Business Analyst jobs at Kootenai Health - 489 jobs

ABOUT THE ROLE: We are seeking a full-time Business and Operations Analyst III to join our Data & Insights team. In this role, you'll be responsible for creating data analyses that demonstrate our company's impact to clients and strategic partners in the PBM space. You will support the development and execution of analytics, provide data-driven strategic insights, and create customized analytic approaches in a pharmacy benefits setting. This role supports Rightway's clinical delivery, operations, and other internal departments by developing and delivering complex analytical needs, including quarterly performance reviews and ad hoc client inquiries. Additionally, as a Business and Operations Data Analyst III, you will support strategic decision-making processes to optimize our PBM services. WHAT YOU'LL DO: Work cross-functionally with PBM operational teams including Eligibility and Claim Operations, Configuration, and Contact Center to deliver actionable insights and strategic recommendations that support operational goals. Refine and enhance data infrastructure and processes to improve the scalability and efficiency of PBM services. Leverage knowledge of PBM practices, adjudication logic, regulatory requirements, and industry trends to guide analytics and decision-making. Build tools and reporting capabilities to monitor claims and enrollment data for trends, anomalies, or processing variances, enabling operational teams to act on performance improvement opportunities. Design and maintain dashboards and monitoring solutions to track claims processing metrics, operational KPIs, and performance guarantee compliance. Create and manage standardized reporting for internal stakeholders and external clients to support daily operations, audits, and client reporting needs. Apply advanced statistical techniques to assess PBM program performance and build repeatable measures for operational effectiveness. Develop analytic frameworks and methodologies to support strategic initiatives and enable data-driven operational improvements. Translate complex data findings into clear, actionable insights using reports, dashboards, and presentations tailored to a range of stakeholders. Partner with internal teams to identify and evaluate opportunities for AI and automation in PBM operations and support implementation planning. WHO YOU ARE: Bachelor's degree in Analytics, Computer Science, or related field, or equivalent work experience. Proficiency with SQL, relational databases and database structures Experience in the pharmacy industry and understanding of PBM operations. Experience with data visualization tools (e.g., Tableau, Power BI, Metabase) 4-8 years of experience in quantitative analytics and conducting advanced analytic modeling for large pharmacy and clinical datasets. 5+ years of industry experience querying and analyzing pharmacy claims and clinical program data. Basic understanding of AI, Generative-AI, and Machine Learning frameworks. Experience gathering and documenting requirements from clients or the business. Ability to communicate analysis to business partners and clients both in writing and verbally. Excellent communication and interpersonal skills. Experienced with developing data tools, memos, and presentations to deliver data and insights to stakeholders. Proven ability to guide standards and provide leadership and mentorship to junior team members. EXTRA CREDIT: Proficiency in statistical software (Python, R). Proficiency with dbt. Experience with version control. Hands on AWS experience is a plus. BASE SALARY: $100,000 - $135,000 Offer amounts for both remote and in office roles are influenced by geographic location. CYBERSECURITY AWARENESS NOTICE In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from *************************** email domain. We will never ask for bank details or deposits of any kind as a condition of employment. If you have any questions about a suspicious interaction with Rightway, please feel free to reach out to us at *************************. ABOUT RIGHTWAY: Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them. Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with a satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs. HOW WE LIVE OUR VALUES TO OUR TEAMMATES: We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members who will: We are human first Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to-and hear-each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding. We redefine what is possible We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems. We debate then commit We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team. We cultivate grit Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity. We seek to delight Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success. Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

Our MissionAt Big Health, our mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. Our FDA-clear digital therapeutics-SleepioRx for insomnia and DaylightRx for anxiety-guide patients through first-line recommended, evidence-based cognitive and behavioral therapy anytime, anywhere. Our digital program, Spark Direct, helps to reduce the impact of persistent depressive symptoms. In pursuit of our mission, we've pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations, including leading Fortune 500 healthcare companies and Scotland's NHS. Through product innovation, robust clinical evaluation, and a commitment to equity at scale, we are designing the next generation of medicine and the future of mental health care. Our VisionOver the next 5-10 years, we believe digital therapeutics will transform the delivery of healthcare worldwide by providing access to safe and effective evidence-based treatments. Big Health is positioned to take the lead in this transformation. Big Health is a remote-first company, and this role can be based anywhere in the US. Join UsThe Commercial Business Analyst at Big Health develops a deep understanding of program, clinical, and commercial performance to answer key questions about the health and impact of our digital therapeutics. This role translates complex healthcare and commercial data into clear stories, insights, and recommendations that drive revenue growth, customer retention, and measurable clinical and economic value. This individual partners closely with Big Health teams to build internal and external reporting, define and track healthcare KPIs, and support development of executive-level external (e.g. QBRs) and internal (e.g.: ELT, BoD) reporting. The role leverages modern analytics tools and eventually large language models (LLMs) to accelerate insights and enable the commercial team.Key Responsibilities Define and maintain KPIs and metrics across the customer and patient lifecycle. Use BI tools (e.g., Snowflake, Looker, Salesforce) to build and maintain internal and external reporting, such as OKR dashboards, scorecards, and healthcare program performance. Work closely with Engineering and Product (Studio) teams on underlying data models, metric definitions, and data pipelines to ensure consistency across the organization. Support development of QBRs, executive business reports, and Board materials by assembling data, generating insights, building visualizations, and crafting clear narratives for clinical, operational, and financial KPIs. Design. launch, and operationalize LLM-enabled workflows and AI-powered assistants that turn raw data into usable narratives and insights (e.g., summarizing account performance, drafting QBR materials, synthesizing qualitative feedback), in close partnership with Studio. Evaluate emerging LLM/AI capabilities to automate or augment commercial reporting and decision-making (e.g., automated account health digests, opportunity risk flags, pipeline and utilization summaries). Analyze data to identify trends, leading indicators, and risk signals related to program health, customer satisfaction, renewals, and expansion opportunities. Required Qualifications 3-6 years of experience in healthcare analytics, healthcare business analysis, or data science (e.g., digital health, payer, provider, health tech) Bachelor's degree in a quantitative field (e.g., Statistics, Data Science, Health Informatics) or equivalent practical experience Experience working with healthcare datasets (e.g., claims, EMR/EHR, digital engagement data) Strong analytical skills and experience with data modeling and performance measurement in a healthcare context Proficiency in SQL and experience with at least one analytics language (e.g., Python) for querying, transforming, and analyzing datasets Experience building reports and dashboards in modern BI tools (e.g., Looker, Tableau, Power BI) to support data-driven decision-making Familiarity with CRM and commercial reporting (ideally Salesforce), including connecting accounts, pipeline, and revenue metrics to program performance and outcomes Demonstrated experience using or enabling LLM-based tools to accelerate analysis, insight generation, or content creation, and contributing to the design of AI-powered assistants or automated workflows; more advanced experience with agentic workflows is a plus A track record of using data to deliver actionable insights and performance improvements in a fast-paced, high-growth environment Background and Life at Big Health Backed by leading venture capital firms. Big Health's products are used by large multinational employers and major health plans to help improve sleep and mental health. Our digital therapeutics are available to more than 62 million Medicare beneficiaries. Surround yourself with the smartest, most enthusiastic, and most dedicated people you'll ever meet-people who listen well, learn from their mistakes, and when things go wrong, generously pull together to help each other out. Having a bigger heart and a small ego are central to our values. Enjoy benefits including a generous vacation policy, professional development fund, flexible working arrangements, and more. Competitive salary packages including stock options. We at Big Health are on a mission to bring millions back to good mental health, in order to do so, we need to reflect the diversity of those we intend to serve. We're an equal opportunity employer dedicated to building a culturally and experientially diverse team that leads with empathy and respect. Additionally, we will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Key Responsibilities Requirements Gathering: Work with stakeholders to elicit, analyze, and document business and functional requirements. Process Analysis & Improvement: Evaluate existing business processes, identify inefficiencies, and recommend optimized solutions. Documentation: Prepare detailed Business Requirement Documents (BRD), Functional Specification Documents (FSD), and user stories. Stakeholder Communication: Serve as a liaison between business units, technology teams, and external partners to ensure clear understanding and alignment. Solution Design Support: Collaborate with technical teams to design solutions that meet business needs and ensure feasibility. Testing & Validation: Support user acceptance testing (UAT), validate deliverables against requirements, and ensure solutions meet expected outcomes. Reporting & Insights: Develop reports, dashboards, and performance metrics to track project outcomes and business KPIs. Change Management: Assist in defining and implementing change management strategies for new systems or processes. Required Skills & Qualifications Bachelor's degree in Business Administration, Information Technology, or related field. 2-6 years of experience as a Business Analyst or in a similar analytical role. Strong understanding of SDLC, Agile, and Waterfall methodologies. Excellent analytical, problem-solving, and documentation skills. Proficiency in tools such as JIRA, Confluence, MS Excel, Visio, Power BI, or Tableau. Strong communication and stakeholder management skills Preferred Qualifications Experience in [industry - e.g., travel, e-commerce, fintech, healthcare, etc.]. Knowledge of data modeling, SQL, or basic programming concepts. Certification such as CBAP, CCBA, or Agile BA certification. Experience working with cross-functional teams in a dynamic environment Compensation, Benefits and Duration Minimum Compensation: USD 44,000 Maximum Compensation: USD 154,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Responsibilities: Documenting epics and user stories for features and enhancements, ensure tasks and subtasks are created by respective technology team members and tracked regularly. Vet scope, requirements, use case/user scenario, test case documents and design specifications, in partnership with Product managers, UX, Architecture, Development and QA. Follow Agile Scrum process. Track epics and stories completion to project timelines, help identify risks and dependencies, escalate to Product manager for timely resolution Conduct feature testing before release, review results with Product manager and Scrum team and drive next steps Help with release management coordination across teams including approvals, release notes, internal communication etc. Tracking feature related metrics and provide regular reporting on crucial features Carry out market and feature research, to help with product roadmaps and priorities. Effectively work with cross-functional teams comprised of both business roles and technical development during the life cycle of product development Partner with IT on development, testing & implementation plans, as well as internal communications & deployment plans Proactively identify issues and work with internal partners to understand options and execute solve Requirements Bachelor's Degree 5+ years working in an Agile development environment in a business or techno-functional role. Including using Agile tools such as JIRA, Confluence etc. 3+ years of Digital experience (Mobile experience mandatory) Priori experience in Content Management and Web/Mobile analytics Exposure in Product management, including ideation to execution, and launch to maintain. Strong business and analytical mindset . Good in requirement elicitation and documentation Strong verbal and written communication skills Demonstrated collaborative skills and ability to work well within a team Compensation, Benefits and Duration Minimum Compensation: USD 44,000 Maximum Compensation: USD 154,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Essential Duties and Responsibilities: Experience with Agile methodology, writing user stories, managing scrum calls, prioritizing backlog, etc. Elicit functional and non-functional requirements and document in the form of epic, stories, wireframes, business rules, and acceptance criteria. Develop use cases and process flows and ensure documentation conforms to SLC/PMO standards. Facilitate the ongoing backlog grooming process, supporting the Product Owner to define value, priority, and select scope for upcoming releases and sprints. Collaborate with Product Owner, Business Users, and Technical Team to write and elaborate user stories to include acceptance criteria and business rules per the team's “Definition of Ready” Ensure stories meet quality criteria; for example: unambiguous, complete, consistent, deterministic, and testable. Ensure stories are "Ready" for upcoming sprints. Establish a requirements management strategy for the team, which describes process for elicitation, documentation standards and format, tools, meeting cadence, backlog grooming process, review & approval process, change process, and communications processes. Analyze new requests from stakeholders and determine if the request is a defect, new story, a modification to an existing story, or already covered in an existing story. Update the backlog and stories as appropriate. Maintain an overall view and perspective on the “big picture” and understanding how the parts of the project fit together to provide the overall solution. Works with QA to develop and execute test plans based on appropriate coverage for the functionality being delivered. Clarify questions/defects during testing process to ensure project requirements are met: Identify and assess potential scope creep REQUIRED SKILLS 7+ years of related experience as IT or Business Analysis that includes researching, testing, documenting and/or maintaining applications or using applications in a business setting Experience working as part of Agile teams Experience as a scrum master would be a plus Digitally savvy, with a passion for innovative and quality digital products Excellent communication skills; both oral and written Skilled in various business analysis techniques including; feature decomposition, context diagrams, stakeholder analysis, state diagrams, wireframes, functional requirements, non-functional requirements, use cases, business process definition, user stories, and backlog management. Excellent communication skills; both oral and written Scrum Master or Product Owner certification a plus Business Analysis Certification from IIBA or PMI a plus Telecommunications background is a big plus REQUIRED EDUCATION/EXPERIENCE Bachelor's degree or equivalent experience. Prior IT Business Analysis experience or experience as a user of IT applications with specific business knowledge with Web and Mobile App development is desirable. Prior experience with software delivery, project management, requirements gathering desired.

