Indianapolis, IN jobs in Indianapolis, IN - 26 jobs

RAMPxchange is seeking a knowledgeable and client-focused Security Advisor to support organizations navigating cybersecurity risk, compliance, and marketplace procurement. This exempt, professional role serves as a trusted advisor to clients, vendors, and internal stakeholders by evaluating information system security risks, communicating mitigation strategies, and contributing to the ongoing development of the RAMPxchange platform and marketplace ecosystem. The Security Advisor reports to the Senior Security Advisor and will exercise independent judgment, subject-matter expertise, and play a key role in client onboarding, vendor vetting, and continuous improvement of security and risk management practices. RAMPxchange is an online cybersecurity and risk management marketplace designed to simplify procurement for organizations looking to improve their security posture. With personalized guidance from expert advisors, members can partner with verified providers to achieve their cybersecurity goals and meet compliance requirements with confidence. To learn more about RAMPXchange please visit our website. RAMPxchange: Cybersecurity Marketplace Candidates local to Indianapolis or the surrounding communities are preferred. Responsibilities Analyze information system security risks, gaps, and vulnerabilities, and provide practical, business-aligned remediation recommendations tailored to client needs. Communicate complex technical risks, control requirements, and mitigation strategies clearly to both technical and non-technical stakeholders. Conduct client and prospective client demo calls to assess use cases and recommend appropriate platform engagement. Support client onboarding by evaluating and vetting vendors using RAMPxchange's third-party risk assessment tools. Facilitate collaboration between cybersecurity vendors and organizations procuring security and risk management products and services. Contribute to the development and refinement of marketplace policies, security assessment of questionnaires, and internal operational processes. Stay current on emerging cybersecurity threats, technologies, regulatory frameworks, and procurement trends to inform platform guidance and advisory services. Qualifications Minimum of 2 years of professional experience in one or more areas of information system security, including controls implementation, system configuration, security tools, monitoring, auditing, or reporting. Industry-recognized cybersecurity certification such as Security+, Network+, CCNA, or equivalent. Strong working knowledge of the Risk Management Framework (RMF) and NIST SP 800-53, including their alignment with related frameworks such as CMMC, FedRAMP, GovRAMP, or ISO/IEC 27001. Demonstrated understanding of the security control assessment and audit process. Working knowledge of cloud platforms and cloud security requirements. Excellent written and verbal communication skills, with the ability to translate technical security concepts into clear, business-focused guidance. Preferred Qualifications Experience conducting security assessments, audits, or risk scoring activities. Background in cybersecurity or risk management consulting. Familiarity with multiple compliance frameworks such as FedRAMP, GovRAMP, SOC 2, U.S. state data privacy laws or other non-governmental regulatory frameworks/laws. Advanced cybersecurity certifications, including CISSP, CISM, CRISC, or equivalent. Key Competencies Strong analytical, risk assessment, and critical thinking skills. High attention to detail with the ability to manage multiple priorities effectively. Ability to collaborate across cross-functional teams and external partners. Client-centric mindset with a proactive, solution-oriented approach. Professional judgment and discretion in evaluating security risks and advising stakeholders. RAMPxchange is a part of the Knowledge Services Family of Solutions. Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************. INDCORPISDKO

Overview Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cyber security industry, is seeking an MSP Solutions Specialist. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for “Serving Those Who Serve Others.” The MSP Solutions Specialist is responsible for entering Client data into the VMS per identified program standards. Correct and timely data entry allows MSP Regional Directors, Account Managers, Delivery Managers, and Delivery Specialists to provide Clients with consistent feedback on program data. Another core responsibility for this role is to utilize their knowledge of the VMS and program standards to troubleshoot, and problem solve as issues arise. Responsibilities Analyze business information and data with strong attention to detail and accuracy. Monitor and respond to daily data entry requests made by the MSP Delivery teams. Prioritize incoming requests with the invoicing deadlines and project deadlines. Develop a strong working knowledge of Knowledge Services MSP programs, MSP program requirements and processes, and the dot Staff™ VMS. Utilize knowledge of the dot Staff™ VMS and program processes to problem solve unique situations. Assist the MSP Implementations and Operations Team with data entry during new program implementations. Analyze and create processes streamlining daily functions and assisting with program delivery standards. Provide excellent customer service to client managers, vendors, resources, and MSP team members. Responsible for managing and completing projects, as assigned. Assist the MSP Implementations, Operations, Training, and Compliance Teams with projects and initiatives, as assigned Establish productive, professional relationships with internal Team Members. Qualifications Bachelor's Degree Preferred Proficient in Microsoft Office: with emphasis on Word, Excel, Visio, PowerPoint, Project High technical aptitude with the ability to quickly learn new software solutions and relate their usage and benefit to clients, vendors or team members Excellent verbal and written communication skills required Must be professional and have demonstrated strong commitment to exceptional customer service. Experience working within the staffing industry from an MSP/VMS capacity preferred Ability to identify and analyze problem situations and develop an effective course of action for resolution Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************.

