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  • Call Center Rep-Work From Home

    KPH Healthcare Services, Inc. 4.7company rating

    Gouverneur, NY jobs

    Scope of Responsibilities: Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effectively answer and document member related inquiries, complete eligibility updates and service member and client request in an accurate and efficient manner. Job Summary: Entry level position. Works under direct supervision following standard procedures and best practices to accomplish assigned tasks, undergoing job training, assisting staff members to complete daily duties and works toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct administrative resources. Responsibilities Job Duties: Help Desk phone coverage for incoming calls, outbound calls and directing incoming calls to appropriate staff members. Understand, master and gain efficiency in systems leveraged by the Help Desk. Provide Help Desk resolution of customer service issues to insure complete client satisfaction. Provide Help Desk resolution of Pharmacy Network problems to insure complete client satisfaction. Assist with and adopt readiness for the startup of new clients including new group enrollments, changes, and deletions. Assist with on-site client orientation, health fairs and business conferences as needed. Assist with on-site resolution of customer service issues to clients as needed. Performs office duties as needed (includes copying, collating, mailings, filing, credit cards) Responsible for completing all mandatory and regulatory training programs Perform other duties as assigned Qualifications Attendance Requirements: Must be available, and on time for scheduled work shifts. Educational Requirements: Preferred: High School Diploma or GED, or equivalent experience Experience: Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service. Special Conditions of Employment: Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific positio Required Training: HIPAA Privacy Course HIPAA Security Course Job Skill Requirements: Exceptional phone and listening skills. Exceptional written and verbal communication skills Preferred PC skills including Microsoft Office Compensation $15.00-15.58 per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.
    $15-15.6 hourly Auto-Apply 8d ago
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  • Remote - Payor-Partner Programs Specialist

    KPH Healthcare Services 4.7company rating

    Syracuse, NY jobs

    Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. Assist in orienting and training employees Job Summary: Responsible for all aspects related to management of hub services relationships, entering of medication orders, and customer service for patients/providers in a call center environment. Responsibilities Provide direct support and serve as primary point of contact patients of designated third-party payers Follow customized patient support service models and programs to meet and exceed client expectations Follow established protocol and non-standard service models to provide the highest quality of services to patients Serve as subject matter experts on the intricacies of selected payer partner programs and assist patients in ensuring the correct triage and handling Responsible for assisting in the implementation of process improvement to ensure a streamlined patient relationship consistent with selected payer specifications. This may include accessing systems such as partner CRMs to investigate patient needs more fully. Responsible to receive triage patient calls from general call center for handling. Responsible for accurate selecting billing and shipping methods for incoming patient orders and setting up delivery of patient orders as necessary Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed Document patient reported information into TherigySTM Document and reporting information via McKesson EnterpriseRX Document and research plan specific information in partner CRM/tools. Provides resolution to customer service issues to ensure member satisfaction Work with members to provide resolution to payment related issues on accounts/orders Maintain and keep reasonable production as determined by supervisor May assist in orienting and training new employees Responsible for completing all mandatory and regulatory training programs Perform other duties as assigned May assist in training new employees Qualifications Job Skill Requirements: Broad knowledge of medications, physician orders, and pharmacy systems Effective communication skills Outstanding customer service skills Excellent organization skills Ability to multitask and prioritize Excellent computer and keyboarding skills Educational Requirements: Minimum: High School Diploma or GED Preferred: Pharmacy technician or related certification Experience: Past experience in a customer service-related field Preferred: 6 months experience in a call center environment Preferred: 12 months experience as a pharmacy technician Compensation $18.50 - 22.00 per hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.
    $18.5-22 hourly Auto-Apply 57d ago
  • Hybrid CFO for Growth & Profitability

    Crafty 4.5company rating

    Chicago, IL jobs

    A leading workplace solutions company in Chicago is seeking a seasoned financial leader to oversee financial strategy and functions. The role involves leading finance teams, optimizing profitability, and communicating strategies to stakeholders. Candidates should possess strong strategic thinking and people leadership skills. The position offers a competitive compensation package, including health benefits and unlimited paid time off, with a salary target of $275,000 - $325,000 based on experience. #J-18808-Ljbffr
    $93k-175k yearly est. 2d ago
  • Healthcare AI Sales Associate - South & West (Remote)

    Phia LLC 3.6company rating

    Boston, MA jobs

    A leading healthcare analytics company is seeking an Associate Sales Executive based in Boston, MA. The role involves developing sales strategies, managing customer relationships, and generating leads in the healthcare sector. The ideal candidate has an advanced degree in business or related fields and more than a year of sales experience. The position requires a willingness to learn about genetics and diagnostics and the ability to travel at least 50% of the time. #J-18808-Ljbffr
    $30k-38k yearly est. 2d ago
  • Graphic Designer-Packaging