Minimum of 5 years of experience as a Business Analyst in the capital markets industry. Proven experience as a Business Analyst in the Capital Markets industry, with a deep understanding of financial instruments, trading platforms, and market infrastructure. Conduct in-depth analysis of business processes, systems, and workflows within the capital markets domain. Collaborate with stakeholders to gather and document business requirements for new initiatives and enhancements to existing systems. Analyze and interpret data related to trading activities, market trends, and regulatory changes to identify opportunities and risks. Experience with trading platforms and order management systems is a plus

Responsibilities: Requirements Gathering: Elicit, analyze, and document business requirements. Process Analysis: Analyze and improve business processes. Functional Specifications: Create detailed functional specifications for development teams. Data Analysis: Analyze data to identify trends and opportunities. Stakeholder Management: Collaborate with stakeholders to ensure alignment of project goals. Project Management: Manage project timelines and deliverables. Testing: Participate in testing activities to ensure quality. Requirements: Strong Analytical Skills: Ability to analyze complex problems and identify solutions. Business Acumen: Understanding of business processes and industry trends. Communication Skills: Effective communication skills, both verbal and written. Technical Skills: Basic understanding of software development methodologies and tools. Problem-Solving Skills: Ability to troubleshoot issues and find solutions. Attention to Detail: Meticulous attention to detail. Preferred Qualifications: Technology expertise : Knowledge in mobile application lifecycle management (iOS , Android and React Native) and Content Management System (Contentful CMS) Domain Expertise: Knowledge of specific industry domains (Hospitality) Certification: Certifications in business analysis (e.g., CBAP, CCBA) Data Analysis Tools: Proficiency in data analysis tools (e.g., SQL, Excel, Power BI) Customer Communication Effectively listen to customer needs, concerns, and feedback. Understand and respond to customer emotions and perspectives. Communicate complex technical concepts in a clear and concise manner. Build strong relationships with customers based on trust and reliability. Identify and resolve customer issues promptly and efficiently. Keep the customer informed about project progress and potential issues. Stakeholder Management Identify key stakeholders and their interests to develop effective communication plans to keep stakeholders informed. Set clear expectations and manage stakeholder expectations. Resolve conflicts and disagreements among stakeholders. Foster collaboration and teamwork among cross-functional teams. Influence stakeholders to support project goals. Manage change effectively and minimize resistance. Cross-Functional Team Coordination Work collaboratively with teams from different functions (e.g., development, design, marketing). Identify and manage dependencies between teams and resolve conflicts and disagreements Align teams towards common goals and objectives through regular communication Ensure shared understanding of project requirements and goals. Preferred Qualifications: Experience in a technology-driven organization. Knowledge of Lean principles and practices. Experience with Agile tools and platforms (e.g., Jira, Azure DevOps). A passion for innovation and a drive to achieve excellence. Compensation, Benefits and Duration Minimum Compensation: USD 28,000 Maximum Compensation: USD 98,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

We're looking for a highly skilled and motivated Business Analyst to join our team for a critical platform modernization project. You'll be instrumental in replacing our legacy system with a new, cloud-native solution. The ideal candidate will bridge the gap between business needs and technical requirements, ensuring the new platform is scalable, maintainable, secure, and operationally efficient. This role requires a strong understanding of data ingestion, cloud technologies, and agile methodologies. Key Responsibilities Discovery & Analysis Analyze the current platform and its data flows to understand existing functionalities and pain points. Inventory and assess existing components and data sources, including key data files. Gather requirements from business and technical stakeholders to define detailed specifications for data ingestion and processing pipelines. Define technical and operational tasks required for data ingestion and the decommissioning of legacy components. Analyze data requirements and mappings for both new and existing data sources. Develop a robust Reconciliation System to ensure data parity between the legacy and new platforms Planning & Execution Create and manage the agile backlog, including user stories, epics, and acceptance criteria. Develop a comprehensive delivery roadmap with clear milestones, timelines, and resource needs. Collaborate with engineering teams to design and implement a scalable and secure cloud-based data ingestion platform. Support the phased migration plan to minimize business disruption during the transition. Participate in the parallel run of both legacy and new systems to validate functionality and data accuracy. Assist in the creation of documentation and training materials for support teams to ensure a smooth transition. Quality & Handover Validate that the new system meets all defined acceptance criteria for real-time and batch processing, security controls, and operational enhancements. Verify that logging, monitoring, and alerting are functional and meet project requirements. Ensure that all documentation is accurate, accessible, and up to date for knowledge transfer. Obtain sign-off on the handover checklist from engineering and support leads. Required Skills & Qualifications Proven experience as a Business Analyst, preferably in a technical or data-centric project. Strong analytical and problem-solving skills with a keen attention to detail. Experience with cloud technologies, specifically public cloud services (e.g., storage, compute, serverless, monitoring). Familiarity with data ingestion, data pipelines, and database concepts. Knowledge of agile methodologies (e.g., Scrum, Kanban) and project management tools. Excellent communication skills, both written and verbal, for collaborating with technical and non-technical stakeholders. Ability to work independently and manage multiple tasks in a fast-paced environment. Experience with legacy systems and data migration projects is a significant plus. Compensation, Benefits and Duration Minimum Compensation: USD 36,000 Maximum Compensation: USD 126,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is not available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Key Responsibilities: Collaborate with internal and external stakeholders to gather and analyze business and technical requirements related to the Zeta platform and migration. Perform data mapping between marketing platforms and Zeta's data model, ensuring consistency and completeness. Translate business requirements into detailed functional specifications (BRD, FRD, user stories, and process flows). Understand Zeta's APIs and integration requirements; coordinate with technical teams on system design and testing. Conduct gap analysis between existing processes and Zeta capabilities, recommending solutions or workarounds. Support planning and execution of test strategies, including system integration testing (SIT) and user acceptance testing (UAT). Create and maintain project documentation in tools like JIRA and Confluence. Act as a liaison between business units, technical teams, and vendors throughout the implementation lifecycle. Assist with data validation, cleansing, and reconciliation during migration. Support post-implementation stabilization and enhancements as needed. Required Skills & Qualifications: Bachelor's degree in Computer Science, Business, Finance, or related field. 