Field Technician jobs at IMEG

Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. The Corporate Field Services technician will take ownership of follow up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position. Required Skills: Active Directory Administration Limited support for corporate mobile devices Familiarity with cloud applications (OneDrive, Box, Office365, etc.) Troubleshooting Cisco VPN connectivity Familiarity supporting Citrix connectivity Remediating Symantec Endpoint Protection Dameware remote connection/utilization Altiris Deployment server utilization Asset management skills Internet Explorer and various browser(s) support Installation/configuration of various Adobe products Installation/configuration of Check Point endpoint client software Conference Room equipment Printer/driver troubleshooting & installation ServiceNow utilization Cisco WebEx service support Box user administration Deployment/configuration of standard IP telephony Hardware ordering/deployment Documentation (records) management Knowledge base utilization Project interaction Customer scheduling/follow-ups End user equipment moves (disconnect/reconnect) Multi-team interaction and/or technical roundtable participation Standard device imaging via USB/PXE server(s) Smart-Hands tasks/functions outside of standard operational work Must be able to lift equipment up to 40 pounds, as required. Required: ** 1+ year Hardware Experience (beyond imaging/deployment) ** 1+ year Customer Service / In-Person Support Experience Technical Focus Customer Engagement Desired: CompTIA IT Fundamentals CompTIA A+ CompTIA Cloud+ CompTIA Mobility+ CompTIA Network+ CompTIA Server+ The Corporate Field Services Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and remotely from a manufacturing facility in Corning, NY. The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office Suites (365). Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes. Education: Associates Degree (preferred), HS Diploma or GED Minimum Required. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **********************************

Job Description: Lighting Control Field Technician About the Role The Lighting Control Field Technician is responsible for installing, maintaining, and troubleshooting advanced lighting control systems across a variety of client environments. This role requires strong knowledge of electrical systems, low-voltage technologies, and modern networking to ensure seamless system performance. Technicians will work with both hardware and software components and collaborate closely with project managers and clients to deliver customized lighting solutions that improve ambiance, functionality, and efficiency. The role also involves conducting on-site training to help clients confidently operate their lighting control systems. Minimum Qualifications High school diploma or equivalent Proven experience installing and maintaining lighting control systems Strong understanding of electrical systems and wiring Strong understanding of networking, low-voltage systems, and home automation technologies Preferred Qualifications Associate's degree in electrical engineering, electronics technology, or a related field Certification in lighting control systems or related technologies Experience programming lighting control software Lutron certification(s) (e.g., HomeWorks QS, RA2, RA3) preferred Familiarity with integrating Lutron systems into third-party home automation platforms (e.g., Crestron, Control4, Savant) Responsibilities Install and configure lighting control systems based on project specifications and client needs Perform routine maintenance, diagnostics, and troubleshooting to ensure optimal system performance Collaborate with project managers and clients to assess requirements and deliver tailored solutions Conduct on-site training to ensure clients are comfortable operating their lighting systems Document installation processes, maintenance work, and client interactions for quality assurance and reference Skills Strong understanding of electrical systems and safe wiring practices Technical proficiency with lighting control hardware and software Knowledge of networking, low-voltage systems, and home automation technologies Ability to integrate lighting systems with broader automation platforms Strong communication skills for client collaboration and training Effective problem-solving skills for diagnosing and resolving technical issues (Preferred) Programming knowledge for advanced system customization

PC Refresh Technician Contract Duration: ASAP - 6 months Pay Rate: $30 per hour, no flexibility Reporting Structure: Full onsite role with the requirement to drive to different hospital/clinic sites across the county based on current project needs. Usually stationed at one location per shift. Job Description: We are seeking an experienced IS Support Technician to join our team. The ideal candidate will have 2 years of experience in installation and configuration of Windows 7 and Windows 10, along with hardware refresh experience. The role requires outstanding customer service skills, a solid understanding of PXE Boot, desktop troubleshooting, and experience configuring printers and peripheral devices such as scanners, credit card readers, and signature pads. A basic understanding of networking, telecom, and SCCM is a significant plus. Key Responsibilities: Install and configure Windows 7 & Windows 10 operating systems. Perform hardware refresh tasks, ensuring minimal disruption to end users. Troubleshoot desktop issues and resolve them promptly. Configure printers and various peripheral devices including scanners, credit card readers, and signature pads. Utilize PXE Boot for system imaging and deployment. Provide exceptional customer service to internal clients, ensuring their technical needs are met efficiently. Drive to different hospital/clinic sites throughout the county as needed. Top 3 Required Skills: SCCM (System Center Configuration Manager) Windows Refresh Experience Strong Customer Service Skills Desired Skills: Experience in a healthcare environment. Flexibility and adaptability in scheduling and location. Why Join Us? This is an excellent opportunity to work with a reputable healthcare provider, with the potential for long-term employment and career growth within the organization.

