Hybrid Service Writer / Diesel Mechanic
Richmond, VA jobs
TruckPro is seeking a Hybrid Service Writer / Diesel Mechanic who will be responsible for serving as the primary point of contact for customers, handling all aspects of service intake and communication, and performing hands-on repairs on diesel-powered vehicles and equipment. This dual-role position requires a professional who can effectively manage customer expectations while expertly diagnosing, maintaining, and repairing diesel engines and systems.
Benefits for Service Writer/Diesel Mechanic:
Competitive Pay
Paid Training
Employee Referral Bonus
Medical, Dental and Vision
401K - with company match
Paid Time Off - NO WAITING PERIOD
Paid Holidays
Safety Boot Purchase Reimbursement
Unique company culture that values its people
A hybrid service writer and diesel mechanic role combines the duties of customer service and vehicle repair into a single role. This position requires a professional with a dual skill set: excellent communication and customer-facing skills, along with a deep mechanical and electrical knowledge of diesel engines and heavy-duty vehicles.
Service Writer Responsibilities Include:
Greet customers, listen to their descriptions of vehicle problems, and ask probing questions to diagnose issues
Translate customer concerns and symptoms into detailed, accurate repair orders for the shop's records
Provide comprehensive and transparent cost estimates for parts and labor, and obtain customer authorization before beginning repairs
Communicate proactively with customers throughout the repair process, providing updates on progress, explaining complex repairs in simple terms, and notifying them of any changes to the estimate or timeline
Process invoices, handle billing, and ensure all warranty paperwork is completed correctly
Schedule service appointments and manage the shop's workflow to ensure efficient operations
Coach, train, and mentor mechanics/technicians
Diesel Mechanic Responsibilities Include:
Perform diagnostic tests using specialized software and tools to identify mechanical and electrical problems in diesel engines, transmissions, and other vehicle systems
Conduct thorough inspections and follow a diagnostic checklist to ensure all critical parts of heavy-duty trucks, construction equipment, or other diesel-powered machinery are examined
Perform preventative and routine maintenance, including oil changes, fluid level checks, wheel balancing, and tire rotation
Repair or replace faulty components, such as engines, brake systems, steering mechanisms, and electrical systems, using hand and power tools
Perform welding and driveline repairs (requires hot work awareness)
Test-drive vehicles after repairs to ensure they operate correctly and have been fixed to standard
Maintain a clean and safe work environment, adhering to all safety regulations and disposal procedures
Service Writer/Diesel Mechanic Candidates Will Have:
Comprehensive understanding of service operations in the heavy-duty truck industry (
Prior experience as a service writer or service advisor is highly desirable)
5+ years hands-on experience as a diesel mechanic or technician (
within heavy-duty industry required
)
Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical customers
Solid knowledge of diesel engine systems, repair procedures, and maintenance protocols
Proficiency with diagnostic software, shop management systems, and basic office software (i.e.,
diesel laptop, Eaton, Bendix, ABS Brakes, JPro
)
Excellent organizational and problem-solving skills, with the ability to multitask in a fast-paced environment
A valid driver's license and a clean driving record (
required
)
Current or ability to obtain at company expense: CDL Class B or Class A (
required
)
Relevant certifications, such as those from the National Institute for Automotive Service Excellence (ASE), are a plus
A degree or certification in diesel technology, or a related field (
preferred
)
Proficient with MS Office Suite products with ability to conduct basic tasks in Excel
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
The work is active
Typically the associate will lift, pull and move heavy duty truck parts that might be in excess of 50+ lbs
The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, lifting, and pushing
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
While performing the primary duties of the job, the associate will be regularly exposed to dirt, dust, fumes, and noise and temperature variances
E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
"TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law."
#LI-MW1
Director, Ecommerce Business Operations
Pittsburgh, PA jobs
Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!
What We're Looking For:
At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.
GNC is seeking a Director, eCommerce Business Operations to lead the business planning, execution, and optimization of our digital commerce ecosystem. This role will drive operational excellence across all digital platforms, ensuring that our eCommerce strategies align with company objectives and deliver exceptional customer experiences that drive revenue, profitability, and long-term loyalty.
The ideal candidate is a data-driven, process-oriented leader with a strong understanding of digital retail operations, merchandising, fulfillment, and cross-functional collaboration between business, IT, marketing, and supply chain teams.
What You'll Do:
This is a Full-Time Salary Position
The Director, eCommerce Business Operations is responsible for driving operational excellence, process optimization, and cross-functional alignment across the eCommerce business. This role serves as the strategic connector between Digital Operations, Merchandising, Marketing, Supply Chain, Customer Service, and IT to ensure the online business runs efficiently and achieves revenue and customer experience goals. The Director will lead business planning, performance reporting, platform operations, and continuous process improvement across the end-to-end eCommerce ecosystem.
Deliver E-Commerce P&L ensuring channel KPIs aligned to EBITDA goals.
Lead business planning (categories, merchandising mix, promotions) to align to sales targets.
Drive weekly and monthly business reviews with clear variance analysis and partner with teams to identify and prioritize actions.
Map and refine end-to-end eCommerce processes (product setup, content readiness, promotions, checkout flow, fulfillment, returns, etc.).
Serve as primary liaison across cross-functional teams to ensure timely and high-quality execution.
Identify process gaps and lead operational improvement initiatives; drive standardization and documentation.
Optimization recommendations: Partner with marketing, merchandising, and product teams to identify and prioritize actions that improve site performance or profitability.
Forecasting and planning: Collaborate with FP&A and Merchandising on demand or sales forecasting based on historical data, trends, and promotional calendars.
Oversee platform readiness, site operations monitoring, and resolution workflows for issues impacting customer experience (site errors, broken links, search & navigation, latency, etc.).
Partner with Product & Engineering teams to manage release calendars, UAT, and system enhancements.
Work closely with Customer Service and CX teams to address customer friction points, return patterns, and service needs.
Reporting: Build performance dashboards for leadership to enable quick, data-driven decisions.
Optimize product mix, pricing, and promotional strategy to balance growth and margin.
Partner with Merchandising on assortment and inventory alignment to digital demand.
Work with supply chain and finance to optimize fulfillment methods by category to improve customer experience and profitability
Ensure digital KPIs (traffic, conversion, AOV, repeat rate, CAC, and LTV) align to EBITDA goals.
Additional duties as assigned.
Environmental Factors & Working Schedule:
Hybrid work environment, 4 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely.
Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
The noise level in the work environment is usually low/moderate
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
QUALIFICATIONS:
8+ years of experience in eCommerce operations, digital merchandising, digital product, or related analytical/operational roles.
3+ years of people leadership experience.
Proven success managing cross-functional business operations within a retail or direct-to-consumer environment.
Strong understanding of eCommerce systems including CMS, PIM, OMS, ERP, and web analytics platforms.
Highly analytical with the ability to convert insights into operational plans.
Excellent communication skills and ability to work across both technical and business teams.
Strong group facilitation and team building skills.
Excellent written skills required for preparation of process documentation, deliverables, proposals, and statements of work.
Excellent verbal, interpersonal and presentation skills.
Social Media Content Creator
Philadelphia, PA jobs
About Us
RushOrderTees is one of the biggest names in custom apparel - and we're ready to level up our social game. We're looking for a creative powerhouse who lives and breathes content, knows what's trending before it trends, and isn't afraid to jump in front of the camera and make magic happen.
