Kimpton Hotels & Restaurants jobs in Chicago, IL

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. + Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. + Provide necessary linen and amenities to guests in accordance with the guest room legend. + Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. + Report any damage, hazards, repairs, and strangers in assigned areas. + Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. + Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. + Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. + Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. + Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. + Perform other duties as directed, developed, or assigned. **What You Bring** + High School Diploma or General Education Degree (GED) is preferred. + 1 year of experience in customer service or similar role. + Excellent problem solver with great intuition. + You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Responsibilities Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms. Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms. Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests. Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas. Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs. Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed. Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows. Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas. Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees. Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution. Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management Qualifications Education/Formal Training No formal education or training Experience 6 months experience in similar or sanitation role. Knowledge/Skills Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 50lbs. continually throughout a shift. Must be able to push, pull and move levers, equipment and furniture throughout a shift. Must be able to work with arms raised above head throughout a shift. Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day. Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs. Environment Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift. Benefits Medical, dental, & vision insurance Employee Assistance Program Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program $18 - $24/hourly

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Plan and manage the unionized kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Responsibilities Position is responsible for long and short term planning and day-to-day operations of the kitchen and related areas. Recommends menu and procedural changes. Recommends the budget and manages food and labor costs within approved budget constraints. Performs all essential functions while adhering to all SOP's and future food programs to ensure a consistent, quality product. Manage associates and managers in the kitchen in order to attract, retain and motivate the employees while providing a safe environment; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles and discipline and terminate as appropriate. Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner. Ensure seamless coordination between culinary and stewarding operations to maintain the highest standards of cleanliness, organization, and efficiency across all kitchen and service areas. Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Develop, recommend, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. Develop and implement menus and back-up (use records, production lists, pars, training, etc.) within corporate guidelines to continually improve revenues and profit margins while maintaining quality. Execute and promote the Accident Prevention Program to minimize liabilities and related expenses. Qualifications Education/Formal Training More than two years of post high school education, but less than a degree from a four-year college. Experience A minimum of five to ten years of experience in a related role within this company or comparable organization is required. Prior experience managing a unionized kitchen is strongly preferred. Knowledge/Skills Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Requires oral and written communication skills. Must have moderate hearing to communicate with employees and to hear machinery, for safety reasons. Must have excellent vision, for safety reasons. Must have moderate speech communications skills to communicate with other employees. Must have excellent comprehension and literacy to read and write, as well as analyze to fulfill budget. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting objects, 30-35 pounds, 3 to 5 times during the course of the shift (i.e. top round, prime rib, frozen boxes). Carrying, (ranging from clipboard to food products to small equipment). Kneeling -during times of inspections for proper cleanliness and monitoring once a week, as well as during lifting. Full mobility is required in order to usually inspect and monitor the kitchen environment. Continuous standing -while expediting, or cooking or inspecting. Anywhere from brief periods (15 minutes) to longer periods (1 hour). At least 50% of the day. Environment Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees. Must be able to work a flexible schedule, including weekends, holidays, and extended hours during peak business periods, to meet the demands of a luxury hospitality environment. Benefits Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Employee Assistance Program Great discounts on Hotels, Restaurants, and much more $130,000 - $160,000/Annual

Responsibilities: * Provide smart plans and effective sales activities to maximize the generation of hotel sales/revenues * Participate in business review, revmax, rate/space offering * Develop and maintains relationships with key clients (for self and small market team) in order to produce group and/or leisure business, to include room sales, food & beverage sales and catering/banquet services * Collaborates in the development of the sales team travel, trade show and entertainment budget/schedule * Coordinates with other hotel level departments to facilitate services agreed upon by the sales office and prospective clients * Assists the DOSM/ADOS in developing hotel-level tactical sales plans to support overall system-wide sales plans/strategies and programs * Be involved in local industry groups and associations * Attends out-of-town conventions to generate group business * Collaborates with the DOSM/ADOS in the development of the hotel sales team business plan to include input on sales goals and actions that support the overall business and sales strategies of the company * Serves as member of Management Team and works with other management personnel to establish and implement hotel service standards to achieve maximum profitability * At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures * Perform other duties, tasks and special projects as assigned Qualifications: * 4-year degree in Business, Marketing, Hospitality Management, or other related field * At least 3 years' experience in a sales management position within a similar size, luxury brand hotel * Previous management experience over a group sales team strongly preferred * Must be able to travel to attend workshops, tradeshows, conventions, etc. * May be required to work nights, weekends, and/or holidays * Strong oral and written communication skills * Ability to motivate and manage others * Results Oriented and self-directed * Good organizational and planning skills * Strong interpersonal skills * Ability to influence and persuade * Strong problem solving skills * Follow verbal and written instructions, ability to communicate with supervisors and co-workers * Delphi and Opera experience a plus Skills & Abilities: * Ability to work over 8 hours when business demands are high, flexible hours * Strong interpersonal and problem solving abilities * Proficient use of Microsoft Office (Word, Excel PowerPoint) and other computer programs. * Ability to perform job functions with attention to detail, speed and accuracy * Ability to prioritize, organize delegated work and follow ensure follow through * Ability to be a clear thinker remains calm and resolves problems using sound judgment. * Ability to work under pressure, meet guest / co-workers needs and be courteous * Ability to comprehend instructions * Ability to work cohesively with co-workers as part of a team The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. The salary range for this role is $41.71 to $44.29 This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

, text SP4082 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we re looking for: RUNNER Do you have to be a track star? No. Do you have to be able to deliver food to guests while it s still piping hot and looking amazing? Absolutely. Our Runners are the kitchen staff s best friends: Once the masterpiece is on the plate, it s your job to make sure it arrives safely and artfully on the table. What to expect: Here are a few things that will make your days full and rewarding: Maintain efficient flow of pickup and delivery of orders. Greet guests and deliver orders in a friendly and helpful manner. Fulfill any requests for condiments, refills, and any additional orders. Assist serving staff by replenishing beverages, delivering utensils and condiments as requested. Your experience and qualifications: High School Diploma or Equivalent. Food Handlers Permit required. Proficient at fulfilling server and guest requests in a thorough and timely manner. Ability to effectively interact with all guests and team members in a polite and positive manner. Knowledge and application of safety, sanitation and food handling procedures. Ability to work calmly and effectively under pressure and limited supervision. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $18.03 per hour Status: Full Time

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience * High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations * Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. * Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. * Adheres to all standards, policies, and procedures. * Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. * Manages group room blocks and meeting space for average to large-sized assigned groups. * Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. * Uses his/her judgment to integrate current trends in event management and event design. * Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). * Participates in customer site inspections and assists with the sales process as necessary. * Performs other duties as assigned to meet business needs. * Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service * Delivers excellent customer service throughout the customer experience and encourages the same from other employees. * Empowers employees to provide excellent customer service. * Sets a positive example for guest relations. * Coordinates and communicates event details both verbally and in writing to the customer and property operations. * Makes presence known to customer at all times during this process. * Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. * Follows up with customer post-event. * Responds to and handles guest problems and complaints. * Uses personal judgment and expertise to enhance the customer experience. * Stays available to solve problems and/or suggest alternatives to previous arrangements. * Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Interacts with guests to obtain feedback on product quality and service levels. * Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams * Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. * Leads formal pre-event and post-event meetings for average to large-sized assigned groups. * Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function * Assists in the sales process and revenue forecasting for customer groups. * Up-sells products and services throughout the event process. * Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities * Reviews comment cards and guest satisfaction results with employees. * Observes service behaviors of employees and provides feedback to individuals and/or managers. * Assists in the development and implementation of corrective action plans. * Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. * Works with the property staff and customers to address operational challenges associated with his/her group. * Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Why us? MERCAT -WHY US Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. Responsibilities Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training None Experience None Knowledge/Skills Must have basic knowledge of dishwashing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to see minute objects at arm's length, to read meters and controls. Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. Must be able to understand and follow verbal/written instructions and able to communicate. Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. Environment Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits Eligible to enroll in medical, dental, short-term insurance, life insurance and vision insurance covered under Unite HERE plans after eligibility requirements are met Employer contributes to the Unite HERE retirement plan Calm Health Application Subscription Employee assistance program Paid time off for vacation, sick time, and holidays as listed in collective bargaining agreement Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Join the Palmer House Hilton as our Communications Operator and experience the opulence and beauty of Chicago's most iconic hotel! Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago's loop and accessible to public transportation makes it easy to get to. If you're ready to welcome guests from all over the world at Illinois' largest Hilton Hotel & Resorts property, then we want you to be a part of our team! The ideal candidate has a strong customer service background with excellent multitasking skills. Experience within a fast-paced environment is highly preferred. We are looking for someone with a great personality who is ready to assist our guests with anything that may arise. If you are passionate about hospitality and are ready to join the Palmer House's Communications team, apply today! Pay Rate\: $19.88 Shift Pattern: PM shifts, with flexibility for some AM shifts, weekends and holidays as needed. The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - For you and your Family, Mental health resources including Employee Assistance Program. Best-in-Class Paid Vacation, Sick Days and Holidays. Go Hilton travel program\: 100 nights of discounted travel. Parental Leave to support new parents. Debt-Free Education\: Team members will have access to a wide variety of education, including\: college degrees and professional certifications* Pension plan to help save for your retirement. Hilton Shares\: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount. Career Growth and development, Team Member Resource Groups. Recognition and rewards programs. * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Communications Operator, you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner Provide information and demonstrate knowledge of all hotel facilities and services Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc. EOE/AA/Disabled/Veterans

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EOE/AA/Disabled/Veterans Palmer House a Hilton Hotel is looking for a Busperson to join their Food and Beverage Team! Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago's loop and accessible to public transportation makes it easy to get to. The ideal candidate will have at least one year of restaurant experience, a guest-centric attitude, excellent communication skills, knowledge of sanitation standards, a strong team-oriented approach, and a passion for providing exceptional customer service. Shift Pattern\: AM shift with typical hours from 5\:30 AM to 1\:30 PM. Full availability to work weekdays, weekends, and holidays is required. Open availability to support PM and mid shifts is also necessary, as this is a union position. Pay Rate: $15.75 per hour Medical Insurance Coverage - For you and your Family The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Mental health resources including Employee Assistance Program. Best-in-Class Paid Vacation, Sick Days and Holidays. Go Hilton travel program\: 100 nights of discounted travel. Parental Leave to support new parents. Debt-Free Education\: Team members will have access to a wide variety of education, including\: college degrees and professional certifications Pension plan to help save for your retirement. Hilton Shares\: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount. Career Growth and development, Team Member Resource Groups. Recognition and rewards programs. * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton Chicago - A magnificent landmark overlooking Grant Park, Lake Michigan, and Museum Campus, Hilton Chicago offers a truly iconic setting in the heart of downtown. With 1,544 guest rooms, this full-service convention hotel stands as one of the city's most celebrated destinations and is looking for a Director of Housekeeping! Home to over 800 team members, Hilton Chicago takes pride in fostering a culture of excellence, teamwork, and growth. It's an exciting time to join Hilton-Great Place to Work and Fortune recently recognized Hilton as the #2 Best Big Company to Work For in 2025! We are seeking an experienced Director of Housekeeping. The ideal candidate will have at least five years of experience as a Director or Assistant Director in a big box hotel, with a true passion for guest service, cleanliness standards, and developing others. They will bring proven leadership in managing Housekeeping operations, driving guest satisfaction, operational efficiency, and departmental excellence. The role requires experience managing large inventories, vendor partnerships, and budgets, along with a collaborative approach to work closely with Front Office and Engineering. A genuine passion for developing and empowering team members at all levels-including a large union workforce-is essential. OnQ experience is highly desired, and bilingual candidates are encouraged to apply. This is a high-volume, fast-paced environment where success comes from engagement, teamwork, and operational mastery-an ideal opportunity for a hospitality leader who thrives on driving performance through people. What will I be doing? * Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards. * Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward * Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations * Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments * Recruit, interview and train team members. #LI-JG1 About us Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline The Benefits The estimated annual salary for this role is between $115,000 and $125,000 and is based on applicable and specialized experience and location. Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Medical Insurance Coverage - for you and your family * Best-in-Class Paid Time Off (PTO) * Complimentary Meals in the Team Member Restaurant * Complimentary Access to the Hotel Athletic Club * Go Hilton travel program: 100 nights of discounted travel * Mental health resources including Employee Assistance Program, subject to eligibility * Parental leave to support new parent * 401K plan and company match * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Continuing Education opportunities * Career growth and development * Recognition and rewards programs #LI-JB1

**Additional Information** Must be able to work all shifts, including weekends and holidays. Benefit Eligible after 90 days **Job Number** 25177035 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Chicago, 401 East Upper Wacker Drive, Chicago, Illinois, United States, 60601VIEW ON MAP (************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $26.76-$26.76 per hour **POSITION SUMMARY** Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here (*********************************************************************************************** to learn more. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience One to two years of employment in a related position with this company or other organization(s). Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Employee Assistance Program Great discounts on Hotels, Restaurants, and much more $24 - $26/hourly

A Banquet Set-Up Attendant is responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Banquet Set-Up Attendant, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set tables and chairs to meet function specifications. Clean meeting space including washing meeting room walls at beginning of events Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other. Job Overview Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Responsibilities Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers. Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs. Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP. Qualifications Education/Formal Training High school education or equivalent experience. Valid unexpired Food Handler's Certification. Experience Minimum one-year food service work in a banquet kitchen, hotel, or high-volume culinary environment. Knowledge/Skills Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time. Periodic climbing required. Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day. Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day. Continuous standing -during preparation, during service hours or during expediting, usually all day. Must be able to hear equipment timers and communicate with other staff. Must be able to see that product is prepared appropriately. Lifting, pushing, pulling and carrying. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Environment Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees. Benefits Medical, dental, & vision insurance Employee Assistance Program Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program $20 - $27/hourly

Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of the Complex Area Director of Sales and Marketing for Hilton's of Chicago are to drive exceptional sales results and team member development, through strategic planning and implementation, streamlining expenses, financial accountability, marketing operations and dynamic leadership while maintaining the flexibility to react and stay ahead of changing market conditions for each of the complex hotels. The complex consists of Hilton Chicago, The Palmer House and The Drake. You will be responsible for driving strategic alignment (#oneteam approach) with Sales, Catering, RM, Property Leadership and the Regional team to create dynamic and nimble plans to achieve ongoing short and long-term goals. Additionally, talent development and creating an inclusive/flexible culture for team members to thrive in is critical. More specifically, for each of the complex hotels you will: * Develop and manage results of annual commercial strategy plan with property commercial team that represents the group, perm and transient current year targets, optimal mix targets and aligns with 3-5 year crossover booking targets * Implement Business Review Guidelines (current year plus 3-5 years) and Group Pricing & Rate Quotation Strategies with property commercial team to maximize all pricing components of sales and catering opportunities, achieve positive group market share, EBITDA and TGOP * Strategically partner with Group, BT, Leisure and GTIR HWS teams to drive conversion and alignment * Design and execute marketing plan under the mentorship of regional commercial director, which includes objectives, strategies, budget, and targets in alignment with regional and global approach. * Partner with enterprise e-Commerce teams to ensure that online hotel content is accurate, relevant and showcases current transient and group offers * Leverage Enterprise Marketing teams to develop strong social media and marketing messaging that tells a story and drives higher online interaction and conversion * Engage and support the PR teams (both Corporate communications and Brand PR) to position and maximize hotel visibility. * Drive all hotel reporting for performance and commercial activity reporting including adjustments to commercial action plan based on market trends with focus on short, mid and long term KPIs * Consistent coaching to create stronger team members (talent development) and culture of accountability through weekly one on ones, APEX, and succession planning for all team members * Conduct annual performance reviews for all direct reports and provide feedback for dotted line reports. * Develop and strengthen strategic business relationships with CVB's and local business partners. * Manage sales and marketing expenses, both monthly and annually, with a focus on ROI and forecast achievement * Communicate short and long-term revenue needs along with plans to impact with key stakeholders including ownership, enterprise commercial team and hotel team members. * Develop in partnership with operations team a strong site visit program including site visit tracking conversion for recognition and improvement. * Create and implement unique client events that drive ROI and higher conversion * Present commercial strategies in concise, relevant format to key business partners and ownership groups with AVPs, Regional Commercial Director and General Manager(s) in consistent ownership driven timeline * Ensure transparency and integrity with commercial Leaders to review and validate revenue forecasts, improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies. * Develop strong bench strength through networking to identify potential candidates for sales, catering and marketing roles * Manage to Hilton brand standards and corporate identity while utilizing relevant communication tools (under the mentorship of regional commercial director). * Utilize reader boards, market activity and industry trends to identify potential opportunities and competitive threats in regular SWOT analysis and updates to commercial action plans Direct Reports: This position will oversee direct reports for the following disciplines: * Group Sales * Business Transient Sales * Leisure Sales * Catering Sales * Marketing What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: * Minimum of ten (10) Years of Hotel Sales, Catering or Marketing Experience. * Minimum of five (5) years director level experience * Management Experience (type): Director * Four-year college degree preferred * Additional Requirements (i.e. % of travel time, etc.): Ability to travel on short notice and adaptable to schedule changes. * Experience in hotel management, or related industry, essential. Cross brand or product line experience preferred. * Highly professional presentations and communication (oral and written) skills. * Proficiency with standard Microsoft Office. * Ability to perform critical analysis. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * Additional/advanced degree coursework in business administration, marketing and communications * Adaptable experience with business strategy, business planning, and business plan development. * Experience in large matrix organizations * Ability to speak multiple languages * Multiple Brand experience * Hilton software programs preferred What is it like working for Hilton? The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all! The salary for this role is $200,000 to $250,000K and is based on applicable and specialized experience and location. #LI-TA1 #LI-TA

To quick apply to this text SP4098 to 425 961 9911 Staypineapple is a brand of upscale award winning boutique hotels in coveted We are all about redefining hospitality and inspiring out of the ordinary experiences for our guests As we rapidly expand we are looking for team members who love to make a difference in the lives of others If you want to be part of a far from stuffy company that is dynamic and fun with lots of opportunities this is the place for you Who were looking for BARTENDER For weary travelers youre more than a bartender Youre their absolute favorite person at the end of a long flight or a stressful day In addition to expertly mixing cocktails and serving up ice cold drafts you are an ultra friendly ambassador for everything we do here at Pineapple What to expect Here are a few things that will make your days full and rewarding Demonstrate and promote a thorough knowledge of food and beverage products menus and promotions Check identification of guests to verify age requirements for purchase of alcohol Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant and hotel Standard Operating ProceduresServe snacks or food items to guests seated at the bar Your experience and qualifications High School diploma or equivalent Previous bartending experience Food Handlers Permit required Exceptional customer service skills Ability to work in a fast paced environment Ability to work calmly under pressure Ability to contribute to a collaborative and diverse team dynamic Understanding and application of safety sanitation and food handling procedures Why us As a growing company Staypineapple offers plenty of opportunities If you love making a positive impact on the lives and experiences of others join our team Plus we offer Excellent pay & benefits including flexible PTO medicaldentalvision insurance 401k life insurance pet insurance etc Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay 1803 per hour tips Status Full Time

What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette Knowledge of appropriate table settings and service ware Must posses strong organizational skills Ability to work in outdoor areas Be familiar with all events happening at the hotel Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-AC2 EOE/AA/Disabled/Veterans Waldorf Astoria is looking for a Banquet Houseperson to join the team in Chicago's Gold Coast! Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Want to learn more? Hotel Website, Facebook, Instagram Classification\: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate\: The pay rate for this role is $25.90/hour and is based on applicable and specialized experience and location. Union Position: This position is part of the Local 1 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. What will I be doing? A Houseman is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris Ensure equipment is in full working order and report any defects Project a professional manner to guests and team members Assist back of house team when requested Able to lift and Push Banquet Equipment Assist with set ups to ensure department runs efficiently Manage the set up relating to Food and Beverage functions in a timely manner Lift/Pull/Push at least 50 pounds Comply with hotel security, fire regulations and all health and safety legislation Attend training provided by the hotel

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **Compensation:** $25.00 - $27.00 per hour, commensurate with experience **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Responsible for providing quality guest service within the guidelines specified by hotel management. Assist in leading all Front Office operations by setting and maintaining a high level of guest service. Provide support for the line staff, scheduling, and training of Front Office employees. **Some of your responsibilities include:** + Supervise all duties performed by the team. + Create and post all employee schedules in a timely manner. + Coach, counsel, and discipline employees when necessary, using correct documentation and techniques. + Ensure that all employees are posted at their stations on time, and that they complete their essential duties before their departure. + Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts). + Train and monitor all service levels provided by employees to guests and other fellow employees. + Meet or exceed levels of service required by the Mystery Shopper Survey. + Maintain all operational supplies, make sure expenses and labor costs are meeting budgeted requirements. + Ensure all employees follow cash and credit handling procedures. + Accountable for the "guest ledger" and its proper daily maintenance. **What You Bring** + 1 year of supervisory experience in hospitality or similar industry. + Bachelor's Degree is preferred. + Ability to diplomatically deal with difficult situations and people, while exhibiting a constant level of integrity. + Ability to verbally communicate effectively and professionally. + Experience using Opera and Microsoft Office Suite. + Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**