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User Experience Manager jobs at Koch Industries

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  • Member Experience Consultant II - Niantic Branch

    Dutch Point Credit Union 2.8company rating

    Niantic, CT jobs

    Are you passionate about creating exceptional experiences and making a difference in your community? At Dutch Point Credit Union, we're more than a financial institution - we're a point of pride for the members we serve. As a Member Experience Consultant II, you'll be at the heart of our mission to Educate. Serve. Delight. You'll play a vital role in connecting members with the right solutions, delivering seamless service, and helping them achieve their financial goals-all while enjoying a workplace that values your growth and success. What You'll Do: Be a Member Champion: Welcome members warmly, address their needs with precision, and ensure they leave delighted. Solve Complex Problems: Handle detailed inquiries, process transactions, and assist with loan origination to guide members on their financial journey. Be a Trusted Advisor: Educate members on our products and services, recommending personalized solutions to meet their goals. Collaborate & Contribute: Support branch goals, share ideas, and work as part of a dynamic, motivated team. Embrace Growth: Stay ahead of the curve with ongoing training and skill development to continuously enhance your expertise. What We're Looking For: A positive, can-do attitude with a strong focus on customer service excellence. Experience in banking or financial services, with a passion for helping people. A knack for problem-solving, driving results, and fostering meaningful connections. Tech-savvy skills and adaptability in a fast-paced environment. Why Dutch Point? Competitive pay Flexible schedule: Full-time and part-time opportunities, including Saturdays. Outstanding benefits: 401(k) matching, health/dental/vision insurance, tuition reimbursement, paid time off, and more. A mission-driven culture: Rooted in values like Commitment, Courage, Respect, Social Responsibility, and Transparency, we're dedicated to making a lasting impact on the lives of our members, employees and communities. Make a Lasting Impact with Us At Dutch Point Credit Union, we believe in creating enduring positive change-for our members, our colleagues, and our communities. By joining our team you'll embody our mission. If you're ready to share your talents, embrace challenges, and build relationships rooted in shared values, we'd love to hear from you. Apply today and become part of a purpose-driven organization making a difference that matters. Read the full job description here: **********************
    $77k-119k yearly est. 3d ago
  • Mortgage Market Expansion Manager-Florida Panhandle

    Motto Mortgage Resolutions 4.1company rating

    Destin, FL jobs

    Job Title: Mortgage Market Expansion Manager Motto Mortgage, a major national mortgage brokerage with over 200 offices nationwide, is launching a strategic expansion in the Florida Panhandle. We are searching for an exceptional Mortgage Loan Officer to help drive this growth and become a key member of our local leadership team. This opportunity is designed for an individual who combines strong production capability with the leadership presence needed to build and guide a local team. At Motto Mortgage Resolutions, this role is key in establishing a high-performing branch-driving production, strengthening partnerships and influencing long-term strategic direction. If you are motivated by growth, leadership, and the ability to shape a local market with the support of a national brand, this position offers an exceptional opportunity. Primary Responsibilities Lead the growth and development of the Panhandle market for Motto Mortgage Resolutions . Recruit, train and mentor additional loan officers as the branch scales. Originate and close residential mortgage loans with attention to service and compliance. Strengthen relationships with Realtors and local partners. Ideal Qualifications · Active NMLS license with a minimum of 3 years as a producing mortgage loan officer. · Consistent production of 2+ closed loans per month. · Established Realtor referral network and active membership in at least one local Realtor association. · Entrepreneurial leader who excels in a growth-driven environment, stays disciplined and committed, and is energized by building high-impact results. · Strong command of technology and digital tools to drive business and brand presence. · Excellent communication, organizational and relationship-building abilities. · Demonstrate drive to build, coach, and lead a high-performing team, with the confidence to establish standards, guide developing talent, and foster a collaborative, growth-focused culture. What we offer · National brand strength with proven systems. · Local autonomy paired with comprehensive corporate resources. · Lucrative compensation with performance bonuses and incentives tied to branch growth, recognizing your direct impact on team and business success. · Streamlined technology for CRM/client management, marketing and workflow. · Ongoing professional development through Internal and external training. · Wholesale pricing and broad program access. · Personalized marketing materials and individual loan officer website. · Product availability across Fannie, Freddie, FHA, VA, Reverse, HELOCs, Jumbo, and Niche/Non-QM programs. · Flexible, remote work environment designed for productivity and balance. About the Company Motto Mortgage Resolutions is an independently owned and operated office of Motto Franchising, LLC. Franchise owners and their loan originators receive extensive support including ongoing education, an ecosystem of technology tools designed to streamline and simplify the loan process, guidance on compliance, recruiting assistance to help grow their businesses, and support in navigating the nuances of the mortgage industry. The Motto Mortgage network is breaking the mold by giving the power of choice back to consumers with less jargon, more transparency, and even more options to choose from as they shop for the right home loan. With more than 225 offices open across over 40 states, Motto Franchising, LLC's unique national franchise mortgage brokerage model is the first of its kind in the United States. Created to disrupt the mortgage industry, the Motto Mortgage network connects loan originators and real estate agents to provide a seamless, personalized experience and one-stop shopping for consumers. Each Motto Mortgage office is independently owned, operated, and licensed. *************************************************
    $51k-102k yearly est. 2d ago
  • Manager Client Digital Experience