10+ years of experience as a Business Analyst, preferably in Martech and other digital platforms. Experience in large-scale system migration projects, ideally involving multiple third-party platforms. Familiarity with Zeta platform architecture, product modules like APIs (preferred). Strong understanding of data mapping, transformation, and validation. Proficient in SQL and comfortable working with large data sets. Excellent documentation skills (BRDs, FRDs, Use Cases, Wireframes, Process Diagrams). Hands-on experience with JIRA, Confluence, Visio, or equivalent tools. Experience in Agile/Scrum environments. Compensation, Benefits and Duration Minimum Compensation: USD 35,000 Maximum Compensation: USD 123,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

About the Role We're looking for a sharp and detail-oriented Business Analyst to play a pivotal role in the success of our strategic lead generation programs. This individual will be crucial in translating complex business needs into clear, actionable requirements and providing essential support for critical initiatives, particularly those involving our key retail and manufacturing partners. If you thrive on optimizing processes, bridging the gap between business and technology, and ensuring program success from inception to rollout, this role is for you. Key Responsibilities: Business Requirements & Documentation: Act as the primary owner for gathering, analyzing, and documenting comprehensive Business Requirements for new features and enhancements. Translate high-level business objectives into detailed functional and non-functional requirements, user stories, and use cases. Ensure all requirements are clear, concise, unambiguous, and testable. Analyze and define requirements for receiving leads from diverse internal and external sources. Specify logic for qualifying and enriching leads with necessary data points. Develop requirements for mapping leads to appropriate contractors, including scenarios for specific contractor assignments. User Experience Enhancement: Collaborate with UX/UI design teams to transform user experience discoveries and wireframes into detailed business requirements for implementation. Conduct thorough Quality Assurance (QA) of enhancements and new features to ensure they meet defined requirements and user expectations. Provide direct UI assistance and support when necessary, gathering feedback and informing future improvements. Market Rollout Support: Provide critical assistance during pilot rollouts and subsequent phases of programs. Assist in the development and review of training materials for program users and partners. Reporting & Program Readouts: Support the creation of reporting frameworks and data requirements for program performance. Assist in preparing data-driven readouts and presentations for program stakeholders, highlighting key metrics and insights. Cross-Functional Collaboration: Work closely with product managers, project managers, engineering teams, quality assurance, and external partners to ensure successful project delivery. Facilitate communication and understanding between technical and non-technical stakeholders. Qualifications: Bachelor's degree in Business Administration, Information Systems, or a related field. 9+ years of experience as a Business Analyst, specifically focused on software development or digital product initiatives. Proven expertise in writing detailed and effective Business Requirements Documents (BRDs), user stories, and acceptance criteria. Strong analytical skills with the ability to collect, analyze, and interpret complex data and processes. Experience with lead management systems or CRM integrations is highly desirable. Familiarity with UX discovery processes and translating design concepts into technical requirements. Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical audiences and vice-versa. Strong organizational skills and attention to detail. Ability to work independently and collaboratively in a fast-paced, agile environment. Proficiency with project management and documentation tools (e.g., Jira, Confluence, Microsoft Office Suite). Bonus Points If You Have: Experience working with large retail organizations or manufacturer partnerships. Background in the home improvement, construction, or related service industries. Experience with data mapping and integration projects. Relevant certifications (e.g., CBAP, CCBA). Compensation, Benefits and Duration Minimum Compensation: USD 52,000 Maximum Compensation: USD 182,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

• Research and analysis of existing capabilities in order to appropriately leverage or supplement them with new requirements. • Research and analysis of production defects, control breaks, and monitoring gaps. • Establish understanding of customer needs in order to adequately define and prioritize requirements. • Partner with client representatives to ensure requirements meet legal, control and risk standards. • Collaborate with client partners to ideate on user experience, create conversational flow diagrams and user interface specifications. • Componentize initiatives into executable Epics that will deliver business value to a customer within one release. • Define and write Stories for collaboration with tech partners that will deliver against requirements within one sprint. • Assist in testing and production validation of the delivered stories. • Collaboration and awareness of established target dates for customer readiness of initiative • Ensure grooming of Epics and Stories are completed timely in order to meet sprint goals and release goals. • Participate in technical desk checks with software developer and QA partners in order to iterate on requirements and acceptance criteria, leading to defect mitigation and efficiency of requirements delivery. • Direct UAT partners on testing goals and timelines in accordance with release timelines. • Be accountable for defect resolution through prioritization and defining criticality using analytic metrics and severity guidelines, ensuring timely resolution or risk acceptance while mitigating customer impact. • Manage requirements associated to customer rollout approach of new capabilities. • Ensure feature/capability is properly validated at time of release Participate in monthly control checks ensuring continued feature/capability accuracy either through automation or manual checks • Escalate and prioritize any production defects in accordance with the level of severity and criticality of the