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Kimpton Hotels & Restaurants jobs in San Francisco, CA

- 452 jobs
  • Director of Housekeeping

    Kimpton Hotels & Restaurants 4.4company rating

    Kimpton Hotels & Restaurants job in San Francisco, CA

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture! Some of your responsibilities include: Select, staff, recruit, hire, and train qualified housekeeping candidates. In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary. Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel. Review MOD report for room moves, guest issues and special requests Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning. Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. Assist with guest requests as required. Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines. Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies. Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment. Prepare annual housekeeping budget. Manages all employees in the Housekeeping Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Act as Manager on Duty when needed. What You Bring Bachelor's degree in hospitality or similar industry preferred. 3+ years management experience in boutique hotel industry. Basic knowledge of MS Office. Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $67k-101k yearly est. 17h ago
  • House Attendant

    Kimpton Hotels 4.4company rating

    Kimpton Hotels job in San Francisco, CA

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: * Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean. * Clean and set-up meeting room functions according to the function sheets. * Deep cleaning of areas including the shampooing of rooms and public spaces as assigned. * Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events. * Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk. * Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift. * Check and replenish your supplies and cleaning tools. * Quickly respond to guest requests in a friendly manner. * Return lost items with proper documentation to the Housekeeping Department. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do. What You Bring * High School Diploma is preferred. * 1 year of experience in customer service or similar position. * Previous housekeeping experience is a plus. * Passion for customer service and good verbal communication skills, basic writing skills. * Flexible schedule, able to work evenings, weekends, holidays, and overnights as needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $33k-39k yearly est. 15d ago
  • Events Coordinator

    Auberge Resorts 4.2company rating

    Napa, CA job

    Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection" of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description The Events Coordinator at Stanly Ranch will support the Private Events team in executing weddings, corporate, social, and internal events. The ideal candidate will be detail-oriented, highly organized, and possess strong verbal and written communication skills. Previous experience in event coordination, hospitality, or similar administrative roles is required. Key Responsibilities * Maintain communication with key operational departments (e.g., Sales, Catering, Food & Beverage, Housekeeping) to ensure smooth event execution. * Prepare and distribute BEOs and Group Resumes for weekly meetings, daily updates, and internal reviews. * Coordinate event-related paperwork, including internal materials, event menus, signage, and floor plans. * Coordinate arrival amenities for event VIPs and assist with pre-planning site inspections and meetings. * Serve as an interim point of contact for Sales Group Turnovers until assigned to Event Managers. * Manage daily event agendas and internal communication, ensuring all teams are informed. * Support internal meetings, including BEO and Group Resume meetings, and track Coordinator needs (e.g., Alice Tickets, client collateral). * Provide updates for the weekly Catering pace report and assist with internal event planning. * Review and audit contracts from Sales for key program highlights, concessions, timing, and space conflicts. * Maintain Delphi Administrator responsibilities, including event bookings, menu updates, and space availability management. * Coordinate internal event requests with Talent & Culture, Front Office, AV partners, and other operational departments. * Assist in the development of group and social event resumes, amenities, and related tasks. * Maintain office organization, inventory supplies, and assist with Birchstreet ordering. * Assist the Director of Events and Event Managers with Banquet Event Orders (BEOs) for weddings, social, corporate, and internal events, ensuring all documentation is accurate and timely. * Track and resolve issues or conflicts related to event scheduling and logistics. * Acts as liaison to Experiences team Additional Functions: * Maintain confidentiality of resort information and client details. * Follow up on incomplete tasks with Event Managers and assist with special projects as needed. * Contribute to sustainability and environmental initiatives as part of the hotel's broader goals. * Assist with client thank you notes, evaluations, and tracking client shipments. * Ensure the organization and cleanliness of event spaces, including checking room availability and cleanliness prior to site inspections. The starting range for this position is $27.00/hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Qualifications * Detail-oriented, with excellent organizational skills and the ability to multi-task effectively. * Strong communication skills and the ability to work collaboratively with diverse teams. * Experience in hospitality, catering, event coordination, or as an administrative assistant. * Proficient in Google Suite, Word, Excel, and event software (e.g., Delphi, Opera, Tripleseat, Way). * Able to work a flexible schedule, including early mornings, late evenings, and weekends as needed. * Positive, results-oriented, and able to thrive under pressure. * Capable of making sound decisions to support operational needs and ensuring client satisfaction. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $27 hourly 9d ago
  • Handy Person, Property Operations - Hilton San Francisco Union Square

