Knowledge Manager (Remote US)
Remote job
is Remote (USA or Canada)
No agencies please
Maximus (****************************** is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify.
About the Role
The Knowledge Manager will take full ownership of Maximus's internal and external knowledge ecosystem. Your core mission is to make our documentation clear, accurate, well-structured, and genuinely useful. You'll audit, rebuild, and modernize our help center so teams and customers can find what they need quickly and confidently by eliminating redundancy, introducing governance and establishing processes that keep content high-quality and up to date. This role is designed for someone who enjoys deep, meticulous content work and understands the operational downstream impact of great documentation.
You'll also enable the further expansion and development of our self-serve customer experience, as your work in knowledge management will directly enable the development and success of our customer-facing AI assistant. You'll operate directly within our AI support stack to improve self-service performance and overall efficiency, where the goal is that the content and AI reinforce each other. Your work will directly reduce ticket volume, speed up resolution, and strengthen the operational backbone of Maximus - improving customer outcomes, reduce internal friction, and helping Maximus move faster with fewer blockers.
Key Responsibilities
Help center ownership and maintenance: Own the process of auditing, restructuring and maintaining an optimized, searchable knowledge ecosystem for internal and external help centers.
Governance & lifecycle: Define standards, review cadences, and archival processes so content stays fresh, reliable, and trustworthy.
Information architecture: Build and maintain a logical taxonomy, tagging strategy, and content hierarchy that scales without making it harder for our teams or customers to navigate.
Insights & iteration: Track search behavior, failed queries, and content performance to drive continuous improvement across key metrics (ticket volume, first contact resolution, self-service deflection, retention, and content health).
AI optimization support: Improve AI answer quality by tuning Fin settings, syncing knowledge content, and reducing bot fallback rates.
Qualifications
Knowledge management expertise: Demonstrated 2 to 4+ years of experience owning help centers or wikis at scale, with a focus on structure, clarity, and governance. Experience auditing, restructuring, and maintaining large knowledge bases or documentation systems.
Strong writing/communication: Ability to translate complex info into clear, concise documentation. Skilled at rewriting and simplifying complex topics for both internal teams and customers.
Process-driven mindset: Skilled at mapping workflows, defining governance, and setting up repeatable, measurable processes. Strong grasp of taxonomy, metadata, search optimization, and article lifecycle management.
Analytical rigor: Ability to use search logs, deflection metrics, and article analytics to prioritize improvements. Comfort with reporting tools to analyze self-service usage, ticket patterns, and content performance.
Cross-functional collaboration: Comfortable working with engineering, ops, customer service, and product to align support and knowledge needs, ensuring content and tools stay in sync.
AI and Co-Pilot support tooling: Experience leveraging documentation into generative-AI responses for external chatbots or internal Co-Pilot tools, as well as training AI-based routing into customer operations.
Nice to Haves
Experience in consumer health, telemedicine, or direct-to-consumer brands
Direct experience with Intercom (or very similar help-desk/self-service tooling)
Familiarity with analytics tools (Google Analytics) to extract insights from self-service usage and customer support.
World-Class Benefits:
Full Suite: Medical, Dental, Vision, Life Insurance
Flexible vacation/time-off policies
Liquidity of options whenever available
Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees)
Auto-ApplySenior Data Science Manager
Remote job
Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023.
Website Job Board Values Candidate Interview Guide ---
The Data Science team is integral to Alma's mission, utilizing data to inform business strategy and drive product innovations. We are seeking a Senior Data Science Manager in the Care Finding domain, focusing on helping clients connect with the right providers. In this high-impact role, you will lead the execution of key strategic initiatives to enhance customer acquisition, optimize marketing efficiency, and improve client conversion. You will leverage your expertise in analytics, machine learning, and GenAI to address complex challenges, including client-provider matching, Lifetime Value (LTV) prediction, and conversion funnel optimization. You will lead a small team of data scientists, providing mentorship and strategic guidance while also contributing through hands-on technical work. This is a highly cross-functional position, requiring close collaboration with Product, Engineering, and Marketing stakeholders to define the strategy and roadmap for the Care Finding domain.
What you'll do:
Define Data Science strategy and priorities in the Care Finding domain
Generate product insights through statistical and causal analysis
Design, execute, and analyze A/B testing experiments to validate product hypotheses
Develop ML and GenAI applications to enhance Alam's Care Finding experience
Proactively identify opportunities to improve client conversion and marketing efficiency
Define metrics and OKRs that align team output to company goals
Advise senior leadership on key strategic decisions
Communicate technical insights effectively to influence decision making
Champion a data-driven decision culture
Mentor junior data scientists
Who you are:
You have a Master's degree in a relevant quantitative field (e.g. data science, statistics, economics, operations research) or equivalent in industry experience
You have 4-8 years of experience as a data scientist or product analyst supporting product development
You have 1-2 years of experience as a manager, tech lead, or similar leadership role
You are an expert in SQL
You are proficient in either Python or R for data analysis
You have extensive experience applying statistical analysis (e.g. hypothesis testing and regression analysis) to draw trustworthy conclusions from data
You are experienced in designing and analyzing A/B testing experiments
You have developed and deployed AI/ML applications that led to measurable business impact
You have a proven track record of driving cross-functional initiatives from end to end and delivering significant impact
You can turn ambiguous business problems into clearly defined data science solutions
You thrive in a cross functional environment and are comfortable managing a diverse group of stakeholders
You are an effective communicator. You drive consensus and influence others to take action by communicating your analytical insights convincingly. You can produce exec-ready docs and presentations.
You are results-driven and passionate about building great products, with a proven track record of taking projects from inception to launch
Benefits:
We're a remote-first company
Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
401K plan (ADP)
Monthly therapy and wellness stipends
Monthly co-working space membership stipend
Monthly work-from-home stipend
Financial wellness benefits through Northstar
Pet discount program through United Pet Care
Financial perks and rewards through BenefitHub
EAP access through Aetna
One-time home office stipend to set up your home office
Comprehensive parental leave plans
12 paid holidays and 1 Alma Give Back Day
Flexible PTO
Salary Band: $185,000 - $200,000
All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.
Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.
Auto-ApplyWork From Home Data Entry Manager
Remote job
This is your opportunity to begin a lasting career with endless opportunities. Get the freedom you've been trying to find by taking a minute to fill out our request on-line.
Benefits
Excellent salary weekly
Various shifts are offered during the whole day and no experience is required.
You will have a lot of opportunities for development.
Part time is offered - select the days you want to work.
Commitment to internal promotion
Responsibilities
Must be able to perform the labors either with or without reasonable accommodation.
Perform all other tasks assigned.
Help in creating a convenient, professional and secure site of work.
Qualifications
No experience, ready to train.
Ability to work on deadlines.
Must have exceptional social skills and the ability to organize simultaneous tasks.
Ability to examine and apply company policies.