defect, including participation and oversight of production triage, mitigation and remediation. • Participate in the Agile scrum ceremonies. Qualifications • 7+ years as Business analyst or relevant experience as well as record of individual technical achievement • Experience with agile product development and software delivery lifecycle • Expertise in business requirements writing and communication. • Effective communicator with excellent written communication skills • Proven track record of delivery and new product feature creation • Ability to prioritize projects and efforts according to business need and industry trend • Ability to influence people at all levels across a broad variety of job functions • Demonstrated ability to manage tight delivery timelines and calmness under pressure • Commitment and self-motivation suitable to a start-up team • BA or BS in applicable field of study Compensation, Benefits and Duration Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Responsibilities: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up to date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects. Requirements: A bachelor's degree in IT/Computer Science or related field or an MBA. 10+ years of experience in business analysis or a related field. Strong understanding of blockchain technology and crypto space is required. Exceptional analytical and conceptual thinking skills. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills. Excellent documentation skills. Fundamental analytical and conceptual thinking skills. Experience creating detailed reports and giving presentations. Competency in Microsoft applications including Word, Excel, and Outlook. A track record of following through on commitments. Excellent planning, organizational, and time management skills. Experience leading and developing top-performing teams. A history of leading and supporting successful projects. Compensation, Benefits and Duration Minimum Compensation: USD 36,000 Maximum Compensation: USD 127,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is not available for independent contractors No applications will be considered if received more than 120 days after the date of this post

This is a remote position. There is limited expectations for regular in-person, in-office activities. You're not the person who will settle for just any role. Neither are we. Because we're out to create a better world, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to be HR360's new Business Analyst III. The Business Analyst will work closely with HR360's internal and external stakeholders to turn data into information and knowledge that can be used to make sound business decisions. This data helps drive improvement in key business metrics, stakeholder experience and business results. The Business Analyst will also interact with various development teams, project managers, senior management, and external vendors. This individual understands how data is turned into information and knowledge, and how the knowledge supports and enables key business processes. The Business Analyst must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. Further, the Business Analyst must work well within a team environment. The Business Analyst III has advanced experience in performing business case analyses which measures/quantifies the impact and effectiveness of specific programs and performance. The Business Analyst III works cross functionally and directly supports department leaders in the development, analysis and interpretation of HealthRIGHT's scope of business. Key Responsibilities Provide analytical expertise to leadership in areas critical to the organization's overall strategy and performance. Possess an in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates to identify opportunities and direct projects. Recommend solutions in areas critical to organization's overall and service line performance to inform agency decisions, strategy, and tactics. Collect, understand, and translate stakeholder requirements into actionable parameters for projects. Design and implement business solutions by building relationships and partnerships with key stakeholders. Develop Return On Investment (ROI) analysis for new strategies to improve organization performance. Maintain clear, accurate project documentation including the development of business cases, proposals, and summaries using project management methodologies. Identify risks and mitigate threats by managing issues and resolutions. Exhibit leadership for business analysts, and broader organization where appropriate. Act as critical liaison between business, technical, program and support teams translating technical ideas and analytical results to non-technical peers and stakeholders across all levels of the organization. Produce understandable reports and presentations that describe and communicate complex findings for a variety of technical and non-technical audiences. Write SQL queries to develop, implement, and utilize databases and reporting tools to extract data, using data analysis programs. Visualize data using Power BI, Excel, or other visualization programs. Check ticking system for incoming requests; provide customer-centered, primary line of support for report/dashboard problems, data requests and other issues. Provide solution by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources. Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required. Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment. Demonstrate a commitment to the mission, core values and goals of HealthRIGHT 360 including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services. Other duties as assigned by supervisor. Education and Knowledge, Skills and Abilities Education, Certification, and Experience Required: Bachelor's degree in a quantitative discipline such as Mathematics, Epidemiology, Metrics and Evaluation or Statistics, or equivalent 5 years or more of relevant experience. Proven analytical and quantitative skills, including experience with managing and modeling of large data sets, required. Desired: Master's degree in Public Health, Health Analytics/Informatics or related preferred. 5-7 years of experience analyzing data in a healthcare environment preferred. Intermediate experience with or knowledge of data visualization techniques. Established business acumen including understanding of market dynamics, financial/budget management, data analysis and decision-making. Healthcare coding conventions and health plans experience a plus. 3+ years of experience designing, writing, and maintaining Epic reports and dashboards desired. Certification or knowledge of Epic Cogito, Caboodle data model, SlicerDicer, or Clarity data model a plus. Background Clearance: Must not be on active parole or probation, clear with OIG database. Ability to obtain and maintain satisfactory background check. Knowledge Required: Advanced ability to operate computers and related software programs including Word, Excel, Outlook and other Microsoft Office applications. Experience writing SQL queries to develop, implement, and utilize databases and reporting tools to extract data. Experience conducting analyses using data analysis programs. Experience visualizing data using Power BI, Excel, or other visualization programs. Demonstrated healthcare experience in quantifying, measuring and analyzing financial and utilization metrics of healthcare. Skills and Abilities Required: Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents. Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, clients, and/or external groups. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