    Hilton 4.5company rating

    San Francisco, CA job

    EOE/AA/Disabled/Veterans Hilton San Francisco Union Square is currently seeking a Handy Person, Property Operations. This is the perfect opportunity to join one of the best Engineering teams in the business! We have 1024 rooms and 32 floors in downtown San Francisco, and we offer some of the best views through bay with floor to ceiling windows. This role will be responsible for maintaining the hotels exterior areas making sure all areas are clean, clear, and free of debris. This position is also responsible for picking up and emptying all trash receptacles and keeping trash chutes and designated areas clean and clear while following all necessary safety guidelines and procedures outlined by the hotel. Shift Pattern\: AM/PM (to include weekends and holidays) Pay: Probationary Rate\: $25.58 per hour, Full Rate\: $34.10 per hour The ideal candidate: Must be able to drive a forklift, sweeper, and scrubber. Must be able to grasp, lift and carry items at least 70 pounds. Must be able to push and/or pull at least 500 pounds. Ability to climb and perform tasks on a ladder. Ability to maneuver and work in tight spaces. Able to perform tasks while bending, kneeling, stretching, and standing. What will I be doing? A Handyperson is responsible for maintaining the hotels exterior areas making sure all areas are clean, clear, and free of debris. This position is also responsible for picking up and emptying all trash receptacles and keeping trash chutes and designated areas clean and clear while following all necessary safety guidelines and procedures outlined by the hotel. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company. Pick up supplies for the department Receiving incoming supplies Help clean up in an emergency What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
    $25.6-34.1 hourly Auto-Apply 53d ago
  • Laundry Attendant

    Auberge Resorts 4.2company rating

    Napa, CA job

    Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection" of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description Embark on a journey of freshness and orderliness as a Laundry, where your meticulous touch ensures that linens are crisp, and public spaces exude cleanliness. Be the guardian of immaculate surroundings, contributing to the welcoming ambiance that defines a memorable guest experience. * Process and launder linens, towels, and other textiles, ensuring cleanliness and adherence to quality standards. * Maintain cleanliness and organization in public areas such as lobbies, corridors, and restrooms. * Monitor and replenish cleaning supplies in public areas to ensure a continuous state of cleanliness. * Collaborate with housekeeping and maintenance staff to address any laundry or public area-related issues promptly. * Follow safety and sanitation guidelines to ensure a hygienic and hazard-free working environment The expected salary range for this position is $21.00 an hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and certifications. Qualifications Required Qualifications * Prior experience in a similar role * Ability to work a flexible schedule, including weekends and holidays, according to department needs * Ability to communicate in English Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $21 hourly 7d ago
  • Evening Busperson (Part Time)

    Hilton Worldwide 4.5company rating

    Burlingame, CA job

    What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. * Ensure tableware is in good and working condition and report any defects for repair * Stock, maintain and clean designated food station(s) * Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. * Retrieve and transport dirty tableware to dishwashing area * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner * Transports all dirty tableware to dishwashing area for proper cleaning. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Compensation The pay range for this position is $18 - 20/hour and is based on applicable and specialized experience and location.
    $18-20 hourly 2d ago
  • St. Regis Butler

    Marriott International 4.6company rating

    San Francisco, CA job

    As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Supervisory Experience: No supervisory experience. License or Certification: None REQUIRED QUALIFICATIONS Related Work Experience: 6-months related work experience required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $28k-48k yearly est. 50d ago
  • Senior Sales Manager - Hilton San Jose

    Hilton 4.5company rating

    San Jose, CA job

    The beautiful Hilton San Jose is seeking a Senior Sales Manager to join the team and lead the Corporate Group Market! This is an incredible opportunity to work alongside an outstanding Director of Sales and a highly collaborative, supportive team. As a Senior Sales Manager, you will be responsible for securing groups and conventions by building strong relationships and delivering strategic sales results. We're looking for dynamic, well-rounded, business-minded sales professionals who are ready to make an impact at Hilton. The annual base salary for this position will be $85,000-$95,000 (+ bonus/incentive program) based on experience. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, and implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate, and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders' expectations. Adapt to a changing mark. What are we looking for? 2+ years within hotel sales Corporate Group sales experience preferred Working knowledge of Delphi is highly preferred. Convention Hotel background is preferred Sales Incentive Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Complimentary Team Member Lunch Discounted dry cleaning on work attire #LI-JW1
    $85k-95k yearly 7d ago
  • Massage Therapist

