Koniag Government Services jobs - 36 jobs

**Koniag Technology and Infrastructure Solutions, LLC** , a Koniag Government Services company, is seeking a Tier II Technical Support Specialist to support KTIS and our government customer. This position requires the candidate to be able to obtain a Public Trust. **This is a remote position.** We offer competitive compensation and an extraordinary benefits package, including health, dental, and vision insurance, 401(k) with company matching, flexible spending accounts, paid holidays, three weeks of paid time off, and more. Koniag Technology & Infrastructure Solutions (KTIS) is seeking skilled Tier II Technical Support Specialists to join our team. The ideal candidates will have strong technical troubleshooting abilities, excellent customer service skills, and experience resolving complex technical issues. These specialists will play a crucial role in our technical support hierarchy, handling escalated issues and providing advanced support to our clients. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Tier II Technical Support Specialist will serve as an escalation point for complex technical issues and provide advanced troubleshooting and problem resolution. Principal responsibilities will include, but are not limited to: + Serve as an escalation point for complex technical issues that cannot be resolved by Tier I support. + Provide advanced troubleshooting and problem resolution for hardware, software, network, and system issues. + Diagnose and resolve complex technical problems according to established procedures. + Document all customer interactions, troubleshooting steps, and resolutions in the ticketing system. + Escalate critical or highly complex issues to Tier III support or engineering teams when necessary. + Collaborate with other IT teams to resolve cross-functional technical issues. + Develop and maintain technical documentation, knowledge base articles, and standard operating procedures. + Train and mentor Tier I support staff on technical matters. + Identify recurring issues and participate in root cause analysis. + Assist in testing and implementing system updates, patches, and new technologies. + Conduct remote troubleshooting sessions with end users as needed. + Provide on-call support according to established rotation schedules. + Stay current with emerging technologies and industry trends. + Participate in ongoing professional development and technical training. **Education and Experience:** + High School Diploma or GED required (Associate's or Bachelor's degree in IT-related field preferred). + 5+ years of progressive customer support experience. + Previous experience in Tier II support or equivalent role. + Demonstrated expertise in troubleshooting complex technical issues. + Must be willing to obtain HDI Customer Service Representative Certification (or equivalent) within 6 months of employment. **Required Skills and Competencies:** + Ability to investigate elevated issues and confirm problem validity. + Experience with database solutions to update customer records. + Troubleshooting processes and problem-solving methodologies. + Knowledge of IT security principles and practices. + Experience with help desk ticketing systems and remote support tools. + Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. + Strong analytical and problem-solving abilities. + Ability to work independently and as part of a team. + Customer-focused approach to service delivery. + Time management skills with the ability to prioritize multiple issues. + Adaptability to changing technologies and work environments. + Experience documenting technical processes and solutions. + Ability to work in high-pressure situations and manage stress effectively. **Desired Skills and Competencies:** + Knowledge of DoD household goods (HHG) processes. + Understanding of personal property entitlements. + DPS (Defense Personal Property System) module expertise. + MilMove module expertise. + Understanding of personal property shipment management systems. + Experience working in government contracting environments. + Knowledge of ITIL practices and principles. + Database knowledge (SQL, Oracle, etc.). + Bilingual capabilities. **Security Requirement:** + Ability to obtain a Public Trust. **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Pay Type** **Salary** **Education Level** **High School** **Travel Required** **No**

Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking an Application Liaison to support KTIS and our government customer. This position requires the candidate to be able to obtain a Public Trust. This is a remote position. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Technology and infrastructure Solutions (KTIS) is seeking a skilled Application Liaison to bridge the gap between business stakeholders and technical teams. The ideal candidate will have a strong understanding of business processes, excellent communication skills, and the ability to translate business requirements into technical specifications. This role is critical in ensuring that technology solutions meet business needs and are successfully implemented across the organization. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Application Liaison will serve as a key intermediary between business units and IT teams, ensuring that applications and systems effectively support business operations. Principal responsibilities will include but are not limited to: + Act as the primary point of contact between business users and IT departments for assigned applications + Gather and document business requirements, translating them into functional specifications for development teams + Coordinate with technical teams to ensure proper implementation of application changes and enhancements + Provide guidance to users on application capabilities, features, and best practices + Create and maintain application documentation, user guides, and training materials + Deliver training to end users on new applications, features, and workflows + Test application updates and new features before they are released to production + Identify opportunities for application improvements and process optimization + Assist in troubleshooting application issues and coordinating resolution + Participate in application deployment planning and change management activities + Monitor application performance and user satisfaction metrics + Collaborate with project managers on application-related initiatives + Maintain awareness of business processes and how they relate to application functionality + Provide regular status updates to stakeholders on application projects and issues + Support the full application lifecycle from requirements through implementation and maintenance **Education and Experience:** + Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field preferred + 3+ years of experience in an application support, business analysis, or related role + Experience working with enterprise applications and systems + Background in bridging business and IT functions **Required Skills and Competencies:** + Excellent communication skills with the ability to explain technical concepts to non-technical users + Strong understanding of business processes and how they relate to application functionality + Ability to translate business requirements into technical specifications + Experience with requirements gathering and documentation + Knowledge of application testing methodologies and practices + Proficiency in creating user documentation and training materials + Strong problem-solving and analytical skills + Ability to manage multiple priorities and stakeholders + Customer service orientation with a focus on user satisfaction + Familiarity with project management concepts and practices + Experience with change management processes + Adaptability to changing business needs and technology environments + Proficiency with Microsoft Office suite and collaboration tools + Attention to detail and strong organizational skills **Desired Skills and Competencies:** + Experience with specific Defense Personal Property System (DPS), Electronic Transportation Operational Personal Property Standards System (eTOPS), or MilMove + Knowledge of IT service management frameworks (ITIL) + Experience in government contracting environments + Background in software development or IT operations + Knowledge of data analysis and reporting tools + Experience with process improvement methodologies + Familiarity with agile development practices + Training or facilitation experience + Knowledge of database concepts and basic SQL + Experience with application lifecycle management tools + Change management certification or experience + Knowledge of relevant compliance requirements for government systems + Experience with user acceptance testing coordination **Security Requirement:** + Ability to obtain a Public Trust **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Software and Systems Development** **Job Function** **Business Systems Analyst** **Pay Type** **Salary**

