IT Help Desk Analyst + Jr. Encompass Administrator
Remote or Livonia, MI job
Hybrid Role: IT Help Desk Analyst + Jr. Encompass Administrator
Employment Type: Full-Time
Department: Information Technology
Reports To: Director of Technology
About Success Mortgage Partners
Success Mortgage Partners (SMP) is a fast-paced, family-valued, and service-driven independent mortgage lender committed to empowering employees through collaboration, innovation, and technology. We support both corporate staff and partner branches nationwide, providing exceptional internal service so that our teams can deliver exceptional service to borrowers and referral partners.
Position Overview
This hybrid position combines Level 1-2 IT Help Desk Support with Jr. Encompass Administration, creating a unique opportunity for a technically skilled mortgage professional to support day-to-day IT needs while also contributing to the ongoing optimization of our Loan Origination System (LOS), Encompass.
The ideal candidate brings experience supporting mortgage users, troubleshooting LOS workflows, managing systems access, and resolving both software and hardware issues in a timely and customer-focused manner.
Key Responsibilities
Encompass Jr. Administrator Responsibilities
Provide advanced help desk support and troubleshooting for the Encompass LOS, including issues involving users, workflows, integrations, and third-party vendors.
Assist with user support related to mortgage origination tasks and LOS operations with professionalism, urgency, and attention to compliance and software best practices.
Support Corporate Trainers and collaborate with Encompass administrators and developers on enhancements, automation, and system improvements.
Support, maintain, and troubleshoot vendor permissions and access (DU, LPA, FHA Connection, GUS, credit providers, etc.).
IT Help Desk Responsibilities
Provide Level 1 & Level 2 technical support via phone, email, ticketing, and remote/in-person assistance.
Troubleshoot issues related to:
Active Directory & user accounts
Windows 10/11, computers, docks, peripherals
Microsoft 365, Teams, OneDrive, Outlook
VPN connectivity, MFA resets, OKTA
VOIP solutions (RingCentral, Teams)
Networking basics: DHCP, DNS, IP addressing
SharePoint and OneDrive file access/permissions
Adobe Acrobat/Reader
Manage tickets, escalate when necessary, and ensure timely resolution of user issues.
Perform new computer deployments, remote user setup support, and system upgrades.
Qualifications
Required
Minimum 3 years mortgage industry experience, directly supporting mortgage users, systems, or workflows.
Minimum 2 years IT help desk experience (Level 1-2), including AD, Windows OS, networking basics, and Microsoft 365.
At least 3 years supporting Encompass LOS or other mortgage systems.
Ability to troubleshoot, research, and resolve both technical and LOS issues with urgency and professionalism.
Strong customer service, communication, documentation, and organizational skills.
Preferred
Experience supporting Encompass administration, configurations, or automation.
Experience with OKTA SSO/MFA, Fortinet, Proofpoint, or CrowdStrike.
Familiarity with LOS integrations and mortgage workflow optimization.
Ticketing system experience (FreshDesk or similar).
Former mortgage processors, loan partners, or similar roles with high technical aptitude are strongly encouraged.
Working Conditions
This is a hybrid role based out of SMP's Livonia, MI office. Most work can be performed remotely; however, onsite presence and occasional travel may be required for project, training, or support needs.
NetDevOps - Associate
Remote or Cary, NC job
Job Title NetDevOps
Corporate Title Associate
As a NetDevOps Associate, you will support the deployment and optimization of complex network infrastructure across multiple sites. You will collaborate with cross-functional teams to ensure high availability, scalability, and performance of network systems. You will contribute to automation initiatives and Infrastructure as Code practices, helping drive innovation and operational efficiency. Your role will be instrumental in shaping the technical direction of network services and enhancing delivery standards.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift and volunteer programs
What You'll Do
Plan, design, and deploy network infrastructure including routers, switches, firewalls, and wireless systems
Implement Infrastructure as Code solutions using tools such as Terraform, CloudFormation, or Ansible
Collaborate with engineering and operations teams to optimize network performance and reduce latency
Automate deployment and monitoring tasks using scripting and configuration management tools
Evaluate current network setups and recommend improvements for scalability, security, and efficiency
Contribute to technical strategy by identifying trends and proposing innovative architectures
Skills You'll Need
Knowledge of networking protocols including Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), Multiprotocol Label Switching (MPLS), Spanning Tree Protocol (STP), and Virtual Extensible LAN (VXLAN)
Experience with network hardware from vendors such as Cisco, Juniper, Arista, or Fortinet
Familiarity with Infrastructure as Code tools and practices
Certified technical engineer (e.g., Cisco Certified Network Associate)
Understanding of enterprise network environments, preferably within financial institutions
Skills That Will Help You Excel
Proficiency in scripting languages such as Python, YAML, or JSON for automation
Experience with version control systems like Git
Exposure to DevOps methodologies and agile environments
Passion for continuous learning and innovation
Strong problem-solving and collaboration skills
Expectations
It is the Bank's expectation that employees hired into this role will work in the Jacksonville or Cary office in accordance with the Bank's hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Jacksonville is $60,000 to $86,000 and Cary is $85,000 to $120,750. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authenti cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees ***************************
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email ****************.
