Sales Manager jobs at Kimpton Hotels & Restaurants - 23 jobs

is virtual/remote\*\*\*_ This is an exciting opportunity to join a world‑class Global Sales team dedicated to delivering Hilton's unmatched scale, access, expertise, and experience to our owners, operators, and customers\. As the Director, Sales Worldwide Accounts \(Group Sales\), you will help shape a differentiated sales experience that elevates Hilton's diverse portfolio of brands and drive meaningful connections\. In this role, you will identify, develop, and lead an identified roster of accounts to generate market share growth and expand Hilton's presence across key corporate companies and industries\. Additionally, you will be responsible for account planning, cross\-team collaboration, building & strengthening customer relationships, uncovering new opportunities, and driving performance and incremental growth to our hotels and to Hilton\. As part of the Corporate Group Sales team and reporting to the Managing Director, you will focus on Corporate Accounts, playing a pivotal role in advancing Hilton's position within this critical segment\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your** **day\-to\-day** **will be like:** + Guide the account planning strategy for your accounts to facilitate growth\. + Aggregate client account\-based growth data and evaluate areas of opportunity\. + Qualify accounts and maintain compliance to account governance protocol + Ensure our client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives\. + Be a subject matter expert in all brands and closing the sale with clients\. + Anticipate client needsand develop an approach that is tailored to each client + Generate leads and mine opportunities within existing accounts todriveincremental revenue\. **How** **you will** **collaborate with others:** + Collaborate with across\-functionalteam including Hilton Direct partnership team members and HWS Sales Specialists todrivetotal account value and provide total client solutions\. + Network with business decision\-makers and executives to influence positive buying behaviors\. **What deliverables** **you will** **take ownership of:** + Model account\-based trends on a cadence \(i\.e\. weekly, quarterly, etc\.\), compare data with previous years' results and forecast future account\-based growth rates\. + Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets\. + Understand industry trends that impact customer buying behaviors and offerinnovativesolutions\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Ten \(10\) yearsof hotel/travel salesand/oraccount management experience + Experience analyzing data and making data\-centric recommendations + Experience maintaining national or global accounts + Knowledge of the hospitality and travel industry + Travel up to 40% **It would be useful if you have:** + Bachelor's Degree + In\-depth knowledge and use in Delphi or similar property sales management system + Experience using Salesforce \(CRM\) **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $100,000\-$145,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan \(SIP\) and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Director, Sales Worldwide Accounts_ **Location:** _null_ **Requisition ID:** _COR015JO_ **EOE/AA/Disabled/Veterans**

is virtual/remote \(US Based\)\*\*\*_ As a Senior Leisure Sales Manager, you will support the efforts to drive revenues as it pertains to Consortia and Wholesale\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Manage the Leisure Consortia and Wholesale Accounts\. + Travel on sales missions, focused on Key feeder markets\. + Attend Luxury Tradeshows that have the greatest impact on sales\. + Work with DOSM to strategize priorities to drive leisure sales revenues\. + Site Inspections when on Property\. + Host FAMs when on property\. + Marketing initiatives with each Consortia\. **How you will collaborate with others:** + Support the front desk and reservations with updates on Promotions and Special Offers\. + Work with the Property Sales Team\- to strategize new ideas to drive room revenue\. + Work with Hilton Worldwide Sales on collaborations to drive leisure sales\. **What you will take ownership of:** + Achieve the Consortia and WS Sales Budget\. + Connect with Travel Advisors and ensure their requests are being handled effectively\. + Cultivate strong relationships for the benefit of the hotel\. + Curate FAMs onsite\. + Strategize all leisure sales initiatives with DOSM and DORM\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Two \(2\) years of work experience in luxury leisure sales + Luxury Resort experience + Luxury Consortia experience + Travel up to 50% of the year **It would be useful if you have:** + Bilingual in English and Spanish \(written and spoken proficiency\) + Experience in Latin America + Prior experience working from US, supporting a property team in another region **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $80,000 \- $110,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan \(SIP\) consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Senior Leisure Sales Manager_ **Location:** _null_ **Requisition ID:** _COR015JQ_ **EOE/AA/Disabled/Veterans**

