Knowledge manager job description

Title:
EVA Knowledge Manager

As a member of the EVA, Robotics, and IVA Division, this candidate will be assigned to support NASA Flight Operations Directorate (FOD) International Space Station (ISS) and future exploration programs at Johnson Space Center. After introductory training on ISS and Exploration systems and processes, the candidate will assist in office automation, and the administration and management of sites and data processes related to current and future exploration operations. This task will include managing several realtime and near realtime processes to help flight controllers and crew instructors produce high quality and error-free products for mission operations and training. Data for such processes will come from multiple customers, including those from engineering and safety organizations, science operations and international partners, new technology exploration development areas, etc. The candidate will be required to give technical and high-level presentations to a variety of panels and forums. They will be required to participate in and contribute to group efforts to streamline and upgrade technical and administrative processes.

Work & Experience Requirements:
A Bachelor of Science in a Computer Science, Computer Engineering, Management Information Systems, or other technically related area is required. The candidate must have excellent oral and written communication skills, demonstrated initiative, outstanding organizational skills, the ability to participate in a team environment, and the ability to function well under pressure. Proficiency in enterprise level data management, applications/languages such as JavaScript, SQL, Python, Git, PHP, and the basics of web security is highly desired. The candidate must have strong multi-tasking/work prioritization skills. The successful candidate must be able to apply for and successfully receive/maintain the required security clearance.

In compliance with the U.S. federal government's vaccine mandate, only candidates who are fully vaccinated for COVID-19 or have a reasonable accommodation or approved medical exception will be considered for this position.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

GovCIO is a team of transformers-people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.

But we can't do it alone. We welcome and nurture an inclusive and diversified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We're changing the face of I.T. - from our diverse staff to the end-products we develop. And we're excited to expand our team. Are you ready to be a transformer?
Responsibilities


Identifies, develops, implements, and conducts training and instruction of technical-based subject matter related to computer hardware/software, communications, local and wide area networking, Internet, video, imaging, business processes, Government regulations, procurement/acquisition, strategic planning, etc., as required for a particular situation. Designs, develops, prepares and refines training curriculum and course materials for various classroom and other instructional environments. Possesses skills and knowledge in computer-based and multimedia training environments. Conducts training requirements surveys, designs computer-based and multimedia curriculum in response to specific system training requirements during the life cycle. Is intimately knowledgeable in the subject matters for which he/she is developing curriculum. Supervises Training Specialists in the instruction of individual trainees as well as whole classes of students in a variety of technical-based subject matter. Collaborates, when necessary, with outside entities. Program: CFTC


Qualifications


Bachelor's with 8+ years (or commensurate experience)


COVID Policy:
New employees will be required to adhere to the Company's and its clients' COVID-19 safety procedures. In the event that the COVID-19 vaccination mandate for Federal Contractors is enforced, you must become fully vaccinated or request and be approved for an exemption. Employees working onsite at a client location must comply with our client's COVID-19 requirements.

GovCIO is a team of professionals who want to make a difference. And that can only happen with a diverse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.


We are an Equal Opportunity Employer.
All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/ F/Vet/Disabled

The USSOCOM Knowledge Manager (KM) will be responsible for providing support to HQ SOCOM and all SOF for US BICES-X, assisting the government in executing and developing partner sharing and supporting the day-to-day operations. This will include:

Provide expert analytical advice to the Government on matters relating to classified information sharing with the US and partner nations. This includes analyzing, assessing, and providing recommendations for improving or simplifying command-wide, NSHQ, and/or lower echelon unit processes.

Communicate orally and in writing with groups or individuals, using multiple digital media and transmission means, to collect and convey information.

Work with government stakeholders to identify process gaps and organizational inefficiencies with a focus on optimizing information flow.

Apply analytical methods and techniques to assess the information exchange requirements for the organization using knowledge of strategic documents as well as SOF operations.

Provide technical documentation for each process that includes the policy and/or procedure underpinnings necessary for the Government to publish official documents that dictate processes, procedures, and security requirements associated with each development effort.
Provide user documentation for each new solution delivered. Develop and implement quantitative and qualitative methods for measuring the impact of process improvement and KM initiatives. Work with other Government and Contractor KM personnel to improve processes and disseminate latest information and best practices for SOF interoperability. Assist command and associated units with Network connectivity, IT Services: storage, user account management and synchronizations, search, et al., Collaboration Services: email; VTC, voice over Internet Protocol (VoIP) or FacePhone; chat; whiteboard; communities of interest (COIs); secure sharing of information, et al., Web Services: site hosting, databases, etc., Social Networking Services: wikis, blogs, forums, et al., Secure Cross-Domain Connectivity for all services other than TNE, Intelligence-related applications and capabilities including, CIP/COP (air, sea, and ground), Intelligence Information Reporting, Message and Document Management and Handling, Geospatial Services, Databases, and Tools, Early Warning Messaging, DOMEX and Handling (includes translation), ISR Services, and Analytic Tools. Assist users with publish and discovery methods and associated tools. Support local Commands' Foreign Disclosure Officer (FDO) with efforts to promote an awareness of the U.S. policy guidance for foreign disclosure of intelligence in the supported Command's area of operations associated with the various specific missions of the supported Command; assist users with these policies and their implications on day-today intelligence support to coalition operations. Support users with procedures to comply with local command requirements for the screening of intelligence by FDOs prior to dissemination/publication on US BICES to include: Assist with the cross-domain transfer of appropriate classified and marked information Coordination and daily review of unclassified and classified material proposed for release Advising contractor personnel on foreign disclosure policy and procedures Facilitating release of information to foreign partners, supporting implementation of bilateral agreements Provide training support and materials for U.S. and familiarization for foreign users. Support designated operations and exercises, consistent with the level of service specified and funded by the Government's technical direction
Required Skills:


Experience in providing recommendations based on current and future status of needs/requirements to customer. Ability to understand current operations and assist and develop recommendations and then execute education and transfer of knowledge. High level knowledge, understanding and experience with military operations and tools and services with intelligence production, operations management especially in dealing with partner nations. Experience in training and providing education and knowledge to users and decision makers in formal and informal settings. Experience in developing SOPs, training materials, and understanding US classification markings, sharing of classified, and foreign disclosure policies. Excellent verbal presentation skills. Ability to grasp, learn, and move from multiple networks, tools, software and provide user education on buttonology and a concept of how it can be leveraged by the customer.
Desired Skills:


IT/Network experience. Intelligence analysis. Experience working with partner nations in deployed settings. Understanding of SOF needs. Experience managing SharePoint or similar.
ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.