Travel Field Service Technician (Radiology) - Contract Contract Length: 6 Months (Potential to Extend or Convert) Pay: $28/hr w2; Travel Fully Covered About the Opportunity Medix is seeking a Travel Field Service Technician for a contract opportunity with one of our leading radiology clients in Florida. This is an immediate-need, project-based role supporting a large-scale replacement and deployment of radiology workstations and devices. The technician will play a critical role in ensuring successful execution and on-time go-live across multiple clinical sites. Why This Role Is Critical Device replacements are already underway. Without this resource, there is significant risk to the project timeline, oversight of 350+ devices, and potential go-live delays. Immediate availability is required. Location & Travel Candidates must be based in the Tampa area Remote role with frequent travel to clinical sites including: Tampa Orlando Gainesville Port St. Lucie Stuart All travel expenses fully paid Key Responsibilities Oversee and support the replacement and deployment of radiology workstations and devices Manage and coordinate a team of technicians responsible for staging, deployment, and decommissioning Ensure accurate tracking, documentation, and reporting of all device replacements Provide on-site and remote support during go-live events Support clinics and radiologists across Northern Florida as needed Serve as the primary point of oversight to ensure quality, timelines, and consistency across deployments Required Qualifications Proven experience with device deployment and device lifecycle management Hands-on experience supporting workstation replacements Strong organizational, coordination, and oversight skills Ability to travel frequently and work independently in a fast-paced, project-driven environment Preferred Qualifications Prior experience with radiology workstation deployments or imaging environments Contract Details 6-month contract with the possibility of extension or conversion based on performance and project needs Immediate start required

Tempe, AZ (Onsite) 3-6 Month Contract JPC - 19806 Solugenix is assisting a client, in their search for a Desktop Support Technician. This is a 3-6 month contract opportunity based out of Tempe, AZ (Onsite). The Desktop Support Technician is an end user support technician that provides direct client support. This role performs remote and/or on-site assistance. Qualifications: Bachelor's degree or equivalent preferred. 2+ years of relevant experience in a technical support role (potentially including hands-on internship experience). Use of Intune. Must be able to lift up to 50 pounds. Knowledge, Skill and Ability Requirements: Possesses working knowledge of standard end-user hardware and software and is able to address most issues by following established procedures. Builds expertise in standard end-user hardware and software and the ability to resolve client issues. Has a basic understanding of network connectivity and infrastructure. Gaining an understanding of NPF-specific applications and technologies. Possesses a general understanding of NPF's services and basic business. processes, and the ability to prioritize the criticality of a user area or application requiring support. Works to assess the client's comfort level with technology and potentially manage their anxiety and stress. Comfortable in an ongoing dialogue with clients that may at times be vague, confusing and/or stressful. Understands the technology organization and where and when to escalate client or operational problems. Responsibilities: Evaluates hardware and software requests and provides solutions based upon business requirements and corporate standards, documenting as appropriate. Supports and maintains the end-user environment. This may include configuring new hardware, reviewing and addressing virus alerts, installing and troubleshooting software including patches, and performing tests. Provides direct support to users for supported hardware, software and devices. This includes restoring service, providing user training, coordinating warranty repairs through third-party vendors as appropriate, and supporting special events (on-site). Installs, supports and retires hardware (e.g., desktops, laptops, thin clients, monitors, mobile devices, printers). Installs and maintains related software and wipes data prior to destruction or reissue. Documents, maintains and recommends enhancements to work processes and standards in the area, including documenting procedures for troubleshooting and incident resolution/solution. Performs facility moves under guidance. Ensures compliance with relevant policies and regulations and escalates any concerns as appropriate. Choosing effectively from among many different procedures or approaches in order to implement a solution. Troubleshooting user problems require a working understanding of the end user environment and a basic understanding of inter-related technologies. Can problem-solve most standard end-user problems. Maintaining composure and a professional manner at all times, including in stressful situations with clients. Courteous and tactful at all times with clients and IT colleagues. Diffuses problem situations effectively. Is always seen by clients as professional and helpful. Probes clients effectively to determine the actual nature or underlying cause of a user problem. Strong orientation towards client service. Operates effectively as part of a larger team and manages own work. May be accountable for resolving a task or assignment as part of a larger initiative or project. Receives general direction, work in progress is reviewed routinely. Selects appropriate work procedures or approaches to address and/or escalate problems. Sets his/her own priorities based on established service level agreements. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $25/hour to $27/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience. Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. About the Client Our client is a financial services company. About Solugenix Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance-providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business-it means having a dedicated ally focused on your success in today's fast-evolving digital world

