KeyBank jobs in Albany, NY

The Facilities Manager, Corporate Real Estate is responsible for all aspects of facility, asset and relationship management for a portfolio of properties. Ensuring operations, maintenance and vendor management standards are met in a cost effective and efficient manner, and aligned with sustainability goals. Direct accountability for overall property operations, cosmetic appearance (internal and external), technical oversight and fiscal management by driving the decision-making process. Establish a strategic forecast for operating and capital improvement budgets for each property within the portfolio. Oversee third-party service providers responsible for preventive maintenance and reactive work order completion. Essential Functions * Management of all property operations, performance and service delivery. * Leadership of third-party service providers to ensure all preventive and corrective maintenance is performed in an effective and efficient manner. * Development of an annual capital improvement budget to maintain the value and appearance of each property. * Development and management of an annual operating expense budget for each property. * Updates all RES database systems in a timely manner. * Development of short- and long-term strategies to minimize deferred maintenance. * Development, implementation and management of quality programs that support sustainability and continuous improvement in the management and operations of all properties. * Management and execution of assigned capital improvement projects within a portfolio of properties. * Management of established company benchmarks including, but not limited to: cost/square foot, customer satisfaction, utility consumption, business interruption. * Management of Line of Business relationships to understand and provide solutions for business needs. * Management of internal and external strategic partner relationships. * Drive strategic sustainability culture. * Occasionally works nights and weekends with 24/7 availability. * Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice * Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education * Bachelor's Degree in Business, Facilities Management, Real Estate Management or related field, or equivalent experience (preferred) * Master's Degree (preferred) Work Experience * Minimum 5 years experience in Real Estate/Facilities Management (required) * Financial services and/or retail organization experience (preferred) Licenses and Certifications * Professional Designation (RPA, FMA, CPM, CFM) (preferred) Skills * Understands how facilities operations impact the broader business, including cost control, risk management, and customer experience. * Builds and maintains strong working relationships with internal stakeholders, vendors, and service providers to ensure seamless operations. * Possesses knowledge of building systems (HVAC, electrical, plumbing), maintenance protocols, and facility management software to ensure operational efficiency. * Prioritizes the needs of internal clients and building occupants, ensuring a safe, clean, and functional environment that supports productivity. * Takes initiative and responds quickly to issues, demonstrating a hands-on approach to problem-solving and service delivery. * Diagnoses facility-related issues and implements effective solutions, often under time constraints or with limited resources. * Effectively negotiate contracts and service agreements with vendors to ensure value and accountability. * Takes ownership of property performance, ensuring compliance with standards, timelines, and budgets. * Utilizes facility management systems, spreadsheets, and reporting tools to track work orders, budgets, and performance metrics. * Effectively manages competing demands, ensuring that critical tasks are addressed promptly while maintaining long-term planning. Core Competencies * All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Driving Requirements * Ability to occasionally operate a motor vehicle with a valid driver's license. Work Location * Person in the role may be in the field multiple days per week and may visit multiple locations per day. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 12/17/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

JobID: 210692805 JobSchedule: Full time JobShift: Base Pay/Salary: NY $190,000.00-$260,000.00 Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm's data and analytics journey. This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making. The CDAO is also responsible for developing and implementing solutions that support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly. As a Principal Technical Program Manager at JPMorgan Chase within Chief Data & Analytics -AI/ML Data Platforms, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. In this role, your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Using your exceptional communication skills and influencing abilities you will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. Job responsibilities * Manages the roadmap across the organization, ensuring alignment with our strategic priorities * Ensures the structure of roadmap delivery and operating model across the organization * Oversees engineering risks, issues, dependencies across the full book of work * Engages with senior stakeholders across the whole organization including customers within the lines of businesses * Guides the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency * Champions continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies * Partners with the product organization to drive business outcomes, ensuring that technical programs are aligned with strategic business goals * Prepares and deliver comprehensive reports and presentations to senior leadership, including the Operating Committee, to communicate program status, risks, and achievements Required qualifications, capabilities, and skills * 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations * Ability to manage multiple portfolios and competing priorities * Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions * Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives * Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments * Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives * Experience shaping strategic business transformation and delivering integrated plans

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience. Bilingual English and Spanish Required