**Koniag Operations Services,** a Koniag Government Services company, is seeking an Operations Manager with a Top-Secret Clearance to support **KOS** and our government customer. **This is a Remote opportunity.** _This position is for a Future New Business Opportunity._ We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Operations Services is looking for a highly qualified, experienced and self-motivated individual to perform the duties of Operations Manager for a large government facilities Operations and Maintenance IDIQ contract. The Operations Manager will manage all internal and external O&M contractors and field service organizations to provide management oversight and direction to successfully perform system repairs, inspections, site visits, service calls and system commissioning. The operations manager shall have the authority to commit the Contractor's labor force and the use of resources (tools, materials, parts, and other materials) to meet the overall requirements of the contract. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Oversee daily operations and maintenance activities, including preventive maintenance schedules, corrective repairs, and troubleshooting. + Monitor key performance indicators (KPIs) related to equipment uptime, operational efficiency, and safety compliance. + Analyze operational data to identify potential issues and implement corrective actions. + Ensure compliance with all applicable safety regulations, environmental standards, and company policies. + Oversee and direct Maintenance Planning and Scheduling. + Develop and implement comprehensive maintenance plans based on equipment criticality and manufacturer recommendations. + Prioritize work orders, assign tasks to maintenance technicians, and track progress to ensure timely completion. + Manage spare parts inventory, including ordering, tracking, and maintaining optimal stock levels. + Lead and manage a team of maintenance technicians, including performance evaluations, training, and development. + Foster a culture of safety awareness and proactive problem-solving within the maintenance team. + Prepare and manage the O&M budget, including cost control measures and expense tracking. + Identify potential cost-saving opportunities related to maintenance activities and equipment upgrades. + Generate regular reports on operational performance, maintenance metrics, and safety compliance to senior management. + Analyze data to identify trends and implement continuous improvement initiatives. + Analyze best practices in industry for system operations. + Ensure full compliance of warranty and services obligations, including contract and warranty administration, and site operations and maintenance. + Participate in the development of advanced solutions to maintain state-of-the-art methods. + Drives continuous improvements and best practices in O&M, including creating and driving the O&M cost reduction roadmap. + Interface regularly with project owner, energy off-taker, project financier and others to deliver enhanced customer satisfaction, communication, and reporting. + Work closely with outside resources to resolve long term systemic plant performance issues to resolve root cause. + Prioritization day to day O&M departmental tasks, delegate and accomplish goals through others with strong leadership and management experience. + Other duties as assigned by the Program Manager. **Requirements:** + The Operations Manager shall hold a minimum of an associate's degree in a related discipline or equivalent school's training/certifications + Must have a minimum of 15 years' experience related CFS support services and/or Facilities management, with a minimum of 5 years' experience in providing such services to large facilities or operations of about $15 million annually + Must possess a Top-Secret security clearance. + Demonstrated skill and comfort in proactively building relationships. + Strong written and verbal communication skills. + Ability to effectively interface with all levels of personnel and management. **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodation. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Pay Type** **Salary**

Koniag Management Solutions, LLC a Koniag Government Services company, is seeking a ServiceNow Security Specialist to support KMS and our government customer. This position is remote. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Management Solutions (KMS) is seeking an experienced ServiceNow Security Manager to lead the security, compliance, and governance of our ServiceNow (SNOW) platform. This role is responsible for defining and implementing security policies, managing user access controls, ensuring compliance with regulatory requirements, and establishing security best practices across all ServiceNow applications and modules. The ideal candidate will have deep expertise in ServiceNow security architecture, identity and access management, and information security principles, combined with strong leadership and risk management capabilities. The ServiceNow Security Manager will serve as the primary security authority for the ServiceNow platform, working closely with IT Security, Compliance, Development, and Business teams to ensure the platform is secure, compliant, and aligned with organizational security standards. This individual will be responsible for managing security configurations, conducting security assessments, and providing security guidance for all ServiceNow initiatives. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Design, implement, and maintain comprehensive security architecture for the ServiceNow platform + Define and enforce security policies, configurations, standards, and procedures for ServiceNow applications and data + Create and maintain security documentation, including Access Control Lists (ACLs), roles, groups, and user permissions across all ServiceNow modules + Conduct regular security assessments, audits, and vulnerability analyses of the ServiceNow platform + Implement and maintain security compliance controls for regulatory requirements (SOX, HIPAA, GDPR, PCI-DSS, etc.) + Develop and maintain role-based access control (RBAC) frameworks and security models + Monitor and investigate security incidents, access violations, and anomalous activities + Collaborate with development teams to ensure secure coding practices and security by design + Manage ServiceNow Single Sign-On (SSO), multi-factor authentication (MFA), and identity integration + Lead security aspects of ServiceNow upgrades, patches, and platform changes + Provide security guidance and training to ServiceNow administrators and developers + Manage third-party integrations and API security configurations + Coordinate with internal and external auditors for ServiceNow security reviews + Stay current with ServiceNow security features, vulnerabilities, and industry best practices + Participate in incident response and disaster recovery planning for the ServiceNow platform + Generate security reports and metrics for leadership and compliance purposes + Build and maintain strong relationships with business leaders and key stakeholders + Support change management activities related to ServiceNow implementation **Education and Experience:** + Bachelor's degree in Business Administration, Management, Computer Science, Engineering, or related field + Minimum 5-7 years of experience in information security, with at least 3-5 years focused on ServiceNow security + Proven experience implementing and managing ServiceNow security controls and access management + Experience with ServiceNow platform administration and configuration + Strong understanding of security frameworks and compliance requirements (ISO 27001, NIST, CIS Controls) + Experience conducting security assessments and managing security incidents + Track record of implementing security best practices in enterprise environments + Must hold at least one of the following certifications: + Certified Information Systems Security Professional (CISSP) certification + Certified Information Security Manager (CISM) certification + Certified Information Systems Auditor (CISA) certification + Certified Ethical Hacker (CEH) or other relevant security certification **Required Skills and Competencies:** + Expert knowledge of ServiceNow security architecture and security controls + Deep understanding of ServiceNow ACLs, roles, groups, and security rule configurations + Proficiency in ServiceNow security modules (Security Operations, Vulnerability Response, Threat Intelligence) or other similar security tools + Strong knowledge of identity and access management (IAM) principles and technologies + Experience with ServiceNow authentication methods (SSO, SAML, OAuth, LDAP, Active Directory) + Understanding of encryption technologies and data protection mechanisms + Knowledge of network, cloud, & application security logging, monitoring, and SIEM integration + Experience with security audits, security assessments, vulnerability scanning, & compliance reporting + Understanding of API security and secure integration patterns + Knowledge of ServiceNow scripting for security implementations (JavaScript, Business Rules, Script Includes) + Excellent problem-solving, analytical, risk assessment, and critical thinking skills with ability to anticipate security threats and trends + Outstanding communication skills with ability to explain security concepts to technical and non-technical audiences + Ability to balance security requirements with business needs and usability + Customer service mindset with focus on Stakeholder management and collaboration skills + Self-motivated with ability to work with moderate supervision **Desired Skills and Competencies:** + Master's degree in Information Security, Cybersecurity, or related field + Additional ServiceNow certifications (Implementation Specialist, Mainline Specialist) + Experience managing security teams or programs + Background in security consulting or advisory roles + Strong presentation and training delivery skills + Experience with security awareness program development + Knowledge of privacy regulations and data protection laws + Change management and security culture transformation experience **Security Requirement:** + Ability to obtain Public Trust **Travel:** + Minimal travel required (less than 10%) **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Engineering** **Pay Type** **Salary** **Hiring Min Rate** **160,000 USD** **Hiring Max Rate** **180,000 USD**

