Field Supervisor jobs at Konecranes - 469 jobs

Establish and maintain strong client relationships with a positive customer service orientation. Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved. Prov Field, Supervisor, Aviation, Cleaning, Staff, Client Relations, Property Management, Business Services

A leading medical technology company is seeking a Field Reimbursement Manager for the West Coast (US) to support reimbursement and market access needs. The role involves training customers on billing practices and managing Patient Access Programs. Candidates should have a Bachelor's degree and at least 3 years of experience in reimbursement or market access. Strong communication skills and an understanding of US healthcare reimbursement mechanisms are essential. Competitive compensation up to $150,000 annually, plus benefits. #J-18808-Ljbffr

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: + Health & wellness benefits starting on day 1 of employment + Paid parental leave + 401K eligibility + Tuition reimbursement + Employee Assistance Program eligibility / Health Advocate + Paid vacation and paid holidays Job Description Supervise the activities of associates in Service Bureau production department. Responsible for all equipment functionality and respective maintenance/repairs. Responsible for accurate inventory of materials to ensure production needs are met. ► Key Areas of Responsibility Supervises the Service Bureau associates and Lead(s). Responsible for all Service Bureau equipment and its upkeep. Coordinates all workflow and responsibilities for Service Bureau. Maintains ERP system programs to accurately enter and release inventory items. Must have a complete understanding of all systems and procedures. Maintains correct inventory records for warehouse and workflow areas. Resolves inventory discrepancies by researching inventory problems and determining the best course of action to resolve the problem and prevent future occurrences. Coordinates cycle counts and other inventory counts as needed. Coordinates activities with other departments to insure proper procedures regarding the movement of materials offsite and internally. Ensures all shipments are completed and all packages are shipped to the correct person or place as directed by the daily job schedule job ticket or customer special instructions. Communicates any problems or quality issues, due to printing, laminating, or shipping errors to the appropriate individuals. Double checks all shipments leaving the production facility for any errors before arriving to the customer. Keeps all work areas safe, clean and in good condition. Follows any other instructions given by supervisors and/or management to complete other tasks or projects, ensuring the objectives are accomplished accurately and within the timeframe allotted. Makes suggestions for procedural changes and enhancements to insure a process of continual improvement. Recruit, train, supervise, develop, and conduct performance reviews for department staff. Other duties as assigned by management. Qualifications ► Key Qualifications Must have a high school diploma or GED equivalent. Bachelor's degree in business or related field preferred. Five years' related experience in production/printing industry required. Must have at least 5 years' previous supervisory experience. Must have good verbal, written and interpersonal communication skills. Must have intermediate PC skills in Microsoft Excel, Microsoft Word, and Outlook. Must have previous experience in an ERP software system. Ability to embody and reflect Vestcom's core values ► Additional Requirements Use of appropriate Personal Protective Equipment is required Compliance with Company policies concerning maintaining a drug free workplace is required Compliance with all Company policies is required including all safety policies and procedures ► Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. ► Management Disclaimer Vestcom's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled

false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 PRIMARY RESPONSIBILITIES Executes the daily production schedule maintaining high standards of manufacturing operations to ensure products conform to established quality standards. Achieve optimum productivity and employee efficiency levels with least amount of overhead and raw material costs. Directs and monitors section leads to accomplish goals of the production schedule, consistent with established manufacturing and safety procedures. Act as liaison between department management/subordinate levels, as well as to inform personnel of policies and procedures and all matters that affect their performance. Works in collaboration with Human Resources to ensure employee retention, training and development, and capacity levels. Hire, train, develop and evaluate staff. Take corrective action as necessary on a timely basis and in accordance with company policy. Ensure compliance with current federal, and company safety regulations. Recommends changes to improve productivity and reduce cost and scrap, monitor scrap and rework data. Implements and maintains production standards. Implements various programs essential to manufacturing procedures (e.g., training, safety, housekeeping, cost reduction, worker involvement, security, etc.). Responsible for completing (sewing) projects according to production schedules and send them to shipping Propose, develop and implement optimal and cost-effective manufacturing processes and methods for furniture manufacturing, interacting directly with Engineering and Product Development Efficiently manage manpower and equipment (capacity) according to production schedules and customer needs Assign employee's shifts and department hours of operation to fulfill production activities in a cost-effective and efficient manner Conduct periodic performance and attendance evaluation of direct reports and communicate progress to management and HR Motivate direct reports and collaborate with peers to achieve common company goals while developing skills and promoting a good working environment among employees. Coordinate the manufacturing launch of new/revised products including establishing production standards, reviewing bill of materials (BOM's), training team members and evaluating results Apply statistical analysis methods and perform product/process analysis for cost reduction, quality improvement, and improved efficiency Identify problems and propose solutions to reduce waste and cycle time, providing business solutions to improve bottom-line results Evaluate and improve operational processes, reducing or eliminating non-value-adding activities Track production flows, prioritize manufacturing activities and execute plans established from upper managers as a result from team collaboration Oversees proper equipment operation and operator's maintenance routines to avoid equipment malfunction or damages Perform miscellaneous duties and projects as assigned and required.

