Customer Service Agent jobs at Kohler Co. - 2867 jobs
Associate Customer Service Representative, B2C ($500 Sign On Bonus)
Kohler 4.5
Customer service agent job at Kohler Co.
Work Mode: Remote $500 Sign On Bonus! - Now Hiring for our March 2nd, 2026 Training Class! Opportunity As an Associate CustomerService Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations.
Specific Responsibilities
* Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action.
* Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel.
* Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products.
* Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website.
* Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books.
* Gain knowledge of all Kohler and Sterling products and the associated warranties associated.
* Read and understand technical publications, diagrams, and specification documents.
* Excellent interpersonal and communication skills.
* Track orders, provide availability, and other shipping information.
* Up sell Kohler and Sterling products and accessories as appropriate.
* Assist with implementing procedures to maximize up-time and phone coverage.
* Track trends in product variations and report to engineering and quality as appropriate.
* Participate in department initiatives as needed.
* Participates in various CustomerService Support functions as needed including order block reports, credit card reports and shipping resolution.
* Meet or exceed balanced scorecard metrics & maintain acceptable attendance record.
Skills/Requirements
* High school diploma or GED required, 2-4-year degree preferred.
* 1+ years of customerservice experience desired.
* Previous computer experience is necessary to be successful in this position.
* Experience in a call center environment preferred.
* Completion of internal Brand Ambassador Program required.
Work from home requirements: Equipment provided!
* The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet.
* Have a separate confidential and distraction free workspace with no background noises.
* Freedom from other responsibilities - you must be focused on delivering a world class service experience.
* Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled.
* Full-time hours are 34-36 hours/week after training, more will be required during peak season.
#LI-KS1
#LI-Remote
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.
$20-21 hourly 6d ago
Looking for a job?
Let Zippia find it for you.
Customer Sales & Serv Rep
Applied Industrial Technologies, Inc. 4.6
Williamsport, PA jobs
Want to use your customerservice skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customerservice professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customerservice skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our CustomerService Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customerservice experience preferred
Excellent telephone, and written skills, including English grammar
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
Attention to detail, accuracy, ability to multitask, sense of humor
Ability to lift up to 50 lbs.
On call every 6-7 weeks
SALARY & BENEFITS
As a CustomerService Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$42k-50k yearly est. 1d ago
Customer Sales & Serv Rep
Applied Industrial Technologies, Inc. 4.6
Williamsport, PA jobs
Want to use your customerservice skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunit Sales, CustomerService, Retail, Customer, Industrial
$42k-50k yearly est. 1d ago
Customer Accounts Advisor (part-time)
Aaron's Inc. 4.2
Gainesville, FL jobs
**Customer Accounts Advisor**
The salary range for this role is $14.00 to $14.50 per hour*. _This position is also eligible for incentive pay based on performance._
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
**Skills for Success**
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
**The Work**
+ Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
+ Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
+ Sell customers on the benefits of timely lease agreement renewal payments
+ Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
+ Assist with merchandise returns and guest deliveries as directed by management
+ Clean and certify merchandise in the Quality Assurance Center for all items personally returned
+ Complete and maintain weekly vehicle maintenance sheet and route sheets daily
+ Load, secure and protect product in company vehicle
+ Safely operate company vehicle
+ Assist the Sales Team as needed
+ Any reasonable duties requested by management
**Requirements**
+ United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
+ Must meet DOT requirements to obtain certification in required states (United States)
+ Ability to work schedule of hours varying from 8 am to 9 pm
+ Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
+ Two years of retail/customerservice experience preferred
+ High School diploma or equivalent preferred
+ Excellent interpersonal and communication skills
+ High energy with the ability to effectively perform all functions of the store and multitasking effectively
+ Proper telephone etiquette
+ Uphold the Aaron's Brand and protect company assets
+ Maintain a professional appearance
+ Proficient computer skills
**Aaron's Total Rewards**
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
+ Paid time off, including vacation days, sick days, and holidays
+ Medical, dental and vision insurance
+ 401(k) plan with contribution matching
_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ _Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable._ _The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee_ _remains_ _in the Company's sole discretion unless and until paid and may be_ _modified_ _at the Company's sole discretion, consistent with the law._
_**Benefits vary based on FT and PT employment status._
$14-14.5 hourly 1d ago
Customer Accounts Advisor (part-time)
Aaron's, Inc. 4.2
Gainesville, FL jobs
Job Schedule Corporate Retail Store Job ID 72303 Date posted 11/21/2025
Customer Accounts Advisor
The salary range for this role is $14.00 to $14.50 per hour*. This position is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customerservice experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
Benefits vary based on FT and PT employment status.
