Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, VA, Suffolk - 91,000.00 - 136,500.00 USD annually
$111k-154k yearly est. 3d ago
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Pncpl Sales Enablement Spec
Deltek, Inc. 4.8
Herndon, VA job
03-Dec-2025
Principal Sales Enablement Program Manager
US Remote
10621BR
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. [#link#{#***********************
Business Summary
The Deltek Global Sales team has a passion for empowering project-based businesses to achieve their goals. We relentlessly focus on our customers' needs and strive to deliver an exceptional experience for all clients. If you are an enthusiastic, motivated professional who enjoys building and nurturing relationships - join our highly collaborative team to help power project success for our customers.
Position Responsibilities
Alignment:
Strategic Stakeholder Alignment: Partner closely with Sales stakeholders in our Professional Services business unit to foster strong working relationships and trust. Advise stakeholders on enablement programs based on data-driven insights.Translate stakeholder priorities into measurable enablement outcomes that support Professional Services revenue goals and strategic initiatives.
Team Collaboration: Partner internally with sales enablement leadership, instructors, instructional designers, and other PMs to plan and execute programs effectively.
Product Enablement: Collaborate with Product Marketing, MCI, and other subject matter experts with sales team enablement based on the company's product launch and release calendar, industry trends, etc. Execute practice sessions to prepare sales teams for launches/releases.Ability to facilitate product training is preferred.
Technology and Infrastructure:
Enablement Platform Adoption: Utilize Deltek's sales enablement platform, Allego, to execute programs and increase retention.
Tool Training & Adoption: Design training programs and manage adoption and optimal usage of sales tech stack in collaboration with technology specialist. Program Managers to execute on tech enablement by leveraging other members of the enablement ecosystem (ex. Instructors). Strategically incorporate technology enablement as part of broader enablement efforts as opposed to stand alone programs.
Champion the integration of AI-driven coaching, content personalization, and performance analytics to elevate program impact.
Metrics & Results:
Measure Learning Effectiveness: Analyze key performance indicators through Deltek internal tools to assess program effectiveness. Utilize the Kirkpatrick model to track satisfaction, learning, and behavioral elements. Assess improvements for subsequent iterations, including post-program reviews and feedback documentation.
Partner closely with sales operations specialists in order to form data driven approach to enablement programs to make strategic decisions and evaluate program effectiveness leveraging the Kirckpatrick model.
Leadership and Coaching:
Partner with sales managers to ensure effective delivery and reinforcement of enablement programs. Design a coaching program in collaboration with leadership and leverage other members of the enablement ecosystem (ex. Instructors) in the planning/execution of that program.
Facilitation/Training Skills: Strong training and facilitation skills is a requirement of this role focused on bringing together soft skills with product/industry enablement.
Program managers to coach and mentor instructors in order for them to partner together on coaching sessions.
Enablement Program & Content:
Sales Plays: Continually evaluate team and individual performance against annual sales plays. Design programs to coach desired skills or behaviors, gaining executive approval and executing end-to-end.
Program managers to consistently maintain/update program tracker with most current data. Program Managers to report to Manager, Program Managers weekly on status, updates, next steps, and KPI's for all programs they support.
Develop reinforcement and coaching strategies to support enablement programs.
Process:
Program Managers to adopt/follow all sales enablement processes and provide feedback on any changes that need to be made.
Qualifications
Required
Proven experience in sales enablement, sales, business development, or a related field.
Excellent communication and collaboration skills, with the ability to build relationships with cross-functional stakeholders and to facilitate enablement programs.
A strong understanding of metrics and the ability to analyze data to improve the effectiveness of enablement programs.
Project management skills and the ability to plan/manage projects with excellence/agility.
Strong time management skills.
Strong understanding of how to use Ai as a strategic enablement tool.
Ability to facilitate training sessions focused on soft skills and product/industry content.
Preferred but not Required
Familiarity with sales enablement platforms (such as Allego) and experience in driving platform adoption.
A strong understanding of metrics and the ability to analyze data to improve the effectiveness of enablement programs.
Experience partnering/communicating with executive leadership.
Experience as or partnering with Sales leadership, Sales Reps, Solution Engineers, or Sales Development Reps
Experience with project management tools like Microsoft Loop
PMP Certification
Experience in the Professional Services space.
Compensation Info
The U.S. salary range for this position is $90,000.00 - $110,000.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Travel Requirements
10%
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
EEO Statement
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.
Applicant Privacy Notice
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
$90k-110k yearly 2d ago
Warehouse Specialist
Bcforward 4.7
New York, NY job
Min 4-5 end-to-end implementations of Blue Yonder WMS or extensive warehouse management support
Strong in managing customer expectations, stakeholder management, regular reviews, and customer management
Focus on delivery-led growth leading to increased revenue generation
Contribute to RFP responses, customer presentations and project estimations
Strong knowledge of SCM Planning concepts, practices, and procedures
Expert in customization of WMS models, conversant with MOCA, custom operation plan release mechanism in warehouse planning.
Functional & Technical hands-on experience in Blue Yonder WMS.
Build custom functionalities in Blue Yonder WMS
Hands-on experience in Blue Yonder integration, batch processes, Solution Architecture
Hands-on experience in MOCA, Oracle PL/SQL components and fine-tuning SQL process
Familiarity with agile principles and project management
Ability to produce quality deliverables with minimal supervision and direction
Hands-on experience in handling business requirements in JIRA and similar tools
Ability to conduct Business End user Training and grooming internal talent pool
Ability to demonstrate a high level of responsiveness and a sense of urgency
Process oriented with ability to problem solve and think outside of the box
Experience to independently manage presentations to Customers and Stakeholders
$30k-41k yearly est. 4d ago
Service Desk Technician
Nystec 4.5
Rome, NY job
DescriptionAbout Us:
NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset.
