Housekeeping Room Attendant - Kimpton Schofield Hotel
Room attendant housekeeper job at Kimpton Hotels & Restaurants
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.
**Some of your responsibilities include:**
+ Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
+ Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.
+ Provide necessary linen and amenities to guests in accordance with the guest room legend.
+ Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
+ Report any damage, hazards, repairs, and strangers in assigned areas.
+ Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it.
+ Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team.
+ Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines.
+ Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
+ Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.
+ Perform other duties as directed, developed, or assigned.
**What You Bring**
+ High School Diploma or General Education Degree (GED) is preferred.
+ 1 year of experience in customer service or similar role.
+ Excellent problem solver with great intuition.
+ You genuinely care for the safety and security of the guests.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
Housekeeping Room Attendant
Room attendant housekeeper job at Kimpton Hotels & Restaurants
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.
Provide necessary linen and amenities to guests in accordance with the guest room legend.
Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
Report any damage, hazards, repairs, and strangers in assigned areas.
Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it.
Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team.
Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines.
Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.
Perform other duties as directed, developed, or assigned.
What You Bring
High School Diploma or General Education Degree (GED) is preferred.
1 year of experience in customer service or similar role.
Excellent problem solver with great intuition.
You genuinely care for the safety and security of the guests.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Room Attendant - Hilton Columbus Downtown
Columbus, OH jobs
We are growing and are so excited to welcome you to our new second tower expansion of the Hilton Columbus Downtown, which features an additional 500 rooms, 75,000 square feet of meeting space and four new dining experiences.
The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a Room Attendant to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! *This role pays $15.50/hour.*
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted buss pass, shift meals, paid time off starting on your first day, and much more!
What will I be doing?
As a Room Attendant you would be responsible for cleaning guest rooms and responding to our guests' requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Clean rooms/suites as assigned which includes:
Making beds, cleaning bathrooms, dusting, vacuuming, washing windows/tracks, strip dirty linen, remove used amenities from the room, disposing of trash
Stock cart as needed
Greet guests with friendly acknowledgement
Replenish linen and guest amenities
Respond to special requests by guests in a timely, friendly and efficient manner
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veteran
Auto-ApplyRoom Attendant - Hilton Columbus Downtown
Columbus, OH jobs
We are growing and are so excited to welcome you to our new second tower expansion of the Hilton Columbus Downtown, which features an additional 500 rooms, 75,000 square feet of meeting space and four new dining experiences\. The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a Room Attendant to work at our award\-winning property\. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality\!
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted buss pass, shift meals, paid time off starting on your first day, and much more\!
What will I be doing?
As a Room Attendant you would be responsible for cleaning guest rooms and responding to our guests' requestsin the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Clean rooms/suites as assigned which includes:
+ Making beds, cleaning bathrooms, dusting, vacuuming, washing windows/tracks, strip dirty linen, remove used amenities from the room, disposing of trash
+ Stock cart as needed
+ Greet guests with friendly acknowledgement
+ Replenish linen and guest amenities
+ Respond to special requests by guests in a timely, friendly and efficient manner
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
EOE/AA/Disabled/Veteran
**Job:** _Housekeeping and Laundry_
**Title:** _Room Attendant \- Hilton Columbus Downtown_
**Location:** _null_
**Requisition ID:** _HOT0C579_
**EOE/AA/Disabled/Veterans**
Attendant Room InterContinental Hotel and Conference Center
Cleveland, OH jobs
Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. Key Accountabilities
* You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests.
* Help guests - you'll be happy to help if someone needs a toothbrush or directions for example.
* Keep your supervisor updated on room service progress and alert them to any repairs needed
* Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed.
* Be organised - keep on top of supplies and amenities and always try to minimise waste.
* Reunite items with owners - and log any lost and found property.
* Look smart - wear your uniform with pride.
* Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.
* Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
* Report, turn in, and/or log all lost and found items according to established procedures.
* Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
* May regularly assist with deep cleaning projects.
* May have turndown duties.
* May assist with other duties as assigned.
Key Skills & Experiences
* It's a physical role and you'll be on your feet most of the day, so fitness is important.
* Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
* You'll might need to bend and kneel to complete some activities.
* Literacy skills - reading, writing and basic maths skills.
* Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
Rate of pay for this role is at $17.50/hr.
Auto-ApplyHousekeeping Supv. InterContinental Hotel $20/hr
Cleveland, OH jobs
Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. At InterContinental Hotels & Resortswe want our guests to feel special, cosmopolitan and In the Know which means we need you to:
* Be charming by being approachable, having confidence and showing respect.
* Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done.
* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS
* Control expenses and minimize waste within all areas of housekeeping.
PEOPLE
* Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues.
* Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
* Promote teamwork and quality service through daily communication and coordination with other departments.
GUEST EXPERIENCE
* Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
* Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
2012 InterContinental Hotels Group. All rights reserved. Proprietary and Confidential.
IC/JD_Custo m Template/CMH-AMER/EN-US/US/04.2012
RESPONSIBLE BUSINESS
* Assist with scheduling and room assignments to ensure proper coverage.
* Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
* Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
* May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction.
* Report, turn in, and/or log all lost and found items according to established procedures.
* May regularly assist with deep cleaning projects.
* May assist with other duties as assigned.
ACCOUNTABILITY
This is typically a 3rd layer of supervision in the housekeeping department in a large hotel, or assists the Executive Housekeeper at a smaller property, and whose primary duties are inspecting guest rooms, suites and public areas and instructing employees on corrective action.
QUALIFICATIONS AND REQUIREMENTS
High School Diploma or equivalent plus 1-2 years housekeeping experience, preferably in a hotel of similar size and complexity, including some supervisory training/experience. Must speak fluent English.
This job requires ability to perform the following:
* Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
* Frequently standing up and moving about the facility
* Frequently handling objects and equipment to maintain the facility
* Frequently bending, stooping, and kneeling
Other:
* Communication skills are utilized a significant amount of time when interacting with guests and employees.
* Reading and writing abilities are utilized often when compiling departmental records, logs, or paperwork.
* Basic mathematical skills are used occasionally.
* May be required to work nights, weekends, and/or holidays.
Pay Rate is $20/hr.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Auto-ApplyRoom Attendant
Beavercreek, OH jobs
Clean guest rooms or other hotel areas as assigned, ensuring the established standards ofcleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary. Ensures the confidentiality and security of all guest rooms.
ESSENTIAL JOB FUNCTIONS:
Report to work when scheduled, on time, in proper uniform, including nametag.
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Clean guest rooms as assigned and in order of priority.
Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
Empty trash containers and ashtrays.
Remove all dirty terry and replace with clean par to designated layout
Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
Replace facial, toilet tissue and bathroom amenities in correct amount and location.
Remove dirty bed linen and make up bed with clean linen.
Dust and polish all furniture.
Realign furniture to floor plan.
Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside.
Check under bed(s), chairs and sofa for debris and remove if present
Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor.
Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.
Dust pictures, frames and mirrors.
Remove dust and debris on television and other electronic devices in room.
Set correct time on clock.
Clean all lamps and light switches; check for proper working order.
Remove dust, spots and smears from windows, ledges and frames.
Remove dust, grease and smears from telephones and reposition properly.
Remove dust smudges and spills from refrigerator (including doors and shelves; ensure it is plugged in and securely closed.
Remove dust on drapes and realign to correct position daily.
Inspect condition of planters and plants; remove debris.
Remove dust, dirt, marks and fingerprints from entrance door(s).
Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed.
Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat Set thermostat in accordance with seasonal instructions.
Remove dust, stains and marks from all baseboards, ledges and corners.
Vacuum carpet in guest room.
Spray room with deodorizer.
