Kimpton Hotels & Restaurants jobs - 234 jobs

**Payroll and HRIS Specialist** Kimpton Hotels & Restaurants is looking for a motivated Payroll/HRIS Specialist to join our People & Culture team. **Kimpton: Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The role is primarily responsible for the following: processing semi-monthly multi-state payroll for all corporate employees, payroll company setup administration, supporting the end users of our HRIS system, and other special projects. This position will report to our HRIS Manager and interact with both Corporate and property level employees, as well as corporate senior management. This individual will be a quick thinker, a problem solver, and have a solid understanding of the technical and functional inner workings of an HRIS system. Most importantly, we're looking for an individual who is passionate about providing genuine heartfelt care to our employees. **Some of your responsibilities include:** **Payroll** + Process semi-monthly payroll for all Kimpton Home Office, KG Technology, as well as Openings & Transitioning property employees using ADP Vantage HCM. + Input employee personal and pay data into ADP Vantage HCM databases. + Respond to payroll inquiries from employees in a timely manner. + Process manual checks for all immediate pay terminations as well as miscellaneous pay adjustments that are due to the employees. + Responsible for year-end w-2 process. + Ensures compliance with proper taxation of employer paid benefits, wage and hour laws and federal, state and local tax regulations. + Coordinate and prepare documents for external auditors for annual 401k audit and filing of Form 5500. + Assist with the setup of new payroll companies in ADP Vantage HCM for new properties. + Assist with the setup of new users and administrators in Vantage. + Performs related duties and special projects as assigned. **HRIS** + Manage and respond to the support ticketing system on a daily basis. + Support the end-user community on usage and data integrity of the system. + Work with the P&C and IT teams to identify, troubleshoot and correct core system usage problems and develop solutions. + Run necessary imports and exports and verify data for accuracy. + Provide support for all HR modules within ADP Vantage HCM including Payroll, Time, LMS, Performance, Recruiting, Core HR, Benefits and Compensation. **What You Bring** + Bachelor's degree in Business, or Accounting preferred or equivalent experience. + Completion of CPP class work preferred. + At least 3 years of related work experience with corporate payroll administration preferred. + Experience with multi-state payroll processing. + High customer service level with the ability to support a variety of system users in a polite, helpful manner. + Ability to multi-task and consistently meet critical deadlines. + Strong verbal and written communication skills with the ability to present issues and findings to various target audiences. + Computer proficiency in Microsoft Excel, Word, and PowerPoint; + Previous experience in ADP/Vantage/eTime software highly desired. The salary range for this role is $74,000. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

_\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Perform routine Quality Assurance evaluations\. + Address inquiries and communications made internally, both verbally and in written communications\. + Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\. + Participate in Consistency exercises\. + Participate in activities outside of QA to gain a better knowledge of other departments\. **How you will collaborate with others:** + Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\. **What projects you will take ownership of:** + Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Five \(5\) years of management experience \- Hotel Operations + Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director + Valid Driver's license + Travel 90% of the time **It would be useful if you have:** + BA/BS Bachelor's Degree + Fluency in a foreign language + Food Safety certification + Project management skills + Working knowledge of product replacement cycles, renovations and physical upgrades + Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand + Current resident in the states of Ohio, Missouri, Texas, or Louisiana **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Brands_ **Title:** _Manager Quality Assurance_ **Location:** _null_ **Requisition ID:** _COR015IF_ **EOE/AA/Disabled/Veterans**

