Customer Service Associate
Hagerstown, MD jobs
Soar with us at Wawa.
We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.
What you'll do:
Greet and engage with customers to ensure their needs are met both quickly and courteously.
Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
Help keep our stores clean and safe by following all established policies, procedures, and guidelines.
Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
Great communication and customer service skills.
Ability to thrive in a fast-paced environment and multitask like a pro.
Must be 16+ years old with reliable transportation.
Enjoy working in a team environment.
The hourly range for this position is $15.50 - $19.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Service Advisor
Baltimore, MD jobs
Beltway Companies is searching for a Full-Time Experienced Service Advisor to join our team!
Pay Range of $40,000 - $80,000 per year based on experience
Benefits:
- Health, Dental and Vision Insurance offered after 60 days employment
- Company Match 401k after 6 months employment
- Immediate PTO Benefits
- Paid Certifications
- Supplied uniforms and PPE equipment
Beltway Companies is the Largest Heavy-Duty Truck Dealership in the Mid-Atlantic. Our Service Advisors play a pivotal role in our Service Department, ensuring seamless communication and workflow between our clients and internal teams. Your dedication will directly impact our customers' satisfaction and our dealership's success. Our Service Advisor's also have the opportunity to thrive in a supportive environment that values your contributions and growth. Come be a part of our dynamic team and help us continue to set the standard for excellence in the industry!
POSITION OVERVIEW:
Greet customers promptly, gather vehicle and customer info for repairs and invoicing
Accurately document vehicle issues, concerns, and maintenance needs
Confirm payment methods, purchase orders, and estimates at write-up
Build customer relationships through updates on vehicle status and work explanations
Understand and communicate manufacturer warranty guidelines and policies
Ensure vehicles are parked correctly, locked, tagged, and keys are stored properly
Requirements
Recommended minimum 1 year of Service Advising/Writing Experience at a dealership level
A valid driver's license is required for this position
High degree of product and technical knowledge of service maintenance
Team player with a strong sense of commitment to the customer
Self-motivated with exceptional organizational, written, and verbal communication skills
SCHEDULE:
Full-time
8-hour shift
Day shift
Monday to Friday
In Person
Salary Description $40,000 - $80,000 / salary
Automotive Service Advisor
Pittsville, MD jobs
Full-time Description
As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane.
What to expect in this role:
Review your appointments - some may be set by a BDC representative or dealership website.
Greet and focus on customers when they arrive.
Perform a vehicle walk-around and inspect every vehicle.
Provide an estimate of the length of time the service visit will take.
Follow up with customers on the status of their vehicle via their preferred communication platform.
Advise customer of recommended maintenance or repair work needed to keep their vehicle safe.
Communicate frequently with technicians and parts associates.
Become an expert on product knowledge to assist with customer questions.
Meet or exceed targeted sales goals.
Follow up with customers post visit to ensure we met their expectations.
Requirements
What are the requirements for this job?
Ability to provide an exceptional customer experience
Drive to achieve personal goals
Attention to detail
Communication and organizational skills
Constant follow up before and after the service visit
Valid driver's license and an acceptable, safe driving record
High school diploma or equivalent
Salary Description $40,000 to $100,000 per year!
Automotive Service Advisor
Pittsville, MD jobs
As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane.
What to expect in this role:
* Review your appointments - some may be set by a BDC representative or dealership website.
* Greet and focus on customers when they arrive.
* Perform a vehicle walk-around and inspect every vehicle.
* Provide an estimate of the length of time the service visit will take.
* Follow up with customers on the status of their vehicle via their preferred communication platform.
* Advise customer of recommended maintenance or repair work needed to keep their vehicle safe.
* Communicate frequently with technicians and parts associates.
* Become an expert on product knowledge to assist with customer questions.
* Meet or exceed targeted sales goals.
* Follow up with customers post visit to ensure we met their expectations.
Requirements
What are the requirements for this job?
* Ability to provide an exceptional customer experience
* Drive to achieve personal goals
* Attention to detail
* Communication and organizational skills
* Constant follow up before and after the service visit
* Valid driver's license and an acceptable, safe driving record
* High school diploma or equivalent
Salary Description
$40,000 to $100,000 per year!
