Keyboard specialist jobs near me - 208 jobs

We're seeking a skilled, detail-oriented Typist to join our team. As a Typist, you'll be responsible for typing up various company documents, whether that's meeting minutes, transcriptions of audio recordings, or copies of written media. You'll also be responsible for ensuring documents are free of typos and grammatical errors. Typist Responsibilities Transfer data from paper formats into digital files or database systems Transcribe documents from dictated tapes Take notes at meetings with managers and others to create detailed texts Edit completed work for grammar, spelling, and punctuation Gather and organize typing material Create spreadsheets and presentations, combining various data from existing files Maintain physical and digital filing systems Scan and print files, as needed Keep information confidential in accordance with security policies Typist Requirements High school diploma or GED Prior experience as a typist or data entry clerk Exceptional written and verbal communication skills 50-80 words per minute typing speed Proficiency in office software, such as Microsoft Office or Google Docs Strong time management and organizational skills An eye for detail Excellent understanding of the English language Benefits Earn Part-time income from the comfort of your home Learn new skills, get access to in-demand work-from-home jobs No dress code, work in your pj's or work in a suit - you choose Able to take direction and prioritize tasks from multiple Team Members. Training and Development Work From Home and/or flexible hours Bonuses / Awards / Gifts

Clinical Training Specialist Location: Remote Job Title: Clinical Training Specialist Department: Sales Reports to: Director of Training Pay Range: $105,000.00 to $115,000.00 Full-Time, Monday- Friday, 40 hours/week About Elucent Medical: Elucent Medical is a medical device company focused on developing surgical navigation technologies, particularly for cancer surgery, to improve patient outcomes through precision and efficacy. The company's solutions are designed to transform traditional surgical instruments into "smart" tools, enhancing surgical precision and patient outcomes. Job Summary: The Clinical Training Specialist is responsible for developing, implementing, and maintaining world-class clinical education tools for a variety of audiences. This role leads onsite training for Operating Room and Radiology staff, as well as physicians, on the use of all Elucent products. The position supports customer installations and clinical cases in partnership with Sales, Marketing, and Leadership. It also collaborates with department management to assess and address internal training needs and oversees both online and in-person training programs for employees and clinicians. Supervisory Responsibilities: None. Job Responsibilities: Design and implement training and educational projects for internal employees (predominantly internal). Design and implement training and educational events for physicians and clinicians. Evaluate clinical adoption working in support of Sales / Marketing to constantly improve Elucent's training program. Understand and maintain an active and ongoing commitment to compliance with all company policies and applicable federal, state and local laws, including but not limited to HIPPA, Sunshine Act and the Elucent Guidelines on interaction with US Healthcare Professionals. Conduct annual and New Hire field rides with the Commercial team Deliver training at all levels of New Hire Training Deliver ongoing training to corporate office employees including customer support, field service, and QA/RA Support customers and procedures as needed Serve as a Clinical resource for the entire Elucent team Support all new software, system, and device updates Participate in Quality/Regulatory meetings and projects as needed Support Limited Market Release launches Qualifications Education and Experience: 1-3 Years experience supporting industry education and product usage training or equivalent experience in a clinical/sales role Bachelor's degree or equivalent experience Previous Breast and/or Lung experience preferred Previous experience building program content strongly preferred Required Skills/Abilities: Strong proven medical device education program design and delivery with documented growth and achievements. Demonstrated evidence of success in previous training role(s); indicating a high level of demonstrated evidence of product and clinical training. Experience in the Oncology market preferred. Experience in market development and product launch preferred. High level of situational awareness Understanding of Adult Learning Principles Comfortable presenting in front of large groups. Physical Requirements / Work Conditions: Must be willing to travel up to 70% of the time. Capable of lifting 50 pounds Ability to stand for 3-4 hours at a time. Elucent Medical Benefits, Culture and Work Environment At Elucent Medical, we prioritize our employees' well-being by providing comprehensive benefits including comprehensive health insurance, a generous retirement savings plan with company matching, flexible work arrangements, generous paid time off, and ongoing professional development opportunities, ensuring a fulfilling and balanced work life. Fulltime Employees are provided: 401(k) 401(k) matching (4%) Dental insurance Health insurance Vision insurance Paid Holidays Paid Vacation Days Paid Sick Days Short Term Disability Long Term Disability Life Insurance Pet Insurance Employee Assistance Programs Affirmative Action / EEO Statement Elucent Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Clinical Training Specialist - Level II Bethesda, MD-On Site Only Salary: $105,000 annually Benefits: medical, dental and vision, life LTD, STD and 401k with company match Role Designation: Health IT Senior Clinical Systems Trainer - Level II IT Security Designation: None Investigation Required: Tier 1 (T) IA Technical/Management Designation: Not Required Experience in this Discipline: Four (4) years of progressive experience demonstrating the required proficiency. Experience working with distance learning tools and presenting in a remote-work environment Functional Responsibility: Develops teaching outlines and determines instructional methods, using knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, or workshops. Prepares, organizes and heads training sessions covering standard training, specialized training or counseling in designated areas. Prepares training plans and curriculum. Develops computer-based training with tools such as Adobe Captivate. Minimum Education: Bachelor's degree and/or equivalency. Responsibilities include but are not Limited to: Assesses, designs, and conceptualizes health information technology training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies. Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement. Develops and revises health information technology training courses. Prepares training catalogs and course materials. Trains personnel by conducting formal classroom courses, workshops, and seminars. Application of common Health IT industry practices when supporting Clinical/Healthcare environments. Utilizes understanding of Health IT process and systems to produce Health IT training related deliverables.

Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results. Trilogy Federal is looking for a Training Specialist with knowledge and experience in development, preparation, delivery, execution, and evaluation of training initiatives required to support the successful deployment of an ERP solution for a large federal agency. This role comes with a focus on supporting user community with transition to new technology solution. We are looking to staff this position in December 2025. Primary Responsibilities: Attend and participate in meetings with client stakeholders. Create development of training materials to include: instructor led training course-ware, E-Learning course-ware, job aids, and supplemental materials for end user and help desk support. Conduct Virtual Instructor Led Training Sessions. Contribute to the creation, review and maintenance of training deliverables to include: Training Plans, Training Curriculum, Training Summary Plan, Plan of Instruction, and Training Evaluation Strategy. Implement consistent look and feel for all training materials. Evaluate needs of the user community and plan training programs accordingly. Manage the preparation and delivery of classroom training activities specific to deployment site requirements. Support cross-functional activities with the Organizational Change Management, Communications, Functional, and Deployment teams and build solid relationships with those teams. Minimum Requirements: Bachelor's Degree 8+ years designing and developing course curriculum and training materials Experience developing instructor led training course-ware 3+ years executing virtual classroom training 2+ years creating eLearning/CBT content 2+ years assessing learning effectiveness Excellent communication skills; written and verbal Strong command of MS Office tools Team building, organization, and leadership skills The ability to obtain a public trust Preferred Qualifications: Experience with Department of Veterans Affairs and/or Veterans Health Administration is a plus. Benefits (including but not limited to): Health, dental, and vision plans Optional FSA Paid parental leave Safe Harbor 401(k) with employer contributions 100% vested from day 1 Paid time off and 11 paid holidays No cost group term life/AD&D plan, and optional supplemental coverage Pet insurance Monthly phone and internet stipend Tuition and training reimbursement $105,000 - $120,000 a year This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance. Regarding remote positions, Trilogy Federal is able to offer virtual employment in the following states: Colorado, Connecticut, D.C., Florida, Georgia, Illinois, Maryland, New York, South Carolina, Texas, and Virginia. Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Our Company SpringHealth Behavioral Health and Integrated Care is to provide support for the caregiver training/education. NO- Caseload Oversight NO- RBT Superivision NO- Treatment plan writing NO- Scheduling headaches NO- Administrative Mazes. Qualifications: Must be a Board Certified Behavior Analyst (BCBA). Must have Strong communication and virtual presentation skills. Responsibilities Conduct comprehensive assessments of children with Autism Spectrum Disorder (ASD) to evaluate behavior, skills, and needs. Develop individualized Behavior Intervention Plans (BIPs) based on assessment results and collaborate with multidisciplinary teams to refine diagnostic and therapeutic approaches. Design and implement evidence-based Applied Behavior Analysis (ABA) interventions tailored to each client's unique needs and goals. Continuously monitor and adjust treatment plans to reflect progress and address emerging needs. Apply ABA techniques to improve social, communication, academic, and daily living skills. Implement strategies to reduce maladaptive behaviors and promote positive behavior changes. Collect and analyze data on behavior and progress to evaluate the effectiveness of interventions and make data-driven decisions. Maintain detailed records and prepare reports to track patient progress and communicate with stakeholders. Educate and support parents and caregivers in understanding ASD and implementing behavioral strategies at home. Provide guidance on managing challenging behaviors and enhancing communication and social skills. Work closely with other professionals, including speech therapists, occupational therapists, and educators, to ensure a cohesive approach to treatment. Participate in interdisciplinary team meetings and share insights to optimize care plans and outcomes. Supervise and mentor Registered Behavior Technicians (RBTs) and other direct support staff, providing training and feedback to ensure high-quality service delivery. Conduct regular performance reviews and offer professional development opportunities for team members. Engage with community resources and support networks to enhance the client's social and environmental integration. Ensure that all interventions and practices adhere to ethical guidelines, professional standards, and regulatory requirements. Stay current with developments in the field of behavior analysis and autism treatment, integrating new research and best practices into clinical work. Address and manage crisis situations effectively, utilizing de-escalation techniques and ensuring the safety of the client and others. Complete and finalize daily clinical documentation within SpringHealth's EHR. Assist in developing procedures for training materials for staff with the purpose of enhancing programs for clients and ensuring that program operations are in compliance with established guidelines. Continued education on behaviorally based interventions & techniques to stay competitive in the field. Complete monthly & quarterly notes outlining the client's progression through goals. Qualifications Must be a Board Certified Behavior Analyst (BCBA) in good standing with the BACB. Review and interpret highly technical information; write technical materials; and/or speak persuasively to implement desired actions; and analyze situations to define core issues and draw conclusions. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include age-appropriate activities/behaviors; understanding of CPT codes/payor rules/regulations/policies; language grammar/punctuation/spelling/vocabulary; and research-based accepted treatment modalities and assessment. Must have reliable transportation. Ability to perform physical tasks, including standing for extended periods, infrequent lifting to 50 pounds, frequent pushing, pulling, reaching, turning, twisting, bending, stooping, and squatting, walking, and climbing. About our Line of Business SpringHealth Behavioral Health and Integrated Care, an affiliate of BrightSpring Health Services, offers a holistic approach and integrated care for people with cognitive, developmental, or intellectual disabilities who often need additional resources. The behavior analysts, therapists, social workers, counselors, and psychologists at SpringHealth combine their expertise to deliver high-quality behavioral services for clients to live more positive, active, and social lives. For more information, please visit ******************************* Follow us on Facebook and LinkedIn. Salary Range USD $35.00 - $45.00 / Hour

