Assistant General Manager jobs at Kneaders Bakery and Cafe

Step into a growth-focused leadership role at St. James Place as our Guest Services Manager, where you'll support daily operations, collaborate across departments, and ensure an exceptional experience for our owners and guests-all in the heart of Beaver Creek Village, just steps from the mountain. If you're ready to lead a team, elevate every guest interaction, and be part of a property where every day feels like the ultimate mountain getaway, this is the opportunity for you! Duties Include: Manage guest services team scheduling and payroll, ensuring optimal coverage and smooth operations. Lead hiring, training, and ongoing development of the guest services team to build a high-performing, guest-focused staff. Oversee day-to-day front desk and guest services operations, maintaining exceptional standards and efficiency. Handle guest services ordering, keeping supplies and resources well-stocked and organized to support seamless service. What's Hot: Career growth potential to an AGM role, ski breaks, onsite parking (including skiing for most of your days off), Winter Wellness Incentive (Epic Merchant Ski Pass or end of season bonus, based on start date) Location: St. James Place, Beaver Creek, CO Start Date: ASAP Employment Type: Full Time, Year Round Compensation: $70,000 - $80,000 annually, range depending on experience Schedule: Varied schedule/ 40 hours per week. Days, evenings, weekends, holidays required. Posting Closes: 12/30/2025 or when filled Minimum Requirements: Our ideal candidate brings proven experience managing a guest services team and a track record of delivering exceptional guest experiences. Bilingual skills are a plus, but not required. They thrive on creative problem-solving, thinking on their feet in fast-paced environments, and resolving conflicts with guests, owners, and team members. Highly organized and approachable, they anticipate guest needs and lead with friendly, thoughtful service every day. Perks & Benefits: Paid Time Off & Paid Sick Time; Health Insurance - Choose from multiple plans! Dental, Vision, & Accident Insurance; East West Employee Accommodation Discount (Discounts at East West properties); 8 hours per year of paid volunteer time; Life Insurance; Winter Incentive Program (EPIC merchant pass or end of winter season equivalent bonus); 401(K) Plan with Discretionary Employer Match; Career Development Trainings; Discounted Gym Membership at The Athletic Club Westin; Discounts at Eye Pieces & Venture Sports; Corporate Discounts with Perk Spot; Sabbatical Program; $500 Referral Program; Employee Assistance Program. Why East West Hospitality At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. We hope you'll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The opportunity is to be the operations manager in a major rotating equipment service /repair facility. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily functions of the business Prepare annual performance review and reevaluate processes Ensure regulatory, compliance and legal rules are followed Manage budget to align with goals of business Qualifications 3+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business

The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. Responsibilities Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Qualifications Management and Customer Service experience Strong administrative skills Demonstrated ability to lead Comfort working with budgets, payroll, revenue and forecasting Strong communications skills

Are you a results-driven leader ready to make a significant impact? SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX. This is a key leadership role, reporting directly to the Director of Operations, where you will drive profit, build a strong culture, and ensure excellent service delivery. What You'll Do: Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations. Drive budget and profit initiatives utilizing the ACDC Model (Attract Customers; Close Deals; Deliver on Service; Collect Money). Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency. Split your focus 80/20 between tactical execution and strategic growth. Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.). The Ideal Candidate: 3+ years of progressive leadership or management experience. Mitigation/Restoration experience is CRITICAL. Proven track record in a service-based industry (e.g., HVAC, Pest Control). Driven to build culture, increase profitability, and invest in people. Possesses a servant leadership attitude with a commitment to organizational values. Highly Preferred: Bilingual fluency in English/Spanish. If you are hungry for professional growth, organized, and driven by success, we want to hear from you!

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Monday to Friday Weekend availability Supplemental pay Tips Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Referral program Employee discount Paid training Mileage reimbursement

Job Title: Assistant General Manager Department: Operations Reports to: General Manager About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. • Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. • Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Benefits include Health, Dental, Vision, STD/LTD, 401k. Bonus eligible position Requirements Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Salary Description 22.00 to 25.00 per hour includes tips

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Monday to Friday Weekend availability Supplemental pay Tips Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) Referral program Employee discount Paid training

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Monday to Friday Weekend availability Supplemental pay Tips Signing bonus Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) Employee discount Referral program Paid training Mileage reimbursement

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Monday to Friday Weekend availability Supplemental pay Tips Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) Referral program Employee discount Paid training Mileage reimbursement

WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $20/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO) * Opportunities for advancement! Overview An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings, along with Restaurant Manager * Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute along with RM, new product rollouts including training, marketing and sampling where applicable * Execution of Point of Purchase instore set up per Brand standards * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Support RM in assigning staff and deployment * Support to RM in completion of supplier and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Assist team and shift lead performance appraisal process * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality Key Competencies * Good analytical skills and business acumen * Works well with other in a fun fast paced team environment * Ontime, demonstrates honesty and positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10839188"},"date Posted":"2025-12-10T12:48:03.875031+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"102 E 29th Street","address Locality":"Loveland","address Region":"CO","postal Code":"80538","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Dunkin Assistant General Manager

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Monday to Friday Weekend availability Supplemental pay Tips Signing bonus Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) Referral program Employee discount Paid training

Job Title: Assistant General Manager Department: Operations Reports to: General Manager About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. • Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. • Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Benefits include Health, Dental, Vision, STD/LTD, 401k. Bonus eligible position Requirements Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Salary Description 22.00 to 25.00 per hour includes tips