About the Role: As a Service Desk Technician, you'll be the go-to resource for employees seeking IT support. You'll troubleshoot everyday technical issues, resolve problems quickly, and escalate complex cases when needed. This role keeps our IT operations running smoothly through efficient ticket management, clear documentation, and exceptional customer service. Key Responsibilities
First-line support - Respond to user inquiries and technical issues via phone, email, chat, or NYSTEC's internal ticketing system.
Troubleshooting - Diagnose and resolve common hardware, software, and end user issues. Provide step-by-step guidance to end users to remediate issues and leverage NYSTEC's remote support tools as needed.
User Account Administration - Manage user accounts, access permissions, and licensing. This includes creating new accounts, resetting passwords, modifying permissions, and supporting onboarding and offboarding activities.
Escalation - Route complex or unresolved issues to higher-level IT support or specialized teams.
Documentation - Maintain accurate records of support interactions and contribute to internal knowledge base articles.
Collaboration - Partner with the Corporate Information Security (CIS), Business Information Systems (BIS), and IT Project Management Office (PMO) teams, to support a secure and modern workplace strategy.
Inventory and Asset Management - Maintain accurate records of devices, hardware, and software.
Manage Help Desk Tickets - Use NYSTEC's internal ticketing system to track, prioritize, and resolve user requests.
Service Requests - Process requests for new software, system access, and other IT-related services in a timely manner.
About you: Required Qualifications
Strong understanding of computer hardware, software, networks, and operating systems.
Ability to troubleshoot technical issues and to provide clear, step-by-step user guidance.
Excellent communication and customer service skills and the ability to support end-users with patience and professionalism.
Excellent documentation and critical thinking skills.
Possesses strong computer skills, including experience using Microsoft applications (e.g., Azure, Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent.
Preferred/Desired Qualifications
Information Technology Infrastructure Library (ITIL) Foundation: Focuses on IT service management (ITSM) best practices.
Computing Technology Industry Association (CompTIA) A+ (or ability to obtain within 12-18 months).
Microsoft 365 Certified: Fundamentals (or ability to obtain within 12-18 months).
Education and Experience
Associate degree in IT or a related field and one to two years of IT support or related technical experience.
An equivalent combination of advanced education, training, and experience will be considered.
The target base salary for this position is $60,407 - $75,508 per year. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications.
It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact
if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
Learn more about NYSTEC by visiting
***************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$60.4k-75.5k yearly 3d ago
Director - Identity, Credential & Access Management
Dovel Technologies, Inc. 4.2
McLean, VA job
Director - Identity, Credential & Access Management page is loaded## Director - Identity, Credential & Access Managementlocations: US - VA, McLean: US - DC, Washingtontime type: Full timeposted on: Posted Todayjob requisition id: 34090**Job Family:**Cyber Consulting**Travel Required:**Up to 10%**Clearance Required:**Ability to Obtain Public Trust**What You Will Do:**Our Cybersecurity consultants are a team of business integrators with extensive consulting and industry experience who help our clients solve their complex business issues from strategy through execution. **The Director - Identity, Credential, & Access Management** helps clients understand emerging technical solutions relative to segment policies and operational requirements and applies analytical and innovative strategies to develop solutions to address these needs. As a Director on our team, the individual would focus on technical delivery of IAM tools for both public and commercial sector clients. Responsibilities include:* Contribute to technical artifacts and thought leadership for IAM tools relating to Identity Governance and Administration, Privileged Access Management, Authentication solutions, zero trust architectures, and cybersecurity tools.* Develop complex ICAM technical designs and concept of operations* Review and implement IAM integration requirements with adherence to an organization's mission, goals, and standards.* Prepare technical standards, provide technical advice and guidance, and collaborate with stakeholders to conceptualize and develop design**What You Will Need:*** Minimum of FIFTEEN (15) years of consulting experience, with at least TEN (10) years of public sector experience* US Citizen is required* Bachelor's Degree is required* Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred* Minimum of TEN (10) years of managing and mentoring high performing ICAM integration teams through the full systems development lifecycle* Minimum of SEVEN (7) years of developing IAM architectures and strategies with a wide array of products (e.g., SailPointIIQ/Security Cloud, Okta, CyberArk, RadiantLogic, Ping, Intercede MyID)* Experience working in client services environments and engaging with both business and technical stakeholders.* Experience developing and briefing materials and executive summaries on IAM architecture, implementation, and policy* Proven experience in ICAM business development activities, including: opportunity assessment, solutioning, proposal management and creation, and orals presentations* Extensive knowledge of NIST standards and policies for identity management, such as: NIST 800-63 Digital Identity Guidelines, Cybersecurity Framework, FIPS 201* At least one of the following certifications - Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), Certified Identity and Access Manager (CIAM), or Certified Identity Management Professional (CIMP)**What Would Be Nice To Have:*** ICAM product specific certifications in SailPoint, Okta, or CyberArk* Familiarity with emerging technologies such as AI/ML in cybersecurity and quantum security* Advanced knowledge of network security, data security, cryptography, and zero trust architectures.The annual salary range for this position is $226,000.00-$376,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.**What We Offer:**Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:* Medical, Rx, Dental & Vision Insurance* Personal and Family Sick Time & Company Paid Holidays* Position may be eligible for a discretionary variable incentive bonus* Parental Leave and Adoption Assistance* 401(k) Retirement Plan* Basic Life & Supplemental Life* Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts* Short-Term & Long-Term Disability* Student Loan PayDown* Tuition Reimbursement, Personal Development & Learning Opportunities* Skills Development & Certifications* Employee Referral Program* Corporate Sponsored Events & Community Outreach* Emergency Back-Up Childcare Program* Mobility Stipend**About Guidehouse**Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.*Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.*
#J-18808-Ljbffr
$226k-376k yearly 1d ago
Automation Specialist (PT)
Sensitron Semiconductor 4.2
Hauppauge, NY job
Since 1969, Sensitron Semiconductor has been a manufacturer of discrete semiconductors and microelectronics for aerospace, defense, medical, and other high reliability markets, and applications. Our long-term success can be attributed to the talent, creativity, and dedication of our employees. Sensitron strives to create an environment in which all employees can reach their full potential and recognize their contribution to the growth of our company. Your journey to success starts here!
