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What is a knowledge management specialist and how to become one
As you would expect, a knowledge management specialist is responsible for managing the information or ‘knowledge' base of their company. Usually, their primary role is to provide employees with the knowledge, tools, and skills that they need to optimize their performance at work.
The duties of a knowledge management specialist vary greatly, depending on one's employer and industry of employment. For example, a knowledge management specialist for a customer service department may have duties revolving around providing employees with the best customer service practices and instructional material on how to use CRMs.
To become a knowledge management specialist, you must, of course, be familiar with the information that you're managing. This may require you to have a degree that is relevant in your industry, such as a nursing degree, if you want to become a knowledge management specialist for a healthcare facility. Prior work experience, on the other hand, is also a common requirement.
As a knowledge management specialist, you can earn an average annual salary of between $43,000 and $95,000. Seeing as this position exists in almost every industry, the job opportunities are endless.
Avg. Salary $67,217
Avg. Salary $59,228
Growth rate 6%
Growth rate 0.3%
American Indian and Alaska Native 0.44%
Asian 9.04%
Black or African American 11.45%
Hispanic or Latino 9.22%
Unknown 4.28%
White 65.58%
Genderfemale 58.33%
male 41.67%
Age - 43American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 43Stress level is very high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is fair
6.4 - fair
Knowledge management specialist career paths
Key steps to become a knowledge management specialist
Explore knowledge management specialist education requirements
Start to develop specific knowledge management specialist skills
Skills Percentages Customer Service 14.87% Patients 6.81% Project Management 6.77% PowerPoint 6.42% Knowledge Management 5.08% Complete relevant knowledge management specialist training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New knowledge management specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a knowledge management specialist based on U.S. Bureau of Labor Statistics data and data from real knowledge management specialist resumes.Research knowledge management specialist duties and responsibilities
- Manage release of medical records for physician practices per HIPAA policies.
- Manage portfolio of sub-prime foreclosure accounts for multiple investors.
- Set meters to account in CMS program.
- Serve as a customer agency advocate and first GSA point of contact.
Prepare your knowledge management specialist resume
When your background is strong enough, you can start writing your knowledge management specialist resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a knowledge management specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable knowledge management specialist resume templates
Build a professional knowledge management specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your knowledge management specialist resume.
Apply for knowledge management specialist jobs
Now it's time to start searching for a knowledge management specialist job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first knowledge management specialist job
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Average knowledge management specialist salary
The average knowledge management specialist salary in the United States is $67,217 per year or $32 per hour. Knowledge management specialist salaries range between $45,000 and $100,000 per year.
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Updated January 8, 2025