If you're the friend everyone asks to film their videos… If you constantly say “this would be a great TikTok”… If your followers actually
engage
with your content…
We want you.
What You'll Be Doing
Filming and creating high-energy, scroll-stopping content for TikTok, IG Reels, YouTube Shorts, and more
Featuring as on-camera talent to tell our brand story in fun, real, behind-the-scenes ways
Using your existing influence to help grow our reach and build authentic brand moments
Dreaming up creative concepts that show off our custom apparel + production process
Editing your content into polished, platform-ready videos
Jumping on trends, challenges, POVs, and viral sounds
Working closely with our marketing team to bring big ideas to life
What We're Looking For
You MUST have a strong TikTok and/or Instagram following
A portfolio of content that shows your personality, creativity, and editing skills
Confidence on camera - you love being the face of the content
Ability to film and edit short-form video independently
Passion for staying ahead of social trends and cultural moments
A fun, bold, imaginative voice that fits influencer-style storytelling
Bonus Points If…
You've worked with brands before
You have motion graphics or design experience
You're familiar with apparel, fashion, or e-commerce content
You can direct others or collaborate well with a team
What You Get
Competitive pay + potential perks tied to performance
Huge creative freedom (we WANT your ideas!)
A massive production facility full of visual content opportunities
A supportive team that loves trying new things
The chance to grow your personal brand while growing ours
Ready to Become the Next Face of RushOrderTees?
Apply directly through LinkedIn. Please include your handles or links to your TikTok, Instagram, YouTube.
Work Environment
This is a 5 day per week hybrid position based the Far Northeast Philadelphia area. Monday - Thursday onsite and Friday work from home.
Graphic Designer
Lehi, UT jobs
The Brand team at Nature's Sunshine is looking for a highly skilled graphic designer with strong integrated marketing experience. This role will conceptualize and execute design across print, digital, email, advertising, web, social, video, and motion, bringing our brand to life through fresh, modern, insight-driven creative.
You will collaborate closely with Brand, Growth, Lifecycle, Global Creative, and external agency partners to deliver elevated work that reflects our brand promise and drives business results. The ideal candidate is proactive, design-savvy, curious about trends, and comfortable pushing creative forward through research, experimentation, and original thinking.
RESPONSIBILITIES
* Contribute to the North America Brand and Creative team by delivering high quality, cohesive design across all brand touchpoints.
* Concept and design integrated campaign assets for print, digital, email, web, social, video, and motion.
* Develop visual systems for major campaigns and extend them consistently across channels.
* Lead campaign photo shoots by guiding creative direction, building shot lists, and partnering with photographers to achieve brand aligned imagery.
* Translate strategic and creative briefs into refined, production ready design.
* Stay current on design trends, category aesthetics, and competitor creative, and proactively recommend ways to elevate our work.
* Partner cross-functionally with Brand, Growth, Lifecycle, Ecommerce, Product, and agency teams to ensure alignment and cohesive execution.
* Present creative concepts clearly to marketing partners and senior stakeholders, incorporating feedback while maintaining design integrity.
* Participate in post-campaign reviews and apply performance insights to future creative.
* Maintain and evolve brand guidelines to ensure consistent application across all formats.
* Keep design files and folders organized, structured, and easily shareable for cross functional use.
* Bring forward new ideas and creative solutions that advance the brand and support business objectives.
QUALIFICATIONS
* BA or BFA in Graphic Design, Visual Communication, or related field.
* 3 to 6 years of professional design experience, ideally in consumer brands, wellness, beauty, CPG, or agency settings.
* Strong portfolio demonstrating integrated campaign work, digital and print craft, and elevated visual storytelling. When applying, please add your online portfolio link at the top of your resume.
* Expert-level skills in Adobe Creative Cloud (InDesign, Photoshop, Illustrator), with additional capability in motion or video editing preferred.
* Design for a range of channels, including digital, social, email, website, and paid platforms. Familiarity with TikTok and Amazon Marketplace is a plus.
* Understanding of photo shoot workflows, including pre-production alignment, shot lists, creative direction, and on-set collaboration.
* Familiarity with photography or videography principles is a plus, but this role does not require shooting.
* Strong communication, collaboration, and presentation skills.
* Highly proactive, self-directed, and committed to raising the creative standard while delivering on business objectives.
Portfolio of work must be submitted with the application for consideration
Position is based in Salt Lake City, and a hybrid of on-site and remote work is expected
Nature's Sunshine is dedicated to being a Force of Nature that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations.
We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society.
EVP, Operations & Development, Multi-Location Health & Wellness, Private Equity, 78965
Minneapolis, MN jobs
EVP, Operations & Development, Multi-Location Health & Wellness, Private Equity
Our client is a middle market, multi-location Health & Wellness enterprise making ambitious growth strides nationally.
We are seeking an experienced, growth-focused multi-location operator to take on the mantle of EVP, Operations & Development with a mandate to build out and oversee a highly efficient customer-focused operations network. You will manage the entire project life cycle of new build expansion and drive operational efficiencies across a national enterprise. This individual will come from a proven background in multi-location hospitality, retail or healthcare services with proven experience in successfully introducing best practices, professionalizing operations and functioning as a strategic and tactical business partner alongside the senior executive team. You will have a “roll-up your sleeves” operating style and bring relevant experience in the planning, project management and rapid rollout of an ambitious expansion strategy. This role requires experience leading teams, refining processes, implementing systems and simultaneous project management of the new build strategy.
The compensation package includes a highly attractive equity opportunity with a competitive base salary and cash bonus opportunities. This position offers the flexibility for hybrid and/or remote work.
Sales Development Representative - Healthcare Software - REMOTE!
Las Vegas, NV jobs
Full-time Description
Sales Development Representative - Work From Home!
Work Specifics: Full-time, Non-Exempt position, Fully Remote; Monday - Friday 8 am - 5 pm local time
Are you a natural connector who loves starting conversations and creating opportunities? Step into a high-impact role where you'll introduce decision-makers to powerful SaaS solutions that transform the workers' compensation ecosystem. If you're excited to grow your career in healthcare SaaS , we want to meet you.
What You'll Do:
Engage and qualify prospects in a vital healthcare technology sector
Conduct outbound prospecting efforts to generate new leads through various channels such as cold calling, email outreach, social selling, and networking.
Schedule and coordinate software demo meetings between qualified prospects and the sales team.
Research and identify key decision-makers within target organizations to initiate contact and build relationships.
Utilize CRM software to manage lead information, track activities, and maintain accurate records of interactions.
? Why You'll Love This Role:
Be part of a mission-driven team modernizing workers' comp through technology
Clear growth pathways in SaaS sales and healthcare solutions
A collaborative environment where your wins are noticed and celebrated
Your outreach directly drives better outcomes for injured workers and more efficient workflows for clients
Who You Are:
A confident communicator who thrives on conversation
Organized, proactive, and motivated by goals
Tech-savvy and curious about how SaaS improves the workers' comp industry
Ready to make an impact in a fast-moving, essential field
Pay and Perks:
Base Pay $20-30/hr depending on experience, certifications and location
Commission structure - 2 ways!
