Operations Coordinator
Suffolk, VA jobs
City/State Suffolk, VA Work Shift First (Days)
Provides daily support to the operations of the department and administrative support to the Leader. Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities. Must have extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements. Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills.
Job Description
As an Operations Coordinator with Sentara, you will support the team and Leader. Performs administrative tasks to include providing customer service through phone and personal interactions. Responsible for correspondence , scheduling meetings, preparing departmental reports, statistics and file maintenance. Prepares and processes accounts payable, payroll, employee mileage reimbursement claims and operational information. Responsible for supply ordering and charge entry. Performs technical support and administrative support to department staff
Education
HS Diploma required
Certification/Licensure
None required
Experience
2 years of clerical experience required.
Keywords: Talroo - Allied Health, Operations Coordinator
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Coordinator Scheduling Operating Room - Specialty Neurosurgery
San Antonio, TX jobs
If you want to know about the requirements for this role, read on for all the relevant information.
Coordinator Scheduling Operating Room facilitates a welcome and easy access to the facility and is responsible for establishing an encounter for any patient who meets the guidelines for hospital service. The Coordinator ensures that all data entry is accurate, including demographic and financial information for each account. The Coordinator is responsible for the successful financial outcome of all patient services. The Coordinator communicates directly with patients and families, physicians, and nurses. This Job requires professional appearance, behavior, and good communication skills, along with dependability, flexibility, and teamwork.
This advanced-level position is designed to promote the demonstrated knowledge and competency of the Coordinator Scheduling Operating Room to demonstrate the ability to use good judgment in making independent decisions to resolve customer issues in all routine operations.
CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
SCHEDULING
Obtains and accurately inputs all required data elements for scheduling and registration, including patient demographics, financial information, guarantor information, and relevant notes associated with the encounter.
Data fields include but are not limited to: address, employment, insurance info, nearest relative, guarantor, insurance plan, admitting diagnosis, working diagnosis, and physician information.
Prioritizes and completes scheduling in a consistent, courteous, professional, accurate, and timely manner.
Review the schedule to ensure accuracy.
Ensures each patient is assigned only one medical record number.
Select the appropriate patient type based on the department and services required.
Documents in account notes.
Ensures orders are received and are consistent with tests/procedures.
Confirms schedule with each physician daily; confirms a null schedule.
CUSTOMER FOCUS
Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty.
Greets patients courteously and professionally.
Calls patients by name.
Ask patients if they may have special needs.
Represents the Surgery department in a professional, courteous manner at ALL times.
Works with other departments to resolve Scheduling issues in a timely and professional manner.
ERRORS
Makes minimal errors in performing scheduling/insurance verification See Error Policy and Procedure for target error rate percentage.
Utilizes education information to reduce error rates.
Requests additional education information when necessary.
Demonstrates ability to select correct insurance plans.
EDUCATION
Provides focused education for staff as needed.
Coordinate new hire training (if needed)
Assure Healthstream education is completed timely.
Attends the majority of Direct Connects
OTHER
Required to assist the hospital in the event of an internal or external disaster.
Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change.
Supports the department in achieving established performance targets.
Completes required training as needed.
Performs all other duties as assigned.
Job Requirements:
Education/Skills
High School diploma or equivalent required.
Associate degree preferred with emphasis in Health/business-related field.
Experience
6 months of scheduling experience preferred. xevrcyc
Licenses, Registrations, or Certifications
None required.
Work Schedule:
Varies
Work Type:
Full Time
Coordinator Reimbursement Lead - Accounting
Dallas, TX jobs
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
The Coordinator Reimbursement Lead is responsible for quality control and implementing the reimbursement functions at the Regional hospitals in order to complete Government required filings, determine the impact of federal regulations on hospital operations and maintain proper account analysis. This position is also responsible for review of third party accounts throughout the System all Regions. The position serves as the champion and educator of uniformed software (easy papers) for all Regions and has the responsibility to train and maintain this software knowledge.
Responsibilities:
Coordinate and review processes throughout the System specific to Medicare cost report software implementation, usage and maintenance for HFS cost report software and EZ WPs work paper preparation software
Responsible for teaching all Regions new reimbursement software to standardize a uniform Reimbursement processes during site visits, webinars and annual reimbursement meeting updates
Prepare and review cost reports, completing comparative analysis of the cost report versus the financial statement and compliance checklist prior to submission, for assigned facilities
Timely completion of work is required to ensure Medicare, Medicaid and CHAMPUS cost reports are submitted by due dates to prevent loss of reimbursement to the facilities
Identify and pursue proper reimbursement methodologies in an effort xevrcyc to receive all reimbursement due based upon Medicare, Medicaid and CHAMPUS Regulations
Responsible for mid-year and annual reviews of third party payable/receivables and providing documentation and analysis as needed to external auditors
Requirements:
Bachelor's Degree
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Coordinator Reimbursement Lead - Accounting
Euless, TX jobs
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
The Coordinator Reimbursement Lead is responsible for quality control and implementing the reimbursement functions at the Regional hospitals in order to complete Government required filings, determine the impact of federal regulations on hospital operations and maintain proper account analysis. This position is also responsible for review of third party accounts throughout the System all Regions. The position serves as the champion and educator of uniformed software (easy papers) for all Regions and has the responsibility to train and maintain this software knowledge.
Responsibilities:
Coordinate and review processes throughout the System specific to Medicare cost report software implementation, usage and maintenance for HFS cost report software and EZ WPs work paper preparation software
Responsible for teaching all Regions new reimbursement software to standardize a uniform Reimbursement processes during site visits, webinars and annual reimbursement meeting updates
Prepare and review cost reports, completing comparative analysis of the cost report versus the financial statement and compliance checklist prior to submission, for assigned facilities
Timely completion of work is required to ensure Medicare, Medicaid and CHAMPUS cost reports are submitted by due dates to prevent loss of reimbursement to the facilities
Identify and pursue proper reimbursement methodologies in an effort xevrcyc to receive all reimbursement due based upon Medicare, Medicaid and CHAMPUS Regulations
Responsible for mid-year and annual reviews of third party payable/receivables and providing documentation and analysis as needed to external auditors
Requirements:
Bachelor's Degree
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Coordinator Reimbursement Lead - Accounting
Carrollton, TX jobs
The Coordinator Reimbursement Lead is responsible for quality control and implementing the reimbursement functions at the Regional hospitals in order to complete Government required filings, determine the impact of federal regulationson hospital operations and maintain proper account analysis. This position is also responsible for review of third party accounts throughout the System all Regions. The position serves as the champion and educator of uniformed software (easy papers) for all Regions and has the responsibility to train and maintain this software knowledge.