The Procurement Advisor serves as a trusted subject matter expert and strategic advisor to RAMPxchange members, guiding them through all phases of the procurement lifecycle from planning and solicitation strategy through evaluation and award. This role applies advanced knowledge of public-sector procurement regulations, compliance frameworks, and best practices to advise members on complex and non-routine procurement matters. The Procurement Advisor reports to the Senior Procurement Advisor and exercises independent judgment in interpreting regulations, assessing procurement risk, recommending compliant procurement strategies, and influencing procurement outcomes that have material financial, operational, and compliance impact. This role collaborates cross-functionally with other advisors and contributes to the development of platform-wide procurement standards, tools, and educational resources. RAMPxchange is an online cybersecurity and risk management marketplace designed to simplify procurement for organizations looking to improve their security posture. With personalized guidance from expert advisors, members can partner with verified providers to achieve their cybersecurity goals and meet compliance requirements with confidence. To learn more about RAMPXchange please visit our website. RAMPxchange: Cybersecurity Marketplace Responsibilities Strategic Procurement Advisory Serve as a subject matter expert in public-sector procurement, advising members on procurement strategy, solicitation structure, evaluation methodologies, and award considerations. Interpret and apply state and federal procurement regulations, including FAR, DFARS, and Uniform Guidance, to complex and non-standard procurement scenarios. Recommend compliant procurement approaches that balance cost, risk, timelines, and regulatory requirements. Solicitation & Evaluation Leadership Lead members through the development of RFx solicitations, including defining requirements, drafting scopes of work, and recommending evaluation criteria. Advise proposal evaluation processes and award documentation, exercising independent judgment to ensure defensible and compliant outcomes. Assess procurement risks throughout the solicitation and contracting lifecycle and determine appropriate mitigation strategies. Compliance & Risk Management Evaluate procurement activities for regulatory, contractual, and compliance risks and advise members on corrective actions when necessary. Review vendor “Buy Now” listings for compliance, clarity, and alignment with procurement best practices, exercising discretion to recommend approval or remediation. Advise documentation practices to support audit readiness and procurement integrity. Program & Platform Contribution Contribute to the development and continuous improvement of procurement templates, tools, standards, and guidance used across the RAMPxchange platform. Influence platform-wide procurement best practices and governance through analysis, recommendations, and advisor collaboration. Maintain awareness of evolving procurement regulations, trends, and enforcement practices and proactively advise on implications. Education & Enablement Design and deliver training sessions, workshops, and guidance materials to educate members on procurement best practices, compliance requirements, and risk management. Serve as a thought partner to members and internal stakeholders on procurement of innovation and efficiency. Qualifications Education Bachelor's degree in business administration, Supply Chain Management, Public Administration, or related field (or equivalent experience). Experience Minimum of 2-3 years of procurement experience, preferably in government or government contracting environments. Demonstrated experience managing the solicitation process and evaluating proposals. Experience with collaborative platforms and virtual procurement environments is preferred. Skills and Competencies Strong knowledge of procurement principles and best practices. Understanding state and federal procurement laws and compliance standards. Familiarity with Uniform Guidance, FAR (Federal Acquisition Regulation) and DFARS (Defense Federal Acquisition Regulation Supplement) is preferred. Excellent written and verbal communication skills. Ability to manage multiple projects and deadlines in a fast-paced environment. Certification such as Certified Professional in Supply Management (CPSM), Certified Purchasing Professional (CPP), Certified Public Procurement Officer (CPPO), or Certified Professional Public Buyer (CPPB) is a plus. RAMPxchange is a part of the Knowledge Services Family of Solutions. Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************. INDCORPISDKO

If you're interested in joining Knowledge Services' Cybersecurity team but don't see an opportunity that you'd like to apply to, please send us your resume. We'll keep your information on file and will reach out if we find a match! Qualifications Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************. ISDKO