based in Texas or Florida\*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience\. As a Sales Account Manager, you will provide a differentiated sales experience representing Hilton's diverse portfolio of brands, motivated to grow market share\. On the Hilton Worldwide Sales Regional Accounts Team reporting to the Executive Director, you will manage an account roster to deliver Hilton's Customer Promise while driving performance\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your** **day\-to\-day** **will be like:** + This is a remote based position in Texas or Florida\.You willoversee the account management and account development for a roster of \(125 \) group sales accounts\. The roster of accounts is located in TX and FL, and other nearby states to include AR, LA, MS, and OK \(subject to change\)\. This roster includes established accounts and new accounts that have been qualified by the Business Development Team\. + You willhandle group leads of all sizes for our US\-based Hotels for our entire portfolio of Hilton brands and will have partners that specialize in international group leads and luxury group leads\. + Build strategic account plans and action steps to improve your market\. + Support Hilton's account governance protocols and utilize Hilton's value selling approach\. + You willreport to the Executive Director, Business Development and Regional Accounts Team\. **How** **you will** **collaborate with others:** + Clients -you willprovide a differentiated sales experience and custom solutions to influence a positive buying experience\. + Hotels -You willsupport and collaborate with our hotel partners and brands\. + Colleagues \-you willbe dedicated to a "One\-Team" commercial culture while living the Hilton values\. + Establish relationships with your Hilton Worldwide Sales peers, your customers, and your hotel partners to qualify opportunities, manage conflict resolution, and implement solutions\. **What deliverables** **you will** **take ownership of:** + Ensure revenue targets are achieved while supporting our customers and hotels in the sales process\. + Responsible for sales calls and site visits, industry visibility and education, and engagement in Hilton events\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Must be based in Texas or Florida + Five \(5\) years of professional experience + Three \(3\) years of hotel group sales/operations experience in a full\-service hotel of 500 rooms OR three \(3\) years of above property group sales experience OR three years \(3\) years of sourcing/operating for customer events of 500 people + In\-depth knowledge of the hospitality industry + Travel \- 35% of the time **It would be useful if you have:** + Previous national sales experience + Experience using Salesforce + BA/BS Bachelor's Degree **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(********************************************************************************************************************************************************************************* if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $85,000 \- $130,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan \(SIP\) consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Manager, Sales Regional Accounts Team_ **Location:** _null_ **Requisition ID:** _COR015JM_ **EOE/AA/Disabled/Veterans**

based in Texas or Florida\*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience\. As a Sales Account Manager, you will provide a differentiated sales experience representing Hilton's diverse portfolio of brands, motivated to grow market share\. On the Hilton Worldwide Sales Regional Accounts Team reporting to the Executive Director, you will manage an account roster to deliver Hilton's Customer Promise while driving performance\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your** **day\-to\-day** **will be like:** + This is a remote based position in Texas or Florida\.You willoversee the account management and account development for a roster of \(125 \) group sales accounts\. The roster of accounts is located in TX and FL, and other nearby states to include AR, LA, MS, and OK \(subject to change\)\. This roster includes established accounts and new accounts that have been qualified by the Business Development Team\. + You willhandle group leads of all sizes for our US\-based Hotels for our entire portfolio of Hilton brands and will have partners that specialize in international group leads and luxury group leads\. + Build strategic account plans and action steps to improve your market\. + Support Hilton's account governance protocols and utilize Hilton's value selling approach\. + You willreport to the Executive Director, Business Development and Regional Accounts Team\. **How** **you will** **collaborate with others:** + Clients -you willprovide a differentiated sales experience and custom solutions to influence a positive buying experience\. + Hotels -You willsupport and collaborate with our hotel partners and brands\. + Colleagues \-you willbe dedicated to a "One\-Team" commercial culture while living the Hilton values\. + Establish relationships with your Hilton Worldwide Sales peers, your customers, and your hotel partners to qualify opportunities, manage conflict resolution, and implement solutions\. **What deliverables** **you will** **take ownership of:** + Ensure revenue targets are achieved while supporting our customers and hotels in the sales process\. + Responsible for sales calls and site visits, industry visibility and education, and engagement in Hilton events\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Must be based in Texas or Florida + Five \(5\) years of professional experience + Three \(3\) years of hotel group sales/operations experience in a full\-service hotel of 500 rooms OR three \(3\) years of above property group sales experience OR three years \(3\) years of sourcing/operating for customer events of 500 people + In\-depth knowledge of the hospitality industry + Travel \- 35% of the time **It would be useful if you have:** + Previous national sales experience + Experience using Salesforce + BA/BS Bachelor's Degree **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(********************************************************************************************************************************************************************************* if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $85,000 \- $130,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan \(SIP\) consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Manager, Sales Regional Accounts Team_ **Location:** _null_ **Requisition ID:** _COR015JM_ **EOE/AA/Disabled/Veterans**