Apply Save Job
$14-14.5 hourly 1d ago
Customs Specialist
AA Metals 3.9
Orlando, FL jobs
AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients.
Customs Specialist Job Summary:
The ideal candidate will play a pivotal role in the customs clearance of our imports worldwide, ensuring a seamless and efficient supply chain.
Customs Specialist Job Duties/Responsibilities:
Ensure compliance with all customs regulations, laws, and procedures related to the import and export of metals.
Stay updated on changes in customs regulations and communicate updates to relevant stakeholders.
Prepare and review shipping documents, including customs declarations, invoices, and other required paperwork.
Maintain accurate and organized records of all import and export transactions.
Classify products according to harmonized tariff schedules and determine appropriate duty rates.
Provide guidance on tariff classifications for new products and changes in regulations.
Collaborate with internal teams, freight forwarders, and customs brokers to ensure smooth customs clearance.
Communicate effectively with customs authorities and resolve any issues or discrepancies in a timely manner.
Identify and mitigate potential risks related to customs compliance and trade regulations.
Implement and maintain effective internal controls to ensure compliance.
Customs Specialist Qualifications:
Bachelor's degree in International Business, Supply Chain Management, or a related field.
Excellent communication and interpersonal skills.
Detail-oriented with strong analytical and problem-solving abilities.
Excellent interpersonal abilities, including the ability to model professional interactions.
Proficient in Microsoft Office Suite and other relevant software.
Strong problem-solving skills and attention to detail.
Ability to work independently, prioritizing deadlines.
Exceptional organizational skills with a keen attention to detail.
Dedication to professionalism and maintaining positive relationships.
Ability to adapt to changing priorities and handle a fast-paced environment with poise.
Note: This job description is intended to provide a general overview of the position and should not be interpreted as a comprehensive list of all responsibilities, duties, and skills required. Additional tasks may be assigned based on business needs.
$29k-48k yearly est. 6d ago
Customs Specialist
ABB Group 4.6
New Berlin, WI jobs
Classify products using HTS codes, ECCN, and ECN with precision for motors, drives, generators, and related Motion products. Develop and implement classification processes within global product groups. Prepare and submit import/export documentation i Customs, Specialist, Mechanical, Motors, Behavioral Health, Manufacturing, Healthcare
$60k-77k yearly est. 7d ago
Customs Specialist
ABB Ltd. 4.6
New Berlin, WI jobs
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Trade and Logistics Manager
In this role, you will have the opportunity to be responsible for local import/export operations. Each day, you will supervise performance of customs brokers. You will also showcase your expertise by ensuring smooth execution of operational trade and customs activities within a local unit, including relevant documentation and compliance with regulations.
The work model for the role is: Hybrid; New Berlin, WI
This role is contributing to the Motion Drive Products Division.
Your role and responsibilities:
* Classify products using HTS codes, ECCN, and ECN with precision for motors, drives, generators, and related Motion products
* Develop and implement classification processes within global product groups
* Prepare and submit import/export documentation in compliance with established procedures
* Ensure adherence to U.S. Customs, USMCA, CTPAT, and other government regulations by monitoring requirements and updates
* Stay updated on export control and customs regulations through internal and external training
* Monitor critical regulatory developments and assess impact on Motion products
* Educate internal stakeholders on customs and trade compliance practices to build organizational awareness
* Act as subject matter expert and role model within the organization
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role
* Bachelor's degree in International Business, Supply Chain, Engineering, or related field (equivalent experience considered)
* 3-7 years of experience in customs compliance, product classification, and import/export operations
* Strong understanding of international trade regulations, Incoterms, and customs auditing practices
* Experience with technical product analysis for classification purposes; Experience presenting compliance reports and mitigation strategies to executive leadership
* Proficiency in Microsoft Office applications; Proficiency in SAP GTS (Global Trade Services) or similar ERP systems; Experience using CROSS, ACE, or AES tools
* Experience with electrical/mechanical products, industrial automation, or power equipment; Technical aptitude to understand electromechanical products (motors, drives, generators)
* U.S. Customs Broker License preferred or Certified Customs Specialist (CCS) designation required
* Travel up to 15%
* Candidates must already have a work authorization that would permit them to work for ABB in the US.