Job DescriptionDescription: This is a short-term role with a projected end date of April 30, 2026. There may be potential for extension depending on organizational needs. The Training Specialist will collaborate with the Training Team, along with the Testing and Training Program Director, to develop top-notch multicultural course content and training curriculum. Their focus is to teach training recipients how to train others, using a "train-the-trainer" approach. The Training Specialist will assess training needs, create customized training plans, and employ various training methods to improve employees' skills and performance. They will also monitor the effectiveness of the training program and stay updated on the latest trends in the field. Essential Functions Develop training courses and report on progress, issues, and areas for improvement Supports staff assisting with training delivery and training content development, including in-person and virtual coordination Maintains strong working relationships with clients and internal/external stakeholders through clear communication and collaboration Contributes to the coordination and integration of training efforts Communicates and explains new directives, policies, or procedures to key stakeholders Projects a positive image of the organization to employees, customers, industry, and community Collaborates effectively with California Connect team members and business partners to identify knowledge gaps and develop training content that addresses needs and expectations Utilizes brand-aligned principles and communication techniques to develop effective curricula and course content that best fits the needs of the learner Stays current and relevant in education technology, adult learning, and education best practices Serves as a point of contact for internal and external partners, contributing to curriculum content Provide reports to leadership on training activities, statistics, and quality assurance data. Works with information technology and automation tools, including Microsoft Office, SharePoint, Zoom, Slack and various LMS platforms Other duties as assigned Requirements: Knowledge, Skills, and Abilities To perform the essential functions of this position successfully, an individual should demonstrate the following competencies: Proficient in operations management and training practices and principles Ability to build and maintain working relationships with different cross-functional teams Excellent communication skills, an ability to be concise, and strong instincts on how to communicate most effectively with various stakeholders Easily adaptable to a rapidly changing, fast-paced environment and highly responsive to client and consumer issues, concerns and demands Demonstrated effective problem-solving skills Proven ability to manage multiple priorities from inception to completion Working knowledge of Microsoft Office products (Outlook, Excel, PowerPoint, Word, etc.) Ability to perform on a remote-working team Qualifications A minimum of three (3) years of experience within the past ten (10) years, leading and managing the development of self-administered computer-based training. A minimum of one (1) year of experience developing training courseware that teaches training recipients how to train others (i.e. a “train-the-trainer” model). Ability to communicate effectively using American Sign Language (preferred)

About Us Founded in 1936, Niterra North America, Inc. (Formerly NGK Spark Plugs, Inc.), is the world leader in technology, innovation, and world-class quality in designing spark plugs and oxygen sensors. Today, that tradition continues as we transform our organization's business portfolio, expanding our core ceramic technologies, exploring capabilities beyond traditional areas, and challenging ourselves to develop solutions and services that use technologies to resolve social issues while contributing to a sustainable society. About The Role We're seeking an experienced Technical Training Instructor to join our dynamic Automotive training team. The ideal candidate will be a driven individual with strong technical/diagnostic automotive experience, including leading technical training in the automotive industry. ASE Certification A6, A8, and L1 (or ability to get L1 within first year) strongly preferred. As a subject matter expert, you will lead technical training sessions with our customers and clients. Your ability to collaborate effectively with team members and stakeholders, while maintaining a growth mindset, will be essential to our success. Key Responsibilities * Support Niterra's product & technical training programs * Increase Niterra brand visibility by conducting training and visiting shops for feedback * Attend industry events to support Niterra brands * Develop content for technical articles and videos, and in-house technical case studies * Maintain training documentation & update content as directed by the Manager of Training. Required Qualifications * Associate degree in Automotive Technology or Engineering (or equivalent experience) * 5+ years of technical/diagnostic automotive experience & leading technical training in the automotive industry * Expertise in electrical, programming, engine management drivability, and EV * ASE Certification A6, A8, and L1 (or ability to get L1 within first year). ASE Master Tech with L1 preferred. * Excellent presentation, training, interpersonal, written, and verbal communication skills * Proficient in oscilloscope and scan tool data analysis * Ability to work independently and as part of a team * Ability to travel up to 60%; valid passport, driver's license, and acceptable driving record. Physical Requirements: * Ability to see and hear (correctable) * Ability to lift up to 50 pounds * Ability to stand, bend and walk for long periods of time * Ability to travel with public transportation * Potential Hazards: * Normal office hazards What We Offer * Comprehensive Health Benefits: Medical, dental, vision, and life insurance * Financial Security: Short-term and long-term disability coverage * Retirement Savings: 401(k) plan with a generous company match of up to 6% * Time Off: Generous paid time off, including vacation, sick leave, and holidays * Work-Life Balance: Paid maternity and paternity leave * And much more!