Service Advisor
Randallstown, MD jobs
As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane.
What to expect in this role:
* Review your appointments - some may be set by a BDC representative or dealership website.
* Greet and focus on customers when they arrive.
* Perform a vehicle walk-around and inspect every vehicle.
* Provide an estimate of the length of time the service visit will take.
* Follow up with customers on the status of their vehicle via their preferred communication platform.
* Advise customer of recommended maintenance or repair work needed to keep their vehicle safe.
* Communicate frequently with technicians and parts associates.
* Become an expert on product knowledge to assist with customer questions.
* Meet or exceed targeted sales goals.
* Follow up with customers post visit to ensure we met their expectations.
Requirements
What are the requirements for this job?
* Ability to provide an exceptional customer experience
* Drive to achieve personal goals
* Attention to detail
* Communication and organizational skills
* Constant follow up before and after the service visit
* Valid driver's license and an acceptable, safe driving record
* High school diploma or equivalent
Salary Description
$60,000 to $100,000
Service Advisor
Denton, MD jobs
Full-time Description
As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane.
What to expect in this role:
Review your appointments - some may be set by a BDC representative or dealership website.
Greet and focus on customers when they arrive.
Perform a vehicle walk-around and inspect every vehicle.
Provide an estimate of the length of time the service visit will take.
Follow up with customers on the status of their vehicle via their preferred communication platform.
Advise customer of recommended maintenance or repair work needed to keep their vehicle safe.
Communicate frequently with technicians and parts associates.
Become an expert on product knowledge to assist with customer questions.
Meet or exceed targeted sales goals.
Follow up with customers post visit to ensure we met their expectations.
Requirements
What are the requirements for this job?
Ability to provide an exceptional customer experience
Drive to achieve personal goals
Attention to detail
Communication and organizational skills
Constant follow up before and after the service visit
Valid driver's license and an acceptable, safe driving record
High school diploma or equivalent
Service Advisor
Salisbury, MD jobs
POHANKA HONDA OF SALISBURY is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!
WHY WORK HERE:
Time Magazine National Quality Dealer Award Winner
The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment to the industry, community, and the nation
Distinguished Service Citation from the Automotive Hall of Fame
WE OFFER:
Medical, Dental
Life and Disability
401K with Company Contribution
Paid Vacation
Paid Personal Leave
Paid Holidays
Bonus Programs
Vehicle Purchase Programs
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS:
Proven record of achieving exceptional Customer Satisfaction
Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus
Excellent communication skills
Positive and personality
Above average energy level
Personal and professional integrity
About the Dealership
The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs.
At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential!
Auto-ApplyService Advisor
Hurlock, MD jobs
Job DescriptionDescription:
At Preston Hyundai of Hurlock, we don't just service cars - we build relationships that last. As part of the award-winning Preston Automotive Group, we believe in providing world-class service, supporting our community, and investing in our people.
We're seeking a friendly, motivated, and customer-driven Service Advisor who's ready to help take our Service Department to the next level. If you love cars, people, and the challenge of a fast-paced environment, this is the opportunity you've been waiting for!
What You'll Do
Greet every customer with a smile and a genuine desire to help - you're the face of our Service Department.
Communicate clearly with customers about their vehicle's maintenance needs, repairs, and service options.
Write accurate repair orders, ensuring customers fully understand all recommendations and costs.
Coordinate with technicians to ensure timely and efficient completion of service work.
Keep customers informed throughout the service process with status updates and follow-ups.
Ensure every customer leaves satisfied and confident in their service experience.
Work closely with the Service Manager and team to achieve departmental goals for CSI, efficiency, and profitability.
Requirements:What You'll Bring to the Table
Customer Service Excellence - A friendly, approachable attitude and genuine passion for helping others.
Automotive Knowledge - Basic understanding of vehicle maintenance and repair processes (we'll train the right candidate if needed).
Communication Skills - Outstanding verbal and written communication; able to clearly explain services and recommendations to customers.
Organization & Efficiency - Strong multitasking skills and attention to detail when managing multiple service appointments.
Sales & Upselling Ability - Comfortably and ethically present additional service opportunities that benefit the customer.