Medical, dental, vision insurance
401K
PTO and paid holidays
*Requires DSL, fiber, or cable internet connection from home 100 Mbps preferred or better. *
Requirements
Experience in workers' compensation, third-party administration, healthcare, or managed care industries preferred
1-2 years of previous experience in sales, business development, or lead generation
Cold calling: 1 year
Strong communication skills with the ability to articulate value propositions and engage prospects effectively.
Self-motivated and results-oriented with a proactive mindset and a drive to succeed.
Positive attitude with a passion for a career in sales
Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
Familiarity with CRM software (e.g., Salesforce) and proficiency in Office Suite (e.g. Microsoft).
Knowledge of the workers' compensation industry or healthcare sector is a plus.
Physical Requirements:
Candidates must be able to sit most of an 8-hour day except for lunch and break times. The candidate must be able to keyboard for most of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. The candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. The candidate must be able to provide and confirm a safe home office environment. A home office must be HIPAA compliant.
Health Insurance Product Development Assistant
Pittsburgh, PA jobs
Job DescriptionHealth Insurance Product Development Assistant, Pittsburgh, PA 15219 Secure your future with a direct-hire position as an employee of the company - this is not a temporary role, and you'll never pay a fee for our assistance.
As a proud partner of the company, Novus Group is dedicated to helping you succeed. We provide comprehensive support, including resume fine-tuning, personalized interview coaching, compensation insights, and end-to-end navigation of the employment process, leading you directly to an offer.
Location: [Downtown Pittsburgh, PA 15219] This role does offer some remote/work-from-home flexibility, but will require a regular presence in Pittsburgh, PA.
Company Overview:The Company, a non-profit healthcare organization, is a leader in providing high-quality, compassionate care to patients. With an extensive network of hospitals, clinics, and other medical facilities, the Company is dedicated to improving the health and well-being of the communities served.
Job Summary:As the Health Insurance Product Development Assistant, you will assist in the research, analysis, and design of new health insurance products that meet the evolving needs of customers. Working closely with cross-functional teams, you will gather and interpret data, identify market trends, and collaborate on the development of product features and pricing strategies. Your attention to detail, analytical skills, and passion for the insurance industry will be essential as you help shape the future of Company's healthcare solutions.
Key Responsibilities:- Conduct market research and data analysis to inform the development of new health insurance products
- Assist in the design and testing of product features, benefits, and pricing structures
- Collaborate with actuaries, underwriters, and marketing professionals to ensure the viability and competitiveness of new insurance offerings
- Gather and synthesize customer feedback to identify opportunities for product enhancements
- Support the implementation and launch of new insurance products - Participate positively in various workgroups by offering valuable input, taking action on relevant items, and coordinating between departments as requested by leadership- Assist/take lead in development and presentation of training materials Minimum Qualifications:
Bachelor's degree in business, health care, management, a related field OR relevant experience.
2 years of business experience required.
Knowledge of Commercial Insurance products is a bonus.
Experience in product development a plus, but not required.
Good project management skills with proven ability to manage multiple tasks and priorities.
Strong computer skills required, with proficiency in Outlook, Excel, Word and Internet Explorer.
Strong organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong communication skills, both verbal and written, and the ability to communicate effectively with all levels and all departments.
Positive, professional attitude and enthusiastic demeanor.
Ability to work independently with minimal or no direction from leadership
Compensation and Benefits:A competitive salary is offered to new hires of up to $67,000 per year, commensurate with experience, as well as a comprehensive benefits package including health, dental, and vision insurance, retirement plan contributions, tuition reimbursement, and generous paid time off. In addition to your base salary, you have the potential to significantly increase your earnings.
After hire, the Company offers performance-based raises and pathways for higher pay through continuous learning and education, with the potential to reach up to $95,000 annually in this position.
Equal Opportunity Employer:Our organization is committed to providing equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Tech Testing Specialist
Paris, TX jobs
Leap is one of the major transformation programs currently at Pernod Ricard. It is focused on designing and building our future-proof ERP system, which will harmonize all transactional processes across the Group. The Tech Testing specialist will be responsible for managing all phases of testing (Solution Integration Testing, End-To-End Testing, User Acceptance Tests), ensuring the successful implementation of SAP and surrounded satellites including defect process. He will be in charge of testing methodology to ensure a consistent testing approach across steams with synchronization and correct sequencing. He will also be coordinating with all stakeholders involved in testing (LEAP tech, business streams, affiliates) to check the coverage of testing scope and secure the testing of all processes. He will also build and maintain test planning and track assets needed for testing preparation and execution.
Your key missions:
You will:
Test planning and strategy:
* Own testing strategy, processes and support teams on the testing methodologies and templates tailored to LEAP
* Collaborate with project stakeholders to understand business requirements and define testing objectives
* Ensure adherence to testing standards and best practices to maintain high quality and reliability of the ERP system
You will test Execution and Management:
* Lead the execution of test cases, including unit, solution integration tests, End 2 End Tests, and user acceptance testing (UAT) (incl. volume and performance tests) and setup of testing automation
* Coordinate with cross-functional teams (including local teams) to ensure thorough testing of SAP functionalities and its satellites
* Manage testing schedules, resources, and deliverables to meet project timelines
* Setup tools to track testing progress from an End To end perspective and report status, outcomes, and risks to project management and leadership
* Continuously assess, improve, and automate testing processes to enhance efficiency and effectiveness.
You will perfect Tracking and Resolution:
* Identify, document, and track defects using appropriate tools and methodologies
* Work closely with development and implementation teams to ensure timely resolution of issues
If you recognize yourself in the description below, don't wait and apply?
* You have a bachelor's degree in computer science, Information Systems, or a related field.
* You have proven experience in ERP testing, preferably with SAP
* You have experience with SAP S/4HANA and understanding of ERP systems.
* You have knowledge of test automation tools (e.g. Tosca)
* You have proficiency in test management tools and methodologies (notably Xray, JIRA)
* You can translate business requirements into technical solutions.
* You have knowledge of project management methodologies (e.g., Agile, Scrum).
* You have excellent analytical and problem-solving skills
* You can work independently and collaboratively in a fast-paced environment
* You are fluent in English, French is a plus
Location: Paris
Wait, there's more…
We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events…
Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies.
Job Posting End Date:
Target Hire Date:
2025-10-01
Target End Date:
Auto-ApplyTraffic Coordinator - (Remote within Texas)
Kerrville, TX jobs
The Traffic Coordinator is a foundational role that supports the execution of integrated marketing campaigns and retail initiatives, ensuring projects move smoothly through the marketing and creative process by keeping timelines, deliverables, and stakeholders aligned.
This role is ideal for a highly organized and detail-oriented individual looking to gain hands-on experience in brand and retail marketing, while building skills in project coordination and creative workflow management.
WHAT YOU WILL BE DOING:
* Coordinate day-to-day trafficking of marketing projects, ensuring all deliverables are routed, reviewed, and approved timely and on schedule.
* Maintain project calendars, timelines, and status updates for campaigns, product launches, and retail initiatives (in support of the Campaign Project Manager).
* Track deliverables and deadlines across creative, brand, retail, digital, and external partners.
* Ensure final assets are delivered to the right stakeholders, in the correct format, and on time.
* Document and distribute meeting notes, action items, and project updates to keep teams aligned.
* Assist with the preparation of campaign briefs, project requests, presentations, and project recaps, supplying accurate and complete information.