#LI-HYBRID
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank's Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.
Palantir Developer
Reston, VA job
We are seeking a skilled Palantir Foundry Developer to design, build, and optimize data pipelines, analytical workflows, and operational applications on the Palantir Foundry platform.
Relevant experience in Palantir Foundry should be 3+ years
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders
Strong analytical and problem-solving skills, with the ability to think critically and strategically about complex technical challenges
Experience writing data transformation and application code, particularly in Python and Typescript/Javascript.
Experience with Spark and big data technology
Familiarity with REST APIs and cloud technologies (AWS, Azure, Google Cloud).
Note: Interested candidates kindly share me the profiles to ***************************
IT Business Analyst I
Remote or Dallas, TX job
Title: IT Business Analyst I
)
About MUFG Investor Services:
MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments.
At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives.
We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you.
Job Description:
MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions.
The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery.
Essential Functions:
Translate financial and accounting requirements into actionable software specifications.
Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows.
Troubleshoot issues in eFront FrontInvest and provide backup support for system administration.
Create and maintain documentation including meeting notes, knowledge articles, and business communications.
Build strong relationships with internal and external stakeholders to drive positive change.
Write and manage user stories and backlog items in Team Foundation Server.
Serve as the Agile Team's Scrum Master for assigned initiatives.
Support prioritization decisions and manage execution of prioritized work.
Collaborate with users to develop and execute test cases during system integration testing.
Deliver demos of completed enhancements to end users.
Work closely with developers to clarify requirements and ensure business needs are met.
Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance.
Act as a flexible team member, taking on overflow or backfill tasks as needed.
Monitor team performance, generate reports, and lead corrective actions.
Help remove obstacles that hinder team progress.
Requirements:
Bachelor's degree in Technology or Business Information Systems
3-5 years of experience as a Business Analyst or Business Operations Manager.
Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries
Strong understanding of accounting/finance systems and translating business needs into software requirements
Proven ability to work independently and troubleshoot technical issues
Technical troubleshooting and problem solving
Experience in Private Equity.
Proficient in advanced Excel, PowerPoint, Word and Visio
Excellent written and verbal communication skills.
Self-motivated, customer-focused, and adaptable to remote work environments
Senior Service Designer - Housing
Remote or Boston, MA job
This is a contract-based employment opportunity.
The Executive Office of Housing and Livable Communities (EOHLC) was established in 2023. Its creation reflected the Commonwealth's focus on housing, elevating the organization from a division (DHCD) to an executive office reporting directly to the Governor. EOHLC works to create more homes and lower housing costs for Massachusetts residents. We administer programs focused on housing production, housing affordability, fairness and equity in housing opportunity, emergency and transitional housing and financial supports, and home energy affordability, among other areas.
Are you interested in helping people in Massachusetts find and secure affordable housing? The Executive Office of Housing and Livable Communities (EOHLC) is hiring a Senior Service Designer - Housing to reimagine the affordable housing experience.
You'll start by collaborating on the design of a centralized application experience that streamlines how people learn about, apply for, and gain access to private affordable housing. In addition to improving the front-end applicant experience, you will also shape the back-end experience for property managers, municipalities and housing search workers/advocates. We need a systems thinker who thrives on understanding people and delivering complex services and holistic experiences.
This position is a full-time contract opportunity. The primary work location for this role will be at 100 Cambridge Street, Boston, MA 02114. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST. This position follows a hybrid schedule, typically requiring an average of two days per week in the office, with the flexibility to balance on-site and remote work as needed.