**Additional Information** East Coast Territory **Job Number** 26002493 **Job Category** Sales & Marketing **Location** Wailea Beach Resort - Marriott Maui, 3700 Wailea Alanui Dr, Wailea, Hawaii, United States, 96753VIEW ON MAP (********************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **Pay Range:** $47.12 - $63.46 per hour **Bonus Eligible:** Y **Expiration Date:** 02/12/2026 **JOB SUMMARY** Acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. **CANDIDATE PROFILE** **Education and Experience** **Required:** - High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. **Preferred:** - Large group sales experience. **CORE WORK ACTIVITIES** **Managing Sales Activities** - Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters. - Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them. - Closes the best opportunities for the property based on market conditions and property needs. - Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. - Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. - Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals. - Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office. - Develops group sales revenue and operation budgets, and provides forecasting reports. - Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market. - Assists with selling, implementation, and follow-through of group sales promotions. - Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction. - Provides accurate, complete, and effective turnover to Event Management. - Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. - Conducts site inspections, as required. - Monitors same day selling procedures to maximize room revenue and control hotel occupancy. - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). - Participates in and practices daily service basics of the brand (e.g.,., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). - Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. - Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. - Verifies successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International. - Performs other duties, as assigned, to meet business needs. **Building Successful Relationships** - Builds and strengthens relationships with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc. - Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities. - Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, EST) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. - Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations. - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event. - Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. - Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event. Candidate preferred to reside in East Coast Territory. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Click here (*********************************************************************************************** to learn more. **Washington Full-time Management Applicants Only** : Employees will accrue paid sick leave, 0.01282 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. **Washington Full-time Non-Management Applicants Only** : Employees will accrue paid sick leave, 0.00128 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Summary The Franchise Sales Director (FSD) serves as the primary commercial liaison for an assigned portfolio of franchise hotels. This role is responsible for partnering with hotel ownership, management teams, and/or on-property GM and DOS to identify revenue opportunities, strengthen commercial execution, and increase engagement with brand programs, systems, and resources. The FSD works consultatively to drive topline performance by aligning sales strategies with each property's business goals. Job Description Key Responsibilities Strategic Partnership & Performance Serve as the primary commercial point of contact for key ownership groups and assigned franchise hotels, providing consultative guidance across sales and revenue channels. Analyze property-level and market performance (STR, Agency 360, RFP activity, lead conversion, GSO production, and channel mix) to identify opportunities and develop tailored action plans for hotels. Act as the driver between Global Sales and other parts of the commercial engine in support of franchise hotels and brands. Co-Facilitate quarterly or bi-annual performance reviews with large ownership groups, aligning revenue goals and success metrics. Partner with Revenue Management, Distribution, Effectiveness, Marketing, Loyalty, and Brand teams to address performance gaps and implement revenue optimization strategies. Franchise Engagement & Enablement Increase hotel engagement with brand tools, programs, and initiatives (e.g., Customer Connection Week, TravelPass Planner Perks, Government Ready, Business Case initiatives, lead response). Coach hotels on best practices for local market selling, lead response, and proactive business development. Support hotels in leveraging available marketing and distribution platforms to improve visibility and conversion. Assist hotels in closing business where applicable for both local and GSO sales accounts. Cross-Functional Collaboration Act as a connector between franchise hotels and corporate functional teams, escalating needs and sharing insights from the field. Contribute to the development of brand-level tools, templates, and playbooks that simplify commercial execution for owners and hotel teams. Participate in cross-functional initiatives to pilot and scale commercial programs that drive incremental revenue. Reporting & Accountability Track and report on follow through portfolio performance metrics, engagement levels, and action plan outcomes. Maintain accurate records of property interactions, opportunities, and initiatives through the CRM and internal tracking systems. Support corporate reporting by providing data-driven insights and success stories from the field. Document key takeaways and actionable items from property visits that will be communicated to franchise operations and other key stakeholders. Qualifications Bachelor's degree in business, Hospitality, or related field preferred. Minimum 5-7 years of experience in hotel sales, revenue management, or commercial strategy, ideally within a multi-unit or franchise environment. Strong analytical, consultative selling, and presentation skills. Demonstrated ability to influence without authority and build trusted relationships with diverse ownership groups. Ability to travel up to 30% to support assigned hotels and attend corporate or brand events. Ability to multi-task and manage a high volume of demand in a fast-paced environment. Ability to pivot and focus on prioritization of tasks and initiatives. Success Measures Year-over-year growth in revenue and market share across assigned portfolios. Increased participation in brand programs and initiatives. Improved owner engagement and satisfaction. Effective cross-functional collaboration and measurable impact on commercial performance. Additional Job Information/Anticipated Pay Range Pay Range: $95k - $105k. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific overall experience. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience Required: • High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: • Large group sales experience. CORE WORK ACTIVITIES Managing Sales Activities • Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters. • Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. • Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals. • Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office. • Develops group sales revenue and operation budgets, and provides forecasting reports. • Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market. • Assists with selling, implementation, and follow-through of group sales promotions. • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction. • Provides accurate, complete, and effective turnover to Event Management. • Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. • Conducts site inspections, as required. • Monitors same day selling procedures to maximize room revenue and control hotel occupancy. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Participates in and practices daily service basics of the brand (e.g.,., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). • Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. • Verifies successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International. • Performs other duties, as assigned, to meet business needs. Building Successful Relationships • Builds and strengthens relationships with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities. • Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, EST) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event. • Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event. Candidate preferred to reside in East Coast Territory. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience Required: * High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: * Large group sales experience. CORE WORK ACTIVITIES Managing Sales Activities * Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters. * Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them. * Closes the best opportunities for the property based on market conditions and property needs. * Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. * Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. * Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals. * Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office. * Develops group sales revenue and operation budgets, and provides forecasting reports. * Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market. * Assists with selling, implementation, and follow-through of group sales promotions. * Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction. * Provides accurate, complete, and effective turnover to Event Management. * Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. * Conducts site inspections, as required. * Monitors same day selling procedures to maximize room revenue and control hotel occupancy. * Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). * Participates in and practices daily service basics of the brand (e.g.,., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). * Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. * Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. * Verifies successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International. * Performs other duties, as assigned, to meet business needs. Building Successful Relationships * Builds and strengthens relationships with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc. * Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities. * Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, EST) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. * Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations. * Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event. * Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. * Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. * Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event. Candidate preferred to reside in East Coast Territory. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Sales Manager - Corporate Segment Renaissance Westerville - Columbus Polaris Be Part of Something Exceptional. Renaissance Westerville isn't just a hotel-we're a destination experience. Ranked #2 Renaissance Hotel in the country, we take pride in pairing elevated hospitality with a culture that champions creativity, excellence, and meaningful connections. If you are driven, relationship‑focused, and thrive on growing business through impactful partnerships, we want you on our team. About the Role We are seeking a dynamic Sales Manager specializing in the Corporate segment to drive business growth through both proactive and reactive sales strategies. This role is ideal for a self‑starter who excels in relationship building, strategic account management, and delivering personalized service that keeps our clients returning-and referring others. As a Sales Manager, you will collaborate closely with Sales and Event Management partners to create seamless client experiences from the first conversation to the post‑event follow‑up. Your work will directly influence our hotel's continued success and reputation as a leading property in the Renaissance brand. What You'll Do Cultivate, manage, and grow corporate client accounts, focusing on both new business development and expansion of existing partnerships. Deliver exceptional service to internal and external partners with professionalism, urgency, and a solutions‑driven approach. Maintain clear, accurate, and timely communication regarding all event and group details, including room blocks, meeting space, concessions, contracts, and billing. Attend client events, site visits, and industry functions as needed to strengthen relationships and represent the property. Accurately forecast group room and F&B revenue, ensuring alignment with hotel strategies and goals. Gain strong working knowledge of hotel offerings, including F&B, meeting space, AV, and event logistics. Meet and exceed individual sales activity and revenue targets. Use sales systems and tools (e.g., CI/TY, PMS) to track progress, manage accounts, and support data‑driven decision‑making. Participate in team meetings, trainings, and collaborative initiatives to support department success. Embody an entrepreneurial spirit-identifying opportunities, making sound decisions, and always working in the best interest of the property. Who You Are A confident relationship builder who anticipates client needs before they arise A strong communicator with an eye for detail Highly organized, proactive, and self‑motivated Passionate about hospitality, sales, and creating memorable guest experiences Comfortable balancing multiple projects in a fast‑paced environment Curious, growth‑oriented, and eager to take ownership of your professional development Our Benefits & Perks We believe great talent deserves great support. As part of the Renaissance Westerville & Concord Hospitality family, you'll enjoy: Health & Wellness Medical, Dental, and Vision Insurance Complimentary Life Insurance Short‑Term Disability Teladoc virtual healthcare Benefits available Day 7 for all Managers Time Away & Flexibility PTO available starting Day 1 PTO accrues every hour worked No separate sick bank-use your PTO as you need it Retirement & Financial 401(k) with company match Travel & Lifestyle Travel discounts across all Concord hotels Marriott Explore Rate travel benefits globally Employee, family, and friends‑and‑family discounted rates Access to a nationwide network of hospitality professionals Career advancement opportunities across the Concord portfolio Why Renaissance Westerville? Because here, your voice matters, your ideas matter, and your impact is felt daily. You'll join a property and a leadership team that values collaboration, celebrates wins, and is committed to helping you thrive both personally and professionally. Ready to Make an Impact? If you're an energetic, relationship‑driven sales professional ready to help lead one of the top Renaissance properties in the country, we'd love to meet you. Apply today and join a team where your potential truly has no limits.

