Manager Engineering - Measurement Technical Support (Natural Gas)
Technical manager job at Kinder Morgan
The Manager Engineering - Measurement Technical Support (Natural Gas) provides strategic and operational leadership for the Natural Gas Technical Support team within the Measurement organization. This role leads a team dedicated to ensuring accurate and reliable natural gas measurement across our operations. This role is critical for maintaining compliance, optimizing performance, and supporting field operations with expert measurement guidance.The ideal candidate is both a people leader and a strategic thinker with a strong understand and background in natural gas metering, industry standards, and troubleshooting.Key ResponsibilitiesCollaborate closely with groups within Measurement (Volume Analysts, Balancing, EFM, Gas Quality, etc), Operations, and Field Management to identify discrepancies, drive resolution, and support high levels of accuracy.Lead and support efforts to help ensure our Technicians are adequately trained and equipped Serve as a key liaison between Measurement and Operations to help ensure alignment on procedures, data quality, and loss mitigation efforts.Lead cross-functional discussions on L&U trends, investigation findings, and improvement opportunities.Represent the Measurement organization in meetings with senior leadership, providing clear and concise updates on measurement initiatives, audit results, and L&U performance.Step in as needed to present complex technical issues, project updates, or performance summaries to executive leadership and cross-functional stakeholders.Lead and support the development and implementation of standardized L&U processes and best practices across all regions.Drive a culture of continuous improvement by working with, evaluating, and implementing, as appropriate, new technologies for metering/metering equipment as well as new analysis techniques.Team Leadership & StrategyLead, coach, and develop a highly knowledgeable group of gas measurement engineers and analysts.Define and execute the team's mission, vision, and roadmaps in alignment with Measurement leadership and organizational goals.Promote a culture of collaboration, precision, innovation, empowerment, and accountability.Establish clear objectives, KPIs, and performance metrics for the team and report progress regularly to leadership.Stakeholder & Cross-Functional CollaborationFoster collaboration with Field Operations, Gas Operations, Commercial, EHS, and other business units to drive measurement best practices Solicit feedback from other business units regarding potential support improvements Partner with leadership to identify, prioritize, and resource new initiatives and enhancements. Process Improvement & Project ManagementIdentify opportunities to enhance measurement accuracy and efficiency Maintain and improve best practices for calibration, maintenance, and troubleshooting Lead projects to upgrade measurement technology and automate workflows Data AnalysisMentor employees on investigation techniques from a meter level through an entire balance investigation Communicate findings and potential corrective actions to the organization Lead/support detailed investigations into potential sources of Lost and Unaccounted For (L&U) gas Governance, Communication, & Continuous ImprovementMaintain adherence to Kinder Morgan and industry standards Provide input on potential changes to standards and drive improvement where opportunities exist Develop and present reports for stakeholders Foster open communication across the team and stakeholders, promoting transparency and shared understanding of goals and challenges.
EducationBachelor's degree in Engineering, or a related field.Experience7+ years of experience in Measurement equipment and investigation techniques Proven leadership experience managing a team of measurement technical experts Strong understanding natural gas metering and Lost and Unaccounted For (L&U) investigation techniques Experience managing capital and operational budgets Strong knowledge of AGA/API standards and regulatory compliance Key Skills & CompetenciesStrategic Leadership: Defines vision, sets direction, and delivers measurable results.Analytical & Technical Acumen: Leverages data to drive improvement and decision-making.Communication & Influence: Builds trust and understanding between technical and business partners.Collaboration & Relationship Building: Excels in cross-functional alignment and stakeholder engagement.Process Improvement: Identifies inefficiencies and implements practical, sustainable solutions.Accountability & Execution: Ensures timely, high-quality delivery and follow-through.Innovation Mindset: Encourages the adoption of new tools, technologies, and methods.OtherApproximately 15-20% travel.Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers (for travel).Required to carry a company-provided cell phone and be available to respond during working and non-working hours.Must be able to work with a team, take direction from supervisor(s), adhere to required work schedules, focus attention on details and follow work rules.The successful candidate will be required to clear a drug screen and a complete background check, after an offer has been extended and prior to being employed.This position may perform other duties as assigned.Job title will be determined based on experience and skill set.The above statements describe the general nature and level of work being performed.
Technical Operations Manager
Georgetown, TX jobs
As a subsidiary of Hanwha Energy, a global energy solutions company, Hanwha Convergence USA Corp. provides reliable Smart Factory Solution, Factory Automation, and renewable energy O&M (Operations and Maintenance) services to semi-conductor manufacturing as well as solar PV & battery energy storage system (BESS) power generation clients. Hanwha Convergence is an affiliate of Hanwha Group, which is the 7th largest business conglomerate in Korea. Hanwha Group is a world leader in solar energy and a Fortune Global 500 company.
Position Summary:. We are seeking a strategic and technically proficient Technical Operations Manager to support and enhance the performance of Hanwha Convergence Operations & Maintenance (O&M) Division. This role is responsible for analyzing O&M operations, optimizing productivity and efficiency, and driving continuous improvement through SOP development and performance insights. The ideal candidate will serve as a key liaison between field operations, business development, and R&D teams to ensure operational excellence across all solar O&M initiatives.
Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates.
Essential Duties and Responsibilities:
Team Leadership & Department Oversight
Lead and manage the Technical Operations Group, including direct supervision of group members.
Define team objectives, allocate tasks, and ensure efficient collaboration across functions to support O&M operations.
Oversee professional development, performance evaluations, and resource planning for technical staff.
Operations Performance & Process Improvement
Analyze overall O&M operations, productivity, and efficiency within Hanwha Convergence's O&M Division.
Oversee and manage key performance indicators (KPIs) for power plant performance (Availability Guarantee, Performance Ratio and more), ensuring alignment with internal targets and customer expectations.
Establish standard operating procedures (SOPs), performance objectives, quality control standards, and operational policies.
Coordinate with internal business development and O&M teams to drive improvements through performance analysis.
Field Operations & Commissioning Support
Lead implementing O&M Contract obligations on performance reports.
Work closely with the Remote Operations Center (ROC) for the implementation of daily customer reports and updates.
Coordinate field operations and support the commissioning process for new solar PV, BESS plants and facilities.
Analyze system integrity and operational efficiency, underperformance issues for customer-owned assets.
Lead and support O&M analysis projects and assist corporate clients in implementing system and technology updates.
Technology & Trend Analysis
Conduct technology trend analysis related to utility-scale O&M and green energy control systems.
Facilitate technical feedback between Hanwha Convergence field teams and the R&D team at headquarters to drive continuous improvement in service quality.
Technical Marketing & Customer Interface
Support business development teams with data-driven insights related to customer O&M needs and expectations.
Assist in preparing technical recommendations, performance reports, and business development proposals.
Collaborate with customers' technical teams to ensure alignment between their operational goals and Hanwha Convergence's service capabilities.
Education and/or Experience Requirements:
Bachelor's degree in Engineering, Renewable Energy, or a related technical field preferred.
Experience leading technical teams or overseeing cross-functional project teams is strongly preferred.
5+ years of experience in solar energy, BESS operations, technical analysis, or O&M coordination.
Familiarity with PV, BESS systems, commissioning processes, and performance analysis tools.
Strong communication, organizational, and cross-functional coordination skills.
Proficient in Excel, project management tools, and data reporting platforms is a must.
Working knowledge of industry standards, codes, and safety regulations (e.g., NERC CIP) is a plus.
Ability to interpret SCADA data, performance KPIs, and generate actionable insights from large data sets.
Self-motivated, proactive, and able to manage multiple priorities in a fast-paced operational environment.
Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations.
Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity.
You may view your privacy rights by reviewing Hanwha Convergence Privacy Policy here or contacting our HR Team for a copy.
Manager Technology (Heavy Infrastructure and Rapid Recovery)
Houston, TX jobs
Our ingenuity fuels daily life. Together, we've forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.
For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries
Develop an IT Strategy for business continuity & Rapid recovery. Strategize, Plan, execute and run the program. Ensure DR plans stay relevant, up to date and tested periodically as per policy. Lead, develop and coach the Matrix IT teams supporting Rapid Recovery to achieve the objectives set forth. Develops a detailed operational Rapid recovery Plan and builds an effective framework & an accountable team.
Key Tasks and Responsibilities:
Manages the design, implementation, and communication of business continuance and disaster recovery plans and processes that ensure the security and integrity of company data, databases, information systems, and technology
Conducts risk analysis to identify critical operations and systems that are core to continued business operations in the event of a disruption
Being an IT Disaster Recovery Manager monitors and tests the plans and backup systems
Manages the contracts with required vendors for off-site and other resources required for business continuation and recovery
Develops and deploys training, documentation, and communication of disaster procedures to the organization
Develops service level recovery standards and agreements with vendors
Responsible for scheduling and leading all Disaster Recovery exercises, ensuring integrity of disaster recovery procedures throughout
Work with the Business Continuity Management (BCM) Governance Group, Business Lines and project stakeholders on a continual basis to test core IT systems and services for rapid recovery
The IT Disaster Recovery Manager manages subordinate staff in the day-to-day performance of their jobs
Essential Qualifications and Education:
Bachelor's degree in science or engineering. Master's degree preferable
12+ years of experience across IT disciplines
Min 5 years of leadership experience in a similar role
Track record of leading large scale IT transformation projects and demonstrated business value creation.
Proven People skills, ability to hire, nurture, coach and develop a high performing team.
Demonstrated consistent high performance and over achievement in similar position
Strong budgeting and financial acumen handling large cost centers/profit centers
Experience in working in large global companies with cross-functional and matrix environment
Technical Support Manager
Midland, TX jobs
TETRA Technologies, Inc. is a global organization whose foundation and strength comes from the drive and dedication of our team members. We value equal employment opportunity to stimulate creativity and innovation in our workforce as we use our collective talents to develop unique solutions to address the world's energy challenges.
Founded in 1981, TETRA (NYSE: TTI) is an energy services and solutions company focused on developing environmentally conscious services and solutions that help make people's lives better. With operations on six continents, the Company's portfolio consists of Energy Services, Industrial Chemicals, and Critical Minerals. In addition to providing products and services to the oil and gas industry and calcium chloride for diverse applications, TETRA is expanding into the low-carbon energy market with chemistry expertise, key mineral acreage, and global infrastructure, helping to meet the demand for sustainable energy in the twenty-first century.
Visit the Company's website at **************** for more information or connect with us on LinkedIn.
Essential Duties:
* Lead and oversee the technical support function for field operations, ensuring timely and accurate troubleshooting, diagnostics, and resolution of equipment and system issues across service lines.
* Serve as the primary technical liaison between field teams, engineering, operations, and customers to resolve complex product or service challenges and maintain customer satisfaction.
* Develop and maintain troubleshooting procedures, service manuals, and training documentation to standardize support across regions and product lines.
* Coordinate and prioritize support requests to ensure critical operational issues are escalated and resolved efficiently with minimal downtime.
* Collaborate with engineering and product development teams to communicate field performance data, failure trends, and improvement opportunities.
* Provide leadership and mentorship to technical support specialists, field service engineers, and technicians-establishing performance expectations, conducting coaching, and driving skill development.
