Field Technician jobs at Kleinfelder - 2570 jobs

At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time. We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will have the opportunity to develop and deploy tomorrow's hardware & software solutions and help revolutionize logistics. *Note: This is a contracting role for 3 to 6 months with the potential of being converted to a full time position. Responsibilities Lead deployments of Kargo's computer vision devices. Collaborate with clients to ensure sites are deployment‑ready, which may include removing existing equipment, electrical work, and/or network adjustments. Full ownership of all aspects of system bring‑up, troubleshooting, emergency repairs, preventative maintenance, and spare parts inventory. Travel to client sites to conduct repairs, maintenance, and training as needed. Greater than 70% travel may be required in the future, depending on customer growth and needs. Onboard and coordinate 3rd party technicians for simple onsite repairs and maintenance. Develop documentation such as SOPs, work instructions, user manuals, FAQs, training plans, and other materials that will optimize system uptime. Maintain a high level of customer service with excellent verbal and written communication. Create status reports, dashboards, and any other analyses to maintain alignment with internal and external stakeholders. Partner with internal engineering teams to enhance the scalability and dependability of all products. Experience Bachelor's degree in a technical discipline (engineering, robotics, computer science, etc). 3‑5 years experience servicing and maintaining complex electro‑mechanical systems (sensors and optics a plus). 3‑5 years experience interfacing with customers. Familiarity with command line interface on PCs, especially Linux. Experience using Jira Service Management to track, report, and manage issues. Experience troubleshooting WIFI and LTE connected devices. Comfortable working in industrial environments and working at height. Must be able to lift 50lbs, climb ladders (pending OSHA requirements). Familiarity with basic hand tools and power tools (hammer drills, torque wrenches, multimeters, etc). Kargo is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. #J-18808-Ljbffr

Principal Field Service Engineer page is loaded## Principal Field Service Engineerlocations: SAN JOSEtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: December 31, 2026 (30+ days left to apply)job requisition id: R52748## **At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.**The Field Service Engineer will install, troubleshoot, and maintain Cadence hardware emulation platforms. This person will serve as the hardware technical representative providing pro-active onsite support at end user customer locations both domestic and international. This person's primary responsibility will be supporting the Atlanta data center but other locations as well in the eastern US. Identifies, analyzes and repairs hardware, firmware, network and other issues. Schedules part replacements and maintenance with customers as needed. Relies on experience and judgment to accomplish goals and ensure customer satisfaction.Reports to San Jose Field Service ManagerLocation: San Jose**Responsibilities:*** Primary contact for all hardware related issues* Planning and Installation of new equipment; reconfiguring existing equipment* Troubleshoot/diagnose and repair hardware and other problems, escalate issues when appropriate* Document all work processes as required* Establish a strong supportive relationship with customers* Inventory control* Work with Field Service team and other Cadence groups to improve processes and procedures**Position Requirements:*** BS with a minimum of 7 years of experience OR MS with a minimum of 5 years of experience* Good written and verbal English communication skills* Minimum working knowledge of Linux/Unix* Strong hardware and software troubleshooting skills* Strong documentation skills* Must be able to lift 40 lbs* US drivers license and passport* Willingness to travel domestically and internationally including for short notice emergency service events**Full training will be provided, however any experience in the following areas would be advantageous:*** Debugging and repair in a board/system level environment.* Experience with liquid cooled systems and associated repairs* Experience with Linux Shell Skills (use grep, sed, awk, find, etc)* Experience with server scripting tools (python, perl, bash, sh, tcsh, csh or some combination)* Experience with networking including installation/configuration of routers, switches and firewalls* Experience with troubleshooting network issues## **We're doing work that matters. Help us solve what others can't.****Equal Employment Opportunity Policy:**Cadence is committed to equal employment opportunity throughout all levels of the organization.We welcome your interest in the company and want to make sure our job site is accessible to all. If you experience difficulty using this site or to request a reasonable accommodation, please contact ********************.**Privacy Policy:**Job Applicant If you are a job seeker creating a profile using our careers website, please see the .E-Verify Cadence participates in theE-Verify program in certain U.S. locations as required by law.Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences. Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world's toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence. Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class. #J-18808-Ljbffr