    Blue Marble 3.7company rating

    Ashland, OR jobs

    We are seeking a highly skilled Graphic Designer to create and manage design deliverables for our products-from concept through final file delivery-across a wide range of print projects. These design efforts will focus heavily on product packaging, merchandising displays, and general marketing strategies for our product lines. The Graphic Designer will play a key role in shaping brand strategy by contributing ideas and conducting research that incorporates consumer insights, look & feel, competitor differentiation, and marketing objectives. This role requires critical thinking, strong communication skills, and the ability to collaborate with multiple external departments to gather information, align priorities, and ensure project success. Our packaging projects demand expertise in realistic photo manipulation, typography, layout, and occasional illustration. The ideal candidate is a master of Adobe Photoshop and Illustrator, with a portfolio that showcases an exceptional eye for composition, lighting, shadows, texture, and a strong ability to highlight products in ways that drive customer engagement. Producing these deliverables on time requires a specialized skill set, along with excellent time management to juggle multiple deadlines. We are looking for a self-motivated team player who thrives in a collaborative environment, enjoys brainstorming, and is involved from the early stages of a project through to production. This individual consistently pushes beyond “good enough” and is committed to delivering the highest standards of design excellence. Role and Responsibilities Lead individual design projects from concept to completion, producing packaging, merchandising displays, POP materials, renderings, mock-ups, and occasional product design. Conceptualize and execute original packaging designs that are visually impactful, strategically aligned, and on-brand. Develop sub-brands and product lines, including tone, aesthetic, positioning, and execution of brand and packaging identity. Collaborate closely with Marketing, Product Development, and other cross-functional teams to meet strategic and creative objectives. Present packaging concepts and pitch decks to internal teams and stakeholders across departments. Contribute to broader marketing efforts, including product positioning, strategy development, and ideation for new product offerings. Produce drafts, prototypes, and high-quality design solutions. Accept direction and constructive feedback gracefully, refining concepts and producing polished final deliverables. Participate in peer reviews, offering thoughtful and actionable feedback. Assist with art direction for photoshoots (photography skills are a plus). Collaborate with copywriters to ensure design and messaging align with brand tone and strategy. Manage multiple projects simultaneously, maintaining high attention to detail and meeting deadlines. Coordinate printing deliverables and specifications with third-party vendors. Demonstrate expert-level skills in Photoshop, including lighting, shading, texture, depth of field, and composition to enhance product appeal. Work fluently in Illustrator and adhere to brand style guides and workflow protocols. Desired Qualifications 3-5+ years of design experience with a strong background in graphic and packaging design. A portfolio that demonstrates mastery in packaging, with a strong sense of composition, lighting, shadows, texture, and consumer-focused design. Strong analytical, communication, research, and writing abilities. Advanced skills in typography, layout, photo manipulation, and illustration, with a meticulous attention to detail. Deep understanding of print production processes and preparing files for press. Ability to work independently, take ownership of creative direction, and proactively seek necessary information from stakeholders. Strong collaboration skills with an ability to give and receive peer feedback constructively. Proven ability to work quickly and efficiently in a fast-paced environment. Highly organized, detail-oriented, deadline-driven, and self-motivated. Proficient in the latest Adobe Creative Cloud applications, specifically Photoshop and Illustrator. Familiarity with Microsoft Office (Excel, Word, Outlook). Awareness of current AI tools and their appropriate application in the design process. Experience using task and project management tools/systems. Workplace Arrangement In-person collaboration is a key aspect of Blue Marble's work culture. This role has been designated as four days a week expected at corporate headquarters in Ashland, Oregon, with one day a week remote. This arrangement balances in-person collaboration with remote work flexibility. Note: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organization's needs. Blue Marble is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Paid time off Parental leave Relocation assistance Vision insurance
    $44k-65k yearly est. 4d ago
  • Work from home oppurtunity

    Forever Living 4.7company rating

    New York, NY jobs

    Frustrated with barely making ends meet? Earn some extra cash in the comfort of your home. Listen to a recording on ************ access 6678071 ref 1. Inspiring? Call or text ************
    $52k-81k yearly est. 11d ago
  • Principal Engineer - AI Platform & Shared Services (Remote)

    Levi Strauss & Co 4.3company rating

    San Francisco, CA jobs

    A global apparel company is looking for a Principal Engineer for Shared Platforms & Services in San Francisco. In this pivotal role, you'll evolve the core technology foundation to enhance the digital ecosystem by architecting resilient platforms and driving AI adoption. You'll leverage 12+ years in engineering to lead cross-functional initiatives, mentor teams, and communicate technical concepts clearly. This position offers flexibility as a remote or hybrid role with a competitive salary and a strong focus on platform excellence. #J-18808-Ljbffr
    $181k-235k yearly est. 6d ago
  • Associate Project Manager, International Product Development

    GNC 4.3company rating

    Pittsburgh, PA jobs

    Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well! What We're Looking For: At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day. The Associate Project Manager is responsible for managing all aspects of GNC Product Development projects, including formulation review, flavor testing and approval, packaging specifications, label and artwork review, quality control documentation review, streamlining and optimizing product development processes, and ensuring timely completion of projects and tasks. They support pre-development processes for raw materials and new product concepts, assist with coordination and logistics for the transportation of finished goods, and facilitate effective communication with internal and external stakeholders. What You'll Do: This is a Full-Time Salary Position JOB RESPONSIBILITIES: Manage all aspects of Product Development projects, including formulation review, flavor testing and approval, packaging specifications, label and artwork review, quality control documentation review, and identifying opportunities for process improvements. Support pre-development processes for raw materials and new product concepts, conducting market research, competitor analysis, and feasibility studies. Develop and maintain project schedules, ensuring tasks are assigned, deadlines are met, and project milestones are achieved. Build, maintain, and update project plans; proactively identify risks, dependencies, and potential delays. Collaborate with cross-functional teams, including Merchandising, Marketing, Regulatory, Quality Control, Packaging, Legal, and Supply Chain, to ensure smooth project execution and timely resolution of issues. Coordinate project meetings, provide regular status updates, and communicate progress to internal and external stakeholders. Assist with vendor and supplier evaluation and selection, continuously updating and maintaining the vendor database to ensure accurate and up-to-date information. Assist with budget management and financial tracking for assigned projects. Maintain up-to-date knowledge of industry trends, regulatory requirements, and best practices in product development and project management. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities PHYSICAL ASPECTS/WORK ENVIRONMENT: Hybrid work environment, 2-3 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely. Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus The noise level in the work environment is usually low/moderate *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Nice to Have (Preferred Qualifications) Experience with Specright for product or packaging specifications. Experience with PageProof or similar artwork proofing and approval platforms. Experience coordinating or conducting sensory or taste testing. Familiarity with Redjade or other sensory data collection and analysis platforms. Exposure to international product development or working with overseas manufacturers. Familiarity with dietary supplements, food, beverage, or other regulated consumer goods. Basic understanding of cost modeling, margin analysis, or vendor negotiations. Required Skills and Qualifications: Bachelor's degree in Business, Project Management, Supply Chain, Food Science, Nutrition, Engineering, or a related field.; or an equivalent combination of education and experience. Preferred: 3-5 years of experience in project management or product development for private label consumer packaged goods. Proficiency in utilizing MS Office Suite, Outlook, and Internet applications. Salesforce platform applications. Strong analytical, prioritization, and problem-solving skills. Excellent verbal and written communication skills. Proven ability to build and maintain collaborative relationships with colleagues, peers, and internal/external clients. Self-motivated individual with meticulous attention to detail, deadlines, and reporting. Flexibility and adaptability to work both independently and as part of a fast-paced, deadline-oriented team. Demonstrated ability to influence and collaborate with peers, senior management, and external stakeholders. Ability to join calls and virtual meetings with international partners outside of normal business hours. Ability and willingness to work overtime as required to ensure project success and meet deadlines.
    $33k-86k yearly est. 5d ago
  • Remote VP of Marketing, North America - Growth & Omnichannel Leader

