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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $43,263 | $20.80 |
| 2 | Seattle, WA | $42,922 | $20.64 |
| 3 | Warren, NJ | $42,620 | $20.49 |
| 4 | San Leandro, CA | $41,686 | $20.04 |
| 5 | Noank, CT | $41,216 | $19.82 |
| 6 | Washington, MN | $41,010 | $19.72 |
| 7 | New York, NY | $40,181 | $19.32 |
| 8 | Lisle, IL | $39,046 | $18.77 |
| 9 | Denver, CO | $38,561 | $18.54 |
| 10 | Baltimore, MD | $38,334 | $18.43 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $114,122 | $55 | - |
| 2 | Customer Service Expert | $103,699 | $50 | - |
| 3 | Customs Consultant | $101,547 | $49 | - |
| 4 | Customer Account Executive | $89,792 | $43 | - |
| 5 | Service Consultant | $80,088 | $39 | - |
| 6 | Customer Relationship Specialist | $69,869 | $34 | - |
| 7 | Telesales Representative | $68,413 | $33 | - |
| 8 | Customer Solutions Specialist | $66,266 | $32 | - |
| 9 | Customer Care Consultant | $63,120 | $30 | - |
| 10 | Customer Retention Representative | $59,972 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | TTI Maumee Equipment | $38,181 | $18 | - |
| 2 | Gateway 2000 | $38,125 | $18 | 6 |
| 3 | Zenoss | $37,824 | $18 | - |
| 4 | Sharp | $37,483 | $18 | 14 |
| 5 | AMAX | $37,408 | $18 | - |
| 6 | Global Communication Semiconductors | $37,221 | $18 | - |
| 7 | GPI Global | $37,088 | $18 | - |
| 8 | Proxy | $37,086 | $18 | - |
| 9 | Direct Source | $37,076 | $18 | - |
| 10 | Pacific Crest Corp | $37,064 | $18 | 2 |
| 11 | Mainline | $37,033 | $18 | - |
| 12 | Active | $36,982 | $18 | - |
| 13 | National Prosource | $36,958 | $18 | 2 |
| 14 | Technology | $36,945 | $18 | - |
| 15 | Complete Solutions | $36,907 | $18 | - |
| 16 | ESP Systems | $36,857 | $18 | - |
| 17 | ASI | $36,832 | $18 | - |
| 18 | Barco | $36,665 | $18 | - |
| 19 | Canon | $35,981 | $17 | 74 |
| 20 | OTIS POLSKA | $34,126 | $16 | - |