* Manage technical support reporting and metrics, including response times, resolution rates, and customer satisfaction KPIs.
* Conduct root cause analyses (RCA) for recurring technical problems and implement corrective actions to prevent reoccurrence.
* Support commissioning, installation, and start-up activities for new systems or equipment, ensuring documentation and lessons learned are captured.
* Develop and deliver technical training programs for internal personnel and customers to strengthen understanding of system operation, maintenance, and troubleshooting.
* Collaborate with HSEQ teams to ensure all technical support activities align with company safety standards and regulatory requirements.
* Assist sales and operations teams with technical presentations, bid support, and customer engagement on complex service solutions.
Requirements:
* EDUCATION: Bachelor of Science in Engineering or related technical discipline required; equivalent industry experience may be considered in lieu of degree
* EXPERIENCE: 5 - 7 years in technical support, field engineering, or similar role
* CERTIFICATIONS: PMP, Six Sigma, or specialized OEM training in instrumentation, automation, or control systems preferred
* TRAVEL: 10%
* OTHER:
* Submit to and satisfactorily complete pre-employment background, medical, alcohol, and drug screening
* Must possess a valid Driver's License
* Strong knowledge of oilfield equipment, automation systems, and process control technologies
* Proficiency in diagnostics, troubleshooting tools, and maintenance documentation systems
Work Environment:
The requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
While performing the duties of any field-based position, an employee may be exposed to various outside weather conditions including but not limited to rain, humidity, snow, and/or heat during daytime hours and/or nighttime hours. The noise level in this work environment is usually moderate to loud for extended periods of time.
Technical Support Manager
Midland, TX jobs
TETRA Technologies, Inc. is a global organization whose foundation and strength comes from the drive and dedication of our team members. We value equal employment opportunity to stimulate creativity and innovation in our workforce as we use our collective talents to develop unique solutions to address the world's energy challenges.
Founded in 1981, TETRA (NYSE: TTI) is an energy services and solutions company focused on developing environmentally conscious services and solutions that help make people's lives better. With operations on six continents, the Company's portfolio consists of Energy Services, Industrial Chemicals, and Critical Minerals. In addition to providing products and services to the oil and gas industry and calcium chloride for diverse applications, TETRA is expanding into the low-carbon energy market with chemistry expertise, key mineral acreage, and global infrastructure, helping to meet the demand for sustainable energy in the twenty-first century.
Visit the Company's website at www.onetetra.com for more information or connect with us on LinkedIn.
Essential Duties:
Lead and oversee the technical support function for field operations, ensuring timely and accurate troubleshooting, diagnostics, and resolution of equipment and system issues across service lines.
Serve as the primary technical liaison between field teams, engineering, operations, and customers to resolve complex product or service challenges and maintain customer satisfaction.
Develop and maintain troubleshooting procedures, service manuals, and training documentation to standardize support across regions and product lines.
Coordinate and prioritize support requests to ensure critical operational issues are escalated and resolved efficiently with minimal downtime.
Collaborate with engineering and product development teams to communicate field performance data, failure trends, and improvement opportunities.
Provide leadership and mentorship to technical support specialists, field service engineers, and technicians-establishing performance expectations, conducting coaching, and driving skill development.
Manage technical support reporting and metrics, including response times, resolution rates, and customer satisfaction KPIs.
Conduct root cause analyses (RCA) for recurring technical problems and implement corrective actions to prevent reoccurrence.
Support commissioning, installation, and start-up activities for new systems or equipment, ensuring documentation and lessons learned are captured.
Develop and deliver technical training programs for internal personnel and customers to strengthen understanding of system operation, maintenance, and troubleshooting.
Collaborate with HSEQ teams to ensure all technical support activities align with company safety standards and regulatory requirements.
Assist sales and operations teams with technical presentations, bid support, and customer engagement on complex service solutions.
Requirements:
EDUCATION: Bachelor of Science in Engineering or related technical discipline required; equivalent industry experience may be considered in lieu of degree
EXPERIENCE: 5 - 7 years in technical support, field engineering, or similar role
CERTIFICATIONS: PMP, Six Sigma, or specialized OEM training in instrumentation, automation, or control systems preferred
TRAVEL: 10%
OTHER:
Submit to and satisfactorily complete pre-employment background, medical, alcohol, and drug screening
Must possess a valid Driver's License
Strong knowledge of oilfield equipment, automation systems, and process control technologies
Proficiency in diagnostics, troubleshooting tools, and maintenance documentation systems
Work Environment:
The requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
While performing the duties of any field-based position, an employee may be exposed to various outside weather conditions including but not limited to rain, humidity, snow, and/or heat during daytime hours and/or nighttime hours. The noise level in this work environment is usually moderate to loud for extended periods of time.
Enterprise Applications Manager
Simi Valley, CA jobs
The Enterprise Applications Manager is a working manager responsible for leading a team while serving as the hands-on Oracle Fusion PLM subject matter expert (SME). Approximately 15% of the role is people management and 85% is tactical, hands-on application work. This individual will work in close partnership with the current Oracle Fusion PLM lead and administrators, stepping in to provide expert-level support in areas where the team is still developing proficiency. A key responsibility is to design and implement skill development plans for team members to ensure the group quickly achieves self-sufficiency and reduces reliance on external consultants.
The role also oversees the broader engineering applications portfolio (e.g., GitLab, JIRA, SolidWorks, CAD/PDM, and license management) while driving continuous improvement, system compliance, and cross-functional support across IT, Engineering, and other business units.
**Job Duties & Responsibilities**
+ Lead and manage the Enterprise Applications Analyst team responsible for Oracle Fusion PLM and the broader engineering applications portfolio (e.g., GitLab, JIRA, SolidWorks, CAD/PDM). Oversee staffing, recruiting, workforce planning, professional development, and foster a collaborative, accountable team culture.
+ Serve as the Oracle Fusion PLM SME, closing knowledge gaps and leading configuration, administration, integration, compliance, and extension work while mentoring PLM admins to build long-term capability.
+ Partner with PLM and Engineering leadership to deliver stable, scalable, and compliant solutions and to reduce consultant dependency. Step in as a technical contributor on critical projects, especially during new business rollouts and phased PLM deployments.
+ Oversee and guide engineering applications management, ensuring license compliance, system health, and timely delivery of upgrades, enhancements, and process improvements.
+ Collaborate cross-functionally with IT, Engineering, and other business units to design enterprise solutions aligned with strategic objectives, balancing business needs and technical constraints.
+ Act as a trusted advisor to business units-building strong relationships, defining technology roadmaps, and managing the demand pipeline and business cases for new initiatives.
+ Promote digital enablement and business value, focusing on process optimization, risk mitigation, continuity, and capability maturity.
+ Lead requirements and solution delivery, gathering business needs, defining feasible designs, managing change requests, and ensuring post-implementation adoption.
+ Monitor and improve performance, establishing KPIs for system uptime, data quality, and team productivity while tracking enhancement opportunities from production issues.
+ Communicate effectively at all levels, producing executive-ready reports, presentations, and dashboards to drive alignment and decision-making.
**Basic Qualifications (Required Skills & Experience)**
+ Bachelor's degree in Computer Science, Information Systems, or related discipline.
+ Minimum 12 years of experience in enterprise applications administration, with deep expertise in Oracle Fusion PLM (Product Development and Product Data Hub).
+ 5+ years of supervisory or team leadership experience in technical or engineering environments.
+ Hands-on experience and proven experience managing projects and leading teams in a fast-paced environment.
+ Familiarity with engineering applications such as GitLab, JIRA, JAMA, SolidWorks, etc. and their licensing.
+ Demonstrated knowledge of service and application delivery, as well as successful service level agreement accomplishments.
+ Excellent leadership and interpersonal skills, with the ability to motivate and guide teams to success.
+ Strong project management skills managing pipelines, demand generation, deadlines, prioritization, cross-functional teams, and process.
+ Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
+ Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
+ Advanced proficiency in Microsoft Excel, PowerPoint, and productivity/reporting tools.
**Other Qualifications & Desired Competencies**
+ Project management certification (PMP, CAPM, or equivalent) preferred.
+ Oracle Fusion PLM and/or Configuration & Data Management certifications a plus.
+ Extensive knowledge of conducting business requirement workshops
+ Big picture mindset to act tactically but think strategically
+ In-depth understanding of day-to-day operations and business needs of business unit(s)
+ Highly skilled in negotiation and problem-solving techniques
+ Ability to positively influence others and to break down organizational silos
+ Excellent written and verbal communication skills, experience working with cross-functional teams, and presenting to leadership
+ Ability to apply principles of logic to a wide range of intellectual and practical problems
+ Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
+ Demonstrated ability to be organized and work both independently and within a team, with strong attention to detail and strong project management skills
+ Displays strong initiative and drive to accomplish goals and meet company objectives
+ Takes ownership and responsibility for current and past work products
+ Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
+ Focuses on teamwork and puts the success of the team above one's own interests
**Physical Demands**
+ Ability to work in an office environment (Constant)
+ Required to sit and stand for long periods; talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent)
**Special Requirements**
+ **_U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required._**
+ Will be required to travel mostly within the Continental U.S.
The salary range for this role is:
$136,807 - $194,040
AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
**ITAR Requirement:**
_T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._
**Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* .
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
**Who We Are**
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
**What We Do**
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
_We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._
**ITAR**
U.S. Citizenship required
**About AV:**
**AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.**
We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.
Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next.
**If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.**
**Careers at AeroVironment (*****************************************
Enterprise Applications Manager
Simi Valley, CA jobs
The Enterprise Applications Manager is a working manager responsible for leading a team while serving as the hands-on Oracle Fusion PLM subject matter expert (SME). Approximately 15% of the role is people management and 85% is tactical, hands-on application work. This individual will work in close partnership with the current Oracle Fusion PLM lead and administrators, stepping in to provide expert-level support in areas where the team is still developing proficiency. A key responsibility is to design and implement skill development plans for team members to ensure the group quickly achieves self-sufficiency and reduces reliance on external consultants.
The role also oversees the broader engineering applications portfolio (e.g., GitLab, JIRA, SolidWorks, CAD/PDM, and license management) while driving continuous improvement, system compliance, and cross-functional support across IT, Engineering, and other business units.
Job Duties & Responsibilities
* Lead and manage the Enterprise Applications Analyst team responsible for Oracle Fusion PLM and the broader engineering applications portfolio (e.g., GitLab, JIRA, SolidWorks, CAD/PDM). Oversee staffing, recruiting, workforce planning, professional development, and foster a collaborative, accountable team culture.
* Serve as the Oracle Fusion PLM SME, closing knowledge gaps and leading configuration, administration, integration, compliance, and extension work while mentoring PLM admins to build long-term capability.
* Partner with PLM and Engineering leadership to deliver stable, scalable, and compliant solutions and to reduce consultant dependency. Step in as a technical contributor on critical projects, especially during new business rollouts and phased PLM deployments.
* Oversee and guide engineering applications management, ensuring license compliance, system health, and timely delivery of upgrades, enhancements, and process improvements.
* Collaborate cross-functionally with IT, Engineering, and other business units to design enterprise solutions aligned with strategic objectives, balancing business needs and technical constraints.