Sales Manager - Corporate Segment Renaissance Westerville - Columbus Polaris Be Part of Something Exceptional. Renaissance Westerville isn't just a hotel-we're a destination experience. Ranked #2 Renaissance Hotel in the country, we take pride in pairing elevated hospitality with a culture that champions creativity, excellence, and meaningful connections. If you are driven, relationship‑focused, and thrive on growing business through impactful partnerships, we want you on our team. About the Role We are seeking a dynamic Sales Manager specializing in the Corporate segment to drive business growth through both proactive and reactive sales strategies. This role is ideal for a self‑starter who excels in relationship building, strategic account management, and delivering personalized service that keeps our clients returning-and referring others. As a Sales Manager, you will collaborate closely with Sales and Event Management partners to create seamless client experiences from the first conversation to the post‑event follow‑up. Your work will directly influence our hotel's continued success and reputation as a leading property in the Renaissance brand. What You'll Do * Cultivate, manage, and grow corporate client accounts, focusing on both new business development and expansion of existing partnerships. * Deliver exceptional service to internal and external partners with professionalism, urgency, and a solutions‑driven approach. * Maintain clear, accurate, and timely communication regarding all event and group details, including room blocks, meeting space, concessions, contracts, and billing. * Attend client events, site visits, and industry functions as needed to strengthen relationships and represent the property. * Accurately forecast group room and F&B revenue, ensuring alignment with hotel strategies and goals. * Gain strong working knowledge of hotel offerings, including F&B, meeting space, AV, and event logistics. * Meet and exceed individual sales activity and revenue targets. * Use sales systems and tools (e.g., CI/TY, PMS) to track progress, manage accounts, and support data‑driven decision‑making. * Participate in team meetings, trainings, and collaborative initiatives to support department success. * Embody an entrepreneurial spirit-identifying opportunities, making sound decisions, and always working in the best interest of the property. Who You Are * A confident relationship builder who anticipates client needs before they arise * A strong communicator with an eye for detail * Highly organized, proactive, and self‑motivated * Passionate about hospitality, sales, and creating memorable guest experiences * Comfortable balancing multiple projects in a fast‑paced environment * Curious, growth‑oriented, and eager to take ownership of your professional development Our Benefits & Perks We believe great talent deserves great support. As part of the Renaissance Westerville & Concord Hospitality family, you'll enjoy: Health & Wellness * Medical, Dental, and Vision Insurance * Complimentary Life Insurance * Short‑Term Disability * Teladoc virtual healthcare * Benefits available Day 7 for all Managers Time Away & Flexibility * PTO available starting Day 1 * PTO accrues every hour worked * No separate sick bank-use your PTO as you need it Retirement & Financial * 401(k) with company match Travel & Lifestyle * Travel discounts across all Concord hotels * Marriott Explore Rate travel benefits globally * Employee, family, and friends‑and‑family discounted rates * Access to a nationwide network of hospitality professionals * Career advancement opportunities across the Concord portfolio Why Renaissance Westerville? Because here, your voice matters, your ideas matter, and your impact is felt daily. You'll join a property and a leadership team that values collaboration, celebrates wins, and is committed to helping you thrive both personally and professionally. Ready to Make an Impact? If you're an energetic, relationship‑driven sales professional ready to help lead one of the top Renaissance properties in the country, we'd love to meet you. Apply today and join a team where your potential truly has no limits.