We are looking for a Telecommunications Technician for our client in Thornton, CO. This is a long-term contract opportunity. This is a 100% onsite role. NO 3rd PARTIES, NO SPONSORSHIP, NO EXCEPTIONS. Candidates MUST be authorized to work in the United States without sponsorship. The Telecommunications Technician will provide support for the Mitel VoIP Telephone System as part of the Infrastructure Operations team. This role is hands-on and field-oriented, providing installation, configuration, maintenance, monitoring, and repair of voice systems and related components across multiple sites. The ideal candidate will have general experience with enterprise VoIP systems preferably Mitel. They will have working knowledge of cabling and network infrastructure. The candidate will also be experienced working in MDF/IDF environments and at field sites, installing, configuring, troubleshooting / testing, and replacing devices. The candidate will also have good documentation and communication habits. Primary responsibilities include: • Supporting and troubleshooting Mitel VoIP endpoints and services • Basic telephone station troubleshooting • Voicemail system support • Analog line support • Working in MDF/IDF spaces to install/replace voice-related equipment • Supporting related UPS and VolP infrastructure components • Coordinating with Network/Infrastructure staff as needed

Responsibilities: Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastructure devices, etc. Test, plan and supervise the deployment of new operating system releases, vendor patches, commercial software releases, and public domain software. Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on assets. Imaging devices, including desktops, laptops, and other devices as needed. Install, configure, troubleshoot infrastructure - server/network devices. Handle IT shipping/receiving and dispatch of devices to users. Track hardware inventory, handle any issues and find resolutions for users. Handle tickets in ServiceNow in a timely manner. Assist in resolving technical escalations that arise during service delivery. Be highly adaptable and a self-starter. Work well with different types of management styles. Qualifications: Working knowledge of meeting SLA (Service Level Agreements) Working Knowledge of ITSM tool, Service-Now is a plus Basic industry standard technical knowledge Strong knowledge in Microsoft Office, Patch Management, Anti-Malware, desktop/laptop imaging, anti-virus and inventory management tools. Excellent knowledge of computers (PC, Laptop and Mac) and peripherals. Advanced working knowledge of configuring and trouble-shooting iOS and Android based mobile devices. Outstanding communication skills to team and clients. Ability to motivate the team to adhere IT best practice and deliver outstanding customer service

Desktop Support Technician - Entry Level / Early Career Employment Type: Full-Time Who We Are: Vernovis is a Total Talent Solutions company that specializes in T echnology, Cybersecurity, Finance & Accounting functions . Founded and headquartered in Ohio, we help professionals achieve their career goals by connecting them with innovative projects and dynamic direct-hire opportunities in the Midwest and beyond. Are you a recent graduate with a passion for technology and problem-solving? Our client, a leading provider of medical imaging and diagnostic services, is seeking a Desktop Support Technician who is ready to kickstart their IT career in a hands-on environment. This role is perfect for someone who enjoys helping others, takes pride in solving technical challenges, and wants to grow within a collaborative, fast-paced organization. What You'll Do Provide first-level technical support for users-troubleshooting software, hardware, and peripheral issues. Respond to support tickets and calls quickly and courteously, ensuring an excellent customer experience. Document, track, and monitor issues to ensure timely resolution. Collaborate with System Engineers and other team members to resolve escalated issues. Assist with the setup, configuration, and deployment of computers and software tools. Work primarily during 1st shift hours (after 6 months, paid on-call rotation every 8 weeks) What You'll Bring A strong work ethic and enthusiasm for learning new technologies. At least 1 year of experience working with Microsoft Windows operating systems (through coursework, internships, or professional experience). Bachelor's degree in a technical field or Associate's degree plus related work experience. Basic understanding of networking and remote access troubleshooting. Familiarity with Microsoft Office applications (Word, Excel, PowerPoint). Excellent communication skills and a customer-first mindset. Ability to collaborate with peers and support users at all levels of the organization. Must have a valid driver's license and reliable transportation, as you will be supporting multiple sites (mileage will be compensated). Preferred (Not Required) Prior experience in a helpdesk, customer support, or IT internship role. Exposure to healthcare, radiology, or medical informatics systems (a plus, not required). The Vernovis Difference: Our core values fuel our decisions and guide our actions: Integrity - an uncompromising commitment to honesty and strong moral principles; Collaboration - a reliance on openness, knowledge sharing, focus and accountability to achieve shared goals; Extraordinary Service - a fundamental belief that we are in business to serve both clients and candidates in ways that exceed their expectations. Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws. Vernovis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, national origin, age, citizenship, disability, veteran status, or any other protected status.

