Kimpton Hotels & Restaurants jobs in Phoenix, AZ - 340 jobs
Room Attendant (Full-Time) - Kimpton Hotel Palomar Phoenix
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Phoenix, AZ
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.
**Some of your responsibilities include:**
+ Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
+ Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.
+ Provide necessary linen and amenities to guests in accordance with the guest room legend.
+ Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
+ Report any damage, hazards, repairs, and strangers in assigned areas.
+ Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it.
+ Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team.
+ Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines.
+ Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
+ Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.
+ Perform other duties as directed, developed, or assigned.
**What You Bring**
+ High School Diploma or General Education Degree (GED) is preferred.
+ 1 year of experience in customer service or similar role.
+ Excellent problem solver with great intuition.
+ You genuinely care for the safety and security of the guests.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
$29k-36k yearly est. 12d ago
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Valet Attendant (Part-Time) - Kimpton Hotel Palomar Phoenix
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Phoenix, AZ
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
As the Valet Attendant, you'll be responsible for providing a memorable first and last impression to guests as they arrive and leave the hotel. When interacting with guests, you'll maintain a professional, friendly, and helpful attitude using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest's surname. This position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.
**Some of your responsibilities include:**
+ Greet all guests upon arrival.
+ Assist guests with luggage to their rooms promptly when checking in and upon checking out.
+ Hail taxicabs and answer questions.
+ Once in guest room, provide the guest with general hotel information.
+ Assist guests by taking luggage to the curb to meet their transportation.
+ Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs. Provide guests with general questions and assistance when Concierge is not available.
+ Be knowledgeable of the community and area in which the hotel is located to provide information on special events (sporting, theater, movies, entertainment, and restaurants) to guests.
+ Submit all lost and found articles accompanied by a report.
+ Function as a doorperson as needed.
+ Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms.
+ Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
+ Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors.
+ We all wear multiple hats here at Kimpton. You may need to take on responsibilities that are outside of this job post at times, as we all do.
**What You Bring**
+ High School Diploma is preferred.
+ 1 year of experience in customer service or similar role.
+ Basic writing skills, professional communication skills.
+ Clean driving record.
+ Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
$31k-40k yearly est. 57d ago
Senior Executive Assistant
Marriott International 4.6
Phoenix, AZ job
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$44k-67k yearly est. 41d ago
Cart & Bag Attendant
Marriott 4.6
Phoenix, AZ job
**Additional Information** Part Time Seasonal Position until May 15, 2026 **Job Number** 25205021 **Job Category** Golf, Fitness, & Entertainment **Location** JW Marriott Phoenix Desert Ridge Resort & Spa, 5350 E Marriott Dr, Phoenix, Arizona, United States, 85054VIEW ON MAP (************************************************************************************************************************************************************************************
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Transport clubs to/from guest vehicles and/or group buses. Pick up and drop off guest golf bags at bag drop. Provide directions to golfers to golf-related areas. Assist golfers with carts and equipment. Distribute score cards and pencils to golfers. Remove golf carts from storage area and stage for play. Remove rental clubs for use by guests, and clean and store after use. Store, clean, tag, and organize guest clubs in bag room storage. Clean, detail, restock golf carts after each use. Document any golf cart damage and deficiency for mechanic's review. Maintain cleanliness of golf-related areas. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Setup/reset/break down practice stations. Pick up/wash balls from practice facility. Ensure the security of all golf equipment in storage. Notify manager/supervisor of any important issues as necessary.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$23k-28k yearly est. 23d ago
Events Manager
Marriott 4.6
Phoenix, AZ job
**Additional Information** **Job Number** 25193745 **Job Category** Event Management **Location** Renaissance Phoenix Downtown Hotel, 100 N 1st St, Phoenix, Arizona, United States, 85004VIEW ON MAP (*********************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $55,000 - $72,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.
**CORE WORK ACTIVITIES**
**Managing Event Logistics and Operations**
- Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
- Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
- Adheres to all standards, policies, and procedures.
- Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
- Manages group room blocks and meeting space for average to large-sized assigned groups.
- Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
- Uses his/her judgment to integrate current trends in event management and event design.
- Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
- Participates in customer site inspections and assists with the sales process as necessary.
- Performs other duties as assigned to meet business needs.
- Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
**Ensuring and Providing Exceptional Customer Service**
- Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
- Empowers employees to provide excellent customer service.
- Sets a positive example for guest relations.
- Coordinates and communicates event details both verbally and in writing to the customer and property operations.
- Makes presence known to customer at all times during this process.
- Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
- Follows up with customer post-event.
- Responds to and handles guest problems and complaints.
- Uses personal judgment and expertise to enhance the customer experience.
- Stays available to solve problems and/or suggest alternatives to previous arrangements.
- Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Interacts with guests to obtain feedback on product quality and service levels.
- Ensures hourly employees understand expectations and parameters for event activities.
**Leading Event Management Teams**
- Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
- Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
- Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
**Supporting and Coordinating with the Sales and Marketing Function**
- Assists in the sales process and revenue forecasting for customer groups.
- Up-sells products and services throughout the event process.
- Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.
**Conducting Human Resources Activities**
- Reviews comment cards and guest satisfaction results with employees.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Assists in the development and implementation of corrective action plans.
- Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
- Works with the property staff and customers to address operational challenges associated with his/her group.
- Performs other duties as assigned to meet business needs.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$55k-72k yearly 47d ago
Maintenance Manager
Sonesta International Hotels 4.6
Phoenix, AZ job
We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Summary
The Maintenance Manager (MM) is the onsite leader of building, equipment and grounds condition of the hotel. This position will lead and/or perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. The Maintenance Manager is responsible for maintaining a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment. The Maintenance Manager's focus on guest and associate satisfaction, expense control and product quality and will lead to their contribution to the overall goals of the hotel.
JOB TITLE: Maintenance Manager
REPORTS TO: General Manager
FLSA STATUS: Non Exempt
JOB OVERVIEW:
The Maintenance Manager (MM) is the onsite leader of building, equipment and grounds condition of the hotel. This is the lead maintenance job with a limited range of facilities. The Maintenance Manager may supervise or provide leadership to 1-2 maintenance workers. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. The Maintenance Manager is responsible for maintaining a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment. The Maintenance Manager's focus on guest and associate satisfaction, expense control and product quality and will lead to their contribution to the overall goals of the hotel.
DUTIES AND RESPONSIBILITIES:
Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly maintained and clean.
Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
Partner with the General Manager to recruit, train, develop, and manage the Maintenance staff.
Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, swimming pool (if applicable), and snow removal, etc. Ensure that equipment is prepared and operational for the following day's work.
Perform preventive maintenance as outlined in the PM Works program. May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain inspection log and records of scheduled work and repairs. Have an exterior PM program in place to maintain all buildings, parking areas, vans, and landscaping.
Monitor and secure inventory. Follow established ordering procedures to replenish supplies and inventory. Minimize waste.
Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets.
Responsible for testing, maintenance and repair of all hotel life safety systems.
Provide input for the annual department operating budget.
Promote teamwork and quality service through daily communication and coordination with other departments.
Ensure the proper process is in place to manage and report on the human resources and benefits programs within the Maintenance department. This includes the recruiting, onboarding, training, ongoing performance management, and offboarding of all associates of the department.
Enforce hotel standards, policies, and procedures are in place within the maintenance department.
Manage and report on the proper use, maintenance and location of all supplies provided to the Maintenance department.
Manage and report on the purchasing of all supplies needed to manage the maintenance department. This includes the proper use of any platforms and/or programs to leverage purchasing power and the analysis of hotel spending to identify efficiencies.
Utilize PM Works to implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure guest satisfaction.
Promote safety by the proper use and wearing of all protective equipment and uniforms.
Act as “Manager on duty” as required.
Ensure compliance with federal, state and local laws regarding health, and safety services.
Perform other duties as assigned
QUALIFICATIONS AND REQUIREMENTS:
Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license required by law.
Previous background from the extended stay industry or apartment building maintenance management preferred.
Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
Ability to prioritize and organize work assignments.
Ability to speak, read, and write fluent English; other languages beneficial.
Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
Problem solving, reasoning, motivating, organizational and training abilities.
Experience with Microsoft Office preferred.
Ability to travel including some overnight travel is required.
Valid driver's license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Frequently handling objects and equipment to maintain the facility.
Will be required to regularly use commercial chemicals
Carrying, lifting or pulling items weighing up to 75 pounds.
Will be required to work mornings, evening, weekends, and holidays.
The statements in this are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as exempt and is not subject to overtime in accordance with Federal and State Regulations. This job description is subject to change at any time.
Sonesta is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
$49k-75k yearly est. Auto-Apply 6d ago
Guest Experience Expert
Marriott 4.6
Scottsdale, AZ job
**Additional Information** Flexible Shifts **Job Number** 26208285 **Job Category** Rooms & Guest Services Operations **Location** Scottsdale Marriott at McDowell Mountains, 16770 N Perimeter Dr, Scottsdale, Arizona, United States, 85260VIEW ON MAP (*****************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$25k-39k yearly est. 16d ago
Ranger
Marriott International 4.6
Phoenix, AZ job
Observe and monitor pace of play of golfers to ensure they maintain position on golf course. Notify manager/supervisor of any important issues as necessary. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Maintain flow of traffic on golf course by driving around the course on golf cart. Check golfer receipts and start play. Distribute score cards and pencils to golfers. Escort non-registered individuals off course. Assist in starting special events and in leading groups to their respective holes. Remove debris from golf course grounds to maintain cleanliness of course. Answer golfer questions about course, such as game rules, course length, amenities, course conditions, chemicals used on course, and cart rules. Set up sponsor signs on golf course grounds before a tournament. Provide directions to golfers to golf-related areas.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others, and support team to reach common goals. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$23k-33k yearly est. Auto-Apply 1d ago
IRD Runner (Part-Time) - Blue Hound Kitchen & Cocktails
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Phoenix, AZ
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
As a part of the in-room dining team, you'll be responsible for delivering orders accurately and in a timely manner. Make sure dishes move from kitchen to rooms in a coordinated and smooth manner. Ensure products are fresh and meet quality standards and follow the hotel's standards of service etiquette.
**Some of your responsibilities include:**
+ Be familiar with the proper use of room service carts, ticketing, and cash handling.
+ Review orders as they arrive and properly prepare the correct amount of silver, linens, and vases.
+ Check orders for presentation and completeness, cover and place in cart for delivery, with water and beverage added last.
+ Prepare and set up the dining area according to guest preferences.
+ Ensure the meal completion time is monitored; if meal delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies and advised of new time.
+ Present guest check for signature; guest is thanked by name and asked to call when they would like the service removed. The guest check is turned into room service cashier afterwards.
+ Maintain work stations that are cleaned, stocked and organized.
+ Fill and clean salt and pepper shakers, clean spills, broken glass and debris promptly after incidents.
+ Pick up trays en route back to station and during slow periods.
+ Deposit dishes appropriately in the dish-room or specified area.
+ We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.
**What You Bring**
+ You've got customer service experience within the hospitality industry.
+ You're an excellent communicator with phenomenal presentation skills.
+ You have adequate knowledge of food quality standards, food and wine presentation.
+ You are a highly motivated and flexible individual, with the ability to take initiative.
+ You have a flexible schedule, able to work evenings, weekends, and holidays when needed.
+ Food Handler Certification (if applicable)
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
$29k-37k yearly est. 44d ago
Reservations & Communications Agent
Four Seasons Hotels Ltd. 4.4
Scottsdale, AZ job
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak. Discover Scottsdale's vibrant Native American art, history and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away. Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape.
About the role
The Four Seasons Resort Scottsdale is looking for a talented Reservations & Communications Agent to join the team. Act as the communication hub for the operations departments. Answers and directs phone calls, Manage Chat, Monitor HotSOS, book restaurant and room reservations as well as assist the reservations process in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies.
What you will do
* Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.
* Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
* Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g. Opera, OpenTable, Book4Time, Golden, HotSOS, Chat)
* Work harmoniously with operations to effectively assist in Pre-arrival communication and booking outlet/activities.
* Assists with the communication in the event of an emergency situation in an efficient and professional manner.
* Other duties as assigned.
What you bring
* The ability to multi task effectively
* The ability to work in a fast paced environment handling multiple guest calls consecutively
* Comfort with Microsoft Office products and the ability to learn other computer software suites necessary for the role.
Schedule & Hours:
* Full Time
* Flexibility to work early mornings, evenings, weekends and holidays
* This is an on-site position and does not offer remote work options.
What we offer
* Energizing Employee Culture where you are encouraged to be your true self!
* Comprehensive learning and development programs to help you master your craft.
* Inclusive and diverse employee engagement events all year-round.
* Exclusive discount and travel programs with Four Seasons
* Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
* And so much more!
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
$33k-39k yearly est. Auto-Apply 16d ago
Assistant Spa Director
Marriott Hotels Resorts 4.6
Scottsdale, AZ job
Manages and supervises all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. Directs and works with the supervisory team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing Spa Operations and Budgets
• Directs and works with the supervisory team and hourly employees to successfully execute all spa operations.
• Selects vendors for spa retail operations and managing contract agreements.
• Manages retail product research, product selection and purchasing, product display.
• Manages supply inventories and purchasing control, including uniforms.
• Monitors the spa's actual and projected sales to verify revenue goals are met or exceeded.
• Maintains cleanliness of spa and related areas and equipment.
• Manages and supervises all areas of the spa, including its programs, services, hours of operation, facilities and staff.
• Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas.
• Strives to maximize the financial performance of the department
Managing Spa Sales and Marketing Strategy
• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
• Verifiess spa services are included in all property-related marketing and advertising.
• Identifies and recommending new products and product enhancements to remain competitive in the market.
Managing Spa Revenue Management Strategy
• Monitors and Manages the payroll function in conjunction with the supervisory staff.
• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.
Ensuring and Delivering Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Strives to improve service performance.
Conducting Human Resources Activities
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
• Interviews and hires supervisory and hourly employees with the appropriate skills to meet the business needs of the operation.
• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Administers the performance appraisal process for direct report supervisors.
• Develops business goals and creates appropriate development plans.
• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
• Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
• Celebrates successes and publicly recognizes the contributions of team members.
• Strives to continually improve employee satisfaction.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$23k-44k yearly est. Auto-Apply 35d ago
Steward
Marriott 4.6
Phoenix, AZ job
**Additional Information** **Job Number** 26000508 **Job Category** Food and Beverage & Culinary **Location** The Westin Phoenix Downtown, 333 N Central Ave, Phoenix, Arizona, United States, 85004VIEW ON MAP (*******************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$25k-33k yearly est. 9d ago
Groundskeeper
Marriott 4.6
Scottsdale, AZ job
**Additional Information** **Job Number** 25186529 **Job Category** Landscaping & Grounds **Location** The Phoenician a Luxury Collection Resort Scottsdale, 6000 E Camelback Rd, Scottsdale, Arizona, United States, 85251VIEW ON MAP (*******************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Monitor property grounds to ensure a pleasant appearance. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance functions. Wash, clean, and re-fuel all equipment after use. Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Remove and bag trash from all exterior trash cans. Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing or making repairs. Maintain the appearance and safety of sidewalks, driveways, cart paths, or parking lots by filling in cracks, holes, and making other repairs. Operate tractors, trucks, or utility vehicles to transport equipment and supplies.
Follow all company and safety and security policies and procedures; report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Support team to reach common goals. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Removal of snow and maintenance of ice management (if applicable). Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$26k-32k yearly est. 60d+ ago
Busser
Marriott 4.6
Scottsdale, AZ job
**Additional Information** **Job Number** 26211090 **Job Category** Food and Beverage & Culinary **Location** Scottsdale Marriott Old Town, 7325 E 3rd Ave, Scottsdale, Arizona, United States, 85251VIEW ON MAP (********************************************************************************************************************************************************
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$20k-28k yearly est. 13d ago
Bellperson
Marriott 4.6
Scottsdale, AZ job
**Additional Information** Canyon Suites, Related work experience required, luxury property experience preferred **Job Number** 25199566 **Job Category** Rooms & Guest Services Operations **Location** The Phoenician a Luxury Collection Resort Scottsdale, 6000 E Camelback Rd, Scottsdale, Arizona, United States, 85251VIEW ON MAP (*******************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$20k-28k yearly est. 35d ago
Sales Coordinator
Marriott 4.6
Scottsdale, AZ job
**Additional Information** **Job Number** 26210400 **Job Category** Administrative **Location** W Scottsdale, 7277 E Camelback Rd, Scottsdale, Arizona, United States, 85251VIEW ON MAP (*****************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$31k-39k yearly est. 13d ago
Dental Practice Office Manager
Arizona Biltmore Dentistry 4.4
Gilbert, AZ job
Job Description
We're looking for an Office Manager to lead our growing team!
BlueDot Dental, in Gilbert, AZ, is seeking a skilled, compassionate and effective leader to join our team. We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.
Responsibilities:
Plan and manage dental business operations to ensure excellent patient support services.
Explain treatment plans to patients
Ensure that patient appointments, cancellations and last-minute adjustments are handled property
Respond efficiently to patient and doctor needs and inquires
Ensure the delivery of quality dental care to patients
Respond to patient queries and issues and ensure patient satisfaction
Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
Oversee daily office activities and provide direction and guidance to staff as needed
Organize and present payment schedules with patients
Manage specialist referral process
Tran, develop and manage staff to meet performance standards
Develop promotional programs to attract more patients
Assist in employee performance evaluation, promotion, termination, and retention activities
Identify areas of improvements and concerns and implement appropriate corrective actions
Oversee staff scheduling as to ensure full coverage
Organize and oversee supply purchases
Run and analyze management reports
Maintain patient data according to regulations and company policies
Ensure that records are stored securely and in compliance with privacy and security regulations
Adhere to all HIPAA regulations
Take responsibility for the appearance and functionality of the dental office
All other duties as assigned
Qualifications:
Dental Assistant certification preferred, but not required
Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management
3 years of experience with dental treatment coordination (indemnity/ PPO/HMO, state and federal plans)
1-3 years of relevant experience in an office setting, preferably in an administrative or clerical role - not required but preferred
1-3 year of customer service experience preferred
High school diploma or general education degree (GED) required
Excellent organizational skills, ability to prioritize, and comfortable working independently
Exceptional oral and written communication skills, including strong spelling, grammar and punctuation
Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
Strong attention to detail
Proficient computer skills and ability to operate general office equipment
Must have experience with Dental Insurance
We are an equal opportunity employer (EOE)
$49k-66k yearly est. 13d ago
Housekeeping Supervisor (Full-Time) - Kimpton Hotel Palomar Phoenix
Kimpton Hotels & Restaurants 4.4
Kimpton Hotels & Restaurants job in Phoenix, AZ
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
As the Housekeeping Supervisor, you'll be responsible for inspecting and maintaining the cleanliness and physical condition of the hotel guest rooms, meeting rooms, hallways, and public areas. You'll maintain a positive and friendly attitude with all guests and other employees to act as the communicator and liaison between guests and cleaners.
**Some of your responsibilities include:**
+ Prepare inspection report with the status of all guest rooms at the beginning of the shift. This includes all guest requests, out of order rooms, and show rooms for the day.
+ Inspect all guest check-out rooms for cleanliness, appropriate guest amenities, and the correct working condition of room equipment.
+ Report any substandard conditions or damage of the guest room to the Housekeeping department.
+ Evaluate room cleaners on their job performance according to the hotel standards. When necessary, take appropriate action (retraining, etc.) to ensure they are performing at a high quality level.
+ Notify Front Desk of all vacant and clean rooms, completion of guest requests, and room status discrepancies.
+ The Front Desk will give you all room moves, late check-outs, and additional guest requests for appropriate follow-up action.
+ Answer the department telephone using friendly telephone etiquette.
+ You'll help guests with special requests, information, and status of Lost & Found items.
+ Check the hotel's PMS computer for information concerning room status and to enter updated room status.
+ Collect, log, and secure all lost and found items in a locked cabinet, room cleaners' assignment sheets, secure floor keys and office, lock office door.
+ Confirm the work schedule for the following day with room cleaners.
+ Complete a written report of all room statuses for the Front Desk.
+ File all daily reports in the file cabinet.
**What You Bring**
+ High School Diploma is preferred.
+ 1 year of experience in customer service or similar role.
+ Housekeeping supervisory or related job experience is preferred.
+ Flexible schedule, able to work mornings, nights, holidays and weekends when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
$34k-45k yearly est. 12d ago
Executive Sous Chef (Full-Time)
Kimpton Hotels 4.4
Kimpton Hotels job in Phoenix, AZ
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Work in collaboration with the Executive Chef in creating exciting, innovative, and delicious food. Participate in team leadership, communication, training, development, and problem resolution all the while providing fantastic service to our guests along the way!
Some of your responsibilities include:
* Supervise the production of food at all stations, assist the cooks, and expedite food when needed.
* Lead all aspects of the kitchen in the absence of the Executive Chef, tackle any issues that arise and seize control of any problematic situations, assist in the preparation and design of menu items.
* Assist with any required paperwork, including forms, reports, and schedules in an organized and timely manner.
* Interview and hire employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and solve problems.
* Identify developable staff, and provide necessary training as positions open.
* Assist in filling open positions with qualified internal or external applicants.
* Order, stock, and ensure that all products are received in the correct unit count and condition.
* Maintain budgeted labor costs and assist in controlling overtime, track food costs as requested.
* Ensure that food is produced on a timely basis.
* Participate in service education through daily line-ups, quarterly menu meetings, and new staff training programs.
* Assist the restaurant in meeting the financial targets while achieving the food quality service objectives.
* Maintain a high level of cleanliness in the kitchen facilities by supervising the daily cleaning of the pantry, cooking line, prep kitchen, dish area, and walk-in.
What You Bring
* Minimum of 2 years of previous Sous Chef experience in a high-volume, full service restaurant.
* 2 or 4 year degree in Culinary Arts or Hospitality Management is preferred.
* Flexible schedule, able to work weekends, nights, mornings, and holidays when needed.
* Food Handler Certification, Alcohol Awareness Certification (if applicable).
* Passionate about various cooking methods, ingredients, equipment, and the industry's standard practices and trends.
* Knowledge Microsoft Office Suite, restaurant POS system, inventory management and/or procurement software experience, payroll and timekeeping software, business & accounting software.
* Able to read and follow recipes and standards, maintain health department regulations, food quality and company standards.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$48k-69k yearly est. 8d ago
IRD Runner (Part-Time)
Kimpton Hotels 4.4
Kimpton Hotels job in Phoenix, AZ
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As a part of the in-room dining team, you'll be responsible for delivering orders accurately and in a timely manner. Make sure dishes move from kitchen to rooms in a coordinated and smooth manner. Ensure products are fresh and meet quality standards and follow the hotel's standards of service etiquette.
Some of your responsibilities include:
* Be familiar with the proper use of room service carts, ticketing, and cash handling.
* Review orders as they arrive and properly prepare the correct amount of silver, linens, and vases.
* Check orders for presentation and completeness, cover and place in cart for delivery, with water and beverage added last.
* Prepare and set up the dining area according to guest preferences.
* Ensure the meal completion time is monitored; if meal delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies and advised of new time.
* Present guest check for signature; guest is thanked by name and asked to call when they would like the service removed. The guest check is turned into room service cashier afterwards.
* Maintain work stations that are cleaned, stocked and organized.
* Fill and clean salt and pepper shakers, clean spills, broken glass and debris promptly after incidents.
* Pick up trays en route back to station and during slow periods.
* Deposit dishes appropriately in the dish-room or specified area.
* We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.
What You Bring
* You've got customer service experience within the hospitality industry.
* You're an excellent communicator with phenomenal presentation skills.
* You have adequate knowledge of food quality standards, food and wine presentation.
* You are a highly motivated and flexible individual, with the ability to take initiative.
* You have a flexible schedule, able to work evenings, weekends, and holidays when needed.
* Food Handler Certification (if applicable)
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$33k-39k yearly est. 44d ago
Learn more about Kimpton Hotels & Restaurants jobs