The Automation Specialist represents a cross-section discipline requiring proportional knowledge in hardware and software development and their applications. These individuals are responsible, individually and as part of a team, for design, development and testing of new and/or existing proprietary ERP and other systems.
These individuals also help improve the efficiency of proprietary systems through the review, testing, analysis and maintenance of these systems.
Successful candidates demonstrate excellent organization and interpersonal skills as well as the ability to communicate complex technical information to others.
Required Proficiencies, Background & Education:
BS in Computer Science, Computer Engineering, Information Systems or Electrical Engineering (or related field), or working towards one of those degrees; completed at least 80 credits
Job Responsibilities:
Develop software programs used to automate the collection, transformation and delivery of data to and throughout ERP and other company systems.
Automate test data and test data analysis.
Provides training and end-user support during and after the implementation process
Understanding user requirements, constant communication with users to get feedback; suggest improvements and enhance systems as needed.
Additional job duties as assigned.
Additional Requirements:
Excellent communication, time management and teamwork skills
Good trouble shooting skills
Ability to learn quickly and manage multiple priorities.
Basic understanding of business functions
Understanding of manufacturing environments recommended.
Must be a self-motivated team player who likes responsibility
* This position requires access to technology, material, software or hardware that is controlled by export laws of the US. In order to be eligible, you must be either a US citizen or permanent resident.
* Sensitron is an equal opportunity employer offering an attractive medical/dental and 401k benefits package.
* Veterans are encouraged to apply.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, budget and internal equity).
$81k-111k yearly est. 6d ago
Part-Time Tech Retail Experience Consultant
2020 Companies LLC 3.6
New York, NY job
A leading outsourced sales firm is hiring a Part-Time Samsung Experience Consultant in Brooklyn, NY. This role involves driving sales of Samsung products at Best Buy, providing top-tier customer service, and collaborating with retail staff. Ideal candidates should possess strong sales abilities, have a passion for technology, and excellent communication skills. The position offers competitive pay at $19 per hour, with flexible scheduling during high traffic times including weekends. Apply now to be part of a dynamic team!
#J-18808-Ljbffr
$19 hourly 2d ago
AI Product Specialist
Onestream Software 4.3
New York, NY job
Employment Type: Full-Time
Compensation: $68,000.00 - $85,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.
Benefits Offered: Vision, Medical, Life, Dental, 401K
Summary
As an AI Product Specialist, you will be an important member in ensuring our existing and new AI solutions are properly tested and meet the high standards that our customers expect out of our OneStream solutions. Additionally, you will help generate documentation in the form of solution guides and how-to guides, along with building and maintaining information management processes that are pivotal to ensuring our end users can get the most out of our AI capabilities.
The AI Product and Engineering team is focused on bridging the gap between AI research and AI products, bringing tangible and quantifiable value to our end users. Our AI solutions incorporate AI and machine learning spectrum, including (but not limited to) time series forecasting, anomaly detection, and natural language processing. Our mission is to lower the barrier for organizations and people to get value out of AI capabilities.
Primary Duties and Responsibilities
Thoroughly test new and existing AI solutions and log bugs and issues in our software issue management system so that developers may properly correct the issues found.
Troubleshoot and debug issues collaboratively with other Product Specialists, AI Solution Developers, and Solution Consultants.
Participate in daily standups to cover the status of a product release cycle.
Participate in on call rotation.
Suggest product enhancements that can improve the overall user experience of our AI solutions.
Communicate with our internal consulting team to understand how the products are used in practice to inform future test strategies.
Contribute to existing solution guides, how-to guides, and other customer-facing documentation.
Contribute to the refinement of existing documentation management procedures
Contribute to the creation of test plans for new solutions.
Train new team members in how to fulfill the role of a product specialist.
Required Education and Experience
Bachelors Degree or similar work experience.
Experience with AI tools and frameworks.
Knowledge of machine learning algorithms, data analysis and programming.
Experience working in a cross-functional team.
Preferred Education and Experience
Experience with coding.
Experience working with a development team.
Knowledge, Skills, and Abilities
Must be a self-starter, continuously learning how our AI solutions work.
Excellent written and verbal interpersonal skills.
Interest in continuous learning opportunities as the AI space continues to evolve.
Comfortable with minimal direction.
Comfortable working in evolving processes.
Constantly seeks ways to improve existing processes with technology.
Interest in growing into other roles and opportunities in our team AI consulting, AI development.
Excellent organization, scheduling, project management, and multi-tasking skills.
Who We Are
OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ******************
Why Join The OneStream Team
Transparency around corporate structure, salary, and benefits.
Core value of customer success.
Variety of project work (not industry-specific).
Strong culture andcamaraderie.
Multiple training opportunities.
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
Excellent Medical Plan.
Dental & Vision Insurance.
Life Insurance.
Short & Long Term Disability.
Vacation Time.
Paid Holidays.
Professional Development.
Retirement Plan.