Responsibilities:
Coordinate and review processes throughout the System specific to Medicare cost report software implementation, usage and maintenance for HFS cost report software and EZ WPs work paper preparation software
Responsible for teaching all Regions new reimbursement software to standardize a uniform Reimbursement processes during site visits, webinars and annual reimbursement meeting updates
Prepare and review cost reports, completing comparative analysis of the cost report versus the financial statement and compliance checklist prior to submission, for assigned facilities
Timely completion of work is required to ensure Medicare, Medicaid and CHAMPUS cost reports are submitted by due dates to prevent loss of reimbursement to the facilities
Identify and pursue proper reimbursement methodologies in an effort to receive all reimbursement due based upon Medicare, Medicaid and CHAMPUS Regulations
Responsible for mid-year and annual reviews of third party payable/receivables and providing documentation and analysis as needed to external auditors
Requirements:
Bachelor's Degree
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Process Improvement Coordinator, Day Shift, Operational Excellence
Gaithersburg, MD jobs
Support CenterIf you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced Process Improvement Coordinator for our Operational Excellence department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.
As a Process Improvement Coordinator, you will:
• Lead and coordinate performance improvement initiatives to ensure alignment with organizational priorities and the successful execution of system-wide improvement projects.
• Support system-wide governance by ensuring the adoption and sustainability of a consistent project management infrastructure.
• Monitor adherence to the Leadership System and ensure alignment across entities.
• Serve as a liaison between departments to facilitate cross-functional communication and collaboration during project execution.
• Collaborate with team leaders to develop user-friendly templates and tools that streamline project and improvement processes.
• Assist in the preparation of presentations and reports for leadership to communicate project progress, challenges, and outcomes.
• Coordinate the implementation and alignment of system-wide operational excellence efforts and Malcolm Baldrige Performance Excellence framework through AHC's Leadership System & Standard Management Approach
• Coordinate and support the Malcolm Baldrige Performance Excellence Program, guiding its application and deployment across the organization.
• Assist in preparing, evaluating, and submitting Baldrige applications, ensuring comprehensive documentation, evidence tracking, and outcome analysis.
• Ensures full adoption and deployment of the AHC Leadership System and Standard Management Approach
• Monitors the implementation of Performance Excellence activities using the Baldrige framework and Lean Six Sigma methodology.
• Support the execution of strategic operational improvement plans that align with the organization's mission, vision, and goals.
• Collaborate with departments to document current-state processes, identify inefficiencies, and propose streamlined workflows.
• Assist in drafting communication materials, such as presentations, newsletters, and email updates, to promote awareness of improvement efforts
• Monitor compliance with established processes and provide recommendations for adjustments or improvements based on data and stakeholder feedback.
• Other duties as assigned
Qualifications include:
• Familiarity in Lean and Six Sigma methodologies, with practical experience in leading Lean Six Sigma projects across healthcare operations.
• Basic understanding of the Baldrige Framework, with experience assisting in organizational assessments and helping apply Baldrige criteria to operational and clinical processes.
• Ability to plan, organize, and execute multiple projects, ensuring timely delivery and alignment with organizational goals.
• Effective facilitation skills with large dynamic groups
• Meticulous approach to managing documentation, data, and project deliverables to ensure accuracy and completeness.
• Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across the healthcare system. Strong emotional intelligence.
• Experience in developing and monitoring KPIs (Key Performance Indicators) and outcome metrics to track success and drive accountability
• Capacity to manage shifting priorities and adapt to changing organizational needs and project scopes.
• Competence with project management and data analysis tools (e.g., Microsoft Excel, PowerPoint, Minitab, etc.)
• Understanding of how to support teams through transitions and sustain new processes.
• Capability to navigate and resolve conflicts constructively within project teams.
• Ability to build and maintain relationships with key stakeholders and foster collaboration.
• Dedication to maintaining high standards and driving continuous improvement initiatives.
• Bachelor's degree required. Master's in Healthcare Administration, Health Systems, Public Health, Nursing, Business Administration, or a relevant field is preferred
• A minimum of five years of experience in a healthcare setting is required.
• A minimum of five years' experience in project management experience is required.
• Lean Six Sigma Green Belt preferred.
• PMP Certification preferred.
• Passion for fostering a culture of excellence through continuous improvement, innovation, and adherence to best practices in healthcare operations.
• Demonstrated experience managing complex cross-functional projects
• Ability to monitor, analyze, and present performance data and design and implement process-related action plans to improve performance or adherence to standards or regulations
• Advanced level competency in Microsoft Word, Excel, PowerPoint and SharePoint required
Work Schedule:
Day Shift
#GR8 Other
Pay Range:
$77,313.60 - $115,980.80
If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
Under the Fair Labor Standards Act (FLSA), this position is classified as:
United States of America (Exempt)
At Adventist HealthCare our job is to care for you.
We do this by offering:
Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support
As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.
Join the Adventist HealthCare team today, apply now to be considered!
COVID-19 Vaccination
Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.
Tobacco and Drug Statement
Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.
While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.
Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.
Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.
Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.
Auto-ApplyDirector, Field Medical Integrated Enablement & Engagement Process Lead (EPL)
Miami, FL jobs
** A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
**The Opportunity**
The Director, Integrated Enablement & Engagement Process Lead (EPL) is a critical member of the Field Medical team, collaborating with the US Medical Digital team. This individual is instrumental in defining, aligning, and embedding digital, data, and analytics capabilities to not only meet current business needs but also proactively address and anticipate future needs. Acting as a key connector and central liaison between Field Medical and product teams, this role provides strong user understanding, workflow expertise, and product ecosystem knowledge to effectively embed tools within a complex, matrixed organization. Simultaneously, this role coordinates directly with users to drive successful user adoption of new digital capabilities and initiatives. This role plays a strategic part in identifying business needs, shaping product direction and prioritization, and integrating products into new and existing workflows to maximize impact in Field Medical. Furthermore, this role drives the planning and execution of change management, knowledge sharing, training, and adoption, as well as understanding and measurement activities, in partnership with Operational Excellence teams. This role requires a deep understanding of Field Medical priorities, standards of excellence, compliance, and the ability to intuitively manage, inspire, and build trust within a matrixed organization.
**Key Responsibilities**
+ Strategic Liaison & Stakeholder Engagement: Serves as the primary point of contact for Field Medical capability needs, collaborating with cross-functional stakeholders to identify, synthesize, and prioritize user feedback, and ensuring end-to-end excellence across Field Medical digital and AI initiatives.
+ Workflow Design & Process Integration: Accountable for seamless integration of new digital products into workflows, serving as a subject matter expert to identify capabilities, validate requirements, and lead process changes to optimize workflows.
+ Enablement & Support: Develops and implements strategies to drive awareness and adoption of new tools, champions change management, and designs and delivers comprehensive training.
+ Change Leadership & Continuous Improvement: Leads complex change initiatives, drives organizational change from current to future state, and continuously partners with stakeholders to ensure alignment on priorities.
+ Measurement & Optimization: Regularly assesses and reports on the health of Field Medical operations, collaborates with partners to establish KPIs, and synthesizes measurement insights and user feedback into actionable learnings.
+ Compliance & Governance: Establishes robust project governance frameworks, ensures adherence to regulatory compliance and privacy standards, and builds relationships with legal and compliance partners.
**Who you are**
**Qualifications & Experience**
+ Bachelor's degree
+ A minimum of 8 years of work experience, with at least 6 years of experience in the pharmaceutical or biotech industry, including 2 years in Healthcare Business Analytics.
+ Experience in machine learning, deep learning, AI techniques, and building impactful data visualizations for medical decision-making (e.g., using Spotfire , Tableau, and RShiny). Strong data proficiency with a deep understanding of data strategy, technology, and platforms.
