Part-Time Keyholder - San Francisco
Key holder job in San Francisco, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder reports to the Store Manager.
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customer service issues as necessary
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Player:
Support a positive work environment
Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
Support performance initiatives set out by Store Management
Attend and participate at store meetings as required by the business
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management
Protect all company assets including cash handling, inventory etc.
Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a retail apparel environment preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Strong organizational skills, writing and communication skills
Comfortable and savvy with computer technology and software within PC and iOS platforms
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
Luxury Sales Associate
Key holder job in Palo Alto, CA
Job Title: Luxury Sales Associate
Stanford Shopping Center
Pay: $29-$32/hr
We are seeking a Luxury Sales Associate to join a high-end retail team at the Stanford Shopping Center. This role focuses on delivering an exceptional client experience, supporting sales goals, and maintaining elevated store standards.
Responsibilities:
Provide personalized, client-focused service on the sales floor
Build and maintain strong client relationships
Support daily sales targets and performance goals
Maintain visual standards and ensure the sales floor is presentation-ready
Assist with product knowledge, styling, and client appointments
Process transactions and support opening/closing procedures as needed
Qualifications:
Previous experience in luxury or premium retail preferred
Strong communication and interpersonal skills
Ability to thrive in a fast-paced, client-driven environment
Professional, polished, and team-oriented
Schedule:
Full-time; must have open and flexible availability, including weekends/holidays
Jewelry Sales Associate
Key holder job in Lafayette, CA
Solano Jewelers, LLC is your go-to destination for all jewelry repairs and sales. We offer a wide variety of items, including rings, diamonds, necklaces, gold, platinum. Conveniently located in Lafayette, California, our expert team is dedicated to providing exceptional service and ensuring customer satisfaction.
Role Description
This is a part-time, on-site role for a Jewelry Sales Associate at our Lafayette, CA location. The Jewelry Sales Associate will be responsible for assisting customers, managing sales transactions, maintaining product displays, and providing knowledgeable guidance on jewelry selections. Additional duties include intake jewelry & watch repairs, inventory management, and ensuring a clean, organized work environment.
Qualifications
Sales and Customer Service skills, including experience in retail environments
Knowledge of jewelry types, materials, and repair techniques
Excellent verbal and written communication skills
Detail-oriented with strong organizational skills
Ability to work collaboratively in a team environment
Previous experience in the jewelry industry is a must
GIA certification is a plus
Retail Key Holder
Key holder job in Pacifica, CA
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique.
This position is a great way to gain leadership experience and grow your retail skills including:
Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team.
Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority.
Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team.
Supporting and enforcing company policies and procedures in a fair and consistent manner.
Problem solving; proactively, creatively, and sometimes independently.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Opportunity to participate in our 401(K) Plan
This opportunity offers a starting wage of $18.00 per hour
Paid Parental Leave
Position Requirements
Preferred experience in a specialty retail store
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyManager Trainee
Key holder job in Watsonville, CA
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness mission to enhance peoples lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
The Assistant Manager will aid the General Manager in the oversight of club operations to ensure an exceptional Judgement Free member experience. The Assistant Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Benefits
On-Demand Pay
Competitive Pay
Medical, Dental and Vision insurance
Vacation/Sick Time Pay
Employee perks and discount program
Free Black Card Membership
401K Plan
Income: $20.50
As the Assistant Manager you will:
Have a passion for delivering a consistent and exceptional experience to our members, guest and fellow team members.
Organize shift schedule for team members.
Assist in the coordination and hiring of team members.
Train new or current team members on club tasks.
Can comfortably manage through conflict.
Delegate responsibilities to club staff and enforce all PF policies and procedures.
Supervise team members performance and share feedback with your General Manager, upper management and team members.
Manage inventory system for club operations.
Execute retail transactions with accuracy and drive sales goals.
Coach and counsel team members through disciplinary process up to termination.
Requirements:
What you bring to the table:
1-2 years of Management or Supervisory experience.
Must be 18 years of age.
High school diploma/GED equivalent required.
Willing to become CPR/AED Certified (Training provided by Planet Fitness).
Strong customer service skills.
Strong problem resolution skills.
Strong verbal and written communication skills.
Basic computer proficiency (Microsoft Suite).
Ability to lift up to 50 pounds.
Ability to walk and stand for prolonged periods of time.
