Work From Home Call Center Representative
East Syracuse, NY jobs
Scope of Responsibilities: Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effectively answer and document member related inquiries, complete eligibility updates and service member and client request in an accurate and efficient manner.
Job Summary: Entry level position. Works under direct supervision following standard procedures and best practices to accomplish assigned tasks, undergoing job training, assisting staff members to complete daily duties and works toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct administrative resources.
Responsibilities
Job Duties:
Help Desk phone coverage for incoming calls, outbound calls and directing incoming calls to appropriate staff members.
Understand, master and gain efficiency in systems leveraged by the Help Desk.
Provide Help Desk resolution of customer service issues to insure complete client satisfaction.
Provide Help Desk resolution of Pharmacy Network problems to insure complete client satisfaction.
Assist with and adopt readiness for the startup of new clients including new group enrollments, changes, and deletions.
Assist with on-site client orientation, health fairs and business conferences as needed.
Assist with on-site resolution of customer service issues to clients as needed.
Performs office duties as needed (includes copying, collating, mailings, filing, credit cards)
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualifications
Attendance Requirements:
Must be available, and on time for scheduled work shifts.
Educational Requirements:
Preferred: High School Diploma or GED, or equivalent experience
Experience:
Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service.
Special Conditions of Employment:
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific positio
Required Training:
HIPAA Privacy Course
HIPAA Security Course
Job Skill Requirements:
Exceptional phone and listening skills.
Exceptional written and verbal communication skills
Preferred PC skills including Microsoft Office
Compensation
$16.00 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyPatient Care Advocate/Specialty Pharmacy Technician - REMOTE
Syracuse, NY jobs
Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees
Job Summary: Responsible for all aspects related to entering of medication orders and customer service for patients in a call center environment.
Responsibilities
Responsible for accurate data entry of incoming prescriptions, if required
Responsible for accurate selecting billing and shipping methods for incoming patient orders
Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
Document patient reported information into TherigySTM
Provides resolution to customer service issues to ensure member satisfaction
Work with members to provide resolution to payment related issues on accounts/orders
Maintain and keep reasonable production as determined by supervisor
May assist in orienting and training new employees
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualifications
Attendance Requirements:
Must be available, and on-time for scheduled work shifts.
Must be able to work nights and weekends, as required.
Educational Requirements:
Minimum: High School Diploma or GED
Preferred: Pharmacy technician or related certification
Experience:
Experience in a customer service-related field
Preferred: 6-12 months experience as a pharmacy technician
Required (Mississippi Employees):
Registered with the State of Mississippi as a Pharmacy Technician
Special Conditions of Employment:
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Compensation
$18.00-20.00 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyDirector, Ecommerce Business Operations
Pittsburgh, PA jobs
Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!
What We're Looking For:
At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.
GNC is seeking a Director, eCommerce Business Operations to lead the business planning, execution, and optimization of our digital commerce ecosystem. This role will drive operational excellence across all digital platforms, ensuring that our eCommerce strategies align with company objectives and deliver exceptional customer experiences that drive revenue, profitability, and long-term loyalty.
The ideal candidate is a data-driven, process-oriented leader with a strong understanding of digital retail operations, merchandising, fulfillment, and cross-functional collaboration between business, IT, marketing, and supply chain teams.
What You'll Do:
This is a Full-Time Salary Position
The Director, eCommerce Business Operations is responsible for driving operational excellence, process optimization, and cross-functional alignment across the eCommerce business. This role serves as the strategic connector between Digital Operations, Merchandising, Marketing, Supply Chain, Customer Service, and IT to ensure the online business runs efficiently and achieves revenue and customer experience goals. The Director will lead business planning, performance reporting, platform operations, and continuous process improvement across the end-to-end eCommerce ecosystem.
Deliver E-Commerce P&L ensuring channel KPIs aligned to EBITDA goals.
Lead business planning (categories, merchandising mix, promotions) to align to sales targets.
Drive weekly and monthly business reviews with clear variance analysis and partner with teams to identify and prioritize actions.
Map and refine end-to-end eCommerce processes (product setup, content readiness, promotions, checkout flow, fulfillment, returns, etc.).
Serve as primary liaison across cross-functional teams to ensure timely and high-quality execution.
Identify process gaps and lead operational improvement initiatives; drive standardization and documentation.
Optimization recommendations: Partner with marketing, merchandising, and product teams to identify and prioritize actions that improve site performance or profitability.
Forecasting and planning: Collaborate with FP&A and Merchandising on demand or sales forecasting based on historical data, trends, and promotional calendars.
Oversee platform readiness, site operations monitoring, and resolution workflows for issues impacting customer experience (site errors, broken links, search & navigation, latency, etc.).
Partner with Product & Engineering teams to manage release calendars, UAT, and system enhancements.
Work closely with Customer Service and CX teams to address customer friction points, return patterns, and service needs.
Reporting: Build performance dashboards for leadership to enable quick, data-driven decisions.
Optimize product mix, pricing, and promotional strategy to balance growth and margin.
Partner with Merchandising on assortment and inventory alignment to digital demand.
Work with supply chain and finance to optimize fulfillment methods by category to improve customer experience and profitability
Ensure digital KPIs (traffic, conversion, AOV, repeat rate, CAC, and LTV) align to EBITDA goals.
Additional duties as assigned.
Environmental Factors & Working Schedule:
Hybrid work environment, 4 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely.
Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
The noise level in the work environment is usually low/moderate
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
QUALIFICATIONS:
8+ years of experience in eCommerce operations, digital merchandising, digital product, or related analytical/operational roles.
3+ years of people leadership experience.
Proven success managing cross-functional business operations within a retail or direct-to-consumer environment.
Strong understanding of eCommerce systems including CMS, PIM, OMS, ERP, and web analytics platforms.
Highly analytical with the ability to convert insights into operational plans.
Excellent communication skills and ability to work across both technical and business teams.
Strong group facilitation and team building skills.
Excellent written skills required for preparation of process documentation, deliverables, proposals, and statements of work.
Excellent verbal, interpersonal and presentation skills.
Social Media Content Creator
Philadelphia, PA jobs
About Us
RushOrderTees is one of the biggest names in custom apparel - and we're ready to level up our social game. We're looking for a creative powerhouse who lives and breathes content, knows what's trending before it trends, and isn't afraid to jump in front of the camera and make magic happen.
