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Become A Kitchen Manager

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Working As A Kitchen Manager

  • Making Decisions and Solving Problems
  • Training and Teaching Others
  • Getting Information
  • Performing for or Working Directly with the Public
  • Guiding, Directing, and Motivating Subordinates
  • Unpleasant/Angry People

  • Repetitive

  • $44,000

    Average Salary

What Does A Kitchen Manager Do

Food service managers are responsible for the daily operation of restaurants and other establishments that prepare and serve food and beverages. They direct staff to ensure that customers are satisfied with their dining experience, and they manage the business to ensure that it is profitable. 

Duties

Food service managers typically do the following:

  • Hire, train, oversee, and sometimes fire employees
  • Order food and beverages, equipment, and supplies
  • Oversee food preparation, portion sizes, and the overall presentation of food
  • Inspect supplies, equipment, and work areas
  • Ensure that employees comply with health and food safety standards
  • Address complaints regarding food quality or service
  • Schedule staff hours and assign duties
  • Manage budgets and payroll records
  • Establish standards for personnel performance and customer service

Managers coordinate activities of the kitchen and dining room staff to ensure that customers are served properly and in a timely manner. They oversee orders in the kitchen, and, if needed, they work with the chef to remedy any delays in service.

Food service managers are responsible for all functions of the business related to employees. For example, most managers interview, hire, train, oversee, appraise, discipline, and sometimes fire employees. Managers also schedule work hours, making sure that enough workers are present to cover each shift. During busy periods, they may expedite service by helping to serve customers, processing payments, or cleaning tables.

Managers also arrange for cleaning and maintenance services for the equipment and facility in order to comply with health and sanitary regulations. For example, they may arrange for trash removal, pest control, and heavy cleaning when the dining room and kitchen are not in use.

Most managers perform a variety of administrative tasks, such as managing employee records and preparing the payroll. They also may review or complete paperwork related to licensing, taxes and wages, and unemployment compensation. Although they sometimes assign these tasks to an assistant manager or bookkeeper, most managers are responsible for the accuracy of business records.

Some managers add up the cash and charge slips and secure them in a safe place. They also may check that ovens, grills, and other equipment are properly cleaned and secured, and that the establishment is locked at the close of business.

Those who manage their own business often deal with suppliers and arrange for the delivery of food and beverages and other supplies.

Full-service restaurants (those with table service) may have a management team that includes a general manager, one or more assistant managers, and an executive chef.

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How To Become A Kitchen Manager

Most applicants qualify with a high school diploma and several years of work experience in the food service industry as a cook, waiter or waitress, or counter attendant. Some applicants have received additional training at a community college, technical or vocational school, culinary school, or 4-year college.

Education

Although a bachelor’s degree is not required, some postsecondary education is increasingly preferred for many manager positions, especially at upscale restaurants and hotels. Some food service companies, hotels, and restaurant chains recruit management trainees from college hospitality or food service management programs. These programs may require the participants to work in internships and to have real-life food industry-related experiences in order to graduate.

Many colleges and universities offer bachelor’s degree programs in restaurant and hospitality management or institutional food service management. In addition, numerous community colleges, technical institutes, and other institutions offer programs in the field that lead to an associate’s degree. Some culinary schools offer programs in restaurant management with courses designed for those who want to start and run their own restaurant.

Most programs provide instruction in nutrition, sanitation, and food preparation, as well as courses in accounting, business law, and management. Some programs combine classroom and practical study with internships.

Work Experience in a Related Occupation

Most food service managers start working in industry-related jobs, such as cooks, waiters and waitresses, or hosts and hostesses. They often spend years working under the direction of an experienced worker, learning the necessary skills before they are promoted to manager positions.

Training

Managers who work for restaurant chains and food service management companies may be required to complete programs that combine classroom instruction and on-the-job training. Topics may include food preparation, sanitation, security, company policies, personnel management, and recordkeeping.

Licenses, Certifications, and Registrations

Although certification is not required, managers may obtain the Food Protection Managers Certification (FPMC) by passing a food safety exam. The American National Standards Institute accredits institutions that offer the FPMC.

In addition, the National Restaurant Association Educational Foundation awards the Foodservice Management Professional (FMP) designation, a voluntary certification to managers who meet the following criteria:

  • Have supervisory experience in food service
  • Have specialized training in food safety
  • Pass a multiple-choice exam

The certification attests to professional competence, particularly for managers who learned their skills on the job.