Team Spirit - A collaborative mindset; you work well with technicians, service managers, and other advisors to ensure smooth operations.
Problem-Solving Skills - The ability to think on your feet, handle challenges calmly, and resolve customer concerns professionally.
Positive Energy & Professionalism - You represent the Preston brand with pride, enthusiasm, and integrity every day.
Experience & Qualifications
Prior experience as a Service Advisor, Customer Service Representative, or related role preferred.
Automotive dealership or repair facility experience a plus.
Hyundai experience and CDK dealership management system experience are a huge plus - but not required.
Strong computer and communication skills.
Valid Driver's License and a clean driving record.
High School Diploma or equivalent required; additional training or certifications a plus.
What We're Looking For
Someone who genuinely enjoys helping customers and building trust.
A professional who takes pride in their work and represents the Preston Automotive Group values: integrity, teamwork, and community.
A motivated individual who's ready to help take our Service Department to the next level.
Service Advisor
Annapolis, MD jobs
Beltway Companies is searching for a Full-Time Service Advisor to join our team!
Pay Range of $45,000 - $65,000 per year based on experience
Benefits:
- Health, Dental and Vision Insurance offered after 60 days employment
- Company Match 401k after 6 months employment
- Immediate PTO Benefits
- Paid Certifications
- Supplied uniforms and PPE equipment
Beltway Companies is the Largest Heavy-Duty Truck Dealership in the Mid-Atlantic. Our Service Advisors play a pivotal role in our Service Department, ensuring seamless communication and workflow between our clients and internal teams. Your dedication will directly impact our customers' satisfaction and our dealership's success. Our Service Advisors also have the opportunity to thrive in a supportive environment that values your contributions and growth. Come be a part of our dynamic team and help us continue to set the standard for excellence in the industry!
POSITION OVERVIEW:
Greet customers promptly, gather vehicle and customer info for repairs and invoicing
Accurately document vehicle issues, concerns, and maintenance needs
Confirm payment methods, purchase orders, and estimates at write-up
Build customer relationships through updates on vehicle status and work explanations
Understand and communicate manufacturer warranty guidelines and policies
Ensure vehicles are parked correctly, locked, tagged, and keys are stored properly
Requirements
Recommended minimum 1 year of Service Advising/Writing Experience at a dealership level
A valid driver's license is required for this position
High degree of product and technical knowledge of service maintenance
Team player with a strong sense of commitment to the customer
Self-motivated with exceptional organizational, written, and verbal communication skills
SCHEDULE:
Full-time
8-hour shift
Day shift
Monday to Friday
In Person
Salary Description $45,000 - $65,000 / salary
Service Advisor
Hagerstown, MD jobs
Job Title: Service Advisor
Job Reports To: Service Manager
Exempt or Non-Exempt: Exempt
Full-Time or Part-Time: Full Time
Maintain customer relationships and effectively communicate status of repairs.
Essential Job Functions:
Customer loyalty
Service and parts sale
Resolve customer problems and complaints
Maintain customer appointment system
Review the vehicle history files
Walk around every vehicle and identify problems, wants and needs with customer and document as stated
Obtain customers signature on work authorization sheet prior to repairs
Promote the sale of parts, labor and accessories to meet customer needs
Record clear instructions for foreman and technicians
Main customer contact
Provide written estimates for labor and parts. Provide a diagnostic's estimate if necessary
Provide customers with estimated time of completion
Establish method of payment; obtain approval of credit or purchase or purchase order if necessary
Obtain customers signature on repair order; provide customer with a copy. Discuss special needs with customer.
Check the progress on each repair order during the day and keep customers informed of changes to agreement. Record agreed-upon changes on the repair order.
Discuss work performed and changes with customer by telephone or upon arrival of dealership.
Maintain a follow-up system for additional needed repairs and parts on order
Note additional needed repairs and obtain approval before proceeding
Maintain housekeeping, organization, and safety of work area
Order parts according to dealership procedures
Ensure accuracy of final repair orders and call customer with final information .
In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time.
The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description.
Qualifications:
A high school diploma or GED
Minimum of one year related or sales experience
Machines/Tools/Equipment:
Computer, basis office equipment (copier, calculator, fax, etc.)
Working Conditions:
Primarily a controlled office environment
Body Shop Service Advisor
Hagerstown, MD jobs
Job Title: Body Shop Service Advisor
Job Reports To: Body Shop Manager
Exempt or Non-Exempt: Exempt
Full-Time or Part-Time: Full Time
Directly supervise, motivate, and assist technical staff of the Body Shop department.
Essential Job Functions:
Assign work to technicians
Follow up on work progress
Record repair orders and job assignments in the dispatching system
Monitor and ensure repair order quality
Monitor the correct use of the time clock
Monitor technician efficiency and productivity
Maintain and control special tools and technical information
Communicate and coordinate repair work with other departments and vendors
Monitor shop capacity and provide information to service consultants and other shop foreman
Maintain a safe and clean work area for the entire shop
Assist technicians with difficult diagnosis
Track work process of every unit using the Work Distribution for in “Real Time”
Coordinate special orders with the parts department
Back up and support body shop employees when needed
Qualifications:
The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description.
In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time.
A high school diploma or GED
Minimum of three years of related experience or training
Machines/Tools/Equipment:
Computer, basis office equipment (copier, calculator, fax, etc.)
Working Conditions:
Primarily shop environment with heavy machines and equipment
Some outside work in outside working conditions
Automotive Service Advisor
Hurlock, MD jobs
Full-time Description
As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane.
What to expect in this role:
Review your appointments - some may be set by a BDC representative or dealership website.
Greet and focus on customers when they arrive.
Perform a vehicle walk-around and inspect every vehicle.
Provide an estimate of the length of time the service visit will take.
Follow up with customers on the status of their vehicle via their preferred communication platform.
Advise customer of recommended maintenance or repair work needed to keep their vehicle safe.
Communicate frequently with technicians and parts associates.
Become an expert on product knowledge to assist with customer questions.
Meet or exceed targeted sales goals.
Follow up with customers post visit to ensure we met their expectations.
Requirements
What are the requirements for this job?
Ability to provide an exceptional customer experience
Drive to achieve personal goals
Attention to detail
Communication and organizational skills
Constant follow up before and after the service visit
Valid driver's license and an acceptable, safe driving record
High school diploma or equivalent
Salary Description $40,000 to $80,000 per year!
Eyewear Customer Service/Sales Advisor
Cambridge, MD jobs
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Provide patients with exceptional customer service by understanding and advising the patient's needs
Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
Provide patients with comprehensive explanation of insurance benefits
Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
Collaborate with doctor(s) and team members to provide seamless patient experience
Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
Participate in other office duties as assigned
About You
Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
A proactive approach to problem solving with an entrepreneurial spirit
Willing to learn about industry, product, and services
Ability to sell with a desire to meet office goals with a “can do” attitude
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Growth With Us
Grow and develop your career through role specific training programs
Be offered an opportunity to earn bonuses and commission (role specific)
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
Auto-ApplyEyewear Customer Service/Sales Advisor Part Time
Germantown, MD jobs
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
* Provide patients with exceptional customer service by understanding and advising the patient's needs
* Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
* Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
* Provide patients with comprehensive explanation of insurance benefits
* Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
* Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
* Collaborate with doctor(s) and team members to provide seamless patient experience
* Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
* Participate in other office duties as assigned
About You
* Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
* A proactive approach to problem solving with an entrepreneurial spirit
* Willing to learn about industry, product, and services
* Ability to sell with a desire to meet office goals with a "can do" attitude
* Friendly, caring, and patient-centric person who thrives in a fast-paced environment
* Team player who is willing to collaborate to provide the best patient experience
Growth With Us
* Grow and develop your career through role specific training programs
* Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
Eyewear Customer Service/Sales Advisor Part Time
Germantown, MD jobs
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Provide patients with exceptional customer service by understanding and advising the patient's needs
Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
Provide patients with comprehensive explanation of insurance benefits
Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
Collaborate with doctor(s) and team members to provide seamless patient experience
Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
Participate in other office duties as assigned
About You
Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
A proactive approach to problem solving with an entrepreneurial spirit
Willing to learn about industry, product, and services
Ability to sell with a desire to meet office goals with a “can do” attitude
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Growth With Us
Grow and develop your career through role specific training programs
Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
