How To Become A Knowledge Manager: What It Is and Career Path

What is a knowledge manager and how to become one

Updated January 8, 2025

3 min read

Knowledge managers are professionals handling an emergent but crucial management function, and whose responsibilities are helping executives and managers maximize business performance, providing solutions to increase staff productivity, reducing costs, improving business processes, and supporting various areas of governance.

Knowledge managers often emphasize in their resume's technical expertise, business acumen, leadership, communication and interpersonal skills, and computer competencies. As a knowledge manager, they will define the content/knowledge management strategy and lead the content architecture and strategy. The role will focus on developing, auditing, and maintaining high-quality content for employees.

They will require a degree in management, business administration, or IT to enroll for this job.

ScoreKnowledge ManagerUS Average

Salary

6.6

Avg. Salary $83,879

Avg. Salary $59,228

Stability level

8.6

Growth rate 16%

Growth rate 0.3%

Diversity

1.7

Race

American Indian and Alaska Native 0.21%

Asian 12.76%

Black or African American 6.48%

Hispanic or Latino 9.72%

Unknown 5.18%

White 65.66%

Gender

female 45.33%

male 54.67%

Age - 47

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 47

Stress level

8.6

Stress level is very high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

6.1

Work life balance is fair

6.4 - fair

Key steps to become a knowledge manager

Explore knowledge manager education requirements

Most common knowledge manager degrees

Bachelor's

62.5 %

Master's

21.7 %

Associate

9.4 %

Start to develop specific knowledge manager skills

Skills	Percentages
Content Management	9.18%
DOD	6.77%
PowerPoint	6.17%
Project Management	5.78%
Knowledge Management Strategy	4.56%

Complete relevant knowledge manager training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New knowledge managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a knowledge manager based on U.S. Bureau of Labor Statistics data and data from real knowledge manager resumes.

Research knowledge manager duties and responsibilities

Lead the development of the complete content architecture for the global intranet sites and manage the overall content management process.
Manage the RFP, presentation and sales content databases and sources of information.
Lead global team in creating policies and procedures, training, and ITIL processes for a major outsource services customer.
Manage successful achievement of ITIL driven SLA and customer-specific deliverables.

Prepare your knowledge manager resume

When your background is strong enough, you can start writing your knowledge manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a knowledge manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable knowledge manager resume templates

Build a professional knowledge manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your knowledge manager resume.