Knowledge Services is hiring a Software Engineer II to write clean code and drive the development of high-quality solutions using modern DevOps and Agile processes and tools. This role will collaborate closely with other developers, requiring a team player and someone who strives to push the team to greatness. This is a full-stack development role that will help Knowledge Services modernize and transform the technical landscape. Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cybersecurity industries, is seeking to establish a new Scrum team to support the rapid growth of our cybersecurity initiatives. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for “Serving Those Who Serve Others.” Responsibilities Design, develop, and unit test web applications and APIs Perform unit testing and debugging with limited oversight Write clean, self-documenting code Engage in peer reviews, consider feedback, and address comments Continuously learn and improve technical skills and leadership behaviors on the job Communicate and collaborate with peers, partners, and leaders Analyze requirements and translate them into technical solutions Lead small development projects with some oversight Mentor and coach junior engineers Generate innovative ideas and provide process improvement suggestions Be a team player, laugh and have fun, and always strive to get better Qualifications A strong desire to learn and improve your skills as a developer Exposure to automated application building, testing, and deployment Highly skilled in full-stack programming using Angular/TypeScript and C# or similar Able to actively identify areas to learn and improve as required for tasks and professional development A background in agile development and associated tools (Jira, Azure DevOps, etc.) Knowledge of database concepts and SQL queries Experience troubleshooting, diagnosing, and determining root cause of issues Proficient in using code versioning tools like Git Bonus Skills Experience in cloud platforms (Azure, AWS, etc.) - Azure preferred Experience in Terraform, PowerShell, VB.NET Experience developing websites accessible to people with disabilities Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************.INDCORPISDKO

IS LOCATED IN INDIANAPOLIS, IN (3400 Lafayette Road, Ste. 100) Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. Responsibilities Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients Verify all information is gathered accurately and meets state policies Obtain release forms and medical records as needed Verify income, assets, and other financial / legal documents Review regulations and program requirements with clients Utilize automated program to determine eligibility of state assistance programs Data entry into state database Respond to all inquiries in a timely manner via phone or email Qualifications Highly organized and analytical team player Previous Case Manager experience is a plus Strong written and verbal skills Solid computer skills, Microsoft Office proficiency Strong oral and written communication skills Basic math skills Case management skills Independent worker who is a self-starter that is reliable and dependable Strong customer service background with a professional demeanor Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required 2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $18.00/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cybersecurity industry, is seeking an Employee Relations Coordinator. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for Serving Those Who Serve Others. The Employee Relations Coordinator is essential to the Workforce Management Team. This role is responsible for all aspects of client and employee service, including issue resolution, compliance, and overall workforce management delivery. Responsibilities Act as the main point of contact for the Client and our Employees working on-site. Manage and conduct Employee relations, recognition, morale, and retention programs. Ensure all Employees' weekly time is entered and collected. Perform and deliver Employee performance/quality reviews. Coordinate and deliver Employee new hire packets, onboarding process, orientation, and offboarding processes. Enter candidate information into Knowledge Services software systems. Facilitate, manage, and assist in resolving all Client and Employee-related issues. Recommend solutions to any employment-related issues raised by Clients and Employees, as well as review processes on an ongoing basis to identify proactive ways to improve efficiencies. Communicate proactively and regularly with Client and Employees. Visit Client and Employees at Client locations in Indiana. Develop and deliver monthly program/training updates to Employees. Provide excellent customer service to both clients and Employees. When onsite at a client, perform onsite safety evaluations, if applicable. Always report any unsafe work practices to Human Resources. Maintains knowledge of all applicable leave and accommodation laws, including the FMLA, ADA, and state and local laws. Decision-Making: Limited; escalates complex issues. Qualifications Must be professional and customer service oriented. Ideal candidate will be proactive, organized, accurate, fast, and detail-oriented with strong interpersonal, planning, leadership, and time management skills. Ability to identify and analyze problem situations and develop an effective course of action for resolution. Must be a self-starter and able to perform in a fast-paced, self-managed environment. Excellent verbal and written communication skills required. Ability to interact with co-workers and management in a positive and cooperative manner. Must have reliable transportation and be able to travel (drive) at least one (1) day a week. Client-facing and strong relationship-building experience preferred. Ability to maintain a high degree of confidentiality. Willing to assist with various office projects. Staffing & Recruiting Industry experience preferred. Experience with Microsoft Office, with emphasis on Word, Excel, and PowerPoint. Bachelor's Degree required. Knowledge Services strives to offer a modern, professional environment that provides Team Members with an inviting, comfortable, and collaborative space to work, thereby maximizing their success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401 (k) retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits, and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth in our company, in each Team Member, and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************.

