Kimpton Hotels & Restaurants jobs in Cambridge, MA - 217 jobs

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Play a meaningful role in the overall success of events by providing assistance to the banquet department as well as aiding in set up and take down of all banquet and meeting events. Work closely with the Banquet Servers to ensure guest satisfaction. **Some of your responsibilities include:** + Set-up, clean and maintain meeting and banquet rooms following the standards of service as set by hotel management. + Responsible for accurate cleaning and setting of banquet functions and meeting rooms. + Care and storage of all equipment such as tables and chairs. + Servicing meeting rooms. + Provide outstanding service and ridiculously personable experiences! **What You Bring** + Prior hospitality experience and/or experience in housekeeping/janitorial work preferred. + The ideal candidate will be organized and ambitious (go-getter!) + Strong work ethic, ability to read floor-plans, work independently and has a strong attention to detail. + Flexible schedule, able to work evenings, weekends, and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (*************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

A luxury hotel brand located in Boston is seeking a Group Sales Manager. In this position, you will manage client relationships, create sales proposals, and achieve revenue targets. The ideal candidate has at least 1-2 years of sales or marketing experience, with hotel sales as a preferred background. If you are looking to be part of a passionate team, this role offers competitive benefits and a chance to grow your career in a prestigious hotel environment. #J-18808-Ljbffr

is virtual/remote*** This is an exciting opportunity to join a world‑class Global Sales team dedicated to delivering Hilton's unmatched scale, access, expertise, and experience to our owners, operators, and customers. As the Director, Sales Worldwide Accounts (Group Sales), you will help shape a differentiated sales experience that elevates Hilton's diverse portfolio of brands and drive meaningful connections. In this role, you will identify, develop, and lead an identified roster of accounts to generate market share growth and expand Hilton's presence across key corporate companies and industries. Additionally, you will be responsible for account planning, cross-team collaboration, building & strengthening customer relationships, uncovering new opportunities, and driving performance and incremental growth to our hotels and to Hilton. As part of the Corporate Group Sales team and reporting to the Managing Director, you will focus on Corporate Accounts, playing a pivotal role in advancing Hilton's position within this critical segment. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Paid parental leave for eligible Team Members, including partners and adoptive parents Mental health resources including free counseling through our Employee Assistance Program Paid Time Off (PTO) Learn more about the rest of our benefits (*************************************** At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: Guide the account planning strategy for your accounts to facilitate growth. Aggregate client account-based growth data and evaluate areas of opportunity. Qualify accounts and maintain compliance to account governance protocol Ensure our client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives. Be a subject matter expert in all brands and closing the sale with clients. Anticipate client needs and develop an approach that is tailored to each client Generate leads and mine opportunities within existing accounts to drive incremental revenue. How you will collaborate with others: Collaborate with across‑functional team including Hilton Direct partnership team members and HWS Sales Specialists to drive total account value and provide total client solutions. Network with business decision‑makers and executives to influence positive buying behaviors. What deliverables you will take ownership of: Model account‑based trends on a cadence (i.e. weekly, quarterly, etc.), compare data with previous years' results and forecast future account‑based growth rates. Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets. Understand industry trends that impact customer buying behaviors and offer innovative solutions. WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: Ten (10) years of hotel/travel sales and/or account management experience Experience analyzing data and making data‑centric recommendations Experience maintaining national or global accounts Knowledge of the hospitality and travel industry Travel up to 40% It would be useful if you have: Bachelor's Degree In-depth knowledge and use in Delphi or similar property sales management system Experience using Salesforce (CRM) WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world‑class brands (************************************* . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more‑than 100‑year history. Hilton is proud to have an award‑winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog (*********************************** and Instagram (***************************************** to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant_Accommodation_and_Accessibility_Assistance-English-20***********253430519.pdf) if you require an accommodation during the application process. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short‑and long‑term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non‑birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre‑tax commuter benefit and our travel discount. The annual salary range for this role is $100,000-$145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan (SIP) and the Company's long‑term incentive plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE Job: Sales and Marketing Title: Director, Sales Worldwide Accounts Location: null Requisition ID: COR015JO EOE/AA/Disabled/Veterans #J-18808-Ljbffr

A leading global hospitality brand in Boston seeks a Human Resources professional to manage People & Culture operations, promote compliance, and enhance colleague engagement. In this role, you will oversee recruitment, maintain HR policies, and facilitate training for hotel staff. Ideal candidates will have a Bachelor's degree, experience in union environments, and skills in Microsoft Office and HRIS systems. We offer competitive salary, benefits, and a vibrant work culture for personal growth. #J-18808-Ljbffr

The Room Attendant is responsible for maintaining the cleanliness and presentation of guest rooms, suites, and assigned service areas in accordance with Mandarin Oriental's standards. This position plays a key role in ensuring an exceptional guest experience by providing a clean, comfortable, and welcoming environment that reflects attention to detail, care, and brand excellence.