* Provide support for retail marketing initiatives, including in-store collateral, signage, and event materials.
* Help manage file organization and version control for campaign and retail assets, ensuring all marketing assets, campaign materials, and file versions are consistently saved, tagged, and archived for easy retrieval.
* Track budget documentation, invoices, and vendor paperwork as needed to support campaign execution.
* Identify and flag risks to timelines or deliverables, escalating issues to the Director or Campaign Project Manager.
* Contribute ideas to improve processes, enhance workflow efficiency, and support brand marketing team brainstorms and creative ideation.
* Function as a core liaison between sales, creative, ecomm, operations, and retail to clarify brief requirements and resolve project blockers across departments, ensuring information flows smoothly between stakeholders.
WHAT IS REQUIRED:
* Bachelor's Degree in Marketing, Communications, Business Administration, or related field; or equivalent combination of education and/or experience.
* 2 years' experience in traffic or project coordination, administrative support or similar marketing or creative services role.
* Highly organized with strong attention to detail and ability to effectively manage multiple projects simultaneously.
* Excellent written and verbal communication skills with ability to comfortably collaborate across teams and various stakeholders.
* Intermediate proficiency in Microsoft Office Suite.
* Ability to thrive in a fast-paced environment, adapt quickly to competing priorities, analyze situations, and develop creative solutions.
* Ability to travel to various work locations as business need requires.
PREFERRED QUALIFICATIONS:
* Experience in traffic or project coordination, administrative support or similar marketing or creative services role within the retail or lifestyle industries.
* Exposure to retail marketing, creative services, or agency/brand-side traffic coordination.
* Familiarity with creative workflows (asset routing, proofing, version control).
* Familiarity with project management tools.
Product Development Senior Associate - Hybrid NYC
New York, NY jobs
WHO WE ARE: BaubleBar designs accessories that make life more fun. Founded in 2010, the Company is known for its statement-making styles that create joy and bring people together. Today, BaubleBar's unabashedly optimistic perspective can be found across multiple accessory categories that are sold direct to consumer and at 8,500+ retail stores globally.
WHAT WE'RE LOOKING FOR:
BaubleBar is currently seeking a Product Development Senior Associate to join our team. You will be responsible for coordinating and maintaining the day-to-day development procedures for the complete collection of our bead and craft kits across all accounts and customers. The Product Development Senior Associate works with the Product Development team to learn the entire product development process from initial design through prototype development and bulk production. As our PD Senior Associate you will have the opportunity to collaborate with merchandising, design, and production teams, and communicate with our overseas factories on a daily basis.
WHAT WE WANT YOU TO DO:
* Own the A-Z product development for our complete offering of bead and craft kits across all accounts and customers
* Communicate design, material and details to vendors and ensure samples are ready for market meetings
* Collect and monitor the development and production schedules, ensuring deadlines are met
* Support Product Development management in cost engineering, margin management and sample timing
* Be responsible for meeting design, function and quality goals of all bead and craft kit products
* Establish strong working relationships with cross-functional divisional teams to ensure product success
* Constantly evaluate and support evolution of the product development process through education of development team and process change
* Bring a high level of creativity, attention to detail and efficiency while working under tight deadlines and on multiple projects simultaneously
* Be enthusiastic about expanding your skill set and working on a broad range of projects
* Stay knowledgeable about industry standards and trends
* Work onsite at our Manhattan office 4-5 days per week
WHAT WE WANT TO SEE:
* Bachelor's degree in Fashion Merchandising or related degree preferred
* 3-4+ years of experience in jewelry, crafts and/or children's toys product development experience required
* Thorough understanding of the design & development process from inception through production
* An expert in jewelry, craft or toy factory best practices and capabilities
* Knowledge of overseas markets and materials in order to source the right materials at the right price
* Ability to take initiative, multi-task, proactively troubleshoot and problem solve in a fast-paced setting
* Someone who truly LOVES creating amazing products at the right price and whose passion is evident in their work
WHAT WE OFFER:
* Starting salary range for this role is $75,000-80,000. Starting offer within that range will factor in work location, skills, background and years of relevant experience
* Generous benefit package including: Outstanding company contribution towards employee premiums for Medical, Dental and Vision Insurance, PTO, 10 paid Company Holidays, Company paid Life Insurance & more!
* Company laptop, free monthly product allowance and employee discounts
Auto-ApplyB2B Sales Operations Coordinator (Order Management Specialist)
Denver, CO jobs
TRUEWERK, based in Denver, Colorado , is reimagining life and work in the trades by engineering the world's most technically advanced, high-performance workwear. Today's trade professionals rely on apparel that keeps them safe, comfortable and capable of performing at their best. By innovating technical fabrics that deliver unmatched performance in hot weather - or that layer together effectively in cold and inclement conditions - TRUEWERK proudly supports the men and women across the trades who are building tomorrow. TRUEWERK serves customers in the U.S. and Canada via TRUEWERK.com, Amazon and through our wholesale, retail and B2B sales partners. With nearly 50 hardworking employees, TRUEWERK is on a strong growth trajectory and is passionate about developing its people and culture in support of its mission.
Job Description
This is a hybrid role requiring regular in-office presence at our headquarters in Denver, Colorado Tuesday-Thursday, with the option to work remotely on Monday and Friday based on business needs.
We're looking for a highly organized, detail-driven
Sales Operations Coordinator
in Denver, Colorado to support our growing B2B (business-to-business) channel. In this role, you'll serve as a key point of contact for wholesale and B2B orders-owning the flow from order submission through delivery. You'll ensure orders are processed accurately, tracked closely, and communicated clearly while coordinating across customers, warehouses, and internal groups to keep everything running smoothly.
This role is ideal for someone who thrives at the intersection of systems, process, and people-bringing strong communication skills, a sharp eye for detail, and a collaborative mindset to deliver an exceptional experience for our B2B customers.
The Sales Operations Coordinator reports to the Senior Manager of Sales Operations and partners closely with B2B customers, Brand/Community, Fulfillment, Accounting, 3PL partners, and shipping carriers.
