Patient Access Representative jobs at Kroger - 3342 jobs
KHC/PATIENT SERVICES SPLST-CONTACT CTR
Kroger 4.5
Patient access representative job at Kroger
Provide remote patient support for various Kroger Health programs and campaigns, web services, and pharmacy feedback/escalation. Act as an escalation point for resolving complex patient issues. Coach and mentor less experienced team members and serve as a point of contact for new projects coming into the Health Connect Center. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
* High School Diploma or GED
* 2+ years of technical or customer support center experience
* State Registered/Licensed Technician or Nationally Certified Technician
* Maintain multi-state licensure as defined by specific assigned tasks
* Ability to maintain composure during stressful situations
* Strong attention to detail is required
* Ability to work independently
* Ability to organize and prioritize a variety of tasks/projects
* Proficient with Microsoft Office
* Ability to type 35-40 wpm
* Strong written and verbal communication skills with the ability to effectively communicate information to customers and all levels of the organization
* Strong customer service background
Desired
* Clinical Contact Center experience
* Lead Technician
* Provide in-depth support via phones and/or other media as required in resolving escalated patient issues.
* Complete and document all calls in the required form and oversee through resolution
* Serves as an escalation point for less experienced Patient Services Technicians
* Serve as a liaison between Kroger Health, providers, insurer and the patient/technician
* Ability to maintain and sustain established contact center metrics
* Escalate and partner with management to identify trends affecting our patients and develop resolutions in resolving continuing issues.
* Analyze patient incidents, determine impact and take appropriate action to resolve the incident
* Clearly communicate analysis and resolution through written documentation within knowledge base
* Perform select advanced level functions under the direction of a Contact Center Supervisor
* Provide training documentation and formal/informal training on subject matter of expertise; assist with the training and development of other team members and clinical programs.
* Maintain the ability to perform clinical work
* Maintain flexibility to work weekends, evenings, and holidays as part of a standard work schedule.
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
$29k-34k yearly est. Auto-Apply 60d+ ago
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Customer Service Representative
Karen Kane 3.6
Vernon, CA jobs
We're looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service.
About the Role - Job Responsibilities Include:
Respond, answer, and resolve any customer inquiries and concerns
Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise
Communicate with customers who are experiencing various issues through emails, phone calls, and live chat
Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions
Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers
Provide product detail to our Ecommerce team to help improve online product descriptions
Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise
Offer suggestions as needed to improve team processes or efficiencies
Respond promptly and accurately to customer inquiries and requests
Assist customers with placing, tracking, and returning orders
Work with Ecommerce team on related initiatives and activities as needed
Qualifications - Candidate Requirements:
High school diploma / GED
Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred
Ability to read, write, and speak in both English and Spanish (bilingual)
Self-motivated with the ability to question and learn new tasks quickly
Ability to empathize with and prioritize customer needs
Ability to determine customer needs and provide appropriate solutions
Highly motivated, energetic and upbeat personality
Microsoft Office Knowledge - Outlook, Excel, and Word
Ability to work independently and with a team
Pay range and compensation package - Benefits:
401k plan with partial company match
Comprehensive healthcare, dental, and vision plan
Clothing discount
Voluntary life insurance, as well as short-term and long-term disability policies
Voluntary free annual biometric health test
Early access to company sample sales
Company-sponsored Wellness program
Access to free monthly health & mindfulness webinars
Seasonal monetary awards for participation in company Fitness Challenges
Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country
Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others
$28k-35k yearly est. 1d ago
Scheduler
Spencer Ogden 4.3
Houston, TX jobs
The Planning/Scheduling Engineer is responsible for developing, maintaining, and analyzing project schedules to support the execution of EPC projects. This role involves collaborating with project teams to develop detailed work plans, monitor progress against timelines, milestones, and identify schedule risks and opportunities.
Job Description:
Develop and maintain project schedules using Primavera P6 scheduling software. Collaborate with project teams to develop detailed work plans and schedules for engineering, procurement, subcontracts, construction, and commissioning activities.
Monitor progress against project schedules timelines and milestones and identify schedule variances and risks. Analyze schedule impacts of changes to project scope, resources, or priorities and develop mitigation strategies. Prepare schedule reports and presentations to communicate schedule status and performance to project stakeholders.
Provide recommendations to optimize project schedules, including resource leveling, critical path analysis, and schedule compression. Coordinate with project teams to resolve schedule-related issues and conflicts. Participate in project meetings and reviews to provide schedule updates and recommendations.
Qualifications:
Bachelor's degree in engineering, construction management, or a related field.
Vast experience working as a planning/scheduling engineer or project controls specialist in EPC mega projects in the oil and gas, petrochemicals, and industrial gases industries.
15+ years of experience may be accepted in leu of bachelor's degree.
OH HEY THERE! WE'RE HIRING!
Territory Eyewear Representative - Georgia & Alabama
Independent 1099 Contractor | Commission-Based | Freedom Meets Opportunity
Are you ready to represent some of the most exciting independent eyewear brands in the industry? We're looking for a passionate, competitive, and self-motivated Territory Eyewear Representative to grow our presence across Georgia and Alabama.
At OGI Eyewear, we believe in
Independence for Independents
. As a founding member of The Optical Foundry, we've proudly championed boutique luxury eyewear for more than 25 years. Our expanding portfolio, now including Article One and SCOJO NYC 212, brings together craftsmanship, creativity, and authenticity for independent optical retailers and distributors worldwide.
Now, we're looking for a dynamic sales professional who shares our spirit, someone who thrives on connecting with people, building genuine relationships, and driving growth through storytelling and style.
What You'll Do
Develop and nurture relationships with independent optical retailers in your territory.
Create and execute innovative sales strategies that make an impact.
Generate and follow up on leads, always hunting for new opportunities.
Forecast and meet (or exceed!) your sales targets with confidence.
Be the face of The Optical Foundry in your region, showcasing our brands with pride and passion.
What We're Looking For
Proven success in sales with a record of exceeding goals.
A self-starter who's motivated, personable, and fearless in the field.
Excellent communication and negotiation skills; you know how to connect and close.
Comfortable traveling within and beyond your assigned territory.
Tech-savvy (iOS proficiency a plus).
Based in the U.S.
Why Join Us
You'll represent brands that
stand for something
: craftsmanship, creativity, and independence. You'll also have the support of a passionate in-house team based in Minneapolis, MN, who share your drive to see customers succeed.
This is more than a sales role, it's an opportunity to build lasting relationships, represent brands that matter, and help shape the future of independent eyewear. If that sounds like your kind of challenge, we'd love to hear from you.
This 1099 Independent Contractor position is based on an attractive commission structure. For further information or to apply, please email The Optical Foundry Chief Sales Officer Cynthia McWilliams *********************************.
Founded in 2002, The Optical Foundry is a collective of eight independent eyewear brands and Sayduck virtual try-on technology. Built on the motto Independence for Independents, the company empowers optical professionals with quality products, innovative tools, and steadfast support.
The Optical Foundry offers optical shops and independent Opticians more choice and freedom by carrying eight unique eyewear collections: OGI, Red Rose by OGI, OGI Kids, Seraphin, Seraphin Shimmer, Article One Eyewear, SCOJO NYC 212, and SCOJO New York. By emphasizing innovation, originality, quality and value, The Optical Foundry has refined its vision to earn worldwide recognition. The Optical Foundry consistently releases new products: exclusive, trend-setting, and handcrafted luxury eyewear, and develops the hottest trends in the eyewear industry. Learn more at theopticalfoundry.com
$23k-30k yearly est. 1d ago
Health Insurance Verification Specialist (Remote-Wisconsin)
Atos Medical, Inc. 3.5
Remote
Health Insurance Verification Specialist | Atos Medical-US | New Berlin, WI
This position is remote but requires you to be commutable to New Berlin, WI for orientation and training/employee events as needed.
Join a growing company with a strong purpose!
Do you want to make a difference for people breathing, speaking and living with a neck stoma? At Atos Medical, our people are the strength and key to our on-going success. We create the best customer experience and thereby successful business through our 1200 skilled and engaged employees worldwide.
About Atos Medical
Atos Medical is a specialized medical device company and the clear market and technology leader for voice and pulmonary rehabilitation for cancer patients who have lost their voice box. We design, manufacture, and sell our entire core portfolio directly to leading institutions, health care professionals and patients. We believe everyone should have the right to speak, also after their cancer. That's why we are committed to giving a voice to people who breathe through a stoma, with design solutions and technologies built on decades of experience and a deep understanding of our users.
Atos Medical has an immediate opening for a Health Insurance Verification Specialist in the Insurance Department.
Summary
The Health Insurance Verification Specialist will support Atos Medical's mission to provide a better quality of life for laryngectomy customers by assisting with the attainment of our products through the insurance verification process and reimbursement cycle. A successful Health Insurance Verification Specialist in our company uses client information and insurance management knowledge to perform insurance verifications, authorizations, pre-certifications, and negotiations. The Health Insurance Verification Specialist will analyze and offer advice to our customers regarding insurance matters to ensure a smooth order process workflow. They will also interact and advise our internal team members on schedules, decisions, and potential issues from the Insurance payers.
Essential Functions
Act as an advocate for our customers in relation to insurance benefit verification.
Obtain and secure authorization, or pre-certifications required for patients to acquire Atos Medical products.
Verifies the accuracy and completeness of patient account information.
Ensures information obtained is complete and accurate, applying acquired knowledge of Medicare, Medicaid, and third party payer requirements/on-line eligibility systems.
Contacts insurance carriers to obtain benefit coverage, policy limitations, authorization/notification, and pre-certifications for customers. Follows up with physician offices, customers and third-party payers to complete the pre-certification process.
Requests medical documentation from providers not limited to nurse case reviewers and clinical staff to build on claims for medical necessity.
Collaborates with internal departments to provide account status updates, coordinate the resolution of issues, and appeal denied authorizations.
Answer incoming calls from insurance companies and customers and about the insurance verification process using appropriate customer service skills and in a professional, knowledgeable, and courteous manner.
Educates customers, staff and providers regarding referral and authorization requirements, payer coverage, eligibility guidelines, documentation requirements, and insurance related changes or trends.
Verifies that all products that require prior authorizations are complete. Updates customers and customer support team on status. Assists in coordinating peer to peer if required by insurance payer.
Notifies patient accounts staff/patients of insurance coverage lapses, and self-pay patient status. May notify customer support team if authorization/certification is denied.
Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and a list of current accepted insurance plans.
Inquire about gap exception waiver from out of network insurance payers.
Educate medical case reviewers at Insurance Companies about diagnosis and medical necessity of Atos Medical products.
Obtaining single case agreements when requesting an initial authorization with out of network providers. This process may entail the negotiation of pricing and fees and will require knowledge of internal fee schedules, out of network benefits, and claims information.
Complete all Insurance Escalation requests as assigned and within department guidelines for turn around time.
Maintains reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and a list of current accepted insurance plans.
Other duties as assigned by the management team.
Basic Qualifications
High School Diploma or G.E.D
Experience in customer service in a health care related industry.
Preferred Qualifications
2+ years of experience with medical insurance verification background
Licenses/Certifications: Medical coding and billing certifications preferred
Experience with following software preferred: Salesforce, SAP, Brightree, Adobe Acrobat
Knowledge Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and a list of current accepted insurance plans.
Additional Benefits
Flexible work schedules with summer hours
Market-aligned pay
401k dollar-for-dollar matching up to 6% with immediate vesting
Comprehensive benefit plan offers
Flexible Spending Account (FSA)
Health Savings Account (HSA) with employer contributions
Life Insurance, Short-term and Long-term Disability
Paid Paternity Leave
Volunteer time off
Employee Assistance Program
Wellness Resources
Training and Development
Tuition Reimbursement
Atos Medical, Inc. is an Equal Opportunity/Affirmative Action Employer. Our Affirmative Action Plan is available upon request at ************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Equal Opportunity Employer Veterans/Disabled. To request reasonable accommodation to participate in the job application, please contact ************.
Founded in 1986, Atos Medical is the global leader in laryngectomy care as well as a leading developer and manufacturer of tracheostomy products. We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox , Provox Life™ and Tracoe.
We know that great customer experience involves more than first-rate product development, which is why clinical research and education of both professionals and patients are integral parts of our business.
Our roots are Swedish but today we are a global organization made up of about 1400 dedicated employees and our products are distributed to more than 90 countries. As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma.
Since 2021, Atos Medical is the Voice and Respiratory Care division of Coloplast A/S
56326
#LI-AT
$30k-35k yearly est. 60d+ ago
CVR / Title Registration Clerk
Village Automotive Group 4.1
Norwell, MA jobs
Job Description
Porsche Norwell is looking for an experienced CVR / Title Registration Clerk to join their accounting team.
About Us: We are part of the Village Automotive Group. Village Automotive Group consists of several award-winning stores spanning Greater Boston (and now Colorado), representing brands such as Audi, Porsche, Volvo, Polestar, Koenigsegg, McLaren, Aston Martin, Lamborghini, Maserati, Honda, GMC and CDJR. We have been the trusted name by the community for over 60 years. Our success flows from our owner's philosophy that a successful retail business starts with satisfied employees. By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond.
Job Type: Full Time
Pay: $25-28/hr
Responsibilities
Process all new & used vehicle registrations
Verify the accuracy of RMV applications
Submit all legal transfer work to RMV on a timely basis
Maintain a system to verify out-of-state titles and resolve all title issues
Maintain communication with Sales Accounting Assistant regarding payoffs & duplicates
Register new loaner & remove previous loaner
Stay abreast of all State Title Regulations & inform Comptroller of important changes
Qualifications
2+ years of experience in CVR / title registration in new car dealership
Computer proficient: Comfortable with MS Office and Google Workspace software
Strong attention to detail
Excellent communication and people skills
Ability to work independently
Positive attitude & team player
Professional demeanor and work ethic
CVR certification preferred, but not required
Benefits
Competitive Compensation
Health & Dental Insurance - 50% company paid, no deductible option available
Vision Insurance
401(k) Plan with Generous Company Match
Paid Time Off / Vacation Time
Life and Disability Insurance
Flexible Spending Account
Employee Purchase Program / Discount
Wellness Programs
Company-Paid Outings
Weekly pay
Employee Referral Bonus
Work-Life Balance
Small Business / Family Oriented Culture
Large Loyal Customer Base
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$25-28 hourly 7d ago
Patient Registration Coordinator
New Season 4.3
Rochester, MN jobs
Are you looking to make a difference in your community? Do you enjoy working early morning hours and helping others? We are seeking a Patient Registration Coordinator to join our united work family. New Season: For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Patient Registration Coordinator Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
* Complete the pre-registration process for all new clients.
* Schedule appointments accordingly, including orientation of new patients.
* Monitoring all patient activities on center premises.
* Providing customer service as a point of contact for patient inquiries.
* Collects co-payments and patient financial responsibility at the time of service.
* Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy.
* Maintain strong communication with the Program Director, physicians, and other nursing staff regarding intakes.
* Verify insurance benefits and obtain prior authorization as necessary.
* Complete Administrative tasks: answering phones, checking and delivering mail, maintaining supply inventory.
Benefits:
* Early morning hours (Allows for a great work life balance)
* Competitive Pay
* Generous PTO (3 weeks with buy up options)
* Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance
* FSA's, Telehealth and Tele-Counseling services
* Life Insurance
* Short/Long Term Disability
* 401k with up to 3% matching
* Reimbursement for education, license, tuition, etc.
* Referral bonus (up to $2,000)
Essential Position Requirements:
Education/Certification: This position requires a High School Diploma or GED.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job or State Requirements
HS diploma or GED: must have experience in the field, medical insurance.
$44k-53k yearly est. 60d+ ago
Medical Scheduling Specialist
Personnel Resources 4.0
Dothan, AL jobs
We are immediately hiring for an experienced Medical Scheduler to work with a dynamic team in Dothan, AL. The ideal candidate will have prior medical scheduling experience and enjoy working in a fast-paced environment.This position offers pay ranging between $12.00 - $14.00 per hour while working a Monday-Thursday 7:30am-5pm and Friday 7:30am-12pm schedule.Benefits:
Health Insurance
401k
PTO
Life Insurance
Phone carrier discounts
5 pair of scrubs provided
Medical Scheduler Job Description:
Interact with patients in a professional and friendly manner over the phone. Provide necessary information about appointments, answer inquiries, and assist patients with rescheduling or canceling appointments as needed.
Maintain accurate patient records and update any changes in scheduling or patient information.
Verify patients' insurance coverage and benefits to ensure accuracy of billing and reimbursement processes. Collaborate with billing staff to resolve any insurance-related issues or concerns.
Make outbound calls to remind patients of upcoming appointments, tests, or procedures. Follow up with patients regarding missed or rescheduled appointments, ensuring all necessary information is conveyed.
Handle multiple tasks simultaneously while maintaining attention to detail and prioritizing urgent matters. Effectively manage waiting lists, accommodate emergencies, and accommodate special requests when possible.
Medical Scheduler Job Requirements:
High school diploma or GED (additional relevant education is a plus)
Proven experience as a medical scheduler or in a similar role is required
Strong knowledge of medical terminology, procedures, and documentation
Proficiency in using electronic health records (EHR) and scheduling software/systems
Attention to detail and accuracy in data entry
$12-14 hourly 28d ago
Patient Registration Coordinator
New Season 4.3
Sarasota, FL jobs
New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.
Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
None
Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: To convey detailed or important instructions to employees, patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Core Competencies:
_ Analytical Skills
_ Business Acumen/Understanding the Organization
_ Communication
_ Detail Orientation/Attention to Detail
_ Ethics/Values/Integrity
_ Information Gathering
_ Problem Solving
_ Time Management
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability:
Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.
Job or State Requirements
Insurance Verification Required, Previous Patient Coordination & Healthcare Office Experience preferred
$37k-45k yearly est. 22d ago
Patient Registration Coordinator
New Season 4.3
Tampa, FL jobs
New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.
Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
None
Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: To convey detailed or important instructions to employees, patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Core Competencies:
_ Analytical Skills
_ Business Acumen/Understanding the Organization
_ Communication
_ Detail Orientation/Attention to Detail
_ Ethics/Values/Integrity
_ Information Gathering
_ Problem Solving
_ Time Management
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability:
Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.
Job or State Requirements
High School Diploma/GED, Insurance Verification is a must, experience in healthcare office ideal
$37k-45k yearly est. 20d ago
Part-Time Patient Registration Coordinator
New Season 4.3
Leesburg, FL jobs
New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.
Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
None
Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: To convey detailed or important instructions to employees, patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Core Competencies:
_ Analytical Skills
_ Business Acumen/Understanding the Organization
_ Communication
_ Detail Orientation/Attention to Detail
_ Ethics/Values/Integrity
_ Information Gathering
_ Problem Solving
_ Time Management
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability:
Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.
Job or State Requirements
HS Diploma, Experience with Insurance Verification, Billing Required
$37k-45k yearly est. 60d+ ago
Part-Time Patient Registration Coordinator
New Season 4.3
Brandon, FL jobs
New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.
Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
None
Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: To convey detailed or important instructions to employees, patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Core Competencies:
_ Analytical Skills
_ Business Acumen/Understanding the Organization
_ Communication
_ Detail Orientation/Attention to Detail
_ Ethics/Values/Integrity
_ Information Gathering
_ Problem Solving
_ Time Management
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability:
Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.
Job or State Requirements
High School Diploma, Insurance Verification is a must, experience in healthcare office ideal
$37k-45k yearly est. 19d ago
Part time Patient Registration Coordinator
New Season 4.3
Gainesville, FL jobs
New Season Reports to: Program Director Job Code: TC43 Department: Clinic FLSA: Non-Exempt Direct Reports: 0 For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.
Essential Functions:
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.
Supervisory Responsibilities: (This position will supervise non-exempt staff in support roles performing duties described in "Essential Functions".)
None
Essential Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: This position requires a High School Diploma or GED.
Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.
Experience Required: This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
Skill and Ability: The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: To convey detailed or important instructions to employees, patients, and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Core Competencies:
_ Analytical Skills
_ Business Acumen/Understanding the Organization
_ Communication
_ Detail Orientation/Attention to Detail
_ Ethics/Values/Integrity
_ Information Gathering
_ Problem Solving
_ Time Management
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability:
Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.
Job or State Requirements
N/A
$37k-45k yearly est. 5d ago
Patient Service Coordinator
Pearle Vision-Saugus 4.4
Saugus, MA jobs
Job Description
Your day starts at 9:45am leaving you plenty of time for personal appointments, getting the kids to school, a nice breakfast, going to the gym or taking a walk, general errands, or just relaxing. Patients come to us needing to see and it is our responsibility to help them with just that. Our team is passionate about connecting with our patient base which has been strongly built and maintained over the last 30+ years. As a long time and dedicated part of the community, our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job, it's a purpose. We would love for you to come join our rock star team and be part of the magic!
At Pearle Vision, we are committed to delivering exceptional service to our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice, we are looking for an intelligent and enthusiastic individual to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.
You will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the doctor's area and contributing to a positive and team based work environment while consistently providing our patients with exceptional experiences.
Key Responsibilities
Answering the phone and assisting callers
Scheduling appointments and maintaining an efficient schedule
Checking patients in and out for their appointments, ensuring accurate and complete demographic and insurance information
Abiding by all HIPAA laws and office policies and procedures
Managing patient charts, verifying insurance eligibility and coverage, and collecting appropriate co-payments.
Utilizing pre-test equipment with patients before they see the doctor, such as auto-refractor, OCT and Optomap imaging
Working collaboratively with the doctors, management, and other team members to provide a seamless and efficient experience to the patient.
Other duties as assigned by management
Qualifications
18+ with high school diploma
Reliable transportation to and from work
Proficient in general computer use and programs such as Microsoft Word
Able to communicate effectively, comfortably, and professionally while making phone calls and answering the phone
Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
Strong customer service skills with empathy and passion for helping others.
Ability to work collaboratively with co-workers and lead by a positive example.
Motivated and driven to grow and succeed and to help others grow and succeed
What We Offer
Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate
Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
Professional Development: We provide ample mentoring and opportunities for growth within our business.
Supportive Work Environment: A caring and inclusive team that values your input and expertise.
We will consider both full time and part time applicants.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$40k-49k yearly est. 7d ago
Patient Service Coordinator
Pearle Vision 4.4
Saugus, MA jobs
Your day starts at 9:45am leaving you plenty of time for personal appointments, getting the kids to school, a nice breakfast, going to the gym or taking a walk, general errands, or just relaxing. Patients come to us needing to see and it is our responsibility to help them with just that. Our team is passionate about connecting with our patient base which has been strongly built and maintained over the last 30+ years. As a long time and dedicated part of the community, our goal is to remain committed to providing exceptional experiences to all who walk through our door. This is not just a job, it's a purpose. We would love for you to come join our rock star team and be part of the magic!
At Pearle Vision, we are committed to delivering exceptional service to our valued patients. We pride ourselves on creating a welcoming environment where patients receive personalized attention and professional advice to meet their vision needs. As a growing practice, we are looking for an intelligent and enthusiastic individual to join our dynamic team. We offer highly competitive pay based on your qualifications and experience.
You will play a pivotal role in our patient's experience with us. You will be responsible for maintaining the daily operations of the doctor's area and contributing to a positive and team based work environment while consistently providing our patients with exceptional experiences.
Key Responsibilities
Answering the phone and assisting callers
Scheduling appointments and maintaining an efficient schedule
Checking patients in and out for their appointments, ensuring accurate and complete demographic and insurance information
Abiding by all HIPAA laws and office policies and procedures
Managing patient charts, verifying insurance eligibility and coverage, and collecting appropriate co-payments.
Utilizing pre-test equipment with patients before they see the doctor, such as auto-refractor, OCT and Optomap imaging
Working collaboratively with the doctors, management, and other team members to provide a seamless and efficient experience to the patient.
Other duties as assigned by management
Qualifications
18+ with high school diploma
Reliable transportation to and from work
Proficient in general computer use and programs such as Microsoft Word
Able to communicate effectively, comfortably, and professionally while making phone calls and answering the phone
Excellent verbal and written communication skills, with the ability to explain complex information in a clear, patient-friendly manner.
Strong customer service skills with empathy and passion for helping others.
Ability to work collaboratively with co-workers and lead by a positive example.
Motivated and driven to grow and succeed and to help others grow and succeed
What We Offer
Competitive Salary: Commensurate with experience and qualifications. You will have a base hourly rate
Benefits: Vacation time, paid holidays, and medical and dental insurance available for full time staff; sick time, and retirement plan with company match available to all employees.
Professional Development: We provide ample mentoring and opportunities for growth within our business.
Supportive Work Environment: A caring and inclusive team that values your input and expertise.
We will consider both full time and part time applicants.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$40k-49k yearly est. Auto-Apply 60d+ ago
Administration and Clerical Associate
Ed Rinke Chevrolet 4.4
Center Line, MI jobs
A great opportunity for an enthusiastic Clerical Associate to join the team at Ed Rinke Chevrolet Buick GMC in Center Line, Michigan. As a Clerical Associate, you will be responsible for providing administrative support to our dealership. You will be responsible for various tasks including data entry, filing, and database management. Your strong organizational skills and attention to detail will be essential in this role.
Compensation & Benefits:
This is a full-time, hourly position where you will be compensated $16 per hour, paid weekly. As an Ed Rinke Chevrolet Buick GMC employee, you will be eligible for a competitive benefits package, including:
No weekends!
Medical insurance
Dental insurance
401(k) with company match after 1 year
Employee Referral Program
Responsibilities:
-Organize and compile reports, memos and documents
-Create and maintain organized filing systems
-Perform general office duties such as answering phones, schedule appointments, copying and distributing documents
-Enter customer and vehicle information into the dealership's database
-Reconcile data and transactions within the database
-Process invoices, financial documents, and annual fee payment
-Maintain a professional and friendly work environment for customers and colleagues
Requirements:
-High school diploma or equivalent
-Strong organizational and communication skills
-Ability to work independently and stay on-task
-Proficient in Microsoft Office suite
-Familiarity with dealership databases preferred
EEOC Statement:
Ed Rinke Chevrolet Buick GMC is dedicated to creating a diverse working environment. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We provide a safe and accepting work environment for all.
$16 hourly Auto-Apply 60d+ ago
Aesthetic Patient Care Coordinator
Laguna Dermatology 3.6
Laguna Hills, CA jobs
Job Description
Join our dynamic team at Laguna Dermatology and Newport Cove Dermatology, a leading medical and cosmetic dermatology practice dedicated to providing exceptional skincare solutions to our clients. With a reputation for excellence in both medical treatments and cosmetic enhancements, we are committed to helping our clients achieve their skincare goals and boost their confidence
The patient care coordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.
Responsibilities
Duties and Responsibilities:
• Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals.
• Accomplishes conversion and expansion objectives by:
o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation.
o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives.
o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients.
o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care.
o Being fully informed and abreast of all financing options available.
o Following all standard protocols for unclosed consultations timely.
o Conducting confirmation calls, follow up emails, and post treatment consultations.
o Conducting quarterly retention analysis reports and developing strategic plans.
o Tracking monthly consults to conversion rations for quantitative analysis.
• Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs.
• Achieves marketing objectives by:
o Implementing all marketing plan initiatives and programs offered within the practice.
o Making recommendations for marketing plans and promotions that attract and retain patients.
o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs.
o Work closely with management and marketing department.
• Provides information to the physicians and management by:
o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business.
o Tracking success of marketing campaigns and return on investment for each initiative.
o Tracking personal performance and activities related to the physician's surgical goals, as well as the office overall goals for non-surgical and skin care treatments.
• Contributes to the overall business operations by:
o Assisting the front desk with their day to day on an “as needed” basis.
o Communicating in a friendly, personal and respectful manner with all patients and staff members.
o Making quick and timely responses to all personal and patient inquiries.
Required Skills
Position Requirements:
• Must be articulate, personable and possess excellent communication skills.
• Enjoy working with people and have experience in a consultative sales environment.
• A love for the Medical aesthetics field and its services
• Sound listening and customer service skills.
• Ability to comprehend and analyze data and metrics.
• Computer skills.
• Must be a team player with a positive attitude.
• Willingness to succeed and grow individually as well as part of a team.
Education and Experience Requirements:
· 2-4-year college degree or at least 3 years equivalent sales and customer service experience.
· At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.
$35k-50k yearly est. 15d ago
PT Sales and Clerical Associate; Troutville Ace
Rockingham Cooperative Farm Bureau 3.4
Troutville, VA jobs
Join Our Team!
Rockingham Cooperative is always looking for hardworking, effective team players to join our family at various locations. Rockingham Cooperative has been in business since 1921 and is Virginia's oldest member-owned Cooperative. Come join our team and help us serve as a resource to exceed our customer's expectations!
Rockingham Cooperative is headquartered in Harrisonburg, Virginia, with retail stores in Harrisonburg, Bridgewater, Elkton, Timberville, Woodstock, Monterey, Waynesboro, Stuarts Draft, Verona, Troutville, Wirtz, and Strasburg, Virginia. We are retail farm and consumer products stores with a presence in Rockingham, Shenandoah, Augusta, Highland, Botetourt and Franklin counties.
Qualifications
JOB SUMMARY:
This position greets and acknowledges all customers in a friendly professional manner. The Sales Associate is also responsible for all duties related to superior customer service. This position reports to the Store Manager.
ESSENTIAL FUNCTIONS:
Assist customers, greeting every customer in the area.
Responsible for rendering prompt service to all customers.
Operation of cash register, point of sale.
Handling customer complaints.
Understand basic computer program and learn systems.
Answering telephones.
Keep sales area stocked with merchandise including pricing, dating, and displaying.
Responsible for appearance and cleanliness of the sales area.
Assist in warehouse or other areas which may include stocking, loading, and unloading merchandise and keeping area neat, clean, and orderly.
Check incoming merchandise against invoices or orders to spot shortages, damages, backorders and advise store or department managers.
Attend store meetings, training sessions, and read trade magazines and manufacturers' literature to gain new product knowledge.
Assist in the coordination of deliveries.
Ability to lift to 40lbs, also requires climbing, stooping, bending, and crawling frequently.
Perform other duties as assigned.
QUALIFICATIONS:
High school graduate or equivalent.
Must have at least two years of experience.
Excellent communication, organizational and follow-up skills.
Proven ability to interact well with others and offer great customer service.
Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.
$22k-27k yearly est. 6d ago
Insurance Verification Specialist
Premier Auto Credit 4.1
Glendale, CA jobs
Insurance Verification Specialist
Our Collections team is currently seeking an insurance verification specialist to help service our large, and growing portfolio. If you are an ambitious, results oriented person who has a natural gift for talking to people, we have an opportunity for you to come and join our team.
Our Promise to YOU
We are looking to develop, retain and motivate the most talented people - those who care about a collaborative team environment and are eager to support and learn. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.
Bonus Plan: This role is eligible for a monthly bonus in addition to baseline hourly pay.
Hours of operation: Monday- Friday, 8am-5pm.
Job Summary:
The insurance verification specialist will verify insurance in a timely manner on all damaged autos. Once it is determined that the auto has insurance coverage, the verification specialist will inform the insurance claim specialist. The insurance verification specialist will:
Ensure that insurance verification accounts are worked accordingly. The objective is to mitigate our risk of potential losses by identifying opportunities to open and resolve insurance claims on insured vehicles that are damaged.
Ensure that all insurance verification efforts are performed according to the policies, procedures, and defined timelines.
Consistently work to maintain a solid and professional relationship with all consumers and insurance companies.
Avoid missing insurance claim opportunities where collaterals have insurance coverage.
Run daily reports to identify all accounts in need of insurance verification.
Duties/Responsibilities:
Verify and document insurance on damaged vehicles. Findings are to be documented conclusively conveying whether the vehicle has coverage.
Collaborate with the consumer and the insurance company to acquire all required information to determine coverage.
Ongoing verification of insurance will consist of servicing inbound calls and executing outbound calls.
Assess customer information and ensure accuracy, collect data and enter accurately into the CRM system.
Resolve any discrepancies on information received and update accounts as appropriate.
Maintain accurate records of all verifications.
Provide professional customer service to consumers regarding coverage.
Communicate and collaborate professionally with employees/management.
Performs other related duties as required.
Required Skills/Abilities:
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills with great attention to detail.
Professional phone etiquette.
Experience in managing follow ups.
Excellent verbal and written communication skills.
Ability to keep information confidential.
Ability to exercise integrity and discretion.
Ability to remain professional in tense situations.
Bilingual speaking, reading, and writing proficiency in Spanish/English.
Education and Experience:
1 year in similar industry and/or auto insurance experience required.
High school diploma or GED required.
25 wpm typing/data entry.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Benefits Overview:
Full Time Employee Benefits upon completion of 90-day probationary period include:
Employer sponsored medical, dental, vision and life insurance/AD&D coverage opportunities.
Flexible Spending Accounts (FSA).
The company pays 80% of premiums for medical plans for employees only.
Paid time off accrual opportunity & holiday pay.
401k retirement plan (4% employer matching).
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Premier Auto Credit reserves the right to modify and change responsibilities and duties herein without notice. Pay will be determined based on individual qualifications and experience.
EEO Disclaimer
Premier Auto Credit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$29k-33k yearly est. 1d ago
Insurance Verification Specialist
Premier Auto Credit 4.1
Glendale, CA jobs
Insurance Verification Specialist
Our Collections team is currently seeking an insurance verification specialist to help service our large, and growing portfolio. If you are an ambitious, results oriented person who has a natural gift for talking to people, we have an opportunity for you to come and join our team.
Our Promise to YOU
We are looking to develop, retain and motivate the most talented people - those who care about a collaborative team environment and are eager to support and learn. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.
Bonus Plan: This role is eligible for a monthly bonus in addition to baseline hourly pay.
Hours of operation: Monday- Friday, 8am-5pm.
Job Summary:
The insurance verification specialist will verify insurance in a timely manner on all damaged autos. Once it is determined that the auto has insurance coverage, the verification specialist will inform the insurance claim specialist. The insurance verification specialist will:
Ensure that insurance verification accounts are worked accordingly. The objective is to mitigate our risk of potential losses by identifying opportunities to open and resolve insurance claims on insured vehicles that are damaged.
Ensure that all insurance verification efforts are performed according to the policies, procedures, and defined timelines.
Consistently work to maintain a solid and professional relationship with all consumers and insurance companies.
Avoid missing insurance claim opportunities where collaterals have insurance coverage.
Run daily reports to identify all accounts in need of insurance verification.
Duties/Responsibilities:
Verify and document insurance on damaged vehicles. Findings are to be documented conclusively conveying whether the vehicle has coverage.
Collaborate with the consumer and the insurance company to acquire all required information to determine coverage.
Ongoing verification of insurance will consist of servicing inbound calls and executing outbound calls.
Assess customer information and ensure accuracy, collect data and enter accurately into the CRM system.
Resolve any discrepancies on information received and update accounts as appropriate.
Maintain accurate records of all verifications.
Provide professional customer service to consumers regarding coverage.
Communicate and collaborate professionally with employees/management.
Performs other related duties as required.
Required Skills/Abilities:
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills with great attention to detail.
Professional phone etiquette.
Experience in managing follow ups.
Excellent verbal and written communication skills.
Ability to keep information confidential.
Ability to exercise integrity and discretion.
Ability to remain professional in tense situations.
Bilingual speaking, reading, and writing proficiency in Spanish/English.
Education and Experience:
1 year in similar industry and/or auto insurance experience required.
High school diploma or GED required.
25 wpm typing/data entry.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Benefits Overview:
Full Time Employee Benefits upon completion of 90-day probationary period include:
Employer sponsored medical, dental, vision and life insurance/AD&D coverage opportunities.
Flexible Spending Accounts (FSA).
The company pays 80% of premiums for medical plans for employees only.
Paid time off accrual opportunity & holiday pay.
401k retirement plan (4% employer matching).
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Premier Auto Credit reserves the right to modify and change responsibilities and duties herein without notice. Pay will be determined based on individual qualifications and experience.
EEO Disclaimer
Premier Auto Credit provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.