JobID: 210689453 JobSchedule: Full time JobShift: Base Pay/Salary: NY $74,100.00-$128,000.00 Do you love performing user story scope and end-to-end validations? Do you want to work in User Acceptance Testing in accordance with approved testing plans and research unexpected results? If ongoing Agile project review and training sounds like fun, join our team. As a Senior Product Delivery Associate within the User Acceptance Testing team, you will be responsible for improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. You will work on multiple projects and new product builds, and be an active participant in planning sessions to analyze technical requirements and perform manual and automation testing. Job Responsibilities: * Create automation scrips, using Selenium, Cucumber framework * Create automation scrips for mobile test automation using Appium * Create test data for product to be tested * Create test plans, create/execute test scripts, document defects, participate in defect triages * Ensure test Environment readiness for upcoming testing * Support automation of testing; identify external testing dependencies, create short term and long term plan to make testing team more autonomous * Work with Technology and Business teams to derive new functional requirements or modify existing ones * Review business requirements and create appropriate test strategy, plans and use cases aligned with the requirements * Review and re-evaluate the test strategy/plan based on new information, risks, evolving priorities and schedules * Pilot end-to-end testing of feature functionality and user experience * Coordinate functional changes with automation team and maintain test data for automation scripts so automation suite is evergreen. Required qualifications, capabilities, and skills: * 3+ Years of Experience in automation and coding experience in Java, executing automation test cases and working within a test automation framework * Extensive knowledge of Selenium, Appium and cucumber framework * A detailed understanding of common defect management tools, the ability to write automated tests, and an understanding of Software Development Life Cycle and Agile methodologies. * Experience in mobile testing -iOS and Android hand held device + Mobile automation * 3+ years of work experience with Quality Assurance and extensive knowledge of software development lifecycle principles and quality assurance methodology * 2+ years of TSYS consumer banking/credit card experience or related industry experience * Experience using bug, defect and issue tracking software like Jira, HP ALM / QC, etc. * Experience with functional testing automation tools and technologies (Selenium, Java, Cucumber, Junit), as well as databases such as Oracle, MySQL, SQL Server and DB2 * Experience with API (Application Programming Interface) test automation (Rest Assured, SoapUI, Postman) * Experience with Java and JavaScript Preferred qualifications, capabilities, and skills: * Data conditioning knowledge preferred * Be results-oriented with a strong attention to detail * Pilot process improvements in program execution through operational efficiencies * Have strong organization and time management capabilities, with an ability to manage multiple streams of work and to deliver in a timely manner * Bachelor's Degree preferred

JobID: 210692223 JobSchedule: Full time JobShift: Base Pay/Salary: NY $135,000.00-$150,000.00 Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Associate within the Risk Management team, you will collaborate with various business units, corporate treasury, and other risk divisions to gather, comprehend, analyze, and infer potential liquidity risk implications within the firm's operations. You will be responsible for continuously evaluating emerging risks to the firm's liquidity by monitoring the evolving short-term funding markets and presenting your findings to senior management. Job Responsibilities * Identify, assess, and monitor liquidity risks related to the firm's Markets and Trading activities. * Provide effective independent risk challenge and oversight on business units and liquidity management teams. * Undertake analysis of balance sheet changes to assess liquidity risk impacts and provide risk view on day-to-day and longer-term changes in internal liquidity stress scenarios and regulatory prescribed liquidity scenarios (liquidity coverage ratio, net stable funding ratio). * Undertake process improvements and innovation to facilitate improved speed and accuracy in delivery of risk commentary and assessments. * Monitor firm's balance sheet through limits and indicators that are designed to control and monitor liquidity risk. Undertake recurring reviews to ensure limits and indicators remain appropriate. * Articulate key evolving risks to senior management in easy to understand manner. * Be involved in second line review and challenge of requirements such as change management, user testing, data and controls review and other matters that impact liquidity risk for product coverage area. Required qualifications, capabilities, and skills * Bachelor's degree in Finance, Economics, Mathematics, or related discipline * Minimum 3years of experience in banking industry across treasury or liquidity risk * Strong analytical, investigative problem-solving, and decision-making skills. Comfortable with detailed independent analysis, critical thinking and strong ability to challenge status-quo * Excellent communication skills, particularly in explaining technical concepts * Proficiency in Excel and PowerPoint * Familiarity with automated solutions, such as Alteryx, Python, or desire to learn Preferred qualifications, capabilities, and skills * Candidates with experience in risk management across other risk stripes e.g. market risk, credit risk can also apply and will be considered

JobID: 210683628 JobSchedule: Part time JobShift: Variable Base Pay/Salary: Albany,NY $20.00-$27.60 At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.

* Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, or other KeyBank location they are expected to work on-site 2 days per week at the nearest KeyBank office (non-branch location). * Remote Option: If the selected candidate lives outside of KeyBank's geographic footprint, the position will be considered fully remote. * Hours: 8-5pm EST Job Summary The Senior Client Servicing Specialist, Cross Sales will deliver consultative, cross-solutioning expertise to bank's existing merchant client base. Responsibilities include ownership of the end-to-end sales process and technical proficiency for all merchant product offerings including; standalone terminals and the integration of advanced point-of-sale systems. The ability to drive revenue growth while creating value for all clients will be principal for the achievement of all team and line-of-business sales goals. Added accountability for escalated client requests or concerns to include conversations with the client, document detail in bank complaint tracking system and presenting root cause findings to leadership for improvement of overall experience with the customer. They will assist with client conversions and implementations, rate reviews requests, and provide overall support business as needed. Job Functions * Demonstrate consultative sales skills for identifying a client's payment acceptance needs and the aptitude to cross-solution accordingly. * Ability to negotiate hardware and account pricing relative to current market values. * Technical expertise related to third party VAR integration and functionality. * Evaluate efficiency opportunities with client processing habits to elevate Card Brand interchange savings. * Create value for clients with an in depth understanding of Payment Card Compliance requirements, including safe handling practices of client data. * Client acquisition, cross-sell, and/or retention initiatives through providing tracking information as well as insights based on client escalation analysis. * Handle, resolve and track all client escalations determining root cause and reporting issues to manager to prevent future issues. * Review daily security (PTS, funds held) reporting from processing vendor. Provide bank reference as appropriate and work with leadership as needed to approve release of funds and ticket limit increases. * Partner effectively with internal partners to validate success of processing relationship and provide process improvement guidance to enhance efficiencies to leadership. * Handle client service requests with efficiency and accuracy keeping the client's needs in mind. * Review and analyze and action daily call reporting from vendor to verify procedures are being followed and clients' needs were met, additional outreach to the client, if appropriate. * Speak with clients to assist with escalated issues to determine best next steps for client and resolve client issues. Includes tracking and reporting on root causes to manager. Document escalated issues in bank complaint tracking system. * Assist with equipment training and implementation for clients that have escalated through processing partner or internal partner. * Be point of escalation for Relationship Managers. * Handle communication around lease declinations, buy backs, DDA changes and managed client engagement to ensure merchant contacts vendor directly. * Create and deliver ad hoc report as requested and appropriate. * Performs other duties as assigned; duties, responsibilities and/or activities may change, or new ones may be assigned at any time with or without notice. * Complies with all KeyBank policies and procedures, including without limitation, demonstrating professionalism in the workplace, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications * Bachelor's Degree or equivalent (preferred) Required Qualifications * 3-5+ years in financial services; * 5+ years in Merchant Service required; * Direct sales and solutioning experience or equivalent * Experience in client escalation management * Strong analytical skills. Excellent problem solving and quantitative skills. * Strong internal and external communication skills. * Organizational skills, including ability to prioritize work. * Must be able to handle fast paced, ever changing work environment. * Excellent time management skills. * Attention to detail. * A team player with proven ability to build strong collaborative relationships with internal partners. * Dedicated to exceeding the expectations of clients. * Ability to identify inefficient processes, recommend solutions. * An ability to change, influence others, and foster teamwork. * Proficiency with PCs and standard Microsoft Office software. Preferred Qualification * Experience at an acquiring bank / acquirer / merchant services Tactical Skills * Skill in completing assignments accurately and with attention to detail * Time Management * Ability to maintain effective interpersonal relationships * Strong organizational skills able to effectively prioritize assignments and competing deadlines in a fast-paced environmen.t Core Competencies * All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands * General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel * Occasional travel to include overnight stay. Driving Requirements * Ability to occasionally operate a motor vehicle with a valid driver's license. Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. This position is NOT eligible for employment visa (e.g., H-1B) sponsorship. Applicants must be currently authorized to work in the United Stated on a full-time basis. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $51,000.00 - $78,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 12/22/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

