Customer Service Manager jobs at Kroger - 104 jobs

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: * Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. * Establishes clear expectations for balancing in-store customer service and completing online orders. * Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. * Seeks awareness of relevant competitors and industry trends. * Ensures an effective and efficient response to customer questions, requests, and/or concerns. * Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains Team Member safety and security standards. * Ensures compliance with relevant regulatory rules and standards. * Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. * Maintains cleanliness of workspaces including staging area and coolers. * Maintains security of equipment, e.g., MSRs, phones, currency counters. * Proactively identifies process improvement opportunities. * Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills * Ability to perform task management, balancing dynamic customer flows. * Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). * Excellent interpersonal, motivational, team building and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Proficient with email, Microsoft Office, and operations-related applications. Qualifications * 12+ months retail experience Physical Requirements/Working Conditions * Must be able to lift 50 lbs. * In an 8-hour workday: standing/walking 6-8 hours. * Hand use: Single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting, and reaching * Exposure to FDA approved cleaning chemicals * Exposure to temperatures 90 degrees Fahrenheit * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $16.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations. Job Responsibilities: * Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. * Establishes clear expectations for balancing in-store customer service and completing online orders. * Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. * Seeks awareness of relevant competitors and industry trends. * Ensures an effective and efficient response to customer questions, requests, and/or concerns. * Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains Team Member safety and security standards. * Ensures compliance with relevant regulatory rules and standards. * Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover. * Maintains cleanliness of workspaces including staging area and coolers. * Maintains security of equipment, e.g., MSRs, phones, currency counters. * Proactively identifies process improvement opportunities. * Consistently communicates and models WFM core values, leadership principles, and supports goals. Job Skills * Ability to perform task management, balancing dynamic customer flows. * Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance). * Excellent interpersonal, motivational, team building and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Proficient with email, Microsoft Office, and operations-related applications. Qualifications * 12+ months retail experience Physical Requirements/Working Conditions * Must be able to lift 50 lbs. * In an 8-hour workday: standing/walking 6-8 hours. * Hand use: Single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting, and reaching * Exposure to FDA approved cleaning chemicals * Exposure to temperatures 90 degrees Fahrenheit * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. The wage range for this position is $16.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency. What You'll Do * Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service * Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals * Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines * Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards * Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices * Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) All Supervisor roles at Kohl's are responsible for: * Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment; taking appropriate partners as needed * Modeling, guiding and providing direction to associates * Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues * Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention * Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty * Use key performance indicators (KPIs) to make informed business decisions that drive overall store results * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Key holder responsibilities include opening and closing store processes, and providing direction to associates * Other responsibilities as assigned What Skills You Have Required * Must be at least 18 years of age or older * Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals * Strong verbal/written communication and interpersonal skills * Flexible availability, including days, nights, weekends, and holidays Preferred * 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Starts At: $18.10

About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency. What You'll Do Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) All Supervisor roles at Kohl's are responsible for: Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment; taking appropriate partners as needed Modeling, guiding and providing direction to associates Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty Use key performance indicators (KPIs) to make informed business decisions that drive overall store results Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Key holder responsibilities include opening and closing store processes, and providing direction to associates Other responsibilities as assigned What Skills You Have Must be at least 18 years of age or older Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals Strong verbal/written communication and interpersonal skills Flexible availability, including days, nights, weekends, and holidays Preferred 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $18.10

What you'll do... Are you ready to use your innovative mindset to help create a world class experience for customers for the World's Largest Retailer? Our Transportation Service Shop provides critical support to our Best In Class Supply Chain that delivers freight to our more than 5,000 Walmart Stores. The Area Manager in our Transportation Service Shop is a crucial role that thinks strategically while leading, motivating, and developing a team of technicians performing world class maintenance. The Area Manager reports directly to the Shop Operations Manager with a mission to provide a world class preventative maintenance program to our private fleet tractors, trailers, and equipment. This role plays an integral part in our company's success by maintaining our private fleet and allowing them to deliver essential goods to our customers in a safe and timely manner. You'll sweep us off our feet if… * You're able to maintain quality and safety standards * You have a solid working knowledge of service shop operations and procedures * You're a team player that is able to lead, motivate and develop others * You're able to manage daily staffing and workload to meet performance goals * You're able to implement a successful business plan for your area * You're able to manage the financial aspects in your area * You're able to monitor and manage productivity * You're an innovator and problem solver * You can recognize loss and implement corrective actions to eliminate * You lead by example, have high standards, and can hold a team accountable * You're organized, disciplined, and can manage priorities * You're invigorated by challenges and are ready to engage at Fortune 1 scale You'll make an impact by: * Providing strong leadership in a fast-paced environment * Supporting our everyday low-cost mission * Being a safety champion to deliver on our zero-loss focus * Creating an environment for open 2-way communication with integrity * Motivating associates to advance themselves through continued education and self-development The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $80,000.00 - $120,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : * Regional Pay Zone (RPZ) (based on location) * Stock ㅤ ㅤ ㅤ ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 1 year Walmart Refurb/Service Shop or Walmart Logistics management experience OR 3 years service shop technician experience OR Industrial technical certification (e.g., ASE, Air Conditioning, DOT Brake, DOT Preventative maintenance) and 1 year supervisory experience in heavy duty truck and trailer maintenance Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. General Maintenance, Microsoft Office Bachelors: Business, Bachelors: Logistics ASE Certification - Certification, DOT Transportation Certification - Certification Primary Location... 3880 SOUTHWEST BLVD, GROVE CITY, OH 43123-9071, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