If you're interested in joining Knowledge Services Engineering or Developement teams but don't see an opportunity that you'd like to apply to, please send us your resume. We'll keep your information on file and will reach out if we find a match! Qualifications Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************. ISDKO

IS LOCATED IN GREENFIELD, IN. Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Welcome all on-site visitors and determine nature of business Review client information for accuracy Assist with computer applications Schedule client appointments Scan documents into client case file Maintain fax machines and copier functions Answer and direct incoming calls Maintain daily activity reports Deliver outstanding customer service to all clients Qualifications Desire to help others Strong customer service background Ability to maintain confidentiality Handle conflict in a calm manner Reliable and dependable in the work place Ability to multi task Proven job stability High School diploma or equivalent Clean criminal background Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

The Software Engineer III will write clean code and drive the development of high-quality solutions using modern DevOps and Agile processes and tools. This role will act as a leader on the development team, collaborating closely with other developers, and requires a team player who strives to push the team to greatness. This is a senior full-stack development role that will help Knowledge Services modernize and transform the technical landscape. Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cybersecurity industries, is seeking to establish a new Scrum team to support the rapid growth of our cybersecurity initiatives. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for “Serving Those Who Serve Others.” Responsibilities Design, develop, and unit test web applications and APIs Perform unit testing and debugging without oversight Write clean, self-documenting code Peer review code, provide suggestions to others, and address comments Continuously learn and improve technical skills and leadership behaviors Communicate and collaborate with peers, partners, and leaders Analyze requirements and translate them into technical solutions Lead development projects without oversight Mentor and coach engineers of all levels Generate innovative ideas and drive process improvements Be a team player, laugh and have fun, and always strive to get better Qualifications A strong desire to learn, improve your skills as a developer, and elevate your team Experience with automated application building, testing, and deployment Expert in full-stack programming using Angular/TypeScript and C# A background in agile development and associated tools (Jira, Azure DevOps, etc.) - Azure DevOps preferred Expertise in database concepts including querying, schema design, and indexing in SQL Server Proficient with software design and enterprise application architecture patterns Extensive experience troubleshooting, diagnosing, and determining root cause of issues Skilled in using code versioning tools like Git Experience in cloud platforms (Azure, AWS, etc.) - Azure preferred Bonus Skills Experience in Terraform, PowerShell, ASP.NET Web Forms, VB.NET Previous experience as an architect and/or stepping in as an architect as required Experience developing websites accessible to people with disabilities Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************.INDCORPISDKO

IS LOCATED IN FRANKLIN, IN Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Welcome all on-site visitors and determine nature of business Review client information for accuracy Assist with computer applications Schedule client appointments Scan documents into client case file Maintain fax machines and copier functions Answer and direct incoming calls Maintain daily activity reports Deliver outstanding customer service to all clients Qualifications Desire to help others Strong customer service background Ability to maintain confidentiality Handle conflict in a calm manner Reliable and dependable in the work place Ability to multi task Proven job stability High School diploma or equivalent Clean criminal background Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. #INDDFR

IS LOCATED IN MONROE, MORGAN, or JOHNSON COUNTY. (the primary location for this individual will be dependent upon the candidate selected) Knowledge Services has an opportunity with the FSSA/Division of Family Resources as an Eligibility Specialist Working Lead. This position is responsible for mentoring the Eligibility Specialists that are assisting Indiana residents who are applying and/or receiving public assistance. The Eligibility Specialist Working Lead will act as a liaison between Knowledge Services, DFR Management, and the Eligibility Specialist. The ideal candidate will be highly organized and have the ability to work collaboratively with current Eligibility Specialists. A current understanding of Eligibility Specialist job duties and expectations is essential. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing, and more. As such, Knowledge Services is committed to providing growth opportunities - in our company, in each team member, and in our relationships. We believe titles do not define a person but provide a framework for each person's endless potential. Our focus on improving our team, product, and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Mentor Eligibility Specialists staff Travel to DFR offices within the Region as scheduled/needed (daily/weekly travel) Support and coach ALL Eligibility Specialist staff Ensure policies and procedures are followed as instructed by DFR Local Office Management Instruct and implement procedural changes from management Submit daily and weekly reporting of activities conducted while assisting Eligibility Specialist staff Provides further direction and ongoing training to Eligibility Specialist staff Provide training support for case reviews for Eligibility Specialist staff Provide coaching for QA scorecards Production support provided as needed Qualifications Eligibility Specialist experience is required Highly organized and analytical Able to provide clear and concise direction Leadership skills Patience in working with others Strong written and verbal skills Solid computer skills, including Word, Excel, and Outlook Independent worker who is a self-starter Strong customer service background Prefer a Bachelor or Associate degrees in Counseling or Social Services, but High School Diploma or GED required 2 years' experience is desired This position is one where you can make an immediate impact on your community and those that work as an Eligibility Specialist. You will be provided ongoing training to give you the skills to be successful in this role. If you are looking for a position that could be the next step in your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Location: The primary location for this individual will be dependent upon candidate selection, but the Working Lead will make office visits as assigned. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. #INDDFR