+ Strong ability to work across functions in matrixed environments, providing strategic guidance, engaging stakeholders on data and visualization needs, and influencing senior leadership without direct authority.
+ Experience with sole ownership of tactics or pieces, ability to articulate business problems, identify solutions, and own content development from strategy through execution. Demonstrated experience with strategic planning, prioritizing, and management of high-level initiatives and projects.
+ Strong understanding of the healthcare landscape and customer types (health systems, payers, providers, HCPs, patients, IDNs, distributors, pathways), and how they operate their businesses.
**Preferred Qualifications & Experience**
+ MBA or other related graduate-level degree
+ 5+ years of experience in clinical development with strong skills in clinical trial data analysis, RWD assets.
+ Six sigma, PMP, or similar certifications
+ Proven ability to embed products, embrace agile methodologies, and effectively organize for impactful outcomes, while continuously investing in personal development.
+ Demonstrates an enterprise and execution mindset, thriving in ambiguous, transformational environments with adaptive and critical thinking.
+ Exhibits inspiring, visionary, customer-first leadership, strong business acumen, excellent presentation, interpersonal, and communication skills, alongside highly proficient project planning and oversight.
**Location & Travel Requirements**
The role is field-based, with a minimum of 30% of the time expected to be spent in the office in South San Francisco, CA, or traveling to locations designated by the Business.
The expected salary range for this position based on the primary location of South San Francisco, CA is $136,100 - 252,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits (****************************************************
Relocation benefits are not available for this job posting
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants (***************************************************************************************************** .
Director, Field Medical Integrated Enablement & Engagement Process Lead (EPL)
Miami, FL jobs
A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
The Opportunity
The Director, Integrated Enablement & Engagement Process Lead (EPL) is a critical member of the Field Medical team, collaborating with the US Medical Digital team. This individual is instrumental in defining, aligning, and embedding digital, data, and analytics capabilities to not only meet current business needs but also proactively address and anticipate future needs. Acting as a key connector and central liaison between Field Medical and product teams, this role provides strong user understanding, workflow expertise, and product ecosystem knowledge to effectively embed tools within a complex, matrixed organization. Simultaneously, this role coordinates directly with users to drive successful user adoption of new digital capabilities and initiatives. This role plays a strategic part in identifying business needs, shaping product direction and prioritization, and integrating products into new and existing workflows to maximize impact in Field Medical. Furthermore, this role drives the planning and execution of change management, knowledge sharing, training, and adoption, as well as understanding and measurement activities, in partnership with Operational Excellence teams. This role requires a deep understanding of Field Medical priorities, standards of excellence, compliance, and the ability to intuitively manage, inspire, and build trust within a matrixed organization.
Key Responsibilities
Strategic Liaison & Stakeholder Engagement: Serves as the primary point of contact for Field Medical capability needs, collaborating with cross-functional stakeholders to identify, synthesize, and prioritize user feedback, and ensuring end-to-end excellence across Field Medical digital and AI initiatives.
Workflow Design & Process Integration: Accountable for seamless integration of new digital products into workflows, serving as a subject matter expert to identify capabilities, validate requirements, and lead process changes to optimize workflows.
Enablement & Support: Develops and implements strategies to drive awareness and adoption of new tools, champions change management, and designs and delivers comprehensive training.
Change Leadership & Continuous Improvement: Leads complex change initiatives, drives organizational change from current to future state, and continuously partners with stakeholders to ensure alignment on priorities.
Measurement & Optimization: Regularly assesses and reports on the health of Field Medical operations, collaborates with partners to establish KPIs, and synthesizes measurement insights and user feedback into actionable learnings.
Compliance & Governance: Establishes robust project governance frameworks, ensures adherence to regulatory compliance and privacy standards, and builds relationships with legal and compliance partners.
Who you are
Qualifications & Experience
Bachelor's degree
A minimum of 8 years of work experience, with at least 6 years of experience in the pharmaceutical or biotech industry, including 2 years in Healthcare Business Analytics.
Experience in machine learning, deep learning, AI techniques, and building impactful data visualizations for medical decision-making (e.g., using Spotfire , Tableau, and RShiny). Strong data proficiency with a deep understanding of data strategy, technology, and platforms.
Strong ability to work across functions in matrixed environments, providing strategic guidance, engaging stakeholders on data and visualization needs, and influencing senior leadership without direct authority.
Experience with sole ownership of tactics or pieces, ability to articulate business problems, identify solutions, and own content development from strategy through execution. Demonstrated experience with strategic planning, prioritizing, and management of high-level initiatives and projects.
Strong understanding of the healthcare landscape and customer types (health systems, payers, providers, HCPs, patients, IDNs, distributors, pathways), and how they operate their businesses.
Preferred Qualifications & Experience
MBA or other related graduate-level degree
5+ years of experience in clinical development with strong skills in clinical trial data analysis, RWD assets.
Six sigma, PMP, or similar certifications
Proven ability to embed products, embrace agile methodologies, and effectively organize for impactful outcomes, while continuously investing in personal development.
Demonstrates an enterprise and execution mindset, thriving in ambiguous, transformational environments with adaptive and critical thinking.
Exhibits inspiring, visionary, customer-first leadership, strong business acumen, excellent presentation, interpersonal, and communication skills, alongside highly proficient project planning and oversight.
Location & Travel Requirements
The role is field-based, with a minimum of 30% of the time expected to be spent in the office in South San Francisco, CA, or traveling to locations designated by the Business.
The expected salary range for this position based on the primary location of South San Francisco, CA is $136,100 - 252,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits
Relocation benefits are not available for this job posting
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Auto-ApplyDirector, Field Medical Integrated Enablement & Engagement Process Lead (EPL)
Miami, FL jobs
A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
The Opportunity
The Director, Integrated Enablement & Engagement Process Lead (EPL) is a critical member of the Field Medical team, collaborating with the US Medical Digital team. This individual is instrumental in defining, aligning, and embedding digital, data, and analytics capabilities to not only meet current business needs but also proactively address and anticipate future needs. Acting as a key connector and central liaison between Field Medical and product teams, this role provides strong user understanding, workflow expertise, and product ecosystem knowledge to effectively embed tools within a complex, matrixed organization. Simultaneously, this role coordinates directly with users to drive successful user adoption of new digital capabilities and initiatives. This role plays a strategic part in identifying business needs, shaping product direction and prioritization, and integrating products into new and existing workflows to maximize impact in Field Medical. Furthermore, this role drives the planning and execution of change management, knowledge sharing, training, and adoption, as well as understanding and measurement activities, in partnership with Operational Excellence teams. This role requires a deep understanding of Field Medical priorities, standards of excellence, compliance, and the ability to intuitively manage, inspire, and build trust within a matrixed organization.
Key Responsibilities
* Strategic Liaison & Stakeholder Engagement: Serves as the primary point of contact for Field Medical capability needs, collaborating with cross-functional stakeholders to identify, synthesize, and prioritize user feedback, and ensuring end-to-end excellence across Field Medical digital and AI initiatives.