About Us Founded in 1936, Niterra North America, Inc. (Formerly NGK Spark Plugs, Inc.), is the world leader in technology, innovation, and world-class quality in designing spark plugs and oxygen sensors. Today, that tradition continues as we transform our organization's business portfolio, expanding our core ceramic technologies, exploring capabilities beyond traditional areas, and challenging ourselves to develop solutions and services that use technologies to resolve social issues while contributing to a sustainable society. About The Role We're seeking an experienced Technical Training Instructor to join our dynamic Automotive training team. The ideal candidate will be a driven individual with strong technical/diagnostic automotive experience, including leading technical training in the automotive industry. ASE Certification A6, A8, and L1 (or ability to get L1 within first year) strongly preferred. As a subject matter expert, you will lead technical training sessions with our customers and clients. Your ability to collaborate effectively with team members and stakeholders, while maintaining a growth mindset, will be essential to our success. Key Responsibilities Support Niterra's product & technical training programs Increase Niterra brand visibility by conducting training and visiting shops for feedback Attend industry events to support Niterra brands Develop content for technical articles and videos, and in-house technical case studies Maintain training documentation & update content as directed by the Manager of Training. Required Qualifications Associate degree in Automotive Technology or Engineering (or equivalent experience) 5+ years of technical/diagnostic automotive experience & leading technical training in the automotive industry Expertise in electrical, programming, engine management drivability, and EV ASE Certification A6, A8, and L1 (or ability to get L1 within first year). ASE Master Tech with L1 preferred. Excellent presentation, training, interpersonal, written, and verbal communication skills Proficient in oscilloscope and scan tool data analysis Ability to work independently and as part of a team Ability to travel up to 60%; valid passport, driver's license, and acceptable driving record. Physical Requirements: Ability to see and hear (correctable) Ability to lift up to 50 pounds Ability to stand, bend and walk for long periods of time Ability to travel with public transportation Potential Hazards: Normal office hazards What We Offer Comprehensive Health Benefits: Medical, dental, vision, and life insurance Financial Security: Short-term and long-term disability coverage Retirement Savings: 401(k) plan with a generous company match of up to 6% Time Off: Generous paid time off, including vacation, sick leave, and holidays Work-Life Balance: Paid maternity and paternity leave And much more!

MSHA (Mine Safety and Health Administration) Technical Training Specialist Please ensure you have at least three years of mining experience and be able to travel up to 50% of the time before applying for this role. The MSHA (Mine Safety and Health Administration) Technical Training Specialist teaches and supports internal employee's mandatory health and safety training for the mining industry. JOB DUTIES Delivers technical instruction for employees that work within the mines, surface, underground as well as customers. Shadows Motion instructors and learns how to facilitate existing curriculum. Teaches technical classes at MI and customer locations. Maintains class instructional materials in line with MSHA standards and regulations. Recommends course improvements. Develops new course curriculum. Works with customers to determine training needs. Maintains and assembles hands-on training equipment as needed. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a bachelor's degree with a technical concentration and 3+ or more years of mining experience. KNOWLEDGE, SKILLS, ABILITIES Must be able to supply 3 years of the 5000-23 documentation. Extensive knowledge in the mining field Ability to educate self on new technology and practices. PHYSICAL DEMANDS: Ability to stand for long periods of time Ability to lift fifty (50) pounds. Ability to go underground when necessary. LICENSES & CERTIFICATIONS: None required. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for the delivery of training courses, job aids, and reference manuals to meet the developmental objectives of targeted audiences. Expected to deliver training and troubleshooting for systems and processes in areas of fabrication, rebar operations, shipping, and transportation management. Major Tasks, Responsibilities and Key Accountabilities Delivers operational training materials and facilitates all individual and group training sessions. Researches training curriculum to support current training platforms designed to support program goals and objectives. Conducts pre and post-training session analysis to determine the overall effectiveness of the session. Tracks, assess, evaluates, and measures the effectiveness of all training delivered. Monitors team feedback to ensure incorporation of feedback into training programs to maximize ROI. Nature and Scope Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data. Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process. May provide general guidance/direction to or train junior-level support or professional personnel. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Typically requires overnight travel up to 75% of the time. Education and Experience Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas. Preferred Qualifications Major airport access Willing to travel up to 75% of the time Minimal weekend travel required MS365 knowledge (Excel, Outlook, Word, Power Point) Multiple project tracking and reporting Previous experience with adult learning Learning and Development document creation involvement Distribution Operational knowledge including rentals, fabrication, warehouse, sales, transportation, safety, and purchasing. Strong presentation skills to facilitate training to groups and/or individuals Oracle system experience Advanced customer service skills This position may be remote, or hybrid based on location. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center. If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

Pay: $21.00 an hour The HEDIS Clerical role ensures healthcare quality by collecting and reviewing clinical data from medical records to support HEDIS (Healthcare Effectiveness Data and Information Set) reporting. This position requires precision, confidentiality, and the ability to work independently while contributing to a team environment. This role is an excellent opportunity for individuals with a background in healthcare and a passion for quality improvement to contribute to a dynamic and impactful team. Schedule and Shift: Monday to Friday: 8:30 AM - 5:30 PM Full-time Remote position The equipment will be provided Primary Job Responsibilities: Review assigned medical records to verify clinical data elements for HEDIS reporting. Identifies findings supported by documentation guidelines with a high level of accuracy. Maintains HIPAA standards and confidentiality of protected health information; reports critical incidents immediately. Prioritize and organize your work to meet agreed-upon deadlines. If needed, communicate identification of pursuit leads for additional medical records to other team members. Attend conference calls as necessary to provide information on clinical reviews and compliance. Completes HEDIS technical specification training and testing. Completes HEDIS software training and uses software correctly. Performs other duties as assigned Fax Medical record request Qualifications: Minimum 2 years of HEDIS experience and knowledge Solid knowledge of managed care requirements related to clinical quality Strong medical record review and abstraction prefer Research and detail-oriented, excellent proofreading skills Excellent time management and prioritization skills Strong communication skills Strong proficiency with Microsoft Office applications, including Word, Excel, Adobe and PowerPoint Critical thinking skills Results-driven independent worker and self-starter Bilingual a plus Experience in Data Entry