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Compensation details: 20.5-20.5 Hourly Wage
PI798fda2a3d3b-31181-39041186
Retail Key Holder PT
Key holder job in Danville, CA
SalonCentric Key Holder - Part Time Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products?
If you answered YES, apply today for our Retail Sales Associate Position!
SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates.
Fabulous PT Benefits:
* Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off!
* Enjoy a generous employee discount on the best brands in the business
* Bring your unique personality and join our creative and fun store teams
* Enjoy continuous education on hair and beauty products
* Explore growth and development opportunities within the SalonCentric and L'Oréal USA family!
Team Member Competencies/Responsibilities:
* Wow the Customer - Consistently deliver exceptional customer service to Salon professionals
* Deliver Results - Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions.
* Be an Expert - Gain essential product knowledge & share exciting beauty industry trends with our customers
* Collaborate - Work together in a positive team environment; achieve goals and priorities
* Grow and Develop - Commit to excellence and experience endless growth opportunities
* Act with Integrity - Always!
Requirements:
* Outstanding customer service and communication skills
* Retail or related experience strongly preferred
* Basic reading and math skills
* Ability to use computerized point of sale system, SAP experience preferred
* Must be able to work weekends as availability guidelines require
* 18 years of age and High School Diploma or equivalent GED, preferred
* Must be able to lift up to 20 lbs.
* Must be able to stand and walk about the store throughout scheduled shift
Salary Range:
From: $17.30
To: $19.30
To learn more about the position and what the company is up to, please follow us on:
INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE
SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.
#SCJOB1
KEY HOLDER
Key holder job in Los Gatos, CA
Job Description
Title Nine is looking for a Key Holder to join the team! This position will work 10-24 hours per week based on business needs and must be able to work weekend days on a regular basis.
If you're looking for a fun environment and love quality women's workout wear, then Title Nine is the place for you!
Key Holders:
Open and /or close the store.
Manage the registers and close out sales at the end of the day.
Trouble shoot customer concerns and provide enthusiastic customer service.
Provide retail sales support to customers on the floor.
Experience and Qualifications:
Previous experience working in a retail environment a plus.
Experience as a cashier or key holder a plus but not required.
Good math skills and excellent customer service.
Background check required.
Benefits:
Paid Sick Leave
Free and heavily discounted Title Nine products
Retirement plan with employer match
Discounted gym membership
About Us:
At Title Nine, we are everyday athletes and fitness fanatics passionate about our brands and the impact that sports and the pursuit of fitness have on our lives and our customers. We are a privately-held, omni-channel retailer that sells women's athletic apparel and sportswear. We have 15 retail stores, but the bulk of our business is transacted on-line. Come join the team!
Key Holder
Key holder job in Santa Clara, CA
Job Description
Join the Bold Side of Retail!
Key Holder - Westfield Valley Fair (on-site)
Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.
The Opportunity
Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny's core values and service standards.
Your Daily Adventures
Build a delighted and loyal customer base through engagement, conversion, and capturing customers' phone numbers and e-mail addresses.
Responsible for assisting with the recruitment, training, development, and succession of high-performing, results-driven Team Members.
Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member's level of Product Knowledge and the ability to communicate it to customers.
Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
Analyze customer profiles, buying trends, and competitive information to impact and drive business.
Manage and monitor Loss Prevention.
Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
Directly responsible for the execution and processing of merchandise, both incoming and outgoing (Transfers).
Manage and communicate merchandise opportunities to the store manager.
Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny's standards.
Execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
Assist with all other duties as required by the store manager.
Work collaboratively with all other Psycho Bunny team members to achieve goals.
Your Toolkit
1-year minimum retail management experience
You must be able to work a flexible schedule, including nights, weekends, and holidays.
You have strong communication skills and can foster a customer-focused selling culture.
Compensation
The salary will be determined based on your work location, knowledge, skills, and competencies.
Why Choose the Psycho Bunny Life?
Sweet discount on the coolest fits
Room to grow in a rapidly expanding brand
Surrounded by smart and passionate people
Ready to Set a Bold Standard?
Apply now to join and show us what makes you uniquely bold!
Diversity & Inclusion
Are you excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions.
Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Key Holder
Key holder job in Santa Clara, CA
Join the Bold Side of Retail!
Key Holder - Westfield Valley Fair (on-site)
Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.
The Opportunity
Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny's core values and service standards.