What's in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
Go to my BenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
* Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
* Choice between two dental plan options: Core and Core Plus
* Vision benefit
* Company paid life insurance (2X base pay)
* Company paid AD&D (1X base pay)
* Voluntary life and AD&D - 100% employee paid up to maximums
* Short Term Disability - up to 26 weeks - Company paid
* Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
* Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
* Parental Leave - up to 6 weeks
* Employee Assistance Program
* Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
* Employee discount program
Retirement
* 401k Savings Plan with Company Contributions
* Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
More about us
ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
$60k-77k yearly est. 7d ago
Customer Service Ambassador
ABM 4.2
Miami, FL jobs
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes.
For more information, visit ***********
Perform a combination of clerical tasks to support office, business, or administrative operations by performing the following duties. Our employees must be well-groomed, helpful, and patient and enjoy working with others. We are looking for staff to work Full Time and Part Time, All Shifts Available, 7 Days a week.
$27k-36k yearly est. 5d ago
Customs Specialist
ASML Holding N.V 4.8
Chandler, AZ jobs
In this role, you will manage operational trade compliance and support continuous improvement initiatives. You will collaborate with global teams to maintain regulatory adherence, streamline processes, and drive data-driven decision-making. Your resp Customs, Specialist, Operations, Compliance, Manufacturing, Transportation
$42k-62k yearly est. 5d ago
Customer Service Ambassador
ABM 4.2
Dallas, TX jobs
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes.
For more information, visit ***********
ABM Parking Services Parking, a subsidiary of ABM, is a nationwide parking service. ABM Parking Services manages parking operations for office buildings, hotels, hospitals, municipalities and airports. ABM Industries
$28k-38k yearly est. 6d ago
Customer Service Representative
Life's Abundance, Inc. 3.3
Asheville, NC jobs
Customer Care Representative - In-person Full-Time, Mainly Inbound Calls, No Quotas, $19 - $20/Hour, Excellent Benefits
This full-time role is ideal for someone who values a relaxed, supportive environment focused on quality interactions rather than meeting quotas. You'll handle incoming calls and emails, with no outbound telemarketing and no quotas to meet, allowing you to focus on delivering exceptional service.
Why Join Us?
Work-Life Balance: Monday through Friday schedule, with a 40-hour workweek from 8:00 a.m. to 4:30 p.m. Shifts may vary slightly in coordination with our call center in Dumas, Texas.
Convenient Hours: No night or weekend shifts, plus paid time off for major national holidays.
No Solicitation/Sales Calls: Our company does not engage in sales calls. We are committed to providing a focused and efficient environment for our team to serve our customers.
Hear directly from our employees: here
An abundance of benefits:
Competitive Salary- starting at $19.00 - 20.00/hour
Paid Volunteer Time Off
Paid Personal Time Off
Paid National Holidays Off
Medical insurance for employees plus family that includes dental and vision - with up to 90% paid by the company
Shares of company stock through the Employee Stock Ownership Plan (ESOP)
401K Saving Plan
Professional development, and we prefer to promote from within as much as possible.
Dental insurance with our basic dental package is 100% free to employees.
Vision Insurance
Flexible Spending Account
Hospital Indemnity
Met Law Program
Discounts on Company Products
Casual dress - every day is casual Friday
Responsibilities include:
Providing exceptional customer care through various platforms, including phone, email, and chat, to support orders, resolve issues, and answer questions with accurate, valid, and complete information.
Identifying and assessing customers' needs by thinking creatively and empathetically to assist in such a way that each person feels heard, and respected.
Use effective problem-solving skills and knowledge gained to support team members collaboratively.
Learning, understanding, and supporting all marketing initiatives, such as new product releases and changes to existing products.
Proactively learning and working to understand policies and documents to better assist Field Representatives and their customers with courteous, efficient, and complete information.
Our Customer Care Department is seeking a team member to support Field Representatives and their customers, ensuring that each person feels valued, heard, and receives the best possible assistance. The ideal candidate will be empathetic, courteous, and passionate about helping others. They should also be problem solver with high attention to detail, effective listening skills, and a strong sense of accountability for their work.
This role involves daily interactions with Field Representatives and customers through phone calls, emails, and chats. As such, professionalism-both written and verbal-is essential, along with patience and empathy. Responsibilities include assisting with orders, resolving issues by finding the best solutions, and providing accurate, relevant information to address questions about our products and services. Life's Abundance provides an ever-evolving opportunity for employee growth, and job responsibilities may be modified over time.
The Customs Entry Specialist will coordinate, process and monitor U.S. Importer Security Filings and U.S. Customs entry for internationally purchased goods. This position is responsible for the preparation and submission of required documentation within the established timeframe while ensuring compliance with U.S. Customs and Border Protection (CBP) and other applicable government agencies.
Essential Functions
Prepare, process, and submit customs clearance entries for ocean container shipments. Ensure entries are entered and coded properly for any special requirements such as Generalized System of Preference (GSP), Anti-Dumping Duty (ADD), Countervailing Duty (CVD) or quota/visa requirements, 301 Tariffs, etc.
Maintain, organize, and complete the entry processes in accordance with established deadlines, request missing information when necessary
Ensure timely and accurate Importer Security Filings (ISFs); Research ISF's filed late
Prepare and submit documentation to Customs and Border protection when required; adhere to established deadlines to obtain timely release of cargo
Monitor duty and fee statements received from CBP; verify accuracy, research, and resolve any discrepancies/issues that are encountered. Approve and pay duties and fees statements within established guidelines and maintain records of payments made
Monitor cargo release messages from CBP. Prepare additional documents for CBP and/or coordinate delivery and pick up of container from exam site when required; assist in expediting container release. Notify the Inbound Freight Team when containers are not available due to issues with customs release or examinations to ensure system is updated with accurate delivery date information
Monitor railroad border crossing containers to ensure all necessary information is on file, no containers are on hold and are accurate; troubleshoot and resolve issues as they arise
Process and approve payment for miscellaneous billing, such as examinations, x-ray, and trucking charges. Scan, index and commit miscellaneous documentation into electronic retention system
Establish and maintain effective communication, coordination and working relations with Customs and Border Protection representatives
Maintain and retain international correspondence in accordance with established U.S. Customs requirements
Collect and update information in accordance with team key process measures
Assist with the maintenance of standard operating procedures for the Customs Entry Team, make recommendations for changes and implement upon Manager's approval
Determine areas in need of improvement, make recommendations and assist with creating, implementing, and monitoring process improvement changes
Stay current with customs rules and regulations; communicate relevant findings to management
Troubleshoot and analyze best course of action in the event shipments require exportation, destruction, manipulation, or any other direction given by US Customs. Facilitate and organize working with necessary external business providers to execute request
Demonstrate the Company's Core and Growth Values in the performance of all job functions
$32k-38k yearly est. 8d ago
Customer Service Specialist
Columbus McKinnon 4.3
New York jobs
Job Title: Specialist, CustomerServices
Job Summary/Overview
The Specialist, CustomerServices will provide best in class service to our customers by developing and maintaining customer and sales relationships by creating best in class service through answering all incoming inquiries and proactive order management.
Essential Duties and Responsibilities
Build and create strong relationships with customer and sales team
Manage and review open orders proactively for customer
Proactive communication with internal and external customers
Root cause, evaluate and implement action plans to resolve reoccurring issues
Analyze reports for opportunities and order management to root cause and resolve issues
Generate leads and identify opportunities to up-sell and cross sell to customers
Manage incoming call volume to ensure all customers are receiving an excellent customer experience
Respond to incoming requests promptly
Receive and initiate telephone communications with customers and CM personnel at all levels of the organization.
Collaborate with internal departments to ensure on time delivery of orders such as credit and operations
Quote prices to customers on inquiries
Assist with order entry when necessary
Become product knowledge expert
Work with field sales, distribution centers to proactively manage the service requirements of our customers in an efficient & cost effective manner that is mutually beneficial to the customer and CMCO
Receive and respond to inquiries from customers, field sales and internal associates in regards to order status, products, pricing and promotions.
Coordinate required distribution activities and notify customers regarding order fulfillment
Other duties as assigned
Knowledge, Skills, Competencies, and Abilities
Computer skills including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent attention to detail
Ability to build relationships both internally and externally to support our customer needs
Previous customerservice experience
Ability to prioritize and approach assignments with sense of urgency
Organized with excellent time management skills
Ability to effectively communicate with customers, sales and other internal departments, both written and verbal
Demonstrated ability to learn and adapt in fast pace environment
Must be punctual and possess a strong work ethic
Ability to problem solve and think creatively
Demonstrated ability to work in a team atmosphere
Demonstrated ability to multitask and work under pressure
Interpret company policies / procedures and enforce compliance
Self-starter with a positive attitude
Required Qualifications
High School Diploma or equivalent education
Bachelor's Degree preferred
1-3+ years of customerservice experience
SAP knowledge preferred
Compensation
$20.00/HR - $23.00/hour+ benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in incentive plans will be provided if an employee receives an offer of employment.
About Columbus McKinnon:
Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials. Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems. We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how. Columbus McKinnon is a publicly traded company that has been in business for almost 150 years - proud of our heritage, where we come from, and where we're going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees. Join our winning team.
Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all associates and work hard to maintain a Drug Free Workplace.
$20-23 hourly 4d ago
Customer Service Representative - Tag and Title
Altec 4.0
Tampa, FL jobs
Why Join Altec?
CUSTOMERSERVICE REPRESENTATIVE - Located in Thonotosassa
Altec is an industry leader, providing equipment to electric utility, telecommunications, tree care, construction, and light and signs markets. We help customers dig deeper and reach higher!
Our auction subsidiary, JJ Kane, has an opening for a CustomerService Representative. JJ Kane extends the lifecycle of critical equipment that allows new markets-small businesses and local individuals-to continue using products. This is great for the environment and for communities. Altec's JJ Kane auction associates are the best in the business.
Join an essential industry with this on-site position located at our location in Thonotosassa, FL.
Starting salary begins at $45,000 per year and potential for overtime varies relative to experience and location. Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.
If you are seeking a culture of innovation and inclusivity,
Where your strong administrative, interpersonal, organization and communication skills can shine,
And if you are ready to join a nationwide team staffing dozens of auction lots across the country,
Where continued growth can result in a long-term career position
Then we want to meet you!
JJ Kane auctions all types of used equipment including: bucket trucks, digger derricks, construction equipment, back hoes, skid steers, mini excavators, tractor crawlers, dozers, fleet cars and more! Please go to ************** and ************** to explore our company's strong history. JJ Kane Company Video: *******************************************
Altec, family-owned since 1929, has the reach and resources of a large organization with the heart of a local firm. "More than just building equipment, we also build relationships." Altec products and services can be found across the U.S. and in over 100 countries around the world. Safety is a primary responsibility in everything we do as is support of the Altec Company Values: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork
The Ideal Background
High School Diploma or GED with a minimum of three years of experience in customerservice, sales, or marketing
OR Bachelor's Degree with a minimum of one year of experience in customerservice, sales or marketing
Bilingual and able to read, write and speak Spanish proficiently would be a plus
Title/registration processing experience for on- and off-highway vehicles is preferred
PC Skills using spreadsheets, word processing, and other office management applications required
Excellent written and verbal communication skills
Mechanical aptitude, product or industry knowledge preferred
Major Responsibilities
* Interact directly with customers - via phone and in person
Responsible for checking in titles, barcoding titles for filing and executing titles after the auction process is complete.
Resolving problems and identifying potential invoice payment errors to facilitate continuous improvement
Collecting payments, processing deposits for check payments
Authorize purchase orders for Service Centers and other Suppliers
Create and maintain database to track refund issues
Participates in RCI events as requested
Demonstrate consistent progress towards proficiency in areas of training (defined by training objectives document)
Attend classroom and online training sessions to enhance skills and build knowledge
All other duties as assigned
Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package, which includes:
Medical, Dental, Vision and Prescription Drug Program
Retirement 401(k) Traditional or Roth Program Options with Company Match
Vacation and Holidays
Parental Leave
Short-Term and Long-Term Disability Leave
Flexible Spending Accounts
Tuition Assistance Program
Employee Assistance and Mental Health/Substance Abuse Program
Life Insurance, Accidental Death and Dismemberment Insurance
Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
EEO Statement
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
$45k yearly 1d ago
Customer Service Specialist
4Front Engineered Solutions 4.0
Muskego, WI jobs
Do you thrive in an environment where you can provide a personalized service experience, where growth and problem solving are rewarded? Are you driven by increasing sales while maximizing customer satisfaction with finding the right product? Come join the 4Front team and excel in product management, and customer engagement.
What can you expect to do?
Customer Sales Processing
Enter and process orders with product, pricing, scheduling, shipping dates within ERP.
Partner with manufacturing and shipping departments with any changes.
Maintain all open and closed sales files.
Distributor Sales Processing
Review incoming orders and problem solve any issues with each order.
Maintain entry and invoicing for all sales orders.
Be the contact for distributor inquiries that correspond with order entries.
Sales Support
Assist managers and coordinating departments with customer facing issues.
Work with Sales, Operations, Engineering about date management, special requests, freight, etc.
Assist with continuous improvement projects including lean and kaizen events.
What's needed for success?
Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in
Business Administration is desirable.
2-4 years of experience in customerservice working directly with customers, salespeople, or distributors.
Experience using iPhone and iPad is a plus.
Computer Skills: Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases,
and automated systems to accomplish work.
Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred.
Experience using manufacturing ERP software, JD Edwards, preferred.
Why 4Front?
Generous PTO program
11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days)
Company sponsored benefits include:
Employer contribution to Health Savings Account, up to $1000
Life insurance
STD/LTD/AD&D
Reimbursement for PPE, including safety shoes and prescription safety glasses
UHC Employee Assistance Program
All coverage begins on Day 1 of employment!
$27k-34k yearly est. 23h ago
Customer Service Representative
Graff 3.6
Oak Creek, WI jobs
GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products.
We are currently seeking a talented CustomerService Representative to join our growing team and provide a high level of professional customerservice.
The successful candidate will have a minimum of 3 years of professional customerservice experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The CustomerService Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position.
Key Duties and Job Responsibilities:
Provide superior customerservice to both internal and external customers via phone and email.
Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
Prepare, review, process and accurately enter a high volume of sales orders.
Support field sales staff including Regional Managers and Manufacturer's Sales Reps.
Administrative support activities, as needed, including issuing product returns and credits and special projects.
Provide applicable basic technical support regarding product and application questions.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
A strong customer focus and approach with outstanding customerservice skills.
The ability to multi-task and time management skills in a fast-paced environment.
Detail orientation and accuracy in the administration of customer accounts and data.
Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry.
Interpersonal skills to relate to customers and address their concerns diplomatically.
Exceptional follow-up and organizational practices to best serve customers' needs.
Education and Work Experienced Desired:
Bachelor's degree or equivalent related combination of professional experience and education/training desired.
Three years of professional customerservice experience in a manufacturing or distribution setting is required
GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match.
If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the CustomerService Representative role.
Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
$29k-37k yearly est. 1d ago
Vehicle Service Specialist
Valvoline Instant Oil Change 4.2
San Francisco, CA jobs
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on-the-job training
No late evenings - Most locations close by 7pm
Competitive pay set at $24.00 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper-level management started out in an entry-level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
*Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customerservice and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customerservice and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
#IH0004#
#J-18808-Ljbffr
$24 hourly 2d ago
Customer Service Representative
Flextek 4.1
Springdale, AR jobs
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Exciting opportunity to grow professionally with a rapidly growing company!
Responsibilities
Communicate with customers via phone, email and chat (High Volume 50+ inbound/outbound daily)
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Misc:
Starting Pay $19/per hour
100% on site