    Compeer Financial 4.1company rating

    Lakeville, MN jobs

    Job Description Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit ************************ Where you will work: This position offers a hybrid work option up to 50% remote and is open to any Compeer office location in Illinois, Minnesota and Wisconsin. The contributions you will make: This position is responsible for executing client experience strategies that drive engagement and satisfaction across the organization's client digital platforms. The incumbent plays a key role in aligning client experience activities with business objectives through team management and client analysis. Fosters a culture of collaboration and continuous improvement, guiding their team to achieve operational goals and enhance the client's journey through the organization's digital offerings. A typical day: Supports the brand; aligns with the vision, mission, and values of the organization. Hires, develops, motivates, coaches, evaluates, trains, and rewards team members. Provides clear and timely communication and feedback on expectations and goals. Promotes a positive work environment that leverages the talents and abilities of team members in achieving organizational and team goals. Assists in defining team's goals and monitors progress toward objectives. Builds and develops a team, fostering a culture of learning and improvement. Provides coaching and mentorship to team members, supporting career development paths and growth opportunities. Implements client experience strategies aligned with business goals and technological vision, ensuring seamless interactions across digital platforms. Supports the team committed to transforming the client engagement model, fostering innovation and improvement. Communicates the client experience strategy for digital touchpoints, ensuring consistency and service excellence. Maintains experience roadmaps to capitalize on opportunities and trends, enhancing client satisfaction. Tracks product Objectives and Key Results (OKRs) to measure success and drive improvements in client interactions. Collaborates with leadership to ensure alignment between digital product strategy and business strategy. Partners with Engineering, Operations, and Marketing to ensure smooth product execution. Facilitates cross-functional collaboration to align product teams with business stakeholders. Advocates for a client-centric approach within the organization. Guides business technology and business teams on product adoption and optimization strategies. Communicates program status, risks, and outcomes to stakeholders. Facilitates cross-functional collaboration and decision-making processes. Manages expectations and negotiates priorities amid competing demands, building strong relationships with teams. The skills and experience we prefer you have: Bachelor's degree in business administration, marketing, computer science, engineering or related field or equivalent combination of education and experience. Minimum of 7 years of experience in product management, product strategy, software or delivery development with a focus on digital products. Minimum of 3 years of leadership and management experience, preferred. Experience in regulated industries (banking, finance, etc.), preferred. Experience in leading agile transformations. Solid experience in technical and business domains. Solid experience with agile planning and tracking tools (e.g., Azure DevOps). Knowledge of lean portfolio management practices. Ability to build effective partnerships with technology, business units, and external vendors. Strong communication and leadership skills, with the ability to influence stakeholders and foster collaboration. Understanding of DevOps practices and software architecture. Experience with client satisfaction and engagement metric improvements. Leadership skills to select, evaluate, engage, motivate, mentor, train, delegate, reward and lead remote team members. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. Strong problem solving, decision making and organizational skills. Strong computer skills, including MS Office applications, customer relationship management (CRM) programs and client databases. Attention to detail and accuracy. Valid driver's license. #IND100 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay$115,600-$156,400 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.
    $115.6k-156.4k yearly 30d ago
  • Member Experience Manager - Plymouth

    Lake Trust Credit Union 4.1company rating

    Brighton, MI jobs

    Town Center More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life integration The Member Experience Manager is passionate about leading and inspiring others to deliver the Best Member Experience. They are committed to demonstrating Lake Trust Core Values and delivering a Brand Promise experience to both internal and external members. This individual leads by example and is a role model to their team and their peers. The Member Experience Manager is responsible for maintaining operational excellence of a full service branch office, including operations, lending, product sales, member service, security and safety in accordance with the Credit Union's objectives. This individual is expected to meet or exceed branch sales and service goals through coaching team members to build and enhance member relationships. This person will look for opportunities to make a difference in the communities served by Lake Trust. What You'll Do * Deliver on our Brand Promise and GUIDE principles with each and every interaction (internal and external members). * Coach and mentor team members to develop and enhance their sales and service skills in order to provide the best member experience and to promote individual growth and development. * Promote teamwork to encourage employee engagement and empower team members with the necessary means to provide outstanding service to our members. * Demonstrate outstanding communication skills when providing professional responses to complex and/or sensitive service issues. Think creatively and use sound judgment when investigating and resolving service matters, while striving to obtain an unbiased resolution and assure a high degree of member satisfaction. * Provide direction on all operational aspects of the branch, including audit procedures. Utilize exceptional business awareness when developing, implementing, maintaining, and revising branch operating procedures. What You'll Bring * BA/BS or equivalent management experience required. * Three-Five (3-5) years' leadership experience. * Proven passion for developing and leading people. * Demonstrated ability to think critically, independently and creatively to develop strategies and solutions. What You'll Get * Ability to collaborate and build a sense of togetherness that contributes to a positive work environment. * Being open to change and embracing new opportunities can lead to diverse experiences and career advancement. * By prioritizing member wellbeing, which leads to increase engagement, improved team dynamics, higher levels of motivation and a stronger community culture. Ab
    $79k-98k yearly est. 38d ago
  • Workplace Experience Manager (USA)

    Trexquant Investment 4.0company rating

    Stamford, CT jobs

    Job Description Trexquant, a leading quantitative hedge fund, is seeking an Office Manager to oversee daily operations and support our fast-paced, collaborative environment. This role ensures smooth office functioning, provides administrative support, and helps maintain our high-performance culture. Responsibilities Manage office operations, vendors, and budgets Support executives with scheduling, travel, and meetings Coordinate team events, setup and breakdown Maintain a professional and efficient work environment Ensure compliance with workplace and confidentiality standards Ensuring rooms and common areas are clean and presentable. Performing routine and preventive maintenance on equipment Conducting inventory of supplies and ensuring office spaces are stocked with necessary items Requirements 3+ years in office management, administration, or operations (finance/tech a plus) Highly organized, proactive, and adaptable Strong communication and problem-solving skills Proficient in Google Workspace, and office management tools Benefits Competitive salary plus bonus based on individual and company performance Collaborative, casual, and friendly work environment PPO Health, dental and vision insurance premiums fully covered for you and your dependents Pre-tax commuter benefits Weekly company meals
    $109k-172k yearly est. 31d ago
  • Manager Client Digital Experience