* Workflow Design & Process Integration: Accountable for seamless integration of new digital products into workflows, serving as a subject matter expert to identify capabilities, validate requirements, and lead process changes to optimize workflows.
* Enablement & Support: Develops and implements strategies to drive awareness and adoption of new tools, champions change management, and designs and delivers comprehensive training.
* Change Leadership & Continuous Improvement: Leads complex change initiatives, drives organizational change from current to future state, and continuously partners with stakeholders to ensure alignment on priorities.
* Measurement & Optimization: Regularly assesses and reports on the health of Field Medical operations, collaborates with partners to establish KPIs, and synthesizes measurement insights and user feedback into actionable learnings.
* Compliance & Governance: Establishes robust project governance frameworks, ensures adherence to regulatory compliance and privacy standards, and builds relationships with legal and compliance partners.
Who you are
Qualifications & Experience
* Bachelor's degree
* A minimum of 8 years of work experience, with at least 6 years of experience in the pharmaceutical or biotech industry, including 2 years in Healthcare Business Analytics.
* Experience in machine learning, deep learning, AI techniques, and building impactful data visualizations for medical decision-making (e.g., using Spotfire, Tableau, and RShiny). Strong data proficiency with a deep understanding of data strategy, technology, and platforms.
* Strong ability to work across functions in matrixed environments, providing strategic guidance, engaging stakeholders on data and visualization needs, and influencing senior leadership without direct authority.
* Experience with sole ownership of tactics or pieces, ability to articulate business problems, identify solutions, and own content development from strategy through execution. Demonstrated experience with strategic planning, prioritizing, and management of high-level initiatives and projects.
* Strong understanding of the healthcare landscape and customer types (health systems, payers, providers, HCPs, patients, IDNs, distributors, pathways), and how they operate their businesses.
Preferred Qualifications & Experience
* MBA or other related graduate-level degree
* 5+ years of experience in clinical development with strong skills in clinical trial data analysis, RWD assets.
* Six sigma, PMP, or similar certifications
* Proven ability to embed products, embrace agile methodologies, and effectively organize for impactful outcomes, while continuously investing in personal development.
* Demonstrates an enterprise and execution mindset, thriving in ambiguous, transformational environments with adaptive and critical thinking.
* Exhibits inspiring, visionary, customer-first leadership, strong business acumen, excellent presentation, interpersonal, and communication skills, alongside highly proficient project planning and oversight.
Location & Travel Requirements
The role is field-based, with a minimum of 30% of the time expected to be spent in the office in South San Francisco, CA, or traveling to locations designated by the Business.
The expected salary range for this position based on the primary location of South San Francisco, CA is $136,100 - 252,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits
Relocation benefits are not available for this job posting
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
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Sterile Processing Coordinator-Nights-Orlando Health Watson Clinic Lakeland Highlands Hospital-Lakeland, FL
Lakeland, FL jobs
Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL. Orlando Health offers a great DAY ONE benefits package that includes: Medical, Dental, Vision & Prescription Drug Plans Flexible Spending Accounts & Health Savings Accounts Paid Time Off (accrued) Education Assistance: Preferred Education Program-100% PAID Tuition, Tuition reimbursement & repayment of previous loans Disability and Life Insurance Retirement Savings Plan Family Care Benefits & so much more! The Sterile Processing Coordinator coordinates many of the activities of sterile processing department and demonstrates a thorough knowledge of the skills, and the ability to perform all aspects of the sterilization process, from cleaning and decontamination through packaging, sterilization and distribution. Responsibilities Essential Functions Assures the quality and contents of the instrument trays meet the need for individual surgical procedures. Responsible for the supervision of case cart, SPD and Core. The SPD Coordinator has the knowledge to develop and configure instrumentation trays for quality patient care during all surgical procedures. Responsible for the daily processing of Case Cart supplies and instruments. Must have contact with all vendors and assure them that their trays are complete and sterilized. Interacts with the OR Clinical Specialist and the OR Equipment Tech and provides the interaction between the OR personnel and the SPD concerning instruments and supplies problems. Works closely with the Loan Borrow Coordinator in assuring the timely processing of borrowed instrumentation and equipment, and with the timely turnover after use. Assists in interviewing, selecting, and hiring SPD personnel. Responsible for assisting in the orientation of new employees and human resource issues for the department including coaching plans. Conducts staff meetings to discuss pertinent information and appropriately documents minutes for these meetings. Participates in long and short-range departmental plans, divisional and through the Corporate Sterile Processing Committee. Attends interdepartmental meetings relative to SPD issues. Attends Operational Development continuing management education programs. Interacts with customer departments to integrate and improve patient care activities. Assists in identifying educational needs for SPD staff and customer departments. Maintains correct safety practices as outlined by Federal mandates and recommendations, i.e. OSHA, NIOSH, EPA. Participates in the Performance Improvement program by assisting in developing, collecting data for, and analyzing QA monitors. Encourages the continued professional growth of staff members through participation in professional organizations and by scheduling time for continuing education inservices. Holds membership in and is involved in professional organizations related to job functions. Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Demonstrates integrity and professional accountability. Highly motivated and dedicated team player, and assumes responsibility for personal professional development and continuing education. Qualifications Education/Training High school graduate or equivalent. Licensure/Certification Maintains one of the following certifications: Certified Registered Central Service Technician (CRCST) through the International Association of Central Service Material Management (IAHCSMM); or Certified Healthcare Leader (CHL) through the International Association of Central Service Material Management (IAHCSMM); or SPD Technician Certification (CSPDT) through the Certification Board for Sterile Processing and Distribution (CBSPD); or Certified Sterile Processing and Distribution Manager (CSPDM) through the Certification Board for Sterile Processing and Distribution (CBSPD); or Certified in Sterile Processing Management (CSPM) through the Certification Board for Sterile Processing and Distribution (CBSPD). Experience Five (5) years of experience in Central Processing/Surgical Services and prior experience in the Management of case cart delivery system and Sterile Processing and Distribution (SPD) daily operations.
Education/Training High school graduate or equivalent. Licensure/Certification Maintains one of the following certifications: Certified Registered Central Service Technician (CRCST) through the International Association of Central Service Material Management (IAHCSMM); or Certified Healthcare Leader (CHL) through the International Association of Central Service Material Management (IAHCSMM); or SPD Technician Certification (CSPDT) through the Certification Board for Sterile Processing and Distribution (CBSPD); or Certified Sterile Processing and Distribution Manager (CSPDM) through the Certification Board for Sterile Processing and Distribution (CBSPD); or Certified in Sterile Processing Management (CSPM) through the Certification Board for Sterile Processing and Distribution (CBSPD). Experience Five (5) years of experience in Central Processing/Surgical Services and prior experience in the Management of case cart delivery system and Sterile Processing and Distribution (SPD) daily operations.