Mandarin Oriental, Boston is looking for a Procurement Coordinator to join our Purchasing Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites will set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies. About the job Based at the Mandarin Oriental, Boston in the Purchasing Department in Boston, the Procurement Coordinator will assist the Director of Purchasing in supervising all activities related to the Purchasing Department and Storeroom. As Procurement Coordinator, you will be responsible for the following duties: Procurement & Systems Support: * Create, review, and transmit Purchase Orders (POs) in Adaco in the absence of the Director of Purchasing. * Apply invoices accurately in Adaco against corresponding Purchase Orders in a timely manner. * Maintain and update item pricing, vendor changes, and product data within the procurement system. * Assist with requisition review and PO follow-up to ensure accuracy and compliance. * Maintain organized purchasing records, discrepancy logs, and supporting documentation. Receiving & Storeroom Operations: * Assist in the receipt, verification, and distribution of materials, supplies, and food & beverage products. * Ensure all receiving and storeroom Standard Operating Procedures are consistently followed. * Support daily storeroom operations, including organization, cleanliness, and compliance with HACCP standards. * Assist in conducting monthly and quarterly inventories. Inventory Ownership & Management: * Support beverage storeroom inventory control and discrepancy tracking. * Own inventory management for designated storage categories, including Front Office supplies. * Maintain par levels and coordinate replenishment needs in alignment with department usage and forecasts. * Communicate inventory variances, shortages, or irregularities to the Director of Purchasing. Cross-Coverage & Operational Continuity: * Provide coverage for the Storekeeper position during absences, including inventory control and issuance. * Provide administrative coverage for the Director of Purchasing during planned or unplanned absences. * Participate in structured cross-training to ensure proficiency across Purchasing and Storeroom roles. * Support departmental continuity during high-volume periods or staffing gaps. Compliance & Safety: * Maintain compliance with MOHG Safe & Sound standards as related to purchasing, receiving, and storage. * Record and submit HACCP documentation as required. * Ensure work areas are maintained in a clean, organized, and sanitary condition. Other duties as assigned by management. As Procurement Coordinator, we expect from you: * Minimum of 2 years' experience in purchasing, receiving, or inventory operations (luxury hospitality preferred). * Working knowledge of procurement systems (Adaco strongly preferred). * Strong organizational and administrative skills with high attention to detail. * Computer literate with the ability to manage system data and documentation. * Fluency in English with clear communication skills. * Reliable and punctual. * Able to routinely lift, carry, or move materials weighing 50 pounds. * Cross-Training: this position requires cross-training across Purchasing and Storeroom functions. Flexibility and accountability are essential to the success of this position. Desirable: * HACCP Certification * Safe Food Handling Certification Compensation: The hourly rate of pay for this position is $30.00. Our commitment to you: * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Local Benefits * A competitive salary and benefits packages * Daily uniform laundering * Meals served while on duty * Discounted colleague parking available Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?

SPA CONCIERGE (PART-TIME) Mandarin Oriental, Boston is looking for a Part-Time Spa Concierge to join our Spa team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Join our team at Boston's award-winning, Forbes Travel Guide 5-Star hotel and spa with AAA Guide's 5-diamond designation. The Spa at Mandarin Oriental is Boston's acclaimed, first Forbes Travel Guide 5-Star Spa with consistent regional and national accolades and recognition. About the job Based at the Mandarin Oriental Boston / within the Spa Department in Boston, Massachusetts, the Spa Concierge position is responsible for assisting guests with check-ins and check-outs, booking reservations, assisting guests with all inquiries, as well as provide retail information, help with displays and retail sales. It is the mission and intent of this position that the incumbent will meet and exceed guest expectations by providing efficient and courteous service in accordance with Legendary Quality Experiences. The incumbent will be providing various services and products to the guest and must always be representative of the brand. The Spa Concierge reports to the Director of Spa and Wellness and Spa Managers. As Spa Concierge you will responsible for the following duties: * Welcome and register spa guests upon arrival according to spa standards. * Assist guests with phone inquiries, spa reservations, retail sales, and gift certificates. * Provide quality service by responding to guest's requests promptly, efficiently and courteously. * Dealing with enquiries both in person, over the phone, text message, and via e-mail. * Address, check and register special guests' preferences recorded in the spa's PMS. * Provide pre-arrival support for upcoming spa guests including full knowledge of all spa treatments offered and any current promotions. * Anticipate guests' needs to provide an exceptional and unique guest experience in line with MOHG standards. * Support the spa team in providing a seamless journey for all spa guests. * Review invoices and accounts according to spa and hotel policy and procedures. * Take payments and handle cash float properly as outlined in the MOHG's standards. * Showing co-operation and support to all hotel and Residences colleagues. * Stay current with developments, procedures and news through hotel communication channels. * Perform any other reasonable duty as required by the Management Team. As Spa Concierge, we expect from you: * Have a minimum of 1-year experience in a similar position, preferably in a luxury setting. * Maintaining a flexible schedule is required, including weekends and holidays. * Exhibit excellent communication and organization skills. * Thriving in a high-pace and dynamic operation. * Conscientiously working together with other colleagues. * Maintaining a pleasant, friendly and helpful manner. * Consistently clean and healthy personal hygiene and grooming. * Working in a safe, prudent and organized manner. * Able to handle multiple tasks at one time. * Consistently delighting and satisfying our guests. * Handling guest requests in a detailed manner. Working with us means… We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility. Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. Compensation The hourly rate of pay for this position is $29.42. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Local Benefits * A competitive salary and benefits packages. * Meals served while on duty. * Discounted colleague parking available. * Daily uniform laundering. Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?

, text SP4114 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we re looking for: GUEST SERVICES AGENT We re about the friendliest company you ll ever come across and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. What to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. Assist arriving and departing guests with their luggage to and from guest rooms. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions. Your experience and qualifications: High School Diploma or equivalent. Three to six months related experience preferred. Working knowledge of Google G Suite/ChromeOS Ability to effectively interact with all hotel guests and team members in a polite and positive manner. Ability to quickly assess situations and create effective resolutions to problems. Possess a passion to provide excellent customer service. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $24.40 per hour Status: Full Time

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa introduces Boston to world-acclaimed and unique Mandarin Oriental therapies. About the job Based at the Mandarin Oriental, Boston within the Housekeeping department in Boston, Massachusetts, the Executive Housekeeper will oversee, lead, and direct all aspects of the department including public areas, guest rooms, laundry, and the heart of the house while maintaining the highest standard of cleanliness. The Executive Housekeeper reports to the Director of Rooms. As Executive Housekeeper, you will be responsible for the following duties: General Management: * Supervision of all Room Attendants, Turndown Attendants, Laundry Attendants, Public Area Attendants, Housepersons, Supervisors, and Assistant Housekeeping Manager. * Motivate, train, evaluate, and discipline all Housekeeping and Laundry employees. * Plan daily, weekly, monthly, and quarterly assignments and projects for all Housekeeping colleagues. * Perform administrative duties such as, but not limited to, departmental scheduling, payroll, purchase requests and monthly consumption reports. * Implement control on department labour costs. Minimize costs while ensuring adequate staffing is available to provide five-star services. * Schedule walk-throughs and follow up with all outside contractors. * Maintain an ongoing Safe & Sound program. Guestrooms and Public Areas: * Perform daily inspection of all public areas, guestrooms, exterior of building and back house areas, to ensure that the highest standards of cleanliness are met. * Monitor progress, ensure completion of deep cleaning program and assign tasks to housekeeping colleagues. * Conducts daily standards testing to ensure that all Mandarin Oriental, Boston standards are strictly adhered to. Guest Experience: * Respond to guest questions. Provide guest assistance, direction and information as requested. * Resolve guest complaints with urgency. * Conduct daily communication meetings. * Assist in performing line level functions as needed. Other duties as assigned by management. As Executive Housekeeper, we expect from you: * 5 years of experience in a similar role; experience in luxury hospitality is strongly preferred. * Strong time management and prioritization skills. * Effective management, leadership, organizational, and communication skills. * Complete administrative proficiency. * Reading, writing, and oral proficiency in the English language. * Ability to stand or walk for prolonged periods of the shift; ability to frequently push, pull, and lift carts or items weighing up to 25 pounds. Desirable: * College degree in Hospitality Management or a similar field. Compensation: The salary range for this position is $90,000 to $105,000 annually. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Local Benefits * A competitive salary and benefits package * Complimentary dry-cleaning services * Meals served while on duty * Discounted colleague parking available Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?

**Additional Information** House Person and Laundry, Open availability, Day Shift, Evening Shift **Job Number** 26206863 **Job Category** Housekeeping & Laundry **Location** Residence Inn by Marriott Boston Cambridge, 120 Broadway, Cambridge, Massachusetts, United States, 02142VIEW ON MAP (************************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience * High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations * Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. * Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. * Adheres to all standards, policies, and procedures. * Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. * Manages group room blocks and meeting space for average to large-sized assigned groups. * Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. * Uses his/her judgment to integrate current trends in event management and event design. * Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). * Participates in customer site inspections and assists with the sales process as necessary. * Performs other duties as assigned to meet business needs. * Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service * Delivers excellent customer service throughout the customer experience and encourages the same from other employees. * Empowers employees to provide excellent customer service. * Sets a positive example for guest relations. * Coordinates and communicates event details both verbally and in writing to the customer and property operations. * Makes presence known to customer at all times during this process. * Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. * Follows up with customer post-event. * Responds to and handles guest problems and complaints. * Uses personal judgment and expertise to enhance the customer experience. * Stays available to solve problems and/or suggest alternatives to previous arrangements. * Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Interacts with guests to obtain feedback on product quality and service levels. * Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams * Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. * Leads formal pre-event and post-event meetings for average to large-sized assigned groups. * Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function * Assists in the sales process and revenue forecasting for customer groups. * Up-sells products and services throughout the event process. * Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities * Reviews comment cards and guest satisfaction results with employees. * Observes service behaviors of employees and provides feedback to individuals and/or managers. * Assists in the development and implementation of corrective action plans. * Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. * Works with the property staff and customers to address operational challenges associated with his/her group. * Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. **Some of your responsibilities include:** + Build, repairs, and paints all parts of the hotel. + Install and replaces lighting fixtures and bulbs. + Clean carpets and rugs. + Visually inspect and test machinery and equipment. + Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. + Dismantle defective machines and equipment and installs new or repaired parts. + Repair and maintain physical structure of establishment. + Fabricate and repairs furniture and fixtures. + Attend all scheduled training classes and meetings. + Paint corridors, hotel rooms, and lobby areas when necessary. + Transport heavy boxes and packages within the hotel for maintenance and repairs. + Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. + Communicate with Maintenance Supervisor on projects as assigned. + Respond to all customer requests in a timely and personable manner. **What You Bring** + Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. + Ability to be yourself, lead yourself, make it count! + Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . INDSJ **Be Yourself. Lead Yourself. Make it Count.**

Hotel: Boston (BOSHA), 510 Atlantic Ave, 02210 Do you see yourself as a Group Sales Manager? What's your passion? Whether you're into scuba diving, chess games or just raising your children, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. Hotel Overview For 70 years, the InterContinental Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette. As part of the largest luxury hotel brand in the world, InterContinental Boston is a landmark of luxury; rated number four on Trip Advisor for Boston hotels, named one of the ‘Best Hotels in the World' by Condé Nast Traveler magazine and featuring a Forbes Four-Star, 4 Diamond AAA rated hotel experience. The property overlooks Boston's historic waterfront, featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking waterfront or downtown city views, a full service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by a variety of international flavors. We are looking for passionate people who are charming, confident and internationally‑minded to ensure we continue the story of making great things happen at InterContinental Boston. Position Overview Reporting to the Director of Group Sales, the Group Sales Manager is responsible for actively prospecting and qualifying new business. They will also produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders for the groups in their segment. Duties & Responsibilities Actively prospect and qualify new business Monitor and handle inquiry calls and emails Provide client proposals in accordance with established departmental policies and procedures Produce and/or review all sales contracts, rate agreements and banquet event orders Arrange and conduct special events, site inspections, and off‑site presentations for potential clients Meet or exceed monthly and quarterly revenue and room night goals Produce monthly sales‑related reports and sales forecasts for segment Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets Additional duties as assigned Qualifications Requirements include some college plus 1-2 years sales or marketing related experience, or an equivalent combination of education and experience; a related degree is preferred. Prior hotel sales experience is also preferred. You must be able to travel to attend workshops, tradeshows, conventions, etc. and may be required to work nights, weekends, and/or holidays. In return we'll give you a competitive financial and benefits package which includes healthcare support, dental, vision, disability and life insurance support, and a matching 401(k) plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer. Minorities / Females / Disabled / Veterans Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here. IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. #J-18808-Ljbffr

Greets, prepares, services, and takes guests' orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction\. Upsells additional items to enhance profitability\. Enters orders into a computerized system and settles check\(s\) upon completion of order\. Performs general cleaning tasks to adhere to health and safety standards\. The pay range for this position is $20\-$21 hourly, based on experience, skills, and qualifications\. + Welcomes and connects with every guest to provide excellent customer service + Discover guest needs and appropriately suggests product to enhance service and meet sales + Assist with selection and purchase of specialty coffee and whole bean sales + Prepares a variety of customer beverage orders to Starbucks standards + Performs cleaning tasks in accordance with the duty rosters + Cash handling and inventory stocking and recording **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _PT Barista/Cashier_ **Location:** _null_ **Requisition ID:** _HOT0C8A0_ **EOE/AA/Disabled/Veterans**

**Additional Information** **Job Number** 25204226 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Boston, 10 Avery St, Boston, Massachusetts, United States, 02111VIEW ON MAP (********************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $30.65-$30.65 per hour **POSITION SUMMARY** Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Set-up and break down all meeting rooms, banquet space and ballroom areas. Clean and maintain all corridors, vending areas, elevators and landings and service areas in the banquet facilities ensuring hotel's standards of cleanliness. DUTIES AND RESPONSIBILITIES: Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements. Set-up table linens, skirting and table top items (water pitchers, glasses, supplies, etc.) Clean, store, and secure in an organized manner all tables, chairs, and audio visual equipment, platforms/stages and other equipment used for banquet functions. Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas. Inspect cleanliness and working condition of all equipment to be set up in function area. Report all damages or issues to Supervisor. May refresh room during breaks (replenish supplies, water pitchers, etc.) May retrieve clean linen and skirting and stock in storage areas. May pick-up and deliver all boxes and materials (flip charts, easles, blackboards, etc.) for function. Perform other duties as assigned by the management. Qualifications and Requirements: Basic reading and writing and mathematical skills. General knowledge of banquet operations preferred. This job requires ability to perform the following: Handling, carrying or lifting items weighing up to 100 pounds (tables, chairs, trays, equipment , etc.) Moving about the function areas. Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with guests, coworkers, and supervisors. Reading and writing abilities are utilized often with banquet event orders and instructions. Basic math is used frequently to ensure the proper set up of tables, settings, chairs, etc. May be required to work nights, weekends, and/or holidays. Work Area: Banquet Rooms/Space The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

A Utility Steward is responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. The pay range for this position is $23\-$24 hourly, based on experience, skills, and qualifications\. **What will I be doing?** As a Steward, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards: + Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils + Scrub pots and pans + Burnish, de\-tarnish and polish silver + Stock and maintain supplies and equipment + Perform cleaning duties including, but not limited to, mopping and removing trash + Transport and store clean service ware + Train other stewards, as needed + Prepare and place clean service ware for events and functions **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Stewarding_ **Title:** _Temporary Steward/Dishwasher_ **Location:** _null_ **Requisition ID:** _HOT0C89U_ **EOE/AA/Disabled/Veterans**

, text SP4107 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we re looking for: LINE COOK (COOK I) So you have some serious cooking chops (and we re not talking lamb or pork). We are looking for someone who can work in a fast-paced professional kitchen and will help make culinary magic happen all day, or night, long. Our Line Cooks are responsible for accurately preparing food items for the chefs to use in meal preparation. What to expect: Here are a few things that will make your days full and rewarding: Ensure that all stations continually have the necessary supplies to prepare all food items. Properly and efficiently prepare and present all food items including accommodating special guest requests. Monitor quality, consistency and presentation of prepared food items. Properly set up and maintain hot and cold line stations within company practices. Demonstrate competency in basic and advanced food production methods. Your experience and qualifications: High School Diploma or Equivalent. Food Handlers Permit required. Minimum one-year experience required. Knowledge of production and operations for prepping and cooking in a busy kitchen. Proficient at fulfilling server and guest requests in a thorough and timely manner. Ability to effectively interact with all guests and team members in a polite and positive manner. Knowledge and application of safety, sanitation and food handling procedures. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $25.46 per hour Status: Part Time

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the Banquet Operations Manager, you'll provide leadership and support to the banquet staff while ensuring a high standard of guest satisfaction, and operating in the established budgets and goals. You'll ensure your team provides guests with excellent food and beverages in a timely, courteous, efficient, and accurate manner. Must be familiar with daily banquet operations including but not limited to; food, wine, spirits, and service techniques. Some of your responsibilities include: Act as an advocate for your property, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return! Lead all aspects of banquet operations and manage all floor staff. Work cooperatively with chefs and cooks. Promote a multifaceted and team work driven environment. Ensure guests are served in an expedient and friendly manner. What You Bring 3+ years of banquet experience, ideally with some supervisory experience. Alcohol Awareness Training is preferred and Food Handler Certification (if applicable). Ability to get along with staff and guests. Passion for creating ridiculously personable experiences! Highly motivated and flexible, with the ability to lead and take initiative. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. INDSJ Be Yourself. Lead Yourself. Make it Count.