KQED jobs in San Francisco, CA - 20 jobs

Title: Vice President, Membership & Mid-Level Giving Schedule Format - Location: Hybrid - San Francisco Pay Information: $208,621.01 - $260,776.26 The Vice President, Membership & Mid-level Giving (VP) is a visionary, data-driven, and audience-centered leader responsible for growing KQED's most critical community of supporters - its members. This role drives strategy and innovation for the full lifecycle of membership and mid-level giving, from acquisition through retention and upgrade, cultivating a deep sense of connection and shared purpose between audiences and KQED's mission. The VP combines strategic foresight, creativity, and analytical rigor to lead one of the most dynamic membership programs in public media. As both a collaborative partner and innovative problem-solver, the VP will champion audience loyalty and philanthropic support across platforms, using data, experimentation, and storytelling to deepen engagement and expand impact. The VP will play a central role in integrating membership strategy into KQED's unified content approach, ensuring that content verticals include clear membership value propositions and conversions pathways from their inception. The VP will help shape annual and multi-year fundraising plans and will work across departments including development, content, programming, product, marketing, audience intelligence, IT and Finance to ensure membership growth strategies are integrated into KQED's broader audience and revenue goals. Critical to this role is embedding membership functionality and benefits within KQED's owned digital platforms-- particularly the KQED app and website--creating seamless experiences that reward members and convert engaged users into supporters. The role oversees the membership and mid-level department and directly manages the Executive Director of Member Fundraising & Donor Relations, the Executive Director of Membership Operations, and the Director of Audio Fundraising. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. Essential Functions Strategic Leadership Lead the development, execution, and evaluation of comprehensive, multi-channel fundraising strategies to acquire, retain, and engage KQED members and mid-level donors. Partner with the Chief Operating Officer and Chief Financial Officer leadership to establish annual and long-term goals, OKRs and growth strategies that align with KQED's mission, strategic plan and financial outlook. Champion an audience-centric, loyalty-based culture that views membership as both a philanthropic and participatory relationship with KQED. Collaborate with the VP of Philanthropy to create seamless pathways and drive a pipeline from first-time membership through mid-level to major and legacy giving. Be a key partner with VP of Philanthropy on 3-year Strategic Philanthropy Initiative. Serve as an active participant in organizational strategic planning and initiatives that connect audience engagement and revenue growth. Work closely with content leadership to integrate membership strategy into KQED's unified content approach, ensuring all major content initiatives include clear membership conversion strategies and exclusive member benefits. Growth, Engagement, and Innovation Oversee the full member lifecycle from acquisition and onboarding through renewal, upgrade, and reactivation using behavioral data and testing to deliver personalized, meaningful experiences. Lead integrated fundraising across radio, digital, direct mail, podcasting, and paid media to maximize reach, conversion, and retention. Partner with product and audience intelligence teams to map user journeys and design personalized experiences that deepen engagement and value withing KQED's owned platforms, particularly the app and website. Continue to refine rapid-cycle testing, creative storytelling, and innovative campaign design to inspire action and measure results. Leverage AI, analytics, and automation tools to enhance donor experiences, predict trends, and optimize campaign targeting. Demonstrate ability and enthusiasm for rapid experimentation and iteration, working collaboratively with content teams to test new membership models ties to specific content verticals, personalities, and community experiences. Design and implement membership features and benefits that are native to KQED's digital platforms, creating compelling reasons for users to become members and making the membership experience integral to the KQED app and web experience. Financials and Operations Create and manage revenue and expense budgets, forecasts, and revenue reconciliation. Regularly analyze program and financial date, and provide reports to executive leadership and staff. Work with team leads and people managers to assess and improve standards and process, and provided streamlined workflows to build and track pipeline. Organize the department for maximum efficiency and long-term effectiveness. Data, Insights, and Performance Leverage analytics, segmentation, and performance tracking to inform decision-making and refine strategies for acquisition, retention, and donor lifetime value. Define and monitor key performance indicators (KPIs) across all channels, ensuring alignment with broader organizational metrics and reporting frameworks. Stay ahead of emerging trends in media, fundraising, and digital engagement; benchmark KQED's membership performance against national best practices. Translate complex data into compelling insights that engage staff, leadership, and audiences around the impact of KQED's community support. Operational and Team Leadership Lead and mentor a high-performing membership and mid-level giving team, including direct management of the Executive Director of Member Fundraising & Donor Relations, Executive Director of Membership Operations, and Director of Audio Fundraising. Translate strategic goals into actionable work plans, fostering accountability, collaboration, and professional growth. Oversee budgets, contracts, and vendors to ensure efficient use of resources and strong returns across initiatives. Partner with IT teams to ensure KQED's membership systems and CRM tools are optimized for innovation, performance, and data accuracy. Foster a culture of cross-functional collaboration, ensuring membership strategy is embedded in content planning, product development, and marketing initiatives from the earliest stages. Qualifications Knowledge and Experience Minimum of 10 years of progressive leadership experience in membership or individual giving, ideally within media, nonprofit, or direct-to-consumer environments. Proven success developing and executing growth strategies that drive revenue and deepen audience relationships. Demonstrated expertise in CRM systems, data analytics, segmentation methodologies, and marketing automation tools. Proven ability to lead complex cross-functional teams and build strong collaborative relationships. Strong financial acumen and experience managing multimillion-dollar budgets and vendor contracts. Exceptional communication, storytelling, and presentation skills, with the ability to translate insights into clear narratives for staff, boards, and public audiences. Track record of leveraging technology, experimentation, and insight-driven testing to innovate and scale programs. Deep understanding of philanthropic giving, loyalty programs, and community engagement models. Experience integrating membership or subscription models with content strategies and digital platform development strongly preferred. Demonstrated ability to work effectively with editorial and content teams, understanding how to align fundraising with audience-first content experiences. Physical Demands: Ability to lift a minimum of fifteen (15) pounds; Ability to exert maximum muscle force to lift, push, pull or carry; Ability to use abdominal and lower back muscles over time without fatigue; Ability to stand and/or sit for extended periods; Ability to bend, stoop, stretch, twist, sit, and reach; Fine motor skills; Good visual and auditory acuity.

