This position will be directly responsible for the overall operation and supervision of the aircraft cabin cleaning staff at San Diego Airport supporting Southwest Airline gates.
$36k-48k yearly est. 6d ago
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Aviation Field Supervisor
ABM Industries, Inc. 4.2
San Diego, CA jobs
Establish and maintain strong client relationships with a positive customer service orientation. Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved. Prov Field, Supervisor, Aviation, Cleaning, Staff, Client Relations, Property Management, Business Services
$36k-48k yearly est. 6d ago
West Coast Field Reimbursement Manager, ENT
Smith & Nephew 4.5
San Francisco, CA jobs
A leading medical technology company is seeking a Field Reimbursement Manager for the West Coast (US) to support reimbursement and market access needs. The role involves training customers on billing practices and managing Patient Access Programs. Candidates should have a Bachelor's degree and at least 3 years of experience in reimbursement or market access. Strong communication skills and an understanding of US healthcare reimbursement mechanisms are essential. Competitive compensation up to $150,000 annually, plus benefits.
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$150k yearly 3d ago
Field Service Supervisor
Cleveland Brothers Equipment Co 4.2
Harrisburg, PA jobs
Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Field Service Supervisor.
In accordance with management directives this position directs the activities of the Field Service Department, as well as the employees, in the performance of Field repairs and parts on equipment to ensure that the company provides the customer with the most efficient and cost-effective product line support possible.
Primary Responsibilities:
This position mandates that the employee be able to perform all of the following functions:
Supervise and develop the personnel of the department
Receive and respond to customer requests or inquiries on equipment repairs
Assist in determination of needed repairs and the timing of repairs
Research information from literature and computer based sources
Assign and schedule equipment and personnel to shop repairs
Other functions as assigned by necessity
This position may perform any combination of the following duties:
Assess employee performance and provide guidance or recommend training needed to reach and maintain acceptable performance level
Foster good employee/management relations
Decide upon and administer employee discipline as required
Receive calls from customers on a daily basis concerning the price and schedule for machine repair or service, technical information, recognition of warranty contracts, equipment transportation needs, and other issues
Discuss complex repair diagnoses or procedures with Technical Communicators or other personnel within the company or with the manufacturer
Address equipment down time concerns through scheduling repairs at times most convenient to the customer
Utilize mainframe, personal computers, as well as literature sources such as pricing manuals, service manuals, parts books, service warranty guides, etc, to find information on invoices, work orders, parts availability, repair procedures, flat rate pricing, machine repair history, components under warranty coverage, and other similar information
Devise work schedules for repairs to be performed in the field which utilize available mechanics and service vehicles in the most cost efficient manner while taking into consideration parts availability and delivery schedules
Examine work orders, requisitions, service reports, claim forms, bills of lading, etc, for accuracy and by request of other departments, personnel or the customer; draft budget recommendations
Perform other work related duties as assigned
Degrees or Other Special Requirements:
Comprehensive knowledge of mechanical repair procedures and their application to equipment repair
Thorough understanding of Company/contract practices and policies in relation to the direction of the work force
Significant talent in the direction and scheduling of persons, as well as those who supervise and support them, to achieve the highest possible degree of productivity
Considerable written and verbal communication skills for the conveyance of instructions
Working skills in computer applications in a Windows based environment to provide for continual improvement of department efficiency
Provide superior customer service and product support through management of all aspects of the service department
Responsible for developing and managing relationships with customers, employees, salesmen and various departments within Cleveland Brothers.
Proven success in managing and developing staff. Superior interpersonal and relationship building skills
Precise documentation, organized, and detail oriented
Ability to manage day to day operations
Strong verbal and written communication skills. Intermediate computer skills
Proficiency with MS office software, Lotus Notes and DBSi
Responsible for growing and continuing to improve efficiency
Skills / Knowledge / Qualifications:
Five years of hands on supervisory experience within a field environment demonstrating increased responsibility and knowledge of Caterpillar product lines, or an equivalent combination of training and experience acceptable to Company.
Why Join the Cleveland Brothers Team
Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.
About Us: For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors.
From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service.
Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals.
At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals. Discover how we can support your operations at **************************
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Compensation
$76,200 - $99,128.74 / year
Benefit Information
Competitive Compensation Phenomenal Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing
$76.2k-99.1k yearly 2d ago
Supervisor
Avery Dennison 4.8
Dallas, TX jobs
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at **********************
At Avery Dennison, some of the great benefits we provide are:
+ Health & wellness benefits starting on day 1 of employment
+ Paid parental leave
+ 401K eligibility
+ Tuition reimbursement
+ Employee Assistance Program eligibility / Health Advocate
+ Paid vacation and paid holidays
Job Description
Supervise the activities of associates in Service Bureau production department. Responsible for all equipment functionality and respective maintenance/repairs. Responsible for accurate inventory of materials to ensure production needs are met.
