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Working as a Knowledge Management Specialist

A new member joins your company and needs to get started. Instructional information, expert knowledge, guide books, and other learning tools for company employees - you, the knowledge management specialist, hold the key to all of these and connect with new employees from the start.

As a KM specialist, you conduct workshops for new employees and trainees, develop strategies to enhance employee performances, and coordinate management between departments.

You serve like a middle man between senior employees and new staff. You will design and start new learning programs and manage different training events. You work in collaboration with other teams to share new documents and to ensure the successful completion and delivery tasks and duties.

A knowledge management specialist needs a bachelor's degree in business, accounting, or other related fields - namely, a degree related to the department with which you will work. You need excellent skills to solve problems, to manage others' activity, and to clearly communicate, both orally and in writing. As one of the first contacts for newbies to your company, you set the tone and expectation for a successful employee.

There is more than meets the eye when it comes to being a knowledge management specialist. For example, did you know that they make an average of $28.8 an hour? That's $59,911 a year!

Between 2018 and 2028, the career is expected to grow 12% and produce 371,500 job opportunities across the U.S.

What Does a Knowledge Management Specialist Do

There are certain skills that many knowledge management specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, detail oriented and emotional stability.

When it comes to the most important skills required to be a knowledge management specialist, we found that a lot of resumes listed 14.8% of knowledge management specialists included procedures, while 9.9% of resumes included customer service, and 9.3% of resumes included communication. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the knowledge management specialist job title. But what industry to start with? Most knowledge management specialists actually find jobs in the finance and health care industries.

How To Become a Knowledge Management Specialist

If you're interested in becoming a knowledge management specialist, one of the first things to consider is how much education you need. We've determined that 39.8% of knowledge management specialists have a bachelor's degree. In terms of higher education levels, we found that 21.1% of knowledge management specialists have master's degrees. Even though most knowledge management specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a knowledge management specialist. When we researched the most common majors for a knowledge management specialist, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on knowledge management specialist resumes include associate degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a knowledge management specialist. In fact, many knowledge management specialist jobs require experience in a role such as customer service representative. Meanwhile, many knowledge management specialists also have previous career experience in roles such as administrative assistant or specialist.

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Average Salary$59,911
Job Growth Rate12%

Knowledge Management Specialist Career Paths

Top Careers Before Knowledge Management Specialist

Top Careers After Knowledge Management Specialist

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Average Salary for a Knowledge Management Specialist

Knowledge Management Specialists in America make an average salary of $59,911 per year or $29 per hour. The top 10 percent makes over $85,000 per year, while the bottom 10 percent under $42,000 per year.
Average Salary
$59,911

Best Paying Cities

City
Average Salary
Boston, MA
Salary Range68k - 108k$87k$86,617
Washington, DC
Salary Range62k - 102k$80k$80,110
Foster City, CA
Salary Range62k - 102k$80k$79,865
Farmington, CT
Salary Range61k - 97k$78k$77,595
New York, NY
Salary Range59k - 95k$76k$75,538
Philadelphia, PA
Salary Range51k - 83k$66k$65,747
$39k
$108k

Recently Added Salaries

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$45,00001/29/2021
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Utilization Management Specialist
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Randstad
Randstad
01/27/2021
01/27/2021
$55,20101/27/2021
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Subcontracts Management Specialist III
Subcontracts Management Specialist III
Sierra Nevada Corporation
Sierra Nevada Corporation
01/26/2021
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$76,95601/26/2021
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Vegetation Management Specialist (Fixed-Term-Apply By Monday, February for Firs
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City of San Rafael, Ca
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01/26/2021
$64,50601/26/2021
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Knowledge Base Specialist (3068)
Knowledge Base Specialist (3068)
Elevations Creditunion
Elevations Creditunion
01/25/2021
01/25/2021
$68,48001/25/2021
$68,480
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Knowledge Management Specialist Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Knowledge Management Specialist. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Knowledge Management Specialist Resume

At Zippia, we went through countless Knowledge Management Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Knowledge Management Specialist Demographics

Gender

female

56.2 %

male

39.1 %

unknown

4.7 %

Ethnicity

White

69.6 %

Black or African American

11.8 %

Hispanic or Latino

8.3 %

Foreign Languages Spoken

Spanish

49.5 %

French

10.9 %

Russian

6.3 %
See More Demographics

Knowledge Management Specialist Education

Majors

Business
33.5 %
Nursing
6.3 %

Degrees

Bachelors

39.8 %

Masters

21.1 %

Associate

15.0 %

Top Colleges for Knowledge Management Specialists

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

3. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

4. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

5. Villanova University

Villanova, PA • Private

In-State Tuition
$53,308
Enrollment
6,819

6. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018

7. SUNY Farmingdale

Farmingdale, NY • Public

In-State Tuition
$8,306
Enrollment
9,394

8. SUNY Stony Brook

Stony Brook, NY • Public

In-State Tuition
$9,625
Enrollment
17,407

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. University of Minnesota - Twin Cities

Minneapolis, MN • Public

In-State Tuition
$14,760
Enrollment
31,451
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Knowledge Management Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.8% of knowledge management specialists listed procedures on their resume, but soft skills such as compassion and detail oriented are important as well.

Best States For a Knowledge Management Specialist

Some places are better than others when it comes to starting a career as a knowledge management specialist. The best states for people in this position are Massachusetts, Vermont, New Hampshire, and New Jersey. Knowledge management specialists make the most in Massachusetts with an average salary of $86,370. Whereas in Vermont and New Hampshire, they would average $80,963 and $78,221, respectively. While knowledge management specialists would only make an average of $77,385 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Massachusetts

Total Knowledge Management Specialist Jobs:
930
Highest 10% Earn:
$132,000
Location Quotient:
1.07
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. District of Columbia

Total Knowledge Management Specialist Jobs:
529
Highest 10% Earn:
$126,000
Location Quotient:
2.6
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. New Jersey

Total Knowledge Management Specialist Jobs:
799
Highest 10% Earn:
$120,000
Location Quotient:
1
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Knowledge Management Specialist Employers

1. United States Army
4.0
Avg. Salary: 
$68,091
Knowledge Management Specialists Hired: 
67+
2. United States Marine
4.1
Avg. Salary: 
$58,788
Knowledge Management Specialists Hired: 
63+
3. Loomis Armored
4.2
Avg. Salary: 
$88,047
Knowledge Management Specialists Hired: 
42+
4. ManTech International
4.8
Avg. Salary: 
$71,298
Knowledge Management Specialists Hired: 
30+
5. Duke Energy
4.8
Avg. Salary: 
$90,115
Knowledge Management Specialists Hired: 
26+
6. IBM
4.8
Avg. Salary: 
$70,957
Knowledge Management Specialists Hired: 
24+

Knowledge Management Specialist Videos

Updated October 2, 2020