Duties and Responsibilities:
Define and concept test an Affordable Housing Application experience in partnership with the team's Experience Design and Research Lead.
Engage constituents and service providers to understand their needs, map their experiences, and co-design digital and non-digital solutions.
Create compelling and effective service design artifacts to drive shared understanding and action (for example: ux wireframes, future state concepts, journey maps, service blueprints, prototypes, frameworks etc.)
Guide vendor development teams and ensure outputs respond to constituent needs navigating, applying, and securing privately owned affordable apartments and homes.
Partner with agency stakeholders to understand policies, technology systems, business needs, and other constraints when optimizing service delivery.
Drive impact within a complex ecosystem that builds on existing discovery work. The team recently finished discovery work to understanding user needs. You'll help the team extend these learnings, create a people-centered roadmap, and help move the team from vision to implementation.
Help us grow our service design practice by working with peers to shape state-wide service patterns, best practices, and integrated solutions.
Act as a change agent within Housing and Livable Communities by advocating for iterative people-centered design and research.
Preferred Knowledge, Skills, and Abilities:
5-7 years of professional experience in service design
3+ years of experience working on government services or similarly complex public service orientated spaces
Enthusiasm for solving problems facing public-sector agencies and promoting access to public services using modern technology, design, and research practices
Demonstrated flexibility and patience in navigating highly regulated environments and complex stakeholder dynamics
Deep expertise in service design, experience research, and experience/design strategy
Comfortable facilitating co-design sessions, stakeholder workshops, and generative meetings
Strong system thinking skills
Outstanding verbal, written, and visual communication and storytelling skills
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Paid Media Manager
Richmond, VA job
CapCenter is seeking a Paid Media Manager to lead planning, buying, and optimization across digital and traditional advertising channels. This role blends strategic media planning with hands-on execution to drive brand awareness, full-funnel engagement, and efficient customer acquisition.
What You'll Do
Build and manage paid media strategies across social, display, video, CTV, audio, direct mail, print, OOH, and sponsorships.
Lead media planning, including budgeting, forecasting, audience segmentation, and channel mix recommendations.
Activate, monitor, and optimize campaigns across all platforms, ensuring accurate pacing and strong performance.
Use audience insights and data to shape targeting and creative recommendations.
Collaborate with creative, analytics, HubSpot CRM teams, and compliance partners to ensure accurate, compliant, high-performing campaigns.
Develop performance reports and deliver actionable insights to leadership.
Uphold CapCenter's media governance and quality control standards.
What You Bring
5-10+ years of experience managing paid media across digital and traditional channels.
Proven media planning expertise-budgeting, forecasting, and channel strategy.
Hands-on experience with HubSpot for campaign tracking, lead management, or audience activation.
Strong analytical skills with a history of optimizing toward CPA, ROAS, and full-funnel KPIs.
Excellent communication, organizational skills, and cross-functional partnership experience.
Experience in financial services or regulated industries is a plus.
Join us to help build a smarter, more efficient media engine powering CapCenter's growth.
Hybrid Senior Fiduciary Litigation Counsel - Lead Strategy
Remote or Chicago, IL job
A global financial institution is seeking a Senior Legal Counsel for Fiduciary Litigation in Chicago. This hybrid role involves managing litigation matters, advising on strategy, and conducting research. Candidates must have significant experience in fiduciary litigation and a valid Illinois law license. Strong communication and leadership skills are essential. Competitive salary range includes a comprehensive benefits package.
#J-18808-Ljbffr
Senior Corporate Counsel - Litigation & Legal Affairs Hybrid
Remote or San Diego, CA job
A leading financial services firm in San Diego is seeking a Corporate Counsel to manage litigation-related matters in state and federal courts. The ideal candidate will have a JD, be a member of a state bar, and have at least 4 years of relevant experience. Responsibilities include managing litigation portfolios, working with outside counsel, and advising internal teams. A hybrid work schedule is offered.
#J-18808-Ljbffr
Investment Funds Counsel - Remote/Hybrid
Remote or Berkeley, CA job
A leading technology investment firm based in California is seeking a highly motivated Counsel to join its Legal and Compliance Department. This role involves negotiating side letters, supporting the launch of hedge funds, and managing legal documentation. Ideal candidates will have a J.D. degree, 2-4 years of relevant experience, and strong analytical and negotiation skills. The position offers a flexible work environment, competitive salary and benefits including health coverage and paid time off.
