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What does a kiosk manager do?

Updated January 8, 2025
7 min read

A kiosk manager handles a number of clients who want to buy a kiosk, also known as a stall. They are responsible for coordinating what kiosk the client prefers, which depends on the kiosk's preferred location, size, and cost. They are also responsible for moving it from one place to another, especially if it is not an accessible area. Their duty is to lessen the burden of the client in managing the kiosk they will purchase.

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Kiosk manager responsibilities

Here are examples of responsibilities from real kiosk manager resumes:

  • Create weekly work schedules to accommodate employee's specific needs and effectively manage payroll expenses to maximize profitability.
  • Recruit, train, and perform timekeeping in addition to accountability for balancing books and bank deposits.successfully manage and direct employees.
  • Prepare weekly and monthly sales reports, including payroll, inventory, and sales analysis reports.
  • Complete sales using POS software and host store checkout.
  • Handle all pos transactions in store and over the phone.
  • Recruit, train, and perform timekeeping in addition to accountability for balancing books and bank deposits.successfully manage and direct employees.
  • Describe product to customers and accurately explain details about DirecTV services.

Kiosk manager skills and personality traits

We calculated that 29% of Kiosk Managers are proficient in Staff Training, Timekeeping, and Loss Prevention. They’re also known for soft skills such as Analytical skills, Communication skills, and Customer-service skills.

We break down the percentage of Kiosk Managers that have these skills listed on their resume here:

  • Staff Training, 29%

    Conducted staff training and development sessions, including online classroom training for kiosk employees.

  • Timekeeping, 28%

    Recruited, trained, and performed timekeeping in addition to accountability for balancing books and bank deposits.successfully managed and directed employees.

  • Loss Prevention, 28%

    Selected to manage safety/loss prevention and inventory control.

  • Wireless Products, 10%

    Remained current on all wireless products and services, industry and competitive trends, and reinforce findings with the team.

  • Inventory Control, 1%

    Maintained proper inventory controls, facilitated inventory transactions and maintain compliance with company wide store standards.

  • Payroll, 1%

    Updated accurate inventory Set goals and maintained hiring process Train new associates Maintained quality control/satisfaction records, improve customer service Process payroll

Common skills that a kiosk manager uses to do their job include "staff training," "timekeeping," and "loss prevention." You can find details on the most important kiosk manager responsibilities below.

Analytical skills. One of the key soft skills for a kiosk manager to have is analytical skills. You can see how this relates to what kiosk managers do because "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." Additionally, a kiosk manager resume shows how kiosk managers use analytical skills: "completed all inventory analysis to maintain excellent loss prevention results. "

Communication skills. Another soft skill that's essential for fulfilling kiosk manager duties is communication skills. The role rewards competence in this skill because "sales managers need to work with colleagues and customers, so they must be able to communicate clearly." According to a kiosk manager resume, here's how kiosk managers can utilize communication skills in their job responsibilities: "coached and trained employees in successful sales techniques, communication skill and customer service. "

Customer-service skills. Another skill that relates to the job responsibilities of kiosk managers is customer-service skills. This skill is critical to many everyday kiosk manager duties, as "when helping to make a sale, sales managers must listen and respond to the customer’s needs." This example from a resume shows how this skill is used: "ensured team of five provided superior service, integrity, and enthusiasm while assisting customers' wireless service. "

Leadership skills. A big part of what kiosk managers do relies on "leadership skills." You can see how essential it is to kiosk manager responsibilities because "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals." Here's an example of how this skill is used from a resume that represents typical kiosk manager tasks: "drive sales through effective leadership and setting high and fair expectations. "

See the full list of kiosk manager skills

The three companies that hire the most kiosk managers are:

Compare different kiosk managers

Kiosk manager vs. Assistant manager/manager training

An assistant manager/manager of training performs various support tasks to assist with maintaining smooth workflow operations, learning management skills along the way. They participate in setting goals and guidelines, establishing timelines and budgets, liaising with internal and external parties, delegating responsibilities among staff, and monitoring the daily operations, solving issues and concerns should there be any. They also perform clerical tasks such as organizing files, preparing and processing documents, handling calls and correspondence, and running errands as needed.

The annual salary of assistant manager/managers training is $14,049 lower than the average salary of kiosk managers.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both kiosk manager and assistant manager/manager training positions are skilled in loss prevention, inventory control, and payroll.