* Act as a trusted advisor to business units-building strong relationships, defining technology roadmaps, and managing the demand pipeline and business cases for new initiatives.
* Promote digital enablement and business value, focusing on process optimization, risk mitigation, continuity, and capability maturity.
* Lead requirements and solution delivery, gathering business needs, defining feasible designs, managing change requests, and ensuring post-implementation adoption.
* Monitor and improve performance, establishing KPIs for system uptime, data quality, and team productivity while tracking enhancement opportunities from production issues.
* Communicate effectively at all levels, producing executive-ready reports, presentations, and dashboards to drive alignment and decision-making.
Basic Qualifications (Required Skills & Experience)
* Bachelor's degree in Computer Science, Information Systems, or related discipline.
* Minimum 12 years of experience in enterprise applications administration, with deep expertise in Oracle Fusion PLM (Product Development and Product Data Hub).
* 5+ years of supervisory or team leadership experience in technical or engineering environments.
* Hands-on experience and proven experience managing projects and leading teams in a fast-paced environment.
* Familiarity with engineering applications such as GitLab, JIRA, JAMA, SolidWorks, etc. and their licensing.
* Demonstrated knowledge of service and application delivery, as well as successful service level agreement accomplishments.
* Excellent leadership and interpersonal skills, with the ability to motivate and guide teams to success.
* Strong project management skills managing pipelines, demand generation, deadlines, prioritization, cross-functional teams, and process.
* Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
* Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
* Advanced proficiency in Microsoft Excel, PowerPoint, and productivity/reporting tools.
Other Qualifications & Desired Competencies
* Project management certification (PMP, CAPM, or equivalent) preferred.
* Oracle Fusion PLM and/or Configuration & Data Management certifications a plus.
* Extensive knowledge of conducting business requirement workshops
* Big picture mindset to act tactically but think strategically
* In-depth understanding of day-to-day operations and business needs of business unit(s)
* Highly skilled in negotiation and problem-solving techniques
* Ability to positively influence others and to break down organizational silos
* Excellent written and verbal communication skills, experience working with cross-functional teams, and presenting to leadership
* Ability to apply principles of logic to a wide range of intellectual and practical problems
* Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
* Demonstrated ability to be organized and work both independently and within a team, with strong attention to detail and strong project management skills
* Displays strong initiative and drive to accomplish goals and meet company objectives
* Takes ownership and responsibility for current and past work products
* Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
* Focuses on teamwork and puts the success of the team above one's own interests
Physical Demands
* Ability to work in an office environment (Constant)
* Required to sit and stand for long periods; talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent)
Special Requirements
* U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
* Will be required to travel mostly within the Continental U.S.
The salary range for this role is:
$136,807 - $194,040
AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
ITAR Requirement:
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: **********************************
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
Who We Are
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
What We Do
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR
U.S. Citizenship required
Auto-ApplyEnterprise Applications Manager
Simi Valley, CA jobs
The Enterprise Applications Manager is a working manager responsible for leading a team while serving as the hands-on Oracle Fusion PLM subject matter expert (SME). Approximately 15% of the role is people management and 85% is tactical, hands-on application work. This individual will work in close partnership with the current Oracle Fusion PLM lead and administrators, stepping in to provide expert-level support in areas where the team is still developing proficiency. A key responsibility is to design and implement skill development plans for team members to ensure the group quickly achieves self-sufficiency and reduces reliance on external consultants.
The role also oversees the broader engineering applications portfolio (e.g., GitLab, JIRA, SolidWorks, CAD/PDM, and license management) while driving continuous improvement, system compliance, and cross-functional support across IT, Engineering, and other business units.
Job Duties & Responsibilities
Lead and manage the Enterprise Applications Analyst team responsible for Oracle Fusion PLM and the broader engineering applications portfolio (e.g., GitLab, JIRA, SolidWorks, CAD/PDM). Oversee staffing, recruiting, workforce planning, professional development, and foster a collaborative, accountable team culture.
Serve as the Oracle Fusion PLM SME, closing knowledge gaps and leading configuration, administration, integration, compliance, and extension work while mentoring PLM admins to build long-term capability.
Partner with PLM and Engineering leadership to deliver stable, scalable, and compliant solutions and to reduce consultant dependency. Step in as a technical contributor on critical projects, especially during new business rollouts and phased PLM deployments.
Oversee and guide engineering applications management, ensuring license compliance, system health, and timely delivery of upgrades, enhancements, and process improvements.
Collaborate cross-functionally with IT, Engineering, and other business units to design enterprise solutions aligned with strategic objectives, balancing business needs and technical constraints.
Act as a trusted advisor to business units-building strong relationships, defining technology roadmaps, and managing the demand pipeline and business cases for new initiatives.
Promote digital enablement and business value, focusing on process optimization, risk mitigation, continuity, and capability maturity.
Lead requirements and solution delivery, gathering business needs, defining feasible designs, managing change requests, and ensuring post-implementation adoption.
Monitor and improve performance, establishing KPIs for system uptime, data quality, and team productivity while tracking enhancement opportunities from production issues.
Communicate effectively at all levels, producing executive-ready reports, presentations, and dashboards to drive alignment and decision-making.
Basic Qualifications (Required Skills & Experience)
Bachelor's degree in Computer Science, Information Systems, or related discipline.
Minimum 12 years of experience in enterprise applications administration, with deep expertise in Oracle Fusion PLM (Product Development and Product Data Hub).
5+ years of supervisory or team leadership experience in technical or engineering environments.
Hands-on experience and proven experience managing projects and leading teams in a fast-paced environment.
Familiarity with engineering applications such as GitLab, JIRA, JAMA, SolidWorks, etc. and their licensing.
Demonstrated knowledge of service and application delivery, as well as successful service level agreement accomplishments.
Excellent leadership and interpersonal skills, with the ability to motivate and guide teams to success.
Strong project management skills managing pipelines, demand generation, deadlines, prioritization, cross-functional teams, and process.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Advanced proficiency in Microsoft Excel, PowerPoint, and productivity/reporting tools.
Other Qualifications & Desired Competencies
Project management certification (PMP, CAPM, or equivalent) preferred.
Oracle Fusion PLM and/or Configuration & Data Management certifications a plus.
Extensive knowledge of conducting business requirement workshops
Big picture mindset to act tactically but think strategically
In-depth understanding of day-to-day operations and business needs of business unit(s)
Highly skilled in negotiation and problem-solving techniques
Ability to positively influence others and to break down organizational silos
Excellent written and verbal communication skills, experience working with cross-functional teams, and presenting to leadership
Ability to apply principles of logic to a wide range of intellectual and practical problems
Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
Demonstrated ability to be organized and work both independently and within a team, with strong attention to detail and strong project management skills
Displays strong initiative and drive to accomplish goals and meet company objectives
Takes ownership and responsibility for current and past work products
Is committed to learning from mistakes and driven to improve and enhance performance of oneself, others, and the company
Focuses on teamwork and puts the success of the team above one's own interests
Physical Demands
Ability to work in an office environment (Constant)
Required to sit and stand for long periods; talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent)
Special Requirements
U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
Will be required to travel mostly within the Continental U.S.
The salary range for this role is:
$136,807 - $194,040
AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
ITAR Requirement:
T
his position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: **********************************
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
Who We Are
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
What We Do
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR
U.S. Citizenship required
Auto-ApplyTechnical Director
Poway, CA jobs
General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems.
We have an exciting opportunity for a Technical Director to join our Agile Mission Systems team in Poway, CA.
With limited management consultation, this position, serving as a recognized authority in one or more engineering fields, conceptualizes and articulates innovative resolutions to highly technical and complex engineering problems. Functioning in an advisory or leadership role, directs the planning and oversight of the successful implementation of those resolution. The Technical Director's skill set will ensure the world-class AMS team continues to guide the company and our customer base into the future by advocating for high levels of resiliency and robustness in our systems so that GA-ASI is a viable company for decades to come. Represents the company nationally through technical presentations and papers as an expert, consultant, and champion of specialized engineering knowledge and is a presence in attracting and retaining engineering business and professional staff. Anticipates and reports on future engineering challenges that will directly impact the present and future engineering objectives of the organization.
DUTIES AND RESPONSIBILITIES
* Conceptualize and articulate innovative solutions to the highest technical and complex engineering/scientific problems to accomplish long-range objectives.
* Develop missions for GA-ASI current and future aircraft that are relevant in today's environment.
* Consult with top corporate and business management on long-range company planning concerning new or projected areas of technological research and advancements.
* Anticipate and report on future technical challenges that will directly impact current and future business objectives for the organization.
* Function in an advisory or leadership role for successful implementation of technical solutions including strategic objectives, timetables, and the allocation of resources to achieve objectives.
* Effectively counsel, mentor and transfer specialized technical engineering/scientific knowledge of the highest level and complexity to junior scientific and technical staff.
* Act as the primary spokesperson on the company's technical capabilities and future direction and is often instrumental in attracting and attaining major new company business.
* Oversee the development of and ensure the security of the unit's proprietary technology and maintain the strict confidentiality of sensitive information.
* Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
* Provides leadership, direction and guidance for research into the solution of engineering problems.
* Advises or directs the planning for the implementation of engineering solutions, including strategic objectives and timetables.
* Prepares status/progress reports and ensure compliance, reporting, and safety standards are maintained.
* Maintains the strict confidentiality of sensitive information.
* Performs other duties as assigned.
* Expected to work in a safe manner in accordance with established operating procedures and practices.
* Interacts with senior internal and external personnel on technical matters requiring coordination between organizations.
* Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
Job Category
Engineering
Travel Percentage Required
0% - 25%
Full-Time/Part-Time
Full-Time Salary
State
California
Clearance Level
Top Secret
Pay Range Low
140,940
City
Poway
Clearance Required?
Desired
Pay Range High
252,293
Recruitment Posting Title
Technical Director
Job Qualifications
* Typically requires a bachelors degree, masters degree or PhD in engineering or a related technical discipline from an accredited institution and progressive engineering experience as follows; eighteen or more years of experience with a bachelors degree, sixteen or more years of experience with a masters degree, or thirteen or more years with a PhD. May substitute equivalent engineering experience in lieu of education.
* Must be a nationally recognized expert in one or more engineering fields as demonstrated by:
* Original work(s) published in national professional engineering journals
* Invited presentations to national engineering symposiums
* Participation as Chair on national engineering review panels
* Engineering patents held.
* Has demonstrated leadership ability by directing/developing the solution(s) to highly technical and complex engineering problems, and has been a key participant in attracting and retaining engineering business as well as professional staff.
* Must possess the ability to guide the resolution of unusually complex technical problems.
* Champion the development of new concepts and principles.
* Serve as an expert spokesperson on those concepts and principles.
* Must also possess excellent communication, presentation, and interpersonal skills, be customer focused, and able to work on a self-initiated basis or in a team environment.
* Able to work extended hours and travel as required.
* A Professional Engineering License is desirable.
* Must be able to obtain and maintain a Top Secret security clearance.
* Holding an active TS/SCI clearance is desired.
* U.S. Citizenship required.
US Citizenship Required?
Yes
Experience Level
Senior (8+ years)
Relocation Assistance Provided?