Regional Travel Required Field Technician Level 2 Job Description: A senior-level telecommunications professional responsible for leading complex installations, maintenance, and decommissioning of telecommunications infrastructure, such as in Central Offices, data centers, and other network environments. Key duties include mentoring junior technicians, managing site teams, overseeing high-risk activities, interpreting technical documentation like rack drawings and MOPs, and performing advanced testing, troubleshooting, and equipment configuration while strictly adhering to safety protocols and standards like GR-1275. Core Responsibilities Leadership and Mentorship: Lead and mentor Level 1 and 2 technicians on the job, ensuring the proper execution of installation and decommissioning tasks. Technical Oversight: Oversee the entire process from site preparation to material handling, installation, dismantling, and site restoration. Complex Installations: Perform and lead complex hardware, software, power, and fiber optic cable installations. Testing and Troubleshooting: Conduct optical, power, and network element testing, using tools like and BER testers, and troubleshoot issues independently. Project Management: Manage logistics, track job costs, and ensure project completion within deadlines. Technical Documentation: Read, interpret, and apply information from floor plans, rack drawings, work orders, and carrier-specific installation standards, including Telcordia GR-1275. Site Coordination: Coordinate with project stakeholders and lead site teams as a Site Team Leader. Key Skills & Knowledge: Proficiency A strong understanding of the Telcordia GR-1275 standard for Central Office installation and quality standards. Telecommunications Equipment: Experience with various equipment, including DWDM, Cisco, Ciena, and Infinera equipment. Power and Fiber Optics: Deep knowledge of -48V power principles, fiber scoping, continuity testing, and fiber installation techniques. Tools and Equipment: Proficient use of hand tools, power tools (like bandsaws and hammer drills), and specialized test equipment (like OTDRs). Safety: Strict adherence to safety protocols, performing daily Job Safety Analysis (JSA), and understanding safe work practices around live equipment. Professionalism: Strong communication, leadership, analytical, and problem-solving skills, with a commitment to professionalism and quality. Work Environment Extensive Travel: Requires significant travel away from home and the ability to work in various environments, including tight spaces and potentially at heights. Physical Demands: Involves physically demanding work, including lifting and moving equipment, and requires working indoors or outdoors in various conditions.

Regional Travel Required Field Technician Level 3 Job Description: A senior-level telecommunications professional responsible for leading complex installations, maintenance, and decommissioning of telecommunications infrastructure, such as in Central Offices, data centers, and other network environments. Key duties include mentoring junior technicians, managing site teams, overseeing high-risk activities, interpreting technical documentation like rack drawings and MOPs, and performing advanced testing, troubleshooting, and equipment configuration while strictly adhering to safety protocols and standards like GR-1275. Core Responsibilities Leadership and Mentorship: Lead and mentor Level 1 and 2 technicians on the job, ensuring the proper execution of installation and decommissioning tasks. Technical Oversight: Oversee the entire process from site preparation to material handling, installation, dismantling, and site restoration. Complex Installations: Perform and lead complex hardware, software, power, and fiber optic cable installations. Testing and Troubleshooting: Conduct optical, power, and network element testing, using tools like and BER testers, and troubleshoot issues independently. Project Management: Manage logistics, track job costs, and ensure project completion within deadlines. Technical Documentation: Read, interpret, and apply information from floor plans, rack drawings, work orders, and carrier-specific installation standards, including Telcordia GR-1275. Site Coordination: Coordinate with project stakeholders and lead site teams as a Site Team Leader. Key Skills & Knowledge : Proficiency A strong understanding of the Telcordia GR-1275 standard for Central Office installation and quality standards. Telecommunications Equipment: Experience with various equipment, including DWDM, Cisco, Ciena, and Infinera equipment. Power and Fiber Optics: Deep knowledge of -48V power principles, fiber scoping, continuity testing, and fiber installation techniques. Tools and Equipment: Proficient use of hand tools, power tools (like bandsaws and hammer drills), and specialized test equipment (like OTDRs). Safety: Strict adherence to safety protocols, performing daily Job Safety Analysis (JSA), and understanding safe work practices around live equipment. Professionalism: Strong communication, leadership, analytical, and problem-solving skills, with a commitment to professionalism and quality. Work Environment Extensive Travel: Requires significant travel away from home and the ability to work in various environments, including tight spaces and potentially at heights. Physical Demands: Involves physically demanding work, including lifting and moving equipment, and requires working indoors or outdoors in various conditions.

