Indianapolis, IN jobs - 75 jobs

IS LOCATED IN LAFAYETTE, INDIANA Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. Responsibilities Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients Verify all information is gathered accurately and meets state policies Obtain release forms and medical records as needed Verify income, assets, and other financial / legal documents Review regulations and program requirements with clients Utilize automated program to determine eligibility of state assistance programs Data entry into state database Respond to all inquiries in a timely manner via phone or email Qualifications Highly organized and analytical team player Previous Case Manager experience is a plus Strong written and verbal skills Solid computer skills, Microsoft Office proficiency Strong oral and written communication skills Basic math skills Case management skills Independent worker who is a self-starter that is reliable and dependable Strong customer service background with a professional demeanor Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required 2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $18.00/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

Job DescriptionSalary: $25.00-$35.00 Carbon Global Security is hiring Agents for upcoming Executive Protection and Corporate Security Service projects in Miami, Florida. Carbon Global Security is a high-end Security organization that provides top tier services to high-net worth families, fortune 500 corporations, and at-risk individuals. This position is for part-time, and on-call employees in Florida. Carbon Global Security offers 360-degree solutions to risk mitigation and corporate security. Our company operates in the Miami area Arizona,California, Nevada, Caribbean and looking to expand into other markets next year. We are offering competitive pay and advancement opportunities for the right candidate. Our company is looking for candidates with prior Law Enforcement, Military experience (4 years), or extensive experience in a corporate security environment or Executive Protection (5 years). Responsibilities Provide security driving, close protection, Residential Security, CCTV monitoring and other security-related duties for the client during daily commuting, during local events, and in the office area. Provide plain clothes security duties in corporate environments. Maintain excellent firearm proficiency, participate in continuous education, and skill advancement training. Operate corporate vehicles in a safe and responsible manner. Maintain a high level of confidentiality with regards to any sensitive information pertaining to Principals, physical protection means and methods, or company information. Provide security / physical protection for corporate executives and others as assigned. Able to work comfortably in a team setting as well as independently. Perform duties in a safe manner. Perform all other related duties as assigned. Minimum Qualifications Be at least 25 years old. In possession of reliable means of transportation. Provide proof of authorization to work in the United States. Provide a High School Diploma or equivalent. In possession of an valid FDACS D&G License. Provide US issued valid drivers license and clean DMV report (5 years). Pass pre-hiring drug and alcohol testing. Pass pre-hiring physical fitness assessment. Maintain a trim, physically fit, and professional appearance. Have at least one of the following experience requirements: o Law Enforcement (3 Year) o Military service (~4 Years) combat MOS preferred. o Corporate Security/Executive Protection (~5 Years) Exceptional problem-solving, decision-making, and communication skills (both written and verbal) with the ability to prioritize and manage tasks while working independently. Ability to communicate clearly and effectively, both in spoken and written form. Lift or carry 200 pounds, unassisted, in the performance of specific tasks, as assigned. Physically access assigned workspace areas with or without reasonable accommodation. Work remotely as necessary. Able to pass the company range qualification Excellent de-escalation skills and customer service skills. You must be willing to work plainclothes, low-profile, and covert assignments. Do not call for more information. You will receive a link to additional information online if you are selected for further consideration. If selected, you will be assigned a recruiter who will answer any questions you may have. All your information will be kept confidential according to EEO guidelines. Job Types: Full-time, Part-time Pay: $25.00 - $35.00 per hour Expected hours: 20 40 per week Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Holidays Monday to Friday Night shift On call Overtime Weekends as needed Experience: Military: 4 years (Preferred) Executive Protection: 5 years (Preferred) Corporate Security: 5 years (Preferred) Law enforcement: 1 year (Preferred) License/Certification: FDACS D license FDACS G license LEOSA (optional) Conceal Carry Permit (Preferred) CPR/BLS/TECC/TCCC (preferred) Willingness to travel: 25% (Preferred) Work Location: In person - Florida