No
Workstyle
Onsite
Commercial O&M Technician Manager
Bridgewater, NJ jobs
About NovaSource
NovaSource Power Services is the service partner for renewables asset owners ready to fuel smart growth. As an O&M-focused company with 20 years of operating experience, NovaSource has the global reach and strategic capabilities to achieve our clients' renewables goals around the world.
To serve our clients, we invest into our people. On hire, we assess each employee's experience and expertise, then mentor them to grow engaging and satisfying careers.
Our turn-key services optimize each step of our clients' project lifecycles - from commissioning to decommissioning and everything in between. Our approach delivers creates success for our clients, stability for our teams, and enables us to build a world-class culture of excellence. And that's how we empower a renewable world.
Technician Manager -
POSITION DETAILS
Position Title
Job Classification
Field Operations Management
Hiring Range
FLSA Status
Exempt (some time in field)
Provisional Period
3 Months
Position Information
Department
DG - USCI
Working Title
Technician Manager [Region] USCI
Assignment Category
Regular, Full-Time, Salaried
Region
[Region]
Job Type
Manager
Percent of Effort
100%
Job Description Summary
(Note: This summary is the language that will be used in the posting to advertise the position on Employment web site(s))
The Technician Manager USCI (TM) is responsible for supporting and managing technician's training, evaluation and growth within the assigned region to bolster regional processes. The TM will support and assist the Regional Operations Manager (RM) to perpetuate the refinement of regional operations and technician performance. The role is to foster growth of Level 1 and Level 2 technicians in order to develop into Level 3 technicians by training and constructive feedback. Daily assessments of the technicians are accomplished by reviewing field reports and highlighting strengths and areas needing improvement. Facilitate the process of onboarding new technicians and providing technicians with proper resources to complete jobs assigned. Coordinate with Environment, Health & Safety (EHS) on any safety trainings, PPE Requirements and incident reporting with technicians. Support Technician Manager and administer technical support with technicians on site as needed. Other duties as assigned.
Comparable Positions
Technician Manager Residential
JOB DUTIES
Key Accountability
Provide Technical Support
Duty Statements
Maintain close communications with lower experienced technicians to provide guidance and mentorship on resolutions when advice and direction is needed in the field. Motivate learning lessons and lessen repetition of the provided guidance. Prepare technicians for success in order to lessen the needs for technical support.
Percentage of Time
50%
Key Accountability
Grading Field Reports
Duty Statements
Review that each field report is completed and submitted within 24hrs from scheduled end date/time of dispatch. Evaluate each field report for efficiencies in work performed, report details, technician pairings, technical aptitude, and scope of work completion.
Percentage of Time
20%
Key Accountability
Evaluate Technician Progress
Duty Statements
Strategize the progression of technicians to guarantee their growth in progression of technician level. Provide as needed daily/weekly/monthly/quarterly/annual feedback to the technician and Regional Manager. Generate constructive feedback to the technicians to facilitate the path of progression. Assess technicians properly to authorize timely promotions and solidify the technical expertise in the region.
Percentage of Time
15%
Key Accountability
Coordinate Training Requirements
Duty Statements
Coordinate technical course specific trainings for technicians through training services. Identify safety re-training needs and consult with EHS to see the training is completed.
Percentage of Time
10%
Key Accountability
Facilitate Onboarding
Duty Statements
Prepare new hires with their tools, PPE, trainings, and vehicle. All central services are to be coordinated for assistance in onboarding. Recruit new technicians with the guidance of the Regional Manager.
Percentage of Time
5%
PERFORMANCE STANDARDS
Key Accountability
Grading Field Reports
Duty Statements
Review each field report for completion
Evaluate efficiencies in work performance
Assess technician pairings
Observe level of technical aptitude
Validate scope of work completion
Performance Standards
Review of field reports require full understanding of the scope of work and the required deliverables
Must be experienced to find inefficiencies in work performance and be able to relay improvement strategies
Ability to have high level of technical aptitude to teach technicians' when more skills are needed
Knowledge of field reporting app(s) and work order management system is imperative
Key Accountability
Provide Technical Support
Duty Statements
Maintain close communications with all technicians
Provide guidance and resolutions
Provide technical advice and direction
Motivate learning lessons
Prepare technicians for success
Performance Standards
Must be available to answer phone calls/texts/emails from technicians as much as possible
Ability to work well with technicians is essential
Knowledge of company services offered is required to be at a high level of expertise
Key Accountability
Evaluate Technician Progress
Duty Statements
Strategize the progression of technicians
Provide constant feedback to the technician
Facilitate the path of progression
Assess technicians
Performance Standards
Must understand how to track progression with HR
Ability to speak well and improve the technician's performance
Must be proactive to provide timely feedback
Be able to compose clear written messages to describe evaluations
Key Accountability
Coordinate Training Requirements
Duty Statements
Coordinate technical course specific trainings
Identify safety re-training needs
Consult with EHS to see the training is completed.
Performance Standards
Must have an advanced understandings of the training offerings
It is imperative that safety trainings are completed by Technician Manager to understand the expectations
Must be an advocate for EHS
Key Accountability
Facilitate Onboarding
Duty Statements
Prepare new hires with their tools, PPE, trainings, and vehicle
Coordinate assistance in onboarding
Recruit new technicians
Performance Standards
Strong understanding of what technicians require when hired
Experience with reviewing resumes and evaluating experiences
Knowledge of the interview and recruitment process
KEY PERFORMANCE INDICATORS
General Margin (GM) per Technician
20%
28%
35%
Time from Scheduled End Date to Technician Work Completed Date
3 Days
2 Days
1 Day
Average Time from Complete WO to Billing Review/RM Reviewed
5 Days
3 Days
2 Days
Percentage of number of WO' s Reschedule to Completed
70%
80%
90%
Revenue Amount per tech per week
$2K
$3K
$4K
JOB FACTORS
Minimum Education Level Required
High School Diploma
Minimum Experience Level Required
Seven Years of relevant field technical experience
Amount of Supervision Received
The incumbent reports to the Regional Operations Manager. After initial orientation, the incumbent will be given general direction from the Regional Operations Manager but is expected to perform duties and responsibilities independently.
Analytical Skill Required
This job requires great communication skills as being personable and providing constructive feedback are an essential element to this position. Must be organized with tracking technicians' progress and needs.
Impact of Actions Carried by this Position
Poorly executed recommendations or favoritism results in an unbalanced work force and negatively effects the morale of the technicians.
BOTH the diversity and complexity of the supervision exercised
This position is responsible for supervising and training Level 1 and Level 2 technicians
The scope of the human resources impact of this position
Occasionally responsible for interviewing prospective candidates, providing input for promotions, and working with the Regional Operations Manager during the hiring process.
BOTH the level and nature of the INTERNAL contacts
The incumbent has regular contact with senior level operations staff and other colleagues such as supply chain, planning and scheduling, EHS, and administrators.
BOTH the level and nature of the EXTERNAL contacts
External contacts include vendors and customers.
By:
Date:
Full Name:
Technician Manager [Region] USCI
US: Diversity Statement - Equal Employment Opportunity
It is NovaSource's policy to provide equal employment opportunity to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.
Auto-ApplyCommercial O&M Technician Manager
Bridgewater, NJ jobs
About NovaSource
NovaSource Power Services is the service partner for renewables asset owners ready to fuel smart growth. As an O&M-focused company with 20 years of operating experience, NovaSource has the global reach and strategic capabilities to achieve our clients' renewables goals around the world.
To serve our clients, we invest into our people. On hire, we assess each employee's experience and expertise, then mentor them to grow engaging and satisfying careers.
Our turn-key services optimize each step of our clients' project lifecycles - from commissioning to decommissioning and everything in between. Our approach delivers creates success for our clients, stability for our teams, and enables us to build a world-class culture of excellence. And that's how we empower a renewable world.
Technician Manager -
POSITION DETAILS
Position Title
Job Classification
Field Operations Management
Hiring Range
FLSA Status
Exempt (some time in field)
Provisional Period
3 Months
Position Information
Department
DG - USCI
Working Title
Technician Manager [Region] USCI
Assignment Category
Regular, Full-Time, Salaried
Region
[Region]
Job Type
Manager
Percent of Effort
100%
Job Description Summary
(Note: This summary is the language that will be used in the posting to advertise the position on Employment web site(s))
The Technician Manager USCI (TM) is responsible for supporting and managing technician's training, evaluation and growth within the assigned region to bolster regional processes. The TM will support and assist the Regional Operations Manager (RM) to perpetuate the refinement of regional operations and technician performance. The role is to foster growth of Level 1 and Level 2 technicians in order to develop into Level 3 technicians by training and constructive feedback. Daily assessments of the technicians are accomplished by reviewing field reports and highlighting strengths and areas needing improvement. Facilitate the process of onboarding new technicians and providing technicians with proper resources to complete jobs assigned. Coordinate with Environment, Health & Safety (EHS) on any safety trainings, PPE Requirements and incident reporting with technicians. Support Technician Manager and administer technical support with technicians on site as needed. Other duties as assigned.
Comparable Positions
Technician Manager Residential
JOB DUTIES
Key Accountability
Provide Technical Support
Duty Statements
Maintain close communications with lower experienced technicians to provide guidance and mentorship on resolutions when advice and direction is needed in the field. Motivate learning lessons and lessen repetition of the provided guidance. Prepare technicians for success in order to lessen the needs for technical support.
Percentage of Time
50%
Key Accountability
Grading Field Reports
Duty Statements
Review that each field report is completed and submitted within 24hrs from scheduled end date/time of dispatch. Evaluate each field report for efficiencies in work performed, report details, technician pairings, technical aptitude, and scope of work completion.
Percentage of Time
20%
Key Accountability
Evaluate Technician Progress
Duty Statements
Strategize the progression of technicians to guarantee their growth in progression of technician level. Provide as needed daily/weekly/monthly/quarterly/annual feedback to the technician and Regional Manager. Generate constructive feedback to the technicians to facilitate the path of progression. Assess technicians properly to authorize timely promotions and solidify the technical expertise in the region.
Percentage of Time
15%
Key Accountability
Coordinate Training Requirements
Duty Statements
Coordinate technical course specific trainings for technicians through training services. Identify safety re-training needs and consult with EHS to see the training is completed.
Percentage of Time
10%
Key Accountability
Facilitate Onboarding
Duty Statements
Prepare new hires with their tools, PPE, trainings, and vehicle. All central services are to be coordinated for assistance in onboarding. Recruit new technicians with the guidance of the Regional Manager.