Koniag Tech Infrastructure Solutions, LLC a Koniag Government Services company, is seeking a Data Subject Matter Expert to support KTIS and our government customer. This is a remote position. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Design and document comprehensive data model and database schema for solution + Lead data migration planning and execution from existing business systems + Develop data integration strategies for interconnections + Ensure data integrity and maintain compliance with federal data standards + Develop data governance policies and procedures + Create and maintain data dictionaries and documentation + Support dashboard and reporting requirements with proper data structures + Implement data backup and recovery strategies + Support ATO requirements for data security and privacy controls + Manage data classification and CUI (Controlled Unclassified Information) handling + Design audit trails for all data activities and user access + Coordinate data quality initiatives and validation processes **Required Qualifications:** + Bachelor's degree in Computer Science, Data Science, Information Systems, or related field + Minimum 5 years of experience in data architecture and database design + Strong experience with federal data security requirements and compliance + Knowledge of data migration methodologies and best practices + Proficiency in database design and data modeling tools + Experience with data integration + Knowledge of federal privacy and security regulations (FISMA, Privacy Act) **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Databases and Data Warehousing** **Job Function** **Data Warehouse Architect/Analyst** **Pay Type** **Salary**

Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking a Quality Coordinator - Lead Trainer to support KTIS and our government customer. This position requires the candidate to be able to obtain a Public Trust. This is a remote position. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Technology and infrastructure Solutions (KTIS) is seeking an experienced Quality Coordinator - Lead Trainer to drive our training initiatives and quality assurance programs. The ideal candidate will have a strong background in developing training materials, delivering effective training sessions, and implementing quality monitoring processes. This role is essential in ensuring our team maintains the highest standards of service excellence through continuous learning and quality improvement. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Quality Coordinator - Lead Trainer will be responsible for developing and implementing training programs while overseeing quality assurance processes. Principal responsibilities will include but are not limited to: + Design, develop, and deliver comprehensive training programs for new and existing staff + Create and maintain training materials, including manuals, e-learning modules, and job aids + Assess training needs and develop curricula to address skill gaps and performance improvement + Lead new hire onboarding and training processes to ensure quick and effective ramp-up + Establish and maintain quality monitoring systems to evaluate employee performance + Conduct regular quality assessments through call monitoring, side-by-side observations, and performance data analysis + Provide constructive feedback to employees and develop action plans for performance improvement + Create and track key performance indicators (KPIs) related to training effectiveness and quality metrics + Collaborate with department managers to align training and quality initiatives with business objectives + Implement coaching programs to support continuous staff development + Stay current with industry best practices in training methodologies and quality assurance + Develop and maintain a knowledge repository of training resources + Coordinate with subject matter experts to ensure training content accuracy + Prepare and present regular reports on training outcomes and quality performance + Identify trends in performance issues and develop targeted training interventions **Education and Experience:** + Bachelor's degree in Education, Training and Development, Business Administration, or related field + 5-7 years of experience in training development and delivery, preferably in a contact center or customer service environment + Proven experience in quality assurance programs and performance monitoring + Background in adult learning principles and instructional design **Required Skills and Competencies:** + Strong instructional design skills with experience creating effective training materials + Excellent presentation and facilitation skills for diverse learning audiences + Knowledge of quality monitoring techniques and performance measurement + Experience with learning management systems (LMS) and e-learning platforms + Strong analytical abilities to evaluate training effectiveness and quality metrics + Excellent verbal and written communication skills + Ability to coach and mentor staff at all levels of experience + Proficiency in developing and implementing quality standards + Experience with performance management and improvement planning + Strong organizational skills and attention to detail + Ability to manage multiple projects simultaneously + Proficiency with Microsoft Office suite, particularly PowerPoint and Excel + Experience creating and delivering engaging virtual and in-person training + Understanding of adult learning theories and application + Problem-solving skills to address performance and quality issues **Desired Skills and Competencies:** + Training or quality management certifications (Certified Professional in Learning & Performance, Six Sigma, etc.) + Experience in government contracting environments + Knowledge of call center or customer service operations + Familiarity with multimedia training development tools + Experience with quality management frameworks + Background in change management methodologies + Knowledge of ITIL practices and IT service management + Experience with data analysis and statistical methods + Proficiency with video creation and editing tools + Experience with gamification in training + Knowledge of accessibility standards for training materials + Experience in contact center workforce management + Background in process improvement methodologies + Familiarity with project management principles + Experience developing training for technical subject matter **Security Requirement:** + Ability to obtain a Public Trust **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Human Resources** **Job Function** **Training/Development Specialist** **Pay Type** **Salary**

Koniag Tech Infrastructure Solutions, LLC a Koniag Government Services company, is seeking an Acquisition Functional SME to support KTIS and our government customer. This is a remote position. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Collaborate with stakeholders to capture, document, and prioritize business requirements for requirements planning, vendor engagement, and proposal submission workflows + Analyze current acquisition processes and map them to desired future state functionality + Define and document functional use cases + Support the development of automated workflows for document creation, review, approval, and routing + Participate in Agile sprint planning, backlog grooming, and sprint reviews + Provide continuous feedback on system performance and recommend improvements + Support integration requirements + Assist in development of standardized templates and automated document placement logic **Required Qualifications:** + Bachelor's degree in Business Administration, or related field + Minimum 5 years of experience in federal acquisition processes (cradle to grave) + 3+ years of experience in business process analysis and requirements gathering + Strong knowledge of federal acquisition regulations + Experience with Agile methodologies and user story development + Proficiency in process modeling and workflow design + Experience with vendor management and proposal evaluation processes + Strong analytical and communication skills **Preferred Qualifications:** + Master's degree in relevant field + Experience with cloud-based procurement systems + Experience with Microsoft Office 365 and SharePoint environments **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Contracts, Procurement, Legal, Proposal Services** **Job Function** **Acquisition Analyst** **Pay Type** **Salary**

**Koniag Technology and Infrastructure Solutions, LLC** , a Koniag Government Services company, is seeking a Service Now Administrator to support KTIS and our government customer. This position requires the candidate to obtain a Public Trust. **This is a remote position.** We offer competitive compensation and an extraordinary benefits package, including health, dental, and vision insurance, 401(k) with company matching, flexible spending accounts, paid holidays, three weeks of paid time off, and more. Koniag Technology and Infrastructure Solutions (KTIS) is seeking an experienced ServiceNow Administrator to join our team. The ideal candidate will have a strong background in ServiceNow platform administration, implementation, and optimization. This position will be responsible for the day-to-day administration, maintenance, and enhancement of our ServiceNow environment. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** The ServiceNow Administrator will serve as the technical expert for our ServiceNow platform, ensuring optimal performance, security, and user experience. Principal responsibilities will include, but are not limited to: + Perform day-to-day administration of the ServiceNow platform, including user management, role-based access control, and system configuration. + Implement, configure, and maintain ServiceNow modules such as ITSM, ITOM, ITBM, CSM, and others as required. + Create and maintain workflows, business rules, UI policies, client scripts, and other platform customizations. + Develop and maintain ServiceNow integrations with other enterprise systems using REST, SOAP APIs, and integration tools. + Conduct system upgrades, patches, and implement new features while ensuring minimal disruption to operations. + Design, build, and maintain custom applications and solutions within the ServiceNow platform. + Create and maintain comprehensive documentation for all ServiceNow configurations, processes, and customizations. + Provide technical support and troubleshooting for ServiceNow-related issues. + Collaborate with stakeholders to gather requirements and translate business needs into technical solutions. + Develop and deliver training materials and sessions for end users and administrators. + Monitor system performance, identify bottlenecks, and implement solutions to optimize platform efficiency. + Stay current with ServiceNow releases and new features to maximize platform value. + Manage service catalog items, knowledge base articles, and self-service portal functionality. + Support incident, problem, change, and request management processes within ServiceNow. **Education and Experience:** + Bachelor's degree in Computer Science, Information Technology, or related field. + 5-7 years of experience as a ServiceNow Administrator or Developer. + Certified ServiceNow Administrator required. + Experience with ServiceNow Customer Service Management (CSM). + Experience with ServiceNow upgrades and instance migrations. **Required Skills and Competencies:** + Extensive knowledge of ServiceNow platform administration, including user management, role configuration, and security controls. + Proficiency in configuring and customizing ServiceNow applications (ITSM, ITOM, CSM, etc.). + Strong understanding of ServiceNow architecture and data structures. + Experience with ServiceNow scripting using JavaScript, including business rules, client scripts, UI policies, and script includes. + Ability to create and maintain workflows, service catalogs, and knowledge bases. + Experience with ServiceNow reporting and dashboard creation. + Knowledge of ServiceNow best practices and governance principles. + Strong problem-solving skills and ability to troubleshoot complex technical issues. + Excellent communication skills, both written and verbal. + Experience working in an ITIL framework environment. + Ability to manage multiple priorities and projects simultaneously. + Experience with ticketing system administration and configuration. + Knowledge of IT service management processes and best practices. **Desired Skills and Competencies:** + Experience with ServiceNow Performance Analytics and Service Portal. + Knowledge of HTML, CSS, and advanced JavaScript programming. + Experience with ServiceNow IntegrationHub and Flow Designer. + Familiarity with Agile development methodologies. + Project management experience. + Experience working in federal government IT environments. + Knowledge of IT security best practices and compliance requirements. + Experience with test-driven development and automated testing in ServiceNow. + Experience with other ITSM platforms (Jira Service Management, BMC Remedy, etc.). + Knowledge of database design and SQL. **Security Requirement:** + Ability to obtain a Public Trust. **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Consulting Services** **Job Function** **ServiceNow Developer** **Pay Type** **Salary** **Education Level** **Bachelor's Degree** **Travel Required** **No**

Koniag Management Solutions, LLC, a Koniag Government Services company, is seeking a ServiceNow Technical Architect to support KMS and our government customer. This is a remote position. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Management Solutions (KMS) is seeking an experienced ServiceNow Technical Architect to join our IT team and lead the design and architecture of enterprise-scale ServiceNow (SNOW) solutions that drive digital transformation and operational excellence. This strategic role requires a visionary technologist who can translate complex business requirements into elegant, scalable technical architecture while ensuring alignment with enterprise standards and best practices. The ideal candidate will serve as a primary technical point of contact for the ServiceNow platform, providing architectural leadership, technical governance, and strategic guidance across all ServiceNow initiatives. The ServiceNow Technical Architect will be responsible for defining the technical vision, architecture standards, and strategic roadmap for the ServiceNow platform. This individual will work closely with executive leadership, business stakeholders, IT teams, and development resources to ensure ServiceNow solutions are architected for scalability, performance, security, and long-term sustainability. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Define and maintain the overall ServiceNow technical architecture and strategic roadmap + Lead architectural design sessions around ServiceNow implementations + Create comprehensive architecture documentation including solution designs, data models, integration patterns, and technical specifications + Establish and enforce ServiceNow development standards, best practices, and governance frameworks + Design scalable integration architectures between ServiceNow and enterprise applications using REST, SOAP, MID Servers, and IntegrationHub + Evaluate and recommend ServiceNow modules, applications, and third-party solutions to meet business requirements, present technical architecture and recommendations to executive leadership and steering committee + Conduct architecture reviews and provide technical guidance on customizations, configurations, and implementations while collaborating with IT team(s) to ensure ServiceNow aligns with overall IT strategy + Lead platform optimization efforts including performance tuning, scalability planning, and technical debt remediation + Design and implement enterprise data models, CMDB architecture, and configuration management strategies + Oversee technical aspects of ServiceNow platform upgrades, migrations, and support release management + Assess emerging ServiceNow capabilities and technologies, recommending strategic adoption plans + Partner with security specialists to define security architecture and ensure compliance with organizational security and regulatory requirements + Serve as primary technical escalation point for complex technical challenges and issues + Lead proof-of-concept initiatives for new ServiceNow capabilities and innovations + Support Agile development approach for feature and platform delivery + Support change management activities related to ServiceNow implementation **Education and Experience:** + Bachelor's degree in Computer science, Information Technology, or related field, & or equivalent work experience + Minimum 8-10 years of IT experience with at least 5-7 years focused on ServiceNow platform + At least 3-5 years of experience in ServiceNow architecture or senior technical leadership role + Proven track record of architecting and delivering multiple large-scale enterprise ServiceNow implementations + Deep experience across multiple ServiceNow product lines (i.e. ITSM, ITOM, ITBM, CSM, HR, Security Operations, GRC, IntegrationHub) + Experience leading technical teams and driving architectural decisions + Demonstrated experience with ServiceNow platform upgrades and complex migration projects **Required Skills and Competencies:** + Experience with ServiceNow Performance Analytics and Reporting + Experience with ServiceNow ITOM Discovery, Service Mapping, or Event Management + Experience with ServiceNow ATF (Automated Test Framework) + Strong understanding of ServiceNow platform architecture, data models, and configuration management database (CMDB) + Understanding of ITIL processes and best practices and knowledge of Agile/Scrum development methodologies + Strong analytical and problem-solving abilities + Excellent communication skills with ability to explain technical concepts to non-technical stakeholders + Ability to work independently & with teams to manage multiple priorities in a fast-paced environment + Strong attention to detail, commitment to quality, and customer focus on delivering business value + Understanding of software development lifecycle (SDLC) and delivery processes + Capability to adapt to changing requirements and project dynamics **Desired Skills and Competencies:** + ServiceNow Certified Technical Architect (CTA) - highly preferred + ServiceNow Certified Implementation Architect (CIA) or Specialist (CIS) + TOGAF, Zachman, or other enterprise architecture framework certification + Experience with ServiceNow Performance Analytics and predictive intelligence + Knowledge of AI/ML integration with ServiceNow (Predictive Intelligence, Virtual Agent) + Experience with ServiceNow ITBM suite (Project Portfolio Management, Agile Development) + Expertise in ServiceNow Customer Service Management and Field Service Management + Experience with cloud platforms (AWS, Azure, Google Cloud) and cloud-native architectures + Experience with modern API management platforms and API gateways + Knowledge of SIEM integration and security operations architecture + Experience with mobile application architecture and development + Proficiency in additional programming languages (Python, Java, PowerShell) + Prior government consulting experience **Security Requirement:** + Ability to obtain a Public Trust **Travel:** + Minimal travel required (less than 10%) **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit ***************** . **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Software and Systems Development** **Job Function** **Software Architect** **Pay Type** **Salary** **Hiring Min Rate** **170,000 USD** **Hiring Max Rate** **190,000 USD**

**Koniag Technology and Infrastructure Solutions, LLC** , a Koniag Government Services company, is seeking a Content Specialist Assistant to support KTIS and our government customer. This position requires the candidate to be able to obtain a Public Trust. **This is a remote position.** We offer competitive compensation and an extraordinary benefits package, including health, dental, and vision insurance, 401(k) with company matching, flexible spending accounts, paid holidays, three weeks of paid time off, and more. Koniag Technology and Infrastructure Solutions (KTIS) is seeking a detail-oriented Content Specialist Assistant to support our content development team. The ideal candidate will have strong organizational skills, attention to detail, and the ability to assist with various aspects of content creation and management. This role will provide critical support in maintaining our knowledge base systems and ensuring high-quality content for our customer service operations. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Content Specialist Assistant will work alongside Content Specialists to help create, organize, and maintain content that supports our contact center operations. Principal responsibilities will include, but are not limited to: + Assist with creating, formatting, and updating knowledge base articles and support documentation. + Help maintain content organization systems and file structures. + Conduct quality assurance reviews of content for accuracy, consistency, and adherence to style guidelines. + Support content tagging, categorization, and metadata management. + Assist with gathering feedback from users about content effectiveness and areas for improvement. + Help track content metrics and prepare regular reports on content usage and performance. + Support the archiving and retirement of outdated content. + Assist with research for new content development. + Help maintain content calendars and project timelines. + Proofread and edit content for grammar, spelling, and clarity. + Format content for different delivery channels and platforms. + Assist with content version control and change tracking. + Support content testing to ensure proper functionality within knowledge management systems. + Help prepare training materials related to content usage. + Assist with basic graphic design and visual content needs. **Education and Experience:** + High School Diploma or GED required (Associate's or Bachelor's degree in Communications, English, or related field preferred). + 3-5 years of experience in content support, administrative assistance, or related roles. + Experience working with content management systems or knowledge bases. + Background in supporting documentation processes. **Required Skills and Competencies:** + Strong attention to detail and quality assurance skills. + Excellent organizational abilities and time management. + Proficiency with Microsoft Office suite, particularly Word, Excel, and PowerPoint. + Good writing and editing skills with proper grammar and spelling. + Basic understanding of content management systems and digital file organization. + Ability to follow established style guides and content standards. + Strong communication skills, both written and verbal. + Ability to work collaboratively in a team environment. + Basic research skills for gathering information. + Proficiency in data entry and information management. + Adaptability to changing priorities and workloads. + Customer service orientation with understanding of end-user needs. + Basic understanding of metadata and content tagging concepts. + Reliability and ability to meet deadlines. + Problem-solving skills for addressing routine content issues. **Desired Skills and Competencies:** + Experience with specific knowledge management platforms (ServiceNow, Salesforce, Zendesk, etc.). + Background in customer service or contact center operations. + Basic HTML or other formatting language knowledge. + Experience with graphic design tools (Canva, Adobe Creative Suite). + Familiarity with process documentation. + Experience in proofreading or quality control. + Knowledge of content accessibility standards. + Experience with document version control systems. + Background in technical writing or editing. + Experience working in government contracting environments. + Familiarity with project management tools. + Knowledge of basic SEO principles. + Experience with data analysis and reporting. + Training or educational background. + Ability to create simple visual aids or diagrams. **Security Requirement:** + Ability to obtain a Public Trust. **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Publications, Multimedia, Graphic Arts** **Job Function** **Publications Coordinator** **Pay Type** **Salary** **Education Level** **High School** **Travel Required** **No**

Kadiak, LLC, currently has an opening for a Mechanical Cost Estimator as part of the team performing mechanical system upgrades and installations in support of the Department of State. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Review solicitation documents and understand scope of work to bid. + Perform site surveys to understand project conditions, to properly incorporate the information in the cost estimate. + Prepare detailed cost estimates for mechanical systems and components of OBO projects, including HVAC, plumbing, fire protection, and other related systems. This includes itemizing costs for the bill of materials. + Develop and maintain cost databases for mechanical systems and components to assist in the preparation of cost estimates. + Coordinate with other cost estimators to ensure that overall project costs are properly allocated among the various disciplines. + Review and analyze subcontractor bids and proposals and material supplier costs to ensure that they are accurate and competitive. + Maintain accurate records of cost estimates and related documentation, including change orders and other project-related costs. **Work Experience, Knowledge, Skills & Abilities:** + Minimum of 8 years of experience in cost estimating with at least 5 years of experience in cost estimating for mechanical systems. + Experience with projects OCONUS. + Thorough understanding of mechanical engineering principles and construction practices. + Knowledge of building codes and regulations related to mechanical systems and components. + Excellent analytical and problem-solving skills, with the ability to work independently and as part of a team. + Strong communication skills, with the ability to present complex information in a clear and concise manner. + Proficient in the use of cost estimating software and Microsoft Office applications. + Familiarity with RS Means cost database (or similar cost database) + Top Secret Clearance + Bachelor's Degree in mechanical engineering, construction management or related field **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled._** **_Shareholder Preference in accordance with Public Law 88-352_** **_\#LI-BF1_** **Job Details** **Job Family** **Construction** **Job Function** **Construction Project Manager** **Pay Type** **Salary**