There are some key differences in the responsibilities of each position. For example, kiosk manager responsibilities require skills like "employee engagement," "staff training," "timekeeping," and "wireless products." Meanwhile a typical assistant manager/manager training has skills in areas such as "food preparation," "basic math," "math," and "store sales." This difference in skills reveals the differences in what each career does.

Assistant manager/managers training tend to reach similar levels of education than kiosk managers. In fact, assistant manager/managers training are 1.9% more likely to graduate with a Master's Degree and 0.0% less likely to have a Doctoral Degree.

Kiosk manager vs. Sales associate/manager

As the name entails, sales associates or associate managers are responsible for helping the store manager organize and run the retail stores. Their roles and responsibilities include ensuring that the store's goals are met by the sales team, hiring and training sales staff, and monitoring inventory. They are also expected to analyze consumer behavior, look for competitive products in the market, and communicate and evaluate clients' needs. To be qualified for this position, you should have experience as an assistant manager, organizational and leadership skills, and proficiency in MS Office.

Sales associate/manager positions earn lower pay than kiosk manager roles. They earn a $7,749 lower salary than kiosk managers per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both kiosk managers and sales associate/managers have skills such as "loss prevention," "inventory control," and "payroll. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that kiosk manager responsibilities requires skills like "employee engagement," "staff training," "timekeeping," and "wireless products." But a sales associate/manager might use other skills in their typical duties, such as, "strong customer service," "retail sales," "store sales," and "cash drawers."

On average, sales associate/managers earn a lower salary than kiosk managers. Some industries support higher salaries in each profession. Interestingly enough, sales associate/managers earn the most pay in the manufacturing industry with an average salary of $41,297. Whereas kiosk managers have higher pay in the retail industry, with an average salary of $51,542.Average education levels between the two professions vary. Sales associate/managers tend to reach similar levels of education than kiosk managers. In fact, they're 0.5% less likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.

Kiosk manager vs. Assistant manager/merchandise

Assistant managers for merchandise are employees who oversee the supplies in the company's stores. They are usually employed in companies that run retail stores. Assistant managers for merchandise are responsible for their stores' supplies, stocks, and inventory. They ensure that their inventories are well-stocked. They are also responsible for approving purchase requisitions to ensure that the store never runs out of supplies. They plan for the daily needs of the store. They also prepare for high volume or peak days and anticipate the needs of the store. As such, they order enough supplies to cover for such days. They also manage store employees and ensure that they are properly trained.

An average assistant manager/merchandise eans a higher salary compared to the average salary of kiosk managers. The difference in salaries amounts to assistant managers/merchandise earning a $8,117 higher average salary than kiosk managers.By looking over several kiosk managers and assistant managers/merchandise resumes, we found that both roles require similar skills in their day-to-day duties, such as "loss prevention," "inventory control," and "payroll." But beyond that, the careers look very different.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a kiosk manager is likely to be skilled in "employee engagement," "staff training," "timekeeping," and "wireless products," while a typical assistant manager/merchandise is skilled in "store associates," "store sales," "direct reports," and "front end."

Most assistant managers/merchandise achieve a similar degree level compared to kiosk managers. For example, they're 1.2% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.

Kiosk manager vs. Manager trainee

A manager trainee's primary function is to observe and gain practical experience from working with senior staff or managers and following their daily directives. Most of the tasks will be administrative support related, which will involve preparing reports and assessments, keeping and updating records, creating presentations, and crafting strategies alongside supervising officers. Furthermore, a manager trainee must attend training sessions, meetings, and workshops to learn more about managerial duties. It is also essential to understand and uphold all policies and regulations of the company, implementing them when the time comes.

Managers trainee typically earn higher pay than kiosk managers. On average, managers trainee earn a $32 higher salary per year.While both kiosk managers and managers trainee complete day-to-day tasks using similar skills like loss prevention, inventory control, and product knowledge, the two careers vary in some skills.While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "employee engagement," "staff training," "timekeeping," and "wireless products" are skills that commonly show up on kiosk manager resumes. On the other hand, managers trainee use skills like management, management position, store management, and leadership on their resumes.managers trainee enjoy the best pay in the pharmaceutical industry, with an average salary of $54,220. For comparison, kiosk managers earn the highest salary in the retail industry.managers trainee reach similar levels of education compared to kiosk managers, in general. The difference is that they're 0.3% more likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.

Types of kiosk manager

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.