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User Experience Manager jobs at Koch Industries - 1364 jobs

  • Capital Markets Transactions Manager

    Social Finance, Inc. (SoFi 4.5company rating

    San Francisco, CA jobs

    Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking a Manager to join our Capital Markets team. In this role, you will be the point person working with a cross‑functional internal team of capital markets, treasury, investor relations, legal and IT team members together with external constituencies including broker‑dealers, investors and rating agencies to execute Capital Markets' transactions. What you'll do: Manage the asset‑backed securitization and whole loan sale process across SoFi Products, including (but not limited to) selecting and optimizing loan pools, preparing and reviewing marketing materials, managing internal reporting needs, and additional quantitative and qualitative analyses and content delivery for a variety of audiences. In partnership with internal and external counsel, review and negotiate transactional terms through to execution. Collaborate and provide strategic support to internal stakeholders such as credit, legal, engineering, product, treasury, accounting, servicing and finance. Assist with the content preparation, communication, correspondence, and due diligence processes for external stakeholders including investors, lenders, rating agencies, data systems providers, law firms, trustees, custodians, and accounting firms. Other ad hoc support as needed requested relating to whole loan sales, asset backed securitizations, new products, securities financing, unsecured lines of credit, and any other future financing initiatives of the company. What you'll need: 8+ years of relevant experience desired, primarily in capital markets and ABS execution Experience with retail tokenization, a plus BS/BA in business, finance, accounting, economics or similar technical field Excellent work ethic and willingness to contribute broadly to achieve team and company objectives Strong verbal and written communication as well as technical and organizational skills Strong analytical skills with attention to detail Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms High level of proficiency with Microsoft Office suite (particularly in Excel, PowerPoint) Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc. Previous experience with asset‑backed securitization data sets a plus: Bloomberg, Intex, DV01, etc. Compensation and Benefits Pay range: $115,200.00 - $216,000.00 Payment frequency: Annual This role is also eligible for a bonus, long‑term incentives and competitive benefits. For more benefits information, visit Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles. #J-18808-Ljbffr
    $115.2k-216k yearly 1d ago
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  • Director, Knowledge and Learning Experiences

    Kentucky Society of Association Executives Inc. 3.5company rating

    Chicago, IL jobs

    Summary/Objective The Director of Knowledge and Learning Experiences (KLE) provides visionary leadership for IFT's educational and professional development initiatives. This role is responsible for the design, development and execution of all knowledge and learning programs and IFT's content and community strategies. The Director, KLE, works closely with volunteer content experts and staff to ensure IFT's learning initiatives address the continuum of needs expressed by members throughout their professional careers. Essential Responsibilities Designs, develops and implements IFT's scientific educational content and community strategies including identifying and pursuing opportunities to grow revenue for IFT Creates knowledge and learning programs that enrich IFT's role in science leadership and provides a continuum of education for the members throughout their careers Creates, manages and monitors budget for all KLE programs, products and services Oversees departmental budgets, ensuring financial targets are met Reviews and analyzes monthly financial reports for all managed programs, identifies variances, and implements corrective actions as needed. Provides operational oversight of KLE to ensure the department is being run in accordance with best practices, process optimization and performance tracking Provides direction and management support of IFT's scientific content strategy and Learning Management System Along with colleagues in the Science & Policy Initiatives (SPI) department, collaborates on the strategic development and execution of the content layout of IFT FIRST: Annual Event & Expo, the organization's premier and most visible event annually Explores and implements scientific educational collaborations with related and allied organizations worldwide. Supports and monitors education-related sponsorships to ensure timely execution of content deliverables and adherence to agreement terms Identifies and develops key focus areas for IFT in the food sciences by studying emerging science, consumer and market trends (including public health national and globally) and trends in professional societies Identifies and pursues new potential revenue streams including new product development, corporate licensing agreements, sponsorships, grants, partnerships or reseller opportunities to grow revenue Develops close collaborative relationships with the marketing and sales business units, to assure the best support and awareness of KLE programs and initiatives Pairs entrepreneurial and creative strengths with proven executive skills to drive initiatives from start to completion while working closely and collaboratively with all IFT departments Partners with cross-functional staff teams to integrate educational offerings with other IFT offerings and resources Effectively manages volunteer Subject Matter Experts (SME) and other volunteers as needed. Identifies and pursues opportunities for revenue growth Directs strategic planning processes and programs for IFT Divisions (special interest groups) to ensure alignment with organizational priorities Leads the development and execution of high-level content strategies for Divisions Ensures compliance with industry and legal regulations and best practices, and adherence to IFT's processes and procedures Responsible for overseeing the hiring, training, onboarding, and performance management of the KLE team Through effective management, cultivates an environment that allows for a strong and productive employee experience Management Responsibilities Manages a team of 3 Other Duties This position, and all others at IFT, may be modified at any time. To ensure operational efficiency, and meet the changing needs of our customers and business, other duties may be assigned as needed. Compensation & Benefits Salary Range: $120,000 to 130,000 Per Year (commensurate with experience and qualifications) Benefits: IFT offers a comprehensive benefits package designed to reward and energize our employees, so they can live a balanced life and maintain their well-being. We offer medical, dental, and vision plans at affordable rates. Life and Long Term Disability insurance is completely free to all employees. Most benefits begin the first of the month following employee's start date. To learn more about IFT and our excellent benefits, please visit our careers page here: ***************************************** Travel Required Occasional domestic travel is expected including the ability to attend occasional evening, weekend and overnight meetings. Required Education and Experience Master's degree in education, communications, nonprofit management, food science or related 7+ years of progressive experience developing, managing and growing association educational portfolios 7+ years of experience launching new, mission critical programs based on member needs Experience establishing effective relationships with volunteer leaders Experience leveraging principles of adult education Strong project management skills, with the ability to oversee multiple projects and deadlines Preferred Experience Leadership role in association education Experience with a healthcare or scientific association Active participation in community building, component relations and digital learning environments #J-18808-Ljbffr
    $120k-130k yearly 3d ago
  • Strategic Director of Learning Experience & Knowledge

    Kentucky Society of Association Executives Inc. 3.5company rating

    Chicago, IL jobs

    An educational association in Chicago is searching for a Director of Knowledge and Learning Experiences to lead and develop educational programs. The successful candidate will have a master's degree and 7+ years in association education. Responsibilities include managing budgets, overseeing programs, and collaborating with volunteers. A comprehensive benefits package is offered, along with a salary range of $120,000 to $130,000. #J-18808-Ljbffr
    $120k-130k yearly 3d ago
  • Director, Product Manager, Aladdin

