ABOUT THE JOB (JOB BRIEF)
SBA Eligibility Officers are responsible for reviewing Key Bank's Small Business applications for adherence to the SBA's requirements assuring that the agency guarantee can be enforced. The position will serve as a subject matter expert on the SBA's Standard Operating Procedures (SOP) and a point contact for the underwriting and closing teams. Additional responsibilities include ensuring that all required loan conditions are sufficient and properly documented and in compliance with SBA and bank policy.
ESSENTIAL JOB FUNCTIONS
Responsible for reviewing new credit application packages for adherence to credit policy and SBA requirements and determination of appropriate due diligence necessary to ensure proper eligibility compliance
Review financial statements and all other relevant financial analysis, as well as non-financial data, to develop a concise and focused analytical foundation for a credit decision
Collaborate with underwriters, bankers and credit partners to drive the efficiency and effectiveness of the credit process to meet client expectations
Ability to review high volumes of applications in a timely manner to develop a concise focused foundation for SBA eligibility decisioning
Decision loans within delegated authority or recommend decision to appropriate credit partner
Monitor and identify risks within the existing portfolio
Identify and escalate material issues or trends in a timely manner
Coordinates with internal partners to drive efficiency and effectiveness in the application process to meet client expectations
Serves as mentor, coach and trainer for the analyst and underwriting staff as it relates to credit and SBA requirements
Ability to manage application workflow
Maintains comprehensive knowledge of SBA policies and lending programs and remains up to date with changes
Provides on-going training to Key Bank's Small Business teams on SBA eligibility, lending programs and policies.
Support and participate in SBA special projects as needed. Examples could include process improvements, implementing change across, credit, and the line of business, etc.
REQUIRED QUALIFICATIONS
Bachelor's Degree with a preferred focus on business course work, or equivalent work experience.
Prior business, commercial, or related credit underwriting experience with preference of at least 3 years, to include experience working with the SBA loan programs.
Extensive knowledge of the SBA's Standard Operating Procedures (SOP) and eligibility guidelines
Satisfactory understanding and knowledge of commercial credit policies, procedures, and loan systems.
Familiarity with, and understanding of, commercial credit underwriting/approval methodologies and their use.
Ability to work well individually as well as part of a team.
Proven leadership abilities
Accomplished self-starter and well-organized in thought and action.
Possess a process improvement mindset.
Strong organizational skills, ability to set priorities in a multitask environment.
Commitment to core values; Teamwork, Respect, Accountability, Integrity, Leadership.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 01/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
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$71k-122k yearly Auto-Apply 9d ago
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Desktop Support Analyst
Keybank 4.4
Keybank job in Amherst, NY
The Desktop Support Analyst is responsible for delivering high-quality technical support for KeyBank's computer platforms across corporate, campus, and data center environments. The role emphasizes superior customer service, operational efficiency, and adherence to established IT standards. Analysts are expected to resolve support requests promptly, maintain IT asset integrity, and contribute to continuous improvement initiatives.
Core Responsibilities
Provide hands-on technical support for Windows and Mac OS platforms, including installation, maintenance, and troubleshooting.
Ensure timely resolution of support tickets in accordance with service level agreements (SLAs).
Communicate professionally with internal stakeholders, translating technical information for non-technical audiences.
Track and manage IT assets throughout their lifecycle.
Support audio/visual needs and participate in technology deployments.
May include some overnight travel.
Adhere to documented procedures and maintain comprehensive records.
Collaborate with team members to drive process improvements and knowledge sharing.
5 days a week in the office
Required Qualifications
Minimum two years' experience in technical support or equivalent.
Associate degree in computer science, business, or equivalent professional experience.
Demonstrated proficiency in problem-solving and root cause analysis.
Strong interpersonal, verbal, and written communication skills.
Experience with SCCM, desktop/mobile OS, hardware configuration, and IT asset management.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $51,000.00 - $78,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 01/22/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
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$51k-78k yearly Auto-Apply 7d ago
Relationship Banker - Greater Buffalo Area
Bank of America 4.7
Depew, NY job
Buffalo, New York;Hamburg, New York; Depew, New York; Depew, New York
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
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**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
**Responsibilities:**
+ Executes the bank's risk culture and strives for operational excellence
+ Builds relationships with clients to meet financial needs
+ Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
+ Grows business knowledge and network by partnering with experts in small business, lending, and investments
+ Manages financial center traffic, appointments, and outbound calls effectively
+ Drives the client experience
+ Manages cash responsibilities
**Required Qualifications:**
+ Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
+ Collaborates effectively to get things done, building and nurturing strong relationships
+ Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
+ Is confident in identifying solutions for new and existing clients based on their needs
+ Communicates effectively and confidently and is comfortable engaging all clients
+ Has the ability to learn and adapt to new information and technology platforms
+ Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
+ Applies strong critical thinking and problem-solving skills to meet clients' needs
+ Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
+ Efficiently manages time and capacity
+ Focuses on results while acting in the best interest of the client
+ Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
**Desired Qualifications:**
+ Experience in financial services and knowledge of financial services industry, products and solutions
+ One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
+ Six months of cash handling experience
+ Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance
**Skills:**
+ Adaptability
+ Business Acumen
+ Customer and Client Focus
+ Oral Communications
+ Problem Solving
+ Account Management
+ Client Experience Branding
+ Client Management
+ Client Solutions Advisory
+ Relationship Building
+ Business Development
+ Pipeline Management
+ Prospecting
+ Referral Identification
+ Referral Management
**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$41k-50k yearly est. 3d ago
Branch Operation Lead - North Amherst - Amherst, NY
Jpmorganchase 4.8
Amherst, NY job
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
You have 1+ years of retail banking experience.
