Scheduling Coordinator jobs at Konecranes - 444 jobs
Patient Financial Advocate
Firstsource 4.0
Greensboro, NC jobs
Hours: Monday - Friday 8:00am-4:30pm
Pay Range: Up to $20 hourly, D.O.E
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$20 hourly 2d ago
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Patient Financial Advocate
Firstsource 4.0
Corinth, MS jobs
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: 8-4:30
and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
* Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
* Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs.
* Initiate the application process bedside when possible.
* Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
* Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress.
* Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
* Records all patient information on the designated in-house screening sheet.
* Document the results of the screening in the onsite tracking tool and hospital computer system.
* Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
* Reviews system for available information for each outpatient account identified as self-pay.
* Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
* Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
* Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
* Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
* Maintain a positive working relationship with the hospital staff of all levels and departments.
* Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
* Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
* Keep an accurate log of accounts referred each day.
* Meet specified goals and objectives as assigned by management on a regular basis.
* Maintain confidentiality of account information at all times.
* Maintain a neat and orderly workstation.
* Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
* Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
* High School Diploma or equivalent required.
* 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
* Previous customer service experience preferred.
* Must have basic computer skills.
Working Conditions:
* Must be able to walk, sit, and stand for extended periods of time.
* Dress code and other policies may be different at each healthcare facility.
* Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$36k-44k yearly est. 2d ago
Sr. Patient Financial Advocate
Firstsource 4.0
Cincinnati, OH jobs
Hours: Monday - Friday 8:00am-4:30pm
Pay Range: Up to $21 hourly, D.O.E
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$21 hourly 2d ago
Patient Financial Advocate
Firstsource 4.0
Sevierville, TN jobs
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: M- F 10:00am - 6:30pm
and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
#INDSOL
$30k-38k yearly est. 2d ago
Sr. Patient Financial Advocate
Firstsource 4.0
Louisville, KY jobs
Hours: Monday-Friday, 8:00am - 4:30pm
Pay Range: $20 -$21 hourly
The goal of the Senior Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs.
Essential Duties and Responsibilities:
* Screen patients for eligibility of State and Federal programs
* Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance
* Initiate the application process when possible
* Advise patients of the appropriate assistance program(s) to best suit their individual needs
* Provide detailed instructions to patients regarding securing all available program benefits
* Advise patients of program time limitations and ensure that all deadlines are met
* Complete all necessary steps in locating patients and involving the outside field staff when necessary
* Obtain all necessary information from patients upon the initial contact when possible
* Record thorough and accurate documentation on patient accounts in the CUBS system
* All documentation in the CUBS system should be clear and concise
* Maintain a positive relationship with patients throughout the entire application process
* Assess the status and progress of applications
* Contact government agencies when necessary
* Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained.
* Other duties as assigned or required by client contract
* Maintain good working relationships with State and Federal agencies
* Resolve accounts in a timely manner
* Meet daily productivity goals and objectives as assigned by management
* Maintain confidentiality of account information at all times
* Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct
* Maintain awareness of and actively participate in the Corporate Compliance Program
* Maintain a neat and orderly workstation
* Assist with other projects as assigned by management
Educational/Vocational/Previous Experience Recommendations:
* High school diploma or equivalent is required
* Prefer previous customer service/call center experience
* Prefer 1-3 years experience with medical coding, medical billing, eligibility (hospital or government, or other pertinent medical experience
* Proficient PC knowledge and the ability to type 30-40 wpm
* Ability to effectively work and communicate with coworkers, patients, and outside agencies
* Ability to present oneself in a courteous and professional manner at all times
* Ability to stay on task with little or no management supervision
* Demonstrate initiative and creativity in fulfilling job responsibilities
* Excellent organization skills
* Ability to prioritize multiple tasks in a busy work environment
* Reliability of task completion and follow-up
Working Conditions:
* Must be able to sit for extended periods of time.
* For Remote Work from Home - must have a quiet, private area to perform work
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$20-21 hourly 2d ago
Patient Financial Advocate
Firstsource 4.0
Louisville, KY jobs
Hours: Tuesday-Saturday 8am - 4:30pm
Pay Range: Up to $20 hourly, D.O.E
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$20 hourly 2d ago
Patient Financial Advocate
Firstsource 4.0
Bradenton, FL jobs
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: Tuesday to Saturday 8:30 am to 5 pm
Pay: $18 to $20 per hour, D.O.E.
Due to the nature of this position and healthcare setting, up to date immunizations are required.