#J-18808-Ljbffr
Web3 Infrastructure Associate Director- HYBRID
Remote or Jersey City, NJ job
Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Abhinav Chakraborty at email address ********************************** can be reached on # ************.
We have Permanent role Web3 Infrastructure Associate Director for our client at Lake City, FL. Please let me know if you or any of your friends would be interested in this position.
Position Details:
Web3 Infrastructure Associate Director- HYBRID- Jersey City, NJ
Location : HYBRID- Jersey City, NJ- 07310; Boston, MA- 02210 / Coppell. TX-75019/ Tampa, FL- 33647
Project Duration : Full time permanent with full benefits.
Job description:
Web3 Infrastructure Associate Director leads the design, deployment, and management of Web3 infrastructure initiatives, such as the client Collateral App chain-a blockchain-based network for smart contract-driven collateral management.
This role blends deep expertise in infrastructure engineering, DevSecOps best practices, and blockchain network architecture.
You will be responsible for building a secure, scalable, and resilient blockchain infrastructure platform that supports mission-critical financial applications.
Responsibilities:
Architect and lead the development of the Client Collateral App chain infrastructure and other Web3 infrastructure initiatives, ensuring high availability, scalability, and security.
Design and implement blockchain node infrastructure, consensus mechanisms, and smart contract deployment pipelines.
Oversee Kubernetes-based orchestration of blockchain nodes and supporting services.
Manage Infrastructure as Code (IaC) using Terraform, Terragrunt, and other automation tools.
Collaborate with engineering, product, and security teams to ensure seamless integration of blockchain components with existing systems.
Implement and maintain monitoring, logging, and alerting systems for blockchain and infrastructure components.
Ensure compliance with financial industry regulations and security standards.
Lead incident response and root cause analysis for infrastructure and blockchain-related issues.
Mentor and guide a team of DevOps and blockchain engineers.
Stay ahead of with emerging trends in blockchain infrastructure, distributed systems, and cloud-native technologies.
Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
**NOTE: The Primary Responsibilities of this role are not limited to the details above.
Qualifications:
Bachelor's or Master's degree in Computer Science, Engineering, or related field.
Minimum of 8 years of related experience
8+ years of experience in infrastructure engineering, DevOps, or platform engineering.
3+ years of hands-on experience with blockchain infrastructure (e.g., Ethereum, Hyperledger Besu, Substrate, OP Stack).
Strong expertise in Kubernetes, Docker, and cloud platforms (Azure, GCP, AWS).
Proficient in Terraform, Terragrunt and infrastructure automation.
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Abhinav Chakraborty at email address ********************************** can be reached on # ************.
Family Practice - Without OB Physician
Virginia job
-Join a highly respected and experienced staff of qualified physicians, NP s and nursing staff
-Excellent financial package with base plus bonus, sign on, relocation
-Comprehensive benefits, malpractice, 401 K, $3,000 CME, all dues, licenses, memberships
-High Quality of Life
-Hospital employed
-No after-hours call, hospitalist team on staff at hospital
-25 days of PTO + 5 days CME
-Earning Potential well over MGMA median
-Wake up every morning with the Breathtaking views of the Blue Ridge Mountains
-Bedroom community with 4-seasons, strong economy and low cost of living
-1 Hour to Winston-Salem, NC
-An outdoor enthusiasts dream- hiking, running and biking trails, hunting, golfing, skiing, boating, fishing and kayaking on one of this state s many rivers and lakes, national parks and much more
Business Insurance Agent - Intermediate
Remote or Baton Rouge, LA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Business Insurance Agent - Intermediate, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member's unique risk profile.
You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business.
On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers.
USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time).
This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position.
What you'll do:
Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings.
Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions.
Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation.
Classifies member's and/or non-members business and provide accurate risk management and risk mitigation solutions.
Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers' risk profile to provide consultative advice and appropriately address and mitigate the risk.
Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues.
Utilizes Intermediate knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings.
Leverages intermediate knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination).
Leverages intermediate understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values.
Provides select account service for member's and nonmember's including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
1 year of insurance sales and service experience and/or experience working in a high value, commercial insurance agency or broker setting.
Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days.
What sets you apart:
2 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing)
2 or more years working experience quoting and binding directly with the insured.
Experience with Agency Management Systems and/or Salesforce.
Experience working in a Commercial Lines multiple carrier environment.
Experience writing Commercial lines in multiple states.
Experience working in a call center environment.
Active P&C General Lines License for home state.
Compensation range: The salary range for this position is: $43,680.00 - $76,610.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage.
USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyProgrammer/ Service Now Developer-Remote
Remote or Murfreesboro, TN job
Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Siddhant Singh at email address ***************************** can be reached on # ************.
We have Contract role Programmer/ Service Now Developer-Remote for our client at Nashville TN. Please let me know if you or any of your friends would be interested in this position.
Position Details:
Programmer/ Service Now Developer-Remote- Nashville, TN
Location : Nashville , TN - Remote
Project Duration : 12+ months of contract
Pay range : $50- $55 an hour on W2
Job Description::
We are looking for a Service Now Developer with strong expertise in Customer Service Management (CSM) and/or Public Sector Digital Services (PSDS).
This role will focus on designing, configuring and delivering solutions that improve citizen services, streamline case management, and support digital transformation initiatives in the public sector.
Key Responsibilities:
Solution Design & Development
Configure and customize Service Now CSM and PSDS applications to meet public sector requirements.
Develop workflows, case lifecycles, business rules, and integrations with external government systems.
Build portals and self-service experiences tailored for citizens and government staff.
Implementation & Delivery
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Implement proactive service delivery features to improve citizen engagement and transparency.
Ensure scalability, maintainability, and compliance with government standards.
Integration & Support
Integrate Service Now with legacy systems, CRM, ERP, and external data sources.
Provide ongoing support, troubleshooting, and enhancements for CSM and PSDS modules.
Maintain documentation of configurations, customizations, and processes.
Governance & Best Practices
Adhere to Service Now development standards and coding best practices.
Ensure compliance with public sector security, accessibility, and data privacy regulations.
Participate in code reviews and contribute to continuous improvement initiatives.
Skills & Qualifications:
Hands-on experience with Service Now CSM and/or PSDS modules.
Strong knowledge of Service Now architecture, modules, and integrations (REST, SOAP, etc.).
Proficiency in JavaScript, Glide API, Flow Designer, and Integration Hub.
Experience with platform security, including user access management and compliance.
Experience with Service Portal development and UI/UX customization.
3+ years of Service Now development experience.
Experience integrating Service Now with third-party applications (REST/SOAP APIs).
Service Now platform upgrades and health scans are a plus.
Preferred Qualifications:
Service Now Certified System Administrator (CSA).
Experience in Agile/Scrum environments.
Knowledge of public sector service delivery models and citizen engagement strategies.
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Siddhant Singh at email address ***************************** can be reached on # ************.
Technical Product Specialist - Vice President
Remote or Cary, NC job
Job Title Technical Product Specialist
Corporate Title Vice President
Who we are
In short - an essential part of Deutsche Bank's technology solution, developing applications for key business areas.
Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.
Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here.