    Auberge Resorts 4.2company rating

    Napa, CA job

    Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection" of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description As a Massage Therapist you will be responsible for providing Massage and Spa services to guests with unparalleled personalized service, professionalism and come with exceptional knowledge in the field of the healing arts. * Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa visit. * Prepare treatment rooms to client specifications while also adhering to the property service standards * Perform prep work and properly clean and restock the room as required and needed. * Ensure guest comfort and safety throughout the treatment. * Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met. * Maintain the work area with necessary supplies. Ensure the room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms. * Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures. * Communicate to management any and all occurrences involving staff or guests in the spa including guest complaints or misconduct. * Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available. * Regularly attend, participate in and support training and staff meetings for the spa. The starting range for this position is $20.00 hour + service charge + tips. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Qualifications * Minimum of 2 years experience as a licensed massage therapist * Massage Therapist State License required * Experience in a luxury spa and/or hotel spa environment preferred * Personal, excellent communication skills, professionalism and love for healing * Ability to work a flexible schedule, including weekends and holidays * Commitment to a minimum of three days a week inclusive of weekends. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $20 hourly 7d ago
  • Front Office Supervisor - DoubleTree by Hilton San Francisco Airport

    Hilton Worldwide 4.5company rating

    Burlingame, CA job

    A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service, positive work environment and financial profitability. What will I be doing? As a Front Office Supervisor, you would be responsible for assigning work, creating a positive work environment, ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, answering phones, shuttle services, and determining room rates and availability * Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner * Support and assist team members in handling guest inquiries and requests and in resolving guest complaints * Schedule, assign daily work, lead pre-shift meetings, inform and train team members * Lead and motivate team to meet their daily goals (PFG, KIPSU, Honors Enrollments, etc..) during their shifts * Monitor, observe and assist in evaluating team member performance * Monitor lobby traffic and adjust staffing accordingly * Be the Person-in-Charge to handle situations as arise during the shift. * Assist with creating reservations, luggage assistance, drive hotel shuttle, etc. as needed. * Assist with other tasks and projects assigned by Management. The hourly rate is $30 and is based on applicable and specialized experience and location. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $30 hourly 6d ago
  • Houseperson

    Auberge Resorts 4.2company rating

    Napa, CA job

    Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection" of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description Embark on a vital role in the world of hospitality as a Houseperson, where your dynamic efforts behind the scenes contribute to the seamless elegance of the hotel's public spaces. From maintaining pristine corridors to supporting event setups, your attention to detail ensures a harmonious and welcoming atmosphere for guests. * Clean and maintain public areas, including corridors, lobbies, and restrooms, to uphold high cleanliness standards. * Assist in setting up and breaking down event spaces, ensuring they meet the required specifications and are well-organized. * Transport and deliver linens, amenities, and cleaning supplies to housekeeping staff as needed. * Collaborate with housekeeping and other departments to address special requests and ensure a coordinated approach to cleaning activities. * Monitor and report any maintenance issues or damages in public areas to ensure prompt resolution. The starting range for this position is $21.00 hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Qualifications * One-year Housekeeping/Houseperson experience * Able to work a flexible schedule, including weekends and holidays, according to department needs. * Able to read and write in English Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $21 hourly 7d ago
  • Director of Meetings and Special Event Planning