► Key Areas of Responsibility
Supervises the Service Bureau associates and Lead(s).
Responsible for all Service Bureau equipment and its upkeep.
Coordinates all workflow and responsibilities for Service Bureau.
Maintains ERP system programs to accurately enter and release inventory items. Must have a complete understanding of all systems and procedures.
Maintains correct inventory records for warehouse and workflow areas.
Resolves inventory discrepancies by researching inventory problems and determining the best course of action to resolve the problem and prevent future occurrences.
Coordinates cycle counts and other inventory counts as needed.
Coordinates activities with other departments to insure proper procedures regarding the movement of materials offsite and internally.
Ensures all shipments are completed and all packages are shipped to the correct person or place as directed by the daily job schedule job ticket or customer special instructions.
Communicates any problems or quality issues, due to printing, laminating, or shipping errors to the appropriate individuals.
Double checks all shipments leaving the production facility for any errors before arriving to the customer.
Keeps all work areas safe, clean and in good condition.
Follows any other instructions given by supervisors and/or management to complete other tasks or projects, ensuring the objectives are accomplished accurately and within the timeframe allotted.
Makes suggestions for procedural changes and enhancements to insure a process of continual improvement.
Recruit, train, supervise, develop, and conduct performance reviews for department staff.
Other duties as assigned by management.
Qualifications
► Key Qualifications
Must have a high school diploma or GED equivalent. Bachelor's degree in business or related field preferred.
Five years' related experience in production/printing industry required.
Must have at least 5 years' previous supervisory experience.
Must have good verbal, written and interpersonal communication skills.
Must have intermediate PC skills in Microsoft Excel, Microsoft Word, and Outlook.
Must have previous experience in an ERP software system.
Ability to embody and reflect Vestcom's core values
► Additional Requirements
Use of appropriate Personal Protective Equipment is required
Compliance with Company policies concerning maintaining a drug free workplace is required
Compliance with all Company policies is required including all safety policies and procedures
► Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
► Management Disclaimer
Vestcom's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason.
Additional Information
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Reasonable Accommodations Notice
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled
$69k-92k yearly est. 2d ago
Supervisor
American Leather 4.7
Dallas, TX jobs
false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 PRIMARY RESPONSIBILITIES
Executes the daily production schedule maintaining high standards of manufacturing operations to ensure products conform to established quality standards.
Achieve optimum productivity and employee efficiency levels with least amount of overhead and raw material costs.
Directs and monitors section leads to accomplish goals of the production schedule, consistent with established manufacturing and safety procedures.
Act as liaison between department management/subordinate levels, as well as to inform personnel of policies and procedures and all matters that affect their performance.
Works in collaboration with Human Resources to ensure employee retention, training and development, and capacity levels.
Hire, train, develop and evaluate staff.
Take corrective action as necessary on a timely basis and in accordance with company policy.
Ensure compliance with current federal, and company safety regulations.
Recommends changes to improve productivity and reduce cost and scrap, monitor scrap and rework data.
Implements and maintains production standards.
Implements various programs essential to manufacturing procedures (e.g., training, safety, housekeeping, cost reduction, worker involvement, security, etc.).
Responsible for completing (sewing) projects according to production schedules and send them to shipping
Propose, develop and implement optimal and cost-effective manufacturing processes and methods for furniture manufacturing, interacting directly with Engineering and Product Development
Efficiently manage manpower and equipment (capacity) according to production schedules and customer needs
Assign employee's shifts and department hours of operation to fulfill production activities in a cost-effective and efficient manner
Conduct periodic performance and attendance evaluation of direct reports and communicate progress to management and HR
Motivate direct reports and collaborate with peers to achieve common company goals while developing skills and promoting a good working environment among employees.
Coordinate the manufacturing launch of new/revised products including establishing production standards, reviewing bill of materials (BOM's), training team members and evaluating results
Apply statistical analysis methods and perform product/process analysis for cost reduction, quality improvement, and improved efficiency
Identify problems and propose solutions to reduce waste and cycle time, providing business solutions to improve bottom-line results
Evaluate and improve operational processes, reducing or eliminating non-value-adding activities
Track production flows, prioritize manufacturing activities and execute plans established from upper managers as a result from team collaboration
Oversees proper equipment operation and operator's maintenance routines to avoid equipment malfunction or damages
Perform miscellaneous duties and projects as assigned and required.