Auto-ApplyEyewear Customer Service/Sales Advisor Part Time
La Vale, MD jobs
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Provide patients with exceptional customer service by understanding and advising the patient's needs
Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
Provide patients with comprehensive explanation of insurance benefits
Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
Collaborate with doctor(s) and team members to provide seamless patient experience
Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
Participate in other office duties as assigned
About You
Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
A proactive approach to problem solving with an entrepreneurial spirit
Willing to learn about industry, product, and services
Ability to sell with a desire to meet office goals with a “can do” attitude
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Growth With Us
Grow and develop your career through role specific training programs
Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
Auto-ApplyEyewear Customer Service/Sales Advisor Part Time
La Vale, MD jobs
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
* Provide patients with exceptional customer service by understanding and advising the patient's needs
* Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
* Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
* Provide patients with comprehensive explanation of insurance benefits
* Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
* Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
* Collaborate with doctor(s) and team members to provide seamless patient experience
* Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
* Participate in other office duties as assigned
About You
* Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
* A proactive approach to problem solving with an entrepreneurial spirit
* Willing to learn about industry, product, and services
* Ability to sell with a desire to meet office goals with a "can do" attitude
* Friendly, caring, and patient-centric person who thrives in a fast-paced environment
* Team player who is willing to collaborate to provide the best patient experience
Growth With Us
* Grow and develop your career through role specific training programs
* Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
Eyewear Customer Service/Sales Advisor
Huntingtown, MD jobs
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Provide patients with exceptional customer service by understanding and advising the patient's needs
Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
Provide patients with comprehensive explanation of insurance benefits
Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
Collaborate with doctor(s) and team members to provide seamless patient experience
Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
Participate in other office duties as assigned
About You
Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
A proactive approach to problem solving with an entrepreneurial spirit
Willing to learn about industry, product, and services
Ability to sell with a desire to meet office goals with a “can do” attitude
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Growth With Us
Grow and develop your career through role specific training programs
Be offered an opportunity to earn bonuses and commission (role specific)
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
IND-EC
Auto-ApplyAutomotive Service Advisor
Aberdeen, MD jobs
Full-time Description
As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane.
What to expect in this role:
Review your appointments - some may be set by a BDC representative or dealership website.
Greet and focus on customers when they arrive.
Perform a vehicle walk-around and inspect every vehicle.
Provide an estimate of the length of time the service visit will take.
Follow up with customers on the status of their vehicle via their preferred communication platform.
Advise customer of recommended maintenance or repair work needed to keep their vehicle safe.
Communicate frequently with technicians and parts associates.
Become an expert on product knowledge to assist with customer questions.
Meet or exceed targeted sales goals.
Follow up with customers post visit to ensure we met their expectations.
Requirements
What are the requirements for this job?
Ability to provide an exceptional customer experience
Drive to achieve personal goals
Attention to detail
Communication and organizational skills
Constant follow up before and after the service visit
Valid driver's license and an acceptable, safe driving record
High school diploma or equivalent
Automotive Service Advisor
Aberdeen, MD jobs
Job DescriptionDescription:
As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our guests. This position acts as the go-between for Technicians and customers. The Dealership and customer will look to you to explain the Technician's recommendations and suggest necessary maintenance and repair needs to keep the vehicle safe. You are empowered to take care of the customer and have an active role in the service lane.
What to expect in this role:
Review your appointments - some may be set by a BDC representative or dealership website.
Greet and focus on customers when they arrive.
Perform a vehicle walk-around and inspect every vehicle.
Provide an estimate of the length of time the service visit will take.
Follow up with customers on the status of their vehicle via their preferred communication platform.
Advise customer of recommended maintenance or repair work needed to keep their vehicle safe.
Communicate frequently with technicians and parts associates.
Become an expert on product knowledge to assist with customer questions.
Meet or exceed targeted sales goals.
Follow up with customers post visit to ensure we met their expectations.
Requirements:
What are the requirements for this job?
Ability to provide an exceptional customer experience
Drive to achieve personal goals
Attention to detail
Communication and organizational skills
Constant follow up before and after the service visit
Valid driver's license and an acceptable, safe driving record
High school diploma or equivalent