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual's global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company's solution at ************************* Position Summary/Objective The Tax Training Specialist will be responsible for developing comprehensive training materials and delivering high-quality training programs to customers on OneSource Virtual's tax compliance platform. This role requires a skilled professional with expertise in instructional design, adult learning principles, and payroll tax knowledge to create engaging, effective training content and experiences. The specialist will work closely with the Tax Compliance team, Product Development, and Customer Success teams to ensure training materials accurately reflect platform capabilities and customer needs while maintaining the highest standards of educational excellence. Essential Functions/Duties/Responsibilities Design and develop comprehensive training materials including user guides, training manuals, interactive tutorials, video content, and assessment tools for the tax compliance platform. Create multi-modal learning experiences incorporating visual, auditory, and hands-on learning approaches to accommodate diverse learning styles and preferences. Deliver engaging training sessions to customers through various formats including webinars, in-person workshops, virtual classroom sessions, and one-on-one training consultations. Collaborate with Tax Compliance Analysts to ensure training content accurately reflects current regulations, platform functionality, and compliance best practices. Utilize AI tools and platforms to enhance training material development, create personalized learning paths, and automate content updates based on regulatory changes. Assess learning effectiveness through evaluation methods, feedback collection, and performance metrics to continuously improve training programs and materials. Maintain current knowledge of tax compliance regulations, platform updates, and industry best practices to ensure training content remains accurate and relevant. Develop specialized training modules for different customer segments, including new implementations, advanced users, and specific industry verticals. Create and maintain a comprehensive training curriculum that progresses from basic platform orientation to advanced compliance management techniques. Partner with Customer Success teams to identify training needs, address customer challenges, and ensure training programs support customer satisfaction and platform adoption. Manage training schedules, coordinate customer participation, and track completion rates and certification achievements. Develop certification programs and competency assessments to validate customer proficiency and create clear achievement pathways. Create troubleshooting guides and FAQ resources to support customer self-service and reduce support ticket volume. Analyze training metrics and customer feedback to identify improvement opportunities and optimize training delivery methods and content effectiveness. Support product development teams by providing customer training perspectives on new features, user experience improvements, and platform enhancements. Competencies Expert instructional design and curriculum development skills with deep understanding of adult learning principles, engagement techniques, and assessment methodologies. Excellent presentation and facilitation abilities with confidence delivering training to diverse audiences ranging from technical users to business executives. Strong technical writing and documentation skills with ability to translate complex tax concepts and platform functionality into clear, actionable training materials. Proficiency with training development software including authoring tools, learning management systems, video production platforms, and e-learning technologies. Knowledge of payroll tax principles and compliance requirements sufficient to understand platform functionality and create accurate training content. AI tool proficiency for content creation, personalization, and training optimization including Large Language Models and specialized educational technologies. Strong project management skills with ability to manage multiple training projects simultaneously while maintaining quality and meeting deadlines. Customer-focused mindset with ability to understand diverse learning needs and adapt training approaches accordingly. Analytical skills to evaluate training effectiveness, interpret feedback data, and implement continuous improvements. Collaborative approach with ability to work effectively with cross-functional teams including compliance, product, and customer success professionals. Supervisory Responsibility This role does not have direct supervisory responsibilities but may coordinate with contractors, subject matter experts, and external training vendors as needed for content development and delivery. Qualifications and Experience Bachelor's degree in Education, Instructional Design, Communications, Business, or related field. 5+ years of experience in training development and delivery, preferably in software, technology, or financial services environments. 3+ years of instructional design experience with demonstrated ability to create engaging, effective training materials and curricula. Experience with adult learning principles, training evaluation methodologies, and competency-based education approaches. Proficiency with Microsoft Office Suite, especially PowerPoint, Word, and Excel for content development and data analysis. Experience with AI tools for content creation including Large Language Models (ChatGPT, Claude, Gemini) and AI-powered training platforms. Strong presentation skills with experience delivering training to professional audiences through various modalities including virtual and in-person formats. Expertise of payroll processes and tax compliance concepts sufficient to develop accurate training content. Preferred Skills Master's degree in Education, Instructional Design, or related field, or professional training certifications (CPTD, CPLP). Experience with learning management systems (LMS), e-learning authoring tools (Articulate, Captivate, Camtasia), and training platforms. Video production and editing skills for creating multimedia training content and interactive learning experiences. 3+ years of payroll or tax compliance experience providing deeper subject matter expertise for training content accuracy. Advanced AI integration experience including personalized learning path creation, automated content updates, and intelligent assessment systems. Experience with customer training programs in SaaS or enterprise software environments with understanding of user adoption challenges. Graphic design skills and familiarity with design software (Adobe Creative Suite, Canva) for creating visually appealing training materials. Project management certification or experience managing complex training initiatives across multiple customer segments. Experience with virtual reality (VR) or augmented reality (AR) training technologies for immersive learning experiences. Multi-language capabilities to support international customer base and create localized training content. Train-the-trainer experience with ability to develop internal capabilities and scale training delivery across the organization. #LI-REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.