    Tonies 4.0company rating

    Palo Alto, CA jobs

    A leading interactive audio platform is seeking a Vice President of Marketing for North America. This role involves spearheading the marketing strategy, enhancing brand visibility, and driving growth through innovative campaigns across various channels. The ideal candidate has over 15 years of marketing experience, with a strong emphasis on leadership and cultural engagement. This position is critical in expanding our presence in the market while leading a dynamic team dedicated to impactful storytelling. #J-18808-Ljbffr
    $162k-252k yearly est. 6d ago
  • Health Insurance Product Development Assistant

    Novus Group 4.8company rating

    Pittsburgh, PA jobs

    Job DescriptionHealth Insurance Product Development Assistant, Pittsburgh, PA 15219 Secure your future with a direct-hire position as an employee of the company - this is not a temporary role, and you'll never pay a fee for our assistance. As a proud partner of the company, Novus Group is dedicated to helping you succeed. We provide comprehensive support, including resume fine-tuning, personalized interview coaching, compensation insights, and end-to-end navigation of the employment process, leading you directly to an offer. Location: [Downtown Pittsburgh, PA 15219] This role does offer some remote/work-from-home flexibility, but will require a regular presence in Pittsburgh, PA. Company Overview:The Company, a non-profit healthcare organization, is a leader in providing high-quality, compassionate care to patients. With an extensive network of hospitals, clinics, and other medical facilities, the Company is dedicated to improving the health and well-being of the communities served. Job Summary:As the Health Insurance Product Development Assistant, you will assist in the research, analysis, and design of new health insurance products that meet the evolving needs of customers. Working closely with cross-functional teams, you will gather and interpret data, identify market trends, and collaborate on the development of product features and pricing strategies. Your attention to detail, analytical skills, and passion for the insurance industry will be essential as you help shape the future of Company's healthcare solutions. Key Responsibilities:- Conduct market research and data analysis to inform the development of new health insurance products - Assist in the design and testing of product features, benefits, and pricing structures - Collaborate with actuaries, underwriters, and marketing professionals to ensure the viability and competitiveness of new insurance offerings - Gather and synthesize customer feedback to identify opportunities for product enhancements - Support the implementation and launch of new insurance products - Participate positively in various workgroups by offering valuable input, taking action on relevant items, and coordinating between departments as requested by leadership- Assist/take lead in development and presentation of training materials Minimum Qualifications: Bachelor's degree in business, health care, management, a related field OR relevant experience. 2 years of business experience required. Knowledge of Commercial Insurance products is a bonus. Experience in product development a plus, but not required. Good project management skills with proven ability to manage multiple tasks and priorities. Strong computer skills required, with proficiency in Outlook, Excel, Word and Internet Explorer. Strong organizational skills and attention to detail. Strong analytical and problem-solving skills. Strong communication skills, both verbal and written, and the ability to communicate effectively with all levels and all departments. Positive, professional attitude and enthusiastic demeanor. Ability to work independently with minimal or no direction from leadership Compensation and Benefits:A competitive salary is offered to new hires of up to $67,000 per year, commensurate with experience, as well as a comprehensive benefits package including health, dental, and vision insurance, retirement plan contributions, tuition reimbursement, and generous paid time off. In addition to your base salary, you have the potential to significantly increase your earnings. After hire, the Company offers performance-based raises and pathways for higher pay through continuous learning and education, with the potential to reach up to $95,000 annually in this position. Equal Opportunity Employer:Our organization is committed to providing equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
    $67k-95k yearly 5d ago
  • Enterprise Account Executive