Essential Functions Assures the quality and contents of the instrument trays meet the need for individual surgical procedures. Responsible for the supervision of case cart, SPD and Core. The SPD Coordinator has the knowledge to develop and configure instrumentation trays for quality patient care during all surgical procedures. Responsible for the daily processing of Case Cart supplies and instruments. Must have contact with all vendors and assure them that their trays are complete and sterilized. Interacts with the OR Clinical Specialist and the OR Equipment Tech and provides the interaction between the OR personnel and the SPD concerning instruments and supplies problems. Works closely with the Loan Borrow Coordinator in assuring the timely processing of borrowed instrumentation and equipment, and with the timely turnover after use. Assists in interviewing, selecting, and hiring SPD personnel. Responsible for assisting in the orientation of new employees and human resource issues for the department including coaching plans. Conducts staff meetings to discuss pertinent information and appropriately documents minutes for these meetings. Participates in long and short-range departmental plans, divisional and through the Corporate Sterile Processing Committee. Attends interdepartmental meetings relative to SPD issues. Attends Operational Development continuing management education programs. Interacts with customer departments to integrate and improve patient care activities. Assists in identifying educational needs for SPD staff and customer departments. Maintains correct safety practices as outlined by Federal mandates and recommendations, i.e. OSHA, NIOSH, EPA. Participates in the Performance Improvement program by assisting in developing, collecting data for, and analyzing QA monitors. Encourages the continued professional growth of staff members through participation in professional organizations and by scheduling time for continuing education inservices. Holds membership in and is involved in professional organizations related to job functions. Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Demonstrates integrity and professional accountability. Highly motivated and dedicated team player, and assumes responsibility for personal professional development and continuing education.
Auto-ApplySterile Processing Coordinator, Baptist, FT Evenings
Columbia, SC jobs
Inspire health. Serve with compassion. Be the difference.
Reporting to Sterile Processing department leadership, the Sterile Processing Coordinator guides the daily operations of the shift or department as assigned with regards to staffing, assignments, prioritization, and workflow. Steps in to perform Sterile Processing Tech duties in Central Sterile Processing Department as needed in Decontamination, Instrument Preparation and Assembly, and Sterilization/Disinfection relating to cleaning and sterilizing instruments and equipment to be used in patient care. In monitoring daily functions, they are also responsible for double checking documentation for completion and maintaining reprocessing schedules for all clients (including internal or external clinics, departments, or units). The position requires working within the standards and guidelines of multiple industry agencies (including, but not limiting to TJC, AAMI, FDA, CDC).
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference
Assists the supervisor or manager with staff coverage within the department. Prioritizes and assigns functions/tasks for staff during assigned shift as delegated by the supervisor or manager.
Receives, sorts, disassembles and processes contaminated instruments and equipment using the procedures and guidelines as established by Infection Control. Removes soil, blood, tissue fragments and body fluids by wiping, soaking, rinsing, scrubbing and using ultrasonic or other mechanical methods, as applicable.
Assembles all instrument sets following prescribed manner and as outlined on the Instrument Count Sheets. Properly documents missing items from the set and labels sets correctly. Takes action to correct problems with instrument sets and reports any unresolved issues.
Sterilizes instruments, equipment, linen and supplies using various types of autoclaves and aerators. Reprocesses equipment via high level disinfection as appropriate. Loads and operates machinery in prescribed manner and sets controls to correct specifications for the items being sterilized.
Observes and interprets biological, mechanical and chemical monitors relevant to processing/sterilizing. Record results and maintains required records. Initiates recalls as required. Monitors sterilization documentation for completion throughout the shift, initiating edits as necessary in the Instrument Tracking System (SPM, Censitrac) or established manual systems.
Coordinates central sterile services with operating room and other clients (clinics, units, departments) in order to provide prompt, accurate and efficient service. Ensures any reprocessing requests from other clients are documented and ready for pick-up in a timely manner.
Observes and reports to leader any unfamiliar items with or without appropriate processing literature. Reports equipment requiring repair as needed. Is self-directed and intervenes with corrections to variances in the processing practice.
Assumes responsibility of department in absence of Manager or Supervisor. Is expected to prioritize tasks, coordinate and assign staff to ensure adequate coverage in each work area. Reports inappropriate employee behavior to supervisors or manager.
Models Prisma Health behavior expectations. Assists with coaching, mentoring and training coworkers as assigned. Trains and assists with integration of new team members. Shares knowledge, ideas and expertise to support the team and the department.
Performs other duties as assigned.
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
Education - Completion of job-related coursework: Surgical Tech, Sterile Processing Tech, or Dental Assistant training program.
Experience - One (1) year of CSPD (Sterile Processing) or Surgical Tech experience
In Lieu Of
In lieu of the education requirement only, will accept High School diploma or equivalent and two (2) years related experience.
Required Certifications, Registrations, Licenses
Certification as either: CRCST (Certified Registered Central Service Technician) from HSPA (Healthcare Sterile Processing Association); OR CSPDT (Certified Sterile Processing & Distribution Technician) from CBSPD (Certification Board for Sterile Processing & Distribution)
Knowledge, Skills and Abilities
NA
Work Shift
Evening (United States of America)
Location
Baptist
Facility
1520 Baptist Hospital
Department
15208007 Central Sterile
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Auto-ApplySterile Processing Coordinator, Baptist, FT Evenings
Columbia, SC jobs
Inspire health. Serve with compassion. Be the difference. Reporting to Sterile Processing department leadership, the Sterile Processing Coordinator guides the daily operations of the shift or department as assigned with regards to staffing, assignments, prioritization, and workflow. Steps in to perform Sterile Processing Tech duties in Central Sterile Processing Department as needed in Decontamination, Instrument Preparation and Assembly, and Sterilization/Disinfection relating to cleaning and sterilizing instruments and equipment to be used in patient care. In monitoring daily functions, they are also responsible for double checking documentation for completion and maintaining reprocessing schedules for all clients (including internal or external clinics, departments, or units). The position requires working within the standards and guidelines of multiple industry agencies (including, but not limiting to TJC, AAMI, FDA, CDC).
Essential Functions
* All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference
* Assists the supervisor or manager with staff coverage within the department. Prioritizes and assigns functions/tasks for staff during assigned shift as delegated by the supervisor or manager.
* Receives, sorts, disassembles and processes contaminated instruments and equipment using the procedures and guidelines as established by Infection Control. Removes soil, blood, tissue fragments and body fluids by wiping, soaking, rinsing, scrubbing and using ultrasonic or other mechanical methods, as applicable.
* Assembles all instrument sets following prescribed manner and as outlined on the Instrument Count Sheets. Properly documents missing items from the set and labels sets correctly. Takes action to correct problems with instrument sets and reports any unresolved issues.
* Sterilizes instruments, equipment, linen and supplies using various types of autoclaves and aerators. Reprocesses equipment via high level disinfection as appropriate. Loads and operates machinery in prescribed manner and sets controls to correct specifications for the items being sterilized.
* Observes and interprets biological, mechanical and chemical monitors relevant to processing/sterilizing. Record results and maintains required records. Initiates recalls as required. Monitors sterilization documentation for completion throughout the shift, initiating edits as necessary in the Instrument Tracking System (SPM, Censitrac) or established manual systems.
* Coordinates central sterile services with operating room and other clients (clinics, units, departments) in order to provide prompt, accurate and efficient service. Ensures any reprocessing requests from other clients are documented and ready for pick-up in a timely manner.
