Outpatient Services Coordinator
Service coordinator job at Kootenai Health
Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, always customer service focus. Full Time - Day Shift - 80 Hours Per Pay Period -M-F
Team Highlights:
As one of the largest rehabilitation service providers in our region, our patients benefit from a team approach. This means patients can complete a full spectrum of treatments, procedures, and consultations from a multidisciplinary team of therapists for an individualized and comprehensive care plan. Our rehabilitation services department serves patients during and after hospital treatment for a seamless care transition as well as provides robust outpatient therapy services for the community.
This position provides administrative support to our outpatient therapy teams primarily in a front desk setting.
Responsibilities:
* Complies with all Kootenai Health confidentiality and HIPAA standards
* Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and can provide information and direction as needed
* May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas.
* Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
* Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
* Obtains referrals and pre-authorizations as required and processes charges
* Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
* Familiar with standard concepts, practices, and procedures within the field
* Regular and predictable attendance is an essential job function
* Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
* High school diploma or equivalent preferred
* Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required.
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Working Conditions:
* Must be able to lift and move up to 10 lbs
* Must be able to reach arms above or below shoulder height
* Must be able to maintain a sitting position
* Typical equipment used in an office job
* Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
* Robust and interactive employee referral program
* And much more
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today! Please reach out to the HR Front Desk at ************ or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Outpatient Services Coordinator
Service coordinator job at Kootenai Health
Schedule: Monday-Friday 8am-5pm Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus at all times Responsibilities:
* Complies with all Kootenai Health confidentiality and HIPAA standards
* Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and is able to provide information and direction as needed
* May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas.
* Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
* Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
* Obtains referrals and pre-authorizations as required and processes charges
* Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
* Familiar with standard concepts, practices, and procedures within the field
* Relies on experience and judgment to plan and accomplish goals
* Regular and predictable attendance is an essential job function
* Competent to meet age specific needs of the unit assigned
*
Requirements and Minimum Qualifications:
* High school diploma or equivalent preferred
* Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required.
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Working Conditions:
* Must be able to lift and move up to 10 lbs
* Must be able to reach arms above or below shoulder height
* Must be able to maintain a sitting position
* Typical equipment used in an office job
* Repetitive movements
*
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
* Robust and interactive employee referral program
* And much more
If you strive to be an integral part of a high-quality healthcare system like Kootenai Health, we want to meet you!
Apply today! You can also contact the HR Front Desk at ************ or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Admissions Interview Specialist
Wichita, KS jobs
The Admission Interview Specialist is a part-time position within KHSU-KansasCOM Admissions Department. The specialist is committed to fostering the next generation of medical professionals. We are looking for a dedicated Admissions Interview Specialist to help assess and prepare future medical students. This role involves conducting interviews for 1 to 2 hours a few times a week.
RESPONSIBILITIES include, but are not limited to:
Conduct one-on-one interviews with prospective medical students to evaluate their suitability for medical school.
Provide insightful feedback to the admissions team through the interview evaluation process.
The interview specialist will be responsible for possessing a laptop/computer with a webcam and microphone, a reliable internet connection, and a private location to conduct interviews.
Maintain confidentiality of applicant information and adhere to all relevant ethical standards.
QUALIFICATION(S):
A master's or PhD degree in Medical Education, Health Sciences, or a related field.
KEY COMPETENCIES:
Experience in interviewing, teaching, or mentoring, preferably within a healthcare or educational setting.
Strong interpersonal and communication skills, with the ability to provide feedback effectively and empathetically.
Excellent organizational skills and the ability to handle multiple tasks and schedules efficiently.
A deep understanding of the challenges and expectations faced by aspiring medical students.
This position offers a unique opportunity to guide and influence the next wave of medical professionals. By joining our team, you will play a pivotal role in shaping the careers of future medical leaders in a nurturing and dynamic environment.
WORKING CONDITIONS:
Remote working environment.
PHYSICAL REQUIREMENTS:
Regular use of a computer, telephone and other office equipment as needed to perform duties.
Regular periods of sitting.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Kansas Health Science University offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.
Kansas Health Science University is an Equal Opportunity Employer.
Auto-ApplyHome Base Veteran Outreach Coordinator
Boston, MA jobs
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging.
Job Summary
Summary
Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals.
Does this position require Patient Care? Yes
Essential Functions
* Conduct proactive outreach within the community to identify individuals in need of behavioral health services.
* Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts.
* Conduct initial assessments to identify the behavioral health needs of individuals.
* Provide information and referrals to appropriate behavioral health services and resources.
* Respond to crisis situations and provide immediate support and intervention.
* Collaborate with crisis intervention teams, law enforcement, and emergency services as needed.
* Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care.
* Conduct community education and awareness programs on mental health topics.
Qualifications
Education
Bachelor's Degree preferred
Experience
* minimum of 1-3years of military experience with at least one deployment preferred but not required
* must have honorable discharge (proof of DD 214 required).
Knowledge, Skills and Abilities
* Strong knowledge of behavioral health services, resources, and crisis intervention techniques.
* Excellent communication, interpersonal, and organizational skills.
* Ability to work independently and collaboratively within a team.
* Sensitivity to the understanding of the social determinants of health.
* Proficiency in using electronic health records and documentation systems.
* Valid driver's license and reliable transportation for community outreach.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$20.43 - $29.21/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyAdmissions Specialist- Specialty
Franklin, TN jobs
100% Remote “Work from Home” Opportunity
Schedule: Thurs - Mon , 11a - 7:30p CST
PURPOSE STATEMENT:
As one of the nation's leaders in treating individuals with co-occurring mood, addiction, eating disorders and trauma, Acadia Healthcare places a strong emphasis on our admissions and inside sales functions to allow us to help every possible person in need. To this end, Acadia Healthcare is currently interested in hearing from dynamic candidates with proven track record of hitting sales goals, closing skills, prospecting skills who may be a fit for the Admissions Specialist position. The Admissions Specialist will be primarily responsible for converting inquiries into scheduled admissions at our Acadia facilities, and maintaining communications between the organization, referral source, patient and family.
ESSENTIAL FUNCTIONS:
Support multiple facilities' admissions functions within a given region in an effort to promptly assist clients and their family's seeking treatment.
Review prospective admissions against approved admission criteria, policies, and procedures.
Initiate contact to gather required clinical and demographic data from patient and other sources.
Respond promptly to inquiry calls.
Schedule assessments.
Assist prospective patients and significant others in seeking treatment.
Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
Coordinate with referral sources.
Responsible for maintaining all the documentation involved with the admissions process.
OTHER FUNCTIONS:
Perform other functions and task as assigned
STANDARD EXPECTATIONS:
Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
Communicate clearly and effectively to person(s) receiving services and their family members, guests, and other members of the health care team.
Develops constructive and cooperative working relationships with others and maintains them over time. Encourages and builds mutual trust, respect, and cooperation among team members.
Maintains regular and predictable attendance.
Conscientious, highly organized and able to prioritize multiple tasks when busy.
Ability to work well under pressure and in crisis situations.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
College degree preferred
Two years' experience in healthcare admissions, preferably in the mental health or substance use field, or related experience preferred
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Registered, Certified or Licensed Addictions Counselor a plus
Employee Perks
Ability to work 100% remotely
Competitive wage
Strong incentive bonus plan
Tuition reimbursement program
Full benefits package including Health/Dental/Eye/Life Insurance; FSA & Dependent Care FSA; 401K and EAP services
Opportunity to work with a team of enthusiastic individuals who collaborate well together.
Acadia is a leading provider of behavioral healthcare services in the United States and Puerto Rico, operating 253 treatment facilities across 38 states.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
AHCORP
#LI-AH
Auto-ApplyAdmissions Specialist- Specialty
Franklin, TN jobs
100% Remote "Work from Home" Opportunity Schedule: Thurs - Mon , 11a - 7:30p CST PURPOSE STATEMENT: As one of the nation's leaders in treating individuals with co-occurring mood, addiction, eating disorders and trauma, Acadia Healthcare places a strong emphasis on our admissions and inside sales functions to allow us to help every possible person in need. To this end, Acadia Healthcare is currently interested in hearing from dynamic candidates with proven track record of hitting sales goals, closing skills, prospecting skills who may be a fit for the Admissions Specialist position. The Admissions Specialist will be primarily responsible for converting inquiries into scheduled admissions at our Acadia facilities, and maintaining communications between the organization, referral source, patient and family.
ESSENTIAL FUNCTIONS:
* Support multiple facilities' admissions functions within a given region in an effort to promptly assist clients and their family's seeking treatment.
* Review prospective admissions against approved admission criteria, policies, and procedures.
* Initiate contact to gather required clinical and demographic data from patient and other sources.
* Respond promptly to inquiry calls.
* Schedule assessments.
* Assist prospective patients and significant others in seeking treatment.
* Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
* Coordinate with referral sources.
* Responsible for maintaining all the documentation involved with the admissions process.
OTHER FUNCTIONS:
* Perform other functions and task as assigned
STANDARD EXPECTATIONS:
* Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
* Communicate clearly and effectively to person(s) receiving services and their family members, guests, and other members of the health care team.
* Develops constructive and cooperative working relationships with others and maintains them over time. Encourages and builds mutual trust, respect, and cooperation among team members.
* Maintains regular and predictable attendance.
* Conscientious, highly organized and able to prioritize multiple tasks when busy.
* Ability to work well under pressure and in crisis situations.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
* College degree preferred
* Two years' experience in healthcare admissions, preferably in the mental health or substance use field, or related experience preferred
LICENSES/DESIGNATIONS/CERTIFICATIONS:
* Registered, Certified or Licensed Addictions Counselor a plus
Employee Perks
* Ability to work 100% remotely
* Competitive wage
* Strong incentive bonus plan
* Tuition reimbursement program
* Full benefits package including Health/Dental/Eye/Life Insurance; FSA & Dependent Care FSA; 401K and EAP services
* Opportunity to work with a team of enthusiastic individuals who collaborate well together.
Acadia is a leading provider of behavioral healthcare services in the United States and Puerto Rico, operating 253 treatment facilities across 38 states.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
AHCORP
#LI-AH
Telehealth Outreach Coordinator, Virtual Care Center (Saturdays or Sundays Required)
Remote
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking an organized, detail-oriented, and customer service oriented telehealth coordinator (bilingual Spanish, medical assistant with front- and back-office, and remote experience) to join the remote Virtual Care Center (VCC).
As a telehealth coordinator, you will support patients and providers in the Virtual Care Center. This includes, but is not limited to, answering calls in the phone queue, scheduling telephonic and virtual appointments, following up on referrals and authorizations, supporting outbound follow up calls, providing systems trainings for new hires, and completing administrative tasks. You will also be responsible for managing inbound and outbound calls in the phone queue while collaborating with cross-functional teams such as Clinical Operations, Member Services, AVA Product team, and DTS Help Desk support to successfully manage the program. As a telehealth coordinator, you will be focused on assisting Alignment Health staff and patients with resolving issues in a timely manner. This role reports to the Director of Virtual Health.
Individuals with front and back office medical assistant experience in PCP, clinic, and / or urgent care settings, and remote experience are highly encouraged to apply!
Schedule:
- Option A: Monday / Tuesday / Wednesday / Friday / Saturday 9:00 AM - 6:00 PM Pacific Time (Thursdays and Sundays off)
- Option B: Sunday / Monday / Tuesday / Wednesday / Thursday 11:00AM - 8:00 PM Pacific Time (Fridays and Saturdays off)
General Duties / Responsibilities
Answer inbound calls on the Virtual Care Center queue
Collect appropriate patient information for scheduling virtual appointments with providers
Screen patients for appropriate telehealth platform use for virtual appointments
Support providers with requests for referrals and authorizations including submission, review, and follow up of requests
Contact partnered medical offices to support patient requests as necessary (ie. IPA groups, PCP offices, pharmacies, DME companies)
Complete outreach calls for various patients' groups as applicable (ie. ER admits, Teladoc follow ups, Annual assessments)
Support new hire onboarding by completing training or shadowing sessions of systems used in VCC
Complete other job duties as assigned
Participate in team meetings
Note: The Virtual Care Center provides 24-hour member support, and team schedules rotate to maintain coverage. Because there is no single time when all team members are consistently on shift, team meetings are mandatory and are scheduled with advance notice (approximately 2× per month for 30 minutes). Team members are expected to attend these meetings even if they occur during a non-scheduled work hour or meal break. Attendance is clocked and paid, and camera use is optional - phone participation is acceptable.
Supervisory Responsibilities:
N/A
Job Requirements:
Experience:
Required:
Experience with providing high quality customer service
Experience providing technical assistance
Minimum 1 year experience in a primary care or medical office setting using phones and scheduling appointments
Education:
Required:
High school diploma or general education degree (GED).
Preferred:
Completion of medical assistant program from an accredited school of training.
Training:
• Preferred: Medical Terminology
Specialized Skills:
Required:
Able to use multiple systems simultaneously
Basic understanding in current mobile device technology and ability to learn and adapt to Alignment specific applications and protocols
Proficiency in Microsoft Suite programs (Outlook, Teams, Work, Excel)
Basic math skills required for data analyzation
Able to trouble-shoot and research issues effectively
Willingness and capability to learn new technologies and adapt to dynamic environment
Strong customer service skills
Technology and automated solutions oriented
Well organized with strong attention to detail and analytical skills while maintaining speed in completing work
Efficient working style with strict adherence to deadlines
Preferred:
Bilingual Spanish
Licensure:
• Required: None
• Preferred:
Medical assistant certificate
Medical terminology certificate
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
Auto-ApplyHome Base Veteran Outreach Coordinator
Massachusetts jobs
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging.
Job Summary
Summary
Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals.
Does this position require Patient Care? Yes
Essential Functions
-Conduct proactive outreach within the community to identify individuals in need of behavioral health services.
-Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts.
-Conduct initial assessments to identify the behavioral health needs of individuals.
-Provide information and referrals to appropriate behavioral health services and resources.
-Respond to crisis situations and provide immediate support and intervention.
-Collaborate with crisis intervention teams, law enforcement, and emergency services as needed.
-Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care.
-Conduct community education and awareness programs on mental health topics.
Qualifications
Education
Bachelor's Degree preferred
Experience
- minimum of 1-3years of military experience with at least one deployment preferred but not required
- must have honorable discharge (proof of DD 214 required).
Knowledge, Skills and Abilities
- Strong knowledge of behavioral health services, resources, and crisis intervention techniques.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work independently and collaboratively within a team.
- Sensitivity to the understanding of the social determinants of health.
- Proficiency in using electronic health records and documentation systems.
- Valid driver's license and reliable transportation for community outreach.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$20.43 - $29.21/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplySr Academic Affairs Coordinator, Academic Affairs, FT, 08:30A-5P
Remote
Sr Academic Affairs Coordinator, Academic Affairs, FT, 08:30A-5P-153662Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description
The Senior Coordinator manages day-to-day operations of Academic Affairs for all BHSF academic programs including the credentialing and clearance of students, residents and observers. In partnership with department leadership, the Senior Coordinator manages strategic events and programs to support the organization‘s goal to attract, educate and retain exceptional talent. The Senior Coordinator will also manage the contract administration for academic affiliation and teaching services agreements and will provide mentorship to junior coordinators.
Estimated salary range for this position is $53531.16 - $69590.51 / year depending on experience.Qualifications Degrees:
Bachelors.
Additional Qualifications:
Minimum 4 years‘ experience in university or academic medical center setting. Able to maintain high level of confidentiality and be diplomatic. Excellent customer service skills. Prior experience with student/resident rotation management, credentialing or medical staff services required. Knowledge of LCME/ACGME accreditation requirements and medical terminology. Effective written and verbal communication skills required.
Minimum Required Experience:
4 YearsJob CorporatePrimary Location RemoteOrganization CorporateSchedule Full-time Job Posting Oct 2, 2025, 4:00:00 AMUnposting Date OngoingEOE, including disability/vets
Auto-ApplyMarketing and Outreach Coordinator
Littleton, CO jobs
Full-time Description
While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services - Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House, you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community!
Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is $54,485-$56,485 yearly.
Benefits:
Insurance benefits include health, dental, vision, life, accident, and critical illness
403(b) retirement plan with match
ClassPass Membership
Paid time off and personal leave
12 Paid Holidays
Schedule flexibility
Opportunity to work from home
Access to the agency's car upon program's approval
Mileage reimbursement
Employee assistance program
10% off tuition at CCU for their online programs
Growth opportunities are available throughout the agency as we love to promote from within!
Responsibilities:
Build and maintain relationships with donors, sponsors, and local businesses.
Conduct outreach through meetings, events, and communications to expand the network.
Develop partnership proposals and sponsorship packages aligned with department goals.
Coordinate and participate in community events to increase visibility and engagement.
Track donor and partner information, ensuring timely follow-ups and acknowledgments.
Collaborate with internal teams to create outreach materials and impact-focused campaigns.
Oversee digital marketing efforts including website updates, email marketing, and social media campaigns.
Create promotional materials, respond to queries on social media, and manage networking efforts.
Support event planning and management; send thank-you notes and tax info to donors.
Manage donor database, create donation reports, track campaign ROI, and assist the Development Team as needed.
Posting Date: 11/25/2025
Application Window: Ongoing (Applications will be accepted on an ongoing basis)
Requirements
A bachelor's degree in a related field or 5 years of relative experience required.
3 years of experience with marketing, social media management, and event planning is essential.
2 years experience with campaign management and CRM software is preferred.
Hands-on experience with web content management tools is preferred (ie Squarespace, Google Suite, Canva, Salesforce, Google Analytics).
Must demonstrate organization, ability to prioritize, deadline management, attention to detail, teamwork, copywriting, vendor management, marketing knowledge or applicable experience.
Must exhibit initiative, enthusiasm, flexibility, and interpersonal skills.
Must be able to pass a criminal background check.
Must hold a valid Colorado driver's license or have the ability to obtain one.
Home Base Patient Services Coordinator II (PSC II)
Massachusetts jobs
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager.
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-File materials in patient folders and print appointment schedules.
-Process patient billing forms and scan documents to patient medical record/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute unit mail or faxes.
-Type forms, records, schedules, memos, etc., as directed.
-Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
-Acts as "Super User" for scheduling, registration and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
- Proficiency with all Office Suite,
-Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyHome Base Patient Services Coordinator II (PSC II)
Boston, MA jobs
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager.
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
* Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
* Make patient appointments and maintain appointment records.
* Greet and assist patients.
* Answer telephones, assist callers with routine inquiries, and schedule appointments.
* File materials in patient folders and print appointment schedules.
* Process patient billing forms and scan documents to patient medical record/LMR.
* Call for patient medical records and laboratory test results.
* Open and distribute unit mail or faxes.
* Type forms, records, schedules, memos, etc., as directed.
* Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
* Acts as "Super User" for scheduling, registration and billing systems.
* Provides assistance and training to others in these areas.
* May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
* Proficiency with all Office Suite,
* Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
* Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
* Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
* Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
* Managing one's own time and the time of others.
* Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyClient Support Coordinator I (Sun-Thur PST)
Remote
About the Company:
Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.
About the Role:
The Client Support Coordinator is a crucial member of our Operations Support Team, advocating for clients to ensure they receive the support they need. This role interacts with clients daily managing correspondence, answering questions, and educating others about our services. This position also assists with preparing new clients for care, ensuring they are informed and set up for success. In essence, this person is the connection point between clients and the Octave system, all while demonstrating care, compassion, and competence.
Responsibilities Include:
Manage and respond to client communications across various platforms, such as over the phone, via email and chat in a timely, warm and efficient manner utilizing approved templates and/or workflows. Escalating any potential issues as needed.
Be a go-to resource for client education about Octave services.
Assist with onboarding new clients for Octave services, including the completion of paperwork and collection of billing information.
Collaborate with colleagues to explore innovative ways to streamline processes and meet service standard goals.
Embody Octave's mission to deliver extraordinary care in every interaction with clients and colleagues.
Accurately document client interactions in systems and escalate issues as needed.
Learn and follow protocols for client intake, scheduling, and general support.
Support team projects and administrative tasks as assigned.
Preferred Qualifications:
Minimum 1 year experience in a high touch customer service role.
Minimum 2 years experience in an administrative role.
Product management skills are a plus.
Strong attention to detail in a fast-paced environment.
Excellent written and verbal communication skills.
Track record of identifying and implementing process improvements.
High comfort level multitasking between software systems.
Open to performing tasks outside of your defined role with an eagerness to learn and grow.
Ability to handle sticky or sensitive situations with discretion and care.
Octave's Company Values:
The below values drive our day-to-day operations.
We're human beings first. We operate with empathy and kindness - with our clients, with our collaborators, and with ourselves.
People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust - and always leave things better than we found them.
There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.
Physical Requirements:
Available to work Sunday to Thursday 9am to 530pm or 6pm PST.
Prolonged periods sitting at a desk and working on a computer.
Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet.
Must be able to observe and communicate information on company provided laptop.
Move up to 10 pounds on occasion.
Must be eligible to work in the United States without sponsorship now or in the future.
Compensation:
Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on all open job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request.
Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave's legal duty to furnish information.
Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.
The salary range for Geo 1 (all states, excluding those in Geo 2 or Geo 3, and D.C.) is $25.00 - $26.49 per hour.
The salary range for Geo's 2 & 3 (AK, CA, CO, CT, HI, MA, MD, NJ, NY, RI, WA) is $27.50 - $28.85 per hour.
Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Application Instructions:
Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.
Auto-ApplyOutpatient Services Coordinator
Service coordinator job at Kootenai Health
Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus at all times. Responsibilities: * Complies with all Kootenai Health confidentiality and HIPAA standards
* Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and is able to provide information and direction as needed
* May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas.
* Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
* Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
* Obtains referrals and pre-authorizations as required and processes charges
* Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
* Familiar with standard concepts, practices, and procedures within the field
* Relies on experience and judgment to plan and accomplish goals
* Regular and predictable attendance is an essential job function
* Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
Patient Services Coordinator
* High school diploma OR equivalent preferred
* Experience working in medical office preferred
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Outpatient Services Coordinator
* High school diploma or equivalent preferred
* Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required.
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Working Conditions:
* Must be able to lift and move up to 10 lbs
* Must be able to reach arms above or below shoulder height
* Must be able to maintain a sitting position
* Typical equipment used in an office job
* Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
* Robust and interactive employee referral program
* And much more
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today! Please contact the HR Front Desk at ************ or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Additional Information
Kootenai Heart Clinics has offices in Coeur d'Alene, Spokane and Sandpoint as well as satellite clinics throughout northern Idaho, eastern Washington and western Montana. Heart Clinics Northwest's board certified cardiologists provide high level comprehensive cardiovascular care, including diagnosis, treatment and prevention of cardiovascular disease. Heart Clinics Northwest employs 150 people, including 24 physicians.
Outpatient Services Coordinator
Service coordinator job at Kootenai Health
Patient/Outpatient Services Coordinator Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, always customer service focus. Team Highlights:
Patients can anticipate exceptional and compassionate care at Kootenai Clinic Gastroenterology and Endoscopy. Our clinic's commitment to excellence is reflected in the state-of-the-art facilities, cutting-edge technology, and a patient-centric approach that ensures personalized care tailored to individual needs. Whether addressing digestive disorders, performing endoscopic procedures, or collaborating with patients on lifestyle management, our GI clinic strives to deliver the highest quality of healthcare, fostering a trusting and supportive environment for those seeking gastrointestinal wellness.
Responsibilities:
* Complies with all Kootenai Health confidentiality and HIPAA standards
* Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and can provide information and direction as needed
* May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas.
* Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
* Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
* Obtains referrals and pre-authorizations as required and processes charges
* Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
* Familiar with standard concepts, practices, and procedures within the field
* Regular and predictable attendance is an essential job function
* Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
Patient Services Coordinator
* High school diploma OR equivalent preferred
* Experience working in medical office preferred
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Outpatient Services Coordinator
* High school diploma or equivalent preferred
* Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required.
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Working Conditions:
* Must be able to lift and move up to 10 lbs
* Must be able to reach arms above or below shoulder height
* Must be able to maintain a sitting position
* Typical equipment used in an office job
* Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
* Robust and interactive employee referral program
* And much more
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today! You can also contact the HR Front Desk at ************ or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Additional Information
Outpatient Services Coordinator
Service coordinator job at Kootenai Health
* Weekend Availability Required* Needing weekday and occasional weekend coverage PRN (as needed)-Day Shift - 12-hour shifts Shift Hours: 7:45am-8:45pm Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus at all times.
Responsibilities:
* Complies with all Kootenai Health confidentiality and HIPAA standards
* Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and is able to provide information and direction as needed
* May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas
* Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
* Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
* Obtains referrals and pre-authorizations as required and processes charges
* Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
* Familiar with standard concepts, practices, and procedures within the field
* Relies on experience and judgment to plan and accomplish goals
* Regular and predictable attendance is an essential job function
* Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
* High school diploma or equivalent preferred
* Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
* Robust and interactive employee referral program
* And much more
If you strive to be an integral part of a high-quality healthcare system like Kootenai Health, we want to meet you!
Apply today! You can also contact the HR Front Desk at ************ or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Outpatient Services Coordinator
Service coordinator job at Kootenai Health
Patient/Outpatient Services Coordinator Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus always. Team Highlights:
At Kootenai Clinic Orthopedics, our experienced physicians and staff treat patients who are suffering from injuries involving the skeleton, muscles, cartilage, tendons, ligaments, joints and connective tissue. Our team helps patients improve their quality of life and resolve issues that make day to day activities painful or unbearable. Our team is committed to helping patients get back to what they love through specialized surgical and non-surgical care.
Responsibilities:
* Complies with all Kootenai Health confidentiality and HIPAA standards
* Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and can provide information and direction as needed
* May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas.
* Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
* Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
* Obtains referrals and pre-authorizations as required and processes charges
* Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
* Familiar with standard concepts, practices, and procedures within the field
* Regular and predictable attendance is an essential job function
* Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
Patient Services Coordinator
* High school diploma OR equivalent preferred
* Experience working in medical office preferred
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Outpatient Services Coordinator
* High school diploma or equivalent preferred
* Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required.
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Working Conditions:
* Must be able to lift and move up to 10 lbs
* Must be able to reach arms above or below shoulder height
* Must be able to maintain a sitting position
* Typical equipment used in an office job
* Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
* Robust and interactive employee referral program
* And much more
If you strive to be an integral part of a high-quality healthcare system like Kootenai Health, we want to meet you!
Apply today! You can also contact the HR Front Desk at ************ or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Additional Information
Outpatient Services Coordinator
Service coordinator job at Kootenai Health
Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus at all times. Responsibilities: * Complies with all Kootenai Health confidentiality and HIPAA standards
* Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and is able to provide information and direction as needed
* May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas.
* Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
* Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
* Obtains referrals and pre-authorizations as required and processes charges
* Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
* Familiar with standard concepts, practices, and procedures within the field
* Relies on experience and judgment to plan and accomplish goals
* Regular and predictable attendance is an essential job function
* Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
Patient Services Coordinator
* High school diploma OR equivalent preferred
* Experience working in medical office preferred
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Outpatient Services Coordinator
* High school diploma or equivalent preferred
* Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required.
* Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Working Conditions:
* Must be able to lift and move up to 10 lbs
* Must be able to reach arms above or below shoulder height
* Must be able to maintain a sitting position
* Typical equipment used in an office job
* Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
* Robust and interactive employee referral program
* And much more
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today! Please contact the HR Front Desk at ************ or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Additional Information
Kootenai Heart Clinics has offices in Coeur d'Alene, Spokane and Sandpoint as well as satellite clinics throughout northern Idaho, eastern Washington and western Montana. Heart Clinics Northwest's board certified cardiologists provide high level comprehensive cardiovascular care, including diagnosis, treatment and prevention of cardiovascular disease. Heart Clinics Northwest employs 150 people, including 24 physicians.
Outpatient Services Coordinator
Service coordinator job at Kootenai Health
Patient/Outpatient Services Coordinator
Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus always.
Team Highlights:
At Kootenai Clinic Orthopedics, our experienced physicians and staff treat patients who are suffering from injuries involving the skeleton, muscles, cartilage, tendons, ligaments, joints and connective tissue. Our team helps patients improve their quality of life and resolve issues that make day to day activities painful or unbearable. Our team is committed to helping patients get back to what they love through specialized surgical and non-surgical care.
Responsibilities:
Complies with all Kootenai Health confidentiality and HIPAA standards
Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and can provide information and direction as needed
May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas.
Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
Obtains referrals and pre-authorizations as required and processes charges
Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
Familiar with standard concepts, practices, and procedures within the field
Regular and predictable attendance is an essential job function
Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
Patient Services Coordinator
High school diploma OR equivalent preferred
Experience working in medical office preferred
Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Outpatient Services Coordinator
High school diploma or equivalent preferred
Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required.
Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Working Conditions:
Must be able to lift and move up to 10 lbs
Must be able to reach arms above or below shoulder height
Must be able to maintain a sitting position
Typical equipment used in an office job
Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1
st
of the month following 30 days of employment.
Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
Competitive salaries with night, weekend, and PRN shift differentials
An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
Robust and interactive employee referral program
And much more
If you strive to be an integral part of a high-quality healthcare system like Kootenai Health, we want to meet you!
Apply today! You can also contact the HR Front Desk at ************ or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Additional Information
Outpatient Services Coordinator
Service coordinator job at Kootenai Health
Outpatient Services Coordinator
Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus at all times.
Responsibilities:
Complies with all Kootenai Health confidentiality and HIPAA standards
Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and is able to provide information and direction as needed
May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas.
Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
Obtains referrals and pre-authorizations as required and processes charges
Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
Familiar with standard concepts, practices, and procedures within the field
Relies on experience and judgment to plan and accomplish goals
Regular and predictable attendance is an essential job function
Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
Patient Services Coordinator
High school diploma OR equivalent preferred
Experience working in medical office preferred
Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Outpatient Services Coordinator
High school diploma or equivalent preferred
Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required.
Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferred
Working Conditions:
Must be able to lift and move up to 10 lbs
Must be able to reach arms above or below shoulder height
Must be able to maintain a sitting position
Typical equipment used in an office job
Repetitive movements
About Kootenai Health:
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
Competitive salaries with night, weekend, and PRN shift differentials
An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
Robust and interactive employee referral program
And much more
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today! Please contact the HR Front Desk at ************ or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Additional Information
Kootenai Heart Clinics has offices in Coeur d'Alene, Spokane and Sandpoint as well as satellite clinics throughout northern Idaho, eastern Washington and western Montana. Heart Clinics Northwest's board certified cardiologists provide high level comprehensive cardiovascular care, including diagnosis, treatment and prevention of cardiovascular disease. Heart Clinics Northwest employs 150 people, including 24 physicians.