Genius verbal and written communication skills.
Ability to work both individually and in group
Ability to organize, pay attention to information, continue guidelines and perform numerous labors in a professional and efficient manner.
Oncology Data Manager
Remote job
Cancer Registrar: Oncology Data Manager
Oncology Data Manager
Aptive Resources is seeking an experienced Oncology Data Manager to serve as a subject matter expert for a national cancer registry effort supporting the Department of Veterans Affairs (VA). This role requires an Oncology Data Specialist-Credentialed (ODS-C) professional with expertise in reporting hospital cancer registry data in compliance with national standards.
Primary Responsibilities
The Oncology Data Manager will oversee quality audits, provide guidance on national standard setter protocols, and lead training efforts for cancer registry teams operating within VA systems. This role also involves managing large teams, ensuring adherence to accreditation standards, and supporting data quality, completeness, and timeliness in alignment with CDC, NAACCR, AJCC, and NCI-SEER guidelines.
Minimum Qualifications
Qualifications
ODS-C credential through the National Cancer Registrars Association (NCRA) required
Deep knowledge of CoC data standards and national cancer registry guidelines (CDC, NAACCR, AJCC, NCI-SEER)
Proven experience conducting cancer registry data audits for quality, completeness, and timeliness
Experience managing and training large teams of hospital-based cancer registry staff
Familiarity with VA systems, policies, and directives
Strong background in cancer registry operations and data reporting for accredited cancer programs
About Aptive
Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.
Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector. Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.
EEO Statement
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.
Auto-ApplyManager, Data Analytics
Remote job
Company
Credit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. We leverage artificial intelligence to provide personalized insights and are building a financial ecosystem by offering tools and services that provide instant access to cash, and building credit. Our goal is to empower every customer to achieve long-term financial stability.
Founded in 2019 by Ed Harycki, former Swift Capital Founder (acquired by PayPal in 2017). Backed by Khosla Ventures and led by industry pioneers from companies such as; PayPal, Square, and Cash App, we are well positioned to build the future of inclusive finance through cutting-edge technology and customer-centric solutions.
Overview
Come join our innovative Analytics team to drive deeper understanding of customer behavior and improve retention across our financial wellness platform. As a leader of Customer Analytics, you will leverage data, strategy, and advanced analytics to uncover drivers of customer loyalty and lifetime value. Your insights will help shape lifecycle strategies, inform risk management, and guide cross-functional teams to build long-term relationships with our customers. The successful candidate will be passionate about applying analytical rigor, collaborating cross-functionally, and cultivating a culture of data-driven decision-making.
What You'll Do
Lead deep dives into customer retention metrics, lifecycle patterns, and churn drivers to inform targeted strategies for growth and customer loyalty
Collaborate with Risk Analytics to evaluate how credit risk, repayment patterns, and customer profiles influence retention outcomes
Design and implement methods to measure customer engagement and retention program effectiveness, including predictive modeling and cohort analysis
Build clear, intuitive dashboards and deliver actionable insights that help business leaders quickly understand and act on key metrics
Establish an “always-on” approach to tracking retention KPIs, including early warning signals of churn or declining engagement
Partner with Marketing, Risk, Product, and Operations to align retention strategies with overall business objectives
Serve as a thought partner to marketing and risk teams, and mentor junior analysts to cultivate a culture of data-driven decision making
Requirements
8+ years of experience in data analytics, customer lifecycle analytics or marketing analytics with a focus on retention or loyalty programs, ideally in a financial services
Master's degree (Analytics, Marketing, Mathematics, Economics, etc.)
Advanced SQL skills and demonstrated ability to work with both structured and unstructured databases
Proficiency in data visualization and BI tools (e.g., Tableau, Power BI, Qlik) and statistical languages such as Python or R
Proven understanding of customer behavior metrics (churn, LTV, cohort analysis) and how risk factors can impact retention
Excellent cross-functional partnership skills and the ability to communicate complex analyses to both technical and non-technical stakeholders
Entrepreneurial and self-directed, thriving in ambiguity and fast-paced environments. Comfortable testing, learning, and iterating quickly
Benefits and Perks
Our goal is to provide a comprehensive offering of benefits and perks that promote better financial, mental, and physical wellness.
We believe working alongside each other in person is the best way to build a great product and foster a strong company culture. Our expectation is that employees are in the office five days a week, allowing for optimal collaboration, inclusivity, and productivity. At the same time, we understand that life happens and recognize the importance of flexibility. We are committed to supporting our employees when circumstances arise that require remote work or adjusted schedules. Our goal is to ensure everyone can effectively balance personal and professional responsibilities while maintaining our collaborative and productive environment.
Here are some highlights of our benefits and perks offerings, feel free to ask your recruiting partner for more details on our comprehensive offering for employees.
100% company-paid medical, dental, and vision coverage for you and your dependents on your first day of employment.
Monthly fitness reimbursement up to $100 or a full membership to LifeTime Fitness
401(k) with a 2.5% match and immediate vesting
Meal program for breakfast, lunch, and dinner
Life and accidental insurance
Flexible PTO
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total compensation and rewards package at Credit Genie. You may also be eligible to participate in the bonus and equity programs. You will also have access to comprehensive medical, vision, and dental coverage, a 401(k) retirement plan with company match, short & long term disability insurance, life insurance, and flexible PTO along with many other benefits and perks.
Credit Genie is a proud Equal Opportunity Employer where we welcome and celebrate differences. We are committed to providing a workspace that is safe and inclusive, where everyone feels supported, connected, and inspired to do their best work. If you require any accommodations to participate in our recruitment process, please inform us of your needs when we contact you to schedule an interview.
Auto-ApplyManager, Data Analytics
Remote job
Company Credit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. We leverage artificial intelligence to provide personalized insights and are building a financial ecosystem by offering tools and services that provide instant access to cash, and building credit. Our goal is to empower every customer to achieve long-term financial stability.
Founded in 2019 by Ed Harycki, former Swift Capital Founder (acquired by PayPal in 2017). Backed by Khosla Ventures and led by industry pioneers from companies such as; PayPal, Square, and Cash App, we are well positioned to build the future of inclusive finance through cutting-edge technology and customer-centric solutions.
Overview
Come join our innovative Analytics team to drive deeper understanding of customer behavior and improve retention across our financial wellness platform. As a leader of Customer Analytics, you will leverage data, strategy, and advanced analytics to uncover drivers of customer loyalty and lifetime value. Your insights will help shape lifecycle strategies, inform risk management, and guide cross-functional teams to build long-term relationships with our customers. The successful candidate will be passionate about applying analytical rigor, collaborating cross-functionally, and cultivating a culture of data-driven decision-making.