Overview
As a Technical Product Specialist, you'll own the full lifecycle of the eDiscovery Identification Tool, ensuring its stability, compliance, and continuous innovation. Acting as the link between strategy and execution, you'll collaborate with development teams and cross-functional partners to deliver new features and seamless system integration. Your work will be pivotal in reducing legal and regulatory risk by enabling accurate, timely identification of compliance data. You'll champion the adoption of eDIT across Chief Information Officer (CIO) areas, driving consistent support for eDiscovery requirements. This role demands strong technical expertise, deep knowledge of compliance processes, and the ability to influence stakeholders across legal, compliance, and technology domains.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model with up to 60% work from home, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days, a commitment to Corporate Social Responsibility
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Access to a strong network of Communities of Practice connecting you to colleagues with shared interests and values
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits, Educational resources, matching gift and volunteer programs
What You'll Do
Drive the development of functional and technical requirements, as well as execution plans, to support product delivery
Engage with stakeholders to clarify requirements and translate them into actionable deliverables
Manage the full technical release process, including deployment coordination, incident resolution, and compliance-related activities
Collaborate effectively with eDiscovery colleagues and cross-functional teams, demonstrating strong communication and stakeholder management skills
Oversee and ensure the successful technical onboarding of applications into the eDIT ecosystem
How You'll Lead
Collaborate with technology & business heads to ensure application meets regulatory, audit, and cyber hygiene standards; accountable for architecture reviews, risk assessments, and defensible processes
Partner with release managers, tech leads, and entitlement gatekeepers to drive end-to-end release planning, stability, and segregation of duties; accountable for operational oversight and continuous improvement
Engage cross functional teams and global data coordinators to translate compliance needs into product features, manage change communication, and deliver enhancements; accountable for aligning roadmap with legal hold and governance obligations
Skills You'll Need
Bachelor's degree or equivalent required
Strong background in software development processes with experience in managing and maintaining enterprise-grade products
Solid foundation in modern technologies, including Cloud platforms (preferably Google Cloud Platform), programming languages (Java preferred), Databases (Oracle), Infrastructure as Code (Terraform), and Big Data ecosystems
Working knowledge of design patterns, architectural frameworks, and best practices for scalable, secure enterprise solutions
Proven hands-on experience in maintaining and enhancing complex applications, ensuring stability and compliance; as well as strong understanding and working experience with Agile methodologies and practical experience with Atlassian tools (JIRA, Confluence, Bitbucket) and GitHub for version control and collaboration
Skills That Will Help You Excel
Google Cloud Platform (GCP) certification is highly desirable, demonstrating proficiency in architecting and managing secure, scalable cloud solutions essential for enterprise-grade product implementation and integration
Proven ability to lead incident resolution and operational readiness, including stakeholder communication, compliance alignment, and continuous improvement of runbooks and processes
Strong experience in planning and executing UAT cycles-defining scope, coordinating stakeholders, managing evidence and sign-offs, and ensuring release readiness in compliance driven environments
Excellent communication skills with the ability to share knowledge, foster collaboration across teams and virtual environments, and build strong relationships within a matrixed organization; fluent in English (written and verbal)
Expectations
It is the Bank's expectation that employees hired into this role will work in the Cary office in accordance with the Bank's hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Cary is $125,000 to $185,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authenti cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees ***************************
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice, please email ****************.
#LI-HYBRID
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank's Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.
Experience Owner - Housing Experience
Remote or Boston, MA job
This is a contract-based employment opportunity
The Executive Office of Housing and Livable Communities (EOHLC) was established in 2023. Its creation reflected the Commonwealth's focus on housing, elevating the organization from a division (DHCD) to an executive office reporting directly to the Governor. EOHLC works to create more homes and lower housing costs for Massachusetts residents. We administer programs focused on housing production, housing affordability, fairness and equity in housing opportunity, emergency and transitional housing and financial supports, and home energy affordability, among other areas.
Are you interested in helping people in Massachusetts find and secure affordable housing? The Executive Office of Housing and Livable Communities (EOHLC) is hiring an Experience Owner to develop and iteratively improve the renter's experience of learning about, applying for, and gaining access to private affordable housing, as well as the property owner and municipal experience of offering and filling affordable housing opportunities. In this full-time contract role, you will translate the team's high-level strategy into an actionable plan that spans policy development, technology, process definition, and more.
This position is a full-time contract opportunity. The primary work location for this role will be at 100 Cambridge Street, Boston, MA 02114. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST. This position follows a hybrid schedule, typically requiring an average of two days per week in the office, with the flexibility to balance on-site and remote work as needed.
Duties and Responsibilities:
Co-develop a long-term and near-term vision for the Common Application for Affordable Housing (Common App) in partnership with the project's Experience Research Design Lead, including a front-end applicant experience and back-end property manager experience.
Serve as the project's policy and business lead, identifying laws, policies and operational procedures related to Private Affordable Housing that need to be clarified, updated, or created to successfully fulfill on completing this project. This will include conducting audience research, gathering input, and drafting policy proposals, and business process documentation.
Develop and manage the implementation plan, ensuring cross-disciplinary teams are working together towards strategic milestones that ladder up to the long-term vision. The implementation plan will include coordinating work across research, design, policy development, operations, technology, procurement, legal, and more.
Map and proactively manage complex stakeholder groups including HLC and other state agency staff, prospective renters, housing developers, property managers, advocacy organizations, municipal representatives, software vendors and others. Act as primary point of contact for the initiative.
