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Keystonecare Remote jobs

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  • Medical Staff Professional - Legal - Full Time

    Guthrie 3.3company rating

    Sayre, PA jobs

    The Medical Staff Professional (MSP) ensures compliance with accreditation standards, regulatory requirements, and organizational policies by managing and coordinating practitioner credentialing, privileging, and medical staff governance support. This position supports quality patient care by conducting thorough credentialing activities in accordance with NAMSS Ideal Credentialing Standards (ICS), facilitating communication between departments, and serving as a central liaison for medical staff operations. This is a hybrid position, with a combination of remote work and on-site presence as required by operational needs. Experience: - Minimum of 3 years of experience in a medical staff or credentialing role. - Knowledge of NAMSS ICS, Joint Commission, NCQA, CMS, and state credentialing requirements (New York and Pennsylvania preferred). - Proficiency in Microsoft Office 365 and credentialing systems - Excellent verbal and written communication, organizational, and interpersonal skills. Education: Required: High School Grad or Equivalent Preferred: Two Year Degree Non Nursing Licenses: NAMSS Certification (CPCS) preferred or required within 3 years of hire. Essential Functions: Credentialing & Privileging - Conducts initial and reappointment credentialing and privileging processes for licensed independent practitioners (LIPs) and advanced practice professionals (APPs). - Performs and documents primary source verification (PSV) of the 13 essential ICS elements, including but not limited to education, licensure, DEA, malpractice, and references. - Recognizes, investigates, and resolves discrepancies and red flags in applications or verifications. - Ensures accurate processing of privilege requests in collaboration with physician leaders. - Maintains credentialing files in compliance with Joint Commission, NCQA, CMS, state, and organizational standards. Clinical Competency & Quality Support - Assists in preparing OPPE/FPPE documentation, peer reviews, and quality audits for credentialed providers. Medical Staff Governance - Ensures appropriate documentation is reviewed and submitted for credentialing recommendations and approvals. - Maintains compliance with bylaws, rules & regulations, and ensures updates are reflected in credentialing policies. Data & Systems Management Manages the credentialing database and ensures timely updates of all expirable (licenses, certifications, insurance). Including preparation of reports, audit logs, and rosters for internal and external stakeholders. Regulatory Compliance - Assists in maintaining readiness for audits and accreditation surveys. - Participates in delegated credentialing audits and prepares necessary documentation. Other Duties: Required: “Other duties as assigned”
    $70k-111k yearly est. 1d ago
  • IDN Key Account Executive II - Western PA/Northern OH

    Dynavax Technologies 4.6company rating

    Pittsburgh, PA jobs

    Dynavax is a commercial-stage biopharmaceutical company developing and commercializing novel vaccines to help protect the world against infectious diseases. We operate with the highest level of quality, integrity and safety for the betterment of public health. Our proprietary CpG 1018 adjuvant powers our diversified infectious vaccine portfolio, which includes HEPLISAV-B , our commercial product approved in the U.S. and the European Union, for prevention of hepatitis B virus in adults. We also supply CpG 1018 to research collaborations and partnerships globally. Currently, CpG 1018 is being used in development of COVID-19, plague, shingles, and Tdap vaccines. At Dynavax, our vision and work ethic are guided by the collective ideals underpinning our core values, and these form the basis of our dynamic company culture. We strive to maintain a culture where each employee is valued by the organization and where our organization is valued by each employee. We offer a highly flexible work environment for our headquarter employees where individuals work remotely and gather for in-person meetings when necessary. Dynavax is headquartered in the San Francisco Bay area, and our manufacturing facility is in Düsseldorf, Germany. The IDN Key Account Executive II will have full account responsibility and business ownership for assigned Accounts to establish and grow HEPLISAV-B sales. Working with the Director, Vaccine Sales this position will serve as the primary account owner with assigned IDN, Independent and Group Practice accounts. The IDN Key Account Executive II will be responsible for full top down and bottom up ownership and execution in assigned accounts with a primary objective of expanding Adult Hepatitis B Vaccination and greater adoption of HEPLISAV-B. This role will be responsible for understanding sales strategies and execution plans that enable HEPLISAV-B to meet its full revenue potential in assigned accounts. The IDN Key Account Executive II position will be expected to execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. This position is field based and will require daily travel. The ideal candidate should reside in or near Pittsburgh, PA or Cleveland, OH, but other locations in major metropolitan areas within the assigned territory will be considered. Responsibilities Responsible for achieving sales targets and owning/managing customer relationships for assigned Accounts. Assigned accounts will include large IDNs, independent customers and group practices. Serves as sole owner for assigned accounts - responsible for successful execution at all levels of the customer organization to achieve declared goals/objectives. Demonstrates a deep understanding of vaccine decision making, vaccine adoption and implementation process and key decision makers across all levels of assigned accounts. Responsible for developing, communicating, and monitoring an account strategy for each assigned account. Conducts quarterly business reviews with Director, Vaccine Sales. Execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. Develop relationships with key stakeholders at each level of organization who are responsible for implementation of vaccines. Partner with Director, Vaccine Sales to execute sales & marketing strategies to support HEPLISAV-B expansion within assigned accounts. Responsible for understanding competitive positioning, market dynamics and customer business models to identify opportunities across assigned accounts. Maintain accurate up-to-date customer records in the Account Management system. Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications. Foster Dynavax core values and leadership behaviors. Other duties as assigned. Qualifications Bachelor's Degree required from an accredited institution; MBA preferred. 3+ years of life sciences sales experience required; IDN/Hospital experience preferred. 2 years of vaccine or buy & bill experience required. 2+ years of strategic account management experience preferred. Knowledge of the IDN/Hospital landscape within assigned territory required. Previous health system account management experience is highly preferred. Strong proven strategic vision, business acumen and influencing skills to drive strategic and operational initiatives across the organization. Documented track record of consistent sales and growth success along with superb account management skills. Proven track record of financial/budget management experience. Knowledge of large health systems, including immunization related quality initiatives. Excellent oral and written communication skills, presentation and influencing skills. Ability to drive business results and identify new opportunities and strategies through strategic thinking and business planning. Experience in matrix management, change advocate. Heavy travel required. Key Competencies: Accountability, Customer Engagement, Customer Discovery, Business Acumen, Executional Effectiveness Ability to operate a motor vehicle. Ability to sit for prolonged periods; reach with arms and hands; lift and move small objects; and use hands to keyboard and perform other office related tasks including repetitive movement of the wrists, hands and/or fingers. Must be able to obtain all industry credentials and certifications. Additional Knowledge and Skills desired, but not required: C-suite leadership and account management experience within IDNs and Hospitals is highly preferred. California residents: for information on how we handle your personal information and your privacy rights as a job candidate, please see our Candidate Privacy Notice: ********************************************************************************************* Dynavax is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status.
    $101k-126k yearly est. Auto-Apply 27d ago
  • Marketing & Communications Coordinator - Remote PA,