The Director of Individual Major Gifts - East Bay establishes and maintains a personal portfolio of up to 150 individual donors who are among KQED's most significant supporters with a focus on annual asks of $10,000 or more. This position averages approximately 10‑12 visits or high‑contacts each month. High contacts are defined as 15 minutes or longer phone calls, proposals, sitting next to donors at events, meeting in person with current and prospective donors, as well as volunteers. Funding will be sought and secured for all KQED content areas (news, arts, science and education) and for all platforms (television, radio, web and social) of KQED. Under the direction of the Senior Director of Major Gifts, this position will support KQED's President and CEO, Vice President for Development, other major gifts staff and key volunteers in cultivation and solicitation initiatives for unrestricted funding as well as projects. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics The mission that drives us: KQED provides citizens of Northern California with a community‑supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st‑century classrooms, and take people of all ages on journeys of exploration-exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. Salary Information: $107,352.00-$134,000 Annually Essential Functions: Specifically, this position identifies, qualifies, cultivates and solicits major donor prospects in an assigned portfolio of around 150 individuals, alone, and in consultation with other key volunteers and staff when necessary and appropriate. For assigned portfolio prospects, prioritizes prospects, researches or commissions research on their interests and capacity, and identifies an individualized strategy for solicitation and follow up. Develops written strategies in consultation with the Senior Director for Major Gifts; coordinates contacts that assigned prospects receive; facilitates relationships between potential and current donors and KQED's senior staff, board, volunteers and others; reviews prospect strategies regularly for refinement and interprets KQED's annual and project needs for donors and prospects. This position averages 10‑12 visits or high contacts per month. (50%) Develops and implements an annual business plan and budget for inclusion in the overall development plan to ensure successful cultivation and solicitation of KQED's most significant donors. Together with Senior Director for Major Gifts, identifies a budget goal based on portfolio members' past giving and behavior utilizing information such as last gift, largest gift, gifts to special projects and new solicitation vehicles. Updates regularly throughout the year for forecasting. (25%) In consultation with the Senior Director of Major Gifts creates and supervises implementation of targeted events for assigned prospects and donors. This may include a series of “behind the scenes” events or other formats that will motivate, engage and educate prospects and donors. (10%) Manages one or two production projects at a time as assigned. Specifically, maintains content (Exec. Summary, sample proposals, recordings, etc.); maintains prospect and funding report; and, “be the expert” for fellow development staff. (10%) Other Job Functions: Performs other duties as assigned by the Senior Director of Major Gifts (5%) Knowledge/Experience Required: Five to seven years fundraising experience required with three to five years of experience in major gift fundraising. Demonstrated experience and ability to be successful in face‑to‑face solicitation. Experience in personal solicitation of gifts of $10,000 and above. Ability to develop and implement cultivation and solicitation strategies for Major Gifts from individuals, as well as the ability to establish measurable goals and objectives to achieve them. Strong oral, written, presentation and organizational skills. Ability to work effectively with volunteers. Ability to work independently and as part of a group/team. Willingness and ability to travel throughout Northern California. Excellent computer skills, such as Word, databases, and internet. Knowledge/Experience Desired: Special Requirements: Valid CA driver's license and car for making visits. Physical Demands: Ability to lift a minimum of fifteen (15) pounds; Ability to exert maximum muscle force to lift, push, pull or carry; Ability to use abdominal and lower back muscles over time without fatigue; Ability to stand and/or sit for extended periods; Ability to bend, stoop, stretch, twist, sit, and reach; Fine motor skills; Good visual and auditory acuity. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. NOTE: This job description is not intended to be all‑inclusive. Employees may be required to perform other related duties as necessary to meet the ongoing needs of this organization. #J-18808-Ljbffr

Title: Data & Analytics Lead Schedule Format - Location: Hybrid - San Francisco Pay Information: $105,988-$132,485 Annually KQED is seeking a Data & Analytics Lead who will be responsible for our data engineering and reporting practices. This is an exciting opportunity for someone who would enjoy the challenge of building an analytics practice while also meaningfully translating audience data into insights and strategy. This person will play an integral role in defining and managing most elements of our analytics work: vendor/tool selection, budget management, data cataloging, ELT pipelines, orchestration, dashboarding, and modeling. They will also regularly work with stakeholders from other departments to help define key metrics and respond to a modest volume of ad-hoc reporting requests. The ideal candidate is a strong generalist with 3-5 years of experience - preferably helping build and manage an analytics function - who brings a bias for simplicity and informed opinions about tools, processes, and budget management. On any given day, they may be reporting on marketing analytics, meeting with stakeholders, creating a dashboard, building an ELT connector in Python, digging into a table with 250M rows, or trying to figure out how to align 4 different social media platforms' definitions of what a “video view” is. This is a hybrid position working three days a week in our San Francisco headquarters. It is an individual contributor position with potential for people management, sitting within the Audience Intelligence team and reporting to the Executive Director of Insights & Growth. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. KQED requires employees to be fully vaccinated against COVID-19. Essential Functions • Lead the design, build, and management of our data consolidation processes and systems, including ELT pipelines and orchestration workflows • Manage the function's budget, including by participating in vendor/tool selection • Maintain our data warehouse • Partner with the department head and other stakeholders to define and report on key organizational metrics • Create and socialize reports/dashboards to effectively communicate trends in key metrics • Analyze data to identify important patterns and drivers of change, and develop insights that can be translated into business strategy • Prepare and present reports to other teams and the organization as a whole • Maintain existing manual reporting processes until they can be automated • Respond to ad-hoc data and analysis requests from other departments • Other duties as assigned Candidate qualifications • Demonstrable experience managing moderately complex ELT and data orchestration work • Strong SQL skills, including solid familiarity with columnar databases • Proficiency in Python (ability to build moderately complex applications outside of a notebook environment, spanning multiple scripts, utilizing appropriate data structures and packages) • Experience building executive-level dashboards • Interest in or experience with data science (especially linear models, classification, clustering, time-series analysis, or personalization/recommendation engines) • Excellent LLM prompting skills • Exceptional interpersonal and communication skills, and ability to communicate complex concepts to senior and non-analytical audiences Physical Demands • Ability to lift a minimum of fifteen (15) pounds; • Ability to exert maximum muscle force to lift, push, pull or carry; • Ability to use abdominal and lower back muscles over time without fatigue; • Ability to stand and/or sit for extended periods; • Ability to bend, stoop, stretch, twist, sit, and reach; • Fine motor skills; • Good visual and auditory acuity. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. NOTE: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as necessary to meet the ongoing needs of this organization. #LI-hybrid

Title: On-Call Custodial/Event Staff Schedule Format - Location: In-Person - San Francisco Pay Information: $35.29-$47.97 per hour The Custodial/Event Staff is responsible for ensuring the cleanliness, maintenance, and setup of all designated areas within our facilities, as well as providing support during events and functions. This position requires excellent attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced environment. The Custodial/Event Staff will contribute to creating a welcoming and well-maintained environment for all staff, visitors, and event attendees. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will be working in KQED's newly renovated headquarters. KQED requires employees to be fully vaccinated against COVID-19. The successful candidate will be required to join National Association of Broadcast Employees and Technicians (NABET) Local 51.Essential Functions: Custodial Duties: Perform routine cleaning tasks, including sweeping, mopping, vacuuming, dusting, and disinfecting of designated areas such as offices, restrooms, conference rooms, grounds, and common areas. Empty trash and recycling receptacles, ensuring proper disposal and maintaining cleanliness standards. Clean and maintain floor surfaces, ensuring they are free of debris, spills, and hazards. Monitor and replenish restroom supplies, such as soap, paper towels, and toilet paper. Keep track of cleaning inventory and report any maintenance or supply needs to the Facilities Supervisor. Event Support: Assist with the setup and breakdown of event spaces, including arranging furniture, and managing signage. Provide support during events, including but not limited to room monitoring, custodial services, and addressing any immediate facility-related issues. Collaborate with event organizers and other staff members to ensure smooth execution of events. Assist in maintaining inventory and organization of event-related supplies and equipment. Facility Maintenance: Conduct regular inspections of designated areas to identify and report maintenance needs, such as repairs, equipment malfunctions, or safety hazards. Collaborate with maintenance personnel to address and resolve facility-related issues in a timely manner. Maintain cleanliness and organization of custodial equipment and storage areas. Safety and Compliance: Follow all safety procedures and guidelines, including proper handling and disposal of cleaning chemicals. Adhere to established security protocols and report any suspicious activities or safety concerns to the Security and Facilities management. Ensure compliance with health and safety regulations in all custodial and event-related activities. Qualifications: High school diploma or equivalent; additional vocational or technical training is a plus. Proven experience in custodial services, event support, or a related field. Knowledge of cleaning techniques, equipment, and materials. Strong communication skills and the ability to interact professionally with staff, visitors, and event attendees. Ability to work independently and collaboratively within a team. Excellent organizational skills and attention to detail. Physical stamina and the ability to lift heavy objects and perform repetitive tasks. Flexibility to work evenings, weekends, and holidays as required by event schedules.