Update status of rooms cleaned on assignment sheet
Return and restock cart at end of shift.
Empty vacuum bag and wipe vacuum clean.
Ensure security of any assigned guest room keys.
Handle guest complaints by following procedures and ensuring guest satisfaction.
Report any damages or maintenance problems to the Supervisor. Immediately and according to Company policy.
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
Be familiar with laundry attendant responsibilities and willing to cross train in other areas as assigned.
General Notes
This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Supplemental pay
Bonus pay
Benefits
Other
Housekeeper Room Care
Columbus, OH jobs
Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers! Responsibilities:
* Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards.
* Keeping an organized linen cart that is neat, well stocked and organized.
* Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc.
* Maintaining security of your equipment, key and supplies issued to you.
* Reporting lost and found articles to your supervisor.
* Respond to guest requests in a friendly and timely manner.
Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits.
Estás listo para comenzar un camino con Concord? Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti!
Concord Hospitality está contratando amas de llaves!
Responsabilidades:
* Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel.
* Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado.
* Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc.
* Mantener la seguridad de su equipo, llaves y suministros que se le entreguen.
* Informar artículos perdidos y encontrados a su supervisor.
* Responda a las solicitudes de los huéspedes de manera amistosa y oportuna.
Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios.
Si está buscando un trabajo en el que se sienta valorado y reconocido por su arduo trabajo, solicite en línea a Concord Hospitality.
Room Attendant
Cleveland, OH jobs
Job Description
We're a highly-regarded property in our area, looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If cleaning is a task that sparks joy for you and you love working with a team, we want to hear from you!
Responsibilities:
Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as needed
Document rooms cleaned, and report lost and found items and any damage or repairs needed
Ensure guest rooms are clean and tidy according to our hotel's standards before guests arrive
Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies
Answer general questions from guests
Qualifications:
Must have graduated high school or received an equivalent certification
Strong knowledge of cleaning techniques and products
Impeccable work ethic and excellent organizational, time management, and communication skills
At least 1 year of experience as a professional housekeeper preferred
About Company
We're off I-271, four miles from the North Chagrin Nature Center. The Cleveland Museum of Art, the Severance Hall concert venue, and the shore of Lake Erie are all within 10 miles. Downtown Cleveland is 20 miles away.
Room Attendant
Springfield, OH jobs
Clean guest rooms or other hotel areas as assigned, ensuring the established standards ofcleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary. Ensures the confidentiality and security of all guest rooms.
ESSENTIAL JOB FUNCTIONS:
Report to work when scheduled, on time, in proper uniform, including nametag.
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Clean guest rooms as assigned and in order of priority.
Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
Empty trash containers and ashtrays.
Remove all dirty terry and replace with clean par to designated layout
Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
Replace facial, toilet tissue and bathroom amenities in correct amount and location.
Remove dirty bed linen and make up bed with clean linen.
Dust and polish all furniture.
Realign furniture to floor plan.
Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside.
Check under bed(s), chairs and sofa for debris and remove if present
Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor.
Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.
Dust pictures, frames and mirrors.
Remove dust and debris on television and other electronic devices in room.
Set correct time on clock.
Clean all lamps and light switches; check for proper working order.
Remove dust, spots and smears from windows, ledges and frames.
Remove dust, grease and smears from telephones and reposition properly.
Remove dust smudges and spills from refrigerator (including doors and shelves; ensure it is plugged in and securely closed.
Remove dust on drapes and realign to correct position daily.
Inspect condition of planters and plants; remove debris.
Remove dust, dirt, marks and fingerprints from entrance door(s).
Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed.
Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat Set thermostat in accordance with seasonal instructions.
Remove dust, stains and marks from all baseboards, ledges and corners.
Vacuum carpet in guest room.
Spray room with deodorizer.
Update status of rooms cleaned on assignment sheet
Return and restock cart at end of shift.
Empty vacuum bag and wipe vacuum clean.
