You will be a member of a small, high performing sales team responsible for meeting our revenue and mission goals. We want you to fit in here at Catchafire, so we're looking for people with grit, intense hunger to learn, self-awareness, humility, excellent judgment and generosity.
The right candidate will view this role as an opportunity to:
be an integral part of a pioneering B Corporation and revolutionize the way that people give pro bono
launch a career in social enterprise; and/or
experience a fertile training ground for starting your own business
serve high impact social good organizations.
Your responsibilities and our expectations
Initiate and maintain strong relationships with potential clients to build Catchafire's community.
Communicate Catchafire's value proposition succinctly and effectively to prospective customers.
Adeptly identify the organizational needs of Catchafire's growing nonprofit and social enterprise community.
Strategically develop a healthy pipeline of high-quality leads through a keen understanding of the nonprofit and social enterprise space.
Secure clients by identifying appropriate price points and clearly articulating customer benefits and advantages.
Set aggressive personal goals to exceed targets for revenue and outreach.
Conduct diligent follow-up with potential clients.
Help to develop a strategy to pursue the best opportunities, in coordination with other members of the Catchafire team.
Research and generate new potential clients through networks, industry events, and other channels.
Help Catchafire improve on key outreach processes and communications strategies.
Support and strengthen Catchafire's organizational culture, values and reputation.
Qualifications
Experience in sales, business development, marketing, and/or fundraising, ideally with experience in the nonprofit or social enterprise sectors.
Exceptional persuasion and negotiation skills.
Demonstrated understanding of the nonprofit or social enterprise sectors.
Excellent problem solving and critical thinking skills.
Exceptional organization and prioritization skills.
Motivation to develop a long term career in sales, marketing or business development.
Proven team player with experience as an effective member of a close-knit team.
Demonstrated ability to execute on ideas and implement changes based on feedback.
Motivation to work in a fast-paced, goal-oriented environment and thrive under pressure.
Ability to juggle multiple tasks at once.
Excellent research skills.
Enthusiasm to chip in and do anything that helps the team. Nothing is beneath you.
Energetic and outgoing attitude. Enjoy networking and forging new relationships.
Driven and hungry to learn.
Compensation & Benefits
Two month trial for all new hires: stipend and performance-based compensation.
Following completion of two month trial: competitive base salary in addition to performance-based incentives and comprehensive benefits.
$61k-90k yearly est. 6d ago
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Key Carrier Coordinator
The TJX Companies, Inc. 4.5
Key holder job in Paterson, NJ
Homesense
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Acts as Manager on Duty adhering to company policy and procedure
Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
Addresses immediate customer service issues and provides appropriate coaching to Associates
Exercises discretion regarding customer service policies to satisfy customers
Maintains accurate Associate coverage in service areas for a positive customer experience
Ensures Associates adhere to all operational procedures
Ensures opening/closing procedures are executed according to company guidelines
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Provides feedback, recognition and coaching to Associates
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Able to work a flexible schedule, including nights and weekends
Team player, working effectively with peers and supervisors
Able to respond appropriately to changes in direction or unexpected situations
Knowledge of company standard software, systems, and procedures
Knowledge of merchandise flow in stores
Proven problem solving skills
Able to effectively coach, delegate, and follow-up on multiple people/tasks
Able to act quickly under challenging circumstances
Capable of multi-tasking
Superior communication and organizational skills with attention to detail
1 year retail, 6 months leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
465 Route 46 West
Location:
USA Homesense Store 0043 Totowa NJ
This position has a starting pay range of $17.92 to $18.42 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$17.9-18.4 hourly 6d ago
CardVault by Tom Brady Brooklyn- Key Holder
BNEG
Key holder job in New York, NY
As a KeyHolder, a typical day might include the following:
General cash handling, reconciling cash drawers and safes, and performing opening and closing duties to company standard
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Making sure that the store is always clean and properly organized
Learning and sharing expertise of products and trends to fit customer's needs
Maintaining an awareness of all product knowledge, and current or upcoming product / trends
Maintaining patron satisfaction and builds relationships with preferred patrons
Other duties as assigned
Requirements
This job might be for you if you demonstrate the following abilities and meet the following qualifications:
A comprehensive knowledge of sports and/or trading cards
Minimum of one year supervisory/keyholder experience in a similar environment is required
High school Diploma/GED desired. College degree preferred
Ability to lead and be a part of a successful store team
Excellent organizational, verbal, interpersonal and ability to communicate effectively with guests, team members and management
Must have the ability to meet or exceed sales, guest service standards
Must be comfortable working and speaking with the public
Proficient in Microsoft Office products and retail business systems
Ability to work weekends, evenings and holidays
Ability to maneuver around sales floor, stock room, and ability lift/carry up to 30 lbs
Clear understanding of retail metrics including key performance indicators necessary to drive sales
Shopify experience a plus
Physical Demands / Work Environment / Hours:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.