What You'll Do
* Lead deep dives into customer retention metrics, lifecycle patterns, and churn drivers to inform targeted strategies for growth and customer loyalty
* Collaborate with Risk Analytics to evaluate how credit risk, repayment patterns, and customer profiles influence retention outcomes
* Design and implement methods to measure customer engagement and retention program effectiveness, including predictive modeling and cohort analysis
* Build clear, intuitive dashboards and deliver actionable insights that help business leaders quickly understand and act on key metrics
* Establish an "always-on" approach to tracking retention KPIs, including early warning signals of churn or declining engagement
* Partner with Marketing, Risk, Product, and Operations to align retention strategies with overall business objectives
* Serve as a thought partner to marketing and risk teams, and mentor junior analysts to cultivate a culture of data-driven decision making
Requirements
* 8+ years of experience in data analytics, customer lifecycle analytics or marketing analytics with a focus on retention or loyalty programs, ideally in a financial services
* Master's degree (Analytics, Marketing, Mathematics, Economics, etc.)
* Advanced SQL skills and demonstrated ability to work with both structured and unstructured databases
* Proficiency in data visualization and BI tools (e.g., Tableau, Power BI, Qlik) and statistical languages such as Python or R
* Proven understanding of customer behavior metrics (churn, LTV, cohort analysis) and how risk factors can impact retention
* Excellent cross-functional partnership skills and the ability to communicate complex analyses to both technical and non-technical stakeholders
* Entrepreneurial and self-directed, thriving in ambiguity and fast-paced environments. Comfortable testing, learning, and iterating quickly
Benefits and Perks
Our goal is to provide a comprehensive offering of benefits and perks that promote better financial, mental, and physical wellness.
We believe working alongside each other in person is the best way to build a great product and foster a strong company culture. Our expectation is that employees are in the office five days a week, allowing for optimal collaboration, inclusivity, and productivity. At the same time, we understand that life happens and recognize the importance of flexibility. We are committed to supporting our employees when circumstances arise that require remote work or adjusted schedules. Our goal is to ensure everyone can effectively balance personal and professional responsibilities while maintaining our collaborative and productive environment.
Here are some highlights of our benefits and perks offerings, feel free to ask your recruiting partner for more details on our comprehensive offering for employees.
* 100% company-paid medical, dental, and vision coverage for you and your dependents on your first day of employment.
* Monthly fitness reimbursement up to $100 or a full membership to LifeTime Fitness
* 401(k) with a 2.5% match and immediate vesting
* Meal program for breakfast, lunch, and dinner
* Life and accidental insurance
* Flexible PTO
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total compensation and rewards package at Credit Genie. You may also be eligible to participate in the bonus and equity programs. You will also have access to comprehensive medical, vision, and dental coverage, a 401(k) retirement plan with company match, short & long term disability insurance, life insurance, and flexible PTO along with many other benefits and perks.
Credit Genie is a proud Equal Opportunity Employer where we welcome and celebrate differences. We are committed to providing a workspace that is safe and inclusive, where everyone feels supported, connected, and inspired to do their best work. If you require any accommodations to participate in our recruitment process, please inform us of your needs when we contact you to schedule an interview.
Manager, Data Science
Remote job
At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.
The Data Science team is responsible for leveraging our most valuable asset-our data-to generate meaningful value for our members. From building models that assist physicians in treating conditions to identifying members in need of specialized care, Data Science at Clover develops data products and insights that are central to our mission and differentiation as a company. We're looking for a Data Science Manager to help us build a revolutionary healthcare company.
As a Data Science Manager, you will:
Manage a business function that delivers significant enterprise value.
Develop high-leverage solutions that meet the strategic and operational expectations of the function.
Establish a vision and roadmap for the team's work, ensuring alignment with business goals.
Keep the team unblocked, effective, and focused on the right priorities.
Hire, develop, and retain high-performing talent, fostering a culture of continuous growth.
Maximize team members' impact over time, providing mentorship and career development opportunities.
Communicate effectively, conveying complex ideas clearly, managing stakeholder expectations, and keeping discussions on track.
Foster a team culture of trust, collaboration, and respect.
Success in the role looks like:
First 90 Days
Gain holistic insight into the Interventions pillar by deeply understanding team dynamics, stakeholder expectations, and establishing actionable strategies to drive and elevate key performance metrics.
First 6 Months
Develop and implement an effective new hire onboarding strategy.
Demonstrate ability to translate team performance into meaningful business outcomes.
Beyond 6 Months
Establish robust, accurate methods for measuring team success.
Continuously optimize team performance and strategic alignment.
You should get in touch if:
You are a data scientist and a leader, with hands-on experience managing a team of 3+ data scientists or analysts.
You hold an advanced degree in a quantitative field (or equivalent experience), with expertise in complex, data-driven problem-solving.
You have deep expertise in Data Science, along with strong heuristics for evaluating planned and executed work.
You are proficient in the Data Science toolkit, including SQL, Python, computer science fundamentals, and product management principles.
You have led projects while also creating opportunities for others to take on leadership roles.
You can navigate competing and sometimes conflicting requirements, ensuring clear, consistent, and valuable outcomes.
Benefits Overview:
Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being: We prioritize the health and well-being of our employees and their families by offering comprehensive group medical coverage that include coverage for hospitalization, outpatient care, optical services, and dental benefits.
Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous annual leave policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development: We are committed to developing our talent professionally. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks
:
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Flexibility to work from home, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.
Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.
With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Counterpart Health is a subsidiary of Clover Health. From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
A reasonable estimate of the base salary range for this role is $190,000 to $230,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
Auto-ApplyPMO Manager (Virtual/Remote)
Remote job
Mission + People + Culture: With a corporate Mission to
stop disease through technology,
InductiveHealth is the market leader in software-as-a-service (SaaS) solutions to public health agencies. Our People come from all backgrounds and walks of life ranging from world class experts in epidemiology, informatics, and disease surveillance to engineers and product teams building high performance, modern solutions. Mission + People are unified around a virtual first Culture centered around teamwork, relentless focus on client outcomes, and individual accountability.
Why work at InductiveHealth?1. Motivation: We value initiative-takers and self-starters who want to contribute to the success of our Team and client outcomes.2. Curiosity: Seeking to understand and comprehend is critical - we expect and encourage questions to master job duties and grow professionally.3. Organization: We are a Team. This means we hold each other accountable and have high expectations for performance and outcomes.4. Feedback: "Open and honest" is part of our corporate values that builds a culture of professional growth to support client success.5. Impact: Your individual contributions will stop the spread of disease and improve individual, community, and population health outcomes.