We are seeking a Site Access & Compliance Coordinator to serve as an on-site representative for a leading workforce access and compliance platform used in mission-critical construction environments. This position ensures seamless site entry, credential verification, workforce onboarding, and ongoing compliance monitoring. The Coordinator functions as a vital liaison between on-the-ground operations and centralized support, providing training, real-time support, and first-line issue resolution for both workers and management personnel. Key Responsibilities Access Control & Credential Verification · Monitor and enforce site access using digital badging and credentialing tools · Ensure all personnel are properly verified and compliant before entry · Manage visitor access protocols, including temporary badging · Maintain order and protocol at gates and turnstiles Onboarding & Training · Train workers and subcontractors on platform usage · Support documentation intake and digital account setup · Educate workers on the use of temporary access credentials and vehicle passes · Assist in multilingual onboarding when necessary Technical Support & Escalation · Act as the first point of contact for on-site access or credentialing issues · Troubleshoot minor technical concerns and resolve access mismatches · Collaborate with centralized operations and support teams to resolve issues · Follow a structured escalation path for unresolved matters Customer Engagement & Field Feedback · Represent the platform and its values with professionalism and courtesy · Address service-related concerns and provide clear communication · Capture user feedback from the field to inform product improvement Performance Expectations · Ensure consistent, protocol-compliant access to the job site · Minimize delays through effective onboarding and training · Rapidly respond to and resolve credential or access-related issues · Uphold high standards of professionalism and customer service

The Desktop Support Technician I provides front-line technical support to end users across the firm. This role focuses on conference room A/V preparation and troubleshooting, Level I support for desktop systems, and hands-on assistance with office and user desk moves. Prior L1 desktop support experience is highly preferred. The technician will work closely with the IT and Office Systems teams to maintain consistent service, resolve user issues, and support operational needs across all office locations. Key Responsibilities: Provide Level I technical support for hardware, software, printers, user accounts, and general workstation issues. Set up, configure, and test A/V systems and conference room technology for meetings, presentations, and virtual collaboration (Zoom, Teams, etc.). Assist with office and user desk moves, including workstation setup, docking stations, monitors, cabling, and peripherals. Troubleshoot and escalate more complex issues to the Desktop Systems Specialist or IT leadership as needed. Maintain accurate documentation of troubleshooting steps, resolutions, and inventory. Support day-to-day ticket intake, prioritization, and follow-up through the IT support system. Conduct routine checks on conference rooms, printers, and communal technology to ensure readiness and uptime. Provide friendly, patient, and professional customer service to staff across all levels of the firm. Collaborate with IT and Office Systems staff on special projects, technology rollouts, and scheduled maintenance activities. Qualifications: 1-2 years of experience in a Level I helpdesk or desktop support role (law firm or professional services environment a plus). Strong understanding of Windows OS, Microsoft 365, desktop hardware, and common troubleshooting tools. Experience with or exposure to A/V systems, conference room technology, and virtual meeting platforms. Ability to lift, move, and set up IT equipment (monitors, docking stations, small printers, etc.). Excellent communication, problem-solving, and customer service skills. Organized, reliable, and able to work in a fast-paced environment with multiple priorities. Willingness to learn, grow, and take on new tasks with guidance from senior team members. Core Competencies: Certifications: Entry-level certifications such as CompTIA A+, Network+, or similar experience preferred. Technical Aptitude: Solid foundational understanding of desktop systems and eagerness to build new skills. Customer Service: Approaches every interaction with patience, clarity, and a positive attitude. Teamwork: Works well with IT, Office Systems, and firm leadership to support users and office operations. Reliability: Follows through on tasks, manages time well, and ensures issues are resolved promptly. Adaptability: Flexible and steady when shifting between tasks, offices, and user needs. Job Type: Direct Hire. This will be a fully onsite position Monday - Friday in the Houston, TX office. There will be occasional travel to Austin and Dallas, TX. #TECHIND