Important Qualities

Business skills. Food service managers, especially those who run their own restaurant, must understand all aspects of the restaurant business. They should know how to budget for supplies, set prices, and manage workers to ensure that the restaurant is profitable.

Communication skills. Food service managers must give clear orders to staff and be able to communicate effectively with employees and customers.

Customer-service skills. Food service managers must be courteous and attentive when dealing with patrons. Satisfying customers’ dining needs is critical to business success and ensures customer loyalty.

Detail oriented. Managers deal with many different types of activities. They ensure that there is enough food to serve to customers, they maintain financial records, and they ensure that the food meets health and safety standards.

Leadership skills. Managers must establish good working relationships to maintain a productive work environment. Carrying out this task may involve motivating workers and leading by example.

Organizational skills. Food service managers keep track of many different schedules, budgets, and staff. Their job becomes more complex as the size of the restaurant or food service facility increases.

Physical stamina. Managers, especially those who run their own restaurant, often work long shifts and sometimes spend entire evenings on their feet helping to serve customers.

Problem-solving skills. Managers need to be able to resolve personnel issues and customer-related problems.

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Kitchen Manager Demographics

Gender

Male

66.3%

Female

26.7%

Unknown

7.0%
Ethnicity

White

64.8%

Hispanic or Latino

14.2%

Black or African American

11.3%

Asian

6.4%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

71.3%

French

8.5%

Italian

6.0%

German

2.4%

Chinese

1.9%

Arabic

1.8%

Russian

1.3%

Portuguese

1.1%

Mandarin

1.0%

Korean

1.0%

Greek

0.6%

Thai

0.5%

Japanese

0.5%

Polish

0.5%

Swahili

0.4%

Cantonese

0.3%

Hmong

0.3%

Bosnian

0.3%

Afrikaans

0.3%

Hebrew

0.3%
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Kitchen Manager Education

Schools

Johnson & Wales University

22.5%

University of Phoenix

13.2%

Culinary Institute of America

11.4%

Le Cordon Bleu College of Culinary Arts

7.5%

The Academy

5.2%

Kaplan University

3.9%

Ashford University

3.4%

Arizona Culinary Institute

3.3%

Ohio State University

2.8%

Sullivan University

2.8%

Southern New Hampshire University

2.6%

Grand Rapids Community College

2.5%

University of Florida

2.5%

Johnson County Community College

2.5%

University of Central Florida

2.4%

Michigan State University

2.4%

University of Houston

2.3%

Kirkwood Community College

2.3%

Florida State University

2.3%

Art Institute of Atlanta

2.2%
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Majors

Culinary Arts

25.9%

Business

23.0%

Hospitality Management

7.2%

Management

4.4%

Criminal Justice

4.2%

General Studies

4.2%

Health Care Administration

3.8%

Accounting

3.5%

Psychology

3.1%

Food And Nutrition

2.4%

Computer Science

2.3%

Communication

2.2%

Education

2.1%

Nursing

1.9%

Marketing

1.8%

Liberal Arts

1.8%

Medical Assisting Services

1.6%

English

1.6%

History

1.6%

Graphic Design

1.5%
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Degrees

Other

36.6%

Bachelors

27.9%

Associate

24.0%

Certificate

5.5%

Masters

3.3%

Diploma

2.1%

License

0.3%

Doctorate

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$44,000
View Detailed Salary Report
$28,000
Min 10%
$44,000
Median 50%
$44,000
Median 50%
$44,000
Median 50%
$44,000
Median 50%
$44,000
Median 50%
$44,000
Median 50%
$44,000
Median 50%
$69,000
Max 90%
Best Paying Company
Kroger
Highest Paying City
Springfield, MA
Highest Paying State
Maine
Avg Experience Level
3.1 years
How much does a Kitchen Manager make at top companies?
The national average salary for a Kitchen Manager in the United States is $44,713 per year or $22 per hour. Those in the bottom 10 percent make under $28,000 a year, and the top 10 percent make over $69,000.