May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
Non-typical office hours will be customary for this position including evenings, weekends, and holidays
$35k-45k yearly est. 3d ago
CardVault by Tom Brady Brooklyn- Key Holder
Big Night Entertainment Group 3.8
Key holder job in New York, NY
As a KeyHolder, a typical day might include the following:
General cash handling, reconciling cash drawers and safes, and performing opening and closing duties to company standard
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Making sure that the store is always clean and properly organized
Learning and sharing expertise of products and trends to fit customer's needs
Maintaining an awareness of all product knowledge, and current or upcoming product / trends
Maintaining patron satisfaction and builds relationships with preferred patrons
Other duties as assigned
This job might be for you if you demonstrate the following abilities and meet the following qualifications:
A comprehensive knowledge of sports and/or trading cards
Minimum of one year supervisory/keyholder experience in a similar environment is required
High school Diploma/GED desired. College degree preferred
Ability to lead and be a part of a successful store team
Excellent organizational, verbal, interpersonal and ability to communicate effectively with guests, team members and management
Must have the ability to meet or exceed sales, guest service standards
Must be comfortable working and speaking with the public
Proficient in Microsoft Office products and retail business systems
Ability to work weekends, evenings and holidays
Ability to maneuver around sales floor, stock room, and ability lift/carry up to 30 lbs
Clear understanding of retail metrics including key performance indicators necessary to drive sales
Shopify experience a plus
Physical Demands / Work Environment / Hours:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.
* May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
* Non-typical office hours will be customary for this position including evenings, weekends, and holidays
$34k-40k yearly est. 3d ago
Growth Lead for Digital Retail Partnerships
Metagenics, Inc. 4.8
Key holder job in Hoboken, NJ
A leading health products company is seeking a Director of Digital Retail Partnerships to drive growth across online retail channels. This pivotal role involves developing category strategies, optimizing promotions, and building partnerships with key retailers. The ideal candidate will have extensive experience in category management and digital commerce, demonstrating strong analytical and relationship management skills. Compensation ranges from $185,500 to $215,000 annually, plus potential incentive bonuses.
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$37k-60k yearly est. 5d ago
Key Holder
Theory 4.4
Key holder job in New York, NY
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Responsibilities
A KeyHolder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the KeyHolder works to create a store experience for our clients that results in sales growth. As a keyholder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team.
Business Leader
Meet personal and store sales and KPI goals
Demonstrate excellent knowledge of the product to support the brand goals
Develop sales techniques that are relevant to the market
Establish and maintain client-base
Leverage company tools, incentives & strategies to support meeting sales goals
Demonstrate strong business acumen by leverage KPI's to support business-driving strategies
People Leader
Ensure effective communication between store manager & other team members
Identify ways to keep the team motivated and engaged
Present new & innovative ideas to support meeting business goals
Coach team on sales floor providing relevant and consistent feedback to improve performance
Operations Leader
Ensure all functions of the store are maintained to support a superior shopping-experiences
Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
Identify product concerns and communicate inventory needs to support the business goals
Collaborate with cross-functional business partners to support inventory goals
Customer Focus
Ensure the highest level of customer service to each and all individuals in the store
Build meaningful relationships with clients through strong-interpersonal skills
Collaborate with all team members to support a superior shopping experience
Be present on and off the floor as a Theory Brand Ambassador
The Essentials
3-4 years' prior work experience in a client-centric, sales environment
Dynamic interpersonal and communication skills, both verbal and written
Independent work ethic, time management skills
Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $20/hr- $23/hr *
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
$20 hourly 16h ago
Sales Associate III
Tapestry, Inc. 4.7
Key holder job in Wayne, NJ
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Sales Associate Job Description
The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.