Job Description: A senior-level telecommunications professional responsible for leading complex installations, maintenance, and decommissioning of telecommunications infrastructure, such as in Central Offices, data centers, and other network environments. Key duties include mentoring junior technicians, managing site teams, overseeing high-risk activities, interpreting technical documentation like rack drawings and MOPs, and performing advanced testing, troubleshooting, and equipment configuration while strictly adhering to safety protocols and standards like GR-1275. Core Responsibilities Leadership and Mentorship: Lead and mentor Level 1 and 2 technicians on the job, ensuring the proper execution of installation and decommissioning tasks. Technical Oversight: Oversee the entire process from site preparation to material handling, installation, dismantling, and site restoration. Complex Installations: Perform and lead complex hardware, software, power, and fiber optic cable installations. Testing and Troubleshooting: Conduct optical, power, and network element testing, using tools like and BER testers, and troubleshoot issues independently. Project Management: Manage logistics, track job costs, and ensure project completion within deadlines. Technical Documentation: Read, interpret, and apply information from floor plans, rack drawings, work orders, & carrier-specific installation standards, including Telcordia GR-1275. Site Coordination: Coordinate with project stakeholders & lead site teams as a Site Team Leader. Key Skills & Knowledge Proficiency: A strong understanding of the Telcordia GR-1275 standard for Central Office installation and quality standards. Telecommunications Equipment: Experience with various equipment, including DWDM, Cisco, Ciena, and Infinera equipment. Power and Fiber Optics: Deep knowledge of -48V power principles, fiber scoping, continuity testing, and fiber installation techniques. Tools and Equipment: Proficient use of hand tools, power tools (like bandsaws & hammer drills), and specialized test equipment (like OTDRs). Safety: Strict adherence to safety protocols, performing daily Job Safety Analysis (JSA), and understanding safe work practices around live equipment. Professionalism: Strong communication, leadership, analytical, and problem-solving skills, with a commitment to professionalism and quality. Work Environment Extensive Travel: Requires significant travel away from home and the ability to work in various environments, including tight spaces and potentially at heights. Physical Demands: Involves physically demanding work, including lifting and moving equipment, and requires working indoors or outdoors in various conditions.

Regional Travel Required Field Technician Level 2 Job Description: A senior-level telecommunications professional responsible for leading complex installations, maintenance, and decommissioning of telecommunications infrastructure, such as in Central Offices, data centers, and other network environments. Key duties include mentoring junior technicians, managing site teams, overseeing high-risk activities, interpreting technical documentation like rack drawings and MOPs, and performing advanced testing, troubleshooting, and equipment configuration while strictly adhering to safety protocols and standards like GR-1275. Core Responsibilities Leadership and Mentorship: Lead and mentor Level 1 and 2 technicians on the job, ensuring the proper execution of installation and decommissioning tasks. Technical Oversight: Oversee the entire process from site preparation to material handling, installation, dismantling, and site restoration. Complex Installations: Perform and lead complex hardware, software, power, and fiber optic cable installations. Testing and Troubleshooting: Conduct optical, power, and network element testing, using tools like and BER testers, and troubleshoot issues independently. Project Management: Manage logistics, track job costs, and ensure project completion within deadlines. Technical Documentation: Read, interpret, and apply information from floor plans, rack drawings, work orders, and carrier-specific installation standards, including Telcordia GR-1275. Site Coordination: Coordinate with project stakeholders and lead site teams as a Site Team Leader. Key Skills & Knowledge: Proficiency A strong understanding of the Telcordia GR-1275 standard for Central Office installation and quality standards. Telecommunications Equipment: Experience with various equipment, including DWDM, Cisco, Ciena, and Infinera equipment. Power and Fiber Optics: Deep knowledge of -48V power principles, fiber scoping, continuity testing, and fiber installation techniques. Tools and Equipment: Proficient use of hand tools, power tools (like bandsaws and hammer drills), and specialized test equipment (like OTDRs). Safety: Strict adherence to safety protocols, performing daily Job Safety Analysis (JSA), and understanding safe work practices around live equipment. Professionalism: Strong communication, leadership, analytical, and problem-solving skills, with a commitment to professionalism and quality. Work Environment Extensive Travel: Requires significant travel away from home and the ability to work in various environments, including tight spaces and potentially at heights. Physical Demands: Involves physically demanding work, including lifting and moving equipment, and requires working indoors or outdoors in various conditions.