Real Kitchen Manager Salaries

Job Title Company Location Start Date Salary
Kitchen Manager Hillstone Restaurant Group, Inc. Denver, CO Mar 01, 2010 $100,000
Kitchen Manager Sephardic Congregation of Fort Lee Fort Lee, NJ May 29, 2012 $73,736
Kitchen Manager The Lobster Place New York, NY Mar 11, 2015 $66,300
Kitchen Manager Friends of Grace Seniors Inc. Tenafly, NJ Oct 11, 2016 $65,083
Kitchen Manager Brachs Glatt Meat Market, Inc. NY Feb 17, 2012 $62,525
Kitchen Manager Imperial City Chinese CAFE TX Oct 01, 2015 $52,175
Kitchen Manager Eatwell Enterprises LP DBA Charlie Palmer Group New York, NY Aug 01, 2015 $51,064 -
$60,000
Kitchen Manager Le Peep Grill of Alameda & Chambers, LLC Aurora, CO Nov 17, 2010 $49,650
Kitchen Manager Asha Enterprises LLC Edison, NJ Sep 08, 2015 $49,379
Kitchen Manager 11-23 Enon Street Corp. Inc. Beverly, MA Sep 28, 2013 $48,857
Kitchen Manager Driggs Meat Market, Inc. New York, NY Jan 07, 2010 $45,664
Kitchen Manager Pok Pok La, LLC Los Angeles, CA Sep 01, 2015 $45,448
Kitchen Manager Original, Inc. DBA Carrabba's Restaurant Houston, TX May 13, 2010 $45,000
Kitchen Manager Katana-Ya (U.S.A.) Corporation San Francisco, CA Oct 01, 2010 $44,000
Restaurant and Kitchen Manager Shub Karaj Inc. Herndon, VA Sep 01, 2014 $41,740
Kitchen Manager, Mexican Food La Casa Del Sol, Inc. Houma, LA Jan 06, 2016 $41,000
Kitchen Manager, Pan Asian Restaurant Lafayette St. Partners DBA Chinatown Brasserie New York, NY Jul 21, 2010 $40,258
Kitchen Manager The SONO Baking Company, LLC Norwalk, CT Sep 15, 2011 $40,000
Kitchen Manager Pok Pok Ny, LLC New York, NY Aug 01, 2015 $39,653
Kitchen Manager Pok Pok Ny, LLC New York, NY Dec 01, 2014 $39,653
Kitchen & Restaraunt Manager Royal Taj, Inc. Ashburn, VA Aug 02, 2009 $39,653
Kitchen & Restaraunt Manager Royal Taj, Inc. Ashburn, VA Aug 12, 2009 $39,340 -
$39,653
Kitchen Manager Red Hot & Blue Restaurants Fredericksburg, VA Dec 22, 2008 $38,547
Kitchen Manager Westchase Academy Houston, TX Sep 22, 2010 $38,542
Speciality Kitchen Manager Nadig Inc. Manhattan, KS Sep 08, 2015 $38,000 -
$48,000
Kitchen Manager U-Me Sushi Japanese Restaurant Nanuet, NY Jun 12, 2008 $37,274
Kitchen Manager Asha Enterprises, LLC D/B/A Moghul Catering Edison, NJ Oct 01, 2014 $37,100
Kitchen (Bakery) Manager Glory's Bakery Virginia Beach, VA Feb 17, 2015 $36,587
Kitchen Manager Ciel Blue Corp San Diego, CA Jun 29, 2016 $36,296
Chief Kitchen Manager El Valle Mexican Restaurant Sunnyside, CA Apr 02, 2008 $35,312

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Top Skills for A Kitchen Manager

  1. Food Safety
  2. Customer Service
  3. Kitchen Equipment
You can check out examples of real life uses of top skills on resumes here:
  • Maintained highest standards of sanitation, food safety/storage and accurate inventories.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Operated all kitchen equipment adeptly.
  • Created unique menu items while overseeing productivity, monitoring portion size, and ensuring quality presentation.
  • Maintained labor costs within specified guidelines.

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Top 10 Best States for Kitchen Managers

  1. Delaware
  2. Massachusetts
  3. Rhode Island
  4. Colorado
  5. Vermont
  6. New Jersey
  7. South Dakota
  8. Nevada
  9. North Dakota
  10. Minnesota
  • (82 jobs)
  • (487 jobs)
  • (48 jobs)
  • (404 jobs)
  • (27 jobs)
  • (359 jobs)
  • (56 jobs)
  • (152 jobs)
  • (82 jobs)
  • (389 jobs)

Top Kitchen Manager Employers

Jobs From Top Kitchen Manager Employers

Kitchen Manager Videos

A Day in the Life - Inside the Kitchen

Mitchells and Butlers Day in the Life of a Kitchen Manager

Being a Kitchen Manager at Chipotle with Samuel

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