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
#LI-REMOTE #LI-TO1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$68k-85k yearly 5d ago
Tools & Parts Attendant
Yulista 4.9
Fort Walton Beach, FL job
Receives, stores, and issues hand tools, machine tools, dies, replacement parts, shop supplies and equipment, such as measuring devices, in an industrial establishment.
The Tools and Parts Attendant does the following:
Keeps records of tools issued to and returned by workers, searches for lost or misplaced tools, prepares periodic inventory or keeps perpetual inventory and requisitions stock as needed, unpacks and stores new equipment.
Visually inspects tools or measures with micrometer for wear or defects and reports damaged or worn-out equipment to superiors; may coat tools with grease or other preservative, using a brush or spray gun, and may attach identification tags or engrave identifying information on tools and equipment using electric marking too may attach identification tags or engrave identifying information on tools and equipment using electric marking tool.
Receives, stores, and issues hand tools, machine tools, dies, replacement parts, shop supplies and equipment, such as measuring devices, in an industrial establishment.
Basic Qualifications
USAF Tool Accountability System (TAS) experience.
Aviation background
Familiar with common hand tools
Desired Skills
USAF AFSOC C-130 Tool Room experiences
PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).
EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
$32k-49k yearly est. 5d ago
General Manager & Principal Engineer
RCM Technologies, Inc. 4.2
Amherst, NY job
Reports to Executive Management
Full-time Salaried Management
Buffalo, NY
RCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports multiple industries including renewable energy and chemicals extending through detailed design through commissioning, and startup of process plants, delivering both modular shop-built and field-installed systems. RCM contracts with suppliers and outsources its equipment fabrications to capable shops in various geographies.
RCM is seeking to hire an experienced General Manager and Principal Engineer to lead its team in Amherst, NY. RCM Technologies acquired the Thermal Kinetics Engineering company in 2018 to expand its process and industrial engineering capabilities, particularly through technology, patents, and intellectual property. This position requires managing the existing OEM-driven business and transforming a mostly chemical process focused group into a full-service engineering firm. Current core capabilities stem from a portfolio of patents commercialized in the fuel ethanol and renewable energy industries. Core capabilities encompass most of the common separations unit operations as listed previously plus work in crystallization and a few chemical reaction systems.
Position Summary
The General Manager is responsible for the overall strategic direction, operational management, and financial performance of Thermal Kinetics business unit. This includes overseeing project delivery, managing client relationships, driving business development, and supervising engineering staff. The manager ensures projects are completed on time, within budget, and to the highest quality standards while also fostering a culture of innovation, safety, and continuous improvement.
Key Responsibilities
Business Transformation & Growth
Develop and execute transformation strategy: Create and implement a comprehensive plan to transition the firm from a primary focus on process engineering to offering a full range of engineering services, including mechanical, electrical, instrumentation, civil/structural, and project management capabilities.
Identify and develop new service lines:
Identify new service opportunities within existing core business and clients.
Promote engineering services for local and regional industrial and chemical sectors.
Operational & Financial Leadership Team Leadership & People Development
Strategic hiring and upskilling: Identify staffing and skill gaps necessary for the transition and develop a strategy to address them. This will involve coordinating with other engineering offices and recruiting experienced engineers from various disciplines and creating professional development programs to cross-train existing staff and build the firm's new capabilities.
Create and implement change management: Communicate the strategic vision and manage the organizational changes required for the transformation. Build a culture that embraces new challenges and fosters collaboration across different engineering disciplines.
Manage operational change: Establish the new internal processes, workflows, and procedures required for a full-service firm, such as integrating multi-disciplinary teams on projects and managing a broader scope of services.Business Development & Client Relations
Represent the firm's new capabilities: Act as the external face of RCM Thermal Kinetics. Represent its expanded capabilities to clients, industry groups, and at conferences to generate interest and new business.
Manage strategic partnerships: Identify and secure partnerships with other firms or contractors to augment capabilities during the transition phase, ensuring the firm can deliver on its new "full-service" promises.
Marketing and Sales: With sales staff direct identification of new market opportunities, grow the client base, and expand the firm's service offerings.
Trade Events and Outreach: With key engineering staff and sales team represent the firm in professional organizations, with clients, and at industry events to build and maintain positive relationships.
Strategic Planning: Develop and execute short-term and long-term strategic business plans to achieve company goals for growth, revenue, and profitability.
Budget and Financial Management: In coordination with the CFO and his team prepare and oversee departmental budgets, manage financial forecasting, and review profit and loss reports.
Project Contracting: Supervise and assist as needed Projects Managers and the Proposal Manager to manage contracts, prepare proposals and bids, and negotiate agreements with clients and partners.
Provide mentorship, coaching, and professional development opportunities to team members to foster growth and improve performance.
Conduct performance reviews, set clear goals, manage resource allocation to maximize team efficiency, and promote professional development and cross-training to build a versatile engineering team.
Recruit, mentor, and cultivate a positive and collaborative work environment that encourages teamwork, high morale, and technical excellence.
Technical & Quality Oversight
Maintain a deep understanding of the firm's technical services and industry trends to guide strategic decisions and drive innovation.
Direct and review engineering designs and changes, ensuring technical accuracy and soundness of methods used by staff.
Oversee quality assurance and quality control (QA/QC) processes for all project deliverables, ensuring the team's work complies with all relevant industry standards, regulations, and safety codes.
Required Qualifications
Bachelor's degree in an engineering discipline (e.g., Civil, Mechanical, Electrical, or related). Master's degree in engineering management or an MBA is preferred.
Minimum 15+ years of progressive experience in an engineering field, including 5-7 years in managerial or leadership roles with P&L responsibility.