_\*\*\*This role is based at one of our corporate offices in Memphis, TN; Dallas, TX, or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical skills to a hospitality company with an award\-winning culture\. On the GRO Support team reporting to the Manager, GRO Support, you will support internal and external partners utilizing today's pricing and inventory capabilities and projects\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Troubleshoot system issues, ensuring data accuracy, and finding system configuration and usage opportunities across individual and portfolios of properties\. + Represent the team in projects driving new and enhancing existing solutions to better support the capability once in steady state\. + Lead efforts to directly and indirectly improve team delivery of exceptional customer experience\. **How you will collaborate with others:** + Collaborate with project and support teams to establish clear communication channels, defined escalation protocols, and ensure the necessary knowledge and resources are shared\. + Assess the support process, seek opportunities for improvement, and contribute to the implementation of efficiencies\. Additionally, ensure that all risks are escalated promptly to important partners\. + Maintain a knowledge of Hilton's Revenue Management business systems including and not limited to, GRO, OnQ R&I, and Hilton Reporting Hub\. **What projects** **you will take ownership of:** + Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate more efficiently\. This includes determining gaps in current processes, creating new procedures, escalating high\-risk issues, and coaching Analyst team members operationally\. + Revenue Management, Pricing & Inventory Capabilities \- As capabilities are added and enhanced, the Sr\. Analyst is the team's eyes and ears\. They anticipate user questions, develops the steady state support plan, updates and educates the wider team\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Two \(2\) years of work experience in hotel operations, the travel industry, revenue management systems, or a technical support capacity\. + Experience in Excel \(can maintain complex spreadsheets\), Word, and PowerPoint + Hybrid work schedule two days per week based in the Memphis, TN or Dallas, TX corporate office + Proficiency in programming or data science: SQL or Python or R **It would be useful if you have:** + BA/BS Bachelor's Degree + Two \(2\) years of GRO system experience + Two \(2\) years of work experience in one the following areas: distribution systems, project management, or development roles + Knowledge of other Hilton systems like OnQ FMS, PEAK, PEP, and TOPdesk + Two \(2\) years of experience in Salesforce **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Senior Analyst, GRO Support_ **Location:** _null_ **Requisition ID:** _COR015F4_ **EOE/AA/Disabled/Veterans**

Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Gallerie Bar & Bistro Team at the Hilton Columbus Downtown is currently seeking a Buffet Attendant (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! Check us out\: Food & Drink | Hilton Columbus We offer pay increases at 6 months and 1 year, with additional opportunities for advancement. Enjoy outstanding benefits including worldwide travel discounts, DailyPay access, FREE parking or a discounted bus pass, shift meals, paid time off starting on your first day, and so much more! What will I be doing? A Buffet Attendant is responsible for Setting up, maintaining, and breaking down buffet or food bar. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. Specifically, you would be responsible for the following: Replenish needed food and supplies by retrieving items from the kitchen and storerooms to ensure adequate food amounts are always maintained. Set up buffet food bar as instructed by manager through verbal and/or written communication. Recommend and describe buffet items to guests using a clear and pleasant speaking voice. Visually check station before, during and after shift for proper set-up, cleanliness and aesthetically appealing presentation of food bar Lift and place trays of food into the buffet bar efficiently and quietly and according to safety standards. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We're searching for an enthusiastic, hardworking laundry attendant committed to providing our guests with an exceptional stay at our hotel. Our laundry attendants perform a variety of tasks such as washing, ironing, pressing, and folding linens and should be comfortable talking with guests and making them feel at ease. Ideally, you have experience with industrial washing products and the capacity to lift 20 pounds or more regularly. If you're friendly, reliable, and take pride in a job well done, apply now!

Maintenance Supervisor - Home2 Suites Charleston/Daniel Island (Job Number: HOT0C6UB) Work Locations: Home2 Suites Charleston Daniel Island Fairchild Street, Lot B-3 Daniel Island 29492Supervises and performs the duties of the Property Operations/Engineering staff to maintain the physical functionality of facility including guest rooms, public space and heart-of-the-house areas. Assists Director/Manager in training, supervising, scheduling, and evaluating department staff. Ensures staff compliance with all safety/loss prevention standards and regulations.What will I be doing?What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Home2 Suites by HiltonJob: Engineering, Maintenance and Facilities EOE/AA/Disabled/Veterans

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. Some of your responsibilities include: * Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. * Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. * Provide necessary linen and amenities to guests in accordance with the guest room legend. * Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. * Report any damage, hazards, repairs, and strangers in assigned areas. * Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. * Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. * Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. * Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. * Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. * Perform other duties as directed, developed, or assigned. What You Bring * High School Diploma or General Education Degree (GED) is preferred. * 1 year of experience in customer service or similar role. * Excellent problem solver with great intuition. * You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn️ family.