SALES FLOOR:
Understands organizational objectives and makes decisions that align with Company priorities
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
Creates short- and long-term strategies to achieve personal metrics and performance goals
Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
Represents Coach as a brand ambassador
Demonstrates Coach's Selling and Service expectations at all times
Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style
Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs
Sensitive to customers' needs and tailors approach by reading cues
Attends to the unique and individual shopping needs of each customer.
Works with multiple customers simultaneously and breaks away as appropriate
Follows up with customers consistently and genuinely to influence/close the sale
Flexes personal selling techniques to contribute to overall store financial results
Builds lasting and loyal relationships with customers
Leverages Coach's tools and technology to support relationship building and clienteling efforts
Creates enthusiasm and positivity for a shared vision and mission
Promotes and endorses a team selling environment
Fosters an environment of teamwork, trust and collaboration with internal and external customers
Remains solution oriented; is adaptable and flexible to changing business and store needs
Welcomes feedback and adapts behaviors as appropriate
Maintains a calm and professional demeanor at all times
OPERATIONS:
Ensures all daily tasks are completed without negatively impacting service or Coach standards
Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
Maintains a clean and tidy selling floor at all times
Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures
Replenishes inventory on sales floor as needed
Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.
Supports cash-wrap when needed to process purchases, returns, and exchanges.
Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc.
Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.
Competencies required:
Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Additional Requirements
Experience: 1- 3 years of previous sales experience, preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $15.50 TO $19.00 Hourly
* Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 121301
$15.5-19 hourly 3d ago
P/T Retail Store Associate - Bergen Town Center, 6258, Paramus, NJ
Adidas America, Inc. 3.6
Key holder job in Paramus, NJ
We are calling all Store Associates who dont accept what was or what is, but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we f Store Associate, Retail, Associate, Store, Tow
$28k-33k yearly est. 6d ago
Keyholder
Zadig&Voltaire
Key holder job in White Plains, NY
As a KeyHolder at Zadig & Voltaire, you are a trusted brand ambassador and an essential part of the store team. You are responsible for supporting day-to-day operations, including opening and closing the boutique, delivering exceptional client experience, and ensuring the boutique environment consistently reflects the elevated standards of the brand. You will contribute to the store's success through expert styling, attention to detail and commitment to client satisfaction. This location is the White Plains Bloomingdale's.
Responsibilities:
Act as a dependable point of contact when management is off-site by assisting with store
opening/closing and overseeing daily operations.
Maintain a strong floor presence to drive individual sales and support the team in delivering
seamless client experience.
Ensure a consistently positive and personalized client experience by prioritizing the customer
and maintaining the brand's luxury presence throughout every interaction.
Capture client data and support follow-up efforts to build lasting relationships and contribute to clienteling goals.
Replenish merchandise and ensure the sales floor is consistently organized, styled, and fully stocked.
Stay informed on key product launches and brand initiatives to educate customers and enhance selling conversations.
Demonstrate strong personal styling and product knowledge to elevate the shopping experience.
Utilize business reporting tools to identify opportunities, address challenges, and optimize daily performance.
Utilize the available marketing tools to engage current and new business and drive sales.
Embrace and utilize technology to enhance customer experience.
Demonstrate a passion for the luxury sector and knowledgeable of industry, market and fashion trends.
Requirements:
Sales and Service
Proven experience in client-focused retail sales with a strong track record of achieving personal sales goals.
Strong commitment to delivering excellent customer service and ensuring a memorable shopping experience.
Knowledge of retail sales techniques and a keen interest in providing personalized service.
Leadership and Operations
Comfortable with basic store operations, including replenishment, stocking, and visual presentation.
Familiar with Retail POS systems, MS Office, and Google Docs.
Ability to manage time effectively, prioritize tasks, and maintain attention to detail in a fast-paced environment.
Excellent verbal, written, and interpersonal communication skills.
Passionate about the luxury retail sector with an understanding of market trends and industry dynamics.