Professional Engineering (P.E.) license is required, in addition to proven experience in managing engineering operations, project delivery, and resource allocation.
Demonstrated success in business unit leadership, client development, and organizational transformation.
Expert-level technical knowledge relevant to the firm's specific engineering services.
Proficiency with industry-standard software, such as computer-aided design (CAD) programs, project management software (e.g., MS Project).
Strong analytical skills for evaluating technical information and complex problems.
Skills and Competencies
Leadership: Demonstrated ability to motivate, develop, and direct technical teams.
Communication: Excellent written and oral communication skills to convey complex information to a variety of technical and non-technical audiences.
Problem-Solving: Exceptional critical thinking and decision-making skills to address project-related issues.
Strategic Thinking: Strong ability to build effective relationships with clients, team members, and senior management.
Organizational: Proven ability to manage multiple projects, budgets, and schedules simultaneously.
Client Development: Track record of building and expanding client relationships in industrial and chemical markets.
RCM Technologies, Inc.
RCM Technologies, Inc. (RCMT) is a premier single-source provider of engineering, business and technology solutions. Since 1971, RCMT's core strengths and expertise are a result of decades of delivering operational and engineering excellence across multiple industries such as Healthcare, Aerospace & Defense, Energy, Process & Industrial, Life Sciences, Data and Solutions.
RCM Engineering Services division is a comprehensive Engineering/Architectural design and construction management firm providing clients with total solutions for their project needs. RCM provides the highest quality services in all engineering disciplines to utility, commercial, and industrial customers.
At RCM, we believe the key to success is working with our clients to define the correct technical staff and resources necessary to assure each project phase can be executed within the client's guidelines. This requires technical personnel with a depth of experience in all phases of project execution.
Over 510+ Engineers and Technical Designers on our staff ready to support our clients with their routine and complex engineering needs.
Experienced, multi-discipline project teams offer the full range of comprehensive services necessary to successfully execute all aspects of power delivery, generation, commercial and industrial projects.
Proven project management skills and tools are applied to all tasks to achieve budget and schedule commitments.
Highly responsive, flexible, and cost-effective total solutions consistently delivering results that exceed our customers' expectations.
Competitive Salary offered, along with benefits such as 401k, Stock Purchase Plan, Health, Dental and more. Salary and Title are commensurate with experience.
Equal Opportunity Statement
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disclaimer
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$106k-181k yearly est. 2d ago
Technical Specialist - Triage Operations
Perennial Resources International 4.1
Orangeburg, NY job
Contract
Orangeburg, NY, Totowa, NJ, Dayton, NJ
Responsibilities:
Improve operational efficiency by championing standardization and innovation
Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
Be ambitious, able to work independently & in a team environment under deadlines
Be process-oriented and help develop runbooks and other technical documentation
Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts
Requirements:
2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
Experience working with Salt or Ansible for orchestration (preferably Salt)
Excellent written and verbal communications interpersonal and customer service skills
Working knowledge of: Jira concepts and SDLC framework
Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
$77k-111k yearly est. 4d ago
Global Accounts Measurement Strategist, Apple Ads
Apple Inc. 4.8
New York, NY job
At Apple, we believe in the power of technology to enrich people's lives. Everything we build is designed to empower people, including our advertising platform. We deliver ads in a way that benefits both customers and advertisers - helping people discover content, supporting creators, and protecting and respecting everyone's privacy. Our technology makes advertising possible on the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive app discovery across the App Store. Our display ads on Apple News and Stocks let advertisers promote their products alongside trusted content in a brand-safe environment, while supporting publishers and journalists. Sponsorship integrations and experiences in live sports on Apple TV help advertisers connect with captivated audiences. Everything we do is with the unwavering dedication to privacy you expect from Apple. Because when advertising is done right, it benefits everyone!
The Measurement Strategist team within Apple Ads is seeking a strategist for our App Store Ads business. We are searching for someone with the analytical skills to identify, develop, and package unique insights for our advertisers. You will have the ability to convert these insights into a compelling narrative combined with the communication skills to co-deliver these insights direct to advertisers to advise, persuade, and ultimately change advertiser behavior. The Measurement Strategist joins the team responsible for evaluating, sourcing, refining and communicating studies u0026 insights to help our advertising customers get the most value out of their investment in Apple Ads.
Excellent communication, project management, and organizational skills to work closely with Partner Development and various cross-functional teams Understand business requirements, and handle sophisticated projects related to data-driven initiatives Strong personal code of ethics, integrity, and trust Strong communication skills and the ability to distill information from big data and results into simple concepts and actionable insights for a variety of audiences
Demonstrated experience in the digital advertising industry, in a data analyst or business/performance measurement role Sophisticated skills in SQL queries, Tableau and conducting analysis based on large data sets Experience in client facing interaction, including senior level executives
$90k-130k yearly est. 60d+ ago
Worldwide Senior Manager, Leader, Mainframe Modernization Agentic AI and Partner Scaling
Amazon 4.7
New York, NY job
Amazon Web Services (AWS) is proud to be the pioneer and widely recognized leader in Cloud Computing. Our web services provide IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world, ranging from start-ups to leading web companies to Global 500 companies in industries such as financial services, pharmaceuticals, and manufacturing.
Across industries, customers have been accelerating their mainframe modernization projects, moving the workloads to AWS in order to drive much greater agility in meeting rapidly evolving customer needs and realize 60-70% cost savings. Modernizing with AWS also allows mainframe customers to gain accessibility and scale by transitioning out of legacy technologies to more modern languages such as Java. AWS offers an extensive catalog of open languages, databases, analytics, and cloud native services to modernize applications, deliver new business insights, and attract new skilled talent to deliver real business transformation and competitive differentiation. AWS offers extensive list of Gen AI capabilities to transform mainframe applications and accelerate migrations to cloud.
Investments by AWS are helping customers accelerate their modernization efforts, capabilities complemented by Amazon's Mainframe Migration Competency Partners.
We are seeking an accomplished leader to help build out a global high performing business development and partner scaling specialist team focused on helping customer modernize their mainframe platforms. The leader will report to the Mainframe Modernization GTM (go-to-market) organization, which is within the broader specialist sales organization.
Key job responsibilities
- As a leader of the Mainframe Modernization Specialist and Partner Development organization, your responsibilities will include driving strategic mainframe engagements, and helping customers and partners deepen business and technical relationships with customers.
- You will build high-performing teams of Mainframe specialists and Partner Development Specialists. You will focus on scaling the Mainframe modernization business and partner eco system supporting the business growth, scaling existing AWS services, delivering enablement to the broader field organization, and developing repeatable, packaged solutions to solve customer challenges. As the voice of the customer, you will influence product teams to help them evolve the products and address issues, concerns, and requests from the field.
- To be successful, you will need to analyze and determine key customer insights from business drivers, market trends and customer feedback, and operating metrics.
- You will be responsible for establishing clear goals and deliverables for your team including customer engagements, scaling mechanisms and commercial agreements with the partners, speaking engagements, creating GTM content, and more. You must ensure that your team is continuously learning and differentiating AWS with and for customers. You will be expected to plan and allocate for the best use of team resources in order to meet your team goals.
- Develop deep and trusted relationships with CxOs and leadership of selected market making System Integration Partners in Mainframe specialty by gaining a comprehensive understanding of their challenges, goals, and long-term vision.
- Engage closely with key partners to help them develop their AWS practices and develop compelling market offerings to help customers accelerate business value realization from AWS adoption.
- Lead and develop a team of Partner Development Managers and drive partner-sourced revenue growth and cloud adoption across worldwide
About the team
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 10+ years of developing, negotiating and executing business agreements experience
- Experience developing strategies that influence leadership decisions at the organizational level
- Bachelor's degree or equivalent
- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
- Experience managing specialist team, driving strategic engagements, and helping customers and partners deepen business and technical relationships with customers.
Preferred Qualifications
- 12+ years of technology related sales, business development or equivalent experience
- Experience selling to Fortune 1000 or Global 2000 organizations
- Experience as a executive focused on legacy migrations to cloud, builiding business with partners, or as a practice leader or business unit owner
- Previous experience with global system integrators, consulting partners, and ISVs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $174,300/year in our lowest geographic market up to $288,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$174.3k-288.2k yearly 7d ago
Event Contractor - Live Sports Production
Ballertv 4.1
Saratoga Springs, NY job
WHO (Event Contractors) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field.
WHAT (Contract Services Needed)
TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way.
PAY - $21/hour
Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects.
BALLERTV'S STORY Do you believe in underdog stories or game changing moments?
BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting!
Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude
Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus!
Having a current and valid Driver's license to receive and transport event equipment.
Job Type: Weekend Work - ContractVisit **************** for more information.
$21 hourly Auto-Apply 60d+ ago
Renewal & Growth Specialist
Deltek, Inc. 4.8
Herndon, VA job
16-Dec-2025
Renewal & Growth Specialist
US Herndon, VA, US Herndon, VA-Hybrid, US Remote, US Tampa, FL
10640BR
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. **************
Business Summary
The Deltek Customer Success team plays a key role in helping our customers maximize the value for their solutions. As a member of our team, you are the customer's advocate to help them find answers to their questions and support the renewal and growth of their business. If you thrive in a collaborative environment, where learning and development are encouraged, consider Deltek as the next step in your career.
Position Responsibilities
Day to day responsibilities for the Renewal & Growth Specialist (R&G Specialist) may include, but are not limited to:
* Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk
* Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including as upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewals
* Identifies and pursues expansion opportunities by aligning product solutions and add-ons with customers' evolving needs and goals. Migrates existing customers from legacy plans onto new packaging and pricing
* Proactively provides product renewal date and pricing details to the customer, including notifications, reminders, and any necessary documentation; addresses customer billing questions or inquires
* Forecasts and manages pipeline on a monthly and quarterly basis, maintaining accurate customer and contract details, updates, and forecast status in the relevant systems (Salesforce, Gainsight, etc.) daily to enable proper planning and seamless collaboration
* Monitors account health indicators and flags any at-risk renewals to the Customer Success Managers for further action
* Tracks and analyzes financial, renewal, and forecasts metrics, tracking progress against targets and timelines, proactively addresses risks to retention or satisfaction, and provides updates to management
* Analyzes customer feedback to capture product expectations, experience, satisfaction, and abandonment propensity in the CRM system
Skills:
* Ability to effectively communicate and build trusting internal and external relationships with a best in class, customer-oriented approach
* Ability to manage multiple accounts, deadlines, and demands, and provide accurate, timely deliverables in a fast-paced environment
* Ability to accurately forecast and manage pipeline on a monthly and quarterly basis
* Ability to analyze and anticipate needs, applying flexibility to adapt to changes, growth opportunities, or risks
* Ability to identify and apply creative solutions to problems
* Ability to effectively use Microsoft Excel, Outlook and CRM systems
* Ability to learn and apply strong product knowledge
Qualifications
* 3+ years of experience in Customer Success, Account Management, or Sales, with a focus on revenue growth and retention
* Foundational proficiency in Salesforce and Gainsight preferred
* Experience with forecasting or revenue tracking
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
* Bachelor's degree in Business or a related field preferred
Compensation Info
The U.S. On-Target-Earnings (OTE) for this position is $56,670.00-$99,170.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Travel Requirements
10%
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
EEO Statement
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.