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Monday to Friday Weekend availability Supplemental pay Tips Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Referral program Employee discount Paid training Mileage reimbursement

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Monday to Friday Weekend availability Supplemental pay Tips Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Employee discount Referral program Paid training

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Monday to Friday Weekend availability Supplemental pay Tips Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Referral program Employee discount Paid training Mileage reimbursement

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Monday to Friday Weekend availability Supplemental pay Tips Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Referral program Employee discount Paid training Mileage reimbursement

WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $20/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO) * Opportunities for advancement! Overview An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: * Able to perform all responsibilities of restaurant team members * Lead team meetings, along with Restaurant Manager * Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff * Ensure Brand standards, recipes and systems are executed * Create and maintain a guest focused culture in the restaurant * Review guest feedback results and implement action plans to drive improvement * Communicates restaurant priorities, goals and results to restaurant team members * Execute along with RM, new product rollouts including training, marketing and sampling where applicable * Execution of Point of Purchase instore set up per Brand standards * Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws * Control costs to help maximize profitability * Completion of inventory on a periodic basis as determined by Franchisee * Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards * Support RM in assigning staff and deployment * Support to RM in completion of supplier and other vendor orders * Conduct self-assessments and corresponding action plans * Ensure restaurant budget is met as determined by Franchisee * Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies * Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: * Recruit, hire, onboard and develop restaurant team members * Assist team and shift lead performance appraisal process * Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: * Basic computer skills * Fluent in spoken and written English * Basic math and financial management * Previous leadership experience in retail, restaurant or hospitality Key Competencies * Good analytical skills and business acumen * Works well with other in a fun fast paced team environment * Ontime, demonstrates honesty and positive attitude * Willingness to learn and embrace change * Ability to train and develop a team * Guest focused * Time Management * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting packages (if applicable) * Wearing a headset (if applicable) * Working in a small space This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10839187"},"date Posted":"2025-12-10T12:48:03.854108+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2801 S College Ave","address Locality":"Fort Collins","address Region":"CO","postal Code":"80525","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Dunkin Assistant General Manager

About US: We're a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we're only serious about two things - serving great food and taking care of people. We love what we do and are looking for a leader who will uphold our culture and drive store performance. About YOU: You thrive in a fast paced, upbeat environment and are a natural motivator. You foster teamwork and genuine connection and seeing each team member grow feels like the ultimate reward. You're diligent, reliable, and aligned with our core beliefs around teamwork, inclusivity, respect, passion and FUN! The Job Stuff: The Assistant General Manager is responsible for assisting and supporting the General Manager in managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. The Assistant Manager reports to the General Manager. Responsibilities: Conduct orientation explain the MAD Greens Philosophy and oversee the training of new employees. Assist in developing employees by providing ongoing feedback and establishing performance expectations. Ensure that proper security procedures are in place to protect employees, guests and company assets. Provide direction to employees regarding operational and procedural issues. Interview hourly employees. support hiring, supervision, development and assist in termination process if applicable. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured. Supports and assists General Manager in running shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service as needed. Prepare schedules and ensure that the restaurant is staffed for all shifts. Help drive positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory. Requirements: Self-discipline, initiative, leadership ability and outgoing. Pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Must possess good communication skills for dealing with diverse staff. Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities. Ability to determine applicability of experience and qualifications of job applicants. Good attention to detail and good organization skills. Aligned with our core values: Madness Matters: You Be You, MADocracy: Shoulder to Shoulder, MAD Passion: We Bleed Green, MADfetti: Have Work at Fun (we'll explain more during the interview process!) Work schedule Monday to Friday Weekend availability Supplemental pay Tips Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Referral program Employee discount Paid training

PART-TIME POSITION AVAILABLE MUST HAVE AFTERNOON/EVENING AVAILABILITY * Work-Life balance - all Kneaders Bakery & Cafe locations are closed every Sunday & are closed on Thanksgiving Day & Christmas every year * Generous PAID TIME OFF program for full-time employees which accrues with length of service, allowing you to take time off for the things that matter most to you * Career growth opportunities - Restaurant leadership, retail management, specialization in the art of pastry & bread baking -- Kneaders has many career development paths available * Competitive hourly wages If this sparks your interest, read below to learn about the person Kneaders is currently looking for: Kneaders Bakery & Cafe is currently looking for a talented full or part-time Hourly Assistant Manager who is as passionate about food quality, customer service, & community as we are at Kneaders! In the role of an Assistant Manager, you will have the opportunity to lead a dynamic team who will offer unique menu selections from scratch baked bread & pastries to incredible soups, salads, & sandwiches all made with honest, whole ingredients. A successful Assistant Manager at Kneaders Bakery & Cafe must possess: * Resilience - demonstrating leadership techniques from scheduling to inventory, all while providing consistent & exemplary customer service experiences * Respect - ability to remove obstacles by actively listening to ideas, concerns, & feedback to collaborate with management teams & customers to make changes & improvements * Readiness - dedication for team building, team development, & career influencing for a team who looks to you as the expert & the person who will help guide individuals to career greatness! A successful Hourly Assistant Manager at Kneaders Bakery & Cafe need to be qualified with: * 1+ year of fast paced restaurant/retail leadership experience * Attentiveness to compliance with local, state, & federal regulations for food handler & sanitation standards * Experience with meeting operational goals, & thinking beyond what has already been done to create a better experience for teams & customers You must be at least 18 years of age to be qualified for this position If this person is YOU, start your journey today & complete your application!