Positive, flexible, and reliable, with a focus on contributing to the team's success.
Education and Training
HS Diploma Required; Associate's/bachelor's degrees preferred.
Experience
Minimum 2-year experience working within retail sales environment; luxury retail experience a plus
$35k-45k yearly est. 16h ago
Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Westfield Garden State Plaza - Store 861 - Paramus, NJ
Banter
Key holder job in Paramus, NJ
We have many opportunities available on our other career site pages. Click here to link to our careers page! "Be More You" isn't just our tagline, it's our life's mission - a way to help people Celebrate Live and Express Love. And we're always looking for expressive, charismatic people to embody that mission and help others bring out what's inside them in bold ways. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and help them express love and themselves like never before. Join us!
Banter by Piercing Pagoda is looking for dynamic, driven and creative individuals to join our team.
Are you ready to use your business and sales skills to begin a financially rewarding career? If you are the type of person that enjoys working with the best of the best and celebrating the successes of a strong team, then you should apply to Banter by Piercing Pagoda. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives. If you have the drive and passion to succeed, apply with us today!
Key Sales Associate
Join our team as a Key Sales Associate and have a positive impact on many lives. Our Key Sales Associates are responsible for engaging customers in conversation to understand their needs and objections; presenting merchandise and detailed information on features and benefits; offering extended service plans and financing options; working with the entire sales team to provide a superior experience to all of our valued customers and meeting individual and team sales goals. May also assist the Store Manager and/or Assistant Manager with supervisory duties.
We value integrity, diversity, teamwork and opportunities for advancement maintaining our promotion from within philosophy. We provide training on sales techniques, product knowledge, and skills to take your career to the next level. In return, we ask that you bring your commitment to excellence, desire to grow and ability to provide a superior customer experience.
Job Requirements:
One year of sales, retail and/or jewelry experience is preferred, but not required.
A Sampling of our Total Rewards:
Base pay, $15.49 - $16.00 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications
Benefits including Medical, Dental, Vision and Prescription Insurance (Full Time Team Members)
401 (k)
Paid Vacation and Paid Holidays (Full Time Team Members)
Tuition Reimbursement and DCA courses based on position
Training - Associate Training System, Management Training System, Career Development and more
Team Member Merchandise Discounts
Incentive Trips and Contests
Signet Jewelers operates mall-based Banter by Piercing Pagoda kiosks throughout the United States.
Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
$27k-40k yearly est. 6d ago
Sales Associate, Part Time (Madison Ave)
Charles Tyrwhitt, Inc.
Key holder job in New York, NY
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. At this time, we're on the lookout for an experienced Sales Associate who will be working with Gene from our Madison Ave store location.
What you will be doing
You will be responsible for providing exceptional customer service and be the touch point for each and every customer. Our Sales Associates will be provided training to support our clients with styling and fit advice, as well as tailoring and custom product sales service. Your natural interest in providing exceptional service will mean you always put the customer first, providing a warm welcome to our shop, always representing the CT Brand. Your role will also include general store operations such as restocking, shipment and using the register.
What we are looking for
We are looking for a confident Sales Associate who can connect with our customers, deliver excellence in customer experience, and offer advice on current trends relevant to our clientele. Previous experience in a similar position is a huge advantage to this role. Interest in menswear is necessary, plus training is provided to help you understand our brand.
What you can expect from us
CT is a privately-owned business, so we're not a big corporate-style place to work. Our senior leaders are transparent and approachable, and we welcome ideas to make this a great place to work. We value our people whilst being product and customer obsessed.
Quarterly bonus based on team sales performance
Part-time paid sick leave!
Uniform allowance
PayActiv partnership - get wages already earned before payday
Employee discount
This is an hourly (non-exempt) role based in New York City. The pay range for this role is based on experience and we might reasonably expect to offer $17.00 - $24.00 per hour.
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of the entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
Charles Tyrwhitt's spiritual home and flagship store is located on London's Jermyn Street, in the United Kingdom where our presence is well know. We also have a strong online presence in the US, with retail stores in 7 states and a New York head office. We also operate across Europe and Australia! Pretty impressive, eh? And as of 2022, we're proud to be recognized as a carbon-neutral retailer as we continue our journey to be a sustainable business.