Applicant Privacy Notice
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
$56.7k-99.2k yearly 2d ago
Dir, Operations
Deltek, Inc. 4.8
Herndon, VA job
08-Jan-2026
Director, AI Program Leader - Customer Success
US Remote
10512BR
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. **************
Business Summary
Deltek's award winning Support Services team provides best-in-class assistance to Deltek's customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!
Position Responsibilities
The Director, AI Program Leader - Customer Success will build, scale, and lead Deltek's AI Center of Excellence for the Customer Success business unit, driving innovation, operational efficiency, and strategic alignment across global teams. This role is responsible for defining and executing a comprehensive GenAI strategy tailored for post-sales functions, championing enterprise-wide AI transformation initiatives, and positioning Deltek as a leader in enterprise AI. The Director will collaborate with cross-functional leaders to identify high-impact GenAI use cases, deliver measurable improvements in process efficiency and customer satisfaction, and foster a culture of experimentation and ethical AI use.
Strategic Leadership
Build, scale, and lead the AI Center of Excellence for Post-Sales Functions, driving innovation, operational efficiency, and strategic alignment across global teams
Define and execute a comprehensive GenAI internal use strategy tailored for Post Sales functions
Continuously monitor and analyze emerging industry and technology trends, opportunities, and risks in the GenAI landscape
Provide strategic insights and recommendations to leverage new technologies and mitigate potential risk
Champion GenAI
Spearhead enterprise-wide AI transformation initiatives, delivering measurable improvements in process efficiency, workforce enablement, and customer satisfaction
Leverage industry best practices and emerging technology trends to position Deltek as a leader in enterprise AI
Collaborate with cross-functional leaders & key stake holders to identify & prioritize high-impact GenAI use cases
Solution Development & Implementation
Lead the design, development, and deployment of GenAI solutions across post sales functions
Champion AI-powered enhancements such as automated case summaries, intelligent response drafting, and predictive analytics for customer engagement
Employee Enablement & Literacy
Develop and roll out training programs to elevate GenAI literacy across the Customer Success organization
Promote responsible use of GenAI through education, peer-to-peer knowledge sharing, and continuous learning initiatives
Governance & Risk Management
Establish governance frameworks for GenAI initiatives, including funding, cost tracking, and business value measurement
Serve as a key liaison to the GenAI Governance Group and Steering Committee to ensure alignment with enterprise-wide AI policies
Culture & Innovation
Foster a culture of experimentation, innovation, and ethical AI use
Encourage rapid exploration of emerging tools and technologies to stay ahead of industry trend
Foster adoption of GenAI tools like Copilot agents, Claude Code, and Coveo AI search to streamline workflows and improve service delivery
Qualifications
Bachelor's degree in computer science, computer engineering, AI, Data Science, or related field including Electrical Engineering or Electronics Engineering.
10+ years of experience in technology including 3+ years in AI/ML or Data Science.
Hands-on coding experience is required; proven experience in building and deploying AI-based solutions is strongly preferred.
Experience designing and developing Agentic AI applications is highly desirable. Proven experience in cloud platforms (Azure, AWS, GCP) and MLOps frameworks.
Strong strategic thinking, program management, and executive presence.
Deep understanding of GenAI technologies and their enterprise applications.
Familiarity with AI ethics, governance, and regulatory considerations.
US Citizenship is required.
Key Competencies
Hands-on experience with designing, developing and deploying GenAI and Agentic AI solutions, tools, and frameworks.
Deep understanding of LLMs, prompt engineering, retrieval-augmented generation (RAG), and multi-agent orchestration frameworks.
Established governance models, talent pipelines, and delivery frameworks to accelerate AI adoption and maturity.
Adept at translating AI capabilities into strategic business outcomes-cost optimization, revenue growth, margin expansion, and customer lifetime value.
Experience in building AI business cases, ROI models, and go-to-market strategies.
Demonstrated ability to influence and align product, engineering, sales, and customer success teams in matrixed organizations.
Skilled in executive-level communication, stakeholder engagement, and conflict resolution.
Champion of emerging technologies and agile experimentation, fostering a culture of continuous learning and iterative delivery.
Experience in incubating AI prototypes, running innovation sprints, and scaling MVPs to production.
Compensation Info
The U.S. salary range for this position is $102,500.00-$180,500.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Position Type
FT
Travel Requirements
10%
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
EEO Statement
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.
Applicant Privacy Notice
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
$102.5k-180.5k yearly 2d ago
Indigo Printer Technician
Bcforward 4.7
Fredericksburg, VA job
As an HP Indigo Customer Success Engineer, your primary responsibility is to deliver expert technical service, including diagnosing and repairing HP Indigo presses to ensure optimal performance and uptime.
You are the frontline technical expert, solving complex issues and maintaining the reliability of our equipment at customer sites.
Beyond core service, you play a key role in driving customer success by providing value-added services such as:
Onboarding and startup visits to help customers ramp up quickly and confidently.
On-press training and coaching to build operator skills and maximize press capabilities.
You will also leverage state-of-the-art Artificial Intelligence and remote diagnostic tools to proactively identify issues, accelerate troubleshooting, and enhance service efficiency, ensuring customers receive fast and effective support.
This hybrid role combines deep technical expertise with a customer-first mindset, helping our partners achieve long-term satisfaction and business success with HP Indigo solutions.