    Magellan Health 4.8company rating

    Yardley, PA jobs

    This is a remote position working part time /20hrs per week, therefore the compensation range would be an hourly rate based on .5 /half of the anticipated base salary range listed below. Work schedule is: Monday through Friday 8:30AM-12:30PM EST. Flexibility is preferred for a few events and other requests throughout the year. Need to reside near/around the Yardley, PA area. ***Website design experience is preferred to manage weekly responsibilities for website design and updates. This position works closely with and assists leadership in marketing, social and communications strategy, planning and execution to achieve agreed upon goals. Works across a wide range of internal and external constituents. Provides team coordination support. Provides support and assistance in planning, developing, producing, and delivering marketing programs and projects. Collaborates with other departments and engages with key vendors in the development, production, and distribution of promotional and collateral materials Participates in research on key topics, stakeholders and best practices and makes recommendations Develops clear, concise and compelling content targeting a variety of audiences through Magellan`s key channels. Proofreads content for accuracy, branding and compliance. Supports the coordination of team activities including management of the editorial calendar to help ensure appropriate amplification and timely execution of programs and initiatives Coordinates key team activities and provides support with scheduling meetings, calendars, travel arrangements and other general departmental administrative support as needed. Regularly communicates status updates to Marketing and Communications leadership. Completes special projects as assigned. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities Bachelor's degree in marketing, communications or related field. Creative, quick thinker with strong writing, verbal and interpersonal communication skills. Excellent project management and organizational skills. Ability to multitask and prioritize accordingly. Proactive and flexible self-starter with impeccable attention to detail. Willingness to jump in and assist where needed. Comfortable with Microsoft Office software programs and tools. General Job Information Title Marketing & Communications Coordinator - Remote PA, Grade 21 Work Experience - Required Communications, Public Relations or Related Field, Marketing Work Experience - Preferred Education - Required A Combination of Education and Work Experience May Be Considered., Bachelor's Education - Preferred License and Certifications - Required License and Certifications - Preferred Salary Range Salary Minimum: $45,655 Salary Maximum: $68,485 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
    $45.7k-68.5k yearly Auto-Apply 7d ago
  • Care for the Community as a Medical Case Manager

    Greater Philadelphia Health Action 4.1company rating

    Philadelphia, PA jobs

    We know that many in our healthcare community have been affected by recent workforce changes. At GPHA, we are dedicated to creating opportunities where your compassion and skills continue to make an impact. Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual's ability to pay. Since 1970, GPHA has expanded to become one of the premier providers of primary and behavioral healthcare in the Greater Philadelphia area. GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and many positions have Flexible, Hybrid or REMOTE WORK Schedules. We are presently seeking full-time Medical Case Managers The positions will Enhance the delivery of ambulatory care by facilitating appropriate utilization of medical services and by providing counseling, case management, referral services and psychosocial assessment for patients and their support system. Must have Bachelor's Degree with at least two years' experience in ambulatory care in a similar position; Bilingual (fluent/proficient: in speaking, writing and speaking): Mandarin, Vietnamese, Cambodian, French, Creole or Spanish; HIV or/and OB caseload tracking experience; Outreach health services experience is a plus; Able to float throughout GPHA's sites/ network; Organized/proactive; Versatile as needed: ability to work independently or in a team; Communication skills: clear and precise both written and verbal; Experience in integrated Health Services and Clinical Case Review are pluses; Running support groups experience is a plus; and, Experience in assessing / determining patient's Social and health Determinate barrier (s). At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law. Join a network that values dedication, balance, and purpose. Visit us at ****************
    $53k-67k yearly est. Auto-Apply 60d+ ago
  • Experienced Behavioral Health Consultant Needed