Percentage of Time
5%
PERFORMANCE STANDARDS
Key Accountability
Grading Field Reports
Duty Statements
Review each field report for completion
Evaluate efficiencies in work performance
Assess technician pairings
Observe level of technical aptitude
Validate scope of work completion
Performance Standards
Review of field reports require full understanding of the scope of work and the required deliverables
Must be experienced to find inefficiencies in work performance and be able to relay improvement strategies
Ability to have high level of technical aptitude to teach technicians' when more skills are needed
Knowledge of field reporting app(s) and work order management system is imperative
Key Accountability
Provide Technical Support
Duty Statements
Maintain close communications with all technicians
Provide guidance and resolutions
Provide technical advice and direction
Motivate learning lessons
Prepare technicians for success
Performance Standards
Must be available to answer phone calls/texts/emails from technicians as much as possible
Ability to work well with technicians is essential
Knowledge of company services offered is required to be at a high level of expertise
Key Accountability
Evaluate Technician Progress
Duty Statements
Strategize the progression of technicians
Provide constant feedback to the technician
Facilitate the path of progression
Assess technicians
Performance Standards
Must understand how to track progression with HR
Ability to speak well and improve the technician's performance
Must be proactive to provide timely feedback
Be able to compose clear written messages to describe evaluations
Key Accountability
Coordinate Training Requirements
Duty Statements
Coordinate technical course specific trainings
Identify safety re-training needs
Consult with EHS to see the training is completed.
Performance Standards
Must have an advanced understandings of the training offerings
It is imperative that safety trainings are completed by Technician Manager to understand the expectations
Must be an advocate for EHS
Key Accountability
Facilitate Onboarding
Duty Statements
Prepare new hires with their tools, PPE, trainings, and vehicle
Coordinate assistance in onboarding
Recruit new technicians
Performance Standards
Strong understanding of what technicians require when hired
Experience with reviewing resumes and evaluating experiences
Knowledge of the interview and recruitment process
KEY PERFORMANCE INDICATORS
General Margin (GM) per Technician
20%
28%
35%
Time from Scheduled End Date to Technician Work Completed Date
3 Days
2 Days
1 Day
Average Time from Complete WO to Billing Review/RM Reviewed
5 Days
3 Days
2 Days
Percentage of number of WO' s Reschedule to Completed
70%
80%
90%
Revenue Amount per tech per week
$2K
$3K
$4K
JOB FACTORS
Minimum Education Level Required
High School Diploma
Minimum Experience Level Required
Seven Years of relevant field technical experience
Amount of Supervision Received
The incumbent reports to the Regional Operations Manager. After initial orientation, the incumbent will be given general direction from the Regional Operations Manager but is expected to perform duties and responsibilities independently.
Analytical Skill Required
This job requires great communication skills as being personable and providing constructive feedback are an essential element to this position. Must be organized with tracking technicians' progress and needs.
Impact of Actions Carried by this Position
Poorly executed recommendations or favoritism results in an unbalanced work force and negatively effects the morale of the technicians.
BOTH the diversity and complexity of the supervision exercised
This position is responsible for supervising and training Level 1 and Level 2 technicians
The scope of the human resources impact of this position
Occasionally responsible for interviewing prospective candidates, providing input for promotions, and working with the Regional Operations Manager during the hiring process.
BOTH the level and nature of the INTERNAL contacts
The incumbent has regular contact with senior level operations staff and other colleagues such as supply chain, planning and scheduling, EHS, and administrators.
BOTH the level and nature of the EXTERNAL contacts
External contacts include vendors and customers.
By:
Date:
Full Name:
Technician Manager [Region] USCI
US: Diversity Statement - Equal Employment Opportunity
It is NovaSource's policy to provide equal employment opportunity to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.
Auto-ApplySenior Director, Technology
Chicago, IL jobs
Foxtrot is reimagining the café-a place where great food, genuine hospitality, and joyful experiences come together. Everything we do is rooted in our values: being thoughtful shopkeepers and gracious hosts, leading with taste and creating the future, and sharing joy in every interaction.
As we grow, we are strengthening the systems, tools, and support that help our teams shine. Adaptability, curiosity, and continuous learning are at the heart of how we build and evolve. We're committed to creating an environment where our people feel empowered to experiment, innovate, and create the future of the Foxtrot café experience.
We're seeking a Senior Director of Technology who is passionate about community, energized by solving complex challenges, and excited to build a more connected, joyful café experience through impactful technology and leadership.
About the role:
Foxtrot is looking for a Senior Director of Technology to lead the next chapter of our technical evolution. This role is ideal for a hands-on technical leader who can balance coding, architecture, and infrastructure with strong stakeholder communication and strategic decision making. You will oversee our engineering roadmap, guide technical execution, manage vendors and partners, and build systems that support a growing, modern retail business. The ideal candidate enjoys switching between writing production code, shaping long-term technology strategy, and partnering with leaders across the company.
Responsibilities:
* Lead Foxtrot's overall technology strategy across backend services, mobile apps, infrastructure, data, and our retail locations.
* Write high quality production code in Python, PHP, and related frameworks while guiding engineering standards and best practices
* Build and maintain Foxtrot's BI and reporting capabilities, ensuring accurate data models, dashboards, and insights that support decision making across the business
* Oversee the architecture and reliability of core systems including MySQL databases, AWS infrastructure, and mobile applications
* Manage technical vendors, development partners, and third party platforms to ensure quality, accountability, and performance
* Collaborate with leaders across operations, merchandising, marketing, and finance to prioritize requests and align the roadmap with company goals
* Drive execution of complex cross functional projects from scoping through delivery
* Implement strong security, scalability, and observability practices to support growth
Requirements
* 6 to 10 years of engineering experience, including time spent in a fast paced startup or high growth environment
* Strong proficiency with Python and PHP, as well as modern API design and backend frameworks
* Hands-on experience with AWS services including EC2, RDS or Aurora, ECS or Fargate, S3, and networking fundamentals
* Solid MySQL knowledge including schema design, query optimization, and data modeling
* Experience working with iOS, Android, or React Native
* Demonstrated ability to communicate technical concepts to stakeholders in product, operations, and leadership
* Experience managing external engineering vendors or external development resources
* Strong project management skills with an ability to manage competing priorities
* A mindset focused on ownership, problem solving, and continuous improvement
Director Safety & Technical Development
Denver, CO jobs
At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.
We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.
To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page.
Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!
Job Summary
The Director Safety & Technical Development is responsible for strategic development and integration of the Technical Training, Operator Qualification (OQ), Quality Assurance and Safety teams and programs. This will include direct responsibility for the planning, implementation, metrics, reporting and effectiveness of this integrated team, with a focus on streamlining processes and continuous improvement, while ensuring the programs and processes meet all regulatory requirements. Strategically enhancing UGI's Safety Culture with safety leadership training and inclusion of safety in all training materials, further enhancing the I'll Be There safety culture.
Duties and Responsibilities
Strategically develop and align a comprehensive technical training program for external and internal stakeholders with a focus on compliance and operational efficiency, safety, and continuous improvement.
Provide strategic direction and oversite to the Operator Qualification Program to ensure regulatory compliance. Ensure the relevance of the OQs through continuous evaluation and uniformity throughout the organization. Ensure OQ program is effective in training and evaluating employees and contractors. Engage with stakeholders including operations, standards, technical support, IT, and others to ensure any program changes required going forward are aligned with the future work management system and ensuring field/operations compliance going forward.
Provide tactical leadership to the Safety Culture Program. Direct and manage the on-going Safety Culture improvement strategy.
Manages corporate program to track, evaluate, investigate, and report on worker injuries and motor vehicle accidents. Collaborates with other departments and Business Units to perform root cause analysis and share lessons learned, working towards continuous improvement in employee safety.
The above list is not exhaustive of all essential functions of the job. This is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities assigned to this job. All essential functions must be performed in accordance with applicable laws, regulations, and company policies, including the Company's Code of Ethics and Standards of Business Conduct.
Knowledge, Skills and Abilities
Ability to lead and influence others in a collaborative manner to accomplish goals
Applied knowledge of gas pipeline regulations, including 49 CFR 191, 192, and 199 and UGI's GOM.
Demonstrates deep understanding of the safety management risks associated with the energy industry sector.
Demonstrates strong analytical, project management, organizational, leadership and team-building skills.
Knowledge of OSHA General Industry Standards and Construction standards.
Positive, energetic experienced leader in change management and ability to drive continuous improvement
Knowledge of natural gas field operations, operator qualifications and compliance
Knowledge of training, delivering, and developing curriculum in an adult learning format
Education and Experience
Bachelor's degree in engineering, Business, or Safety. Master's degree a plus.
10+ years of progressively responsible experience in natural gas industry in engineering, construction, operations, compliance, or safety
Career Level: M5
UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
#LI-Hybrid
IT Manager - Data Operations and Platforms
San Antonio, TX jobs
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Analytics & Innovation is on a mission to create trusted and reusable data products that will connect our value chains and support our strategic commitments to the Data Development and Analytics Platform. Our vision of data product strategy moves us to a full value chain mindset across data products where these trusted data assets support the integrated value chains. This is an exciting and challenging time, and we need an experienced and strategic IT Manager to lead our Data and Analytics Platforms Engineering team.
Our Data Development and Analytics Platforms team plays a key role in developing, managing and delivering high-quality, and reusable data products that support enterprise analytics and decision-making. As a Data Platforms Manager, you will lead the delivery, governance, and evolution of enterprise data and analytics platforms supporting business-critical functions. This role ensures platforms are scalable, secure, and aligned with evolving business needs. The ideal candidate brings deep experience managing modern cloud-based data platforms and a strong understanding of the unique data management challenges and opportunities.
Accountable for business results primarily achieved through the work of others. Manages staff, sets direction, and deploys resources. Has responsibility for employee development, performance reviews, pay reviews, and staffing decisions. Accountable for business, functional or operational areas, processes, or programs.
Key Responsibilities
+ Lead the strategy, development, and lifecycle management of data products and solutions on enterprise data and analytics platforms (Like Azure Synapse, MS Purview, Power BI, Databricks, Cognite, etc.).
+ Translate business priorities to scale and enhance platform capabilities that enable advanced analytics, reporting, and AI/ML solutions. Work with enterprise architects to design and evolve new data integration patterns with source systems (ERP, CRM etc), middleware, and downstream consumers (dashboards, data science) to manage the workloads effectively.
+ Lead the design, development, and implementation of RPA and Agentic AI solutions to automate business processes, ensuring optimal performance and minimal downtime of RPA bots and AI agents. Collaborate with business stakeholders to identify automation opportunities, streamline workflows, and ensure compliance with security and regulatory standards.
+ Manage the cloud-based Data Operations and Contextualization platform to support the development of use cases for business units. Utilize knowledge graph databases to unify, contextualize, and activate industrial data, ensuring seamless integration and real-time access to valuable insights.
+ Oversee the deployment, and monitoring of AI/ML models and platforms, performance through the application of proven DevOps and MLOps frameworks.
+ Lead cross-functional projects to integrate AI/ML and RPA solutions into business operations, developing project plans and communicate status, risks, and outcomes to stakeholders, working with a team of adding Technologists, Pipeline Automation Engineers , Platform Leads, Data Engineers, UI/UX developers, AI/ML engineers, data scientists, and RPA developers.
+ Establish monitoring, cost optimization, reliability, and incident management processes for data and analytics pipelines and workloads. Ensure compliance with cybersecurity, data privacy, and regulatory requirements (e.g., FERC, SOX etc).
+ Manage external partners, contractors, and platform administrators, coach internal teams on data platform best practices.
+ Manages the day-to-day operations of a team of IT professionals, providing guidance, mentorship, and support to ensure assignments are completed in accordance with established guidelines and advice on conflicting priorities.