If you're the friend everyone asks to film their videos… If you constantly say “this would be a great TikTok”… If your followers actually
engage
with your content…
We want you.
What You'll Be Doing
Filming and creating high-energy, scroll-stopping content for TikTok, IG Reels, YouTube Shorts, and more
Featuring as on-camera talent to tell our brand story in fun, real, behind-the-scenes ways
Using your existing influence to help grow our reach and build authentic brand moments
Dreaming up creative concepts that show off our custom apparel + production process
Editing your content into polished, platform-ready videos
Jumping on trends, challenges, POVs, and viral sounds
Working closely with our marketing team to bring big ideas to life
What We're Looking For
You MUST have a strong TikTok and/or Instagram following
A portfolio of content that shows your personality, creativity, and editing skills
Confidence on camera - you love being the face of the content
Ability to film and edit short-form video independently
Passion for staying ahead of social trends and cultural moments
A fun, bold, imaginative voice that fits influencer-style storytelling
Bonus Points If…
You've worked with brands before
You have motion graphics or design experience
You're familiar with apparel, fashion, or e-commerce content
You can direct others or collaborate well with a team
What You Get
Competitive pay + potential perks tied to performance
Huge creative freedom (we WANT your ideas!)
A massive production facility full of visual content opportunities
A supportive team that loves trying new things
The chance to grow your personal brand while growing ours
Ready to Become the Next Face of RushOrderTees?
Apply directly through LinkedIn. Please include your handles or links to your TikTok, Instagram, YouTube.
Work Environment
This is a 5 day per week hybrid position based the Far Northeast Philadelphia area. Monday - Thursday onsite and Friday work from home.
Enterprise Account Executive
Chicago, IL jobs
What we do: Halcyon is the industry's first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware.
Who we are: Halcyon was formed in 2021 by a team of cyber industry veterans after battling the scourge of ransomware (and advanced threats) for years at some of the largest global security vendors. Comprised of leaders from Cylance (now Blackberry), Accuvant (now Optiv), Fireye and ISS X-Force (now IBM), Halcyon is focused on building products and solutions for mid-market and enterprise customers.
As a remote-native, completely distributed global team, we recognize great talent can exist anywhere. We invite you to apply to a job you're interested in and we'll work a plan to meet your needs.
Enterprise Account Executive - IL/WI Territory The Role:
We are seeking an exceptional and results-driven Enterprise Account Executive - Mid-Atlantic, to join our team and make an immediate impact. Our ideal candidate excels at early-stage companies and has influential relationships within the industry, leveraging their in-depth knowledge of the cybersecurity landscape and customer needs to drive outstanding results. Responsibilities:
Leverage existing industry relationships within key verticals to generate rapid pipeline and convert prospective clients with minimal ramp time.
Be accountable to a defined set of pipeline metrics.
Identify and engage potential clients, understanding their needs and presenting tailored solutions with an emphasis on outcomes.
Articulate the value proposition of Halcyon's solutions, presenting them in a compelling and relevant manner.
Optimize client engagement post-sale, timing additional transactions appropriately.
Cultivate and maintain strong relationships with existing clients, acting as a trusted advisor and understanding their evolving cybersecurity requirements.
Conduct regular client reviews, assess satisfaction levels, and propose enhancements to further meet client objectives.
Network via industry user groups, tabletop events and key industry conferences.
Leverage strategic alliance partnerships to realize potential business opportunities and revenue growth.
Facilitate continuous enablement, roadmap discussions, Quarterly Business Reviews (QBRs), and Executive Value Conversations (EVCs) to maximize client value and foster lasting partnerships.
Negotiate contract terms, pricing and service agreements while ensuring alignment with both organizational and client objectives.
Collaborate with internal stakeholders to optimize sales processes, streamline communications, and enhance overall client experience.
Skills and Qualifications:
Demonstrated ability to drive revenue growth and meet or exceed sales targets.
5+ years of sales in the endpoint cybersecurity industry.
Proven track record of 100%+ quota attainment.
Skillful pipeline management and the ability to balance high-profile accounts with SMBs.
Ability to qualify leads based on key success metrics.
Ability to establish and maintain client and executive-level relationships, focusing on their success and long-term partnerships.
Familiarity with channel ecosystem and leveraging value added resellers.
Proficient in conducting and leading negotiations for procurement and legal agreements, showcasing expertise in driving favorable terms and agreements.
Excellent verbal and written communication skills to convey complex concepts in a clear and compelling manner to clients.
Willingness to travel up to 75%.
Benefits: Halcyon offers the following benefits to eligible employees:
Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.
Short and long-term disability coverage, basic life and AD&D insurance plans.
Medical and dependent care FSA options.
401k plan with a generous employer contribution.
Flexible PTO policy.
Parental leave.
Generous equity offering.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice. #LI-Remote Base Salary Range: $120,000 - $160,000
In accordance with applicable state and federal laws, the range provided is Halcyon's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and equity in the Company.
We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to develop the exceptional product we are building. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity employer.
Auto-ApplyEVP, Operations & Development, Multi-Location Health & Wellness, Private Equity, 78965
Chicago, IL jobs
EVP, Operations & Development, Multi-Location Health & Wellness, Private Equity
Our client is a middle market, multi-location Health & Wellness enterprise making ambitious growth strides nationally.
We are seeking an experienced, growth-focused multi-location operator to take on the mantle of EVP, Operations & Development with a mandate to build out and oversee a highly efficient customer-focused operations network. You will manage the entire project life cycle of new build expansion and drive operational efficiencies across a national enterprise. This individual will come from a proven background in multi-location hospitality, retail or healthcare services with proven experience in successfully introducing best practices, professionalizing operations and functioning as a strategic and tactical business partner alongside the senior executive team. You will have a “roll-up your sleeves” operating style and bring relevant experience in the planning, project management and rapid rollout of an ambitious expansion strategy. This role requires experience leading teams, refining processes, implementing systems and simultaneous project management of the new build strategy.
The compensation package includes a highly attractive equity opportunity with a competitive base salary and cash bonus opportunities. This position offers the flexibility for hybrid and/or remote work.
Styling Talent Community- Join Today!
Remote
, Inc.
Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.