    Blackrock 4.4company rating

    New York, NY jobs

    **About this role** From its inception, BlackRock has been driven by a clear and purposeful mission. Over time, we refined our expression of that mission to what it is today: helping more people achieve financial well-being. This mission underscores our firm belief in BlackRock's vital role in enhancing the quality of life for individuals. Aladdin was created early in the firm's history to ensure that the investment professionals at BlackRock have the best-in-class data, analytics, and tools to manage client assets. Twenty years ago, BlackRock made Aladdin available to other asset managers and asset owners. Today, Aladdin is relied on by approximately 55,000 investment professionals around the world. We are seeking a strategic and execution-focused leader for our Aladdin Product Management Private Credit team. This leader will drive the vision, roadmap, and delivery of innovative solutions that power the next generation of private credit investing across Aladdin's Whole Portfolio technology product platform. The ideal candidate will bring deep private credit technology product experience and will successfully lead and empower colleagues across a wide range of business functions to deliver results for Aladdin clients and BlackRock. We are seeking a senior professional with a consistent track record identifying technology product opportunities, leading teams that build new products/businesses, and delivering commercial results! **Key Responsibilities** **Product Strategy & Vision** + Define and evolve the long-term product strategy for private credit technology, aligned with firmwide objectives to scale BlackRock's private credit business and deliver against Aladdin's private markets commercial targets. + Translate market trends, client needs, and internal partner feedback into a technology product roadmap that spans deal lifecycle management, end to end investment book of record, and market leading analytics. **Execution & Delivery** + Lead cross-functional squads to deliver on roadmap priorities, including automation of lifecycle workflows, support for new private credit asset types, and augmented analytics capabilities. + Partner with engineering, design, and data science teams to ensure timely and high-quality delivery of features across Aladdin and eFront platforms. + Lead a cross functional Aladdin team to drive forward product builds across Aladdin Data, Trading, Portfolio Management tools, Compliance, Post Trade, and Risk and Analytics. + Engage with internal BlackRock investment and operations teams, external asset managers, and data partners to validate product direction and gather feedback. **Client & Partner Engagement** + Partner closely with Aladdin business development, client transformations/implementations, and relationship management teams to drive client engagement and deliver commercial targets for Aladdin's private credit technology product offering. + Collaborate with go-to-market, marketing, and enablement teams to support product launches, client onboarding, and internal education. **Team Leadership** + Build and mentor a high-performing team of product managers, encouraging a culture of ownership, innovation, and continuous improvement. + Cultivate relationships with BlackRock users as part of our Aladdin "user-provider" model, and marshal and lead colleagues across the firm to deliver technology solutions and operating model enhancements that deliver priority business outcomes. **Qualifications** + 15+ years of private credit and or technology product management experience, with at least 5 years in a leadership role. + Deep understanding of private credit markets, including deal structures, risk analytics, and operational workflows. + Proven ability to lead complex, cross-functional initiatives from concept to launch. + Strong communication and leadership skills, with experience engaging senior executives and clients. + Familiarity with platforms like Aladdin, eFront, or similar investment management systems is a plus. For New York, NY Only the salary range for this position is USD$215,000.00 - USD$275,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. **Our benefits** To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. **Our hybrid work model** BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. **About BlackRock** At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock (****************************** | Twitter: @blackrock (****************************** | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. **View the** **EEOC's Know Your Rights poster and its supplement (************************************************************************************************************ **and the** **pay transparency statement (************************************************************************************************* **.** BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com . All requests are treated in line with our privacy policy (**************************************************************************************** . BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
    $84k-122k yearly est. 7d ago
  • Senior CMAAS Manager: Capital Markets & Deals Strategy

    Price Waterhouse Coopers 4.5company rating

    San Francisco, CA jobs

    A leading global professional services firm seeks a Senior Manager for the Capital Markets Accounting Advisory Services team. This role involves leading teams on complex accounting matters, advising multi-national companies, and driving project success. Candidates should have a Bachelor's in Accounting, 7 years of experience, and a CPA license. The position offers a competitive salary range and a range of benefits including medical and 401k plans. #J-18808-Ljbffr
    $114k-149k yearly est. 3d ago
  • Senior Manager - Amex Ads Product

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term. How will you make an impact in this role? The Senior Manager, Amex Ads Product role sits within the Digital Advertising team and reports to the Director, Amex Ads Product. This individual will support the growth of Amex's digital advertising network, which is focused on introducing new channels for advertisers to engage Amex's customers across our digital platforms (e.g., Amex Travel, Resy, Amex App). This individual will own the product roadmap of several digital capabilities and offerings (e.g., ad serving, order management, ad placements/formats) that will power Amex's new suite of advertising products. This individual will be responsible for the design, development, and deployment of these new capabilities, in partnership with a team of engineering resources. As necessary, this individual will lead assessments of external tech solutions to fill internal capability gaps. Finally, this individual will be responsible for establishing robust compliance / risk guardrails. Key Responsibilities Own the product roadmap for Amex's new advertising systems (e.g., ad serving, order management, self-service), to support rapid growth for the business, ensuring alignment with strategic priorities of the Digital Advertising team. Identify, design, and launch new advertising placements and formats, including display, native, sponsored search, and email. Lead the development and deployment of these new ad capabilities, collaborating across numerous platforms (e.g., Amex Travel, Resy, Amex App) and functional teams (e.g., product, technology, marketing, control management, legal). Translate business requirements into actionable tech specifications (e.g., features, user stories) for engineering teams. Closely track delivery of each capability, prioritize engineering effort (when necessary), and manage an active backlog. Lead regular standups with tech owners to ensure timely delivery of capabilities as well as tech leadership updates to highlight progress and potential blockers. Help resolve tech issues that arise and proactively identify opportunities to automate processes. Spearhead assessments of external tech solutions to fill internal capability gaps and own the end-to-end third-party lifecycle management (TLM) associated with these new vendors. Enact comprehensive compliance / risk processes & controls and lead the New Product Approval (NPA) process when launching new capabilities. Minimum Qualifications Bachelor's Degree 4+ years of product development, product management, and/or strategy experience Exceptional problem-solving skills with an ability to understand complex technical systems, identify issues, and develop effective solutions. Strategic mindset with a proven ability to work in white space and ambiguity, identifying new growth opportunities and defining a clear execution plan. Self-starter with experience leading complex projects end-to-end. Strong detail orientation and highly organized. Excellent communication and presentation skills with proficiency in Microsoft Powerpoint. Strong collaboration and relationship management skills with ability to engage, align, and inspire internal and external partners. Customer-centric mindset with strong business acumen, ensuring scalable monetization and performant advertising, while upholding a superior customer experience. Strong analytical skills and comfort with ads experimentation with proficiency in Microsoft Excel. Preferred Qualifications Expertise in the advertising industry and/or Commerce Media Networks, with hands-on experience owning and delivering product strategy for ads, marketplaces, and/or multi-sided platforms. Proven ability to develop and execute against a product vision, strategy, and prioritized backlog. Technical understanding of the product development process. Experience managing digital ad products, leading technology scrum teams (in an agile environment), including software developers, engineers, and architects. Experience translating business requirements into actionable tech specifications (e.g., features, user stories) and ensuring technology deliverables are built with high quality. Experience interfacing with product owners and technology teams at American Express, with an ability to influence without authority to achieve business goals. Experience with backlog management software (Rally/JIRA). Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
    $123k-215.3k yearly 2d ago
  • Senior Manager - Amex Ads Product