Your Daily Adventures
Build a delighted and loyal customer base through engagement, conversion, and capturing customers' phone numbers and e-mail addresses.
Responsible for assisting with the recruitment, training, development, and succession of high-performing, results-driven Team Members.
Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member's level of Product Knowledge and the ability to communicate it to customers.
Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
Analyze customer profiles, buying trends, and competitive information to impact and drive business.
Manage and monitor Loss Prevention.
Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
Directly responsible for the execution and processing of merchandise, both incoming and outgoing (Transfers).
Manage and communicate merchandise opportunities to the store manager.
Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny's standards.
Execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
Assist with all other duties as required by the store manager.
Work collaboratively with all other Psycho Bunny team members to achieve goals.
Your Toolkit
1-year minimum retail management experience
You must be able to work a flexible schedule, including nights, weekends, and holidays.
You have strong communication skills and can foster a customer-focused selling culture.
Compensation
The salary will be determined based on your work location, knowledge, skills, and competencies.
Why Choose the Psycho Bunny Life?
Sweet discount on the coolest fits
Room to grow in a rapidly expanding brand
Surrounded by smart and passionate people
Ready to Set a Bold Standard?
Apply now to join and show us what makes you uniquely bold!
Diversity & Inclusion
Are you excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions.
Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Roark Key Holder- Berkeley
Key holder job in Berkeley, CA
Job DescriptionSalary:
Roark is searching for talent to contribute to the future development of our adventure lifestyle brand. Were looking for someone with passion, creativity, and an entrepreneurial spirit to assist the team at our Berkeley retail store.
As Key Holder you will be responsible for providing exceptional customer service while maximizing revenue within our retail environment and will hold periodic opening and closing duties at the store. You will be responsible for opening the business and setting up for a successful and/or shutting down and managing the drawer and daily revenue drop. The Key Holder is responsible for opening and closing a store. Their duties also include handling operational procedures, managing cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized. The Key Holder should have scheduling flexibility, supervisory skills, customer service orientation, and problem-solving abilities.
We have the following position(s) open for this role:
Full Time (32 or more hours per week) - 1
Part Time (29 hours or less per week) - 1
Areas of Responsibility
Operations/Sales/Customer Service:
Assist the Store Manager with growing revenue by driving sales and business results through a premium guest experience, employee relations, and operations that are aligned with Roark Culture and Retail Operating Principles.
Execute standard store product flow, restocking, overall back of house operations, supply needs, and daily store maintenance as directed by the Store Management.
Uphold visual merchandising directives within the store and maintain visual standards and brand image on a daily basis.
Oversee Cashwrap & POS procedures. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
Open and Close the store following standard operating procedures for this process
Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing highest level of hospitality and customer service.
Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
A positive, outgoing, high energy, entrepreneurial, sales focused attitude
Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
Bachelor's Degree preferred
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Exhibit deep and extensive product knowledge to support all client inquires, questions, and concerns; maintain consistent awareness of the competition and what Roark Revival brings to the market. Be an expert on Roarks product lines, current fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
Manage inventory and ensure the retail store is well-stocked at all times
Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
Experience and Qualifications:
Minimum of one year of experience in sales and merchandising (preferably retail goods) with closing and opening responsibilities
Preferred proficiency/knowledge in action sports, climbing, camping activities, and a passion for the outdoors.
Computer skills to include operating POS sales (Shopify)
Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
BA or BS required
Ability and willingness to work weekends, evenings, and holidays as needed.
Self-motivated leader with strong entrepreneurial skills.
Shows elevated communication skills and can tailor style to suit the audience.
Innate guest centric mindset.
Ability to engage with new customers and build immediate and lasting rapport.
Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
Creative and adaptable team player with a winning and positive attitude.
Personalize customer connections by providing highest level of hospitality and customer service.
Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
A positive, outgoing, high energy, entrepreneurial, sales focused attitude
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Compensation:
We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, and competitive pay and benefits. Compensation will be commensurate with experience and will include:
Competitive compensation package (hourly with benefits)
Discounts on the latest Roark Revival
The hourly rate range for this position is $18.00 to $20.00; the hourly rate is based on the experience that you bring to the position
Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individuals race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at ***************. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Key Holder
Key holder job in Berkeley, CA
Topdrawer designs tools for the impossibly creative.