Title: Data & Analytics Lead Schedule Format - Location: Hybrid - San Francisco Pay Information: $105,988-$132,485 Annually KQED is seeking a Data & Analytics Lead who will be responsible for our data engineering and reporting practices. This is an exciting opportunity for someone who would enjoy the challenge of building an analytics practice while also meaningfully translating audience data into insights and strategy. This person will play an integral role in defining and managing most elements of our analytics work: vendor/tool selection, budget management, data cataloging, ELT pipelines, orchestration, dashboarding, and modeling. They will also regularly work with stakeholders from other departments to help define key metrics and respond to a modest volume of ad-hoc reporting requests. The ideal candidate is a strong generalist with 3-5 years of experience - preferably helping build and manage an analytics function - who brings a bias for simplicity and informed opinions about tools, processes, and budget management. On any given day, they may be reporting on marketing analytics, meeting with stakeholders, creating a dashboard, building an ELT connector in Python, digging into a table with 250M rows, or trying to figure out how to align 4 different social media platforms' definitions of what a "video view" is. This is a hybrid position working three days a week in our San Francisco headquarters. It is an individual contributor position with potential for people management, sitting within the Audience Intelligence team and reporting to the Executive Director of Insights & Growth. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. KQED requires employees to be fully vaccinated against COVID-19. Essential Functions * Lead the design, build, and management of our data consolidation processes and systems, including ELT pipelines and orchestration workflows * Manage the function's budget, including by participating in vendor/tool selection * Maintain our data warehouse * Partner with the department head and other stakeholders to define and report on key organizational metrics * Create and socialize reports/dashboards to effectively communicate trends in key metrics * Analyze data to identify important patterns and drivers of change, and develop insights that can be translated into business strategy * Prepare and present reports to other teams and the organization as a whole * Maintain existing manual reporting processes until they can be automated * Respond to ad-hoc data and analysis requests from other departments * Other duties as assigned Candidate qualifications * Demonstrable experience managing moderately complex ELT and data orchestration work * Strong SQL skills, including solid familiarity with columnar databases * Proficiency in Python (ability to build moderately complex applications outside of a notebook environment, spanning multiple scripts, utilizing appropriate data structures and packages) * Experience building executive-level dashboards * Interest in or experience with data science (especially linear models, classification, clustering, time-series analysis, or personalization/recommendation engines) * Excellent LLM prompting skills * Exceptional interpersonal and communication skills, and ability to communicate complex concepts to senior and non-analytical audiences Physical Demands * Ability to lift a minimum of fifteen (15) pounds; * Ability to exert maximum muscle force to lift, push, pull or carry; * Ability to use abdominal and lower back muscles over time without fatigue; * Ability to stand and/or sit for extended periods; * Ability to bend, stoop, stretch, twist, sit, and reach; * Fine motor skills; * Good visual and auditory acuity. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. NOTE: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as necessary to meet the ongoing needs of this organization. #LI-hybrid

Title: Revenue Accountant Schedule Format - Location: Hybrid - San Francisco Pay Information: $34.00-$42.00 Hourly KQED's annual operating revenue of about $90 million is derived from sources including contributions from members, underwriting revenue, foundation & development revenue, trade and in-kind donations, and fee for service arrangements. The Revenue Accountant is responsible for ensuring timely processing and coding of a high volume of customer billing and cash receipts. The Revenue Accountant is also responsible for the preparation of revenue related journal entries and reports in accordance with GAAP. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. Essential Functions: 1 - Download daily cash transactions from the bank and maintain cumulative month to date data in an Excel workbook. Investigate and collaborate with key individuals across revenue departments, Human Resources, and Accounts Payable to identify and record unknown cash receipts. 2 - Download Previous Day Composite Report from banking website, which details the previous day's transactions, and utilize report to: Prepare Daily Cash Report to estimate available cash for operations. This is calculated using the previous day's cleared transactions per bank, outstanding check activity, and estimated disbursements for the day. Reconcile estimated disbursements against actuals. Monitor daily activity identifying transactions, inquire about unknown transactions or discrepancies, and confirm transactions posted. 3 - Collate cash and checks into specific deposit batches based upon type of cash receipt (i.e. contribution, non-contribution, revenue department, etc). Update AR Check Log Google Sheet, which is shared with Development and membership, flagging payments that are restricted or with conditions. Create PDF support documents to be copied into the KQED Cloud for sharing with other departments. Prepare internal paperwork to transfer funds for restricted gifts from the operating account. 4 - Prepare cash and checks for deposit into bank. Open Finance department mail and distribute, or re-route, to correct departments within KQED. Isolate checks and collate into deposit batches. Receive checks from other departments (Membership, Development, Sponsorship, etc.) and prepare for deposit. Scan checks, envelopes and other supporting documentation to create redacted PDF documents. Deposit checks using e-desktop scanner, confirm count, and total amount of deposits. Deposit in-person at the bank cash/checks received that cannot be deposited electronically. 5 - Manage Accounts Receivable email in-box Review e-mail at least twice a day, and immediately reply to urgent inquiries, such as confirming cash received, requests for an Account Statement, invoices, or a single use credit card hyperlink, etc. Maintain and create e-mail templates, or default replies, used to efficiently respond to common inquiries. Process urgent inquiries and collaborate with Revenue Manager (as needed), on responses for inquiries that require more attention, consideration, or similar. Manage inquiries where AR is awaiting a response until the issue is resolved or information required is received. Review e-mails flagged by Mimecast Spam Filter for e-mails that require attention. Review Junk e-mail folder to update white list of approved senders, update mailing lists, unsubscribe AR from marketing or social media notifications to organize and manage the AR inbox. 6 - In conjunction with outside consultant, review and reconcile transactions entered in the Customer Relationship Management (CRM) system, Revolutionary Online (ROI), to cash receipts (cash, checks, EFTs, and credit cards). Collaborate with gift processors in the Membership and Development departments to identify and process missing transactions. Investigate issues and work with other departments to resolve. Issues may include incorrect amounts, check numbers, deposit dates, and duplicate entries. Re-organize ROI transactions into system Deposit batches, which align with deposits made to WFB. Prepare cash receipts journal in GL software (Intacct). 7 - Become a steward of the WideOrbit (WO) trafficking and payments system and its data as it pertains to Finance. This includes but is not limited to: Preventing or eliminating duplicate customers, update credit status based on Aging, update billing contacts and preferred billing methods. Review D&B credit reports for new customers, approve WO finance credit stops, and, identify high risk companies. Assist other departments with troubleshooting or, making adjustments, to transactions as necessary. Update and create users for WO payment portal and refresh outdated payment links. Follow up on delinquent accounts and prepare monthly reporting for management review for collections priority. Draft FAQ for internal and external users of the system. Work with Account Executives, Corporate Sponsorship Ops, Customers, and WO Help to prevent invoice errors and investigate over/under payments. 8 -Maintain Balance Sheet Analyses of receivable and deferred revenue accounts. Investigate discrepancies and corrections needed. 9 - Actively pursue collection of outstanding accounts receivable: E-mail monthly account statements and payment past due reminders Document communication and efforts to collect, maintaining notes in the Aging 10 - Reconcile third party reports for vehicle donation program reporting with cash received, and prepare journal entries for month end close 11 - Other duties as assigned, but are not limited to: Filing, scheduling, meeting set-up, shredding checks after deposit, etc. Candidate qualifications: BA or BS degree in Accounting Finance or Business Administration. Minimum of five (5) years experience in accounts receivable, accounting, or general finance Strong attention to detail and 10-key skill. Highly organized and dependable. Knowledge of generally accepted accounting practices (GAAP). Ability to communicate professionally with organization staff/customers through multiple channels of communication (i.e. e-mail, Slack, in person, Zoom, and Google sheets). Working knowledge of MS software, Excel/Google Sheets, and Word. Ability to work under pressure and meet deadlines, has a sense of urgency. Ability to work in a team environment as well as to work independently. Non-profit industry experience (preferred) Working knowledge and experience with Intacct, ROI, and WideOrbit software (preferred). Physical Demands: Ability to lift a minimum of fifteen (15) pounds; Ability to exert maximum muscle force to lift, push, pull or carry; Ability to use abdominal and lower back muscles over time without fatigue; Ability to stand and/or sit for extended periods; Ability to bend, stoop, stretch, twist, sit, and reach; Fine motor skills; Good visual and auditory acuity. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. NOTE: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as necessary to meet the ongoing needs of this organization. Powered by JazzHR ILMEKjuUrQ