We're looking for a PMO Manager to lead and evolve our Project Management Office in a growing, mission-driven public health SaaS organization. You'll manage and guide a team of approximately 4-7 Project Managers. This team is responsible for both new client implementations and existing client projects that could range in size from small to enterprise implementations. Beyond direction responsibility for successful client projects, you will improve and shape all standards, tools, and processes that keep our projects running smoothly and our clients engaged. This is a hands-on leadership role for someone who is as comfortable rolling up their sleeves to refine workflows as they are mentoring project managers and collaborating across departments like Client Success, Product, and DevOps. InductiveHealth is a provider of public health software and services. Primarily, we provide enterprise solutions across three areas of public health: Disease Surveillance, Syndromic Surveillance, and Immunization Information systems. Our clients are primarily State and Local public health departments as well as Federal public health agencies. Experience in public health agencies or government technology would be very beneficial, but is not required. What you'll be doing in this role:
Lead, coach, and develop a team of 4-7 Project Managers delivering projects of different sizes and scope to our clients. Projects will primarily involve delivery of our suite of SaaS products, but will also include a variety of internal projects.
Define and continuously improve PMO frameworks, tools, and best practices for project delivery, governance, and reporting.
Partner closely with the Client Success team to ensure smooth handoffs from contracting through implementation to long-term client engagement.
Oversee project portfolio performance, tracking KPIs such as timelines, budgets, resourcing and burn rates, risks, and client satisfaction.
Standardize documentation and project management methodologies to drive consistency and transparency across all client implementations.
Understand client PMO requirements and needs to ensure compliance with our own internal processes.
Collaborate with Product, Development, and Operations to streamline cross-functional processes and optimize delivery workflows.
Champion the use of tools like Smartsheet, Salesforce, Jira, and Microsoft 365 to manage and report on project activity.
Identify process bottlenecks and implement scalable solutions as our organization continues to grow.
Provide executive-level reporting and insights to leadership on project/client health, resource needs, and delivery outcomes.
What are we looking for?
7+ years of experience in project management and PMO leadership, with at least 2-3 years leading or managing a team of project managers.
Proven success managing enterprise and large-scale SaaS software implementations with experience in a client-facing capacity. Projects routinely include complex data conversions, system to system integrations, and detailed workflow/security/reporting configurations.
Strong understanding of project management methodologies.
Hands-on experience using Smartsheet, Jira, and Microsoft 365 tools preferred. Experience in other project management tools a plus.
Demonstrated ability to build, document, and roll out scalable project processes and governance structures.
Excellent communication, organization, and stakeholder management skills; comfortable working cross-functionally and influencing with and without authority.
Ability to balance strategic thinking with day-to-day operational execution.
What will make you stand out?
Experience leading PMO functions in a growing SaaS company or startup environment.
Background and experience in government, public health, healthcare, or other regulated industries.
Certifications such as PMP, CSM, or PMI-ACP.
Benefits and Perks: InductiveHealth offers competitive benefits and perks including:· Virtual first, remote organization and culture· Flexible Paid Time Off (PTO)· 401(k) retirement plan with corporate matching· Medical, prescription, vision, and dental coverage (multiple plans based on your needs)· Short Term and Long Term Disability (for employee) · Life Insurance (for employee)· New Team Member support for home office setup
About InductiveHealth: InductiveHealth (************************ was co-founded by Matthew Dollacker and Stephen Macauley in 2013. Today, InductiveHealth is headquartered in Atlanta, Georgia and has over 80 team members across the United States supporting state, tribal, local, and territorial (STLT) public health agencies in addition to Federal agencies such as the Centers for Disease Control and Prevention (CDC). In early 2021, InductiveHealth became the exclusive commercial partner of Johns Hopkins University Applied Physics Laboratory (JHU/APL) for the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) syndromic surveillance solution. To accelerate growth in the wake of the COVID-19 pandemic, InductiveHealth become a portfolio company of Diversis Capital (************************** in early 2022.
All responses to applications will come from ****************** or from the ***************************.
InductiveHealth is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, or disability.
Auto-ApplyPMO Manager (Virtual/Remote)
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a PMO Manager (Virtual/Remote) in Atlanta, GA.
This role offers the opportunity to lead and shape a growing Project Management Office in a fast-paced, mission-driven environment. You will oversee a team of 4-7 Project Managers responsible for implementing SaaS solutions for public health clients, from small projects to enterprise-scale initiatives. Beyond managing project delivery, you will refine PMO frameworks, standardize methodologies, and implement tools to optimize efficiency and client satisfaction. Collaboration across departments such as Client Success, Product, and DevOps is essential to drive operational excellence. This is a hands-on leadership position, blending strategic oversight with direct involvement in day-to-day project execution. The virtual-first environment provides flexibility while maintaining strong team engagement and accountability.
Accountabilities:
· Lead, coach, and develop a team of Project Managers delivering client-facing and internal projects.
· Define, document, and continuously improve PMO frameworks, tools, and best practices for project governance, delivery, and reporting.
· Partner with Client Success to ensure smooth project handoffs and maintain high levels of client engagement.
· Oversee project portfolio performance, tracking timelines, budgets, resources, risks, and client satisfaction.
· Standardize project documentation and management methodologies for transparency and consistency.
· Collaborate with Product, Development, and Operations teams to streamline cross-functional workflows.
· Utilize tools such as Smartsheet, Jira, Salesforce, and Microsoft 365 to manage and report project activity.
· Provide executive-level reporting on project health, resource needs, and delivery outcomes.
Requirements
· 7+ years of project management experience, including 2-3 years leading or managing project managers.
· Proven success managing enterprise or large-scale SaaS implementations, including data conversions, system integrations, and workflow/security configurations.
· Strong understanding of project management methodologies and governance.
· Hands-on experience with Smartsheet, Jira, Microsoft 365, or similar PM tools.
· Ability to build and implement scalable project processes and standards.
· Excellent communication, organization, and stakeholder management skills, with experience influencing across teams.
· Capability to balance strategic planning with hands-on operational execution.
· PMP, CSM, or PMI-ACP certification preferred.
· Experience in government, public health, healthcare, or regulated industries is a plus.
Benefits
· Virtual-first, remote-friendly organizational culture.
· Flexible Paid Time Off (PTO).
· 401(k) retirement plan with corporate matching.
· Medical, prescription, vision, and dental coverage with multiple plan options.
· Short- and long-term disability coverage.
· Life insurance.
· Support for home office setup for new team members.
· Opportunities for professional growth, mentoring, and cross-functional collaboration.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job's core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
#LI-CL1
Auto-ApplyRemote Data Entry Manager
Remote job
Thanks you for checking us out. Work form Residence Data Access.
Our company are looking for people who are actually motivated to operate from house as well as take part in paid out analysis across the country as well as cities. Join Our U.S.A. Marketing Research Board Today.
You possess pair of alternatives when it concerns paid out study: you may either take part in person or even online. This is an excellent means for you to make added income at home and also job coming from house. Our team would certainly enjoy to view you look for a spot while our experts still possess locations.
Settlement
Take surveys to generate income coming from home.
There are actually a lot of remittance alternatives, including PayPal, direct checks, and on-line virtual gift cards codes.
Opportunities to make perks.
Obligations
Join surveys/studies through observing created and also dental directions.
Take part in analysis focus groups.