    Marriott International 4.6company rating

    San Francisco, CA job

    Leads Meetings & Special Events division. Position assists in the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Ensure the team meets the brand's target customer needs, employee satisfaction, and focuses on growing event revenues and maximizing the financial performance of the department. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Meetings and Special Events Operations and Budgets * Researches and analyzes new products, pricing and services of competition. * Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts. * Ensures the property is apprised of all groups that will impact property operations. * Ensures meeting space and corresponding heart of the house areas are cleaned and maintained. * Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines. * Leads the execution of brand service initiatives in event management areas. * Develops an event management strategy that is aligned with the company's business strategy and leads its execution. * Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards. Leading Meetings and Special Events Teams * Holds event management team accountable for desired service behaviors related to product and service delivery. * Communicates a clear and consistent message regarding departmental goals to produce desired results. * Executes departmental goals in game plans. * Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Managing Profitability * Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service. * Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. * Creates and achieves the annual banquet budget. * Focuses on building the property's top line revenue by supporting the execution of the annual Meetings & Special Events Marketing Plan, and providing leadership to the team on post-contractual upselling efforts. Ensuring Exceptional Customer Service * Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. * Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. Conducting Human Resources Activities * Works with Human Resources to ensure compliance with all local, state and federal (OSHA, Health Department) regulations. * Reviews property specific event operations annually and makes appropriate adjustments. * Reviews staffing levels to ensure that guest service and operational needs are met. * Communicates and ensures departmental and property emergency procedures are executed when necessary. * Ensures that regular, ongoing communication is happening in all areas of event operations. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $54k-84k yearly est. 44d ago
  • Banquet Bartender (On-Call)

    Auberge Resorts 4.2company rating

    Napa, CA job

    Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection" of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description Embark on a rewarding journey with our team as a Bartender, a key player in our vibrant establishment, you will not just serve drinks; you will be the curator of heartfelt moments, an alchemist of flavors, and the heartbeat of our social haven. * Assisting guests in beverage and drink preparation, servicing of the bar area and the restaurant in an efficient and timely manner * Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service * Be knowledgeable about the drink offerings mentioned in the menu as well as all standard drinks to assist guest in choosing their beverage based on likes/dislikes * Comply with Bishop's Lodge / Forbes standards in use within the Bar and Restaurant outlets. * Contribute to improving the F&B sales revenues by being knowledgeable about drinks, cocktails, spirits and other menu items, specials and prices * Accurately and quickly, take and place orders and input them into the Micros system ensuring correct timing and billing * Prepare the guest check accurately and collect payment or signature, as required * Operate, maintain and properly clean all bar equipment and fittings * Ensure that the bar is well-stocked at all times * Use safe food handling procedures and maintain a safe working environment by using proper food-handling skills and food safety guidelines The starting range for this position is $30.00 an hour. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Qualifications * One year experience in the foodservice/hospitality industry as a Bartender preferred. * Good knowledge of spirits, beer, and wine. Experience at a luxury hospitality property preferred. * Must be of minimum age to serve alcohol. * Superior professional appearance and manner, good character to work in a fast-paced team. * Ability to work a flexible schedule, including weekends and holidays, according to department needs. * Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. * Must be available to work weekends; Friday, Saturday, & Sunday. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $30 hourly 7d ago
  • Bellperson - Juniper Hotel Cupertino, Curio Collection by Hilton

    Hilton 4.5company rating

    Cupertino, CA job

    TheJuniper Hotel Cupertino \(********************************************************************************************************************************************************************** looking for its next Bellperson to join the team\! Our property has 224 guest rooms, about 11 miles west of downtown San Jose, and brings a modern boutique atmosphere to Silicon Valley\. The hotel is less than 20 minutes from Levi's Stadium and San Jose Airport\. Our Team Members love being a part of our award\-winning culture\. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program\. In addition, we offer free meals during shifts and free parking onsite\! **The ideal candidate will possess:** + A minimum of \(6\) months of customer service experience\. + The ability to effectively communicate in English\. + The ability to work a flexible schedule that includes nights, weekends, and holidays\. + Capability of driving a shuttle van and possess a clean driving record\. + Previous hotel experience is a PLUS\!\! **Shift Pattern:** Full\-Time **Shift:** 3:00pm \- 11:00pm **Hourly Rate** : $19\.99 per hour **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including: + Access to your pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental Health Resources + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel discount program + Supportive parental leave + Matching 401\(k\) + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education \(**************************************************************************************************************************************** Access to a wide variety of educational credentials\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\) + Career growth and development + Team Member Resource Groups + Recognition and rewards programs **What will I be doing?** As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greet and escort arriving and departing guests to and from their accommodations\. + Retrieve and transport guest luggage\. + Inspect guest rooms and acquaint guests with these rooms and their features\. + Respond to guest inquiries and requests in a timely, friendly and efficient manner\. + Organize and store luggage, as needed, according to guidelines\. + Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments\. + Ensure messages and faxes are regularly delivered throughout the day\. + Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed\. + Drives property\-designated vehicles to and from guest destinations such as guest room or local airport, as needed\. + Assist in the maintenance, appearance, and functionality of equipment\. + Provide valet parking services\. **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline\. In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Bellperson \- Juniper Hotel Cupertino, Curio Collection by Hilton_ **Location:** _null_ **Requisition ID:** _HOT0C5N2_ **EOE/AA/Disabled/Veterans**
    $19 hourly 5d ago
  • Guest Services Agent