NOT SEEING AN OPEN JOB THAT MATCHES YOUR SKILLS AND EXPERIENCE? JOIN THE TALENT COMMUNITY TO STAY UP TO DATE ON FUTURE OPPORTUNITIES!
At Stitch Fix, we're passionate about people and know that finding a career that's right for you can take time and patience. That's why we built this styling talent community - to support you in “finding a career that looks good on you." This community is designed to keep you in the loop via regular newsletters regarding all things Stitch Fix, including business updates, employee testimonials, and so much more! As part of the talent community, you'll be the first to be notified when we have styling openings in your area. To join the community, tell us a little about yourself by answering a few questions below. We hope you're just as excited to learn more about our amazing culture as we are to share it with you!
We're currently not hiring stylists in Alaska, California, Colorado, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Montana, Nevada, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, and all Non-State US Territories.
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: ****************************************************************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or **************************************
Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************.
You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************
Auto-ApplyRemote Travel Advisor
Philadelphia, PA jobs
Are you passionate about travel and dream of turning wonderlust into a rewarding career? Look no further! We are offering a unique remote opportunity for individuals like you to become a remote Travel Consultant and embark on an incredible journey.
Why choose a career as a Remote Travel Consultant?
Flexibility and Freedom: Say Good-bye to the 9 to 5 grind and embrace a flexible work schedule that fits your lifestyle. As a remote travel consultant, you have the freedom to work from anywhere in the world. Whether your ideal office is in a cozy cafe, a tropical beach in Aruba, or the comfort of your own home.
Unlimited Earning potential: Take control of your financial future with unlimited earning potential. As a remote travel consultant, you'll have the opportunity to earn through commissions, incentives, and bonuses. The more you sell, the more you'll earn.
Personalized Travel experiences: Create unforgettable travel experiences for your clients by curating personalized itineraries tailored to their unique preferences. From Luxurious getaways to budget-friendly adventures, you'll have the power to make dreams come true.
Expand your network: Connect with a global network of travel enthusiasts, industry professionals and suppliers. Collaborate with like-minded individuals, attend industry events and build relationships that can open doors to exciting opportunities.
Training and Support: We provide comprehensive training and ongoing support to ensure your success as a remote travel consultant. Benefit from our expertise, industry insights, and cutting-edge technology to stay ahead in the ever-evolving travel industry.
Make a difference: As a remote travel consultant, you have to power to transform lives through travel. Help clients discover new destinations, create lifelong memories, and foster cultural understanding. Your expertise will make a positive impact on people's lives.
No prior experience is necessary. We provide the tools and resources to help you thrive. Take the leap and turn your passion into a fulfilling and profitable career.
Please note: This opportunity is open to individuals 18 years and older, who reside in the USA and who are motivated, self-driven and who have a genuine passion for travel.
Responsibilities include:
Proficiency in English or Spanish
Attention to detail
Organizing travels from beginning to end, including tickets, accommodation, and transportation and activities.
Researching various destinations and means of travel regarding prices, customs, and reviews.
Supplying travelers with pertinent information.
Ability to determine your clients needs and suggest suitable travel packages.
Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
handle unforeseen problems and complaints and determine eligibility for money returns.
Attend trainings to maintain familiarity with tourism trends.
Create and update electronic records of clients.
Maintain relationships with key persons.
Auto-ApplyHealth Insurance Product Development Assistant
Pittsburgh, PA jobs
Health Insurance Product Development Assistant, Pittsburgh, PA 15219 Secure your future with a direct-hire position as an employee of the company - this is not a temporary role, and you'll never pay a fee for our assistance. As a proud partner of the company, Novus Group is dedicated to helping you succeed. We provide comprehensive support, including resume fine-tuning, personalized interview coaching, compensation insights, and end-to-end navigation of the employment process, leading you directly to an offer.
Location: [Downtown Pittsburgh, PA 15219] This role does offer some remote/work-from-home flexibility, but will require a regular presence in Pittsburgh, PA.
Company Overview:The Company, a non-profit healthcare organization, is a leader in providing high-quality, compassionate care to patients. With an extensive network of hospitals, clinics, and other medical facilities, the Company is dedicated to improving the health and well-being of the communities served.
Job Summary:As the Health Insurance Product Development Assistant, you will assist in the research, analysis, and design of new health insurance products that meet the evolving needs of customers. Working closely with cross-functional teams, you will gather and interpret data, identify market trends, and collaborate on the development of product features and pricing strategies. Your attention to detail, analytical skills, and passion for the insurance industry will be essential as you help shape the future of Company's healthcare solutions.
Key Responsibilities:- Conduct market research and data analysis to inform the development of new health insurance products
- Assist in the design and testing of product features, benefits, and pricing structures
- Collaborate with actuaries, underwriters, and marketing professionals to ensure the viability and competitiveness of new insurance offerings
- Gather and synthesize customer feedback to identify opportunities for product enhancements
- Support the implementation and launch of new insurance products - Participate positively in various workgroups by offering valuable input, taking action on relevant items, and coordinating between departments as requested by leadership- Assist/take lead in development and presentation of training materials Minimum Qualifications:
Bachelor's degree in business, health care, management, a related field OR relevant experience.
2 years of business experience required.
Knowledge of Commercial Insurance products is a bonus.
Experience in product development a plus, but not required.
Good project management skills with proven ability to manage multiple tasks and priorities.
Strong computer skills required, with proficiency in Outlook, Excel, Word and Internet Explorer.
Strong organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong communication skills, both verbal and written, and the ability to communicate effectively with all levels and all departments.
Positive, professional attitude and enthusiastic demeanor.
Ability to work independently with minimal or no direction from leadership
Compensation and Benefits:A competitive salary is offered to new hires of up to $67,000 per year, commensurate with experience, as well as a comprehensive benefits package including health, dental, and vision insurance, retirement plan contributions, tuition reimbursement, and generous paid time off. In addition to your base salary, you have the potential to significantly increase your earnings.
After hire, the Company offers performance-based raises and pathways for higher pay through continuous learning and education, with the potential to reach up to $95,000 annually in this position.
Equal Opportunity Employer:Our organization is committed to providing equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Technical Account Manager
Remote
As businesses increasingly rely on data + AI for competitive advantage, reliability has become a non-negotiable. Named a CBInsights AI100 company and described by Forbes as the "New Relic for data", Monte Carlo supports some of the world's most prestigious companies, including Fox, Roche, Honeywell, and CreditKarma to deliver trustworthy data + AI at scale.