Order Processing and Tracking
Serve as the subject matter expert to our Team, partners, and customers for accurate, relevant order information
Serve as the primary point of contact for entering and tracking B2B sales orders, ensuring accurate and timely processing from order entry through delivery
Utilize NetSuite to manage customer account data and sales orders, overseeing the full order lifecycle, including inventory transfers, fulfillment through 3PL partners, and final delivery tracking
Monitor and manage backorder reports to ensure inventory is released and invoiced promptly upon availability
Communication and Coordination
Maintain consistent, timely, and proactive communication with internal groups, partners, vendors, and customers to keep orders moving efficiently
Act as the main liaison between Sales and relevant stakeholders for all order management inquiries
Proactively communicate with customers by sending order confirmations and tracking information to ensure accurate and on-time delivery
Collaborate closely with the Fulfillment group to ensure accurate and timely order processing and shipment
Customer Satisfaction and Support
Provide exceptional customer service to support repeat business and reinforce TRUEWERK's position in the performance workwear industry
Resolve order-related issues, discrepancies, or delays with urgency, working cross-functionally to identify and implement solutions
Maintain accurate, up-to-date records of orders, shipments, and communications within order management systems
Help Identify process gaps and contribute to continuous improvement initiatives to enhance efficiency and customer satisfaction
Stay informed on inventory levels, shipment status, and other relevant details to provide accurate updates to customers and internal groups
Qualifications
Must Have
Recent experience in B2B or wholesale operations supporting complex order requirements; 3+ years in similar role(s) preferred
Strong understanding of order fulfillment, logistics, and inventory management
Proficiency with an ERP or order management system (we use NetSuite) and vendor compliance portals such(NuOrder, SPS Commerce, or CommerceHub)
Advanced spreadsheet skills (Google Sheets, Microsoft Excel)
Experience tracking items or workflows in project / task management tools (e.g., Monday.com)
Knowledge of basic accounting principles related to order processing and invoicing
Bonus
Experience with program orders, replenishment, and vendor compliance requirements, including routing guides, chargebacks, and vendor portal updates
Experience managing active accounts and recurring orders within a growth-stage consumer goods company
Preferred
Experience with apparel or outdoor products
Familiarity with, interest in, or personal experience with the skilled trades
Additional Information
TRUEWERK is committed to providing fair and competitive compensation through a combination of base salary and performance-based bonuses. Other benefits include but are not limited to:
Employer-paid medical coverage
Employer-paid dental coverage
Optional vision coverage
Employer-paid life and AD&D insurance
Employer-paid short-term & long-term disability coverage
Affordable coverage for dependents and domestic partners
Additional out-of-pocket insurance options
HSA account with employer contribution
401K with company match
Monthly hybrid-work stipend
Professional development reimbursement program
Annual performance bonus
Unlimited PTO policy
11 company holidays
Employee Assistance Program for mental health support
Free workwear for you and discounts for friends and family!
Salary Range: $60,000 - 65,000 base salary + bonus
Applications for this role are expected to be accepted through December 26, 2025.
TRUEWERK is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at TRUEWERK are based on business needs, job requirements and individual qualifications, without regard to race, color, age, religion, family or parental status, pregnancy, sex, gender identity, sexual orientation, national origin, disability, genetic information, or any other protected characteristic as outlined by federal, state and local laws.
IT Technician (Local Applicants only)
El Dorado, KS jobs
Job DescriptionNetwork Computer Solutions (NCS) empowers organizations by delivering the latest IT solutions. Our approach to business is simple; keeping our customers satisfied and prepared to interact with the rapid evolution of information technology. Our mission, to deliver high-performance solutions that are efficient and cost effective for our customers. Their success is our success.
We are looking for qualified technicians to install, maintain and repair computers and networks. As a computer technician you must be well-versed in computer systems and network functions. This candidate will have the ability to monitor the organization's and their client's networks for security breaches and investigate when one occurs. Use and maintain software, such as firewalls and data encryption programs, to protect sensitive information. Check for vulnerabilities in computer and network systems. The ideal candidate will be reliable, be able to work diligently and accurately and will possess a great problem-solving ability to fix issues and ensure functionality.
Responsibilities:
Establish and maintain positive Client relationships.
Understand a problem and work through details to reach a comprehensive solution in a timely manner.
Timely and detailed documentation of Client configurations, issues and resolutions.
Offer quality support to coworkers and Clients through a variety of methods.
Propose equipment, services, software and solutions to increase Client efficiency.
Maintain a prioritized schedule to effectively utilize the work day.
Construct and execute comprehensive solutions that are in the best interest of the Client.
Protect and preserve all personal and occupational information encountered during employment.
Qualifications & Experience:
One of the following
2+ years experience in an IT support role
2-year technical degree
Bachelors in related field. * Strong background in server management, networking protocols.
Ability to work in both a team environment.
Exceptional trouble-shooting skills.
Exceptional customer service skills.
Excellent verbal and written communication skills.
Clear driving record
Ability to climb an 8 ft. ladder.
Ability to lift 50 lbs. without assistance.
Be punctual.
**Looking for Candidates in Eldorado, KS and surrounding area. This position is primarily remote, but you will be required to go onsite.
Flexible work from home options available.
Customer Relations Specialist (Hybrid- AZ Only)
Mesa, AZ jobs
What's Under the Hood
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us!
That's Nice, But What's the Job?
In short, as a Customer Relations Specialist, you will take ownership of individual inquiries and complaints from all areas of DriveTime, encompassing a range of situations that customers encounter both pre and post-sale. Our Customer Success Advisors' see each case through to completion by proactively working with the customer to find the best possible solution for all parties.
In long, some other responsibilities include:
Responding to inquiries and complaints promptly through proactive follow up.
Interacting with customers through multiple means of communication, including phones, text, and social media.
Communicating with all lines of the business to properly research customer concerns.
Attention to detail to ensure accurate representation of their cases.
Problem solving with autonomy to offer assistance when appropriate.
Effectively managing customer conflict while under pressure.
Showing empathy and understanding for the customer's situation and act as a single point of contact for customers to ensure the highest level of customer satisfaction by setting proper expectations.
Meet/exceed performance goals set by the company to deliver best in class customer experience by managing inbound and outbound customer communications within Service Level Agreements.
Duties include, but are not limited to, being involved in and helping to develop training as needed, addressing customer concerns appropriately, assisting with legal settlements, as well as identifying trends and consistently looking for innovative methods on improving the overall business process.
So, What Kind of Folks Are We Looking for?
Positive emotional resilience. Problems will arise. We want to make sure you have the ability to rise past them while maintaining an optimistic attitude.
Strategic thinker. We are looking for an individual that takes an insightful, future oriented, open-minded, and proactive approach to thinking.
Passionate and goal oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
Levelheaded. You will need the ability to maintain personal composure when confronted with a difficult situation.
Self-starter. You will be provided all the tools to succeed, but it's up to you to take advantage of them.
The Specifics.
High School Diploma or GED required. Bachelor's degree or equivalent experience preferred.
Hybrid role with opportunity to work from home in an approved location once training is completed
Must be comfortable working on site as needed and have availability weekdays from 7am-4pm.
Spanish Speaking a Plus!
So What About the Perks? Perks matter
Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!
Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!
We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!
Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Auto-ApplyAssociate Category Manager - Hybrid
New Kensington, PA jobs
Job Description
Who are we?
Polyconcept North America (PCNA) is the industry's biggest and most diverse offering of promotional products and decoration services. At PCNA, we don't just create products - we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions.
What we offer you
Full healthcare and benefits! The health and wellness of our employees is important to us, that's why we offer benefits including medical, vision, dental, short-term disability, and more!
Flexible scheduling
401k Matching
Generous Paid Time Off and Holidays
PCNA Cares Share Fund - donating to teammates in times of need
Why you will make it your career
We invest heavily in modernization, operating more efficiently with cutting edge digital technology
We value our employee's contributions in a collaborative and inclusive work environment
Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger
As the industry leader for environmental responsibility, sustainability is the key to every decision we make
Our Values
Delight Customers: Treat our customers the way you'd like to be treated.
Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative
Think Team: Work together to get the job done. Be inclusive and collaborative.
Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.
Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other's input.
Our Businesses
Leed's is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products, offering deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories: Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high-quality drinkware categories. Spoke's print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!
The Position
The Associate Category Manager has ownership and accountability for a category, or categories, under the strategic direction of a category director or senior manager. This manager also coordinates, communicates and manages the priorities of assigned categories of responsibility, to support category growth and sales performance measures for both Bulletline and Leeds products.