Job Site Location US-TX-Plano Requisition ID 2025-31817 Schedule Monday- Friday 4pm - 12:30am Hire Type Full-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters. A day in the life: Supervise, direct, and coordinate employees, supplies and equipment. Responsible for ensuring the cleaning and maintaining of assigned property is completed according to contractual specifications. What you'll do as an Exceptional Team Member Maintain all payroll records, performance documents and disciplinary actions Assign tasks to workers based on job requirements or special assignments Perform quality control to conform with Harvard and customer standards Train new and existing staff on proper cleaning techniques Ensure proper safety equipment and techniques are utilized and adhered to Order and issue supplies and equipment Responds to customer issues and escalates as necessary Responsible for general equipment maintenance Manage projects and special assignment as requested What you'll need to be an Extraordinary Team Member Minimum of 2 years' experience in the cleaning/janitorial field Previous Supervisory experience preferred Valid state driver's license Must be able to communicate in English Must be able to write basic business documents Physical Demands and Work Environment: Hold professional conversations with clients, subordinates, and colleagues Operate all basic office technology Ability to conduct face-to-face discussions with individuals or groups at all professional levels Work in close proximity to others Work outdoors in all changing weather condition in geographical area Standing and/or walking, sitting, stooping, or kneeling The Harvard Promise Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today and be part of something extraordinary. ******************** Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V Our Salary & Wage Details Pay range: $25.00 - $28.00 per hour Schedule Monday- Friday 4pm - 12:30am

Job Site Location US-OH-Cincinnati Requisition ID 2026-36138 Schedule Monday - Friday, 5 pm - 1:30 am Hire Type Full-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters. A day in the life: Supervise, direct, and coordinate employees, supplies and equipment. Responsible for ensuring the cleaning and maintaining of assigned property is completed according to contractual specifications. What you'll do as an Exceptional Team Member Maintain all oversite of porters and matrons Assign tasks to workers based on job requirements or special assignments Perform quality control to conform with Harvard and customer standards Train new and existing staff on proper cleaning techniques Ensure proper safety equipment and techniques are utilized and adhered to Order and issue supplies and equipment Check work tickets Responsible for general equipment maintenance Manage general cleaning What you'll need to be an Extraordinary Team Member High School Diploma Minimum of 3 years' experience in the cleaning/janitorial field Previous Supervisory experience preferred Valid state driver's license Must be able to communicate in English Must be able to write basic business documents The Harvard Promise Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today and be part of something extraordinary. ******************** Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V Our Salary & Wage Details USD $19.00/Hr. Schedule Monday - Friday, 5 pm - 1:30 am

Job Site Location US-TX-Houston Requisition ID 2026-36305 Schedule Mon-Fri Hire Type Full-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters. A day in the life: Supervise, direct, and coordinate employees, supplies and equipment. Responsible for ensuring the cleaning and maintaining of assigned property is completed according to contractual specifications. What you'll do as an Exceptional Team Member Maintain all oversite of porters and matrons Assign tasks to workers based on job requirements or special assignments Perform quality control to conform with Harvard and customer standards Train new and existing staff on proper cleaning techniques Ensure proper safety equipment and techniques are utilized and adhered to Order and issue supplies and equipment Check work tickets Responsible for general equipment maintenance Manage general cleaning What you'll need to be an Extraordinary Team Member High School Diploma Minimum of 3 years' experience in the cleaning/janitorial field Previous Supervisory experience preferred Valid state driver's license Must be able to communicate in English Must be able to write basic business documents The Harvard Promise Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today and be part of something extraordinary. ******************** Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V Our Salary & Wage Details USD $15.50/Hr. Schedule Mon-Fri