Concord Hospitality is seeking a proactive and results-driven Sales & Catering Manager to lead social catering events. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, which may include evening or weekend hours, is required. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of hotel for functions and events surrounding our hotel's meeting and event space. Our Sales and Catering Managers will spend time conducting outside sales calls and site visits. You also are the key contact for events at the hotel utilizing attending meetings to market groups for meetings and catered events. Candidates should be familiar with marketing plans, action plan creation as well as working with both revenue and sales call goals. Job Responsibilities: 1. Handle and follow up on inquiries for small meetings/events with or without guestrooms. Follow up on leads by qualifying the customer's needs and dates for the event to determine if the business is a good fit for the property. 2. Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up-selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO. 3. Communicate group details/changes to all hotel departments, coordinating customer's needs with other property business and activities to ensure customer's expectations are met and the property operates efficiently. 4. Present potential business at sales meetings to determine best mix of customers for hotel to attain budgeted revenues. Conduct meetings with client and hotel staff to ensure each event meets client's expectations. 5. Finalize and detail catering plans for groups and communicate effectively. Completely orchestrates these functions on-site or off-site. Empowered to do whatever it takes to solve problems. 6. Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc. 7. Monitor blocked space to ensure group is meeting their contractual obligations. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers. 8. Maintain account files in Delphi software system, ensuring accurate communication between client and hotel staff. 9. Other duties as assigned. Job Skills: 1. Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Use knowledge of Word, Excel, 2. Exercise excellent communication, presentation, organization, time management, listening, and math skills. 3. Use analytical skills for measuring business potential and value to the hotel. 4. Maintain contact and event information and follow procedures for submitting sales contracts 5. Read and interpret documents and to write routine reports and correspondence. Experience: Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience. Licenses/Certifications Must possess a valid driver's license and reliable transportation to drive to appointments. Why Concord? At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options as well as lucrative quarterly bonus plans, 401K options, tuition assistance plus training & development and career advancement opportunities. Concord Hospitality earned the recognition of GREAT PLACES TO WORK as well as our recent acknowledgement of Great Places to Work for Millennials and Great Places to Work for Women! We are proud to be an EEO employer M/F/D/V. We maintain a drug-free work environment

