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Become A Keyboarding Clerk

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Working As A Keyboarding Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,000

    Average Salary

What Does A Keyboarding Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Keyboarding Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Keyboarding Clerk Typical Career Paths

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Average Length of Employment
Clerk Stenographer 6.1 years
Clerk Supervisor 5.3 years
Keyboarding Clerk 5.0 years
Clerk Typist 3.7 years
Claims Clerk 3.5 years
Clerk Specialist 3.4 years
Support Clerk 3.0 years
Map Clerk 3.0 years
Media Clerk 3.0 years
Computer Clerk 2.9 years
Junior Clerk 2.7 years
Clerk 2.4 years
Office Clerk 2.3 years
Clerk/Assistant 2.3 years
Program Clerk 2.3 years
Intake Clerk 2.3 years
Employment Clerk 2.0 years
Top Careers Before Keyboarding Clerk
Clerk Typist 11.3%
Cashier 7.7%
Internship 4.9%
Clerk 3.5%
Secretary 2.1%
Top Careers After Keyboarding Clerk
Clerk 4.8%
Cashier 4.8%
Hostess 4.8%
Cook 4.8%
Server 4.8%

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Top Skills for A Keyboarding Clerk

  1. Data Entry
  2. Phone Calls
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Assist with data entry for multiple departments within Somerset County Board of Social Services.
  • Assist Office Clerks with typing, filing, copies, payroll, registration, transfers, and answering telephone calls.
  • Provide customer service to internal and external parties within the city.
  • Managed office supplies, vendors, organization and upkeep.
  • Schedule, mail, and organize NJ SNAP (Food Stamp), Medicaid, and General Assistance interview appointment folders.

Keyboarding Clerk Demographics

Gender

Female

67.3%

Unknown

22.1%

Male

10.6%
Ethnicity

White

57.3%

Hispanic or Latino

23.2%

Black or African American

12.8%

Asian

4.8%

Unknown

1.8%
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Foreign Languages Spoken

Spanish

100.0%

Keyboarding Clerk Education

Schools

Essex County College

15.1%

Montclair State University

9.4%

Rowan University

9.4%

William Paterson University of New Jersey

7.5%

Kean University

7.5%

Ocean County College

7.5%

Bergen Community College

5.7%

Eastwick College

3.8%

Union County College

3.8%

Ashford University

3.8%

Fairleigh Dickinson University

3.8%

California Southern University

3.8%

Middlesex County College

3.8%

Mercer County Community College

3.8%

Felician College

1.9%

Rowan College at Gloucester County

1.9%

Omega Institute

1.9%

University of Pennsylvania

1.9%

Rider University

1.9%

Liberty University

1.9%
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Majors

Business

28.6%

Criminal Justice

11.4%

Psychology

8.6%

Health Care Administration

8.6%

Liberal Arts

5.7%

Sociology

4.3%

Medical Assisting Services

4.3%

Accounting

4.3%

Political Science

2.9%

Human Resources Management

2.9%

English

2.9%

Legal Support Services

2.9%

Education

2.9%

School Counseling

1.4%

General Education, Specific Areas

1.4%

Medical Technician

1.4%

Writing

1.4%

Health Sciences And Services

1.4%

Design And Visual Communication

1.4%

Mathematics

1.4%
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Degrees

Other

34.1%

Bachelors

30.7%

Associate

13.6%

Certificate

9.1%

Masters

4.5%

Diploma

3.4%

Doctorate

3.4%

License

1.1%
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