Vacation Specialist | Remote | Training ProvidedCompany: Destination KnotLocation: Remote (U.S.) About Us: Destination Knot connects travelers with the world's best experiences-from Caribbean cruises to luxury resorts and beyond. As part of a host agency with 70+ years in the industry, we empower agents to succeed while delivering white-glove service to our clients. Job Description: We're hiring Vacation Specialist who want to work remotely, enjoy flexible hours, and help clients plan their dream vacations. You'll get access to premium tools, exclusive rates, and full training to help you thrive in this role.Responsibilities Book cruises, resorts, and travel packages for clients Recommend itineraries based on preferences, season, and deals Use supplier portals to lock in promotions and perks Handle changes, questions, or cancellations with professionalism Keep records organized and updated in real time Attend supplier webinars and live travel trainings Qualifications Must be 18+ and a U.S. resident Friendly, professional communicator Passion for travel and helping others Comfortable learning booking tools and supplier systems No experience necessary-training provided $25,000 - $65,000 a year Remote Work: Flexible schedule, full or part-time Perks: Travel incentives, discounts, and free trip opportunities Professional Support: Mentorship, tools, and certifications provided How to Apply: If you're ready to build a rewarding career from anywhere, apply now to join our team of travel pros.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking a Customer Experience Training Specialist who will be responsible for enhancing our team's customer service skills, service delivery, and ensuring consistent, high-quality experience for our clients. This role will design, develop, and deploy consistent customer service processes, procedures, and systems to equip employees with the knowledge and skills needed to enhance and exceed customer expectations across Life & Health and Business Insurance Lines. This role has an anticipated start date of January 2026. Your Impact: Designs, develops, and delivers comprehensive training programs for customer service staff, team leaders, and supervisors covering new clients, products, work processes, system enhancements (including Five9), and behavioral skills through in-person, virtual, and web-based sessions. Manages and maintains the Five9 contact center system, ensuring alignment with business needs through proper configuration, user account management, and permissions. Creates, updates, and maintains training documentation and resources that clearly outline service standards, systems tools, policies, and procedures to support consistent staff performance. Partners with department leadership to assess staff competencies, identify skill or knowledge gaps, and implement targeted training or coaching solutions. Conducts quality audit activities (e.g., reviewing calls, policies, and notes) to ensure accuracy, compliance, and a positive customer experience; recommends and implements corrective actions as needed. Collects and reports on training and quality metrics using call monitoring and shadowing data to measure program effectiveness, identify trends, and recommend ongoing improvements. Maintains up-to-date business knowledge across Life & Health and BIL units, insurance products, policy systems, and industry trends; collaborates with Corporate Learning & Development to continuously enhance training content and delivery. Successful Candidates Will Have: Bachelor's degree in business management and administration or a related field preferred Five or more years of customer service experience, including previous training and/or leadership experience. Prior experience in the insurance industry preferred. Experience in a contact center environment with a focus on Five9 administration preferred. Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization. Life & Health and Property & Casualty (P&C) insurance licenses are desired or the ability to obtain. One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem. For more information, please visit one80.com. Pay Range: $51,800 - $59,200 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: ********************** Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .

":"The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution. When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. ","job_category":"Customer Service","job_state":"OH","job_title":"Entry Level Customer Training Specialist - Traveling","date":"2026-01-03","zip":"43085","position_type":"Full-Time","salary_max":"52,000. 00","salary_min":"50,000. 00","requirements":"Bachelor's degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

About the role: Performs process related training to current and new associate level employees within the Distribution Center. This position will serve as their assigned area(s) Subject Matter Expert on SOPs needed to successfully perform Department functions in all matters related to Quality, Safety, and Security. This role will specifically support Operations through SOP training, on-the-job training, auditing, and employee orientation as required. Works directly with Operations Training Specialist to support the overall training strategy within the Distribution Center. What you'll do: Performs on-the-job functional training to new and existing employees on all Standard Operating Procedures within assigned department(s) (75%) Partners with local Logistics Center Quality & Continuous Improvement team members in order to support all aspects of Quality, Safety, and Security. Provides recommendations for improvement opportunities in these areas. (10%) Performs productivity related tasks in order to support Operational requirements (5%) Works with Operations Training Specialist, Industrial Engineers, Logisitcs Center Directors, Auditors and Quality Manager with reviewing new and pre-existing SOPs and processes (5%) Assists with evaluating the effectiveness of training programs delivered through various established measurement methods such as surveys and training skills attainment (5%) Other Duties & Responsibilities: Additional duties as assigned Meets attendance and punctuality standards What we're looking for: Able to execute instructions and to request clarification when needed. Able to use common office equipment. Possesses basic clerical and data entry skills. Able to perform basic mathematical calculations. Able to recognize and attend to important details with accuracy and efficiency. Able to communicate clearly and convey necessary information. Able to interact effectively with all levels of management. Possesses strong multi-cultural interpersonal skills. Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive. Possesses strong organizational and time management skills, driving tasks to completion. Able to adjust readily and adapt as needed. Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. Able to work independently with minimum supervision. Able to maintain confidentiality of sensitive information Ability to transport 60 Lbs. Able to build solid, effective working relationships with others. Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. Able to quickly learn new systems and technology. Able to use relevant computer system applications at an intermediate level. Experience: 3 to 5 Years of relevant work experience. Demonstrates ability to meet quality and production standards Education & Certifications: Associate Degree preferred. High School Graduate required. Working Conditions: Distribution center environment may include: exposure to extreme temperatures; high noise levels; high places; wet and/or humid conditions; and outside weather conditions Classroom environment. Occasional non-standard work hours or overtime as business requires. Professional, office environment. Key Skills At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. TD SYNNEX is an E-Verify company

About the role: Performs process related training to current and new associate level employees within the Distribution Center. This position will serve as their assigned area(s) Subject Matter Expert on SOPs needed to successfully perform Department functions in all matters related to Quality, Safety, and Security. This role will specifically support Operations through SOP training, on-the-job training, auditing, and employee orientation as required. Works directly with Operations Training Specialist to support the overall training strategy within the Distribution Center. What you'll do: * Performs on-the-job functional training to new and existing employees on all Standard Operating Procedures within assigned department(s) (75%) * Partners with local Logistics Center Quality & Continuous Improvement team members in order to support all aspects of Quality, Safety, and Security. Provides recommendations for improvement opportunities in these areas. (10%) * Performs productivity related tasks in order to support Operational requirements (5%) * Works with Operations Training Specialist, Industrial Engineers, Logisitcs Center Directors, Auditors and Quality Manager with reviewing new and pre-existing SOPs and processes (5%) * Assists with evaluating the effectiveness of training programs delivered through various established measurement methods such as surveys and training skills attainment (5%) Other Duties & Responsibilities: * Additional duties as assigned * Meets attendance and punctuality standards What we're looking for: * Able to execute instructions and to request clarification when needed. * Able to use common office equipment. * Possesses basic clerical and data entry skills. * Able to perform basic mathematical calculations. * Able to recognize and attend to important details with accuracy and efficiency. * Able to communicate clearly and convey necessary information. * Able to interact effectively with all levels of management. * Possesses strong multi-cultural interpersonal skills. * Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive. * Possesses strong organizational and time management skills, driving tasks to completion. * Able to adjust readily and adapt as needed. * Able to constructively work under stress and pressure when faced with high workloads and deadlines. * Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. * Able to work independently with minimum supervision. * Able to maintain confidentiality of sensitive information * Ability to transport 60 Lbs. * Able to build solid, effective working relationships with others. * Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. * Able to quickly learn new systems and technology. * Able to use relevant computer system applications at an intermediate level. Experience: * 3 to 5 Years of relevant work experience. * Demonstrates ability to meet quality and production standards Education & Certifications: * Associate Degree preferred. * High School Graduate required. Working Conditions: * Distribution center environment may include: exposure to extreme temperatures; high noise levels; high places; wet and/or humid conditions; and outside weather conditions * Classroom environment. * Occasional non-standard work hours or overtime as business requires. * Professional, office environment. Key Skills At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? * Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. * Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. * Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. * Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. * Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. * Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. TD SYNNEX is an E-Verify company