Knowledge Services is hiring a Software Engineer I to write clean code and contribute to the development of high-quality solutions using modern DevOps and Agile processes and tools. This role will collaborate closely with other developers, so we're looking for someone who works well with others and can help push the team to greatness. This is a full-stack development role that will help Knowledge Services modernize and transform the technical landscape. Knowledge Services, a leading multidisciplinary organization in the software, professional services, and cybersecurity industries, is seeking to establish a new Scrum team to support the rapid growth of our cybersecurity initiatives. This role represents a unique opportunity to become a key member of an exciting and growing organization driven by a commitment to excellence, innovation, and a passion for “Serving Those Who Serve Others.” Responsibilities Design, develop, and unit test web applications and APIs Perform unit testing and debugging with some oversight Write clean, self-documenting code with guidance Participate in peer reviews and address comments Continuously learn and improve technical skills on the job Communicate and collaborate with peers, partners, and leaders Generate innovative ideas and provide process improvement suggestions Be a team player, laugh and have fun, and always strive to get better Qualifications A strong desire to learn and improve your skills as a developer Basic coding skills in one or more object-oriented programming languages such as Angular, C#, C++, or Java Ability to follow guidance and instructions given by other engineers Understanding of basic data structures and databases Basic understanding of code versioning tools such as Git Bonus Skills Experience in cloud platforms (Azure, AWS, etc.) - Azure preferred Experience with SPA frameworks (Angular, Vue, React, etc.) - Angular preferred Experience with agile methodologies and associated tools (Jira, Azure DevOps, etc.) - Azure DevOps preferred Experience developing websites accessible to people with disabilities Knowledge Services strives to offer a modern, professional environment that provides Team Members an inviting, comfortable, and collaborative place to work to maximize success. At Knowledge Services, we prioritize creating an environment that supports our Team Members' success and personal well-being with a robust benefits package, some of which include: Medical coverage, including employer match program for Health Savings Accounts (HSAs) Generous 401k retirement plan with employer match Dependent Care Flexible Spending Account (DCFSA) Employee Assistance Program (EAP) with unlimited usage and visits and wellness program Dental and Vision insurance Company-sponsored life insurance, with options for additional coverage Short- and Long-Term Disability (STD and LTD) benefits Pet insurance Maternity, Paternity, and Military benefits Baby on Board program Paid Time Off package Company Anniversary Bonus program Professional Development opportunities, including Young Professional Series, Manager Focus series, Cyber Security panels and briefs, and more A+ rated HQ office full of amenities including fitness center, rec room, coffee bars, bike room, café, auditorium, private Mother's room, and more Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO of Guidesoft, Inc., dba Knowledge Services is an industry leader in Managed Service Programs (MSP), Vendor Management System (VMS), Employer of Record / Payroll Services, Workforce Management, Survey Management, and MSP for Vocational Rehabilitation Services. We provide outstanding services to major organizations in various industries, including IT, Healthcare, Federal, State, and local Governments, Public Utilities, Telecom, and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each Team Member and in our relationships. We believe titles do not define a person but provide a framework to each person's endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Veterans, military families, and people with disabilities are encouraged to apply. Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. Please contact the Human Resources Team at ************************ or ************.INDCORPISDKO