Each panel acquires a total in black and white research study.
If product and services are actually provided, you must actually utilize all of them.
You Need
You must have a functioning camera on your cell phone or a web cam on your desktop/laptop.
Accessibility to trusted internet relationship is vital.
You would like to be totally involved in several of these topics.
Capability to comprehend and observe created and oral guidelines.
Although part-time records access clerk and also administrative aide knowledge are actually not important, they are highly valuable.
Task Perks
Involvement in online and also in-person discussions.
If you function remotely, there is no commute.
No minimum required hrs. This is a part time work.
Secure free samples from our partners and enrollers for your feedback on their items.
Participate in product screening and view items just before the public.
Work at Home - Part-time
To obtain this project, click the "Apply" switch.
Any person trying to find part time, temporary operate at residence job is welcome to apply. No previous knowledge is important.
Senior Survey Programmer / Data Manager - Remote (US)
Remote job
Who We Are Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the worlds leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliverfor each other and our clientsto make the world work better for people.
Why Escalent? Once you join our team you will have the opportunity to...
* Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.
* Gain exposure to a rich variety of research techniques from knowledgeable professionals.
* Enjoy a remote first/hybrid work environment with a flexible schedule.
* Obtain insights into the needs and challenges of your clientsto learn how the worlds leading brands use research.
* Experience peace of mind working for a company with a commitment to conducting research ethically.
* Build lasting relationships with fun colleagues in a culture that values each person.
Role Overview
The Senior Programmer will manage client portal setup, data processing, and coding tasks to ensure accurate and timely survey execution. This role involves configuring portals, cleaning and formatting data, applying weights, and supporting tabulation and file delivery. Ideal candidates bring strong technical proficiency in SPSS, SQL, and scripting tools, along with attention to detail and problem-solving skills.
The Salary Range for this position is $65,000 - $75,000. If this is not the right level for you, please check out our other postings.
Responsibilities
* Portal Setup & Management
* Configure a portal at field start.
* Load SPSS files into the portal with high attention to data quality.
* Reset PINs for web surveys and remove previous survey entries.
* Data Management & Processing
* Apply data revisions and edits (e.g., cleaning, recoding, adding/dropping cases) as requested.
* Create and/or merge additional variables in portal, or in final SPSS files if specified.
* Format data files per specifications (e.g., convert SAV to TXT with custom delimiters).
* Create combined data files upon request (typically via SPSS), following analyst-provided layouts.
* Coding & Weighting
* Process coding: add codes to portal or directly into SPSS files after Coding team notification.
* Apply weights in portal once Sampling team completes weighting or analyst provides targets.
* Generate real-time weights when required.
* Sample Reconciliation
* Reconcile sample for mail studies by verifying all PINs received via mail are logged internally.
* Process mail data: export data and layout files from portal and complete processing.
* Trend & Special Data Requests
* Create and maintain trend databases in portal as requested.
* Produce special verbatim files (requires discussion to determine feasibility via standard exports or custom setup).
* File Delivery & Tabulation Support
* Send SPSS data files to tab programmers or analysts (confirm responsibility during task assignment).
* Generate ASCII data files for tab programmers (rare; typically for special tracking studies).
* Review tab specs upon analyst request; provide feedback for clarification (do not create or edit specs).
Basic Qualifications
* SPSS - advanced to expert user
* Remote Desktop
* Unicom Professional (mr Script for data management and interview scripting)
* MySQL, SQLYog, SQL Server Management Studio
* Ascribe
* FTP/SFTP
* Linux
* Notepad++ (with file comparison plugin)
* Efficient time management
* Strong problem-solving skills
* Professional and effective interpersonal communication
* Quick learner with high attention to detail
Preferred Qualifications
* Quantum experience
* Perl experience
* Previous Market Research firm experience
* Advanced interpersonal communication skills
Compensation, Benefits, and Culture
* Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)
* 401k with Company Match
* Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of real vacation time
* Paid Parental leave: 8 weeks
* Paid Sick Leave: up to 8 weeks
* 12 Paid Company Holidays
* Hybrid/Virtual Work - Virtual-first workforce with employees in most states
* Salary range for this role is $65,000 - $75,000
Explore our Careers and Culture page to learn more about the people behind the brand:
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
This position is a management role for the NTT DATA Global IP Network (GIN AS-2914), responsible for the management of the NOC (Network Operations Center) as a whole. This is a seasoned people management role that ensures excellent customer service and experience, as well as sound operational practices. The NOC is the heart of network operations for GIN. It is a crossroads for communication between internal groups within GIN as well as external groups such as customers, peers, vendors, carriers, and facilities. It bears the responsibility of ensuring the smooth operation and performance of the production network and its connections to external networks. The NOC monitors the Global IP Network, and conducts or oversees additions/modifications/deletions within it.
This role works towards the professional development of the individuals within their team, whilst fostering cohesiveness within the team whilst fostering a collaborative and innovative team culture focused on operational excellence.
Key Responsibilities:
Works with relevant NOC managers to manage the Global IP Network Operations Center.
Manages NOC technicians' Realtime and non-Realtime responsibilities.
Ensures training and growth of NOC technicians.
Ensures maintenance and upkeep of the NOC work environment.
Works with relevant NOC managers on assigned projects to ensure and enhance the NOC's capabilities.
Ensures customer service quality and experience are maintained to the highest standard.
Ensures operational excellence, both of individual technicians and the NOC as a whole.
Takes escalations and works with related internal groups or external parties as needed to achieve resolution.
Develops improvements of process, procedure, practice, and the documentation and implementation of such.
Facilitates communication and cooperation within the NOC, and between the NOC and other groups.
Interfaces with groups outside of the NOC, which includes teleconferences, travel for face-to-face meetings, etc.
Manages NOC scheduling, payroll, and other HR related items.
Works with the business area head to determine hardware, software, and budgetary requirements for the NOC.
Sets goals for employees and help employees to achieve them.
Responsible for ensuring that immediate teams participate and successfully completes all companywide mandates/training in a timely manner.
Qualifications (Knowledge/Skills/Abilities) Core Competencies
Excellent written and verbal communication skills, including the ability to communicate with both internal and external parties
Excellent planning, analytical, and troubleshooting skills
Ability to make critical decisions in a fast-paced environment
Ability to work and lead effectively during high pressure situations
Ability to assess a situation and develop solutions to problems at hand and drive the implementation of those solutions
Possesses a strong sense of self-direction
Demonstrates a mutual acceptance and respect of all co-workers
Familiarity with Service Provider networks and large scale IP networking
Awareness of the technical, service, and business aspects of the Service Provider space
Ability to travel as needed.
Education and Experience:
10 years of experience and excellence in network operations
5 years of experience in large scale IP
5 years of experience configuring and troubleshooting Cisco and Juniper routers
5 years of project management experience
Bachelor's degree in computer science or equivalent experience preferred
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please
contact us
.