You have a high school degree, GED, or foreign equivalent.
You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
You have 6+ months of Associate Banker (Teller) experience.
You have a college degree or military equivalent.
Training and Travel Requirement
You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
You'll need to be able to travel as required for in-person training and meetings.
$91k-119k yearly est. Auto-Apply 46d ago
J.P. Morgan Wealth Management - Private Client Advisor - Buffalo, NY
Jpmorganchase 4.8
Buffalo, NY job
At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families. Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth. You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills. This will be done with a consistent focus on relationship management, not portfolio management
Demonstrate a deep understanding of financial markets and sound business judgement
Exhibit unwavering integrity that points toward doing right by clients at every opportunity
Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
Provide a holistic view of clients' needs and financial coaching beyond investments
Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
At least 2 years in a Financial Advisor role or equivalent financial services experience
Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
Demonstrated ability and commitment to goals-based planning and advice
A valid and active Series 7
A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
Certified Financial Planning (CFP ) certification is preferred
Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A. OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED
Investment products and services are offered through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. JPMS, CIA and JPMorgan Chase Bank, N.A. are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
$85k-170k yearly est. Auto-Apply 44d ago
Business Relationship Manager I- Officer
Jpmorgan Chase 4.8
Buffalo, NY job
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you. As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
**Job Responsibilities**
+ Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
+ Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
+ Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
+ Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
+ Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
+ Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
+ Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
**Required qualifications,** **capabilities, and skills**
+ Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
+ General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
+ Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
+ Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
+ Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients' behalf and follow through with commitment
+ Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint
**Preferred qualifications,** **capabilities, and skills**
+ Bachelor's degree in Finance or related field or equivalent work experience
+ Strong current business network
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Buffalo,NY $61,750.00 - $95,000.00
$61.8k-95k yearly 60d+ ago
Mortgage Loan Delivery Spec
Keybank 4.4
Keybank job in Amherst, NY
ABOUT THE JOB (JOB BRIEF): The Loan Delivery Specialist reports to the Post Closing Manager is responsible for the review, audit and timely delivery of all first mortgage loans to FNMA/FHLMC, GNMA, and Private Investors. This position will work closely with the secondary marketing trade desk on loan pooling and delivery instructions to the FNMA/FHLMC/GNMA and private Investors. In addition, the Loan Delivery specialist will work closely with underwriting, processing and closing to remedy documentation, processing and compliance issues prior to delivery and loan purchase.
ESSENTIAL JOB FUNCTIONS:
• Coordinate and oversee preparation and delivery/pooling of all loans allocated for delivery to FNMA/FHLMC/GNMA and for all Private Investors.
• Set priorities based upon trade/commitment delivery dates.
• Monitor status daily of loans delivered/shipped but not yet purchased.
• Coordinate the delivery of collateral to the appropriate Agency Custodian/Investor.
• Take appropriate actions to resolve shipping issues and clear investor suspense items to insure loans are purchased within specified timeframes as directed by the secondary marketing trade desk.
• Work closely with all mortgage operations to promptly resolve documentation, processing and compliance issues and clear suspensions in order to settle loans on time.
• Develop and maintain contact with Agencies and Investors to ensure all loan deliveries will settle and be purchased within the specified timeframes.
• Provide all loan pooling information to the trade desk to provide pooling/settlement information to the Broker/Dealer within specified timeframes.
• Understand and maintain up-to-date knowledge of various loan types and FN/FH/GN and private Investor delivery requirements.
• Thorough understanding of Federal and State regulations including but not limited to FHA/VA and Conventional guidelines, RESPA, TILA, HOEPA, MDIA, QM and ATR regulations.
REQUIRED QUALIFICATIONS:
• Bachelor's degree or equivalent work experience.
• 2-3 years' experience in residential mortgage lending, with Secondary Marketing/Shipping experience preferred.
• Previous experience in delivering loans to Private Investors, with experience pooling/delivering to FNMA/FHLMC/GNMA.
• In depth knowledge of FNMA, FHLMC, GNMA, FHA, VA, USDA and private investor products.
• Proven ability to set priorities, understands urgencies, and reacts quickly to deadline/delivery requirements.
• Strong customer service, communication, organization and analytical problem resolution skills, as well as detail oriented.
• Ability to effectively communicate with team members and external business contacts while conveying a positive, service oriented attitude.
• Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.)