Topdrawer was born in Tokyo and now operates 16 stunning stores across five major U.S. cities, with a growing direct-to-consumer luxury brand online. We serve a community of impossibly creative people with beautifully designed tools for living, traveling, and creating-fountain pens, notebooks, house shoes, small leather goods, sunglasses, bags, and ritual objects.
Our brand combines elevated Japanese design sensibility, European craft influences, and a uniquely personal retail experience that encourages presence, slowness, and intention. With strong in-store storytelling and an expanding digital presence, Topdrawer is evolving into a quiet powerhouse in modern luxury retail.
Key Holder - Role Overview
As a Key Holder at Topdrawer, you are a frontline leader who helps bring our brand to life through exceptional customer experiences, deep product knowledge, and day-to-day store support. You lead by example, take ownership of opening and closing responsibilities, and support the team in creating a thoughtful, inspiring environment. Whether sharing the story behind a fountain pen or helping a customer discover a new creative ritual, you serve as a trusted guide and ambassador of quiet design. This role is ideal for someone passionate about creativity, service, and growing into a future leadership position.
Key Responsibilities
Customer Experience & Community
Deliver a welcoming, educational, and personalized customer experience
Model Topdrawer's values in every interaction, from storytelling to service follow-up
Support the store team in building lasting relationships with customers and local partners
Team Support & Leadership
Lead by example on the sales floor and during peak periods
Assist in onboarding, coaching, and mentoring new team members
Help maintain a positive, inclusive, and collaborative team environment
Store Operations & Merchandising
Perform opening and closing procedures with a high level of responsibility
Assist with inventory receiving, restocking, and visual merchandising
Uphold visual standards that highlight Topdrawer's curated and elegant assortment
Sales & Business Support
Contribute to achieving daily sales, conversion, and average order value goals
Support monitoring of store performance and share opportunities for improvement
Maintain store standards in cleanliness, presentation, and customer care
Stay up to date on product knowledge, new arrivals, and promotions
You Are
A thoughtful, hands-on leader with 2+ years of retail or key holder experience
Passionate about creativity, sustainability, and intentional living
Detail-oriented and operationally strong, with a deep appreciation for beautiful, functional tools
Warm, dependable, and energized by building lasting customer relationships
Curious and committed to continuous learning and improvement
Experienced or eager to grow in visual merchandising and product storytelling
Why Join Topdrawer?
Be part of a global creative community rooted in timeless, functional design. Work for a mission-driven company that values originality, sustainability, and meaningful connection. Join a team where your creativity, leadership, and ideas truly matter.
Benefits Part-Time:
Part-time (hourly)
Generous Employee Discount
Flexible Spending Accounts (FSA) for Health and Dependent Care
401(k) Retirement Plan (IRA) with Company Matching
Commuter Benefits
Monthly Sales Commission Opportunities
Additional Information
Topdrawer is an Equal Opportunity Employer and is proud to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.
Physical Requirements: This role may require standing for extended periods and regularly lifting or moving items up to 50 lbs. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. If you need a reasonable accommodation during the application or hiring process, please contact *************************.
Topdrawer will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Applicants must be legally authorized to work in the United States. Topdrawer does not provide visa sponsorship for this position.
Auto-ApplyKey Holder
Key holder job in San Francisco, CA
Job Description
About Topdrawer
Topdrawer designs tools for the impossibly creative.
Topdrawer was born in Tokyo and now operates 16 stunning stores across five major U.S. cities, with a growing direct-to-consumer luxury brand online. We serve a community of impossibly creative people with beautifully designed tools for living, traveling, and creating-fountain pens, notebooks, house shoes, small leather goods, sunglasses, bags, and ritual objects.
Our brand combines elevated Japanese design sensibility, European craft influences, and a uniquely personal retail experience that encourages presence, slowness, and intention. With strong in-store storytelling and an expanding digital presence, Topdrawer is evolving into a quiet powerhouse in modern luxury retail.
Key Holder - Role Overview
As a Key Holder at Topdrawer, you are a frontline leader who helps bring our brand to life through exceptional customer experiences, deep product knowledge, and day-to-day store support. You lead by example, take ownership of opening and closing responsibilities, and support the team in creating a thoughtful, inspiring environment. Whether sharing the story behind a fountain pen or helping a customer discover a new creative ritual, you serve as a trusted guide and ambassador of quiet design. This role is ideal for someone passionate about creativity, service, and growing into a future leadership position.