    American Express 4.8company rating

    New York, NY jobs

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term. **How will you make an impact in this role?** The Senior Manager, Amex Ads Product role sits within the Digital Advertising team and reports to the Director, Amex Ads Product. This individual will support the growth of Amex's digital advertising network, which is focused on introducing new channels for advertisers to engage Amex's customers across our digital platforms (e.g., Amex Travel, Resy, Amex App). This individual will own the product roadmap of several digital capabilities and offerings (e.g., ad serving, order management, ad placements/formats) that will power Amex's new suite of advertising products. This individual will be responsible for the design, development, and deployment of these new capabilities, in partnership with a team of engineering resources. As necessary, this individual will lead assessments of external tech solutions to fill internal capability gaps. Finally, this individual will be responsible for establishing robust compliance / risk guardrails. **Key Responsibilities** + Own the product roadmap for Amex's new advertising systems (e.g., ad serving, order management, self-service), to support rapid growth for the business, ensuring alignment with strategic priorities of the Digital Advertising team. + Identify, design, and launch new advertising placements and formats, including display, native, sponsored search, and email. + Lead the development and deployment of these new ad capabilities, collaborating across numerous platforms (e.g., Amex Travel, Resy, Amex App) and functional teams (e.g., product, technology, marketing, control management, legal). + Translate business requirements into actionable tech specifications (e.g., features, user stories) for engineering teams. + Closely track delivery of each capability, prioritize engineering effort (when necessary), and manage an active backlog. + Lead regular standups with tech owners to ensure timely delivery of capabilities as well as tech leadership updates to highlight progress and potential blockers. + Help resolve tech issues that arise and proactively identify opportunities to automate processes. + Spearhead assessments of external tech solutions to fill internal capability gaps and own the end-to-end third-party lifecycle management (TLM) associated with these new vendors. + Enact comprehensive compliance / risk processes & controls and lead the New Product Approval (NPA) process when launching new capabilities. **Minimum Qualifications** + Bachelor's Degree + 4 years of product development, product management, and/or strategy experience + Exceptional problem-solving skills with an ability to understand complex technical systems, identify issues, and develop effective solutions. + Strategic mindset with a proven ability to work in white space and ambiguity, identifying new growth opportunities and defining a clear execution plan. + Self-starter with experience leading complex projects end-to-end. + Strong detail orientation and highly organized. + Excellent communication and presentation skills with proficiency in Microsoft Powerpoint. + Strong collaboration and relationship management skills with ability to engage, align, and inspire internal and external partners. + Customer-centric mindset with strong business acumen, ensuring scalable monetization and performant advertising, while upholding a superior customer experience. + Strong analytical skills and comfort with ads experimentation with proficiency in Microsoft Excel. **Preferred Qualifications** + Expertise in the advertising industry and/or Commerce Media Networks, with hands-on experience owning and delivering product strategy for ads, marketplaces, and/or multi-sided platforms. + Proven ability to develop and execute against a product vision, strategy, and prioritized backlog. + Technical understanding of the product development process. + Experience managing digital ad products, leading technology scrum teams (in an agile environment), including software developers, engineers, and architects. + Experience translating business requirements into actionable tech specifications (e.g., features, user stories) and ensuring technology deliverables are built with high quality. + Experience interfacing with product owners and technology teams at American Express, with an ability to influence without authority to achieve business goals. + Experience with backlog management software (Rally/JIRA). **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 26000634
    $123k-215.3k yearly 2d ago
  • Director, Product Manager, Aladdin

    Blackrock, Inc. 4.4company rating

    New York, NY jobs

    From its inception, BlackRock has been driven by a clear and purposeful mission. Over time, we refined our expression of that mission to what it is today: helping more people achieve financial well-being. This mission underscores our firm belief in B Product Manager, Director, Manager, Product Management, Leadership, Asset Manager
    $84k-122k yearly est. 7d ago
  • UX Content Manager

    Ameriprise Financial 4.5company rating

    Charlotte, NC jobs

    We are seeking an experienced UX Content Manager to play a critical role in elevating and enhancing the user experience across Ameriprise Financial's owned and operated channels. This individual will develop intuitive and streamlined user journeys that foster greater engagement and brand affinity while meeting key KPIs that drive our business forward. The UX Content Manager will be responsible for the following: Delivering exceptional UX content experiences: Work closely with Product Owners, Marketing Managers and others to articulate marketing objectives, determine relevant content, and coordinate resources to plan, write, edit, design, present, test and improve content. Robust collaboration with UX and Design teams: Provide content-led strategies and UX content to optimize user flows and enable best practices. Translating content strategy into content requirements: Determine UX content experience solutions that meet consumer expectations. Contributing to the development of a content strategy: Partnering across multiple platforms and channels to support the goals of the marketing department and the firm. Required Qualifications: * Minimum 5 years of professional experience in web development teams working in close collaboration with information architects, business analysts, user experience designers, developers, project managers and results analysts. * Proficient in UX copywriting with a strong user-focus. Ability to write and edit usable buttons, form names, headlines, summaries and other micro-messaging such as user tips, home page highlights and more. * Demonstrated understanding of impacts to content in an evolving digital environment. This includes basic technical knowledge of web publishing, responsive design, information architecture, interactive design principles, web usability, HTML, CSS, JavaScript, search, taxonomy, and metadata. * Experience in analyzing and applying information from multiple sources including consumer trends, competitive and market challenges, and user experience labs. * Familiarity with content management and project collaboration systems. * Superior communication skills, including delivering presentations to senior leaders and various sized groups. * Strong written communication skills. * Strong organizational skills and attention to detail; able to effectively manage multiple priorities concurrently and thrive in an ambiguous and rapidly changing environment. * Bachelor's degree or equivalent in Marketing, Journalism, or related field. Preferred Qualifications: * Experienced in content strategy, management, creation, writing, and editing. * Financial services or similarly regulated industry experience. * Familiarity with agile project management. * Experienced using Figma and creating mobile app content About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $93,400 - $128,400/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Marketing/Product Management Line of Business MARKT Marketing
    $93.4k-128.4k yearly Auto-Apply 15d ago
  • Manager Client Digital Experience

    Compeer Financial 4.1company rating

    Lakeville, MN jobs

    Job Description Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit ************************ Where you will work: This position offers a hybrid work option up to 50% remote and is open to any Compeer office location in Illinois, Minnesota and Wisconsin. The contributions you will make: This position is responsible for executing client experience strategies that drive engagement and satisfaction across the organization's client digital platforms. The incumbent plays a key role in aligning client experience activities with business objectives through team management and client analysis. Fosters a culture of collaboration and continuous improvement, guiding their team to achieve operational goals and enhance the client's journey through the organization's digital offerings. A typical day: Supports the brand; aligns with the vision, mission, and values of the organization. Hires, develops, motivates, coaches, evaluates, trains, and rewards team members. Provides clear and timely communication and feedback on expectations and goals. Promotes a positive work environment that leverages the talents and abilities of team members in achieving organizational and team goals. Assists in defining team's goals and monitors progress toward objectives. Builds and develops a team, fostering a culture of learning and improvement. Provides coaching and mentorship to team members, supporting career development paths and growth opportunities. Implements client experience strategies aligned with business goals and technological vision, ensuring seamless interactions across digital platforms. Supports the team committed to transforming the client engagement model, fostering innovation and improvement. Communicates the client experience strategy for digital touchpoints, ensuring consistency and service excellence. Maintains experience roadmaps to capitalize on opportunities and trends, enhancing client satisfaction. Tracks product Objectives and Key Results (OKRs) to measure success and drive improvements in client interactions. Collaborates with leadership to ensure alignment between digital product strategy and business strategy. Partners with Engineering, Operations, and Marketing to ensure smooth product execution. Facilitates cross-functional collaboration to align product teams with business stakeholders. Advocates for a client-centric approach within the organization. Guides business technology and business teams on product adoption and optimization strategies. Communicates program status, risks, and outcomes to stakeholders. Facilitates cross-functional collaboration and decision-making processes. Manages expectations and negotiates priorities amid competing demands, building strong relationships with teams. The skills and experience we prefer you have: Bachelor's degree in business administration, marketing, computer science, engineering or related field or equivalent combination of education and experience. Minimum of 7 years of experience in product management, product strategy, software or delivery development with a focus on digital products. Minimum of 3 years of leadership and management experience, preferred. Experience in regulated industries (banking, finance, etc.), preferred. Experience in leading agile transformations. Solid experience in technical and business domains. Solid experience with agile planning and tracking tools (e.g., Azure DevOps). Knowledge of lean portfolio management practices. Ability to build effective partnerships with technology, business units, and external vendors. Strong communication and leadership skills, with the ability to influence stakeholders and foster collaboration. Understanding of DevOps practices and software architecture. Experience with client satisfaction and engagement metric improvements. Leadership skills to select, evaluate, engage, motivate, mentor, train, delegate, reward and lead remote team members. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. Strong problem solving, decision making and organizational skills. Strong computer skills, including MS Office applications, customer relationship management (CRM) programs and client databases. Attention to detail and accuracy. Valid driver's license. #IND100 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$115,600-$156,400 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.
    $115.6k-156.4k yearly 15d ago
  • UX Content Manager

    Ameriprise 4.5company rating

    Minneapolis, MN jobs

    We are seeking an experienced UX Content Manager to play a critical role in elevating and enhancing the user experience across Ameriprise Financial's owned and operated channels. This individual will develop intuitive and streamlined user journeys that foster greater engagement and brand affinity while meeting key KPIs that drive our business forward. The UX Content Manager will be responsible for the following: Delivering exceptional UX content experiences: Work closely with Product Owners, Marketing Managers and others to articulate marketing objectives, determine relevant content, and coordinate resources to plan, write, edit, design, present, test and improve content. Robust collaboration with UX and Design teams: Provide content-led strategies and UX content to optimize user flows and enable best practices. Translating content strategy into content requirements: Determine UX content experience solutions that meet consumer expectations. Contributing to the development of a content strategy: Partnering across multiple platforms and channels to support the goals of the marketing department and the firm. Required Qualifications: Minimum 5 years of professional experience in web development teams working in close collaboration with information architects, business analysts, user experience designers, developers, project managers and results analysts. Proficient in UX copywriting with a strong user-focus. Ability to write and edit usable buttons, form names, headlines, summaries and other micro-messaging such as user tips, home page highlights and more. Demonstrated understanding of impacts to content in an evolving digital environment. This includes basic technical knowledge of web publishing, responsive design, information architecture, interactive design principles, web usability, HTML, CSS, JavaScript, search, taxonomy, and metadata. Experience in analyzing and applying information from multiple sources including consumer trends, competitive and market challenges, and user experience labs. Familiarity with content management and project collaboration systems. Superior communication skills, including delivering presentations to senior leaders and various sized groups. Strong written communication skills. Strong organizational skills and attention to detail; able to effectively manage multiple priorities concurrently and thrive in an ambiguous and rapidly changing environment. Bachelor's degree or equivalent in Marketing, Journalism, or related field. Preferred Qualifications: Experienced in content strategy, management, creation, writing, and editing. Financial services or similarly regulated industry experience. Familiarity with agile project management. Experienced using Figma and creating mobile app content About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $93,400 - $128,400/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Marketing/Product Management Line of Business MARKT Marketing
    $93.4k-128.4k yearly Auto-Apply 16d ago
  • Adobe Experience Manager (AEM)

    Tata Consulting Services 4.3company rating

    Edison, NJ jobs

    Must Have Technical/Functional Skills * Experience of AEM applications (3-7 Years) using AEM Components and Templates, Workflows, Metadata Management, Replication Strategies, Content Authoring, Versioning, and Publishing Pages, Tagging, JCR/CRX Repository Concepts Nodes, Properties, etc. * Experience in AEM Sites, AEM Assets, AEM Form, Brand Portal Setup, and Dynamic Media * Experience of AEM Cloud services & Edge delivery services (3-7 Years) using AEM Components and Templates, Workflows, Metadata Management, Replication Strategies, Content Authoring, Versioning, and Publishing Pages, Tagging, JCR/CRX Repository Concepts Nodes, Properties, etc. * Experience in AEM Sites, AEM Assets, AEM Form, Brand Portal Setup, and Dynamic Media * Well-versed with Maven/Gradle, Custom Tags, Open Services Gateway Initiative (OSGi) Services/Components, Apache Sling, Adobe Cloud Services, Workflows, Search (JCR, Query Builder). * Setup and configuration of AEM Cloud manager development environments, AEM author and publish instances, dispatcher or proxy. * Strong experience of back-end technologies like Java Enterprise Edition, Spring, web services, and Hibernate and integration with React JS components * Strong experience in HTML/DHTML, XML, and JavaScript. * Familiarity with the Java Content Repository API * Familiarity with building tools, including Maven and version control tools, especially Git * Hands-on development experience including Apache Sling and Apache Felix for content-centric application development. * Work with front-end technologies and frameworks (e.g. Bootstrap, jQuery, Angular). * Knowledge on the Adobe Experience Manager administration activities such as User permissions/creations with LDAP synchronization, sling setting status, creation of audit reports, dispatcher setup, code and configuration management and others. * Setup and maintain administration activities such as workflows, publishing permissions, roles, templates and components. Salary Range: $100,000-$160,000 a year #LI-DM1
    $100k-160k yearly 21d ago
  • Manager Client Digital Experience

    Compeer Financial 4.1company rating

    Bloomington, MN jobs

    Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit ************************ Where you will work: This position offers a hybrid work option up to 50% remote and is open to any Compeer office location in Illinois, Minnesota and Wisconsin. The contributions you will make: This position is responsible for executing client experience strategies that drive engagement and satisfaction across the organization's client digital platforms. The incumbent plays a key role in aligning client experience activities with business objectives through team management and client analysis. Fosters a culture of collaboration and continuous improvement, guiding their team to achieve operational goals and enhance the client's journey through the organization's digital offerings. A typical day: Supports the brand; aligns with the vision, mission, and values of the organization. Hires, develops, motivates, coaches, evaluates, trains, and rewards team members. Provides clear and timely communication and feedback on expectations and goals. Promotes a positive work environment that leverages the talents and abilities of team members in achieving organizational and team goals. Assists in defining team's goals and monitors progress toward objectives. Builds and develops a team, fostering a culture of learning and improvement. Provides coaching and mentorship to team members, supporting career development paths and growth opportunities. Implements client experience strategies aligned with business goals and technological vision, ensuring seamless interactions across digital platforms. Supports the team committed to transforming the client engagement model, fostering innovation and improvement. Communicates the client experience strategy for digital touchpoints, ensuring consistency and service excellence. Maintains experience roadmaps to capitalize on opportunities and trends, enhancing client satisfaction. Tracks product Objectives and Key Results (OKRs) to measure success and drive improvements in client interactions. Collaborates with leadership to ensure alignment between digital product strategy and business strategy. Partners with Engineering, Operations, and Marketing to ensure smooth product execution. Facilitates cross-functional collaboration to align product teams with business stakeholders. Advocates for a client-centric approach within the organization. Guides business technology and business teams on product adoption and optimization strategies. Communicates program status, risks, and outcomes to stakeholders. Facilitates cross-functional collaboration and decision-making processes. Manages expectations and negotiates priorities amid competing demands, building strong relationships with teams. The skills and experience we prefer you have: Bachelor's degree in business administration, marketing, computer science, engineering or related field or equivalent combination of education and experience. Minimum of 7 years of experience in product management, product strategy, software or delivery development with a focus on digital products. Minimum of 3 years of leadership and management experience, preferred. Experience in regulated industries (banking, finance, etc.), preferred. Experience in leading agile transformations. Solid experience in technical and business domains. Solid experience with agile planning and tracking tools (e.g., Azure DevOps). Knowledge of lean portfolio management practices. Ability to build effective partnerships with technology, business units, and external vendors. Strong communication and leadership skills, with the ability to influence stakeholders and foster collaboration. Understanding of DevOps practices and software architecture. Experience with client satisfaction and engagement metric improvements. Leadership skills to select, evaluate, engage, motivate, mentor, train, delegate, reward and lead remote team members. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. Strong problem solving, decision making and organizational skills. Strong computer skills, including MS Office applications, customer relationship management (CRM) programs and client databases. Attention to detail and accuracy. Valid driver's license. #IND100 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay $115,600 - $156,400 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.
    $115.6k-156.4k yearly Auto-Apply 60d+ ago
  • Manager Branch Experience (Upland, CA)

    Arrowhead Credit Union Careers 3.6company rating

    Upland, CA jobs

    The Manager, Branch Experience leads their team to deliver exceptional member service; ultimately driving member loyalty, engagement, and a favorable reputation within the community. This role is responsible for all aspects of the member experience; including accurate, efficient, consultative service from a highly-skilled, highly-engaged team. The Manager, Branch Experience expertly develops and implements plans to achieve the Credit Union's strategic goals, while effectively communicating with vision and passion that motivates and inspires their team to deliver superior results. This role builds and fosters a culture that promotes the one-team spirit, acting with integrity, taking action, courage, and having an open mind, all in the spirit of service and advocacy for the membership. Essential Functions and Responsibilities Personally, provides exceptional member service; uses Service Standards in every work-related interaction. Ensures that exceptional member service is being provided to members and team members, at all times. Serves as a strong example of leadership in work ethic, professionalism, and conduct. Actively participates in and provides leadership for the team in meeting the goals of the department and the Credit Union by promoting a harmonious work environment that motivates others towards team participation, goal setting/accomplishment, and personal development. Ensure staff commitment to member service standards. This includes leading by example with a positive and professional tone and demeanor when assisting members and team members. Using courage and integrity to take action and provide friendly service at all times. Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously, with the ability to give unexpected status in any of the areas of responsibility. Observes and assesses branch service effectiveness on an ongoing basis; develops and implements strategies for coaching, recognition, and talent management that result in exceptional member experience, member loyalty and engagement. Creates and implements a branch service plan that includes team development, efficiency, accuracy, and member experience; driving positive results in member experience and a favorable and trusted view within the community. Analyzes reports and information to identify branch strengths and opportunities; uses this information to create and augment branch plans. Continuously advocates for the membership; makes sound and swift decisions while balancing service and risk; provides solutions and makes recommendations to further improve member experiences. Plans and facilitates team meetings that drive branch efficiency, promote excellent internal and external service, and continuously develop the team skills and behaviors. Oversight of comprehensive branch operations in accordance with organizational policy and procedure, including; overall accuracy in service, internal audit process, security controls, risk management, and loss prevention. Ensures adherence to security controls to protect the branch against criminal/fraudulent operations and unnecessary risk/exposure. Collaborate with regional Membership Development team to build and nurture a positive reputation amongst key community relationships. Assists AVP and VP of Branches/Member Experience with organizational initiatives as needed. Performs supervisory duties: interviews applicants; plans, assigns, directs, and evaluates direct report's work, measures performance against goals; reviews efficiency and completeness of tasks; conducts performance reviews, recommends salary increases and develops higher levels of expertise in Team Members through training. Supports and assists at branches throughout the Arrowhead branch network. Regular and predictable attendance and punctuality. Maintains a working knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Identity Theft Red Flags and Office of Foreign Assets Control (OFAC) and complies with all federal and state laws/regulations as well as organizational policies, procedures, and processes applicable to area of responsibility. Other duties as necessary and assigned and deemed necessary by the Supervisor to achieve the goals of the Credit Union and department. Benefits Include: (not a complete list) Wellbeing Weekly pay 401K Retirement Savings Plan with company match Paid time off accrual begins upon hire, 15 paid vacation days, 11 paid holidays Paid sick leave Company-provided life insurance at twice your annual salary Financial Education Programs DoorDash DashPass Health Medical, Dental, and Vision Insurance for part-time and full-time employees Modern Health Care.com subscription Teladoc Career Development Career development opportunities Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program. To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation. The pay range for this position is listed below. Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands, and internal equity. Pay range: Minimum: $88,888.89 /annually| Midpoint: $111,111.11/annually | Maximum: $133,333.33/annually
    $88.9k-133.3k yearly 42d ago
  • Client Experience Consultant

    Royal Bank of Canada 4.3company rating

    Minneapolis, MN jobs

    What is the opportunity? The Client Experience Consultant is responsible for delivering comprehensive account servicing in a team-based model for RBC Advantage clients. This role will provide sales support, facilitate securities transactions, and deliver financial education, primarily in response to inbound calls. In addition, representatives will identify sales opportunities during conversations with clients and look to establish account review/needs based meetings with an RBC Advantage Financial Advisor. What will you do? Respond to incoming calls efficiently and effectively, providing a high level of service and timely follow-up, asking appropriate questions, disseminating investment information and education as appropriate Open new accounts for existing clients as warranted and facilitate securities transactions at client's request Research and resolve general inquiries within client accounts Compose effective client communications in accordance with established policies and procedures Pivot dialogue with the intent to establish an account review meeting with one of the RBC Advantage Financial Advisors Develop proficiency with available technology as it relates to client service and business enhancement (including but not limited to BetaLink, ClientSource, Tradeweb Direct, Infinity, Outlook, InfoNET, Sales Force) Achieve solid understanding of eligible product offering including mutual funds, RBC Strategic Mutual Fund Portfolios, RBC Dynamic Allocation Portfolios, and other investment products (equities, fixed income, etc.) Stay current with market and industry trends and developments Be knowledgeable of and comply with all rules and regulations of the firm and regulatory agencies Perform other duties as required that contribute to the overall effectiveness of the position as well as to the team as a whole What do you need to succeed? Must-have Bachelor's degree or equivalent work experience Two or more years of financial services industry experience with a focus on client service SIE, Series 7, Series 63 or ability to obtain within 120 days of hire Knowledge of investments, the markets, and regulatory policies and procedures Strong verbal and written communication skills Ability to work effectively in a fast-paced, time-sensitive environment, managing multiple demands and competing priorities What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Flexible work/life balance options Opportunities to take on progressively greater accountabilities Access to a variety of job opportunities across business The good-faith expected salary range for the above position is $50,000 - $85,000, depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: - Drives RBC's high performance culture - Enables collective achievement of our strategic goals - Generates sustainable shareholder returns and above market shareholder value Job Skills Client Service, Communication, Customer Accounts, Customer Communications, Customer Experience (CX), Customer Follow-Ups, Customer Interactions, Customer Service, Customer Service Administration, Customer Service Management, Facilitation, Financial Products, Financial Services Industry, Fixed Income Investments, Group Problem Solving, Interpersonal Relationships, Investment Products, Investments, Mutual Funds, New Accounts, Oral Communications, Problem Management, Product Services, Written Communication Additional Job Details Address: 250 NICOLLET MALL:MINNEAPOLIS City: Minneapolis Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-01-09 Application Deadline: Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
    $50k-85k yearly Auto-Apply 19d ago
  • UX Architect

    MMI 3.1company rating

    Charlotte, NC jobs

    Hi, I am recruiting on behalf of a top client in the Charlotte, NC Location. They are seeking for a UX Architect Contract Description: requires a senior-level usability specialist. -Candidates should possess a deep understanding of both qualitative and quantitative user experience research methods. -Experience in the design and usability of financial services web products is preferred. -As part of the Digital Design team, the successful candidate will lead usability studies, and provide usability consultation. Responsibilities: -Develop research plans, conduct usability tests and cognitive walkthroughs, and report outcomes. -Manage project with designers, UX Lead, IA, Content, and/or Prototyping directly, to improve the user experience. -Craft documentation to help communicate the experience to the project team, UX team, and prototyping team. -Core Competency Requirements -Solid skills understanding interface design and usability principles and best practices, and the ability to speak to the specifics and benefits of the user-centered design process. -Experience leading tests both in the lab and remotely -Experience creating online studies using tools such as Qualtrics, SurveyGizmo, and Optimal Workshop -Ability to influence business partners and colleagues through effective leadership and demonstrated expertise. -Experience in moderating qualitative usability sessions, designing quantitative research studies/methods, and conducting exploratory user research methods(ethnographic research, personas, design games, etc.) -Ability to evaluate technology alternatives and make strategic technical decisions. Qualifications Experience & Skills Requirements: -7+ years of experience in a senior usability engineer or analyst role. -Evaluate project requirements to generate research and user-testing plans and estimates. -Vast experience with usability improvements and design efforts. -Mastery-level user experience research and analysis skills with ability to quickly synthesize reports of findings. -Create and lead the passion for being the voice of the user and experience building user centric solutions. -Strong verbal and visual communication, written communication, interpersonal and presentation skills. -Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities -Experience leading usability improvements and design efforts. -Experience guiding and mentoring senior software engineers and test engineers. -Proven ability to document requirements, designs, and project status. -The following skills are helpful but not required: -Ensure our client's digital properties are in compliance with WCAG 2.0 and Section 508 web accessibility standards. -Through the project lifecycle, identify accessibility defects by testing with automated tools and assistive technology. -Build empathy and awareness within the organization by educating project teams about the challenges disabled individuals have with various user interfaces -Develop web accessibility training programs for user experience practitioners, developers and other pertinent roles within the organization. -Create documentation to help communicate web accessibility requirements and recommendations to project teams. Experience & Qualifications: -A Bachelor's Degree in HCI, Human Factors, Interaction Design, Cognitive/Experimental Psychology, Cognitive Science or related degree. Masters Degree or additional training a plus. -Demonstrated experience with project methods such as Waterfall SDLC and Agile. -Sample work that displays a firm understanding of user research methods and best practices, reporting, and recommendations. Additional Information All your information will be kept confidential according to EEO guidelines.
    $81k-115k yearly est. 60d+ ago
  • Experience Architect

    Pillar Technology 4.3company rating

    Detroit, MI jobs

    Pillar Technology is looking for an Experience Architect to add to our growing team. The Experience Architect will collaborate with software developers, experience designers, product managers as well as a variety of stakeholders, to research, design and develop compelling digital experiences for our clients. Pillar Technology prides itself on being the premier provider of Digital Experience consulting and development. Essential Duties & Responsibilities: Advocate on behalf of the end user throughout research, design and development, working alongside developers, product managers, delivery leaders, analysts and other stakeholders who, may or may not have experience with a user-centered product development approach. Plan, conduct and moderate user research for clients, both qualitative and quantitative, and utilize research data generated from both primary and secondary sources. Synthesize research results into actionable insights and drive concept development including such methods as contextual inquiry, ethnographic research, persona and scenario development, and structured ideation. Work alongside software developers to use research to define and prioritize product requirements. Develop mockups, wireframes, and clickable prototypes for rapid, iterative design, using iterative testing methods to enhance usability and customer value during both design and development. Work alongside Experience Designers and Delivery Leaders to give direction and lead the planning of the experience team. Provide high-level direction for the development of a world-class digital experience. Required Skills/Knowledge/Experience: Bachelor's in Interaction Design, Graphic Design, HCI, Psychology, Human-Computer Interaction, Interaction Design, Human Factors, or equivalent. 5+ years as a key member of a DX, UX or design team participating in the complete product development lifecycle of successfully launched digital products or applications. Knowledge and experience in ethnographic user research (contextual inquiry), usability, and UX design methods with a focus on human-computer interaction for digital products. Success in working with end-users, customers, product management, and developers. Ability to guide experience development with a multifunctional team and to adapt to changes in business, product, organization, or individual needs. Clear understanding of usability and web standards. Experience working with and conducting remote user testing, survey research, usability testing, task analysis, and heuristic reviews. Strong portfolio of work demonstrating experience planning for mobile apps, web applications or software, ability to turn data into knowledge, and communicating in multifunctional team projects Demonstrated experience with design thinking, white board facilitation, research planning, prototyping, and user research. Competency with UI design standards, heuristic analyses/expert review, prototyping, and wireframing. Experience planning and conducting user research, including usability testing. Experience working with Agile teams, and creating artifacts such as personas, story maps, user stories, etc. and working within an iterative, agile culture. Experience with tools like Axure, Sketch, InvisionApp and other research, prototyping and/or information architecture tools desired. Portfolio with examples of user experience artifacts, creative process, user research and examples of end products and experiences desired. Pillar Technology is an Equal Opportunity Employer (EOE). We strongly support diversity in the workplace. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $87k-126k yearly est. Auto-Apply 60d+ ago
  • RPA UI Path Architect

    Tata Consulting Services 4.3company rating

    Sunnyvale, CA jobs

    We're seeking a skilled and forward-thinking RPA Developer to join our automation team and help streamline enterprise operations through intelligent automation solutions. In this role, you'll design, build, and maintain RPA workflows, working closely with cross-functional teams to bring automation ideas to life. You will play a key role in supporting end-to-end automation lifecycle-from requirements gathering to deployment and support-in a fast-paced, enterprise-grade environment. Key Responsibilities * Collaborate with business and technical stakeholders to identify and assess automation opportunities. * Design and develop RPA solutions following best practices and standard frameworks. * Build unattended bots * Integrate bots with RESTful APIs and web services. * Leverage UiPath AI Center (formerly AI Fabric), Document Understanding, and OCR to enhance cognitive automation. * Implement automations using UiPath's REFramework and modern design for UI automation. * Apply version control and CI/CD practices using GitHub or similar tools. * Create and maintain reusable automation components to drive efficiency. * Assist with documentation, including technical design documents and user guides. * Monitor, troubleshoot, and support deployed automations in production. Key Qualifications * Proven hands-on experience in RPA development in enterprise environments. * Proficiency in UiPath Studio and orchestrator tools. * Strong understanding of Office365 integration in automation workflows. * Experience with API-based integration and web automation. * Familiarity with AI/ML components in UiPath (e.g., AI Center, OCR, Document Understanding). * Solid understanding of REFramework and modular design patterns. * Experience with source control systems (e.g., Git) and deployment automation. * Strong problem-solving and analytical skills. * Ability to work independently and manage multiple priorities in a dynamic setting. * Effective communicator with a collaborative mindset. Preferred Qualifications * UiPath Advanced RPA Developer Certification (UiARD). * Experience with other RPA platforms (e.g., Automation Anywhere.etc .. * Eagerness to learn and adapt to new technologies quickly. Salary Range: $80,000-$140,000 a year #LI-AS3
    $80k-140k yearly 8d ago
  • Senior User Experience Designer

    Northwestern Mutual 4.5company rating

    Milwaukee, WI jobs

    You and Northwestern Mutual. We believe relationships are built on trust. That our lives and our work matter. And we're much stronger together than we are apart. These beliefs launched our company nearly 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual. Our business is about helping people secure their financial futures, and that starts with putting people first - our clients, our employees and our field representatives. Northwestern Mutual is known for financial strength. We're strong, innovative and growing. Come grow with us. Job Description At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company nearly 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual. We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative and growing. We invest in our people. We provide opportunities for employees to grow themselves, their career and in turn, our business. We care. We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law. Senior User Experience Designer The Senior User Experience Designer is a user-centered designer who can think through complex features and flows, balance user needs and business needs, and make the complex feel simple. This designer will work under the guidance of a more senior UX designer, while still having ownership over his or her work. The Senior UX Designer will follow an an iterative design process to wireframe, prototype, and validate design ideas. This person understands established design patterns, and knows when to follow them and when to break them. This personal know how to leverage qualitative and quantititve research insights to inform design decisions, and how to design an MVP with a longer term vision in mind. The Senior UX Designer is responsible for establishing a systematic interaction design language across systems and platforms, and will help define and drive the future of Northwestern Mutual product experience. What we'd like to see A self-starter who is user-focused, detailed, and solutions-oriented. Basic knowledge of the fundamentals-user-centered design, visual design, brand development, and how products are put together. An extreme passion for understanding the user, and a strong communicator of the user's perspective throughout the design process. An understanding that UX is more than just UI, but includes all user-centered design activities from research, concepting, flows, sitemaps wireframes, prototypes, annotations, and more. Working knowledge of design and prototyping tools, such as Photoshop, Sketch, Illustrator, Invision and anything else needed to get the job done. A strong online portfolio available for viewing. About Northwestern Mutual Northwestern Mutual is an American financial services mutual organization based in Milwaukee. The financial security company provides consultation on wealth and asset income protection, education planning, retirement planning, investment advisory services, trust and private client services, estate planning and business planning. Its products include life insurance, disability income, and long-term care insurance; annuities; investments; and investment advisory products and services. As part of Northwestern Mutual's commitment to financial planning and customer service, Northwestern Mutual acquired Learnvest in 2015. What has resulted is the integration of teams across both offices, including a blended design team that reports to the VP of Design at Learnvest in New York. UX Designers in both cities, may work on projects for one or both companies, and will have opportunities for mentorship, collaboration, and travel. Req ID: 14343 Position Type: Regular Full Time Education Experience: Bachelor's Desired Employment Experience: 3-5 years Licenses/Certifications: FLSA Status: Exempt Posting Date: 06/02/2017
    $80k-102k yearly est. 60d+ ago
  • Adobe Experience Platform Architect

    Tata Consulting Services 4.3company rating

    Seattle, WA jobs

    Must Have Technical/Functional Skills: * Ability to define and translate business objectives (growth, retention, personalization) into actionable data and AI strategies. * Understanding how data from commerce, marketing, and content systems drives unified, omnichannel experiences. * Skill in quantifying business impact of AI and analytics use cases (e.g., uplift, cost savings, conversion gains). * Experience engaging CMO, CDO, and CIO stakeholders to shape vision, roadmap, and governance. * Ability to drive organizational readiness and help clients embed data-driven decision-making into their operating models. * Expertise in connecting Commerce, CMS, CDP, and Marketing platforms using APIs, ETL, and event-driven architectures. * Deep understanding of audience segmentation, identity resolution, and activation flows across tools like Adobe, Salesforce, or Segment. * Proficiency with Azure, AWS, or GCP for data orchestration, AI model deployment, and analytics pipelines. * Familiarity with predictive modeling, recommendation systems, and NLP applications for personalization and insights. * Strong grasp of data quality, privacy (GDPR, CCPA), and ethical AI frameworks within marketing and commerce contexts. o Soft skills Communication: Excels at both written and verbal communication to present ideas clearly, write compelling copy, and build relationships with clients and stakeholders. Project management: Manages project scope, timelines, and budgets efficiently, especially during complex initiatives like a CMS migration. Analytical and problem-solving: Demonstrates the ability to break down complex problems and create data-driven solutions. A consultant must be objective and use research to identify issues and form hypotheses. Adaptability: Navigates different industries and client needs with ease, adjusting to evolving market conditions and new technologies. Leadership and collaboration: Guides teams, builds consensus among diverse stakeholders, and manages change with a focus on people. Any 1 certification from below * ADOBE REAL-TIME CDP- AD0-E605 Adobe Real-Time CDP Developer Expert * ADOBE REAL-TIME CDP - AD0-E602 Adobe Real-Time CDP Business Practitioner Professional * AD0-E606 Adobe Journey Optimizer Developer Expert * AD0-E607 Adobe Journey Optimizer Business Practitioner Professional * AD0-E406 Adobe Target Business Practitioner Expert * AD0-E410 Adobe Target Optimization Specialist Professional AD0-E208 Adobe Analytics Business Practitioner Expert Roles & Responsibilities * Advise clients on data and AI strategies that enhance customer experience, personalization, and commercial performance. * Design and orchestrate data ecosystems spanning Commerce, CMS, Marketing Automation, and CDP platforms (e.g., Adobe, Salesforce, SAP, Bloomreach). * Translate business challenges into AI use cases, from predictive analytics and recommendation engines to next-best-action and content intelligence. * Collaborate with cross-functional teams (CX, MarTech, Data Engineering, Cloud) to architect scalable and compliant data solutions. * Enable data-driven decisioning through dashboards, KPI, and insight frameworks that connect marketing and commerce performance. * Stay ahead of innovation by assessing emerging AI technologies, data privacy trends, and experience-led commerce tools. * Contribute to thought leadership and pre-sales efforts - shaping proposals, solution frameworks, and client workshops. Base Salary Range: $160,000 - $250,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $78k-99k yearly est. 21d ago

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