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $19.23 - $27.88 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 03/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Hybrid
$19.2-27.9 hourly Auto-Apply 9d ago
Strategic Initiatives Expert - Document Custody
M&T Bank 4.7
Buffalo, NY job
Works closely with senior managers within the division/enterprise to manage key initiatives, including supporting critical Division/Enterprise cross-functional projects related to strategic objectives of the Bank, improving risk management and ensuring efficiency and sustainability of core processes and positioning the Bank to meet evolving regulatory expectations. Leads certain aspects of and/or support design, planning and implementation for time-sensitive, critical, programs and/or projects.
Primary Responsibilities:
* Review custody agreement and related legal documentation to identify, document, and operationalize all contractual obligations
* Serves as a critical control point between Legal, Business, and Operations to ensure new and amended custody relationships are onboarded accurately, consistently, and in compliance with client, agency/non-agency, and regulatory requirements
* Ensure operational teams clearly understand custody obligations, reporting requirements, service-level commitments, and exception handling prior to closing.
* Participate in handoff calls and ensure contractual obligations are clearly communicated and documented.
* Lead planning and implementing new products, programs and initiatives to achieve short and long-term business objectives and strategic outcomes. Support development of project roadmaps and plans.
* Direct critical Bank-wide or divisional projects that may include planning, design and analysis of results, develop comprehensive documentation to align with regulatory expectations as needed, analysis of complex data sets, or analysis/optimization of data structures.
* Assist with defining strategy of new initiatives within the division/enterprise. May serve as subject matter expert to drive requirements, development, and production of complex ad-hoc and automated departmental analyses and reports, including workflow, project and strategic analysis and trend reporting.
* Synthesize large volumes of qualitative and quantitative information for analysis and decision-making.
* Coordinate and contribute to discussions and agenda development of regular conference calls and in-person meetings of with external peers or industry groups, agencies and select US officials to share best practices and promote industry advocacy efforts.
* Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
* Promote an environment that supports belonging and reflects the M&T Bank brand.
* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
* Complete other related duties as assigned.
Education and Experience Required:
* Bachelor's degree and a minimum of 7 years' relevant work experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' relevant work experience
* Strong experience interpreting contracts and translating legal language into operational requirements
* High attention to detail with strong organizational and documentation skills
* Ability to identify operational risk and escalate appropriately
* Ability to thrive in a fast paced environment
* Ability to work independently and function as a member of a team
* Coach others in their area of expertise
* Excellent interpersonal and communications skills necessary for business partner relationships within and outside the organization
* Self-motivated, results driven, and well organized
* Ability to handle multiple tasks and work under time constraints in support of various assignments
* Experience with Microsoft Office suite of products including Word, Excel, PowerPoint, Project, Visio, and Outlook or equivalent
Education and Experience Preferred:
* GCM deal closing experience
* Corporate Trust Experience
* Bachelor's degree in Finance, Economics, Math, Accounting, Engineering, or Business Administration; Master's degree in Business Administration (MBA) or advanced degree
* Minimum of 8 years' relevant work experience
* Banking/financial industry experience
* Expert in Six Sigma, Lean or Process Improvement, or project management methodology
* Experience with financial, regulatory and/or process analysis, and technical writing
* Curious and innovative
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location:
Buffalo, New York, United States of America
$107.5k-179.1k yearly Auto-Apply 23d ago
Private Markets Due Diligence Analyst
Bank of America 4.7
Boston, NY job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
:
Job Description
The Chief Investment Office (CIO) is the centralized resource to access the latest insights and solutions across the enterprise. The CIO helps Advisors establish a disciplined investment process and offer goals-based strategies that are grounded in the best thinking of the Firm. The Chief Investment Office provides thought leadership on wealth management, investment strategy and global markets and delivering strategic and tactical investment advice and in-depth guidance on portfolio strategies. The team delivers portfolio management solutions by developing and maintaining robust frameworks, services and tools to deliver goals-based wealth management (e.g., asset allocation and portfolio construction; all asset classes), and managing discretionary single asset and multi asset portfolios.
The CIO Due Diligence team includes investment manager research, sourcing, and selection utilizing a strong investment governance process including the ongoing monitoring of traditional and alternative strategies.
The Private Market Due Diligence Analyst leads the investment due-diligence process from start to finish on new funds added to the platform, which includes sourcing and analyzing investments, monitoring existing fund investments, writing detailed investment memos and commentaries, presenting findings to committees and working on team projects.
The ideal candidate will possess:
Strong General Partner (GP) network to source high quality fund investments.
Strong understanding and experience investing in illiquid private market strategies including Buyout, Venture Capital, Real-Estate, Infrastructure and Private Credit.
Company specific modelling and valuation skills necessary to assess underlying private company investments.
Strong analytical skills and the ability to synthesize information through both a quantitative and qualitative lens.
Job requires strong written and communication skills in order to present findings to committees, advisors and clients in a clear and articulate way.
Strong presentation skills are a plus.
Must be comfortable dealing with senior executives at private market firms.
Team player comfortable working across Investment Solutions Group (ISG) and Business lines
Travel (approximately 25%is involved to meet fund managers and attend annual meetings.