Job Description Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people. About the Job We are seeking a highly skilled and proactive Expert Business Analyst with deep Salesforce expertise to join our growing team. In this role, you will partner with Product, Engineering, and cross-functional stakeholders to drive detailed requirements gathering, refine user stories, and support the successful execution of agile development processes-with a strong emphasis on Salesforce Customer Experience portal implementation and Service Cloud functionality (Cases, Chats, etc.). You will serve as a critical liaison between business stakeholders and technical teams, ensuring alignment on business needs and functional specifications. Your ability to lead productive discussions, translate complex concepts, and foster collaboration will be key to delivering high-quality, scalable solutions. If you have hands-on experience implementing Salesforce portals and Service Cloud features, thrive in a fast-paced environment, and excel in agile practices, we want to hear from you. Key Responsibilities Lead requirements gathering and documentation for Salesforce initiatives, including Customer Experience portal and Service Cloud capabilities (Cases, Chats, Knowledge, etc.). Act as the subject matter expert for Salesforce enhancements, configurations, and integrations. Refine and groom user stories with Salesforce-specific acceptance criteria to ensure readiness for development. Collaborate with stakeholders to define scope, priorities, and business challenges. Translate business needs into actionable technical requirements, focusing on Salesforce flows, automation, and reporting. Support Agile ceremonies such as sprint planning, stand-ups, and retrospectives. Maintain comprehensive documentation: user stories, process flows, data mappings, and business rules-emphasizing Salesforce architecture and objects. Identify opportunities for process improvement and automation within Salesforce and related platforms About You 6+ years of experience as a Business Analyst or Product Analyst, with extensive hands-on Salesforce experience. Must have: Proven experience gathering requirements and successfully implementing a Salesforce Customer Experience portal and Service Cloud functionality (Cases, Chats, Knowledge). Strong understanding of Salesforce architecture, standard/custom objects, flows, validation rules, and platform limitations. Skilled in Agile methodologies and backlog refinement. Excellent communication and collaboration skills across technical and non-technical audiences. Proficiency in tools such as JIRA, Confluence, Excel, and process mapping tools (Lucidchart, Visio). Bonus Qualifications Experience with enterprise tools like Zuora, NetSuite, or Workday. Familiarity with API integrations, data flows, or light SQL. Background in SaaS, healthcare, or regulated industries. Certifications: Salesforce Administrator, Certified Scrum Product Owner, or IIBA CBAP. Why Join Us? As an Expert Business Analyst, you'll play a pivotal role in shaping the evolution of our Salesforce platform and driving initiatives that enhance customer experience and operational efficiency. If you're ready to lead through influence, solve meaningful problems, and make an impact-this role is for you. Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more? Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings. We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19. Visa Sponsorship is not offered for this position. At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings. Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site. Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!

About the company Photon.com has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology on a scale. Please visit ************** to learn more about us, how we work, and our customer case studies. (LinkedIn) Job Description: Product Owner - MarTech Domain Position Overview We are seeking an experienced Product Owner (PO) with deep expertise in the MarTech domain to lead business discovery, capability assessment, and roadmap definition for marketing technology transformation initiatives. The PO will partner with client stakeholders, architects, and SMEs to identify gaps in the existing MarTech setup and provide strategic recommendations that enhance marketing effectiveness, personalization, and customer experience. Key Responsibilities Discovery & Requirement Gathering Act as the primary bridge between business stakeholders, marketing teams, and technical teams. Lead workshops and interviews to capture business objectives, pain points, and desired outcomes. Translate business requirements into actionable user stories, acceptance criteria, and backlog items. MarTech Domain Leadership Evaluate the client's current MarTech stack (e.g., MAP, CDP, CRM, CMS, Analytics, Personalization). Identify gaps, redundancies, and underutilized capabilities in the ecosystem. Benchmark client maturity against industry best practices and emerging trends. Provide strategic guidance on tool adoption, integration, and operational processes. Backlog & Roadmap Management Own the product backlog - define, prioritize, and refine epics and user stories. Collaborate with architects (technical, data, integration) to ensure feasibility and alignment. Align roadmap items with business value, marketing goals, and KPIs. Manage trade-offs between quick wins and long-term transformation. Stakeholder Engagement Serve as the voice of the business and marketing teams in technical discussions. Present findings, recommendations, and roadmaps to client leadership. Facilitate alignment between IT, Marketing, Data, and Operations teams. Governance & Delivery Support Define success criteria, KPIs, and measurement framework for MarTech initiatives. Guide implementation teams by clarifying requirements and priorities during sprints. Ensure compliance with regulatory and data governance standards. Qualifications & Experience 7-10 years of professional experience, with 5+ years as a Product Owner / Business Analyst in the MarTech domain. Strong working knowledge of major MarTech platforms such as Adobe Experience Cloud, Salesforce Marketing Cloud, Oracle Eloqua, HubSpot, or similar. Proven track record in MarTech capability assessment and roadmap creation. Hands-on experience in customer journey mapping, personalization, and campaign workflows. Familiarity with data flows, CDPs, consent management, and analytics frameworks. Excellent communication, facilitation, and stakeholder management skills. Agile/Scrum Product Owner certification (preferred). Key Attributes Business-first mindset with strong technical appreciation. Ability to spot gaps and opportunities in MarTech ecosystems. Skilled at balancing quick wins vs. long-term transformation. Confident in presenting to senior business and IT stakeholders. Passion for driving personalized, data-driven customer experiences Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Job