The On-Call videographer is a natural creative storyteller responsible for shooting, lighting, audio and grip for KQED remote productions. This includes shooting on-camera interviews, b-roll and drone footage. This position requires proficiency in operating cinematic field cameras, audio gear, lighting and basic grip equipment. The on-call videographer will collaborate with a field producer in order to execute on-location shoots. This position is in the National Association of Broadcast Employees and Technicians (NABET) union. Essential Functions: Shooting video on location, including on-camera interviews, b-roll, beauty shots and drone Knowledge of cinematic Canon cameras - specifically the C300 and the C70 Operate aerial drone Proficiency in sound recording, including wireless, lavalier, handheld and boom microphones Proficiency in lighting techniques Working with creative content teams in order to execute video shoots Basic cleaning and maintenance of remote gear including cameras, audio equipment and lighting and grip equipment Perform other duties as assigned Knowledge/Experience Required: Minimum five years of experience as a camera operator/videographer Licensed to operate aerial drone Must have valid driver's license Demonstrable grasp of show/story structure and pacing to provide post-production team footage for editing Experience troubleshooting video, audio and lighting issues Knowledge of editorial principles, ethics and standards Ability to steadily handle multiple tasks in a high-pressure production environment Ability to perform as a team player and maintain a professional manner when navigating various personality types Knowledge/Experience Desired: Previous experience with food-related content. Physical Demands: Ability to lift heavy equipment Ability to operate camera for extended periods Agility to film in quick-paced and tight environments, such as kitchens, restaurants, crowds Ability to stand and/or sit for extended periods

Join Our Dynamic Radio Broadcast Team as a Skilled Engineer and IT Specialist! Are you passionate about radio broadcast engineering and IT operations? Do you thrive on maintaining cutting-edge broadcast equipment and ensuring seamless operations? If so, we have an exciting opportunity for you. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.KQED Code of Ethics ************************************** The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work in person at KQED's newly renovated headquarters. Salary Information: $38.00-$67.00 per hour The successful candidate will be required to join National Association of Broadcast Employees and Technicians (NABET) Local 51. Position Summary: We are seeking a talented individual with 3-5+ years of broadcast engineering experience to join our team. As a Radio Broadcast Engineer, you will play a crucial role in inspecting, repairing, and maintaining all broadcast radio station equipment, from transmitters and studio gear to satellite downlinks and automation systems. Your expertise in IT and networking will be invaluable as you provide basic IT support and troubleshoot equipment issues. With a strong grasp of digital audio delivery and streaming technologies, you'll keep us at the forefront of the industry. Key Responsibilities: - Inspect, repair, and maintain broadcast radio equipment - Respond to equipment outages and technical problems - Conduct routine diagnostic testing and document maintenance activities - Troubleshoot broadcast equipment issues to the board level - Provide IT support to users with varying experience - Stay up-to-date with FCC Rules and Regulations - Assist in maintaining station transmitter and EAS Logs Qualifications: - Hands-on experience with FM and HD transmitters - Proficiency in IT and networking - Familiarity with digital audio delivery/streaming technologies - Exceptional time management skills and multitasking abilities - Proficiency in documentation tools like Excel, Word, and Google Docs - Strong communication skills - active listening and interpersonal soft-skills; the ability to speak “operator” as well as “engineer” is key - Willingness to work flexible hours, including weekends and holidays - Ability to provide on-call support 24/7 in case of equipment failure - Ability to inspect, repair, and maintain all broadcast radio station equipment, including transmitters, antennas, satellite downlinks, automation system, studio equipment, remote equipment, generators, telephone system, audio routing systems, consoles, etc. - Valid Driver's License Required Desired Experience: - Familiarity with production and newsroom asset management systems (Dalet Galaxy experience a plus) - Experience with automated master control systems - Knowledge of digital routing systems and consoles - Proficiency in remote PC access tools - Experience with industry-standard DAWs - Knowledge of digital audio standards - Proficiency in AutoCAD and Visio If you're ready to take your broadcast engineering career to the next level and contribute to the success of KQED-FM, we'd love to hear from you. Join us in creating exceptional radio experiences for our listeners. Apply today!

Title: Mid-Level Giving Officer Schedule Format - Location: San Francisco, Hybrid Pay Information: $90,000 - $112,500 Annually The Mid-Level Giving Officer is responsible for managing a portfolio of current and prospective mid level members (defined as $1,000-$4,999), including cultivation, solicitation, and strategy as well as stewardship and data analysis. To expand donor capacity, engagement, and philanthropy, the Mid-Level Giving Officer creates opportunities for donors and prospects to become engaged with KQED's mission and to learn about organizational programs that align with their giving interests. Reporting directly to the Associate Director of Mid-Level Giving, this position also collaborates within the larger Mid-Level and Membership teams, the Development team and with departments across the organization. The ideal candidate will be curious, independent and have experience with membership programs, development/fundraising, creating communication strategies and implementing stewardship. Attention to detail, strong project management skills, and experience with CRM systems and databases are key qualities for this position. Strong phone, writing, and mail merge skills are critical. Familiarity with moves management, major gifts programs, public media fundraising and event-planning is also highly desirable. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. Essential Functions: Manages a tiered portfolio of roughly 600 current and prospective mid-level (and some major giving) members with planned touchpoints, prompt thanking and timely solicitations, with a premium placed on donor retention and increased giving. Responsible for developing and achieving revenue goals associated with their portfolio, as well as forecasting portfolio revenue. Manages relationships with prospective and current mid-level members using multiple channels, including phone, email, personal mail, event participation, Zoom and face-to-face meetings, when appropriate, while also engaging donors through consistent stewardship and active cultivation to increase member support, achieve revenue goals and enhance the member experience. Working closely with Associate Director of Mid-Level Giving, develop and implement analysis on financial trends, key performance indicators (KPIs) and testing successes; ensure data-driven decision making on current and future strategy, to continuously strengthen relationships and increase revenue. Updates the ROI Solutions database with donor touchpoints like notes from calls, member interactions and emails or new/updated information about members. Learns about KQED programs and projects and effectively communicates the work as well as KQED's mission to donors. Determines which donors would benefit from more personalization and increased frequency of contact. Attends and assists with KQED programs, cultivation and stewardship events as needed. Ensures appropriate and consistent donor-centric communications in all materials, such as solicitation, acknowledgement, stewardship and customer service. Participates in writing, editing, image sourcing and content approval. Collaborates within the Mid-Level team, with the Membership and Development teams, and across the organization with Audience Development, Marketing & Communications as well as other teams and individuals, to strengthen the organization and remove silos. Monitors fundraising trends (especially public media giving trends) and attends webinars, educational sessions on fundraising, or conferences to identify effective new fundraising approaches and solutions. Other essential duties as required. EDUCATION: YEARS OF EXPERIENCE: 4+ years KNOWLEDGE: Minimum of four years experience in fundraising/development in the annual fund, mid-level, or major gift area with at least one year of experience with membership and/or managing a portfolio. Proven track record of meeting revenue goals and setting budgets. Proficiency with MS Office and database management; experience with Salesforce Marketing Cloud and/or Revolution Online (ROI) preferred. Excellent phone, writing and editing skills with excellent attention to detail, copy editing and experience writing in multiple “voices.” The individual should be energetic, self-directed and assertive, and also flexible, creative and understanding. Communication and interpersonal skills must be at the highest possible level.