    Greater Philadelphia Health Action 4.1company rating

    Philadelphia, PA jobs

    Healthcare professionals across our region are experiencing change, and new opportunities are opening. Greater Philadelphia Health Action, Inc. (GPHA) welcomes experienced clinicians ready to grow in a supportive, patient focused environment. Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual's ability to pay. Since 1970, GPHA has expanded to become one of the premier providers of primary and behavioral healthcare in the Greater Philadelphia area. Locations include 1401 S. 31st St. Phila., PA 19146; 1401 S. 4th St. Phila., PA 19147; 432 N. 6th St. Phila., PA 19123; 4500 - 4510 Frankford Ave. Phila., PA 19124; 5501 Woodland Ave. Phila., PA 19143; 1999 W. Hunting Park Ave. Phila., PA 19140; 640 Snyder Ave. Phila., PA 19148; 800 Washington Ave. Phila., PA 19147; 5000 Woodland Ave. Phila., PA 19143; 3223 N Broad St., Suite 136, Phila., PA 19140; 1489 Baltimore Pike, Bldg. 300, Suite 300, Springfield, PA 19064. GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and Free Malpractice Insurance...and many positions have Flexible, Hybrid or REMOTE WORK Schedules. We are presently seeking full-time Counselor III's, Behavioral Health Consultants and Evaluator/Urgent Care Specialists in our Behavioral Healthcare Division. The positions will perform a wide variety of tasks designed to effect the lasting rehabilitation of substance abuser. These tasks include, but are not limited to, individual counseling, group work and support of ancillary activities; Assist in the development of mental health services and for providing direct services to all patients admitted by the GPHA/AL-ASSIST Behavioral Health Care Program. Must have a Master's degree in Human Services field or related field and two (2) years' experience in substance abuse or related field. Psychology and one year counseling experience preferred. PREFER LPC OR LCSW. We welcome professionals affected by recent healthcare layoffs to apply. Visit us at **************** At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
    $35k-47k yearly est. Auto-Apply 59d ago
  • Project Coordinator, Continuing Education

    National Comprehensive Cancer Network Inc. 3.9company rating

    Plymouth, PA jobs

    Requirements EDUCATION/RELATED EXPERIENCE: Bachelor's degree, preferably in project management, education, or communication or equivalent work experience Experience in project management or medical copyediting management within a medical communications organization, non-profit health care organization, or post-secondary academic setting preferred Knowledge of ACCME and OIG/PhRMA guidelines a plus SKILLS AND ABILITIES: Impeccable organization skills and attention to detail Ability to work under pressure, manage multiple tasks simultaneously, and meet deadlines with shifting priorities Ability to handle confidential information in a discreet, professional manner Excellent verbal and written communication skills and ability to interact effectively with internal and external staff, physicians, and other health care providers Ability to adhere to established procedures and processes to ensure consistent quality and compliance Flexibility and adaptability in accommodating last-minute changes and requests Strong analytical, research, and writing skills Exceptional problem-solving skills Outstanding customer service and follow-up Strategic thinker High level of professionalism and accountability Technology savvy with proficiency in all MS Office products, especially PowerPoint Zoom, Adobe Acrobat Pro, and EthosCE experience a plus WORK ENVIRONMENT & PHYSICAL REQUIREMENTS: This position operates in a professional office environment and is largely sedentary. This role routinely requires the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines When applying for this role, please include a cover letter along with your resume to describe your interest in this opportunity and how you demonstrate the skills as outlined in the above job description. This position represents a unique opportunity to build a career with a premier organization. We offer a competitive salary and excellent benefits. EOE. No calls please. This position is located in Plymouth Meeting, PA with the ability to work remotely up to 2 days per week.
    $49k-61k yearly est. 22d ago
  • Service Delivery Administrator, Pure IP

    BCM One 4.4company rating

    Blue Bell, PA jobs

    Pure IP, a BCM One Company, is trusted by millions daily to power business communications. Pure IP connects the old with the new; integrating voice across platforms, systems and applications to provide an end-to-end communications service that enables businesses to collaborate effectively, wherever they are. To support our continued growth, we are looking for a Service Delivery Administrator with experience supporting customers across Europe. As a Service Delivery Administrator, you will play a crucial role in helping new customers set up accounts, facilitate number porting, and ensure smooth project execution in collaboration with project managers. Your responsibilities will include engaging with cross-functional teams and providing clear communication regarding project progress to keep the onboarding experience as smooth as possible, making this a heavily customer-facing role. You will oversee the onboarding process which includes managing documents and loading contract details into systems. You'll be responsible for overseeing the physical start-up of equipment, ensuring that all systems and assets are properly integrated and operational to meet customer requirements. Work Locations: This is a hybrid or remote optional position with the ability to be based out of one of the following office locations: Herndon, Virginia, Alpharetta, Georgia, or Blue Bell, Pennsylvania. This position must live and be authorized to work in the United States; it is not eligible for relocation or sponsorship. Hours: 8/9am to 5/6pm Eastern What You Will Do: Customer and Order Management: Serve as the administrative point of contact for customer orders, cancellations, and porting requests. Communicate with customers to ensure accurate and complete information is collected for service fulfillment. Maintain a positive customer experience throughout the provisioning process. Task Management and Escalation: Escalate provisioning tasks within SLA requirements. Prioritize tasks effectively to meet deadlines. Supplier and Inventory Coordination: Liaise with suppliers to ensure timely service delivery. Manage stock and number inventories, ensuring proper allocation and availability. Compliance and Policy Adherence: Handle sensitive information in line with company policies. Adhere to processes, security policies, and ethical guidelines, including remote working and physical security protocols. Support and Audits: Assist with audits and ensure adherence to the company's Acceptable Use Policy and Code of Conduct. Attend security training and report security incidents as required. What You Will Need: A minimum of 3 years of experience in telephony or a Voice Service Delivery environment with porting experience specifically Experience with customers across Europe is a plus Excellent written and verbal communication skills High degree of attention to detail and follow up skills Strong customer skills and relationship building Strong organizational skills and time management Experience using MS Office 365 including Outlook, Teams, Excel and Word Working knowledge of Service Now preferred Who We Are: BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen. When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We don't offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission “to provide a world-class experience with every human interaction” seriously, which means everything you do makes a difference. And we're committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you don't just become part of our growth story, we become part of yours. Why BCM One: We are committed to creating an environment that fosters teamwork, accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture. We Are a Team We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth. We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times. Hard Work is Recognized We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year. We believe in developing our team members and offer many opportunities for training, professional development and career growth. Your Voice is Heard We empower our team members to speak up and look for opportunities in challenges. We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities. How we take care of you: Competitive industry salaries Comprehensive medical, dental, and vision insurance Company-provided life and disability insurance Matching 401 (k) plan Employee Emergency Assistance Fund Paid holidays and vacation time FMLA BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
    $38k-71k yearly est. 60d+ ago
  • RN - Registered Nurse - Senior Clinical Documentation Improvement Specialist - CCDS Certification

    Geisinger 4.7company rating

    Pennsylvania jobs

    Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: Yes The Clinical Documentation Improvement Program (CDI) is designed to improve the physician's documentation in the patient's medical record, supporting the appropriate severity of illness, expected risk of mortality and complexity of care of the patient. The role of the Clinical Documentation Improvement Specialist (CDIS) is to assist the providers with accurately identifying and documenting the healthcare services provided to the patient. This is accomplished with the recognition of complete and accurate diagnoses, procedures performed, and the treatment provided. The core of the program uses highly trained staff members to perform a concurrent inpatient review of the record. This allows the record to be coded post discharge in a timely and accurate manner. A highly successful CDI program is based on a highly interactive process between physicians, CDIS staff and other support services. The program does not challenge the provider's medical judgement, but rather provides a methodology in which to clarify existing documentation. Acts as a liaison between the clinical and coding functions. Provides education to the medical staff and other clinical professional on documentation relevant to the Revenue Management processes and Discharge Not Final Billed reduction. Provides daily interactions with physicians and clinical professionals regarding documentation clarification and optimization. It is expected that the CDIS have previous clinical skills, including an understanding of Anatomy and Physiology in order to appropriately discuss with the physician such issues as the underlying etiology, principal diagnosis, diagnostic studies, treatment modalities, to name a few. The essential focus of this position is to analyze the clinical information, using the documentation as the primary driver for overall System Case Mix Index. Job Duties: Applicants must currently hold the required CDI certification in order to be considered for this position. Certified Clinical Documentation Specialist (CCDS) or Certified Documentation Improvement Practitioner (CDIP). This is a work from home position. The position is full-time, 40 hours weekly; Dayshift; Monday through Friday. Candidates must hold a Registered Nurse license in Pennsylvania or a Multistate License. A minimum of 3 years RN work experience is required; BSN is strongly preferred. Benefits at Geisinger: We offer a comprehensive benefits package starting on day one, including: Health, dental, and vision insurance Three medical plan choices, including expanded network options Pre-tax savings plans (FSA & HSA) Company-paid life, short-term, and long-term disability insurance 401(k) with automatic Geisinger contributions Generous PTO that accrues quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program with financial incentives Family-friendly support: adoption/fertility assistance, parental leave, military leave, and Care.com membership Employee Assistance Program (EAP): mental health, legal guidance, childcare/eldercare referrals, and more Voluntary benefits: accident, critical illness, hospital indemnity, identity theft protection, pet insurance, and more The Senior CDI Specialist improves the physician's documentation in the patient's medical record, supporting the appropriate severity of illness, expected risk of mortality and complexity of care of the patient. Assists the providers with accurately identifying and documenting the healthcare services provided to the patient. The position will, through ongoing education, support the improvement and continue to sustain clinical documentation related to relative patient acuity, risk reduction, ad overall improvement and accuracy of Case Mix Index. Acts as documentation liaison to physician staff as a means of finalizing information in the medical record. Job Duties: Reviews inpatient medical records within 24-48 hours of admission for a specified patient population to: evaluate the documentation in order to assign the principal diagnosis, relevant secondary diagnoses, and procedures for accurate DRG assignment, risk of mortality, severity of illness Formulates queries when it is determined there is missing documentation, conflicting documentation or unclear documentation. Attends physician rounds on assigned units, as well as interdisciplinary team meetings as appropriate to daily patient assignment. Provides on-going education to physicians and essential healthcare providers regarding clinical documentation improvement and the need for accurate and complete documentation in the patient's record. Collaborates with the nursing staff, clinical nutrition, pharmacist, along with the physicians on documentation in an attempt to resolve queries prior to the patient's discharge. Identifies strategies for sustained work process changes that facilitate complete, accurate clinical documentation. Maintains the confidentiality of all information acquired, pertaining to the patient, physician, associates, and visitors to Geisinger. Promotes a partnership with the Inpatient Coding staff, to provide clinical education, to assure documentation of discharge diagnosis and any secondary diagnoses' to reflect the accuracy of the patient's clinical status and care. Acts as a resource person for the interdisciplinary team in order to promote collaboration and coordination of patient care considering age specific, developmental, cultural, and spiritual needs of the patient. Complies with established hospital and Department Policies, Procedures Assists the Director with daily organization of CDI work flow at all Geisinger facilities. Communicates and partners with the CDI Director regarding issues in need of a coordinated resolution. Position Details: Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. Education: Bachelor's Degree-Healthcare Related Degree (Required) Experience: Minimum of 3 years-Nursing (Required) Certification(s) and License(s): Basic Life Support Certification - Default Issuing Body, Certified Clinical Documentation Specialist - Default Issuing Body, Clinical Documentation Improvement Practitioner - Default Issuing Body, Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania Skills: Communication, Computer Literacy, Medical Records Management, Medical Records Systems, Teamwork, Working Independently OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
    $62k-76k yearly est. Auto-Apply 47d ago
  • Assistant Director of Adolescent Programs

    Mazzoni Center 3.9company rating

    Philadelphia, PA jobs

    🌈 Assistant Director of Adolescent Programs Reports To: Director of Nursing and Integrated Services Status: Full-Time, Exempt About Us We are a queer-led Federally Qualified Health Center Look-Alike (FQHC-LAL) committed to advancing health equity and justice for LGBTQ+ communities. Our integrated model brings together medical, behavioral health, and community-based services to ensure all people-especially those most marginalized-receive affirming, trauma-informed care. We're expanding our adolescent health and wellness initiatives and seeking a passionate, strategic, and community-rooted leader to join our team. Position Summary The Assistant Director of Adolescent Programs plays a vital role in designing, implementing, and managing health and wellness programs for LGBTQ+ youth-particularly Black, Indigenous, and youth of color ages 12-24. This position blends program management, youth advocacy, and community partnership work to create affirming, holistic, and inclusive environments where young people can thrive. Key Responsibilities Program Development & Management Design and oversee youth health and wellness programs focused on primary care, sexual health, and behavioral health. Ensure alignment with our mission, values, and FQHC-LAL standards of care. Manage budgets, program goals, and evaluation metrics. Facilitate youth support groups, workshops, and community events. Community Engagement & Outreach Build and sustain partnerships with schools, shelters, LGBTQ+ organizations, and advocacy groups. Collaborate across departments to ensure seamless, integrated youth services. Supervision & Collaboration Supervise interns, volunteers, and program staff. Work closely with Education, Behavioral Health, Community Engagement, and Medical teams to support adolescent-centered care. Advocate for youth voices within interdisciplinary care teams. Data, Evaluation & Compliance Track program outcomes and prepare internal and external reports. Ensure compliance with federal, state, and local regulations. Collaborate with billing and development teams to sustain and expand programming. Qualifications Required Bachelor's degree and 3-5 years of program management experience, ideally with youth and/or LGBTQ+ populations. Minimum 3 years of supervisory experience. Strong communication, leadership, and organizational skills. Proficiency in data tracking and reporting tools (e.g., Excel, EHR systems). Preferred Registered Nurse or Master's in Public Health, Social Work, or related field. Experience in a FQHC or community health setting. Lived experience as LGBTQ+, BIPOC, or as someone with foster care or justice involvement. Bilingual (Spanish, ASL, or other relevant languages). Working Conditions Flexible schedule with occasional evenings/weekends for events. Local travel to outreach sites, schools, or partner organizations. Hybrid or remote work options available. Our Commitment to Equity As a queer-led organization, we are rooted in health justice and intentionally center the leadership and lived experiences of LGBTQ+ people-especially Black, Indigenous, and people of color. We strongly encourage applications from individuals with identities and experiences that reflect the communities we serve.
    $29k-57k yearly est. Auto-Apply 37d ago
  • Clinical Admissions Specialist - Remote