Compensation Type: HourlyCompensation: $18.81 The Academic Office Specialist provides general administrative, clerical, and project support for an academic department. This role utilizes basic or advanced office and research skills depending upon position assignment and skill level demands. The incumbent assumes responsibility for administrative, clerical, and support tasks specific to the academic department. This position supports the academic functions of all department programs, programmatic accreditation functions, faculty, and Chairperson. Office Support Provides administrative and clerical support to Chairperson, faculty, and staff. Maintains and sets up a filing system that is virtual and physical. Files, organizes, and cross-indexes files. Completes and processes forms, records, and other documents in accordance with established procedures. Assists the department in scheduling meetings, including invitations, parking passes, and room scheduling. Assists with special events by coordinating rooms and partnering with other departments to ensure successful set-up and execution of special events. Coordinates the digitization and maintenance of files and multimedia materials for use in the classroom. May be assigned to originate correspondence on behalf of Chairperson and maintain signature authority on delegated routine matters. Maintains confidential or sensitive records and information. Academic Support Works with faculty, Chairperson, and Curriculum Management to set up/modify course sections each semester. Works with faculty to obtain contract “load and reassigned time” forms each semester, submits to the Chairperson for review/approval, and enters approved information into the system of record. Register students, as requested by the Chairperson and Advisors. Works with the Office of the Executive Vice President - Administrative Operations (EVPAO) to ensure faculty/adjust load information is accurate every semester. Runs faculty workload reports for the Chairperson. May also review and provide feedback to the Chairperson regarding faculty workload reports. Works with Central Scheduling and EVPAO to ensure all classroom/lab room capacities and software information are accurate. Assists Chairperson with departmental accreditation activities. Provides direct support to department Lead Instructors and Program Coordinators, as needed. Assists with the department's work study students to ensure projects are completed. Works with faculty and the Print Shop to ensure all marketing materials are current and an adequate supply is available. Utilizes programs to help edit program webpages as needed. Customer Service Provides customer services within assigned department or functional area to students, general public, and others by furnishing and obtaining information; resolving routine problems; assisting with procedures, processes, and requirements; performing other customer service responsibilities, as necessary. Maintains exceptional public relations and customer service to the general public, students, faculty, staff, and others. Greets and routes students and other visitors to the appropriate place, answers the telephone, routes calls, takes messages, and provides general information about the department. Monitors department e-mail account and distributes/responds appropriately. Furnishes and obtains information and works to resolve issues with the Chairperson. Assists with setting up interviews and provides applicant information, as requested. Communicates with faculty and staff regarding messages and student questions in a timely manner. Facilities & Financial Monitors budgets and works with the Chairperson to initiate/submit the budget transfers, as necessary. Monitors the program budget accounts and informs the Chairperson and faculty, as appropriate, on the amounts left in the accounts, as needed. Orders office and classroom supplies, as necessary. Reconciles P-Card statement monthly. Organizes the ordering and storing of supplies as needed. Acts as liaison between Bookstore and faculty for textbook adoptions and classroom supplies. Initiates work orders such as housekeeping, general maintenance, etc., and follows through until completion. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications High School Diploma or GED One (1) year of experience in a customer service position. Additional Information State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. Telhio's mission is to be a trusted financial partner, committed to serving our community with integrity, care and commitment. Every interaction with our members is guided by these core values. We foster a culture of accountability, respect, and inclusivity-embracing diverse perspectives and actions to strengthen our organization, Board of Directors, staff, and membership. Summary: The Sales Training & Enablement Specialist supports Telhio's member-facing teams by equipping them with the knowledge, tools, and resources needed to drive sales performance and deliver exceptional member experiences. This individual contributor role, reporting to Learning & Development, is responsible for designing and facilitating member service and sales training programs, developing enablement tools, and partnering with sales leaders to identify and close skill and knowledge gaps. This role actively supports Telhio's sales culture which focuses on building trust, creating value, and supporting our members through every step of their financial journey. The specialist helps embed consultative, member-focused sales practices into training and coaching. While the role plays a critical part in increasing sales effectiveness, it does not carry responsibility for member impact and service goals. Responsibilities: Sales Process Support Design and maintain a unified, member-centric member engagement process adaptable across departments (retail, lending, contact center, etc.). Partner with sales leaders and frontline staff to standardize member engagement practices while allowing for team-specific customization. Align enablement efforts with organizational goals and strategies, ensuring consistency without direct accountability for sales performance. Collaborate with business units and Learning & Development to identify opportunities for process improvement, supporting a culture of continuous learning and operational excellence. Sales Training & Onboarding Develop and deliver onboarding and ongoing sales training programs that build product knowledge, system proficiency, and proactive, consultative selling skills to uncover member needs and provide tailored solutions. Create and maintain training for new and updated products and services, ensuring teams have the knowledge and confidence to position offerings effectively. Manage relationships with third-party sales training vendors, overseeing content alignment, scheduling, and implementation. Collaborate with Learning & Development to ensure training design meets instructional standards and supports adult learning principles. Sales Coaching & Enablement Facilitate learning labs, member conversation and service skill workshops, and peer coaching sessions. Observe sales interactions (calls, in-branch, etc.) to identify coaching opportunities and share actionable feedback with leaders. Equip managers with coaching tools, job aids, and structured frameworks to reinforce learning within their teams. Enablement Analytics & Feedback Loop Track and analyze key member engagement and product adoption metrics (e.g., referral rates, product adoption, cross-selling effectiveness). Use data and stakeholder feedback to continuously improve training content and enablement resources. Recommend tools, resources, and technologies that enhance frontline team efficiency, member engagement, and sales effectiveness. Qualifications High School Diploma or Equivalent (Required) 3-5 years of experience in member service and sales training, enablement, or a related role-preferably within financial services, banking, or credit unions. (Required) Strong understanding of sales methodologies, the member relationship lifecycle, and high-performing sales culture practices. (Required) Demonstrated experience applying process improvement and problem-solving methodologies to support team effectiveness and training outcomes. (Required) Bachelor's degree in education, Organizational Development, Business, or a related field. (Preferred) Experience with e-learning tools, instructional design platforms, or Learning Management Systems (LMS) (Preferred) Familiarity with membership and sales systems such as CRMs, referral tracking tools, or digital member engagement platforms. (Preferred) Proven ability to design and deliver effective training and coaching programs. Experience using data to evaluate training outcomes and inform improvement strategies Skilled facilitator and coach with a learner-first mindset. Excellent interpersonal skills and the ability to collaborate with stakeholders across functions. Strong organizational and project management capabilities. What you will earn: Competitive pay Benefits: several medical plan options, dental, free vision, free life and free disability insurance 6% matching and immediately vested 401(K) plan 100% paid paternity leave 10 paid holidays and generous paid time off plan for a healthy work-life balance Opportunity for personal career growth, continued education and mentorship programs Volunteer opportunities impacting the local community Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally. This is a Non-Collective Bargaining Unit. Telhio is an Equal Opportunity Employer.