It looks like no current job opening has sparked your interest! That's okay because we still want to hear from you! Please fill out our general application to get in touch KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas.

Title: Data & Analytics Lead Schedule Format - Location: Hybrid - San Francisco Pay Information: $105,988-$132,485 Annually KQED is seeking a Data & Analytics Lead who will be responsible for our data engineering and reporting practices. This is an exciting opportunity for someone who would enjoy the challenge of building an analytics practice while also meaningfully translating audience data into insights and strategy. This person will play an integral role in defining and managing most elements of our analytics work: vendor/tool selection, budget management, data cataloging, ELT pipelines, orchestration, dashboarding, and modeling. They will also regularly work with stakeholders from other departments to help define key metrics and respond to a modest volume of ad-hoc reporting requests. The ideal candidate is a strong generalist with 3-5 years of experience - preferably helping build and manage an analytics function - who brings a bias for simplicity and informed opinions about tools, processes, and budget management. On any given day, they may be reporting on marketing analytics, meeting with stakeholders, creating a dashboard, building an ELT connector in Python, digging into a table with 250M rows, or trying to figure out how to align 4 different social media platforms' definitions of what a “video view” is. This is a hybrid position working three days a week in our San Francisco headquarters. It is an individual contributor position with potential for people management, sitting within the Audience Intelligence team and reporting to the Executive Director of Insights & Growth. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. KQED requires employees to be fully vaccinated against COVID-19. Essential Functions • Lead the design, build, and management of our data consolidation processes and systems, including ELT pipelines and orchestration workflows • Manage the function's budget, including by participating in vendor/tool selection • Maintain our data warehouse • Partner with the department head and other stakeholders to define and report on key organizational metrics • Create and socialize reports/dashboards to effectively communicate trends in key metrics • Analyze data to identify important patterns and drivers of change, and develop insights that can be translated into business strategy • Prepare and present reports to other teams and the organization as a whole • Maintain existing manual reporting processes until they can be automated • Respond to ad-hoc data and analysis requests from other departments • Other duties as assigned Candidate qualifications • Demonstrable experience managing moderately complex ELT and data orchestration work • Strong SQL skills, including solid familiarity with columnar databases • Proficiency in Python (ability to build moderately complex applications outside of a notebook environment, spanning multiple scripts, utilizing appropriate data structures and packages) • Experience building executive-level dashboards • Interest in or experience with data science (especially linear models, classification, clustering, time-series analysis, or personalization/recommendation engines) • Excellent LLM prompting skills • Exceptional interpersonal and communication skills, and ability to communicate complex concepts to senior and non-analytical audiences Physical Demands • Ability to lift a minimum of fifteen (15) pounds; • Ability to exert maximum muscle force to lift, push, pull or carry; • Ability to use abdominal and lower back muscles over time without fatigue; • Ability to stand and/or sit for extended periods; • Ability to bend, stoop, stretch, twist, sit, and reach; • Fine motor skills; • Good visual and auditory acuity. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. NOTE: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as necessary to meet the ongoing needs of this organization. #LI-hybrid Powered by JazzHR 6byRopQZp9

Title: Revenue Accountant Schedule Format - Location: Hybrid - San Francisco Pay Information: $34.00-$42.00 Hourly KQED's annual operating revenue of about $90 million is derived from sources including contributions from members, underwriting revenue, foundation & development revenue, trade and in-kind donations, and fee for service arrangements. The Revenue Accountant is responsible for ensuring timely processing and coding of a high volume of customer billing and cash receipts. The Revenue Accountant is also responsible for the preparation of revenue related journal entries and reports in accordance with GAAP. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. Essential Functions: 1 - Download daily cash transactions from the bank and maintain cumulative month to date data in an Excel workbook. Investigate and collaborate with key individuals across revenue departments, Human Resources, and Accounts Payable to identify and record unknown cash receipts. 2 - Download Previous Day Composite Report from banking website, which details the previous day's transactions, and utilize report to: Prepare Daily Cash Report to estimate available cash for operations. This is calculated using the previous day's cleared transactions per bank, outstanding check activity, and estimated disbursements for the day. Reconcile estimated disbursements against actuals. Monitor daily activity identifying transactions, inquire about unknown transactions or discrepancies, and confirm transactions posted. 3 - Collate cash and checks into specific deposit batches based upon type of cash receipt (i.e. contribution, non-contribution, revenue department, etc). Update AR Check Log Google Sheet, which is shared with Development and membership, flagging payments that are restricted or with conditions. Create PDF support documents to be copied into the KQED Cloud for sharing with other departments. Prepare internal paperwork to transfer funds for restricted gifts from the operating account. 4 - Prepare cash and checks for deposit into bank. Open Finance department mail and distribute, or re-route, to correct departments within KQED. Isolate checks and collate into deposit batches. Receive checks from other departments (Membership, Development, Sponsorship, etc.) and prepare for deposit. Scan checks, envelopes and other supporting documentation to create redacted PDF documents. Deposit checks using e-desktop scanner, confirm count, and total amount of deposits. Deposit in-person at the bank cash/checks received that cannot be deposited electronically. 5 - Manage Accounts Receivable email in-box Review e-mail at least twice a day, and immediately reply to urgent inquiries, such as confirming cash received, requests for an Account Statement, invoices, or a single use credit card hyperlink, etc. Maintain and create e-mail templates, or default replies, used to efficiently respond to common inquiries. Process urgent inquiries and collaborate with Revenue Manager (as needed), on responses for inquiries that require more attention, consideration, or similar. Manage inquiries where AR is awaiting a response until the issue is resolved or information required is received. Review e-mails flagged by Mimecast Spam Filter for e-mails that require attention. Review Junk e-mail folder to update white list of approved senders, update mailing lists, unsubscribe AR from marketing or social media notifications to organize and manage the AR inbox. 6 - In conjunction with outside consultant, review and reconcile transactions entered in the Customer Relationship Management (CRM) system, Revolutionary Online (ROI), to cash receipts (cash, checks, EFTs, and credit cards). Collaborate with gift processors in the Membership and Development departments to identify and process missing transactions. Investigate issues and work with other departments to resolve. Issues may include incorrect amounts, check numbers, deposit dates, and duplicate entries. Re-organize ROI transactions into system Deposit batches, which align with deposits made to WFB. Prepare cash receipts journal in GL software (Intacct). 7 - Become a steward of the WideOrbit (WO) trafficking and payments system and its data as it pertains to Finance. This includes but is not limited to: Preventing or eliminating duplicate customers, update credit status based on Aging, update billing contacts and preferred billing methods. Review D&B credit reports for new customers, approve WO finance credit stops, and, identify high risk companies. Assist other departments with troubleshooting or, making adjustments, to transactions as necessary. Update and create users for WO payment portal and refresh outdated payment links. Follow up on delinquent accounts and prepare monthly reporting for management review for collections priority. Draft FAQ for internal and external users of the system. Work with Account Executives, Corporate Sponsorship Ops, Customers, and WO Help to prevent invoice errors and investigate over/under payments. 8 -Maintain Balance Sheet Analyses of receivable and deferred revenue accounts. Investigate discrepancies and corrections needed. 9 - Actively pursue collection of outstanding accounts receivable: E-mail monthly account statements and payment past due reminders Document communication and efforts to collect, maintaining notes in the Aging 10 - Reconcile third party reports for vehicle donation program reporting with cash received, and prepare journal entries for month end close 11 - Other duties as assigned, but are not limited to: Filing, scheduling, meeting set-up, shredding checks after deposit, etc. Candidate qualifications: BA or BS degree in Accounting Finance or Business Administration. Minimum of five (5) years experience in accounts receivable, accounting, or general finance Strong attention to detail and 10-key skill. Highly organized and dependable. Knowledge of generally accepted accounting practices (GAAP). Ability to communicate professionally with organization staff/customers through multiple channels of communication (i.e. e-mail, Slack, in person, Zoom, and Google sheets). Working knowledge of MS software, Excel/Google Sheets, and Word. Ability to work under pressure and meet deadlines, has a sense of urgency. Ability to work in a team environment as well as to work independently. Non-profit industry experience (preferred) Working knowledge and experience with Intacct, ROI, and WideOrbit software (preferred). Physical Demands: Ability to lift a minimum of fifteen (15) pounds; Ability to exert maximum muscle force to lift, push, pull or carry; Ability to use abdominal and lower back muscles over time without fatigue; Ability to stand and/or sit for extended periods; Ability to bend, stoop, stretch, twist, sit, and reach; Fine motor skills; Good visual and auditory acuity. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. NOTE: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as necessary to meet the ongoing needs of this organization.

Job Description The On-Call videographer is a natural creative storyteller responsible for shooting, lighting, audio and grip for KQED remote productions. This includes shooting on-camera interviews, b-roll and drone footage. This position requires proficiency in operating cinematic field cameras, audio gear, lighting and basic grip equipment. The on-call videographer will collaborate with a field producer in order to execute on-location shoots. This position is in the National Association of Broadcast Employees and Technicians (NABET) union. Essential Functions: Shooting video on location, including on-camera interviews, b-roll, beauty shots and drone Knowledge of cinematic Canon cameras - specifically the C300 and the C70 Operate aerial drone Proficiency in sound recording, including wireless, lavalier, handheld and boom microphones Proficiency in lighting techniques Working with creative content teams in order to execute video shoots Basic cleaning and maintenance of remote gear including cameras, audio equipment and lighting and grip equipment Perform other duties as assigned Knowledge/Experience Required: Minimum five years of experience as a camera operator/videographer Licensed to operate aerial drone Must have valid driver's license Demonstrable grasp of show/story structure and pacing to provide post-production team footage for editing Experience troubleshooting video, audio and lighting issues Knowledge of editorial principles, ethics and standards Ability to steadily handle multiple tasks in a high-pressure production environment Ability to perform as a team player and maintain a professional manner when navigating various personality types Knowledge/Experience Desired: Previous experience with food-related content. Physical Demands: Ability to lift heavy equipment Ability to operate camera for extended periods Agility to film in quick-paced and tight environments, such as kitchens, restaurants, crowds Ability to stand and/or sit for extended periods Powered by JazzHR fh9W7YOPfD

Job DescriptionJoin Our Dynamic Radio Broadcast Team as a Skilled Engineer and IT Specialist! Are you passionate about radio broadcast engineering and IT operations? Do you thrive on maintaining cutting-edge broadcast equipment and ensuring seamless operations? If so, we have an exciting opportunity for you. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.KQED Code of Ethics ************************************** The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work in person at KQED's newly renovated headquarters. Salary Information: $38.00-$67.00 per hour The successful candidate will be required to join National Association of Broadcast Employees and Technicians (NABET) Local 51. Position Summary: We are seeking a talented individual with 3-5+ years of broadcast engineering experience to join our team. As a Radio Broadcast Engineer, you will play a crucial role in inspecting, repairing, and maintaining all broadcast radio station equipment, from transmitters and studio gear to satellite downlinks and automation systems. Your expertise in IT and networking will be invaluable as you provide basic IT support and troubleshoot equipment issues. With a strong grasp of digital audio delivery and streaming technologies, you'll keep us at the forefront of the industry. Key Responsibilities: - Inspect, repair, and maintain broadcast radio equipment - Respond to equipment outages and technical problems - Conduct routine diagnostic testing and document maintenance activities - Troubleshoot broadcast equipment issues to the board level - Provide IT support to users with varying experience - Stay up-to-date with FCC Rules and Regulations - Assist in maintaining station transmitter and EAS Logs Qualifications: - Hands-on experience with FM and HD transmitters - Proficiency in IT and networking - Familiarity with digital audio delivery/streaming technologies - Exceptional time management skills and multitasking abilities - Proficiency in documentation tools like Excel, Word, and Google Docs - Strong communication skills - active listening and interpersonal soft-skills; the ability to speak “operator” as well as “engineer” is key - Willingness to work flexible hours, including weekends and holidays - Ability to provide on-call support 24/7 in case of equipment failure - Ability to inspect, repair, and maintain all broadcast radio station equipment, including transmitters, antennas, satellite downlinks, automation system, studio equipment, remote equipment, generators, telephone system, audio routing systems, consoles, etc. - Valid Driver's License Required Desired Experience: - Familiarity with production and newsroom asset management systems (Dalet Galaxy experience a plus) - Experience with automated master control systems - Knowledge of digital routing systems and consoles - Proficiency in remote PC access tools - Experience with industry-standard DAWs - Knowledge of digital audio standards - Proficiency in AutoCAD and Visio If you're ready to take your broadcast engineering career to the next level and contribute to the success of KQED-FM, we'd love to hear from you. Join us in creating exceptional radio experiences for our listeners. Apply today! Powered by JazzHR NoOPyWULro