Description: Business Process Analyst We are seeking a skilled and detail-oriented Business Process Analyst to join our dynamic team. The ideal candidate will analyze, design, and optimize business processes to enhance operational efficiency, productivity, and quality. This role involves working closely with cross-functional teams, identifying improvement opportunities, and implementing solutions that align with organizational goals. Key Responsibilities: Process Analysis and Improvement: Assess existing business processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement. Develop and document process models, including As-Is and To-Be workflows, using process mapping tools. Requirements Gathering: Collaborate with stakeholders to gather, define, and prioritize business requirements. Translate business needs into functional and technical specifications. Solution Implementation: Work with technical teams to implement process changes, automation, or system enhancements. Ensure new processes and solutions are tested, validated, and aligned with business objectives. Change Management: Facilitate change management initiatives to ensure smooth adoption of new processes. Provide training, documentation, and support to stakeholders and end-users. Performance Monitoring: Define key performance indicators (KPIs) to measure process effectiveness. Monitor and analyze process performance, providing insights and recommendations for continuous improvement. Cross-functional Collaboration: Act as a liaison between business units, IT teams, and external vendors to ensure alignment and effective communication. Lead workshops and meetings to drive consensus on process improvements and priorities. Qualifications and Skills: Education: Bachelor's degree in Business Administration, Management Information Systems, or a related field. Experience: 3+ years of experience in business process analysis, process improvement, or a similar role. Experience with process modeling tools (e.g., Visio, Lucidchart, Bizagi). Technical Skills: Proficiency in project management tools (e.g., JIRA, Trello). Familiarity with ERP or CRM systems (e.g., SAP, Salesforce) is a plus. Analytical Skills: Strong problem-solving skills with the ability to interpret data and draw actionable insights. Soft Skills: Excellent communication and interpersonal skills. Ability to work collaboratively with diverse teams. Strong organizational and time management abilities. Compensation, Benefits and Duration Minimum Compensation: USD 34,000 Maximum Compensation: USD 120,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

We are seeking a hybrid Business Analyst / Project Manager (BA/PM) with deep experience in retail POS systems and mobile application projects, ideally involving React Native and Android-based hardware such as PAX E700. The ideal candidate will play a dual role-driving detailed business analysis and leading project execution-to ensure successful end-to-end delivery. You will act as a strategic bridge between stakeholders, UX, development, QA, and DevOps teams. You'll gather, validate, and manage requirements while also owning project planning, tracking, and stakeholder communication across the software development lifecycle. Key Responsibilities: Business Analysis Responsibilities: Collaborate with Product Owners, UX, and engineering teams to define, document, and validate functional requirements for POS systems (PAX E700 and soft POS) and mobile applications. Create and maintain detailed user stories, acceptance criteria, process flows, and functional documentation using JIRA and Confluence. Work closely with UX/UI and Research teams to ensure requirements are clearly translated into prototypes and final designs. Support QA by reviewing test cases, ensuring requirements traceability, and assisting in defect triage during UAT. Lead and facilitate stakeholder workshops, scope alignment sessions, and requirement walkthroughs. Assist in stakeholder communications, training documentation, and change management activities. Project Management Responsibilities: Define project scope, objectives, and success metrics in alignment with business goals. Develop and maintain detailed project plans, timelines, and milestone tracking using Agile methodologies. Manage sprint planning, backlog grooming, daily stand-ups, retrospectives, and sprint reviews. Track progress and risks, proactively address blockers, and escalate issues when necessary. Serve as the primary point of contact for client and internal stakeholders regarding status, deliverables, and issue resolution. Ensure alignment across cross-functional teams (engineering, design, QA, DevOps) to deliver on-time and within scope. Monitor project health and maintain transparency through reporting, dashboards, and status updates. Required Skills & Experience: 6+ years of experience as a Business Analyst, Project Manager, or hybrid BA/PM in digital or enterprise software projects. Strong domain knowledge in retail POS, mobile apps, and Android-based systems. Hands-on experience with Android POS devices such as PAX E700, soft POS, or similar. Proven track record in Agile (Scrum or SAFe) project delivery. Strong proficiency with JIRA, Confluence, and Agile collaboration tools. Familiarity with React Native, mobile UX best practices, and device-level behavior on Android. Excellent communication, stakeholder engagement, and facilitation skills. Experience in retail, eCommerce, or education sectors. Exposure to usability testing, system integration, API documentation (Swagger), or migration projects. Tools & Platforms: JIRA / Confluence (Project tracking and documentation) Slack / MS Teams (Team communication) Figma (UI collaboration and prototype review) Miro / Lucidchart (Process flows and system diagrams) Swagger (API familiarity is a plus)

LOCATION: Remote - This is a home based, virtual position that operates within the hours of 8:30am-5:00pm Eastern Standard Time (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL. GENERAL STATEMENT OF JOB The primary purpose of this role is to analyze the current state of the organization's operations and processes, to identify needs and opportunities, to develop strategies, and to maximize those opportunities. The Business Analyst will work collaboratively across all departments and communicate solutions and strategies clearly to stakeholders, facilitators, and partners. ESSENTIAL JOB FUNCTIONS Analyze the organization's objectives and perform a root-cause analysis and gap analysis to recommend and drive change Collaborate with cross-functional teams, stakeholders, and be an efficient advisor/ partner between technology, support, and business units. Influence stakeholders to support business projects, as well as facilitate requirements of sessions/workshops, meetings, interviews, etc. Conduct analysis using a variety of tools, tactics, and mechanisms to make informed decisions. Develop Business Requirements/Functional Spec documents, translate high-level business requirements into functional requirements, and perform workflow design/process mapping. Communicate project components and needs to cross-functional team members and management through documentation and presentations. Provide support in defining, developing, and implementing business process standards to