MUST BE BILINGUAL IN ENGLISH/SPANISH
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$18-20 hourly 2d ago
Bilingual Patient Financial Advocate
Firstsource 4.0
Oceanside, CA jobs
Hours: Tuesday-Saturday 10am-630pm
Pay Range: $19 - $21 hourly
Must be bilingual with English and Spanish
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$19-21 hourly 2d ago
Patient Financial Advocate
Firstsource 4.0
Mason City, IA jobs
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours:Thursday - Saturday 8:00 am-6:30 pm
and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
* Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
* Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs.
* Initiate the application process bedside when possible.
* Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
* Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress.
* Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
* Records all patient information on the designated in-house screening sheet.
* Document the results of the screening in the onsite tracking tool and hospital computer system.
* Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
* Reviews system for available information for each outpatient account identified as self-pay.
* Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
* Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
* Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
* Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
* Maintain a positive working relationship with the hospital staff of all levels and departments.
* Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
* Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
* Keep an accurate log of accounts referred each day.
* Meet specified goals and objectives as assigned by management on a regular basis.
* Maintain confidentiality of account information at all times.
* Maintain a neat and orderly workstation.
* Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
* Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
* High School Diploma or equivalent required.
* 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
* Previous customer service experience preferred.
* Must have basic computer skills.
Working Conditions:
* Must be able to walk, sit, and stand for extended periods of time.
* Dress code and other policies may be different at each healthcare facility.
* Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$32k-39k yearly est. 3d ago
Patient Advocate Specialist
Firstsource 4.0
Louisville, KY jobs
Hours: Monday-Friday 11am - 7:30 pm EST
The goal of the Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs.
Essential Duties and Responsibilities:
Screen patients for eligibility of State and Federal programs
Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance
Initiate the application process when possible
Advise patients of the appropriate assistance program(s) to best suit their individual needs
Provide detailed instructions to patients regarding securing all available program benefits
Advise patients of program time limitations and ensure that all deadlines are met
Complete all necessary steps in locating patients and involving the outside field staff when necessary
Obtain all necessary information from patients upon the initial contact when possible
Record thorough and accurate documentation on patient accounts in the CUBS system
All documentation in the CUBS system should be clear and concise
Maintain a positive relationship with patients throughout the entire application process
Assess the status and progress of applications
Contact government agencies when necessary
Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a programand billing information is obtained
Other duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain good working relationships with State and Federal agencies
Resolve accounts in a timely manner
Meet daily productivity goals and objectives as assigned by management
Maintain confidentiality of account information at all times
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct
Maintain awareness of and actively participate in the Corporate Compliance Program
Maintain a neat and orderly workstation
Assist with other projects as assigned by management
Educational/Vocational/Previous Experience Recommendations:
High school diploma or equivalent is required
Prefer previous customer service/call center experience
Prefer previous experience with medical coding or billing
Proficient PC knowledge and the ability to type 30-40 wpm
Ability to effectively work and communicate with coworkers, patients, and outside agencies
Ability to present oneself in a courteous and professional manner at all times
Ability to stay on task with little or no management supervision
Demonstrate initiative and creativity in fulfilling job responsibilities
Excellent organization skills
Ability to prioritize multiple tasks in a busy work environment
Reliability of task completion and follow-up
Working Conditions:
Must be able to sit for extended periods of time
For Remote Work from Home - must have a quiet, private area to perform work
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$28k-35k yearly est. 5d ago
Bilingual Patient Financial Advocate
Firstsource 4.0
Salinas, CA jobs
Hours: Monday - Friday 8:00am- 5 pm
Pay Range: Up to $23 hourly, D.O.E
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$23 hourly 2d ago
Patient Financial Advocate
Firstsource 4.0
Florida jobs
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: Sunday - Tuesday 10 am to 8:30 pm
MUST BE BILINGUAL IN ENLGISH AND SPANISH
Due to the nature of this position and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$30k-38k yearly est. 2d ago
Patient Financial Advocate
Firstsource 4.0
Miami Beach, FL jobs
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours:Tuesday -Saturday 8:30 am to 5:00 pm. Must be open.
Bilingual English and Spanish required.
Due to the nature of this position and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
* Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
* Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs.
* Initiate the application process bedside when possible.
* Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
* Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress.
* Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
* Records all patient information on the designated in-house screening sheet.
* Document the results of the screening in the onsite tracking tool and hospital computer system.
* Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
* Reviews system for available information for each outpatient account identified as self-pay.
* Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
* Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
* Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
* Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
* Maintain a positive working relationship with the hospital staff of all levels and departments.
* Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
* Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
* Keep an accurate log of accounts referred each day.
* Meet specified goals and objectives as assigned by management on a regular basis.
* Maintain confidentiality of account information at all times.
* Maintain a neat and orderly workstation.
* Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
* Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
* High School Diploma or equivalent required.
* 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
* Previous customer service experience preferred.
* Must have basic computer skills.
Working Conditions:
* Must be able to walk, sit, and stand for extended periods of time.
* Dress code and other policies may be different at each healthcare facility.
* Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$30k-39k yearly est. 2d ago
Patient Financial Advocate
Firstsource 4.0
Athens, GA jobs
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: Sunday to Tuesday 10:00 am - 8:30 pm
and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
* Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
* Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs.
* Initiate the application process bedside when possible.
* Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
* Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress.
* Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
* Records all patient information on the designated in-house screening sheet.
* Document the results of the screening in the onsite tracking tool and hospital computer system.
* Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
* Reviews system for available information for each outpatient account identified as self-pay.
* Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
* Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
* Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
* Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
* Maintain a positive working relationship with the hospital staff of all levels and departments.
* Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
* Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
* Keep an accurate log of accounts referred each day.
* Meet specified goals and objectives as assigned by management on a regular basis.
* Maintain confidentiality of account information at all times.
* Maintain a neat and orderly workstation.
* Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
* Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
* High School Diploma or equivalent required.
* 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
* Previous customer service experience preferred.
* Must have basic computer skills.
Working Conditions:
* Must be able to walk, sit, and stand for extended periods of time.
* Dress code and other policies may be different at each healthcare facility.
* Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
To be updated by recruiter.
$33k-41k yearly est. 2d ago
Patient Financial Advocate
Firstsource 4.0
Booneville, MS jobs
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: Sunday-Wednesday 9:30 am to 8:00 pm
and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
* Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
* Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs.
* Initiate the application process bedside when possible.
* Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
* Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress.
* Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
* Records all patient information on the designated in-house screening sheet.
* Document the results of the screening in the onsite tracking tool and hospital computer system.
* Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
* Reviews system for available information for each outpatient account identified as self-pay.
* Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
* Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
* Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
* Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
* Maintain a positive working relationship with the hospital staff of all levels and departments.
* Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
* Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
* Keep an accurate log of accounts referred each day.
* Meet specified goals and objectives as assigned by management on a regular basis.
* Maintain confidentiality of account information at all times.
* Maintain a neat and orderly workstation.
* Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
* Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
* High School Diploma or equivalent required.
* 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
* Previous customer service experience preferred.
* Must have basic computer skills.
Working Conditions:
* Must be able to walk, sit, and stand for extended periods of time.
* Dress code and other policies may be different at each healthcare facility.
* Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$36k-44k yearly est. 2d ago
Scheduling Specialist - Field Dispatcher
Culligan 4.3
Grapevine, TX jobs
About QuenchQuench USA, Inc. offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company.
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5c'sCulligan as One Customers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
About the RoleCulligan Quench is looking for a Field Service Dispatcher with hands-on experience in routing or dispatching for technician installations, service breakdowns, or maintenance work. This role plays a key part in coordinating our technician schedules and ensuring we deliver on our service-level agreements (SLAs).
You'll serve as the bridge between our customers and our field teams-balancing technician availability with customer needs, optimizing routes, and making real-time decisions to keep our service operations running smoothly.
This is an ideal role for someone with dispatch, routing, or logistics coordination experience who enjoys fast-paced problem-solving, clear communication, and keeping both customers and technicians supported and informed.
Equal Opportunity Employer:We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law.
Quench is an Equal Opportunity Employer.Responsibilities
Coordinate technician dispatching and routing for installations, service calls, and repairs
Communicate directly with customers to confirm appointment details and scheduling updates
Collaborate daily with Sales, Service, and Supply Chain teams to ensure customer needs are met
Proactively monitor service queues and field activity to meet or exceed SLAs
Troubleshoot scheduling conflicts and make real-time decisions to optimize technician routes
Escalate service issues when needed and keep internal stakeholders informed
Attend daily service huddles and actively support field team planning
Accurately document all updates and communications in our service systems
Requirements
Hybrid work model: Remote work 2 days a week, In King of Prussia or Grapevine office 3 days a week (for external candidates)
2+ years of routing, dispatching, or field service scheduling experience
Experience coordinating technician installations or emergency service calls is highly preferred
Strong communication skills-professional, clear, and customer-focused
Comfortable navigating multiple systems and communication channels (email, phone, chat)
Highly organized with strong attention to detail and a proactive mindset
Ability to work cross-functionally in a fast-paced, service-driven environment
Proficiency in Microsoft Office (Outlook, Excel, Word)
Benefits
Medical, Dental, Vision which start day one
401(k) match of 50% up to 6%
PTO and Paid Holidays
Our MissionAs the leading quality water expert, Culligan Quench is committed to help individuals, families and communities in need of clean, safe water. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.