$35k-47k yearly est. 2d ago
Janitorial Site Supervisor - Plano, TX - 31817
Harvard Maintenance, Inc. 4.2
Plano, TX jobs
Job Site Location US-TX-Plano Requisition ID 2025-31817 Schedule Monday- Friday 4pm - 12:30am Hire Type Full-Time Life at Harvard
Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
A day in the life:
Supervise, direct, and coordinate employees, supplies and equipment. Responsible for ensuring the cleaning and maintaining of assigned property is completed according to contractual specifications.
What you'll do as an Exceptional Team Member
Maintain all payroll records, performance documents and disciplinary actions
Assign tasks to workers based on job requirements or special assignments
Perform quality control to conform with Harvard and customer standards
Train new and existing staff on proper cleaning techniques
Ensure proper safety equipment and techniques are utilized and adhered to
Order and issue supplies and equipment
Responds to customer issues and escalates as necessary
Responsible for general equipment maintenance
Manage projects and special assignment as requested
What you'll need to be an Extraordinary Team Member
Minimum of 2 years' experience in the cleaning/janitorial field
Previous Supervisory experience preferred
Valid state driver's license
Must be able to communicate in English
Must be able to write basic business documents
Physical Demands and Work Environment:
Hold professional conversations with clients, subordinates, and colleagues
Operate all basic office technology
Ability to conduct face-to-face discussions with individuals or groups at all professional levels
Work in close proximity to others
Work outdoors in all changing weather condition in geographical area
Standing and/or walking, sitting, stooping, or kneeling
The Harvard Promise
Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today and be part of something extraordinary.
********************
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
Our Salary & Wage Details
Pay range: $25.00 - $28.00 per hour
Schedule
Monday- Friday 4pm - 12:30am
$25-28 hourly 3d ago
Working Supervisor - Janitorial Services - 36138
Harvard Maintenance, Inc. 4.2
Cincinnati, OH jobs
Job Site Location US-OH-Cincinnati Requisition ID 2026-36138 Schedule Monday - Friday, 5 pm - 1:30 am Hire Type Full-Time Life at Harvard
Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
A day in the life:
Supervise, direct, and coordinate employees, supplies and equipment. Responsible for ensuring the cleaning and maintaining of assigned property is completed according to contractual specifications.
What you'll do as an Exceptional Team Member
Maintain all oversite of porters and matrons
Assign tasks to workers based on job requirements or special assignments
Perform quality control to conform with Harvard and customer standards
Train new and existing staff on proper cleaning techniques
Ensure proper safety equipment and techniques are utilized and adhered to
Order and issue supplies and equipment
Check work tickets
Responsible for general equipment maintenance
Manage general cleaning
What you'll need to be an Extraordinary Team Member
High School Diploma
Minimum of 3 years' experience in the cleaning/janitorial field
Previous Supervisory experience preferred
Valid state driver's license
Must be able to communicate in English
Must be able to write basic business documents
The Harvard Promise
Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today and be part of something extraordinary.
********************
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
Our Salary & Wage Details
USD $19.00/Hr.
Schedule
Monday - Friday, 5 pm - 1:30 am
$19 hourly 3d ago
Working Supervisor - Supervisor de trabajo - 36305
Harvard Maintenance, Inc. 4.2
Houston, TX jobs
Job Site Location US-TX-Houston Requisition ID 2026-36305 Schedule Mon-Fri Hire Type Full-Time Life at Harvard
Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
A day in the life:
Supervise, direct, and coordinate employees, supplies and equipment. Responsible for ensuring the cleaning and maintaining of assigned property is completed according to contractual specifications.
What you'll do as an Exceptional Team Member
Maintain all oversite of porters and matrons
Assign tasks to workers based on job requirements or special assignments
Perform quality control to conform with Harvard and customer standards
Train new and existing staff on proper cleaning techniques
Ensure proper safety equipment and techniques are utilized and adhered to
Order and issue supplies and equipment
Check work tickets
Responsible for general equipment maintenance
Manage general cleaning
What you'll need to be an Extraordinary Team Member
High School Diploma
Minimum of 3 years' experience in the cleaning/janitorial field
Previous Supervisory experience preferred
Valid state driver's license
Must be able to communicate in English
Must be able to write basic business documents
The Harvard Promise
Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today and be part of something extraordinary.
********************
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
Our Salary & Wage Details
USD $15.50/Hr.
Schedule
Mon-Fri
$15.5 hourly 5d ago
Supervisor
ABM Industries 4.2
Saint Paul, MN jobs
The Supervisor will ensure company standards are met in compliance with parking and valet operations and servicing contractual obligations to customers within specified budget of labor and expense.