ensure consistent and measurable performance across the organization. Validate procedures and processes focusing on optimization and improvements; analyze information, situations, and perform actions through coordination with the senior management team. Identify, define, develop and implement business process standards, templates, policies, processes, and guidelines in support of the organization's strategic objectives. Provide analytical, planning, and implementation support services for performance measurement, metrics analysis, and process improvement of projects and programs as well as aid in the preparation and presentation of technical, management, and operational briefings, data calls, and reports. Create test scenarios and review test results. Research leading customer, industry and business trends; and apply this understanding to improve business processes. Support Project Manager with day-to-day project execution. KNOWLEDGE, SKILL & ABILITIES Effective time management and meeting deadlines Able to manage multiple priorities and action items Excellent interpersonal, consultative and communication skills Knowledge of business process design/six sigma or other process engineering methodologies Adaptable and capable of working in fast-paced environments Strong facilitation skills Critical thinking and problem-solving Ability to work in a self-directed manner, be responsive to multiple requests, be organized, and be able to prioritize and respond to requests within requested timelines. Knowledgeable of staff activities, policies and procedures, and routine office practices Attention to detail and a high level of accuracy Ability to clearly articulate information with others and apply it to the organization's objectives and goals. Excellent computer skills; proficiency in Microsoft Office Suite; and experience creating documents, forms, and graphs Ability to use queries to perform data research and validation. Understanding of database concepts and information models critical Thorough understanding of SDLC and SaaS implementations QUALIFICATIONS & EDUCATION REQUIREMENTS High School diploma or GED is required. Bachelor's Degree in Human Services, Business Administration, Public Administrations, or Computer Information Systems or related field is preferred. Must have: 2 years of Business Analyst experience Experience in payor industry and understanding of core business functional blocks (such as Member, Provider, Products, Benefits, Claims, EDI X12, Encounters, Delegated vendors, CRM, etc.) Experience in project management processes and in system development lifecycles (SDLC) Prior experience in SQL, preferred. Licensure/Certification Requirements: Lean Six Sigma Certificated or similar disciplines preferred. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL. SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open Until Filled. APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.

LOCATION: Remote - This is a home based, virtual position that operates Monday-Friday from 8:30am-5:00pm (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL. GENERAL STATEMENT OF JOB The primary purpose of this role is to analyze the current state of the organization's operations and processes, to identify needs and opportunities, to develop strategies, and to maximize those opportunities. The Business Analyst will work collaboratively across all departments and communicate solutions and strategies clearly to stakeholders, facilitators, and partners. ESSENTIAL JOB FUNCTIONS Analyze the organization's objectives and perform a root-cause analysis and gap analysis to recommend and drive change Collaborate with cross-functional teams, stakeholders, and be an efficient advisor/ partner between technology, support, and business units. Influence stakeholders to support business projects, as well as facilitate requirements of sessions/workshops, meetings, interviews, etc. Conduct analysis using a variety of tools, tactics, and mechanisms to make informed decisions. Develop Business Requirements/Functional Spec documents, translate high-level business requirements into functional requirements, and perform workflow design/process mapping. Communicate project components and needs to cross-functional team members and management through documentation and presentations. Provide support in defining, developing, and implementing business process standards to ensure consistent and measurable performance across the organization. Validate procedures and processes focusing on optimization and improvements; analyze information, situations, and perform actions through coordination with the senior management team. Identify, define, develop and implement business process standards, templates, policies, processes, and guidelines in support of the organization's strategic objectives. Provide analytical, planning, and implementation support services for performance measurement, metrics analysis, and process improvement of projects and programs as well as aid in the preparation and presentation of technical, management, and operational briefings, data calls, and reports. Create test scenarios and review test results. Research leading customer, industry and business trends; and apply this understanding to improve business processes. Support Project Manager with day-to-day project execution. KNOWLEDGE, SKILLS, & ABILITIES Effective time management and meeting deadlines Able to manage multiple priorities and action items Excellent interpersonal, consultative and communication skills Knowledge of business process design/six sigma or other process engineering methodologies Adaptable and capable of working in fast-paced environments Strong facilitation skills Critical thinking and problem-solving Ability to work in a self-directed manner, be responsive to multiple requests, be organized, and be able to prioritize and respond to requests within requested timelines. Knowledgeable of staff activities, policies and procedures, and routine office practices Attention to detail and a high level of accuracy Ability to clearly articulate information with others and apply it to the organization's objectives and goals. Excellent computer skills; proficiency in Microsoft Office Suite; and experience creating documents, forms, and graphs Ability to use queries to perform data research and validation. Understanding of database concepts and information models critical Thorough understanding of SDLC and SaaS implementations EDUCATION & EXPERIENCE REQUIREMENTS High School diploma or GED is required. Bachelor's Degree in Human Services, Business Administration, Public Administrations, or Computer Information Systems or related field is preferred. Must have: 2 years of Business Analyst experience Experience in payor industry and understanding of core business functional blocks (such as Member, Provider, Products, Benefits, Claims, EDI X12, Encounters, Delegated vendors, CRM, etc.) Experience in project management processes and in system development lifecycles (SDLC) Prior experience in SQL, preferred. Licensure/Certification Requirements: Lean Six Sigma Certificated or similar disciplines preferred. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL. SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open Until Filled. APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.