**What you'll do...** Are you ready to use your innovative mindset to help create a world class experience for customers for the World's Largest Retailer? Our Transportation Service Shop provides critical support to our Best In Class Supply Chain that delivers freight to our more than 5,000 Walmart Stores. The Area Manager in our Transportation Service Shop is a crucial role that thinks strategically while leading, motivating, and developing a team of technicians performing world class maintenance. The Area Manager reports directly to the Shop Operations Manager with a mission to provide a world class preventative maintenance program to our private fleet tractors, trailers, and equipment. This role plays an integral part in our company's success by maintaining our private fleet and allowing them to deliver essential goods to our customers in a safe and timely manner. **You'll sweep us off our feet if...** + You're able to maintain quality and safety standards + You have a solid working knowledge of service shop operations and procedures + You're a team player that is able to lead, motivate and develop others + You're able to manage daily staffing and workload to meet performance goals + You're able to implement a successful business plan for your area + You're able to manage the financial aspects in your area + You're able to monitor and manage productivity + You're an innovator and problem solver + You can recognize loss and implement corrective actions to eliminate + You lead by example, have high standards, and can hold a team accountable + You're organized, disciplined, and can manage priorities + You're invigorated by challenges and are ready to engage at Fortune 1 scale **You'll make an impact by:** + Providing strong leadership in a fast-paced environment + Supporting our everyday low-cost mission + Being a safety champion to deliver on our zero-loss focus + Creating an environment for open 2-way communication with integrity + Motivating associates to advance themselves through continued education and self-development _The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process._ At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************* . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart (************************* . The annual salary range for this position is $80,000.00 - $120,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Regional Pay Zone (RPZ) (based on location) - Stock ㅤ ㅤ ㅤ ㅤ **Minimum Qualifications...** _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ Minimum Qualifications:Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in Business, Logistics, or related field OR 1 year Walmart Refurb/Service Shop or Walmart Logistics management experience OR 3 years service shop technician experience OR Industrial technical certification (e.g., ASE, Air Conditioning, DOT Brake, DOT Preventative maintenance) and 1 year supervisory experience in heavy duty truck and trailer maintenance **Preferred Qualifications...** _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ General Maintenance, Microsoft Office Bachelors: Business, Bachelors: Logistics ASE Certification - Certification, DOT Transportation Certification - Certification **Primary Location...** 3880 SOUTHWEST BLVD, GROVE CITY, OH 43123-9071, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Provides overall leadership to the Store Support team. Responsible for all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads and develops Associate Team Leaders and Team Members. Accountable for Team Member hiring, development, corrective actions and separations. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department. Job Responsibilities: * Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service. * Defines and develops clear expectations to achieve the highest standards of retail execution. performance and minimizes turnover. * Makes hiring and separation decisions in partnership with Store Leadership. * Ensures an effective and efficient response to customer questions, requests, and/or concerns. * Maintains Team Member safety and security standards. * Establishes and maintains collaborative and productive relationships with departmental and store leadership. * Communicates objectives and relevant information clearly to Team Members. * Establishes and maintains positive and productive vendor relationships. * Ensures compliance with relevant regulatory rules and standards. * Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends. * Sets and achieves the highest standards of retail execution. * Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. * Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. * Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover. * Provides timely, thorough, and thoughtful performance evaluations. * Consistently communicates and models WFM vision and goals. Job Skills: * Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends. * Advanced knowledge of products, buying, pricing, merchandising, and inventory management. * Excellent interpersonal, motivational, team building, and customer relationship skills. * Capable of teaching others in a positive and constructive manner. * Product knowledge. * Advanced knowledge of regulatory and safety policies and procedures. * Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. * Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. * Proficiency with email, Microsoft Office, and operations-related applications. Experience: * 24+ months retail experience including 12+ months of team leadership experience. Physical Requirements / Working Conditions: * Must be able to lift 50 pounds. * In an 8-hour work day: standing/walking 6-8 hours. * Hand use: single grasping, fine manipulation, pushing and pulling. * Work requires the following motions: bending, twisting, squatting and reaching. * Exposure to FDA approved cleaning chemicals. * Exposure to temperatures: 90 degrees Fahrenheit. * Ability to work in a wet and cold environment. * Ability to work a flexible schedule including nights, weekends, and holidays as needed. * Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $23.60-$42.50 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: ********************************************** At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Job Description Customer Experience Greeter Type: Part-Time | Store Opening in 2026! Be the First Smile Our Guests See At Meijer, we believe in helping people live better lives. As a family-founded company, we're passionate about making every shopping experience welcoming, safe, and enjoyable for our customers. As a Customer Experience Greeter, you'll be the friendly first impression that sets the tone for every visit. You'll warmly greet guests entering and exiting the store, promote safety and awareness through positive interactions, and help ensure a smooth, comfortable shopping environment. This is the perfect role for someone who loves connecting with people and creating meaningful moments - every single day. What You'll Do Greet and engage customers as they enter and exit the store, ensuring a welcoming experience. Promote safety and awareness by maintaining an active presence near store entrances and exits. Assist guests with questions, directions, and general inquiries. Respond quickly and professionally to alerts or customer concerns. Use technology to document basic safety or service-related incidents. Partner with store leadership and the asset protection team to maintain a secure, positive shopping environment. Identify and report any unsafe conditions or activities promptly. What You'll Bring High school diploma or equivalent. Friendly, outgoing personality and a genuine interest in helping others. Strong communication and observation skills. Ability to stay active and alert for long periods of time. Experience in customer service or retail preferred. Confidence to engage with guests in a professional and courteous manner. Why You'll Love Working Here We take care of our team because we know you're the heart of our success. Benefits include: Weekly pay & team member discounts Paid time off & paid family leave Tuition Assistance 401(k) with company contribution Medical, dental & vision insurance Wellness, childcare, and adoption assistance programs Career growth and development opportunities Our Culture - “Meijer Starts with Me.” Since 1934, Meijer has stood for more than groceries - it's stood for community. We proudly donate 6% of our profits to local charities each year, sponsor events, and support the neighborhoods where our team members live and work. Join Our Family If you love making people feel welcome, value community, and want to help create safe, positive experiences for every guest, we'd love to welcome you. Apply today and help make Meijer a place where every guest feels at home.