    Pineapple Hospitality 4.2company rating

    San Francisco, CA job

    , text SP4090 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we re looking for: GUEST SERVICES AGENT We re about the friendliest company you ll ever come across and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. What to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. Assist arriving and departing guests with their luggage to and from guest rooms. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions. Your experience and qualifications: High School Diploma or equivalent. Three to six months related experience preferred. Working knowledge of Microsoft Windows and Office. Ability to effectively interact with all hotel guests and team members in a polite and positive manner. Ability to quickly assess situations and create effective resolutions to problems. Possess a passion to provide excellent customer service. Must be able to work weekends and minimum 2 night shifts. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $27.06 per hour Status: Full Time
    $27.1 hourly 55d ago
  • Overnight-Maintenance Engineer II ** Friday-Saturday

    Sage Hospitality 3.9company rating

    Sonoma, CA job

    Why us? Nestled in the heart of Sonoma and mere steps from the unique charm and history of its Plaza, The Lodge brings this enchanting town to life in an authentic and nuanced way. Hand-crafted touches pay homage to centuries of local craftspeople. Programming emphasizes the process, resulting in a deeper appreciation for the finished product - be it wine, art, or olive oil. Welcoming associates display pride and love for the region…a sentiment that is all but infectious. And tightly woven community connections ensure our Sonoma resort guests feel like locals, and locals feel like friends. Job Overview Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Perform all essential functions of Maintenance Technician 1 plus special skills in a particular trade: plumbing, electrical, carpentry, HVAC in an efficient, safe, accident-free manner. Responsibilities Perform maintenance and repairs in specialized areas such as plumbing, electrical, carpentry, HVAC. Perform all essential functions of a Maintenance Technician 1. Respond to and handle guest requests in a courteous, efficient, safe manner. Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. Make rounds of the hotel property to ensure everything is in working order. Clean and maintain all equipment and work areas. Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. Handle elevator breakdowns. Maintain proper records of the Rooms Preventive Maintenance Program and the Request Program. Complete work order request forms on a daily and timely basis. Report any unsafe conditions to leadership. Qualifications Education/Formal Training High school diploma, plus two years or its equivalent in trade school or training in building maintenance/construction Experience Minimum four years experience in mechanical, electrical, HVAC, plumbing, carpentry or building maintenance. Knowledge/Skills Must have basic working knowledge in the following areas: general plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures, and tiling painting -prep to finish basic carpentry groundskeeping. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read written communiques, LED read-outs, meters, and computer screens. Must be able to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools. Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized. Must be able to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person. Must be able to lift 75lbs. throughout an 8-hour shift. Must be able to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs. May be required to drive. Environment Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. Salary USD $29.29 - USD $29.29 /Hr.
    $29.3 hourly Auto-Apply 30d ago
  • Director of Engineering