    Halcyon 4.7company rating

    Chicago, IL jobs

    What we do: Halcyon is the industry's first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware. Who we are: Halcyon was formed in 2021 by a team of cyber industry veterans after battling the scourge of ransomware (and advanced threats) for years at some of the largest global security vendors. Comprised of leaders from Cylance (now Blackberry), Accuvant (now Optiv), Fireye and ISS X-Force (now IBM), Halcyon is focused on building products and solutions for mid-market and enterprise customers. As a remote-native, completely distributed global team, we recognize great talent can exist anywhere. We invite you to apply to a job you're interested in and we'll work a plan to meet your needs. Enterprise Account Executive - IL/WI Territory The Role: We are seeking an exceptional and results-driven Enterprise Account Executive - Mid-Atlantic, to join our team and make an immediate impact. Our ideal candidate excels at early-stage companies and has influential relationships within the industry, leveraging their in-depth knowledge of the cybersecurity landscape and customer needs to drive outstanding results. Responsibilities: Leverage existing industry relationships within key verticals to generate rapid pipeline and convert prospective clients with minimal ramp time. Be accountable to a defined set of pipeline metrics. Identify and engage potential clients, understanding their needs and presenting tailored solutions with an emphasis on outcomes. Articulate the value proposition of Halcyon's solutions, presenting them in a compelling and relevant manner. Optimize client engagement post-sale, timing additional transactions appropriately. Cultivate and maintain strong relationships with existing clients, acting as a trusted advisor and understanding their evolving cybersecurity requirements. Conduct regular client reviews, assess satisfaction levels, and propose enhancements to further meet client objectives. Network via industry user groups, tabletop events and key industry conferences. Leverage strategic alliance partnerships to realize potential business opportunities and revenue growth. Facilitate continuous enablement, roadmap discussions, Quarterly Business Reviews (QBRs), and Executive Value Conversations (EVCs) to maximize client value and foster lasting partnerships. Negotiate contract terms, pricing and service agreements while ensuring alignment with both organizational and client objectives. Collaborate with internal stakeholders to optimize sales processes, streamline communications, and enhance overall client experience. Skills and Qualifications: Demonstrated ability to drive revenue growth and meet or exceed sales targets. 5+ years of sales in the endpoint cybersecurity industry. Proven track record of 100%+ quota attainment. Skillful pipeline management and the ability to balance high-profile accounts with SMBs. Ability to qualify leads based on key success metrics. Ability to establish and maintain client and executive-level relationships, focusing on their success and long-term partnerships. Familiarity with channel ecosystem and leveraging value added resellers. Proficient in conducting and leading negotiations for procurement and legal agreements, showcasing expertise in driving favorable terms and agreements. Excellent verbal and written communication skills to convey complex concepts in a clear and compelling manner to clients. Willingness to travel up to 75%. Benefits: Halcyon offers the following benefits to eligible employees: Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents. Short and long-term disability coverage, basic life and AD&D insurance plans. Medical and dependent care FSA options. 401k plan with a generous employer contribution. Flexible PTO policy. Parental leave. Generous equity offering. The Company reserves the right to modify or change these benefits programs at any time, with or without notice. #LI-Remote Base Salary Range: $120,000 - $160,000 In accordance with applicable state and federal laws, the range provided is Halcyon's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and equity in the Company. We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to develop the exceptional product we are building. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity employer.
    $120k-160k yearly Auto-Apply 14d ago
  • Pharmacist Centralized Services Work From Home (Must Reside in KY)

    Walgreens 4.4company rating

    Lexington, KY jobs

    Responsible for the implementation of healthcare strategies and driving patient health outcomes. Executes patient intervention pharmacy programs and ensures compliance of clinical pharmacy services. Responsible for executing against identified partner-established pharmacy programs. Drives Pharmacy financial performance by executing on pharmacy programs to maximize reimbursements while improving patient health outcomes. Responsible for prescription processing from a remote setting. Fosters strong relationships with medical communities in assigned area and acts as a representative and liaison of the company. Serves as a subject matter expert and resource to other pharmacists and field leaders. Maintains current knowledge of Pharmacy industry and maintains required licensure. Job Responsibilities Implements direct patient care programs, including but not limited to Medication Therapy Management programs, Immunization Services, and Payer and Pharma Adherence & Clinical Programs. Drives the execution of multiple business plans and projects to ensure business needs are being met. Drives compliance and continuous quality improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Helps ensure area Pharmacies adhere to regulatory compliance, standard operating procedures and FDA regulations. Drives regional pharmacy financial performance by aligning business strategies with company financial goals. Implements and executes patient intervention pharmacy programs to maximize financial performance. Supports efforts on enhancing patient experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and retail, clinical, or wellness services such as immunizations, disease state management and Specialty programs). Provides expertise, resources, education and support to pharmacists and field leadership. Supports staff training experiences and development opportunities. Promotes teamwork and motivates Pharmacy staff by fostering a shared vision and supporting company policies, procedures, mission, values, and standards of ethics and integrity. Conducts data and clinical reviews and taking necessary actions to ensure accuracy and appropriateness of medications. Reviews drug histories and patient profiles to ensure proper and safe drug therapy. Provides individualized patient/provider consultation. Through use of superior communication skills, wins the trust of patients by listening to their issues and providing a sounding board for the pharmacy concerns. Provides feedback as to the effectiveness of the Customer Retention Program including comments from patients as the value of individual consultations. Responsible for all questions, dialogues, and issues which relate directly to patient therapy. Provides clinical consultation and knowledge to patients, doctors, and insurance plans as needed. Performs other work consistent with the job responsibilities in this document as assigned by management. Follows guidelines and procedures for all job responsibilities in order to meet goals. Adheres to company policies and procedures including all HIPAA guidelines/regulations. Ensures compliance with federal, state, and local pharmacy laws About Walgreens Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. BS in Pharmacy or PharmD and at least one (1) year of experience in a retail pharmacy environment. Current Pharmacist license as granted by the appropriate state licensing authority. Experience motivating team members to research and resolve issues. Experience working with confidential information. Willing to work non-standard hours, which may include evenings, holidays and/or weekends. Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates. Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Willing to travel up to 10% of the time for business purposes (within state and out of state). Willingness to obtain other state pharmacy licenses if needed. Knowledge of insurance plans. Knowledge of computer operating systems including Intercom, Promise, and Plus. Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show). Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions). We will consider employment of qualified applicants with arrest and conviction records.
    $109k-137k yearly est. 1d ago
  • 887105BR - Lead Software Engineer "Remote"

    Walgreens 4.4company rating

    Chicago, IL jobs

    At Walgreens, we are laser-focused on the development of next-generation healthcare technology, products and services. This includes collaborating with the Chicago-based MATTER incubator to uncover new innovations that can help shape the future of healthcare, technology and pharmacy. Life in IT is exciting, rewarding, dynamic and always evolving. Now imagine just how much more rewarding and exciting it can be when you're innovating on behalf of better health every day. With a primary focus on our customers, you'll help create and maintain complex systems in a fast-paced retail environment, living and breathing “what's next” as you keep your finger on the pulse of the latest healthcare and technology trends. This is an exceptional opportunity to join some of the brightest, best and most diverse technology minds working today. We are the premier retail IT organization in North America because we provide the best possible value to our stakeholders and customers around the world. Job Description This role demonstrates proficiency in all areas of the professional function and advanced in-depth specialization to perform and implement activities that impact components / processes of specified functional areas of the Walgreens Digital/Online application. This role is typically assigned to strategic, complex undertakings. Receives work in the form of short- and mid-term outcomes that regularly require the application of independent judgment and creativity. Mentors less experienced members of the team. May lead teams / projects. Job Responsibilities Plans, designs, develops, and tests software systems or applications for software enhancements and new products including cloud-based or internet-related resources. Writes code that establishes and enhances coding specifications, typically for software programs and systems that have little or no precedent. Delivers software features with exceptional quality, meeting designated release plans and delivery commitments. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Guides the daily work of assigned work group / team. Recommends modifications to the daily operations of the assigned work group / team. Makes needed adjustments to short-term priorities. Owns a functional area. Breaks large requests down into sub-tasks, gives higher-level status updates. Writes test plans. Takes operational responsibility. Sets measurable goals and meets them. Reviews code changes. Networks with senior internal and external personnel in own area of expertise. Interacts with direct team of accountability, peers and/or managers in other teams. May interact with vendors and/or customers to share information and improve workflow processes. May design specifications of assigned projects and may lead in implementation. Demonstrates proficiency in all areas of the professional function and advanced in-depth specialization in some. Participates in developing technical / business approaches and new or enhanced technical resources. Has proven expertise in software design, architecture and software and system interrelationships. Has expert knowledge of programming languages important to the organization. Sets software engineering project schedules, defines project parameters and tasks and monitors project tasks. Develops and keeps the "vision" of the project, leading others toward its completion. Resolves a wide range of issues in creative ways. Owns the development and rollout for an entire product, or large project. Champions process (Scrum, TDD, etc). Writes tech specs and identifies risks before starting major projects. Sets standards. Goes out of their way to reduce complexity. As needed, takes on additional “tech lead” responsibilities for encouraging an initiative to completion. Allocates and tracks the work of individual contributors. Participates in teaching and training members of work group / team. Qualifications Bachelor's Degree in Computer Science, Information Technology. Experience working in an Agile environment. MERN stack development experience using ReactJS, Redux, NodeJS, ExpressJS, MongoDB and with expertise on JavaScript/TypeScript. Experience in Restful web services using NodeJS ExpressJS. Experience in NoSQL databases, such as MySQL and MongoDB. DevOps Prior experience in leading a group of automation/DevOps or development engineering team. Prior experience to deployment automation for various applications IaaS, PaaS platforms on a large complex system. Experience in working on Kubernetes platform on a microservices architecture on high traffic applications. Strong understanding of infrastructure components (e.g. databases, networking, DNS, cloud services, orchestration tools, containerization). Experience in operationalization high traffic Web and Mobile applications through monitoring and alerting for a polyglot application stack. Web/backend Developer Prior experience in mentoring a team of engineers, tech lead or leading an engineering team. Enthusiastic about promoting high quality standards in the team across documentation, unit testing, code reviews, test automation & CI/CD. Hands on full stack proficiency (e.g., Java, NodeJS, ., SQL, NoSQL, React, JavaScript etc.) Mentor team in the choice of Enterprise Integration patterns for a seamless integration with other enterprise & external assets. Big picture person with obsession about functional completeness, performance, security & resilience of end-to-end solution. Strong knowledge of implementation, security, capacity planning & performance tuning of solutions deployed to Cloud technologies - Azure (ACS, AKS), Google, IBM, AWS or Cloud Foundry. Mobile Developer 6+ years of Mobile App development experience in Swift, SwiftUI, Objective C ( iOS). 6+ Years of Mobile App development in Kotlin( Android). Experience in Test Driven Development and Testing Automation using cloud based products like AppCenter, ADO. Experience in ReactNative Programming. Knowledge of software engineering best practices including coding standards, code reviews, source control management, build process, testing & operations. Accessibility Experience. Experience in building Design patterns, modularized apps. Excellent Debugging, Optimization and Performance Skills. Data & Analytics 6+ years of SME experience integrating, transforming and consolidating data from various structured and unstructured data systems for building analytics solutions in any cloud Platforms: Microsoft Azure, AWS or GCP. 6+ years of experience working with Product Owner and domain experts to deliver data analytics and data Integration solutions. Experience in SQL, Java or Python programming. Experience with relational and NoSQL databases such as Cosmos, Cassandra. Experience in Azure cloud technologies like Azure Data Flow, Data Bricks, Azure Synapse and Analysis Services. Knowledge of software engineering best practices including coding standards, code reviews, source control management, build process, testing & operations. Experience in any of reporting tools like Power BI, Business objects, Cognos or Tableau Working experience with dimensional data modeling and strong knowledge of best practices and solution patterns. Hands on experience in Data Pipeline and integration tools like Talend, Change Data Capture (CDC), Spark & Azure APIs. Coach and guide technical engineers for source data understanding, designing analytical solutions and critical operational support. Additional Information All your information will be kept confidential according to EEO guidelines.
    $116k-146k yearly est. 1d ago
  • Technical Account Manager