Concord Hospitality is seeking a proactive and results-driven Sales & Catering Manager to lead social catering events. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, which may include evening or weekend hours, is required. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of hotel for functions and events surrounding our hotel's meeting and event space. Our Sales and Catering Managers will spend time conducting outside sales calls and site visits. You also are the key contact for events at the hotel utilizing attending meetings to market groups for meetings and catered events. Candidates should be familiar with marketing plans, action plan creation as well as working with both revenue and sales call goals. Job Responsibilities: 1. Handle and follow up on inquiries for small meetings/events with or without guestrooms. Follow up on leads by qualifying the customer's needs and dates for the event to determine if the business is a good fit for the property. 2. Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up-selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO. 3. Communicate group details/changes to all hotel departments, coordinating customer's needs with other property business and activities to ensure customer's expectations are met and the property operates efficiently. 4. Present potential business at sales meetings to determine best mix of customers for hotel to attain budgeted revenues. Conduct meetings with client and hotel staff to ensure each event meets client's expectations. 5. Finalize and detail catering plans for groups and communicate effectively. Completely orchestrates these functions on-site or off-site. Empowered to do whatever it takes to solve problems. 6. Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc. 7. Monitor blocked space to ensure group is meeting their contractual obligations. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers. 8. Maintain account files in Delphi software system, ensuring accurate communication between client and hotel staff. 9. Other duties as assigned. Job Skills: 1. Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Use knowledge of Word, Excel, 2. Exercise excellent communication, presentation, organization, time management, listening, and math skills. 3. Use analytical skills for measuring business potential and value to the hotel. 4. Maintain contact and event information and follow procedures for submitting sales contracts 5. Read and interpret documents and to write routine reports and correspondence. Experience: Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience. Licenses/Certifications Must possess a valid driver's license and reliable transportation to drive to appointments. Why Concord? At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options as well as lucrative quarterly bonus plans, 401K options, tuition assistance plus training & development and career advancement opportunities. Concord Hospitality earned the recognition of GREAT PLACES TO WORK as well as our recent acknowledgement of Great Places to Work for Millennials and Great Places to Work for Women! We are proud to be an EEO employer M/F/D/V. We maintain a drug-free work environment

