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Kimpton Hotels & Restaurants jobs in Denver, CO - 221 jobs

  • General Manager - Hotel

    Kimpton Hotels 4.4company rating

    Kimpton Hotels job in Denver, CO

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance! Some of your responsibilities include: * Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel. * Works directly with the ownership group to strategize and implement projects that will assist with the business growth. * Coordinate and assist with guest satisfaction and guest resolutions. * Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property. * Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process. * Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts. * Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. * Review and approve all operating expenses. * Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations * Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture. * Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You Bring * 2 to 4 years of upper-level management experience in hospitality. * Bachelor's degree preferred. * Ability to encourage, lead and manage a team by example. * High level of creativity, enthusiasm and flexibility! * Strong computer skills including Word and Excel. * Must possess excellent interpersonal skills both internally and externally. * Ability to convert vision into specific and tangible actions to benefit the property. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $112k-149k yearly est. 13d ago
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  • Reservations Agent, Full Time

    Four Seasons Hotels Ltd. 4.4company rating

    Denver, CO job

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments. Reservations Agent, Full-Time Responsible for selling both Four Seasons Denver and Four Seasons Nashville rooms and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest's satisfaction. Previous customer experience and ability to work effectively under pressure, requires attention to detail and problem-solving skills. A successful candidate will have a flexible schedule, ability to work morning, afternoon, or evening shifts, weekends and holidays. Must be fluent in English and possess legal work authorization in the United States. Comprehensive Benefits * Hourly Rate: $20.23 + Commissions * Medical, dental, and vision insurance * Paid Time Off and Paid Holidays * 401k participation with company matching program * Complimentary stays at Four Seasons worldwide, subject to availability * Discounted RTD Flex Pass and subsidized parking * Free shift meal prepared by the culinary team Anticipated to hire someone by January 25th 2025 **************************** **************************************************************** **************************************** *********************************** Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
    $20.2 hourly Auto-Apply 29d ago
  • Food Attendant - Full Time - Embassy Suites Denver Downtown

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? The Embassy Suites by Hilton Denver Downtown and Convention Center Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Denver's lively downtown scene. Boasting a contemporary convention venue, our Silver LEED™-certified hotel is within walking distance of the best attractions in the downtown area. The team at the Embassy Suites by Hilton Denver Downtown looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! Submit your resume and application today! Job Overview The Food and Beverage Attendant is responsible for general restaurant duties, including bussing tables, stocking and distributing goods, products, trash removal, cashiering and maintaining cleanliness of service areas. Responsibilities ESSENTIAL RESPONSIBILITIES · Assist in the presentation of the complimentary breakfast/evening reception by obtaining supplies, clearing away dirty dishes, wiping off tables and restocking the buffet area · Maintain the work area, including counter tops, utensils, equipment, and refrigeration equipment in a clean and sanitary condition in accordance with applicable laws, rules and regulations. · Knowledge of menus, presentation, and preparation methods · Ensure that all food is stored in proper containers and at proper storage and holding temperatures. · Work with all employees as a team to ensure smooth operation of food production. · Facilitate shift changes and relay any pertinent information to supervisor and/or next shift employees · Greets guests and ensures guests are satisfied · Daily and weekly inventory control OTHER RESPONSIBILITIES · All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system). Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have high school graduate level mathematical aptitude, know ordering procedures and be knowledgeable of safe food handling processes. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be competent in oral and written English. Must have vision ability to read written communications and handle paperwork processing Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned. Benefits Medical, Dental, & Vision Insurance Free On-Site Parking Complimentary Employee Meals 401(k) with Employer Matching Hotel Discounts (Both Hilton & Sage Portfolio) Employee Recognition Events/Prizes Health Savings and Flexible Spending Accounts Basic Life and AD&D Insurance Paid Time off for Vacation, Sick Time, and Holidays Employee Assistance Program Opportunities for Career Growth and Development Sage Restaurant Concepts 25% Discount Sage Saving Spot Salary USD $20.25 - USD $21.25 /Hr.
    $21.3 hourly Auto-Apply 14d ago
  • Laundry Attendant

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? Applications open until 02/15/2026 or until filled. does require open job availability (must work nights/weekends/holidays). Join the team at the Marriott Denver Tech Center, managed by Sage Hospitality Group, and help us deliver on Marriott's promise of "Wonderful Hospitality. Always." We're looking for passionate individuals to join us as hosts and be a vital part of our team. You'll be instrumental in providing thoughtful, heartfelt, and forward-thinking service to our guests and your fellow associates. At Sage Hospitality, we believe in a dynamic culture that's all about great customer service and enriching lives. With 605 guest rooms, over 49,000 square feet of meeting space, and our very own Beer Garden, our hotel is a hub of activity. Located in the heart of the Denver Tech Center, we're just a light rail ride away from downtown Denver and great spots like Greenwood Village, Comedy Works, and the Landmark Theater. We value authenticity and individuality, and we've built a community based on integrity, respect, innovation, and togetherness. If you're passionate about hospitality and want to be part of a team that celebrates what makes you unique, we'd love for you to apply. Job Overview Process soiled linen and distribute clean linen in accordance with standard operating procedures in a safe, accident-free manner, as assigned by management. Responsibilities Receive and sort soiled linen into appropriate containers following all safety practices. Process sorted linen utilizing the washers, dryers, sheet spreaders, ironers, and feeder/folders ensuring finished product is inspected and meets quality standards. Follow all hazardous chemical procedures and ensure bloodied linen does not return to supplies. Inspect linen on a regular basis for tears, holes or sub-standard conditions and remove from guest inventory. Maintain assigned work area in a clean and safe condition. Empty lint traps after each load to ensure safety of equipment and building. Notify supervisor of malfunctioning equipment, supplies needed, damaged linens, to ensure laundry operation is running at maximum efficiency level. Ensure linen carts are stocked and prepared to be delivered to guest room floors. Qualifications Education/Formal Training No formal education needed. Experience Prior laundry experience desirable Knowledge/Skills Minimal hearing necessary for one-one-one communication, accommodations may be provided. Excellent vision necessary; emphasis on cleanliness standards and quality control. Minimal speech communication skills required for one-on-one communication, accommodations may be provided. Minimal literacy is required. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 75 lbs. of linen; pushing up to 75 lbs. of linen; pulling up to 75 lbs. of linen; carrying up to 50 lbs. of linen. Bending -frequent bending while loading/unloading washers/dryers, sorting linen and folding. No kneeling. Mobility -continuous movement throughout department. Continuous standing -100% of shift. Environment Excessive heat and humidity in laundry. Inside 95% of shift. Benefits ▪ Sick Pay ▪ Eligible to participate in the Company's 401(k) program with employer matching ▪ Employee Assistance Program ▪ Great discounts on Marriott & Sage Hotels, Restaurants, and much more. ▪ Free On-Site Parking ▪ One free hot meal per shift ▪ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $19.50 - USD $19.50 /Hr.
    $19.5 hourly Auto-Apply 4d ago
  • Security Officer 3rd Shift

    Sage Hospitality 3.9company rating

    Boulder, CO job

    Why us? Security Guard Overnight (11PM-7AM) $18-$22 Full Time/Part Time Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder - Canyon Boulevard & 28th Street) is your new urban retreat. Step foot into the space, and you will experience the attention to detail of these inspired properties. The Perks: Sage Hotel & Restaurant Discounts across the US Medical, Vision, Dental Insurance & 401(k) Hilton Hotels Discount Free RTD Ecopass (Full Time Employees) At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community! Open Until *1.23.26* Job Overview Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees. Responsibilities Patrol all areas of the property including outside parking lots on a regular basis. Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency. Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary. Document a concise security report on a daily log including incidents of theft, accidents and safety violations. Complete the necessary security forms to document losses of property or personal injury to guest or associate. Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed. Conduct investigations of security incidents. Enforce the 'No Solicitation Policy' of the property. Qualifications Education/Formal Training High school education or equivalent experience. Experience Minimum two years prior experience in loss prevention. Knowledge/Skills Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse. Ability to communicate through a portable radio. May require a second language. Excellent hearing required to communicate with guests, employees, managers, use radio. Excellent vision required for emergencies, visual safety inspections. Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation. Bending/kneeling would be necessary in administering CPR and First Aid. Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building. Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators. No driving required. Environment Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees. Benefits Paid Sick Time (Part & Full Time) Employee assistance program (Part & Full Time) Great discounts on Hotels, Restaurants, and much more (Part & Full Time) Medical, dental, & vision insurance (Full Time Only) Health savings and flexible spending accounts (Full Time Only) Basic Life and AD&D insurance (Full Time Only) Paid time off for vacation, and holidays (Full Time Only) Tuition Reimbursement (Full Time Only) Salary USD $18.00 - USD $22.00 /Hr.
    $22 hourly Auto-Apply 13d ago
  • In Room Dining & Amenity Runner

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? Applications open until 02/15/2026 or until filled. does require open job availability (must work nights/weekends/holidays). Join the team at the Marriott Denver Tech Center, managed by Sage Hospitality Group, and help us deliver on Marriott's promise of "Wonderful Hospitality. Always." We're looking for passionate individuals to join us as hosts and be a vital part of our team. You'll be instrumental in providing thoughtful, heartfelt, and forward-thinking service to our guests and your fellow associates. At Sage Hospitality, we believe in a dynamic culture that's all about great customer service and enriching lives. With 605 guest rooms, over 49,000 square feet of meeting space, and our very own Beer Garden, our hotel is a hub of activity. Located in the heart of the Denver Tech Center, we're just a light rail ride away from downtown Denver and great spots like Greenwood Village, Comedy Works, and the Landmark Theater. We value authenticity and individuality, and we've built a community based on integrity, respect, innovation, and togetherness. If you're passionate about hospitality and want to be part of a team that celebrates what makes you unique, we'd love for you to apply. Job Overview This is a hybrid role that will encompass IRD delivery and busser. Responsible for set-up, delivery, and retrieval of food and beverage orders to guest rooms and hospitality suites as well as bussing resteraunt tables as needed while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization. Responsibilities Set-up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards. Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. Set-up and deliver all VIP amenities. Service all hospitality suites in accordance with BEO and established policy and procedures. Complete all shift sidework as outlined in the hotel's operating policies and procedures. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communications to immediate shift supervisor. Perform all cash handling responsibilities in accordance with company policies and procedures. Bussing tables in resteraunt as needed Assisting with delivering amenities to guest rooms such as towels, coffee, shampoo ect. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits Full Time Associates ▪ Eligible to participate in the Company's 401(k) program with employer matching ▪ Eligible for Medical, Dental, Vision programs ▪ Employee Assistance Program ▪ Marriott and Sage Hotels and Restaurant Discounts Worldwide ▪ Free On-Site Parking ▪ One free hot meal per shift ▪ Paid Sick time off ▪ Supplemental Pay: Tips Salary USD $19.29 - USD $19.29 /Hr.
    $19.3 hourly Auto-Apply 4d ago
  • Part-Time Steward (Fridays & Saturdays)

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? The Rally Hotel is an independent, lifestyle hotel located in Denver's downtown playground, McGregor Square. Located in the heart of Lower Downtown, The Rally is representative of all that Colorado has to offer. From the railway to the Rockies, Denver's industrial roots to mile high skies, moments of discovery are found around every corner. Our 182-room hotel is adjacent to the home of the Colorado Rockies, Coors Field and located on McGregor Square. This full-city block is the epicenter of entertainment featuring restaurants, retail and a circulate plaza with a stadium sized LED screen, that will host sports entertainment, movie nights and private events. The Rally inspires the playful side in all of us. Come join our team at The Rally Hotel! This position will be posted for the next 30 days, or until it is filled. Job Overview Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. Responsibilities Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training None Experience None Knowledge/Skills Must have basic knowledge of dishwashing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to see minute objects at arm's length, to read meters and controls. Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. Must be able to understand and follow verbal/written instructions and able to communicate. Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. Environment Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits Benefits for Part-Time/On-Call, Hourly Roles Include: Paid sick time and paid leave Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period Calm Health Application Subscription Employee assistance program Eligible to purchase Pet Insurance Great discounts on Hotels, Restaurants, and much, more Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Salary USD $20.00 - USD $20.00 /Hr.
    $20 hourly Auto-Apply 10d ago
  • Maintenance Eng I

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? The Courtyard Denver Downtown is set to hire a Maintenance Engineer to join our team! No experience required, just a great attitude! THIS POSITION IS ELIGIBLE FOR A $200 HIRING BONUS! Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! Un-conventional (Location and Look) Approachable (Upscale Unexpected Service) Truly Colorado (Our Vibe) This Courtyard Denver Downtown is a gateway to Denver's lively downtown scene. Boasting a historic and boutique hotel setting, our hotel is within walking distance of the best attractions in the downtown area. The team at the Courtyard Denver Downtown looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Courtyard Marriott and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! Job Overview Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Responsibilities Respond to and handle guest requests in a courteous, efficient, safe manner. Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. Make rounds of the hotel property to ensure everything is in working order. Clean and maintain all equipment and work areas. Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. Handle elevator breakdowns. Maintain proper records of the Rooms Preventive Maintenance Program and Request Program. Complete work order request forms on a daily and timely basis. Report any unsafe conditions to leadership. Qualifications Education/Formal Training High school diploma or equivalent trade school, special courses in building maintenance and construction. Experience A minimum of 6 months successful experience in equal or similar position. Knowledge/Skills Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. May require ability to drive pick-up truck and snow removal equipment. Ability to maintain logs and records. Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to hear portable radio, fire alarms, machinery, guests. Ability to inspect, maintain equipment. Ability to respond on portable radio to base station, guests. Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot. Frequent bending and kneeling required to perform inspections and repairs. 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required. Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours. Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time. Environment Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. Benefits Enjoy the great Benefits for Full Time Sage Associates! Medical, dental, & vision insurance Discounted On-Site Downtown Parking Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Sage Values & Culture: At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Salary USD $20.00 - USD $21.00 /Hr.
    $20 hourly Auto-Apply 2d ago
  • Restaurant/Banquet Server

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? $19.29/hr plus tips Degree Brewpub: A gathering place that blends new school with old school offering handcrafted, familiar food and drinks done right. Our globally-inspired menu is thoughtfully sourced. Enjoy 16 wines by the glass, over 15 Colorado craft beers, or handcrafted cocktails made from local spirits. Degree Brewpub gives the Hospitality students of MSU Denver first-hand learning experience training alongside seasoned, professional restaurateurs from Sage Hospitality. By dining at Degree Brewpub, patrons play a part in these students' bright futures. Guests not only enjoy a fantastic meal, get to soak in the students' hospitality, but also become part of their education. The dollars spent at Degree Brewpub on lunch, dinner or even at the bar, all ultimately go towards the Metropolitan State University of Denver Foundation, benefiting student scholarships. At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. EMPLOYEE PERKS! Why join the Springhill Suites and Degree Family? 40% restaurant discount while on-duty (food only) Base rate of $19.29/hourly plus Tip Share. Employee Referral Program - $500 to $1000 based on position! Free Monthly RTD EcoPass Free Onsite Parking! Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more! Discounted Hotel rates at all Marriott/Starwood & Sage managed Hotels & Restaurants Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees) Paid time off for Vacation, Sick days and Holidays (FT Employees) Paid sick time (PT Employees) Eligible to participate in the Company's 401(k) program with employer matching (PT Employees) A fun work environment that encourages individually, recognition, growth & development Job Overview Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Completes all restocking and cleaning duties by performing opening and closing sidework as instructed. Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers. Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company. Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility. Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service. Presents a clean and professional appearance at all times. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Knowledge/Skills Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Must know standard cash-handling procedures. Must be fluent in oral and written English. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing -during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Salary USD $19.29 - USD $35.00 /Hr.
    $19.3 hourly Auto-Apply 7d ago
  • Vice President of Operations

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? Sage Hospitality Group is set to hire a Vice President of Operations to join us. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview The primary objective of the Vice President is to strategically oversee the overall drive and operations of our properties. This position is responsible for results, as well as the development and execution of strategies that will support, strengthen and grow, the Hotel Operations. Responsibilities will include driving service excellence, developing and executing plans to improve performance, working closely with the Vice Presidents of Finance, Sales, Marketing, Revenue Management, and People & Culture in assessing and driving overall performance while maintaining positive owner relationships. This position will directly oversee Hotel General Managers and indirectly supervise property level Executive Committee members to meet and exceed the strategic goals of the organization. This includes oversight of at least 5 to 10 properties, with the potential to increase the property count. Responsibilities Strategic Leadership & Brand Excellence · Develop and execute operational strategies to enhance brand positioning and guest satisfaction across our properties. · Ensure properties maintain compliance with brand and Sage standards and deliver best-in-class service. · Oversee and guide General Managers to drive operational excellence and financial performance. · Act as a brand ambassador, ensuring a consistent and elevated hotel guest experience. Operational & Financial Performance · Establish and monitor key performance indicators (KPIs) for revenue, profitability, and guest satisfaction. · Drive operational efficiencies while maintaining the highest levels of luxury service. · Collaborate with ownership groups, asset managers, and corporate leadership to align on property goals and investment strategies. · Develop and execute strategic operational and financial initiatives; with accountability to all objectives are being met. · Assist and direct property leadership in revenue growth, market share performance and sales initiatives in coordination with the corporate support team to achieve positive outcomes. · Maintain trained and effective General Managers in position and ensure proper staffing of all Executive level position to achieve individual property and Division goals. · Effectively act as a mentor to the property Executive Committee resulting in High Potential leaders that can advance and grow in the organization. · Work with corporate team members and the properties to ensure maximization of revenues and profits, proper controls, optimal productivity and a coordination of efforts towards achieving overall objectives. · Develop and enhance operational SOPs and ensure compliance with brand standards and Sage initiatives. · Participate and maintain active company and community relations while taking part in corporate activities and meetings. · Oversee special projects, transitions, and new property openings, ensuring successful implementation of Sage SOPs, financial systems, HR initiatives, and culture immersion. · Create innovative solutions that differentiate the brand and achieve market leadership. Guest Experience & Service Excellence · Champion a guest-first culture, ensuring all hotels exceed customer expectations. · Oversee service innovation initiatives to elevate the guest experience. · Implement and monitor guest feedback mechanisms to drive continuous improvement. People & Talent Development · Mentor, coach, and develop senior hotel leadership teams. · Foster a high-performance culture focused on employee engagement, retention, and training. · Ensure talent pipelines are in place for future leadership needs. Revenue & Commercial Strategy · Collaborate with commercial, sales, and marketing teams to optimize revenue strategies. · Identify new business opportunities and partnerships to drive long-term growth. · Monitor and analyze competitive positioning to maintain market leadership. Sustainability & Innovation · Drive sustainability initiatives in line with company and industry best practices. · Champion innovation in guest services, technology, and operations. Ownership Management · Act as the liaison with the owners of the properties ensuring proper and proactive communications. · Gain a thorough understanding of the ownership agreements for all properties, including but not limited to, management, partnership, operating and franchise agreements. · Ensure management agreement obligations are carried out. This includes being the main point of contact for ownership groups and ensuring initiation and participation of owner meetings when appropriate. · Review and understand ownership need and expectations on a periodic basis. Ensure no owner is ever surprised by any communication from the property or corporate team member. Planning and Strategy · Lead strategic planning, development, and coordination of business initiatives and strategies. · Set long term strategies from a staffing and service perspective while ensuring alignment with the businesses other disciplines and support teams. · Oversee annual business planning and budgeting for properties, ensuring timely internal reviews and meeting ownership deadlines. · Look for more efficient and effective ways to provide services to our hotels and owners. Leverage technology and third parties where appropriate. OTHER RESPONSIBILITIES · All other duties as assigned, requested or deemed necessary by management. SUPERVISORY DUTIES 5-15 property General Managers, Corporate Team Qualifications Education/Formal Training Bachelors or master's degree in hospitality management or Business Administration preferred Experience · 10 + years of leadership experience with lifestyle, luxury, and branded hotel operations. · Previous experience as a General Manager or Regional/Corporate leader overseeing multiple properties. · Deep knowledge of our portfolio or other high-end hospitality brands. · Strong financial acumen with P&L management, budgeting, and forecasting expertise. · Proven ability to drive guest satisfaction and operational excellence. · Exceptional leadership, communication, and stakeholder management skills. Knowledge/Skills · Advanced knowledge and skill of hotel operations, leadership, and corporate environment. · Ability to execute corporate, owner, and brand initiatives. · Ability to influence all levels of the organization with their presence and business acumen. · Proven ability in building strong teams and developing direct reports and others. · Provide current, direct, complete and actionable positive and corrective feedback to others. · Faces up to people problems on any person or situation. · Ability to be counted on to exceed goals successfully and pushes self and others for results. · Excellent oral, written, presentation and public speaking skills; ability to identify message points and messaging opportunities. · Proactive, independent, forward-thinking, trustworthy, and hands-on operations executive. · A dynamic team player who is a quick study and can think creatively, manage innovation, and effectively challenge existing practices. · Able to skillfully shift between strategy and tactics and provide strong leadership to the organization. · Ability to read situations quickly and settle disputes equitably stepping up to conflict as opportunity. · Strong organizational and project management skills. · Ability to effectively cope with change and shift gears comfortably. · Can decide and act without having all the information or the total picture. · Demonstrated leadership skills including creating constructive development plans with a strong ability to hold direct reports accountable for results in sales, marketing, financial results and operational skill. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Excellent communication skills with owners, associates and guests; approachable, motivational, and a positive personality. · Ability to multi-task, follow through and re-prioritize well to meet deadlines. · Ability to travel on a regular basis. · Ability to work under pressure and deadlines. · Ability to spend extended periods of time at a computer · Sitting 90%, Walking 5%, Standing 5% Environment Office and hotel environment Benefits Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ** The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe. Salary USD $250,000.00 - USD $275,000.00 /Yr.
    $250k-275k yearly Auto-Apply 2d ago
  • Front Desk Manager - Embassy Suites Denver Downtown

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? The Embassy Suites by Hilton Denver Downtown and Convention Center Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Embassy Suites by Hilton is a gateway to Denver's lively downtown scene. Boasting a contemporary convention venue, our Silver LEED™-certified hotel is within walking distance of the best attractions in the downtown area. The team at the Embassy Suites by Hilton Denver Downtown looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! Submit your resume and application today! Job Overview The Front Desk Manager is responsible for the daily operation of the Front Desk and acts as the main contact for guests and other hotel departments. Ensures an efficient guest registration, check out and telephone service. Ensures front desk agents are completed in accordance to established policies and procedures. Assists in the training and hiring of Front Desk Agents. Responsibilities Ensure guest arrival and departure procedures are accurately followed in a smooth and timely manner. Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy. Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate. Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service. Coordinate activities and foster good relations with our valet and taxi services. Provides information and assists staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience. Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. Ensure all Front Desk Associate duties are completed daily. Qualifications Education/Formal Training High School diploma or equivalent Experience Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work. Knowledge/Skills Requires working knowledge of guest services and hotel services, policies or operations. Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to read written forms of communication and monochrome computer screen. Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Work inside 95%Material/Equipment used. Prolonged standing at indoor, thermostatically climate-controlled workstation. Benefits Medical, Dental, & Vision Insurance Free On-Site Parking Complimentary Employee Meals 401(k) with Employer Matching Hotel Discounts (Both Hilton & Sage Portfolio) Employee Recognition Events/Prizes Health Savings and Flexible Spending Accounts Basic Life and AD&D Insurance Paid Time off for Vacation, Sick Time, and Holidays Employee Assistance Program Opportunities for Career Growth and Development Sage Restaurant Concepts 25% Discount Sage Saving Spot Salary USD $58,000.00 - USD $60,000.00 /Yr.
    $58k-60k yearly Auto-Apply 12d ago
  • PM Rooms Inspector

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? Ready to Take the Next Big Step in Your Career? We're looking for a Pm Rooms Inspector at the Courtyard Denver Downtown! Work alongside our experienced team, drive forward-thinking initiatives, and shape exceptional guest experiences in a vibrant urban environment. Located on the iconic 16th Street Mall, Courtyard Denver Downtown blends historic charm with a modern boutique feel. Our beautifully restored building-once home to the legendary Joslin's department store-is proudly listed on the National Historic Register, offering guests and associates a true sense of place in the heart of the Mile High City. At Courtyard Denver Downtown, we're more than just a place to stay-we're a place to grow. Our team is passionate about creating an environment that's welcoming, down to earth, and focused on learning, development, and fun. Whether you're starting your hospitality journey or taking the next big step, you'll find support, opportunity, and a team that feels like home. Be part of something unconventional, approachable, and uniquely Denver. Join us-work where you belong! Job Overview The Rooms Inspector ensures associates promptly clean public areas and guest rooms are maintained, cleaned and inspected to standard for resale to incoming guests. Responsible for training associates on customer service, cleaning standards, and adherence to the department's operations. Inspects rooms and assigned areas for cleanliness and maintenance. Responsibilities Supervise, coach, counsel and train Public Area Attendants, Room Attendants and Linen Runners. Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. ssue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets. All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience Experience required by position is from one to two years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job. Requires supervisory skills. Ability to interpret reports Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to communicate with guests and staff Ability to inspect guest rooms and review reports Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner. Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner. Carrying up to 35 lbs. of supplies. Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required. Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift. No driving required. Benefits Employee Referral Program - $500 to $1000 based on position! Free Monthly RTD EcoPass- Full time Only Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more! Discounted Hotel rates at all Sage Hospitality Managed Hotels & Restaurants Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees) Paid time off for Vacation, Sick days and Holidays (FT Employees) A fun work environment that encourages individuality, recognition, growth & development Salary USD $19.29 - USD $20.00 /Hr.
    $20 hourly Auto-Apply 4d ago
  • Pilates/Fitness Instructor

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? $35 per class Welcome to the Oxford Club & Spa! We pride ourselves in our unparalleled service to our guests and we strive to hire experts in hospitality. Join our team of hospitality professionals. Work where you belong. Servicing both Denver locals and The Oxford Hotel's guests for over 27 years, we are downtown Denver's experts in beauty and lifestyle. With a variety of affordable memberships, there is something for everyone at The Oxford Club, Spa & Salon. We provide customized beauty and wellness services, essential for positive and healthy living, to anyone who walks in our doors through the highest standard of professionalism, attention to detail, and superior customer service. We are seeking a qualified Spin class instructor. A Rewarding Experience: $35 per class Paid sick time Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Job Overview The Fitness Instructor is certified to lead classes and perform Personal Training sessions and private classes for the guest. They are fitness professionals with extensive experience in the fitness field. The Fitness Instructor must be knowledgeable of all fitness offerings at the spa, hold current certifications and have previous experience. They must possess excellent customer services skills in order to provide the highest quality environment and instruction that will meet the needs of our guests in the area of health and exercise. Responsibilities Be prompt with each appointment and perform sessions with total focus on safety, attention and timeliness. Provide consistent professional fitness class and personal training sessions in accordance with spa protocols and accepted certification practices. Be flexible with your schedule, supporting the needs of the spa. Properly care for equipment and maintain fitness equipment. Maintain a clean, well-organized and stocked fitness area. Have complete knowledge and understanding of all fitness offerings while educating and training members in these areas. Perform administrative duties in a complete, organized and accurate manner. Communicate to management any and all occurrences involving staff, members or guests in the spa or fitness area that require attention. Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. Handle guests' questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction. Possess ability to work without direct supervision. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Assist in all areas of spa operation as requested by leadership. Qualifications Education/Formal Training Must have current National Certification Experience Minimum of 2 years personal training or class instruction Knowledge/Skills Knowledge and skill in fitness class design. Know how to perform class and assist participants to ensure positive experience while upholding a safe and injury free environment. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Full range of motion and optimum health with the ability to demonstrate and perform all movements- includes continuous changes from standing, walking, running, jumping, kneeling, bending, crouching, climbing, crawling, squatting, lifting, pushing, pulling, and carrying to music rhythm and beats while maintaining safe target heart rate. Environment 95% indoor gym and studio environment. Salary USD $0.00 - USD $0.00 /Hr.
    $35k-49k yearly est. Auto-Apply 60d+ ago
  • FT Barista

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? Hilton Denver City Center is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Job Overview The Barista is the foundation of the café. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high-quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business. Responsibilities Develops enthusiastically satisfied customers all of the time. Provides quality beverages consistently for all customers Maintains Quality store operations Contributes to store profitability Takes responsibility to learn all aspects of the barista position Qualifications Education/Formal Training High school education or equivalent experience. Experience Previous experience in a customer service role strongly preferred. Knowledge/Skills Must have excellent customer service skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to hear timers and coordinate with other baristas. Must be able to check food quality and read production charts/recipes. Ability to interact with guests in a positive, hospitable manner. Must be able to use the cash register/collect money with accuracy. Ability to work independently and prioritize tasks. Ability to read, write, and communicate in English. Position regularly involves lifting product cases weighing up to 70 lbs. Pushing and pulling carts is required. Regular bending to lift items and supplies. No kneeling. Mobility - regularly moves all around the coffee shop. Continuous standing Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits Employee Referral Program - $500 to $1000 based on position! Free Monthly RTD EcoPass- Full time Only Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more! Discounted Hotel rates at all Hilton & Sage managed Hotels & Restaurants Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees) Paid time off for Vacation, Sick days and Holidays (FT Employees) A fun work environment that encourages individuality, recognition, growth & development Salary USD $19.29 - USD $19.29 /Hr.
    $19.3 hourly Auto-Apply 4d ago
  • Dir Groups Sales

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? Hilton Denver City Center is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Job Overview Supervise and control the Group Sales' operations to achieve customer satisfaction and meet/exceed sales, revenue and profit objectives. Position is responsible for developing and recommending a group sales marketing plan and budget, the daily operations and training and directing of the sales staff. Responsibilities Solicit, negotiate and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, property tours, networking, etc.); maximize room revenue to meet/exceed goals. (45%) Supervise Group Sales to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication, recommend discipline and termination as appropriate. (10%) Recommend, assist in developing, implementing, monitoring, and controlling the group sales annual budget and marketing plan; analyze competition, market trends and customer needs and comments; prepare and review forecasts, period and reports and various sales and rate reports to continually assess the group's productivity against the budget, plan and market place. (10%) Implement company programs (Sage/Franchisor) and direct the operations in a manner consistent with Sage's policies and procedures to meet/exceed budgeted room night, average rate and revenue goals while ensuring quality customer service. (10%) Develop and continually enhance relationships with key corporate, business and travel industry accounts, community organizations and professional associations to maintain high visibility and increase our market share. (10%) Act as a liaison with other departments in the hotel via weekly meetings to provide information in a timely manner and ensure group needs are carried out as contracted. (5%) Qualifications Education/Formal Training A four year college degree or equivalent education/experience. Experience Minimum of 5 years experience selling at a property of similar size (613 Guest Rooms/32,000 SF Meeting Space) and/or 2+ yeasr of experience in a Directo rof Group Sales role. Knowledge/Skills Requires advanced knowledge of the principles and practices within the sales, marketing, hospitality profession. This includes experiential knowledge required for management of people, complex problems and efficient sales activities. Must possess a working knowledge of Delphi. Makes decisions within the standards of the position which can impact more than one department, but usually not more than one hotel. Only general policies and procedures are available for guidance and superior is kept informed only of general directions of assignment. Requires analyzing activities or information involving some original data manipulation or interpretation to arrive at logical conclusions. Must possess highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment. Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions Environment Office environment, weather exposure when making sales calls Benefits Employee Referral Program - $500 to $1000 based on position! Free Monthly RTD EcoPass- Full time Only Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more! Discounted Hotel rates at all Hilton & Sage managed Hotels & Restaurants Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees) Paid time off for Vacation, Sick days and Holidays (FT Employees) A fun work environment that encourages individuality, recognition, growth & development Reasonable relocation assistance may be offered. Salary USD $100,000.00 - USD $120,000.00 /Yr.
    $100k-120k yearly Auto-Apply 60d+ ago
  • People & Culture Generalist

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? $58,000-$60,000 Found at the intersection of timeless elegance and modern luxury, The Oxford Hotel stands today as an iconic Denver landmark, rooted in its unique history and groundbreaking beginnings of 1891. Our personality and sense of charm- which we've been curating for more than 130 years -gives us an easy confidence that allows us to comfortably stand out from the crowd. At The Crawford Hotel, you're not just joining a team-you're becoming part of the heartbeat of Denver. Perched above the historic Denver Union Station, we're more than a hotel; we're a destination where stories unfold, connections thrive, and history comes alive. Our team is driven by passion and purpose, delivering unforgettable experiences through attention to detail and a genuine passion for hospitality. We celebrate individuality, foster adventure, and take pride in making every moment extraordinary for our guests-and for each other. When you join us, you gain more than a job; you gain a place to grow, thrive, and make your mark at two of Denver's most iconic landmarks. With competitive benefits, a supportive culture, and opportunities to elevate your career, The Oxford & Crawford Hotels are one-of-a-kind destinations for one-of-a-kind team members. Work where you belong . A Rewarding Experience: Complementary RTD EcoPass Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Unlimited paid time off Eligible to participate in the Company's 401(k) program with employer matching Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Job Overview Create a work environment that supports personal growth, engagement, and development for all associates while advancing Sage Hospitality Group's values and culture. This role fosters an empowered, inclusive, and high-performing workforce and ensures timely, thoughtful response to associate relations and conflict management matters. The People & Culture Manager evaluates and supports appropriate staffing levels and organizational structure to enable the operational and cultural success of the hotel. Coordinate, administer, and report on People & Culture (Human Resources) programs, systems, and processes that support the attraction, retention, and motivation of associates, in alignment with company policies, procedures, and applicable federal, state, and local laws. This role is responsible for hourly recruiting and hiring, as well as the daily administration of compensation, benefits, compliance, and associate relations programs. The position proactively recommends and implements process improvements that enhance the associate experience, operational efficiency, and risk management. Responsibilities Recruit, screen, interview, conduct reference checks, and coordinate department interviews for hourly candidates using iCIMS, while maintaining applicant flow records to ensure compliance with federal, state, and local employment regulations. Position the hotel as an employer of choice by cultivating strong community partnerships and relationships with referral agencies to support consistent and diverse applicant flow. Coordinate and facilitate associate orientation, ensuring new hires receive a meaningful introduction to the hotel, Sage culture, and expectations. This includes completion and processing of all required documentation, such as tax forms, benefits enrollment, Form I-9, and review of the associate handbook and policies. Communicate, educate, and administer associate benefit programs accurately and timely, supporting informed enrollment decisions and ongoing compliance. Assist in the development, coordination, and execution of associate engagement, recognition, and relations initiatives that promote retention and a positive workplace culture. Promote open communication and maintain a positive, respectful, and associate-focused work environment. Escalate sensitive associate relations matters to the Director of People & Culture in all instances to mitigate risk and ensure appropriate handling. Initiate, review, and manage UKG workflows for new hires, terminations, transfers, and pay changes to ensure accurate, timely, and compliant processing. Process employment verifications and respond to inquiries related to wages, unemployment claims, and workers' compensation in a consistent, compliant, and risk-aware manner. Maintain accurate and confidential associate records, files, and People & Culture systems in accordance with audit and compliance standards. Compile and submit required corporate and property-level People & Culture reports to support leadership decision-making and ensure compliance with company policies and legal requirements. Qualifications Education/Formal Training Associate or Bachelor's degree in Human Resources Management or a related field, or equivalent education and experience preferred. Experience Two or more years of experience in hospitality, People & Culture (Human Resources), or a related leadership role required. Knowledge/Skills Proficiency with Microsoft Office and People & Culture systems, including UKG/MySagePage, iCIMS, and Checkr, with a minimum typing speed of 45 WPM. Ability to communicate clearly and professionally in both written and verbal formats. Bilingual fluency is a plus. Strong hospitality orientation with the ability to manage multiple priorities simultaneously in a dynamic environment. Demonstrated organizational, time management, and problem-solving skills. Ability to exercise sound judgment, discretion, and confidentiality in sensitive associate relations matters. Supervisory or leadership capability preferred, including coaching and guidance of associates or team members. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling, or carrying materials approximately 5 percent of the time. Bending or kneeling occasionally to access files or materials. Mobility throughout the hotel, with approximately 40 percent of a 10-hour day spent engaging with associates and leaders across departments. Periodic standing during training sessions and associate engagement activities. Driving may be required occasionally for hearings, meetings, or recruitment activities Environment 95% indoor office environment Salary USD $58,000.00 - USD $60,000.00 /Yr.
    $58k-60k yearly Auto-Apply 31d ago
  • Director of Housekeeping

    Marriott International 4.6company rating

    Denver, CO job

    Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets • Ensures compliance with all housekeeping policies, standards and procedures. • Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. • Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Supervises an effective inspection program for all guestrooms and public space. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. • Ensures all employees have proper supplies, equipment and uniforms. • Communicates areas that need attention to staff and follows up to ensure understanding. • Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. • Schedule employees to business demands and for tracks employee time and attendance. • Ensures employees understand expectations and parameters. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. • Observes service behaviors of employees and provides feedback to individuals. • Ensures employee recognition is taking place on all shifts. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Participates in employee progressive discipline procedures. • Review employee satsifaction results. • Participates in interviewing and hiring of team members with the appropriate skills. Ensuring Exceptional Customer Service • Sets a positive example for guest relations. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Responds to and handles guest problems and complaints. • Strives to improve service performance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $45k-71k yearly est. Auto-Apply 12d ago
  • Engineer Maintenance Manager - Embassy Suites Downtown Denver

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? The Embassy Suites by Hilton Denver Downtown and Convention Center Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! Un-conventional (Location and Look) Approachable (Upscale Unexpected Service) Down to Earth (LEED and ELP Certified for sustainability efforts) Truly Colorado (Our Vibe) This Embassy Suites by Hilton is a gateway to Denver's lively downtown scene. Boasting a contemporary convention venue, our Silver LEED™-certified hotel is within walking distance of the best attractions in the downtown area. The team at the Embassy Suites by Hilton Denver Downtown looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! Submit your resume and application today! Sage Values & Culture: At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Responsible to manage all aspects of preventative maintenance, safety and security of the hotel and its customers. Coordinate and performs routine, preventive and emergency interior / exterior maintenance and repairs to obtain high levels of customer satisfaction and optimum efficiency for the operation. Supervise, train, assign, and delegate work orders or projects and inspect the work quality of maintenance teams. Make suggestions regarding performance, talent, challenges, and process improvements. This role is also responsible for the oversight of the hotel operations in the absence of a department leader. Responsibilities Perform maintenance and repairs in specialized areas such as plumbing, electrical, carpentry, HVAC. Perform all essential functions of a Maintenance Technician 1 and 2. Respond to and handle guest requests in a courteous, efficient, safe manner. Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, HVAC, electrical and guest rooms. Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. Direct all Emergency Programs; ensure all equipment is maintained, conduct inspections and drills, ensure compliance with all codes and regulations. Make rounds of the hotel property to ensure everything is in working order. Ensure all emergency and life safety equipment and systems are inspected, test and certified per Sage/Marriott standards. Actively participate in energy conservation programs. Clean and maintain all equipment and work areas. Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. Assist with the administration of all vendor contracts controlled by the engineering department. Handle elevator breakdowns. Maintain proper records of the Rooms Preventive Maintenance Program and the Request Program. Complete work order request forms on a daily and timely basis. Assist as necessary with special projects and renovations. Report any unsafe conditions to leadership. Qualifications Education/Formal Training FSD certification required after 90 days of hire. High school diploma, plus two years or its equivalent in trade school or training in building maintenance/construction Experience Minimum four years' experience in mechanical, electrical, HVAC, plumbing, carpentry or building maintenance. Hotel experience a plus. Knowledge/Skills Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. May require ability to drive pick-up truck and snow removal equipment. Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to hear portable radio, fire alarms, machinery, guests. Ability to inspect and maintain equipment. Ability to respond on portable radio to base station, guests. Ability to maintain logs and records. Lifting, pushing, pulling and carrying required frequently responding to requests for service and repairs anywhere in hotel or in parking lot. Frequent bending and kneeling required to perform inspections and repairs. 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required. Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours. Environment Indoor exposure to stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. Benefits Medical, Dental, & Vision Insurance Free On-Site Parking Complimentary Employee Meals 401(k) with Employer Matching Hotel Discounts (Both Hilton & Sage Portfolio) Employee Recognition Events/Prizes Health Savings and Flexible Spending Accounts Basic Life and AD&D Insurance Paid Time off for Vacation, Sick Time, and Holidays Employee Assistance Program Opportunities for Career Growth and Development Sage Restaurant Concepts 25% Discount Sage Saving Spot Salary USD $58,000.00 - USD $60,000.00 /Yr.
    $58k-60k yearly Auto-Apply 12d ago
  • Bartender- Part Time

    Sage Hospitality 3.9company rating

    Denver, CO job

    Why us? $16.27 plus tips Interested in bridging the gap between farmer and consumer? Look no further than Mercantile, Chef Alex Seidel's dining room and marketplace that encompasses approachability and transparency. Become a part of the team that connects farmer to shepherd to chef to server, to showcase the farm to table dishes that Mercantile celebrates. Do you crave a career where you can deliver delectable experiences paired with thoughtful and caring service? Apply today! A Rewarding Experience: Eligible to participate in property tip program Paid sick time Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Job Overview Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization. Responsibilities Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards. Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction. Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures. Complete liquor requisitions and supply lists. Know and comply with state liquor laws. Ensure established pars are maintained. Perform all sidework duties according to sidework schedules. Qualifications Education/Formal Training Bartending training and certification, TIPS Certified Experience 6 months bartending Knowledge/Skills Must be 21 years of age to serve alcoholic beverages. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs. Bending/kneeling -ability to bend to lower level cabinets and lift trays. Mobility -maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must be able to ruse records and all special requests. Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Ability to accurately count cash. Ability to operate cash register. Environment Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift
    $22k-31k yearly est. Auto-Apply 60d+ ago
  • Guest Service Agent (part-time)

    Kimpton Hotels & Restaurants 4.4company rating

    Kimpton Hotels & Restaurants job in Denver, CO

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Attend department meeting once a month. Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. What You Bring High school diploma or general education degree (GED) required. Previous experience in a Front Desk or customer-facing role is preferred. Knowledgeable of immediate area, services, attractions, and events. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $34k-40k yearly est. 7h ago

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