* Observes and reports to leader any unfamiliar items with or without appropriate processing literature. Reports equipment requiring repair as needed. Is self-directed and intervenes with corrections to variances in the processing practice.
* Assumes responsibility of department in absence of Manager or Supervisor. Is expected to prioritize tasks, coordinate and assign staff to ensure adequate coverage in each work area. Reports inappropriate employee behavior to supervisors or manager.
* Models Prisma Health behavior expectations. Assists with coaching, mentoring and training coworkers as assigned. Trains and assists with integration of new team members. Shares knowledge, ideas and expertise to support the team and the department.
* Performs other duties as assigned.
Supervisory/Management Responsibilities
* This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
* Education - Completion of job-related coursework: Surgical Tech, Sterile Processing Tech, or Dental Assistant training program.
* Experience - One (1) year of CSPD (Sterile Processing) or Surgical Tech experience
In Lieu Of
* In lieu of the education requirement only, will accept High School diploma or equivalent and two (2) years related experience.
Required Certifications, Registrations, Licenses
* Certification as either: CRCST (Certified Registered Central Service Technician) from HSPA (Healthcare Sterile Processing Association); OR CSPDT (Certified Sterile Processing & Distribution Technician) from CBSPD (Certification Board for Sterile Processing & Distribution)
Knowledge, Skills and Abilities
* NA
Work Shift
Evening (United States of America)
Location
Baptist
Facility
1520 Baptist Hospital
Department
15208007 Central Sterile
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Pharmacy Infusion Coordinator, System Infusion Pharmacy, FT, 8a-4:30p
Miami Lakes, FL jobs
The Nurse Navigator acts as liaison between patients, physicians and the respective care team. The Nurse Navigator is responsible for the coordination of care across the continuum education/provision of information and support for patients, facilitation of decision making, advocacy and ultimately improved throughput and patient satisfaction. The Nurse Navigator supports the individual/significant others throughout the continuum of care in all settings. In addition, the Nurse Navigator will monitor patient outcomes and participate in quality improvements activities. The Nurse Navigator will work in a multidisciplinary setting and collaborate with health care team members to positively impact patient outcomes and patient experiences.
Bachelor Science in Nursing and RN required. BLS, ACLS, NRP and PALS as required by the department. Must have an active Registered Nurse license. 3 years of clinical experience working in a hospital, managed care environment or medical field. Proficient in computer applications and typing skills. Experience in Electronic Medical Records systems preferred. Bilingual preferred. Preferred certification in area of expertise. For South entities RN's hired after 2012 with an Associates degree have 5 years to complete the BSN degree. 3 years of experience required.
Quality Health Coordinator
Tampa, FL jobs
Job Description
The Quality Coordinator at TFHC is responsible for overseeing and improving the quality of healthcare services provided across TFHC's clinics. This role ensures compliances with federal, state, and organizational standards, promotes patient safety, and drives continuous quality improvement initiatives to enhance patient-centered care in alignment with TFHC's mission to provide innovative, high-quality, integrated care.
Essential Duties & Functions
• In conjunction with the Director of Quality , assists with implementing the organization's quality improvement plan in accordance with the mission and strategic goals of the organization, federal, state laws, regulations, and accreditation standards.
• Collect, analyze, and report data on clinical performance, patient outcomes, and quality metrics using electronic health record (EHR) systems.
• Evaluate trends and communicate quality-related findings, presenting results of improvement initiatives and ongoing performance measures of clinical processes to TFHC senior leadership in a timely and accurate manner.
• Conduct regular audits of clinical process, prepare reports for leadership, and recommend corrective actions to address deficiencies.
• Responsible for timely completion of chart reviews and audits; has ownership for measurable results including HEDIS goal/ expectations, patient experience, employee engagement, and quality improvement.
• Develops, implement and monitor quality improvement programs to enhance health outcomes.
• Works collaboratively with other departments to carry out QI processes and projects using PDSA model.
• Serve as a quality champion to promote quality and improvement processes throughout the organization.
• Ensure adherence to regulatory standards (e.g., HRSA, Joint Commission and CMS) and TFHC policies and procedures.
• Monitor and address patient safety concerns, including reviewing abnormal test results and coordinating follow up care as needed.
• Collaborate with healthcare teams, including physicians, nurses, and medical support staff, to promote a culture of quality and safety.
• Support TFHC's mission by participating in patient education programs or community health initiatives as needed.
• Resources expert for departments in area of process improvement as it relates to quality improvement activities.
• Collaborate with senior leaders to process and monitor risk management review and investigation; responsible for investigation all issue, trends or risk factor that present potential risk to patient and staff.
• Adhere to all HIPAA, OSHA, and accreditation agency rules and requirements.
• Perform additional task as assigned to support TFHC's goals of accessible, high-quality care.
Required Education, Certifications, Licenses, & Training
• Bachelor's degree in healthcare administration, nursing, public health, or a related field, preferred.
• Proficiency in data analysis and reporting, including EHR navigation.
• Strong organizational and communication skills to coordinate across teams and sites.
• Knowledge of quality improvement methods (e.g., PDSA, Six Sigma)
• Certification in healthcare quality is a plus but is not always required
Required Years of Experience
• Minimum 1 year of experience in healthcare quality improvement, clinical operations, or a related field. Experience in community health or FQHC settings preferred.
Required Knowledge, Skills, and/or Abilities
• Excellent communication skills, both written and oral.
• Ability to work effectively with a diverse team of healthcare professionals.
• Demonstrated ability to ensure compliance with healthcare regulations and standards.
• Knowledge of computer systems and applications, including Microsoft Office software and EHR systems such as EPIC.
• Ability to analyze and interpret complex data and prepare comprehensive reports.
• Ability to collaborate with diverse healthcare professionals.
• Ability to travel between TFHC clinic sites and work in a fast-paced environment. With the ability to work remotely in hybrid models.
• Ability to effectively define problems, collect data, establish facts, and draw valid conclusions
• Demonstrated presentation skills.
• Knowledge of Stated and Federal regulations and requirements related to patient care
Quality Health Coordinator
Tampa, FL jobs
The Quality Coordinator at TFHC is responsible for overseeing and improving the quality of healthcare services provided across TFHC's clinics. This role ensures compliances with federal, state, and organizational standards, promotes patient safety, and drives continuous quality improvement initiatives to enhance patient-centered care in alignment with TFHC's mission to provide innovative, high-quality, integrated care.
Essential Duties & Functions
• In conjunction with the Director of Quality , assists with implementing the organization's quality improvement plan in accordance with the mission and strategic goals of the organization, federal, state laws, regulations, and accreditation standards.
• Collect, analyze, and report data on clinical performance, patient outcomes, and quality metrics using electronic health record (EHR) systems.
• Evaluate trends and communicate quality-related findings, presenting results of improvement initiatives and ongoing performance measures of clinical processes to TFHC senior leadership in a timely and accurate manner.
• Conduct regular audits of clinical process, prepare reports for leadership, and recommend corrective actions to address deficiencies.
• Responsible for timely completion of chart reviews and audits; has ownership for measurable results including HEDIS goal/ expectations, patient experience, employee engagement, and quality improvement.
• Develops, implement and monitor quality improvement programs to enhance health outcomes.