Key Responsibilities
Customer Experience & Community
Deliver a welcoming, educational, and personalized customer experience
Model Topdrawer's values in every interaction, from storytelling to service follow-up
Support the store team in building lasting relationships with customers and local partners
Team Support & Leadership
Lead by example on the sales floor and during peak periods
Assist in onboarding, coaching, and mentoring new team members
Help maintain a positive, inclusive, and collaborative team environment
Store Operations & Merchandising
Perform opening and closing procedures with a high level of responsibility
Assist with inventory receiving, restocking, and visual merchandising
Uphold visual standards that highlight Topdrawer's curated and elegant assortment
Sales & Business Support
Contribute to achieving daily sales, conversion, and average order value goals
Support monitoring of store performance and share opportunities for improvement
Maintain store standards in cleanliness, presentation, and customer care
Stay up to date on product knowledge, new arrivals, and promotions
You Are
A thoughtful, hands-on leader with 2+ years of retail or key holder experience
Passionate about creativity, sustainability, and intentional living
Detail-oriented and operationally strong, with a deep appreciation for beautiful, functional tools
Warm, dependable, and energized by building lasting customer relationships
Curious and committed to continuous learning and improvement
Experienced or eager to grow in visual merchandising and product storytelling
Why Join Topdrawer?
Be part of a global creative community rooted in timeless, functional design. Work for a mission-driven company that values originality, sustainability, and meaningful connection. Join a team where your creativity, leadership, and ideas truly matter.
Benefits Part-Time:
Part-time (hourly)
Generous Employee Discount
Flexible Spending Accounts (FSA) for Health and Dependent Care
401(k) Retirement Plan (IRA) with Company Matching
Commuter Benefits
Monthly Sales Commission Opportunities
Additional Information
Topdrawer is an Equal Opportunity Employer and is proud to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.
Physical Requirements: This role may require standing for extended periods and regularly lifting or moving items up to 50 lbs. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. If you need a reasonable accommodation during the application or hiring process, please contact *************************.
Topdrawer will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Applicants must be legally authorized to work in the United States. Topdrawer does not provide visa sponsorship for this position.
KEY HOLDER
Key holder job in San Francisco, CA
Job Description
The Key Holder supports store management and their store team by delivering sales plans through effective execution of sales and operational tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Consistently achieves or exceeds monthly sales and KPI goals
• Actively develops new clients by finding new ways to enhance and develop business
• Maintains client book (CRM) to standard and generates sales by appointments, consignment and daily correspondence and follow up with clients
• Effectively captures client data for connecting with clients and building relationships
• Completes outreach to connect with clients on a regular basis
• Demonstrates strong product knowledge and keeps updated on new St. John product, marketplace and fashion trends
• Upholds all brand values and relationship values
• Communicates and successfully promotes St. John promotional programs, marketing tools and events aimed at increasing business
• Follows through and accomplishes multiple projects and store priorities in a timely manner
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team
• Demonstrates proper etiquette when communicating (i.e. in-person, phone, e-mail, and written communication) and communicates effectively to develop and maintain professional relationships with co-workers and clients
• Acts as the manager on duty when scheduled, to support all business functions
• Ensures accuracy of all POS procedures
• Understands and performs all POS functions accurately, professionally and within Company guidelines
• Opens and closes the store - performing all tasks to Company standard and compliance
• Resolves client issues and requests in an efficient manner and with a sense of urgency
• Takes on appropriate partnerships with Store and Field Management and other corporate partners as needed
• Maintain store, lunchroom, stockroom and bathroom to Company standard and compliance standards
• Demonstrates high level of quality in work, attendance and appearance
• Actively contributes to non-selling activities and loss prevention initiatives
• Actively participates in Monthly Touch Bases
• Attends all required Store Meetings
• Maintains standards of store cleanliness and organization
• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
• Assist in preparation, coordination and ensuring complete and accurate physical inventory per Company guidelines
• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
• Assists to ensure accuracy of Company in store promotions and merchandise markdowns
• Assists in maintaining efficient and accurate inventory control processes and back room operations to include stockroom organization and completing shipping/receiving
• Assists in maintaining compliance to all Company Policies & Procedures
ADDITIONAL RESPONSIBILITIES:
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
• Demonstrates high level of quality work, attendance and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
Adheres to local, state and federal laws
• Additional responsibilities assigned by supervisor related to your position/department
• Less than 20% travel may be required as necessary
• Ability to be flexible and willing to work extended hours when necessary
SUPERVISORY RESPONSIBILITIES
• This position does not have supervisory responsibilities
ORGANIZATIONAL RELATIONSHIPS
• Interacts with all levels throughout organization including customers, employees and outside vendors
MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position.