    Compeer Financial 4.1company rating

    Bloomington, MN jobs

    Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. How we support you: Hybrid model - up to 50% work from home Flexible schedules including ample flexibility in the summer months Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match) Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off Learning and development programs Mentorship programs Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.) Professional membership/certification reimbursement and more! Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs. To learn more about Compeer Financial visit ************************ Where you will work: This position offers a hybrid work option up to 50% remote and is open to any Compeer office location in Illinois, Minnesota and Wisconsin. The contributions you will make: This position is responsible for executing client experience strategies that drive engagement and satisfaction across the organization's client digital platforms. The incumbent plays a key role in aligning client experience activities with business objectives through team management and client analysis. Fosters a culture of collaboration and continuous improvement, guiding their team to achieve operational goals and enhance the client's journey through the organization's digital offerings. A typical day: Supports the brand; aligns with the vision, mission, and values of the organization. Hires, develops, motivates, coaches, evaluates, trains, and rewards team members. Provides clear and timely communication and feedback on expectations and goals. Promotes a positive work environment that leverages the talents and abilities of team members in achieving organizational and team goals. Assists in defining team's goals and monitors progress toward objectives. Builds and develops a team, fostering a culture of learning and improvement. Provides coaching and mentorship to team members, supporting career development paths and growth opportunities. Implements client experience strategies aligned with business goals and technological vision, ensuring seamless interactions across digital platforms. Supports the team committed to transforming the client engagement model, fostering innovation and improvement. Communicates the client experience strategy for digital touchpoints, ensuring consistency and service excellence. Maintains experience roadmaps to capitalize on opportunities and trends, enhancing client satisfaction. Tracks product Objectives and Key Results (OKRs) to measure success and drive improvements in client interactions. Collaborates with leadership to ensure alignment between digital product strategy and business strategy. Partners with Engineering, Operations, and Marketing to ensure smooth product execution. Facilitates cross-functional collaboration to align product teams with business stakeholders. Advocates for a client-centric approach within the organization. Guides business technology and business teams on product adoption and optimization strategies. Communicates program status, risks, and outcomes to stakeholders. Facilitates cross-functional collaboration and decision-making processes. Manages expectations and negotiates priorities amid competing demands, building strong relationships with teams. The skills and experience we prefer you have: Bachelor's degree in business administration, marketing, computer science, engineering or related field or equivalent combination of education and experience. Minimum of 7 years of experience in product management, product strategy, software or delivery development with a focus on digital products. Minimum of 3 years of leadership and management experience, preferred. Experience in regulated industries (banking, finance, etc.), preferred. Experience in leading agile transformations. Solid experience in technical and business domains. Solid experience with agile planning and tracking tools (e.g., Azure DevOps). Knowledge of lean portfolio management practices. Ability to build effective partnerships with technology, business units, and external vendors. Strong communication and leadership skills, with the ability to influence stakeholders and foster collaboration. Understanding of DevOps practices and software architecture. Experience with client satisfaction and engagement metric improvements. Leadership skills to select, evaluate, engage, motivate, mentor, train, delegate, reward and lead remote team members. Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization. Skill in developing and maintaining interpersonal relationships. Strong problem solving, decision making and organizational skills. Strong computer skills, including MS Office applications, customer relationship management (CRM) programs and client databases. Attention to detail and accuracy. Valid driver's license. #IND100 How we will take care of you: Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits. Base Pay $115,600 - $156,400 USD Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time. Click here to view federal employment laws applicable for applicants.
    $115.6k-156.4k yearly Auto-Apply 60d+ ago
  • Workspace Experience Manager

    Cantor Fitzgerald 4.8company rating

    Dallas, TX jobs

    At Knotel, our team is the heartbeat of the workplace experience. We're looking for a Workspace Experience Manager who will lead the day-to-day operations of Newmark HQ and ensure our employees feel supported, energized, and inspired each day. This role is onsite and central to bringing our culture to life. As Workspace Experience Manager, you'll be the go-to person for all things hospitality-balancing operational excellence with thoughtful, hospitality-driven touches that make the workplace feel seamless and special. Responsibilities ● Act as a brand ambassador for Knotel, promoting our workplace services through thoughtful, high-touch experiences. ● Greet and direct all guests and visitors with warmth and professionalism, delivering a polished, hotel-style welcome. ● Manage mailing, shipping, and package distribution with attention to detail and service excellence. ● Partner with IT to support office tech, troubleshoot hardware, and ensure a seamless user experience. ● Collaborate with the porter team and ensure cleanliness, organization, and supply levels across all shared spaces. ● Track and resolve building related issues through Freshdesk or similar platforms with efficiency and care. ● Manage HQ protocols, including guest check-in, employee access cards, service requests, and freight elevator bookings. ● Elevate day-to-day operations by proactively stocking goods and adding thoughtful hospitality touches that enhance the work environment. ● Anticipate and personalize support; like a concierge, offer assistance with everything from local recommendations to last-minute requests. ● Curate social moments that foster community; pop-up coffee bars, wellness breaks, or casual mixers. ● Use feedback and data to continually evolve offerings and tailor the workspace experience to employee needs. ● Customize services to each location's culture and context: adapting tone, offerings, and ambiance accordingly. ● Lead planning and execution of internal/external events and activations, including managing budgets, sourcing food and beverage, maintaining catering relationships, and coordinating setup, and logistics. ● Partner with the Business Operations team to support internal office moves and lead related employee communication. Qualifications ● 1-2 years in an office management position ● Knowledge of office management facilities responsibilities, systems and procedures ● Technically savvy with the ability to learn and work across various digital tools, platforms, and workplace systems. ● Excellent written and verbal communication skills ● Strong time management skills and the proven ability to multi-task and prioritize work ● Attention to detail and solid problem solving skills ● Strong organizational and planning skills ● Proficient in MS Office Salary: $70,000 - $75,000 annually The expected base salary for this position ranges from $70,000 to $75,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.). Working Conditions: Normal working conditions with the absence of disagreeable elements. Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
    $70k-75k yearly Auto-Apply 60d+ ago
  • Member Experience Manager

    Firstlight Federal Credit Union 4.2company rating

    El Paso, TX jobs

    Job Details Management North Desert Branch - El Paso, TX Full Time High School $72839.12 - $91048.91 Salary Day RetailJob Description Responsible for supporting all duties as above and achieving member sales and service goals and operations across assigned centers. Manages the centers operating & staffing budget, while ensuring the Engagement Center/Department are in compliance with all credit union policies and procedures through regular internal reviews. Ensures that all staff are fully trained in all credit union policies, center procedures and provides leadership during high volume periods to maintain service standards set by the organization. Handles and resolves escalated complex member complaints and questions with professionalism and care. Responsible for directing Engagement Center/Department during high peak volume times. Provides Member Financial Education and educates employees on marketing campaigns offered by the Credit Union. The MEM is expected to fulfill the essential functions of the MES and perform all MES responsibilities as needed. Job Qualifications EDUCATION/CERTIFICAITON: High School diploma or equivalent. Bachelor's in business or related field preferred. Certified Financial Counselor. External Hires: Must complete Certified Financial Counselor certification within one (1) year of hire date. REQUIRED EXPERIENCE: Six (6) years of financial institution experience to include three (3) years of supervisory experience. Experience in coaching, mentoring, or team leadership highly preferred.
    $72.8k-91k yearly 60d+ ago
  • Senior User Experience Designer

    Alliant Credit Union 4.8company rating

    Chicago, IL jobs

    Job Description Lead the user experience design efforts for the credit unions' digital channels. Responsible for user research, interaction design, and usability testing of our features and products. Shape the overall user experience strategy and provide guidance to the design team, while partnering with product managers, software engineers and quality assurance engineers to build innovative financial solutions for members. Provide strategic direction for the user experience, aligning design decisions with business goals. Collaborate with product managers and other stakeholders to define and refine the product vision Conduct user research to understand user needs, behaviors, and pain points. Develop member journey maps to guide design decisions Define and implement information architecture and design systems for complex digital ecosystems. Contribute to the development and maintenance of established design systems to ensure consistency across products Create high-fidelity prototypes and design mockups to communicate and test design concepts. Lead the development of interactive and dynamic interfaces that enhance user engagement Plan and oversee usability testing sessions, interpreting results to inform design improvements. Provide guidance to designers in conducting effective usability testing and iterating designs based on feedback Collaborate with cross-functional teams, provide design leadership throughout the product development lifecycle Guide junior designers, foster a collaborative and growth-oriented team culture Contribute to the development of the design team through knowledge-sharing and skill-building initiatives Education & Years of Experience Minimum- 4 Year Bachelors Degree in UX Design, Human-Computer Interaction, or related field Preferred - Graduate Degree in UX Design, Human-Computer Interaction, or related field Minimum - 6 Years UX Design or related In Lieu of Education 8 Years UX Design or related License/Certifications/Training Preferred: UX Certification Compensation & Benefits: Typical hiring range: $84,200 - $131,100 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match Annual performance bonus Work from home up to 3 days a week Paid parental leave Employee discount programs Time off including paid personal and sick days 11 paid holidays Education reimbursement *Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment. Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives. The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
    $84.2k-131.1k yearly 29d ago
  • Sr. UX Designer

    Onemain Financial 3.9company rating

    Charlotte, NC jobs

    At BrightWay (********************** we're living our mission to improve the financial well-being of hard-working Americans. Our goal is to transform the way our customers think about and use credit cards, rewarding good behavior in ways that truly add value, while providing experiences that empower and engage, even if that means challenging industry norms. Operating as a startup and owned by OneMain Financial, one of the largest and most successful personal finance companies in the industry, we launched our digital-first suite of credit cards in 2021 and have been on a high growth, fast-track ride of fostering innovative thinking to engaging and empower our customers ever since. Key Responsibilities: We are looking for a Senior Product Designer to join our Servicing team, building best in class experiences and driving outcomes within the BrightWay mobile app and digital properties. We continually challenge what a digital finance product can be - employing a customer-first approach in developing all of our products, features, or experiences. We're not afraid to look to outside influences and create new frameworks. The Senior Product Designer is responsible for bringing our larger strategic vision to life, alongside cross functional team members across product, engineering, operations, and analytics. You are expected design solutions to customer problems on a feature level and oversee implementation, while maintaining the quality of our product and design systems. On any given day, you'll be analyzing data with your product manager, then brainstorming solutions that add iterative value with your design team. The next day you may be reviewing sprint output with your engineering team members and testing the latest mobile app release. Another day, you may be prototyping and test potential solutions with users. And because you have a strong bias for action, you'll do whatever it takes to get the job done. Qualifications: Minimum of 5 years experience in either agency, startup, or early-stage product environments designing consumer facing digital experiences, preferably with new to market products. Experience collaborating and working in cross-functional teams, strategically partnering with product managers and engineers. Ability to turn research insights and data into design decisions that influence our product. Experience building within successful and engaging experiences across multiple platforms (iOS, Android, Mobile web) Strong UX, information hierarchy and customer journey mapping capabilities. Strong visual design competency and attention to detail. Experience utilizing a design system. Ability to rapidly iterate and produce multiple concepts and solutions. Ability to prototype and communicate design intent. Excellent communication and presentation skills, with an understanding of when to both define and defend the rationale behind decisions. Proficiency with Figma, Zeplin, and Jira Bachelor's degree or equivalent experience Location: (HYBRID) Charlotte, NC Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $79k-109k yearly est. Auto-Apply 60d+ ago
  • Senior UX Product Designer

    Arch Capital Group Ltd. 4.7company rating

    Connecticut jobs

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. * EST working hours required* Job Summary Enterprise Projects (EP) is a new and growing team within Arch's Strategy and Innovation group that drives the future state design of strategically important underwriting and claims initiatives in line with Arch's broader strategic imperatives. Our mission is to design modern user experiences to improve ease of doing business, productivity, and responsiveness to accelerate growth. To be successful, we need to help our underwriters and claim adjusters make better informed, faster decisions by designing experiences that incorporate innovative technologies, such as: AI-powered intelligent document processing, data enrichment via third-party sources, and analytics driven prioritization. As a member of Arch's Enterprise Projects team, the Senior UX Product Designer will play a crucial role in supporting successful creation of Arch's most strategically important user experiences. Working under EP leadership, this role will be responsible for the interaction design and visual design of multiple products, both existing and new, in the Arch ecosystem. Responsibilities * User research, testing and iteration * Information architecture * Wireframing & prototyping design solutions to solve business problems * User flow creation * Expanding upon visual language and design system upkeep * Collaboration with stakeholders in various business units and with multiple development teams Skills/Experience - Required * Demonstrated competency in above responsibilities, with extensive expertise in at least one subject * Demonstrated experience shipping quality software across web and mobile * Can frame strong rationales for design decisions that persuade peers and executives Desired Skill Sets: * Preferred 5-10 years of relevant experience (research, design, etc.) * Prior experience in insurance or financial services industry * Previous experience designing for Unqork or similar 'low-code' front end * Candidates will be expected to present design portfolio * EST Working hours required #LI-LH1 #LI-remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $140,000.00+ based upon experience and location * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC
    $140k yearly Auto-Apply 11d ago
  • Senior UX Product Designer

    Arch Capital Group 4.7company rating

    Massachusetts jobs

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. *EST working hours required* Job Summary Enterprise Projects (EP) is a new and growing team within Arch's Strategy and Innovation group that drives the future state design of strategically important underwriting and claims initiatives in line with Arch's broader strategic imperatives. Our mission is to design modern user experiences to improve ease of doing business, productivity, and responsiveness to accelerate growth. To be successful, we need to help our underwriters and claim adjusters make better informed, faster decisions by designing experiences that incorporate innovative technologies, such as: AI-powered intelligent document processing, data enrichment via third-party sources, and analytics driven prioritization. As a member of Arch's Enterprise Projects team, the Senior UX Product Designer will play a crucial role in supporting successful creation of Arch's most strategically important user experiences. Working under EP leadership, this role will be responsible for the interaction design and visual design of multiple products, both existing and new, in the Arch ecosystem. Responsibilities User research, testing and iteration Information architecture Wireframing & prototyping design solutions to solve business problems User flow creation Expanding upon visual language and design system upkeep Collaboration with stakeholders in various business units and with multiple development teams Skills/Experience - Required Demonstrated competency in above responsibilities, with extensive expertise in at least one subject Demonstrated experience shipping quality software across web and mobile Can frame strong rationales for design decisions that persuade peers and executives Desired Skill Sets: Preferred 5-10 years of relevant experience (research, design, etc.) Prior experience in insurance or financial services industry Previous experience designing for Unqork or similar ‘low-code' front end Candidates will be expected to present design portfolio EST Working hours required #LI-LH1 #LI-remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $140,000.00+ based upon experience and location Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 10200 Arch Capital Services LLC
    $140k yearly Auto-Apply 9d ago
  • Senior UX Designer, Vice President

    Morgan Stanley 4.6company rating

    Chicago, IL jobs

    Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of nine sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow Solutions, Digital Trading & Investing, UX Design & Research, Strategy & Execution. Business Control & Support, and the Chief Operating Office. The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E*TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you! We are looking for a UX designer to work within our Virtual Client Solutions - Contact Center UX team, specifically focusing on work covering platforms used by our Service and Sales users in the Contact Center. This role will handle the creation and enhancement of iterative design projects. Once Here You Will... Sit on cross-functional teams, working with product management, business analysts, and development to translate strategic goals and user insights into impactful design solutions Partner with product and development teams to define the vision and set the bar for quality standards while helping to improve work that does not meet this threshold Drive intuitive and efficient UX design solutions that boost contact center users' productivity and reduce turnaround times Ensure thoughtful, user-centered experiences as we migrate from legacy systems to Salesforce Collaborate closely with our research team to synthesize qualitative and quantitative data and make value-driven design decisions Design holistic solutions that integrate seamlessly into our Wealth Management product ecosystem Create and present a variety of design deliverables (sketches, wireframes, user flows and prototypes) in a way that engenders confidence in you and your solutions within the team and the greater organization Balance user needs, business goals, and technical constraints within the context of CRM platform capabilities Mentor and guide junior designers, fostering a high standard of UX craft and collaboration across the team Relevant experience and mindset What We're looking for... An outstanding portfolio that demonstrates how you have created experiences that solved business and user needs (Please include this in your application; we'd love to see it!) At least 5-7 Years of experience as a UX designer as a key contributor to the success of products that have launched Proven experience as a UX designer as a key contributor to the success of products that have launched Mastery of strategic, hard, and soft UX skills Bachelor's degree in design or related field; master's degree is a plus Fluency in Figma and Jira You have experience designing intuitive CRM interfaces that enhance user experience and drive customer engagement. Proven ability to conduct user research, design wireframes and prototypes, and collaborate with cross-functional teams to deliver seamless CRM solutions Ability to fully utilize and work with less skilled designers You thrive in a collaborative, explorative environment and value being on a diverse team that you can bounce ideas off of, get critical feedback from, and unite to mature design thinking in a large organization You practice active listening and contribute to group situations (brainstorms, audits, critiques, whiteboard sessions, etc.) You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined, complex projects You are resilient in the face of obstacles You have a relentless desire to validate assumptions and uncover a problems' root cause by testing, learning, and iterating You constantly seek opportunities to evangelize and promote design thinking in a large organization You can manage multiple priorities with tight timelines You are willing to roll up your sleeves and do hands-on work You can glean insights from data and incorporate them into design solutions Previous work experience in finance is a plus Why Work at Morgan Stanley? Besides a competitive salary, work life balance, a clear career path, and great benefits, we take the well-being and work satisfaction of our employees seriously. That is why we put a lot of effort towards creating a safe space for people to be vulnerable, share work, and ask questions that will help them both to grow individually and move their projects forward. You will be encouraged to bring your own perspective to conversations, and we will help you understand and put into practice what you naturally do best by amplifying each other's strengths. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Salary range for the position: $110,000 and $190,000 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $110k-190k yearly Auto-Apply 60d+ ago
  • UX Architect

    MMI 3.1company rating

    Charlotte, NC jobs

    Hi, I am recruiting on behalf of a top client in the Charlotte, NC Location. They are seeking for a UX Architect Contract Description: requires a senior-level usability specialist. -Candidates should possess a deep understanding of both qualitative and quantitative user experience research methods. -Experience in the design and usability of financial services web products is preferred. -As part of the Digital Design team, the successful candidate will lead usability studies, and provide usability consultation. Responsibilities: -Develop research plans, conduct usability tests and cognitive walkthroughs, and report outcomes. -Manage project with designers, UX Lead, IA, Content, and/or Prototyping directly, to improve the user experience. -Craft documentation to help communicate the experience to the project team, UX team, and prototyping team. -Core Competency Requirements -Solid skills understanding interface design and usability principles and best practices, and the ability to speak to the specifics and benefits of the user-centered design process. -Experience leading tests both in the lab and remotely -Experience creating online studies using tools such as Qualtrics, SurveyGizmo, and Optimal Workshop -Ability to influence business partners and colleagues through effective leadership and demonstrated expertise. -Experience in moderating qualitative usability sessions, designing quantitative research studies/methods, and conducting exploratory user research methods(ethnographic research, personas, design games, etc.) -Ability to evaluate technology alternatives and make strategic technical decisions. Qualifications Experience & Skills Requirements: -7+ years of experience in a senior usability engineer or analyst role. -Evaluate project requirements to generate research and user-testing plans and estimates. -Vast experience with usability improvements and design efforts. -Mastery-level user experience research and analysis skills with ability to quickly synthesize reports of findings. -Create and lead the passion for being the voice of the user and experience building user centric solutions. -Strong verbal and visual communication, written communication, interpersonal and presentation skills. -Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities -Experience leading usability improvements and design efforts. -Experience guiding and mentoring senior software engineers and test engineers. -Proven ability to document requirements, designs, and project status. -The following skills are helpful but not required: -Ensure our client's digital properties are in compliance with WCAG 2.0 and Section 508 web accessibility standards. -Through the project lifecycle, identify accessibility defects by testing with automated tools and assistive technology. -Build empathy and awareness within the organization by educating project teams about the challenges disabled individuals have with various user interfaces -Develop web accessibility training programs for user experience practitioners, developers and other pertinent roles within the organization. -Create documentation to help communicate web accessibility requirements and recommendations to project teams. Experience & Qualifications: -A Bachelor's Degree in HCI, Human Factors, Interaction Design, Cognitive/Experimental Psychology, Cognitive Science or related degree. Masters Degree or additional training a plus. -Demonstrated experience with project methods such as Waterfall SDLC and Agile. -Sample work that displays a firm understanding of user research methods and best practices, reporting, and recommendations. Additional Information All your information will be kept confidential according to EEO guidelines.
    $81k-115k yearly est. 60d+ ago
  • Senior UX Designer

    Goodleap 4.6company rating

    San Francisco, CA jobs

    GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. At GoodLeap, we build technology that makes sustainable home upgrades attainable-and we're looking for a talented Senior UX Designer to help us evolve our product portfolio. As a Senior UX designer, you'll work closely with cross-functional counterparts to understand our users' needs, contribute to product strategy, and design user-friendly experiences across key product areas. You'll help translate user insights into practical design solutions, ensuring our products are intuitive, impactful, and innovative. Essential Job Duties & Responsibilities * Inform the vision and drive the execution of UX design within key product surfaces, working closely with senior leadership and cross-functional teams to deliver cohesive, high-impact user experiences that align with business goals. * Lead complex design projects from concept to implementation, ensuring the highest quality design standards are met and delivering seamless, intuitive user experiences. * Deepen our understanding of customers and end-users by conducting user research and developing insights, helping to inform decisions that improve the products we build. * Collaborate with cross-functional teams, contributing to high-level discussions on product strategy, feature prioritization, and roadmap development. * Champion the user throughout the product experience, advocating for user-centered thinking and ensuring that design is always at the forefront of product decisions, from strategy to execution. Required Skills, Knowledge and Abilities * Demonstrated ability to design simple, elegant solutions to complex user problems, balancing aesthetic quality with user needs and business goals to create scalable, effective designs. * Strong eye for detail in visual and interaction design, with expertise in modern patterns and trends. * Comfortable defining and using actionable metrics to evaluate the success of design decisions. * Practical understanding of user research methodologies, with experience conducting qualitative user research and developing actionable insights. * Expertise with prototyping and rapid iteration, to demonstrate and assess interaction and functionality decisions * Strong communication and storytelling skills, with the ability to articulate design direction and decisions clearly, ensuring alignment across teams and contributing to a shared product vision. $130,000 - $165,000 a year This role may also be eligible for a bonus. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $130k-165k yearly 41d ago
  • RPA UI Path Architect

    Tata Consulting Services 4.3company rating

    Sunnyvale, CA jobs

    We're seeking a skilled and forward-thinking RPA Developer to join our automation team and help streamline enterprise operations through intelligent automation solutions. In this role, you'll design, build, and maintain RPA workflows, working closely with cross-functional teams to bring automation ideas to life. You will play a key role in supporting end-to-end automation lifecycle-from requirements gathering to deployment and support-in a fast-paced, enterprise-grade environment. Key Responsibilities * Collaborate with business and technical stakeholders to identify and assess automation opportunities. * Design and develop RPA solutions following best practices and standard frameworks. * Build unattended bots * Integrate bots with RESTful APIs and web services. * Leverage UiPath AI Center (formerly AI Fabric), Document Understanding, and OCR to enhance cognitive automation. * Implement automations using UiPath's REFramework and modern design for UI automation. * Apply version control and CI/CD practices using GitHub or similar tools. * Create and maintain reusable automation components to drive efficiency. * Assist with documentation, including technical design documents and user guides. * Monitor, troubleshoot, and support deployed automations in production. Key Qualifications * Proven hands-on experience in RPA development in enterprise environments. * Proficiency in UiPath Studio and orchestrator tools. * Strong understanding of Office365 integration in automation workflows. * Experience with API-based integration and web automation. * Familiarity with AI/ML components in UiPath (e.g., AI Center, OCR, Document Understanding). * Solid understanding of REFramework and modular design patterns. * Experience with source control systems (e.g., Git) and deployment automation. * Strong problem-solving and analytical skills. * Ability to work independently and manage multiple priorities in a dynamic setting. * Effective communicator with a collaborative mindset. Preferred Qualifications * UiPath Advanced RPA Developer Certification (UiARD). * Experience with other RPA platforms (e.g., Automation Anywhere.etc .. * Eagerness to learn and adapt to new technologies quickly. Salary Range: $80,000-$140,000 a year #LI-AS3
    $80k-140k yearly 18d ago
  • Senior UX Designer

    Goodleap 4.6company rating

    San Francisco, CA jobs

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. At GoodLeap, we build technology that makes sustainable home upgrades attainable-and we're looking for a talented Senior UX Designer to help us evolve our product portfolio. As a Senior UX designer, you'll work closely with cross-functional counterparts to understand our users' needs, contribute to product strategy, and design user-friendly experiences across key product areas. You'll help translate user insights into practical design solutions, ensuring our products are intuitive, impactful, and innovative.Essential Job Duties & Responsibilities Inform the vision and drive the execution of UX design within key product surfaces, working closely with senior leadership and cross-functional teams to deliver cohesive, high-impact user experiences that align with business goals. Lead complex design projects from concept to implementation, ensuring the highest quality design standards are met and delivering seamless, intuitive user experiences. Deepen our understanding of customers and end-users by conducting user research and developing insights, helping to inform decisions that improve the products we build. Collaborate with cross-functional teams, contributing to high-level discussions on product strategy, feature prioritization, and roadmap development. Champion the user throughout the product experience, advocating for user-centered thinking and ensuring that design is always at the forefront of product decisions, from strategy to execution. Required Skills, Knowledge and Abilities Demonstrated ability to design simple, elegant solutions to complex user problems, balancing aesthetic quality with user needs and business goals to create scalable, effective designs. Strong eye for detail in visual and interaction design, with expertise in modern patterns and trends. Comfortable defining and using actionable metrics to evaluate the success of design decisions. Practical understanding of user research methodologies, with experience conducting qualitative user research and developing actionable insights. Expertise with prototyping and rapid iteration, to demonstrate and assess interaction and functionality decisions Strong communication and storytelling skills, with the ability to articulate design direction and decisions clearly, ensuring alignment across teams and contributing to a shared product vision. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.
    $97k-122k yearly est. Auto-Apply 40d ago
  • Senior UX Designer

    Goodleap 4.6company rating

    San Francisco, CA jobs

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. At GoodLeap, we build technology that makes sustainable home upgrades attainable-and we're looking for a talented Senior UX Designer to help us evolve our product portfolio. As a Senior UX designer, you'll work closely with cross-functional counterparts to understand our users' needs, contribute to product strategy, and design user-friendly experiences across key product areas. You'll help translate user insights into practical design solutions, ensuring our products are intuitive, impactful, and innovative.Essential Job Duties & Responsibilities Inform the vision and drive the execution of UX design within key product surfaces, working closely with senior leadership and cross-functional teams to deliver cohesive, high-impact user experiences that align with business goals. Lead complex design projects from concept to implementation, ensuring the highest quality design standards are met and delivering seamless, intuitive user experiences. Deepen our understanding of customers and end-users by conducting user research and developing insights, helping to inform decisions that improve the products we build. Collaborate with cross-functional teams, contributing to high-level discussions on product strategy, feature prioritization, and roadmap development. Champion the user throughout the product experience, advocating for user-centered thinking and ensuring that design is always at the forefront of product decisions, from strategy to execution. Required Skills, Knowledge and Abilities Demonstrated ability to design simple, elegant solutions to complex user problems, balancing aesthetic quality with user needs and business goals to create scalable, effective designs. Strong eye for detail in visual and interaction design, with expertise in modern patterns and trends. Comfortable defining and using actionable metrics to evaluate the success of design decisions. Practical understanding of user research methodologies, with experience conducting qualitative user research and developing actionable insights. Expertise with prototyping and rapid iteration, to demonstrate and assess interaction and functionality decisions Strong communication and storytelling skills, with the ability to articulate design direction and decisions clearly, ensuring alignment across teams and contributing to a shared product vision. This role may also be eligible for a bonus.Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $97k-122k yearly est. 11d ago
  • Adobe Experience Platform Architect

    Tata Consulting Services 4.3company rating

    Seattle, WA jobs

    Must Have Technical/Functional Skills: * Ability to define and translate business objectives (growth, retention, personalization) into actionable data and AI strategies. * Understanding how data from commerce, marketing, and content systems drives unified, omnichannel experiences. * Skill in quantifying business impact of AI and analytics use cases (e.g., uplift, cost savings, conversion gains). * Experience engaging CMO, CDO, and CIO stakeholders to shape vision, roadmap, and governance. * Ability to drive organizational readiness and help clients embed data-driven decision-making into their operating models. * Expertise in connecting Commerce, CMS, CDP, and Marketing platforms using APIs, ETL, and event-driven architectures. * Deep understanding of audience segmentation, identity resolution, and activation flows across tools like Adobe, Salesforce, or Segment. * Proficiency with Azure, AWS, or GCP for data orchestration, AI model deployment, and analytics pipelines. * Familiarity with predictive modeling, recommendation systems, and NLP applications for personalization and insights. * Strong grasp of data quality, privacy (GDPR, CCPA), and ethical AI frameworks within marketing and commerce contexts. o Soft skills Communication: Excels at both written and verbal communication to present ideas clearly, write compelling copy, and build relationships with clients and stakeholders. Project management: Manages project scope, timelines, and budgets efficiently, especially during complex initiatives like a CMS migration. Analytical and problem-solving: Demonstrates the ability to break down complex problems and create data-driven solutions. A consultant must be objective and use research to identify issues and form hypotheses. Adaptability: Navigates different industries and client needs with ease, adjusting to evolving market conditions and new technologies. Leadership and collaboration: Guides teams, builds consensus among diverse stakeholders, and manages change with a focus on people. Any 1 certification from below * ADOBE REAL-TIME CDP- AD0-E605 Adobe Real-Time CDP Developer Expert * ADOBE REAL-TIME CDP - AD0-E602 Adobe Real-Time CDP Business Practitioner Professional * AD0-E606 Adobe Journey Optimizer Developer Expert * AD0-E607 Adobe Journey Optimizer Business Practitioner Professional * AD0-E406 Adobe Target Business Practitioner Expert * AD0-E410 Adobe Target Optimization Specialist Professional AD0-E208 Adobe Analytics Business Practitioner Expert Roles & Responsibilities * Advise clients on data and AI strategies that enhance customer experience, personalization, and commercial performance. * Design and orchestrate data ecosystems spanning Commerce, CMS, Marketing Automation, and CDP platforms (e.g., Adobe, Salesforce, SAP, Bloomreach). * Translate business challenges into AI use cases, from predictive analytics and recommendation engines to next-best-action and content intelligence. * Collaborate with cross-functional teams (CX, MarTech, Data Engineering, Cloud) to architect scalable and compliant data solutions. * Enable data-driven decisioning through dashboards, KPI, and insight frameworks that connect marketing and commerce performance. * Stay ahead of innovation by assessing emerging AI technologies, data privacy trends, and experience-led commerce tools. * Contribute to thought leadership and pre-sales efforts - shaping proposals, solution frameworks, and client workshops. Base Salary Range: $160,000 - $250,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $78k-99k yearly est. 2d ago
  • UX Designer, Senior Associate - Design Systems

    Jpmorgan Chase 4.8company rating

    Chicago, IL jobs

    Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services. As a UX Designer Senior Associate in Payments, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and design systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers. **Job responsibilities** + Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices + Create design systems and design patterns that synthesize requirements from a diverse group of teams and stakeholders. + Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making + Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users + Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings + Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking **Required qualifications, capabilities, and skills** + 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services + Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite) + Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels + Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making + Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences **Preferred qualifications, capabilities, and skills** + Experience in building web and mobile design systems with a focus on accessibility and responsive design. + A portfolio demonstrating your work. + Experience working directly with stakeholders across multiple lines of business or teams. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Chicago,IL $104,500.00 - $150,000.00 / year
    $104.5k-150k yearly 10d ago

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