The Supervisor will ensure company standards are met in compliance with parking and valet operations and servicing contractual obligations to customers within specified budget of labor and expense. **Pay:** $25/HR _The pay listed is the hourly rate range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data._ **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management (****************************************************************************************************************************** **POSITION RESPONSIBILITIES** + Supervise staff + Answer phones + Provide customer services assistance + Replenish tickets + Maintain contract specifications + Maintain service quantity and quality to client and the company + Perform safety audits + Check all work on a nightly and turn in completion reports + Train new staff and oversee on-going training of existing employees in proper methods and use of equipment, safety practices, and regulations + Perform daily quality control inspections + Assists in safety programs follow-through by Branch Safety Coordinators to ensure compliance with all safety policies + Be aware of the fundamentals of good personnel management, understand and use proper personnel management skills to resolve problems with personnel + Ensure area is in compliance with all State and Federal guidelines as well as company policies + Perform other duties as assigned or requested **KNOWLEDGE, SKILLS & ABILITIES** + Experience leading a team + Experience working in parking or valet operations preferred + Valid Driver's License required + Knowledge of Microsoft Office (Excel & Word) + Good communication skills both written and verbal + Must meet all requirements to receive required airport SIDA badge and Customs Seal REQNUMBER: 139139 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

The Supervisor will ensure company standards are met in compliance with parking and valet operations and servicing contractual obligations to customers within specified budget of labor and expense. Pay: $25/ HR The pay listed is the hourly rate range Supervisor, Management, Property Management

This Supervisor role is responsible for the direct oversight of an assigned account and on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. This is a full-time position. Strongly prefer-previous Supervisor / Janitorial and Airport background along with Bilingual abilit

This Supervisor role is responsible for the direct oversight of an assigned account and on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met and that front-line e Supervisor, Management, Property Management

Job Site Location US-FL-Miami Requisition ID 2026-36238 Schedule Monday to Friday from 5:30pm to 10:30pm (25hrs a week) Hire Type Part-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters. A day in the life: The Janitorial Site Supervisor supervises, directs, and coordinates employees, supplies, and equipment. This person is responsible for ensuring that the cleaning and maintenance tasks at the assigned property are completed according to contractual specifications. What you'll do as an Exceptional Team Member Maintain all payroll records, performance documents and disciplinary actions Assign tasks to workers based on job requirements or special assignments Perform quality control to conform with Harvard and customer standards Train new and existing staff on proper cleaning techniques Ensure proper safety equipment and techniques are utilized and adhered to Order and issue supplies and equipment Responds to customer issues and escalates as necessary Responsible for general equipment maintenance Manage projects and special assignment as requested What you'll need to be an Extraordinary Team Member Supervisory experience in janitorial or commercial cleaning required 1+ year of relevant cleaning or facility maintenance experience Strong leadership, communication, and team management skills Knowledge of cleaning procedures, chemicals, and equipment Ability to train staff, conduct inspections, and ensure safety compliance Tech-savvy; able to use smartphones/tablets for scheduling and reporting Organized, reliable, and able to work flexible hours The Harvard Promise Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today and be part of something extraordinary. ******************** Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V Our Salary & Wage Details USD $16.00/Hr. Schedule Monday to Friday from 5:30pm to 10:30pm (25hrs a week)

The 3rd Shift Supervisor will ensure company standards are met in compliance with parking and valet operations and servicing contractual obligations to customers within specified budget of labor and expense. Shift/Days: 10:00 pm - 6:30 am Thursday - Monday

Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance Lee & Cates Surface CPR is the paint, coatings, waterproofing, and exterior cleaning division of Lee & Cates Glass. Lee & Cates Glass is a 99 year old locally, family owned, and operated company focused on residential and commercial glass and glazing. Lee & Cates Glass and Lee & Cates Surface CPR has a footprint from southeast Georgia down to central Florida. Position Summary: This position functions as a working supervisor to manage activities on painting jobsites. Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 1. Able to read and comprehend, and write correspondence. Able to communicate with staff, management, customers, and vendors via phone, text, email, and letters/memos. Able to direct others and give clear instructions; Able to complete forms; Maintain project notes, records and log books. 2. Have extensive knowledge of painting products, materials, supplies, and equipment used on a regular basis. 3. Oversee production and service schedules; update customers as needed; meet with on-site trades, inspectors, manufacturer reps, owners, as necessary; ensure quality and safety standards are met on each completed job. 4. Schedule and update project schedules; purchase materials/coordinate deliveries; ensure production is meeting time, labor and material budget; Ensure receipts and billing are accurate. Monitor financial status of all projects; identify variances and implement corrective action as needed. 5. Assign tasks, clarify responsibilities while on-site; motivate employees to work together as a team; Analyze employee or production problems and recommend solutions; ensure employees are trained and developed. 6. Ensure staff is following Company and OSHA safety guidelines; check safety conditions on job sites. 7. Inspect work progress, equipment and jobsites to verify quality work is completed and up to industry standards. 8. Perform other related duties as required and assigned. Experience/Education /Competencies: 7-10 years experience in commercial waterproofing environment; 3-5 years experience supervisory experience Working knowledge of painting products and materials regularly used on commercial projects Skilled sprayer and craftsman. Ability and willingness to train crews at all levels. Ensure crewmembers operate safely. Medium and small job planning and tasking ability. Lift certified, swing stage operator, ladder skills. Ability to complete accurate daily reports. Common product knowledge and application standards. OSHA 10 hour, First Aid/CPR and fall protection training required High school diploma or equivalent is preferred Pass Company background check, including a felony and misdemeanor check and drug test Possess or be able to obtain a valid and appropriate state driver's license Use interpersonal skills; focus on solving problems and conflict; keep emotions under control Use oral and written communication to receive instructions and ask questions; complete Company forms Understand teamwork; contribute to building a positive team spirit and put success of team above own interests Have balance, stamina, strength and the ability to work rapidly at heights; go over sides of buildings Supervisory Responsibility: This job has no direct reports, but has responsibility to assign/train/direct others on painting projects. Work Environment: The employee is regularly exposed to high, precarious places; fumes and airborne particles, moving mechanical parts; and outside weather conditions including extreme wind, heat and humidity. The employee is occasionally exposed to wet and cold weather conditions. The noise level is usually loud. Physical Demands/Requirements: The employee is regularly required to work at heights; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb ladders and balance; work at heights; stoop, kneel, crouch, or crawl; talk and hear. The employee must regularly lift and/or move up to 75 pounds. Specific vision required by this job includes distance vision, peripheral vision, and depth perception. Flexible work from home options available.