The dual brand Springhill and TownePlace Suites Columbus Easton is currently hiring for a Sales Manager. As the Sales Manager, you will: • Always provide the highest levels of customer service to internal partners and external clients. • Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. • Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. • Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel. • Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events. • Be willing and able to attend customer functions as needed. • Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. • Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. • Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor. • Learn and use digital sales systems and conceptual sales processes (i.e. SFA, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties. • Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. • Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. • Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. • Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures. Salary: $58,000 Annually plus Bonus potential Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

The dual brand Springhill and TownePlace Suites Columbus Easton is currently hiring for a Sales Manager. As the Sales Manager, you will: * Always provide the highest levels of customer service to internal partners and external clients. * Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. * Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. * Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel. * Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events. * Be willing and able to attend customer functions as needed. * Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. * Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. * Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor. * Learn and use digital sales systems and conceptual sales processes (i.e. SFA, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties. * Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. * Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. * Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. * Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures. Salary: $58,000 Annually plus Bonus potential Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."

SUMMARY: To sell the meeting and sleeping room facilities and services of the hotel in accordance with strategic objectives and selective selling guidelines in place to meet and exceed market driven group rooms and catering revenue components. ESSENTIAL DUTIES AND RESPONSIBILITIES: Present a clean, pleasant professional image to project a positive polished appearance to potential guests and clients. Aggressively pursue all appropriate opportunities for outside customer solicitation and relationship building including: Outside Sales Calls, Civic Association Events, Trade Events, Industry Vendor Relationships, etc. In and out of town solicitation is also to be made when requested. Receive and respond to all customer inquiries within 4 business hours. Negotiate and capture all profitable group rooms and catering business in accordance with selective selling guidelines. Correspond with potential customers providing any requested information concerning bids, proposals, confirmation of bookings, thank you letters, follow-up letters, etc. In conjunction with other office Associates, maintain accurate and up to date records of all group room and catering sales department functions and transactions. Professionally greet and service all walk-in customers. Conduct efficient and professional site inspections. Entertain qualified potential clients in accordance with Woodland Real Estate Group policies. In a timely, accurate and consistent manner, document and report all sales activities as required by hotel standards. Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited, entertained, etc. frequently. Tele-Prospect for new Group & Catering business utilizing reader board surveys, newspaper notifications, old account files and other prospecting resources. Based upon leads, contact all events after departure, for rebooking and referrals. Continuously educate all Event Planners on hotel procedures, such as: Rooming Lists, Meal Guarantees, Set-up Styles, Payment Terms, All Available Hotel Services, etc. Assist the VP of Revenue, Sales & Marketing in the research, development, and completion of an annual business or marketing plan directly related to group rooms and catering. At every opportunity, strive to facilitate effective communication lines with all departments in the hotel, in order to ensure all events are successful. Perform other services and duties as requested by the General Manager and/or upper management team. Sales Managers may be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.