    Auberge Resorts 4.2company rating

    Napa, CA job

    Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection" of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description Role Summary Join our team as Director of Engineering and become one of the authors of our story. As part of the Auberge family, we are looking for a dynamic facilities leader, who can manage budgets and capital funds, expenditure projects, preventative maintenance and energy conservation and have an eye for maintaining the highest of luxury standards in product finishes, timely and efficient remediations, standards and regulatory requirements, Key Responsibilities * Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are: * Engineering Operations & Systems * Supervises the performance, operations, and maintenance of all mechanical, electrical, HVAC, plumbing, fire life safety, light, power and additional critical systems of the property. * Reviews financial reports and statements to determine how Engineering is performing against the annual Budget. * Makes on-going recommendations for efficiencies, cost savings, and operational improvements. * Understands the impact of the department's operation on the overall property financial goals; educates staff on details as appropriate. * Establishes and implements safety procedures such as life safety manual, business continuity plan, safety, emergency, and standard operating procedures. Building Maintenance * Develops an engineering operating strategy that is aligned with the property/brand's business strategy. * Maintains complete knowledge of the fire system, well water system, septic system, onsite water treatment system, and irrigation system; maintain knowledge of temporary power systems. * Oversees the strategic direction of general projects related to the enhancement of the property including planning, administration, implementation, and evaluation of the financial results of the project. Preventive Maintenance * Implements and monitors an effective and accountable Preventative Maintenance system tailored to the property that achieves proper environmental conditions. * Ensures ongoing preventive maintenance programs are scheduled for equipment, systems, and public areas. * Personally, conducts inspections, troubleshooting, supervision, and repair work for all areas of the property. * Maintain disaster preparedness by identifying potential problems, developing response plans, and managing crises. * Respond to all emergency situations. Third Party Vendors * Monitor and supervise subcontractors when it is not practical for the job to be performed in-house, or as may be requested. * Assess repair needs and estimated time needed for repair (including evaluating problems to determine whether or not professional assistance or further instruction is needed in order to complete task/repair). * Administer service contracts to support property needs. * If/when outsourcing third party vendors is necessary, monitor the functions of service contractors, building repair, and maintenance contractors. Administration * Complete all administrative tasks, to include, reporting, budgeting, project management, etc. in a timely manner. * Research and prepare capital requests for approval and subsequent implementation. * Ensures building and equipment licenses, permits and certifications are current. * Ensures property policies are administered fairly and consistently. * Ensure completion of work tickets in a timely manner. * Regularly educate team members on preventive maintenance and equipment use. * Maintain written standards of department performance expectations. * Implement cross training to build skill levels and competency within the department. * Counsel team members on work performance and recommend disciplinary actions as needed. * Schedule, complete various labor reports, make assignments for work orders, manage department payroll. The expected salary range for this position is $150,000.00 - $175,000.00 annually. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and certifications. Qualifications Required Qualifications * Certified in Electrical or Mechanical Engineering preferred. Must have proven experience and a solid understanding of plumbing, HVAC, electric, spa and pool utilities (when applicable), and carpentry. * Ten years' operating experience in a hotel/residential engineering department (with experience at an Executive Level position preferred) * Must be familiar with the operations and priorities of all operating departments. * Experience in maintaining state and federal health and safety regulations * Valid Drivers License & acceptable driving record Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $150k-175k yearly 7d ago
  • Spa Coordinator

    Auberge Du Soleil 4.2company rating

    Rutherford, CA job

    Auberge du Soleil is the flagship location of the Auberge Collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest's stay is perfect. Auberge du Soleil is a member of Relais & Châteaux, an international association of 500+ elite independent hotels and restaurants in 60 countries. Founded in France and headquartered in Paris, the association serves as an ambassador for the French "joie de vivre" and the highest culinary standards. As an employee of Auberge du Soleil, you will enjoy not only the stunning beauty of our gorgeous Napa Valley hillside, but also competitive pay, benefits, and a challenging, fun working environment. Job Description The Spa Coordinator schedules appointments, greets guests, escorts them to treatment areas, and provides information on spa services, treatments, and products. They also support communication of spa incentives, guest requests, and programs to all relevant departments. DUTIES AND RESPONSIBILITIES Maintain reception and retail areas in a spotless condition and upkeep the common areas of the spa between appointments. Possess knowledge of all aspects of treatments and the ability to recommend and engage in suggestive selling. Responsible for booking all spa appointments accurately Maintain safety and sanitation standards Process spa reservations and billing, and greet all guests upon arrival and departure from their treatments. Support all retail aspects including guest assistance, product display, suggestive selling, and merchandising. Demonstrate respect, sensitivity and concern for guests needs with a professional and pleasant manner Provide spa guests with a tour of spa facilities to familiarize them with the spa Interact cooperatively with and with consideration towards guests and co-workers Handle guest complaints or issues promptly to ensure guest satisfaction. Communicate all of the above to management and relevant departments. Exercise good judgment, discretion, and diplomacy while performing job duties. Participate in all designated programs, meetings, and training sessions. Notify Engineering of maintenance and repair needs through in-house software communication. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Learn and adhere to Spa Standards based on a 5-star Forbes rating. Develop and maintain positive working relationships with colleagues and management. Ensure proper screening, handling, and follow-up of telephone calls for the Spa Director. Handle distribution of mail, correspondence, faxes, etc. Manage filing and proper retention of correspondence and reference material for the Director. Complete all necessary opening and closing duties Interface with other spa staff to create personalized treatment programming for guests. Act as liaison between Spa, Housekeeping, and Engineering. Establish a tracking system to monitor work statuses and ensure completion of requested tasks. Practice safe work habits and follow all safety procedures. Wage Range: $20.00-$21.00 Qualifications Ability to maintain a pleasant disposition and function efficiently in a high-stress/pressure work environment. Professional, flexible, and positive attitude. Prior customer service experience required. Computer familiarity. Must be detail-oriented and have excellent communication skills. Previous cash handling experience required. Excellent multitasking skills to successfully handle several assignments simultaneously. Must be polished, professional, and have a strong command of both written and verbal English Must have a polished appearance (willing to cover any visible tattoos or facial piercings during shifts) Must be able to stand for long periods of time High school diploma or equivalent. Must be 21+ PREFERRED QUALIFICATIONS Prior customer service experience/hotel experience preferred Industry-related certifications or education Previous experience in a luxury spa, hospitality, or retail environment is highly preferred. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge. Terre du Soleil Ltd is an Equal Opportunity Employer, M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Terre du Soleil Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $20-21 hourly 3d ago
  • Restaurant Barback