Regional Director of Operations is responsible for designing, implementing, and executing client-specific facility services programs within our diverse industry segments. This position helps support critical business functions including site-specific project scopes, customer retention, quality assurance and consistent client experience, in addition to onboarding and training of the operational leadership. This person will have the opportunity to oversee a team of managers within a geographic territory. Duties and Responsibilities: Responsible for the delivery and successful execution of all contracted janitorial services within the region. Possess a deep knowledge of “BSCs” and the individual operation at each site (contract, scope of work, building type, client expectations and local market conditions/norms). Deep understanding of various industry segments and how staffing models and productivity rates can be affected and refined. Work closely with site managers to develop their operational knowledge and management capabilities; recommend career advancements when applicable. Make sure all onsite employees have clear job assignments, roles and responsibilities to ensure team and individualized accountability. Ensure compliance of Company policies including the utilization of Time & Labor software. Build long-term, sustainable partnerships with key client personnel at each location. Implement change within the field teams as directed by the Home Office. Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client and manager/site manager separately. Effectively address all client related and internal communications in real time with a sense of urgency (emails, phone calls, requests). Be a steward of Company assets including travel and other routine business expenses. Properly escalate issues that could impact local or national perceptions of Interstate as a preferred facility services provider Review budget performance each pay period to ensure all buildings are operating at or below their defined budget. Provide course correcting actions when necessary (including labor and supplies expenses) to avoid budget overages. Ensure cost control levers and metrics are in place to proactively monitor overall supply spend supporting their alignment with the monthly budget. Work directly with internal team when client is failing to adhere to timely payments. Define opportunities at client sites to expand Company's role and service offering. Work with VPs to negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client-driven initiatives. Prepare and develop budget and operational reports each month or as required, review reporting monthly with VPs. Develop site specific performance standards and ensure portfolio-wide standards are being met. Create plan to correct locations where performance is not meeting or exceeding SOWs. Proactively create consistent and effective operational processes and manage them through implementation. Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues. Drive and promote a strong culture of safety and awareness; reinforce both Interstate's and client's safety programs. Ensure each site is conducting formal quality checks and inspections according to plan. Continuously monitor the overall performance of each site and make appropriate changes to improve performance. Leverage relationships with existing local partners and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, repairing, testing out new products where applicable). Understand, comply with and be a champion of Interstate's policies and procedures. Additional duties as defined. Requirements Qualifications: Minimum 10-15 years of experience in janitorial and/or professional services industry operational roles with leadership experience. Deep knowledge of the professional services industry. Strong familiarity with organizations whose workforce is primarily comprised of hourly associates and experience managing, recruiting and retaining hourly associates. Ability to collect relevant data, form insights and create strategies that have material impact on operations. Experience supporting both office and field teams. Travel Requirements: Travel required within your assigned region. Material and Equipment Used: Must be familiar with standard cleaning supplies and chemicals. Must be familiar with equipment, includes but not limited to pallet jacks, floor scrubbers, vacuums, and other similar equipment. Physical Requirements: Must be able to lift 50lbs independently and ability to bend. Extensive standing and walking. Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! #INDHP

Assist incoming and outgoing guests in transporting luggage to and from guest rooms. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: * Be charming by being approachable, having confidence and showing respect. * Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. * Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. Duties and Responsibilities FINANCIAL RETURNS * Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities. PEOPLE * Promote team work and quality service through daily communications and coordination with other departments. GUEST EXPERIENCE * Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. * Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request. RESPONSIBLE BUSINESS * May regularly inspect and clear hotel entrance and surrounding areas of litter and debris. * Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. QUALIFICATIONS AND REQUIREMENTS High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: * Carrying, pushing, or lifting items weighing up to 100 pounds * Moving about the public areas * Handling objects such as luggage * Bending, stooping, kneeling Other: * Communication skills are utilized a significant amount of time when interacting with clients, guests and employees. * Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.. * May be required to work nights, weekends, and/or holidays. The hourly pay rate for this role is $12.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

The Sales Coordinator is responsible for providing administrative and operational support to the Sales team. The role includes assisting in coordinating sales efforts, maintaining organized documentation, and ensuring seamless communication between departments to support hotel bookings, meetings, and special events. The Sales Coordinator is crucial in maintaining efficiency and high service standards within the Sales department. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide support to the Sales team in executing contracts, proposals, and correspondence. Assist with sales efforts, including soliciting new business and selling guestrooms, meeting space, and catering services. Conduct site tours and provide assistance for hotel and sales-related events such as parties and blitzes. Oversee social networking sites and assist in marketing efforts through direct mail projects, sales packets, and promotional materials. Coordinate details for group reservations, meeting rooms, and event setups with other departments, ensuring timely and accurate delivery of requested services. Prepare and manage Banquet Event Orders (BEOs) and other event-related documents, ensuring they are distributed to the appropriate departments. Maintain an organized filing and trace system for all sales-related documentation. Manage meeting room reservations and coordinate setup and equipment requirements. Answer incoming calls, provide information, and route calls to appropriate team members. Produce weekly productivity reports for sales meetings and take accurate minutes during meetings. Ensure timely completion of monthly group status reports and assist group leaders when necessary. Maintain office supplies inventory and ensure the functionality of office equipment. Perform other duties as assigned to support the Sales team. Take every opportunity to enhance the guest experience, ensuring all guests are treated with respect and courtesy. Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards. Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction. Qualifications: Experience: Minimum of two years of administrative experience,or front desk in a hotel environment. Strong organizational and detail-oriented skills with the ability to multitask effectively. Excellent verbal and written communication skills. Availability to meet with guests, assist with check-ins, and work weekends as required. Must be self-motivated, able to work independently, and thrive in a fast-paced environment. Must be able to lift up to 15 pounds occasionally and handle equipment, including computers and printers.

Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Market Team at the Hilton Columbus Downtown is currently seeking a Barista/Market Attendant (Part Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! Check us out\: Hilton Columbus | Food & Drink We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more! What will I be doing? As a Market Attendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and respond to guest requests in a timely, friendly and efficient manner Brew, sell, promote and prepare beverages according to established recipes and standards Prepare in house snacks and sandwiches as needed Take guest beverage orders and accurately input orders in appropriate point-of-sale system Maintains cleanliness of work area/outlet Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards Requisition, stock and rotate products Secure and store all beverages, food and other equipment items Deposit cash drops, secure and balance bank and sign out/in keys What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program\: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement **Available benefits may vary depending upon property-specific terms and conditions of employment** EOE/AA/Disabled/Veterans

Lead programs for kids, youth, adults, families, and group activities, such as snorkeling, kayaking, underwater photography and videography, botanic park (terrestrial) tours, sustainable living lessons, arts & crafts, etc. Explain and promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Demonstrate knowledge of local and cultural heritage. Prepare for each activity, ensuring that the co-naturalist or attendant is also prepared with any necessary materials, and guiding the group at all times. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Visually inspect tools, equipment, or machines; move over sloping, uneven, or slippery surfaces; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Bachelors' degree from an accredited university or college in the Environmental Sciences or equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Lifeguard Certification Water Safety Certification CPR Certification Oxygen Certification Epi-pen Certification First Aid Certification Food Safety Certification Clean Drivers Abstract Any certification or training required by local and state agencies. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets • Ensures compliance with all housekeeping policies, standards and procedures. • Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. • Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Supervises an effective inspection program for all guestrooms and public space. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. • Ensures all employees have proper supplies, equipment and uniforms. • Communicates areas that need attention to staff and follows up to ensure understanding. • Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. • Schedule employees to business demands and for tracks employee time and attendance. • Ensures employees understand expectations and parameters. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. • Observes service behaviors of employees and provides feedback to individuals. • Ensures employee recognition is taking place on all shifts. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Participates in employee progressive discipline procedures. • Review employee satsifaction results. • Participates in interviewing and hiring of team members with the appropriate skills. Ensuring Exceptional Customer Service • Sets a positive example for guest relations. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Responds to and handles guest problems and complaints. • Strives to improve service performance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