As the Sales Manager, you will: * Always provide the highest levels of customer service to internal partners and external clients. * Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. * Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. * Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel. * Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events. * Be willing and able to attend customer functions as needed. * Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. * Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. * Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, outside sales calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor. * Learn and use digital sales system CI/TY and conceptual sales call process, and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties. * Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. * Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. * Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. * Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures. Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All." Range: $52,655.64 to $65,819.55 /year

As the Sales Manager, you will: • Always provide the highest levels of customer service to internal partners and external clients. • Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication. • Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail. • Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel. • Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events. • Be willing and able to attend customer functions as needed. • Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues. • Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success. • Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, outside sales calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor. • Learn and use digital sales system CI/TY and conceptual sales call process, and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties. • Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. • Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals. • Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth. • Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures. Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All." Range: $52,655.64 to $65,819.55 /year

Concord Hospitality is hiring a Director of Sales & Marketing to lead sales strategy and drive revenue growth. We're looking for a motivated, service-driven leader with strong relationship-building skills and a creative, team-oriented approach. This role oversees all sales and marketing efforts while supporting our mission to be a "Great Place to Work for All." As a Concord Leader you will be responsible to: * Inspire greatness in your team. * Encourage and support team members to reach their full potential. * Create a work environment that is a Great Place to Work for all. * Lead with integrity, transparency, respect, and professionalism. * Care for your team and their families. Key Responsibilities: * Deliver the highest quality of service to our customers at all times. * Develop and execute strategies to drive business in both new and existing markets. * Establish and maintain strong relationships with clients and business partners. * Guide sales and marketing efforts, including advertising, public relations, and administrative reporting. * Lead sales initiatives in alignment with the property's Marketing Plan. * Understand and monitor industry trends and the competitive landscape. * Analyze financial and market data to support strategic decision-making. * Organize, prioritize, and document work to meet key business deadlines. * Collaborate with internal teams to ensure a unified and consistent customer experience. Qualifications: * Minimum of 3 years' experience as a Director of Sales or in a senior sales leadership role. * Proven success leading, motivating, and managing high-performing sales teams. * Strong written and verbal communication skills. * Excellent organizational and problem-solving abilities. * Prior brand experience and market knowledge preferred. Why Join Concord? At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including: * Medical, dental, vision, life, and disability insurance * 401(k) with company match * Tuition assistance * Discounted hotel stays * Extensive training and career development opportunities We're proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive. "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion. Salary Range: $59,658 $74,573

Concord Hospitality is hiring a Director of Sales & Marketing to lead sales strategy and drive revenue growth. We're looking for a motivated, service-driven leader with strong relationship-building skills and a creative, team-oriented approach. This role oversees all sales and marketing efforts while supporting our mission to be a “Great Place to Work for All.” As a Concord Leader you will be responsible to: Inspire greatness in your team. Encourage and support team members to reach their full potential. Create a work environment that is a Great Place to Work for all. Lead with integrity, transparency, respect, and professionalism. Care for your team and their families. Key Responsibilities: Deliver the highest quality of service to our customers at all times. Develop and execute strategies to drive business in both new and existing markets. Establish and maintain strong relationships with clients and business partners. Guide sales and marketing efforts, including advertising, public relations, and administrative reporting. Lead sales initiatives in alignment with the property's Marketing Plan. Understand and monitor industry trends and the competitive landscape. Analyze financial and market data to support strategic decision-making. Organize, prioritize, and document work to meet key business deadlines. Collaborate with internal teams to ensure a unified and consistent customer experience. Qualifications: Minimum of 3 years' experience as a Director of Sales or in a senior sales leadership role. Proven success leading, motivating, and managing high-performing sales teams. Strong written and verbal communication skills. Excellent organizational and problem-solving abilities. Prior brand experience and market knowledge preferred. Why Join Concord? At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including: Medical, dental, vision, life, and disability insurance 401(k) with company match Tuition assistance Discounted hotel stays Extensive training and career development opportunities We're proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive. “We Are Concord!” We are an equal opportunity employer committed to diversity and inclusion. Salary Range: $59,658 $74,573