Backed by Accel, Redpoint Ventures, Notable Capital, ICONIQ Growth, and Salesforce Ventures, Monte Carlo is powering the future of reliable data + AI.
As a Technical Account Manager (TAM), you'll play a pivotal role in helping enterprise customers achieve reliable data at scale. You'll combine technical know-how with strong relationship-building skills to ensure customers successfully adopt Monte Carlo across their modern data stack.
What You'll Do
* Own the technical relationship for some of Monte Carlo's largest enterprise customers, guiding them through onboarding, integration, and ongoing success.
* Partner with customer's data engineering, analytics, and platform teams to embed Monte Carlo into their data ecosystem (e.g., Snowflake, Databricks, BigQuery, Redshift, dbt, Airflow, Kafka).
* Help customers troubleshoot and understand complex data observability and pipeline challenges, collaborating closely with Monte Carlo's Product, Support, and Engineering teams.
* Serve as a trusted advisor, guiding customers on data & AI observability best practices that deliver measurable business impact.
* Lead technical workshops, health checks, and account reviews to ensure long-term adoption and customer success.
* Act as the voice of the customer, surfacing insights and feedback to shape Monte Carlo's roadmap.
* Partner closely with Sales Engineers and Solution Architects to design and proactively recommend strategies that help customers achieve their business objectives.
* Build a deep understanding of each customer's environment, use cases, and challenges to deliver expert technical guidance and support throughout their journey.
* Create and execute a structured plan to drive efficient and optimized monitors across customer workloads.
What You Bring
* 5+ years in a customer-facing technical role such as Technical Account Manager, Solutions Architect, or Technical Customer Success Manager.
* Understanding of modern data technologies - SQL and the major data warehouses (Snowflake, BigQuery, Redshift, Databricks) or orchestration tool (Airflow, dbt).
* Strong project management skills to drive success across large, complex enterprises.
* Familiarity with data & AI observability, monitoring, or observability concepts - or a strong interest in learning.
* Exposure to cloud infrastructure (AWS, GCP, or Azure) and APIs.
* Excellent communication and storytelling skills - able to explain technical topics clearly to both engineers and executives.
* A proactive, problem-solving mindset with the ability to juggle multiple priorities in a fast-paced, customer-first environment.
Nice to Have
* Previous experience in data & AI observability, monitoring, data technology, or analytics SaaS.
* Background as a data engineer or analytics lead before moving into a customer-facing role.
* Knowledge of data governance, cataloging, or compliance frameworks.
* Familiarity with Python, SQL, and/or scripting is a plus - or a willingness to learn quickly in these areas.
Why You'll Love Monte Carlo
* Work at the forefront of the data & AI observability movement, helping top data teams prevent downtime and build trust in their data.
* Collaborate with a world-class, globally distributed team that values impact, ownership, curiosity, and empathy.
* Partner with some of the most data-forward organizations building the next generation of data products and insights.
* Competitive compensation, meaningful equity, and comprehensive benefits.
* Flexible remote work, generous PTO, and a culture built on autonomy and trust.
#LI-REMOTE
#BI-REMOTE
Come As You Are
Equality is a core tenet of Monte Carlo's culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences.
Monte Carlo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are proud to be recognized for our world-class employee experience:
Monte Carlo Named to American's Most Loved Workplace List 2024
Monte Carlo Named an Inc. Best Workplace for 2024
Monte Carlo Named A Top 20 ORG For Venture Capital Funded Companies, Spring 2024
Monte Carlo Named A Top 5 ORG in San Francisco, Spring 2024
Monte Carlo Named the 2025 Databricks Governance Partner of the Year
Monte Carlo #1 Data Observability Platform G2 for 8th Consecutive Quarters 2025
Beware of Imposter Recruiters and Job Scams
* All official communication from our recruiting team will come from an @montecarlodata.com email address.
* We will never ask candidates to provide sensitive personal information (such as bank details, social security numbers, or payment) at any stage of the recruitment process.
* We will never request payment for equipment, training, or application processing.
* Our open positions are always listed on our official careers page: ****************************************
If you are contacted by someone claiming to represent Monte Carlo but you're unsure of their legitimacy, please reach out to us directly at ***************************** before sharing any personal information.
Easy ApplyContracts Administrator
Remote
This position is primarily focused on drafting, redlining, and negotiating contracts between Cadwell and medical facility-based customers. There is also an Intellectual Property aspect of this role which will facilitate and maintain Cadwell trademark and patents.
Contract Administrator Duties / Responsibilities
Review and redline contract language to conform with acceptable terms and conditions, BAA, NDA, GPO, MPA, ISA, Rental Agreements and more
Manage multiple priorities with urgent deadlines
Create and maintain contracts playbook using as a guide for consistent responses
Work with Contract Manager, legal counsel and cross-functional internal personnel to maintain an appropriate contracts strategy suiting the needs of the business
Exhibit excellent decision-making skills in resolving conflict or differences that arise in the negotiation of new or existing agreements.
Ensure prioritization and provide reporting to senior management on high level contract issues.
Serve as internal contract management system point of contact and expert.
Develop, implement, train on strategies and management of the company's trademark and patent portfolios.
Oversee the filing, maintenance, and renewal of trademark of patent and trademark applications including expenses related to filings, litigation and renewals
Provide guidance on trademark issues to internal stakeholders, including leadership.
Lead the preparation and filing of new trademark and patent applications, ensuring timely and accurate submissions in coordination with external legal counsel.
Oversee trademark oppositions, analysis, risk, clearance and search, cancellation, and other proceedings related to the protection of company trademarks and new marks.
Education / Experience:
5+ years' experience with commercial contract preparation, drafting, redlining, contract negotiations, contract administration. Thorough knowledge of all appropriate ethical standards regarding contracting actions. Healthcare industry contracting experience is highly desired.
Bachelor's Degree and paralegal or contracts, intellectual property experience in business or related field; 4 years of directly related experience may be substituted for the educational requirement
Contract Management Certification or Paralegal certificate required.
Prior contracts manager, corporate paralegal, or intellectual property experience
Demonstrated experience in working independently to identify, analyze and solve problems with creative solutions and minimum supervision
Experience with trademark and patent processes and requirements is a bonus.