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Regional Travel Required Field Technician Level 2 - Job Description Job involves performing additions, removals, and modifications to telecommunications equipment and wiring without supervision, including analyzing job specifications, resolving drawing issues, and performing in-process and final quality inspections. Key duties include adding/removing common systems equipment and wiring connections on non-working equipment, performing circuit modifications, and potentially leading Skill Level 1 and 2 Installers. This level requires proficiency in preparing MOPs and JIMs, as well as adherence to GR-1275 standards for Central Office and network equipment installation. Responsibilities & Duties Unsupervised Work: Perform additions, removals, and modifications to existing equipment and circuits without needing direct supervision or direction. Equipment & Wiring: Add or remove common systems equipment, and add or remove wiring connections on non-working equipment. Documentation & Problem-Solving: Analyze job specifications, drawings, and documentation to resolve problems and provide work assignments to lower-level installers. Quality Control: Lead verification and continuity testing, perform in-process and final quality inspections, and mark or correct office record drawings. Technical Proficiency: Be proficient in preparing detailed Method of Procedure (MOPs) documents and Job Information Memorandums (JIMs). Quality Standards: Adhere to the installation methods and standards outlined in Telcordia GR-1275-CORE and customer-specific standards. Required Skills & Qualifications Demonstrated Proficiency: Proven proficiency at the Technician II level through experience and knowledge of Telcordia standards, often demonstrated via customer or installation supplier requirements. Leadership Potential: Capability to provide work assignments and lead lower-level installers (Skill Level 1 and 2). Technical Knowledge: Solid understanding of telecommunications systems, electronics, and networking. Problem-Solving: Strong problem-solving skills to diagnose issues and coordinate with teams. Communication: Effective written and verbal communication skills. Software Proficiency: Familiarity with relevant software, including Microsoft Office. Key Differentiators from Skill Level 1 Independence: The primary difference is the ability to work and resolve problems independently without supervision. Leadership: A Level 2 technician has the capacity to lead and provide guidance to Skill Level 1 technicians. Advanced Documentation: Proficiency in preparing detailed MOPs and JIMs is a requirement at this level. Work Environment Extensive Travel: Requires significant travel away from home and the ability to work in various environments, including tight spaces and potentially at heights. Physical Demands: Involves physically demanding work, including lifting and moving equipment, and requires working indoors or outdoors in various conditions.

Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment, and initial site preparation. This level requires familiarity with basic tools and equipment, the ability to work under direction, perform continuity testing, maintain clean work areas, and adhere to safety procedures. Responsibilities & Duties Installation and Physical Tasks Physically install, remove, modify telecommunications equipment & infrastructure. Run and dress copper and fiber optic cables, ensuring proper lacing and stitching. Install basic racking and equipment. Testing and Verification Conduct lead verification and continuity testing on cables and connections. Perform basic network cable testing. Tools and Safety Use various hand and power tools. Adhere to and enforce safety policies and OSHA regulations. Work Area Management Maintain a clean and organized work area. Participate in site preparation and restoration, including waste disposal. Collaboration and Documentation Work effectively with engineers, technicians, and customers. Maintain basic on-site job records and administrative tracking. Skills Required for Skill Level 1 Mechanical Aptitude: Ability to use hand & power tools efficiently & safely. Manual Dexterity: Precision in tasks like cable installation and lacing. Basic Knowledge: Understanding of telecom tools, equipment, and physical installation processes. Teamwork: Ability to work effectively as part of a team and follow instructions. Physical Stamina: Capacity to lift objects, stand for extended periods, and work in various environments -on ladders and cable racks. Reliability: Punctuality, dependability, and a strong work ethic. What to Expect This is an entry-level role within a skill-based framework. It often involves physically demanding work and requires adherence to detailed installation standards. Progressing to higher skill levels requires gaining more experience and proficiency in advanced tasks and troubleshooting.

Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment, and initial site preparation. This level requires familiarity with basic tools and equipment, the ability to work under direction, perform continuity testing, maintain clean work areas, and adhere to safety procedures. Responsibilities & Duties Installation and Physical Tasks Physically install, remove, modify telecommunications equipment & infrastructure. Run and dress copper and fiber optic cables, ensuring proper lacing and stitching. Install basic racking and equipment. Testing and Verification Conduct lead verification and continuity testing on cables and connections. Perform basic network cable testing. Tools and Safety Use various hand and power tools. Adhere to and enforce safety policies and OSHA regulations. Work Area Management Maintain a clean and organized work area. Participate in site preparation and restoration, including waste disposal. Collaboration and Documentation Work effectively with engineers, technicians, and customers. Maintain basic on-site job records and administrative tracking. Skills Required for Skill Level 1 Mechanical Aptitude: Ability to use hand & power tools efficiently & safely. Manual Dexterity: Precision in tasks like cable installation and lacing. Basic Knowledge: Understanding of telecom tools, equipment, and physical installation processes. Teamwork: Ability to work effectively as part of a team and follow instructions. Physical Stamina: Capacity to lift objects, stand for extended periods, and work in various environments -on ladders and cable racks. Reliability: Punctuality, dependability, and a strong work ethic. What to Expect This is an entry-level role within a skill-based framework. It often involves physically demanding work and requires adherence to detailed installation standards. Progressing to higher skill levels requires gaining more experience and proficiency in advanced tasks and troubleshooting.

Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment, and initial site preparation. This level requires familiarity with basic tools and equipment, the ability to work under direction, perform continuity testing, maintain clean work areas, and adhere to safety procedures. Responsibilities & Duties- Installation and Physical Tasks: Physically install, remove, and modify telecommunications equipment and infrastructure. Run and dress copper and fiber optic cables, ensuring proper lacing and stitching. Install basic racking and equipment. Testing and Verification: Conduct lead verification and continuity testing on cables and connections. Perform basic network cable testing. Tools and Safety: Use various hand and power tools. Adhere to and enforce safety policies and OSHA regulations. Work Area Management: Maintain a clean and organized work area. Participate in site preparation and restoration, including waste disposal. Collaboration and Documentation: Work effectively with engineers, technicians, and customers. Maintain basic on-site job records and administrative tracking. Skills Required for Skill Level 1 Mechanical Aptitude: Ability to use hand and power tools efficiently and safely. Manual Dexterity: Precision in tasks like cable installation and lacing. Basic Knowledge: Understanding of telecom tools, equipment, and physical installation processes. Teamwork: Ability to work effectively as part of a team and follow instructions. Physical Stamina: Capacity to lift objects, stand for extended periods, and work in various environments -on ladders and cable racks. Reliability: Punctuality, dependability, and a strong work ethic. What to Expect This is an entry-level role within a skill-based framework. It often involves physically demanding work and requires adherence to detailed installation standards. Progressing to higher skill levels requires gaining more experience and proficiency in advanced tasks and troubleshooting.

" Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for LTE and 5G. IDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. " Serve as a technical reference point for other functions. " Able to follow detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment. " Perform Service Assurance work on all radio interface network elements. Interpret the alarm conditions on the network to proactively identify and implement repairs and restoration plans to ensure minimal service disruption and impact to customer. " Provide Service Delivery work installing new cell site equipment from channel card elements up to complete new cell site installs. " Develop proficiency with use of relevant wireless tools and test equipment. " Develop proficiency with inventory tools and procedures. " Able to trouble shoot AC and DC power systems including tower light controllers. " Meet expectations with regards to behavioral and administrative facets of the position. " Basic Microwave principals EXPERIENCE and QUALIFICATIONS: " Vocational Skills and procedural knowledge, typically gained through a combination of education and relevant experience totaling up to 2 years post-high school or equivalent. " Ability to multi-task and maintain composure in stressful and demanding work environment. " Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and/or perplexing situations. " Confirmation of travel requirement - 100% for Technicians but flexible to travel outside of market for weeks at a time if required (e.g. disaster recovery, new product roll-out, etc). " Must be able to work outside of normal business hours (ie: shift work), to include maintenance window and weekends if needed. 24/7 On Call may be required. " Ability to identify all colors associated with telecommunications cable and equipment indicator lights. " Basic computer skills. " A valid driver's license and the ability to drive long distances on and off road. A CDL classification may be required for some vehicles. " Will need to transport equipment, therefore, vehicle with appropriate carrying capacity will be needed. " Ability to lift and carry up to 50 lbs. " Ability to climb ladders and steep staircases. " Ability to work in remote and challenging locations including, but not limited to: rooftops, vaults, and all types of geographic locations. " The dexterity to connect and disconnect various sizes and types of electronic connectors. " Good oral and written communications skills. Personal vehicle required. " Familiarity with field operations specific trouble ticket and network database systems. " Previous experience working wireless networking system. " Travel required.

" Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for LTE and 5G. IDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. " Serve as a technical reference point for other functions. " Able to follow detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment. " Perform Service Assurance work on all radio interface network elements. Interpret the alarm conditions on the network to proactively identify and implement repairs and restoration plans to ensure minimal service disruption and impact to customer. " Provide Service Delivery work installing new cell site equipment from channel card elements up to complete new cell site installs. " Develop proficiency with use of relevant wireless tools and test equipment. " Develop proficiency with inventory tools and procedures. " Able to trouble shoot AC and DC power systems including tower light controllers. " Meet expectations with regards to behavioral and administrative facets of the position. " Basic Microwave principals EXPERIENCE and QUALIFICATIONS: " Vocational Skills and procedural knowledge, typically gained through a combination of education and relevant experience totaling up to 2 years post-high school or equivalent. " Ability to multi-task and maintain composure in stressful and demanding work environment. " Ability to exercise flexibility and resourcefulness (with assistance from others) in challenging and/or perplexing situations. " Confirmation of travel requirement - 100% for Technicians but flexible to travel outside of market for weeks at a time if required (e.g. disaster recovery, new product roll-out, etc). " Must be able to work outside of normal business hours (ie: shift work), to include maintenance window and weekends if needed. 24/7 On Call may be required. " Ability to identify all colors associated with telecommunications cable and equipment indicator lights. " Basic computer skills. " A valid driver's license and the ability to drive long distances on and off road. A CDL classification may be required for some vehicles. " Will need to transport equipment, therefore, vehicle with appropriate carrying capacity will be needed. " Ability to lift and carry up to 50 lbs. " Ability to climb ladders and steep staircases. " Ability to work in remote and challenging locations including, but not limited to: rooftops, vaults, and all types of geographic locations. " The dexterity to connect and disconnect various sizes and types of electronic connectors. " Good oral and written communications skills. Personal vehicle required. " Familiarity with field operations specific trouble ticket and network database systems. " Previous experience working wireless networking system. " Travel required.

Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment, and initial site preparation. This level requires familiarity with basic tools and equipment, the ability to work under direction, perform continuity testing, maintain clean work areas, and adhere to safety procedures. Responsibilities & Duties Installation and Physical Tasks Physically install, remove, modify telecommunications equipment & infrastructure. Run and dress copper and fiber optic cables, ensuring proper lacing and stitching. Install basic racking and equipment. Testing and Verification Conduct lead verification and continuity testing on cables and connections. Perform basic network cable testing. Tools and Safety Use various hand and power tools. Adhere to and enforce safety policies and OSHA regulations. Work Area Management Maintain a clean and organized work area. Participate in site preparation and restoration, including waste disposal. Collaboration and Documentation Work effectively with engineers, technicians, and customers. Maintain basic on-site job records and administrative tracking. Skills Required for Skill Level 1 Mechanical Aptitude: Ability to use hand & power tools efficiently & safely. Manual Dexterity: Precision in tasks like cable installation and lacing. Basic Knowledge: Understanding of telecom tools, equipment, and physical installation processes. Teamwork: Ability to work effectively as part of a team and follow instructions. Physical Stamina: Capacity to lift objects, stand for extended periods, and work in various environments -on ladders and cable racks. Reliability: Punctuality, dependability, and a strong work ethic. What to Expect This is an entry-level role within a skill-based framework. It often involves physically demanding work and requires adherence to detailed installation standards. Progressing to higher skill levels requires gaining more experience and proficiency in advanced tasks and troubleshooting.

Help Desk Technician Domain Knowledge: Operating Systems/Platforms: Able to install OS onto computers and servers Able to add/remove users CompTIA type skillsets Able to install software using package manager of choice Computer Architecture: Understanding of how computer peripherals connect to the computer Able to connect monitor, keyboard and printer to the computer Basic understanding of different system components like CPU, memory, HDD and these components inter-operate. File Systems: Basic File Systems understanding Format a USB-Dongle and transfer >4GB files using USB-Dongle Storage: Basic storage systems understanding Able to restore off of remote networks Networking: Basic networking understanding Understands IP Addressing Understands MAC address, subnet, DNS and DHCP Able to configure workstations Able to configure static routing on a workstation Project Support Role: Complete initial Contact with Site for Scheduling Contact sites for site discovery Confirm device count per site to be shipped Confirm Schedule dates for migrations. Work with team help desk support technicians' for confirmation of all site information is complete and scheduling of site migrations Follow upon completion of migrations for shipping returns and migration tracking totals. Education: Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.

This position will report to the Service Manager. The responsibilities of the Service Technician are to service, maintain, troubleshoot, and repair heating, ventilation, air conditioning, refrigeration systems and equipment. Diagnosing malfunctions and determining repair needs, inspecting, and performing tests on systems and equipment for defective parts and to assure proper functioning. Essential Job Function Customer Service Always present a professional positive and helpful attitude when interacting with customers and co-workers. Exhibit an understanding of Human Relations and functions as a “team player”. This position has frequent contact with customers, requiring reasonable tact and strong verbal/written communication skills. Observe additional maintenance needs requiring attention and report to the appropriate people. Basic Functions/Requirements Read and write English. Write legibly. Read a tape measure, perform basic math skills: (Add, Subtract, Fractions, Calculate sales tax) Must have valid Michigan drivers' licenses, good driving record (our insurance must accept you) Paperwork filled out properly daily, including electronic documentation, if applicable. Follow verbal and written instructions. Follow all safety rules. Be able to wear all P.P.E's when applicable (steel toe boots, gloves, safety glasses, hard hat, etc.) Lift, climb, bend, and kneel to complete assigned tasks. Tolerate working at heights off a ladder, scaffold, and aerial lifts. Perform heavy physical labor during adverse weather conditions. Work in confined spaces, exposed to fumes, chemicals, grease, acids, oil and in the vicinity of noise and vibration with proper P.P.E's. Maintain cooperative and effective working relationship with others. Be able to take “on call” in the regular rotation. Be available to work any time of the day to take care of your customer. (Before 8:00 am and after 5:00 pm during the week, any time weekends, and holidays) 4 hours safety training required annually. Must have refrigerant transition and recovery certification card. Continuing education is expected. Education/Experience High school diploma or GED preferred. 10+ Years' experience preferred. Work Coordination and Paperwork Coordinate start and stop time with Service Dispatcher for each call. Organize all work detail (work performed, service recommendations, etc.) and complete an accurate work ticket, paper or electronic, for billing and payroll purposes. Submit all paperwork to the office each Monday before 10:00 AM or at end of each month is required. Obtain record on work ticket and communicate to vendor an appropriate purchase order number when purchasing job-related parts and supplies. Physical Requirements Climbing (ladders, stairs, etc.) while carrying tools and parts Lift 50 lbs. frequently, 100 lbs. occasionally, and 100+ lbs. with assistance Bending or stooping Extended periods of walking Regular exposure to weather conditions Operating a motor vehicle Owning and operating power or hand tools Exposure to potentially harmful chemicals or materials with proper P.P.D's Non-Essential duties and responsibilities Performs other duties as assigned by Management.