COMPETENCIES:
• Leadership
• Motivator
• Results Orientated
• Communication
• Client Focus
• Teamwork
• Optimistic
• Honest and Integrity
• Professionalism
• Adaptability
• Embraces Change
• Solutions orientated
• Thoroughness
• Organization
Education/Experience:
• 2 - 5 years retail sales experience
• Luxury experience preferred
• Exemplary selling and clienteling skills
• Computer skills: Word, Excel, Microsoft Outlook and POS systems
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
• Standing, walking and squatting the majority of the works shift
• Ability to climb ladders or stairs (depending upon store design)
• Required to carry garments and packaging up to 40 pounds
Moderate: Mostly standing, walking, bending, frequent lifting
WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
Majority of shift requires client interaction
• Ability to work varied hours: nights, days and weekends to support the business needs
St. John reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities.
Key Holder - POP UP Store Walnut Creek (temporary role through December 31, 2025)
Key holder job in Walnut Creek, CA
VICI is the ultimate shopping destination for the modern fashionista. Our assortment covers women's apparel, accessories, footwear, and handbags. We offer an on-trend assortment with capsule-like weekly drops, featured shops, influencer collaborations, and curated daily drops focused on our customers' lives and the styling inspiration they need. Much of our assortment is exclusive and made with our customers' shopping preferences and feedback top of mind. We buy and design sophisticated, trend right, and modern styles we know our customers will love.
What started as a small family-owned business, has grown since its start in 2012, to a brand with a strong online and social presence. Affordability, quality, and customer service are at the center of our brand and we always strive to ensure our customers are satisfied with their VICI experience. From opening our Nashville retail store to launching pop ups in Newport Beach and Venice Beach, VICI is increasing its retail footprint to bring more awareness to the brand. We are just getting started and excited about what the future holds!
The Keyholder is responsible for assisting the Store Management team in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company standards. This position represents the VICI brand by creating an exceptional customer experience that leaves a lasting impression and serves as backup to management on an as needed basis. Essential Functions:· Meet personal and store sales goals by ensuring that each customer receives outstanding customer service.· Supports and/or performs opening/closing duties on behalf of management (count and open/close registers, place daily deposit in safe, straighten/organize and restock salesfloor including backroom.· Must ensure the building is secure when leaving (alarm set and locked doors).· Ensure sales floor is clean, organized and aesthetically pleasing at all times· Greets and helps customers while building relationships to ensure a great customer experience· Handles all customer issues regarding orders and returns; escalates customer concerns with urgency· Actively outreach to client base to strengthen relationship via email, phone call, and text messaging.· Establish a returning client business by developing and maintaining long last relationships.· Remain coachable and open to feedback to continuously develop in your role. · Consistently checks emails and responds swiftly· Receive product in NetSuite and make inventory adjustments· Manage and maintain inventory as well as process shipment as needed· Package, label, and ship any phone orders· Maintain excellent knowledge of all company's products and department policies
Competencies:· Comfortable working in a fast-paced, startup environment with the ability to take initiative and quickly adapt to change· Demonstrates a high degree of personal and professional integrity· Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals· Strong customer service orientation; demonstrates a kind and gentle approach with customers· Ability to work independently, be self-motivated and work effectively in a team environment· Skilled at communicating clearly both verbally and in writing· Excellent problem-solving skills; willingness to think out-of-the-box to resolve issues· Demonstrated knowledge and proficiency with Windows (Word, Excel, Powerpoint), Mac and Google products and standard applications (Slack, Office365, Chrome, etc.) Work Environment:· Works in an indoor environment, temperature controlled· Standing and walking for long periods, sitting intermittently· Use office equipment such as telephone, computer, mouse, keyboard, printer · Ability to constantly bend, lift, carry, and move merchandise and fixtures up to 30 pounds as needed Education and Experience:· High school diploma required· 1-3 years prior experience in retail· Ability to read, write, speak and understand the English language fluently, and communicate verbally and in writing at a professional level Expected Hours of Work:· Ability to work a flexible schedule including days, nights, weekends, and holidays$17 - $17 an hour VICI is committed to growing and empowering a more inclusive community within our company, and industry. That is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. VICI is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyKey Holder
Key holder job in Palo Alto, CA
Palo Alto
The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company's customer service model, brand standards and operations is expected.