Job Knowledge / Requirements:
Must be highly organized, have exceptional attention to detail, and excellent written and verbal communication skills. Complete work both independently and as an effective member of the team, adapting to changing requirements, deadlines, and priorities as needed
Self Starter
Competency in computer skills: MS Office and Google; Clickup
Strong project management and multitasking abilities.
Critical success criteria include an organized approach to work, effective time management, initiative in seeking answers and educating self about situations
Must be able to summarize complex situations, convey to decision makers and have excellent judgment skills, knowing when to seek input
Communicate across the company at all levels of hierarchy and with external legal counsel with professionalism and good judgement.
Gather and analyze information, explore options for action, present pros and cons for action in novel situations
Ability to handle confidential and sensitive information with discretion.
Salary Range$75,000-$90,000 USD
Auto-ApplyEnvironmental Health & Safety Manager - Distribution Center - Macon, GA.
Remote
We are seeking a highly experienced and motivated Distribution EHS Manager to oversee the Environmental, Health, and Safety (EHS) programs on-site at our distribution center Macon, GA. This role will primarily focus on safety, with a strong understanding of hazardous materials (hazmat) shipping requirements, industrial hygiene, ergonomics, and the development of business cases for improvements in engineered controls and personal protective equipment (PPE). The ideal candidate will have extensive experience in EHS management within a distribution or logistics environment.
ESSENTIAL FUNCTIONS:
1. Safety Management:
Lead and manage EHS processes and systems, driving continual cultural improvement and proactive risk management.
Own end-to-end processes for audits, conducting periodic reviews of EHS standard documents.
Facilitate continuous compliance with company policies, procedures, and external regulatory requirements as they relate to environmental health and safety.
Demonstrate understanding of safety standards as they relate to powered industrial trucks and powered lifting equipment.
2. Incident Management:
Conduct post-accident investigations and prepare reports identifying possible root causes and hazards.
Develop and implement incident investigation protocols utilizing systematic root cause analysis methods.
Respond and manage workplace accidents, accidents that lead to property damage, and other reportable incidents.
Conduct root cause analysis in workplace accident and machinery investigations.
3. Program Development and Evaluation:
Assist in the development, evaluation, and upgrading of safety programs.
Ensure the implementation of Job Safety Analysis throughout the warehouse to support continuous improvement through thoughtful comprehensive hazard identification and risk mitigation.
Provide expert oversight of mandated EHS programs including hearing conservation, safety eyewear program, bloodborne pathogens, machine guarding, hazard communications, powered industrial vehicles, welding, RCRA, Storm Water, SARA 313, community right-to-know, and personal protective equipment.
4. Training and Record Keeping:
Ensure all training and record keeping & reporting, including online reporting of EHS and workers' compensation-related requirements, is timely and accurate.
Partake in new hire orientation and onboarding process to increase safety awareness for new employees.
Manage and coordinate staff in safety, environmental, and compliance training.
5. Collaboration and Communication:
Act as a liaison with Local, State, and Federal Regulatory Agencies on matters relating to Safety and Environmental regulatory compliance and is a resource for interpretation of OSHA and EPA regulations.
Collaborate with engineering, maintenance, and operations functions on proper machine guarding implementation and usage.
Partner with Risk Management in coordinating and managing Worker's Compensation Claims to include return to work status, accommodating work restrictions, and logging leave periods.
Partner with Human Resources in reviewing and recommending corrective actions involving employee safety or environmental policy violations.
Conduct and lead safety committee meetings.
Attend weekly manager/staff meetings for the facility.
6. Industrial Hygiene and Ergonomics:
Conduct industrial hygiene studies and readings to determine hazardous exposure to employees.
Perform ergonomics studies to improve workplace design and reduce the risk of musculoskeletal disorders.
Develop white papers and business case studies with Return on Investment (ROI) for improvements in engineered controls, PPE, etc.
7. Hazardous Materials Management:
Partner and manage 3rd party contractors in EHS compliance efforts such as HazMat disposal, inspections, improvements, or repairs to infrastructure.
Conduct weekly inspections of material determination area of hazardous wastes and storage, partnering with a 3rd party contractor for proper disposal.
Coordinate and manage hazardous spill containment and response.
8. System Management and Reporting:
Administer and input data into an equipment/fleet management system.
Show an understanding of CCTV systems in order to review and export videos for evidence in accident case developments.
9. PPE and Emergency Response:
Perform PPE assessments for different job tasks within the facility.
Review, evaluate, and develop emergency response procedures for the facility.
Coordinate training for Emergency Response Personnel.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: Bachelor's Degree in Environmental Science Occupational Health and Safety, Industrial Hygiene, or a related field (or equivalent experience).
Certificate(s) or License(s): Certified Safety Professional (CSP) or other relevant EHS certifications
Years of experience: Minimum of 5-7 years of experience in EHS management within a distribution or logistics environment.
Experience with Cority safety management systems and Workday e-learning platforms.
Familiarity with ISO 14001 and OHSAS 18001/ISO 45001 standards.
Experience in developing white papers and business case studies with ROI for safety improvements.
KNOWLEDGE, SKILLS, AND ABILITY:
Frequent:
Lead and manage EHS processes and systems, driving cultural improvement and proactive risk management.
Conduct regular safety audits and inspections.
Facilitate compliance with company policies and regulatory requirements.
Prepare and follow up on written reports of findings and recommendations.
Conduct post-accident investigations and prepare root cause analysis reports.
Provide training and support for EHS programs and compliance requirements.
Collaborate with cross-functional teams on safety and compliance initiatives.
Conduct industrial hygiene and ergonomics studies to improve workplace safety.
Administer and input data into equipment/fleet management systems
Infrequent:
Develop and present reports on training effectiveness and compliance metrics.
Lead strategic EHS initiatives and conduct advanced training sessions.
Prepare for and coordinate external regulatory audits and respond to findings.
Develop white papers and business case studies with ROI for safety improvements.
Coordinate hazardous spill containment and response.
Conduct and lead safety committee meetings.
Review, evaluate, and develop emergency response procedures for the facility.
Conduct and manage PPE assessments and recommendations for different job tasks.
TRAVEL REQUIREMENTS:
Ability to travel up to 30%
PHYSICAL REQUIREMENTS:
Regularly: Computer Work, walking, sitting, standing
Occasionally: Lifting up to 50 lbs.
INDEPENDENT JUDGEMENT
:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
Auto-ApplyPharmacist Centralized Services Work From Home - NY
Deerfield, IL jobs
Responsible for the implementation of healthcare strategies and driving patient health outcomes. Executes patient intervention pharmacy programs and ensures compliance of clinical pharmacy services. Responsible for executing against identified partner-established pharmacy programs. Drives Pharmacy financial performance by executing on pharmacy programs to maximize reimbursements while improving patient health outcomes. Responsible for prescription processing from a remote setting. Fosters strong relationships with medical communities in assigned area and acts as a representative and liaison of the company. Serves as a subject matter expert and resource to other pharmacists and field leaders. Maintains current knowledge of Pharmacy industry and maintains required licensure.
Job Responsibilities
Implements direct patient care programs, including but not limited to Medication Therapy Management programs, Immunization Services, and Payer and Pharma Adherence & Clinical Programs. Drives the execution of multiple business plans and projects to ensure business needs are being met.
Drives compliance and continuous quality improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Helps ensure area Pharmacies adhere to regulatory compliance, standard operating procedures and FDA regulations.
Drives regional pharmacy financial performance by aligning business strategies with company financial goals. Implements and executes patient intervention pharmacy programs to maximize financial performance.
Supports efforts on enhancing patient experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and retail, clinical, or wellness services such as immunizations, disease state management and Specialty programs).
Provides expertise, resources, education and support to pharmacists and field leadership. Supports staff training experiences and development opportunities. Promotes teamwork and motivates Pharmacy staff by fostering a shared vision and supporting company policies, procedures, mission, values, and standards of ethics and integrity.
Conducts data and clinical reviews and taking necessary actions to ensure accuracy and appropriateness of medications.
Reviews drug histories and patient profiles to ensure proper and safe drug therapy. Provides individualized patient/provider consultation.
Through use of superior communication skills, wins the trust of patients by listening to their issues and providing a sounding board for the pharmacy concerns.
Provides feedback as to the effectiveness of the Customer Retention Program including comments from patients as the value of individual consultations.
Responsible for all questions, dialogues, and issues which relate directly to patient therapy.
Provides clinical consultation and knowledge to patients, doctors, and insurance plans as needed.
Performs other work consistent with the job responsibilities in this document as assigned by management.
Follows guidelines and procedures for all job responsibilities in order to meet goals. Adheres to company policies and procedures including all HIPAA guidelines/regulations.
Ensures compliance with federal, state, and local pharmacy laws.
About Walgreens
Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
BS in Pharmacy or PharmD and at least one (1) year of experience in a retail pharmacy environment.
Current Pharmacist license as granted by the appropriate state licensing authority.
Experience motivating team members to research and resolve issues.
Experience working with confidential information.
Willing to work non-standard hours, which may include evenings, holidays and/or weekends.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Willing to travel up to 10% of the time for business purposes (within state and out of state).
Willingness to obtain other state pharmacy licenses if needed.
Knowledge of insurance plans.
Knowledge of computer operating systems including Intercom, Promise, and Plus.
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
We will consider employment of qualified applicants with arrest and conviction records.
Senior Lead Engineer, Mobile
Remote
, Inc.
Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.
About the Role
We're looking for a Senior Lead Engineer to drive the technical vision for our consumer-facing native mobile apps, primarily on iOS (Swift), with familiarity in Android (Kotlin). You'll play a key role in leading, designing and executing our mobile strategy, building features used by millions of clients.
This is a high-impact, cross-functional role for someone who is equally passionate about elegant engineering and empowering user experiences. You'll work closely with Product, Design, Data Science, and other Engineering teams to bring Stitch Fix's mobile-first experiences to life.
You're excited about this opportunity because you will…
Lead technical strategy for our native mobile apps, focusing on the iOS platform.
Collaborate across teams to deliver innovative, scalable features that drive personalization, conversion, and long-term client engagement.
Partner with Android engineers to ensure platform parity, shared best practices, and consistent client experiences.
Drive continuous improvement in performance, stability, and code quality across mobile codebases.
Stay ahead of mobile industry trends and help Stitch Fix leverage modern frameworks, tools, and practices.
Contribute to and influence Stitch Fix's mobile platform roadmap, ensuring it aligns with business goals and product vision.
We're excited about you because…
You have 5-7+ years of experience in mobile development, with a strong expertise in iOS (Swift, UIKit/SwiftUI).
You may have production experience building and maintaining native Android apps (Kotlin).
You have experience collaborating with cross-functional teams, including Product, Design, and Data.
You have familiarity with modern tools and pipelines: CI/CD, unit/UI testing, instrumentation, crash analytics.
You have strong communication skills and a passion for solving real user problems with simple & effective mobile solutions.
You have experience with personalization, e-commerce, or digital retail platforms.
You have supported an established codebase that consists of multiple architectures that have evolved through the years.
You are familiar with GraphQL, analytics tools (e.g., Datadog), and A/B experimentation frameworks.
You have prior work on accessible, internationalized mobile experiences.
Why you'll love working at Stitch Fix...
We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix.
We cultivate a community of diverse perspectives- all voices are heard and valued.
We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
We boldly create the future while keeping equity and sustainability at the center of all that we do.
We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
We offer comprehensive compensation packages and inclusive health and wellness benefits.
Compensation and Benefits
This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance.This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Salary Range$111,800-$186,000 USD
This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: ****************************************************************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or **************************************
Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************.
You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************
Auto-ApplyRemote - Payor-Partner Programs Specialist
Syracuse, NY jobs
Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. Assist in orienting and training employees
Job Summary: Responsible for all aspects related to management of hub services relationships, entering of medication orders, and customer service for patients/providers in a call center environment.
Responsibilities
Provide direct support and serve as primary point of contact patients of designated third-party payers
Follow customized patient support service models and programs to meet and exceed client expectations
Follow established protocol and non-standard service models to provide the highest quality of services to patients
Serve as subject matter experts on the intricacies of selected payer partner programs and assist patients in ensuring the correct triage and handling
Responsible for assisting in the implementation of process improvement to ensure a streamlined patient relationship consistent with selected payer specifications. This may include accessing systems such as partner CRMs to investigate patient needs more fully.
Responsible to receive triage patient calls from general call center for handling.