    Monte Carlo 3.6company rating

    San Francisco, CA jobs

    As businesses increasingly rely on data + AI for competitive advantage, reliability has become a non-negotiable. Named a CBInsights AI100 company and described by Forbes as the "New Relic for data", Monte Carlo supports some of the world's most prestigious companies, including Fox, Roche, Honeywell, and CreditKarma to deliver trustworthy data + AI at scale. Backed by Accel, Redpoint Ventures, Notable Capital, ICONIQ Growth, and Salesforce Ventures, Monte Carlo is powering the future of reliable data + AI. About the Role We're hiring a Technical Account Manager (TAM) to own the technical relationship for our largest enterprise customers and drive impact across customer adoption, reliability, and long-term success. You'll work closely with customer data teams and internal Product, Engineering, and Sales partners to ensure Monte Carlo is successfully embedded across modern data stacks and delivers measurable business value at scale. What You'll Do Own technical relationships for enterprise customers, guiding onboarding, integration, and long-term adoption Partner with customer and internal teams to troubleshoot complex data observability challenges and deliver best practices Act as a trusted advisor and voice of the customer, informing strategy, roadmap, and customer outcomes You're a Fit If You Have 5+ years of experience in a customer-facing technical role such as TAM, Solutions Architect, or Technical CSM Strong understanding of modern data technologies, including SQL, cloud data warehouses, and orchestration tools Excellent communication skills with the ability to explain technical concepts to both engineers and executives Strong project management skills and a proactive, customer-first mindset Nice to Have Experience with data & AI observability, monitoring, or analytics SaaS platforms Why You'll Love Monte Carlo Work at the forefront of the data & AI observability movement, helping top data teams prevent downtime and build trust in their data. Collaborate with a world-class, globally distributed team that values impact, ownership, curiosity, and empathy. Partner with some of the most data-forward organizations building the next generation of data products and insights. Competitive compensation, meaningful equity, and comprehensive benefits. Flexible remote work, generous PTO, and a culture built on autonomy and trust. #LI-REMOTE #BI-REMOTE Come As You Are Equality is a core tenet of Monte Carlo's culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Monte Carlo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be recognized for our world-class employee experience: Monte Carlo Named 2025 Databricks Data Governance Partner of the Year We were recently recognized as the #1 Data Observability Platform by G2 for the 4th consecutive quarter. See our G2 reviews here! Monte Carlo was featured on Database Trends and Applications (DBTA's) Trend-Setting Products for 2025! We are super proud to be named the 2026 Best Place to Work by Built In! Beware of Imposter Recruiters and Job Scams All official communication from our recruiting team will come from an @montecarlodata.com email address. We will never ask candidates to provide sensitive personal information (such as bank details, social security numbers, or payment) at any stage of the recruitment process. We will never request payment for equipment, training, or application processing. Our open positions are always listed on our official careers page : *************************************** . If you are contacted by someone claiming to represent Monte Carlo but you're unsure of their legitimacy, please reach out to us directly at ***************************** before sharing any personal information.
    $94k-121k yearly est. Auto-Apply 60d+ ago
  • Coordinator Manufacturer Special Programs - Remote

    Walgreens 4.4company rating

    Deerfield, IL jobs

    Provides individualized service to new and existing Manufacturers/HUBs/patients in relation to their prescriptions, clinical services and program inquiries for Free Drug, Quick start, Bridge, PAP, replacement or Cash-discount programs. Responsible for processing referrals from initial approval, through verification and shipment in compliance with contractual requirements and will understand manufacturer established eligibility criteria, including but not limited to calculating household income and applicable % of Federal Poverty Guidelines (FPL), and collecting necessary financial documents from patients. **Job Responsibilities:** + Serves as the single point of contact for manufacturers and third-party HUBs relating to any patient, prescription, program or data query, while ensuring policies and procedures are followed; coordinates patient care by scheduling referrals communicating shipment information, assessing supply needs, verifying patient information, and triaging patients to a pharmacist, as appropriate. + Creates and processes through all assigned referral and order stages including re-orders received by electronic data feed, fax, mail and telephone; partner closely with manufacturer/HUB Case Managers to ensure streamlined communication and minimize service interruptions. + May perform Order Processing functions such as data entry, calling doctors' offices for Rx clarifications and updating patient medical profile. + Performs review of patient financial documents to determine FPL% (Federal Poverty Level percentage) to perform eligibility determination functions. + Creates and distributes daily Bridge Report and Quick Start reports for review of patient eligibility for department Bridge and Quick Start programs, as well as processing through all referral and order stages all Bridge and Quick Start referrals and re-order referrals. + Completes monthly benefit investigation to determine patient's eligibility for patient assistance programs (PAP), including review of patient financial documents. + Consults with the pharmacists to make them aware of any changes in a patient's condition, compliance issues or side effects and transfer patients directly to a pharmacist for counseling, as needed. + Assists with patient activities, including follow-up calls for patient's next order/refill, initiate the discharge of patient from services, contact a patient's doctor's office to schedule delivery of an order, request a letter be sent to the patient if unable to make contact and any other reminders necessary related to the patient's care. + Other responsibilities as judgment or necessity dictate. **About Walgreens** Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. **Job ID:** 1722356BR **Title:** Coordinator Manufacturer Special Programs - Remote **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Retail **Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL 60015 **Full District Office Address:** 108 WILMOT ROAD,DEERFIELD,IL,60015-05108-00001-Y **External Basic Qualifications:** + High school diploma or GED. + At least 1 year of experience in patient care, healthcare, retail, or customer service-oriented role. + Experience providing customer service. + Strong written and verbal communication abilities. + Ability to prioritize and manage multiple responsibilities. + Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. **Preferred Qualifications:** + Must have an active pharmacy technician license or certification as required by state Board of Pharmacy. + Experience in calculating benefit usage balances, co-pays, days of supply, and other health insurance mathematical calculations. + At least 1 year of experience in patient care, healthcare, retail, or customer service oriented role + Strong attention to detail We will consider employment of qualified applicants with arrest and conviction records. An employee in this position can expect an hourly rate between $16.50 to 22.00 an hour. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits. **Shift:** **Store:**
    $16.5-22 hourly 41d ago
  • Remote Travel Advisor