• Works collaboratively with other departments to carry out QI processes and projects using PDSA model.
• Serve as a quality champion to promote quality and improvement processes throughout the organization.
• Ensure adherence to regulatory standards (e.g., HRSA, Joint Commission and CMS) and TFHC policies and procedures.
• Monitor and address patient safety concerns, including reviewing abnormal test results and coordinating follow up care as needed.
• Collaborate with healthcare teams, including physicians, nurses, and medical support staff, to promote a culture of quality and safety.
• Support TFHC's mission by participating in patient education programs or community health initiatives as needed.
• Resources expert for departments in area of process improvement as it relates to quality improvement activities.
• Collaborate with senior leaders to process and monitor risk management review and investigation; responsible for investigation all issue, trends or risk factor that present potential risk to patient and staff.
• Adhere to all HIPAA, OSHA, and accreditation agency rules and requirements.
• Perform additional task as assigned to support TFHC's goals of accessible, high-quality care.
Required Education, Certifications, Licenses, & Training
• Bachelor's degree in healthcare administration, nursing, public health, or a related field, preferred.
• Proficiency in data analysis and reporting, including EHR navigation.
• Strong organizational and communication skills to coordinate across teams and sites.
• Knowledge of quality improvement methods (e.g., PDSA, Six Sigma)
• Certification in healthcare quality is a plus but is not always required
Required Years of Experience
• Minimum 1 year of experience in healthcare quality improvement, clinical operations, or a related field. Experience in community health or FQHC settings preferred.
Required Knowledge, Skills, and/or Abilities
• Excellent communication skills, both written and oral.
• Ability to work effectively with a diverse team of healthcare professionals.
• Demonstrated ability to ensure compliance with healthcare regulations and standards.
• Knowledge of computer systems and applications, including Microsoft Office software and EHR systems such as EPIC.
• Ability to analyze and interpret complex data and prepare comprehensive reports.
• Ability to collaborate with diverse healthcare professionals.
• Ability to travel between TFHC clinic sites and work in a fast-paced environment. With the ability to work remotely in hybrid models.
• Ability to effectively define problems, collect data, establish facts, and draw valid conclusions
• Demonstrated presentation skills.
• Knowledge of Stated and Federal regulations and requirements related to patient care
Auto-ApplySystem Configuration Coordinator
Miami, FL jobs
About the Role:
The Coordinator, System Configuration plays a critical role in ensuring the accuracy, completeness, and appropriateness of claim determinations and payments. This position is responsible for testing and reviewing claims including adjustments to support accurate system configuration and efficient claims processing. The coordinator works closely with internal teams to validate system updates, analyze processing issues, and identify opportunities for improvement. Additionally, this role supports staff through training and guidance, helping to ensure consistent application of policies and procedures across the organization.
Minimum Qualifications:
High School diploma / GED required
At least 2 years of experience in system configuration or administration within a healthcare environment.
Knowledge of UB04 / CMS1500 claims, ICD-10 / Revenue / CPT / HCPCS diagnosis and procedure coding, claim adjudication processes, EDI and OCR claim submission.
Proven ability to effectively and efficiently analyze data and summarize in an organized and professional manner.
Relevant experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Associate's degree in Health Information Management, Information Technology, Computer Science, or a related field.
Certified Professional in Healthcare Information and Management Systems - CPHIMS).
Knowledge of database management
Responsibilities:
Support testing of claim adjudication system programming, including benefit thresholds, authorization rules, and timely filing parameters.
Assist with testing and validation of system modifications before migration to production.
Review and analyze claims and adjustments to ensure correct pricing and identify root causes of processing errors.
Identify trends and recommend policy or procedure changes to improve accuracy and performance.
Provide guidance and support to staff on coding, edits, and policy application, and maintain quality data.
Auto-ApplyImaging Systems Coordinator I
West Columbia, SC jobs
IT Services Full Time Day Shift 40 Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.
Lexington Health also includes an accredited Cancer Center of Excellence, the state's first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer's care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.
Job Summary
Supports core functions of the organization's enterprise Medical Imaging systems. Duties include designing, implementing, monitoring, support, and optimization of the Medical Imaging information systems. Provides support to physicians, technologists, and other medical staff in the acquisition and distribution of digital patient records. The position will have a thorough understanding of Epic modules, ancillary systems, and health system operations within the departments, as well as Information Technology. This position independently addresses issues and design decisions of moderate to high complexity and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization.
Minimum Qualifications
Minimum Education: Completion of PACS educational program
Minimum Years of Experience: 3 Years of experience in Radiology, PACS, or Information Technology.
Substitutable Education & Experience: Completion of PACS educational program and 3 years of experience can be substituted for an Associate's Degree in Radiology, PACS, or Information Technologies.
Required Certifications/Licensure: Certified Imaging Informatics Professional - CIIP (or certification must obtain within 1 year of hire into position)
Required Training: Knowledge of Imaging operations and workflow, RIS workflow and technology integration with an Enterprise Imaging system and modalities;
Strong information technology background with an emphasis on system administration, integration, interfacing and networking in Microsoft Windows and UNIX environments. Knowledge of IP addressing, HL7, DICOM;
Solid understanding of Microsoft Windows desktop operating systems software and Web browser use.
Essential Functions
* Supports organization wide Medical Imaging systems and Oncology systems, including but not limited to PACS, CPACS, EKG, Enterprise Image Storage, EEG, Mammo PACS, 3D and post processing systems, Oncology EHR and treatment support systems, Epic Radiant, and their integration with other systems.
* System administration of Windows and UNIX server environments. Tasks include planning, maintenance, backup, disaster recovery, upgrades, performance monitoring, and decommissioning.
* Support of Medical Imaging systems, departmental and modality workflow, and clinical use of images. Tasks include training and workflow assessment, as well as implementation.
* Responsible for the design, development, coordination, and delivery of value added services that support and enhance solutions that are utilized to retrieve, analyze, enhance, and exchange digitized medical images (radiology, cardiology, Oncology, surgery, gastroenterology, obstetrics, gynecology, and EEG) throughout the Enterprise.
* Guides the development and execution of test scripts, integrated testing, and testing methodology for all areas of Medical Imaging.
* Investigates, identifies, and prepares proposals to solve specific operational problems within all clinical operational areas, working closely with Department Directors, Managers, Supervisors, and Lead technologists as well as involving the next level of administration as appropriate.
* Works closely with the Cardiology and Radiology service line managers in the development of operating standards, policies and procedures, and training programs.
* Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests.
* Reviews feedback from system users; compiles and analyzes support data; recommends procedural and educational changes as appropriate.
* Works closely with Quality Assurance/Quality Control (QA/QC) personnel to identify and design future needs and efficient workflow processes that include further integration into operations. Develops quality control monitors.
Duties & Responsibilities
* Works closely with the Cardiology and Radiology service line Directors and Managers to oversee and coordinate strategic planning for medical imaging initiatives.
* Acts as liaison with business units across the organization related to medical imaging initiatives assists with existing or new medical imaging endeavors. Oversees and coordinates strategic planning for medical imaging initiatives.
* Participates in preparation and monitoring of the IT operating budget relative to Imaging Informatics initiative.