Services : Field Service Supervisor, ATC Program - Frederick, MD Apply now Contact Your Rohde & Schwarz recruiting team is looking forward to receiving your application. Info City/region Maryland (USA) Entry level Professionals Employment Type Full-time Ref. Number 15086 Share more We are looking for a Field Service Supervisor to support Air Traffic Controller business based out of our Frederick, MD facility. This position is responsible for ensuring service and support commitments for both government and commercial service level agreements are fulfilled. The position is also expected to drive Continual Improvement initiatives to ensure ever-improving customer experience and employee satisfaction. Your tasks * Develops and leads remote field service technician teams to achieve best in class operating metrics by building a cohesive team environment and working cross functionally to enhance performance. * Coordinate multiple complex system installation project events simultaneously, plus unscheduled and/or scheduled corrective and preventative maintenance activities * Develop schedule & manage logistics to task technicians & subcontractors, tools & parts to complete service events * Coordinate and document site survey results ahead of installation * Manage complex projects involving multiple departments and various technical and business process related deliverables * Lead, promote, and facilitate continuous improvement activities while using problem solving and lean tools to drive change. * Ensure customers see Service and Support as a strong positive feature of Rohde & Schwarz solutions. Manage customer escalations * Provide quality information to Rohde & Schwarz development teams for the enhancement of product performance. * Maintain favorable working relationships with employees through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, and efficiency. Exciting insights into Rohde & Schwarz Our colleagues provide insider information about: * Daily adventures and challenges * Our passionate team * The technologies behind the innovative projects and solutions Your browser does not support the video tag Your qualifications * 3+ years of management experience with technical or business Bachelor's degree, or 10+ years of management experience with AA/AS degree * Experienced with Air Traffic Controller Systems, and/or IP based voice communication systems installation and service a plus * Technical capability to understand RF and Electrical system fundamentals. Ability to comprehend technical electrical and mechanical documentation and apply knowledge in relevant situations * Demonstrated experience in managing and coordinating time sensitive technician deployment schedules * Demonstrated experience managing complex projects. PMP/PMI Certification is a plus * Proficiency in MS Excel, with the ability to use data manipulation functions to analyze, filter, sort, and present complex datasets effectively through charts and graphs, enabling informed decision-making * Excellent communication and team work skills * Candidate should be based close to a major US airport * Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel * Available to support an on-call schedule and respond to on- demand travel for service actions at short notice * Ability to respond to service requests and escalations outside of standard business hours and on weekends and holidays * Proficiency in Microsoft Office tools * Experience in Lean, Six Sigma, and 5S a plus * Familiarity with SAP a plus * In order to be considered, candidates must be a current US resident with valid work authorization * Ability to obtain FAA security clearance Interested? We are looking forward to receiving your application! The total compensation for this position is $$85K-$110K. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills. We promote equal opportunities and welcome applications from people with and without disabilities. We offer an inclusive work environment where all individuals can develop their skills and talents regardless of gender, nationality, ethnic and social background, religion, worldview, age, sexual orientation, identity, and other characteristics. Apply now Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty. Our offer * Flexible working hour models * Training & continuing education * Privately owned company * Promoting innovation * Long-term & attractive work environment Show more You might find this also interesting Our culture Discover how we live development, training, diversity and much more! Our benefits With us, you can expect more than just a job - discover the benefits we offer! Our application process Curious about our application process? Find out what awaits you! Your Onboarding Journey Curious about onboarding at Rohde & Schwarz? Take a look here!