    Nicole 3.1company rating

    Orlando, FL jobs

    Are you passionate about travel and dream of turning wonderlust into a rewarding career? Look no further! We are offering a unique remote opportunity for individuals like you to become a remote Travel Consultant and embark on an incredible journey. Why choose a career as a Remote Travel Consultant? Flexibility and Freedom: Say Good-bye to the 9 to 5 grind and embrace a flexible work schedule that fits your lifestyle. As a remote travel consultant, you have the freedom to work from anywhere in the world. Whether your ideal office is in a cozy cafe, a tropical beach in Aruba, or the comfort of your own home. Unlimited Earning potential: Take control of your financial future with unlimited earning potential. As a remote travel consultant, you'll have the opportunity to earn through commissions, incentives, and bonuses. The more you sell, the more you'll earn. Personalized Travel experiences: Create unforgettable travel experiences for your clients by curating personalized itineraries tailored to their unique preferences. From Luxurious getaways to budget-friendly adventures, you'll have the power to make dreams come true. Expand your network: Connect with a global network of travel enthusiasts, industry professionals and suppliers. Collaborate with like-minded individuals, attend industry events and build relationships that can open doors to exciting opportunities. Training and Support: We provide comprehensive training and ongoing support to ensure your success as a remote travel consultant. Benefit from our expertise, industry insights, and cutting-edge technology to stay ahead in the ever-evolving travel industry. Make a difference: As a remote travel consultant, you have to power to transform lives through travel. Help clients discover new destinations, create lifelong memories, and foster cultural understanding. Your expertise will make a positive impact on people's lives. No prior experience is necessary. We provide the tools and resources to help you thrive. Take the leap and turn your passion into a fulfilling and profitable career. Please note: This opportunity is open to individuals 18 years and older, who reside in the USA and who are motivated, self-driven and who have a genuine passion for travel. Responsibilities include: Proficiency in English or Spanish Attention to detail Organizing travels from beginning to end, including tickets, accommodation, and transportation and activities. Researching various destinations and means of travel regarding prices, customs, and reviews. Supplying travelers with pertinent information. Ability to determine your clients needs and suggest suitable travel packages. Use promotional techniques and prepare promotional materials to sell itinerary tour packages. handle unforeseen problems and complaints and determine eligibility for money returns. Attend trainings to maintain familiarity with tourism trends. Create and update electronic records of clients. Maintain relationships with key persons.
    $38k-73k yearly est. Auto-Apply 58d ago
  • Contracts Administrator

    Cadwell 4.3company rating

    Remote

    This position is primarily focused on drafting, redlining, and negotiating contracts between Cadwell and medical facility-based customers. There is also an Intellectual Property aspect of this role which will facilitate and maintain Cadwell trademark and patents. Contract Administrator Duties / Responsibilities Review and redline contract language to conform with acceptable terms and conditions, BAA, NDA, GPO, MPA, ISA, Rental Agreements and more Manage multiple priorities with urgent deadlines Create and maintain contracts playbook using as a guide for consistent responses Work with Contract Manager, legal counsel and cross-functional internal personnel to maintain an appropriate contracts strategy suiting the needs of the business Exhibit excellent decision-making skills in resolving conflict or differences that arise in the negotiation of new or existing agreements. Ensure prioritization and provide reporting to senior management on high level contract issues. Serve as internal contract management system point of contact and expert. Develop, implement, train on strategies and management of the company's trademark and patent portfolios. Oversee the filing, maintenance, and renewal of trademark of patent and trademark applications including expenses related to filings, litigation and renewals Provide guidance on trademark issues to internal stakeholders, including leadership. Lead the preparation and filing of new trademark and patent applications, ensuring timely and accurate submissions in coordination with external legal counsel. Oversee trademark oppositions, analysis, risk, clearance and search, cancellation, and other proceedings related to the protection of company trademarks and new marks. Education / Experience: 5+ years' experience with commercial contract preparation, drafting, redlining, contract negotiations, contract administration. Thorough knowledge of all appropriate ethical standards regarding contracting actions. Healthcare industry contracting experience is highly desired. Bachelor's Degree and paralegal or contracts, intellectual property experience in business or related field; 4 years of directly related experience may be substituted for the educational requirement Contract Management Certification or Paralegal certificate required. Prior contracts manager, corporate paralegal, or intellectual property experience Demonstrated experience in working independently to identify, analyze and solve problems with creative solutions and minimum supervision Experience with trademark and patent processes and requirements is a bonus. Job Knowledge / Requirements: Must be highly organized, have exceptional attention to detail, and excellent written and verbal communication skills. Complete work both independently and as an effective member of the team, adapting to changing requirements, deadlines, and priorities as needed Self Starter Competency in computer skills: MS Office and Google; Clickup Strong project management and multitasking abilities. Critical success criteria include an organized approach to work, effective time management, initiative in seeking answers and educating self about situations Must be able to summarize complex situations, convey to decision makers and have excellent judgment skills, knowing when to seek input Communicate across the company at all levels of hierarchy and with external legal counsel with professionalism and good judgement. Gather and analyze information, explore options for action, present pros and cons for action in novel situations Ability to handle confidential and sensitive information with discretion. Salary Range$75,000-$90,000 USD
    $75k-90k yearly Auto-Apply 60d+ ago
  • EVP, Operations & Development, Multi-Location Health & Wellness, Private Equity, 78965