$40k-52k yearly est. 12h ago
LTSS Service Care Manager
Pyramid Consulting, Inc. 4.1
Holiday, FL job
Immediate need for a talented LTSS Service Care Manager. This is a 12+ Months Contract to Hire opportunity with long-term potential and is located in West Pasco (Bayonet Point, Hudson, Port Richey, New Port Richey, Trinity, Holiday FL(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 26-00875
Pay Range: $26 - $29/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
This role involves managing a large caseload of elderly LTSS Medicaid members through field-based assessments, care planning, service coordination, and monthly in-person or telephonic visits.
Responsibilities include monitoring service delivery, resolving gaps, supporting discharge planning, documenting within 24 hours, and collaborating with providers.
Key Requirements and Technology Experience:
Key Skills; Case Management, Long Term Care, Field Visits.
Requires 2+ years of field case management, strong EMR and technical skills, and extensive long-term care experience.
Bachelor's degree and 2+ years of Care Management experience (field experience is a must).
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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$26-29 hourly 1d ago
Field Support Representative I, II, III
Canon U.S.A., Inc. 4.6
New York, NY job
Requisition ID 2026-20590 # of Openings 1 Category (Portal Searching) Customer Service/Support Type (Portal Searching) Regular Full-Time Fixed Salary USD $18.50/Hr.
Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned).
NOTE: This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle. Business travel expenses will be reimbursed.
Responsibilities
CUSTOMER SERVICE
* Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
MAIL/PACKAGES/POUCHES
* Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
* Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).
* Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames.
* Log outgoing and incoming items as required and review for accuracy/completeness.
* In some locations, may be required to walk and/or deliver by transportation any legal package in a timely and proscribed manner. Secure necessary signatures and documentation to confirm delivery.
SUPPLIES/COPYING/FAXING/ADMINISTRATION
* Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).
* Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
* Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs.
* May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.
* Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary.
* Perform other administrative duties from inserting, copying and photocopying to faxing as needed.
* Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site.
May possibly perform any of the following functions at the direction of the Site Manager:
* Set up and maintain client's kitchen areas and conference rooms, order food and make coffee.
* Provide reception work such as answering telephones, taking messages and greeting visitors.
* Move boxes, supplies or furniture; replace light bulbs.
* May be requested to perform document scanning.
* Prepare outgoing items for shipping.
* Additional responsibilities that other employees at that site do not perform.
May prepare reports in order to measure productivity and prepare billing charges.
Qualifications
High school diploma or equivalent
1-3 years' experience working in a mailroom or professional office environment.
Capable of performing the basic job functions under general direction.
Basic knowledge of metering, weighting, logging and other shipping procedures.
Basic computer skills required.
Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction.
General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
Contacts may occasionally be outside own department.
Contacts involve the exchange of information or data requiring some explanation or interpretation.
Excellent customer service, professional attitude and appearance are a must
Ability to work overtime & meet deadlines
Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.
PHYSICAL DEMANDS/ WORKING CONDITIONS
Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
May lift and/or move up to 50lbs.
Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested
Good organizational skills
What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
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$18.5 hourly 2d ago
AI Product Specialist
Onestream Software 4.3
Fort Lauderdale, FL job
Employment Type: Full-Time
Compensation: $68,000.00 - $85,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.
Benefits Offered: Vision, Medical, Life, Dental, 401K
Summary
As an AI Product Specialist, you will be an important member in ensuring our existing and new AI solutions are properly tested and meet the high standards that our customers expect out of our OneStream solutions. Additionally, you will help generate documentation in the form of solution guides and how-to guides, along with building and maintaining information management processes that are pivotal to ensuring our end users can get the most out of our AI capabilities.
The AI Product and Engineering team is focused on bridging the gap between AI research and AI products, bringing tangible and quantifiable value to our end users. Our AI solutions incorporate AI and machine learning spectrum, including (but not limited to) time series forecasting, anomaly detection, and natural language processing. Our mission is to lower the barrier for organizations and people to get value out of AI capabilities.
Primary Duties and Responsibilities
Thoroughly test new and existing AI solutions and log bugs and issues in our software issue management system so that developers may properly correct the issues found.
Troubleshoot and debug issues collaboratively with other Product Specialists, AI Solution Developers, and Solution Consultants.
Participate in daily standups to cover the status of a product release cycle.
Participate in on call rotation.
Suggest product enhancements that can improve the overall user experience of our AI solutions.
Communicate with our internal consulting team to understand how the products are used in practice to inform future test strategies.
Contribute to existing solution guides, how-to guides, and other customer-facing documentation.
Contribute to the refinement of existing documentation management procedures
Contribute to the creation of test plans for new solutions.
Train new team members in how to fulfill the role of a product specialist.
Required Education and Experience
Bachelors Degree or similar work experience.
Experience with AI tools and frameworks.
Knowledge of machine learning algorithms, data analysis and programming.
Experience working in a cross-functional team.
Preferred Education and Experience
Experience with coding.
Experience working with a development team.
Knowledge, Skills, and Abilities
Must be a self-starter, continuously learning how our AI solutions work.
Excellent written and verbal interpersonal skills.
Interest in continuous learning opportunities as the AI space continues to evolve.
Comfortable with minimal direction.
Comfortable working in evolving processes.
Constantly seeks ways to improve existing processes with technology.
Interest in growing into other roles and opportunities in our team AI consulting, AI development.
Excellent organization, scheduling, project management, and multi-tasking skills.
Who We Are
OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ******************
Why Join The OneStream Team
Transparency around corporate structure, salary, and benefits.
Core value of customer success.
Variety of project work (not industry-specific).
Strong culture andcamaraderie.
Multiple training opportunities.
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
Excellent Medical Plan.
Dental & Vision Insurance.
Life Insurance.
Short & Long Term Disability.
Vacation Time.
Paid Holidays.
Professional Development.
Retirement Plan.
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
#LI-REMOTE #LI-TO1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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