As you would expect, a knowledge management specialist is responsible for managing the information or 'knowledge' base of their company. Usually, their primary role is to provide employees with the knowledge, tools, and skills that they need to optimize their performance at work.
The duties of a knowledge management specialist vary greatly, depending on one's employer and industry of employment. For example, a knowledge management specialist for a customer service department may have duties revolving around providing employees with the best customer service practices and instructional material on how to use CRMs.
To become a knowledge management specialist, you must, of course, be familiar with the information that you're managing. This may require you to have a degree that is relevant in your industry, such as a nursing degree, if you want to become a knowledge management specialist for a healthcare facility. Prior work experience, on the other hand, is also a common requirement.
As a knowledge management specialist, you can earn an average annual salary of between $43,000 and $95,000. Seeing as this position exists in almost every industry, the job opportunities are endless.
There is more than meets the eye when it comes to being a knowledge management specialist. For example, did you know that they make an average of $31.47 an hour? That's $65,453 a year!
Between 2018 and 2028, the career is expected to grow 12% and produce 371,500 job opportunities across the U.S.
There are certain skills that many knowledge management specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, detail oriented and emotional stability.
If you're interested in becoming a knowledge management specialist, one of the first things to consider is how much education you need. We've determined that 57.2% of knowledge management specialists have a bachelor's degree. In terms of higher education levels, we found that 12.1% of knowledge management specialists have master's degrees. Even though most knowledge management specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a knowledge management specialist. When we researched the most common majors for a knowledge management specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on knowledge management specialist resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a knowledge management specialist. In fact, many knowledge management specialist jobs require experience in a role such as customer service representative. Meanwhile, many knowledge management specialists also have previous career experience in roles such as administrative assistant or internship.