We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Please be aware of employment scams. Culligan Quench will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.
$41k-48k yearly est. Auto-Apply 23d ago
Patient Financial Advocate
Firstsource 4.0
Villa Rica, GA jobs
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: Monday to Friday 8:30 am to 5:00 pm
and healthcare setting, up to date immunizations are required.
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
* Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
* Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs.
* Initiate the application process bedside when possible.
* Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
* Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress.
* Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
* Records all patient information on the designated in-house screening sheet.
* Document the results of the screening in the onsite tracking tool and hospital computer system.
* Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
* Reviews system for available information for each outpatient account identified as self-pay.
* Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
* Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
* Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
* Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
* Maintain a positive working relationship with the hospital staff of all levels and departments.
* Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
* Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
* Keep an accurate log of accounts referred each day.
* Meet specified goals and objectives as assigned by management on a regular basis.
* Maintain confidentiality of account information at all times.
* Maintain a neat and orderly workstation.
* Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
* Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
* High School Diploma or equivalent required.
* 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
* Previous customer service experience preferred.
* Must have basic computer skills.
Working Conditions:
* Must be able to walk, sit, and stand for extended periods of time.
* Dress code and other policies may be different at each healthcare facility.
* Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$33k-41k yearly est. 2d ago
Scheduling Specialist - Field Dispatcher
Culligan 4.3
King of Prussia, PA jobs
About QuenchQuench USA, Inc. offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company.
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5c'sCulligan as One Customers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
About the RoleCulligan Quench is looking for a Field Service Dispatcher with hands-on experience in routing or dispatching for technician installations, service breakdowns, or maintenance work. This role plays a key part in coordinating our technician schedules and ensuring we deliver on our service-level agreements (SLAs).
You'll serve as the bridge between our customers and our field teams-balancing technician availability with customer needs, optimizing routes, and making real-time decisions to keep our service operations running smoothly.
This is an ideal role for someone with dispatch, routing, or logistics coordination experience who enjoys fast-paced problem-solving, clear communication, and keeping both customers and technicians supported and informed.
Equal Opportunity Employer:We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law.
Quench is an Equal Opportunity Employer.Responsibilities
Coordinate technician dispatching and routing for installations, service calls, and repairs
Communicate directly with customers to confirm appointment details and scheduling updates
Collaborate daily with Sales, Service, and Supply Chain teams to ensure customer needs are met
Proactively monitor service queues and field activity to meet or exceed SLAs
Troubleshoot scheduling conflicts and make real-time decisions to optimize technician routes
Escalate service issues when needed and keep internal stakeholders informed
Attend daily service huddles and actively support field team planning
Accurately document all updates and communications in our service systems
Requirements
Hybrid work model: Remote work 2 days a week, In King of Prussia or Grapevine office 3 days a week (for external candidates)
2+ years of routing, dispatching, or field service scheduling experience
Experience coordinating technician installations or emergency service calls is highly preferred
Strong communication skills-professional, clear, and customer-focused
Comfortable navigating multiple systems and communication channels (email, phone, chat)
Highly organized with strong attention to detail and a proactive mindset
Ability to work cross-functionally in a fast-paced, service-driven environment
Proficiency in Microsoft Office (Outlook, Excel, Word)
Benefits
Medical, Dental, Vision which start day one
401(k) match of 50% up to 6%
PTO and Paid Holidays
Our MissionAs the leading quality water expert, Culligan Quench is committed to help individuals, families and communities in need of clean, safe water. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.
We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Please be aware of employment scams. Culligan Quench will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.
$46k-56k yearly est. Auto-Apply 23d ago
Planner and Logistics Scheduler Specialist
Samsung 4.9
Newberry, SC jobs
Role and Responsibilities
Job title : Planner&Logistics Scheduler Specialist (New Graduate)
Full / Part Time : Full-Time
Role Purpose:
This position is responsible for creating load IDs for shipments, reporting SCM KPI along with root cause and countermeasure, conducting component changes of production orders, and scheduling or monitoring sub-assembly production.