Ensure security of any assigned guest room keys.
Handle guest complaints by following procedures and ensuring guest satisfaction.
Report any damages or maintenance problems to the Supervisor. Immediately and according to Company policy.
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
Be familiar with laundry attendant responsibilities and willing to cross train in other areas as assigned.
General Notes
This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Supplemental pay
Bonus pay
Benefits
Other
Room Attendant
Centerville, OH jobs
Clean guest rooms or other hotel areas as assigned, ensuring the established standards ofcleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary. Ensures the confidentiality and security of all guest rooms.
ESSENTIAL JOB FUNCTIONS:
Report to work when scheduled, on time, in proper uniform, including nametag.
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Clean guest rooms as assigned and in order of priority.
Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
Empty trash containers and ashtrays.
Remove all dirty terry and replace with clean par to designated layout
Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
Replace facial, toilet tissue and bathroom amenities in correct amount and location.
Remove dirty bed linen and make up bed with clean linen.
Dust and polish all furniture.
Realign furniture to floor plan.
Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside.
Check under bed(s), chairs and sofa for debris and remove if present
Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor.
Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.
Dust pictures, frames and mirrors.
Remove dust and debris on television and other electronic devices in room.
Set correct time on clock.
Clean all lamps and light switches; check for proper working order.
Remove dust, spots and smears from windows, ledges and frames.
Remove dust, grease and smears from telephones and reposition properly.
Remove dust smudges and spills from refrigerator (including doors and shelves; ensure it is plugged in and securely closed.
Remove dust on drapes and realign to correct position daily.
Inspect condition of planters and plants; remove debris.
Remove dust, dirt, marks and fingerprints from entrance door(s).
Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed.
Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat Set thermostat in accordance with seasonal instructions.
Remove dust, stains and marks from all baseboards, ledges and corners.
Vacuum carpet in guest room.
Spray room with deodorizer.
Update status of rooms cleaned on assignment sheet
Return and restock cart at end of shift.
Empty vacuum bag and wipe vacuum clean.
Ensure security of any assigned guest room keys.
Handle guest complaints by following procedures and ensuring guest satisfaction.
Report any damages or maintenance problems to the Supervisor. Immediately and according to Company policy.
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
Be familiar with laundry attendant responsibilities and willing to cross train in other areas as assigned.
General Notes
This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Supplemental pay
Bonus pay
Benefits
Other
Housekeeper Room Care
Akron, OH jobs
Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers! Responsibilities:
* Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards.
* Keeping an organized linen cart that is neat, well stocked and organized.
* Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc.
* Maintaining security of your equipment, key and supplies issued to you.
* Reporting lost and found articles to your supervisor.
* Respond to guest requests in a friendly and timely manner.
Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits.
Estás listo para comenzar un camino con Concord? Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti!
Concord Hospitality está contratando amas de llaves!
Responsabilidades:
* Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel.
* Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado.
* Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc.
* Mantener la seguridad de su equipo, llaves y suministros que se le entreguen.
* Informar artículos perdidos y encontrados a su supervisor.
* Responda a las solicitudes de los huéspedes de manera amistosa y oportuna.
Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios.
Si está buscando un trabajo en el que se sienta valorado y reconocido por su arduo trabajo, solicite en línea a Concord Hospitality.
Housekeeper
New Albany, OH jobs
We'd love to talk with you about our awesome hotel and associates!
Our housekeeping department is a huge part of our success. We have a winning team that keeps our guests happy with their cheerful attitudes and an attention to detail. While we have a flexible schedule, weekends are required.
Responsibilities Include:
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
Auto-ApplyHousekeeper at Renaissance Westerville Hotel
Westerville, OH jobs
Join the Team at Concord Hospitality! Housekeeping Positions Now Open at $16/hr! Are you ready to kick-start your career with a company that values growth and opportunity? Concord Hospitality is hiring Housekeepers for the Renaissance Westerville Hotel! Enjoy a dynamic work culture with excellent perks and career advancement opportunities.