Koniag Management Solutions, LLC a Koniag Government Services company, is seeking a Mid-Level ServiceNow Developer to support KMS and our government customer. This position is remote. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Management Solutions (KMS) is seeking a motivated Mid-Level ServiceNow Developer join our IT team and contribute to the design, development, and implementation of ServiceNow (SNOW) solutions that support our business operations. This role offers an excellent opportunity for a junior to mid-level developer to grow their ServiceNow expertise while working on diverse projects and learning from senior team members. The ideal candidate will have foundational ServiceNow experience and a strong desire to advance their technical skills. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Mid-Level ServiceNow Developer will work under the guidance of senior developers and collaborate with business stakeholders to configure and customize the ServiceNow platform. This individual will contribute to development efforts, learn best practices, and support the delivery of ServiceNow modules and integrations. Principal responsibilities include but are not limited to: + Configure and develop ServiceNow applications and modules, primarily in ITSM and other platform capabilities + Develop and maintain workflows, business rules, UI policies, client scripts, and catalog items + Assist with system integrations between ServiceNow and other applications using REST, SOAP, and integration tools + Write and maintain clear, well-documented code following established development standards + Participate in requirement gathering sessions with business analysts and stakeholders + Perform unit testing and support user acceptance testing activities + Troubleshoot and resolve technical issues within the ServiceNow platform with guidance from senior team members + Participate in code reviews and incorporate feedback to improve development skills + Assist with platform upgrades, testing, and release management activities + Create and update technical documentation for configuration and customization work + Stay current with ServiceNow platform updates and participate in training opportunities + Support production incidents and service requests as needed + Support Agile development approach for feature and platform delivery + Support change management activities related to ServiceNow implementation **Education and Experience:** + Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience + Minimum 1-4 years of hands-on ServiceNow development experience + Experience with at least (2) full lifecycle ServiceNow implementations (Design through O&M) + Experience working with at least one ServiceNow module (ITSM, ITOM, ITBM/SPM, CSM, HR, or others) + Practical experience with ServiceNow development tools and scripting **Required Skills and Competencies:** + Working knowledge of JavaScript and ability to write functional scripts + Understanding of ServiceNow platform basics including tables, forms, lists, and UI configuration + Experience with ServiceNow development tools: Business Rules, Client Scripts, UI Policies, Script Includes, Workflows + Basic understanding of web technologies: HTML, CSS, XML, and JSON + Familiarity with REST and SOAP APIs and basic integration concepts + Basic understanding of ITIL processes (Incident, Problem, Change, Service Request) + Fundamental database concepts and querying capabilities + Ability to follow technical documentation and coding standards + Strong willingness to learn and develop new technical skills + Good analytical and problem-solving abilities + Effective communication skills with ability to ask clarifying questions + Team player who collaborates well with others + Ability to manage time effectively and meet deadlines + Attention to detail and commitment to quality work + Customer service mindset with focus on user experience + Adaptability and openness to feedback and coaching + Self-motivated with ability to work with moderate supervision **Desired Skills and Competencies:** + ServiceNow Certified System Administrator (CSA) + ServiceNow Certified Application Developer (CAD) or working toward certification + Exposure to Service Portal or UI Builder development + Experience with Flow Designer + Familiarity with SNOW reporting and dashboards + Experience with SNOW Update Sets and source control concepts + Understanding of SNOW IntegrationHub basics + Basic knowledge of Agile/Scrum development methodologies + Basic project coordination or task management experience + Experience with ticketing or workflow systems + Demonstrated ability to learn technical concepts quickly + Participation in ServiceNow community forums or user groups + Training or documentation creation experience + Basic understanding of business process analysis + Problem management and troubleshooting experience **Security Requirement:** + Ability to obtain a Public Trust **Travel:** + Minimal travel required (less than 5%) **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Consulting Services** **Job Function** **ServiceNow Developer** **Pay Type** **Salary** **Hiring Min Rate** **120,000 USD** **Hiring Max Rate** **145,000 USD**

**Koniag IT Solutions,** a Koniag Government Services company, is seeking a skilled AWS FinOps Engineer to join our team. The ideal candidate will leverage AWS advanced analytics and analysis techniques to extract valuable insights from complex datasets. This position offers the opportunity to work with cutting-edge technologies and contribute to mission-critical projects while solving challenging analytical problems. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. **Position Description:** The FinOps Engineer will be responsible for analyzing, forecasting, and optimizing AWS cloud spend, developing cost visibility tools, and collaborating with team members and customers to drive cost-effective cloud use. **Key responsibilities include:** + Monitor and analyze AWS usage and spend using AWS Cost Explorer, CloudHealth, CloudCheckr, or similar tools + Build and maintain dashboards to provide visibility into cloud financial metrics for stakeholders + Collaborate with engineering and product teams to identify cost-saving opportunities without compromising performance or reliability + Implement tagging strategies and enforce policies to ensure accurate cost allocation and reporting + Provide detailed forecasting, budgeting, and variance analysis for cloud expenditures + Contribute to cloud governance policies and educate teams on FinOps best practices + Recommend Reserved Instances, Savings Plans, and other AWS pricing strategies to optimize costs + Participate in cloud cost audits and help design cost-efficient architectures **Education and Experience:** + Bachelor's degree (Masters Preferred) in Computer Science, Statistics, Mathematics, or related field + 5+ years of experience in cloud cost optimization, FinOps, or cloud engineering with a focus on AWS + Proven experience with machine learning and statistical modeling + Demonstrated track record of successful analytical projects **Required Skills and Competencies:** + Strong understanding of AWS pricing models, services, and cost management tools + Experience with infrastructure-as-code (e.g., Terraform, CloudFormation) and automation + Proficiency in creating reports and dashboards using tools like Tableau, Power BI, or AWS-native tools + Excellent analytical, communication, and cross-functional collaboration skills + Familiarity with FinOps principles and a strong interest in cloud financial management + Preferred Qualifications + FinOps Certified Practitioner or similar certification + Hands-on experience with Kubernetes, containers, and serverless architectures + Experience working in Agile/Scrum environments + Familiarity with multi-cloud cost management (Azure, GCP) **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodation. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Software and Systems Development** **Pay Type** **Salary** **Telecommute Percentage** **100** **Hiring Min Rate** **170,000 USD** **Hiring Max Rate** **190,000 USD**

Koniag Professional Services LLC, a Koniag Government Services company, is seeking a Security Manager to support KPS and our government customer in Piketon, OH.This position is for a Future New Business Opportunity. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Konag Professional Services, LLC is seeking an experienced Security Manager to lead comprehensive security operations for our DOE/DoD programs. This role requires expertise in nuclear security programs and the ability to implement and oversee multiple security disciplines while maintaining critical stakeholder relationships. This position offers the opportunity to lead critical security operations in a dynamic environment supporting national security objectives. Essential Functions, Responsibilities & Duties may include, but are not limited to:Key Responsibilities: Lead and manage all aspects of technical security programs for DOE and DoD operations Implement and ensure compliance with DOE security Orders, Policies, and procedures Provide expert oversight of nuclear security programs and protocols Coordinate personnel security support including background investigations and clearance management Manage physical security operations and infrastructure protection Oversee information security and cybersecurity support functions Conduct and supervise document review processes for security compliance Establish and maintain productive working relationships with Federal, State, and local law enforcement agencies Ensure protection of personnel and government property through comprehensive security planning Lead security assessments and develop risk mitigation strategies Required Qualifications:Education: Bachelor's degree from an accredited university/college or equivalent accredited coursework Experience: 10 years of DOE or DoD technical security programs experience Expertise: Working expert knowledge of all nuclear security programs Specialized Skills: Demonstrated experience in: Personnel security support Physical security support Information security support Cybersecurity support Document review support Clearance Requirement: Must obtain and maintain a Department of Energy Q Clearance Preferred Qualifications: Experience with DOE security requirements and regulatory environment Knowledge of gaseous diffusion technology Experience with declassification efforts and processes Advanced certifications in security management or related fields Skills and Competencies: Strong leadership and team management abilities Excellent communication and interpersonal skills Ability to work effectively with law enforcement and government agencies Detail-oriented with strong analytical and problem-solving skills Knowledge of federal security regulations and compliance requirements Ability to handle sensitive and classified information appropriately Our Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit ****************** Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking a Contact Center Content Specialist support KTIS and our government customer. This position requires the candidate to be able to obtain a Public Trust. This is a remote position. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Technology and Infrastructure Solutions (KTIS) is seeking an experienced Contact Center Content Specialist to develop, manage, and optimize content for our contact center operations. The ideal candidate will have strong writing skills, knowledge of knowledge base systems, and experience creating content that enables customer service representatives to efficiently resolve customer inquiries. This role is critical to ensuring consistent, accurate, and effective customer interactions. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Contact Center Content Specialist will be responsible for developing and maintaining high-quality content to support contact center operations. Principal responsibilities will include but are not limited to: + Create, review, edit, and update knowledge base articles, scripts, and support documentation for contact center agents + Collaborate with subject matter experts to gather accurate information for content development + Establish and maintain content governance practices, including style guides and content standards + Analyze customer interactions and call trends to identify opportunities for new content creation + Ensure content is easily accessible, searchable, and organized logically within knowledge management systems + Develop standardized responses for common customer inquiries across multiple channels (phone, email, chat) + Create and maintain decision trees and troubleshooting guides to improve agent efficiency + Monitor content usage metrics and gather feedback to continuously improve content effectiveness + Collaborate with training teams to develop content for agent training materials + Ensure content remains current and accurate through regular review cycles + Implement content taxonomy and metadata strategies to improve findability + Coordinate with technical teams to optimize knowledge base functionality + Support the implementation and maintenance of content management systems + Develop content that addresses both internal agent needs and customer-facing self-service requirements + Stay current on industry best practices for knowledge management and content creation **Education and Experience:** + Bachelor's degree in Communications, English, Technical Writing, Information Science, or related field + 5-7 years of experience in content development, knowledge management, or technical writing + Experience creating content for customer service or contact center environments + Background with knowledge base systems and content management tools **Required Skills and Competencies:** + Exceptional writing and editing skills with strong attention to detail + Experience developing content for knowledge management systems + Ability to translate complex technical information into clear, concise content + Proficiency with content management systems and knowledge base platforms + Strong analytical skills to evaluate content effectiveness and identify gaps + Understanding of contact center operations and agent workflows + Experience creating structured content (decision trees, troubleshooting guides) + Knowledge of content governance practices and standards + Excellent project management and organizational skills + Strong interpersonal skills and ability to collaborate with subject matter experts + Customer-focused mindset with understanding of user experience principles + Ability to prioritize and manage multiple content projects simultaneously + Familiarity with content metrics and performance analysis + Problem-solving skills to address content-related challenges **Desired Skills and Competencies:** + Experience with specific knowledge management platforms (ServiceNow, Salesforce, Zendesk, etc.) + Background in technical writing or instructional design + Understanding of ITIL practices and IT service management + Experience in government contracting environments + Knowledge of content taxonomy and metadata best practices + Familiarity with process documentation methodologies + Experience with customer experience mapping + Background in training development or delivery + Knowledge of accessibility standards for content + Experience with visual content creation tools + Familiarity with SEO principles for internal search optimization + Change management experience + Background in UX/UI design principles + Experience with multilingual content management + Knowledge of relevant compliance requirements for documentation **Security Requirement:** + Ability to obtain a Public Trust **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Marketing, Sales, Business Development** **Job Function** **Communications Specialist** **Pay Type** **Salary**

Kadiak, LLC, a Koniag Government Services company **,** is seeking a Health IT Analyst to support Kadiak and our government customer. This is a remote opportunity. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Health IT Analyst supports the development, implementation, and maintenance of the Indian Health Service (IHS) Modernized Electronic Health Record (EHR) system. This position combines program and project management capabilities with Oracle Health Cerner Millennium and PharmNet build and design expertise to ensure the successful design, configuration, and optimization of EHR solutions across assigned IHS clinical and/or business domains. The analyst serves as a subject matter expert on Cerner solutions-particularly PharmNet, ensuring alignment with best practices, regulatory standards, and clinical safety requirements. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Serve as a subject matter expert in Cerner Millennium and PharmNet applications, including build, design, and configuration of medication management workflows. + Provide advisement on best practices for configuration and build across one or more Oracle Health solutions, ensuring consistency with vendor recommendations and IHS standards (required). + Collaborate with clinical and pharmacy stakeholders to design and validate medication workflows, formulary configurations, orderable items, and medication safety parameters. + Evaluate configuration decisions for impact on system maintenance, data integrity, interoperability, clinical safety, regulatory compliance, and reporting requirements. + Partner effectively with IHS clinical and business end users to support efficient and informed decision-making related to EHR functionality and usability. + Collaborate with the Product Management Team and EHR Vendor Teams (Oracle Health) to promote alignment with vendor-defined best practices for system build, workflow, and data management. + Participate in system testing, validation, and deployment activities, including change control and release readiness processes. + Participate in special projects and continuous improvement initiatives as assigned. **Qualifications:** + Advanced expertise in Oracle Health Cerner Millennium, with emphasis on PharmNet design, build, and maintenance (required). + Experience configuring Cerner modules such as PharmNet, PowerChart, FirstNet, and/or Discern Reporting preferred. + Proven ability to manage complex build tasks, configuration documentation, and cross-team collaboration in a fast-paced implementation environment. + Strong understanding of clinical and pharmacy workflows, including medication management, CPOE, and formulary control. + Demonstrated experience with Electronic Health Record (EHR) or Electronic Medical Record (EMR) systems. + Completion of at least one full life-cycle Oracle Health (Cerner) EHR implementation (two or more preferred). + Proficiency in workflow development, design documentation, and validation procedures. + Healthcare clinical and/or business functional experience preferred. + Proficiency in Microsoft Office 365 applications, including Teams, SharePoint, Excel, Word, PowerPoint, and Visio. + Experience participating in system testing, build validation, and end-user training support. + Preferred experience across domains such as Ambulatory, Inpatient, Behavioral Health, Pharmacy, and/or Data Analytics. **Education and Experience:** + Bachelor's or Master's degree (or higher) in Health Informatics, Computer Science, Public Health, Pharmacy, or a related clinical/business discipline (recommended). + Minimum of 3 years of relevant healthcare experience in an EHR build, configuration, or clinical systems analyst role, including direct PharmNet design/build experience. **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _******************* **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Medical Services** **Job Function** **Health Data Analyst** **Pay Type** **Salary**