Job Description Title: Vice President, Membership & Mid-Level Giving Schedule Format - Location: Hybrid - San Francisco Pay Information: $208,621.01 - $260,776.26 The Vice President, Membership & Mid-level Giving (VP) is a visionary, data-driven, and audience-centered leader responsible for growing KQED's most critical community of supporters - its members. This role drives strategy and innovation for the full lifecycle of membership and mid-level giving, from acquisition through retention and upgrade, cultivating a deep sense of connection and shared purpose between audiences and KQED's mission. The VP combines strategic foresight, creativity, and analytical rigor to lead one of the most dynamic membership programs in public media. As both a collaborative partner and innovative problem-solver, the VP will champion audience loyalty and philanthropic support across platforms, using data, experimentation, and storytelling to deepen engagement and expand impact. The VP will play a central role in integrating membership strategy into KQED's unified content approach, ensuring that content verticals include clear membership value propositions and conversions pathways from their inception. The VP will help shape annual and multi-year fundraising plans and will work across departments including development, content, programming, product, marketing, audience intelligence, IT and Finance to ensure membership growth strategies are integrated into KQED's broader audience and revenue goals. Critical to this role is embedding membership functionality and benefits within KQED's owned digital platforms-- particularly the KQED app and website--creating seamless experiences that reward members and convert engaged users into supporters. The role oversees the membership and mid-level department and directly manages the Executive Director of Member Fundraising & Donor Relations, the Executive Director of Membership Operations, and the Director of Audio Fundraising. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. Essential Functions Strategic Leadership Lead the development, execution, and evaluation of comprehensive, multi-channel fundraising strategies to acquire, retain, and engage KQED members and mid-level donors. Partner with the Chief Operating Officer and Chief Financial Officer leadership to establish annual and long-term goals, OKRs and growth strategies that align with KQED's mission, strategic plan and financial outlook. Champion an audience-centric, loyalty-based culture that views membership as both a philanthropic and participatory relationship with KQED. Collaborate with the VP of Philanthropy to create seamless pathways and drive a pipeline from first-time membership through mid-level to major and legacy giving. Be a key partner with VP of Philanthropy on 3-year Strategic Philanthropy Initiative. Serve as an active participant in organizational strategic planning and initiatives that connect audience engagement and revenue growth. Work closely with content leadership to integrate membership strategy into KQED's unified content approach, ensuring all major content initiatives include clear membership conversion strategies and exclusive member benefits. Growth, Engagement, and Innovation Oversee the full member lifecycle from acquisition and onboarding through renewal, upgrade, and reactivation using behavioral data and testing to deliver personalized, meaningful experiences. Lead integrated fundraising across radio, digital, direct mail, podcasting, and paid media to maximize reach, conversion, and retention. Partner with product and audience intelligence teams to map user journeys and design personalized experiences that deepen engagement and value withing KQED's owned platforms, particularly the app and website. Continue to refine rapid-cycle testing, creative storytelling, and innovative campaign design to inspire action and measure results. Leverage AI, analytics, and automation tools to enhance donor experiences, predict trends, and optimize campaign targeting. Demonstrate ability and enthusiasm for rapid experimentation and iteration, working collaboratively with content teams to test new membership models ties to specific content verticals, personalities, and community experiences. Design and implement membership features and benefits that are native to KQED's digital platforms, creating compelling reasons for users to become members and making the membership experience integral to the KQED app and web experience. Financials and Operations Create and manage revenue and expense budgets, forecasts, and revenue reconciliation. Regularly analyze program and financial date, and provide reports to executive leadership and staff. Work with team leads and people managers to assess and improve standards and process, and provided streamlined workflows to build and track pipeline. Organize the department for maximum efficiency and long-term effectiveness. Data, Insights, and Performance Leverage analytics, segmentation, and performance tracking to inform decision-making and refine strategies for acquisition, retention, and donor lifetime value. Define and monitor key performance indicators (KPIs) across all channels, ensuring alignment with broader organizational metrics and reporting frameworks. Stay ahead of emerging trends in media, fundraising, and digital engagement; benchmark KQED's membership performance against national best practices. Translate complex data into compelling insights that engage staff, leadership, and audiences around the impact of KQED's community support. Operational and Team Leadership Lead and mentor a high-performing membership and mid-level giving team, including direct management of the Executive Director of Member Fundraising & Donor Relations, Executive Director of Membership Operations, and Director of Audio Fundraising. Translate strategic goals into actionable work plans, fostering accountability, collaboration, and professional growth. Oversee budgets, contracts, and vendors to ensure efficient use of resources and strong returns across initiatives. Partner with IT teams to ensure KQED's membership systems and CRM tools are optimized for innovation, performance, and data accuracy. Foster a culture of cross-functional collaboration, ensuring membership strategy is embedded in content planning, product development, and marketing initiatives from the earliest stages. Qualifications Knowledge and Experience Minimum of 10 years of progressive leadership experience in membership or individual giving, ideally within media, nonprofit, or direct-to-consumer environments. Proven success developing and executing growth strategies that drive revenue and deepen audience relationships. Demonstrated expertise in CRM systems, data analytics, segmentation methodologies, and marketing automation tools. Proven ability to lead complex cross-functional teams and build strong collaborative relationships. Strong financial acumen and experience managing multimillion-dollar budgets and vendor contracts. Exceptional communication, storytelling, and presentation skills, with the ability to translate insights into clear narratives for staff, boards, and public audiences. Track record of leveraging technology, experimentation, and insight-driven testing to innovate and scale programs. Deep understanding of philanthropic giving, loyalty programs, and community engagement models. Experience integrating membership or subscription models with content strategies and digital platform development strongly preferred. Demonstrated ability to work effectively with editorial and content teams, understanding how to align fundraising with audience-first content experiences. Physical Demands: Ability to lift a minimum of fifteen (15) pounds; Ability to exert maximum muscle force to lift, push, pull or carry; Ability to use abdominal and lower back muscles over time without fatigue; Ability to stand and/or sit for extended periods; Ability to bend, stoop, stretch, twist, sit, and reach; Fine motor skills; Good visual and auditory acuity. Powered by JazzHR 1nQFrpy7IM

The Director of Individual Major Gifts - East Bay establishes and maintains a personal portfolio of up to 150 individual donors who are among KQED's most significant supporters with a focus on annual asks of $10,000 or more. This position averages approximately 10-12 visits or high-contacts each month. High contacts are defined as 15 minutes or longer phone calls, proposals, sitting next to donors at events, meeting in person with current and prospective donors, as well as volunteers. Funding will be sought and secured for all KQED content areas (news, arts, science and education) and for all platforms (television, radio, web and social) of KQED. Under the direction of the Senior Director of Major Gifts, this position will support KQED's President and CEO, Vice President for Development, other major gifts staff and key volunteers in cultivation and solicitation initiatives for unrestricted funding as well as projects. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. Salary Information: $107,352.00- $134,000 Annually Essential Functions: Specifically, this position identifies, qualifies, cultivates and solicits major donor prospects in assigned portfolio of around 150 individuals, alone, and in consultation with other key volunteers and staff when necessary and appropriate. For assigned portfolio prospects, prioritizes prospects, researches/commissions research on their interests and capacity, and identifies individualized strategy for solicitation and follow up. Develops written strategies in consultation with the Senior Director for Major Gifts; coordinates contacts that assigned prospects receive; facilitates relationships between potential and current donors and KQED's senior staff, board, volunteers and others; reviews prospect strategies regularly for refinement and interprets KQED's annual and project needs for donors and prospects. This position averages 10-12 visits or high contacts per month. High contacts are defined as 15 minutes or longer phone calls, proposals, sitting next to donors at events, meeting in person with current and prospective donors, as well as volunteers (50%) Develops and implements an annual business plan and budget for inclusion in the overall development plan to ensure successful cultivation and solicitation of KQED's most significant donors. Together with Senior Director for Major Gifts, identifies a budget goal based on portfolio members' past giving and behavior utilizing information such as last gift, largest gift, gifts to special projects and new solicitation vehicles. Updates regularly throughout the year for forecasting. (25%) In consultation with the Senior Director of Major Gifts creates and supervises implementation of targeted events for assigned prospects and donors. This may include a series of "behind the scenes" events or other format that will motivate, engage and educate prospects and donors. (10%) Manage one or two production projects at a time as assigned. Specifically, maintain content (Exec. Summary, sample proposals, recordings, etc.); maintain prospect and funding report; and, "be the expert" for fellow development staff. (10%) Other Job Functions: Performs other duties as assigned by the Senior Director of Major Gifts (5%) Knowledge/Experience Required: Five to seven years fundraising experience required with three to five years of experience in major gift fund raising. Demonstrated experience and ability to be successful in face-to-face solicitation. Experience in personal solicitation of gifts of $10,000 and above. Ability to develop and implement cultivation and solicitation strategies for Major Gifts from individuals, as well as the ability to establish measurable goals and objectives to achieve them. Strong oral, written, presentation and organizational skills. Ability to work effectively with volunteers. Ability to work independently and as part of a group/team. Willingness and ability to travel throughout Northern California. Excellent computer skills, such as Word, databases, and internet. Knowledge/Experience Desired Special Requirements: Valid CA drivers license and car for making visits Physical Demands: Ability to lift a minimum of fifteen (15) pounds; Ability to exert maximum muscle force to lift, push, pull or carry; Ability to use abdominal and lower back muscles over time without fatigue; Ability to stand and/or sit for extended periods; Ability to bend, stoop, stretch, twist, sit, and reach; Fine motor skills; Good visual and auditory acuity. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. NOTE: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as necessary to meet the ongoing needs of this organization.

Job Description Title: Mid-Level Giving Officer Schedule Format - Location: San Francisco, Hybrid Pay Information: $90,000 - $112,500 Annually The Mid-Level Giving Officer is responsible for managing a portfolio of current and prospective mid level members (defined as $1,000-$4,999), including cultivation, solicitation, and strategy as well as stewardship and data analysis. To expand donor capacity, engagement, and philanthropy, the Mid-Level Giving Officer creates opportunities for donors and prospects to become engaged with KQED's mission and to learn about organizational programs that align with their giving interests. Reporting directly to the Associate Director of Mid-Level Giving, this position also collaborates within the larger Mid-Level and Membership teams, the Development team and with departments across the organization. The ideal candidate will be curious, independent and have experience with membership programs, development/fundraising, creating communication strategies and implementing stewardship. Attention to detail, strong project management skills, and experience with CRM systems and databases are key qualities for this position. Strong phone, writing, and mail merge skills are critical. Familiarity with moves management, major gifts programs, public media fundraising and event-planning is also highly desirable. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. Essential Functions: Manages a tiered portfolio of roughly 600 current and prospective mid-level (and some major giving) members with planned touchpoints, prompt thanking and timely solicitations, with a premium placed on donor retention and increased giving. Responsible for developing and achieving revenue goals associated with their portfolio, as well as forecasting portfolio revenue. Manages relationships with prospective and current mid-level members using multiple channels, including phone, email, personal mail, event participation, Zoom and face-to-face meetings, when appropriate, while also engaging donors through consistent stewardship and active cultivation to increase member support, achieve revenue goals and enhance the member experience. Working closely with Associate Director of Mid-Level Giving, develop and implement analysis on financial trends, key performance indicators (KPIs) and testing successes; ensure data-driven decision making on current and future strategy, to continuously strengthen relationships and increase revenue. Updates the ROI Solutions database with donor touchpoints like notes from calls, member interactions and emails or new/updated information about members. Learns about KQED programs and projects and effectively communicates the work as well as KQED's mission to donors. Determines which donors would benefit from more personalization and increased frequency of contact. Attends and assists with KQED programs, cultivation and stewardship events as needed. Ensures appropriate and consistent donor-centric communications in all materials, such as solicitation, acknowledgement, stewardship and customer service. Participates in writing, editing, image sourcing and content approval. Collaborates within the Mid-Level team, with the Membership and Development teams, and across the organization with Audience Development, Marketing & Communications as well as other teams and individuals, to strengthen the organization and remove silos. Monitors fundraising trends (especially public media giving trends) and attends webinars, educational sessions on fundraising, or conferences to identify effective new fundraising approaches and solutions. Other essential duties as required. EDUCATION: YEARS OF EXPERIENCE: 4+ years KNOWLEDGE: Minimum of four years experience in fundraising/development in the annual fund, mid-level, or major gift area with at least one year of experience with membership and/or managing a portfolio. Proven track record of meeting revenue goals and setting budgets. Proficiency with MS Office and database management; experience with Salesforce Marketing Cloud and/or Revolution Online (ROI) preferred. Excellent phone, writing and editing skills with excellent attention to detail, copy editing and experience writing in multiple “voices.” The individual should be energetic, self-directed and assertive, and also flexible, creative and understanding. Communication and interpersonal skills must be at the highest possible level. Powered by JazzHR W25ydSLA5a

Job Description It looks like no current job opening has sparked your interest! That's okay because we still want to hear from you! Please fill out our general application to get in touch KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. Powered by JazzHR JHDX4YVVsL

Title: Mid-Level Giving Officer Schedule Format - Location: San Francisco, Hybrid Pay Information: $90,000 - $112,500 Annually The Mid-Level Giving Officer is responsible for managing a portfolio of current and prospective mid level members (defined as $1,000-$4,999), including cultivation, solicitation, and strategy as well as stewardship and data analysis. To expand donor capacity, engagement, and philanthropy, the Mid-Level Giving Officer creates opportunities for donors and prospects to become engaged with KQED's mission and to learn about organizational programs that align with their giving interests. Reporting directly to the Associate Director of Mid-Level Giving, this position also collaborates within the larger Mid-Level and Membership teams, the Development team and with departments across the organization. The ideal candidate will be curious, independent and have experience with membership programs, development/fundraising, creating communication strategies and implementing stewardship. Attention to detail, strong project management skills, and experience with CRM systems and databases are key qualities for this position. Strong phone, writing, and mail merge skills are critical. Familiarity with moves management, major gifts programs, public media fundraising and event-planning is also highly desirable. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics ************************************** The mission that drives us: KQED provide citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. This role will work hybrid between working in KQED's newly renovated headquarters and working remotely. Essential Functions: * Manages a tiered portfolio of roughly 600 current and prospective mid-level (and some major giving) members with planned touchpoints, prompt thanking and timely solicitations, with a premium placed on donor retention and increased giving. * Responsible for developing and achieving revenue goals associated with their portfolio, as well as forecasting portfolio revenue. * Manages relationships with prospective and current mid-level members using multiple channels, including phone, email, personal mail, event participation, Zoom and face-to-face meetings, when appropriate, while also engaging donors through consistent stewardship and active cultivation to increase member support, achieve revenue goals and enhance the member experience. * Working closely with Associate Director of Mid-Level Giving, develop and implement analysis on financial trends, key performance indicators (KPIs) and testing successes; ensure data-driven decision making on current and future strategy, to continuously strengthen relationships and increase revenue. * Updates the ROI Solutions database with donor touchpoints like notes from calls, member interactions and emails or new/updated information about members. * Learns about KQED programs and projects and effectively communicates the work as well as KQED's mission to donors. * Determines which donors would benefit from more personalization and increased frequency of contact. * Attends and assists with KQED programs, cultivation and stewardship events as needed. * Ensures appropriate and consistent donor-centric communications in all materials, such as solicitation, acknowledgement, stewardship and customer service. Participates in writing, editing, image sourcing and content approval. * Collaborates within the Mid-Level team, with the Membership and Development teams, and across the organization with Audience Development, Marketing & Communications as well as other teams and individuals, to strengthen the organization and remove silos. * Monitors fundraising trends (especially public media giving trends) and attends webinars, educational sessions on fundraising, or conferences to identify effective new fundraising approaches and solutions. Other essential duties as required. EDUCATION: YEARS OF EXPERIENCE: 4+ years KNOWLEDGE: * Minimum of four years experience in fundraising/development in the annual fund, mid-level, or major gift area with at least one year of experience with membership and/or managing a portfolio. * Proven track record of meeting revenue goals and setting budgets. * Proficiency with MS Office and database management; experience with Salesforce Marketing Cloud and/or Revolution Online (ROI) preferred. * Excellent phone, writing and editing skills with excellent attention to detail, copy editing and experience writing in multiple "voices." * The individual should be energetic, self-directed and assertive, and also flexible, creative and understanding. * Communication and interpersonal skills must be at the highest possible level.