+ Understands the overall organizational vision and collaborates with management to set team goals that translate into actionable plans at the team level.
+ Maintains a culture of innovation, collaboration, and continuous improvement and leads the team through periods of change and transformation.
+ Collaborates with key stakeholders to identify technology needs and opportunities and works with internal IT groups to provide effective solutions to address business needs. Develops continuous improvement techniques.
+ Ensures the availability, reliability, and security of technology systems, implementing appropriate measures to protect sensitive information and prevent disruptions.
+ Plan, resource, and provides direction and technical leadership for IT projects, ensuring they are delivered on time, within budget, and meet quality standards. Manages the department project portfolio effectively through governance and planning processes.
+ Assists in the development and management of the department budget, tracking expenses, and ensures that resources are allocated effectively to meet business requirements.
+ Stays abreast of the latest technology trends, industry advancements, and regulatory changes, and makes recommendations for adopting new technologies to improve operational efficiency.
+ Assesses and identifies technology needs and opportunities, making recommendations for system enhancements, upgrades, or replacements. Continuously seeks opportunities to optimize processes and workflows.
+ Partners with leadership to develop strong business cases for technology initiatives.
+ Assists in the development of IT policies, procedures, and standards that are in line with area of responsibility and industry standards. Ensures compliance with established policies, procedures, and standards.
+ Responsible for recruitment, development, retention, performance management of talent to meet needs of the business.
Education and Experience
+ Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required.
+ 10+ years of diversified IT experience required.
+ 3+ years of experience leading professional staff required.
Skills
+ Strategic Outlook - Examines issues, generates ideas, creates future scenarios, and develops plans with a long-term perspective. Ensures short-term goals support long-term strategy and that organizational/functional strategy aligns with and supports MPC's overall business strategy.
+ Business Acumen - Applies knowledge of MPC's business, industry, and the marketplace to advance the organization's goals. Makes decisions and recommendations clearly linked to MPC's strategy.
+ Results Driven - Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risks, making timely decisions, and holding people accountable for results.
+ Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
+ Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
+ Energizing the Organization - Creates a purposeful, engaged, optimistic workforce.
+ Ongoing Learning & Self-Development - Regularly determines new areas for learning and acquires strategies and best practices for gaining/improving knowledge, behaviors, and skills.
+ Selecting and Developing People - Recognizes and selects high caliber talent, accurately assesses abilities and potential, coaches to develop capabilities and builds high- performing teams.
#TACorporate
MINIMUM QUALIFICATIONS:- Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required- 10+ years of diversified IT experience- 3+ years leading professional staff
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
San Antonio, Texas
Additional locations:
Findlay, Ohio
Job Requisition ID:
00017782
Location Address:
19100 Ridgewood Pkwy
Education:
Bachelors: Information Technology (Required)
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
About Marathon Petroleum Corporation
Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.
IT Manager - Data Operations and Platforms
San Antonio, TX jobs
An exciting career awaits you
At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
Analytics & Innovation is on a mission to create trusted and reusable data products that will connect our value chains and support our strategic commitments to the Data Development and Analytics Platform. Our vision of data product strategy moves us to a full value chain mindset across data products where these trusted data assets support the integrated value chains. This is an exciting and challenging time, and we need an experienced and strategic IT Manager to lead our Data and Analytics Platforms Engineering team.
Our Data Development and Analytics Platforms team plays a key role in developing, managing and delivering high-quality, and reusable data products that support enterprise analytics and decision-making. As a Data Platforms Manager, you will lead the delivery, governance, and evolution of enterprise data and analytics platforms supporting business-critical functions. This role ensures platforms are scalable, secure, and aligned with evolving business needs. The ideal candidate brings deep experience managing modern cloud-based data platforms and a strong understanding of the unique data management challenges and opportunities.
Accountable for business results primarily achieved through the work of others. Manages staff, sets direction, and deploys resources. Has responsibility for employee development, performance reviews, pay reviews, and staffing decisions. Accountable for business, functional or operational areas, processes, or programs.
Key Responsibilities
Lead the strategy, development, and lifecycle management of data products and solutions on enterprise data and analytics platforms (Like Azure Synapse, MS Purview, Power BI, Databricks, Cognite, etc.).
Translate business priorities to scale and enhance platform capabilities that enable advanced analytics, reporting, and AI/ML solutions. Work with enterprise architects to design and evolve new data integration patterns with source systems (ERP, CRM etc), middleware, and downstream consumers (dashboards, data science) to manage the workloads effectively.
Lead the design, development, and implementation of RPA and Agentic AI solutions to automate business processes, ensuring optimal performance and minimal downtime of RPA bots and AI agents. Collaborate with business stakeholders to identify automation opportunities, streamline workflows, and ensure compliance with security and regulatory standards.
Manage the cloud-based Data Operations and Contextualization platform to support the development of use cases for business units. Utilize knowledge graph databases to unify, contextualize, and activate industrial data, ensuring seamless integration and real-time access to valuable insights.
Oversee the deployment, and monitoring of AI/ML models and platforms, performance through the application of proven DevOps and MLOps frameworks.
Lead cross-functional projects to integrate AI/ML and RPA solutions into business operations, developing project plans and communicate status, risks, and outcomes to stakeholders, working with a team of adding Technologists, Pipeline Automation Engineers , Platform Leads, Data Engineers, UI/UX developers, AI/ML engineers, data scientists, and RPA developers.
Establish monitoring, cost optimization, reliability, and incident management processes for data and analytics pipelines and workloads. Ensure compliance with cybersecurity, data privacy, and regulatory requirements (e.g., FERC, SOX etc).
Manage external partners, contractors, and platform administrators, coach internal teams on data platform best practices.
Manages the day-to-day operations of a team of IT professionals, providing guidance, mentorship, and support to ensure assignments are completed in accordance with established guidelines and advice on conflicting priorities.
Understands the overall organizational vision and collaborates with management to set team goals that translate into actionable plans at the team level.
Maintains a culture of innovation, collaboration, and continuous improvement and leads the team through periods of change and transformation.
Collaborates with key stakeholders to identify technology needs and opportunities and works with internal IT groups to provide effective solutions to address business needs. Develops continuous improvement techniques.
Ensures the availability, reliability, and security of technology systems, implementing appropriate measures to protect sensitive information and prevent disruptions.
Plan, resource, and provides direction and technical leadership for IT projects, ensuring they are delivered on time, within budget, and meet quality standards. Manages the department project portfolio effectively through governance and planning processes.
Assists in the development and management of the department budget, tracking expenses, and ensures that resources are allocated effectively to meet business requirements.
Stays abreast of the latest technology trends, industry advancements, and regulatory changes, and makes recommendations for adopting new technologies to improve operational efficiency.
Assesses and identifies technology needs and opportunities, making recommendations for system enhancements, upgrades, or replacements. Continuously seeks opportunities to optimize processes and workflows.
Partners with leadership to develop strong business cases for technology initiatives.
Assists in the development of IT policies, procedures, and standards that are in line with area of responsibility and industry standards. Ensures compliance with established policies, procedures, and standards.
Responsible for recruitment, development, retention, performance management of talent to meet needs of the business.
Education and Experience
Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required.
10+ years of diversified IT experience required.
3+ years of experience leading professional staff required.
Skills
Strategic Outlook - Examines issues, generates ideas, creates future scenarios, and develops plans with a long-term perspective. Ensures short-term goals support long-term strategy and that organizational/functional strategy aligns with and supports MPC's overall business strategy.
Business Acumen - Applies knowledge of MPC's business, industry, and the marketplace to advance the organization's goals. Makes decisions and recommendations clearly linked to MPC's strategy.
Results Driven - Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risks, making timely decisions, and holding people accountable for results.
Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
Energizing the Organization - Creates a purposeful, engaged, optimistic workforce.
Ongoing Learning & Self-Development - Regularly determines new areas for learning and acquires strategies and best practices for gaining/improving knowledge, behaviors, and skills.
Selecting and Developing People - Recognizes and selects high caliber talent, accurately assesses abilities and potential, coaches to develop capabilities and builds high- performing teams.
#TACorporate
MINIMUM QUALIFICATIONS:
• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required
• 10+ years of diversified IT experience
• 3+ years leading professional staff
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
San Antonio, Texas
Additional locations:
Findlay, Ohio
Job Requisition ID:
00017782
Location Address:
19100 Ridgewood Pkwy
Education:
Bachelors: Information Technology (Required)
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
Auto-ApplyRefining and Chemicals Technical Account Manager
Baton Rouge, LA jobs
Remarkable people, trusted by clients to design and advance the world.
Wood is recruiting for a Refining and Chemical Technical Account Manager within the Automation and Controls group.
The position is based in our offices in Baton Rouge (or Lake Charles) LA on a Hybrid basis with regular travel throughout the region as required.
Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.
#LI-Hybrid
The Role
Directs and guides project growth, development, and delivery performance within the Refining and Chemicals sector, ensuring teams uphold the highest standards of integrity, safety, quality, and performance excellence. Collaborates with functional managers and project managers to ensure appropriate staffing, influences strategic hiring, and develops business plans to support business growth in line with Wood's strategy. Maintains and maximizes long-term customer relationships and commercial returns, while consulting on various challenges impacting customer service and performance.
Reporting to the Business Manager of Refining and Chemical in Systems Integration, the Refining and Chemicals Technical Account Manager will be accountable for Automation and Controls business growth and delivery in Refining and Chemicals in the Americas.
Our Clients and Projects
Designing the future. Transforming the world.
Wood Systems Integration, the largest vendor-independent system integrator in the world with proven stability for more than 25 years is looking for you! We have an exciting opportunity for a strong problem solver; an individual capable of thinking outside the box and taking initiative to address technical challenges. The successful candidate has the ability to work effectively and diligently as an individual engineer and team member in front of both internal and external customers.
We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe. Our automation team works on hands-on projects that span the full spectrum - from small integration projects to Main Automation Contractor programs for large, multi-EPC projects.
Join a culture of innovation, pushing the boundaries of what is possible to seek the best solutions for our clients.
What we can offer
Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects
Flexible working arrangements that balance client, team and individual needs. This opportunity is Hybrid in Baton Rouge, LA.
Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
Flexible benefits package that can be adapted to suit your lifestyle
Commitment to continued professional development through development plans tailored to individual needs and interests
Global connections with leading industry experts around the world who are shaping the standards of our profession
What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.
Expected:
University Degree (bachelors or masters) in relevant discipline or equivalent combination of qualifications and experience.
Knowledge, skills and experience:
Track record of successful project/program delivery within relevant industry sectors, end-markets or with known clients.
Strong technical background with proven commercial/business development experience. Following experience preferred:
Minimum 10ys in technical / project delivery role in area of automation & systems integration, preferably in Refining and/or Chemicals
Minimum 5yrs in commercial / business development / customer account management
Broad and deep understanding of an applicable industry and strong networking and relationship building capability
Proven experience of building and maintaining key client relationships or end-market growth
Strong team building skills; motivating people, proactively enabling cross functional best practice
The ability to influence and challenge others to behave in ways consistent with the interest of the organization
Ability to steer and implement change programs.