**Pay:** $25/HR
_The pay listed is the hourly rate range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data._
**Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management (******************************************************************************************************************************
**POSITION RESPONSIBILITIES**
+ Supervise staff
+ Answer phones
+ Provide customer services assistance
+ Replenish tickets
+ Maintain contract specifications
+ Maintain service quantity and quality to client and the company
+ Perform safety audits
+ Check all work on a nightly and turn in completion reports
+ Train new staff and oversee on-going training of existing employees in proper methods and use of equipment, safety practices, and regulations
+ Perform daily quality control inspections
+ Assists in safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies
+ Be aware of the fundamentals of good personnel management, understand and use proper personnel management skills to resolve problems with personnel
+ Ensure area is in compliance with all State and Federal guidelines as well as company policies
+ Perform other duties as assigned or requested
**KNOWLEDGE, SKILLS & ABILITIES**
+ Experience leading a team
+ Experience working in parking or valet operations preferred
+ Valid Driver's License required
+ Knowledge of Microsoft Office (Excel & Word)
+ Good communication skills both written and verbal
+ Must meet all requirements to receive required airport SIDA badge and Customs Seal
REQNUMBER: 139139
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
$25 hourly 2d ago
Supervisor
ABM Industries, Inc. 4.2
Saint Paul, MN jobs
The Supervisor will ensure company standards are met in compliance with parking and valet operations and servicing contractual obligations to customers within specified budget of labor and expense. Pay: $25/ HR The pay listed is the hourly rate range Supervisor, Management, Property Management
$25 hourly 2d ago
Daytime Supervisor
ABM 4.2
Orlando, FL jobs
This Supervisor role is responsible for the direct oversight of an assigned account and on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. This is a full-time position. Strongly prefer-previous Supervisor / Janitorial and Airport background along with Bilingual abilit
$31k-48k yearly est. 2d ago
Daytime Supervisor
ABM Industries, Inc. 4.2
Orlando, FL jobs
This Supervisor role is responsible for the direct oversight of an assigned account and on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met and that front-line e Supervisor, Management, Property Management
$31k-48k yearly est. 2d ago
Janitorial Site Supervisor-36238
Harvard Maintenance, Inc. 4.2
Miami, FL jobs
Job Site Location US-FL-Miami Requisition ID 2026-36238 Schedule Monday to Friday from 5:30pm to 10:30pm (25hrs a week) Hire Type Part-Time Life at Harvard
Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
A day in the life:
The Janitorial Site Supervisor supervises, directs, and coordinates employees, supplies, and equipment. This person is responsible for ensuring that the cleaning and maintenance tasks at the assigned property are completed according to contractual specifications.
What you'll do as an Exceptional Team Member
Maintain all payroll records, performance documents and disciplinary actions
Assign tasks to workers based on job requirements or special assignments
Perform quality control to conform with Harvard and customer standards
Train new and existing staff on proper cleaning techniques
Ensure proper safety equipment and techniques are utilized and adhered to
Order and issue supplies and equipment
Responds to customer issues and escalates as necessary
Responsible for general equipment maintenance
Manage projects and special assignment as requested
What you'll need to be an Extraordinary Team Member
Supervisory experience in janitorial or commercial cleaning required
1+ year of relevant cleaning or facility maintenance experience
Strong leadership, communication, and team management skills
Knowledge of cleaning procedures, chemicals, and equipment
Ability to train staff, conduct inspections, and ensure safety compliance
Tech-savvy; able to use smartphones/tablets for scheduling and reporting
Organized, reliable, and able to work flexible hours
The Harvard Promise
Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today and be part of something extraordinary.
********************
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
Our Salary & Wage Details
USD $16.00/Hr.
Schedule
Monday to Friday from 5:30pm to 10:30pm (25hrs a week)
$16 hourly 3d ago
Supervisor
ABM 4.2
Saint Paul, MN jobs
The 3rd Shift Supervisor will ensure company standards are met in compliance with parking and valet operations and servicing contractual obligations to customers within specified budget of labor and expense. Shift/Days: 10:00 pm - 6:30 am Thursday - Monday
$29k-38k yearly est. 2d ago
Field Service Supervisor, ATC Program - Frederick, MD
Rohde & Schwarz 4.8
Columbia, SC jobs
Services : Field Service Supervisor, ATC Program - Frederick, MD Apply now Contact Your Rohde & Schwarz recruiting team is looking forward to receiving your application. Info City/region Maryland (USA) Entry level Professionals Employment Type Full-time Ref. Number 15086
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We are looking for a Field Service Supervisor to support Air Traffic Controller business based out of our Frederick, MD facility. This position is responsible for ensuring service and support commitments for both government and commercial service level agreements are fulfilled. The position is also expected to drive Continual Improvement initiatives to ensure ever-improving customer experience and employee satisfaction.