Partner closely with an Experience Design and Research Lead to address key research questions, generate solutions, prototype concepts and advocate for user needs.
Partner with agency stakeholders to understand policies, technology systems, business needs, and other constraints to inform the implementation plan.
Partner with IT Project Manager to develop strategy for technology procurement and advise vendor work.
Measure impact of work and prioritize improvements to the experience based on data.
Act as a change agent within Housing and Livable Communities by advocating for agile development and data-driven decision-making.
Preferred Knowledge, Skills & Abilities:
7+ years of professional experience in product management or program management leading multi-disciplinary teams achieving complex policy implementation projects, preferably with IT components as part of the solutioning
Deep understanding of policymaking and implementation within government, with experience evaluating and crafting policy, and/or experience working alongside policy experts
Experience launching new services and translating high-level strategy into actionable plans that take into consideration complex stakeholder dynamics
Demonstrated flexibility, curiosity, and patience in navigating highly regulated
Outstanding communication, storytelling, facilitation, and change management skills
Demonstrated ability to break work into smaller increments
Drive to serve the end user and focus on user needs
Ability to anticipate and address roadblocks
Experience identifying metrics and using data to make programmatic decisions and process changes
Strong preference for direct experience in the housing field
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Trial Attorney - Child & Family Law (Hybrid)
Remote or Boston, MA job
A legal advocacy agency is seeking a Trial Attorney to represent clients in children and family law cases in Massachusetts. The role involves interviewing clients, conducting legal research, and preparing motions in court. Applicants should possess a Juris Doctorate and have a commitment to serving diverse, low-income populations. Strong interpersonal and analytical skills are essential. This full-time position offers a yearly salary ranging from $75,000 to $129,966 and may allow for a hybrid work schedule.
#J-18808-Ljbffr
Information Security Analyst
Remote or Jacksonville, FL job
Job Title Information Security Analyst
Corporate Title Associate
Deutsche Bank Chief Security Office (CSO) is looking for an Information Security Analyst to support the Bank's Information Security Threat Operations (ISTO) - Data Leakage Monitoring (DLM) capabilities.
The DLM Analyst is responsible for timely acting on data leakage events and incidents, taking decisions to ensure the corresponding course of action for rapid containment and mitigation, as well as ensuring all applicable steps in the Bank's DLM process get timely implemented (e.g. impact assessment. consequence management) and accurately documented.
Besides operations tasks, he/she will be supporting to evaluate and adjust processes, tools, and reporting, as well as wider ISTO initiatives or projects.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift and volunteer programs
What You'll Do
Monitor and analyze data activities to detect and prevent unauthorized data transfers and leaks
Utilize metadata logged by DLP solutions to support incident management and forensic investigations
Ensure timely response and containment of data leakage incidents
Ensure proper information security incident documentation and hand over to other colleagues within ISTO as needed
Provide accurate information and reporting with regards to DLM incidents to the relevant stakeholders and timely escalate to other relevant teams/roles as needed, Support the assessment of financial, reputational, client, market or regulatory impact associated with data leakage security incidents
Contribute to data leakage monitoring process improvements as well as detection rules tuning
Skills You'll Need
Bachelor's degree or equivalent required
Previous experience in a similar position, or background on incident management, or SOC related roles
Familiar with the MITTRE ATT&CK framework as well as CISSP, CISM, GCIH or other relevant certifications in the field
Knowledge of industry standards and best practices for data protection
Reasonable understanding/background with Security Incident and Event Management (SIEM) systems, and detection tools, ideally on Splunk, McAfee, Symantec, Microsoft Sentinel & Purview
Skills That Will Help You Excel
Fluent in English, very good communication skills and confident assuming timely decisions
Independent way of working with strong decision making and problem-solving ability
Appetite for continuous learning
Comfortable with working in international & multicultural teams
Expectations
It is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Jacksonville, FL is $60,000 to $86,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authenti cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees ***************************
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank's California Privacy Notice please email ****************.
Benefits Advisor (Mid-Level) - Health & Wellness
Chesapeake, VA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Benefits Advisor (Mid-Level), specializing in Health & Wellness, you will play a vital role in supporting the well-being of our employees and their families. You will be responsible for managing key benefits programs, ensuring compliance, and promoting a culture of health and wellness across USAA.
We offer a flexible work environment that requires an individual to be in the office 4 days per week.
