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Kiosk manager skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical kiosk manager skills. We ranked the top skills for kiosk managers based on the percentage of resumes they appeared on. For example, 28.7% of kiosk manager resumes contained staff training as a skill. Continue reading to find out what skills a kiosk manager needs to be successful in the workplace.

15 kiosk manager skills for your resume and career

1. Staff Training

Here's how kiosk managers use staff training:

Conducted staff training and development sessions, including online classroom training for kiosk employees.
Store management in busy shopping mall, staff training, leadership, and sales

2. Timekeeping

Here's how kiosk managers use timekeeping:

Recruited, trained, and performed timekeeping in addition to accountability for balancing books and bank deposits.successfully managed and directed employees.

3. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how kiosk managers use loss prevention:

Selected to manage safety/loss prevention and inventory control.
Expressed top-level operational excellence at Kiosk through appearance, cash handling, visual merchandising, loss prevention and inventory control.

4. Wireless Products

Wireless products describe those electronic devices that can communicate without cords using radio frequency signals. Examples of wireless products include TV remote controls, radio or television broadcasting, cordless phones, GPS systems, tablets, WiFi, Bluetooth mice or keyboards, wireless routers, radar communication, and most devices that don't use wires to transmit information.

Here's how kiosk managers use wireless products:

Remained current on all wireless products and services, industry and competitive trends, and reinforce findings with the team.
Provide appropriate training on all wireless products, service plans and new cellular technology.

5. Inventory Control

Here's how kiosk managers use inventory control:

Maintained proper inventory controls, facilitated inventory transactions and maintain compliance with company wide store standards.
Maintained inventory control and placed restock orders.

6. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how kiosk managers use payroll:

Updated accurate inventory Set goals and maintained hiring process Train new associates Maintained quality control/satisfaction records, improve customer service Process payroll
Created weekly work schedules to accommodate employee's specific needs and effectively manage payroll expenses to maximize profitability.

7. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how kiosk managers use product knowledge:

Succeeded in increasing sales by utilizing product knowledge and providing exceptional customer service.
Educate members with new products and services * Continually develop product knowledge * Motivate and coach team with business development.

8. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how kiosk managers use pos:

Accessed Word, POS, and multiple activation systems for our carriers.
Completed sales using POS software and host store checkout.

9. Sales Associates

Here's how kiosk managers use sales associates:

Supervised, scheduled and motivated 5 sales associates with ability to sustain low turnovers.
Direct up to fifteen sales associates.

10. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how kiosk managers use bank deposits:

Prepared work schedules and facilitated bank deposits.
Managed associates, made the associate schedule for the kiosk, made bank deposits, ran errands to the main store.

11. Sales Reports

A sale report also known as the sales analysis report provides an overview of the situation of the sales within a company. It reveals various trends occurring in the sales numbers over a certain period. It also analyses the steps of the sales funnel, projects areas for improvement along with the performance of sales executives.

Here's how kiosk managers use sales reports:

Manage Scheduling, Sales reports, Merchandising, Recruitment, Interviews, and Hiring.
Faxed sales reports and journal to District Manager monthly.

12. Sales Quota

Here's how kiosk managers use sales quota:

Exceeded sales quota by 15% in first quarter by offering a consultative sales approach and service to every Costco member.
Used pro-active planning approach for employee scheduling, daily and weekly administrative tasking, monthly sales quotas, and interview/hiring measures

13. Customer Complaints

Here's how kiosk managers use customer complaints:

Guaranteed positive experiences and resolved all customer complaints.
Addressed customer complaints and queries.

14. Sales Techniques

Here's how kiosk managers use sales techniques:

Design skilled training sessions, providing ergonomic counseling and educating employees on proper marketing and sales techniques.
Trained employees on retail operations, sales techniques and Sony products.

15. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how kiosk managers use ran:

Scheduled employees and ensured operations ran accordingly and smoothly.
Ensured that food preparation activities ran smoothly.

What skills help Kiosk Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of kiosk manager skills to add to your resume

The most important skills for a kiosk manager resume and required skills for a kiosk manager to have include:

Staff Training
Timekeeping
Loss Prevention
Wireless Products
Inventory Control
Payroll
Product Knowledge
POS
Sales Associates
Bank Deposits
Sales Reports
Sales Quota

Customer Complaints
Sales Techniques
RAN
Cell Phones
Inventory Management
Conference Calls
Drive Sales
Top Sales
Customer Issues
Sales Floor
Store Operations
Wireless Sales

Customer Relations
Employee Scheduling
Customer Service
Sales Training
Sales Strategies
Product Inventory
Customer Inquiries
Business Operations
Retail Environment
Gross Profit
Cost Control

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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