Who We Are National Equipment and Service (NES) is a premier provider of preventative maintenance, repair, and installation services for industrial warehouse equipment, including roll-up doors and dock levelers. We specialize in ensuring the smooth and efficient operation of critical infrastructure within warehouses and distribution centers, helping businesses maintain safety and productivity. Our commitment to delivering superior service and expert solutions makes us a trusted partner in the industry. Why NES At NES, we are committed to becoming the Best Place to Work where employees are empowered and valued. We invest in our people by offering executive coaching, on and off-site training, industry certifications, and other forms of professional development, competitive pay and benefits, and the opportunity to be part of a team dedicated to delivering excellence in the industrial equipment service industry. Join us at NES, where your skills and contributions help drive the success of our clients and you will help build the core business by being involved in key decisions as we grow - both inside and outside the department. Check out our benefits for field employees! What the Role is The Field Service Supervisor at National Equipment and Service (NES) is a key leader responsible for managing field operations, ensuring quality and safety compliance, and driving both technician training and customer engagement. This role emphasizes hands-on oversight of field activities, guiding and developing technicians, and maintaining high levels of customer satisfaction. Additionally, the Field Service Supervisor manages large and complex projects, coordinates resources and logistics, and ensures that all operations are conducted in accordance with safety protocols and company standards. Key Responsibilities: In-Field Oversight: Conduct regular site visits to ensure technicians adhere to quality, safety protocols, and company policies. Conduct safety checks on sites, vehicles, and technicians to ensure a safe working environment. Serve as a point of contact for technical support escalations, troubleshooting complex issues, and providing guidance to field technicians as needed. Manage and oversee large and complex projects, coordinating resources, schedules, and logistics to ensure projects are completed on time, within budget, and in compliance with safety regulations. Training: Design, implement, and continuously improve field training programs for technicians, with a focus on safety, compliance, and customer satisfaction. Track and monitor the progress of all technician training and development to ensure everyone meets scheduled targets. Lead recall jobs alongside the original technician, providing hands-on training and coaching to teach the technician what went wrong, how to identify and fix it, and how to prevent it in the future. Train and coach existing Team Leads; identify and develop new Team Leads, emphasizing the importance of safety and customer experience in leadership roles. Gather and record feedback from employees to enhance training programs and improve the overall employee experience in the field. Customer Engagement: Identify opportunities to educate customers about our products, services, safety practices, and additional service offerings. Identify and report any safety or operational issues beyond the scope of work to the customer; proactively engage with customers during technical issues, delivering exceptional service by promptly addressing concerns and quickly resolving any problems. Gather and record feedback from customers to consistently enhance the customer experience and improve service delivery and the overall customer experience. Required Qualifications: Technical: Minimum of 5 years of experience in the installation, maintenance, and repair of industrial doors, loading dock equipment, and material handling systems. Software: Proficient with FSM (Field Service Management) systems that manage all aspects of field operations (Estimates, Work Orders, Dispatching, Scheduling, etc.); all work is logged and processed digitally in our app from your iPhone/iPad. Leadership: Proven experience in supervising and managing field service teams, including leading large and complex projects. Technical Skills: Strong technical background in troubleshooting and resolving issues related to industrial equipment, with a focus on safety and compliance. Training & Development: Experience in designing and implementing training programs for field technicians, with an emphasis on safety, compliance, and customer satisfaction. Customer Service: Excellent communication and customer service skills, with a track record of effectively managing customer interactions and resolving issues on-site. Problem-Solving: Strong problem-solving abilities, capable of troubleshooting complex technical issues and providing guidance to field technicians. Project Management: Experience in coordinating resources, schedules, and logistics for large-scale projects, ensuring completion on time and within budget. Safety Compliance: In-depth knowledge of safety regulations and best practices, with the ability to enforce safety protocols in the field. Driver's License: Valid Driver's License with a clean driving record. Additional Qualifications (desired, but not required): Certifications: OSHA certifications, First Aid/CPR/BLS certification, and Aerial Lift and Forklift Certification, or any other relevant certifications. Technical Expertise: Additional experience with hydraulic and pneumatic systems, welding, steel fabrication, and electrical work. Advanced Leadership Training: Formal training or certification in leadership, team development, or project management. Industry Knowledge: Familiarity with the latest industry trends and technologies related to warehouse and industrial equipment. Customer Engagement: Experience in customer relationship management (CRM) systems or customer experience improvement initiatives. Bilingual: Proficiency in a second language, particularly Spanish, to better serve our diverse customer base. Work Environment: Work in various environments, including warehouses and outdoor customer locations. Use of personal protective equipment (PPE) is required for safety. Travel Requirements: Frequent travel to job sites, vendor locations, and our headquarters in Irvine is required. The company provides a fully equipped van that you can take home, allowing you to be dispatched directly from your residence. Benefits: Health: Medical/Dental/Vision (50% employer contribution for Medical) Additional Insurances: Life, Critical Illness, Accident, etc. Free Employee Assistance Program Financial: Weekly Paychecks Overtime Opportunities Annual Performance and Compensation Reviews Quarterly celebrations and rewards Bonus program based on team goals and field sales 401(k) Time Off: 2 weeks dedicated Vacation Time 5 days dedicated Sick Time 7 Paid Holidays Safety: All necessary PPE provided on day one Personalized OSHA-compliant fire-rated uniforms Aerial Lift and Forklift Certification OSHA certifications First Aid / CPR / BLS Employee Development: Comprehensive paid training program Opportunities for growth and internal advancement Tuition Reimbursement Tools and Equipment: Company-branded gear iPhone and iPad Fully equipped vehicle with welder, tools, and equipment Fuel and maintenance card Equal Opportunity Employment: NES considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Main Duties & Responsibilities Primary Job Role Enforces all safety policies and procedures. Ensures acceptable truck condition / appearance, tool inventory, equipment, required service manuals and safety items. Receives calls from customers for field service repairs. Secures customer authorization and applicable information as required. Ensures customer is kept up-to-date on the status of his/her work, including revised estimates. Opens field service work orders, segments and prints time cards. Ensures all employees know their job assignments by starting time. Responsible for all field operations and tracing of all field work orders. Follow-ups field service work orders, calls customers. Checks all field work orders for accuracy, approves and forwards to appropriate office personnel (Service Manager, Service Administrator). Provides necessary technical advice to technicians to maximize repair integrity and minimize service warranty. Participates in service meeting at the branch. Reviews each employee annually with Service Manager to review his/her progress and job classification. Makes recommendations annually to Service Manager for pay increases. Performs other duties as assigned. Essential Job Competencies Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do. Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option. Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input. Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made. Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers. Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things. Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas. Company Overview In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has eight facilities outside of Florida - The Carolinas, Georgia, Texas & Tennessee- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level. Qualifications Education and Experience Formal Education High School diploma or GED Experience 3-4 years Required / Credentials Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers. Valid drivers license Good computer skills with Microsoft applications. Not Required but Highly Desired Criteria Extensive industry specific equipment familiarity and service skill. Updating of Knowledge Job requirements occasionally change requiring re-training to stay current every 3-5 years. Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving Job requires problem solving ability, established examples / guidance are not always available Creativity Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries. Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process. Working Environment Stress Load Regular exposure to these stresses (20-80% of the time). Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work. Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Organizational Impact A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives. Supervisory Responsibility Job involves a first level leader, responsible for team members only - no subordinate Supervisors / Managers) Physical Demands "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) O: Climbing O: Balancing O: Stooping O: Kneeling O: Crouching O: Crawling O: Reaching F: Standing C: Sitting F: Walking O: Feeling O: Fingering O: Grasping C: Repetitive Motion C: Talking C: Hearing O: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs. O: Pushing - 26-50 lbs O: Pulling - 26-50 lbs. O: Lifting - 26-50 lbs. O: Pushing - Over 50 lbs. O: Pulling - Over 50 lbs. O: Lifting - Over 50 lbs. Environmental Conditions "NA": Not Applicable "O": Occasionally - (up to 3 hours/day) "F": Frequently - (3-6 hours/day) "C": Constantly - (6-8 hours/day) C: Inside conditions: Protection from weather but not necessarily from temperature change. N/A: Outside environmental conditions: No effective protection from weather. N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level N/A: Vibration: Exposure to oscillating movements of the extremities of whole body. N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals. N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. N/A: Air particulates / contaminants: the worker is required to wear respirator. RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER Not ready to apply? Connect with us for general consideration.