Job Description INTRODUCTION TO AM GENERAL AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us. We R.I.D.E. with Sgt. Smith! We are Responsive We have Integrity We are Dynamic We exhibit Excellence PRINCIPLE DUTIES AND RESPONSIBILITIES Serve as Subject Matter Expert on all AM General automotive systems including the JLTV (Joint Light Tactical Vehicle), trailers, and HMMWV (High Mobility Multi Wheeled Vehicle) including having excellent technical knowledge, tooling requirements, and maintenance procedures to support customers worldwide Attend vehicle training on the new JLTV A2 FoV & trailers in South Bend, Indiana and/or also Michigan Support contract requirements by conducting short- and long-term field service support to customers worldwide Support customers with technical and service inquiries and deliver the highest level of customer support Support our Engineering group during testing efforts at various test sites throughout CONUS & OCONUS as necessary Support the AM General Military Training department by providing OPNET & FLMNET training to both U.S. and Foreign customers Provide highly detailed field service reports outlining program status, vehicle status, deficiencies, and all repairs Perform troubleshooting and Maintenance in support of prototype Government vehicle testing and all other AM General departmental operations as required Promotes AM General Training and Field Service department capabilities to customers worldwide Serve as liaison between customer field operations and manufacturing, engineering, and quality for component issues and or other product concerns Provide daily vehicle status updates in written and verbal format Support both the opening and closing of the Test Facility/Testing Event Participating in Test Meetings, Test Readiness Review (TRR), and FACAR (Failure Analysis and Corrective Action Report) Reviews via teleconference or on-site Review released Test Incident Reports (TIRs) through the Vision Digital Library System (VDLS) and deliver FACAR responses as required Performs all task orders assigned by the Manager of Test Site Operations Be willing to travel to stand up and support other Government Test Site locations besides the main place of work as required Must be willing to support both day and night shift testing at each of the two test locations, if required KNOWLEDGE AND SKILLS An automotive vocational degree or five-year automotive technical experience is a must Automotive Service and Excellence (ASE) Certifications are a plus Prior Military Occupational Specialty (MOS) experience in the maintenance field related to the JLTV (Joint Light Tactical Vehicle) its companion trailers, and the HMMWV (High Mobility Multi Wheeled Vehicle) FoV is desirable Previous experience in both Operator and Maintainer level instruction is highly beneficial in this role Highly proficient with Microsoft Suite (Word, Excel, PowerPoint, and SharePoint) is required Willingness to travel within CONUS and OCONUS locations for extended periods and have sufficient credit to be approved for a company credit card Able to identify, troubleshoot, and permanently correct automotive electrical, pneumatic, hydraulic, and mechanical issues and apply a wide range of mechanical concepts and principles in order to rapidly return test assets to mission-capable status Must have extremely strong communication skills in English (written and verbal), the ability to work independently and as part of a team, multi-task with attention to detail, have strong customer service skills with problem-solving skills, and a high level of initiative Extensive working knowledge of diagnostic and repair equipment Have a solid understanding of the theory and operation of a CAN BUS network and be able to troubleshoot/repair is a plus Experience providing both Government and OEM prototype test site support, Total Package Fielding (TPF) as it pertains to the JLTV is desirable High level of integrity and professionalism Ability to secure a US Government Security Clearance PHYSICAL EFFORT Sight: must be able to regularly read computer screen, reports, and various documents with detail and clarity to accomplish work tasks in a safe and efficient manner, including regular use of adequate close vision, distance vision, color vision, peripheral vision, and ability to adjust focus Hearing: must be able to regularly hear well enough to communicate Hand-Eye Coordination: must be able to regularly coordinate one's eyes with one's fingers, wrists, or arms to move, carry, or manipulate objects or to perform other job-related tasks Manual Dexterity: must be able to regularly make quick, accurate, skillful, and coordinated movement with hands and arms to grasp, place, move, or use objects such as phone, computer, and other office equipment, tools, or controls Agility: must be able to regularly bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks, including the ability to move throughout all areas of the facility, Company's property surrounding facility, or additional work areas Climbing / Kneeling: must be able to occasionally climb, kneel, bend over, stoop, kneel, crouch, or crawl, with balance Lifting: must be able to occasionally lift up to 25 pounds with or without assistance Physical Strength: must be able to occasionally lift, push, pull, or carry objects using hands, arms, back, abdominal muscles, shoulders, legs, or a combination of these muscle groups Stamina: must be able to occasionally exert oneself physically over long periods of time, including performing repetitive or strenuous tasks as well as standing and sitting for long periods WORKING CONDITIONS Physical Location: This position operates between an office and manufacturing plant environment and is often assigned to a specific shift or hours. The Employee must be able to perform job functions in an environment with varying difficult work conditions such as extreme cold, heat, inclement weather, at heights, and/or while exposed to constant/intermittent loud noises Teamwork: This position will work with others to ensure efficiency in the workplace Listening Skills: This position will need to understand how to use machinery properly and safely to prevent accidents and ensure all tasks are completed accurately Ability to follow instructions: Managers assign tasks and responsibilities, which vary; this position should be able to follow instructions competently Methodical approach: Production lines follow a set process, so this position needs a methodical approach to ensure all tasks are completed in the correct order for a smooth-running production line Concentration: This position may perform the same or similar tasks repeatedly, so a strong level of concentration when carrying out these tasks is important for quality control purposes. This role is often fast paced, so being able to maintain focus at all times is important TRAVEL REQUIREMENTS Up to 90% travel may be required. Must have or be able to obtain a US Passport.