Auto-ApplyManager, Business Systems & Applications
Remote job
Department: Technology Reports To: Director of Technology Company: TerraForm Power Type: Full-Time, Permanent About Us TerraForm Power ("TERP"), a platform company of Brookfield, attracts high-performing individuals who are driven to make an impact in a fast-paced and collaborative environment. We offer unparalleled opportunities to lead and manage one of the largest renewable energy businesses with decades of history, while contributing to the global need for sustainable energy.
The company is committed to employee development, encouraging curiosity, ownership, and continuous learning. You'll be empowered to take initiative, contribute ideas, and grow your career within a supportive and ambitious organization. This position will be based in remote.
Job Summary
TerraForm Power is seeking an experienced and business-savvy Business Systems & Applications Manager to lead the governance, support, and strategic development of core enterprise systems, including ERP, CRM, procurement, and project delivery platforms. This role is central to ensuring that our technology stack evolves alongside our operational, financial, and development needs.
You will manage a portfolio of interconnected SaaS and vendor-supported platforms, ensuring reliability, scalability, and functional alignment across the enterprise. Working closely with stakeholders across Finance, Operations, Development, Legal, and Procurement, you will translate business needs into practical system roadmaps and improvements.
Responsibilities
Systems Leadership & Ownership:
* Serve as the business-IT lead for ERP, CRM (e.g., Salesforce), EAM/CMMS, procurement systems, and project delivery platforms (e.g., Procore).
* Maintain a systems inventory and roadmap aligned with business strategy and lifecycle planning.
Vendor & Service Oversight:
* Manage application support vendors, consultants, and integrators to ensure service quality, stability, and change management.
* Oversee upgrades, enhancements, license management, and security configurations.
Process Improvement & Change Enablement:
* Partner with business leads to optimize workflows, automate repetitive tasks, and digitize manual processes.
* Support implementation of new modules or tools, ensuring adequate training, documentation, and change adoption.
Data & Integration Governance:
* Ensure reliable, secure, and accurate data flow between applications (e.g., ERP to Salesforce, Procore to SharePoint).
* Work with the data/analytics team to surface business KPIs and enable enterprise reporting through Power BI, Databricks, etc.
Compliance & Risk Management:
* Ensure application and data processes align with internal controls (SOX, SOC2) and industry standards.
* Manage application access controls, audit logs, and periodic reviews.
Cross-Functional Engagement:
* Act as the systems liaison across Finance, Operations, Development, Procurement, and Legal.
* Facilitate intake of enhancement requests and coordinate stakeholder steering committees if required.
Qualifications
* Bachelor's or Master's degree in Information Systems, Business Administration, or a related field.
* 7-10 years of experience in enterprise application management, with experience supporting core business functions (finance, procurement, development).
* Strong familiarity with:
* ERP systems (e.g., NetSuite, SAP, or similar)
* Salesforce and CRM integration workflows
* Construction/project platforms (e.g., Procore) and procurement tools
* Experience with vendor management and SaaS lifecycle governance.
* Working knowledge of enterprise integration patterns, APIs, and data governance.
* Understanding of compliance frameworks (SOX, SOC2) and business continuity best practices.
* Excellent communication and stakeholder engagement skills across both technical and non-technical teams.
Compensation: $120,000-145,000 USD, bonus eligible
Manager, Business Systems & Applications
Remote job
Department: Technology Reports To: Director of Technology Company: TerraForm Power Type: Full-Time, Permanent About Us TerraForm Power ("TERP"), a platform company of Brookfield, attracts high-performing individuals who are driven to make an impact in a fast-paced and collaborative environment. We offer unparalleled opportunities to lead and manage one of the largest renewable energy businesses with decades of history, while contributing to the global need for sustainable energy.
The company is committed to employee development, encouraging curiosity, ownership, and continuous learning. You'll be empowered to take initiative, contribute ideas, and grow your career within a supportive and ambitious organization. This position will be based in remote.
Job Summary
TerraForm Power is seeking an experienced and business-savvy Business Systems & Applications Manager to lead the governance, support, and strategic development of core enterprise systems, including ERP, CRM, procurement, and project delivery platforms. This role is central to ensuring that our technology stack evolves alongside our operational, financial, and development needs.
You will manage a portfolio of interconnected SaaS and vendor-supported platforms, ensuring reliability, scalability, and functional alignment across the enterprise. Working closely with stakeholders across Finance, Operations, Development, Legal, and Procurement, you will translate business needs into practical system roadmaps and improvements.
Responsibilities
Systems Leadership & Ownership:
* Serve as the business-IT lead for ERP, CRM (e.g., Salesforce), EAM/CMMS, procurement systems, and project delivery platforms (e.g., Procore).
* Maintain a systems inventory and roadmap aligned with business strategy and lifecycle planning.
Vendor & Service Oversight:
* Manage application support vendors, consultants, and integrators to ensure service quality, stability, and change management.
* Oversee upgrades, enhancements, license management, and security configurations.
Process Improvement & Change Enablement:
* Partner with business leads to optimize workflows, automate repetitive tasks, and digitize manual processes.
* Support implementation of new modules or tools, ensuring adequate training, documentation, and change adoption.
Data & Integration Governance:
* Ensure reliable, secure, and accurate data flow between applications (e.g., ERP to Salesforce, Procore to SharePoint).
* Work with the data/analytics team to surface business KPIs and enable enterprise reporting through Power BI, Databricks, etc.
Compliance & Risk Management:
* Ensure application and data processes align with internal controls (SOX, SOC2) and industry standards.
* Manage application access controls, audit logs, and periodic reviews.
Cross-Functional Engagement:
* Act as the systems liaison across Finance, Operations, Development, Procurement, and Legal.
* Facilitate intake of enhancement requests and coordinate stakeholder steering committees if required.
Qualifications
* Bachelor's or Master's degree in Information Systems, Business Administration, or a related field.
* 7-10 years of experience in enterprise application management, with experience supporting core business functions (finance, procurement, development).
* Strong familiarity with:
* ERP systems (e.g., NetSuite, SAP, or similar)
* Salesforce and CRM integration workflows
* Construction/project platforms (e.g., Procore) and procurement tools
* Experience with vendor management and SaaS lifecycle governance.
* Working knowledge of enterprise integration patterns, APIs, and data governance.
* Understanding of compliance frameworks (SOX, SOC2) and business continuity best practices.
* Excellent communication and stakeholder engagement skills across both technical and non-technical teams.
Compensation: $120,000-145,000 USD, bonus eligible
Senior Knowledge Graph Engineer / AI Architect
Remote job
Job Title: Senior Knowledge Graph Engineer / AI Architect
Duration: 6 Months with possible extensions or conversion
Lead the design and deployment of intelligent systems using Knowledge Graphs and AI reasoning. You'll architect scalable solutions that combine semantic technologies with AI models to enable advanced inference, decision support, and autonomous agents.