Your tasks
* Develops and leads remote field service technician teams to achieve best in class operating metrics by building a cohesive team environment and working cross functionally to enhance performance.
* Coordinate multiple complex system installation project events simultaneously, plus unscheduled and/or scheduled corrective and preventative maintenance activities
* Develop schedule & manage logistics to task technicians & subcontractors, tools & parts to complete service events
* Coordinate and document site survey results ahead of installation
* Manage complex projects involving multiple departments and various technical and business process related deliverables
* Lead, promote, and facilitate continuous improvement activities while using problem solving and lean tools to drive change.
* Ensure customers see Service and Support as a strong positive feature of Rohde & Schwarz solutions. Manage customer escalations
* Provide quality information to Rohde & Schwarz development teams for the enhancement of product performance.
* Maintain favorable working relationships with employees through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, and efficiency.
Exciting insights into Rohde & Schwarz
Our colleagues provide insider information about:
* Daily adventures and challenges
* Our passionate team
* The technologies behind the innovative projects and solutions
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Your qualifications
* 3+ years of management experience with technical or business Bachelor's degree, or 10+ years of management experience with AA/AS degree
* Experienced with Air Traffic Controller Systems, and/or IP based voice communication systems installation and service a plus
* Technical capability to understand RF and Electrical system fundamentals. Ability to comprehend technical electrical and mechanical documentation and apply knowledge in relevant situations
* Demonstrated experience in managing and coordinating time sensitive technician deployment schedules
* Demonstrated experience managing complex projects. PMP/PMI Certification is a plus
* Proficiency in MS Excel, with the ability to use data manipulation functions to analyze, filter, sort, and present complex datasets effectively through charts and graphs, enabling informed decision-making
* Excellent communication and team work skills
* Candidate should be based close to a major US airport
* Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel
* Available to support an on-call schedule and respond to on- demand travel for service actions at short notice
* Ability to respond to service requests and escalations outside of standard business hours and on weekends and holidays
* Proficiency in Microsoft Office tools
* Experience in Lean, Six Sigma, and 5S a plus
* Familiarity with SAP a plus
* In order to be considered, candidates must be a current US resident with valid work authorization
* Ability to obtain FAA security clearance
Interested?
We are looking forward to receiving your application!
The total compensation for this position is $$85K-$110K. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills.
We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics.
Apply now
Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.
Our offer
* Flexible working hour models
* Training & continuing education
* Privately owned company
* Promoting innovation
* Long-term & attractive work environment
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$85k-110k yearly 42d ago
Field Service Supervisor (Dock/Door Foreman)
National Equipment & Service Corporation 3.5
Irvine, CA jobs
Who We Are
National Equipment and Service (NES) is a premier provider of preventative maintenance, repair, and installation services for industrial warehouse equipment, including roll-up doors and dock levelers. We specialize in ensuring the smooth and efficient operation of critical infrastructure within warehouses and distribution centers, helping businesses maintain safety and productivity. Our commitment to delivering superior service and expert solutions makes us a trusted partner in the industry.
Why NES
At NES, we are committed to becoming the Best Place to Work where employees are empowered and valued. We invest in our people by offering executive coaching, on and off-site training, industry certifications, and other forms of professional development, competitive pay and benefits, and the opportunity to be part of a team dedicated to delivering excellence in the industrial equipment service industry. Join us at NES, where your skills and contributions help drive the success of our clients and you will help build the core business by being involved in key decisions as we grow - both inside and outside the department. Check out our benefits for field employees!
What the Role is
The Field Service Supervisor at National Equipment and Service (NES) is a key leader responsible for managing field operations, ensuring quality and safety compliance, and driving both technician training and customer engagement. This role emphasizes hands-on oversight of field activities, guiding and developing technicians, and maintaining high levels of customer satisfaction. Additionally, the Field Service Supervisor manages large and complex projects, coordinates resources and logistics, and ensures that all operations are conducted in accordance with safety protocols and company standards.
Key Responsibilities:
In-Field Oversight:
Conduct regular site visits to ensure technicians adhere to quality, safety protocols, and company policies.
Conduct safety checks on sites, vehicles, and technicians to ensure a safe working environment.
Serve as a point of contact for technical support escalations, troubleshooting complex issues, and providing guidance to field technicians as needed.
Manage and oversee large and complex projects, coordinating resources, schedules, and logistics to ensure projects are completed on time, within budget, and in compliance with safety regulations.
Training:
Design, implement, and continuously improve field training programs for technicians, with a focus on safety, compliance, and customer satisfaction.
