Kimpton Hotels & Restaurants jobs in Cambridge, MA - 145 jobs
Banquet House Attendant
Kimpton Hotels 4.4
Kimpton Hotels job in Cambridge, MA
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Play a meaningful role in the overall success of events by providing assistance to the banquet department as well as aiding in set up and take down of all banquet and meeting events. Work closely with the Banquet Servers to ensure guest satisfaction.
Some of your responsibilities include:
* Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management.
* Responsible for accurate cleaning and setting of banquet functions and meeting rooms.
* Care and storage of all equipment such as tables and chairs.
* Servicing meeting rooms.
* Provide outstanding service and ridiculously personable experiences!
What You Bring
* Prior hospitality experience and/or experience in housekeeping/janitorial work preferred.
* The ideal candidate will be organized and ambitious (go-getter!)
* Strong work ethic, ability to read floor-plans, work independently and has a strong attention to detail.
* Flexible schedule, able to work evenings, weekends, and holidays.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$41k-58k yearly est. 60d+ ago
Looking for a job?
Let Zippia find it for you.
Banquet Manager - Kimpton Marlowe Hotel
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Cambridge, MA
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
As the Banquet Operations Manager, you'll provide leadership and support to the banquet staff while ensuring a high standard of guest satisfaction, and operating in the established budgets and goals. You'll ensure your team provides guests with excellent food and beverages in a timely, courteous, efficient, and accurate manner. Must be familiar with daily banquet operations including but not limited to; food, wine, spirits, and service techniques.
**Some of your responsibilities include:**
+ Act as an advocate for your property, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return!
+ Lead all aspects of banquet operations and manage all floor staff.
+ Work cooperatively with chefs and cooks.
+ Promote a multifaceted and team work driven environment.
+ Ensure guests are served in an expedient and friendly manner.
**What You Bring**
+ 3+ years of banquet experience, ideally with some supervisory experience.
+ Alcohol Awareness Training is preferred and Food Handler Certification (if applicable).
+ Ability to get along with staff and guests.
+ Passion for creating ridiculously personable experiences!
+ Highly motivated and flexible, with the ability to lead and take initiative.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
INDSJ
**Be Yourself. Lead Yourself. Make it Count.**
$66k-84k yearly est. 60d+ ago
Room Attendant
Mandarin Oriental Hotel Group 4.2
Boston, MA job
The Room Attendant is responsible for maintaining the cleanliness and presentation of guest rooms, suites, and assigned service areas in accordance with Mandarin Oriental's standards. This position plays a key role in ensuring an exceptional guest experience by providing a clean, comfortable, and welcoming environment that reflects attention to detail, care, and brand excellence.
$31k-37k yearly est. 17d ago
Admin - Sales and Marketing - Boston
Marriott Vacations Worldwide 4.6
Boston, MA job
Hourly Rate: $31.00
at the Boston Custom House
Ability to receive notary license required.
Schedule availability must include weekends
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly work environment. As an Executive Administrative Assistant at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
This is an ON Site Position at the Boston Custom House
Ability to receive notary license required.
Schedule availability must include weekends
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
*Benefit eligibility will vary by position
As an Executive Administrative Assistant, a typical day will include:
Prepares letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Opens, reads, and prepares answers to routine letters.
Locates and attaches appropriate files to incoming correspondence requiring replies.
Creates and maintains computer- and paper-based filing and organization systems for records, reports, documents, etc.
Transmits information or documents using a computer.
Ability to handle multiple systems simultaneously, along with proficiency in reading, writing and comprehension.
Guest Experience and Company Standards
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Maintain confidentiality of proprietary materials and information.
Always follow company policies and safety procedures.
To Become an Executive Administrative Assistant at MVW:
Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Our Company offers healthcare benefits to eligible associates.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
$31 hourly Auto-Apply 14d ago
Senior Analyst, GRO Support
Hilton 4.5
Boston, MA job
_\*\*\*This role is based at one of our corporate offices in Memphis, TN; Dallas, TX, or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical skills to a hospitality company with an award\-winning culture\. On the GRO Support team reporting to the Manager, GRO Support, you will support internal and external partners utilizing today's pricing and inventory capabilities and projects\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Troubleshoot system issues, ensuring data accuracy, and finding system configuration and usage opportunities across individual and portfolios of properties\.
+ Represent the team in projects driving new and enhancing existing solutions to better support the capability once in steady state\.
+ Lead efforts to directly and indirectly improve team delivery of exceptional customer experience\.
**How you will collaborate with others:**
+ Collaborate with project and support teams to establish clear communication channels, defined escalation protocols, and ensure the necessary knowledge and resources are shared\.
+ Assess the support process, seek opportunities for improvement, and contribute to the implementation of efficiencies\. Additionally, ensure that all risks are escalated promptly to important partners\.
+ Maintain a knowledge of Hilton's Revenue Management business systems including and not limited to, GRO, OnQ R&I, and Hilton Reporting Hub\.
**What projects** **you will take ownership of:**
+ Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate more efficiently\. This includes determining gaps in current processes, creating new procedures, escalating high\-risk issues, and coaching Analyst team members operationally\.
+ Revenue Management, Pricing & Inventory Capabilities \- As capabilities are added and enhanced, the Sr\. Analyst is the team's eyes and ears\. They anticipate user questions, develops the steady state support plan, updates and educates the wider team\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Two \(2\) years of work experience in hotel operations, the travel industry, revenue management systems, or a technical support capacity\.
+ Experience in Excel \(can maintain complex spreadsheets\), Word, and PowerPoint
+ Hybrid work schedule two days per week based in the Memphis, TN or Dallas, TX corporate office
+ Proficiency in programming or data science: SQL or Python or R
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Two \(2\) years of GRO system experience
+ Two \(2\) years of work experience in one the following areas: distribution systems, project management, or development roles
+ Knowledge of other Hilton systems like OnQ FMS, PEAK, PEP, and TOPdesk
+ Two \(2\) years of experience in Salesforce
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Senior Analyst, GRO Support_
**Location:** _null_
**Requisition ID:** _COR015F4_
**EOE/AA/Disabled/Veterans**
$70k-100k yearly 60d+ ago
Dishwasher
Pineapple Hospitality 4.2
Boston, MA job
To
quick
apply
to
this
text
SP4106
to
425
961
9911
Staypineapple
is
a
brand
of
upscale
award
winning
boutique
hotels
in
coveted
We
are
all
about
redefining
hospitality
and
inspiring
out
of
the
ordinary
experiences
for
our
guests
As
we
rapidly
expand
we
are
looking
for
team
members
who love to make a difference in the lives of others If you want to be part of a far from stuffy company that is dynamic and fun with lots of opportunities this is the place for you Who were looking for DISHWASHER Like an energetic working environment Being a key part of a successful team Having your workday go by quickly Then please read on Were currently looking for a dedicated organized dishwasher who enjoys working as part of a team in a fast paced culinary environment To be successful as a Dishwasher with Staypineapple you should be a communicative team player with excellent time management skills able to prioritize tasks in a busy setting and have an internal motor that loves to see a job done to completion What to expect Here are a few things that will make your days full and rewarding Ensuring the availability of clean dishes by bussing tables washing dishes pots pans and flatware and resetting dining areas Preparing dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations Cleaning machines and appliances used in the kitchen such as coffee makers pots and pans mixers etc Unloading and storing deliveries Sweeping and mopping floors especially in the event that items are broken or spilled Taking out the trash and rinsing garbage cans Help the rest of the team as needed Keep an eye out for lapses in food safety codes and procedures Your experience and qualifications High School diploma or equivalent Previous food and beverage experience preferred Proficient at fulfilling requests from management in a thorough and timely manner Ability to work in a fast paced environment Ability to work calmly under pressure Ability to contribute to a collaborative and diverse team dynamic Why us As a growing company Staypineapple offers plenty of opportunities If you love making a positive impact on the lives and experiences of others join our team Plus we offer Excellent pay & benefits including flexible PTO medicaldentalvision insurance 401k life insurance pet insurance etc Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay 2122 per hour Status Part Time
$29k-34k yearly est. 6d ago
Spa Concierge
Mandarin Oriental Hotel Group 4.2
Boston, MA job
SPA CONCIERGE (PART-TIME) Mandarin Oriental, Boston is looking for a Part-Time Spa Concierge to join our Spa team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Join our team at Boston's award-winning, Forbes Travel Guide 5-Star hotel and spa with AAA Guide's 5-diamond designation.
The Spa at Mandarin Oriental is Boston's acclaimed, first Forbes Travel Guide 5-Star Spa with consistent regional and national accolades and recognition.
About the job
Based at the Mandarin Oriental Boston / within the Spa Department in Boston, Massachusetts, the Spa Concierge position is responsible for assisting guests with check-ins and check-outs, booking reservations, assisting guests with all inquiries, as well as provide retail information, help with displays and retail sales.
It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand.
The Spa Concierge reports to the Director of Spa and Wellness and Spa Managers.
As Spa Concierge you will responsible for the following duties:
* Welcome and register spa guests upon arrival according to spa standards.
* Assist guests with phone inquiries, spa reservations, retail sales, and gift certificates.
* Provide quality service by responding to guest's requests promptly, efficiently and courteously.
* Dealing with enquiries both in person, over the phone, text message, and via e-mail.
* Address, check and register special guests' preferences recorded in the spa's PMS.
* Provide pre-arrival support for upcoming spa guests including full knowledge of all spa treatments offered and any current promotions.
* Anticipate guests' needs to provide an exceptional and unique guest experience in line with MOHG standards.
* Support the spa team in providing a seamless journey for all spa guests.
* Review invoices and accounts according to spa and hotel policy and procedures.
* Take payments and handle cash float properly as outlined in the MOHG's standards.
* Showing co-operation and support to all hotel and Residences colleagues.
* Stay current with developments, procedures and news through hotel communication channels.
* Perform any other reasonable duty as required by the Management Team.
As Spa Concierge, we expect from you:
* Have a minimum of 1-year experience in a similar position, preferably in a luxury setting.
* Maintaining a flexible schedule is required, including weekends and holidays.
* Exhibit excellent communication and organization skills.
* Thriving in a high-pace and dynamic operation.
* Conscientiously working together with other colleagues.
* Maintaining a pleasant, friendly and helpful manner.
* Consistently clean and healthy personal hygiene and grooming.
* Working in a safe, prudent and organized manner.
* Able to handle multiple tasks at one time.
* Consistently delighting and satisfying our guests.
* Handling guest requests in a detailed manner.
Working with us means…
We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.
Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued.
Compensation
The hourly rate of pay for this position is $29.42.
Our commitment to you
* Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
* MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
* Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
* Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
Local Benefits
* A competitive salary and benefits packages.
* Meals served while on duty.
* Discounted colleague parking available.
* Daily uniform laundering.
Equal Employer Opportunity Statement
Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge.
We're Fans. Are you?
$29.4 hourly 8d ago
Procurement Coordinator
Mandarin Oriental Hotel Group 4.2
Boston, MA job
Mandarin Oriental, Boston is looking for a Procurement Coordinator to join our Purchasing Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites will set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies.
About the job
Based at the Mandarin Oriental, Boston in the Purchasing Department in Boston, the Procurement Coordinator will assist the Director of Purchasing in supervising all activities related to the Purchasing Department and Storeroom.
As Procurement Coordinator, you will be responsible for the following duties:
Procurement & Systems Support:
* Create, review, and transmit Purchase Orders (POs) in Adaco in the absence of the Director of Purchasing.
* Apply invoices accurately in Adaco against corresponding Purchase Orders in a timely manner.
* Maintain and update item pricing, vendor changes, and product data within the procurement system.
* Assist with requisition review and PO follow-up to ensure accuracy and compliance.
* Maintain organized purchasing records, discrepancy logs, and supporting documentation.
Receiving & Storeroom Operations:
* Assist in the receipt, verification, and distribution of materials, supplies, and food & beverage products.
* Ensure all receiving and storeroom Standard Operating Procedures are consistently followed.
* Support daily storeroom operations, including organization, cleanliness, and compliance with HACCP standards.
* Assist in conducting monthly and quarterly inventories.
Inventory Ownership & Management:
* Support beverage storeroom inventory control and discrepancy tracking.
* Own inventory management for designated storage categories, including Front Office supplies.
* Maintain par levels and coordinate replenishment needs in alignment with department usage and forecasts.
* Communicate inventory variances, shortages, or irregularities to the Director of Purchasing.
Cross-Coverage & Operational Continuity:
* Provide coverage for the Storekeeper position during absences, including inventory control and issuance.
* Provide administrative coverage for the Director of Purchasing during planned or unplanned absences.
* Participate in structured cross-training to ensure proficiency across Purchasing and Storeroom roles.
* Support departmental continuity during high-volume periods or staffing gaps.
Compliance & Safety:
* Maintain compliance with MOHG Safe & Sound standards as related to purchasing, receiving, and storage.
* Record and submit HACCP documentation as required.
* Ensure work areas are maintained in a clean, organized, and sanitary condition.
Other duties as assigned by management.
As Procurement Coordinator, we expect from you:
* Minimum of 2 years' experience in purchasing, receiving, or inventory operations (luxury hospitality preferred).
* Working knowledge of procurement systems (Adaco strongly preferred).
* Strong organizational and administrative skills with high attention to detail.
* Computer literate with the ability to manage system data and documentation.
* Fluency in English with clear communication skills.
* Reliable and punctual.
* Able to routinely lift, carry, or move materials weighing 50 pounds.
* Cross-Training: this position requires cross-training across Purchasing and Storeroom functions. Flexibility and accountability are essential to the success of this position.
Desirable:
* HACCP Certification
* Safe Food Handling Certification
Compensation:
The hourly rate of pay for this position is $30.00.
Our commitment to you:
* Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
* MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
* Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Local Benefits
* A competitive salary and benefits packages
* Daily uniform laundering
* Meals served while on duty
* Discounted colleague parking available
Equal Employer Opportunity Statement
Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge.
We're Fans. Are you?
$30 hourly 8d ago
Night Auditor
Hersha Hospitality Management LP 4.5
Cambridge, MA job
Opportunity: Night Auditor
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Your Growth Path
Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager
Your Focus
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Keep records of room availability and guests' accounts, manually or using computers.
Prepare and distribute daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Input and update financial information into the BRAINS network.
Check guests in/out and perform Guest Service Agents tasks.
Respond to guest inquiries and resolve complaints.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits and wear protective safety equipment.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Your Background and Skills
High School diploma or equivalent preferred.
Previous night audit/accounting experience or equivalent training required.
Computer knowledge/Excel and arithmetic skills required.
FSD is a plus, required within 90 days of employment.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends.
Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
$29k-34k yearly est. Auto-Apply 23d ago
Event Operations Manager
Marriott International 4.6
Boston, MA job
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
• Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Schedules Event Services staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.
Executing Event Services Operations and Maintaining Inventories
• Attends pre-event meetings as needed to understand group needs.
• Establishes consistent standards for meeting room sets and VIP meeting room sets.
• Conducts function room inspections prior to each function to verify the room is set according to specifications.
• Maintains cleanliness and sanitation standards in all event operation areas.
• Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event.
• Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).
• Coordinates routine maintenance to verify a quality meeting facility.
• Resolves issues and/or suggest alternatives to previous arrangements if necessary.
• Attends and participates in all pertinent meetings.
• Leads shifts and actively participates in the servicing of events.
• Verifies function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.
Verifying and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Encourages employees to provide excellent customer service.
• Verifies employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings.
• Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
• Conducts associate performance appraisals and provides feedback as needed.
• Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns.
• Observes service behaviors of associates and provides feedback to individuals.
• Communicates performance expectations in accordance with job descriptions for each position.
• Verifies property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Brings issues to the attention of supervisor and/or Human Resources as necessary.
• Verifies associates understand expectations and parameters.
• Delegates tasks to verify room sets are “on time” and meet Event Service Standards.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$63k-108k yearly est. Auto-Apply 47d ago
PT Bartender - DoubleTree by Hilton Boston Bayside
Hilton 4.5
Boston, MA job
A Bartender is responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
is $18-$22 hourly, based on experience, skills, and qualifications.
What will I be doing?
As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner
Mix and garnish beverages according to recipe and portion control standards
Present and serve beverages to guests
Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers
Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce
Cut, store and ensure product quality of all beverage-related perishables
Respond professionally to inebriated guests, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
$18-22 hourly Auto-Apply 8d ago
General Maintenance Engineer - Kimpton Marlowe Hotel
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Cambridge, MA
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment.
**Some of your responsibilities include:**
+ Build, repairs, and paints all parts of the hotel.
+ Install and replaces lighting fixtures and bulbs.
+ Clean carpets and rugs.
+ Visually inspect and test machinery and equipment.
+ Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine.
+ Dismantle defective machines and equipment and installs new or repaired parts.
+ Repair and maintain physical structure of establishment.
+ Fabricate and repairs furniture and fixtures.
+ Attend all scheduled training classes and meetings.
+ Paint corridors, hotel rooms, and lobby areas when necessary.
+ Transport heavy boxes and packages within the hotel for maintenance and repairs.
+ Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc.
+ Communicate with Maintenance Supervisor on projects as assigned.
+ Respond to all customer requests in a timely and personable manner.
**What You Bring**
+ Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building.
+ Ability to be yourself, lead yourself, make it count!
+ Flexible schedule, able to work evenings, weekends and holidays.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
INDSJ
**Be Yourself. Lead Yourself. Make it Count.**
$50k-69k yearly est. 60d+ ago
Director of Housekeeping
Marriott International 4.6
Boston, MA job
Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in housekeeping or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
• Ensures compliance with all housekeeping policies, standards and procedures.
• Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
• Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises an effective inspection program for all guestrooms and public space.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Human Resources Activities
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
• Schedule employees to business demands and for tracks employee time and attendance.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
• Observes service behaviors of employees and provides feedback to individuals.
• Ensures employee recognition is taking place on all shifts.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Participates in employee progressive discipline procedures.
• Review employee satsifaction results.
• Participates in interviewing and hiring of team members with the appropriate skills.
Ensuring Exceptional Customer Service
• Sets a positive example for guest relations.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$68k-111k yearly est. Auto-Apply 42d ago
Engineer - Full Time - DoubleTree by Hilton Boston Downtown
Hilton 4.5
Boston, MA job
An Engineer is responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As an Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas
Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry
Conduct inspections for preventive maintenance needs
Record and report completed repairs and items that require further attention
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$55k-92k yearly est. Auto-Apply 60d+ ago
Guest Recognition Coordinator
Marriott International 4.6
Boston, MA job
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$25k-30k yearly est. Auto-Apply 4d ago
Rising Fan-Leader in Training
Mandarin Oriental Hotel Group 4.2
Boston, MA job
Mandarin Oriental, Boston is looking for a Rising Fan to join our Rooms Division. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites will set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies.
About the job
Based at the Mandarin Oriental, Boston in the Rooms Department in Boston, the Rising Fan will complete an 18-month rotation across different departments within the Rooms division, including Housekeeping, Reservations, and Front Office.
As a Rising Fan, you will be responsible for the following duties:
* Ensures Legendary Quality Experience (LQE) standards are fully implemented, maintained and executed throughout the department to meet and exceed guests' expectations and is accountable for achieving the goal of Guest Loyalty and Satisfaction Survey (TrustYou) and Mystery Shopper (LQA).
* Supports, creates and promotes a climate of enthusiasm; maintains a work environment that promotes teamwork, performance, feedback, recognition, mutual respect, and colleague commitment. Ensures departmental practices are compliant with Mandarin Oriental policies and legal requirements.
* Inspects, checks, and releases hotel rooms for arrivals, creates daily task sheets for housekeeping colleagues with special projects and traces, monitors stock in pantries and acts accordingly.
* Coordinates within Housekeeping and other departments for arrangement on VIPs' arrivals and departures
* Maintains an overview of the daily occupancy, arrivals, departures, traces, and important guests in house.
* Trains, coaches and motivates housekeeping colleagues to achieve the highest quality standards.
As a Rising Fan, we expect from you:
* 18-month commitment to intensive learning and development.
* Previous relevant experience within the luxury hospitality industry.
* Fluency in English.
* Strong overall computer literacy.
* Have excellent written and verbal communication skills.
* Flexibility: as a Rising Fan, you will be working on a rotating shift basis, up to 40 hours a week. Shift patterns will vary from morning, afternoon and evening/night shifts (including weekends and holidays).
Compensation
The hourly rate of pay for this position is $29.19.
Our commitment to you:
* Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
* Rising Fans have the opportunity to complete eCornell distance learning courses for further development.
* MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
* Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Local Benefits
* A competitive salary and benefits packages
* Meals served while on duty
* Discounted colleague parking available
Equal Employer Opportunity Statement
Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge.
We're Fans. Are you?
$29.2 hourly 47d ago
Director, Hotel Level Marketing - Creative Strategy
Hilton 4.5
Boston, MA job
_\*\*\*This role is based at one of our corporate offices in McLean, VA, Dallas, TX, or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's marketing, sales, revenue management, call center, and analytics functions\! As a Hotel Level Marketing \(HLM\) Creative Strategist you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth\. On the HLM team reporting to the Sr\. Director of HLM, you will help to ensure hotels capture brand\-aligned digital assets\. You will also partner to standardize tools, workflows, and production quality to improve marketing performance and website conversion\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Partner on hotel content capture to help ensure quality of content is fit for media use\.
+ Lead development of training/enablement materials
+ Hotel Level creative testing and optimization
+ Craft compelling narratives that align with brand positioning and drive engagement\.
**How you will collaborate with others:**
+ Identify agency partners for content capabilities within HLM Platform
+ Work with Marketing team to ensure hotel needs are met in creative briefing process for Enterprise hotel shoots\.
+ Work in a matrixed environment to ensure hotel creative needs are met
**What projects you will take ownership of:**
+ Help to ensure website governance and guardrails are in place and provide guidance back to properties
+ Performance and storytelling of hotel level content impact
+ Ensuring appropriate training and processes exist for hotels around content
+ Advocating to the Enterprise for the hotel needs
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Ten \(10\) years of work experience in content strategy, brand marketing, or creative leadership\.
+ Proven experience managing multi\-channel content strategies, with an eye for creative effectiveness
+ Demonstrated success in leading teams and collaborating with senior stakeholders
+ Travel up to 30%
**It would be useful if you have:**
+ Cross\-Functional Collaboration
+ Experience translating business objectives into actionable content strategies\.
+ Strong understanding of hospitality, travel, or lifestyle brands
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $110,000 \- $175,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Director, Hotel Level Marketing \- Creative Strategy_
**Location:** _null_
**Requisition ID:** _COR015IS_
**EOE/AA/Disabled/Veterans**
$110k-175k yearly 11d ago
Houseperson Banquet- InterContinental Boston
Intercontinental Hotels Group 3.9
Boston, MA job
JOB OVERVIEW: Set-up and break down all meeting rooms, banquet space and ballroom areas. Clean and maintain all corridors, vending areas, elevators and landings and service areas in the banquet facilities ensuring hotel's standards of cleanliness. DUTIES AND RESPONSIBILITIES:
* Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements. Set-up table linens, skirting and table top items (water pitchers, glasses, supplies, etc.)
* Clean, store, and secure in an organized manner all tables, chairs, and audio visual equipment, platforms/stages and other equipment used for banquet functions.
* Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas.
* Inspect cleanliness and working condition of all equipment to be set up in function area. Report all damages or issues to Supervisor.
* May refresh room during breaks (replenish supplies, water pitchers, etc.)
* May retrieve clean linen and skirting and stock in storage areas.
* May pick-up and deliver all boxes and materials (flip charts, easles, blackboards, etc.) for function.
* Perform other duties as assigned by the management.
Qualifications and Requirements:
Basic reading and writing and mathematical skills. General knowledge of banquet operations preferred.
This job requires ability to perform the following:
* Handling, carrying or lifting items weighing up to 100 pounds (tables, chairs, trays, equipment , etc.)
* Moving about the function areas.
* Bending, stooping, kneeling
Other:
* Communication skills are utilized a significant amount of time when interacting with guests, coworkers, and supervisors.
* Reading and writing abilities are utilized often with banquet event orders and instructions.
* Basic math is used frequently to ensure the proper set up of tables, settings, chairs, etc.
* May be required to work nights, weekends, and/or holidays.
Work Area: Banquet Rooms/Space
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.
$32k-38k yearly est. Auto-Apply 14d ago
Line Cook (Cook II)
Pineapple Hospitality 4.2
Boston, MA job
To
quick
apply
to
this
text
SP4107
to
425
961
9911
Staypineapple
is
a
brand
of
upscale
award
winning
boutique
hotels
in
coveted
We
are
all
about
redefining
hospitality
and
inspiring
out
of
the
ordinary
experiences
for
our
guests
As
we
rapidly
expand
we
are
looking
for
team
members
who love to make a difference in the lives of others If you want to be part of a far from stuffy company that is dynamic and fun with lots of opportunities this is the place for you Who were looking for LINE COOK COOK I So you have some serious cooking chops and were not talking lamb or pork We are looking for someone who can work in a fast paced professional kitchen and will help make culinary magic happen all day or night long Our Line Cooks are responsible for accurately preparing food items for the chefs to use in meal preparation What to expect Here are a few things that will make your days full and rewarding Ensure that all stations continually have the necessary supplies to prepare all food items Properly and efficiently prepare and present all food items including accommodating special guest requests Monitor quality consistency and presentation of prepared food items Properly set up and maintain hot and cold line stations within company practices Demonstrate competency in basic and advanced food production methods Your experience and qualifications High School Diploma or EquivalentFood Handlers Permit required Minimum one year experience required Knowledge of production and operations for prepping and cooking in a busy kitchen Proficient at fulfilling server and guest requests in a thorough and timely manner Ability to effectively interact with all guests and team members in a polite and positive manner Knowledge and application of safety sanitation and food handling procedures Why us As a growing company Staypineapple offers plenty of opportunities If you love making a positive impact on the lives and experiences of others join our team Plus we offer Excellent pay & benefits including flexible PTO medicaldentalvision insurance 401k life insurance pet insurance etc Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay 2546 per hour Status Part Time
$31k-38k yearly est. 6d ago
Banquet Manager
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Cambridge, MA
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As the Banquet Operations Manager, you'll provide leadership and support to the banquet staff while ensuring a high standard of guest satisfaction, and operating in the established budgets and goals. You'll ensure your team provides guests with excellent food and beverages in a timely, courteous, efficient, and accurate manner. Must be familiar with daily banquet operations including but not limited to; food, wine, spirits, and service techniques.
Some of your responsibilities include:
Act as an advocate for your property, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return!
Lead all aspects of banquet operations and manage all floor staff.
Work cooperatively with chefs and cooks.
Promote a multifaceted and team work driven environment.
Ensure guests are served in an expedient and friendly manner.
What You Bring
3+ years of banquet experience, ideally with some supervisory experience.
Alcohol Awareness Training is preferred and Food Handler Certification (if applicable).
Ability to get along with staff and guests.
Passion for creating ridiculously personable experiences!
Highly motivated and flexible, with the ability to lead and take initiative.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
INDSJ
Be Yourself. Lead Yourself. Make it Count.
$66k-84k yearly est. 1h ago
Learn more about Kimpton Hotels & Restaurants jobs