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Employee reviews

3.47/5

Out of 47 Kohl's reviews, 57% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 47 ratings

Overall rating
3.5
Diversity and inclusion
3.8
Career opportunities
2.7
Salary and benefits
2.8
Work environment
3.3
Management
3.0
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Kohl's reviews

Employee reviews
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A reddit user wrote a review on Nov 2011
I am the service desk coordinator at TjMaxx, our return policy is pretty lenient as well, but my managers would never accept a bag of vomit, or things that have been clearly worn more than once. Every time we refuse something, the customer usually says "Well Khol's has a better return policy." I usually say, "well return them to Khol's then." I apologize!

You're fine haha! I wish I didn't have to return them, it's absolutely disgusting. People need to learn some manners.

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5.0
A zippia user wrote a review on Jul 2023
Pros of working at Kohl's

I really liked the management. They always had my back when dealing with difficult customers, and training with them reduced anxiety. If I got something wrong, a lot of people would get upset, but they gently guided me in the right direction with an "It's okay that you're still learning" mindset. I also loved the diverse environment. Kohl's is a place of total inclusion.

Cons of working at Kohl's

It is really difficult to climb the ladder at Kohl's. I asked several times to be trained in different areas so that I might be considered for a promotion in the future, and I was never given the hours. I loved working there, but there was only enough room for one or two people to really succeed at a time.

Kohl's benefits

My favorite perk was the 15% employee discount!

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1.0
A zippia user wrote a review on Dec 2024
Pros of working at Kohl's

The associate discount

Cons of working at Kohl's

Management is a mess. No direction given to new employees. I worked for a total of six weeks, then decided to quit.

Kohl's benefits

The associate discount. I do not need any benefits. I am covered fully under my own plan.

What do you like best about Kohl's's CEO and the leadership team?

Leadership team is horrible. I would never suggest anyone work for this company.

How would you improve Kohl's's culture?

Too much to mention. First and foremost, hire HR professionals (who have had college courses and degrees in HR and management).

How did you prepare for the Kohl's interview?

There was no need to prepare. Kohls called me and offered me a job immediately.

How does your compensation at Kohl's compare to the industry average?

I have no idea.

What's the diversity at Kohl's like?

It is fine.

What brings you the most joy at Kohl's?

helping the customers find the various departments. Trying to assist in making their shopping experience more enjoyable during the holiday season.

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A reddit user wrote a review on Aug 2011
Have you ever found any evidence of dressing rooms being used for anything besides dressing rooms?

Yes. The best story I have is a customer came to the service desk claiming there was a couple "turning favors" in the Juniors dressing room. As the manager walked over, a couple exited the fitting rooms. They both looked as they had both gotten dressed very quickly and the girl was sobbing. When the manager entered the fitting room she found there was vomit on the floor. The best we can figure is she was giving him a ***, chocked, and vomited on his penis.

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5.0
A zippia user wrote a review on Jan 2024
Pros of working at Kohl's

They are really inclusive everybody seems very happy and friendly and gets along well they do a lot of things for their employees and they work with you on your schedule I screwed up by not keeping that job

Cons of working at Kohl's

I didn't like the fact that everything was so automated anything that you needed if you needed help it they sent you to a computer or a website and you had 10 different websites to check everything and it was just it was a lot some days you just wanted to speak to your manager or a person who could explain something to you

Kohl's benefits

Definitely the employee discount that was freaking awesome especially on their employee appreciation days it's great

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5.0
A zippia user wrote a review on Dec 2024
Pros of working at Kohl's

Flexible schedule - good if you are in school!

Kohl's benefits

The discounts are pretty nice!

Cons of working at Kohl's

The management

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5.0
A zippia user wrote a review on Jan 2024
Pros of working at Kohl's

They are really inclusive everybody seems very happy and friendly and gets along well they do a lot of things for their employees and they work with you on your schedule I screwed up by not keeping that job

Cons of working at Kohl's

I didn't like the fact that everything was so automated anything that you needed if you needed help it they sent you to a computer or a website and you had 10 different websites to check everything and it was just it was a lot some days you just wanted to speak to your manager or a person who could explain something to you

Kohl's benefits

Definitely the employee discount that was freaking awesome especially on their employee appreciation days it's great

Is this useful?1 people found this review helpful
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2.0
A zippia user wrote a review on Jul 2023
Pros of working at Kohl's

The challenge. Inspiring customers with visual skills dressing mannequins and merchandising

Cons of working at Kohl's

Managers not taking responsibilities for others actions or workload

Kohl's benefits

Benefits

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2.0
A zippia user wrote a review on Jun 2023
Pros of working at Kohl's

Work life balance

Cons of working at Kohl's

Management, favoritism, unethical behaviors, pay/workload

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5.0
A zippia user wrote a review on May 2023
Pros of working at Kohl's

Great environment, fun event's awesome management, friends.keeping busy..