Key Responsibilities
Develops and manages Category level plans that dovetail with Company's strategic and financial direction ensuring SKU's are “PO Ready” and that margin targets and investment goals are achieved. This is done in conjunction and approval of the Category Director.
Works closely and assists a category manager, or senior manager, with development plans according to the strategic goals of the category and company.
Drives Category Sales (Growth and Volume) and margin targets for appointed categories.
Manages the life cycle of the full SKU offering in each category enhancing SKU productivity and minimizing obsolete inventory exposure based on the strategy set by the category director.
Communicates and coordinates all phases of the development cycle as applies to duties and product development time and action of the product launch. This includes and supports product design and development through catalog launch and delivery.
Analyzes and reports on sales, competitors, and market trends. React to these trends and apply the findings to development plans.
Engages Operations Planning Team on all new initiatives.
Develops and execute training/sales tools to assist sales force with information on new and existing product lines.
Communicates to overseas merchandisers design PDFs and revisions, FOB targets and distributor pricing, materials, colors, packaging, production time, ETD's, maker minimums, testing/engineering - concerns/solutions and sample follow-up as applies to the product development launch.
Communication responsibilities for all product compliance requirements.
Closely collaborates with marketing team on effectively bringing new product to market and maximize marketing opportunities with existing product for both brands Bulletline and Leed's.
Coordinates with Compliance manager on HTS information and customs compliance on current product development launch and inline concerns for Leed's and Bulletline.
Coordinates with engineering and production control on all product testing/decorating approvals and fixture approvals of new products for Bulletline and Leed's. Communicate approvals and or concerns/solutions to Overseas Merchant Team for both brands.
Manages profitability of a category with new product launches by analyzing target pricing and target gross margin. Also works with sourcing in managing inline product profitability by managing FOB costs and sourcing strategies.
Researches and reviews by category/item to ensure that pricing and trend positioning of categories and items are consistent with Leed's and Bulletline Brand Strategy.
Presents new product strategies and feature-benefits to large sales-oriented audience.
Adheres to product launch timeline and action plans.
Closely collaborates with category planner on setting optimal inventory levels for both brands Bulletline and Leed's.
Responsible for serving as a brand manager for retail brand partners that fall within the categories you're responsible for managing.
Skills and Knowledge
Strong management and leadership skills
Strong product positioning and trend research
Strong verbal, written and presentation skills
Must have strong analytical skill set and ability to effectively analyze sales data
Must have exceptional organizational skills
Exhibit high levels of flexibility and professionalism in extremely fast-paced environment
Ability to influence and work through cross-functional teams without formal authority.
Minimum Qualifications
Bachelor's degree or equivalent experience in business, merchandising, or related field.
Minimum, 2-5 years' experience in product development or category management preferred, or a related field such as planning, merchandising, buying, or brand management.
Experience in target customer and product trends.
Previous experience with planning or sourcing required.
Travel Requirements
Domestic travel required, international travel if needed.
Travel up to 15%
Together we inspire pride
We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation.
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PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws.
Fraud Disclaimer:
PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.
Remote Phone Sales Representative - Aftermarket Auto Parts
Carson City, NV jobs
Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us!
Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below!
Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program.
Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work!
Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs!
Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds!
WHO IS TURN5?
Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
POSITION SUMMARY
Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build.
QUALIFICATIONS
Education: High school diploma or an equivalent combination of education and experience.
Must have or have the ability to acquire automotive knowledge in all supported vehicles.
Excellent sales ability and some product knowledge or ability to learn.
Ability to maintain attendance as defined by company policy.
Ability to maintain professionalism and use tact when dealing with difficult customers.
Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel)
Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended.
Excellent organizational skills with the ability to handle multiple tasks simultaneously.
Oral and written communication, interpersonal skills.
Ability to prioritize workload and meet deadlines.
Upon hire, successful completion of the Turn5 sales new hire training program.
Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT
Bi-lingual a plus
PERKS & BENEFITS
Health Insurance: Medical, dental, and vision coverage
Financial: 401(k)/Roth plans with generous company match!
Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements
Automotive Enthusiast Program:
Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14.
Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles.
Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees.
Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns.
Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales.
Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team.
Uses excitement and product knowledge to sell automotive accessories.
Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc.
Builds rapport with customers to foster repeat business up to and including service-related issues.
Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries.
Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.).
Answers questions/educates customers, providing purchasing suggestions as necessary.
Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc.
Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets.
Notifies Sales leadership team of trends or problems encountered.
Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles.
Participates in special projects and performs other duties as assigned by management.
ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation)
Visual and hearing capability.
Ability to sit for long periods of time.
Ability to maintain attendance as defined by company policy.
Ability to work under pressure to meet strict deadlines.
Ability to operate general office equipment i.e., fax machine, photocopier, computer printer.
Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others.
Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances.
#Sales25
Auto-ApplySales & Customer Engagement Manager - HARGROVE
Lanham, MD jobs
The Sales & Customer Engagement Manager is responsible for identifying, sourcing, and securing business across the full end-to-end range of products and services Encore as an organization can deliver with direct focus on Virtual and Hybrid event opportunities. This position may be focused on one specific sector or region. The Customer Engagement Manager will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. The Customer Engagement Manager will report to the GSO Sales Leader.
Key Job Responsibilities
Business Development
* Proactively pursue net new business opportunities and follow up on assigned event leads from marketing campaigns, new solution offerings and industry relations efforts.
* Build strategies and customer pursuit plans that include contacting prospective clients to conduct an end-to-end event solution.
* Manage demonstrations to introduce Encore, Encore's approach, and solutions as relevant to each contact.
* Develop relationships with multiple stakeholders in designated key accounts to include meeting planners, business unit directors, and sourcing teams to target virtual and hybrid events using personal networks, contacts from industry relations activities, and unassigned contacts.
* Understand customer's needs and goals to create an event experience that best aligns Encore resources and solutions, while driving customer awareness and adoption.
* Identify and develop additional event leads via targeted prospecting.
* Manage quotes, proposals, pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN.
* Advocate for Encore solutions in the industry, through speaking, networking, or attending events as needed.
* Actively network and generate new contacts, making valuable introductions to Encore while also working the existing database to ensure customers are shown the maximum partnership value.
Event/Account Management
* Oversee the sales process for identified opportunities and key account assignments.
* Act as the liaison between customer and the production teams to ensure conversion and overall customer satisfaction.
* Ensure compliance and consistent execution of any customer agreements across Encore's executing divisions.
* Maintain timely and consistent customer scope and reporting via Compass and Navigator, through the transition to the assigned execution team for the delivery, while you maintain the internal/external communication of key requirements.
Revenue Management
* Meet and exceed monthly and quarterly revenue quotas.
* Actively manage virtual & hybrid event pipeline while evaluating opportunities to engage in other areas of Encore business including core audio visual services, power, rigging, HSIA, creative services, and all offerings Encore provides to clients.
Sales, Operational and Technical Support
* Effectively communicate the customer's needs internally across multiple departments.
* Liaise with internal resources to convey technical requirements, budget expectations, and timelines.
* Work closely with Encore internal contacts to realize account objectives and act on resolving customer experience and internal issues.
* Consistently monitor and update demos based on platform development and updates.
