As you would expect, a knowledge management specialist is responsible for managing the information or 'knowledge' base of their company. Usually, their primary role is to provide employees with the knowledge, tools, and skills that they need to optimize their performance at work.
The duties of a knowledge management specialist vary greatly, depending on one's employer and industry of employment. For example, a knowledge management specialist for a customer service department may have duties revolving around providing employees with the best customer service practices and instructional material on how to use CRMs.
To become a knowledge management specialist, you must, of course, be familiar with the information that you're managing. This may require you to have a degree that is relevant in your industry, such as a nursing degree, if you want to become a knowledge management specialist for a healthcare facility. Prior work experience, on the other hand, is also a common requirement.
As a knowledge management specialist, you can earn an average annual salary of between $43,000 and $95,000. Seeing as this position exists in almost every industry, the job opportunities are endless.
How to Become a Knowledge Management Specialist
There is more than meets the eye when it comes to being a knowledge management specialist. For example, did you know that they make an average of $31.47 an hour? That's $65,453 a year!
Between 2018 and 2028, the career is expected to grow 12% and produce 371,500 job opportunities across the U.S.
What Does a Knowledge Management Specialist Do
There are certain skills that many knowledge management specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, detail oriented and emotional stability.
How To Become a Knowledge Management Specialist
If you're interested in becoming a knowledge management specialist, one of the first things to consider is how much education you need. We've determined that 57.2% of knowledge management specialists have a bachelor's degree. In terms of higher education levels, we found that 12.1% of knowledge management specialists have master's degrees. Even though most knowledge management specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a knowledge management specialist. When we researched the most common majors for a knowledge management specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on knowledge management specialist resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a knowledge management specialist. In fact, many knowledge management specialist jobs require experience in a role such as customer service representative. Meanwhile, many knowledge management specialists also have previous career experience in roles such as administrative assistant or internship.
Knowledge Management Specialist Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of office manager you might progress to a role such as operations manager eventually. Later on in your career, you could end up with the title service delivery manager.
Average Salary for a Knowledge Management Specialist
What Am I Worth?
Top Colleges for Knowledge Management Specialists
1. University of Pennsylvania
Philadelphia, PA • Private
2. University of Southern California
Los Angeles, CA • Private
3. California State University - Bakersfield
Bakersfield, CA • Private
4. SUNY at Binghamton
Vestal, NY • Private
5. Villanova University
Villanova, PA • Private
6. San Diego State University
San Diego, CA • Private
7. SUNY Farmingdale
Farmingdale, NY • Private
8. SUNY Stony Brook
Stony Brook, NY • Private
9. New York University
New York, NY • Private
10. University of Minnesota - Twin Cities
Minneapolis, MN • Private
Top Skills For a Knowledge Management Specialist
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 14.8% of knowledge management specialists listed procedures on their resume, but soft skills such as compassion and detail oriented are important as well.
Choose From 10+ Customizable Knowledge Management Specialist Resume templates
Zippia allows you to choose from different easy-to-use Knowledge Management Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Knowledge Management Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Knowledge Management Specialist Demographics
Knowledge Management Specialist Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among knowledge management specialists, 58.3% of them are women, while 41.7% are men.
- The most common race/ethnicity among knowledge management specialists is White, which makes up 69.9% of all knowledge management specialists.
- The most common foreign language among knowledge management specialists is Spanish at 49.5%.
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Best States For a Knowledge Management Specialist
Some places are better than others when it comes to starting a career as a knowledge management specialist. The best states for people in this position are California, Connecticut, New York, and Arizona. Knowledge management specialists make the most in California with an average salary of $93,675. Whereas in Connecticut and New York, they would average $93,258 and $93,099, respectively. While knowledge management specialists would only make an average of $89,110 in Arizona, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New York
$93,099
Avg. Salary
2. California
$93,675
Avg. Salary
3. Connecticut
$93,258
Avg. Salary
How Do Knowledge Management Specialist Rate Their Jobs?
Top Knowledge Management Specialist Employers
Most Common Employers For Knowledge Management Specialist
| Rank  | Company  | Average Salary  | Hourly Rate  | Job Openings  |
|---|---|---|---|---|
| 1 | McKinsey & Company Inc | $147,796 | $71.06 | 27 |
| 2 | Meta | $146,967 | $70.66 | 18 |
| 3 | Citi | $121,432 | $58.38 | 15 |
| 4 | Abbott | $80,751 | $38.82 | 9 |
| 5 | ManTech | $80,025 | $38.47 | 30 |
| 6 | IBM | $78,508 | $37.74 | 24 |
| 7 | Fifth Third Bank | $78,351 | $37.67 | 11 |
| 8 | Wells Fargo | $73,690 | $35.43 | 13 |
| 9 | CDM Smith | $73,632 | $35.40 | 29 |
| 10 | Cummins | $71,355 | $34.31 | 11 |
Knowledge Management Specialist Videos