Responsible for accurate selecting billing and shipping methods for incoming patient orders and setting up delivery of patient orders as necessary
Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
Document patient reported information into TherigySTM
Document and reporting information via McKesson EnterpriseRX
Document and research plan specific information in partner CRM/tools.
Provides resolution to customer service issues to ensure member satisfaction
Work with members to provide resolution to payment related issues on accounts/orders
Maintain and keep reasonable production as determined by supervisor
May assist in orienting and training new employees
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
May assist in training new employees
Qualifications
Job Skill Requirements:
Broad knowledge of medications, physician orders, and pharmacy systems
Effective communication skills
Outstanding customer service skills
Excellent organization skills
Ability to multitask and prioritize
Excellent computer and keyboarding skills
Educational Requirements:
Minimum: High School Diploma or GED
Preferred: Pharmacy technician or related certification
Experience:
Past experience in a customer service-related field
Preferred: 6 months experience in a call center environment
Preferred: 12 months experience as a pharmacy technician
Compensation
$18.50 - 22.00 per hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyLicensed Remote Pharmacy Technician (Texas Only)
Deerfield, IL jobs
In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department.
Job Responsibilities
Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects.
Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.
About Walgreens
Founded in 1901, Walgreens (****************** has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
18 years of age or older
High School Diploma or GED.
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
Communicate effectively in writing and verbally.
At least one year of pharmacy technician experience in a retail or call center environment.
At least 18 months experience as a pharmacy technician with a certificate/registration by state as granted by the state Board of Pharmacy or nationally recognized certification agency.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).
Fluency in Spanish and English.
We will consider employment of qualified applicants with arrest and conviction records.
Hourly: An employee in this position can expect an hourly rate between $16.50 to $20.00. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
Anthropologie Temporary Retoucher
Remote
The
Retoucher
is responsible for retouching product and creative imagery for
Anthropologie's e-commerce site. The primary objective of this role is to provide all retouched images while maintaining quality and authenticity under extremely tight deadlines.
Role Responsibilities
· Retouch product images for Anthropologies' Photo Studio including: E-comm accessories, beauty, shoes and home products, web creatives / social media
· Meet daily image goals and display flexibility when deadlines change
· Work with Art Directors and Photographers to execute creative briefs for web platforms including social media and email campaigns.
· Receive creative direction from Senior Retouchers, stylists, photographers and designers.
· Solve product errors across all classes to avoid costly production and activation delays.
· Work with all teams on how and when retouching should be implemented to provide more efficient workflow practices.
· React quickly to requests and take action when necessary.
· Provide direction and support to Assistant Retouchers.
· Maintain organization of files
· Interact with the DAM and project management platforms
· Checking, updating metadata
Role Qualifications
Must have 3+ years professional retouching experience.
Demonstrate technical expertise to the Art Directors, Photographers & Stylists to
produce imagery that is at the forefront of e-comm industry.
Proven ability to work efficiently and produce a high volume of quality retouched images.
Must work well in a team environment, adhering to strict deadlines in a fast-paced,
rapidly changing environment.
Proactive, motivated, dedicated and able to take initiative.
Strong knowledge of photo retouching:
Photo compositing, masking, silhouetting and color corrections. Skin corrections, body proportion modifications and styling adjustments.
Demonstrate knowledge of the Anthropologie brand and how it relates to retouching.
Experience with Digital Asset Management systems
Location: remote
#LI-DD2
The hourly wage range for this role is $30.25- $40.01.Wages are based on several factors, including, but not limited to, experience, education, geographic location, etc.
”
#li-dd2
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit **********************************
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Auto-ApplyData Center Program Manager
Wilkes-Barre, PA jobs
Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose!
At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure.
Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future.
Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world.
Ready to shape the future of resilient communities?
We are seeking a talented Program Manager for Data Center Campus Developments. This is a remote position. You will have the opportunity to perform, lead, and monitor project managers, design functions, and solution development for various data center campus projects while maintaining positive relationships with clients. Lead each project in efforts to exceed client expectations while actively participating in business development activities.
What You'll Do:
Establish and maintain standards for projects, clients, and vendor activities
Take ownership of the project management process from start to finish, including but not limited to vision set-up, assembly of proposal teams, kick-off meetings, project scope/budget/schedule, and continuous communication with the client for the duration of the project to ensure the client's needs are met
Responsible for project plans, including project scope of work and WBS (Work Breakdown Structure) for complex multi-discipline-based projects
Participate in client development, sales strategies, presentations, opportunities, and the strategic planning/direction of data center campus developments
Advocate for a clear project delivery strategy and effectively communicate it to teams and extended stakeholders. Drive alignment around key milestones, workflows, and critical path management for large capital improvement and greenfield, and brownfield projects.Provide leadership and development opportunities to internal teams consisting of project management and engineering professionals. Oversee project schedule and cost control activities, ensuring adherence to program-level controls, safety, and quality initiatives
Optimize resource allocation across the project portfolio. Identify and mitigate potential issues that could impact project timelines or budgets. Maintain a forward-looking perspective on resource needs, ensuring that master planning, utilities, design engagement, and equipment supply chain remain ahead of project demand
Ensure operational efficiency, including minimizing outstanding WIP and A/R by ensuring client milestones, budgets, and expectations are met
Maintain a strong understanding of current BIM, VDC standards, and industry solutions
Assist in the preparation and/or monitoring of complex schedules to ensure the timely completion of the work
Engage in business development efforts and prepare responses to Requests for Proposals
Collaborate with other leaders on project execution and delivery
Contribute to MSA, NDA, Terms, contract negotiations, set-up, and Vendor partnership agreements
Request billing and payment terms with clients and participate actively in Accounts Receivable efforts
Communicate client activity/satisfaction and identify opportunities that need additional support from leadership within the group
Foster a positive relationship with clients to determine future opportunities/additional services needed, and utilize Client feedback to monitor continuous improvement functions
Contribute content for internal and external marketing purposes and outreach on social media platforms
What You'll Bring:
A Bachelor's degree in Engineering or Engineering Technology from an accredited four-year college or university
Minimum 8+ years of experience in data center campus development projects
Minimum 3+ years of project management experience
The ability to work nights and weekends as required to attend meetings or to meet demanding project schedules
Salary Range:
At Verdantas, we offer comprehensive benefits packages for our employees. Actual salary is based on the circumstances of each position and candidate, such as geographic location, skills, and certifications. We recognize and reward exceptional performance and strive to ensure fair compensation across all roles and departments within the company. The minimum salary for this position is $170,000 (negotiable based on the criteria presented above).
Benefits:
Flexible Work Environment
Paid Parental Leave
Medical
Dental
Vision
Life and AD&D Insurance
Short-Term and Long-Term Disability
401(k) with Company Match
Paid Time Off + Holidays
Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce.
Verdantas is an EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet
Auto-ApplyPatient Benefit Specialist- Remote
Syracuse, NY jobs
Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees
Job Summary: Responsible for all aspects related to adjudication and billing of specialty prescriptions in a call center environment.
Responsibilities
Job Duties:
Responsible for monitoring adjudication queue(s)
Responsible for contacting members and prescribers on non-covered items
Facilitate prior authorization process for customers
Provide clinical services in TherigySTM
Customer service coverage for incoming calls and directing incoming calls
Provides resolution to customer service issues to ensure member satisfaction
Work with members to provide resolution to payment related issues on accounts/orders
Maintain and keep reasonable production as determined by supervisor
May assist in orienting and training new employees
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualifications
Attendance Requirements:
Must be available, and on-time for scheduled work shifts.
Must be able to work nights and weekends as required.
Educational Requirements:
Minimum: High School Diploma or GED
Preferred: Pharmacy technician or related certification
Experience:
Past experience in a customer service related field
6-12 months experience as a pharmacy technician
Special Conditions of Employment:
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Job Skill Requirements:
Broad knowledge of medications, physician orders, and pharmacy systems
Familiar with Enterprise billing options and practices surrounding claim submission
Strong communication skills
Outstanding customer service skills
Excellent organization skills
Ability to multitask and prioritize
Excellent computer and keyboarding skills
Successful completion of a pre-employment and/or random drug screening test
Required Training:
HIPPA Privacy Course
HIPPA Security Course
Fraud, Waste, and Abuse Course
MethGuard Course
HIPPA Privacy CE Mastery Exam
HIPPA Security CE Mastery Exam
Fraud, Waste, and Abuse CE Mastery Exam
MethGuard CE Mastery Exam
Behavioral Traits Required:
Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with
Initiative: Must work within supervision guidelines and assume additional responsibilities
Flexibility: Must be willing to work variable work schedules, nights and weekends, assist others as requested and available, and be willing to perform all assigned work
Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences
Involvement: Must enjoy the demands of the job and work with interest and enthusiasm
Customer Service: Must provide superior customer service (for Noble customers, fellow employees and business partners), listen attentively to their needs and respond appropriately
Safety: Must take care of equipment and employ good safety habits
Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams
Compensation
$17.50-19.37 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyCommercial Marketing Analytics Manager (Remote Available)
Bolingbrook, IL jobs
JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.
Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability.
ABOUT THE ROLE
We are seeking an experienced and collaborative Commercial Marketing Analytics Manager to help build and scale a comprehensive marketing measurement capability. This role will focus on developing a full-funnel measurement framework that supports both digital and broader marketing initiatives, enabling more effective planning, execution, and optimization.
The ideal candidate brings a strong foundation in marketing analytics, experience across a variety of measurement methodologies, and a track record of introducing new capabilities that drive business impact. Experience in B2B marketing environments and e-commerce analytics is a strong plus.
SCHEDULE
Monday-Friday, Full-Time, Exempt
Remote Available
WHAT YOU WILL DO
Marketing Measurement Framework & Strategy
* Develop and implement a scalable, full-funnel marketing measurement framework that aligns with business goals and marketing strategies.
* Define and standardize KPIs across brand, demand generation, and retention efforts.
* Partner with marketing leadership to evolve measurement maturity and introduce new capabilities.
End-to-End Campaign Planning & Measurement
* Collaborate with cross-functional teams to support end-to-end campaign planning, from setting objectives and KPIs to post-campaign analysis and insights.
* Ensure measurement plans are in place for all major campaigns, including test design, tracking, and performance evaluation.
* Provide guidance on learning agendas and how to apply insights to future planning cycles.
Cross-Functional Collaboration
* Work closely with teams across marketing, merchandising, commercial strategy, commercial analytics, and data science to ensure alignment on measurement priorities and data integration.
* Serve as a key liaison to translate business questions into structured measurement plans and learning agendas.
E-Commerce Analytics
* Support measurement and optimization of e-commerce performance, including traffic, conversion, and digital merchandising effectiveness.
* Partner with digital and UX teams to analyze customer journeys and identify opportunities to improve site performance and user experience.
* Contribute to the integration of e-commerce data into broader marketing performance reporting.
Capability Development & Enablement
* Support the rollout of new measurement methodologies such as marketing mix modeling (MMM), attribution modeling, and incrementality testing.
* Help integrate digital and offline data sources to enable holistic performance evaluation.
* Collaborate with internal and external partners to evaluate and implement measurement tools and platforms.
Team Leadership
* Manage and develop a marketing analytics analyst, providing mentorship, guidance, and support in day-to-day work and long-term career growth.
* Foster a collaborative and learning-focused environment within the analytics function.
Performance Analysis & Optimization
* Guide the analysis of marketing effectiveness across channels and tactics, identifying opportunities to improve ROI and customer engagement.
* Contribute to test design and evaluation for A/B and test & control experiments.
* Help build dashboards and reporting structures that support ongoing performance monitoring.
WHAT WE'RE LOOKING FOR
* 7+ years of experience in marketing analytics, marketing strategy, or related roles.
* Strong understanding of full-funnel marketing measurement, including brand, digital, CRM, and e-commerce channels.
* Experience developing and implementing measurement frameworks and introducing new analytics capabilities.
* Familiarity with MMM, attribution modeling, and incrementality testing.
* Excellent communication and collaboration skills, with the ability to influence across functions.
* Experience in B2B or hybrid B2B/B2C environments is highly desirable.
* Bachelor's degree in marketing, Business, Economics, or a related field; advanced degree a plus.
Preferred Tools & Platforms
* Google Tag Manager, Google Analytics 4, Listrak, Qualtrics
* Power BI, SQL, Snowflake
* Google Ads
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen.
Working Environment
This job operates in a professional office and home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions.
S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.