Both technical and consulting experience centered on:
Refining and Chemicals Automation experience including:
Strong DCS, SIS, HMI experience: project detailed design work including configuration, testing, and commissioning experience
DCS: TDC-3000, Experion PKS, Yokogawa, and/or DeltaV; SIS: Triconex, FSC, Safety Manager
Background and hands-on experience with systems platforms, operating systems and the interactions between systems, system hardware and architecture.
Virtualization concept familiarity
Extensive experience with Front-End Engineering (FEED) phases, implementation, systems testing, start-up and commissioning of automation projects
Proficient knowledge of project execution best practices
Proficient knowledge of P&IDs and instrumentation/control equipment
Working knowledge of Functional Safety processes and deliverables
Experience with PLC platforms (Allen Bradley) is beneficial but not required
Personal Attributes
Results focused with an appetitive for business growth and execution of delivery objectives.
Safety focused with an uncompromising approach to risk management. Places the welfare of both internal and customer employees at the top of the agenda.
Passionately pursues and supports, demonstrates, and embeds company values.
Strong team builder, listens to needs of team/client, and capable of identifying and adopting best practices to engender a spirit of cooperation and energize people towards optimum
Excellent interpersonal and communication skills.
Pragmatic in approach with ability to balance commerciality with operational excellence.
Flexible to respond and adapt to changing internal and external customer needs.
Decisive, with ability to make decisions and follow through, ensuring learnings are
Customer focused; develops sincere and open relationships with customers, current and potential; listens to customer needs and constantly striving to exceed expectations and add value
Strong influencer, negotiator and mediator
Entrepreneurial with ability to identify
A motivated self-starter, who can self-direct when required, able to use own initiative and have autonomy to make appropriate decisions but also know when escalation is
Critical thinker with problem solving abilities
Role will have up to 25% travel depending on location/opportunities
Key Objectives
Directs and guides the growth, development and delivery performance across projects in assigned customer contracts within Refining and Chemicals sector.
Ensures project teams are working to the highest possible standards of integrity, safety, quality and performance excellence.
Works with functional managers, project managers and staffing function to ensure customer projects are appropriately staffed, influencing key/strategic hiring as needed.
Develops and delivers business plans in support of Refining and Chemicals business growth, in line with Woods strategy.
Maximizes the long-term customer relationship and commercial return by positioning Wood for contract extensions and renewals.
Consult on solutions to strategic, contractual, technical, commercial, operational and personnel related challenges which impact on customer service and performance.
Maintain operational integrity and excellence, tracking and reporting on performance metrics and steering improvements.
Proactively drives and role models collaboration with other Business Managers, Sub-Business Groups in Digital Consulting, Projects and the broader Wood organization.
Accountable for maintaining relationships with strategic/key clients (together with Growth & Development) and execution partners and supporting the development of new relationships in line with Wood's strategy.
Key Accountabilities
Accountable for delivery of contract performance directly focusing on assigned customer contract(s). Typical budgeted revenue targets are set per year (varies by economics, maturity of business, end market trends)
Responsible for key clients and / or more complex projects (i.e., clients with strategic requirements or higher revenue and / or headcount)
Develops and delivers a robust business plan, whilst driving and supporting corporate initiatives, ensuring company values are at the core of all activities.
Accountable for maintaining positive customer relationship, fostering, and enhancing relationship management with open, honest, and effective communications.
Negotiates changes to contract scope or terms with the customer. Follows Change Management process to identify and approve scope, cost and schedule and manages risks.
Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting.
Work with leadership and peers to improve delivery performance and maximize delivery opportunities throughout wider business where required.
Develop and implement a focused strategy at customer level, support bid and tender activity as required and assume responsibility for positioning and new growth opportunities.
Understand customer needs beyond the immediate scope and introducing other Wood services to the Customer to grow the overall scope for Wood and add value to the Customer/Asset.
Ownership of HSSEA matters across customer contract(s): ensure HSSEA values are always delivered and adhered to, continuously influencing and personally role modelling safety behavioral values.
Is a champion and role model for ethical behavior and compliance with applicable laws and policies.
Supports the development and growth of people assigned to end-market / customer contract teams, including supporting and allowing development opportunities outside of assigned market/contract(s)
Supports recruitment, selection, and development of talent, ensuring effective performance and capability management, acting as a coach/mentor, and encouraging and supporting open and effective communication to optimize delivery of objectives, maximize team performance and achieve continuous performance improvement
Auto-ApplyDirector Safety & Technical Development (Denver, PA, US, 17517)
Denver, PA jobs
At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.
We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.
To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page.
Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!
Job Summary
The Director Safety & Technical Development is responsible for strategic development and integration of the Technical Training, Operator Qualification (OQ), Quality Assurance and Safety teams and programs. This will include direct responsibility for the planning, implementation, metrics, reporting and effectiveness of this integrated team, with a focus on streamlining processes and continuous improvement, while ensuring the programs and processes meet all regulatory requirements. Strategically enhancing UGI's Safety Culture with safety leadership training and inclusion of safety in all training materials, further enhancing the I'll Be There safety culture.
Duties and Responsibilities
* Strategically develop and align a comprehensive technical training program for external and internal stakeholders with a focus on compliance and operational efficiency, safety, and continuous improvement.
* Provide strategic direction and oversite to the Operator Qualification Program to ensure regulatory compliance. Ensure the relevance of the OQs through continuous evaluation and uniformity throughout the organization. Ensure OQ program is effective in training and evaluating employees and contractors. Engage with stakeholders including operations, standards, technical support, IT, and others to ensure any program changes required going forward are aligned with the future work management system and ensuring field/operations compliance going forward.
* Provide tactical leadership to the Safety Culture Program. Direct and manage the on-going Safety Culture improvement strategy.
* Manages corporate program to track, evaluate, investigate, and report on worker injuries and motor vehicle accidents. Collaborates with other departments and Business Units to perform root cause analysis and share lessons learned, working towards continuous improvement in employee safety.
* The above list is not exhaustive of all essential functions of the job. This is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities assigned to this job. All essential functions must be performed in accordance with applicable laws, regulations, and company policies, including the Company's Code of Ethics and Standards of Business Conduct.
Knowledge, Skills and Abilities
* Ability to lead and influence others in a collaborative manner to accomplish goals
* Applied knowledge of gas pipeline regulations, including 49 CFR 191, 192, and 199 and UGI's GOM.
* Demonstrates deep understanding of the safety management risks associated with the energy industry sector.
* Demonstrates strong analytical, project management, organizational, leadership and team-building skills.
* Knowledge of OSHA General Industry Standards and Construction standards.
* Positive, energetic experienced leader in change management and ability to drive continuous improvement
* Knowledge of natural gas field operations, operator qualifications and compliance
* Knowledge of training, delivering, and developing curriculum in an adult learning format
Education and Experience
* Bachelor's degree in engineering, Business, or Safety. Master's degree a plus.
* 10+ years of progressively responsible experience in natural gas industry in engineering, construction, operations, compliance, or safety
Career Level: M5
UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
#LI-Hybrid
Business Systems Manager II
Poway, CA jobs
**52066BR** **Company:** General Atomics Aeronautical Systems General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems.
This position is responsible for leading and managing the design, development and implementation of computer business systems policies, programs and procedures, including human resources, general ledger, inventory fixed assets and smaller systems such as contracts. Participates in the strategic planning for the selection of computer hardware and software so that future Management Information Systems (MIS) requirements will be met. Ideal candidates will have an extensive background in overseeing the building and maintenance of aerospace sustainment configuration management systems. Specifically, architecture and data repositories for technical specs (i.e., S1000D products and procedures, TMO's, mechanical drawings, and related) technical product control, product spec/workflow management systems, from an IT Systems and Databases point of view. This position will supervise a team of technical experts on the Configuration Management team.
**DUTIES AND RESPONSIBILITIES:**
+ Formulate and recommend policies, objectives, budgets, plans, procedures and schedules for the department; develop, recommend, implement and monitor uniform programs; conduct quality control audits and evaluate work standards and performance levels ensuring uniformity, effectiveness, and appropriate staffing levels.
+ Develops and supports financial and administrative computer software systems and procedures including but not limited to human resources, general ledger, inventory fixed assets and smaller systems in support of various groups.
+ Analyze and plan for future MIS needs; assist in areas of computing and software needs so that future MIS requirements are met.
+ Interface with staff to determine the best technical solutions for business programming problems.
+ Reconcile user requirements with existing and/or projected computer capacity and capabilities.
+ Analyze programming system's capabilities to resolve questions of program standards, output requirements, input data acquisition, and programming techniques and controls.
+ Responsible for selecting, motivating, training, evaluating and directing staff.
+ Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
+ Expected to maintain a productive and safe working environment in accordance with established operating procedures and practices.
+ Additional Functions: Other duties as assigned or required.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
**Job ID#:**
52066BR
**Job Category:**
Business Development
**Travel Percentage Required:**
0% - 25%
**Full-Time/Part-Time:**
Full-Time Salary
**State:**
California
**Clearance Level:**
Secret
**Pay Range Low:**
90,930
**City:**
Poway
**Clearance Required?:**
Desired
**Pay Range High:**
162,788
**Recruitment Posting Title:**
Service Lifecycle Management (SLM) Systems and Information Management
**Job Qualifications:**
+ Typically requires a Bachelors degree in Computer Science, Information Technology or related technical field and six or more years progressively complex experience in programming and computer systems analysis. Additional professional experience may be substituted in lieu of education.
+ Must demonstrate a strong working knowledge and understanding of business systems activities, principles, concepts, theories, regulations and practices; strong knowledge of applicable ERP software, VAX, PCs, and mainframes; experience with government cost accounting; and leadership skills including organizing, planning, scheduling and coordinating workloads to meet established deadlines and milestones.
+ Must possess:
+ the ability to resolve moderately complex technical and management issues
+ strong verbal and written communication skills to accurately document, report and present findings
+ strong interpersonal skills to effectively interface with all levels of employees, management and outside representatives, including providing direction to and scheduling work of assigned staff
+ the ability to maintain the confidentiality of sensitive information
+ strong computer skills
+ Technical aviation production, sustainment support, and Defense contracting background required.
+ Project Management experience with Project Management Professional (PMP) certification highly desired.
+ Ability to work independently and lead in a team environment is essential as is the ability to work extended hours and travel as required.
+ Ability to obtain and maintain a DoD Security Clearance is required.
**US Citizenship Required?:**
Yes
**Experience Level:**
Management
**Relocation Assistance Provided?:**
No
**Workstyle:**
Hybrid
Life Sciences Technical Account Manager - Automation
Morrisville, NC jobs
Wood is recruiting for a Life Science Technical Account Manager within the Automation and Controls group. The position is based in our offices in Raleigh, NC on a Hybrid basis with regular travel throughout the region as required.
Applicants must be authorized to lawfully work in the US, without sponsorship from Wood now or in the future.
#LI-Hybrid
The Role
Directs and guides the growth, development, and delivery performance across Life Science projects, ensuring the highest standards of integrity, safety, quality, and performance excellence. Collaborates with functional managers and project teams to ensure optimal staffing and strategic hiring, while developing business plans to support growth in line with Wood's strategy. Maintains and maximizes long-term customer relationships and commercial returns, addressing strategic, contractual, technical, and operational challenges to enhance customer service and performance.