IS LOCATED IN BLOOMINGTON, INDIANA Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Welcome all on-site visitors and determine nature of business Review client information for accuracy Assist with computer applications Schedule client appointments Scan documents into client case file Maintain fax machines and copier functions Answer and direct incoming calls Maintain daily activity reports Deliver outstanding customer service to all clients Qualifications Desire to help others Strong customer service background Ability to maintain confidentiality Handle conflict in a calm manner Reliable and dependable in the work place Ability to multi task Proven job stability High School diploma or equivalent Clean criminal background Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. #INDDFR

IS LOCATED IN GREENSBURG, IN. Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. Responsibilities Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients Verify all information is gathered accurately and meets state policies Obtain release forms and medical records as needed Verify income, assets, and other financial / legal documents Review regulations and program requirements with clients Utilize automated program to determine eligibility of state assistance programs Data entry into state database Respond to all inquiries in a timely manner via phone or email Qualifications Highly organized and analytical team player Previous Case Manager experience is a plus Strong written and verbal skills Solid computer skills, Microsoft Office proficiency Strong oral and written communication skills Basic math skills Case management skills Independent worker who is a self-starter that is reliable and dependable Strong customer service background with a professional demeanor Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required 2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $16.50/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

IS LOCATED IN SPENCER, IN Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Welcome all on-site visitors and determine nature of business Review client information for accuracy Assist with computer applications Schedule client appointments Scan documents into client case file Maintain fax machines and copier functions Answer and direct incoming calls Maintain daily activity reports Deliver outstanding customer service to all clients Qualifications Desire to help others Strong customer service background Ability to maintain confidentiality Handle conflict in a calm manner Reliable and dependable in the work place Ability to multi task Proven job stability High School diploma or equivalent Clean criminal background Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

IS LOCATED IN MUNCIE, IN Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. Responsibilities Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients Verify all information is gathered accurately and meets state policies Obtain release forms and medical records as needed Verify income, assets, and other financial / legal documents Review regulations and program requirements with clients Utilize automated program to determine eligibility of state assistance programs Data entry into state database Respond to all inquiries in a timely manner via phone or email Qualifications Highly organized and analytical team player Previous Case Manager experience is a plus Strong written and verbal skills Solid computer skills, Microsoft Office proficiency Strong oral and written communication skills Basic math skills Case management skills Independent worker who is a self-starter that is reliable and dependable Strong customer service background with a professional demeanor Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required 2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $16.50/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

IS LOCATED IN MUNCIE, IN Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth - in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities Welcome all on-site visitors and determine nature of business Review client information for accuracy Assist with computer applications Schedule client appointments Scan documents into client case file Maintain fax machines and copier functions Answer and direct incoming calls Maintain daily activity reports Deliver outstanding customer service to all clients Qualifications Desire to help others Strong customer service background Ability to maintain confidentiality Handle conflict in a calm manner Reliable and dependable in the work place Ability to multi task Proven job stability High School diploma or equivalent Clean criminal background Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $14.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

IS LOCATED IN MARTINSVILLE, IN. Knowledge Services has an opportunity for individuals drawn to the social service industry with the FSSA/Division of Family Resources (DFR) as an Eligibility Specialist. This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in the processing of new applications and documents for ongoing public assistance. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. Responsibilities Eligibility Specialists gather data for all relevant assistance programs either face-to-face or via phone with clients Verify all information is gathered accurately and meets state policies Obtain release forms and medical records as needed Verify income, assets, and other financial / legal documents Review regulations and program requirements with clients Utilize automated program to determine eligibility of state assistance programs Data entry into state database Respond to all inquiries in a timely manner via phone or email Qualifications Highly organized and analytical team player Previous Case Manager experience is a plus Strong written and verbal skills Solid computer skills, Microsoft Office proficiency Strong oral and written communication skills Basic math skills Case management skills Independent worker who is a self-starter that is reliable and dependable Strong customer service background with a professional demeanor Prefer a Bachelor or Associate degree in Counseling or Social Services, but High School Diploma or GED required 2 years' experience in a social service environment, state or local government is desired pertaining to employment / training programs Previous experience as a Case Manager, Eligibility Specialist, Eligibility Associate, Office Manager, Call Center Customer Service Specialist, or Client Specialist encouraged to apply The Eligibility Specialist position is an opportunity where you can make an immediate impact on your community, plus the potential for promotion. You will be provided an extensive training program to give you the skills to be successful in this role. The wage is $16.50/hr. This role offers paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM. If you are looking for a position that could be the start of your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact ******************************. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR