Service Supervisor jobs at KONE - 1223 jobs

A leading technology firm in Southern California is looking for an experienced AI Science Leader to build and deploy machine learning models. This role involves leading a team, influencing strategic decisions, and pushing the boundaries of machine learning. The candidate should have a PhD/MS in a relevant field, along with a robust background in ML and programming. A competitive compensation package, including cash bonuses and equity rewards, is offered, with a salary range of $237,000 - $320,500. #J-18808-Ljbffr

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience. Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. This job is a member of the Airports Team within the Customer Experience Division The pay range for this role is $50,000 to $84,000, taking into account the qualifications and experience of the selected candidate. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being Be a safety advocate: Look for safety concerns and address them as needed Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements Promote effective communication among departments to engage our team to work together to achieve common goals. Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty) Analyze station specific data on a regular basis to improve scheduling, training and overall station performance Conduct lost time conversations Understand corporate initiatives and how they apply to the local station (e.g. One team, One Turn metrics) Ability to learn and apply union contract rules/regs in interactions with frontline team members and local union leaders Produce local reporting based on station leadership needs All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous airport customer service experience 2 years' experience leading others Knowledge of company policies, procedures, and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action Strong decision-making skills Ability to work independently as well as collaboratively Ability to work under demanding operational conditions Ability to prioritize and execute with a sense of urgency and preciseness Ability to use sound business judgment to resolve issues with internal and external customers Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Applicable valid driver's license as required by local authorities, if applicable Ability to work extra hours when there are operational needs Ability to work rotating shifts including weekends, holidays and days-off What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

In Places, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple's retail stores, workplaces, and workplace services. We develop and manage Apple's global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world. We are seeking a dynamic and results-oriented Facilities Operations Supervisor to lead the efficient operation of our facilities, optimize operational processes, and cultivate a safe, clean, and productive environment. As a Facilities Operations Supervisor, you will lead a Facilities Operations team, including janitorial functions, drive the implementation of operational strategies, and foster cross-functional excellence. This role demands strong leadership capabilities, expertise in operations, and a customer-centric approach to service delivery.Experience in financial planning and budgeting, with the ability to develop and manage budgets effectively. Bachelor's degree in Business Administration, Finance, or a related field. Facilities Management certification (e.g., IFMA). Strong analytical and process improvement skills, with the ability to identify and implement solutions to complex operational challenges; Experience with operational software and analytics tools. Solid budgeting and financial management skills, including experience managing budgets and controlling costs. Demonstrated success in process optimization and change management, with the ability to drive adoption of new technologies and processes. A collaborative and team-oriented approach, with the ability to build strong relationships and work effectively with others. Proven ability to manage multiple projects, priorities, and people concurrently in a fast-paced, high-growth, and results-driven environment.Array

Customer Service Manager, Customer Experience, Service Manager, Customer Service, Manager, Retail, Airline

Client Services Group Schedule: Monday - Thursday: 9 hours / Friday: 4 hours The Client Service Lead (CSL) is a senior-level role responsible for leading strategic client relationships and driving business development within a specified market sector. This position blends technical expertise with client-facing leadership, ensuring the successful delivery of design-build projects while cultivating long-term partnerships. CSLs are expected to: Serve as the key client and business development lead within their assigned market sector Lead client and project onboarding, including identifying the right internal team and overseeing project scope and fee Sell the vision of the project to clients and galvanize internal teams to deliver exceptional work/results. Maintain consistent and successful client management throughout the project lifecycle. Provide high-level project management, staying engaged from start to finish to ensure quality, timeliness, and budget. Collaborate with leadership to bring strategic solutions to both prospective and existing clients. Builds a team to deliver company business and revenue goals for assigned market sector Lead proposal development, presentations, and pitching efforts to win new business. Craft client engagement strategies and pursuit plans in line with 4Creeks overarching goals Develop and maintain high-value relationships with civil, municipal, commercial, and infrastructure clients Shape technical approaches and strategies for winning and delivering work Act as a visible advocate by engaging in industry and professional organizations Meet annual sales objectives from both retained and new clients Form and guide client and project teams to effectively meet client needs Oversee the financial performance of projects within your client portfolio, including budgets and targets Coordinate with other client service leaders and internal units to achieve broader business goals Lead negotiations with clients, teaming partners, and subconsultants Market Sector and Business Development Responsibilities: Outside of high level project management, the CSLs are the main driver of key design build client relationships. They are able to develop relationships that progress into consistent revenue within their market sector. They must: Possess 15+ years of industry experience (20 preferred) with a deep understanding of both Design (Planning, Engineering, Survey) and Construction (Scheduling, General Contracting, construction delivery means and methods). Expertise to connect with clients across our service offerings (i.e. understands process beginning to end) Maintain strong technical expertise to accurately scope, price and manage design-build projects. Step into projects at critical phases to ensure alignment with budget, schedule, and delivery. Focus on developing strong, lasting client relationships that lead to repeat business and long-term partnerships. Minimum Qualifications: Technical background is required this is not purely a sales role. A sales only background will not be considered 15+ years experience within the AEC industry, 20 years of experience preferred Must be licensed (PE, PLS, AICP, AIA, Class A or B Contractor) Strong analytical and problem-solving skills. Ability to work independently and collaboratively within a team. Experience with Microsoft Office, including Word and Excel is required. Compensation The salary will be determined by the candidates skill and experience level and highly competitive with industry standards. The benefits package includes full employee health coverage(50% coverage for dependents), company 401(k) contribution, participation in the Employee Stock Ownership Program(ESOP), and performance bonuses. The expected pay range for this position is $140,000 - $175,000 annually, depending on experience. About 4Creeks At 4Creeks Design & Build, we are more than just a Design-Build company; we are a unified team dedicated to delivering excellence from concept to completion. Rooted in Central California, our passion for creating innovative solutions drives us to tackle challenges and transform visions across the region we serve, from California to Colorado and beyond. Our firm thrives on a collaborative, fun, and challenging work environment, where every team member's value is recognized, and delivering results for our clients is paramount. We believe in the power of collective effort and the unique perspectives each professional brings to the table. Together, we pool our resources, expertise, and creativity to provide comprehensive solutions that change, form, and shape the future of our communities. As a 100% employee-owned company, we put our people first. Employee ownership creates a unique work environment that will benefit you the first day you walk in the door. You will experience the 4Creeks difference in commitment to quality, a culture of collaboration, and a relentless pursuit of greatness in everything we do. Join us in shaping a new future with a team that is as dedicated to each other as we are to our craft. How to Apply For immediate consideration; please apply on our website with your resume and cover letter detailing your background, skills, and experience. Our Human Resource Administrator will contact you promptly for initial interview coordination. If there are any questions, please contact us at *******************. The Other Stuff The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, apply range of motion within hands and fingers, including sensitivity to touch, and use a computer. The employee frequently is required to talk, hear, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Required Skills: • Pay • Financial Performance • Finish • Resume • SIT • Project Teams • Collaboration • Creativity • Word • Ownership • Salary • Partnerships • Onboarding • Participation • Compensation • Excel • Infrastructure • Presentations • Construction • Business Development • Scheduling • Planning • Design • Engineering • Business • Project Management • Microsoft Office • Leadership • Sales • Management

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience. Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. This job is a member of the Airports Team within the Customer Experience Division Salary range for this position is between $50,000 to $84,000. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being Be a safety advocate: Look for safety concerns and address them as needed Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements Promote effective communication among departments to engage our team to work together to achieve common goals. Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty) Manage escalated service issues and be visible to your team members when problems arise Deliver key corporate and local information to frontline leaders in an efficient and effective manner. Set the expectations and ensure team members understand the why behind the focus/criticality. Ability to learn and apply union contract rules/regs in daily interactions with frontline team members and local union leaders All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous airport customer service experience 2 years experience leading others Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action Strong decision-making skills Ability to work independently as well as collaboratively Ability to work under demanding operational conditions Ability to prioritize and execute with a sense of urgency and preciseness Ability to use sound business judgment to resolve issues with internal and external customers Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement Valid driver's license Ability to qualify for (SIDA) badge Ability to work extra hours when there are operational needs Ability to work rotating shifts including weekends, holidays and days-off What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Description & Requirements The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen. What's the role? Coordination plays a pivotal role in our Talent Acquisition (TA) strategy, driving operational excellence, ensuring seamless execution, and enabling the success of every hire. Our coordinators keep hiring processes running smoothly, sustain momentum across candidate pipelines, and deliver exceptional experiences for both candidates and interviewers. We're seeking a Team Leader, based in New York. You'll be part of a global leadership community, reporting to the Global Head of TA Coordination, and will help shape how we deliver consistent, high-quality execution. This is an opportunity to lead a high-performing team while influencing the future of our global coordination strategy. We'll trust you to: Lead and develop a team of TA Coordinators, fostering a culture of collaboration, dependability, and continuous improvement. Drive operational excellence by optimizing scheduling workflows, ensuring consistency, and maintaining data accuracy and efficiency. Deliver an exceptional experience for candidates and interviewers, balancing global standards with regional and business-specific needs. Partner globally with Recruiting, Sourcing, TA Operations, HR Technology, and Workplace Operations to align coordination priorities with broader TA goals. Innovate and influence through global projects focused on process enhancement, technology adoption, and continuous improvement. Build and sustain trusted relationships with stakeholders across TA and HR to ensure transparency, alignment, and impact. You'll need to have: 8+ years of experience in Talent Acquisition, HR Operations, or related field. 8+ years of experience are a guide and will consider all applications who meet the role requirements. Proven success leading and developing teams in fast-paced, matrixed environments. A strategic and solution-oriented mindset, with the ability to connect operational execution to business outcomes. Demonstrated experience driving process improvement and operational efficiency. Comfort navigating ambiguity and change, with the ability to influence global initiatives with local nuance. Excellent communication and stakeholder management skills. Salary Range = 145000 - 185000 USD Annually + Benefits + Bonus The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns. Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. * Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience. What you'll do Drives operational excellence Creates an environment that cares for our frontline team members and celebrates the team successes Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Promotes an environment of mutual respect and trust between frontline team members Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels Ability to work extra hours when there are operational needs Ability to work rotating shifts including weekends, holidays and days-off All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous airport customer service experience 2 years experience leading others Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action. Strong decision making skills Ability to work independently as well as collaboratively Ability to work under demanding operational conditions Ability to prioritize and execute with a sense of urgency and preciseness Ability to use sound business judgment to resolve issues with internal and external customers Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) Applicable valid driver's license as required by local authorities What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Customer Service Manager, Service Manager, Customer Service, Cargo, Manager, Retail, Airline

Customer Service Manager, Service Manager, Customer Service, Customer Care, Manager, Retail, Airline

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience. Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. This job is a member of the Airports Team within the Customer Experience Division. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being Be a safety advocate: Look for safety concerns and address them as needed Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements Promote effective communication among departments to engage our team to work together to achieve common goals. Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty Manage escalated service issues and be visible to your team members when problems arise Deliver key corporate and local information to frontline leaders in an efficient and effective manner. Set the expectations and ensure team members understand the why behind the focus/criticality. Ability to learn and apply union contract rules/regs in daily interactions with frontline team members and local union leaders All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED equivalency Preferred Qualifications- Education & Prior Job Experience Previous airport customer service experience 2 years experience leading others Knowledge of company policies and procedures and functional automation applications Skills, Licenses & Certifications Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action Strong decision-making skills Ability to work independently as well as collaboratively Ability to work under demanding operational conditions Ability to prioritize and execute with a sense of urgency and preciseness Ability to use sound business judgment to resolve issues with internal and external customers Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Applicable valid driver's license as required by local authorities, if applicable Ability to work extra hours when there are operational needs Ability to work rotating shifts including weekends, holidays and days-off What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Customer Service Manager, Operations, Service Manager, Customer Service, Ramp, Manager, Retail, Airline

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: Secret - Current At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon's Land Air Defense Systems (LADS) Engineering Execution Department is seeking a skilled and motivated Integrated Product Team (IPT) Program Lead for the Patriot Software and Training Devices IPT. In this position, you will oversee the strategy, execution, development, and delivery of all Software and Training Devices scope for the program. You will provide leadership to assure quality, timeliness and cost efficiency of Patriot Software and Training Devices components in accordance with the contract requirements and planned budget and schedule. This role will involve frequent collaboration with program management, the office of the chief engineer, Integrated Product Teams (IPTs), Cross Product Teams (CPTs), and external parties. Additionally, you will be responsible for managing costs, schedules, and execution activities, including Estimate at Completion (EAC) reviews, proposal costing and leadership reviews, staffing projections, and monthly metrics tracking. This position is onsite based in Tewksbury, MA. What You Will Do Responsible for cost, schedule and execution for Patriot Software and Training Devices scope for assigned programs. Lead development and reporting of proposal costing efforts. Provide mentorship and guidance to team leaders and engineers within the Patriot Software and Training Devices team. Collaborate regularly across functions and engineering disciplines. Travel as required to meet programmatic objectives. Regular travel between multiple Raytheon locations in Massachusetts is required. Occasional domestic and potential international travel. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 10 years of prior relevant experience. Experience managing cost through EVMS, schedule, and execution for technical projects. Experience leading/contributing to proposals, such as creating Basis of Estimates (BOEs), contributing to leadership proposal reviews. Active and transferable U.S. government issued SECRET security clearance is required prior to start date. U.S. Citizenship is required as only U.S. Citizens are eligible for a clearance. Qualifications We Prefer Experience with software development, deployment and test, or systems engineering. Earned Value Certification. Ability to collaborate with other engineering disciplines, Quality, Reliability, and program management. Strong communication and leadership skills for coordinating across internal and external stakeholders. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility- Relocation assistance is available. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ MA Locations: Raytheon Andover, MA Location We Are RTX #LI-Onsite #LI-HS30 As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Amazon One Medical is transforming primary care by offering a platform that makes healthcare more affordable, accessible, and enjoyable. Unlike traditional doctor's office models, it addresses the frustrations of patients, providers, employers, and health networks. With a growing nationwide network, Amazon One Medical ensures members have easy access to comprehensive care and 24/7 virtual services, enhancing the patient experience through advanced technology. However, the company recognizes that much work remains in healthcare transformation. As it expands, Amazon One Medical is focused on building a diverse, driven, and empathetic team, where all employees can thrive. To continue its growth, Amazon One Medical is seeking passionate leaders to manage people, processes, and technology. The Manager I, Customer Servicer plays a vital role in delivering exceptional care, ensuring great experiences for both patients and staff. This role involves implementing the company's mission and leading a team to maintain high-quality, patient-centered services. The ideal candidate will be a strong people leader and problem-solver who excels in creating efficient workflows and fostering team cohesion. They should be self-aware, committed to learning, and able to focus on the bigger picture. The role requires expertise in customer service, administrative work, and team motivation, especially during times of change. This is a great opportunity for someone eager to make a real impact while helping to shape the future of healthcare. Key job responsibilities Oversee daily operations of the inbound, outbound, and administrative (back office) centralized patient support center. Foster a positive team experience through onboarding, training, performance feedback, coaching, learning opportunities, and career development. Manage a team of 15+ specialists and prepare performance reports by collecting and analyzing their data for coaching and feedback. Audit team interactions for quality and compliance, providing feedback to improve patient interactions. Lead team meetings, share important updates, and drive key performance indicators (KPIs) to ensure patient satisfaction and continuous access to care (CSAT/NPS). Assist in setting weekly, monthly, and quarterly goals and action plans for the team. Monitor performance to identify and resolve operational issues, improving overall efficiency. Ensure patients have an exceptional experience by providing timely access to care, handling pre- and post-visit tasks, messages, calls, and resolving issues smoothly. Build an engaged team by effectively communicating using the CICARE framework and Amazon Leadership Principles to meet patient and team experience goals. A day in the life Imagine leading a team that makes a real difference in patients' healthcare journeys. Your day will be filled with strategic team development, operational excellence, and creating meaningful connections that transform how people experience healthcare support. About the team We're a collaborative, innovative group committed to breaking down barriers in healthcare. Our team thrives on solving complex challenges, supporting each other, and creating pathways for exceptional patient experiences. We believe in continuous learning, mutual respect, and driving meaningful change in healthcare delivery. Basic Qualifications Minimum of 1 years of experience leading customer or patient-facing teams OR 3+ years of in-depth back-end administrative experience in a patient-centered role within a multi-state primary healthcare company Ability to work varying shifts based on business needs, including nights, weekends, and holidays, to support 24/7 operations. Proficient with Microsoft Suite and Google Suite applications. Preferred Qualifications 2+ years of experience managing a high-volume contact center. Strong understanding of technology, software, and tools, including experience with IVR systems such as Nice-InContact. Experienced in navigating complex national markets and working within matrix healthcare organizations. Deep knowledge of region-specific healthcare systems with excellent written and verbal communication skills. Able to stay calm and composed to effectively resolve patient issues with minimal friction. Exceptional customer and patient service skills focused on delivering high-quality care. Proven ability to build collaborative team dynamics that foster a supportive and engaged culture. Skilled in talent development through mentorship, coaching, feedback, goal setting, and accountability. Demonstrated success in leading change management initiatives and driving process improvements. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $82,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.

A leading technology consulting firm is seeking a Lead Consultant in Fremont, California. The ideal candidate will have at least 2 years of experience in Java and fluency with the Spring Framework, particularly Spring-Boot. Responsibilities include ensuring effective design and development processes, implementing performance standards, and analyzing organizational data requirements. The position offers an opportunity to work in a dynamic environment, contributing to high availability applications and system architecture. #J-18808-Ljbffr

Customer Service Manager, Operations, Service Manager, Customer Service, Manager, Operation, Retail, Airline

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Job Summary: An exciting opportunity exists for an Principal Integrated Product Team (IPT) Lead to join our Advanced Microelectronics Solutions Department (AMSD) at Raytheon in Andover, MA. AMSD develops, designs, and manufactures compound semiconductor devices, microwave/millimeter-wave integrated circuits, and modules for defense applications. The AMSD Development IPT Lead is responsible for driving flawless technical, schedule, and cost performance for semiconductor and RF module development programs supporting both internal and external customers. The IPT Lead is responsible for ensuring programs deliver on-time, on-budget with No Doubt quality. The candidate must be able to clearly communicate status, issues and resolutions to leadership on matters that significantly impact program success. What You Will Do: Manage Integrated Product Teams Responsible for managing multiple technology development programs ranging from $30K to $5M in value Interacting daily with other cross-business teams to meet program goals and objectives while driving on-time and on-budget performance Formulate and present Estimate-At-Completion (EAC) activities Lead Transition To Production (TTP) activities and coordinate with Production Teams Lead the development of Cost Proposals including development of new semiconductor processes as well as MMIC and RF Module development Work closely with Strategic Business Units to identify and capture new opportunities Qualifications You Must Have: Typically requires a Bachelor's Degree in a Science, Technology, Engineering & Math (STEM) field and a minimum of 8 years of experience in semiconductor design, fabrication, or testing and/or RF module development Previous Integrated Product Team (IPT) Lead or Program Management experience The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Qualifications We Prefer: A Master's degree or Ph.D. in a Science, Technology, Engineering & Math (STEM) field or M.B.A. Proven track record managing technology development programs in the area of microelectronics Understanding of semiconductor manufacturing processes Strong analytical skills Experience in proposal development and creation of basis of estimates / cost justifications Experience in program startup and execution Experience in Program Management (PM) using EVMS techniques Customer focus and collaboration skills Excellent written and oral communication skills Previous experience with a defense contractor and/or government agency What We Offer: Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