Customer Experience Greeter Type: Part-Time | Store Opening in 2026! Be the First Smile Our Guests See At Meijer, we believe in helping people live better lives. As a family-founded company, we're passionate about making every shopping experience welcoming, safe, and enjoyable for our customers. As a Customer Experience Greeter, you'll be the friendly first impression that sets the tone for every visit. You'll warmly greet guests entering and exiting the store, promote safety and awareness through positive interactions, and help ensure a smooth, comfortable shopping environment. This is the perfect role for someone who loves connecting with people and creating meaningful moments - every single day. What You'll Do Greet and engage customers as they enter and exit the store, ensuring a welcoming experience. Promote safety and awareness by maintaining an active presence near store entrances and exits. Assist guests with questions, directions, and general inquiries. Respond quickly and professionally to alerts or customer concerns. Use technology to document basic safety or service-related incidents. Partner with store leadership and the asset protection team to maintain a secure, positive shopping environment. Identify and report any unsafe conditions or activities promptly. What You'll Bring High school diploma or equivalent. Friendly, outgoing personality and a genuine interest in helping others. Strong communication and observation skills. Ability to stay active and alert for long periods of time. Experience in customer service or retail preferred. Confidence to engage with guests in a professional and courteous manner. Why You'll Love Working Here We take care of our team because we know you're the heart of our success. Benefits include: Weekly pay & team member discounts Paid time off & paid family leave Tuition Assistance 401(k) with company contribution Medical, dental & vision insurance Wellness, childcare, and adoption assistance programs Career growth and development opportunities Our Culture - “Meijer Starts with Me.” Since 1934, Meijer has stood for more than groceries - it's stood for community. We proudly donate 6% of our profits to local charities each year, sponsor events, and support the neighborhoods where our team members live and work. Join Our Family If you love making people feel welcome, value community, and want to help create safe, positive experiences for every guest, we'd love to welcome you. Apply today and help make Meijer a place where every guest feels at home.

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! Provides a professional presence at the front entryways creating an active deterrence to theft by engaging with customers entering the store and exiting from both the interior of the store and the checkout area. Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise. Keeps our team members and customers safe by identifying and resolving safety concerns. What You'll be Doing: Actively identify and quickly resolve unsafe conditions and situations Prevent theft through an active presence and engagement with customers entering and exiting Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms Reduce store disruption following the company de-escalation and negotiation techniques Document and communicate theft, safety, and alarm activity incidents What You Bring with You (Qualifications): High school graduate or equivalent. 1-2 years of customer service experience or asset protection experience Clear and professional written and oral communication skills Ability to actively move throughout work area for long periods of time Ability to respond to alerts quickly and urgently Ability to learn and interact with new and existing technology solutions Ability to use technology to document and communicate incidents Ability to learn and apply negotiation and de-escalation techniques Ability to maintain knowledge of product locations to direct customers Ability to work successfully with conflict Physical requirement: Limited sitting Frequent standing, walking, crouching, bending, pushing, or pulling Limited travel or overnight Normal or corrected vision and hearing Understand, speak, read, and write fluent English Lift 0-25 lbs. regularly Use of fine motor hand functions Occasional high levels of physical exertion Able to quickly exit from an escalating situation Occasionally outdoors Occasionally exposed to varying degrees of hot and cold environments Occasional exposure to high stress situations

Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! The Area Leader is responsible for overall team member engagement for those in span of care. The leader will be responsible for driving recognition, feedback and coaching, performance management, training and development, and succession planning. The Area Leader will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). The Area Leader will work to identify and implement process improvements as well as serve as a steward of the Meijer culture. What You'll be Doing: Engages with team members in span of care to ensure they are receiving appropriate onboarding, training and development, and coaching and feedback to be successful in all they do. Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles. Involvement in candid discussions with team members to ensure Meijer standards are upheld and team members have the ability to grow within the organization. Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L. Drives safety and compliance throughout the store in addition to overall condition management as well as responsibility for following all compliance procedures in the store. Ensures the Team Leaders and Leads are providing guidance and assigning daily work assignments for team members as well as any training needs. This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required. What You Bring with You (Qualifications): Bachelor's degree or equivalent experience. Minimum 4+ years of retail/grocery or customer service experience. Progressive leadership experience preferred. A passion to provide industry leading service. Demonstrated ability to communicate with team members in a way that provides clear and precise direction. Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to lead an organization that practices working safely at all times. Demonstrates proactive/creative thinking and applies it to the business. A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share. A strong business acumen. An innovative attitude to help Meijer set the industry standard. A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives.Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Accountable for driving the digital experience strategy to support Kroger's Alternative Profit Businesses. Leads a team that creates and implements integrated, omni-channel experiences that deliver on business growth and sales objectives. Establish credibility throughout the organization as an effective, collaborative developer of solutions to business challenges. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - 6+ years of experience within Digital Experience, Ecommerce, or Marketing - Excellent oral/written communication skills - Strong project leadership, organizational and time management skills with impeccable attention to detail - Ability to work in a fast-paced, high growth, team-oriented environment - Ability to prioritize and execute multiple, simultaneous, complex priorities - Must possess excellent decision-making skills for problem identification and solution recommendation - Strong attention to detail Desired - Bachelor's Degree marketing, communications or related field - Identify ways to meet business objectives and drive desired behavior, considering past results, competitive landscape and additional insights and trends to formulate cohesive strategy - Partner with internal and external partners to drive optimal end to end experience for customers, while meeting business objectives - Enable the integration of Kroger Precision Marketing throughout the digital experience by establishing process and measurement opportunities for a successful business model - Work collaboratively with a cross-functional team to enable end to end digital customer journey with relevant customer experiences based on data, measurement, best practices, and process efficiencies - Proactively identify ways to solve for barriers and identify opportunities for automation - Partner with Digital Analytics, Test and Learn and 84.51 to ensure full experience analysis and customer behavior to reported on a regular basis - Seek out and identify consumer, market, industry and global trends for new ways of meeting customer needs and driving engagement - Work collaboratively with the broader organization to bring key initiatives to life digitally - Manage, mentor and develop team for future growth within the department and organization - Travel up to 25% of the time between office locations and vendor relations - Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports - Must be able to perform the essential job functions of this position with or without reasonable accommodation