What's in it for you?
* Competitive Pay: $16 per hour
* Flexible Schedules and Weekends Available
* Fantastic Benefits: Medical insurance options, weekly pay, free parking, and employee meals
* Exclusive Travel Discounts for you and your family!
Key Responsibilities:
* Keep rooms spotless and inviting, following high hotel standards.
* Maintain a well-organized linen cart stocked with essentials.
* Report any room issues like door locks or fixtures for prompt maintenance.
* Safeguard your equipment, keys, and supplies.
* Respond to guest requests with a friendly, can-do attitude.
Listo para comenzar con Concord, una empresa que cree en sus asociados y apoya su crecimiento profesional? ¡Aplica ahora y únete a nuestro equipo!
If you're looking for a job where your hard work is truly valued, apply online with Concord Hospitality today!
Attendant Room Suites Hotel
Cleveland, OH jobs
Role Purpose As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done. Key Accountabilities
* You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests.
* Help guests - you'll be happy to help if someone needs a toothbrush or directions for example.
* Keep your supervisor updated on room service progress and alert them to any repairs needed
* Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed.
* Be organised - keep on top of supplies and amenities and always try to minimise waste.
* Reunite items with owners - and log any lost and found property.
* Look smart - wear your uniform with pride.
* Other ad-hoc duties - unexpected moments when we have to pull together to get a task done.
* Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
* Report, turn in, and/or log all lost and found items according to established procedures.
* Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
* May regularly assist with deep cleaning projects.
* May have turndown duties.
* May assist with other duties as assigned.
Key Skills & Experiences
* It's a physical role and you'll be on your feet most of the day, so fitness is important.
* Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
* You'll might need to bend and kneel to complete some activities.
* Literacy skills - reading, writing and basic maths skills.
* Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
The rate of pay for this role is $16.95 per hour.
Auto-ApplyHousekeeper
Rossford, OH jobs
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyHousekeeping Room Attendant
Room attendant housekeeper job at Kimpton Hotels & Restaurants
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
* Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
* Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.
* Provide necessary linen and amenities to guests in accordance with the guest room legend.
* Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
* Report any damage, hazards, repairs, and strangers in assigned areas.
* Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it.
* Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team.
* Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines.
* Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
* Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.
* Perform other duties as directed, developed, or assigned.
What You Bring
* High School Diploma or General Education Degree (GED) is preferred.
* 1 year of experience in customer service or similar role.
* Excellent problem solver with great intuition.
* You genuinely care for the safety and security of the guests.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
Room Attendant - Hilton Columbus Downtown
Franklin, OH jobs
We are growing and are so excited to welcome you to our new second tower expansion of the Hilton Columbus Downtown, which features an additional 500 rooms, 75,000 square feet of meeting space and four new dining experiences. The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a Room Attendant to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted buss pass, shift meals, paid time off starting on your first day, and much more!
What will I be doing?
As a Room Attendant you would be responsible for cleaning guest rooms and responding to our guests' requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Clean rooms/suites as assigned which includes:
* Making beds, cleaning bathrooms, dusting, vacuuming, washing windows/tracks, strip dirty linen, remove used amenities from the room, disposing of trash
* Stock cart as needed
* Greet guests with friendly acknowledgement
* Replenish linen and guest amenities
* Respond to special requests by guests in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veteran
Houseman
Cleveland, OH jobs
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyHousekeeping PM Supervisor - Hilton Cleveland Downtown
Cleveland, OH jobs
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
Assess inventory of, assign for cleaning and inspect rooms
Verify and report status and/or discrepancies of rooms
Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
Perform Room Attendant and/or Houseperson duties, as needed
Assist in performance evaluations of Room Attendants and Housepersons, as needed
Respond to special guest requests in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Auto-Apply