Learn more about us at ************************************
'I am Proud and Free to be me!'
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial group. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". We want colleagues to love working for CT and for it to feel like a place where they can be, and want to be, themselves.
*This role requires work authorization to work in person within the United States*
$17-24 hourly 6d ago
Part Time Sales Associate - Garden State Plaza
Airwair INTL. Ltd.
Key holder job in Paramus, NJ
THE STUFF THAT SETS YOU APART You understand that as a Retail Sales Associate you are the face of our brand, displaying knowledge and passion for our product as you interface with our customers daily. You are results driven and motivated to achieve sales goals. You are a team player who thrives in a team-selling environment. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region.
THE GIG
Selling Dr. Martens' brand footwear, apparel, and accessories; and achieving personal sales goals and Key Performance (KPI) targets as set forth by Store Manager.
Delivering exceptional customer service by greeting store customers, offering product and brand knowledge, and helping to ensure and maximize sell-through, as needed.
Processing sales transactions accurately and promptly, meeting cash register systems requirements.
Organizing and maintaining merchandise to meet Brand Marketing guidelines and enhance product appeal.
Replenishing the flow of merchandise from the stockroom to the sales floor.
Cleaning and maintaining retail store front, stock room, and all employee areas, including dusting, cleaning mirrors, and vacuuming.
YOUR FUNDAMENTAL QUALITIES
It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:
Previous retail sales experience, preferably in footwear or fashion apparel.
Experience in contributing to business goals and Key Performance Indicators (KPI) in a team environment, preferably in retail.
Excellent interpersonal skills and ability to communicate clearly and professionally in a team environment. Multilingual a plus.
Demonstrated understanding of basic math, including ability to calculate percentages required and ability to count back change.
Proficient in MS Office programs, retail/register systems, web-based programs, and computerized inventory systems preferred. Experience with MPOS is a plus.
Ability to use initiative to accomplish tasks and detail oriented.
Willingness to work evenings, weekends, and holidays.
Punctual in adherence to scheduled shift times.
Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs.
International/domestic travel not required, 0 % of travel.
Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.
WHAT'S IN IT FOR YOU?
Welcome to the brand pair of Docs
Employee discount of 65% off footwear and 50% on accessories
Rock the latest style with our seasonal pairs
Transit and parking flexible spending accounts
PTO and Sick Time
Our Employee Assistance Program - for when times might get tough
401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
DM Foundation, supporting and empowering our communities around the world
Paid Volunteer Hours
PAY DETAILS
$16.49 per hour
We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at ****************** and we will work with you to meet your accessibility needs.
At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
$16.5 hourly 6d ago
Sales Associate
Carl Friedrik
Key holder job in New York, NY
Sales Associate - New York About the role Carl Friedrik is opening its first physical store in New York, one of the brand's strongest and most strategically important markets. This opening represents a major step in our global retail expansion and a significant investment in the US. The New York store will set the standard for how the brand operates and is experienced in the market.
As a Sales Associate, you will be part of the founding in store team. You will represent a premium European travel brand to a highly informed customer base, delivering a consistent, considered, and commercially strong retail experience from day one.
This role is suited to someone who performs well under pressure, takes pride in high standards, and wants to be part of building something that will be closely followed internally.
Who you are
You are an experienced retail professional with strong energy and presence on the shop floor. You are confident engaging customers, comfortable selling premium products, and motivated by results.
You care about detail, service quality, and presentation, and you understand that in a flagship environment, standards matter every day, not just on good days.
You understand the value of building long term client relationships and are comfortable developing a loyal customer base through thoughtful follow up and consistent service, not just one off transactions.
You are reliable, commercially aware, and interested in growing with a business rather than staying static in a role.
An interest in travel, design, and quality craftsmanship is important, but you also understand how to convert interest into sales and repeat customers.
Your responsibilities
You will deliver a consistently high standard of customer service, acting as a clear and credible ambassador for the Carl Friedrik brand.
You will drive sales through confident product knowledge, storytelling, and effective upselling and cross selling.
You will actively contribute to building a loyal customer base in New York, developing ongoing relationships with clients and supporting client outreach and follow up in line with the brand's approach to clientelling.
You will maintain strong store standards across presentation, cleanliness, and product care.
You will support stock handling and back of house organisation to ensure the store runs efficiently.
You will process transactions accurately and professionally, contributing to a smooth end to end customer experience.
You will work closely with the wider team to help establish the culture, pace, and expectations of the New York store.
Why join Carl Friedrik
Carl Friedrik is a fast growing premium travel brand with an established and loyal US customer base.
Joining at this stage offers the opportunity to contribute meaningfully to a high profile store opening and to grow alongside the brand as its retail presence expands.
Strong performance will be recognised, and as the business develops, there will be opportunities for progression and increased responsibility.
Role details
Job type: Part time and full time opportunities available
Additional pay: Commission
Benefits: Employee discount and company benefits
Schedule: Flexible scheduling including weekends
Location: In person, New York
Previous retail experience, ideally within a premium or customer focused environment
Confident, engaging communicator with strong presence on the shop floor
Comfortable selling premium products and working to sales targets
Strong attention to detail and commitment to high service standards
Experience in clientelling and building long term customer relationships
Reliable, proactive, and able to work well as part of a team
Flexible availability, including weekends
Eligible to work in the United States
$33k-49k yearly est. 2d ago
Keyholder/Sales Associate - New York City
Rails 3.8
Key holder job in New York, NY
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder/Sales Associate reports to the Store Manager
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward and remedy opportunities
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Leadership:
In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support a positive work environment with teams and throughout store network including cross functional partners
Support performance management initiatives with store teams
Attend and participate at store meetings as required by the business
Ability to manage and resolve conflict in the workplace
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
Protect all company assets including cash handling, inventory, expenses etc.
Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a keyholder position preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$32k-39k yearly est. 3d ago
Sales Associate
Avolta
Key holder job in New York, NY
Grow With Us!
Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.
What We Will Offer You:
* Competitive rate of pay of: $17.00 an hour
* Daily Pay- Get your money as you earn it
* Discount Program
* 20% Hudson Employee Discount
* 50% Hudson Food and Beverage Discount
* PTO
* Personal and Parental Leave Programs
* Medical, Dental & Vision Insurance
* Company Paid Life Insurance
* Employee Recognition Programs
* Advancement and Growth Opportunities
* On-going Training & Development
* Referral Bonus up to $500
This Sales Associate Job Is for You, If You Enjoy:
* Helping others, understanding a customer's needs, and in turn provide an amazing customer service experience and assisting your team with general stock duties such as picking orders and pricing product
* Provide flexibility to work any shift, any day of the week, including weekends & holidays
* Work a full-time schedule
* Working at the Grand Central Station
Sales Associate Key Responsibilities:
* Acknowledge and greet customers
* Communicate effectively with customers, fellow employees and store management
* Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
* Effectively operate a cash register
* Follow all company policies, cash handling policies, and special store loss prevention procedures
* Communicate pricing, out of date and inventory issues with management
* Protect all company assets, stock merchandise in stores and backrooms
* Isolate, sort, and organize all damaged and outdated products and returns and inform management of any out-of-stock situations
* Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise, and trash removal
* Places stock orders, receive freight, load, and unload trucks
* Provides ongoing stock replenishment to the sales floor
* Assists in inventory and reconciliation of inventory variances
* Perform related work as assigned
Required Qualifications:
* Strong interpersonal skills with the ability to interact with diverse personalities
* Ability to multi-task
* Be able to lift 40-60 pounds
* Ability to work in environment exposed to the elements, both hot and cold
* Good time-management skills and problem-solving abilities
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics")
Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.
All offers are contingent upon successful completion and passing of background checks and/or employment verification results.
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$17 hourly 6d ago
Sales Associate
Chefs' Warehouse, Inc. 4.4
Key holder job in New York, NY
As a key member of our rapidly growing organization, our Sales Associate ultimately acts as the face of our company by delivering outstanding customer service and building strong relationships. You will be responsible for selling our fine products to Sales Associate, Sales, Associate, Sales Representative, Retail
$33k-42k yearly est. 6d ago
Sales Associate/Stylist
Club Monaco Corp
Key holder job in New York, NY
Club Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.
Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.
Position Overview
The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer's requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.
Essential Duties & Responsibilities
Maximize personal sales at all opportunities
Provide a friendly and welcoming environment
Demonstrate how new product can mix with existing stock and previous purchases
Communicate product and customer feedback to managers
Apply Point of Sale knowledge to process needed transactions
Handle multiple customers at fitting rooms by following all policies and procedures
Demonstrate effective phone etiquette through customer service
Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
Ensure ease of customer experience through visual presentation and overall store maintenance
Assist in the execution of the brand integrity and visual standards set by the company
Attend and participate in store flips
Clean, vacuum, fold, size, steam, replenish as assigned
Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
Maintain a professional appearance consistent with established dress code and image guidelines
Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures
Experience, Skills, and Knowledge
Excellent interpersonal skills supporting both a team environment and customer service
Excellent English communication- verbal and written
Excellent time management/project skills
Strong attention to detail
Ability to recognize and react to changing work demands
Goal oriented: ability to stay focused on creating winning results
Pay Range: $16/hr-$19/hr
$16 hourly 6d ago
SALES ASSOCIATE
618 Main Clothing Corp 4.0
Key holder job in New York, NY
Sales Associate About Us For over 30 years, MadRag has been bringing on-trend fashion to budget-conscious women who have a bold sense of style. With more than 100 stores in 14 states, MadRag is the "go-to" destination for today's most fashion-forward shoppers. We take pride in our history of making fashion size-inclusive and accessible to all and the customer is at the heart of everything we do. Our core values of driving results, building relationships, and respect for each other impact the decisions we make every single day.
Job Summary
The Sales Associate is responsible for driving sales while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the MadRag shopper.
Responsibilities
Support the customer service initiative through the ASSIST program.
Consistently creates a welcoming environment as customers enter or exit the store.
Immediately responds to customer inquiries and needs.
Proactively seeks opportunities to deliver a great customer experience.
Uses basic selling techniques to engage with the customer.
Introduces current sales, promotions, loyalty program and other brand initiatives
Follows the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
Completes sales transactions and maintains proper accountability at registers.
Demonstrates initiative, teamwork and ownership in every interaction.
Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations.
Assists in daily store recovery, before, during or after store opening hours.
Adapts to an environment that changes quickly while managing multiple tasks.
Qualifications
Must be energetic with excellent verbal communication skills.
Must be able to complete sales transactions in the register system.
Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.
Must be able to spend up to 100% of the working time standing and walking.
Must be able to lift and carry up to 20 lbs.
Benefits
401(k) Plan
Associate Discount
Fun and friendly work environment
MadRag provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements. MadRag complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$31k-41k yearly est. 6d ago
Sales Associate
Ace Hardware 4.3
Key holder job in Caldwell, NJ
WE OFFER GREAT BENEFITS:
Generous SPIFF Plans
Generous employee discount programs
Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible Employees
401(k) Plan
Company Contribution to Retirement Savings Plan
Paid Training
Flexible Work Schedule
Direct Deposit-paid weekly for hourly positions
Supplemental Insurance Policies: Disability, Life Insurance, Accident
Company Paid Life Insurance for Eligible Employees
Flexible Spending Account "FSA" for Eligible Employees
Dependent Care FSA for Eligible Employees
Generous Vacation Time for Eligible Employees
Personal Time for Eligible Employees
6 Paid Holidays for Eligible Employees
We are looking for friendly, customer oriented, and enthusiastic people to join the Ace Hardware team! As a company, we are dedicated to delivering an amazing shopping experience to every customer, every time!
Position Summary
A Retail Sales Associate is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.