**Short Description** Bowman has an opportunity for a Right of Way Supervisor to join our team on a hybrid basis in San Diego, CA. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients. **Purpose** Take on a leadership role within the Right of Way team and coordinate with Right of Way Agents/COS, other leaders, clients, engineers, and other disciplines to deliver transportation, energy, or utility projects on schedule and on budget. Train and mentor staff and manage workload for assigned team. **Responsibilities** **Leadership and Direction** + Receive broad guidance from senior-level management relating to overall key objectives, critical issues, new concepts, and policy matters and general parameters for execution. Manage people and processes to ensure effective execution. Review work produced by staff for quality assurance. **At the Operational and Company Level** + Assist Field Agents in conducting on-site assessments of right of way and utility properties. **Do the Work** + Manage daily assignments and allocation of resources. + Track results and report progress on a regular basis. + Ensure that project processes and procedures are implemented and adhered to. + Provide guidance in challenge identification and development and implementation of solutions. + Complete timesheet review and employee evaluations. **Success Metrics and Competencies** + Ability to work both independently and within a team environment. + Ability to effectively communicate with all levels of the organization and external partners. + Highly motivated and problem-solving attitude. + Strong sense of urgency in responding to constituents. + Effective verbal and written communication skills. + Strong work ethic and commitment to quality. + Self-reliance and ability to operate independently with limited direction. + Strong marketing/business development skills and mindset. + Effective working relationship with internal leaders and peers, as well as external clients. + Commitment to becoming a "citizen" of the broader organization, breaking down barriers and silos. + Ability to effectively manage multiple time-sensitive tasks. + Basic understanding of financial reports and metrics. **Qualifications** + Bachelor's degree or equivalent industry related Right of Way work experience required. + Five or more (5+) years of experience performing aspects of land, Right of Way, easement acquisition, title research, or comparable industry related education. + Minimum of two (2) years of Right of Way supervisory experience, preferred. + Knowledge in all aspects of Right of Way, including acquisition, title, permitting, due diligence, public relations, community outreach and basic understanding of general regulatory and legal issues. + Intermediate computer skills in various Microsoft applications including Outlook, Word, Excel and PowerPoint, as well as familiarity with database systems. + Experience reading design plans/profiles. + Ability to lead and develop a Right of Way team and manage individual projects. + Satisfactory driving record as determined by the Company and a current, valid State driver's license. + Bilingual abilities preferred. + Ability to obtain a real estate license within 90 days in state, if required. **About Bowman** Are you ready to build a career that makes a lasting impact? At Bowman, our people are at the center of everything we do. We're committed to creating an environment where employees can thrive both personally and professionally, while helping to shape the infrastructure of tomorrow. A career at Bowman means being part of a collaborative, forward-thinking organization where innovation, inclusion, and growth are encouraged at every level. We offer competitive compensation, a supportive work environment, and benefits designed to help our employees succeed. **Our comprehensive benefits package includes:** + Medical, dental, vision, life, and disability insurance + 401(k) retirement savings plan with company match + Paid time off, sick leave, and paid holidays + Tuition reimbursement and professional development support + Discretionary bonuses and other performance-based incentives + Employee Assistance Program (EAP), wellness initiatives, and employee discounts Eligibility for certain benefits may vary based on position, location, and employment status. **Physical Demands and Working Environment** + Primarily indoor professional office environment which may include bright/dim light, noise, fumes, odors, and traffic. + Mobility around an office environment. + Frequent and prolonged use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. + Primarily local travel during the business day, although some out-of-the-area and overnight travel may be required according to the needs of the business. + Occasional lifting or carrying up to 20 pounds. + Occasional pushing or pulling up to 20 pounds. + Occasional reaching outward or above shoulder. \#LI-RL1 ** Disclaimer** Note: While this job description is intended to be an accurate reflection of the job requirements, it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary at any time with or without notice. Bowman is proud to be an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (*************************************************************** . If you'd like more information on your EEO rights under the law, please click here (************************************************* . Bowman has an obligation to provide and maintain a safe, healthy, and productive environment for its employees and clients. We are committed to maintaining a drug and alcohol-free workplace. If you have any questions about the application process, please email ********************* . Bowman is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please go here: *************************************************************** If you'd like more information on your EEO rights under the law, please go here: *************************************************

**Short Description** Bowman has an opportunity for a Right of Way Supervisor to join our team in Tampa, FL. At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients. **Purpose** Take on a leadership role within the Right of Way team and coordinate with Right of Way Agents/COS, other leaders, clients, engineers, and other disciplines to deliver transportation, energy, or utility projects on schedule and on budget. Train and mentor staff and manage workload for assigned team. **Responsibilities** **Leadership and Direction** + Receive broad guidance from senior-level management relating to overall key objectives, critical issues, new concepts, and policy matters and general parameters for execution. Manage people and processes to ensure effective execution. Review work produced by staff for quality assurance. **At the Operational and Company Level** + Assist Field Agents in conducting on-site assessments of right of way and utility properties. **Do the Work** + Manage daily assignments and allocation of resources. + Track results and report progress on a regular basis. + Ensure that project processes and procedures are implemented and adhered to. + Provide guidance in challenge identification and development and implementation of solutions. + Complete timesheet review and employee evaluations. **Success Metrics and Competencies** + Ability to work both independently and within a team environment. + Ability to effectively communicate with all levels of the organization and external partners. + Highly motivated and problem-solving attitude. + Strong sense of urgency in responding to constituents. + Effective verbal and written communication skills. + Strong work ethic and commitment to quality. + Self-reliance and ability to operate independently with limited direction. + Strong marketing/business development skills and mindset. + Effective working relationship with internal leaders and peers, as well as external clients. + Commitment to becoming a "citizen" of the broader organization, breaking down barriers and silos. + Ability to effectively manage multiple time-sensitive tasks. + Basic understanding of financial reports and metrics. **Qualifications** + Bachelor's degree or equivalent industry related Right of Way work experience required. + Five or more (5+) years of experience performing aspects of land, Right of Way, easement acquisition, title research, or comparable industry related education. + Minimum of two (2) years of Right of Way supervisory experience, preferred. + Knowledge in all aspects of Right of Way, including acquisition, title, permitting, due diligence, public relations, community outreach and basic understanding of general regulatory and legal issues. + Intermediate computer skills in various Microsoft applications including Outlook, Word, Excel and PowerPoint, as well as familiarity with database systems. + Experience reading design plans/profiles. + Ability to lead and develop a Right of Way team and manage individual projects. + Satisfactory driving record as determined by the Company and a current, valid State driver's license. + Bilingual abilities preferred. + Ability to obtain a real estate license within 90 days in state, if required. **About Bowman** Are you ready to build a career that makes a lasting impact? At Bowman, our people are at the center of everything we do. We're committed to creating an environment where employees can thrive both personally and professionally, while helping to shape the infrastructure of tomorrow. A career at Bowman means being part of a collaborative, forward-thinking organization where innovation, inclusion, and growth are encouraged at every level. We offer competitive compensation, a supportive work environment, and benefits designed to help our employees succeed. **Our comprehensive benefits package includes:** + Medical, dental, vision, life, and disability insurance + 401(k) retirement savings plan with company match + Paid time off, sick leave, and paid holidays + Tuition reimbursement and professional development support + Discretionary bonuses and other performance-based incentives + Employee Assistance Program (EAP), wellness initiatives, and employee discounts Eligibility for certain benefits may vary based on position, location, and employment status. **Physical Demands and Working Environment** + Primarily indoor professional office environment which may include bright/dim light, noise, fumes, odors, and traffic. + Mobility around an office environment. + Frequent and prolonged use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. + Primarily local travel during the business day, although some out-of-the-area and overnight travel may be required according to the needs of the business. + Occasional lifting or carrying up to 20 pounds. + Occasional pushing or pulling up to 20 pounds. + Occasional reaching outward or above shoulder. \#LI-RL1 ** Disclaimer** Note: While this job description is intended to be an accurate reflection of the job requirements, it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary at any time with or without notice. Bowman is proud to be an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (*************************************************************** . If you'd like more information on your EEO rights under the law, please click here (************************************************* . Bowman has an obligation to provide and maintain a safe, healthy, and productive environment for its employees and clients. We are committed to maintaining a drug and alcohol-free workplace. If you have any questions about the application process, please email ********************* . Bowman is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please go here: *************************************************************** If you'd like more information on your EEO rights under the law, please go here: *************************************************