Kimpton Hotels & Restaurants jobs in Boston, MA

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: Build, repairs, and paints all parts of the hotel. Install and replaces lighting fixtures and bulbs. Clean carpets and rugs. Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. Dismantle defective machines and equipment and installs new or repaired parts. Repair and maintain physical structure of establishment. Fabricate and repairs furniture and fixtures. Attend all scheduled training classes and meetings. Paint corridors, hotel rooms, and lobby areas when necessary. Transport heavy boxes and packages within the hotel for maintenance and repairs. Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. Communicate with Maintenance Supervisor on projects as assigned. Respond to all customer requests in a timely and personable manner. What You Bring Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. Ability to be yourself, lead yourself, make it count! Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. INDSJ Be Yourself. Lead Yourself. Make it Count.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Located in Boston's Back Bay neighborhood, we're a 5-minute walk from Prudential Center and three blocks from Fenway Park - home of the Boston Red Sox. The Charles River, Boston Commons, and many historical and cultural venues are within walking distance. Our hotel also features a fitness center and a Corner Pantry. Overview: It is a thrill to share that the Hilton Boston Bay Back is undergoing a beautiful $40 million dollar transformation to enhance our guests future stays. In the meantime, while we refresh our spaces, we're also growing our team! The Assistant Director of Sales is responsible for assisting the Director of Sales in the direction, coordination, and supervision of the Sales Managers, Catering Manager(s) and the Sales Administrators in all sales-related activities, including direct sales efforts, follow-up and proper sales administration. Responsibilities: Assist the Director of Sales in the supervision and administration of all activities of the Sales Department. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company sales policies and SOP's, and assist the Director of Sales in ensuring knowledge of and adherence to those policies by the Sales and Catering team. Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies. Meet or exceed set goals. Assist the Director of Sales in the operation of the Sales and Catering Department within established sales expense budget. Initiate and follow up on leads. Assist with coordination of group and transient bookings to maximize profits. Maintain and participate in an active sales solicitation program. As directed by the Director of Sales, attend the weekly staff meeting according to Highgate Hotel standards. Assist the Director of Sales in the administration of training in the sales department. Assist in the preparation of required reports in a timely manner. Assist in the administration of weekly sales meetings according to Highgate Hotel Standards. Review the KRA process with the Director of Sales to ensure that deadlines are met. Assist with coordination of all non-group transient sales and catering solicitations to maximize overall profits. Assist the Director of Sales by conducting all employee/manager Performance Appraisals according to Highgate Hotel SOP's. Motivate, coach, counsel and discipline the Sales and Catering Team according to Highgate Hotel SOP's. Assist the Director of Sales by monitoring production of all top accounts and evaluate trends within your market and ensure the Sales Team is held accountable for those accounts within their territory. In the absence of the Director of Sales, conduct daily Highgate Hotel Business Review (HHBR) meeting with Sales and Catering, operations staff and General Manager. Assist the Director of Sales in the hiring and development of Sales and Catering Department employees and managers. Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Banquet and Catering revenues. Review meeting planner evaluations with the Director of Sales as received to ensure that any problems are rectified. Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and beneficial to the property, and ensure that all Sales Managers conduct thorough site inspections. Assist in developing strategies to increase share from competitors when the hotel revenue penetration goals are not being met. Use your property's computerized sales management system to manage the hotel's business, including but not limited to generating reports, entering business, blocking space and building accounts. Monitor the Sales incentive plans and ensure that Sales staff can explain their potential earnings and benefits, and assist in ensuring that incentives are processed and paid according to the specified time period for each plan. Assist in ensuring that Sales Managers are planning and executing sales trips as outlined in quarterly Key Result Areas (KRAs) and in the Sales budget, including preplanning, setting appointments and executing sales calls. Assist in preparation of complete and accurate end-of-month reports, according to Highgate Hotel SOP. Explain the components of the end-of-month report and analyze the report with the DOS. Assist in ensuring that Sales Managers can explain the importance and components of the report. Assist in preparing the annual budget. Assist in the preparation of the annual Marketing Plan. Assist in preparing the monthly reforecast for the current and upcoming months and assist in ensuring accuracy within 5% margin of error. Meet and greet onsite contacts. Attend all-employee meetings and any other functions required by management. Abide by Prime Selling Time (PST). Understand all GDS systems. Understand ISIS. Understand loading rates into ISIS/GDS. Develop networking opportunities through active participation in community and professional associations, activities and events. React to negative trends in the market place by implementing blitzes or catering promotions. Handle inquiries as part of Inquiry Day Program. Qualifications: At least 5 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 4 years of hotel sales experience. Must have a valid driver's license in the applicable state. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.

The Room Attendant is responsible for maintaining the cleanliness and presentation of guest rooms, suites, and assigned service areas in accordance with Mandarin Oriental's standards. This position plays a key role in ensuring an exceptional guest experience by providing a clean, comfortable, and welcoming environment that reflects attention to detail, care, and brand excellence.

_\*\*\*This role is based at one of our corporate offices in Memphis, TN; Dallas, TX, or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical skills to a hospitality company with an award\-winning culture\. On the GRO Support team reporting to the Manager, GRO Support, you will support internal and external partners utilizing today's pricing and inventory capabilities and projects\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Troubleshoot system issues, ensuring data accuracy, and finding system configuration and usage opportunities across individual and portfolios of properties\. + Represent the team in projects driving new and enhancing existing solutions to better support the capability once in steady state\. + Lead efforts to directly and indirectly improve team delivery of exceptional customer experience\. **How you will collaborate with others:** + Collaborate with project and support teams to establish clear communication channels, defined escalation protocols, and ensure the necessary knowledge and resources are shared\. + Assess the support process, seek opportunities for improvement, and contribute to the implementation of efficiencies\. Additionally, ensure that all risks are escalated promptly to important partners\. + Maintain a knowledge of Hilton's Revenue Management business systems including and not limited to, GRO, OnQ R&I, and Hilton Reporting Hub\. **What projects** **you will take ownership of:** + Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate more efficiently\. This includes determining gaps in current processes, creating new procedures, escalating high\-risk issues, and coaching Analyst team members operationally\. + Revenue Management, Pricing & Inventory Capabilities \- As capabilities are added and enhanced, the Sr\. Analyst is the team's eyes and ears\. They anticipate user questions, develops the steady state support plan, updates and educates the wider team\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Two \(2\) years of work experience in hotel operations, the travel industry, revenue management systems, or a technical support capacity\. + Experience in Excel \(can maintain complex spreadsheets\), Word, and PowerPoint + Hybrid work schedule two days per week based in the Memphis, TN or Dallas, TX corporate office + Proficiency in programming or data science: SQL or Python or R **It would be useful if you have:** + BA/BS Bachelor's Degree + Two \(2\) years of GRO system experience + Two \(2\) years of work experience in one the following areas: distribution systems, project management, or development roles + Knowledge of other Hilton systems like OnQ FMS, PEAK, PEP, and TOPdesk + Two \(2\) years of experience in Salesforce **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Senior Analyst, GRO Support_ **Location:** _null_ **Requisition ID:** _COR015F4_ **EOE/AA/Disabled/Veterans**

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations * Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props). * Applies knowledge of all laws, as they relate to an event. * Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. * Adheres to and reinforces all standards, policies, and procedures. * Maintains established sanitation levels. * Manages departmental inventories and maintains equipment. * Schedules Event Services staff to forecast and service standards, while maximizing profits. * Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams * Sets goals and delegates tasks to improve departmental performance. * Conducts monthly department meetings with the Banquet team. * Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on current event trends. * Acts as a liaison to the kitchen staff. * Leads shifts and actively participates in the servicing of events. Executing Event Services Operations and Maintaining Inventories * Attends pre-event meetings as needed to understand group needs. * Establishes consistent standards for meeting room sets and VIP meeting room sets. * Conducts function room inspections prior to each function to verify the room is set according to specifications. * Maintains cleanliness and sanitation standards in all event operation areas. * Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event. * Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers). * Coordinates routine maintenance to verify a quality meeting facility. * Resolves issues and/or suggest alternatives to previous arrangements if necessary. * Attends and participates in all pertinent meetings. * Leads shifts and actively participates in the servicing of events. * Verifies function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. Verifying and Providing Exceptional Customer Service * Sets a positive example for guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Responds to and handles guest problems and complaints. * Encourages employees to provide excellent customer service. * Verifies employees understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Reviews comment cards and guest satisfaction results with employees. Conducting Human Resources Activities * Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures. * Observes service behaviors of employees and provides feedback to individuals. * Monitors progress and leads discussion with staff each period. * Participates in the development and implementation of corrective action plans. * Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. * Attends and participates in all pertinent meetings. * Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. * Conducts associate performance appraisals and provides feedback as needed. * Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns. * Observes service behaviors of associates and provides feedback to individuals. * Communicates performance expectations in accordance with job descriptions for each position. * Verifies property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. * Brings issues to the attention of supervisor and/or Human Resources as necessary. * Verifies associates understand expectations and parameters. * Delegates tasks to verify room sets are "on time" and meet Event Service Standards. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

SPA CONCIERGE (PART-TIME) Mandarin Oriental, Boston is looking for a Part-Time Spa Concierge to join our Spa team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Join our team at Boston's award-winning, Forbes Travel Guide 5-Star hotel and spa with AAA Guide's 5-diamond designation. The Spa at Mandarin Oriental is Boston's acclaimed, first Forbes Travel Guide 5-Star Spa with consistent regional and national accolades and recognition. About the job Based at the Mandarin Oriental Boston / within the Spa Department in Boston, Massachusetts, the Spa Concierge position is responsible for assisting guests with check-ins and check-outs, booking reservations, assisting guests with all inquiries, as well as provide retail information, help with displays and retail sales. It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand. The Spa Concierge reports to the Director of Spa and Wellness and Spa Managers. As Spa Concierge you will responsible for the following duties: * Welcome and register spa guests upon arrival according to spa standards. * Assist guests with phone inquiries, spa reservations, retail sales, and gift certificates. * Provide quality service by responding to guest's requests promptly, efficiently and courteously. * Dealing with enquiries both in person, over the phone, text message, and via e-mail. * Address, check and register special guests' preferences recorded in the spa's PMS. * Provide pre-arrival support for upcoming spa guests including full knowledge of all spa treatments offered and any current promotions. * Anticipate guests' needs to provide an exceptional and unique guest experience in line with MOHG standards. * Support the spa team in providing a seamless journey for all spa guests. * Review invoices and accounts according to spa and hotel policy and procedures. * Take payments and handle cash float properly as outlined in the MOHG's standards. * Showing co-operation and support to all hotel and Residences colleagues. * Stay current with developments, procedures and news through hotel communication channels. * Perform any other reasonable duty as required by the Management Team. As Spa Concierge, we expect from you: * Have a minimum of 1-year experience in a similar position, preferably in a luxury setting. * Maintaining a flexible schedule is required, including weekends and holidays. * Exhibit excellent communication and organization skills. * Thriving in a high-pace and dynamic operation. * Conscientiously working together with other colleagues. * Maintaining a pleasant, friendly and helpful manner. * Consistently clean and healthy personal hygiene and grooming. * Working in a safe, prudent and organized manner. * Able to handle multiple tasks at one time. * Consistently delighting and satisfying our guests. * Handling guest requests in a detailed manner. Working with us means… We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility. Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. Compensation The hourly rate of pay for this position is $29.42. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Local Benefits * A competitive salary and benefits packages. * Meals served while on duty. * Discounted colleague parking available. * Daily uniform laundering. Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?

We are hiring a Front Office Manager. Role Responsibilities: The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow. Essential Job Functions : Guest Service * Maintains guest service as the driving philosophy of the hotel. * Personally demonstrates a commitment to guest services in responding promptly to guest needs. * Is committed to making every guest satisfied. * Ensures all hotel staff, including new hires, know all components of guest services and are trained to meet standards. * Develops added value customer service programs. * Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance. * Meets or exceeds hotel guest satisfaction measures. * Ensures hotel standards and services contribute to the delivery of consistent guest service. Front Desk Management * Acts as manager on duty for hotel and manages front desk operations. * Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems. * Leads and assists in Revenue Management functions as requested. Actively participates in conference calls with Corporate Management and any calls with brand revenue management centers * Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and receivables. * Produce accurate financial reports on time. * Works with the General Manager and Sales Manager / DOS to generate new business ideas to increase sales, set up rate codes and input rooming lists Human Resources * Manages human resources functions, including recruiting, selection, orientation, training, performance planning and evaluation, pay and reward programs to maintain a qualified front desk work force. * Maintains a positive, cooperative work environment between staff and management. * Emphasizes employee selection, training and development as a way of doing business. * Ensures all hotel employees know hotel objectives. * Ensures personnel files are accurate and comply with both local and federal laws and regulations. * Administers personnel policies fairly and consistently. * Resolves employee grievances in a fair and timely manner. * Ensures employees understand policies, pay procedures, bonus plans and benefits. * Helps develop management talent by acting as a mentor for direct reports. * Ensures completion of training objectives and development plans. * Monitors and maintains acceptable turnover levels. Safety and Security * Knows local health and safety codes and regulations that apply to the hotel. * Recognizes and corrects potential safety hazards in the hotel, such as broken doors or railings, fire hazards, etc. * Recognizes and corrects potential security problems in the hotel, such as locking doors after hours, etc. * Understands and follows policies and procedures for the hotel's key control system and ensures others follow them. Operations * Maintains physical product standards by managing preventive maintenance programs and by scheduling deep-cleaning activities. * Ensures ongoing staff and employee involvement in preventive maintenance programs. Protects the interests of the hotel during capital projects. * Has acceptable property quality audits. * Periodically inspect rooms, building exterior, parking lot, etc. Here are some reasons our associates like working for us: Benefits: At Concord Hospitality, we offer competitive wages and full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K program, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates. We are associate-focused, meaning that as we make decisions, we think about how these decisions will impact our associates. We realize the importance of work-life balance, we understand that transparency is key, giving back in the communities in which we live, means a great deal to us, and lastly…let's make sure we have FUN! We encourage diversity and belonging and appreciate that we all are different and our differences are what make us great! Concord Hospitality has also earned the recognition of being a GREAT PLACE TO WORK for Millennials and Great Places to Work for Women! We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace

Mandarin Oriental, Boston is looking for a Procurement Coordinator to join our Purchasing Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites will set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies. About the job Based at the Mandarin Oriental, Boston in the Purchasing Department in Boston, the Procurement Coordinator will assist the Director of Purchasing in supervising all activities related to the Purchasing Department and Storeroom. As Procurement Coordinator, you will be responsible for the following duties: Procurement & Systems Support: * Create, review, and transmit Purchase Orders (POs) in Adaco in the absence of the Director of Purchasing. * Apply invoices accurately in Adaco against corresponding Purchase Orders in a timely manner. * Maintain and update item pricing, vendor changes, and product data within the procurement system. * Assist with requisition review and PO follow-up to ensure accuracy and compliance. * Maintain organized purchasing records, discrepancy logs, and supporting documentation. Receiving & Storeroom Operations: * Assist in the receipt, verification, and distribution of materials, supplies, and food & beverage products. * Ensure all receiving and storeroom Standard Operating Procedures are consistently followed. * Support daily storeroom operations, including organization, cleanliness, and compliance with HACCP standards. * Assist in conducting monthly and quarterly inventories. Inventory Ownership & Management: * Support beverage storeroom inventory control and discrepancy tracking. * Own inventory management for designated storage categories, including Front Office supplies. * Maintain par levels and coordinate replenishment needs in alignment with department usage and forecasts. * Communicate inventory variances, shortages, or irregularities to the Director of Purchasing. Cross-Coverage & Operational Continuity: * Provide coverage for the Storekeeper position during absences, including inventory control and issuance. * Provide administrative coverage for the Director of Purchasing during planned or unplanned absences. * Participate in structured cross-training to ensure proficiency across Purchasing and Storeroom roles. * Support departmental continuity during high-volume periods or staffing gaps. Compliance & Safety: * Maintain compliance with MOHG Safe & Sound standards as related to purchasing, receiving, and storage. * Record and submit HACCP documentation as required. * Ensure work areas are maintained in a clean, organized, and sanitary condition. Other duties as assigned by management. As Procurement Coordinator, we expect from you: * Minimum of 2 years' experience in purchasing, receiving, or inventory operations (luxury hospitality preferred). * Working knowledge of procurement systems (Adaco strongly preferred). * Strong organizational and administrative skills with high attention to detail. * Computer literate with the ability to manage system data and documentation. * Fluency in English with clear communication skills. * Reliable and punctual. * Able to routinely lift, carry, or move materials weighing 50 pounds. * Cross-Training: this position requires cross-training across Purchasing and Storeroom functions. Flexibility and accountability are essential to the success of this position. Desirable: * HACCP Certification * Safe Food Handling Certification Compensation: The hourly rate of pay for this position is $30.00. Our commitment to you: * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Local Benefits * A competitive salary and benefits packages * Daily uniform laundering * Meals served while on duty * Discounted colleague parking available Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! We are seeking an accomplished Senior Sales Manager to join our team at the DoubleTree Suites by Hilton Boston Cambridge Strategically located in a prominent urban setting, our hotel features over 300 contemporary guest rooms and 10,000 sq. ft. of versatile event space, including a signature ballroom spanning more than 5,500 sq. ft. This dynamic environment offers exciting opportunities to engage with a wide range of group clients and drive impactful sales success. The ideal candidate will bring a minimum of two years of experience as a Senior Sales Manager within a hotel group sales environment, demonstrating a strong history of converting qualified leads into contracted events. This individual thrives in a fast-paced sales setting, consistently acts quickly on new opportunities, and showcases the property with confidence, creativity, and enthusiasm. A proactive mindset, strong relationship-building capabilities, and a passion for exceeding client expectations are key to success in this role. Shift Pattern: Standard office hours (8\:30 AM - 5\:00 PM), with required flexibility for early mornings, evenings, and occasional weekend coverage to support client events and activations. Compensation: The salary range for this role is $80,000 - $90,000 annually plus Sales Incentive Plan (SIP), commensurate with experience and qualifications. Additionally, ae are proud to offer a comprehensive benefits package, including complimentary on-site parking, daily staff meals, and access to a supportive and collaborative work environment that celebrates high performance and career development. What are the benefits of working for Hilton?* We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: Negotiate contracts and commission agreements with end-user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. #LI-ZR1 EOE/AA/Disabled/Veterans

A Bartender is responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. is $18-$22 hourly, based on experience, skills, and qualifications. What will I be doing? As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner * Mix and garnish beverages according to recipe and portion control standards * Present and serve beverages to guests * Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations * Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers * Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce * Cut, store and ensure product quality of all beverage-related perishables * Respond professionally to inebriated guests, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 3 years experience in housekeeping or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets * Ensures compliance with all housekeeping policies, standards and procedures. * Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. * Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. * Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. * Inventories stock to ensure adequate supplies. * Supervises an effective inspection program for all guestrooms and public space. * Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. * Ensures all employees have proper supplies, equipment and uniforms. * Communicates areas that need attention to staff and follows up to ensure understanding. * Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. * Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities * Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. * Schedule employees to business demands and for tracks employee time and attendance. * Ensures employees understand expectations and parameters. * Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. * Observes service behaviors of employees and provides feedback to individuals. * Ensures employee recognition is taking place on all shifts. * Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. * Participates in employee progressive discipline procedures. * Review employee satsifaction results. * Participates in interviewing and hiring of team members with the appropriate skills. Ensuring Exceptional Customer Service * Sets a positive example for guest relations. * Participates in the development and implementation of corrective action plans to improve guest satisfaction. * Empowers employees to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Responds to and handles guest problems and complaints. * Strives to improve service performance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EOE/AA/Disabled/Veterans An Engineer is responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As an Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry Conduct inspections for preventive maintenance needs Record and report completed repairs and items that require further attention What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Audit and reconcile cashiers. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into the BRAINS network. Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Mandarin Oriental, Boston is looking for a Rising Fan to join our Rooms Division. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites will set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies. About the job Based at the Mandarin Oriental, Boston in the Rooms Department in Boston, the Rising Fan will complete an 18-month rotation across different departments within the Rooms division, including Housekeeping, Reservations, and Front Office. As a Rising Fan, you will be responsible for the following duties: * Ensures Legendary Quality Experience (LQE) standards are fully implemented, maintained and executed throughout the department to meet and exceed guests' expectations and is accountable for achieving the goal of Guest Loyalty and Satisfaction Survey (TrustYou) and Mystery Shopper (LQA). * Supports, creates and promotes a climate of enthusiasm; maintains a work environment that promotes teamwork, performance, feedback, recognition, mutual respect, and colleague commitment. Ensures departmental practices are compliant with Mandarin Oriental policies and legal requirements. * Inspects, checks, and releases hotel rooms for arrivals, creates daily task sheets for housekeeping colleagues with special projects and traces, monitors stock in pantries and acts accordingly. * Coordinates within Housekeeping and other departments for arrangement on VIPs' arrivals and departures * Maintains an overview of the daily occupancy, arrivals, departures, traces, and important guests in house. * Trains, coaches and motivates housekeeping colleagues to achieve the highest quality standards. As a Rising Fan, we expect from you: * 18-month commitment to intensive learning and development. * Previous relevant experience within the luxury hospitality industry. * Fluency in English. * Strong overall computer literacy. * Have excellent written and verbal communication skills. * Flexibility: as a Rising Fan, you will be working on a rotating shift basis, up to 40 hours a week. Shift patterns will vary from morning, afternoon and evening/night shifts (including weekends and holidays). Compensation The hourly rate of pay for this position is $29.19. Our commitment to you: * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * Rising Fans have the opportunity to complete eCornell distance learning courses for further development. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Local Benefits * A competitive salary and benefits packages * Meals served while on duty * Discounted colleague parking available Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?

A Cook is responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Starting hourly rate\: $22.31 hourly What will I be doing? As a Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare food items according to designated recipes and quality standards Maintain cleanliness and comply with food sanitation standards at all times Manage guest orders in a friendly, timely and efficient manner Ensure knowledge of menu and all food products Stock and maintain designated food station(s) Visually inspect all food sent from the kitchen Practice correct food handling and food storage procedures according to federal, state, local and company regulations Prepare requisitions for supplies and food items, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

JOB OVERVIEW: Set-up and break down all meeting rooms, banquet space and ballroom areas. Clean and maintain all corridors, vending areas, elevators and landings and service areas in the banquet facilities ensuring hotel's standards of cleanliness. DUTIES AND RESPONSIBILITIES: * Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements. Set-up table linens, skirting and table top items (water pitchers, glasses, supplies, etc.) * Clean, store, and secure in an organized manner all tables, chairs, and audio visual equipment, platforms/stages and other equipment used for banquet functions. * Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas. * Inspect cleanliness and working condition of all equipment to be set up in function area. Report all damages or issues to Supervisor. * May refresh room during breaks (replenish supplies, water pitchers, etc.) * May retrieve clean linen and skirting and stock in storage areas. * May pick-up and deliver all boxes and materials (flip charts, easles, blackboards, etc.) for function. * Perform other duties as assigned by the management. Qualifications and Requirements: Basic reading and writing and mathematical skills. General knowledge of banquet operations preferred. This job requires ability to perform the following: * Handling, carrying or lifting items weighing up to 100 pounds (tables, chairs, trays, equipment , etc.) * Moving about the function areas. * Bending, stooping, kneeling Other: * Communication skills are utilized a significant amount of time when interacting with guests, coworkers, and supervisors. * Reading and writing abilities are utilized often with banquet event orders and instructions. * Basic math is used frequently to ensure the proper set up of tables, settings, chairs, etc. * May be required to work nights, weekends, and/or holidays. Work Area: Banquet Rooms/Space The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the Banquet Operations Manager, you'll provide leadership and support to the banquet staff while ensuring a high standard of guest satisfaction, and operating in the established budgets and goals. You'll ensure your team provides guests with excellent food and beverages in a timely, courteous, efficient, and accurate manner. Must be familiar with daily banquet operations including but not limited to; food, wine, spirits, and service techniques. Some of your responsibilities include: Act as an advocate for your property, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return! Lead all aspects of banquet operations and manage all floor staff. Work cooperatively with chefs and cooks. Promote a multifaceted and team work driven environment. Ensure guests are served in an expedient and friendly manner. What You Bring 3+ years of banquet experience, ideally with some supervisory experience. Alcohol Awareness Training is preferred and Food Handler Certification (if applicable). Ability to get along with staff and guests. Passion for creating ridiculously personable experiences! Highly motivated and flexible, with the ability to lead and take initiative. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. INDSJ Be Yourself. Lead Yourself. Make it Count.

_\*\*\*This role is based at our corporate office in Memphis, TN or Remote\*\*\*_ This is your chance to be part of a Finance Team that is a critical business partner that manages all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management\. As a Senior Tax Analyst on the Tax Operations team reporting to Tax Operations Manager, you will focus on the preparation, analyzation, and review of the federal and state compliance for our domestic and international entities\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Report activity for the US Tax Compliance \(Forms 1120, 8858, and 5471\) + Ensure compliance is technically and mathematically accurate and all proper disclosures are complete + Ensure compliance files are thoroughly and contemporaneously documented and are maintained in IRS and State audit ready format **How you will collaborate with others:** + Ensure compliance is conducive to support the accounting for income taxes following GAAP \(ASC 740\) and IFRS \(if and when implemented\) + Support the Audit Controversy team with our audits by providing guidance and assistance **What projects you will take ownership of:** + Assist the team in the design and implementation of process improvements, which will lead to acceleration of processes, while maintaining accuracy of calculations and strength of internal controls + Demonstrate an understanding of the US Internal Revenue Code, and experience to research, understand, and document tax technical positions utilizing available research software \(i\.e\. RIA,CCH, BNA\) **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of work experience in corporate or public accounting experience in the area of income tax + Proficient in MS Excel \(v\-lookups and pivot tables\) + Experience working with corporate financials \(i\.e\. PeopleSoft, SAP\) + Fluent in corporate tax software systems \(i\.e\. Corptax, OneSource\) + Understanding of the Internal Revenue Code **It would be useful if you have:** + BA/BS Bachelor's Degree or MA/MS Master's Degree + CPA \(Certified Public Accountant\) + Two \(2\) years of experience in Corporate or public accounting in the area of income tax **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000\-$100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Finance and Accounting_ **Title:** _Senior Tax Analyst_ **Location:** _null_ **Requisition ID:** _COR015II_ **EOE/AA/Disabled/Veterans**

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** As the Banquet Operations Manager, you'll provide leadership and support to the banquet staff while ensuring a high standard of guest satisfaction, and operating in the established budgets and goals. You'll ensure your team provides guests with excellent food and beverages in a timely, courteous, efficient, and accurate manner. Must be familiar with daily banquet operations including but not limited to; food, wine, spirits, and service techniques. **Some of your responsibilities include:** + Act as an advocate for your property, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return! + Lead all aspects of banquet operations and manage all floor staff. + Work cooperatively with chefs and cooks. + Promote a multifaceted and team work driven environment. + Ensure guests are served in an expedient and friendly manner. **What You Bring** + 3+ years of banquet experience, ideally with some supervisory experience. + Alcohol Awareness Training is preferred and Food Handler Certification (if applicable). + Ability to get along with staff and guests. + Passion for creating ridiculously personable experiences! + Highly motivated and flexible, with the ability to lead and take initiative. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . INDSJ **Be Yourself. Lead Yourself. Make it Count.**