ABOUT THE JOB The Third Party Management, Shared Services and Regulation W Compliance Manager is responsible for assisting the applicable Compliance Executive in overseeing compliance risk mitigation and discouraging actions that may expose KeyCorp and its subsidiaries to regulatory, compliance, or reputational risks in excess of Key's risk tolerance. This position will be responsible for compliance oversight of Third Party Management, Shared Services lines of business (Finance, Human Resources, Law Group, Risk Management, Corporate Center), and Regulation W. This position will have oversight of compliance risk programs and policies including providing highly specialized guidance and oversight on current and emerging regulatory compliance risks. The qualified candidate must be able to work independently and use sound judgment, taking into consideration risk tolerances of the assigned LOBs and Key's overall risk appetite. ESSENTIAL JOB FUNCTIONS * Provide second line of defense compliance oversight of Third Party Management, Shared Services lines of business and Regulation W. * Serve as the bank's Regulation W Officer. * Provide strong leadership, mentoring, and guidance to peers and other members of the team as well as other members of Risk Management. * Respond to internal and external audits, exams, and requests for information. * Develop and maintain positive working relationships with internal clients, staff, peers, and LOB senior management. * Maintain relationships with industry peers and regulatory bodies. * Identify, respond and/or escalate risks as appropriate. * Assist in the development of policies, standards, procedures, and guidelines to align with corporate risk appetites, tolerances, and policies. * Conduct review and challenge activities and escalate as warranted. * Support or direct project teams in the ongoing development and implementation of strategic plans and objectives, and regulatory changes. * Support other risk disciplines in risk identification, mitigation, and reporting. * Exemplify understanding of and implement the three-lines-of-defense model. * Perform other duties as required. REQUIRED QUALIFICATIONS * Bachelor's degree or comparable education required, compliance certification, a plus. * Minimum of 5 years of relevant industry experience. * Extensive knowledge of the banking related statutes and regulations. * In-depth practical knowledge of internal controls, risk assessments, compliance processes, and applicable techniques for the implementation of regulatory and legal requirements. * Strong relationship management and leadership skills, including the ability to work in a team environment and positively accept and lead through change. * Proven track record of integrity, strong ethics, and sound decision-making skills, including the ability to make decisions independently and quickly. * Ability to effectively communicate to lines of business and senior management, both in writing and verbally. * Strong attention to detail coupled with strong problem-solving and analytical skills. * Proven ability to have, maintain, and establish strong contacts within the industry to be aware of current industry issues and practice. * Proven ability to think proactively and drive results through people. * Strong project management and/or continuous improvement skill. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $112,000.00 - $210,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/03/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. The Private Client Banker (PCB) is part of the Key Private Client Program and will focus on the entire client relationship with a plan-based approach to financial advice. As a PCB, you will deliver and refer appropriate financial solutions to KeyBank's client base with up to $2M in investable assets. The PCB helps new and existing clients achieve confidence in their financial wellness by assessing their financial needs, gathering and documenting client data, and offering appropriate products and services. PCBs identify products and services to meet client needs and refer to appropriate sales professionals in Retail, Key Investment Services, Private Bank, Mortgage or Business Banking. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Essential Functions * Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. * Listen for clues for financial wellness opportunities during client conversations and provide effective and customized financial wellness recommendations to clients; Delivers on client solutions through referring of investment and insurance products. * Consistently attains individual activity, behavior, and outcome goals and expectations. * Builds a client referral pipeline via identification and development of internal and external centers of influence; Employs a disciplined approach to prospecting; documents calling efforts. * Develops and maintains an in-depth knowledge of private client products and services, as well as knowledge of competitive products and services to ensure meaningful in-depth financial wellness conversations with clients. * Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.). * Developing strong partnerships with branch teammates and line of business partners through in-person meetings- focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence. * Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions. * Support of branch operations including assisting with client transactions on the Teller line as needed. * Participate in and occasionally facilitate in-person morning huddles and end of day debriefs. * Work on Saturdays as directed by management. * Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice * Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education * High School Diploma , GED, or equivalent experience (required) or * Bachelor's Degree (preferred) Work Experience * Experience in developing current and new customer relationships, achieving sales goals and building referral sources in insurance and investment products. (required) * Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting and networking. (required) * Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred) * Interpersonal interaction skills and an ability to build rapport in matter of minutes is vital. (required) * Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required) * Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required) * Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required) Licenses and Certifications * FINRA License S6 Upon Hire (required) * FINRA License S63 Upon Hire (required) * FINRA Security Industry Essentials (SIE) Upon Hire (required) * Life and Health Insurance Licenses Upon Hire (required) Skills * Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions. * Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients' financial wellness goals, leveraging system generated lead lists, walk-ins, and professional contacts. * Strong work ethic and high level of integrity. * Excellent time management skills. * Providing clients with expert advice on managing their finances, including investment strategies, retirement planning, and tax optimization. This role requires assessing clients' financial situations and offering tailored advice to help them achieve their financial goals. * Building and nurturing relationships with clients to understand their needs and provide solutions that enhance their financial well-being. This involves identifying potential clients, developing trust, and maintaining long-term relationships. * Evaluating the overall health of a client's financial situation, including their ability to manage day-to-day finances, save for the future, and protect against financial risks. As a Private Client Banker, you will help clients achieve financial wellness through effective financial planning and advice. * Actively identifying and developing new client relationships through prospecting and networking. * Developing and maintaining strong relationships with high-net-worth clients, providing personalized service to meet their financial needs. * Staying updated with market trends and analyzing market conditions to provide informed financial advice. Core Competencies * All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands * Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Driving Requirements * Ability to routinely and frequently operate a motor vehicle with a valid driver's license. Work Location Category * Branch COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $24.52 - $37.50 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 01/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

Manage and oversee the Commercial Credit Quality Assurance program, which includes setting strategy, leading quarterly testing and reporting processes, and driving ongoing enhancements. Program includes reperformance testing for 1LOD as well as 2LOD Asset Recovery Group testing and other ad-hoc, targeted testing. Oversee RCSA governance and testing for Commercial Credit Risk, including implementation, coordination, oversight, execution, validation and ongoing development. Primary point of contact for Commercial Credit risks, controls, and testing. Develop and lead targeted testing, monitoring, and analysis for credit risk concerns and areas of focus across various areas of commercial lending. Partner across lines of defense to drive cohesive testing, risk identification and mitigation, and alignment with enterprise-wide policies and programs. Responsibilities * Oversee Commercial Credit Quality Assurance program, including ongoing management of strategy, plan documentation, testing scripts, and procedures * Target program to help assure compliance with credit policies, procedures, and processes as well as industry standards and regulations * Lead, train and coach analysts with testing and review responsibilities; maintain central oversight over all reviews and perform Quality Assurance reviews as needed * Develop and share insights and observations from testing; leverage observations to help drive continuous improvement ideas, as well as identification of gaps or deterioration in policy, processes or work quality * Prepare and deliver quarterly reporting to business leaders, internal partners, and Credit Risk Committee * Facilitate arbitration of exception disputes, working across lines of defense and leveraging Credit leadership to address escalations with confidence and collaboration * Partner across lines of defense to continuously improve testing framework and processes * Maintain oversight and direction for Commercial Credit Risk taxonomy within Risk and Control Self-Assessment (RCSA) * Manage RCSA testing for Commercial Credit, including operating assessment and validation testing * Represent Commercial Credit Risk in reviewing and challenging 1LOD RCSA efforts * Partner across Credit Risk to ensure that Risk Metrics remain updated and reported in GRC in a timely manner * Support remediation, internal audit and regulatory exams as needed * Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $79,000.00 - $146,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 12/14/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

JOB BRIEF (PURPOSE) * Senior advisor that exclusively works with UHNW families with a net-worth of greater than $25MM * Serves as the primary point of contact for internal and external referrals for FW prospects * Has a command of the Family Wealth value proposition and family office capabilities * Responsible for revenue growth on the relationship * Responsible for developing, documenting and executing on comprehensive sales and service strategy for uhnw families including the next gen * Responsible for the implementation of the targeted Family Wealth onboarding plan * Responsible for engaging senior leadership on the relationship * Leads the internal team and works closely with the Family Office Director to implement the client strategy * Is an astute and savvy competitor maintaining knowledge of strengths and weaknesses and product offerings and pricing of the competition. ESSENTIAL JOB FUNCTIONS Advisory * Senior level advisor who has significant depth, breadth, and experience to effectively serve as the lead advisor for a large and complex UHNW family * Establishes deep trust and confidence with Family Wealth clients while to position the team as the Trusted Advisors. * Develops a deep knowledge of our Family Wealth client's entire financial and family situation. Sales * Serves as the primary point of contact for new referrals * Develops internal and external relationships to generate new opportunities * Participates in professional associations and events to demonstrate professional credibility and to develop and expand COI relationships * Orchestrates and drives the overall sales process with a new prospect * Accountable for revenue growth and sales on the relationship * Works closely with the Family Office Director to identify and prioritize opportunities to deepen relationships * Leads the onboarding process for new families in partnership with the Family Office Director Client Service and Retention * Responsible for the overall execution of the client experience * Responsible for the development and documentation of the client strategy * Partners closely with the Family Office Director to provide the level of service clients expect from Key Family Wealth. * Responsible for retaining and deepening relationships including the development of the next generation REQUIRED QUALIFICATIONS * Minimum of 10 years of advisory experience with ultra-high net worth individuals, families and family offices required * Graduate degree in business related field or equivalent experience * Depth and breadth of knowledge of tax, investments, and estate planning strategies for uhnw families * Excellent interpersonal and communications skills (both written and verbal) on full spectrum of client and COI profiles - from enteprunurial business owners to C-level executives to younger generations * Demonstrated dedicated commitment and proven track record in cultivating existing client relationships with a view toward revenue enhancement and profitability * Recognition as a Trusted Advisor with experience working directly with high net worth or high profile individuals * Expert management skills in fostering, facilitating and delivering on the ultra-high net worth market expectations PREFERRED QUALIFICATIONS * JD, CPA, CFA, CFP or Master's Degree * Demonstrated new business accomplishments in ultra-high net worth market * Prior experience as author of published industry articles * Experience as subject-matter-expert to in-house and industry groups EQUIPMENT USED/PHYSICAL REQUIREMENTS * Microsoft Office products and other computer applications and software (Word and Excel) * Standard office equipment TRAINING REQUIRED * On the job and as required to maintain licenses and certifications COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $160,000.00 - $334,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 12/31/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

ABOUT THE JOB (JOB BRIEF) Under manager's supervision, the Senior Data Scientist is primarily responsible for conducting quantitative modeling and analytics of financial crimes. Leveraging both current and emerging technologies and applications, this role covers all key aspects of model development and analytics, i.e. data identification and gathering, methodology/technique selection, performance assessment, documentation, and ongoing monitoring. ESSENTIAL JOB FUNCTIONS * Under manager's oversight, perform a broad range of quantitative works, including model development and ad hoc analytics to address financial crime compliance needs in AML/BSA/OFAC * Research, compile and evaluate large sets of data to assess quality and determine suitability for model building * Develop/maintain internal models and test/configure vendor solutions to ensure conceptually sound design, proper implementation, and acceptable model performance * Document model development process and outcomes properly and support model validation and review * Employ innovative techniques to drive continuous improvements in model effectiveness and efficiency, e.g. reducing false positives * Proactively develop and build technical skills and business knowledge; and effectively collaborate with compliance, technology, and risk partners REQUIRED QUALIFICATIONS * Master's or Ph.D. degree in statistics, mathematics, economics, computer science, data sciences, predictive modeling, or other quantitative disciplines and at least 3 years of relevant experience, preferred in AML/BSA, OFAC, or fraud modeling/analytics; 4 years with bachelor's degree * Solid expertise with both traditional and Machine Learning (ML)/Artificial Intelligence (AI) modeling practice and solutions * Hands-on work experience with statistical coding in SAS and/or Python * Knowledge of and ability to leverage traditional databases, cloud-based computing, and distribution computing * Knowledge of financial crime regulatory requirements, technology, and data analysis best practices * Excellent verbal, written and visual communication skills; ability to translate technical observations to a non-technical audience Candidates must be located in or willing to relocate to Cleveland, OH or Buffalo, NY COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/18/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