Job Functions
Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
Greet every customer you make eye contact with, anywhere in the store
Answer customers' questions and provide information on procedures and policies
Be at your workstation on time
Be "customer ready" whenever you are on the stage/sales floor
Maintain awareness of all promotions and advertisements
Recommend related items when appropriate and execute S.A.L.E.S. process
Keep your area of responsibility neat, clean, stocked and priced properly
Execute the daily operational, day-to-day goals and priorities assigned by store management
Assist in the training and development of peers
Actively participate in daily huddle meetings
Uphold merchandising and store cleanliness standards
Offer a carry-out if appropriate
Know the proper way to answer the telephone
Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
Address all safety concerns immediately
Advise store management of any pricing errors
Advise store management anytime you say "no" to a customer
Take initiative to learn product knowledge
Take initiative to learn selling skills
Perform other tasks as asked by store management
Sales Floor Duties
Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
Ensure all shipments are packed out in its proper home and all overstock is away
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Register Duties
Ring each transaction accurately
Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
Call for help when more than 3 customers are waiting
Keep busy around the registers when you are not ringing
Process merchandise returns as needed
Physical Requirements
Essential Physical Ability: Frequency - Requirement
Walking: Frequent - Flat surfaces from point to point
Standing: Constant - All work performed on feet
Sitting: None
Stooping: Frequent - To pick up cartons at floor level
Reaching: Frequent - To a height of 6 feet
Lifting: Frequent - Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
Hand Dexterity: Frequent - Must be able to use at least one hand to operate register and complete paperwork.
Pushing/Pulling: Frequent - Move hand jacks from place to place
Carrying: Frequent - Up to 50 lbs., up to 10 feet, occasionally more
Climbing: In-frequent - Stairs in storage rooms; ladders
Vision: Constant - Read labels, recognize boxes, safety in working
Hearing: Constant - Safety signals
Company Introduction
Founded by Vincent Costello in 1973 on the principles of problem-solving, building great relationships, and continuous growth and improvement, Costello's is one of the largest family-owned hardware store chains in the United States. Six of Vinnie's ten children are now caretakers of the brand he worked so hard to build. Costello's operates 48 stores in 5 states comprised of 43 Ace Hardware locations through New York, New Jersey, Pennsylvania, Maryland, and Virginia, "East Islip Paint" in NY, "Suburban Paint & Commercial Supply" in Maryland, "Tri County Hearth & Patio" in Maryland, "Courtland Fireside Hearth & Spa" in Maryland, "Costello's Hearth & Spa" in NY, as well as nine hearth/spa showrooms in select hardware stores. The company's mission is to grow on the strength of great products, essential services, superior knowledge, and treating everyone like family. For more information about Costello's, visit *********************
$22k-31k yearly est. 7d ago
Sales Associate II
Tapestry, Inc. 4.7
Key holder job in Elizabeth, NJ
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Sales Associate Job Description
The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.
SALES FLOOR:
Understands organizational objectives and makes decisions that align with Company priorities
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
Creates short- and long-term strategies to achieve personal metrics and performance goals
Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
Represents Coach as a brand ambassador
Demonstrates Coach's Selling and Service expectations at all times
Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style
Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs
Sensitive to customers' needs and tailors approach by reading cues
Attends to the unique and individual shopping needs of each customer.
Works with multiple customers simultaneously and breaks away as appropriate
Follows up with customers consistently and genuinely to influence/close the sale
Flexes personal selling techniques to contribute to overall store financial results
Builds lasting and loyal relationships with customers
Leverages Coach's tools and technology to support relationship building and clienteling efforts
Creates enthusiasm and positivity for a shared vision and mission
Promotes and endorses a team selling environment
Fosters an environment of teamwork, trust and collaboration with internal and external customers
Remains solution oriented; is adaptable and flexible to changing business and store needs
Welcomes feedback and adapts behaviors as appropriate
Maintains a calm and professional demeanor at all times
OPERATIONS:
Ensures all daily tasks are completed without negatively impacting service or Coach standards
Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
Maintains a clean and tidy selling floor at all times
Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures
Replenishes inventory on sales floor as needed
Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.
Supports cash-wrap when needed to process purchases, returns, and exchanges.
Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc.
Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.
Competencies required:
Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Additional Requirements
Experience: 1- 3 years of previous sales experience, preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
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Work Setup
BASE PAY RANGE $17.00 TO $19.00
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 110937
The average key holder in Wayne, NJ earns between $28,000 and $45,000 annually. This compares to the national average key holder range of $25,000 to $39,000.
Average key holder salary in Wayne, NJ
$35,000
What are the biggest employers of Key Holders in Wayne, NJ?
The biggest employers of Key Holders in Wayne, NJ are: