Kimpton Hotels & Restaurants jobs in Chicago, IL - 271 jobs
Front Office Assistant Manager-
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Chicago, IL
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
Compensation: $25.00 - $27.00 per hour, commensurate with experience
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Responsible for providing quality guest service within the guidelines specified by hotel management. Assist in leading all Front Office operations by setting and maintaining a high level of guest service. Provide support for the line staff, scheduling, and training of Front Office employees.
Some of your responsibilities include:
Supervise all duties performed by the team.
Create and post all employee schedules in a timely manner.
Coach, counsel, and discipline employees when necessary, using correct documentation and techniques.
Ensure that all employees are posted at their stations on time, and that they complete their essential duties before their departure.
Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts).
Train and monitor all service levels provided by employees to guests and other fellow employees.
Meet or exceed levels of service required by the Mystery Shopper Survey.
Maintain all operational supplies, make sure expenses and labor costs are meeting budgeted requirements.
Ensure all employees follow cash and credit handling procedures.
Accountable for the "guest ledger" and its proper daily maintenance.
What You Bring
1 year of supervisory experience in hospitality or similar industry.
Bachelor's Degree is preferred.
Ability to diplomatically deal with difficult situations and people, while exhibiting a constant level of integrity.
Ability to verbally communicate effectively and professionally.
Experience using Opera and Microsoft Office Suite.
Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$25-27 hourly 1d ago
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General Manager - Hotel
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Chicago, IL
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance!
Some of your responsibilities include:
Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel.
Works directly with the ownership group to strategize and implement projects that will assist with the business growth.
Coordinate and assist with guest satisfaction and guest resolutions.
Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property.
Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process.
Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts.
Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs.
Review and approve all operating expenses.
Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations
Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems.
What You Bring
2 to 4 years of upper-level management experience in hospitality.
Bachelor's degree preferred.
Ability to encourage, lead and manage a team by example.
High level of creativity, enthusiasm and flexibility!
Strong computer skills including Word and Excel.
Must possess excellent interpersonal skills both internally and externally.
Ability to convert vision into specific and tangible actions to benefit the property.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$85k-108k yearly est. 1d ago
Director of Housekeeping - Hilton Chicago
Hilton Worldwide 4.5
Chicago, IL job
Hilton Chicago - A magnificent landmark overlooking Grant Park, Lake Michigan, and Museum Campus, Hilton Chicago offers a truly iconic setting in the heart of downtown. With 1,544 guest rooms, this full-service convention hotel stands as one of the city's most celebrated destinations and is looking for a Director of Housekeeping!
Home to over 800 team members, Hilton Chicago takes pride in fostering a culture of excellence, teamwork, and growth. It's an exciting time to join Hilton-Great Place to Work and Fortune recently recognized Hilton as the #2 Best Big Company to Work For in 2025!
We are seeking an experienced Director of Housekeeping. The ideal candidate will have at least five years of experience as a Director or Assistant Director in a big box hotel, with a true passion for guest service, cleanliness standards, and developing others. They will bring proven leadership in managing Housekeeping operations, driving guest satisfaction, operational efficiency, and departmental excellence. The role requires experience managing large inventories, vendor partnerships, and budgets, along with a collaborative approach to work closely with Front Office and Engineering. A genuine passion for developing and empowering team members at all levels-including a large union workforce-is essential. OnQ experience is highly desired, and bilingual candidates are encouraged to apply. This is a high-volume, fast-paced environment where success comes from engagement, teamwork, and operational mastery-an ideal opportunity for a hospitality leader who thrives on driving performance through people.
What will I be doing?
* Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards.
* Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
* Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
* Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
* Recruit, interview and train team members.
#LI-JG1
About us
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
The Benefits
The estimated annual salary for this role is between $115,000 and $125,000 and is based on applicable and specialized experience and location.
Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Medical Insurance Coverage - for you and your family
* Best-in-Class Paid Time Off (PTO)
* Complimentary Meals in the Team Member Restaurant
* Complimentary Access to the Hotel Athletic Club
* Go Hilton travel program: 100 nights of discounted travel
* Mental health resources including Employee Assistance Program, subject to eligibility
* Parental leave to support new parent
* 401K plan and company match
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Continuing Education opportunities
* Career growth and development
* Recognition and rewards programs
#LI-JB1
$115k-125k yearly 38d ago
Executive Sous Chef - The Ritz-Carlton
Sage Hospitality 3.9
Chicago, IL job
Why us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Job Overview
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Responsibilities
Position is responsible for long and short term planning and day-to-day operations of the kitchen and related areas.
Recommends menu and procedural changes.
Recommends the budget and manages food and labor costs within approved budget constraints.
Performs all essential functions while adhering to all SOP's and future food programs to ensure a consistent, quality product.
Manage associates and managers in the kitchen in order to attract, retain and motivate the employees while providing a safe environment; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles and discipline and terminate as appropriate.
Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost effective manner.
Monitor and control the maintenance/sanitation of kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.
Develop, recommend, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.
Develop and implement menus and back-up (use records, production lists, pars, training, etc.) within corporate guidelines to continually improve revenues and profit margins while maintaining quality.
Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
Qualifications
Education/Formal Training
Four-year college degree or equivalent education/experience.
Manager Allergens Certification
Food Safety Certification
Experience
Experience required by position is five to ten years of employment in a related position with this company or other organization(s).
Knowledge/Skills
Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
Requires oral and written communication skills.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting objects, 30-35 pounds, 3 to 5 times during the course of the shift (i.e. top round, prime rib, frozen boxes).
Carrying, (ranging from clipboard to food products to small equipment).
Kneeling -during times of inspections for proper cleanliness and monitoring once a week, as well as during lifting.
Full mobility is required in order to usually inspect and monitor the kitchen environment.
Continuous standing -while expediting, or cooking or inspecting. Anywhere from brief periods (15 minutes) to longer periods (1 hour). At least 50% of the day.
Must be able to communicate with employees.
Must be able to hear machinery, for safety reasons.
Must have excellent comprehension and literacy to read and write, as well as analyze to fulfill budget.
Environment
Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees.
Benefits
Medical, dental, & vision insurance
Independent PTO Program
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
$85,000 - $100,000/Annual
$85k-100k yearly Auto-Apply 9d ago
Runner
Pineapple Hospitality 4.2
Chicago, IL job
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who love to make a difference in the lives of others If you want to be part of a far from stuffy company that is dynamic and fun with lots of opportunities this is the place for you Who were looking for RUNNER Do you have to be a track star No Do you have to be able to deliver food to guests while its still piping hot and looking amazing Absolutely Our Runners are the kitchen staffs best friends Once the masterpiece is on the plate its your job to make sure it arrives safelyand artfullyon the table What to expect Here are a few things that will make your days full and rewarding Maintain efficient flow of pickup and delivery of orders Greet guests and deliver orders in a friendly and helpful manner Fulfill any requests for condiments refills and any additional orders Assist serving staff by replenishing beverages delivering utensils and condiments as requested Your experience and qualifications High School Diploma or EquivalentFood Handlers Permit required Proficient at fulfilling server and guest requests in a thorough and timely manner Ability to effectively interact with all guests and team members in a polite and positive manner Knowledge and application of safety sanitation and food handling procedures Ability to work calmly and effectively under pressure and limited supervision Why us As a growing company Staypineapple offers plenty of opportunities If you love making a positive impact on the lives and experiences of others join our team Plus we offer Excellent pay & benefits including flexible PTO medicaldentalvision insurance 401k life insurance pet insurance etc Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay 1803 per hour Status Full Time
$30k-36k yearly est. 60d+ ago
Steward-Hilton Chicago/Oak Lawn Il
Hilton Chicago/Oak Lawn Il 4.5
Oak Lawn, IL job
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Dishwasher for the Hilton Chicago/Oak Lawn in Oak Lawn, IL.
P
OSITION S
UMMARY:
OPERATES DISHWASHER TO PROPERLY CLEAN ALL DISHES AND COOKING UTENSILS USED IN THE KITCHENS, RESTAURANTS AND BANQUETS. SCRUBS POTS. RE-STOCKS ALL SUPPLIES IN THE ASSIGNED AREAS. GENERAL KITCHEN CLEANING DUTIES INCLUDING THE CLEANING AND MOPPING OF KITCHEN FLOORS AND TRASH REMOVAL.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.
WASHES DISHES AND OTHER COOKING UTENSILS. RESTOCKS ALL CLEAN GLASSES, SILVERWARE AND PLATES.
PERFORMS GENERAL CLEANING IN ORDER TO STAY IN COMPLIANCE WITH THE HEALTH DEPARTMENT
PUTS AWAY FOOD STOCK, AND DRY GOODS IN THEIR PROPER LOCATION, ROTATING “FIRST IN”, “FIRST OUT”
REMOVES THE TRASH FROM ALL CONTAINERS, TAKING IT TO THE DUMPSTER LOCATED ON THE LOADING DOCK.
DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
OTHER DUTIES
PERFORM GENERAL/ROUTINE CLEANING TASKS USING STANDARD HOTEL CLEANING PRODUCTS AS ASSIGNED TO ADHERE TO HEALTH STANDARDS.
PERFORM OTHER DUTIES AS REQUESTED, SUCH AS CLEANING UP UNEXPECTED SPILLS OR EXECUTING SPECIAL GUEST REQUESTS.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.
REQUIRED KNOWLEDGE /
SKILLS /
ABILITIES:
GOOD WORKING KNOWLEDGE OF ACCEPTED STANDARDS OF SANITATION.
KNOWLEDGE OF OPERATING A DISHWASHER, FLOOR STRIPPER, BUFFER.
ABILITY TO READ, WRITE AND SPEAK THE ENGLISH LANGUAGE IN ORDER TO READ LABELS TO PUT FOOD AND DRY GOODS IN THE PROPER PLACE, AND COMMUNICATE WITH OTHER TEAM MEMBERS.
ABILITY TO WORK IN CONFINED SPACES.
ABILITY TO PERFORM DUTIES WITHIN EXTREME TEMPERATURE RANGES.
SUFFICIENT MANUAL DEXTERITY OF HAND IN ORDER TO LOAD AND UNLOAD THE DISHWASHER, HANDLE ALL SORTS OF KITCHEN EQUIPMENT, KNIVES, SLICING BLADES, ETC.
DESIRED SOFTWARE PROFICIENCIES: NONE
SUPERVISORY R
ESPONSIBILITIES:
NONE
EDUCATION / EXPERIENCE:
HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
SOME WORK EXPERIENCE IN RELATED FIELD PREFERRED. SOME HOSPITALITY EXPERIENCE PREFERRED.
PHYSICAL REQUIREMENTS
THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:
FREQUENCY KEY: NEVER - 0 HOURS; RARE - UP TO 1 HOUR; OCCASIONAL - 1-3 HOURS; FREQUENT - 3-6 HOURS;
CONSTANT - 6-8 HOURS
PHYSICAL ACTIVITY FREQUENCY
SITTING RARE
WALKING CONSTANT
CLIMBING STAIRS FREQUENT
CROUCHING/BENDING/STOOPING FREQUENT
REACHING FREQUENT
GRASPING CONSTANT
PUSHING/PULLING FREQUENT
NEAR VISION CONSTANT
FAR VISION CONSTANT
HEARING CONSTANT
TALKING OCCASIONAL
SMELL OCCASIONAL
LIFTING/CARRYING (# LBS) FREQUENT - UP TO 50 LBS.
TRAVEL NEVER
MATERIALS / EQUIPMENT USED
DISHWASHER
Full Time and Part Time openings are available!
Pay: Hourly rate between $17.00 to $19.00 based on experience
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Medical/Dental/Vision (Full Time)
Vacation & Holiday Pay (Full Time)
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k) with company match
Employee assistance program
Employee discount
Flexible schedule
Life insurance (Full Time)
Referral program
$17-19 hourly 10d ago
Front Desk Agent - The Ritz-Carlton
Sage Hospitality 3.9
Chicago, IL job
Why us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
One to two years of employment in a related position with this company or other organization(s).
Knowledge/Skills
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
Medical, dental, & vision insurance
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
$24 - $26/hourly
$24-26 hourly Auto-Apply 60d+ ago
Assistant Director of Finance
Sage Hospitality 3.9
Chicago, IL job
Why us?
Why Us - The Blackstone (1)
Supervise and coordinate the Accounting Operations in the hotel to ensure accurate, timely and consistent reporting in accordance with policies and procedures, Federal, State and local laws and regulations. Assist and support the Director of Finance in maintaining control over income, expenses and the assets and liabilities of the hotel. Position is responsible for the daily operation of Payroll, Accounts Receivable, Accounts Payable, Income Journal, General Cashiering, Taxes and internal controls. May recommend and implement operational changes.
Responsibilities
Supervise the Payroll, Accounts Payable, Accounts Receivable, Cashier and Night Audit employees; interview, recommend hiring, train, develop, empower, schedule, coach and counsel, recommend and conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
Supervise the daily accounting operations ensuring compliance with the SOPs and Federal, State and local laws and regulations.
Analyze and reconcile all general ledger accounts and bank statements to ensure financial information is available and accurate.
Prepare financial statements and reports to ensure accurate, timely information is available for management.
Assist in the compilation and preparation of the annual budget, forecasts, taxes and other financial reports to provide support thus ensuring accurate, timely information is available for management and owners.
Train, monitor and coordinate the implementation and maintenance of financial and cash controls and information flow throughout the other departments in the hotel to ensure compliance, accurate records and minimize liabilities, losses and expenses.
Resolve problems and ensure maintenance of the accounting systems and equipment to ensure smooth operations.
Analyze and be familiar with tenants, leases and rent reports and ensure hotel is in compliance with hotel leases and management contracts.
Has a fiduciary responsibility to company and management.
Assumes the responsibilities of the Director of Finance in his/her absence.
Qualifications
Education/Formal Training
A four-year college degree (accounting preferred) or equivalent education/experience.
Experience
One to two years of employment in hospitality management or hospitality accounting
Knowledge/Skills
Requires knowledge of all the functions performed by the subordinate reporting directly or indirectly to the Hotel Director of Finance.
Requires advanced knowledge of the accounting, finance and hospitality professions. Requires experiential knowledge for management of people and complex problems.
Requires ability to analyze activities or information involving some original data manipulation or interpretation to arrive at logical conclusions.
Ability to make decisions guided by established policies and procedures.
Ability to communicate so as to provide information and services, supervisory skills.
In addition to these fundamental requirements, an Assistant Director of Finance must also be knowledgeable in the following areas: Office Management, Bank Reconciliations, Preparation of State and Federal Reports, Training of Accounting staff employees, Conducting or participating in meetings, Analysis of Balance Sheet Accounts, Preparation of Journal entries, closing the books and preparing the Balance, Sheet Package, Interviewing and evaluation of applicants as well as current employees
Excellent hearing required to train and deal with management, employees.
Excellent vision required to read reports, computer, etc.
Excellent speech communication skills required to train and deal with management, employees.
Excellent comprehension and literacy required for reports, computers, ledgers, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling, carrying - limited lifting, pushing, pulling or carrying up to 15-20 lbs. Generally boxes, computer equipment.
Limited bending/kneeling required when arranging supplies or equipment.
Mobility - limited, between offices and departments.
Infrequent continuous standing, climbing or driving required.
Environment
Work inside 95% of work period.
Benefits
Eligible to participate in Sage bonus plan. Up to 20% of your salary.
Unlimited paid time off
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
$50 cell phone reimbursement
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
Company-paid short-term disability
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Tuition Reimbursement of up to $2,000 per calendar year
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Salary USD $73,000.00 - USD $76,000.00 /Yr.
$73k-76k yearly Auto-Apply 2d ago
Busperson, HotHouse - Doubletree Magnificent Mile
Hilton 4.5
Chicago, IL job
Tucked between Magnificent Mile shopping and Navy Pier attractions, our location makes exploring Chicago easy\. We're a 10\-minute walk from 360 CHICAGO, Millennium Park, and the CTA Red Line\. Relax with a cocktail after a rooftop swim - the pool and bar are open all summer\. The Mile offers condo\-style stays with city views on the top five floors
This person is responsible for stocking all service stations and assists food servers with table service\. Clears dirty table settings and prepares table for resetting\. Resets all service ware as prescribed\. Maintains stock and cleanliness of stations\. Serves guests beverages, breads and butter to begin their dining experience\. Transports all dirty tableware to dishwashing area for proper cleaning\.
**Shift** : must be able to work a flexible shift that includes, daytime \(breakfast & Lunch\), weekends and holiday\.
**Pay** : 15\.75 per hour
The Benefits - Hilton is proud to have an award\-winning workplace culture ranking\#2 Best Company To Work For in the U\.S\. \(***************************************************************
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to your pay when you need it through DailyPay
+ Health insurance
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Go Hilton travel discount program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Supportive parental leave
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education \(**************************************************************************************************************************************** Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)
_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._
**What will I be doing?**
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc\.
+ Ensure tableware is in good and working condition and report any defects for repair
+ Stock, maintain and clean designated food station\(s\)
+ Assist food server\(s\) with table service, including, but not limited to, serving beverages, breads, etc\.
+ Retrieve and transport dirty tableware to dishwashing area
+ Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Bars and Restaurants_
**Title:** _Busperson, HotHouse \- Doubletree Magnificent Mile_
**Location:** _null_
**Requisition ID:** _HOT0C6GL_
**EOE/AA/Disabled/Veterans**
$18k-24k yearly est. 15d ago
House Attendant - Kimpton Gray Hotel
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Chicago, IL
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.
**Some of your responsibilities include:**
+ Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
+ Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.
+ Provide necessary linen and amenities to guests in accordance with the guest room legend.
+ Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
+ Report any damage, hazards, repairs, and strangers in assigned areas.
+ Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it.
+ Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team.
+ Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines.
+ Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
+ Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.
+ Perform other duties as directed, developed, or assigned.
**What You Bring**
+ High School Diploma or General Education Degree (GED) is preferred.
+ 1 year of experience in customer service or similar role.
+ Excellent problem solver with great intuition.
+ You genuinely care for the safety and security of the guests.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
$35k-46k yearly est. 44d ago
Rooms Manager
Sage Hospitality 3.9
Chicago, IL job
Why us?
Why Us - The Blackstone (1)
Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long-term planning and day-to-day operations of the hotel operations. Recommends the area's budget and manages expenses within approved budget constraints. May have responsibility as a member of the Hotel Executive Committee.
Inspire, motivate and create a customer focus and sales oriented environment within every department of the business to drive excellence in market reputation, associate engagement, overall financial excellence and owner satisfaction.
Responsibilities
Manage associates in the division in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.
Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
Implement company programs (Franchise) and manage the operations of the department in a manner consistent with federal and state laws and regulations and company policies and procedures to ensure a high level of quality and customer satisfaction.
Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets.
Create a work environment that allows for personal growth and development for all associates, encourages an empowered and engaged workforce while supporting the Sage values.
Ensure prompt and appropriate response to conflict management.
Evaluate and support proper staffing levels and positions to ensure the success of the hotel.
Support strategies for the property from an operation, staffing and service perspective while ensuring alignment with the businesses other disciplines and support teams. Support strategic planning, development, and coordination of business initiatives and strategies.
Ensure consistent and stabilized systems and processes for the customers.
Mentor and develop high potential talent and future high potential talent in line with the organizations talent management strategies.
Implement succession planning within each direct report to provide new opportunities as associates develop.
Look for more efficient and effective ways to provide services to our hotels and owners.
Leverage technology and third parties where appropriate.
Qualifications
Education/Formal Training
A four-year college degree or equivalent education/experience.
Experience
Four to five years of employment in a related position with this company or other organization(s).
Knowledge/Skills
This includes experiential knowledge required for management of people and complex problems.
Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
Ability to make decisions with only general policies and procedures available for guidance.
Supervisory/management skills. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
Moderate hearing necessary as guests phone with requests and questions.
Excellent vision necessary to assess required reaction to meet standards.
Excellent speech communication skills are required to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner.
Excellent literacy is required. Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments.
Bending/kneeling -must be able to accomplish any task required of associates within assigned departments.
Mobility -must be able to accomplish any task required of associates within assigned departments.
Continuous standing -must be able to accomplish any task required of associates within assigned departments.
Climbing up to approximately 40 steps 1% of 40 hour week. Climbing ladders up to approximately 5 feet 15% of 40 hour week.
Driving required as necessary.
Environment
Inside hotel and office environment 95% of shift.
Benefits
Unlimited paid time off
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
$50 cell phone reimbursement
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
Company-paid short-term disability
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Tuition Reimbursement of up to $2,000 per calendar year
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Salary USD $63,000.00 - USD $66,000.00 /Yr.
$63k-66k yearly Auto-Apply 25d ago
Stewarding Manager - The Ritz-Carlton
Sage Hospitality 3.9
Chicago, IL job
Why us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Job Overview
Train stewards, verify daily assignments are completed. Ensure sanitation standards and cleanliness in all kitchen and storage areas. Clean and sanitize all areas of the kitchen and operate the dish washing machine in a safe, accident-free manner. Provide clean china, glassware, flatware, silverware, and other service equipment for the hotel's food and beverage outlets and banquet functions. Inspect all kitchen work areas, making sure the premises are in proper order and in sanitary condition. Control rotating inventories of china, glass, and flatware. Assist in the maintenance of food service equipment. Requisition and control cleaning materials, detergents, and other cleaning supplies necessary for daily operations. Train and supervise the entire stewarding department.
Responsibilities
Appraise Stewarding Department associates in performance of assignments, such as recommending promotions or making other changes in their work.
Ensure that property and departmental policies are enforced and take proper disciplinary action when required.
Ensure that health, fire and safety regulations are being adhered to by all associates.
Ensure that all equipment is properly handled and maintained.
Maintain inventory controls established by department for all equipment, china, glass and silver
Responsible for the organization and maintenance of storage areas
Make sure that dish out line is set up, when required.
Organize breaks for all dish room personnel.
Use cleaning chemicals according to prescribed methods.
Make sure that scheduled personnel are on time and working.
Supervision of the Stewarding Department; Deliver food to the banquet areas (buffets, receptions, dinners), assist kitchen staff in serving meals and keep clean and organized the Banquet Kitchen and dish room per standard operating procedures.
Scheduling and Staffing of Stewarding Department
Consult the Executive Chef for pertinent information regarding daily business and special functions.
Ensure adherence to local Health Department rules and regulations.
Ensure all property policies and procedures are followed, including the proper and timely delivery of food to respective banquet rooms.
Check and control the proper storage of products especially on all linen equipment and cleaning agents.
Inspect all completed sets and daily assignments completed by stewards.
Meet with Banquet Chef to discuss the needs and requirements for all convention and catering functions during the shift.
Make sure that food is taken to the areas that need it.
Qualifications
Education/Formal Training
High School Diploma or Equivalent Preferred
Experience
Minimum 1-2 years as a stewarding supervisor required
Knowledge/Skills
Good working knowledge of the fundamentals of catering operations required.
Must have basic knowledge of dishwashing.
Must possess knowledge of the operation of kitchen equipment.
Must possess accepted knowledge of standard sanitation.
Basic mathematical skills necessary to understand measurement, requisition amounts and portion amounts as it relates as it relates to chemicals and inventory control.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to treat each guest with respect and professionalism. Individuals must possess and demonstrate the ability to interact with all guests, internal and external, effectively with tact and diplomacy in line with the property's service standards.
Ability to explain and demonstrate that he/she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities
Ability to grasp, lift, carry, push, move, up to 100lbs. Sufficient manual dexterity of hand in order to use kitchen equipment.
Ability to read, write, and speak the English language in order to communicate effectively with staff.
Ability to perform and understand all essential functions as they relate to accepted standards of sanitation.
Must have vision ability to see minute objects at arm's length, to read meters and controls.
Must have excellent vision to see that product is prepared appropriately.
Must be able to grasp dishes, push, pull, carry and lift racks, carts, and large trash bins.
Must be able to bend, squat, reach and retrieve items from above head. Must be able to lift, push, pull and carry up to 100 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
Continuous standing -during preparation, during service hours or during expediting.
Must have moderate hearing to hear customers, supervisors, and communicate with other associates.
Must have moderate comprehension and literacy to read use records and all special requests.
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care.
Environment
Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
Benefits
Medical, dental, & vision insurance
Independent PTO Program
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
$75,000 - $85,000/Annual
$75k-85k yearly Auto-Apply 6d ago
Banquet Cook III - The Ritz-Carlton
Sage Hospitality 3.9
Chicago, IL job
Why us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Job Overview
Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment.
Responsibilities
Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers.
Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs.
Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.
Check pars for shift use, determine necessary preparation, freezer pull and line set up.
Note any out-of-stock items or possible shortages.
Assist in keeping buffet stocked.
Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables.
Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Valid unexpired Food Handler's Certification.
Experience
Minimum one year food service or related work.
Knowledge/Skills
Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time.
Periodic climbing required.
Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day.
Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day.
Continuous standing -during preparation, during service hours or during expediting, usually all day.
Must be able to hear equipment timers and communicate with other staff.
Must be able to see that product is prepared appropriately.
Lifting, pushing, pulling and carrying.
Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
Environment
Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees.
Benefits
Medical, dental, & vision insurance
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program
$18 - $24/hourly
$18-24 hourly Auto-Apply 60d+ ago
Director of Food and Beverage - Hilton Chicago
Hilton Worldwide 4.5
Chicago, IL job
Hilton Chicago is seeking a dynamic leader to join their team as the Director of Food and Beverage. Located on South Michigan Avenue and overlooking Grant Park and Lake Michigan, the hotel has been meticulously redesigned and restored in a way that preserves the magnificence of its early 20th Century style while incorporating all of the 21st Century conveniences our guests expect. With 1,544 guest rooms and suites, 234,000 square feet of meeting and event space, and 3 food and beverage outlets, this opportunity is the next step to grow you career.
Click here to learn more: Hilton Chicago
The ideal candidate will be an innovative leader, able to build processes and procedures while providing mentorship to the team. Experience with bars, restaurants, and events, union team members, and change management along with 4-5 years of assistant or director level experience will round out our next Director of Food and Beverage. Come join us!
What will I be doing?
* Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation.
* Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments including all food and beverage outlets and banquets.
* Monitor and, when necessary, develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result.
* Implement effective controls of food, beverage and labor costs among all sub departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses.
* Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotions. Maximize food and beverage department profitability.
* Regularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes.
* Investigate and resolve food quality and service complaints.
* Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
* Ensure compliance with all Hilton policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations.
* Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to Hilton policies and procedures.
* Participate in the development of the annual budget; develop short and long term financial operating plans.
* Attend mandatory meetings including divisional meetings, executive meetings, staff meetings, etc.
* Operate traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook.
What are we looking for?
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.
* Ability to walk, stand, and/or bend continuously to perform essential job functions.
* Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
* Ability to work under pressure and deal with stressful situations during busy periods.
* Ability to access and accurately input information using a moderately complex computer system.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* 401K plan and company match to help save for your retirement
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* Career growth and development
* Recognition and rewards programs
The estimated annual salary for this role is between $170,000 and $190,000 and is based on applicable and specialized experience and location. Additionally, this role is eligible for an annual bonus, subject to Hilton's applicable bonus plan guidelines.
$64k-85k yearly est. 6d ago
Director of Sales and Marketing - Waldorf Astoria Chicago
Hilton 4.5
Chicago, IL job
EOE/AA/Disabled/Veterans
Step into the realm of unparalleled luxury and innovation as the Director of Sales and Marketing at Waldorf Astoria Chicago, where you'll orchestrate captivating experiences and shape the future of hospitality at our iconic property nestled in the heart of Chicago's prestigious Gold Coast .
As the Director of Sales and Marketing, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes.
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth.
What will I be doing?
The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals.
In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills.
Strategy:
· Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support
· Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves
· Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient
· Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share
· Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective
· Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies
· Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets
· Develop and execute departmental expense budget and forecasts
· Develop and maintain detailed and real-time knowledge of all competitor and market activity
· Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program)
Leadership:
· Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies
· Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis
· Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
· Responsible for recruiting and retention of all sales and marketing roles
· Lead, engage, and develop team members, including ongoing performance development and Career Development Plans
· Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to:
o Group Sales
o Business Transient Sales
o Leisure Sales
o Catering Sales
o Marketing
· Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations:
· Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans)
· In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses)
· Liaise with Hilton Worldwide Sales, regional support and brand teams
· Build strong relationships with CVB, community influencers and 3rd party travel partners
· High level of engagement with customers from all sales segments
· Support of team's high-impact site visits and pre-convention meetings
· Support of sales managers sales travel into feeder markets
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
· Hotel Sales, Catering or Marketing Experience
· Leadership management Experience - Two years Minimum in a Director level role
· Ability to travel
· Experience in hotel management, or related industry, essential
· Highly professional presentations and communication (oral and written) skills
· Proficiency with standard Microsoft Office
· Ability to perform critical analysis
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
· Four-year college degree preferred
· Adaptable experience with business strategy, business planning, and business plan development
· Ability to speak multiple languages
· Multiple Brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
· Hospitality - We're passionate about delivering exceptional guest experiences.
· Integrity - We do the right thing, all the time.
· Leadership - We're leaders in our industry and in our communities.
· Teamwork - We're team players in everything we do.
· Ownership - We're the owners of our actions and decisions.
· Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
· Quality
· Productivity
· Dependability
· Customer Focus
· Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. and #1 Best Workplaces for Women List - 5th Year In a Row.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
· Health insurance
· Career growth and development
· Team Member Resource Groups
· Recognition and rewards programs
· Go Hilton travel discount program
· Best-in-Class Paid Time Off (PTO)
· Supportive parental leave
· Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
· Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
· Sales Bonus Plan
The annual salary range for this role is $160,000 -$175,000 and is based on applicable and specialized experience and location.
#LI-SC1
$160k-175k yearly Auto-Apply 16d ago
Restaurant Supervisor
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Chicago, IL
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Work in collaboration with restaurant management in crafting an exciting, innovative, and memorable dining experience for all guests. Lead a well-rounded and knowledgeable front-of-house team. Proper guest service requires an employee staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
Lead service education through daily line-ups; new staff training programs; ongoing development programs and seminars; daily evaluation of restaurant service performance; employee discussion and evaluations; coordination of timely food production.
Work with restaurant managers and Chef to provide excellent quality and presentation of all food to the guests.
Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll.
Communicate with management, employees, and accounting staffs, identifying attractive and developable personnel and providing necessary training as positions open.
Help to fill any open positions with qualified candidates. All personnel should receive regular, timely, and honest evaluations of their performance and potential.
Monitor the cleanliness of the restaurant internally and externally.
Coordinate kitchen cleanliness with Chef.
Coordinate service area maintenance when necessary.
Supervise all non-supervisory employees.
Assist with interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.
What You Bring
1 year of experience in a similar supervisory role is preferred.
Passion for crafting and personalizing guest experiences.
Highly motivated and flexible, with the ability to take initiative.
Food Handler and Alcohol Awareness Certifications (if applicable).
Able to prioritize multiple tasks in a dynamic environment.
Able to learn, retain, and present product, menu, and allergy information to guests.
Knowledge of or ability to learn the restaurant point-of-sale system.
Excellent communication and presentation skills.
Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$31k-37k yearly est. 1d ago
Security Manager - The Ritz-Carlton
Sage Hospitality 3.9
Chicago, IL job
Why us?
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Job Overview
Develop and implement the safety, security and emergency plans and programs for the hotel and peripheries through the supervision of the Security staff, training of the hotel staff, investigations and coordination of activities with outside agencies to ensure a safe/secure experience for the guests and staff, protect hotel assets and minimize liabilities and losses.
Responsibilities
Investigate, analyze and report on all incidents and accidents; coordinate activities and liaise with local and federal law enforcement agencies, fire companies and insurance agencies to resolve problems, ensure a safe environment for guests and staff and a quality guest experience.
Develop safety, security and emergency procedures/action plans for the hotel and peripheries and monitor program implementation within corporate guidelines to protect guests and staff, secure the assets and minimize losses.
Monitor and control the maintenance and repair of safety related equipment to ensure constant emergency readiness.
Train the hotel staff on first aid, CPR, fire prevention, safety and equipment, accident prevention, security and emergency procedures.
Qualifications
Education/Formal Training
One to two years of post-high school education or equivalent experience.
Experience
Minimum two years in security/loss prevention in supervisory role.
Knowledge/Skills
Thorough knowledge of the security hospitality fields and the relating practices and procedures.
Requires knowledge of hotel and company policies and procedures and the ability to determine a course of action based on these guidelines.
Requires supervisory/management skills.
Ability to perform CPR and first aid.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying may be necessary to carry people or equipment in emergency situations.
Bending/kneeling would be necessary in administering CPR and First Aid.
Mobility - would be necessary 100% of the time in responding to emergencies and patrolling the building.
Continuous standing - would not be standing in one place for any extended length of time.
Climbing - use stairs in responding to fire alarms.
Able to communicate with employees, managers, guests; hear alarms.
Able to do visual safety inspections.
Environment
Work inside 85% shift
Benefits
Medical, dental, & vision insurance
Independent PTO Program
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
$70,000 - $80,000/Annual
$70k-80k yearly Auto-Apply 9d ago
Director of Housekeeping - Hilton Chicago
Hilton 4.5
Chicago, IL job
Hilton Chicago - A magnificent landmark overlooking Grant Park, Lake Michigan, and Museum Campus, Hilton Chicago offers a truly iconic setting in the heart of downtown. With 1,544 guest rooms, this full-service convention hotel stands as one of the city's most celebrated destinations and is looking for a Director of Housekeeping!
Home to over 800 team members, Hilton Chicago takes pride in fostering a culture of excellence, teamwork, and growth. It's an exciting time to join Hilton-Great Place to Work and Fortune recently recognized Hilton as the #2 Best Big Company to Work For in 2025!
We are seeking an experienced Director of Housekeeping. The ideal candidate will have at least five years of experience as a Director or Assistant Director in a big box hotel, with a true passion for guest service, cleanliness standards, and developing others. They will bring proven leadership in managing Housekeeping operations, driving guest satisfaction, operational efficiency, and departmental excellence. The role requires experience managing large inventories, vendor partnerships, and budgets, along with a collaborative approach to work closely with Front Office and Engineering. A genuine passion for developing and empowering team members at all levels-including a large union workforce-is essential. OnQ experience is highly desired, and bilingual candidates are encouraged to apply. This is a high-volume, fast-paced environment where success comes from engagement, teamwork, and operational mastery-an ideal opportunity for a hospitality leader who thrives on driving performance through people.
What will I be doing?
Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards.
Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
Recruit, interview and train team members.
#LI-JG1
EOE/AA/Disabled/Veterans
About us
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
The Benefits
The estimated annual salary for this role is between $115,000 and $125,000 and is based on applicable and specialized experience and location.
Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:
Medical Insurance Coverage -
for you and your family
Best-in-Class Paid Time Off (PTO)
Complimentary Meals in the Team Member Restaurant
Complimentary Access to the Hotel Athletic Club
Go Hilton travel program\: 100 nights of discounted travel
Mental health resources including Employee Assistance Program, subject to eligibility
Parental leave to support new parent
401K plan and company match
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Continuing Education opportunities
Career growth and development
Recognition and rewards programs
#LI-JB1
$115k-125k yearly Auto-Apply 38d ago
Steward
Marriott International 4.6
Rosemont, IL job
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$35k-43k yearly est. Auto-Apply 3d ago
Front Office Assistant Manager- - Kimpton Gray Hotel
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Chicago, IL
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**Compensation:** $25.00 - $27.00 per hour, commensurate with experience
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
Responsible for providing quality guest service within the guidelines specified by hotel management. Assist in leading all Front Office operations by setting and maintaining a high level of guest service. Provide support for the line staff, scheduling, and training of Front Office employees.
**Some of your responsibilities include:**
+ Supervise all duties performed by the team.
+ Create and post all employee schedules in a timely manner.
+ Coach, counsel, and discipline employees when necessary, using correct documentation and techniques.
+ Ensure that all employees are posted at their stations on time, and that they complete their essential duties before their departure.
+ Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts).
+ Train and monitor all service levels provided by employees to guests and other fellow employees.
+ Meet or exceed levels of service required by the Mystery Shopper Survey.
+ Maintain all operational supplies, make sure expenses and labor costs are meeting budgeted requirements.
+ Ensure all employees follow cash and credit handling procedures.
+ Accountable for the "guest ledger" and its proper daily maintenance.
**What You Bring**
+ 1 year of supervisory experience in hospitality or similar industry.
+ Bachelor's Degree is preferred.
+ Ability to diplomatically deal with difficult situations and people, while exhibiting a constant level of integrity.
+ Ability to verbally communicate effectively and professionally.
+ Experience using Opera and Microsoft Office Suite.
+ Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
$25-27 hourly 58d ago
Learn more about Kimpton Hotels & Restaurants jobs