Job Title: Field Service Supervisor Department: Technical Service Reports To: Technical Service Manager Exemption Classification: Exempt Summary: Supervise field techs, dealing with customer request for service for either warranty or information request, scheduling and coordination start-ups on new equipment and following up on these start-ups. MINIMUM REQUIREMENTS TO PERFORM DUTIES Essential Duties and Responsibilities: 1. Supervise technicians during installation and startup of machines at the customers' plant and maintain all working components as determined by customers' needs. 2. Schedule and coordinate travel to customers' location(s) for techs to supervise installation of our machines at the customer's plant and perform startup of new machine. 3. Assist techs with field trouble shooting on both warranty and repair orders. 4. Review jobs in the shop as production is in progress for possible field service problems. 5. Training of other employees and/or customers on machines. 6. Review and post service reports on jobs in the fields. 7. Assist Technical Service Manager when required. 8. Other functions as directed. Supervisory Responsibilities: Supervise Field Service Technicians and assist in training of temporary/new employees. Qualifications/Skills: Must be able to present information to groups of employees, customers, suppliers, etc. both in writing and verbally. Be able to use Word, Excel and PowerPoint to communicate this information. Education and/or Experience: College degree in electrical engineering and/or 2-3 years of technical experience in manufacturing automation, material handling, and/or machine control. Must have product component level knowledge, programming experience. Position requires multiple projects be handled at one time. Language Skills: Communicate verbally and/or in writing with customers, suppliers, other employees, other departments and supervision as to work in progress, problems and/or completion. Must be able to present information to groups of employees, customers, vendors, etc. Mathematical Skills: Be able to add, subtract, multiply and divide basic numbers. Calculate percentages and perform advanced mathematical procedures. College level mathematics. Reasoning Ability: Be able to identify work process problems and possible solutions. Certificates/Licenses/Registrations: Maintain local, regional and/or national memberships in appropriate professional organizations/associations. Physical Demands: Stand for prolonged periods of time on concrete floor. Will be required to kneel, squat, stoop, recline, climb, crawl, and/or bend on an as needed basis. Must be able to adjust visual focus. Must be able to lift up to 50 lbs. unassisted, over 50 lbs. with assistance of a lifting device. Work Environment: Traditional shop atmosphere. Subject to temperature variance based on season. Loud noise level. May be exposed to various fumes or smells based on job. Travel : Some travel (10% - 20% of the time) throughout North America to customer jobsite for startups, machine commissioning, and warranty work as dictated by project. Some International travel required.

Under minimal direction provides assistance and support to the Service Manager in providing direction and support to the Field Service staff. Incumbent is responsible for the coordination and project management of Machine Tool installation and repair. As a Field Service Supervisor the incumbent is responsible for providing technical support and assistance to the Field Service Staff for troubleshooting, repair and upgrade for internal/external customers ensuring customer development, retention and satisfaction. As a member of the management team the incumbent is responsible for the efficiency and productivity of the Service Department and strongly supports teamwork in supporting sales efforts. Incumbent works closely with their supervisor in coordinating development and performance management of the Field Service Staff. Based on business need incumbent will continue to be responsible for the troubleshooting and repair of customer equipment and will share in the work load to ensure customer satisfaction and retention. This position is classified as Non-exempt in accordance to the FLSA Guidelines. The job responsibility of performing installation, troubleshooting and repair is 20% or greater of the incumbents work time resulting in eligibility for overtime wages. Incumbent must follow the company guidelines for non exempt hours worked and absence. Essential Responsibilities and Accountabilities: Assist the Service Manager in providing leadership and daily direction to the Field Service Team. Works closely with management for Service staff development and performance management. Works closely with their supervisor and Corporate Human Resources in the recruitment, interviewing and selection of Field Service Technicians. Monitor and ensure service team maintains appropriate technical skills for optimum efficiency and utilization. Manages the Service Apprentice new hires through the 18-month program through graduation. Ensures all training program criteria is met. Assists in the development and the daily management of the department budget. Prepares operation reports as required, reviews for trends and efficiency opportunities. Provides assistance and/or performs dispatch requirements to meet the customer need and establishes priority of customer calls. As a member of the management team conducts department meetings and ensures all company communications are flowed down to ensure company information is received and understood. Frequently reviews “open issues” and expedites resolution. Assist Service Technicians and Engineers with more complex and demanding service jobs. During peak work periods, vacations, illnesses, etc. performs routine service calls to ensure timely resolution of customer service needs. Manages a machine checklist process to catch elementary potential problems early and eliminate return visits to address undetected problems. Works with service manager to review machine installation sheets prior to machine installation to ensure Service Tech/Eng. is appropriately prepared. Performs appropriate and timely communications to the customer for machine installation and ensures the customer receives all necessary technical and machine documentation. Personally attends to dissatisfied customer service issues for timely resolution ensuring customer satisfaction. Continually improves processes and procedures that will enable better service to our customers, support a 24/7 service support environment, and department profitability. Participates in the management of the division showroom and ensures efficient and orderly operations and acceptable appearance. Responsible for maintaining current technical, interpersonal, and communication skills through continuous development. Progressive development of skills should be cultivated through further education, seminars, company training and other external resources such as reading material. Accountable for maintaining technical service skills at the highest level by attending builder training. Based on business need, assists, supports and/or performs other duties within scope and ability. Assumes accountability and responsibility for assigned projects and programs. Qualifications Essential Qualifications: Associates Degree in Business Administration or the equivalent in experience and formal coursework developing management skills, leadership, and team building. Minimum 2 years' experience demonstrating leadership and team building skills. Formal education/training in the troubleshooting, repair, and installation of CNC Machine Tools. Minimum 10 years' experience demonstrating the knowledge of servicing CNC machine tool products. Ability to maintain professional conduct when dealing with customers, builder representatives and staff Good business writing and documentation skills. Excellent interpersonal communication skills. Demonstrated self-starter and effective use of organization and planning skills. PC literate and skill efficiency in job related software/programs. Ability to participate as a member of a team, crossing department and divisional lines. Working Conditions: Office & manufacturing work environment which includes moving mechanical machine parts, potentially loud equipment, with exposure to a variety of non-hazardous and hazardous chemicals and airborne particles. Hands on work with machine tool equipment. LCD viewing and key entry Internal/external customer communications with vendor contact