RESPONSIBILITIES
Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
Consistently deliver exceptional customer service by demonstrating the Company's selling model in a confident and knowledgeable manner
Maintain brand standards around cleanliness, organization, and visual presentation standards
Demonstrate an understanding of sales goals and align behaviors accordingly
QUALIFICATIONS
2-4 years of experience in retail sales
1 year of supervisory experience
Availability must include nights, weekends, and holidays
Effective customer engagement skills
High level interpersonal and communication skills
Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds
Must be 18 years of age or older
Must be fluent in English (speak, read, write)
Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.
STYLE AND CUSTOMER SERVICE OBSESSED? DIVE INTO A CAREER IN FASHION!
Everything But Water is the largest specialty retailer of women's swimwear and resortwear in the US, with over 90 stores coast-to-coast and a leading website at everythingbutwater.com. Everything But Water offers an unparalleled, year-round selection of head-to-sandy-toe getaway essentials, from designer swimsuits, cover-ups, and sundresses to jewelry, totes, sandals, and more.
Equal Opportunity & Fair Chance Statement
Everything But Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
We will consider qualified applicants with criminal histories in a manner consistent with applicable Fair Chance and “Ban the Box” laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance.
Auto-ApplyKey Holder -- #526 Sunvalley Mall
Key holder job in Concord, CA
Job Benefits:
Hourly wage
401K available
Positive, fun work environment
Job Responsibilities:
Key holders are in charge of:
Assisting the 1
st
assistant and manager with all day-to-day operations of the store
Making sure the floor is properly merchandised with freight to floor within 48 hours
Inventory control and banking responsibilities
Completing all tasks assigned to them, such as, but not limited to:
Housekeeping duties
Stocking and pricing products
Job Requirements:
Must be a great salesperson
Ability to work a flexible schedule and have dependable transportation
Possess a personality that supports efficiency and a
can do
attitude.
Earthbound Trading Company is an Equal Opportunity Employer and E-Verify participant
Auto-ApplyLuxury Sales Associate Needed for Fashion Retail Store - San Francisco, CA
Key holder job in San Francisco, CA
Our well-known luxury fashion client located in San Francisco is looking for a dynamic Part Time Sales Associate to join their growing team. They are looking for candidates with both weekday and weekend availability that would love to grow with the team into a full time, permanent role.
**Previous experience luxury retail is needed**
Type: Temporary to Permanent - Part Time Hours to start
Hours: Up to 30 hours p/week
Schedule: Varied weekdays/weekend - MUST have availability to assist varied morning, evening and weekend shifts
Location: Near Sacramento St. *Parking not provided*
Rate: Starting at $23 p/h dependent on experience
*Once the role becomes permanent, full time, commission will be earned*
Job Overview:
Our well-known luxury retail client is seeking a motivated and customer-oriented Sales Associate who will play a key role in providing exceptional service while maintaining a welcoming and organized shopping environment.
This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Responsibilities:
Greet customers warmly and assist them with inquiries, ensuring a positive shopping experience.
Assist with stocking, organizing displays/product, etc. and ensuring product availability.
Maintain cleanliness and organization of the sales floor and checkout areas.
Demonstrates exceptional communication skills when liaising with clients via phone, email, and in-person interactions.
Qualifications:
Previous experience luxury retail is needed
Strong communication skills, both verbal and written
Candidates must be able to conceal any tattoos or piercings and have natural colored hair, makeup, nail color, etc.
Must be able to be comfortable standing for long periods of time.
Must feel comfortable greeting and assisting customers
All staff must pass submit to a background check prior to starting
Retail Key Holder
Key holder job in Burlingame, CA
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique.
This position is a great way to gain leadership experience and grow your retail skills including:
Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team.
Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority.
Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team.
Supporting and enforcing company policies and procedures in a fair and consistent manner.
Problem solving; proactively, creatively, and sometimes independently.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Opportunity to participate in our 401(K) Plan
This opportunity offers a starting wage of $19.15 per hour
Paid Parental Leave
Position Requirements
Preferred experience in a specialty retail store
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
Auto-ApplyRetail Key Holder PT
Key holder job in Concord, CA
SalonCentric Key Holder - Part Time Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products?