* Monitor and maintain accurate and timely Compass (CRM) Account and Contact data entry, billing records, show evaluations, customer surveys and any other information on assigned accounts requested by management in accordance with policies and procedures.
* Maintain latest solutions knowledge through regular training and development opportunities via EncoreU or other training opportunities as they are presented.
Job Qualifications
* Bachelor's Degree or equivalent
* 3+ Years' experience in Sales
* Seasoned Sales Professional with a go get/hunter sales mindset
* Ability to generate leads through lead follow up, lead generation through calling, sales blitz programs research, and networking.
* Experience in shifting focus to virtual and hybrid experiences, and the vision to adapt as needed with changes in the business
* Existing non-preferred/strategic account relationships preferred
* Experience in building relationships and rapport with customers, understanding how to work with accounts until a need is uncovered
* Experience working within a team environment to over-deliver on desired results
* Experience providing a high-level of customer service and having a "yes" approach to finding solutions
* Experience in creating and delivering compelling high-level presentations to a variety of key stakeholders
* Excellent computer skills including all Microsoft Office applications
* Experience with the use of customer relationship database
* Strong written and oral communication skills needed to draft sales presentations, and effectively solicit business via phone and face to face customer contact, as well as through tradeshow and industry events
* Excellent organizational skills and the ability to manage multiple projects/activities at the same time
* In depth understanding of the meetings and event technology industries
* Desire and ability to travel within the United States or abroad
Competencies
This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title.
Competency Group = 2
Deliver World Class Service
* Hospitality
* Ownership
Do The Right Thing
* Demonstrates Self-Awareness
Drive Results
* Ensures Accountability
See The Big Picture
* Decision Quality
* Manages Complexity
Value People
* Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (********************************************************************************************
Work Environment
Office or Remote Office Location
Work is performed primarily in an office environment even if the salesperson is identified as remote. Salespeople who work "remote" need to have a designated office environment free of distractions and noise to immolate the proper work environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#INDSALES
#LI-JA1
Director of Online Marketplace
Sandy, UT jobs
Full-time Description
Location: Preferably in our office in Sandy, Utah. Open to a remote position for the right applicant.
Cariloha is an omni-channel brand focused on soft and sustainable bedding, bath, and apparel made from better-for-the-planet bamboo viscose. Driven by a comfort and eco-conscious lifestyle, Cariloha joins the style of the Caribbean with the spirit of Aloha to provide the best in sustainable luxury. By turning self-replenishing bamboo fields into ultra-soft fabrics, Cariloha offers an exclusive collection of bedding, apparel, and bath goods, made from this soft, cool, clean and green resource. Inspired by the essence and energy of the islands, Cariloha blends style and self-expression into every piece of clothing and bedding it makes. Special care is taken to drape customers in soft, comfortable, naturally breathable fabrics that let them sleep, live and feel every day like they do on vacation. Thanks to an ever-growing, rich supply of bamboo, Cariloha has a growing fleet of 70+ stores in 16 countries offering its proprietary bamboo apparel, bedding and bath goods and enjoying the quality, soft touch, and green ‘footprint' of this renewable resource.
Cariloha is proud to be a Certified B Corporation, which is a third-party verification showing our commitment to the highest standards of verified performance, accountability, and transparency on factors from sustainable impact on the planet to employee benefits and charitable giving. We are looking for team members who espouse these same values.
Overview:
This position is responsible for leading the development and execution of channel marketing activities and programs for Cariloha to achieve sales growth with our eCommerce retail partners, including Amazon, Macy's, Target, Bed, Bath & Beyond, Wayfair, and others.
The Channel Marketing Manager is directly responsible for managing the strategy for these channels, including developing the product mix that will perform best in these channels, managing inventory (FBA, AWD), developing the promotional and marketing calendar, optimizing all content, optimizing advertising to optimize share of voice, 3rd party content aggregation and advocacy, and partner co-marketing. The position will collaborate with our strong internal teams in graphic design, marketing, sales, product development, and logistics so we are looking for somebody who is experienced and knows how to foster collaborative relationships internally and externally with partners.
Requirements
Responsibilities:
Manage the relationship with Amazon Vendor Central and Seller Central, ensuring compliance with Amazon's policies and best practices.
Oversee daily operations related to Amazon 1P and FBA, including inventory management, pricing, promotions, and fulfillment.
Optimize product listings, content, and keywords to improve visibility and conversion rates.
Monitor and analyze key performance metrics, making data-driven decisions to enhance performance.
Develop and implement strategies to maximize sales and profitability in Online Marketplace channels.
Identify growth opportunities and create actionable plans to capture market share.
Coordinate with internal teams to ensure seamless execution of marketplace strategies.
Support development and management of channel marketing budget, expenses, and forecasts.
Analyze sales data, website traffic and trends, and retailer data to assess marketing lever effectiveness.
Report monthly on which tactics are performing well, or not.
Analyze, understand, and action on competitive activities and trends for marketing planning.
Assess ROI to determine whether marketing spend is best to outsource or managed internally.
Requirements:
Education: Bachelor's degree, preferred though not required.
Proven experience in managing Amazon 1P and FBA operations, with a strong track record of driving sales and profitability.
In-depth knowledge of Amazon Vendor Central and Seller Central, including listing optimization, inventory management, and performance analytics.
Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
Excellent communication and negotiation skills, with the ability to build and maintain relationships with key stakeholders.
Demonstrated ability to work collaboratively with cross-functional teams.
Proficiency in Excel.
Compensation and Perks:
$95,000+ base salary + bonus opportunities based on income growth
Medical, Dental, Vision, Life, 401(k) match
PTO
Rewarding Recognition Programs - includes weekly and monthly monetary rewards, and five annual $2,500 “Live Your Dream” rewards for outstanding employees
Generous Product Discounts for Employees
Annual Product Giveaways
Flexible Work Scheduling
Annual Free, One-on-One, Private Financial Consulting
Salary Description starting at $95,000 + bonus opportunities
Software Engineer Internship (Summer 2026 - Remote)
Atlanta, GA jobs
**Software Engineering** _(Remote)_ The Home Depot's Summer Internship program offers college students an opportunity to develop leadership skills and gain hands on experience in a corporate environment. During an 11 - week period from May 18 - July 31, 2026, interns will be assigned to a functional team such as Supply Chain, Marketing, e-commerce, Technology, Finance, Operations, Merchandising, Pro, Home Services, Human Resources, etc. Interns will learn more about our retail business and our corporate offices while having the opportunity to work on a pre-assigned project that impacts the function they are supporting. Additionally, interns participate in networking and development activities that set them up for success as they build their careers.
**What makes a Great Intern:**
+ **Action Oriented** : Intern takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
+ **Manages Ambiguity** : Intern effectively navigates and thrives in uncertain situations while using sound judgment to make decisions without having the full picture. Is able to move work forward without all the details
+ **Collaboration:** Intern contributes to the group's efforts and steps forward to help as needed. Seeks input from others
+ **Nimble Learning:** Intern actively learns through experimentation when tackling new problems, using both successes and failures as learning fodder
+ **Communication** : Intern develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audience
+ **Customer Focus** : Intern builds strong customer relationships and delivers customer-centric solutions
+ **Drives Results** : Evaluates information to make logical decisions and achieve results despite potential challenges or setbacks.