This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Program and vendor management for the vision and dental plans.
Subject matter expert for the wellness and fitness reimbursement programs.
Oversee family building program.
Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings.
Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually.
Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services.
Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers.
Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions.
Assists with raised issues on benefit programs.
Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy.
Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants.
Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs.
Evaluates the efficiency and impact of changes for benefits programs and initiatives.
Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings.
Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations.
Assists with benefit projects and initiatives and serves on cross functional teams.
Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives.
Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources.
Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations.
Experience leading and/or running projects/programs.
Working knowledge of data analysis tools and techniques.
Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs.
Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquires and complaints.
Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans.
Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA.
Compensation range: The salary range for this position is: $77,120.00 - $147,390.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyDirector, Military Affairs Service - Army
Chesapeake, VA job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives.
Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys.
Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces.
Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities.
Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps.
Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership.
Represents USAA at selected public events engaging the military community.
Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations.
Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience.
Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners.
Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy.
3 years of direct team lead or management experience required.
20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer).
Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment.
Strong leadership, communication, and interpersonal skills
Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions.
Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights.
Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics.
Possession of Military ID card required.
What sets you apart:
Military assignment serving in a senior military leadership position.
Staff and leadership experience serving at a major military command or higher headquarters.
Extensive knowledge of military leadership structure and military installation functions.
Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services.
Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary.
Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends.
10-years or more experience engaging the military community.
Compensation range: The salary range for this position is: $127,310 - $243,340.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplySenior Business Analyst
Remote or Houston, TX job
A great opportunity for a Senior Business Analyst to join our team in Houston, working closely with Tally clients to drive the energy future!
Tally Group is arguably the fastest growing energy software provider in the world (and our people grow just as fast!). Headquartered in Australia, we design and build agile solutions for real world problems. Having invested heavily in our retail ecosystem in 2024, we're now expanding our industry-leading capabilities around the world. Our role is to enable energy retailers to hit their targets with cutting-edge technologies, helping to reshape the way their customers buy, sell and engage with energy.
Our Houston office is part of a mighty team of globally dispersed employees, promoting flexible working options and diverse collaboration. We are ambitious, fast-paced and thriving at the leading edge of transformation. Will you join us?
What you'll be doing
Reporting to the US Delivery Lead, you'll be working in a team that moves at pace! The team work on projects that are smaller in scale with rapid turn arounds, requirements are defined for Developers in hours not days. You'll be part of a distributed team that works across 4 countries, which does require some meetings outside of usual business hours.
You'll be responsible for:
Writing user stories translating complex problems into requirements Developers can action
Working with Solution Architects to groom requirements
End-to-end analysis, modelling, and documentation of requirements to drive system enhancements, service optimization, and stakeholder-aligned project outcomes.
Analyzing and prioritizing customer and compliance requirements to identify and recommend product and process improvements that enhance effectiveness, reduce risk, and support regulatory alignment.
Building and managing great stakeholder relationships to support the successful delivery of projects and exceptional customer experiences.
Supporting user acceptance testing by verifying issues and providing timely, accurate documentation to ensure business readiness and solution integrity.
What we're looking for
Our people are change makers of the energy future! To thrive at Tally Group, you will need to have a curious and collaborative spirit. You must be customer-centric, a strong communicator and have a can-do attitude. In addition, and specific to this role:
Able to step back, pause and think critically about the correct approach before diving in
Proven experience in prioritization and compliance-driven change delivery.
Deep understanding of Software Development Life Cycle, business analysis, and process modelling, with strong documentation standards, especially user stories
Skilled in stakeholder engagement and cross-functional collaboration
Strong Jira and Excel skills.
Data focused approach - SQL experience is a bonus!
What we offer
Competitive remuneration within a supportive and collaborative team
Flexible working arrangements to suit your lifestyle
Vibrant office environment in the beautiful, tree-filled community of The Woodlands
Health insurance options
Employee referral bonuses
Access to our comprehensive wellness program and other wellbeing initiatives
An annual bonus day off to celebrate you!
Hybrid role with 2-3 days in office. We're open to remote working for the right person, provided they're available to travel to Houston for up to a week at a time.
Tally Group stands at the forefront of technological innovation within the energy retail industry. Our talented global team is dedicated to driving digital transformation and operational efficiency for our clients. We aim to empower the energy sector with cutting-edge technology that brings real business results.