    Truenorth Executive Search, Inc. 4.5company rating

    Chicago, IL jobs

    EVP, Operations & Development, Multi-Location Health & Wellness, Private Equity Our client is a middle market, multi-location Health & Wellness enterprise making ambitious growth strides nationally. We are seeking an experienced, growth-focused multi-location operator to take on the mantle of EVP, Operations & Development with a mandate to build out and oversee a highly efficient customer-focused operations network. You will manage the entire project life cycle of new build expansion and drive operational efficiencies across a national enterprise. This individual will come from a proven background in multi-location hospitality, retail or healthcare services with proven experience in successfully introducing best practices, professionalizing operations and functioning as a strategic and tactical business partner alongside the senior executive team. You will have a “roll-up your sleeves” operating style and bring relevant experience in the planning, project management and rapid rollout of an ambitious expansion strategy. This role requires experience leading teams, refining processes, implementing systems and simultaneous project management of the new build strategy. The compensation package includes a highly attractive equity opportunity with a competitive base salary and cash bonus opportunities. This position offers the flexibility for hybrid and/or remote work.
    $46k-72k yearly est. 5d ago
  • Licensed Remote Pharmacy Technician (Texas Only)

    Walgreens 4.4company rating

    Deerfield, IL jobs

    As a Pharmacy Technician in a fast-paced call center environment, you will provide exceptional customer service while managing a high volume of calls (approximately 200 per day). You will navigate multiple pharmacy and communication systems to accurately enter patient information, resolve third-party rejects, and support prescription processing under direct supervision. This role requires adherence to state and federal regulations, company policies, and standard operating procedures, with a focus on accuracy, efficiency, and patient satisfaction. Duties may vary based on department assignments. In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department. **Job Responsibilities** + Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions. + Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed. + Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects. + Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate. + Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification. **About Walgreens** Founded in 1901, Walgreens (****************** proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. **Job ID:** 1726119BR **Title:** Licensed Remote Pharmacy Technician (Texas Only) **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL 60015 **Full District Office Address:** 108 WILMOT ROAD,DEERFIELD,IL,60015-05108-00001-Y **External Basic Qualifications:** + 18 years of age or older + High School Diploma or GED. + Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line). + Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online. + Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents). + Communicate effectively in writing and verbally. **Preferred Qualifications:** + Proficient in pharmacy math for accurate dosage calculations + Skilled at using multiple computer systems accurately and efficiently + Experience in fast-paced, customer-facing environment + Proficient in pharmacy math for accurate dosage calculations + Skilled at using multiple computer systems accurately and efficiently + Experience in fast-paced, customer-facing environments + At least one year of pharmacy technician experience in a retail or call center environment. + At least 18 months experience as a pharmacy technician with a certificate/registration by state as granted by the state Board of Pharmacy or nationally recognized certification agency. + Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. + Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents). + Fluency in Spanish and English. We will consider employment of qualified applicants with arrest and conviction records **Shift:** **Store:**
    $23k-28k yearly est. 22d ago
  • Patient Benefit Specialist- Remote

    KPH Healthcare Services 4.7company rating

    Syracuse, NY jobs

    Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees Job Summary: Responsible for all aspects related to adjudication and billing of specialty prescriptions in a call center environment. Responsibilities Job Duties: Responsible for monitoring adjudication queue(s) Responsible for contacting members and prescribers on non-covered items Facilitate prior authorization process for customers Provide clinical services in TherigySTM Customer service coverage for incoming calls and directing incoming calls Provides resolution to customer service issues to ensure member satisfaction Work with members to provide resolution to payment related issues on accounts/orders Maintain and keep reasonable production as determined by supervisor May assist in orienting and training new employees Responsible for completing all mandatory and regulatory training programs Perform other duties as assigned Qualifications Attendance Requirements: Must be available, and on-time for scheduled work shifts. Must be able to work nights and weekends as required. Educational Requirements: Minimum: High School Diploma or GED Preferred: Pharmacy technician or related certification Experience: Past experience in a customer service related field 6-12 months experience as a pharmacy technician Special Conditions of Employment: Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Job Skill Requirements: Broad knowledge of medications, physician orders, and pharmacy systems Familiar with Enterprise billing options and practices surrounding claim submission Strong communication skills Outstanding customer service skills Excellent organization skills Ability to multitask and prioritize Excellent computer and keyboarding skills Successful completion of a pre-employment and/or random drug screening test Required Training: HIPPA Privacy Course HIPPA Security Course Fraud, Waste, and Abuse Course MethGuard Course HIPPA Privacy CE Mastery Exam HIPPA Security CE Mastery Exam Fraud, Waste, and Abuse CE Mastery Exam MethGuard CE Mastery Exam Behavioral Traits Required: Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with Initiative: Must work within supervision guidelines and assume additional responsibilities Flexibility: Must be willing to work variable work schedules, nights and weekends, assist others as requested and available, and be willing to perform all assigned work Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences Involvement: Must enjoy the demands of the job and work with interest and enthusiasm Customer Service: Must provide superior customer service (for Noble customers, fellow employees and business partners), listen attentively to their needs and respond appropriately Safety: Must take care of equipment and employ good safety habits Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams Compensation $17.50-19.37 per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.
    $17.5-19.4 hourly Auto-Apply 60d+ ago

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