JobID: 210692953 JobSchedule: Full time JobShift: Base Pay/Salary: NY $71,250.00-$145,000.00 Corporate Responsibility Communications is seeking a highly motivated Senior Associate to support the employee communications and engagement needs of the Corporate Responsibility (CR) department at JPMorganChase. This role will work with communications colleagues and functional partners to support the execution of strategic internal communications plans that increase awareness and understanding of the CR department and the firm's contributions to our communities; support major firmwide initiatives and announcements; and strengthen the CR team and culture through timely information sharing across channels. This position reports to the Head of Stakeholder Communications for CR. About you As an Internal Communications Senior Associate within Corporate Responsibility, you will be proactive, creative, and detail-oriented and have a passion for communications and a deep interest in corporate responsibility. You will bring a positive attitude and can be flexible and agile, working well under pressure and managing various workstreams. You will be solution-oriented, comfortable asking questions and suggesting new ideas, and are able to both think strategically and deliver on tactics. Job responsibilities: * Work directly with the VP of CR Internal Communications and the broader CR Stakeholder Communications team to develop and execute internal strategic communications plans for key initiatives to audiences across the department and firm * Develop first drafts, edit, secure approvals, and disseminate a variety of communications materials for appropriate channels - including executive messages, organization announcements, event invitations, announcements, newsletters, articles/stories, videos, digital signage, etc. * Support on collateral development (e.g., one-pagers, fact sheets, 101 decks) to help share information about the department, tailored to various audiences * Partner with lines of business and functions across the firm to amplify CR initiatives and content to internal audiences and senior stakeholders across other firm/team channels * Lead on logistics support and assist with decks / talking points / briefings and other materials for internal events, such as quarterly All-Hands, information sessions, firmwide panels/discussions, etc. * Collaborate with CR colleagues to support updates and maintenance of the CR intranet; oversee look, feel and navigation, and advise on content strategy * Offer creative ideas on how to leverage additional channels and approaches (e.g., video series) to amplify signature moments and initiatives * Follow firmwide editorial style and branding guidelines; ensure branding and messaging align with broader JPMC messages and initiatives * Gather feedback and metrics on communications, and provide recommendations on adapting strategies/tactics in real time Required qualifications, skills and capabilities * 4+ years of experience in communications, corporate responsibility, and/or other relevant sectors * Excellent communication skills ― the ideal candidate is an outstanding writer, proofreader, and copy editor * Highly organized with a strong attention to detail * Strategic thinker with good problem-solving, judgment, and interpersonal skills, with the ability to liaise with a variety of stakeholders * Must be skilled in MS Office suite applications - Word, PowerPoint, Excel, etc * Great team player with a positive attitude and high degree of flexibility * Ability to think outside of the box and suggest innovative ideas for communications * Self-starter / proactive / willingly does what is required to deliver a superior product * Able to support multiple projects simultaneously with varying deadlines and stakeholders Preferred qualifications, skills and capabilities * Experience writing in the financial, consulting or non-profit sectors * Design software experience (e.g., Adobe Creative Suite/InDesign) * Website management and multimedia experience (e.g., video development)

JOB BRIEF The Compliance Manager will be a member of the Consumer Deposit Compliance team within Compliance Risk Management. They will provide subject matter expertise of federal regulations and second line of defense oversight to various lines of business, with a focus on deposit servicing functions. Additionally, the Compliance Manager will conduct compliance monitoring and testing to ensure compliance risks are mitigated according to Key's Risk & Control Self-Assessment (RCSA) Procedures and applicable policies. The Compliance Manager will research, interpret and assist with applying laws and federal regulations to each applicable line of business processes and systems. ESSENTIAL JOB FUNCTIONS * Provide subject matter expertise to the first line of defense, including support of consumer servicing functions across the enterprise. Oversight of first line of defense functions responsible for management of technology/applications supporting deposit products is also applicable for mitigation of compliance risk. * Conduct compliance monitoring to proactively identify process improvements or control gaps and facilitate necessary changes. * Provide strong oversight to the first line of defense for timely and sustainable remediation of findings, including completion of second line of defense verification activities. * Assist with internal and external regulatory compliance exams/audits. * Develop relationships of trust and confidence with the designated lines of business. * Provide oversight and monitoring of line of business processes, risks and controls. * Keep abreast of new laws, regulations and enforcement actions. Conduct applicable gap analyses and facilitate necessary changes. * Assist with corporate policy and training development. * Educate and provide consultative advice on assigned regulations. * Provide independent review and challenge on various line of business activities. * Participate in or lead various projects related to mitigating risk to Key. REQUIRED QUALIFICATIONS * Bachelor's Degree required; Juris Doctorate or Certified Regulatory Compliance Manager (CRCM) preferred. * Minimum 5 years of experience as a financial services compliance professional, bank regulator or other comparable legal experience. * Demonstrated knowledge of the banking industry, particularly as it relates to deposit product servicing and related systems. * Demonstrated knowledge of federal laws and regulations that apply to the designated lines of business including, but not limited to, Regulations E, CC, DD, D, V, E-Sign Act, and UDAAP. Experience with application of consumer protection state laws is also preferred. * Strong verbal and written communication skills; ability to work with all levels of management with a focus on collaboration and relationship management. * Autonomous, self-motivated, and flexible with the ability to adapt quickly to change or shifting priorities in a fast-paced environment. * Experience working on projects or initiatives requiring strategic planning/thinking across multiple functional areas and business processes. * Proven ability to work well in a team environment. * Strong risk assessment, monitoring, and testing skills. * Sound decision-making skills; able to make decisions independently and quickly. * Strong research skills coupled with strong problem solving/analytical skills. * High level of attention to detail. * Desire for continuous learning, including utilization of technology for increased efficiency. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $79,000.00 - $146,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/01/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