Track and monitor the progress of all technician training and development to ensure everyone meets scheduled targets.
Lead recall jobs alongside the original technician, providing hands-on training and coaching to teach the technician what went wrong, how to identify and fix it, and how to prevent it in the future.
Train and coach existing Team Leads; identify and develop new Team Leads, emphasizing the importance of safety and customer experience in leadership roles.
Gather and record feedback from employees to enhance training programs and improve the overall employee experience in the field.
Customer Engagement:
Identify opportunities to educate customers about our products, services, safety practices, and additional service offerings.
Identify and report any safety or operational issues beyond the scope of work to the customer; proactively engage with customers during technical issues, delivering exceptional service by promptly addressing concerns and quickly resolving any problems.
Gather and record feedback from customers to consistently enhance the customer experience and improve service delivery and the overall customer experience.
Required Qualifications:
Technical: Minimum of 5 years of experience in the installation, maintenance, and repair of industrial doors, loading dock equipment, and material handling systems.
Software: Proficient with FSM (Field Service Management) systems that manage all aspects of field operations (Estimates, Work Orders, Dispatching, Scheduling, etc.); all work is logged and processed digitally in our app from your iPhone/iPad.
Leadership: Proven experience in supervising and managing field service teams, including leading large and complex projects.
Technical Skills: Strong technical background in troubleshooting and resolving issues related to industrial equipment, with a focus on safety and compliance.
Training & Development: Experience in designing and implementing training programs for field technicians, with an emphasis on safety, compliance, and customer satisfaction.
Customer Service: Excellent communication and customer service skills, with a track record of effectively managing customer interactions and resolving issues on-site.
Problem-Solving: Strong problem-solving abilities, capable of troubleshooting complex technical issues and providing guidance to field technicians.
Project Management: Experience in coordinating resources, schedules, and logistics for large-scale projects, ensuring completion on time and within budget.
Safety Compliance: In-depth knowledge of safety regulations and best practices, with the ability to enforce safety protocols in the field.
Driver's License: Valid Driver's License with a clean driving record.
Additional Qualifications (desired, but not required):
Certifications: OSHA certifications, First Aid/CPR/BLS certification, and Aerial Lift and Forklift Certification, or any other relevant certifications.
Technical Expertise: Additional experience with hydraulic and pneumatic systems, welding, steel fabrication, and electrical work.
Advanced Leadership Training: Formal training or certification in leadership, team development, or project management.
Industry Knowledge: Familiarity with the latest industry trends and technologies related to warehouse and industrial equipment.
Customer Engagement: Experience in customer relationship management (CRM) systems or customer experience improvement initiatives.
Bilingual: Proficiency in a second language, particularly Spanish, to better serve our diverse customer base.
Work Environment:
Work in various environments, including warehouses and outdoor customer locations.
Use of personal protective equipment (PPE) is required for safety.
Travel Requirements:
Frequent travel to job sites, vendor locations, and our headquarters in Irvine is required. The company provides a fully equipped van that you can take home, allowing you to be dispatched directly from your residence.
Benefits:
Health:
Medical/Dental/Vision (50% employer contribution for Medical)
Additional Insurances: Life, Critical Illness, Accident, etc.
Free Employee Assistance Program
Financial:
Weekly Paychecks
Overtime Opportunities
Annual Performance and Compensation Reviews
Quarterly celebrations and rewards
Bonus program based on team goals and field sales
401(k)
Time Off:
2 weeks dedicated Vacation Time
5 days dedicated Sick Time
7 Paid Holidays
Safety:
All necessary PPE provided on day one
Personalized OSHA-compliant fire-rated uniforms
Aerial Lift and Forklift Certification
OSHA certifications
First Aid / CPR / BLS
Employee Development:
Comprehensive paid training program
Opportunities for growth and internal advancement
Tuition Reimbursement
Tools and Equipment:
Company-branded gear
iPhone and iPad
Fully equipped vehicle with welder, tools, and equipment
Fuel and maintenance card
Equal Opportunity Employment:
NES considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
$47k-73k yearly est. 60d+ ago
Field Service Supervisor - Lift Truck
Ring Power 4.5
Saint Petersburg, FL jobs
Main Duties & Responsibilities
Primary Job Role
Enforces all safety policies and procedures. Ensures acceptable truck condition / appearance, tool inventory, equipment, required service manuals and safety items.
Receives calls from customers for field service repairs. Secures customer authorization and applicable information as required.
Ensures customer is kept up-to-date on the status of his/her work, including revised estimates.
Opens field service work orders, segments and prints time cards. Ensures all employees know their job assignments by starting time.
