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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $41,273 | $19.84 |
| 2 | Washington, DC | $38,872 | $18.69 |
| 3 | San Francisco, CA | $37,760 | $18.15 |
| 4 | Minneapolis, MN | $37,623 | $18.09 |
| 5 | Boston, MA | $37,423 | $17.99 |
| 6 | Beaverton, OR | $37,228 | $17.90 |
| 7 | New York, NY | $36,097 | $17.35 |
| 8 | Jersey City, NJ | $35,474 | $17.05 |
| 9 | Englewood, CO | $35,092 | $16.87 |
| 10 | Wilton, CT | $34,916 | $16.79 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $123,866 | $60 | - |
| 2 | Customer Service Senior Associate | $101,864 | $49 | - |
| 3 | Customs Consultant | $95,520 | $46 | - |
| 4 | Customer Care Executive | $95,150 | $46 | - |
| 5 | Customer Account Executive | $93,275 | $45 | - |
| 6 | Telephone Service Adviser | $83,650 | $40 | - |
| 7 | Senior Representative | $81,495 | $39 | - |
| 8 | Account Executive/Customer Service | $80,791 | $39 | - |
| 9 | Customer Care Consultant | $75,298 | $36 | - |
| 10 | Service Consultant | $75,070 | $36 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Tech Providers | $36,929 | $18 | - |
| 2 | Alpha Solutions Management | $36,303 | $17 | - |
| 3 | Global Access | $36,117 | $17 | - |
| 4 | Multivision | $34,878 | $17 | - |
| 5 | Ceridian | $34,543 | $17 | - |
| 6 | HCL Global Systems | $34,243 | $16 | - |
| 7 | Yoh | $33,714 | $16 | - |
| 8 | Mastech Digital | $33,404 | $16 | - |
| 9 | Pinkerton Computer Consultants | $33,376 | $16 | - |
| 10 | Techworkers | $33,099 | $16 | - |
| 11 | Russell Tobin | $33,090 | $16 | 11 |
| 12 | Hewitt | $32,688 | $16 | - |
| 13 | Strategic Staffing Solutions | $32,613 | $16 | - |
| 14 | US Tech Solutions | $32,594 | $16 | 44 |
| 15 | ICONMA | $32,593 | $16 | 2 |
| 16 | OSC World | $32,410 | $16 | - |
| 17 | Open | $32,183 | $15 | 4 |
| 18 | Pyramid Consulting Group | $32,063 | $15 | - |
| 19 | Adecco | $32,020 | $15 | 46 |
| 20 | 3i People | $31,957 | $15 | 2 |