Cons of working at Kohl's

Nothing

Kohl's benefits

Doing freight, getting to see new merchandise, discounts.

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4.0
A zippia user wrote a review on Apr 2023
Pros of working at Kohl's

Some coworkers were friendly and at times were able to work as a team

Cons of working at Kohl's

Don't adhere to schedule, and some employees are not the kindest

Kohl's benefits

The holiday pay

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2.0
A zippia user wrote a review on Apr 2023
Pros of working at Kohl's

For how easy the majority of jobs/roles for warehouse floor workers are, the compensation is fair.

Cons of working at Kohl's

Management is clueless and only hires from outside or promotes boot lickers for supervisor and other mgmt positions - upward mobility is almost impossible.

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4.0
A zippia user wrote a review on Apr 2023
Pros of working at Kohl's

The people

Cons of working at Kohl's

Just time to move on.

Kohl's benefits

Have lot's of fun with my friends. Have 6 weeks vacation

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5.0
A zippia user wrote a review on Mar 2023
Pros of working at Kohl's

I liked the fast paced environment. I liked that I always had work to do. I enjoyed the moving around required for a Material handler, and using the Rfd scanner to pick orders and then pack them after.

Cons of working at Kohl's

It was only a seasonal position.

Kohl's benefits

I was able to ask for extra hours.

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3.0
A zippia user wrote a review on Mar 2023
Pros of working at Kohl's

My coworkers make it bearable.

Cons of working at Kohl's

Wages and constant pressure are giving me health concerns and depression.

Kohl's benefits

Health Insurance

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5.0
A zippia user wrote a review on Jan 2023
Pros of working at Kohl's

Your manager’s/bosses treat you so kind and understanding. The co workers are so nice and helpful.

Cons of working at Kohl's

The only thing that I don’t like is…lack of hours!

Kohl's benefits

My favorite perk has to be the discount’s!!❤️

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2.0
A zippia user wrote a review on Dec 2022
Pros of working at Kohl's

What they advertise as their values and priorities. Plus, I have some great co-workers.

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3.0
A zippia user wrote a review on May 2022
Pros of working at Kohl's

Friendliness of coworkers

Cons of working at Kohl's

Pressure to open charge accounts

Kohl's benefits

Associate discount

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4.0
A zippia user wrote a review on Nov 2021
Pros of working at Kohl's

My expericece working at Kohl's: It was very diversal, I meet many different types of people from many different backgrounds.

Cons of working at Kohl's

My bad experience working at Kohl's: Many people don't always keep the home problems at home.

Kohl's benefits

As a employee you get great discounts.

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2.0
A zippia user wrote a review on Sep 2021
Pros of working at Kohl's

Pretty decent job overall. Very beginner friendly.

Cons of working at Kohl's

Management, drama, low pay, not moving up after 2 years and being fired for being in the hospital miscarrying my child.

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2.0
A zippia user wrote a review on Jul 2021
Pros of working at Kohl's

The coworkers were friendly, and sometimes it wasn't too stressful

Cons of working at Kohl's

The management don't seem to care about their employees, bad company culture, unreasonable goals.

Kohl's benefits

I usually got scheduled for the position that suited me best

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4.0
A zippia user wrote a review on Feb 2021
Pros of working at Kohl's

I liked my coworkers and we receive a decent discount with larger discounts periodically throughout the year.

Cons of working at Kohl's

Kohl's as a company is in a transitional period with many changes, some that I do not like. Additionally, their technology doesn't not support such a huge operation and they do not pay as well as competitors.

Kohl's benefits

We receive a 15% discount, with larger discounts periodically.

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at Kohl's

corporate, Local management, organization..

Cons of working at Kohl's

Seasonal help usually are younger people who don’t really care or have a work ethic

Kohl's benefits

Delta dental coverage

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at Kohl's

Fun and easy work environment

Cons of working at Kohl's

Rude customers

Kohl's benefits

Making new friendships with my co-workers

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5.0
A zippia user wrote a review on Oct 2020
Pros of working at Kohl's

Community and customer assistance

Cons of working at Kohl's

Nothing besides waking up at 4 in the morning.

Kohl's benefits

The associate discount that stacked with coupons.

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4.0
A zippia user wrote a review on Sep 2020
Pros of working at Kohl's

The people and leadership are excellent

Cons of working at Kohl's

Many jobs were lost last week based on financial, not based on talent. Less people friendly the last few years outside of my area.

Kohl's benefits

Kohl's discount was tough to beat.

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5.0
A zippia user wrote a review on Sep 2020
Pros of working at Kohl's

Always busy, enjoyed helping people, and loved organizing merchandise.

Cons of working at Kohl's

Working weekends so I missed some of kids games.

Kohl's benefits

Got to keep moving.

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4.0
A zippia user wrote a review on Sep 2020
Pros of working at Kohl's

Coworkers are very friendly, and my supervisors are very supportive and understanding.

Cons of working at Kohl's

The work can become monotonous and dealing with customers can be a headache at times. Also, the pay isn't very good.

Kohl's benefits

coworkers

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at Kohl's

The environment, the employees, the managers were super nice and understanding.

Cons of working at Kohl's

Some customers could be rude and would try to argue with the workers about prices or items they were purchasing.

Kohl's benefits

The discounts were awesome. The kohl’s cash was cool too.

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4.0
A zippia user wrote a review on May 2020
Pros of working at Kohl's

Work/Home Balance

Cons of working at Kohl's

Little availability of advancement in career

Kohl's benefits

Gym membership, Work at home availability

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2.0
A zippia user wrote a review on May 2020
Pros of working at Kohl's

my job duties

Cons of working at Kohl's

some management/supervisors were unprofessional and unpleasant to work with

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2.0
A zippia user wrote a review on Jan 2020
Pros of working at Kohl's

The fellow employees are kind, considerate and were helpful toward new people.

Cons of working at Kohl's

The higher management set unrealistic expectations for their employees to reach

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4.0
A zippia user wrote a review on Nov 2019
Pros of working at Kohl's

Always something to do, good hours

Cons of working at Kohl's

Low pay, grumbling team members

Kohl's benefits

Awesome discount

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3.0
A zippia user wrote a review on Jun 2019
Pros of working at Kohl's

Pay, Vacation time

Cons of working at Kohl's

Although I am a manager I spend the majority of my time doing the work of a part time associate. It is a high stress/low reward environment.

Kohl's benefits

Vacation time

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5.0
A zippia user wrote a review on Dec 2018
Pros of working at Kohl's

People are so friendly there. Managers work with you. Flexible schedules. They give credit where it is needed. You feel very apricated there. Best work environment ive ever worked in

Cons of working at Kohl's

Pay is a little low for what everyone else is offering. Theres never more than one person working in the area with you.

Kohl's benefits

Discount, Coupons, opportunities to grow, friendly people. Truly no stress and working with amazing, friendly people.

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4.0
A zippia user wrote a review on Jul 2018
Pros of working at Kohl's

Nice environment, friendly team members and menagers, late closing

Cons of working at Kohl's

No benefits , less hours than i would like to , small yearly raising

Kohl's benefits

Employee discount 55%

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A reddit user wrote a review on Aug 2011
Have you ever found any evidence of dressing rooms being used for anything besides dressing rooms?

Yes. The best story I have is a customer came to the service desk claiming there was a couple "turning favors" in the Juniors dressing room. As the manager walked over, a couple exited the fitting rooms. They both looked as they had both gotten dressed very quickly and the girl was sobbing. When the manager entered the fitting room she found there was vomit on the floor. The best we can figure is she was giving him a ***, chocked, and vomited on his penis.

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Kohl's salaries

8.6
Salary score
The national average salary for a Kohl's employee in the United States is $30,490 per year or $15 per hour. Employees in the top 10 percent can make over $39,000 per year, while employees at the bottom 10 percent earn less than $23,000 per year.

Kohl's demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Kohl's financial performance

8.2
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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