JobID: 3018934 Category: JobSchedule: Full time JobShift: : About Us: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions. What are your key responsibilities? Services fire and carbon monoxide detection, networking, hosted video solutions, and access control. Follow and complete required processes of wired/wireless technology and connection procedures. Test and validate system signals/communication with central monitoring to properly establish service. A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home. Qualifications - External What are we looking for? Service experience Technical aptitude Strong verbal communication Customer focused and customer driven mindset Thrive in the face of uncertainty Valid driver's license High School degree or the equivalent What's in it for you? Full benefits on the 1st of the month after 31 days of employment Casual, yet energetic and engaging work environments Medical, Dental, Vision, 401(k) with employer matching Paid vacation time (We all need to recharge) Tuition reimbursement, employee referral bonuses A culture of coaching, development and career growth opportunities Position Summary: The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections. Locate and alleviate trouble with damaged equipment or wiring. Readjust equipment, repair or replace inoperative equipment and test for operation. Read blueprints, building and electrical plans in order to complete equipment repairs. Prepare trouble order forms to report temporary repairs. Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Qualifications - External Education/Certification * High school diploma or GED. Experience: * Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line. Skills: Excellent communication skills. Able to read building electrical and sprinkler plans as required for clearing equipment trouble Standing, stooping, lifting ,climbing ,crawling Valid driver's license required. Want to learn more about ADT? Visit us online at *********** or on Facebook.

JobID: 3018935 JobSchedule: Full time JobShift: : About Us: At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions. What are your key responsibilities? Services fire and carbon monoxide detection, networking, hosted video solutions, and access control. Follow and complete required processes of wired/wireless technology and connection procedures. Test and validate system signals/communication with central monitoring to properly establish service. A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. What are we looking for? Service experience Technical aptitude Strong verbal communication Customer focused and customer driven mindset Thrive in the face of uncertainty Valid driver's license High School degree or the equivalent What's in it for you? Full benefits on the 1st of the month after 31 days of employment Casual, yet energetic and engaging work environments Medical, Dental, Vision, 401(k) with employer matching Paid vacation time (We all need to recharge) Tuition reimbursement, employee referral bonuses A culture of coaching, development and career growth opportunities

JobID: 3018712 Category: JobSchedule: Full time JobShift: : About Us: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions. What are your key responsibilities? Services fire and carbon monoxide detection, networking, hosted video solutions, and access control. Follow and complete required processes of wired/wireless technology and connection procedures. Test and validate system signals/communication with central monitoring to properly establish service. A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home. Qualifications - External What are we looking for? Service experience Technical aptitude Strong verbal communication Customer focused and customer driven mindset Thrive in the face of uncertainty Valid driver's license High School degree or the equivalent What's in it for you? Full benefits on the 1st of the month after 31 days of employment Casual, yet energetic and engaging work environments Medical, Dental, Vision, 401(k) with employer matching Paid vacation time (We all need to recharge) Tuition reimbursement, employee referral bonuses A culture of coaching, development and career growth opportunities Position Summary: The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections. Locate and alleviate trouble with damaged equipment or wiring. Readjust equipment, repair or replace inoperative equipment and test for operation. Read blueprints, building and electrical plans in order to complete equipment repairs. Prepare trouble order forms to report temporary repairs. Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Qualifications - External Education/Certification * High school diploma or GED. Experience: * Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line. Skills: Excellent communication skills. Able to read building electrical and sprinkler plans as required for clearing equipment trouble Standing, stooping, lifting ,climbing ,crawling Valid driver's license required. Want to learn more about ADT? Visit us online at *********** or on Facebook.