Key Responsibilities
Build and scale Knowledge Graphs (RDF, OWL, SPARQL, Neo4j).
Integrate AI models for reasoning, enrichment, and search.
Develop semantic pipelines (NLP, entity linking, ontology alignment).
Lead technical strategy and mentor teams.
Prototype LLM + graph systems for real-time applications.
Qualifications
7+ years in software/AI engineering; 3+ with Knowledge Graphs.
Strong in semantic tech, graph DBs, hybrid AI, Python/Java.
Experience with LLM tools (LangChain, CrewAI), reasoning engines.
Excellent communication and leadership.
Bonus
MS/PhD, experience with Drools, RDFox, or autonomous agents.
Research or open-source contributions.
California Pay Range$70-$80 USD
Auto-ApplySr Knowledge Engineer
Remote job
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
**Your Opportunity**
The Senior Knowledge Engineer is a technical resource that relishes solving novel problems in the areas of machine learning, generative AI, natural language processing, information extraction, document summarization, information retrieval, search relevancy, and knowledge graphs. The Senior Knowledge Engineer will bring new ideas, iterate quickly, share findings, and drive new solutions for content metadata enrichment and content discovery/findability.
This remote position is U.S.-based only (excluding U.S. territories).
**What You'll Do**
+ Develop tools and strategies related to text analytics, machine learning, generative AI, and metadata enrichment pipelines
+ Deploy MLAI and natural language processing tools/techniques to reduce review time, increase categorization accuracy, or enrich content with new metadata
+ Engineer precise, clear, and effective prompts to guide AI models towards generating desired outcomes and insights, while minimizing biases and hallucinations
+ Design, maintain, and optimize knowledge graphs supporting advanced search and enriched content discovery
+ Analyze and interpret search data to identify patterns, inform relevancy tuning, and support iterative improvements in search
**Your Team**
You will be welcomed as a member of team Owl which is aligned to the Content and Search Domain. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a enter the role title and your development and career growth at EIS.
**About You**
+ A Software Engineer
+ Bachelor's degree in computer science, MIS, Computer Engineering or other Technical related degree or equivalent experience
+ 5 years' experience with- Taxonomies/ontologies, knowledge graphs, and hands-on experience with languages/standards (e.g., RDF, OWL, SKOS) and graph databases (e.g., AWS Neptune, GraphDB)- Natural language processing and/or machine learning model implementation.- Python for data science, including Pandas, Jupyter notebooks, and open-source machine learning modules (Scikit, NLTK, Spacy)- Data processing, including extraction, transformation, and loading (ETL) of large data sets from unstructured and semi-structured data (plaintext, PDF, JSON, XML)- Database querying, extraction of data, and design using SQL
**What sets you apart**
+ Knowledge of AWS or Azure Cloud Based tooling and solutions
+ Experience with generative AI models, including prompt engineering and parameter tuning
+ Understanding of statistics and information retrieval quality measures, including regression, hypothesis testing, precision, recall, f-measure, and AUC-ROC
**Pay Range**
USD $120,120.00 - USD $171,600.00 /Yr.
The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location.
EBSCO provides a generous benefits program including:
-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
-Retirement Savings Plan
-Paid Parental Leave
-Holidays and Paid Time Off (PTO)
-Mentoring program
And much more! Check it out here: ************************************
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
**Not seeing the perfect job?**
Join the EBSCO talent community to receive updates on new opportunities that align with your skills and interests - register using the links below:
Experienced Talent Community (**************************************************
Early Career/Intern Talent Community
**Location** _US-Remote_
**ID** _2025-1880_
**Category** _Information Technology_
**Position Type** _Full-Time Regular_
**Remote** _Yes_
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
This position is a management role for the NTT DATA Global IP Network (GIN AS-2914), responsible for the management of the NOC (Network Operations Center) as a whole. This is a seasoned people management role that ensures excellent customer service and experience, as well as sound operational practices. The NOC is the heart of network operations for GIN. It is a crossroads for communication between internal groups within GIN as well as external groups such as customers, peers, vendors, carriers, and facilities. It bears the responsibility of ensuring the smooth operation and performance of the production network and its connections to external networks. The NOC monitors the Global IP Network, and conducts or oversees additions/modifications/deletions within it.
This role works towards the professional development of the individuals within their team, whilst fostering cohesiveness within the team whilst fostering a collaborative and innovative team culture focused on operational excellence.
Key Responsibilities:
* Works with relevant NOC managers to manage the Global IP Network Operations Center.
* Manages NOC technicians' Realtime and non-Realtime responsibilities.
* Ensures training and growth of NOC technicians.
* Ensures maintenance and upkeep of the NOC work environment.
* Works with relevant NOC managers on assigned projects to ensure and enhance the NOC's capabilities.
* Ensures customer service quality and experience are maintained to the highest standard.
* Ensures operational excellence, both of individual technicians and the NOC as a whole.
* Takes escalations and works with related internal groups or external parties as needed to achieve resolution.
* Develops improvements of process, procedure, practice, and the documentation and implementation of such.
* Facilitates communication and cooperation within the NOC, and between the NOC and other groups.
* Interfaces with groups outside of the NOC, which includes teleconferences, travel for face-to-face meetings, etc.
* Manages NOC scheduling, payroll, and other HR related items.
* Works with the business area head to determine hardware, software, and budgetary requirements for the NOC.
* Sets goals for employees and help employees to achieve them.
* Responsible for ensuring that immediate teams participate and successfully completes all companywide mandates/training in a timely manner.
Qualifications (Knowledge/Skills/Abilities) Core Competencies
* Excellent written and verbal communication skills, including the ability to communicate with both internal and external parties
* Excellent planning, analytical, and troubleshooting skills
* Ability to make critical decisions in a fast-paced environment
* Ability to work and lead effectively during high pressure situations
* Ability to assess a situation and develop solutions to problems at hand and drive the implementation of those solutions
* Possesses a strong sense of self-direction
* Demonstrates a mutual acceptance and respect of all co-workers
* Familiarity with Service Provider networks and large scale IP networking
* Awareness of the technical, service, and business aspects of the Service Provider space
* Ability to travel as needed.
Education and Experience:
* 10 years of experience and excellence in network operations
* 5 years of experience in large scale IP
* 5 years of experience configuring and troubleshooting Cisco and Juniper routers
* 5 years of project management experience
* Bachelor's degree in computer science or equivalent experience preferred
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.
Auto-ApplyIT Business Development Manager- Remote
Remote job
Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results.
Job Description
Arthur Grand Technologies is currently seeking a highly motivated and skilled IT Business Development Manager - Contract - Remote for one of our clients.
Job Title: IT Business Development Manager
Location: Remote
Employment Type: Contract
About the Role:
We are seeking a highly motivated IT Business Development Manager to drive business growth by identifying new opportunities, building strong client relationships, and expanding our IT services portfolio. The ideal candidate will have a proven track record in sales, client acquisition, and account management within the IT consulting, staffing, or technology solutions domain.