* Oversees and directs activities of vendors in all phases of installation and implementation of systems. Monitors timelines and addresses schedule issues for all assigned projects.
* Works with Medical Imaging personnel and all other clinical personnel relative to system operation to maintain the integrity of system data.
* Prepares reports for administration on all aspects of medical imaging operations as appropriated or directed.
* Attends and participates in departmental/hospital meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence.
* Ensures department, hospital, corporate compliance, HIPAA , JCAHO, and DNV guidelines are met.
* Maintains an optimistic, professional, and career oriented demeanor as a leader. Exemplifies excellent customer relations toward patients, visitors, physicians, and coworkers.
* Performs all other duties as assigned by authorized personnel or as required in an emergency, e.g., fire or disaster.
We are committed to offering quality, cost-effective benefits choices for our employees and their families:
* Day ONE medical, dental and life insurance benefits
* Health care and dependent care flexible spending accounts (FSAs)
* Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
* Employer paid life insurance - equal to 1x salary
* Employee may elect supplemental life insurance with low cost premiums up to 3x salary
* Adoption assistance
* LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
* Tuition reimbursement
* Student loan forgiveness
Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee's desires and abilities and the hospital's needs.
Plant Operations Project Quality Coordinator
Fort Myers, FL jobs
Department: Plant Operations System Services Work Type: Full Time Shift: Shift 1/7:00:00 AM to 3:30:00 PM Minimum to Midpoint Pay Rate:$25.06 - $32.58 / hour The Project Quality Coordinator coordinates technical project activities, including document reviews, quality control, installations according to specifications, field coordination of ICRA/ALSM requirements, system testing, inspections by Agencies Having Jurisdiction (AHJ), and resolving any identified deficiencies. This role oversees policies and procedures for domestic water, chilled water, steam, and cooling tower shutdowns, alongside equipment replacements, modifications, and repairs. They develop Infection Control Risk Assessment (ICRA) and Alternate Life Safety Measures (ALSM) for projects impacting water systems, aid in flushing and logging daily fixtures or piping in renovation areas and ensure water quality compliance in critical areas such as the Sterile Processing Department (SPD), Dialysis, and Reverse Osmosis (RO) systems. Additionally, they collect and present ICRA/ALSM documentation at monthly Environmental Safety Committee (ESC) meetings, manage ICRA/ALSM walkthroughs with the environmental standard team, collaborate with construction managers on ICRA/ALSM approvals, and manage the inventory of HEPA vacs, negative air machines, filters, ordering supplies as needed.
Requirements
Education: High School Graduate or equivalent required.
Experience:Utility or Plant Operations quality control background with a minimum of six (6) years experience preferred.
Certification:None Required
License:Valid Florida drivers license required within 30 days of employment.
Other:Healthcare maintenance technician experience or Certified Healthcare Facilities Technician (CHFT) preferred.
US:FL:Fort Myers
Medication Adherence Quality Coordinator
Lake City, FL jobs
This position is responsible to serve as primary liaison between Pharmacies and Innovacare Partners for the purposes of achieving and enhancing overall quality performance and metrics for InnovaCare Partner practices. The Medication Adherence Quality coordinator needs to have the ability to manage multiple tasks at once, prioritize information to be shared with the practice and collaborate across all staff in the practice.
RESPONSIBILITIES
The Medication Adherence Coordinator is responsible for navigation of specialty and comprehensive pharmacy therapies. Responsibilities include, but are not limited to, the following: knowledge of pharmacy prescription processing, strong communication, customer service, and motivational interview skills, with the ability to problem solve independently while working within a team structure.
Ensure overall medication procurement and patient adherence management through proactive touch points telephonically include patients and pharmacies.
Review and collate multiple sources of medical and pharmacy related information in assessing therapy appropriateness, effectiveness and patient adherence.
Independence in performance of daily functions with the ability to effectively solicit collaboration with extended team members as appropriate.
Participate in quality improvement initiatives and meetings as requested by management.
Performs other duties and responsibilities as assigned.
Continually educate self on latest information related to Stars Rating Program, Quality Measures, and thresholds as established by payers and other contracting entities.
Supports special projects as assigned.
Represents the company in special activities for providers and patients relations.
EDUCATION AND EXPERIENCE
High School Diploma or equivalent
Pharmacy Technician, Medical Assistant, and/or LPN experience preferred
Two years' experience in a health-care related field
GENERAL KNOWLEDGE/SKILLS
Ability to effectively communicate with patients regarding their medication therapies, adherence and overall drug management
Excellent communication skills including proper phone etiquette
Computer skills: proficient in Word, Excel, Power Point and Outlook.
Ability to respond to a high volume of work and always maintain a polite and professional attitude.
Able to function with frequent interruptions.
Ability to prioritize workloads for maximum efficiency.
Customer Service Skills: practicing, valuing and supporting service to both internal and external customers
Time Management Skills: establishing priorities and accomplishing tasks in a timely manner
Team Work: ability to work in a team environment to create solutions to problems
Ability to work independently
Strong analytical and problem-solving skills; ability analyze and interpret data
Ability to effectively present and explain infomriaton and respond to questions
Project management skills
Auto-ApplyQuality Coordinator
Orlando, FL jobs
Premier Health Network, LLC
Job Title: Quality Care Coordinator
Job Summary: The role of the Quality Coordinator is performing audits on all medical records contained in ours health care facilities. Also known as medical auditors, they review the data to ensure the accuracy of the record as well as assess the quality of patient care. Medical reviewers must complete at least a two-year associate's degree through a technical school or community college. These skills include, but are not limited to, positive relationship building, effective written/verbal communication, and ability to effect change, perform critical clinical analysis, plan and organize effectively reports. It is crucial for the Quality Coordinator to have knowledge of CMS stars rating process, Medicaid Quality measures programs and clinical standards and outcomes.
Responsibilities:
1. Daily review next day of assigned provider's Cap patients.
2. Daily review next day Quality actions found previous day Caps patients.
3. Responsible for coordination of care regarding quality gaps measures pending with our office managers and QI director.
4. Responsible for coordination of any Quality gaps measures events with QI director.
5. Responsible for coordination of Quality Chart review request from insurance companies in the offices.
6. Responsible to coordinate with office managers any medical records from Hospital, specialist visit and/or SNH for office follow up missing in chart.
7. Identified and follow up with billing department medical assistant's documentation errors regarding quality measures.
8. Send to QI Director Spreadsheet report on time for process.
9. Responsible for keep our EHR system (ECW ) up to date as: • Identified and correct any patient's information error. • Quality Spreadsheet • CDSS/Alerts • Quality Global Alerts • Arcadia Quality Measures Portal.
Skills and Specifications
• Comprehensive Chart Review abstraction based on current CMS Star Rating Medicaid Quality programs .
• Capable to do clinical correlations to increase quality care of our members .
• Critical Thinking / Problem solving/Computer / EHR system (ECW preferred)
• Clinical background including disease and case management protocols.
• Providers advocacy and empowerment /Conference and meetings
• MD Degree (Foreign Physician)
• Up to 2 years Stars Rating /Medicaid Quality measures experience
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