Telecommunications Technician Compensation: $21 - $28 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Telecommunications Technician to join their team! Join a dynamic team as a Telecommunications Technician, where you'll support the District's Mitel VoIP Telephone System. This hands-on role offers the chance to work in the field, engaging with various District sites. If you're passionate about voice systems and eager to contribute to a meaningful project, this is your opportunity to shine! Key Responsibilities & Duties: Support and troubleshoot Mitel VoIP endpoints Perform basic telephone station troubleshooting Provide voicemail system support Support analog lines and related infrastructure Install and replace voice-related equipment Coordinate with Network/Infrastructure staff Maintain and repair voice systems Document and communicate with IT team Required Qualifications & Experience: Experience with enterprise VoIP systems Knowledge of cabling and network infrastructure Experience in MDF/IDF environments Ability to install, configure, troubleshoot devices Strong communication skills Nice to Have Skills & Experience: Experience with Mitel VoIP systems Field site work experience Good documentation habits Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Telecommunications Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDDEN

Field Support Representative - Intelligence Operations We're hiring a Field Support Representative to work side-by-side with analysts to train and mentor users in mission-critical environments. This is a hands-on role supporting users of advanced analytic platforms while helping shape how those tools are used in real operations. What You'll Do Provide desk-side and classroom training Troubleshoot user issues and support help desk operations Work closely with analysts to improve workflows and tool adoption Relay user feedback to technical and product teams What We're Looking For 5+ years of intelligence analysis experience Experience in fusion or operational environments Familiarity with platforms like Gotham or Foundry Strong communication and technical aptitude Active DoD TS/SCI clearance required Military/Special Operations experience is a plus Why Consider This Role Direct mission impact Ideal for analysts looking to blend ops, tech, and training

Job Title: Deployment Tech - Project Analyst Job Duration: 6 months contract - possibility to extend Out client is looking for a hands-on, self-motivated IT technician.. This role will support our end users by deploying new hardware, assisting with Windows 11 migrations, and helping us execute IT projects across our metro-area locations. The right candidate enjoys working independently, solving problems on the fly, and getting devices into the hands of users with minimal disruption. This is a great opportunity for someone early in their IT career who's looking to gain enterprise-level experience. RELATIONSHIPS Supervisory - Assistant Director, Client Services Organizational - Frequent contact with client's staff, business departments, and IT technical teams External Business - Infrequent contact with vendors. JOB DUTIES Imaging and deploying laptops and desktops using SCCM. Installing and configuring software, including reinstallation of licensed applications on replacement devices. Supporting Windows 10 to Windows 11 migrations using a combination of SCCM and Autopatch. Troubleshooting login issues, driver problems, and peripheral malfunctions using tools like Dell Command Update, Windows Update, and manual driver installs. Assisting customers in navigating the basics of Windows 11, SharePoint, Teams, and how to use our self-service tools in ServiceNow. Updating asset records in ServiceNow and helping to retire old equipment from our systems. Following documented processes and offering suggestions when you see room for improvement. Supporting Operational and Capital project rollouts and refresh efforts across all client's locations. Installing large format displays, headless computer systems, or automation systems in Airline or passenger-facing environments Partnering with the IT team, Airside, Landside, and Public Safety departments to deploy standard hardware configurations for Operating or Capital efforts. Other duties as required by the Supervisor, Project Leader, or Senior Client Services Analyst. COMPETENCIES Senior Level Individual Contributor (SRIC) Competencies Customer Focus - Building strong customer relationships and delivering customer-centric solutions Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous Improvement Ensures Accountability - Holding self and others accountable to meet commitments Collaborates - Building partnerships and working collaboratively with others to meet shared objectives Values Differences - Recognizing the value that different perspectives and cultures bring to an organization Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Courage - Stepping up to address difficult issues, saying what needs to be said Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels MINIMUM REQUIREMENTS 1-3 years of experience in IT support, hardware deployment, or a related role. Comfortable with SCCM, Windows 10/11, and Microsoft 365 (Outlook, Teams, Excel, Word). Experience with ServiceNow or other ITSM tools for asset tracking and updates. Able to work independently and manage your time across multiple sites. Strong communication skills-you'll be working directly with end users. Valid driver's license and reliable transportation to travel between client's facilities. Ability to lift 25-50 lbs. on occasion. Sitting and standing for long periods of time. Ability to work in dusty and dimly lit spaces for hours at a time. DESIRABLE REQUIREMENTS Experience with Windows 11 migration or refresh projects. Familiarity with BrightSign, media players, or headless computer upgrades. Exposure to airport systems or working in a regulated environment. Knowledge of Power BI or PowerPoint. Recent grads or former interns looking to grow in an enterprise IT environment are encouraged to apply. The projected hourly range for this position is $18-20/hr. On-Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law.

ON - SITE 5X a week in West Palm Beach, FL Desktop Technician Detailed description: • Perform job duties in accordance with established agency and department processes and procedures. • Install, support and troubleshoot desktop and mobile computers, printers, scanners and other associated peripherals. • Image computers using specified tools and add additional software as appropriate. • Provide troubleshooting and support of commercial off-the-shelf and custom-developed software applications. • Updates and maintains records of work, documenting troubleshooting process, operations, modifications, system activities, request fulfillment and issue resolutions. • Distribute equipment to IT personnel and those outside IT as appropriate; document distributions in inventory systems. • Migrate data from old equipment to new equipment. • Accept equipment from IT personnel, prepare for redeployment or process for disposal (survey) including documentation and inventory adjustments. • Process and correct discrepancies in documentation, mismatches and errors for equipment inventory. • Asset fellow team members with technical work. • Perform moves of user-based and inventories equipment individually or in batches as needed. • Communicate and coordinate with technical leads, other employees, vendors, project team members and other sections of the agency to complete tasks and projects assigned. • Prepare and complete various forms, logs, lists, requests, charts, diagrams, reference materials, inventory systems; reviews, processes, forwards, distributes or retains as appropriate. • Escalate issues to proper support tiers thru IT Support Lead(s). • Performs other duties as assigned by management. Job requirements: High school diploma or GED plus one of the following: College level coursework or vocational/technical training in computer science, programming, repair or operations One or more years' previous experience and/or training involving personal computer repair and programming PREFERENCES: Associates Degree in related field; CompTia A+ Certification or at least one Microsoft Technical Certification

Job Title: Field Service Technician Duration: 09 months Type: Contract Pay Rate: $25/hr. on W2 Additional Notes: This is a 9-month onsite field project requiring a mix of local daily travel and regional overnight travel. Local assignments will allow the contractor to return home each evening; however, regional work will require overnight travel from Sunday through Thursday, with the contractor returning home at the end of the week. Standard work schedule remains Monday to Friday, 8 AM-5 PM, with overtime as needed based on workload and travel demands. Fridays typically involve a remote check-in meeting with the team lead after returning from travel. Candidates must have a valid Real ID-compliant driver's license, a clean MVR, and a reliable personal vehicle. The role is onsite at client locations, and responsibilities align with the job description provided. Top required skills are: Electro-mechanical troubleshooting Printer hardware support No on-call rotation or shift differentials apply. Ideal candidates should have 2-3+ years of relevant experience; Lexmark certification is preferred but not required. Daily driving mileage will vary depending on assigned client locations. Candidates must be located within 75 miles of Hot Springs, AR (71901). Past challenges with this role include finding candidates with sufficient printer hardware experience. Required Skills & Experience Minimum 2 to 3+ years of field service experience, specifically in commercial printers. Able to do extensive traveling via plane and/or car. Electro-mechanical and printer hardware support experience. Commercial / large printer experience. Lexmark printer certification. Experience working on commercial printers and have an electronics / mechanical aptitude. Working knowledge of Windows operating systems, networks, databases, and network security concepts and tools. Working knowledge of the Microsoft Office application suite including MS Outlook. Experience with multi-platform Windows O/S. Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, Windows configuration. Ability to work independently in a retail environment. Ability to lift up to 50lbs. Excellent customer service skills and professionalism Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality Demonstrated capability to achieve results in a fast-paced, client-driven environment What You Will Be Doing Project focus on upgrading advanced commercial printers at retail locations. Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing toner drum, transfer belt, image unit. Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems. Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment. Install and remove equipment and systems as required. Responsible for day-to-day operation of applications and equipment and serve as a customer contact on technical and service-related problems. Ensure that all schedules, transmission, on-line systems, and problems are resolved in an accurate and timely manner. Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes. Determine the most cost-effective repair / resolution to minimize customer downtime

Roles & Responsibilities: Offer foundational technical support in infrastructure services, providing assistance in routine tasks. Assist with infrastructure projects and assignments. Participate in basic monitoring and routine troubleshooting of infrastructure systems. Collaborate with team members to address infrastructure challenges and daily operational tasks. Support the creation and maintenance of infrastructure documentation. Develop and improve technical skills through on-the-job experience. Show eagerness to learn and gain expertise in infrastructure services. Follow established best practices and standards in infrastructure service delivery. Required Skills & Experience: Bachelor's degree in a relevant field or equivalent combination of education and experience Typically, 2+ years of relevant work experience Proven experience in infrastructure technology analysis Proficiencies in data analysis and technical knowledge A continuous learner that stays abreast with industry knowledge and technology An advanced degree in a relevant field is a plus Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus Skills: Desktop Support, Break-fix, Software Support, Infrastructure Support, Windows Support Education: Bachelors' Degree or equivalent experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Akib Email: *************************** Internal Id: 25-54778

Duration: 9+ Months with possible extension or hire. Key Responsibilities: • Offer foundational technical support in infrastructure services, providing assistance in routine tasks. • Assist with infrastructure projects and assignments. • Participate in basic monitoring and routine troubleshooting of infrastructure systems. • Collaborate with team members to address infrastructure challenges and daily operational tasks. • Support the creation and maintenance of infrastructure documentation. • Develop and improve technical skills through on-the-job experience. • Show eagerness to learn and gain expertise in infrastructure services. • Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience. • Typically, 2+ years of relevant work experience. • Proven experience in infrastructure technology analysis. • Proficiencies in data analysis and technical knowledge. • A continuous learner that stays abreast with industry knowledge and technology. Other Qualifications: • An advanced degree in a relevant field is a plus. • Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus. Recruiter's details: Internal Job ID: # 25-54778 Email: ************************************* About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Summary: We are seeking a highly motivated and skilled Data Center Optical Engineer to join our team. The ideal candidate will have experience in racking, cabling, and stacking equipment, decommissioning, break-fix, remote hands services, hardware replacement, and network transport optical troubleshooting. The Optical Engineer will ensure the seamless operation of our data center facilities, providing top-notch customer service and technical support. Key Responsibilities: Break-Fix: Must be able to work outside of normal business hours (i.e., shift work), to include nights and weekends, when needed. Remote Hands: In-depth knowledge of data center equipment installation and basic testing methods and procedures (MOPs). Knowledge of operating principles of data center, wireline and IP transport environments. Ability to interpret and perform tasks outlined in MOPs, vendor documentation, technical specifications, network practices, engineering letters and job aids. Knowledge of telephony networks, optical and IP networks. Ability to identify all colors associated with telecommunications cable and equipment indicator lights. Interpret and follow detailed method of procedures (MOPs) and engineering documents / diagrams. Cabling: Ability to work in overhead rack or grid for extended periods of time pulling long lengths of heavy cables. Handling, installation, and troubleshooting of Ethernet and fiber cables and connectors, including but not limited to CAT 5, CAT 6, structured cable, fan-outs, single mode, multi-mode, RJ45, and LC. Optical Testing and Troubleshooting: Complete all activities associated with physically placing equipment identified in project specification documents including but not limited to, routing, lacing, labeling, terminating and local / remote testing and turn up of ethernet, switchboard, fiber, and power cables. Utilize optical power meter, stabilized light source, VFL, OTDR, and test equipment to test 10/100G circuits using BERT, RFC2544, EtherSAM (Y.1564), and iPerf (1G-10G). Analyze and resolve network issues associated with equipment installations / removals. Perform and assist card level troubleshooting and replacement procedures with assistance from control centers and/or back-office engineers. Site Audits: Review project specifications to validate equipment placement, cable assignments and determine cable lengths then document results in proprietary databases. Provide timely and accurate feedback to audit / survey requests. Racking and Stacking: Install, organize, and maintain hardware equipment in data center racks following standard operating procedures. The ability to use hand tools and power tools. Ability to learn and retain physical and mechanical installation specifications. Understanding of basic mechanical terms and tools. Decommissioning: Safely remove and dispose of outdated or failed hardware following data destruction protocols. Hardware Replacement: Replace faulty hardware components, including transport routers, servers, switches, and other network & IT equipment. Power Management: Work with power feeds, including redundancy, automatic transfer switches (ATS), and manage hot/cold aisles effectively. Documentation: Read and interpret cut-sheets for physical network installation, ensuring accurate port connections and cable management. AC and DC Power Equipment: Maintain and troubleshoot AC and DC power equipment, ensuring reliable power distribution and connectivity. Provide oversite of 3rd parties' on-site activities Qualifications: Experience: 3-5 years of experience working as a technician in data center operations or a similar environment, interacting directly with customers. Team lead experience preferred Soft Skills: Must be a self-starter with the ability to work independently without continuous supervision. Must be a team player and have excellent interpersonal communication skills, especially with customers. Excellent organizational and administrative skills. Effective written and oral communication skills in English language. Ability to multi-task and maintain composure in stressful and demanding work environments. Ability to think forward and learn and apply new concepts quickly. Understand and follow all common and industry specific safety standards to protect personnel and assure network integrity / reliability. Communicate as required with multiple departments to optimize project scheduling, resolve roadblocks, and coordinate material deliveries. Use Hyperscale systems and applications to communicate with the customer as needed. Adhere to Hyperscale standards to ensure work meets customer quality requirements. Other US Citizenship is required Physical Requirements: Ability to lift and move heavy equipment (up to 50 lbs). Comfortable working in confined spaces and at heights. Ability to work in varying environmental conditions. Locations San Jose, CA area Los Angeles, CA North Dallas/Ft Worth area Reston, VA area Atlanta, GA Denver, CO Chicago, IL Prerequisites required training/certifications: Supplier is responsible for ensuring that Personnel have the necessary qualifications and certifications required to perform the Work described herein prior to beginning Work, including abiding by PPE requirements, CPR/First Aid, ergonomics, and any refresher training required to maintain such certifications, such as OSHA 10 and OSHA 30. Supplier is responsible for tracking and will pay for forty (40) hours of training required for the Work per 12-month period including training fees, all training time, and any travel expenses and compensable travel time required to attend training. Ericsson will be responsible for the time attending required weekly safety shorts and any additional training that is required for the Work and approved in advance by the Ericsson Resource Manager.

McCarter & English is seeking an Endpoint Technician. The primary function of this position is to provide support for all service requests that come to the Endpoint team via Tickets and assignments from Management. This position can be in the Wilmington or Philadelphia office. The position requires five days in office attendance (this is a requirement and non-negotiable). The position requires considerable travel to many M&E offices. If you have relevant experience, we would like you to consider joining our team. Please send your resume and cover letter to Christine Lydon at ***********************. The salary range for this position is $70,000-$80,000 annually, depending on experience. Specific Duties: · Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units. · Responsible for deploying new PCs and Laptops using Microsoft SCCM · Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm · Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates · Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units. · Responsible for deploying new PCs and Laptops using Microsoft SCCM · Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm · Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates Knowledge, Skills, Abilities: · Must have excellent customer service and interpersonal communication skills while supporting end users and other IT staff members. · Excellent troubleshooting skills required with general hardware/software issues. · Must be familiar with Microsoft Office 365 Suite: Word, Outlook, Excel, PowerPoint · Must have firsthand experience working with Windows 11 · Must have experience installing and supporting Windows 11 end points. · Must understand Networking concepts and TCP/IP protocols. · Experience with configuring and deploying Laptops, Desktops and HP LaserJet printers in a network environment. For PC and Laptops experience with Dell hardware preferred · Must have experience with installing and swapping out parts for PCs, Desktops, Laptops and Printers · Experience with Smart devices. · Experience with Video Conference equipment, i.e., Zoom & Microsoft Teams · Legal Experience preferred Education, Training and Experience Required: · At least 5 years of firsthand experience required in a professional environment as a full-time permanent Hardware / PC Technician or Sr. Level Helpdesk person supporting a large office configuration. · Must have experience supporting users in a remote settings using Citrix and/or VPN. · Some form of a technical education or diploma in Computer Technician or Computer Support from a certified school or institution is needed. · Experience with Microsoft Intune, Qualys, Microsoft Endpoint Gateway greatly desired · Certifications like A+ and Network+ are a plus Other Compensation: Eligibility for discretionary bonus. Benefits (if FTE requirements met): Firm-Paid : Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits. Health & Wellness : Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution. Employee-Paid Voluntary Benefits : Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage. Retirement : 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions. Time Off : Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave) Additional Benefits: Free and confidential employee assistance program (EAP) and behavioral health services program Firm-paid back-up child/elder care, academic support and pet care program Tax-advantaged college savings 529 Plan Employee discounts through Working Advantage McCarter & English, LLP is an Equal Opportunity Employer.