Reporting to the Business Manager of Systems Integration, the Life Science Technical Account Manager will be accountable for Automation and Controls business in this sector in the Americas.
Our Clients and Projects
Designing the future. Transforming the world
Wood Systems Integration, the largest vendor-independent system integrator in the world with proven stability for more than 25 years is looking for you! We have an exciting opportunity for a strong problem solver; an individual capable of thinking outside the box and taking initiative to address technical challenges. The successful candidate has the ability to work effectively and diligently as an individual engineer and team member in front of both internal and external customers.
We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe. Our automation team works on hands-on projects that span the full spectrum - from small integration projects to Main Automation Contractor programs for large, multi-EPC projects.
Join a culture of innovation, pushing the boundaries of what is possible to seek the best solutions for our clients.
What we can offer
Meaningful and interesting projects delivered to leaders of industry across Life Science
Flexible working arrangements that balance client, team and individual needs. Hybrid in Raleigh, NC
Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
Flexible benefits package that can be adapted to suit your lifestyle
Commitment to continued professional development through development plans tailored to individual needs and interests
Global connections with leading industry experts around the world who are shaping the standards of our profession
Responsibilities
Key Objectives
Directs and guides the growth, development and delivery performance across projects in assigned customer contracts within the Life Science business.
Ensures project teams are working to the highest possible standards of integrity, safety, quality and performance excellence.
Works with functional managers, project managers and staffing function to ensure customer projects are appropriately staffed, influencing key/strategic hiring as needed.
Develops and delivers business plans in support of Life Science business growth, in line with Wood's strategy.
Maximizes the long-term customer relationship and commercial return by positioning Wood for contract extensions and renewals.
Consult on solutions to strategic, contractual, technical, commercial, operational and personnel related challenges which impact on customer service and performance.
Maintain operational integrity and excellence, tracking and reporting on performance metrics and steering improvements.
Proactively drives and role models collaboration with other Business Managers, Sub-Business Groups in Digital Consulting, Projects and the broader Wood organization.
Accountable for maintaining relationships with strategic/key clients (together with Growth & Development) and execution partners and supporting the development of new relationships in line with Wood's strategy.
Key Accountabilities
Accountable for delivery of contract performance directly focusing on assigned customer contract(s). Typical budgeted revenue targets are set per year (varies by economics, maturity of business, end market trends)
Responsible for key clients and / or more complex projects (i.e., clients with strategic requirements or higher revenue and / or headcount)
Develops and delivers a robust business plan, whilst driving and supporting corporate initiatives, ensuring company values are at the core of all activities.
Accountable for maintaining positive customer relationship, fostering, and enhancing relationship management with open, honest, and effective communications.
Negotiates changes to contract scope or terms with the customer. Follows Change Management process to identify and approve scope, cost and schedule and manages risks.
Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting.
Work with leadership and peers to improve delivery performance and maximize delivery opportunities throughout wider business where required.
Develop and implement a focused strategy at customer level, support bid and tender activity as required and assume responsibility for positioning and new growth opportunities.
Understand customer needs beyond the immediate scope and introducing other Wood services to the Customer to grow the overall scope for Wood and add value to the Customer/Asset.
Ownership of HSSEA matters across customer contract(s): ensure HSSEA values are always delivered and adhered to, continuously influencing and personally role modelling safety behavioral values.
Is a champion and role model for ethical behavior and compliance with applicable laws and policies.
Supports the development and growth of people assigned to end-market / customer contract teams, including supporting and allowing development opportunities outside of assigned market/contract(s)
Supports project delivery
Qualifications
What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.
Expected
University Degree (bachelors or masters) in relevant discipline or equivalent combination of qualifications and experience.
Knowledge, skills and experience:
Track record of successful project/program delivery within relevant industry sectors, end-markets or with known clients.
Strong technical background with proven commercial/business development experience. Following experience preferred:
Minimum 10ys in technical / project delivery role in area of automation & systems integration in Life Sciences
Minimum 5yrs in commercial / business development / customer account management
Broad and deep understanding of an applicable industry and strong networking and relationship building capability
Proven experience of building and maintaining key client relationships or end-market growth
Strong team building skills; motivating people, proactively enabling cross functional best practice
The ability to influence and challenge others to behave in ways consistent with the interest of the organization
Ability to steer and implement change programs.
Both technical and consulting experience centered on:
Biotechnology, Small Molecule or Large Molecule Production including:
Data and system integration
Batch and Continuous processing and control
Pharma 4.0 and how to integrate this into the design of plants
How to integrate islands of automation and when to use islands of automation and when not to
Able to talk intelligently about the layers of automation from controller to MES
Expert in regulatory requirements for automation system including CSV and data integrity
Level of cybersecurity knowledge required to integrate requirements into the design of control systems and architectures
Personal Attributes
Results focused with an appetitive for business growth and execution of delivery objectives.
Safety focused with an uncompromising approach to risk management. Places the welfare of both internal and customer employees at the top of the agenda.
Passionately pursues and supports, demonstrates, and embeds company values.
Strong team builder, listens to needs of team/client, and capable of identifying and adopting best practices to engender a spirit of cooperation and energize people towards optimum
Excellent interpersonal and communication skills.
Pragmatic in approach with ability to balance commerciality with operational excellence.
Flexible to respond and adapt to changing internal and external customer needs.
Decisive, with ability to make decisions and follow through, ensuring learnings are
Customer focused; develops sincere and open relationships with customers, current and potential; listens to customer needs and constantly striving to exceed expectations and add value
Strong influencer, negotiator and mediator
Entrepreneurial with ability to identify
A motivated self-starter, who can self-direct when required, able to use own initiative and have autonomy to make appropriate decisions but also know when escalation is
Critical thinker with problem solving abilities
Role will have a minimum of 20% travel which could expand to 40% travel depending on location/opportunities
Auto-ApplyBusiness Systems Manager
Severn, MD jobs
Company Profile Oceaneering Technologies (OTECH) develops, manufactures, and operates customized marine systems, shipboard equipment, subsea vehicles, and engineered solutions for commercial and U.S. military vessels. Oceaneering Aerospace and Defense Technologies (AdTech) delivers solutions that enable humans to work safely and effectively in harsh environments - from underwater to the outer reaches of space. Our innovative solutions support the development and application of practical, cost-effective systems that meet our customers' challenges - from routine to extreme. Our experience and expertise across multiple industries uniquely positions us as a leader in the government, space, and maritime services markets. Our products and services meet the rigorous demands of the complex environments in which they operate, delivering results without compromising safety or reliability.
Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.
Position Summary
The Business Systems Manager is a core member of the OTECH Support Services Team. The Business Systems Manager will oversee the activites of the Business Systems team in support of OTECH program execution and organizational support. The Business Systems team consists of Business Systems Analysts and Business Systems Administrators. The Business Systems (BizSys) Manager will be technology driven with excellent managerial and communication skills and will foster team collaboration. The BizSys Manager will proactively evaluate and report on existing systems, processes and tools. The BizSys Manager will ensure optimum technology and team performance and compliance with OTECH, ADTech, OII, and Government regulations. The BizSys Manager will oversee the discovery and implementation of new technologies as needed, and the phase-out of redundant and or obsolete technologies. The BizSys Manager will coordinate tasks and efforts within this team to ensure OTECH projects and personnel have the business systems tools and support required to positively impact business activities, optimize productivity, and meet regulatory requirements.
The BizSys Manager will evaluate OTECH's policies, operations, tools, and procedures, identify any shortcomings or opportunities for improvement, and develop and implement new projects to ensure optimal operational performance and output. The BizSys manager will work with all levels of the OTECH organization as well as ADTech and Corporate Shared Services in the execution of the group's tasking. The BizSys Manager will ensure OTECH can implement and maintain reliable and outstanding business systems solutions in support of OTECH projects, and on occasion ADTech projects. The Business Systems Manager is a hybrid position located in Hanover, MD.
Duties And Responsibilities
The Business Systems Manager will execute the following tasks:
* Maintain and administer existing OTECH business systems (i.e. PDM, Costpoint, SWE, etc.) as needed while uncovering areas for improvement, and developing and implementing solutions.
* Oversee the implementation of new OTECH business technology initiatives (i.e. Digital Engineering, etc.) in support of OTECH programs.
* Analyze complex data sets, identify shortcomings or opportunities, and work with all levels of management and employees to affect change.
* Manage, measure, report on, and improve BizSys effectiveness in the execution of BizSys support tasks.
* Develop a positive and cooperative relationship with Oceaneering Information Technology branches to promote efficient and harmonic integrations between business functions, business policies, and business systems.
* Communicate and market BizSys capabilities within OTECH and in support of ADTech projects.
* Stay current on the latest process and IT advancements to automate and modernize systems.
* Conduct meetings and presentations to share ideas and findings.
* Effectively communicating your insights and plans to cross-functional team members and management.
* Ensure OTECH procedural compliance, accuracy, and currency.
* Prioritizing initiatives based on business needs and requirements.
* Provide a high level of internal and external customer support.
* Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work as needed; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
* Manage the group in a manner that supports OTECH's core values; Do Things Right; Solve Complex Problems; Grow Together;
* Outperform Expectations; Own the Challenge.
* Ensure the BizSys team stays competent and current on skills, requirements, and tools.
* Promote a high-performance work culture through effective operations management processes and positive employee relations.
* Reports on and ensures BizSys team stays within project and OTECH financial requirements.
Qualifications
REQUIRED:
* Bachelor's degree in business, IT, or related field. Equivalent experience may be considered in lieu of a degree.
* 8-12 years of practical experience in business systems implementation and maintenance, or a related field.
* Minimum of 4 years demonstrated ability at a lead/supervisory level.
* Exceptional analytical and conceptual thinking skills.
* Excellent interpersonal, time management, decision-making, and conflict management skills.
* Ability to work independently, manage multiple priorities and meet deadlines.
* The ability to influence stakeholders and work closely with them to determine acceptable solutions.
* Comfortable in conversing at all levels within the organization.
* Excellent documentation skills.
* Experience creating detailed reports and giving presentations.
* Proficient in Microsoft Office Suite.
* A track record of following through on commitments.
* Excellent planning, organizational, and time management skills.
* Experience leading and developing top performing teams.
* A history of leading and supporting successful projects.
* Ability to obtain a clearance.
DESIRED:
* Master's degree or greater in related field. Equivalent experience may be considered in lieu of a degree.
* May be widely recognized for achievements, technical expertise, and professional standing within selected field.
* Current Top Secret security clearance.
Additional Information
This position is Hybrid - Remote and will require commuting to a designated office. Hybrid work schedules are determined by the hiring manager based on business need.
PAY, BENEFITS AND WORK SCHEDULE:
We offer a comprehensive and competitive benefits package. Employee benefits vary by role, however, may include Health and Wellness, Mental Health, Retirement Savings, Life and Disability, Paid Maternity and Parental Leave, Paid Time Off, Tuition Reimbursement, and an Employee Assistance Program. Annualized pay rate for this position : $136,000-$184,000.
Equal Opportunity Employer
All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or other non-merit factors.
How To Apply
Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.