Key Responsibilities:
Identify, develop, and manage new business opportunities in IT consulting, project services, and staffing solutions.
Build and maintain strong relationships with clients, decision-makers, and industry partners.
Understand client needs and propose relevant IT services, solutions, and talent that address business challenges.
Collaborate with internal recruitment, delivery, and technical teams to ensure successful fulfillment of client requirements.
Manage the complete sales lifecycle-from lead generation to deal closure and client onboarding.
Develop and execute strategic sales plans to achieve revenue and growth targets.
Research market trends, competitor activities, and emerging technologies to identify potential growth areas.
Prepare and present proposals, contracts, and sales reports to senior management.
Attend networking events, conferences, and client meetings to enhance business visibility and partnerships.
Required Skills & Qualifications:
Bachelor's degree in Business Administration, Information Technology, or related field (MBA preferred).
5+ years of experience in IT business development, staffing, or technology solutions sales.
Strong understanding of IT domains (software development, cloud, data analytics, cybersecurity, etc.).
Proven success in generating leads, acquiring clients, and meeting sales targets.
Excellent communication, negotiation, and presentation skills.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency in CRM tools and MS Office Suite.
Preferred Qualifications:
Experience working with clients in North America or global markets.
Familiarity with RFP/RFQ processes and government/enterprise contracting.
Existing network of IT decision-makers and vendor partners.
Key Performance Indicators (KPIs):
New client acquisition and revenue growth.
Customer retention and satisfaction.
Sales pipeline conversion rate.
Achievement of quarterly and annual business targets.
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
About Arthur Grand Technologies:
Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company.
At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team.
Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.
Best regards,
Richard Tucker
Arthur Grand Technologies Inc
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Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Biomedical Data Stewardship Manager
Remote job
Career CategoryScientificJob DescriptionJoin Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Biomedical Data Stewardship Manager
What you will do
Let's do this. Let's change the world. Amgen is seeking a dynamic and experienced Biomedical Data Stewardship Manager to drive the design, implementation, and governance of standardized data collection practices across our clinical programs. In this vital role, you will build and manage case report form (CRF) libraries, develop implementation standards, and partner closely with cross-functional teams to ensure high-quality data collection that supports drug development success. You will also lead standards implementation for study teams through hypercare sessions, monitor and review use of standards, and facilitate governance processes.
Key Responsibilities
Design and define standard, indication-level CRF libraries using global standards-based and study-specific content and document implementation rules and decisions for their use in coordination with assigned subject matter experts.
Design and review clinical data quality edit checks aligned with CRF content.
Provide expert consultation and hypercare support to study teams in applying CRF library content and related tools.
Monitor adoption and consistency of CRF standards, conducting audits and reviews to ensure alignment with evolving study and regulatory needs.
Manage governance processes for evaluating and implementing updates or exceptions to CRF standards, including triage and adjudication of change requests.
Coordinate with global standards governance bodies to ensure harmonized updates and compliant implementation across programs.
Curate and manage standards content within a metadata repository (MDR), ensuring traceability, reusability, and consistency.
Lead initiatives to expand data standards implementation across Amgen's Global Development functions and external collaborations where applicable.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a leader with these qualifications.
Basic Qualifications:
Doctorate degree
Or
Master's degree and 2 years of clinical experience
Or
Bachelor's degree and 4 years of clinical experience
Or
Associate's degree and 8 years of clinical experience
Or
High school diploma / GED and 10 years of clinical experience
Preferred Qualifications:
Degree in a related field such as statistics, biostatistics, life sciences, programming, computer science, or business administration.
5+ years cumulative experience in data management, biostatistics, or clinical programming within the pharmaceutical or biotechnology industry.
3+ years of experience in a global, matrixed organization.
Proven experience with CRF design, data standards governance, and clinical metadata repository (MDR) tools.
Experience in data collection, analysis, and reporting within drug development and clinical trial processes as well as utilizing metadata repository systems to curate and maintain standards-related assets.
Strong skills in project planning, stakeholder engagement, process improvement leadership, documentation development, training, and compliance.
Proven ability to collaborate effectively build relationships on global cross-functional teams.
Effective written and verbal communication, facilitation, and negotiation skills with all levels within the organization.
Demonstrated success in SOP development and regulatory-compliant documentation practices.
Proficient in the use of software and data applications relevant to drug development.
What you can expect from us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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Salary Range
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Auto-ApplyAI Engineer - Knowledge Modeling, Extraction and Retrieval
Remote job
About Us AlphaPoint's AI Labs' team of engineers and AI scientists is solving complex business problems by bridging the gap between transformative breakthroughs in AI technology and increasingly competitive markets. Our team is developing and applying the latest generative AI, data and knowledge modeling technologies to large scale problems, right at the edge of what is possible.
AlphaPoint is a financial technology company powering digital asset exchanges and brokerages worldwide.
The Role
Design and implement knowledge extraction pipelines from diverse unstructured and semi-structured data sources.
Design and develop knowledge representation schemas and ontologies to model complex domain knowledge.
Develop and optimize semantic parsing techniques to convert natural language into structured queries or representations.
Utilize and contribute to graph query languages for efficient retrieval.
Use query languages to discover deep connections between entities, predict node attributes, perform clustering techniques and anomaly detection methods.
Collaborate with AI researchers, data scientists, and software engineers to integrate knowledge systems into larger platforms.
Evaluate and select appropriate tools and technologies and stay up-to-date with the latest advancements for knowledge representation and reasoning.
Contribute to the continuous improvement of our knowledge engineering processes and best practices.
You
Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Linguistics, or a related field.
Proficiency in graph databases (e.g., Neo4j, ArangoDB, Amazon Neptune) and graph query languages (e.g., Cypher, SPARQL, Gremlin).
Familiarity with knowledge extraction methods, including information extraction, entity recognition, and relation extraction
Proven experience in using Language Models (LMs) in knowledge retrieval and knowledge extractions applications, including the use of fine tuning, RAG architectures, query engineering and semantic parsing against knowledge graphs.
Excellent programming skills in Python, Node.js, and familiarity with ML libraries such as PyTorch and Tensorflow
Strong understanding of ontology design principles; experience with languages like OWL or RDF is a plus.
Ability to work independently and as part of a collaborative team.
Excellent problem-solving and communication skills.
Preferred Qualifications
PhD in a relevant field.
Experience with machine learning frameworks (e.g., TensorFlow, PyTorch) applied to knowledge representation tasks.
Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and their AI/ML services.
Experience in a production environment with large-scale knowledge systems.
Benefits
100% Remote Work Environment
Competitive compensation
Equity or stock options (if applicable)
A culture of autonomy, experimentation, and learning
Opportunity to make a real impact on company trajectory
Auto-Apply