JobID: 210689597 JobSchedule: Full time JobShift: Day Base Pay/Salary: NY $133,000.00-$185,000.00 We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within Consumer & Community banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. Job responsibilities * Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems * Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems * Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development * Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems * Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture * Contributes to software engineering communities of practice and events that explore new and emerging technologies * Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills * 5+ years of applied experience in software engineering, with a focus on Android development. * Strong understanding of the Android ecosystem, including application lifecycle, performance optimization, and system constraints. * Expertise with the Android SDK and core Jetpack libraries: (e.g., Compose, LiveData, ViewModel, Navigation Component). * Strong knowledge of modern concurrency patterns in Kotlin especially Coroutines. * Experience with API design, versioning, and backward compatibility in collaboration with backend teams. * Proficiency in Unit and Instrumentation testing: using libraries such as Mockito and Espresso. * Experience with distributed systems concepts: including caching strategies, local persistence solutions, and data synchronization. * Proficiency with modularization strategies and dependency injection frameworks (e.g., Dagger, Hilt, or Koin). * Familiarity with best practices in mobile design: Adhering to Material Design guidelines, proper threading management, and accessibility best practices. * Solid understanding of modern architectural patterns: such as MVI (Model-View-Intent) and MVVM (Model-View-ViewModel). * Understanding of build systems and CI/CD pipelines: Experience with Gradle, Jenkins, or similar tools Preferred qualifications, capabilities, and skills * Working knowledge of Git/Bitbucket version control. Ability to communicate effectively with other technical resources and the company as a whole * Proficiency with Mac OS , GNU tools, and scripting languages is a bonus * Prior experience working on agile teams is a plus. Pair programming ability is a bonus * Created an application that is available on google play store (bonus but not a must)

JobID: 210688259 JobSchedule: Full time JobShift: Base Pay/Salary: NY $118,750.00-$200,000.00 Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers, bringing your thought leadership and expertise to the team. As an Experience Research Vice President in Chase Home Lending, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, you will develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Your work will provide the foundation for effective product and service designs across the firm. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our designs as you collaborate with cross-disciplinary teams. Job Responsibilities * Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors for product improvements and innovation. * Analyze and interpret data using advanced quantitative and qualitative methods, translating insights into actionable recommendations. * Facilitate surveys and interviews with users, and create user testing scenarios to refine products or features. * Mentor and guide junior researchers and designers, fostering a culture of continuous learning and knowledge sharing. * Monitor industry trends and advancements in user experience research methodologies, incorporating innovative techniques to maintain a competitive edge. Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods. * Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design. * Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design. * Experience collaborating with cross-functional teams, including UX designers, product managers, and developers, to drive customer-centric decision-making. * Experience designing high-quality research studies with an iterative mindset, adapting study parameters as needed. Preferred Qualifications, Capabilities, and Skills * Experience leading foundational discovery research projects that inform product strategy and business objectives. * Proven track record as a thought partner, enabling and collaborating with cross-functional teams to define strategic research approaches and drive impactful outcomes. * Deep curiosity and active engagement with emerging AI trends, tools, and use cases, with the ability to translate these insights into actionable research and product recommendations. * Experience contributing to a research community of practice, sharing best practices, and fostering a culture of learning, feedback, and inclusion.

JobID: 210692165 JobSchedule: Full time JobShift: Base Pay/Salary: NY $80,750.00-$145,000.00; Jersey City,NJ $104,500.00-$145,000.00 Specialized Industries Business Management Senior Associate JOB DESCRIPTION Join J.P. Morgan's Specialized Industries (SI) Business Management team and help shape the future of commercial banking. As a Business Management Senior Associate, you will be at the heart of a dynamic, sector-driven group that delivers tailored solutions to clients across 20+ complex industries. Our mission is to provide strategic and tactical leverage to business leaders-empowering them to grow their businesses, optimize performance, and achieve organizational goals. You will support execution across five key pillars: Business Insights, Strategic Thought Leadership, Program Management, Partnership, and Business Operations. Working closely with Business Manager to the Head of SI, you will drive operational excellence, support strategic initiatives, and help build a high-performing business. If you are intellectually curious, eager to learn, and thrive in a fast-paced environment, we invite you to join our world-class team. Job responsibilities * Partner with the Business Manager for the Head of SI by managing core operational processes and executing strategic initiatives. * Support workflows for processes such as event nominations, employee recognition, town halls, and more by maintaining accurate data and trackers while contributing to overall project management. * Support insights and executive requests by pulling preliminary data, preparing meeting materials, and assisting with logistics for leadership meetings and offsites. * Maintain and enhance SI BM infrastructure (e.g. landing pages, shared drives, calendars, and project tracking tools). * Keep foundational documents, decks, and repositories current to enable informed decision-making and smooth internal operations. * Organize and present complex information using Excel and PowerPoint skills for management presentations and dashboards. * Champion continuous improvement by identifying opportunities to simplify processes, enhance efficiency, and add value across the business. Required qualifications, capabilities and skills * Bachelor's degree in Business, Finance, Economics, or related field (or equivalent experience). * 3+ years of experience in Business Management, Program Management, or similar roles. * Intellectual curiosity and a proactive approach to learning and problem-solving. * Exceptional organizational skills and attention to detail, with strong judgment and time management. * Proficiency in Excel and PowerPoint. * Excellent written and verbal communication skills - able to clearly communicate complex information. * Strong analytical skills and ability to provide actionable insights. * Ability to work independently and collaboratively in a fast-paced environment. Preferred qualifications, capabilities and skills * Experience supporting senior leaders or managing cross-team business management processes. * Advanced Excel and PowerPoint skills. * Proven experience delivering high-quality presentations and reporting. * Experience developing and implementing process improvements or infrastructure solutions. * Understanding of financial metrics and performance indicators relevant to business management. * Strong problem-solving skills with a focus on innovation and creativity.

KeyBanc Capital Markets (KBCM) is a leading middle-market investment bank offering a full range of advisory and capital markets services. The Investment Banking Analyst is an integral member of deal teams, supporting the execution of mergers and acquisitions (M&A), capital raising, and strategic advisory transactions. Analysts are responsible for financial modeling, industry research, and the preparation of client materials. This role offers a dynamic and fast-paced environment with significant exposure to senior bankers, clients, and live transactions. Essential Functions Build and maintain detailed financial models to support valuation and transaction analysis. Conduct company and industry research to support business development and deal execution. Assist in the preparation of pitch books, confidential information memoranda, management presentations, and other client deliverables. Analyze financial statements and assess company performance and valuation metrics. Support due diligence processes and assist in coordinating transaction execution. Collaborate in office with Associates, Vice Presidents, and Managing Directors across industry and product teams. Attend and actively participate in in-person team meetings, client presentations, and strategy sessions with senior bankers, fostering a collaborative office environment that enhances communication, learning, and execution effectiveness. Uphold firm policies and compliance standards, including confidentiality and ethical conduct. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Bachelor's degree in Finance, Economics, Accounting, or a related field required or equivalent experience. (required) Work Experience 1+ years of experience in investment banking, corporate finance, or a related financial services role (preferred) Investment Banking or high finance internship(s) (preferred) Licenses and Certifications FINRA Security Industry Essentials (SIE) (preferred) FINRA License S79 (preferred) FINRA License S63 (preferred) Skills Strong proficiency in Excel-based modeling and valuation techniques. Ability to interpret financial data and market trends to support strategic recommendations. Skilled in gathering and synthesizing information into clear, client-ready materials. Effective verbal and written communication skills. Ability to work effectively in a team-oriented, high-pressure environment. High level of accuracy and thoroughness in all work products. Capable of managing multiple tasks and meeting tight deadlines. Familiarity with Microsoft Office Suite and financial databases such as Bloomberg, Capital IQ, and FactSet. Comfortable working in a fast-paced, evolving environment with shifting priorities. Demonstrates maturity, discretion, and sound judgment in client and team interactions. Self-starter with a strong work ethic and a proactive approach to learning and problem-solving. Committed to delivering high-quality service and building long-term client relationships. Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. Work Location Category New York City COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $79,000.00 - $146,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/03/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

JobID: 210688258 JobSchedule: Full time JobShift: Day Base Pay/Salary: NY $152,000.00-$215,000.00 We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking's Digital technology team, you play a crucial role in an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. As a core technical contributor, you are tasked with implementing critical technology solutions across multiple technical domains within various business functions to support the firm's business objectives. Our high-performance team delivers solutions utilized by over 80 million Chase customers, focusing on enterprise account data such as Credit Card, Investments, and Deposit, as well as mobile experiences at scale. Our team is responsible for integrating with data producers to ingest, reconcile, and deliver utility-grade services for data access. The data provided by our team is essential for ensuring site resilience and creating unique customer experiences across both assisted and self-service channels. Job responsibilities * Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems * Develops secure high-quality production code, and reviews and debugs code written by others * Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems * Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture * Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies * Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience * Hands-on practical experience delivering system design, application development, testing, and operational stability * Advanced in one or more programming language(s) Java , Python, Linux shell scripting * Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages * Experience with Java 8+ distributed application development, REST, micro services, Spring Boot * Proficiency in automation and continuous delivery methods * Proficient in all aspects of the Software Development Life Cycle * Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security * Experience in deploying applications in AWS and supporting * Experience with message bus technologies such as Kafka and with database technologies (e.g. Cassandra, Oracle, Hive) * Experience configuring Continual Integration in Jenkins Preferred qualifications, capabilities, and skills * In-depth knowledge of the financial services industry and their IT systems * Practical cloud native experience