    Auberge Resorts 4.2company rating

    Napa, CA job

    Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley's wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection" of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description Become the backbone of the bar scene as a Barback, where your energy fuels the vibrant atmosphere by swiftly ensuring a well-stocked and organized bar. From hustling to restocking supplies to adding that extra sparkle to the mixology magic, your behind-the-scenes efforts make every sip an unforgettable experience. * Stock beverage products, including beer, wine, liquor and non alcoholic beverages * Replenish bar supplies, ice, glassware, garnishes, and bar snacks to ensure an efficient bar operation. * Assist bartenders in preparing and serving drinks * Serve water and Bar snacks. Maintain adequate supplies of both behind the bar. * Maintain cleanliness and organization in the guest service areas, including the bar top, lounge tables and chairs, and floors * Maintain cleanliness and organization of work spaces including the front and back bar, service wells, and beverage storage areas * Bussing and pre bussing of dishes and emptying bus tubs. * Clearing, rinsing, washing, polishing and stocking cocktail glassware. * Change kegs, tap beer, and restock bottled beverages to keep the bar flowing smoothly during busy periods. * Provide support to bartenders in handling customer orders, ensuring prompt service and a positive customer experience. * Communicate with the bartenders about guest needs and work seamlessly as a member of a team The starting range for this position is $18.00. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Qualifications * Must be at least 21 Years old in order to assist with preparing and serving alcoholic beverages * Prior experience as a Barback or Busser preferred. * Ability to work a flexible schedule, including weekends and holidays, according to department needs * Ability to communicate in English * Must be comfortable on your feet for long periods of time, working in a fast paced environment. * Must be able to lift up to 40 lbs repeatedly throughout the shift. * Must have or obtain a CA state issued Responsible Beverage Server [RBS] certification and Food Handler Certification Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort, LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort, LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort, LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves o6f absence, compensation, and training. SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $43k-59k yearly est. 5d ago
  • Director of Housekeeping

    Kimpton Hotels 4.4company rating

    Kimpton Hotels job in San Francisco, CA

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture! Some of your responsibilities include: * Select, staff, recruit, hire, and train qualified housekeeping candidates. * In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary. * Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel. * Review MOD report for room moves, guest issues and special requests * Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning. * Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. * Assist with guest requests as required. * Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. * Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines. * Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. * Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies. * Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment. * Prepare annual housekeeping budget. * Manages all employees in the Housekeeping Department. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. * Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. * Act as Manager on Duty when needed. What You Bring * Bachelor's degree in hospitality or similar industry preferred. * 3+ years management experience in boutique hotel industry. * Basic knowledge of MS Office. * Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $67k-101k yearly est. 20h ago

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