**Koniag Operations Services,** a Koniag Government Services company, is seeking an ERPS Supervisor with a Secret Clearance to support **KOS** and our government customer. **This is a Remote opportunity.** _This position is for a Future New Business Opportunity._ We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Operations Services is looking for a highly qualified, experienced and self-motivated individual to perform the duties of a ERPS Supervisor for a large government facilities Operations and Maintenance IDIQ contract. The ERPS Supervisor will serve as the IDIQ Contractor's Maximo subject matter expert and primary point of contact with customer leadership for all matters involving Maximo. The ERPS Supervisor will interact with customer subject matter experts in meetings and correspondence to gather maintenance information and coordinate with the customer in the development of business practices and assist with Maximo user support. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Must have experience in managing a large preventive maintenance and repair portfolio of multi-site, multi building/facility. + The ERPS Supervisor will ensure the accuracy of asset data, completeness, and compliance with data standards, make certain that new assets are successfully created in Maximo after commissioning along with appropriate Preventive Maintenances (PM.). + The ERPS Supervisor will create PMs and routes to meet warranty and equipment recommendations and ensure PM workload is balanced. + The ERPS Supervisor will develop training materials, design Job Plans from existing maintenance plans, CFS manuals, and SME recommendations. + The ERPS Supervisor will draft maintenance plans and present in workshops and for approval and create reports and queries to track KPIs. + Other duties as assigned by the Program Manager **Recommended Previous Experience:** + Work Order Clerk, Maximo Production Controller, Production Manager, Asset Program Manager, Preventive Maintenance Program Manager, Operations Program Manager. + Highly desired specific experience in Facilities Management, but not required (Oil and Gas, Aviation are alternative acceptable job fields). **Requirements:** + The ERPS Analyst must possess a Secret security clearance. + The ERPS analyst should have ten years or more experience in the use of Asset Management System, such as Maximo, in Maintenance and Operations of facilities and buildings. + Demonstrated skill and comfort in proactively building relationships. + Strong written and verbal communication skills. + Ability to effectively interface with all levels of management. **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodation. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Pay Type** **Salary**

**Kadiak, LLC,** a Koniag Government Services company, is seeking a Quality Control Representative with a Top-Secret Clearance to support **Kadiak** and our government customer. **This is a remote position with short-term OCONUS travel.** _This position is for a Future New Business Opportunity._ We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, and more. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Shall possess skill and ability to inspect and monitor construction operations of new renovation for compliance of contracts and applicable codes includes but not limited to safety codes, identify deficient, in adequate, and unacceptable work and takes necessary action to resolve or recommend to the Contracting Officer the necessary action to resolve the issue or corrective action to be taken. + Shall maintain a presence at the sit at all times during progress of the work as recommend by the CO. + Shall have complete authority and responsibility to take any action necessary to ensure Contract compliance. **Requirements:** + Active Top Secret Security Clearance + 10 years of experience in electrical construction inspection and quality control **Working Environment & Conditions** **OCONUS Travel and must be present on-site during the construction.** **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit ***************** . **Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352** _This position is open for future openings that may or may not be filled depending on availability, funding, and verification of clearance status._ **Job Details** **Job Family** **Proposal Positions** **Pay Type** **Salary**

Koniag Services, Inc. (KSI), a Koniag Government Service Company, is seeking a skilled Software Engineer to support our government customer. This position requires the candidate to be able to obtain a Public Trust. This position is a remote opportunity. We offer a competitive salary along with an extraordinary benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Software Engineer will formulate and define specifications for complex operating software programming applications and modify/maintain existing applications using engineering releases and utilities from manufacturers. The Software Engineer will design and develop software applications. This role involves the scalability, security, and performance of enterprise web applications, API integrations, data workflows, and LMS infrastructure, working across both server-side and client-side environments, designing, coding, testing, debugging, and documenting programs. This role is critical in developing, maintaining, and enhancing complex software systems for our federal government clients. **Key responsibilities include** : + Performing coding, debugging, testing, and troubleshooting throughout the application development process. + Deploying computationally efficient cloud-based technologies to maximize pipeline efficiency. + Developing, testing, deploying, and supporting web interface applications for our innovative products. + Ensuring software standards are met. + Eliciting, deriving, and documenting software and/or system requirements to meet internal or external customer specifications. + Developing and maintaining applications related to overall operating systems, sophisticated file maintenance routines, large telecommunications networks, computer accounting, and advanced mathematical/scientific software packages + Working at a high technical level across all phases of software systems programming applications + Evaluating new and existing software products for potential implementation + Assisting other systems programmers in effectively utilizing technical software + Collaborating with cross-functional teams to identify requirements and develop solutions + Creating detailed technical documentation for all developed systems + Troubleshooting and resolving complex software issues + Participating in code reviews to ensure quality and adherence to standards + Staying current with emerging technologies and methodologies **Education and Experience:** **Required** : + Bachelor's degree in Computer Science, Software Engineering, or related technical field + 8+ years of professional software engineering experience + Experience with complex operating systems and application development + Track record of successful software development projects, systems programming, application development, and technical evaluation of software products. **Security Requirement:** + Ability to obtain a Public Trust **Required Skills and Competencies:** + Advanced proficiency in server-side programming languages (e.g., Python, Node.js, Java, PHP) and frameworks. + Strong experience with RESTful API design, development, and integration. + Experience designing and implementing complex software systems + Knowledge of software development methodologies (Agile, Waterfall, etc.) + Proficient in front-end technologies (JavaScript, HTML5, CSS3, modern JS frameworks) to enable effective full stack development. + Experience with software testing methodologies and debugging techniques + Ability to analyze and solve complex technical problems + Familiarity with DevOps practices, version control (Git), CI/CD pipelines, and cloud environments (AWS or similar). + Strong collaboration, communication, and documentation skills. + Ability to work independently and as part of a team + Solid understanding of information security, secure coding practices, and federal compliance standards. + Understanding of software security principles and best practices + Ability to obtain and maintain a Public Trust security clearance. **Desired Skills and Competencies:** + Master's degree in Computer Science or related field + Experience with Moodle or other Learning Management Systems (LMS). + Knowledge of DevOps practices and tools + Experience with containerization (Docker, Kubernetes) + Database design and optimization skills + Experience with Big Data technologies + Familiarity with data analytics, reporting, or business intelligence tools. + Experience with mobile application development + Certifications relevant to software engineering, Agile Scrum or Kanban; Agile certifications are a plus. **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodation. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _******************* **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Software and Systems Development** **Job Function** **Software Engineer** **Pay Type** **Salary** **Education Level** **Bachelor's Degree** **Hiring Min Rate** **150,000 USD** **Hiring Max Rate** **165,000 USD**