Qualifications/Desired Skills:
Master's degree preferred. Advanced designation (CFA, CAIA, CPA) preferred.
Minimum of 7+ years of investment experience with a strong focus on private market investments, ideally in private credit, Buyout, Venture Capital, Real-Estate, or Infrastructure.
Additional skills include proficiency with Excel, Thompson One, Preqin and Cambridge data for modeling purposes.
Series 7 and 66 licenses or ability to obtain within 120 days of hire required
Skills:
Analytical Thinking
Attention to Detail
Causation Analysis
Presentation Skills
Research
Critical Thinking
Oral Communications
Written Communications
Active Listening
Data Quality Management
Trading and Investment Analysis
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range$118,700.00 - $169,700.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$118.7k-169.7k yearly Auto-Apply 60d+ ago
Digital Currency Product Manager V
M&T Bank 4.7
Buffalo, NY job
Provides strategic direction for digital currency product lines across the enterprise. Manages product design and development of market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals to support successful implementation, monitors achievement of the goals. Manages the development and implementation of supporting policy and procedures. May have profit/loss responsibility for the product.
**Primary Responsibilities:**
+ Set strategic direction digital assets, cryptocurrency and blockchain products lines and present supporting business plans to senior management and employees.
+ Directly responsible for product pricing, cost structure as well as product risk for products and/or services managed. Responsible for all supporting product financials including revenue planning and product profitability.
+ Manage sales channel strategy for assigned products and/or services. Maintain a current awareness of new competitive developments in digital assets, and in response evaluate and recommend new services, new products or geographies, or modify existing services or products. Evaluate new product/services success to make adjustments as required; implement and manage changes in service or marketing strategy as required.
+ Manage all aspects of new product implementation and existing product modification for assigned products and/or services, including, but not limited to, design and development of services, portfolio acquisition and process improvements; serve in a liaison capacity with other areas of the Company to ensure the requisite support for products and/or services managed.
+ Establish marketing objectives for assigned products and/or service; work with other Bank departments to develop effective programs to sell these products and/or services.
+ Ensure product/services are marketable, profitable and comply with legal and regulatory requirements, while minimizing risk to the Bank.
+ Maintain an awareness of new trends and developments in digital assets, marketing and Company products and services to ensure alignment.
+ Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
+ Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
**Scope of Responsibilities:**
As a senior level Product Manager the position's results and/or actions impact the Bank's long-term operations, revenues or profitability. As a result, the position has extensive contact with other Bank departments for the effective and profitable marketing of new products and the enhancement of existing products for which the position is responsible.
The position champions strategies and development of new and improved processes that support business growth, organizational efficiencies and customer service objectives through assigned products and/or services.
In addition, the position oversees and evaluates high-level processing key performance indicator models and develops reporting to manage business function processes effectively.
**Supervisory/ Managerial Responsibilities:**
Manages a team of professionals (includes people, budget and planning).
**Education and Experience Required:**
Bachelor's degree, and a minimum of 12 years' experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s), or in lieu of a degree a combined minimum of 16 years' higher education and/or work experience, including a minimum of 12 years' experience in Marketing, Bank Operations, Credit Analysis and/or relevant product line(s).
Minimum 5 years of experience in cryptocurrency and blockchain strategy & implementation, ideally within a large U.S.-based bank
7 years' leadership and/or project management experience in relevant product line(s) with experience building and leading cross-functional teams in emerging technology domains
Deep understanding of blockchain architecture, including both Layer 1 and Layer 2 technologies
Proven track record implementing stablecoin, tokenized deposits, and digital asset custody use cases, including deployment and scaling
Expertise in Crypto-as-a-Service (CaaS) models and their integration into traditional banking infrastructure
In-depth knowledge of current and emerging federal legislation and banking regulations related to digital assets
Demonstrated product management leadership, including roadmap development, cross-functional execution, and go-to-market strategy
Ability to translate complex crypto concepts into strategic business opportunities for financial institutions
Strong financial analysis skills, including cash flow and components of product profitability.
Excellent developmental, analytical and research skills.
Extensive network of industry and client contacts on a national scale and extensive market intelligence.
Industry-specific knowledge.
Exceptional communication and stakeholder engagement skills, especially with regulators, partners, and executive leadership
Strong presentation skills.
Demonstrated principled leadership skills with sound business ethics.
Dedicated customer service focus. Ability to use expert resources when necessary.
**Education and Experience Preferred:**
Master's degree.
Extensive knowledge of Bank/personal computer software programs utilized by the Division.
Ability to interact professionally with all levels of personnel, including senior management.
Self-motivated, well-organized individual.
Action-oriented individual.
Ability to work under critical time constraints.
\#LI-111
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $154,700.00 - $257,900.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
$154.7k-257.9k yearly 60d+ ago
Teller
Keybank National Association 4.4
Keybank National Association job in Depew, NY
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Essential Functions
* Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
* Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting.
* Proactively work to identify and resolve client servicing issues, escalating as needed.
* Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.
* Assist clients in achieving their financial goals and objectives through the use of financial wellness tools.