    Gateway Rehabilitation Center 3.6company rating

    Coraopolis, PA jobs

    Job DescriptionDescription: ATTENTION! $5,000 SIGN-ON BONUS! Gateway Rehab Center (GRC) is searching for a Clinical Admissions Specialist who is caring, compassionate & displays excellent customer service to individuals who are seeking residential treatment. This position guides prospective patients through the admissions process by taking initial calls, completing intake assessments, & scheduling/coordinating admissions. This position is remote, but the ideal candidate must live in the Pittsburgh area or surrounding counties. This position receives frequent supervision and instruction. Available shifts are 5 day/8 hour shifts or 4 day/10 hour shifts, including consistent evenings and weekends. Responsibilities Acts as an initial point of contact to potential patients and referral sources. Offers support to family members, potential patients and referral sources. Completes clinical assessments to help determine level of care based on ASAM criteria. Completes initial authorization requests to ensure coverage from respective funding sources. Knowledge, Skills, and Abilities Computer proficiency with working knowledge of Word, Excel, and use of email. Excellent verbal and written communication skills and organizational skills. Familiarity with drug and alcohol/mental health treatment and/or managed care processes required. General understanding of ASAM criteria. Ability to multi-task. Excellent time management skills. Embraces and thrives in a team environment while also operating with a high degree of autonomy. Requirements: Bachelor's Degree is required; Master's Degree is preferred. Experience conducting assessments and evaluations. Why Choose Gateway Rehab? Make an impact through Gateway's mission “to help all affected by addictive disease to be healthy in body, mind, and spirit.” Be a part of an organization that has been leading the way in addiction treatment for over 50 years. Enjoy the flexibility of a fully remote role while maintaining meaningful client connections. Additional Requirements: Pass PA Criminal Background Check. Obtain Child Abuse and FBI Fingerprinting Clearances. Pass Drug Screen. 2-Step TB Test. Work Conditions Consistent evenings and weekends as needed Home-based Minimal physical demands Significant mental demands include those associated with working with patients with addictive disorders and managing multiple tasks. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
    $33k-41k yearly est. 5d ago
  • Associate Project Manager - HNAS

    Highmark Inc. 4.5company rating

    Pennsylvania jobs

    HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve. Responsible for definition, planning and delivery of complex programs that require cross-functional collaboration and management of interdependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget. Includes the management of a group of internal exempt and/or matrixed employees and contractors that serve on the program(s) to deliver solutions for the business. ESSENTIAL RESPONSIBILITIES: * Works with business and technical organizations to drive out program strategy and approach. Organizes, plans, and maintains Program roadmap consisting of cross-functional activities/projects. * Work with business and technical organizations to assemble project teams. Lead Project Managers and Program team in the development and maintenance of comprehensive plans for a defined program. * Work with Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives. Acquire understanding of the business objectives for an assigned area." * Monitor, evaluate and report on Program status inclusive of scope, schedule, budget and alignment to Program and strategic goals. Direct corrective action as needed to maintain the viability of the Program. * Develop and maintain positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project lifecycle. * Adhere to Highmark project management methods, project lifecycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices. * Other duties as assigned or requested. QUALIFICATIONS: Minimum * High School Diploma or equivalent * One (1) to three (3) years experience performing project coordination activities such as analysis, information gathering, documentation preparation, project schedule maintenance, status report preparation, budget tracking, etc. Preferred * Bachelor's degree * PMP certification or equivalent training * Health Care Insurance industry business and operational knowledge * Leadership skills * Solid organizational and planning skills * Exposure to an industry standard software development lifecycle * Good verbal and written communication skills * Good interpersonal skills Knowledge, Skills and Abilities * Experience with customer relationship management * Presentation skills * Negotiation skills * Experience with conflict resolution * Experience with Risk Mitigation Planning Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $50,200.00 Pay Range Maximum: $91,200.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    $50.2k-91.2k yearly Auto-Apply 52d ago
  • Part-time Scheduling Specialist - Pittsburgh, PA

    Gateway Rehabilitation Center 3.6company rating

    Coraopolis, PA jobs

    Job DescriptionDescription: Gateway Rehab Center (GRC) has an opportunity for a Part-time Scheduling Specialist who is caring, compassionate and displays excellent customer service to individuals who are calling GRC seeking admission to treatment. This position guides prospective patients through the admissions process by taking initial calls, completing screenings, and scheduling outpatient evaluations. This position is remote, but the ideal candidate must live in Pittsburgh, PA region or surrounding counties. This position receives frequent supervision and instruction. Note: The position is Part-time, but we will require some evening hours. Why Choose Gateway Rehab? Make an impact through Gateway's mission “to help all affected by addictive disease to be healthy in body, mind, and spirit.” Be a part of an organization that has been leading the way in addiction treatment for over 50years. Enjoy the flexibility of a fully remote role while maintaining meaningful client connections. Responsibilities Completes non-clinical evaluation components consisting of and not limited to: answering initial calls and completing the pre-screening process, coordinating and scheduling outpatient evaluations. Receive calls for other departments and will need to route calls appropriately. Knowledge Skills and Abilities Computer proficiency with working knowledge of Word, Excel, Teams and use of email. Excellent verbal and written communication skills and organizational skills. Familiarity with drug and alcohol/mental health treatment and/or managed care processes preferred. Ability to multi-task. Excellent time management skills. Requirements: High school diploma or GED. Additional Requirements Pass a PA Criminal Background Check. Obtain PA Child Abuse and FBI Fingerprinting Clearances. Pass Drug Screen. Obtain 2-Step TB Test. Work Conditions Remote Favorable working conditions work which may include evening hours of work. Minimal physical demands. Mental demands include attention to detail and strong customer service. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
    $30k-35k yearly est. 10d ago
  • Coordinator II, Performance Monitoring

    Cardinal Health 4.4company rating

    Harrisburg, PA jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit. + Conduct case audits to ensure correct process steps have been followed for the "patient journey" + Monitor calls and provide effective written feedback + Maintain knowledge of the client's program and product/service offerings. + Interpret and transcribe inbound and outbound calls from patients and health care providers. + Identify adverse events when monitoring calls. + Ensure documentation is in order following client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated task teams + Maintain a work pace appropriate to the workload **Qualifications** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset. + 2 years' quality review experience preferred. + Knowledge of medical terminology preferred. + Exceptional listening skills required. + Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.) + Multi-tasking, time management and prioritization skills considered an asset. + Bilingual Spanish would be an asset. **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.35 per hour - $26.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.4-26.4 hourly 6d ago
  • Admissions Navigator - Remote

    Gateway Rehabilitation Center 3.6company rating

    Coraopolis, PA jobs

    Job DescriptionDescription: Gateway Rehab is searching for an Admissions Navigator who is caring, compassionate & displays excellent customer service to individuals who are seeking residential treatment. This position guides prospective patients through the admissions process by taking initial calls, completing screenings, and scheduling & coordinating admissions. This position is remote, but the ideal candidate must live in the Pittsburgh area or surrounding counties. This position receives frequent supervision and instruction. Available shifts are 5 day/8 hour shifts or 4 day/10 hour shifts, including consistent evenings and weekends. Responsibilities Completes non-clinical evaluation components consisting of & not limited to: answering initial calls & completing pre-screening process, coordinating & scheduling admissions, coordinating transportation, completing non-clinical documentation. Knowledge Skills and Abilities Computer proficiency with working knowledge of Word, Excel, and use of email. Excellent verbal and written communication skills and organizational skills. Familiarity with drug and alcohol/mental health treatment and/or managed care processes required. Ability to multi-task. Excellent time management skills. High school diploma. Experience in drug and alcohol screening and assessment. Requirements: High school diploma. Experience in drug and alcohol screening and assessment. Why Choose Gateway Rehab? Make an impact through Gateway's mission “to help all affected by addictive disease to be healthy in body, mind, and spirit.” Be a part of an organization that has been leading the way in addiction treatment for over 50 years. Enjoy the flexibility of a fully remote role while maintaining meaningful client connections. Additional Requirements Pass PA Criminal Background Check. Obtain Child Abuse and FBI Fingerprinting Clearances. Pass Drug Screen. 2-Step TB Test. Work Conditions Consistent evenings and weekends as needed Home-based Minimal physical demands Significant mental demands include those associated with working with patients with addictive disorders and managing multiple tasks. GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
    $32k-44k yearly est. 2d ago
  • Product Documentation Specialist, (Remote)

    Maximus 4.3company rating

    Pittsburgh, PA jobs

    Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation. NOTE: This position focuses on operational and process documentation, not technical or engineering documentation. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation. - Perform strategic and ad-hoc data work in support of Product Managers and Product Owners - Analyze and manage moderately complex business process flows and updates to system process flows and requirements. - Create and maintain technical documentation / product development & customer education materials - Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials. - Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained. - Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence. - Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments. - Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials. - Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures. - Review and improve existing documentation to enhance clarity, usability, and compliance with standards. - Support process improvement initiatives by documenting changes, workflows, and system updates. - Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively. Minimum Requirements - Bachelor's Degree or equivalent experience and 3+ Years. - Preferred SAFe Agile Certification(s). - Preferred Jira/Confluence experience. - Preferred learning development / documentation experience. - Preferred technical writing experience. - Bachelor's degree in a related field, or an equivalent combination of education and experience. - 3 years' relevant experience with documentation and supporting process improvement initiatives. - Strong attention to detail and organizational skills. - Excellent written communication skills with the ability to create clear, concise, and accurate documentation. - Experience working collaboratively with internal stakeholders to gather information and develop documentation. - Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint). - Ability to manage multiple documentation projects simultaneously and meet deadlines. Preferred Requirements - Previous experience in product documentation, writing, or business support role. - Knowledge of process improvement methodologies Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 68,000.00 Maximum Salary $ 75,000.00
    $32k-46k yearly est. Easy Apply 6d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Philadelphia, PA jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $116k-201k yearly est. Easy Apply 6d ago
  • Sales Operations Specialist

    Benco Dental 4.5company rating

    Pennsylvania jobs

    at Benco Dental At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you! What s in it for YOU? Excellent Compensation Packages Medical, Dental and Vision Benefits Effective on Day 1 401k Package, Paid Time Off Program, and Profit Sharing Flexible/At Home Working Options Associate Discounts and Community Giveback Programs College Tuition Savings Program Caring Family Culture Toward all Associates Certified as a FORTUNE Great Place to Work Opportunities to join resource groups that promote Diversity, Equity, and Inclusion Family owned for 90+ years Position Summary: The Sales Operations Specialist is responsible for supporting the sales department through implementing process improvements and increasing sales leadership visibility into their business. This role involves using sales software, drawing up sales reports, success plans & reconciliations. The Specialist is a main point of contact for field sales leadership to address inquiries around compensation, sales management tools, sales reporting and anything specific to Sales Operations. Do YOU Possess These Skills and Attributes? Collect, process and assess large amounts of data Clearly, concisely and effectively communicate across all departments and levels Strong computer skills that include the ability to use & develop sales forecast software, systems & techniques; Proficient in MS Office Suite Evaluate compensation, sales metrics and provide quick turnaround Do These Responsibilities Interest YOU? Creation, development and processing of sales/commission reports Compile/process sales reporting scorecard information Respond to questions regarding commission plans Responsible for monthly reporting and creation of ad-hoc reports Compile, research, process and validate adjustments entered for sales team Development of our internal systems to maximize sales efficiency & provide high value insights to selling process Development and maintenance of success plans and sales hiring Analyze & assess sales performance, identifying areas of strengths & weaknesses to improve sales performance by sharing best practices Advanced proficiency in Excel (lookups, pivot tables, dashboards, data validation, automation) Experience with SQL Do YOU Meet These Requirements? Associate's Degree in Business or related field 1-3 years of experience in the Sales or Finance sector Experience with Marketing & Communications Who We Are: It s our Mission to Drive Dentistry Forward Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930 a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking What does the customer want? If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you! We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.
    $66k-91k yearly est. 60d+ ago
  • Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)

    Maximus 4.3company rating

    Pittsburgh, PA jobs

    Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00
    $56k-66k yearly est. Easy Apply 6d ago
  • Culinary Remote Call Center PRN

    Intermountain Health 3.9company rating

    Harrisburg, PA jobs

    Provides telephonic nutrition services to patients utilizing standardized guidelines. This position interacts with clinical caregivers, patients, and patient's family members to explain the meal process and modify meal selections according to provider orders. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings. **Work Schedule** + **PRN, on call or as needed** + **Remote Position, must be a Utah Resident** + **Shift Assignments:** coverage for time off requests & leave requests in the morning, afternoon & evening + **Hours of Operation:** Sunday-Saturday 0630 - 1930 + **Required:** Rotating holidays and weekends + **Benefits Eligible: No** **Essential Functions** + Takes patient meal selections and modifies them using system standards to meet provider orders. + Checks trays for accuracy during meal assembly. + Communicates clearly to both clinical and culinary caregivers. + Collects and inputs nutrition screening information + May complete calorie count and nutrition analysis as dictated by facility + Utilizes a computer to run reports and take orders. + Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery and maintaining required stock levels) + Performs accurate credit transactions according to system standards and independently resolves basic customer service issues. **Skills** + Nutrition + Diet Management + Computer Literacy + Interpersonal Communication + Active Listening + Coordinating tasks with others + Patient Interactions + Attention to detail **Qualifications** + Virtual Screening through Microsoft Teams before application submitted to Hiring Manager + **Residential Home address and work from home address must be within the state of Utah** + **Immediate access to dedicated, hardwire internet:** 15MBPS per second for download speed, 3MBPS per second for upload speed (no sharing of services) + Experience in Food Service, Nutrition Services, or healthcare call center (preferred) + Demonstrated ability to work with modified diets (preferred) + Demonstrated ability to provide exceptional customer service (preferred) **Physical Requirements:** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Remain standing for long periods of time to perform work. + Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals. **Location:** Vine Street Office Building **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.22 - $23.68 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $25k-29k yearly est. 10d ago
  • Masters Level Mental Health Intern

    Child & Family Focus 3.7company rating

    Plymouth Meeting, PA jobs

    Child and Family Focus Community Based Mental Health Internship The internship involves working with young people ages 15-30 in the psychosis population to provide recovery oriented cognitive therapy as part of a coordinated specialty care treatment team. Internship Overview: First Episode Psychosis (also known as On My Way) seeks to improve the quality of life of young people by providing encouragement and support in guiding their own recovery, educating them about their psychosis, re-establishing and strengthening relationships, and re-integrating the young adult into their community. We will partner with your university in order to provide credit hours for any internship or practicum requirements. We do not have fully virtual/remote internships. Internships at Child and Family Focus are for credit hours only. The office locations include Valley Forge, Broomall, or Southampton PA. This internship is responsible for providing clinical care in office or community settings. She/he/they will utilize assessment tools to identify areas for interventions and partner with program staff and family members to support individuals in a manner that is conducive to all aspects of wellness. This position requires in-office work in our Broomall, Southampton, or Valley Forge offices. Required Qualifications: Currently enrolled in a Master's level program at an accredited university seeking practicum, internship, or field placement in a Human Services field Major in Human Services, Public Health, Psychology, Family Therapy, Social Work, Counseling or a related field. Comfortable with Microsoft 365 (Outlook, Teams, etc.) Current Pennsylvania State Police Criminal History Check, Child Abuse History Clearance and FBI Criminal Background Check completed through the Department of Human Services What We Provide: Clinical experience in the mental health/behavioral health field Participation in team meetings and staff trainings Individual and group supervision Mentorship and training with experienced, knowledgeable professionals in the mental health field Internship Information: Hybrid work - remote, in-office, and community/field work Varied, flexible schedule for students based on your availability and number of hours needed for your program. Evening hours and weekend hours may be available based on program needs Local travel in designated county We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $29k-34k yearly est. Auto-Apply 60d+ ago

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