**Description of the Major/Subject Area**
A Software Engineer Intern is responsible for joining a product team and contributing to the software design, software development, and overall product lifecycle for a product that our users will love. As a Software Engineer Intern, you will work under the guidance of a more senior engineer on an existing product team to ship production code.
Tasks, responsibilities, and key accountabilities include:
+ Planning & Analysis:
+ Uses critical thinking to approach problems and create solutions
+ Collaborates with senior leaders on assignments
+ Delivery & Support:
+ Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
+ Works under the direction of a more senior engineer to build a well-rounded skillset
+ Configures commercial off the shelf solutions to align with evolving business needs
+ Creates automation scripts for both infrastructure and test cases
+ Learning:
+ Participates in learning activities around modern software design and development core practices (communities of practice)
+ Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
+ Reviews and discusses code from more senior engineers to understand best practices and design patterns
+ Increases business acumen by learning about other parts of the business
**Preferred Qualifications**
+ Currently pursuing relevant advanced degree
+ 0-1 years of relevant work experience
+ Interest in working as part of a collaborative, cross-functional, modern software design and development team
+ Exposure to a web-front-end technology and framework such as HTML, CSS, JavaScript, AngularJS, ReactJS, and Jquery
+ Exposure to version control systems (preferably Git)
+ Previous experience working in group environments or utilizing paired programming
+ Preferred GPA 3.0 or above
**Description of Roles: (Career paths that utilize this skillset full-time)**
At The Home Depot, our associates always have room to move up and explore new opportunities. After the Internship, here are some examples of early career roles for interns:
+ Software Engineer
**Location:** Remote Interns will be primarily remote throughout the 11-week program but may be required to travel to our Atlanta corporate office (Store Support Center) for up to 3 weeks during the program. Travel expenses will be covered for eligible interns.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $24.00 - $27.00
Business Process Specialist
Tempe, AZ jobs
**What's Under the Hood** DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.
**That's Nice, But What's the Job?**
**_This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time._**
In long, our Business Process Specialist (Process Engineer) is responsible for:
+ Responsible to design, manage, analyze, improve, and innovate on the 100+ processes we have in the Servicing ecosystem
+ Lead the objective of ensuring that the processes are well designed, and controls are built effectively to ensure that processes meet or exceed requirements.
+ You will lead the design and management of Operational KPIs and provide monthly summary, trends to the Sr. Leadership team, which will include building, influencing and executing corrective/improvement ideas
+ Partner with and influence stakeholders across the organization, such as Operations, Product, and Technology to build and manage processes effectively.
+ You will lead the agenda of building and institutionalizing a set of Process practices that have been declared as the essentials of a Process management culture at Bridgecrest
+ Be the Standard bearers for the process artifacts and hold process owners and managers in Operations responsible to keep it updated and to right quality standards
+ Manage the Policies and Standard Operating Procedures, including working with compliance to update it when business strategy or process changes
+ Continuously identify and implement high leverage opportunities for process improvement.
+ Lead large scale process improvement projects.
+ Enable and facilitate many small scale 'Kaizen - Special Ops' continuous improvement projects across Operations.
+ In situations (ex-A/B test or product launch) that require 'non tech' solution: plan, build and launch the manual process
+ When new Tech releases impacts 'Agent Operator' components of process or impacts critical client requirements baked into the process, you will play the role of assessing the impact, designing the Ops solution, testing the solution implemented, managing Ops readiness, creating training materials as needed, communicating change and getting buy in from Ops leaders/Client managers and their sign off.
+ Constantly train, assist and audit process managers and owner practices who are managing the 100+ process across servicing
+ We still love to maintain our scrappy start up culture. You will be required to be an individual contributor, a thought leader and an organization influencer
+ You will lead the objective of periodically checking and verifying that the processes are working per intent. You will create a scalable and low-cost methodology for checking and verifying.
+ You will explore modern technology and tools such as Speech to Text, Natural Language Processing, Adaptive Learning models to build the Best-in-Class suite of tools that monitor the health of the processes across Bridgecrest and identify areas for improvement
+ You will bring leadership skills to partner with the business to influence and strengthen QA template and QA processes
+ Monitor for industry trends and institute these practices as necessary
+ You will partner closely with our various stakeholders to ensure that as pro As a people leader, you will identify, coach and grow talent, who can be the next set of process managers to champion Process Management in the Organization.
**So What Kind of Folks Are We Looking for?**
+ **Intellectual curiosity. Why? What? How?** Do you find yourself always wanting to learn more and broaden your knowledge base? If so, this could be the role for you.
+ **Passionate and goal-oriented.** We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
+ **Killer analytical and reporting abilities** . You'll need the capability to analyze data and in return, prepare timely reports on your findings.
+ **Master multi-tasker.** We are looking for someone that is not only good at multi-tasking but thrives in it.
+ **Excellent verbal and written communication skills** . The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
+ **A mind for the details.** Okay we know "detail-oriented" is on about every job description - but we really mean it!
**The Specifics:**
+ 3+ years in a business process, operations excellence, or similar role
+ Process and analytical oriented, with skills across process, quality, statistics, technology and people management
+ Lean, Six Sigma certification is a plus
+ Undergraduate degree in STEM
+ Excellent people influencing skills
+ Understanding of the Servicing and Collections policies as it relates to Financial services business
+ Excellent communication and presentation skills
+ Ability to manage multiple tasks and initiatives in a fast-paced culture
+ Proficient in Excel and basic data analytical tools in Excel
**So What About the Perks? Perks matter**
+ **We take a hybrid work approach,** finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters!
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Customer Success Healthcare Representative
Port Chester, NY jobs
Equal Opportunity Employer/Disability/Veterans
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.
Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.
A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency.
As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy.
This is a remote opportunity for applicants residing in NY!
Duties and Responsibilities
Manages all assigned key accounts
Serves as an account liaison between internal departments and external accounts
Builds relationships and trust between the assigned accounts and Reliable Respiratory
Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service
Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines
Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary
Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system
Obtains all necessary insurance authorizations
Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed
Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed
Spot opportunities to recommend additional services or products that support customer goals and boost referrals
Ensures completion of worklists assigned
Collects patient payments
Ensures patients understand cost responsibilities
Coordinates appointments between customers and respiratory staff
Participates in company phone campaigns
Complies with all policies and procedures established by the company and the company's regulatory bodies
Required Qualifications
18 years of age or older
Must be eligible to work in the United States and not require work authorization from us now or in the future
Bachelor's Degree required
1 year of customer service experience
Required Skills
Effective and professional verbal and written communication abilities
Professional computer experience (especially Microsoft Office Suite)
Ability to work independently to investigate and make decisions
Ability to work in collaboration with others
Ability to prioritize and complete work amidst interruptions in a busy work area
Ability to comply with guidelines both internal and industry-imposed
Ability to reconcile multiple shifting logistical factors for each appointment
Strong attention to detail
Great customer service skills especially in high intensity situations
Fluent in English and Spanish proficiency preferred
Competencies
Adaptability
Analytical Skills
Attention to Detail
Communication
Computer Skills
Customer Service
Decision Making
Dependability
Initiative
Problem Solving
Productivity
Self-Motivated
Sense of Urgency
Teamwork
Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
This role routinely uses standard office equipment such as computers, phones, and printers/scanners
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This job operates in a professional office environment
The noise level in the work environment is usually moderate to loud if employee wished to be in office
Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
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