* Attend and participate in in-person morning huddles and end of day debriefs.
* Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
* Review and maintain knowledge of product guides, fees, and policies to stay current on offerings.
* Work on Saturdays as directed by management.
* Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
* Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education
* High School Diploma , GED, or equivalent business experience (required)
Work Experience
* Experience in a client service role (required)
* Experienced in cash handling (required)
* General understanding of PC with Windows based applications and calculator (required)
Licenses and Certifications
* Notary License (preferred)
Skills
* Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.
* Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking).
* Strong work ethic and high level of integrity.
* Excellent time management skills.
* This skill involves managing and maintaining client accounts, ensuring accuracy and security. As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly.
* Educating clients on managing their finances effectively and promoting financial health. As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services.
* Ability to accurately and securely process of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift
* Ensuring accuracy in transactions and maintaining organized records
* Ability to identify and resolve client servicing issues efficiently
* Understanding and following banking regulations and security procedures
* Skills in identifying financial needs and promoting relevant banking products and services
* Awareness of techniques to detect and prevent fraudulent activities
* Collaborating effectively with teammates to ensure smooth operations
Core Competencies
* All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
Physical Demands
* Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
* Ability to occasionally operate a motor vehicle with a valid driver's license.
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $18.00 - $23.08 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 04/10/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
$18-23.1 hourly Auto-Apply 6d ago
Audit Professional Practices Consultant - Audit Methodology
M&T Bank 4.7
Buffalo, NY job
THIS ROLE WILL BE HYBRID 3 DAYS/WEEK OUT OF: BUFFALO NY, BRIDGEPORT CT, WILMINGTON DE. WILL CONSIDER HYBRID CANDIATES IN NYC AND BOSTON. MUST BE WITHIN A COMMUTABLE DISTANCE OR WILLING TO RELOCATE. * This role provides senior level expertise in the professional practice of internal audit methodology and change management which requires in-depth internal audit, change management, and risk knowledge to oversee and advance the methodology of the Internal Audit division and ensure Internal Audit practices meet regulatory and industry requirements.
Primary Responsibilities:
Effective Internal Audit Practices
* Stay abreast of best practices, industry developments, and changing or emerging risks and consult with the audit teams to ensure their coverage as appropriate in assigned audits.
* Own and oversee the Internal Audit Division's Audit Methodology and Change Management programs by maintaining, enhancing, and innovating internal audit practices and expectations within the department in partnership with Internal Audit Management and Senior Leadership.
* Demonstrate thorough understanding of Internal Audit's methodology, provide sound advice to audit teams in their execution of audit procedures, and identify opportunities to enhance IA's methodology. Performs thorough industry research and analyzes the current environment to drive methodology changes in coordination with the Professional Practices Director and Chief Auditor.
* Design, maintain, and/or execute effective internal audit processes and reporting to support the operations of the division on a daily basis. This includes operational processes performed within the Professional Practices as well as the entire division and reporting provided to internal and external stakeholders.
* Successfully contributes to the success of the Division through partnership with peers and others in the execution of activities beyond those of primary ownership.
* Organize and complete work within established budgets and timeframes with minimal direction from audit management.
* Incorporate the use of data analytics throughout all aspects of the Professional Practices program.
* Inform and clearly demonstrate support for the department's strategic objectives.
Leadership, Decision Making, and Communication
* Possess strong management and interpersonal skills, make sound decisions independently, exhibiting initiative and intuitive thinking.
* Proactively communicate with senior management members of the audit team and other key stakeholders throughout the organization.
* Build strong partnerships with stakeholders and audit team members.
* Demonstrates strong judgment, political astuteness, and sensitivity to cultural commitment.
Developing Others
* Coach and mentor junior audit team members through knowledge sharing, tailoring the approach based upon their skills and experience.
* Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
* Promote an environment that supports belonging and reflects the M&T Bank brand.
* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
* Complete other related duties as assigned.
Scope of Responsibilities:
* This role operates independently within a matrix reporting environment and is responsible for ownership of one or more programs within the Professional Practices team of the Internal Audit Division. Programs of direct ownership include: Audit Methodology and Change Management. Deliverables are of high-quality, add value to the Division and the organization, which meet professional auditing standards and regulatory expectations.
* This position directly communicates with Senior, Middle and Line Management and External Auditors. Builds strong partnerships with business stakeholders and other audit team members.
* This role also requires periodic interaction with external regulatory agencies.
Managerial/Supervisory Responsibilities:
* May provide coaching opportunities for certain audit professionals with limited responsibility for performance management, compensation planning, or other similar duties
Education and Experience Required:
* Bachelor's degree, preferably in Accounting, Business, Finance, Technology, Cyber security, Mathematics, Statistics or other related technical field and 7 years' of relevant experience, including 2 years' of leadership experience, or in lieu of degree, 11 years' higher education and/or work experience including 2 years' managerial experience
* This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic, and approachable style
* Demonstrates strong judgment, political astuteness, and sensitivity to cultural commitment.