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you're still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government's digital front door - bringing modern, people-first software to the public services millions of Americans rely on every day. From parks & recreation and permitting to licensing and payments, we're replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 40 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven-mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world-class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We're a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we're just getting started. Location This is a remote-first role, but you must be comfortable traveling across the East Coast. Expect up to 50% travel during peak seasons (conferences, onsite demos, and team sessions in NYC). What You'll Do... Prospecting & Engagement Research and identify potential business opportunities through various channels Identify and qualify prospects to ensure they meet the ideal customer profile Leverage existing customer relationships to build a strong referral network and develop a territory strategy Sales Execution & Strategy Work closely with the business development team to build and execute communication strategies and outreach sequences. Lead discovery calls with prospective customers, effectively communicating Kaizen's mission while understanding customers' needs and pain points. Maintain consistent engagement with prospects by proactively following up with timely communications. Innovate on established and traditional sales processes in local government to find creative ways of reaching our target customers Other Ongoing Workflows Collaborate closely with Account Executives to help drive high-qualify demos and customer interactions (i.e. demo planning) Represent Kaizen at in-person conferences and trade shows across the country Learn and leverage various sales enablement tools to drive efficiency in the sales process Regularly update and maintain our sales CRM and track key performance metrics Conduct market research to identify industry and competitor trends You Will Thrive at Kaizen If… You appreciate entrepreneurial environments where you have the opportunity to shape processes and offer your opinions You want to be surrounded by high-EQ, low-ego individuals You're scrappy and self-directed and don't need to wait to be told what to do You appreciate continuous feedback and collaboration over highly prescriptive and formal feedback You enjoy being on the road, meeting customers in person, and developing meaningful relationships with customers You are mission-driven and understand our role in improving the lives of residents and public servants across the country You possess high attention to detail and excellent organizational skills What You'll Bring... 1-2 years of experience in a BDR or a sales-related position. Proficient in sales tools like Salesforce, Gong, Outreach, LinkedIn, and ZoomInfo Experience in B2B or B2C Technology and SaaS sales Strong communication and collaboration skills with the ability to work in a fast-paced and dynamic startup environment 💚 At Kaizen, we believe that great work starts with taking great care of our people. We're building something meaningful, and that starts with a culture where people genuinely love to work. Here's how we support you - in and out of the workplace: 🩺 Comprehensive Health Coverage We offer Silver, Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option 🏥 Dental, Vision & Financial Wellness You're covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer: 💳 Flexible Spending Accounts (FSA & Dependent Care FSA) 🛡️ $100,000 in fully paid life insurance 🏦 401(k) access through Guideline 🤰🏼 Parental Leave That Supports Families Because time with your growing family matters. 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents 🗽 Everyday Support & Flexibility 🚆 $50/month toward your commute 🏡 One-time setup stipend (up to $750) for your home or NYC office 💪 $100/month for wellness or productivity 🎡 Perks That Make Life Better 🎉 $250/year for recreation - because fun matters 📚 $500/year for professional development - because growth does too 🍱 Expensed lunch three days a week when you're in the office 💻 Company-provided laptop 🌴 Time Off to Recharge 🌅 Unlimited PTO 🇺🇸 All federal holidays off ☃️ A company-wide winter break during the week of Christmas At Kaizen, we're building something meaningful, and that starts with a culture where people genuinely love to work. Come build with us. OTE is $100k, dependent on factors such as location & years of experience. The salary range listed represents the low and high end of Kaizen's salary range for this position. Salary will vary depending on various factors, including, but not limited to, location, education, skills, experience, and performance. The range listed is just one component of Kaizen's total compensation package for employees, and other forms of compensation may include annual bonuses, commissions, and equity grants. Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodations due to a disability, please email us at ********************* . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

Knowledge Services is hiring a Software Engineer II to write clean code and drive the development of high-quality solutions using modern DevOps and Agile processes and tools. This role will collaborate closely with other developers, requiring a team player and someone who strives to push the team to greatness. This is a full-stack development role that will help Knowledge Services modernize and transform the technical landscape. Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cybersecurity industries, is seeking to establish a new Scrum team to support the rapid growth of our cybersecurity initiatives. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for “Serving Those Who Serve Others.” Responsibilities Design, develop, and unit test web applications and APIs Perform unit testing and debugging with limited oversight Write clean, self-documenting code Engage in peer reviews, consider feedback, and address comments Continuously learn and improve technical skills and leadership behaviors on the job Communicate and collaborate with peers, partners, and leaders Analyze requirements and translate them into technical solutions Lead small development projects with some oversight Mentor and coach junior engineers Generate innovative ideas and provide process improvement suggestions Be a team player, laugh and have fun, and always strive to get better Qualifications A strong desire to learn and improve your skills as a developer Exposure to automated application building, testing, and deployment Highly skilled in full-stack programming using Angular/TypeScript and C# or similar Able to actively identify areas to learn and improve as required for tasks and professional development A background in agile development and associated tools (Jira, Azure DevOps, etc.) Knowledge of database concepts and SQL queries Experience troubleshooting, diagnosing, and determining root cause of issues Proficient in using code versioning tools like Git Bonus Skills Experience in cloud platforms (Azure, AWS, etc.) - Azure preferred Experience in Terraform, PowerShell, VB.NET Experience developing websites accessible to people with disabilities Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************.INDCORPISDKO

Overview Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cyber security industry, is seeking an MSP Solutions Specialist. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for “Serving Those Who Serve Others.” The MSP Solutions Specialist is responsible for entering Client data into the VMS per identified program standards. Correct and timely data entry allows MSP Regional Directors, Account Managers, Delivery Managers, and Delivery Specialists to provide Clients with consistent feedback on program data. Another core responsibility for this role is to utilize their knowledge of the VMS and program standards to troubleshoot, and problem solve as issues arise. Responsibilities Analyze business information and data with strong attention to detail and accuracy. Monitor and respond to daily data entry requests made by the MSP Delivery teams. Prioritize incoming requests with the invoicing deadlines and project deadlines. Develop a strong working knowledge of Knowledge Services MSP programs, MSP program requirements and processes, and the dot Staff™ VMS. Utilize knowledge of the dot Staff™ VMS and program processes to problem solve unique situations. Assist the MSP Implementations and Operations Team with data entry during new program implementations. Analyze and create processes streamlining daily functions and assisting with program delivery standards. Provide excellent customer service to client managers, vendors, resources, and MSP team members. Responsible for managing and completing projects, as assigned. Assist the MSP Implementations, Operations, Training, and Compliance Teams with projects and initiatives, as assigned Establish productive, professional relationships with internal Team Members. Qualifications Bachelor's Degree Preferred Proficient in Microsoft Office: with emphasis on Word, Excel, Visio, PowerPoint, Project High technical aptitude with the ability to quickly learn new software solutions and relate their usage and benefit to clients, vendors or team members Excellent verbal and written communication skills required Must be professional and have demonstrated strong commitment to exceptional customer service. Experience working within the staffing industry from an MSP/VMS capacity preferred Ability to identify and analyze problem situations and develop an effective course of action for resolution Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************.

IS LOCATED IN SOUTH BEND, IN Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Welcome all on-site visitors and determine nature of business Review client information for accuracy Assist with computer applications Schedule client appointments Scan documents into client case file Maintain fax machines and copier functions Answer and direct incoming calls Maintain daily activity reports Deliver outstanding customer service to all clients Qualifications Desire to help others Strong customer service background Ability to maintain confidentiality Handle conflict in a calm manner Reliable and dependable in the work place Ability to multi task Proven job stability High School diploma or equivalent Clean criminal background Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. #INDDFR

Knowledge Services is hiring a Software Engineer I to write clean code and contribute to the development of high-quality solutions using modern DevOps and Agile processes and tools. This role will collaborate closely with other developers, so we're looking for someone who works well with others and can help push the team to greatness. This is a full-stack development role that will help Knowledge Services modernize and transform the technical landscape. Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cybersecurity industries, is seeking to establish a new Scrum team to support the rapid growth of our cybersecurity initiatives. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for “Serving Those Who Serve Others.” Responsibilities Design, develop, and unit test web applications and APIs Perform unit testing and debugging with some oversight Write clean, self-documenting code with guidance Participate in peer reviews and address comments Continuously learn and improve technical skills on the job Communicate and collaborate with peers, partners, and leaders Generate innovative ideas and provide process improvement suggestions Be a team player, laugh and have fun, and always strive to get better Qualifications A strong desire to learn and improve your skills as a developer Basic coding skills in one or more object-oriented programming languages such as Angular, C#, C++, or Java Ability to follow guidance and instructions given by other engineers Understanding of basic data structures and databases Basic understanding of code versioning tools such as Git Bonus Skills Experience in cloud platforms (Azure, AWS, etc.) - Azure preferred Experience with SPA frameworks (Angular, Vue, React, etc.) - Angular preferred Experience with agile methodologies and associated tools (Jira, Azure DevOps, etc.) - Azure DevOps preferred Experience developing websites accessible to people with disabilities Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************.INDCORPISDKO

IS LOCATED IN SOUTH BEND, IN. Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. Responsibilities Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients Verify all information is gathered accurately and meets state policies Obtain release forms and medical records as needed Verify income, assets, and other financial / legal documents Review regulations and program requirements with clients Utilize automated program to determine eligibility of state assistance programs Data entry into state database Respond to all inquiries in a timely manner via phone or email Qualifications Highly organized and analytical team player Previous Case Manager experience is a plus Strong written and verbal skills Solid computer skills, Microsoft Office proficiency Basic math skills Case management skills Independent worker who is a self-starter that is reliable and dependable Strong customer service background with a professional demeanor Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required 2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $18.00/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. #INDDFR

IS LOCATED IN WASHINGTON, INDIANA. Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Welcome all on-site visitors and determine nature of business Review client information for accuracy Assist with computer applications Schedule client appointments Scan documents into client case file Maintain fax machines and copier functions Answer and direct incoming calls Maintain daily activity reports Deliver outstanding customer service to all clients Qualifications Desire to help others Strong customer service background Ability to maintain confidentiality Handle conflict in a calm manner Reliable and dependable in the work place Ability to multi task Proven job stability High School diploma or equivalent Clean criminal background Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

The Software Engineer III will write clean code and drive the development of high-quality solutions using modern DevOps and Agile processes and tools. This role will act as a leader on the development team, collaborating closely with other developers, and requires a team player who strives to push the team to greatness. This is a senior full-stack development role that will help Knowledge Services modernize and transform the technical landscape. Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cybersecurity industries, is seeking to establish a new Scrum team to support the rapid growth of our cybersecurity initiatives. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for “Serving Those Who Serve Others.” Responsibilities Design, develop, and unit test web applications and APIs Perform unit testing and debugging without oversight Write clean, self-documenting code Peer review code, provide suggestions to others, and address comments Continuously learn and improve technical skills and leadership behaviors Communicate and collaborate with peers, partners, and leaders Analyze requirements and translate them into technical solutions Lead development projects without oversight Mentor and coach engineers of all levels Generate innovative ideas and drive process improvements Be a team player, laugh and have fun, and always strive to get better Qualifications A strong desire to learn, improve your skills as a developer, and elevate your team Experience with automated application building, testing, and deployment Expert in full-stack programming using Angular/TypeScript and C# A background in agile development and associated tools (Jira, Azure DevOps, etc.) - Azure DevOps preferred Expertise in database concepts including querying, schema design, and indexing in SQL Server Proficient with software design and enterprise application architecture patterns Extensive experience troubleshooting, diagnosing, and determining root cause of issues Skilled in using code versioning tools like Git Experience in cloud platforms (Azure, AWS, etc.) - Azure preferred Bonus Skills Experience in Terraform, PowerShell, ASP.NET Web Forms, VB.NET Previous experience as an architect and/or stepping in as an architect as required Experience developing websites accessible to people with disabilities Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************.INDCORPISDKO

IS LOCATED IN INDIANAPOLIS, IN (East Side - 2525 N Shadeland Ave, Ste 250) Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. Responsibilities Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients Verify all information is gathered accurately and meets state policies Obtain release forms and medical records as needed Verify income, assets, and other financial / legal documents Review regulations and program requirements with clients Utilize automated program to determine eligibility of state assistance programs Data entry into state database Respond to all inquiries in a timely manner via phone or email Qualifications Highly organized and analytical team player Previous Case Manager experience is a plus Strong written and verbal skills Solid computer skills, Microsoft Office proficiency Strong oral and written communication skills Basic math skills Case management skills Independent worker who is a self-starter that is reliable and dependable Strong customer service background with a professional demeanor Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required 2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $18.00/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

IS LOCATED IN VINCENNES, INDIANA. Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Welcome all on-site visitors and determine nature of business Review client information for accuracy Assist with computer applications Schedule client appointments Scan documents into client case file Maintain fax machines and copier functions Answer and direct incoming calls Maintain daily activity reports Deliver outstanding customer service to all clients Qualifications Desire to help others Strong customer service background Ability to maintain confidentiality Handle conflict in a calm manner Reliable and dependable in the work place Ability to multi task Proven job stability High School diploma or equivalent Clean criminal background Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

IS LOCATED IN NOBLESVILLE, INDIANA. Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. Responsibilities Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients Verify all information is gathered accurately and meets state policies Obtain release forms and medical records as needed Verify income, assets, and other financial / legal documents Review regulations and program requirements with clients Utilize automated program to determine eligibility of state assistance programs Data entry into state database Respond to all inquiries in a timely manner via phone or email Qualifications Highly organized and analytical team player Previous Case Manager experience is a plus Strong written and verbal skills Solid computer skills, Microsoft Office proficiency Basic math skills Case management skills Independent worker who is a self-starter that is reliable and dependable Strong customer service background with a professional demeanor Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required 2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $18.00/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. #INDDFR

IS LOCATED IN NEW CASTLE, IN Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Welcome all on-site visitors and determine nature of business Review client information for accuracy Assist with computer applications Schedule client appointments Scan documents into client case file Maintain fax machines and copier functions Answer and direct incoming calls Maintain daily activity reports Deliver outstanding customer service to all clients Qualifications Desire to help others Strong customer service background Ability to maintain confidentiality Handle conflict in a calm manner Reliable and dependable in the work place Ability to multi task Proven job stability High School diploma or equivalent Clean criminal background Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

IS LOCATED IN MICHIGAN CITY, INDIANA Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. Responsibilities Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients Verify all information is gathered accurately and meets state policies Obtain release forms and medical records as needed Verify income, assets, and other financial / legal documents Review regulations and program requirements with clients Utilize automated program to determine eligibility of state assistance programs Data entry into state database Respond to all inquiries in a timely manner via phone or email Qualifications Highly organized and analytical team player Previous Case Manager experience is a plus Solid computer skills, Microsoft Office proficiency Strong oral and written communication skills Basic Math skills Case management skills Independent worker who is a self-starter that is reliable and dependable Strong customer service background with a professional demeanor Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required 2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply Bilingual - The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $19.00/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. #INDDFR

IS LOCATED IN MUNCIE, IN Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Welcome all on-site visitors and determine nature of business Review client information for accuracy Assist with computer applications Schedule client appointments Scan documents into client case file Maintain fax machines and copier functions Answer and direct incoming calls Maintain daily activity reports Deliver outstanding customer service to all clients Qualifications Desire to help others Strong customer service background Ability to maintain confidentiality Handle conflict in a calm manner Reliable and dependable in the work place Ability to multi task Proven job stability High School diploma or equivalent Clean criminal background Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

IS LOCATED IN SALEM, IN. Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Welcome all on-site visitors and determine nature of business Review client information for accuracy Assist with computer applications Schedule client appointments Scan documents into client case file Maintain fax machines and copier functions Answer and direct incoming calls Maintain daily activity reports Deliver outstanding customer service to all clients Qualifications Desire to help others Strong customer service background Ability to maintain confidentiality Handle conflict in a calm manner Reliable and dependable in the work place Ability to multi task Proven job stability High School diploma or equivalent Clean criminal background Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

IS LOCATED IN MARTINSVILLE, IN Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. Responsibilities Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients Verify all information is gathered accurately and meets state policies Obtain release forms and medical records as needed Verify income, assets, and other financial / legal documents Review regulations and program requirements with clients Utilize automated program to determine eligibility of state assistance programs Data entry into state database Respond to all inquiries in a timely manner via phone or email Qualifications Highly organized and analytical team player Previous Case Manager experience is a plus Strong written and verbal skills Solid computer skills, Microsoft Office proficiency Basic math skills Case management skills Independent worker who is a self-starter that is reliable and dependable Strong customer service background with a professional demeanor Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required 2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $16.50/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. #INDDFR