Responsible for all field operations and tracing of all field work orders. Follow-ups field service work orders, calls customers.
Checks all field work orders for accuracy, approves and forwards to appropriate office personnel (Service Manager, Service Administrator).
Provides necessary technical advice to technicians to maximize repair integrity and minimize service warranty.
Participates in service meeting at the branch.
Reviews each employee annually with Service Manager to review his/her progress and job classification. Makes recommendations annually to Service Manager for pay increases.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option.
Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas.
Company Overview
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.
Qualifications Education and Experience
Formal Education High School diploma or GED
Experience 3-4 years
Required / Credentials
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Valid drivers license
Good computer skills with Microsoft applications.
Not Required but Highly Desired Criteria
Extensive industry specific equipment familiarity and service skill.
Updating of Knowledge
Job requirements occasionally change requiring re-training to stay current every 3-5 years.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness
Problem Solving Job requires problem solving ability, established examples / guidance are not always available
Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.
Working Environment
Stress Load Regular exposure to these stresses (20-80% of the time).
Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.
Organizational Impact
A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.
Supervisory Responsibility
Job involves a first level leader, responsible for team members only - no subordinate Supervisors / Managers)
Physical Demands
"NA": Not Applicable
"O": Occasionally - (up to 3 hours/day)
"F": Frequently - (3-6 hours/day)
"C": Constantly - (6-8 hours/day)
O: Climbing
O: Balancing
O: Stooping
O: Kneeling
O: Crouching
O: Crawling
O: Reaching
F: Standing
C: Sitting
F: Walking
O: Feeling
O: Fingering
O: Grasping
C: Repetitive Motion
C: Talking
C: Hearing
O: Pushing - Up to 25 lbs.
O: Pulling - Up to 25 lbs.
O: Lifting - Up to 25 lbs.
O: Pushing - 26-50 lbs
O: Pulling - 26-50 lbs.
O: Lifting - 26-50 lbs.
O: Pushing - Over 50 lbs.
O: Pulling - Over 50 lbs.
O: Lifting - Over 50 lbs.
Environmental Conditions
"NA": Not Applicable
"O": Occasionally - (up to 3 hours/day)
"F": Frequently - (3-6 hours/day)
"C": Constantly - (6-8 hours/day)
C: Inside conditions: Protection from weather but not necessarily from temperature change.
N/A: Outside environmental conditions: No effective protection from weather.
N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour.
N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour.
N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level
N/A: Vibration: Exposure to oscillating movements of the extremities of whole body.
N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.
N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids.
N/A: Air particulates / contaminants: the worker is required to wear respirator.
RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER
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$43k-58k yearly est. Auto-Apply 46d ago
Field Service Supervisor
Cleaning Technologies Group 3.5
Cincinnati, OH jobs
Job Title: Field Service Supervisor Department: Technical Service Reports To: Technical Service Manager Exemption Classification: Exempt Summary: Supervise field techs, dealing with customer request for service for either warranty or information request, scheduling and coordination start-ups on new equipment and following up on these start-ups. MINIMUM REQUIREMENTS TO PERFORM DUTIES Essential Duties and Responsibilities: 1. Supervise technicians during installation and startup of machines at the customers' plant and maintain all working components as determined by customers' needs. 2. Schedule and coordinate travel to customers' location(s) for techs to supervise installation of our machines at the customer's plant and perform startup of new machine. 3. Assist techs with field trouble shooting on both warranty and repair orders. 4. Review jobs in the shop as production is in progress for possible field service problems. 5. Training of other employees and/or customers on machines. 6. Review and post service reports on jobs in the fields. 7. Assist Technical Service Manager when required. 8. Other functions as directed. Supervisory Responsibilities: Supervise Field Service Technicians and assist in training of temporary/new employees. Qualifications/Skills: Must be able to present information to groups of employees, customers, suppliers, etc. both in writing and verbally. Be able to use Word, Excel and PowerPoint to communicate this information. Education and/or Experience: College degree in electrical engineering and/or 2-3 years of technical experience in manufacturing automation, material handling, and/or machine control. Must have product component level knowledge, programming experience. Position requires multiple projects be handled at one time. Language Skills: Communicate verbally and/or in writing with customers, suppliers, other employees, other departments and supervision as to work in progress, problems and/or completion. Must be able to present information to groups of employees, customers, vendors, etc. Mathematical Skills: Be able to add, subtract, multiply and divide basic numbers. Calculate percentages and perform advanced mathematical procedures. College level mathematics. Reasoning Ability: Be able to identify work process problems and possible solutions. Certificates/Licenses/Registrations: Maintain local, regional and/or national memberships in appropriate professional organizations/associations. Physical Demands: Stand for prolonged periods of time on concrete floor. Will be required to kneel, squat, stoop, recline, climb, crawl, and/or bend on an as needed basis. Must be able to adjust visual focus. Must be able to lift up to 50 lbs. unassisted, over 50 lbs. with assistance of a lifting device. Work Environment: Traditional shop atmosphere. Subject to temperature variance based on season. Loud noise level. May be exposed to various fumes or smells based on job. Travel : Some travel (10% - 20% of the time) throughout North America to customer jobsite for startups, machine commissioning, and warranty work as dictated by project. Some International travel required.
$29k-43k yearly est. 60d+ ago
Supervisor, Field Service
Gosiger 4.2
Dayton, OH jobs
Under minimal direction provides assistance and support to the Service Manager in providing direction and support to the Field Service staff. Incumbent is responsible for the coordination and project management of Machine Tool installation and repair. As a Field Service Supervisor the incumbent is responsible for providing technical support and assistance to the Field Service Staff for troubleshooting, repair and upgrade for internal/external customers ensuring customer development, retention and satisfaction. As a member of the management team the incumbent is responsible for the efficiency and productivity of the Service Department and strongly supports teamwork in supporting sales efforts. Incumbent works closely with their supervisor in coordinating development and performance management of the Field Service Staff. Based on business need incumbent will continue to be responsible for the troubleshooting and repair of customer equipment and will share in the work load to ensure customer satisfaction and retention.
This position is classified as Non-exempt in accordance to the FLSA Guidelines. The job responsibility of performing installation, troubleshooting and repair is 20% or greater of the incumbents work time resulting in eligibility for overtime wages. Incumbent must follow the company guidelines for non exempt hours worked and absence.
Essential Responsibilities and Accountabilities:
Assist the Service Manager in providing leadership and daily direction to the Field Service Team. Works closely with management for Service staff development and performance management. Works closely with their supervisor and Corporate Human Resources in the recruitment, interviewing and selection of Field Service Technicians.
Monitor and ensure service team maintains appropriate technical skills for optimum efficiency and utilization.
Manages the Service Apprentice new hires through the 18-month program through graduation. Ensures all training program criteria is met.
Assists in the development and the daily management of the department budget. Prepares operation reports as required, reviews for trends and efficiency opportunities.
Provides assistance and/or performs dispatch requirements to meet the customer need and establishes priority of customer calls.
As a member of the management team conducts department meetings and ensures all company communications are flowed down to ensure company information is received and understood. Frequently reviews “open issues” and expedites resolution.
Assist Service Technicians and Engineers with more complex and demanding service jobs.
During peak work periods, vacations, illnesses, etc. performs routine service calls to ensure timely resolution of customer service needs.
Manages a machine checklist process to catch elementary potential problems early and eliminate return visits to address undetected problems.
Works with service manager to review machine installation sheets prior to machine installation to ensure Service Tech/Eng. is appropriately prepared. Performs appropriate and timely communications to the customer for machine installation and ensures the customer receives all necessary technical and machine documentation.
Personally attends to dissatisfied customer service issues for timely resolution ensuring customer satisfaction.
Continually improves processes and procedures that will enable better service to our customers, support a 24/7 service support environment, and department profitability.
Participates in the management of the division showroom and ensures efficient and orderly operations and acceptable appearance.
Responsible for maintaining current technical, interpersonal, and communication skills through continuous development. Progressive development of skills should be cultivated through further education, seminars, company training and other external resources such as reading material. Accountable for maintaining technical service skills at the highest level by attending builder training.
Based on business need, assists, supports and/or performs other duties within scope and ability. Assumes accountability and responsibility for assigned projects and programs.
Qualifications
Essential Qualifications:
Associates Degree in Business Administration or the equivalent in experience and formal coursework developing management skills, leadership, and team
building.
Minimum 2 years' experience demonstrating leadership and team building skills.
Formal education/training in the troubleshooting, repair, and installation of CNC Machine Tools.
Minimum 10 years' experience demonstrating the knowledge of servicing CNC machine tool products.
Ability to maintain professional conduct when dealing with customers, builder representatives and staff
Good business writing and documentation skills.
Excellent interpersonal communication skills.
Demonstrated self-starter and effective use of organization and planning skills.
PC literate and skill efficiency in job related software/programs.
Ability to participate as a member of a team, crossing department and divisional lines.
Working Conditions:
Office & manufacturing work environment which includes moving mechanical machine parts, potentially loud equipment, with exposure to a variety of non-hazardous and hazardous chemicals and airborne particles.
Hands on work with machine tool equipment.
LCD viewing and key entry
Internal/external customer communications with vendor contact