Major Responsibilities:
(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)
Check and confirm loading quantities by destination and check buyer requirements when confirming weekly production order
Communicate with offsite Sales (SEA) team to verify purchase order accuracy, destination, etc.
Create LID(Loading ID) in system after weekly production order is confirmed.
Monitor stock accuracy of finished goods at warehouse
Report KPI(Key Performance Index) on a regular basis. Make countermeasure for low KPI together with the respective departments.
Schedule/Monitor sub assembly production
Complete BoM component changes at request of Procurement or Engineering department to maintain BoM accuracy
Analyze system data and create daily comprehensive reports to communicate production/shipping status to management
Other responsibilities as assigned by management; job duties may change at any time with or without notice
Background, Experience& Qualifications:
Excellent communication skill(Speaking, Writing)
Advanced in the use of Microsoft office software(Power point, word, excel)
Must be capable of creating advanced reports including pivot tables and charts on daily basis
Excellent interpersonal communication skills and maintain work efficiency.
Skills and Qualifications
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$27k-37k yearly est. Auto-Apply 60d+ ago
Planning and Scheduling Specialist
Hunt Electric Corporation 4.3
Hudson, WI jobs
Baer Manufacturing is seeking a detail oriented and highly organized Planning and Scheduling Specialist to join the team. The position will be responsible for helping to build and implement scheduling tools, interfacing with various departments and maintaining production schedules to ensure that all project timelines are met. The role requires excellent communication skills, an understanding of the scheduling and planning process for near and far term projects and ability to effectively implement new processes.
Job Description:
Role & Responsibilities •Develop and Maintain Schedules: Create detailed project schedules, including timelines, milestones, and deadlines using project management software. •Coordinate with other departments: Work in tandem with project managers, production managers, materials manager, purchasing and logistics to consolidate information on production activities so everyone is aligned with the overall schedule. •Monitor schedule and assist in resource allocation: Track daily progress of production to monitor schedule attainment and identify potential delays and proactively propose and communicate corrective actions. Assist in managing resources such as labor, tools and equipment to ensure production can operate efficiently. •Reporting: Host internal and external schedule updates as necessary to communicate overall Baer schedule adherence and near-term schedule view. Communicate proactively any issues that will impact delivery dates and report production capacity when necessary. •Risk Management: Identify potential risks and delays in the project schedule and develop mitigation strategies. •Host and manage project kickoff meetings while identifying material purchasing opportunities. •Continuous Improvement: Recommend and implement process improvements to enhance scheduling efficiency and project outcomes. Qualifications and Education Requirements •Education: Bachelor's degree in Project Management, Business Administration or related field or equivalent experience in Planning/Scheduling. •Experience: Minimum 3-5 years' experience in scheduling, project management and production environment. Experience in Supply Chain, Lean Manufacturing, or Kanban systems preferred. •Technical Skills: Proficiency in Microsoft Office Suite, Microsoft Project experience a plus. Ability to learn new programs. •Communication: Excellent verbal and written communication skills. Ability to host effective meetings and communicate with team members across the enterprise. •Analytical: Strong problem solving and analytical skills. Ability to analyze data and make and propose informed decisions. •Attention to Detail: High level of accuracy and attention to detail in all aspects of work. •Working understanding of Lean principles and 5s Physical Requirements •This job operates in a professional office environment. •This role regularly uses standard office equipment such as computers, phones, filing cabinets, photocopiers and fax machines. •This position requires the ability to lift files and open file cabinets. •Employees are frequently required to sit, stand, and occasionally required to bend, kneel, reach, stoop, or crouch. •This position may occasionally lift up to 10 pounds.
Pay Range:
$65,000.00 - $90,000.00
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only. In addition to base compensation, Hunt Electric offers a robust benefits plan. See below for additional details or visit our website at Hunt Electric Careers.
Hunt Electric Corporation and affiliates are equal opportunity employers and afford equal opportunity to all qualified applicants for consideration in all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other status protected under local, state or federal laws.
Hunt Electric Corporation participates in E-Verify.
As part of our recruitment, screening, and hiring processes, your resume may be reviewed using AI tools to help us identify relevant skills and experience. The use of such AI tools is subject to human oversight and every hiring and employment-related decision is thoughtfully reviewed by a real person.