If you answered YES, apply today for our Retail Sales Associate Position!
SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates.
Fabulous PT Benefits:
* Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off!
* Enjoy a generous employee discount on the best brands in the business
* Bring your unique personality and join our creative and fun store teams
* Enjoy continuous education on hair and beauty products
* Explore growth and development opportunities within the SalonCentric and L'Oréal USA family!
Team Member Competencies/Responsibilities:
* Wow the Customer - Consistently deliver exceptional customer service to Salon professionals
* Deliver Results - Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions.
* Be an Expert - Gain essential product knowledge & share exciting beauty industry trends with our customers
* Collaborate - Work together in a positive team environment; achieve goals and priorities
* Grow and Develop - Commit to excellence and experience endless growth opportunities
* Act with Integrity - Always!
Requirements:
* Outstanding customer service and communication skills
* Retail or related experience strongly preferred
* Basic reading and math skills
* Ability to use computerized point of sale system, SAP experience preferred
* Must be able to work weekends as availability guidelines require
* 18 years of age and High School Diploma or equivalent GED, preferred
* Must be able to lift up to 20 lbs.
* Must be able to stand and walk about the store throughout scheduled shift
Salary Range:
From: $17.30
To: $19.30
To learn more about the position and what the company is up to, please follow us on:
INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE
SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.
#SCJOB1
Roark Key Holder- Berkeley
Key holder job in Berkeley, CA
Roark is searching for talent to contribute to the future development of our adventure lifestyle brand. We're looking for someone with passion, creativity, and an entrepreneurial spirit to assist the team at our Berkeley retail store.
As Key Holder you will be responsible for providing exceptional customer service while maximizing revenue within our retail environment and will hold periodic opening and closing duties at the store. You will be responsible for opening the business and setting up for a successful and/or shutting down and managing the drawer and daily revenue drop. The Key Holder is responsible for opening and closing a store. Their duties also include handling operational procedures, managing cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized. The Key Holder should have scheduling flexibility, supervisory skills, customer service orientation, and problem-solving abilities.
We have the following position(s) open for this role:
Full Time (32 or more hours per week) - 1
Part Time (29 hours or less per week) - 1
Areas of Responsibility
Operations/Sales/Customer Service:
Assist the Store Manager with growing revenue by driving sales and business results through a premium guest experience, employee relations, and operations that are aligned with Roark Culture and Retail Operating Principles.
Execute standard store product flow, restocking, overall back of house operations, supply needs, and daily store maintenance as directed by the Store Management.
Uphold visual merchandising directives within the store and maintain visual standards and brand image on a daily basis.
Oversee Cashwrap & POS procedures. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
Open and Close the store following standard operating procedures for this process
Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing highest level of hospitality and customer service.
Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
A positive, outgoing, high energy, entrepreneurial, sales focused attitude
Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
Bachelor's Degree preferred
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Exhibit deep and extensive product knowledge to support all client inquires, questions, and concerns; maintain consistent awareness of the competition and what Roark Revival brings to the market. Be an expert on Roark's product lines, current fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
Manage inventory and ensure the retail store is well-stocked at all times
Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
Experience and Qualifications:
Minimum of one year of experience in sales and merchandising (preferably retail goods) with closing and opening responsibilities
Preferred proficiency/knowledge in action sports, climbing, camping activities, and a passion for the outdoors.
Computer skills to include operating POS sales (Shopify)
Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
BA or BS required
Ability and willingness to work weekends, evenings, and holidays as needed.
Self-motivated leader with strong entrepreneurial skills.
Shows elevated communication skills and can tailor style to suit the audience.
Innate guest centric mindset.
Ability to engage with new customers and build immediate and lasting rapport.
Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
Creative and adaptable team player with a winning and positive attitude.
Personalize customer connections by providing highest level of hospitality and customer service.
Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
A positive, outgoing, high energy, entrepreneurial, sales focused attitude
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Compensation:
We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, and competitive pay and benefits. Compensation will be commensurate with experience and will include:
Competitive compensation package (hourly with benefits)
Discounts on the latest Roark Revival
The hourly rate range for this position is $18.00 to $20.00; the hourly rate is based on the experience that you bring to the position
Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at ***************. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.