* Possesses strong project management and interpersonal skills, makes sound decisions, exhibiting initiative, and critical thinking
* Ability to collaborate with senior management both within the Audit Division and throughout the organization to implement change effectively
* Specific subject matter expertise regarding internal audit methodology and applicable regulatory expectations.
Education and Experience Preferred:
* MBA or Master's degree in an appropriate field
* Related certifications (CPA, CIA, CISA or similar)
* Financial Services Industry experience
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Buffalo, New York, United States of America
$107.5k-179.1k yearly Auto-Apply 31d ago
Commercial Payment Sales Consultant I
M&T Bank 4.7
Williamsville, NY job
Responsible for developing new treasury management business, expanding existing business relationships, and servicing the Bank's treasury management clients, including handling high touch client accounts. Capable of working with the larger, more sophisticated business clients with the most complex treasury needs. Represents the department on division and cross-functional committees. Works closely with Relationship Managers and Unit Managers, as well as clients at the Executive Level. Considered a subject matter expert on Treasury Management product benefits and services with various industries and lines of business.
Primary Responsibilities:
Meet with existing business clients to expand relationships and to ensure proper servicing of clients.
Capable of managing complex business relationships within assigned portfolio.
Responsible for all phases of sales process from referral through implementation.
Call on prospective business clients to develop new treasury management sales opportunities through a consultative sales approach.
Analyze clients' current payments structure and pricing, and develop customized solutions to meet the clients' needs. Prepare and present sales presentations and proposals (for both internal and external audiences), illustrating customized solutions, industry trends, as well as features and benefits of the recommended product offerings.
Act as a partner with Relationship Managers to market Commercial Payments services to clients and prospects. Provide consultative training to ensure an understanding of the Bank's product offerings, and communicate product changes and enhancements.
Provide input to management regarding client and prospect pricing structure. Work with management on a proposal for Relationship Managers.
Assist Regional Sales Manager in executing sales strategies and in meeting or exceeding departmental goals.
Participate in the development of strategic business plans and sales campaigns for target clients and prospects.
Scope of Responsibilities:
This position reports to the Treasury Management Regional Sales Manager and is responsible for participating in the development, expansion, and maintenance of the bank's treasury management business.
Works closely with Relationship and line of business managers, as well as clients at the Executive level.
Considered a subject matter expert of Treasury Management product benefits and services and is a line of business expert for business units supported.
Education and Experience Required:
Bachelor's degree , Minimum of 3 years Commercial Payments sales experience or comparable banking experience
OR in lieu of a degree, 4 years relevant work experience
Education and Experience Preferred:
CTP preferred
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $71,600.00 - $119,300.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationWilliamsville, New York, United States of America
$71.6k-119.3k yearly Auto-Apply 5d ago
Sr IT Manager- Real Estate Capital
Keybank 4.4
Keybank job in Buffalo, NY
Utilizes technical experience, business acumen, delivery, and leadership skills to lead a team in designing, developing, implementing, and maintaining a set of interrelated technology applications meeting the technology and operational objectives of a line of business or function, with a specialized focus on Real Estate Capital (REC) Originations.
Key Responsibilities
Own, oversee, and drive delivery and support of assigned application portfolio, their environments, and platforms, with a particular emphasis on supporting REC Originations processes, including loan origination, underwriting, pipeline management, and deal closing.
Collaborate closely with Business Technology Managers, Enterprise Architects, Business Analysts, Project Managers, production support teams, Quality Assurance teams, and infrastructure teams to deliver REC Originations projects that meet enterprise, risk, and compliance standards.
Partner with REC Originations business leaders to understand evolving market trends, regulatory requirements, and client needs, translating these into technology solutions that drive business growth and operational efficiency.
Work with 3rd party vendors to ensure contracted products and services relevant to REC Originations are delivered on time and meet quality standards.
Oversee production support activities and small projects, including enhancements to REC Originations platforms and tools.
Ensure successful implementation of all portfolio application changes into production and appropriate transition to support team, with a focus on minimizing disruption to REC Originations operations.
Assist with critical production issues within the REC application space as needed, ensuring rapid resolution to support business continuity.
Lead the implementation of one or more technology programs, some of which may span several years and may include obtaining senior-level (and sometimes executive level) sponsorship and steering committee approval.
Qualifications
Bachelor's Degree with at least 5 years of experience in leading and managing teams, preferably within financial services or real estate capital markets.
Experience with REC Originations platforms, loan origination systems, or related technologies is highly desirable.
Comfortable with agile software development methodologies and tools; Scrum Master certification a plus.
Excellent written and verbal communication skills, with the ability to communicate complex REC Originations concepts to technical and non-technical stakeholders.
Job Skills
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, especially in the context of REC Originations.
Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control REC Originations projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Experience preparing and justifying business cases and value propositions for REC Originations initiatives; ability to justify business expenditures by identifying cost, benefits, ROI, opportunities, and risks.
Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for REC Originations.
Ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team, especially in cross-functional REC Originations projects.
#LI-BS2
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 02/28/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Remote
$116k-216k yearly Auto-Apply 9d ago
Business Banking Credit Risk Analyst Expert - 2nd Line
M&T Bank 4.7
Buffalo, NY job
Perform advanced credit risk data analysis on the small business portfolio to identify areas of risk; evaluate the risk of proposed product, process, policy, and model changes; and provide ongoing monitoring of credit metrics. Provide oversight of the quarterly ACL process and capital adequacy planning. Ensure compliance with internal governance processes and external regulatory requirements; provide expertise and guidance to first-line partners. Provide oversight and expertise in the model creation, testing and validation. Develop and integrate model strategy to support business initiatives and regulatory compliance.
Primary Responsibilities:
* Lead Quantitative Analysts in establishing, monitoring, evaluating and interpreting data with a risk management focus with an understanding of business strategy.
* Mentor and may supervise the work of junior team members and assist in the development of their analytical acumen, loss forecasting, and presentation skills.
* Employ working knowledge of Credit Risk databases to provide data and analytical support to Senior Management.
* Perform data manipulation and analysis using SQL, SAS and Microsoft Excel and present results and recommendations to Credit Risk Management.
* Track portfolio performance and risk strategy results. Incorporate observations and data to evaluate adherence to risk appetite.
* Provide guidance and direction to lower level analysts regarding all aspects of data analysis and the construction of predictive statistical models.
* Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
* Promote an environment that supports belonging and reflects the M&T Bank brand.
* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
* Complete other related duties as assigned.
Education and Experience Required:
Bachelor's degree,
OR in lieu of degree,
A combined minimum of 11 years higher education and/or work experience to include a minimum of 7 years relevant experience.
* OR-
Master's degree in Mathematics, Statistics, Quantitative Analysis or another technical discipline, with minimum of 5 years relevant experience or in lieu of degree, a combined minimum of 11 years higher education and/or work experience to include a minimum of 5 years relevant experience.
Minimum of 7 years relevant experience
Banking or Financial Services experience
Experience with SAS, SAS Enterprise Miner and other Statistical Software Packages.
Advanced Knowledge of SQL and Microsoft Office.
Ability to utilize analytics in a collaborative manner across business functions and product lines to derive optimum solutions.
Demonstrated ability to communicate complex concepts.
Demonstrated ability to manipulate and analyze data across large databases.
Education and Experience Preferred:
Credit Analysis experience.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $123,600.00 - $206,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Buffalo, New York, United States of America
$123.6k-206k yearly Auto-Apply 17d ago
Lead Specialist: Tax Reporting and Unclaimed Funds
Keybank 4.4
Keybank job in Amherst, NY
Hours: Monday-Friday from 8:00am-5:00pm
The Tax Reporting/Unclaimed Funds Operations team is responsible for enterprise-wide Tax Reporting and Unclaimed Funds governance and related operational processes.
Essential Job Functions:
Construct appropriate and professional communications as necessary. Research/respond to email requests and phone inquiries from clients, branches and other internal departments
Assist with Quest and Sub product changes-client inquiries
Assist with IRA/Health Savings Account transaction discrepancy report review/resolution
Assist Retirement Reporting System daily balancing
Contribute ideas for process and service improvement opportunities; champion and support improvement initiatives
Independently perform diverse functional tasks with minimal supervision and a high level of adaptability
Active participant on project teams; complete smaller scope projects independently
Assist in creating/updating current procedures as changes occur in the process
Meet performance objectives for accuracy and timeliness in completing actions
Successfully prioritize workload of various types of activities with completion date requirements.
Minimum Requirements:
High School Diploma/equivalent required
Minimum 1 year in an operations role with demonstrated compliance and regulations experience required
Proven experience and knowledgeable of deposit products including IRA and Health Savings Accounts (HSA) preferred
Excellent oral, written, and interpersonal skills - Listen to others, speaks effectively, uses diplomacy and tact, can quickly find common ground, and solve problems
Demonstrate attention to detail, organizational skills while managing multiple tasks
Digital literacy in Office365, including Word and Excel
Proven ability to use various computer-based systems, balancing experience, and understanding of compliance risks
Ability to learn detailed processes quickly and function independently with limited supervision
Proven ability and commitment to high performance by modeling KeyCorp Values and demonstrating the Key Difference Standards in every internal and external interaction
Knowledgeable in deposit products and regulations
Strong research skills and proven problem resolution skills
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $18.75 - $24.52 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 02/07/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Hybrid
Summer Interns complete a 10 week internship centered around professional development, career growth and building the necessary skills to succeed. Summer Interns participate in projects and department initiatives that accelerate career growth and play an important role in building the future of the Bank. As an Intern, you will gain exposure to other departments through guest speakers and industry leaders and a built-in network with peers as well as priority consideration for full time opportunities throughout the Bank.
**Department Description:**
Supports the detection, analysis, and reporting of real-world threats to the Bank's personnel, facilities, events, and operations. Assists in intelligence collection, open-source monitoring, and foundational threat assessments. Works closely with corporate security partners to identify emerging risks and develop early warning intelligence to reduce risk to the organization.
**Primary Responsibilities:**
+ Complete duties and responsibilities of an entry-level professional nature specific to assigned area of the Bank.
+ Ensure activities adhere to established internal policies and external regulations as applicable.
+ Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
+ Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
+ Promote an environment that supports belonging and reflects the M&T Bank brand.
+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
+ Complete other related duties as assigned.
**Scope of Responsibilities:**
The jobholder works under immediate supervision.
**Supervisory/Managerial Responsibilities:**
Not Applicable
**Education and Experience Required:**
+ Currently pursuing a Bachelor's or Master's degree
+ Minimum Cumulative GPA of 3.0
+ Work Visa Sponsorship not offered for this role
**Education and Experience Preferred:**
+ Strong written and verbal communication skills
+ Demonstrated computer skills
+ Proven analytical skills
+ Proven critical thinking skills
+ Strong organizational skills
+ Detail-oriented
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.00 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.
**Location**
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
$18-28 hourly 16d ago
Branch Operations Lead - North Amherst - Amherst, NY
Jpmorgan Chase 4.8
Amherst, NY job
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
**Job responsibilities**
+ Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
+ Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
+ Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
+ Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
+ Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
+ Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
+ Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
**Required qualifications, capabilities, and skills**
+ You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
+ You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
+ You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
+ You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
+ You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
+ You have 1+ years of retail banking experience.
+ You have a high school degree, GED, or foreign equivalent.
+ You have the ability to work branch hours including weekends and evenings.
**Preferred qualifications, capabilities, and skills**
+ You have 6+ months of Associate Banker (Teller) experience.
+ You have a college degree or military equivalent.
**Training and Travel Requirement**
+ You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
+ You'll need to be able to travel as required for in-person training and meetings.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
**Base Pay/Salary**
Amherst,NY $22.98 - $28.37 / hour
$23-28.4 hourly 44d ago
Senior Merchant Business Advisor
Keybank 4.4
Keybank job in Buffalo, NY
The Sr Merchant Business Banking Sales Advisor serves as integral member of the Key Merchant Services Core Business Banking sales teams in assigned districts. With a focus on growing client relationships with payment and card processing needs, the Business Advisor assists as part of the Core Business Banking client's trusted advisor team for solutions in order to develop, manage and retain profitable client relationships for clients with basic to moderately complex merchant needs. Provides recommendations and solutions to help ensure the team achieves their goals. Will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities.
Responsibilities
Acquires new merchant services relationships through prospecting external sources within the Core Business Banker's assigned territory, as well as through referrals from client focused teams including but not limited to Retail banking, Business Banking, Private Banking and Treasury
Consults with prospective businesses in identifying the proper payment solution to meet the business needs; presents and sells merchant payment processing including credit card, check processing, gift cards, ACH and the corresponding hardware and software products
Identifies merchant's other banking needs and works with available KeyBank resources to deliver solutions that meets those needs
Prospects within an assigned region to supplement bank referrals
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
Bachelor's Degree or equivalent in training and experience required.
Experience Qualifications
A minimum of 3 years of experience in Payments related experience in a banking environment required.
A minimum of 3 years of experience with success in a client focused environment with aggressive growth and service goals required.
Tactical Skills
Strong financial acumen including the ability to read and understand financial statements
Exceptional negotiating and closing skills
Personal Skills
Persuasion: Describes the importance of listening to communicate for impact and selects most appropriate communication approach depending on message and audience
Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
Practical Skills
Storytelling: Describes storytelling techniques, concepts, and potential benefits
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $56,000.00 - $85,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 01/24/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Hybrid
$56k-85k yearly Auto-Apply 9d ago
Teller
Keybank National Association 4.4
Keybank National Association job in Lockport, NY
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Essential Functions
* Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
* Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting.
* Proactively work to identify and resolve client servicing issues, escalating as needed.
* Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.
* Assist clients in achieving their financial goals and objectives through the use of financial wellness tools.
* Attend and participate in in-person morning huddles and end of day debriefs.
* Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
* Review and maintain knowledge of product guides, fees, and policies to stay current on offerings.
* Work on Saturdays as directed by management.
* Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
* Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education
* High School Diploma , GED, or equivalent business experience (required)
Work Experience
* Experience in a client service role (required)
* Experienced in cash handling (required)
* General understanding of PC with Windows based applications and calculator (required)
Licenses and Certifications
* Notary License (preferred)
Skills
* Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.
* Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking).
* Strong work ethic and high level of integrity.
* Excellent time management skills.
* This skill involves managing and maintaining client accounts, ensuring accuracy and security. As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly.
* Educating clients on managing their finances effectively and promoting financial health. As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services.
* Ability to accurately and securely process of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift
* Ensuring accuracy in transactions and maintaining organized records
* Ability to identify and resolve client servicing issues efficiently
* Understanding and following banking regulations and security procedures
* Skills in identifying financial needs and promoting relevant banking products and services
* Awareness of techniques to detect and prevent fraudulent activities
* Collaborating effectively with teammates to ensure smooth operations
Core Competencies
* All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.
Physical Demands
* Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
* Ability to occasionally operate a motor vehicle with a valid driver's license.
COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $18.00 - $23.08 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 04/03/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.