PURPOSE OF POSITION: Performs routine and preventive maintenance to guest rooms, interior and exterior needs of the facility and to all mechanical equipment. REPORTS TO: Maintenance Supervisor and Chief Engineer MINIMUM QUALIFICATIONS: Able to climb ladders. Able to lift at least 50 pounds Demonstrate good eye hand coordination. Demonstrate the ability to walk and stand for extended times. Prior Basic painting & drywall experience Prior customer service experience RESPONSIBILITIES/DUTIES: Completes daily, weekly and monthly checklists Install electrical wiring and devises Performs preventive maintenance on equipment Performs painting and drywall repair throughout the building Responds to emergency maintenance requests as needed Assists with renovation and remodeling of facilities Basic plumbing repairs to toilets and faucets as needed Maintains records of scheduled maintenance records Properly communicates daily with internal departments Responds to Front Office and Housekeeping requests in a timely manner Provides team members and members of management updates on varying projects Keeps mindful of costs when performing duties Maintains a well-organized work station and environment Does not enter guest rooms without checking first of vacancy status Maintain ongoing knowledge of all chemicals used, SSDS procedures Practice and execute Lock-Out Tag-Out Practice and execute Compass Points daily Responsible for all hotel and company tools - ensuring good wear and replacement, returning back to its place of origin when not in use. Team Members are never allowed to take any company or property tools or equipment home As a team member, assist other team members and departments as available, as trained and as best as possible General Notes This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor. Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract. Supplemental pay Bonus pay Benefits Other

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents 401K plan and company match to help save for your retirement Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* Career growth and development Recognition and rewards programs EOE/AA/Disabled/Veterans The award-winning Hilton Columbus Downtown is looking for a Director of Food and Beverage. With this property already receiving top awards within Hilton (ex. 6-time Connie Award Winner and F&B Program of the Year), rated as an AAA 4-Diamond Hotel, and recently completed a multi-million-dollar expansion, this is an incredible opportunity. Located in the heart of the city, this property has 1,000 rooms, 75,000 square feet of banquet space, and 6 food and beverage outlets. What will I be doing? As the Director of Food and Beverage, you would be responsible for the direction and organization of activities and services of all hotel food and beverage outlets (restaurants, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Oversee all of Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Develop and implement menus and food and beverage marketing strategies in partnership with the Director and the culinary team Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Ensure compliance with health, safety, sanitation and alcohol awareness standards Recruit, interview and train team members

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Attend department meeting once a month. Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. What You Bring High school diploma or general education degree (GED) required. Previous experience in a Front Desk or customer-facing role is preferred. Knowledgeable of immediate area, services, attractions, and events. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Guest Service Manager - Homewood Suites San Francisco Airport N (Job Number: HOT0C56J) Work Locations: Homewood Suites San Francisco Airport N 2000 Shoreline Court Brisbane 94005A Guest Services Manager is responsible for managing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As Guest Services Manager, you would be responsible for managing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Manage all Guest Service operations to include, but not limited to, guest luggage and package storage and delivery, message delivery, valet and parking services, gratuity distribution, systems management, budget and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Oversee daily operations in all Guest Services departments Manage administrative projects and ensure adherence to established quality standards Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Recruit, interview and train team members What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Hampton by HiltonJob: Guest Services, Operations, and Front Office EOE/AA/Disabled/Veterans

Concord Hospitality is hiring a Director of Sales & Marketing to lead sales strategy and drive revenue growth. We're looking for a motivated, service-driven leader with strong relationship-building skills and a creative, team-oriented approach. This role oversees all sales and marketing efforts while supporting our mission to be a "Great Place to Work for All." As a Concord Leader you will be responsible to: * Inspire greatness in your team. * Encourage and support team members to reach their full potential. * Create a work environment that is a Great Place to Work for all. * Lead with integrity, transparency, respect, and professionalism. * Care for your team and their families. Key Responsibilities: * Deliver the highest quality of service to our customers at all times. * Develop and execute strategies to drive business in both new and existing markets. * Establish and maintain strong relationships with clients and business partners. * Guide sales and marketing efforts, including advertising, public relations, and administrative reporting. * Lead sales initiatives in alignment with the property's Marketing Plan. * Understand and monitor industry trends and the competitive landscape. * Analyze financial and market data to support strategic decision-making. * Organize, prioritize, and document work to meet key business deadlines. * Collaborate with internal teams to ensure a unified and consistent customer experience. Qualifications: * Minimum of 3 years' experience as a Director of Sales or in a senior sales leadership role. * Proven success leading, motivating, and managing high-performing sales teams. * Strong written and verbal communication skills. * Excellent organizational and problem-solving abilities. * Prior brand experience and market knowledge preferred. Why Join Concord? At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including: * Medical, dental, vision, life, and disability insurance * 401(k) with company match * Tuition assistance * Discounted hotel stays * Extensive training and career development opportunities We're proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive. "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion. Salary Range: $57,921 - $65,161